Premier Plumbing

Located in Chesapeake, Virginia

Address: 813a Professional Pl W #101, Chesapeake, VA 23320, United States

Phone: +1 757-436-7901

Rating: 4.2

Services

Repair services
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-24 - Rating: 5)
We had a leak under our concrete slab. Premier Plumbing was able to locate the leak and gave us a fair and detailed estimate for the repair. They were very professional and quick to repair the issue. The repair team was extremely clean in the process. They had to jack hammer the floor and tented off the entire area. Mathew and the project manager were informative the entire project and we could not be happier. We would recommend Premier to our friends and family.

Review 2 (2024-09-17 - Rating: 5)
Great service and the plumbers were friendly and knowledgeable. I appreciate that they responded immediately and got the job done in a timely manner. I have already recommended Premier Plumbing to my neighbors.

Review 3 (2024-08-13 - Rating: 5)
The installers were on time, did a great install, cleaned up after themselves and checked multiple times that there were no leaks and the toilets were in good order. We could hardly know they had been there except that we had a new toilet.

Review 4 (2024-07-24 - Rating: 4)
The Tech did a great job analyzing and fixing our tankless water heater. However, he did not return on the following Monday to flush the unit as committed.

Review 5 (2021-09-18 - Rating: 5)
Thanks Premier Plumbing for sending Jared out to my emergency last night and today. My water heater failed in the poolhouse and the ceiling collapsed 😫! But along came Jared to the rescue, he was AMAZING 👏! He was very professional, kind and completed the job as requested. He even solved a mystery problem with my water flow that we have had for over 14 years and no other plumber cared to troubleshoot! We will definitely call Jared for all of our plumbing jobs 😀! Thanks Premier Plumbing 😊!

Review 6 (2024-10-28 - Rating: 5)
This was my first time using Premiere’s plumbing service and it was excellent. Plumber cameon time as scheduled and was able to fix all my plumbing problems including somelong-standing ones that other plumbers had turned down. I was very impressed with theirknowledge and skills to get things done. I highly recommend them to anyone who needsplumbing work and I will definitely use their service again if needed.

Review 7 (2023-09-19 - Rating: 5)
Drew and Josh were so very polite and professional. Being a senior citizen and a veteran I really appreciated how they took the time to explain what they were doing. I would definitely recommend Premier Plumbing, they get the job done!!!

Review 8 (2022-10-19 - Rating: 5)
We had to call Premier Plumbing this past Saturday due to an emergency plumbing issue. Stephen came out quickly to help. He went above and beyond to get us back to working order. I really appreciated his plumbing expertise and how he communicated a best plan of action. We’ll definitely use them again, if needed.

Review 9 (2023-01-12 - Rating: 5)
Steve was great! I asked Premier to help with some plumbing issues identified on the inspection for the sale of my home. The inspector told me there were no drains piped from the hot water heater and the attic HVAC unit as required. Steve found the existing drains and saved me time and money! They could have taken advantage but they did not. I also used Premier over the summer with a leak repair under the house, and they were prompt, professional, and very reasonably priced. THANKS

Review 10 (2022-06-25 - Rating: 5)
Premier Plumbing is awesome ! I live in an apartment and management called them because my water heater had flooded most of the apartment. They came exactly when the property manager said they would be here. Drew was the tech that came. He was awesome ! He was kind, caring, and when the water extraction company came he took control of the situation and had them remove the water in certain areas first. Im a senior citizen and he helped me out so much with this process. He removed my washer and dryer with care and even put them on cardboard since he had to put them on my carpet and he hooked up the new water heater with little or no mess. If he is representative off the company, well it is an awesome company and I would highly recommend them.

Review 11 (2019-02-20 - Rating: 5)
Great experience! Prompt and professional. Ive used Premier Plumbing several times and always have great communication and follow-up. There was an issue at one of my rental properties after an initial plumbing repair - they responded immediately, coordinated with my tenant and fixed the issue. Things happen and this company stands by their work. I am happy to recommend them, and will call on them again the future.

Review 12 (2023-10-14 - Rating: 5)
Awesome customer service from the office and technician. They took care of us quickly when we had a plumbing emergency while out of town. I would highly recommend and will use them again when needed.

Review 13 (2015-08-23 - Rating: 5)
The level of customer service I experienced from Premier Plumbing was extraordinary. They were called in by the manufacturer to solve a water heater problem caused by a different plumber. They came to my home several times to find the problem, fix the problem and be sure that it was fixed right. They had great follow through. Not only was the plumbing service excellent, but their home office staff is professional, helpful and friendly. I recommend them highly.

Review 14 (2022-10-11 - Rating: 5)
Woke up Sunday morning to a wet carpet caused by my water heater leaking overnight (do they break at any other time??). Called Premier and they sent someone out quickly. Ended up needing a new installation which was taken care of quickly and efficiently. Customer service and technician were very friendly. Ask for Jared!!

Review 15 (2014-06-15 - Rating: 5)
I love Premier Plumbing! Theyre fast, convenient, and professional. Anything you need done, they can do. I had them replace my water heater a few years ago. They gave me a good deal, and were able to have it installed quickly. We did not have to go without. I will definitely be recommending them to family, friends and neighbors.

Review 16 (2021-03-11 - Rating: 5)
Premier responded to my call quickly. Shane and his assistant worked diligently to find the underground cast iron pipe that had crumbled with age. The repair was made and a next day follow up call was performed by Shane to ensure all was well. I would and will recommend Premier Plumbing Services to anyone looking for quality plumbing work.

Review 17 (2021-02-11 - Rating: 5)
We had a toilet that would not stop running, technician Justin came to our home to do address the issue. Safety measure and PPE were worn through his entire service call. He was polite and repaired our toilet in a timely manner. We found the cost to be reasonable for the service provided. We have since recommended premier plumbing to family and neighbors.

Review 18 (2022-04-29 - Rating: 4)
Great experience. LOVE to give five-stars - but the price?!An old natural gas galvanized pipe running under the patio deck that feeds my gas grill finally rusted out. The tech quickly found and repaired with all new copper flex tubbing to a very high standard. In a few short hours and $1,400 later, problem fixed.Premier Plumbing IS a solid premium company. The support staff and field techs are responsive and professional. Had another plumbing company, ALI-COR plumbing, out months earlier. Their tech told me the odor was propane, suggesting a possible tank leak from a nearby neighbor. Anyway, prices for competent home repair companies is just crazy post-COVID. Brace yourself!

Review 19 (2019-05-23 - Rating: 5)
We have been using Premier Plumbing for our oceanfront business for several years now. I like that they understand the time sensitivity of plumbing issues when it involves a business! They are completely professional and their pricing is fair. I highly recommend this company and their employees!!!

Review 20 (2020-07-23 - Rating: 5)
We will definitely be calling Premier Plumbing for any of our plumbing/water heater needs in the future! We called Premier needing assistance and having had a technician from another company come out three times with very little insight or desire to troubleshoot our issue. We were very frustrated at this point. Seeing Premier was listed as a Rinnai Pro on their website, we decided to give them a try. When we called Linda was so helpful and able to get us scheduled in two days. Linda called to let us know our technician was 30 minute out and he arrived right at our scheduled time. Justin was knowledgeable, professional, and took time to answer my questions and explain what the problem was. He was able to diagnose and fix the issue quickly. Thank you all!

Review 21 (2021-09-02 - Rating: 4)
Initially, I was disappointed in the price not the service. The initial fee is $49 to come out which is deducted from service. After checking my shower leak, it was a valve needing replaced which caused the dripping. The quote before checking it was $225 then found out the part I had from Lowes would not work so the guy went to get another part to install. The work started at 1550 ( 3:50 pm) and ended about 1715 ( 5:15 pm) . Most of the time spent was difficulty getting the shower piece off then leaving to go and get the part. Putting the part on took every bit of 15 minutes. I am not sure how much the valve cost but it ended up being an additional $160 totaling cost of service $385. Wow, is all i can say! Im an honest person and have no problems paying for service but I think this was extreme. This is an added comment just today….because the company did reimburse the additional $160! For that I would do business again because nothing was wrong with the service. Thank you!

Review 22 (2022-12-04 - Rating: 4)
Stephen provided quick, professional, and efficient service repair for my water heater on a Sunday. The cost was a bit much (my reason for giving 4 instead of 5 stars), but the service was great. Thanks again, Stephen!

Review 23 (2021-02-15 - Rating: 5)
We have used Premier a few times. Each time Justin showed up on time, was very professional and we felt he was very honest with what the problems were. He had them fixed at a fair price. I would definitely recommend Premier plumbing for your plumbing needs.

Review 24 (2018-01-21 - Rating: 5)
Wow! They’re fantastic. On all 4 occasions (rescue), theyve been professional, prompt, courteous, SKILLED AND KNOWLEDGEABLE. Saved me time and money on water line and gas line relocations, drain backups, and toilet problems. Their service manager even gave me helpful advice on an upcoming dishwasher install which scored points with my wife! If you need dependable plumbing service or repairs at an affordable price, do yourself a favor - call Premier.

Review 25 (2023-10-03 - Rating: 5)
I have used Premier Plumbing for over 10 years. We used them on our home and rental homes. Also recently with our self storage properties. American Classic Storage. Thank you guys!

Review 26 (2022-08-17 - Rating: 5)
We had Stephen P as our plumber on our worst day. He came and supported the fire dept in trying to find the main cut off for water. We had a broken pipe in condo which poured gallons of water into house. Finally we found the cut off valve. Stephen supported us the whole time. After Servpro stated to do their tasks, Stephen came back and fixed the pipes under sink plus installed faucets. Stephen demonstrated professionalism and understanding the stress we were going through. I called other plumbing companies telling about situation and their reply was “sorry can’t help or 2 hour wait”. Thank you Stephen and to Premier Plumbing.

Review 27 (2020-09-26 - Rating: 5)
First time using Premier and it was very good. The woman who answered the my call through the techs who took call of our issue. Will be using them from now on. Their pricing was great and the techs really made sure we understood what they found and how it was being corrected.

Review 28 (2023-09-14 - Rating: 4)
The technician(Drew) contacted me to let me know he was on the way. He was polite, professional, and helpful. His work proceeded in a thoughtful and orderly manner, keeping me informed along the way.

Review 29 (2021-02-08 - Rating: 5)
Excellent experience from booking to completion of project. Scheduling was easy. Stephen arrived on time and did an excellent job installing three toilets. He also cleaned up - except for the new toilets it was like he was never here. Highly recommend.

Review 30 (2024-12-19 - Rating: 5)
Called came and did all work for us...Very Happy

Review 31 (2021-11-28 - Rating: 5)
Belinda was very helpful on the phone and was able to get us in quickly right before Thanksgiving when our only bathroom was clogged. The technician who came out was early, kind, helpful, professional, knowledgeable, and explained the whole process. Outstanding service.

Review 32 (2020-11-16 - Rating: 5)
Never having to need a plumber before in my home I chose Premier Plumbing based on reviews like this. My technicians name was Steven. He was awesome! Friendly , knowledgeable and diagnosed my plumbing problem immediately! I highly recommend Premier Plumbing ! Thanks Steven!

Review 33 (2023-08-16 - Rating: 5)
Premier Plumbing is a great and reliable company to work with. They are fair in their pricing and thorough in their work. I highly recommend them.

Review 34 (2016-05-26 - Rating: 5)
For any plumbing needs, look no further than the professional staff of Premier Plumbing!! From the estimate, to ordering my new tub, to installation, this was the best contracting experience I have ever had!! I have had my fair share of not so professional or knowledgeable contractors and have paid the price. I wont make that mistake again now that I have found Premier Plumbing!! Bravo Zulu!!

Review 35 (2022-09-13 - Rating: 5)
The employees starting from the office management to their workmen are veryprofessional, friendly and make their customers feel important. None of the usual “ we’ll be there between 8 and 5”!!. Their after hours service is efficient and helpful. Stephen is the best and even replaced the toilet seat to my satisfaction.

Review 36 (2022-05-27 - Rating: 5)
Thank you Steve P !!!I called on a Thurs and by chance was able to get a next day appointment. Steve arrived on time and was able to review my situation and answer my questions. He tackled my project and corrected BOTH of my issues all within an hour. I now have my bathroom back to normal.Thank you, thank you, thank you!!!

Review 37 (2021-04-15 - Rating: 5)
The seat in the hot water valve in the shower wore out. I called Premier Plumbing and Belinda had a technician to the house in 45 minutes. Stephen had it fixed in less than an hour. Both Belinda and Stephen were personable and professional. Since doing the renovation on our house to now Premier Plumbing is our go to for Plumbing issues.

Review 38 (2024-03-21 - Rating: 5)
IF I COULD GIVE 10 STARS I WOULD.PREMEIRE TEAM RESPONDED URGENTLY TO MY REQUEST AND ENSURE TO COMMUNICATE THROUGHOUT THE PROCESS.10 /10 DEFINATELY WOULD RECOMMEND FOR ALL COMMERCIAL PLUMBING NEEDS.THANKS PREMEIRE!!!!!

Review 39 (2020-01-05 - Rating: 5)
They came out on short notice, quickly found the problem (hairline crack in cpvc elbow), immediately fixed the problem with parts from the van, then they took some extra steps to confirm there was no wider problem, and offered some recommendations how to clear up some of the impact.The gentlemen that came out were very friendly and personable.I would definitely use them again without giving it a second thought.

Review 40 (2020-12-26 - Rating: 5)
We couldn’t find a plumber on Christmas Day to fix an outdoor spigot. We feel very lucky to have found Stephen. He came out at 10:00 PM and put on a new spigot in no time. He was prompt and courteous. I do believe we’ve found our new plumber!

Review 41 (2021-10-20 - Rating: 5)
If you own a tankless water heater and think you are having a problem with it be sure to call a company that services tankless water heaters and does plumbing. It seems the two would go together but they do not. I had a problem that I thought might be my tankless water heater but could not find a plumber/tankless water heater tech. Rianni referred me to Priemer Plumbing and they sent Justin out to look at my problem. He knew immediately what the problem was and got it fixed. It was not the water heater. Thank you, Justin.

Review 42 (2024-06-23 - Rating: 4)
They replaced my hot water heater. a little expensive but a good job

Review 43 (2021-06-15 - Rating: 5)
After getting the run around by another plumber. Premier plumbing helped us out the same day I called. Theyre professional and did the work quickly and efficiently. They are everything I could ask for in a plumber. Id definitely use them again.

Review 44 (2022-05-19 - Rating: 5)
I called Premier and they were out same day. Their technician Stephen was prompt, professional and knowledgeable about the job that needed to be preformed. I highly recommend this company!

Review 45 (2020-07-01 - Rating: 5)
I have used them on numerous jobs and they have never failed to provide great service. Shane is our go to guy whenever he is available. Great company + a great tech = AWESOME!

Review 46 (2019-03-29 - Rating: 5)
This was my first experience with Premier Plumbing and Mike and Mike were awesome! Im a first time homeowner and they did a great job at explaining to me what was causing a leak in my shower. Thank you guys!

Review 47 (2020-10-16 - Rating: 5)
Stephen was very professional and on time. I had them remove a gas range and replace it with another one. everything was done in a timely manner and price reasonably.

Review 48 (2022-08-18 - Rating: 5)
Had a serious leak in the wall. Was on site within an hour of the call and fixed 30 minutes after. That service is priceless. Thank you!

Review 49 (2023-09-13 - Rating: 5)
The rep was pleasant and knowledgeable. He answered all of my questions and concerns.

Review 50 (2023-12-19 - Rating: 5)
I would recommend this company to all my family and friends. The men that completed the work explained things well and did wonderful job. Betty who took my call was nice and explained the process to me about replacing gas pipes and dealing with issue of being red tagged. Thanks so much for all your help.

Review 51 (2024-01-22 - Rating: 5)
Chris is the best prompt courteous snd gives sound advice!!!

Review 52 (2024-02-08 - Rating: 5)
They have some top notch plumbers like Jarred.

Review 53 (2024-01-22 - Rating: 5)
Chris was very professional and provided complete support.

Review 54 (2024-02-26 - Rating: 5)
Premier plumbing, what can I sayHands down the best. Thank you to Premiers team

Review 55 (2020-12-06 - Rating: 5)
Great experience with this company. Steven was knowledgeable & professional. Would call them again in the future.

Review 56 (2021-02-12 - Rating: 5)
Got it done fast,on time and good price for what had to be doneGo to this Company for any plumbing needs

Review 57 (2024-01-22 - Rating: 5)
Highly recommend Premier Plumbing. The entire team was responsive and worked diligently throughout.

Review 58 (2021-03-02 - Rating: 5)
Thank you for being efficient, professional, fairly priced and courtesy. Will definitely use again.

Review 59 (2014-06-16 - Rating: 5)
Premier is the best in town. Courteous, efficient and affordable! Thanks for the quality work :O)

Review 60 (2014-08-24 - Rating: 5)
These guys (and girls in the office) are awesome. Great price and friendly, good work!!!

Review 61 (2024-02-09 - Rating: 5)
Premier Plumbing was the one bright spot in our plumbing nightmare. Shane was very helpful and friendly throughout the whole ordeal!

Review 62 (2022-11-16 - Rating: 4)
Stephen did a great job fixing a couple small gas leaks we had. They weren’t available over the weekend but he showed up at 9AM ready to help. He even found an issue with our gas water heater we weren’t aware of. A bit pricey for an hour’s work (reflected in the four stars instead of 5) but definitely appreciated the quality service they provided.

Review 63 (2022-12-24 - Rating: 5)
Stephen came to help us when we were in an unexpected pinch. He found a way to come that day, and pretty immediately and then took care of our issue in a very timely manner. He was knowledgeable and friendly. Highly recommend Stephen and Premier Plumbing.

Review 64 (2023-10-02 - Rating: 5)
Great, reliable, professional, reasonably priced plumbing company!

Review 65 (2014-06-16 - Rating: 5)
This is my go to company! They respond quickly, theyre affordable, and theyre a company you can trust!

Review 66 (2023-09-23 - Rating: 5)
My service technician was great.

Review 67 (2021-08-18 - Rating: 5)
Great Service. They came out on an emergency call (burst pipe) around 1am, then started work the next day. They worked around my schedule and the other companies (restoration and drywall) to get the pipe repaired and installed a new water heater. The work was completed by the end of the week. The techs were knowledgeable and extremely helpful. Thank you!

Review 68 (2020-08-18 - Rating: 4)
Thank you, stayed into night to make sure our house had water. Fair and professional

Review 69 (2021-06-15 - Rating: 5)
I would like to mention after my experience with Premier Plumbing. The company cares about their customers. The owner is involved in every day events. He listens and puts his customers first. I would highly recommend their work to anyone.Thank you Premier Plumbing.

Review 70 (2021-02-12 - Rating: 5)
Premier plumbing is a one stop shop. Other companies I’ve dealt with always require rework, over diagnose problems because lack of knowledge, and are ridiculously priced. That is far from the amazing experience I’ve had with company. Justin has done all the work at my house and everything looks and functions flawlessly! Thank you!

Review 71 (2021-02-11 - Rating: 5)
They were quick and did a great job. My house is very old so I don’t trust it with many companies. I will definitely use them in the future.

Review 72 (2020-12-04 - Rating: 5)
I had Mr. STEPHEN, he came out earlier than expected and was met with a mess that my kids left. Not only did he fix the bathroom but he cleaned it better than what he found it. During the maintenance 17 rolls of toilet paper were destroyed and in the midst of yet again another to shortage he went out of his way to replace every single one. Very Respectful customer service and I HIGHLY RECOMMEND TO ALL. Ask for Stephen.

Review 73 (2022-10-28 - Rating: 5)
Brett was fantastic and very through,would recommend highly

Review 74 (2021-02-12 - Rating: 5)
Use this company! They figured out and fixed a leak that other companies couldnt.

Review 75 (2023-12-19 - Rating: 5)
On time and price was reasonable

Review 76 (2023-09-28 - Rating: 5)
Timely. Courteous. Clean. Professional.

Review 77 (2021-01-18 - Rating: 5)
Raymond was very nice and did a great job!

Review 78 (2017-04-09 - Rating: 5)
Showed up right on time, fixed the problem quickly, and price was very reasonable. Would definitely call them again.