Millers Heating & Air Conditioning

Located in Chesapeake, Virginia

Address: 123 Bruton Ct, Chesapeake, VA 23322, United States

Phone: +1 757-623-6600

Rating: 4.8

Services

Online estimates
On-site services
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-29 - Rating: 5)
Smooth as silk. Techs Jeremy and Chaise showed up on time, Both Technicians went right to work removing old HVAC units. Professional and knew what they were doing Installed a new 3 Ton YORK system. In under a day. WOW! Almost no noise from outside unit! Looks great! Truly happy that we picked the York Horizontal Discharge Heat Pump or the outside unit Its a smaller footprint and did I say its super quite. I made a paver pad for there pad to sit on raising it enough so no weeds can grow around it. As you can see It really looks and runs great. Thanks Millers

Review 2 (2024-12-03 - Rating: 5)
I had an outstanding experience with Miller’s Heating and Cooling! Dean, the technician, was absolutely fantastic. He arrived right on time, was extremely professional, and took the time to explain everything he was doing in a way that was easy to understand.Dean quickly diagnosed and resolved the issue with my system. It’s clear that he takes pride in his work and genuinely cares about the customer.The entire process, from scheduling to completion, was seamless and stress-free. Miller’s Heating and Cooling has earned my trust. I signed up for their maintenance package as well. I highly recommend them to anyone looking for reliable and professional service!

Review 3 (2024-12-13 - Rating: 5)
The Millers team has been stellar all the way through. Matt came over and gave a good a very knowledgeable and fair estimate of my system and duct work. He gave me a bunch of options and was in contact every step of the way.Day of installation, the team came out after giving me notice and were professional and courteous the entire day. They answer all my questions and the install looks great!Thanks Millers! Highly recommend them. Friendly and fast!

Review 4 (2024-11-23 - Rating: 5)
I am so impressed with the job Tim did. He fix my heating, this was the first real cold day we have had. Tim found the problem and it works great. We also had surge protectors put on our unit. I would recommend Miller Heating and Cooling to anyone that wants real good service. Tim was a very knowledgeable and kind person. He answered all my questions I asked. My system is actually working better that it ever has.Thanks Miller heating and Air conditioning for doing a beautiful job.

Review 5 (2024-12-14 - Rating: 5)
We have an older oil heat boiler and ultimately it was determined it needed a whole new burner mechanism. The whole experience from start to finish was fantastic. The service staff at the office was friendly, helpful, and kept us up to date with progress phone calls and texts. John handled the inspection, analysis, and replacement. He was friendly, very very knowledgeable and offered several options for repair. Overall just a very positive experience.

Review 6 (2025-01-06 - Rating: 5)
Have never had a better experience with an HVAC company. Jay was my technician and was incredibly detailed and informative in letting me know what was wrong with my system. He was also professional, courteous about being neat and made sure I was understanding things every step of the way. This company even provides you with pictures and videos on your invoice. Will only be working with Miller’s and Jay from here on out.

Review 7 (2024-12-06 - Rating: 5)
I write this as I enjoy my nicely heated house! Great all around experience, they were able to come out quickly and complete the service in about an hour to have my heating system up and running. My technician was very knowledgeable and explained how everything worked. He also triple checked everything to make sure it was working properly!Great experience, I will continue to use Millers!

Review 8 (2024-11-07 - Rating: 5)
Great first experience, Walker was prompt on arrival, courteous, conscientious, respectful and thorough. He was able to determine an item on each system that needed to be updated and recommended a safety feature for my attic unit regarding drain and overflow issues. He had the items on his truck and was able to install them during his visit. His recommendations were appreciated and optional at my discretion. I am very pleased with my first Miller interaction..

Review 9 (2024-12-23 - Rating: 5)
Absolutely top class service. The tech was awesome... super knowledgeable, friendly, and explained every step of the process to include providing several options on repairs to my system. Alsolutely worl-class service and expertise. He arrived early, took care of the repair, and made sure I understand and saw everything he did. Very impressed with the technician and also Miller Heating and Air...

Review 10 (2024-12-27 - Rating: 5)
The technician was extremely knowledgeable and thorough. He informed me along the way, and made certain the system was heating before wrapping it up. A truly delightful experience. Pricing was very reasonable.

Review 11 (2024-12-22 - Rating: 5)
Excellent service! Brian and his partner (I think his name is Adrian but not sure of the spelling) started on Friday and ensured me my home would have heat by day’s end. They were not wrong. They are very courteous and professional. I would recommend these gentlemen to anybody in my neighborhood.

Review 12 (2024-05-05 - Rating: 5)
Excellent customer service. Jason came recently with a great attitude and HVAC expertise. He was super professional and courteous. I call and they come immediately, troubleshoot for quality control and fix the issue for free with my purchase contract. Last Summer, I bought a York system with dual fans, stand alone unit and it has saved me hundreds of dollars so far. My winter bill was shockingly low just as they promised. I love them and as long as I’m in 757 they will always have me as a customer.

Review 13 (2025-01-04 - Rating: 5)
The Miller folks responded within 24 hours of my call to fix my boiler which was leaking water. Technician, Logan, quickly identified the problems, obtained all the parts and repaired same day. Technician was knowledgeable, courteous and cleaned up after all the repairs. I highly recommend Millers Heating and Air Conditioning.

Review 14 (2025-01-03 - Rating: 5)
Dean was great. He dident just say I need a new system. He did recommend it as it is 30 years old. But he said lets see if we can get this working. And he did. They will be incurred stalling my new one when I get it. Thanks Miller.

Review 15 (2024-12-19 - Rating: 5)
Insulation/spray foam/ heat/ac/generatorI’ve been using the same guys since ET Lawson For 35 years plus, So happy to see them come over to Miller’sThey’ve taken care of my heat and AC, as well as insulated and spray foamed 4 different housesRecently finished my house here in Virginia Beach, I know when Will tells me he will stay on it till it is A-OK. I know it’s going to happen. And it does.James has been on most of these jobs, hard-working , meticulous, and just a nice guy.Holbrook has been on the last few, and he is one hard-working guy, very nice too.New to the group was Lamont, hard-working nice guy also.Happy to have any of these guys come back anytimeThanks, Charlie , Virginia Beach

Review 16 (2024-11-27 - Rating: 5)
Miller’s is a great company for your AC and heating. My heat was acting up and as a comfort club member, I received same-day service.I requested Dean because he is the best tech (my opinion) I’ve had and was able to come out and pinpoint the problem quickly.His friendly service, attention to detail, and advice on maintaining my unit is impeccable.Thank you Dean!!

Review 17 (2024-11-27 - Rating: 5)
I initially called for no power to my system. Michael S. showed up promptly the same day it took him about 30 minutes to figure out the problem he was also very informational and fast . Millers has fixed my hvac twice now fast and efficiently. They hire smart and speedy technicians that not only satisfy customer service but there impressive with how fast work is done even scheduling for same day services.

Review 18 (2024-12-13 - Rating: 5)
Scheduled a service on my 10+ year hvac system. Logan called on his way over and arrived on time at the beginning of the window I’d been given. He was very professional and knowledgeable. Took the time to answer my questions and thoroughly inspect the system. He performed the tune up and went over his recommendations for maintenance repairs. Repairs were completed the same day. I will definitely be using them for my next servicing in the spring.

Review 19 (2024-09-30 - Rating: 5)
Michael was our Tech and he took the time to understand the problem we had. He diagnosed the issue and was able to repair it fast. He laid out future options without pushing expensive repairs or replacements. We really appreciated his professionalism and down to earth way of explaining each of his steps. Thank you so much!

Review 20 (2024-12-13 - Rating: 5)
Matthew came out to look at our tankless water heater. He was sweet as pie, broke everything down for me to understand exactly what was going on. He was super polite and trustworthy! Will definitely request to have Matthew to come out in the future! Thank you Millers and Matthew for great customer service!

Review 21 (2024-11-22 - Rating: 5)
So appreciative that Miller’s was able to accommodate a last minute appointment! Can’t say enough about Aaron’s professionalism, thoroughness, and attention to detail! Beyond being knowledgeable, he made it comfortable to ask questions and left me with a great impression and confidence in my decision to move forward with a replacement from Miller’s…5 stars!

Review 22 (2024-11-28 - Rating: 4)
Ryan Marston Field Supervisor was very helpful to me making my decision on choosing the unit that I needed. Installation was extremely satisfying.

Review 23 (2024-11-25 - Rating: 5)
My experience with Aaron Brunson was excellent. Respectful, professional and knowledgeable. He took the time to explain findings in a way that made sense to me. I will update my review following the install job. The bar has been set high.

Review 24 (2024-12-27 - Rating: 5)
Dean was very knowledgeable and professional during his visit. He was honest about our needs and set everything up to proceed to the next steps in the same day.

Review 25 (2024-05-03 - Rating: 5)
By far the best service I could’ve asked for. Eric and Chris were very professional, arrived exactly when they said they would, and made the time to answer every question I had. They finished on time with outstanding results. Once they were done, there was no evidence they were even there, aside from shiny new equipment and an extremely comfortable temperature in my home! I would absolutely recommend Millers and especially my install team! I could not be happier!

Review 26 (2024-11-28 - Rating: 5)
Great job by Michael. Not only fixed the heat pump issue in quick order but took care of the re-wiring needed to install the Nest thermostat I had previously had an estimate for - which wasnt even on the original work order. Very satisfied!

Review 27 (2024-11-29 - Rating: 5)
Michael was our technician today. Heat went out the day before Thanksgiving and he spent 6 hours fixing everything for us. Great guy, very professional and thorough. He went above and beyond to help us out today and he fixed the issue.

Review 28 (2025-01-04 - Rating: 5)
I had my annual cleaning and service, but a week later heat had issues. Millers can out the next day and spent several hours troubleshooting and then drove to Newport News to get a part and returned. Technician worked into the cold and windy night to ensure I had heat for the upcoming winter weather. Above and beyond!

Review 29 (2024-08-07 - Rating: 5)
I have to first say that we have been customers of Millers Energy for 20 years so we have had prior experience with the company.When we returned home Monday evening after a weekend away, the inside of our house was 86 degrees. Our current unit was 15 years old so I had kind of been expecting something to happen sooner than later. Called Tues AM and technician Jay was at our house mid-morning. He diagnosed a bad compressor along with some other issues, and gave us estimates for repair. Very nice guy, and very professional and knowledgeable. We declined repair, and Roberto was at our house early afternoon to discuss replacement. He was a very pleasant gentleman, very professional, and not at all high pressure which I appreciate. After a bit of negotiating with plenty of time for discussion and questions, we signed for the new heat pump and are expecting install next mid-week. In the meantime we happily accepted the courtesy portable AC unit which was delivered and installed before the end of the day. You cant ask for much better service than that.

Review 30 (2024-11-12 - Rating: 5)
Aaron Brunson came over for an initial assessment. He came did a good job, was honest, did not try and sell a bunch of stuff. Gave understandable explanations of his recommendation and overall was a very pleasant experience. Recommend him and and lol forward to working with him.

Review 31 (2024-11-08 - Rating: 5)
Gavin was great. He was punctual, friendly, and very thorough. My 2 experiences with this company have been nothing short of phenomenal. Highly recommend.

Review 32 (2024-08-30 - Rating: 5)
I was very impressed with the amount of communication leading up to our service visit. I cannot count the number of times I have waited on a tradesperson who was a no show and never called.I was not present for the service call, my wife was.I got a call from Mike with a concise detailed report of the problems without AC.Repairs were made quickly and competently.I got recommendations for other improvements.I am very pleased and impressed.

Review 33 (2024-08-20 - Rating: 5)
Our service technician Brad was very knowledgeable. He was professional and courteous. Provided us with all information and pricing for the work that needs to be done. Gave us several options and emailed them to us so that we can discuss before having the work done. Overall very satisfied with Miller’s at this time.

Review 34 (2024-11-08 - Rating: 5)
Great service! This was my first contact with Miller’s and they got to me today. Their technician was courteous and very thorough in his work and explanation of the problem I was encountering. Well Done!

Review 35 (2024-12-20 - Rating: 5)
Had a but of trouble getting in contact originally as thr web request didnt seem to work, but once I called I had a next day appointment. The techs showed up early, kept me informed and got the job done quickly and completely. The little things like cleaning up the insulation that fell out of the attic when they went up the ladder are the kind of little things that make all the difference.

Review 36 (2024-08-01 - Rating: 5)
I called because our AC was blowing hot air. Millers set an appointment for two days after I called, which I thought was pretty good considering it was the middle of summer. I got a call the next day saying they had an opening today and asked if they could come out early. Dean came out and did a fantastic job fixing our compressor and stayed to ensure the house was cooling before leaving. He was professional and friendly. I was very impressed with Millers and I just signed up for their maintenance plan.

Review 37 (2024-08-31 - Rating: 5)
Millers got out to me on a Saturday the day I called with an issue. (I did get lucky because they squeezed me in) . Tech showed up. Diagnosed the issue. Had the part on his van and we’re back up and running! Great experience. You get what you pay for! Great job!

Review 38 (2024-09-04 - Rating: 5)
The process from start to finish was awesome. The initial quote and walk through was fantastic. They went through everything that needed to be done and even a few items i missed. During the install a few problems came up cause of the age of the house and plumbing. They immediately came up with solutions and get everything taken care of. Definitely recommend Millers Home Comfort for all items they take care of.

Review 39 (2024-12-06 - Rating: 5)
My husband waited all day for your guy to come service the furnace. He finally got there around 5:30pm and finished by 7:20 pm. Very satisfied with your work. Thank you so much!

Review 40 (2024-08-22 - Rating: 5)
Great experience on initial contact with Aaron! Unfortunately, my 22+ year Carrier System was not cost effective to repair and I’m opting to replace the system. Miller’s has been excellent to do business with! No pushy sales just problem solving experts.

Review 41 (2024-10-07 - Rating: 5)
After a rough start on Wednesday (no communication from the company regarding the cancellation of a technician visit), installers Wylie, JJ, and Jason showed up to work on the installation of a new HVAC system in my home. I couldnt have been in better hands. Wylie, well-trained, smart, and technically talented, led the team as they removed the old system and began the two-day installation of a new one. They worked long days, were very friendly and thoughtful, as well as incredibly knowledgeable about the task at hand, seemed to truly enjoy the challenge and each other, and completed the job with tired but satisfied smiles.I need to add that this was a big job. They had scheduled two days, and the young men worked nonstop during that time -- not even lunch breaks. But, on Friday, as the day drew to a close and there was still work to do, those three refused to call it a day and come back another time. Instead, they worked on -- until shortly after 9:00 pm. And when they were done, the units were functioning perfectly, I had been given a training session, so I knew how things worked, and the garage was immaculate.I cant brag enough about these three men. I had always used ET Lawson, so Miller Home Comfort was a new experience for me, but these guys represented the company beautifully and left me feeling that the decision to purchase from Miller was a good one.

Review 42 (2024-08-08 - Rating: 5)
We had an outstanding experience with Millers Heating and Air Conditioning, thanks to Aaron! He arrived right on time, was incredibly professional, and clearly knows his stuff. Our AC unit is getting up there in years, and we were worried about being pressured into buying a new one. But Aaron took the time to explain all our options and was able to fix the problem without any upselling. We’ve been cool and comfortable ever since. Highly recommend Millers and especially Aaron for his excellent service!

Review 43 (2025-01-01 - Rating: 5)
The technician Dean was very helpful. We were pleased that they were able to come out on New Years Day. Turned out to be a minor issue but heating system working again.

Review 44 (2024-12-24 - Rating: 5)
Our service tech was amazing and knowledgeable. He was very personable and made sure we were happy and comfortable with his service. He even cleaned up when he was done

Review 45 (2024-05-10 - Rating: 5)
Josh was a delightful young man and so persistent and persevering to the end. He had a very challenging set of circumstances getting into my attic and was up and down over the washing machine umpteen times. He was so diligent and has my house cooling down quickly. I would highly recommend Josh. I feel like Ive made a new friend.

Review 46 (2024-08-20 - Rating: 5)
Logan was our tech and was awesome! Super thorough job and explained everything so we understood what was going on. Even pointed out some minor things that may prevent issues in the future. Would highly recommend Miller’s. They were able to come out next day to restore my AC after power outage.

Review 47 (2024-12-13 - Rating: 5)
Our technical, Michael, was AMAZING!! we didnt part with the greatest of news (we need a new heating system), BUT Michael did take his time in our home explaining that R22 is no longer avail and that our fan to push the heated air isnt even made by the manufacturer anymore (our system is 2007, so things have changed in the industry since then) so it wouldnt be prudent to have one fan literally made for us. He explained current standards and models and even what are the latest systems that would last past some things currently being phased down. Michael gave us answers to questions that no other technicians who have been to our house prior have never given us answers to (wed be fffrrraaanchised over apparently). He even took a gander at our home warranty policy and saw that with our system not meeting VA efficiency standards, our warranty company *MAY* actually cover replacing the whole system!! Millerss Michael definitely upholds the companys standards and I would definitely recommend them to anyone. ((My mother, Carla B, is the homeowner/account holder if/when looking to connect this review to customer records))

Review 48 (2024-07-30 - Rating: 5)
So, after having an issue with the ac, i can wholeheartedly say that the personnel at Millers are some of the best in the business. In the past, other companies would not address the cause of the problem and would immediately seek to sell me a new ac. My technician today, Mr. Aaron Brunson was nothing short of amazing in that rather than sell me a new ac, he repaired one that is 17 yrs old. He recommended getting a new one when my other projects were finished and said that he would get that one up and running. Hands down best professionalism Ive seen from a technician in a long time. There is only one company I will go with from now on, thanks for everything Aaron!

Review 49 (2024-06-24 - Rating: 4)
I didnt give a 5-star because its too early to tell if the maintenance service would actually improve the efficiency or extend the life of my two units. I smaller unit, which is for the second floor, was low on freon. I had to pay around $450 to refill. My house was comfortable at 75 degrees settings for both floors with a 4100+ square foot home. Saturdays power utilization was 109 kilowatt, which is the most this season. Lets see how it does this summer, and Ill try to give an update. Also, the bigger unit is at least 16 years old. I cant remember the service technicians name but he is very nice and polite. He was informative and made sure to answer all my questions. I would give him a 5 for that and being diligent about his work. I have not received a report or receipt of my payment for the freon refills as of Fridays service. Maybe its the weekend, but they were quick to give me an estimate on a drain trap safety switch. Again, I will hold my full assessment for a later date.

Review 50 (2024-09-11 - Rating: 5)
The Miller representative was prompt and very polite. Knowledgeable of the system and explained any issues upon completion of the inspections. Explained the maintenance items that were required and completed them quickly. Great job.

Review 51 (2024-07-10 - Rating: 5)
We recently had issues with one of our Air conditioning units and contacted Millers on a Saturday. I was able to get someone on the phone without a problem and got the appointment scheduled quickly. The tech, Justin, came out to the house and was very knowledgeable and was very thorough with his diagnosis. The field supervisor, Ryan, came by quickly after that and was very thorough with looking at our current system set up and giving several different options to fix the problem. We replaced the broken system and the installer (Brian) was very thorough with the installation and going over things with us throughout the process. Everyone was very courteous and professional and was excellent in their communication throughout the process. I highly recommend Millers for any of your HVAC needs!

Review 52 (2025-01-05 - Rating: 5)
This is the second time Jonathan has come to our house and he thinks outside the box! He was able to restore the heat in 3 of our rooms in no time flat. I will always ask for him in the future!!

Review 53 (2024-09-24 - Rating: 5)
Quick service and friendly, knowledgeable technicians. Gavin did a great job and checked to make sure everything was operational before he left. Glad to have them as my Heating and AC service provider.

Review 54 (2024-07-22 - Rating: 5)
We are so impressed by Millers! From the time Eric came out to give a very thorough quote with several options and monthly payments so we could go ahead and see what fit our budget. Eric was great with communication for my many questions. When it came to install, Jeremy and Cole, did an amazing job! I was planning on sleeping in the front room as our bedframe blocks our window in the master and Jeremy came up with a better idea for me to be able to sleep in my room and keep me as comfortable as possible! We chose to go with the York Variable system and could not be happier with it. They took their time to make sure everything was installed correctly and made sure the drainage from the lines did not cause a mud pit like our other system did. They explained how the system works and how to work the new thermostat as well as made sure I was comfortable and ok before they left! Jeremy and Cole did a 3 day job in 2 days working in the hot attic with no complaints while I was working from home and on the phone a lot. I would advise anyone to go with Millers as their communication to install to just over all customer service is impeccable! Thank you Millers!!

Review 55 (2024-08-16 - Rating: 5)
Amazing service! I have had issues with my HVAC system condensating at the my ductwork for two years, used multiple other company’s that tried to find an issue and couldn’t. I had Michael come out from Miller’s and do everything he could to find our issue. After a couple minutes he had found that our unit wasn’t installed properly, he educated me on my system and explained the proposed repairs at a level I could understand. He did not try to sell me every service available trying to rack up the charges unlike other companies that I have used in the past. He came out the next day and completed all repairs and now my a/c is back to running great and no condensation issues. I 100% will be recommending this company every chance I can!

Review 56 (2024-12-10 - Rating: 5)
My tech was PERFECT from estimate to completion. Way more thorough on th investigatory part than 95% of all similar experiences. He was also very chill and def knew exactly what he was doing. Paid great attention to detail with respect to my wishes and executed accordingly. He was installing a five stage RO water filtration system under my sink and I wanted to keep as much space as possible under there And he did a spectacular job of accomplishing that. Not only that, but he showed me himself not once but twice how to release the filter cartridge for changing filters and then made notes on the paperwork again for doing so, and left them attached to the filters for an easy find later. His thoughtfulness and attention to detail Gives him six stars.. If he works for me, I would give him a raise. If I had his information, I would meet him anywhere to hand him a nice fat tip. My presence of mine on the day of was fully consumed with the death throws of moving in the final days.… Not like me to miss an opportunity like that… And buy a copy of this to Gugle. I’m hoping to hear from him.

Review 57 (2024-11-14 - Rating: 5)
This was the annual checkup and cleaning of my heating system. The technician who came to perform this work was very thorough and professional. Some of the inspection and cleaning tasks that he did had not been done in years. I am pleased and appreciative to have had such complete and effective service.

Review 58 (2024-10-28 - Rating: 5)
Thanks for the quick service and additional maintenance tips! Hard to beat a professional at his own trade. Aaron did a great job and I will continue to use him at Millers in the future!

Review 59 (2024-12-10 - Rating: 5)
Very knowledgeable and professional technician. Definitely a company with business integrity. I used them to get a 2nd opinion after another company gave me a ridiculous quote. Turns out the issue the other company diagnosed was incorrect. I will be choosing Millers for all my future Hvac needs. Dont waste your time with the other guys choose Millers.

Review 60 (2024-12-20 - Rating: 5)
Professional, friendly, and informative. We had a compressor replaced. Very happy with quality and cleanliness of work. The installation was completed in a timely manner.

Review 61 (2024-07-22 - Rating: 5)
This is a wonderful company to deal with. Communication at every step. Getting the part I needed for my a/c repair didnt take weeks or days. As soon as it arrived, I was notified and set up for an appt the same day. They all truly go out of their way to help. From the office staff, the techs, well to be honest, everyone I spoke with. Great job. I highly recommend.

Review 62 (2024-11-07 - Rating: 5)
Ive been using Millers for several years. I signed up for their semi-annual maintenance plan and I have confidence that my old system will make it through each season. Always on time. Always professional.

Review 63 (2024-10-25 - Rating: 4)
I was given a 5 hour service window, which they did not keep. Due to the previous job hiccups However, they offered to reschedule, or come late today. They came this evening, and completed the job in a timely and professional manner. Recommended a couple upgrades, which made sense to me. Overall, hiccups not withstanding, it was a good service.

Review 64 (2024-09-26 - Rating: 5)
I called Miller’s on the recommendation of a few people today, in a panic because our A/C wasn’t working and it’s going to be a hot weekend. 🥵I can’t say enough about the superior level of customer service we received! From the first call to the SAME DAY repair, everyone I spoke to was friendly, accommodating, knowledgeable, and patient. Special shoutout to Dean who was nothing but courteous and so quick to get the work completed.10/10, top tier!

Review 65 (2025-01-06 - Rating: 5)
Our technician came at the promised time and diagnosed the issue. Art was very professional. We were pleased with the outcome.

Review 66 (2024-08-26 - Rating: 5)
Eric was on time and did a great job on an old AC system that will need to be replaced fairly soon (a year or 2). He fixed the AC unit quickly and offered options If I chose to replace it in the future.I was very happy with the service and professionalism!

Review 67 (2024-12-01 - Rating: 5)
Excellent service. Technician was on time and super friendly. He allowed me watch and ask a ton of questions and was very polite and informative. Great customer service!!

Review 68 (2024-08-29 - Rating: 5)
My technician arrived early, notifying me before hand so was prepared. He was polite, friendly and informative. While the part that needed to be fixed would require to be ordered, he had them overnight it and let me know upfront the full price. Great Service!!

Review 69 (2024-12-26 - Rating: 5)
Millers was fast and efficient. Got my heat back on in records time. So appreciative. Thank you so much Dean.

Review 70 (2024-09-30 - Rating: 5)
I had some minor plumbing issues and figured Id call since theplumber I used before wasnt available and didnt actually fix my issue the first time. The tech they sent out was amazing. Wish there were more people out there in the world. Their radio ads are the truth!

Review 71 (2024-09-06 - Rating: 5)
Very professional business. The technician was very thorough with his explanation and my choices in fixing my water heater. They were recommended by a friend and I can say he was correct in recommending them to me.

Review 72 (2024-11-07 - Rating: 5)
No one is happy with an AC issue, the tech came out got the problem figured out, ensure any possible underlying problems that could arise from the initial issue were checked. Gave me an honest price got to work and got me fixed in a short amount of time! Great work and highly recommended

Review 73 (2024-10-17 - Rating: 4)
Overall, I had a great experience with Miller’s. I do have one piece of advice for the owners; get rid of the AI answering machine. Or, at the very least, let the customer know up front they are speaking with AI. When a representative did call me back, I thought they were an AI. She sounded exactly like the AI answering machine and to say that caused a problem is an understatement.

Review 74 (2024-07-08 - Rating: 5)
My AC broke in the early morning hours on a Saturday, which was going to turn out to be one of the hottest days of the year. I called Miller’s and they sent out a technician in the afternoon. He was well mannered and was able to complete a temporary fix.Because of the age of my AC system, I need to purchase a new system. Miller’s will be installing the new system in about 10 days. The installers are extremely busy during the summer heat wave. Miller’s has loaned me a temporary portable AC unit in case I need a backup.Every Miller’s employee has been respectful, kind and caring.

Review 75 (2024-12-30 - Rating: 5)
Did a great job, efficient & worked with me on the price. Tech was amazing knocked out my problem quick & explained everything to me after

Review 76 (2024-08-15 - Rating: 5)
Daniel came out and replaced a capacitor. Called and told the dispatcher fan blows, no cool air. 30 minutes later had a call from Daniel promising a show time of 45 minutes. He made it on time. I told him my problem, he addressed and solved it all in about 2 hours from calling. Only 3.5 hours after we had the issue.Dispatcher. 10/10Technician. 10/10It costed me money for this repair. Comfort ain’t free. I don’t mind paying for prompt service and cold air when the temp is 92f at night and humidity is 80%. Thank you so much for solving our issue. We look forward to continued business.

Review 77 (2024-11-27 - Rating: 5)
John McElroy from Millers came out to service our Buderus boiler HVAC system (somewhat complex). I have been a Millers/ET Lawson customer for nearly 20 years and John is the single best, most knowledgeable and thorough HVAC/Buderus technician I have ever had during that time. Well done!

Review 78 (2024-07-19 - Rating: 5)
The technician was very nice, worked quickly and efficiently and let me know the recommended maintenance vs. The enhancement options. Never once told me that our AC was broken and needed to be replaced. (It wasnt really cooling) i would call again!

Review 79 (2024-12-05 - Rating: 5)
Micheal S. came to evaluate the system and I was impressed by his professionalism, the information he provided and his ability to answer my questions. Based on this meeting I am confident that Miller’s will be able to help me with my HVAC needs.

Review 80 (2024-06-20 - Rating: 5)
After coming home from a long hot day outside only to find that the a/c in the house stopped working was very frustrating. I called Millers Home Comfort and they were able to come out the next day and take a look at our system. I got multiple calls leading up to the appointment letting me know the status of arrival. Once the technician, Justin, showed up I showed him where the systems were and told him what little information I knew, he got straight to work. He was so polite and courteous and took the time to explain what needed to be done in order to get me up and running again. I really appreciate the time he took in explaining things. He was able to figure it out and make repairs within a couple hours. Now my house is cool and comfortable again. He even let me know of some additional work to take into consideration in order for my system to stay running for years to come. Thank you so much!

Review 81 (2024-10-02 - Rating: 5)
The crew was amazing!!! They were professional and experienced yet also kind and so respectful of my property. I am just thrilled by the job they did . I’m also grateful. Thanks to the crew and the company. God bless

Review 82 (2024-12-06 - Rating: 5)
My tech was very knowledgeable and really broke down my problems and questions (and lord knows theres a lot of them) into elementary terms lol. would absolutely recommend Millers for any of your household needs

Review 83 (2024-07-15 - Rating: 5)
Chase Ayers really helped us out by getting us an appointment for a technician a day after our air conditioning went out. This was so important to us because my husband has MS and can barely walk when it is extremely hot out like it is now, in the 90’s. The technician, Logan, was knowledgeable, friendly, and efficient. He even carried dog treats in his truck and gave our dog one. Thank you Millers for fixing our air at a very crucial time. We really appreciate all of you.

Review 84 (2024-11-02 - Rating: 5)
Millers has consistently been dependable, professional, and timely with repairs and service to our AC and Home Heating. I would always reccomend them to anyone in need as they provide an excellent service with fair pricing.

Review 85 (2024-07-06 - Rating: 5)
The service technician from Millers Heating & Air Conditioning came out very promptly on 5 July 2024 to diagnose the problem with our AC which was not working. He was very professional and efficient, and the unit was repaired quickly. This was very much appreciated, since the AC had stopped working on the 4th of July and it was extremely hot in the house. As it was, it took all day for the AC to get the temperature back down to a comfortable level because it was so hot outside. Please thank the technician for us

Review 86 (2024-07-12 - Rating: 4)
Well I was greatly impressed with the customer service on the phone and the member plan they set me up with. But I also requested an inspection on my system to start with and because I was a member now the fee was only $60 plus parts if needed. So the very nice old timer showed up ( the inspection guy) and was very thorough and talked and helped answer a lot of questions. He mentioned my suction side was low and wasn’t sure exactly what that meant…yet. But when I came back around and saw he was charging the system with more refrigerant I knew that was gonna cost extra but not $540 for 1-3lbs. I understand mark up, but jeeze. The point I want to make is… it would have been nice to have been warned of the cost because I didn’t just have $500 laying around. The intention of my inspection was to let me know what was going on and what needed to be done. I didn’t want to move forward till I knew what it involved especially that cost. I was not pleased with the bill when he showed me. Again, great guy and fantastic conversation and very knowledgeable. He did apologize, just not sure he was on the same page as I told customer service. Thanks

Review 87 (2024-11-08 - Rating: 5)
Your technicians are very knowledgeable and kind. The office is friendly. Your service is good. My unit works well and that what matters in the long run right.

Review 88 (2024-09-30 - Rating: 5)
Had a new house AC system and all of the ducting replaced. Millers did a great job with the install and great customer service as well! Definitely would recommend!

Review 89 (2024-06-30 - Rating: 5)
Great customer service and maintenance plan! I recently had my a/c unit serviced and the tech was very knowledgeable and thorough. I have used other companies in the past and they were not nearly as good and thorough as millers was. Highly recommended!

Review 90 (2024-12-04 - Rating: 5)
John was so nice and helpful. He worked on our heater for almost four hours! He didnt try to upsale anything. Thank you so much!

Review 91 (2024-07-11 - Rating: 5)
Air Conditioner went down on a Tuesday night, during a July heat wave. Mike was here Thursday and replaced the capacitor. We discussed other options, the age of the unit (14 years), and the cost of repairs. I was treated very fairly and had an excellent experience. Mike was very pleasant! I would gladly recommend Millers to friends.

Review 92 (2025-01-02 - Rating: 5)
Absolutely effective, thorough and answered all our questions. Very knowledgeable and What’s the word I wanna say totally professional.

Review 93 (2024-12-10 - Rating: 5)
Micheal came out to our house and worked late into the evening to repair our heater in some of the coldest nights. He is an outstanding technician, kept us informed, and gave us advice on future preventative maintenance.

Review 94 (2024-10-24 - Rating: 5)
Technician was very knowledgeable and fixed problem. He also made sure the problem wouldn’t happen again by moving wires off pipes that get hot preventing them from melting in the future.

Review 95 (2024-08-27 - Rating: 5)
Totally enjoy working with Millers. Excellent communication. From establishing the service call to the completion of the work. Numerous notifications via phone, text and email. Pictures. Laymans language. And, above all, Millers does NOT look to sell.

Review 96 (2024-08-28 - Rating: 5)
Millers Home Comfort did not disappoint! I have heard their radio ads every morning for a couple years now and when my AC finally went out, they were the first company that came to mind. I can attest to their repair not replace motto as I was sure that due to my units age any company would recommend replacement. Which I was not in a position to afford. But the technician, Brad, came out practically immediately, diagnosed the issue and then explained everything in detail. He then worked diligently and we had ice cold air circulating throughout in less than two hours. I cant thank them enough for making such a major home appliance repair as stress-free as it was. I also purchased the home maintenance plan (no brainer) so Millers will be my only HVAC servicer moving forward.

Review 97 (2024-10-28 - Rating: 5)
The technician Joshua was professional and courteous. After a thorough diagnostic of my AC system , discovered the drain was clogged. He fixed it and gave me some tips on maintenance and I’m very happy.

Review 98 (2024-05-31 - Rating: 5)
Scheduled a coil cleaning for our home with the anticipation of warmer weather being around the corner, we inherited an older unit when we purchased our home years ago and it is likely approaching 20 years or so, the technician arrived earlier than planned, which was great for our family and also gave us a very detailed breakdown on how much power and amperage the unit was drawing, and some options to remedy that if we chose. Not pushy at all, we politely declined and he proceeded to thoroughly clean the coils and was on his way, would definitely recommend to others and we will be using Millers Home Comfort again for our system needs.

Review 99 (2025-01-02 - Rating: 5)
Dean figured out why my heat was not working and fixed the problem quickly and he was very knowledgeable and efficient.

Review 100 (2024-08-06 - Rating: 5)
On time, knowledgeable and friendly! I wish these air conditioning systems were made to last longer than they do, but thankfully there are companies like Millers who can try to squeeze a little bit more life out of it before it needs to be replaced!

Review 101 (2024-07-24 - Rating: 5)
They went above and beyond to take care of me and my family. Initially the unit was out if refrigerant, and they fixed it. Once repaired and repressurized it became apparent the compressor was shorted so they cleared their schedule to take care of it. They found the warranty information with Trane to get all of the parts for free, discounted the labor, and didnt charge me to fill the unit with refrigerant a second time. The refrigerant is not reusable and was 1300 dollars to charge the system the first time and free the second time. He cleaned the coils in both units while he was at it for no charge and without me asking. He even offered to help carry in the groceries when my wife came home with groceries. They cost a little more, but they go above and beyond to make it right for you as a customer! I cannot say enough good things!

Review 102 (2024-08-28 - Rating: 5)
The technician diagnosed my problem quickly, offered several solutions to prevent a repeat, and got my A/C working again on one of the hottest days. I also signed up for their maintenance plan so we can prevent issues in the future.

Review 103 (2024-07-15 - Rating: 5)
Used Miller as a second opinion on getting my system checked out. The technician was polite and professional. They gave me a complete run down on thier diagnosis in layman terms . Reassure me that they are truly upfront as an reputable company in the tidewater area.

Review 104 (2024-11-08 - Rating: 5)
Jay did an excellent job servicing our unit. He explained everything he was doing and was very polite and professional!

Review 105 (2024-07-10 - Rating: 5)
Replaced my water heater with a tankless system. Very professionally done, answered all my questions and thoroughly explained all the facets of the new water heater. Would highly recommend Miller’s for their service going forward.

Review 106 (2024-11-12 - Rating: 5)
Very professional and knowledgeable. On time and cleaned up afterwards. Friendly techs.

Review 107 (2024-07-22 - Rating: 5)
Mike diagnosed the AC side of my heat pump quickly; ordered and picked up the part and did the installation; he was polite, professional, competent and very efficient! Highly recommend. Thank you Mike!

Review 108 (2024-07-11 - Rating: 5)
Carlos was very efficient. He did a great job repairing the back up drain system. He explained what needed to be done. He had a great demeanor. I am so glad I called Millers.

Review 109 (2024-12-05 - Rating: 5)
Michael S. Was my service provider and he made the process very easy, explaining all the services we needed and what parts needed to be replaced I would recommend Millers for my service and I would recommend Michael S. For my technician. 10/10.

Review 110 (2024-12-13 - Rating: 5)
Same day service, excellent service tech, Michael was the best . Thank you Millers for getting my heat back on fast and reasonable price.

Review 111 (2024-07-19 - Rating: 5)
It was superb experience. The technician (Aaron) was excellent. He explained his finding and outlined the plan clearly. He placed a solutions. Overall it was great experience

Review 112 (2024-09-19 - Rating: 5)
Congrats on a job well done. The 2 workers that came to service my generator were very professional, very thorough and made sure that I was aware of everything they were doing..

Review 113 (2024-07-24 - Rating: 5)
Dean was my technician today. He found the issue quickly and was able to replace the part after getting it from the Lenox warehouse. Service was restored and the system checks showed no other issues. Thank you Dean and the staff at Millers.

Review 114 (2024-07-12 - Rating: 5)
On the hottest day of the summer, the service technician took great care and 5 to 6 hours to make sure everything was right and to fit the air conditioning unit into our attic. Very pleasant and assured me each time I offered to help with they said they had it.

Review 115 (2024-08-03 - Rating: 5)
Excellent communication making the appointment and before arriving. Estimates were provided before work began and seemed fair for the work required. Alternative solutions offered. Overall, pleased to have it done.

Review 116 (2024-07-31 - Rating: 5)
Dean from Millers did a great job for us! Fixed the problem and was very nice and professional, checked everything thoroughly. Millers got us same day service too.

Review 117 (2024-07-24 - Rating: 5)
The technician arrived on time and found the issue quickly while also fixing the previous technicians (not miller’s) mistakes. The repair service was very reasonably priced. I won’t waste my time and money going somewhere else next time.

Review 118 (2024-12-28 - Rating: 4)
Recently, I experienced problems with my air conditioning system The assigned technician -- his name is Jason -- was friendly, conversational and yet very professional. He gave the system a thorough check, determined the problem and came up with a fix. He also informed me every step of way. His work made me proud I chose Millers as my service provider. Thank you, Jason, for your work and attention to detail. It is very much appreciated.

Review 119 (2024-05-17 - Rating: 5)
I would recommend this company and their technicians to my family and friends. Starting with the first visit service call, (sorry I forgot his name), however very professional and knowledgeable. Which then led to Ryan coming to explain the system options and cost. Then the installers, all so knowledgeable, professional and polite. They know what they are doing. Jeremy, JJ and Chase. They are all assets to Millers Heating & Air. They all explained the process and allowed me to ask questions if need be.

Review 120 (2024-12-27 - Rating: 5)
The technician was professional and informed and did an excellent job of checking out our 3 HVAC systems.

Review 121 (2024-08-05 - Rating: 5)
The technician was courteous, efficient, and thorough. Had a condensate drain problem due to insufficient slope in the drain line and he rearranged the pipe under the house to enable free flow.Perhaps an unusual problem, but he corrected it.

Review 122 (2024-07-12 - Rating: 5)
Arrival was within the alloted time frame, and the tech was cordial, and through with assessment. Task completion, is expected upon arrival of parts, and I look forward to the final visit. Therefore, at present the expectation has been met.

Review 123 (2024-08-06 - Rating: 5)
1st time customer! I went to Millers because of the advertisements I heard on the radio and how they would send you a Tech vice a salesman. Wow was I impressed with this company! Thier add is SPOT ON! The tech that arrived was extremely knowledgeable, very informative and solved the issue I had. I have used Millers now and will continue to use them for all of my A/C and Heating as I feel they truly provide the customer the needed services at a excellent cost as well as amazing customer service.

Review 124 (2024-06-22 - Rating: 5)
Millers always takes good care of us and quick. Their techs are trustworthy and stand by their work. They are one of the few vendors that I work with that I feel like I can always count on.

Review 125 (2024-06-24 - Rating: 5)
Old boy came out and gave me the run down on what’s what with my system, even came a few days earlier than I was expecting. I appreciated their knowledge and courtesy as he filled me in on what I needed without trying to outright sell me on something. Very professional, highly suggest

Review 126 (2024-07-16 - Rating: 5)
We have a contract with Millers for our home. We had Joseph Elias come out for our inspection. He was knowledgeable through and very informative. Would highly recommend.

Review 127 (2024-06-27 - Rating: 5)
After some initial bumps in the road since I was a former ET Lawson custom the service I received from everyone with Millers was exceptional. It far exceeded my expectations and the service technician was top notch!!!! Thank you so much for your swift response and repair to my HVAC.

Review 128 (2024-08-30 - Rating: 5)
At first I wasn’t completely satisfied with the service but their team was very accommodating, took their time to discuss options with me, and went above and beyond to make sure I was satisfied. Need more of that level of customer service from businesses.

Review 129 (2024-08-30 - Rating: 4)
Service and promptness is really good. Explains problems and answers questions very well. I have no problem recommending Millers to others. Great Job 👍🏻

Review 130 (2024-11-06 - Rating: 5)
Brilliant as always! Showed up within 2 hours of me calling and fixed the issue right away! Highly recommended!!

Review 131 (2024-08-26 - Rating: 5)
Great service, came in said what they are going to do and did it. The installation crew was polite and gave information when asked. Thanks Millers!

Review 132 (2024-04-20 - Rating: 4)
Aaron was such a big great help, would definitely choose Millers again! Only issue is they said if we do same day purchase of unit, we’d get expedited installation. Installation got pushed back over a week the day after I purchased.

Review 133 (2024-07-11 - Rating: 5)
The technician was very nice and very professional. He answered my questions and was able to get my 19 year old Air Conditioning unit working until I can get another. I will be buying a new one next week!

Review 134 (2024-11-11 - Rating: 5)
Great customer service and the technicians were friendly and listened to my concerns!! I will definitely keep using Millers for my go to company from now on!!! Kudos to Malik and team!!!

Review 135 (2024-02-11 - Rating: 5)
I had a rough start with these guys. However, they fixed the issue and they have bounced back beyond my expectations. The techs are sharp, the customer service is helpful and I even had a guy over here today (Leon) who fixed my unit in the rain. He put a tent up and worked for four hours on a Sunday. I would recommend Millers.

Review 136 (2024-06-11 - Rating: 5)
Mike did an outstanding job. He explained all the options and did the repair in a very clean and efficient manner. I would recommend Miller’s to all my friends and neighbors.

Review 137 (2024-11-22 - Rating: 5)
Josh, was very professional and pleasant. He answered all my questions and showed me pictures of before and after his work was done.GoodJob!

Review 138 (2024-06-06 - Rating: 5)
Arthur and Austin were great. They went above and beyond when installing my new water heater. Arthur mopped my floor and cleaned lint from my dryer hose when he noticed it was full. These are the types of technicians you want to come to your home. Millers is lucky to have them as employees. Thank you!!

Review 139 (2024-05-11 - Rating: 5)
My working with the new Miller Oil Co, merged with ET Lawson was excellent!! My technician Aaron B. was almost too good to be true. His diagnosis was spot on, based on the history of my HVAC, and while involving a complete replacement, he was masterful in handling the contract, & financing apps, as well as handling the customer service with my tenant. What a great experience.

Review 140 (2024-11-08 - Rating: 5)
Arthur from Miller’s Heating and AC was very helpful! Timely service, very pleased with his work. Highly recommend this company!

Review 141 (2024-11-19 - Rating: 5)
Logan was professional and courteous. Did a good job of explaining the situation and what he was going to do to correct it.

Review 142 (2024-08-11 - Rating: 5)
Tim did an awesome job in repairing my AC unit. If I ask him a questions, he was able to answer the question in a language I could understand.Great Job!!

Review 143 (2024-12-24 - Rating: 5)
Thank you for the service. Your service man was polite and friendly. Spoke well of your company.

Review 144 (2024-05-31 - Rating: 5)
Aaron was very professional, as well as taught me to understand my equipment, advise me on what and not to do. I’ve been using One Hour and this is my first time using Millers. This was a great decision on changing companies. Thank you Aaron for your service.

Review 145 (2024-05-08 - Rating: 5)
Millers came by our house a couple of months ago and helped us figure out what was wrong with our AC. Fast forward a couple months later and they quoted us with the same price. They even helped us with scheduling an appointment and getting a new AC unit installed quickly!Their tech was extremely friendly, helpful and professional.

Review 146 (2024-01-26 - Rating: 5)
Extremely satisfied with their service. From the first phone to months later needing service and scheduled maintenance. Everyone was courteous and pleasant and made me feel like they cared. Warren arrived today to complete scheduled maintenance. I received a reminder call the day before and a call from him when he was in route. He arrived as stated. Was pleasant and courteous. He did a thorough inspection and addressed my concerns and questions.

Review 147 (2024-11-11 - Rating: 5)
Mike was fabulous and efficient. He explained everything wonderfully. We are so glad we went with Millers.

Review 148 (2024-11-28 - Rating: 5)
The technician was great. He took his time to explain everything and was very knowledgeable.

Review 149 (2024-08-03 - Rating: 5)
Miller’s Heating & Air Conditioning: I am so glad that I invested in a great company that delivers great service from every department within their company. Mr. Walker, the service technician, arrived at my home in a timely manner and with a pleasant personality. Mr. Walker was problem focused and solution driven on restoring power to my non-working ac unit. When he arrived, he asked questions and started troubleshooting the ac unit. He quickly resolved the problem and restored the unit. I have recommended Miller’s Heating & Air Conditioning Company to my family and friends and I will continue to do so in the future.

Review 150 (2024-04-24 - Rating: 4)
The tech that came out was on time, friendly and seemed to know his stuff. The receptionist that I talked to was pleasant and able to schedule me in quickly. The only complaint I have (and it’s not really even a complaint) is that the service seemed to be kind of expensive. I’m not sure what the going rate is so I’m not sure if this was a normal price or not but the job was done well and on time so I guess you get what you pay for.

Review 151 (2023-05-16 - Rating: 4)
Office staff is not the most courteous..despite proof of no calls or voicemails, Office aregued and had attitudes saying they called and left messages. Newer Techs didnt seem to fully know what to do, despite supposedly fully trained before going into a home. Tech didnt realize / know to not to step off the Support Beams in attic and put foot thru ceiling. Office wouldnt let Tech finish installation the next day, so sent additional Tech to help, however they left at 5 or 530, leaving head Tech to finish (took an additional 2 hrs). He still didnt finish and rushed at the end, and didnt complete the work. Someone new Had to come back next day and seemed he didnt fully know what needed to be done, even though he said he had ahh the info. Seemed lots of miss communication. Having issues already and its only been 4 months since install.

Review 152 (2024-07-01 - Rating: 5)
They have fixed our system twice in the past 6 or so years. They are excellent at explaining problems, giving different options for solutions and price points, and they are quick and efficient and very friendly. Highly recommend.

Review 153 (2023-11-06 - Rating: 5)
My Miller Oil maintenance contract now includes not just my oil burner but my A/C-heat pump system (I have dual fuel). So convenient to have both systems covered by same company.Miller Oil quickly scheduled me for service within a day of calling. Aaron was on time and able to replace the part that day. He had my A/C system up and running within the day. I appreciate that Miller Oil sends a technician who has previously worked on my other system. Aaron was polite, answered all my questions, and was thorough in repairing the system and ensuring system and vents were all working properly. Thanks Aaron!

Review 154 (2024-08-18 - Rating: 5)
Our a/c was leaking (don’t forget to do your maintenance!) through our library/dining ceiling!!! Called Millers and our technician Jay was here in no time and on a Sunday!!! We were up and running within the hour and signed up for the maintenance plan, so this never happens again. Wood and books don’t love water.😜 Now for the ceiling repairs….

Review 155 (2024-04-10 - Rating: 5)
My first contact with this company: The initial voice, the face of the company, the person who most often controls if the customer will work with the company; was well chosen! In addition to the capable & empathetic “voice” that answered the phone, Aaron a seasoned, knowledgeable, kind technician was punctual & HONEST. For an experience no one wants to have— replacing a major system in your home. I felt I was in good hands.

Review 156 (2024-08-13 - Rating: 5)
Our service tech Jay Scott was very professional very knowledgeable. And really explained what he was going to be doing. Was a very good experience

Review 157 (2024-08-06 - Rating: 5)
Aaron was on time, thorough, and professional. He gave me several options to fix my AC issue. I recommend Aaron and Millers.

Review 158 (2023-12-18 - Rating: 5)
I contacted Millers because I had a lot of heat upstairs and no heat downstairs. I received an immediate appointment that fit my schedule. The scheduleer contacted me the day before to confirm my appointment and the day of to let me know a technician had been dispatched. Gavin promptly arrived and put on booties as to not track outside to the inside. He quickly assessed the issue, took pictures, explained what was happening. He provided me with options that included pricing and longevity of each option. He was quiet, efficient, and worked to resolve my issue. I could feel and immediate difference in temperature in the house! Highly recommend for customer service, efficiency, professionalism, and scheduling!

Review 159 (2024-07-12 - Rating: 5)
The tech explained everything in detail and although the news was not good, he gave a thorough explanation and made no false promises. Excellent customer service.

Review 160 (2024-09-05 - Rating: 5)
The technician was very professional and respectful of my home. He took the time to explain everything that he did and the recommendations. Thank you!

Review 161 (2024-11-01 - Rating: 5)
Needed an evap coil replacement. The replacement was performed extremely well and very quickly. Very responsive customer service.

Review 162 (2023-08-15 - Rating: 5)
Jeremy and Brandon installed our new AC & furnace/heat pump today, they did an excellent job. They were prompt and professional. Explained everything and showed us how to work everything. They cleaned up any evidence they were here and left our house and yard just as they found it. I would give them 10/10 for sure! We would definitely use Millers again for a new system. The office communication was frequent and pleasant. And they kept us aware of everything that was going on.

Review 163 (2024-06-20 - Rating: 5)
Technician was great! Learned that he was an employee of ET Lawson. Took time to explain what he was doing, and what he was finding out. House is cooling down nicely now in hopes of no future problems.

Review 164 (2024-05-16 - Rating: 5)
Worker texted he was running 30 min late. Went straight to work after asking a few questions about how the system was functioning. My unit is 12 years old, its a PAC unit, never had anything go wrong but a fan motor burn out and replaced. After checking the system he noted the capacitor was testing at about 60% and recommended maybe replacing it next year. Everything else was fine. No pressure or sales tactics, just like the commercials claim. He will be back for the winter check up. DEFINITELY RECOMMEND!

Review 165 (2024-07-08 - Rating: 5)
Tim was wonderful. He was very professional and explained the process in detail! It was a great experience with him.

Review 166 (2024-04-17 - Rating: 5)
I was very pleased with the service that I received from Miller’s. I was contacted by Brian when he was on the way.Brian and Darren were friendly and knowledgeable. Brian explained the service that was performed, and offered some advice and recommendations for future replacement of the whole house shut-off valve.We were impressed with his thoroughness, and will definitely use them again.

Review 167 (2024-04-08 - Rating: 5)
I will recommend Millers to everyone. The install manager got everything moving smoothly from the moment he walked in. Bryan and Matthew did a spectacular job! When a problem arose Bryan handled it with ease and extreme professionalism. They are a well oiled machine.

Review 168 (2024-04-06 - Rating: 5)
Miller’s Heating & Air Conditioning arrived on time for the scheduled appointment for maintenance and tune up of my HVAC system. Service technician Leon is very friendly and knowledgeable. Leon took the time to explain the services he was providing and showed genuine concern to insure all my HVAC components will function properly through out the summer months.I am extremely happy with the service, professionalism and value Miller,s offers to their customers, thank you.John Bailey in Portsmouth, VA.

Review 169 (2024-09-23 - Rating: 5)
The techs Miller sent out were friendly and professional. They were on time and took care of the job in a timely fashion.

Review 170 (2024-08-22 - Rating: 5)
Great customer service from Aaron. On site within two hours of the call and explained all of the issues and recommendations to go forward.