Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Cedar park, Texas

Address: 3016 Polar Ln #203, Cedar Park, TX 78613, United States

Phone: +1 512-527-6260

Rating: 4.9

Services

  • On-site services
  • Language assistance
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-30 - Rating: 5)

    Scheduled online really easily and next day Ryan was prompt to show up 30 minutes early. Very friendly, very knowledgeable. He educated us on our possible next steps and then put us in touch with his master plumber, Mark, who came later that day and was also extremely nice and efficient. Once he was done he even asked if we needed him to look at anything else plumbing wise and he fixed an issue we had with a toilet in another bathroom. They definitely put us at ease with this nightmare of a situation and we are grateful.

  • Review 2 (2024-12-30 - Rating: 5)

    Barry Livingston and his assistant, Shane showed up this morning promptly to address an issue with one of my toilets. They were very polite and knowledgeable; and after I told them what issues there were, it was recommended to change the15 yo builder’s toilet for a new one. They left for a bit to pick one up, and returned to install it. The job was done thoroughly with excellent service. The rate was also a very fair amount. I was more than satisfied. Will continue to use these guys!!

  • Review 3 (2025-01-07 - Rating: 5)

    Barry was a joy to work with. He was kind, helpful, smiling all the time while working by himself that day and making sure that everything was taken care of perfectly. I would recommend him to anyone in need of plumbing care. You’ll never find a better plumber than Barry! I wish him all the best! He said he would pray for me. That is about the sweetest thing any plumber has said to me!😃

  • Review 4 (2025-01-06 - Rating: 5)

    Mark did an amazing job at identifying the water leak in my apartment quickly and really by intuition knew exactly where the leak was coming from. He was super efficient and made sure if there was any mold left over from the water damage that it is going to be assessed. He did a great job and I would specifically request mark again!

  • Review 5 (2025-01-07 - Rating: 5)

    Same day service with no extra charge. Extremely knowledgeable and friendly team member named Barry came out. Fixed us up in a jiffy and even had pets to give my dog. Highly recommend.

  • Review 6 (2024-12-19 - Rating: 5)

    Very grateful for the tech that came out and helped take care of a major plumbing issue! He was very knowledgeable and helpful and assessed the issue professionally and was responsive and respectful. Roto-Rooter and their employees never disappoint! Kudos to the service technician that helped us out here at Nexus! 100% Recommended!

  • Review 7 (2024-12-30 - Rating: 5)

    I had a leak under my sink over the Christmas holidays and Mark Dopieralski came out within a few hours of my calling. He explained everything he was doing and even fixed a few other issues that I didn’t know I had! Great customer service and efficient repairs. Thank you, Mark!

  • Review 8 (2024-12-26 - Rating: 5)

    Grant did a great job! We had a difficult clog that we hadn’t been able to get rid of with our own auger. However, he used the heavier duty equipment and handled it quickly and professionally.

  • Review 9 (2024-12-28 - Rating: 5)

    Barry, the service technician, was very professional and knowledgeable. He was prompt to diagnose the issue and fix it right away. This is not the first time we use Roto-Rooter. They get the job done.

  • Review 10 (2024-12-18 - Rating: 5)

    We had a great experience with Mark and Roto Rooter. He was very friendly, thorough and knowledgeable. He provided us with good maintenance tips to keeps the lines clear. We would highly recommend

  • Review 11 (2024-12-18 - Rating: 5)

    Unexpectedly our water heater was on the blink. I called our reliable Roto Rooter for help. Scheduled an appointment within a few hours Bradley showed up. After diagnosing the problem, he gave me options and his recommendation. He was friendly, knowledgeable and he installed our new water heater within a few hours.Merry Christmas!

  • Review 12 (2024-12-17 - Rating: 5)

    Grant, Pete, and (I apologize for not getting his name) did Great. Grant worked with us all day to solve the issue, Pete diagnosed the issue fast and efficiently, and the last gentlemen showed up with the right tools for the job. They all had great attitudes and got the job done fast. Thanks again guys.

  • Review 13 (2024-11-29 - Rating: 5)

    Barry at Roto Rooter showers up super quickly when called, assessed the problem , remedied the immediate issue, making it safe again for us and the property! Very efficient and extremely fair in price! Appreciate the professionalism and will consider them out go to for plumbing issues!

  • Review 14 (2024-12-06 - Rating: 5)

    Barry and Shane were so friendly and professional! They did a great job quickly and gave me some helpful recommendations for preventing clogs in the future. I will definitely be a repeat customer!

  • Review 15 (2024-12-04 - Rating: 5)

    Elvis was so great! 10/10 recommend these guys, he was on time even in the bad weather, he was i formative and all around a great guy. He cleaned up after the job and provided excellent service. Thanks Elvis ! Awesome job!

  • Review 16 (2025-01-02 - Rating: 5)

    Brad was quick and professional. He found the leak quick and fixed it in under and hour! He even wore shoe coverings! Highly recommend.

  • Review 17 (2024-11-28 - Rating: 5)

    Barry was EXCELLENT. Came out on Thanksgiving to help us resolve a clogged kitchen sink. We were hosting Thanksgiving and it would have been awful to have a nasty sink full of junk when our guests arrived.Personable service and thorough explanation of the problem and solution was exactly what 5-star service should be.I recommend this company whole-heartedly.

  • Review 18 (2024-11-22 - Rating: 5)

    Wish I could give 10 stars. Barry was so helpful, friendly, and thorough! Service was scheduled online and they were out on time the next day. If you have any issues with plumbing backups- absolutely recommend!

  • Review 19 (2024-11-17 - Rating: 5)

    Late night on a busy Saturday and suddenly all of our toilets are backing up. Roto came through in a pinch and was there within the hour. Barry and Grant we had us back up and running in 30 minutes. Recommended

  • Review 20 (2024-11-17 - Rating: 5)

    Barry was a sweetheart, he took care of us and offered some helpful solutions we hadn’t thought of. He showed up when the first plumber failed and made all our problems disappear. Highly recommend!

  • Review 21 (2025-01-06 - Rating: 5)

    Barry was awesome! It showed me what the exact problem was and able to quickly fix. I will definitely use him again!

  • Review 22 (2024-12-17 - Rating: 5)

    Mark did a great job. He replaced our kitchen sink valve and found an issue with the faucet strainer. He quickly cleaned out the residue which fixed the that problem immediately.

  • Review 23 (2024-11-19 - Rating: 5)

    Thanks again Roto-Rooter for again outstanding service in installing our faucet. Like before, Bradley was on time, very professional and did an excellent job.

  • Review 24 (2024-12-27 - Rating: 5)

    Excellent service and very knowledgeable. I was also happy to hear some tips about how to prevent major damage and repairs. Considerate and reasonable.

  • Review 25 (2024-11-19 - Rating: 5)

    Friendly, knowledgeable, and efficient.So thankful Elvis N. was able to help with our clogged washer line.First-time customer and great experience!

  • Review 26 (2024-11-29 - Rating: 5)

    Very personable and respectful. Got the issue fixed in less than 2 hours and was efficient with the work. It was done correct and you could tell that he cared about what he does for work!

  • Review 27 (2024-12-31 - Rating: 5)

    Very helpful. Even helped teach me what to do. Would definitely call again for help. Grateful for the quick and kind service.

  • Review 28 (2025-01-06 - Rating: 5)

    Barry with Roto Rooter was amaizng. Our plumbing was clogged and was causing a back up into the home. He cleared our plumbing and resolved the issue in less than an hour at 9 pm! Thank you Barry

  • Review 29 (2024-12-25 - Rating: 5)

    Grant was amazing, friendly, and showed up Christmas Morning!

  • Review 30 (2024-11-29 - Rating: 5)

    Barry was great. He came on thanksgiving and got the work done quickly before guests arrived. A+

  • Review 31 (2024-06-07 - Rating: 5)

    Mark with Roto Rooter was very nice and understanding of my emergency plumbing needs. He knew how to solve the issue after assessing the assignment, went and got the parts and fixed the job! He was very knowledgeable of many things and offered upgrades and additional services. As a recent master plumber, he is one of the BEST!!! Roto Rooter should be happy to have him ! Really communicative and friendly guy. Will fix your issue with ease.

  • Review 32 (2024-11-30 - Rating: 5)

    Barry, our technician l, was super helpful and the kindest home service professional we’ve had in our home.Would highly recommend Barry and the Roto team.

  • Review 33 (2024-06-12 - Rating: 5)

    Andres came and jetted our restaurant drains and he did an excellent job. He explained everything thoroughly and was very transparent with me throughout the entire process. I highly appreciate you Andre’s for everything that you help us with and I hope you can service us every time. Thank you!

  • Review 34 (2024-12-04 - Rating: 5)

    Next day service for a clogged kitchen sink drain. Elvis was thorough and did a great job explaining all the options.

  • Review 35 (2025-01-06 - Rating: 5)

    Mark was great providing a great solution and explaining the steps to resolution. Top marks, great job!

  • Review 36 (2024-12-14 - Rating: 5)

    Bradley was very helpful and knowledgeable. We appreciate his time and effort! Thank you again!

  • Review 37 (2024-12-21 - Rating: 5)

    First rate. The woman on the phone couldnt have been nicer and called regularly to keep me apprised of when they would arrive for sewer line jet clean. Mark was the tech, and he was very pleasant and competent and got right to work. The family didnt even know he was here. Mark took care of a pretty major clean out (90 feet) without any hassle or even noise. First rate operation, everyone with whom I interacted was great, I will not use anyone else. Cost was very reasonable. Strongly recommend!

  • Review 38 (2024-04-26 - Rating: 4)

    Quick scheduling, service done! Provided alternatives. Cost are high. They give you an estimate and your choice. I did get a deal and thankful mine was something easy. If you need done fast at anytime. They are good choice. Mind wasn’t emergency, but was trying to wrap honey do’s before I head back to the office.

  • Review 39 (2024-04-03 - Rating: 5)

    Andres was awesome! He explained everything every step of the way and answered all my questions. He did a great job and I’m very happy w the results. Glad y’all could get here on such short notice too!

  • Review 40 (2025-01-06 - Rating: 5)

    Barry was friendly and helpful. Cleared my horrible plumbing issue up.

  • Review 41 (2024-06-07 - Rating: 4)

    After three plumber visits, they finally found the leak. The water remediation team did a great job opening our walls, pulling up the flooring, and drying everything out. But, its been 5 days since all the fans and dehumidifiers have been removed and the crew to start putting our home back together is nowhere to be found—just crickets.

  • Review 42 (2024-12-16 - Rating: 5)

    Its amazing how fast they were able to come out. And James Ho was fabulous.

  • Review 43 (2024-04-13 - Rating: 5)

    Andres came and helped us with when our kitchen sink/washer pipes backed up! He was very communicative, professional, and thorough. Would definitely call on him again!

  • Review 44 (2024-04-02 - Rating: 5)

    So, our sink decided to throw a tantrum after 13 years of being a champ. I tried the Drano gel and even brought out the 25-ft store-bought snake, but nada. Then we called in these plumbing services with their stellar $0 estimate. (awesome right?)There is Andres. This guy not only knows his stuff inside out but also has a way for explaining things in a way that makes total sense. He laid out the pricing, the issues, and even what might crop up in the future, along with the solutions. He has done that sink problem beautifully.This is the efficient service with a good price tag. Love it, rate it, recommend it !

  • Review 45 (2024-12-20 - Rating: 5)

    Couldn’t be happier with service provided by Barry. Extremely quick appointment and timely arrival on schedule with notifications. Complete drain line cleared ( p-trap was not problem) and cleaned from kitchen sink to main exit line with good coaching on maintaining health of plumbing.Would not hesitate to call RR again and request Barry.

  • Review 46 (2024-11-22 - Rating: 5)

    Great experience perfect technician explained everything to my daughter thoroughly couldn’t be happier thanks Barry

  • Review 47 (2024-11-19 - Rating: 5)

    Bradley and Ryan did a great job checking on possible water damage spot. Thorough and very professional job!

  • Review 48 (2023-08-20 - Rating: 5)

    Dispatch technicians that work for the Austin, Texas area (I don’t think they’re local) are horrendous. They’re courteous and tell you everything you want to hear with zero follow through. I was told repeatedly times a technician would arrive and these times were never met.After numerous phone calls to check status of arrival, I was finally put in contact with the GM (Jason) who oversees SA/Austin area. He was helpful and provided me with an accurate arrival/response time.The two technicians that arrived to run the snake and the camera were very helpful. They did quick work, answered questions and were very transparent.Seems to me Roto Rooter needs to invest in a better dispatch system. If it’s currently being outsourced, they should look for a different company. If it’s an in-house issue, they need to improve a great deal. Maybe pay dispatchers more money so they can hire a higher quality employee or at least educate/improve the communication with customers.

  • Review 49 (2025-01-03 - Rating: 5)

    Great customer service! Job well done. Thanks

  • Review 50 (2024-11-24 - Rating: 5)

    Thank you for the great work, Barry! Very knowledgeable and quite a unique wit! Love it!!!

  • Review 51 (2024-11-26 - Rating: 5)

    RR was fast to come out and resolve issues in a timely manner and very professional

  • Review 52 (2024-05-01 - Rating: 5)

    Andres from Roto Rooter solved our emergency drain problems with no extra charges. He was courteous and experienced, explaining what was happening. To cap off the experience, he identified a coupon that saved us some of the cost.

  • Review 53 (2024-04-15 - Rating: 5)

    Andres was super knowledgeable and professional. He answered all of our questions and took the time to explain our issue and options in a way that was easy to understand. Would definitely recommend and will be using this company again in the future!

  • Review 54 (2024-11-30 - Rating: 5)

    Elvis did a great job. He explained to me every he was going to do to get things fix. Since this house was a rental house he had to get approved from the landlord to start the job. We try to get hold of the landlord since went to voice mail. I told Elvis to start the job cause everything was back up to the downstairs toilet which is to the mind line. Landlord call before Elvis finish the job and he was able to explain what he did to the it fix. Thank you Elvis for a great job.

  • Review 55 (2024-11-23 - Rating: 5)

    Bradley was helpful and extremely knowledgeable about the pressure issue I was experiencing with the home.

  • Review 56 (2023-09-20 - Rating: 5)

    Im a property manager at an apartment community and would strongly suggest Roto Rooter for any plumbing needs. We discovered a leak and they were able to come out and provide us an estimate the same day. The technician, Brian, stayed in constant communication as he investigated the repairs and got me an estimate the same night. I approved the repairs and he started immediately, working outside of business hours to get it wrapped up. He also had recommendations for a mediation department for damages, who were also very prompt and thorough. Great experience and professional, knowledgeable team. As a comparison, a competitor that I also contacted said their estimate department was months behind. Highly recommend & will be using again!

  • Review 57 (2023-09-19 - Rating: 5)

    This is my first time using Roto-Rooter for a plumbing issue when my normal go to plumber couldn’t fix the problem. I managed to get an appointment the next day and customer service was great in communicating about the plumbers ETA. Mark, our technician, is friendly and thorough. He fixed the problem and handed me a protocol to follow to avoid having to deal with the same issue in the near future! Also impressed that he left the place tidy and clean when he was done. Happy with the service and experience. Thank you

  • Review 58 (2023-09-27 - Rating: 5)

    Patrick and Jennifer came and examined the issue. They were courteous, extremely professional and knowledgeable. They were unable to ultimately fix the issue but I have to do some thinking about how I am going to fix it because it is going to be some major repairs with replacing some pipe underground. I would call Roto router again in a heartbeat and would love for Jennifer and/or Patrick to come back out. They are a great team and I appreciated everything that they did on the information they gave me. Thanks for everything that they deserve a bonus.

  • Review 59 (2025-01-06 - Rating: 5)

    Barry was great and helpful throughout the pro Even at 11pm

  • Review 60 (2024-01-12 - Rating: 5)

    Barry was so kind and knowledgeable. He did a great job diagnosing and fixing our clogged kitchen sink. We also appreciated that he could come out on a Saturday.

  • Review 61 (2024-12-22 - Rating: 5)

    Mark came in clutch! What a amazing guy and team y’all have, thank you

  • Review 62 (2023-06-20 - Rating: 5)

    Outstanding and quality service provided by Craig and Roto-Rooter. Craig clearly explained to me what the issue was, options, and he went out of his way to point out how the AC drain line was the root cause for the issues with our plumbing. Repairs are under warranty for six months, and I would gladly use their services again. Highly recommended.

  • Review 63 (2024-06-14 - Rating: 5)

    The tech was able to come the day after we called. He explained everything and was very efficient. He snaked the drain and it was fast and easy.

  • Review 64 (2024-03-01 - Rating: 5)

    I have had Roto-Rooter out twice for 2 different situations.Punctual, respectful, and took care of the problems.Much appreciated their work, and Brandon, and Ronnie for their service.

  • Review 65 (2024-04-28 - Rating: 5)

    Andre and Mike really helped us out a lot with our 100 year old home in Lockhart; we will continue to choose Roto-Rooter because they’ve always been professional and understanding.

  • Review 66 (2024-04-20 - Rating: 5)

    Super courteous, great customer service, willing to wear a mask in the house and did everything to make the job clean and tidy. Unclogged the drain an got me going in 20 minutes. Highly recommend.

  • Review 67 (2024-05-16 - Rating: 5)

    Andres from Roto Rooter showed up in under and hour from when I called and had my drain flowing within 30 minutes for a fair price, what more could you ask for? Very satisfied and would call RR again.

  • Review 68 (2023-09-05 - Rating: 5)

    Craig was early and very kind with telling me what he was gonna do. Communicating with me so i can have our staff not bother his work while still keeping the flow of the resturant. He was quick and speedy to help fix our problems at work. Told me ways to make the situation better. Thankyou for taking care of us and looking out for us! You rock

  • Review 69 (2024-02-16 - Rating: 5)

    Quick response, even on Super Bowl Sunday.Great and professional service. He explained everything and showed me tips.I definitely will used them again and highly recommend them to others

  • Review 70 (2023-02-25 - Rating: 5)

    Patrick was very professional personable and informative during his service call. He was extremely detailed and neat. The dispatcher kept me informed about the arrival time which I appreciated. It was a very pleasant experience overall.Glad to know customer service still exists

  • Review 71 (2023-08-22 - Rating: 5)

    Ryan was the representative for another Water Softener for my house and Larry installed it in a timely manner and also brought a hot water heater up to code. They were able to accommodate my busy schedule and completed the jobs nice and neatly. Larry was very knowledgeable as he answered all my questions to help maintain the systems.

  • Review 72 (2023-09-26 - Rating: 5)

    The person that cleared out my houses drain, Mark, was really friendly and did a great job explaining what was going on and took the time to make sure everything was in working order! I was worried when I saw my drain was backing up into my tub (gross, I know!) so I was glad Mark was able to come over so soon and get the main drain cleared out!

  • Review 73 (2023-12-29 - Rating: 5)

    On Friday Dec 22 (just before the Christmas holiday weekend) the expansion tank on my water heater sprung a leak from being rusted. Water was everywhere. I wasn’t sure who to call but Roto Rooter advertised emergency services so I called. Jose and Jesus were at my door within the hour. They found a replacement part and repaired the water heater within a couple of hours. So grateful for the quick response and friendly service. It could have been disastrous since many providers could have been closed over the holidays.

  • Review 74 (2024-05-11 - Rating: 5)

    A big thanks to Andres for his help and support today. He is a very knowledgeable and personable team member ... and is a valuable asset to Roto-Rooter.

  • Review 75 (2024-05-01 - Rating: 5)

    Andres was extremely personable and helpful! His people to people approach is beyond appreciated. He was efficient, knowledgeable, and explained everything in an understandable manner. Thank you, Andres!

  • Review 76 (2024-06-17 - Rating: 5)

    The two teams that came out to help us were awesome. Great work very informative on the whole process with what they were doing.

  • Review 77 (2023-04-16 - Rating: 5)

    We had 2 other plumbers who came and could not fix the kitchen sink blockage we had. Patrick from Roto-Rooter came to clear it and he was very professional & nice to work with. He identified the problem and got close to resolving the issue but he could clear only half of the blockage as he was not having the cable that was long enough to reach the remaining blockage. He offered his service to come back and resolve it later.

  • Review 78 (2024-04-12 - Rating: 5)

    This company is fantastic! Actually contacted me to come early. Did a thorough inspection and the technician was so personable. I would absolutely use them again, and would recommend them to anyone.

  • Review 79 (2023-04-29 - Rating: 5)

    I was out of town when my plumbing decided to back up. Fortunately, Roto Rooter were able to find the occlusion in the main drain pipe, remove it, & get everything flowing again. They also include a camera inspector check the integrity of the pipes with the service. All for a lower rate than I was quoted elsewhere. Strongly suggest going with this company: professional, thorough, polite, skilled, quick, & effective.

  • Review 80 (2023-09-11 - Rating: 5)

    Mark was great!! Professional courteous on time and knowledgeable about the situation. He was able to get the job done with in a hr. And patient with my obnoxious dogs who were adamant about being his friend! Sorry Mark!

  • Review 81 (2022-11-04 - Rating: 5)

    The whole staff were awesome! Appreciated the helpful service from the intake rep to the courteous updates. Damon did a great job. He was very courteous and professional and took great care of my plumbing needs. Would definitely recommend him and Roto-Rooter and will use them in the future.

  • Review 82 (2023-03-01 - Rating: 5)

    I recently had the pleasure of working with Patrick, he truly exceeded my expectations. From the initial phone call to the completion of the job, he demonstrated exceptional professionalism and expertise.As a homeowner, Ive had my fair share of experiences with service providers who try to take advantage of their customers by inflating prices or recommending unnecessary services. Not only did he provide a transparent breakdown of the costs upfront, but he also tried to find a cost-effective solutions that would save me money in the long run.Its not often that you come across a business that truly cares about its customers and operates with integrity. I would highly recommend this plumbing company to anyone in need of plumbing services.

  • Review 83 (2025-01-04 - Rating: 5)

    Great people and cleared up sink back. up

  • Review 84 (2023-09-01 - Rating: 5)

    Mark came for an emergency drain clog. He was prompt, kind, professional, and fixed the problem quickly. He then spent plenty of time answering all our questions about the clog and what we could do to prevent future issues. We were very pleased!

  • Review 85 (2024-01-10 - Rating: 5)

    Brian (Tech number 0281) is extremely responsive and easy to work with. Very kind and polite, never condescending. Straight forward, to the point. We enjoy working with him.

  • Review 86 (2023-01-18 - Rating: 5)

    Amazing customer service from start to finish! The team was very attentive and transparent with the issue I was having. Patrick came in like a superhero and fix our sink in no time! Solid service, I would highly recommend Patrick and this team every time you need a helping hand!

  • Review 87 (2023-08-12 - Rating: 5)

    Brian Soto, Tech #281 was excellent. He was courteous, professional and knew what he was doing. He was very patient and explained to me what the problem was. I would highly recommend him.

  • Review 88 (2023-10-11 - Rating: 5)

    JOSE and JESUS were our technicians that came out yesterday and fixed our problem swiftly and correctly! They were attentive, explained as the took each step, and knowledgable. Our shower stopped running water and they resolved the issue finding the cold water being clogged off by ice from the AC unit. I will definitely be using them again if needed in the future!

  • Review 89 (2025-01-02 - Rating: 5)

    Patrick is a great technician and anyone would be lucky to have him. He helped me with issues past technicians never could.

  • Review 90 (2023-05-05 - Rating: 5)

    Needed a backed up toilet fixed quick! Roto rooter was there within a couple hours (even arrived BEFORE their states time). Craig, my tech, was professional, kind, and super complimentary of the home in general. So happy I called them.

  • Review 91 (2024-05-18 - Rating: 5)

    Andres was extremely professional. He was prompt and did a good job explaining to me what was happening with the service.

  • Review 92 (2023-08-15 - Rating: 5)

    Prompt, excellent service. We had a unique situation and Mark performed the job as asked. But then he helped me think through what next steps could be if the situation persists. Will hire again when necessary.

  • Review 93 (2024-12-20 - Rating: 5)

    Thank you, Mark for being so quick and professional today.

  • Review 94 (2024-04-11 - Rating: 5)

    Arrived when promised. Andres Barriosnuevo was friendly and explained the problem and suggested a possible solution.Said to let him know after a septic tank inspection. Thanks.Larry Hanson

  • Review 95 (2024-12-07 - Rating: 5)

    Shane and Barry did a great job fixing my issue AND teaching me how to fix the issue for future cases. Thank you so much.

  • Review 96 (2023-06-20 - Rating: 5)

    My mother Mary called Roto Rooter last week and even though she missed their appointment, she asked if they were still available for service. They understood and within 30 minutes were at our home. Craig, our Roto Rooter serviceman, found the problem and worked through the heat and sun, and I imagine some nasty gunk, to get our kitchen plumbing in proper working order, with a reasonable price and 6 month guarantee. We absolutely recommend Roto Rooter and specifically Craig for their outstanding work and service. An easy 5 stars!

  • Review 97 (2024-12-08 - Rating: 5)

    Top banana! I now can take a bath without the kitchen filling up with sludge water. Barry was great to deal with.

  • Review 98 (2023-12-22 - Rating: 5)

    So helpful when we had a plumbing emergency. They’ve been proficient, communicated wonderfully, and are helping us work with insurance. They’ve made this emergency so much better to deal with!

  • Review 99 (2023-09-12 - Rating: 5)

    I’ve been worried about my water quality for some time. I moved into San Marcos and was unaware of the damage that the limestone hard water can cause to my home and my health. Ryan was professional and an expert. I felt comfortable and will be using his filtration system. Happy and healthy.

  • Review 100 (2024-12-22 - Rating: 5)

    Mark was quick and thorough and explained what he was doing to fix the issue. Very good service.

  • Review 101 (2022-10-31 - Rating: 5)

    Damon our technician was amazing. He was so knowledgeable, professional and courteous. Our water heater quit working and needed to be replaced. He explained the issue and showed us the problem which required it be replaced instead of repaired. He had it completely replaced in about 2 hours. He even insulated the hot side, checked our water pressure and immaculately cleaned the area. What started out as an awful day turned out ok all because of Damon and Roto-Rooter!

  • Review 102 (2024-04-09 - Rating: 5)

    Andres, the Roto-Rooter plumber was very courteous and was able to fix our issue without delay. I will use Roto-Rooter again.

  • Review 103 (2024-11-29 - Rating: 5)

    Very kinda and hard working people that always get the job done

  • Review 104 (2023-05-11 - Rating: 5)

    Craig was incredibly diligent and helpful. He didn’t stop until the job was done, and done right. He also left my bathroom cleaner than it was before he got there! Appreciate him staying late and taking care of it.

  • Review 105 (2023-08-23 - Rating: 5)

    Tech showed up on time/early. Very professional. Made it easy to understand the issue and took care of it immediately. I appreciated him answering all follow up questions and taking his time to do the job.

  • Review 106 (2024-11-22 - Rating: 5)

    Barry was very thorough and professional. Resolved all plumbing issues. Would recommend again for any plumbing needs.

  • Review 107 (2024-12-13 - Rating: 5)

    Router Rooter arrived quickly and did a great job pulling out a built in refrigerator and replacing a water valve.

  • Review 108 (2023-04-28 - Rating: 5)

    Patrick was informative, professional and courteous. Listed to my concerns, thoroughly checked out the problem and offered solutions and recommended future maintenance. He also took care to leave my property clean and neat!

  • Review 109 (2022-10-29 - Rating: 5)

    Isaiah was great and professional!! We had a great chat, service was quick and he was always straight towards what needed to be done. He also gave some feedback and tips of troubleshooting for next time! Thanks!

  • Review 110 (2025-01-05 - Rating: 5)

    Mark came out -same day- and fixed my leak Super knowledgeable and professional

  • Review 111 (2022-10-30 - Rating: 5)

    Excellent customer service. Patrick was professional and efficient. He quickly identified the root cause of our plumbing issue. He was able to resolve the issue during his visit.

  • Review 112 (2022-12-15 - Rating: 5)

    Service was very prompt, professional and knowledgeable about the plumbing issues. We definitely will use them again and will refer them to friends. It was an extra tough clog and he worked diligently to clear the problem.Thank you

  • Review 113 (2023-09-03 - Rating: 5)

    Craig took care of our plumbing issue on a Sunday on a Holiday weekend. He was on time, handled the problem efficiently and the whole process took less than an hour.

  • Review 114 (2024-04-03 - Rating: 5)

    Mr Andrea explain everything to me and my grandson in way you could understand what he was talking about he is a very nice person great customer service made sure there were no further problems double check to see if we had any questions .I give him a big 10 thank you

  • Review 115 (2024-11-07 - Rating: 5)

    Elvis was great, worked with me kn price

  • Review 116 (2024-11-23 - Rating: 5)

    Bradley was a great technician with a great attitude when/if I use the company again I’ll be requesting that Bradley be the technician that comes out

  • Review 117 (2023-04-12 - Rating: 5)

    Craig came out and walked into the office to get the keys for the work we needed help with he was really polite and professional he knocked out the work we needed to be done really quickly and I was very impressed with Craig’s customer service he’s an amazing representative of himself and his company.

  • Review 118 (2023-05-16 - Rating: 5)

    Craig was great! He really went the extra mile with the clean out, which is rare to find especially with after hours service. I cannot recommend Craig highly enough.

  • Review 119 (2023-08-28 - Rating: 5)

    Craig is a very friendly and knowledgeable person. He took care of my shower drainage stoppage in a short period of time. Thank you Craig.

  • Review 120 (2020-11-13 - Rating: 5)

    The service technician (Oscar De la Fuente) was excellent. He was very knowledgeable and helpful and gave me the assessment I needed to make a quick decision on my repair needs. I would highly recommend his services and that of Rotor Rooter.

  • Review 121 (2024-05-10 - Rating: 5)

    I called & got a fast response, guys came out the next morning they were quick & very respectful! they did the job & got everything out the toilet that was clogged

  • Review 122 (2020-11-10 - Rating: 5)

    Oscar is my hero. Our double sink backed up Sunday evening and my husband spent two nights attempting to clear the blockage. When he admitted defeat, I went online and requested an appointment.Oscar arrived earlier than expected which I was quite appreciate of. He explained to what he would be doing and cost and releived my worries that it was not going to be a large and expensive problem.I work from home and we both jumped into our work and he notified me when all was clear.It was a tough one but he cleared the line and we have a kitchen sink again!Thank you to Oscar and RotoRooter!

  • Review 123 (2020-11-11 - Rating: 5)

    My call to Roto-Rooter was answered promptly and they sent Oscar out quickly. Oscar did a great job! Very professional and was able to find the problem quickly. He kept me informed of what he was doing and what the issue was and how he resolved it. I highly recommend using Roto-Rooter for any plumbing need.

  • Review 124 (2022-01-20 - Rating: 5)

    JOSE AND JESUS from Roto-Rooter showed up on time, were wearing masks, and were personable, courteous and professional. They located an underground leak in a 300 waterline buried about 24-30 inches in Shady Grove Campground on the San Marcos River. They were very thorough and still located the leak in less than an hour using sonar. They saved me buckets of money, and I really appreciate their excellent service. Thanks!

  • Review 125 (2023-03-27 - Rating: 5)

    Patrick was an awesome guy who needs a raise, he helped me fix my toilet that otherwise would’ve costed me an arm and a leg. This is the best drain technician I have ever had !

  • Review 126 (2023-09-17 - Rating: 5)

    Mark was prompt, very friendly and knowledgeable. He solved the problem efficiently and gave good advice for further maintaining our lines.

  • Review 127 (2022-10-28 - Rating: 5)

    The Roto Rooter tech was very friendly and knowledgeable and worked diligently to resolve a difficult problem. I would definitely use this company again and I think this tech is a valuable asset and I would request him again.

  • Review 128 (2023-07-13 - Rating: 5)

    Fast and professional. I love the guarantee if they cant fix it, its no charge, but Ive never had them not be able to fix it. From clogged toilets to cracked cast iron joints, they have handed it all for us.

  • Review 129 (2023-08-17 - Rating: 5)

    Our plumber not only got the job done for our leaky sink issue, he also went above and beyond and checked the water heaters, another faucet and our bath to make sure everything is fully functional. Thank you Brian (tech number 0281)!

  • Review 130 (2023-08-13 - Rating: 5)

    Technwas awesome, #0281 Brian was able to take care of tge problem in minutes. Was very professional and polite! Will use this service again if needed.

  • Review 131 (2020-11-02 - Rating: 5)

    We had issues with our lines, other companies took forever and never found the problem. When Wonder Woman Jennifer arrived, she quickly discovered and diagnosed the problem. Rotor rooter should take great value in their stunning employee!!! Thanks.

  • Review 132 (2023-03-29 - Rating: 5)

    Dispatch was a bit hard to understand and technician Patrick was not able to come as quickly as promised. But Patrick did a great job and advised me how to help prevent future issues.

  • Review 133 (2023-08-15 - Rating: 5)

    Craig was wonderful. He went above and beyond he got the job in little to no time. I would definitely recommend Craig for the job.

  • Review 134 (2024-05-10 - Rating: 5)

    Andres was very helpful in assessing the problem for our property, mitigating it and suggesting the right solutions. Would recommend

  • Review 135 (2024-11-29 - Rating: 5)

    Excellent service! Friendly and quick!

  • Review 136 (2021-08-17 - Rating: 5)

    Jose and Jesus came today to fix my garbage disposal and sink clog. They fixed it so fast. I called in the am today to get it scheduled. They originally scheduled me for service in 2 days but they called later and fit me in. Thank you very much. Will call again for service.

  • Review 137 (2020-11-06 - Rating: 5)

    Jose and Jesus were very knowledgeable and were able to identify the problem in a short time, were quick to get the part and make the actual repair. They had many recommendations and suggestions on maintaining my water heater and offered many options for the future. Certainly will continue to use them!

  • Review 138 (2021-02-03 - Rating: 5)

    We had a clogged kitchen sink drain main line, and service technician Alex (#1018) was able to come out the same day and quickly diagnose the issue. He clearly explained the problem (including showing me some pictures of similar issues on his phone!), and gave me several suggestions on how to prevent the issue going forward. Great experience overall!

  • Review 139 (2022-08-23 - Rating: 5)

    Mark was wonderful! Did an amazing job double checking his work and very knowledge. Everything was fixed, super happy with the service! Thank you!

  • Review 140 (2023-05-28 - Rating: 5)

    No service fee to come out and give estimate. Technician was there in a hour on a holiday weekend. Will definitely use them again.

  • Review 141 (2024-07-16 - Rating: 5)

    Richard and Jonathan were very professional and did a great job. The other teams also did great work. I was very pleased with their work. I think I posted this already, but I can’t find it. Gwen Johnson- Leander

  • Review 142 (2023-08-27 - Rating: 5)

    Craig was super helpful in helping clean out a clogged toilet that overflowed. He was professional and got the job done.

  • Review 143 (2023-03-02 - Rating: 5)

    The guys were wonderful and professional. Very helpful and they did everything they could to get my drains going again!! 10/10 would use again.

  • Review 144 (2020-11-11 - Rating: 5)

    Used them to replace a wax ring on my toilet. It failed within a few months, which seemed like no fault of theirs, but they came back to repair it hassle free. Thanks for the great service!

  • Review 145 (2020-11-10 - Rating: 5)

    Ive used Warren for 3 jobs now and I really like him. Customer service is rare these days and Warren is a real gem. He is honest and reliable. It was a pleasure working with him.

  • Review 146 (2023-04-03 - Rating: 5)

    Very informative we are extremely satisfied with the job done today. We will be recommending you to family and friends in the future. Should we ever need more work you will be the ones to call.

  • Review 147 (2022-10-26 - Rating: 5)

    Damon came out and was awesome! Friendly, professional, excellent work! He communicated with us throughout the entire process!

  • Review 148 (2023-04-19 - Rating: 5)

    Craig was polite and communicated clearly what we need to fix our drain. He got it done in the time he estimated too.

  • Review 149 (2023-08-29 - Rating: 5)

    Craig was persistent and professional and made sure to get everything done! Thank you so much! On time and got everything done.

  • Review 150 (2023-02-25 - Rating: 5)

    Great service! Came out on a Saturday and took care of the problem quickly. No crazy fees and our technician was polite and helpful.

  • Review 151 (2023-08-13 - Rating: 5)

    Craig was a pleasure to speak with, very knowledgeable, and made quick work of a clog we had in our bathroom.

  • Review 152 (2023-08-26 - Rating: 5)

    They were extremely prompt and professional. Problem solved. Gave me helpful tips on how to prevent the issue / maintain the pipes going forward.

  • Review 153 (2023-09-04 - Rating: 5)

    Craig was awesome and got our problem solved easily, was very good at explaining everything to us

  • Review 154 (2023-08-21 - Rating: 5)

    Craig was awesome! Super friendly and got right to the issue! Really appreciate the quality work!

  • Review 155 (2023-06-22 - Rating: 5)

    Patrick was professional and accommodated my schedule and took care of my main line blockage quickly. I highly recommend !

  • Review 156 (2020-11-12 - Rating: 5)

    Jose and Jesus were great. They explained everything they were going to do, before they did it. They also answered my questions without hesitation. They both made this unknown issue for me very pleasant. Thank you very much!

  • Review 157 (2023-06-09 - Rating: 5)

    Patrick was in time and help me with my kitchen sink in a good time. He was respectful and did a good job

  • Review 158 (2023-09-15 - Rating: 5)

    So please to work with a company that is very prompt and professional. Brain tech #0281 was amazing! Thank you for your business!

  • Review 159 (2024-04-23 - Rating: 5)

    A very honest hardworking man.Took his time to fix the problem ,checked his work and cleaned after himself.

  • Review 160 (2023-05-23 - Rating: 5)

    Arrived earlier than the appointment, which was great. Diagnosis was quick and correct. Fixed and all is well.

  • Review 161 (2022-12-06 - Rating: 5)

    Patrick was thorough both at cleaning out my pipe but also explaining what might be next “down the line”. I appreciate his professionalism.

  • Review 162 (2022-12-29 - Rating: 5)

    Patrick, the tech who helped me, is a perfect gentleman, trained professional, and very thorough. I am grateful, Roto Rooter.

  • Review 163 (2023-08-13 - Rating: 5)

    Tech 0281 was very professional and knowledgeable, and completed the project in a timely manner. I couldnt be more pleased.

  • Review 164 (2022-10-28 - Rating: 5)

    It was an excellent service. Technician explained everything very clearly and helped us assess the requirements. We are very happy with this service.

  • Review 165 (2025-01-05 - Rating: 5)

    Always great service!

  • Review 166 (2024-04-20 - Rating: 5)

    Prompt, thorough and professional! And such great communication about what was going on.

  • Review 167 (2023-08-24 - Rating: 5)

    Craig was terrific - fast response, clear communication and quick resolution. Would recommend

  • Review 168 (2024-04-28 - Rating: 5)

    Andres was great. Professional, clean and quick.

  • Review 169 (2023-05-21 - Rating: 5)

    Craig did an excellent job. He was knowledgeable and very efficient

  • Review 170 (2021-01-21 - Rating: 5)

    Alexil - L068He did a great job! Very professional and was able to complete job fast. Thanks again

  • Review 171 (2024-04-05 - Rating: 5)

    Awesome service! Professional technician! I recommend to anybody needing plumbing service!!

  • Review 172 (2024-04-28 - Rating: 5)

    Great experience all around! From Nico, who answered my call for help late on a Saturday night to Andres who came as agreed on Sunday & cleared out our clogged toilet & sewer line. All were professional, friendly, helpful and did their jobs well, effectively, and efficiently. I am very pleased and will definitely call Roto-Rooter again.

  • Review 173 (2023-09-16 - Rating: 5)

    Arrived on time and quickly cleared the clogged drain pipe from the bathroom to the street. Works great !

  • Review 174 (2024-05-01 - Rating: 5)

    Andres was very helpful in clearing my sink, toilet and shower drains. He explained to me what and how he planned to treat these clogs and also how I could help prevent them in the future. He was efficient and my pipes are back to running smoothly!

  • Review 175 (2021-01-31 - Rating: 5)

    I really apreciate Warren and Larry they were very professional and knowledge outstanding work on every detail.

  • Review 176 (2023-03-25 - Rating: 5)

    It was awesome ,thank you for being helpful , polite and worked really clean. Thank you again for your help

  • Review 177 (2023-10-01 - Rating: 5)

    From the initial phone contact to the service itself with Brian, everything was great.

  • Review 178 (2024-05-27 - Rating: 5)

    The Roto Rooter team responded to me immediately, despite calling them at 9PM. Within 15 minutes, I had already received a phone call, diagnosing my issue as HVAC condensate buildup. They indicated they would be try to come out before midnight if time allowed. Ultimately they ended up sending Andres the next morning, who was very respectful and informative. He was able to complete the job in a timely fashion and also share some critical preventive maintenance information that should prevent future emergencies. I definitely recommend him for your roto rooter needs. Thanks Andres!

  • Review 179 (2024-05-18 - Rating: 5)

    We called on Saturday morning, service was fast and employee was professional and knowledgeable. Cost was reasonable. Thank you Andres!

  • Review 180 (2024-04-27 - Rating: 5)

    Very prompt, eficient, and professional. Also very pleasant. He explained the process almost step by step and made sure everything was in working order after he finished.

  • Review 181 (2023-08-13 - Rating: 5)

    Mark did a great job - prompt, informative and friendly!

  • Review 182 (2024-05-21 - Rating: 5)

    Fast service, and great communication. Andres and his team were fantastic.

  • Review 183 (2023-04-14 - Rating: 5)

    Great work. The technician was great at his job, informative and friendly.

  • Review 184 (2024-04-23 - Rating: 5)

    Andres came out to check out our plumbing issue. He was so friendly and so helpful!! We will definitely be calling again when we run into future problems.

  • Review 185 (2024-05-07 - Rating: 5)

    Very professional and courteous. Resolved the issue quickly

  • Review 186 (2022-12-10 - Rating: 5)

    Patrick was prompt,friendly and had our drains unclogged in timely manor.

  • Review 187 (2023-08-28 - Rating: 5)

    Mark was great! Fixed the problem and was super friendly

  • Review 188 (2023-03-03 - Rating: 5)

    The two guys who came out worked hard and were extremely generous in answering all my questions.

  • Review 189 (2020-11-13 - Rating: 5)

    Oscar De La Fuente was very professional. He did a thorough job of investigating the problem and explaining the process to fix it.

  • Review 190 (2023-04-29 - Rating: 5)

    I highly recommend Roto Rooter!They did a great job clearing some drains.

  • Review 191 (2023-04-02 - Rating: 5)

    Communication on arrival time. Cleanliness and their professionalism. Would definitely recommend ⭐️⭐️⭐️⭐️⭐️

  • Review 192 (2023-08-22 - Rating: 5)

    Craig was helpful, knowledgeable and fixed my sink quickly.

  • Review 193 (2024-04-12 - Rating: 5)

    The person who came (I forgot his name) was very respectful and very professional.

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