Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Cape coral, Florida

Address: 918 NE 24th Ln, Cape Coral, FL 33909, United States

Phone: +1 239-542-9300

Rating: 4.6

Services

  • On-site services
  • Language assistance
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Water damage restoration service

Photos

Comments

  • Review 1 (2023-03-15 - Rating: 5)

    We needed a plumber immediately due to the fact that all of a sudden our toilets would not flush. Roto-Rooter sent someone to our home within a hour and a half. Dan was the technician and he was great. We had some roots that had grown into our line going to the sewer and he took care of it for us. I would highly recommend this company.and Dan. He was very professional, friendly and he knows what he is doing!

  • Review 2 (2016-11-17 - Rating: 5)

    I was very impressed with the promptness and professionalism by the customer care rep who set up my appointment to the arrival of my plumber Aron #148. He was friendly, professional, and took the time to explain in detail what needed to be done. His work was excellent and done in a timely manner. He even took an extra trip back to the warehouse to make sure I had the proper plumbing equipment needed. I will recommend Rotor Rooter to family and friends. The price was reasonable especially with the time that was spent on my plumbing needs.

  • Review 3 (2017-05-25 - Rating: 5)

    Roto Rooter provided an excellent service in assisting with needed repairs. From the initial call for appointment setup , the ladies at call center were polite and answered questions efficiently. For our service technician, Jesse, he is very professional and knowledgeable. During his initial assessment for a free estimate on fixing our toilet, I had asked him to look at a sink drain leak for me. He was able to do a quick fix and did not charge me for it. Now for the actual work I got an estimate for. Jesse gave me several options as far as saving money and explained exactly what he is going to do. i ended up buying a new toilet for him to install which saved me money. Jesse was able to install the toilet within the hour and even put everything back in the bathroom nice and neat! This service was completed approximately 3 weeks ago prior to this post and so far toilet is working great.

  • Review 4 (2012-08-12 - Rating: 5)

    Service was nothing short of outstanding! We arrived home Thursday night to hot water gushing from one of our hot water heaters. We turned off the water supply and called Roto-Rooter. Representative was at our house early Friday morning, did a diagnosis, and determined we needed to replace one heater. He had to go get the appropriate new unit and install it, and told us we would have hot water by early afternoon. By noon everything was in order, and my garage floor has never been cleaner! Awesome job Jesse! Thank you.

  • Review 5 (2016-05-29 - Rating: 5)

    I am very impressed with the service and response time from this company. An outside pipe was nicked with the push mower and caused the pipe to snap. Of all days for this to happen, it was a Sunday morning right before a holiday. They came right away (less than an hour after.calling them) and got right to work. Our service technician, Jesse, was wonderful! He explained what the damage was, how he was going to fix it, and what to do if we had problems in the future. We will only recommend Roto-Rooter and use them again in the future!

  • Review 6 (2021-06-17 - Rating: 5)

    I am writing this review not based on winning a Pulitzer nor am I writing it to win any prize or free service. Most Americans dont appreciate the little things that matter in a big way such as the air we breath, the water we drink, the sewage we dont see, the electricity that lights, warms or cools our homes and our freedoms. I am now understanding how fortunate we are and how these little overlooked things can send you back into the dark ages. Rooter-Rooter and the companies associate Jesse #68…allowed me to use the simplicity of a toilet without the worries of a back-up, I once had. The pricing was above par Excellent, Inexpensive, Reasonable, and Straight forth in communication compared to the companies currently servicing the same industry they are in. Jesse provided quick results, passionate service, a clean environment while fixing my plumping issues in a speedy and reliable way. I have much respect for your company now and I will continue to using your services in the future. You have made a loyal customer in me thanks to Jesse. 4875 Catalina Dr. Naples, FL 34112

  • Review 7 (2022-01-27 - Rating: 5)

    We had a leaky faucet that they came out same day to fix. Steven Maddison was our tech and he was amazing. Very timely. Very professional. He new what was wrong before he even got there just by talking to us on the phone. Very knowledgeable. Went above and beyond to make sure he didnt make a mess either. Would use again.

  • Review 8 (2021-12-10 - Rating: 5)

    I highly recommend Dan Magruder at Roto-Rooter. He is very knowledgeable and did a great job explaining the process. I had my sewer lines (50 yrs old) jetted out . They were slow to drain and clogged from years of build up. He was able to show me the difference with the camera (before and after). Very professional and reasonably priced - overall great value and experience!

  • Review 9 (2016-01-21 - Rating: 5)

    Roti-Rooter came to my house because my toilet was intermittently clogging up. The service rep, Dylan, was very professional, told me all the options and proposed a plan of action. He did his thing and seems to have solved the problem. I say seems because the problem was intermittent, but so far so good. And I have a 7 day warranty so if it is not fixed he will come out again. I was very happy with his work and the company pricing. I will call them next time I need any plumbing work in my house.

  • Review 10 (2018-01-25 - Rating: 5)

    5 star service!!!We had a new water heater installed. I called and got an on-site estimate within 3 hours and installation the next day! At a great price !!! The installers were friendly and professional. They kept the work site clean and thoroughly explained our install options. I would highly recommend Roto Rooter.

  • Review 11 (2013-04-01 - Rating: 5)

    Your technician Jessie did a superb job. Got to our home quickly, went right to work unclogging two drains. We had two licensed plumbers attempt to clear a bathtub drain and a drain in the kitchen wet bar, without success. Two hours after arriving, Jessie had competed the work and we are delighted to have our plumbing working as it should for the first time since we bought our house 15 years ago. The price was right and Jessie was a pleasure to deal with. A really great experience and I would suggest anyone with a slow clearing drain to contact Roto Rooter first and save yourself some time and money.James Helms

  • Review 12 (2018-05-24 - Rating: 5)

    Had Roto Rooter out to clear blockages and settling issues with my sewer drainage pipes under my living room. The three guys I had do the work, Francisco, Chris and Rich were top notch. They were very professional and you could tell it was not their first rodeo. The amount of draping and concern for cleanliness was more than I expected. The work was completed in a timely fashion. I highly recommend this location to any one in need of plumbing work.

  • Review 13 (2018-12-17 - Rating: 5)

    Realized late Sunday night that our 12-year-old water heater was leaking. Quick Internet search revealed that the lifespan is typically 8-12 years so we figured it was a good time to just go ahead and replace it rather than trying to have it worked on. Had never required the services of a plumber in this city so we were unsure who to turn to, especially considering the late weekend hour. Checked the Google reviews of several local companies that were currently open and found that Roto-Rooter Cape Coral had the absolute best reviews in regard to both overall volume and 5-star ratings so we decided to call, thinking it could end up being several days to get repaired. We put in the call to the service center and within minutes Steve (tech #154) called us back to find out what was going on and give us a quote on the replacement. While on the phone with him, he realized he had a unit available and could do the install the same night which was a real blessing for us so that we would not be without hot water for a day or two. He loaded up the unit, picked up the parts he needed, and was on his way in no time and was here till almost 11pm on a Sunday night in a dark garage installing the new unit and even hauled off the old one for us which was a huge plus as I feared that thing would see here for weeks as the large item pickups here in Cape Coral have been an issue for a long time so that was really the icing on the cake. We felt that it was a great price and were very happy with the work performed and especially pleased that we were able to be fit in on such short notice on a late weekend night. We would definitely recommend Roto-Rooter (& Steve!) to all of our friends and neighbors. Its nice to know that people like Steve and companies like Roto-Rooter are out there when one needs them. Thank you!

  • Review 14 (2016-03-29 - Rating: 5)

    I needed my garbage disposal in the kitchen sink repaired or replaced. I called Roto-Rooter because it is such a well known name in the plumbing business. The person who answered the phone was very courteous and quick to make an appointment at my convenience. Dylan, technician #138 arrived on time, was quick to find the problem and acted very professional. Dylan left the work area very neat and made sure I was educated to know what to do if there should be any future problems. We would certainly use Rotor-Rooters services again.

  • Review 15 (2015-08-14 - Rating: 5)

    Woman taking initial phone call was wonderful and very helpful. She arranged a very quick service visit. Jesse, the plumber was efficient and also very customer orientated. He showed me exactly what needed to be done and completed the work quickly. Very good job.

  • Review 16 (2013-01-26 - Rating: 5)

    Within 2 hours of my phone call Jessie arrived at my door. He quickly located the problem of roots growing in my clean out pipe, dug it out and patched the pipe to prevent future growth. He was polite and professional. Very happy for the peace of mind he brought. He is a plumber from FT Myers Roto-Rooter. Highly recommend this company

  • Review 17 (2016-06-20 - Rating: 5)

    I cant say enough about the excellent service I received from Rotor Rooter, and, Mike in particular. I had a late night emergency on a Saturday night, which turned out to be a blockage in the main sewer line. The operator answered promptly, was very pleasant and assured me a technician would be in touch shortly. Sure enough, Mike called within 10 minutes and after explaining the problem, he told me hed be there within the 1/2 hour. Mike was prompt, courteous, professional, and obviously knew his job well. He quickly located the problem, showed me what the issue was, and gave me an estimate to do the work. He took care of the immediate issue right away so that we could use the facilities and then came beck the next morning, when he is typically not working, to complete the major work. He also asked if there were any other issues he could help with while he was there. And it turned out that I had just found a leak at our trash disposal, so he immediately I fixed that, to. I was so impressed with his professionalism and his work that I told him I will be requesting him in the future for any plumbing work that I need. Thanks so much for your prompt and excellent service!

  • Review 18 (2016-03-23 - Rating: 5)

    One phone call to Roto-Rooter (Yellow Pages)on Monday morning and I was put on a first available status. I really thought that it would take most of the day for someone to show up; you can imagine my delight when within the hour the young lady called back and said that the technician was on the way!Jesse came within 15 minutes of this call, friendly, professional and knew just what to do. He quoted me a price, climbed upon the roof and cleaned out the lines in less than an hour. I had my kitchen and laundry back in business and happily paid the bill. Thank you, Jesse and thank you Roto-Rooter!

  • Review 19 (2018-03-19 - Rating: 5)

    I would recommend Roto-Rooter to anyone who needs plumbing work! Joe was amazing and I would request him if I ever need any plumbing work in the future.! He was professional, so polite and honest. He came out yesterday and cleared out a clogged pipe that caused both my toilets to back up. And made some suggestions so this would not happen again. Thank you Joe!

  • Review 20 (2013-04-16 - Rating: 5)

    I called Roto-Rooter Monday morning. I spoke with a real human being, Chris, I think, who promptly set up an appointment at my house for that very afternoon. Per my request, she called in the afternoon to give me a half hour heads up to give me a chance to get home. The technician was a fellow named Pat, who was experienced, personable and efficient. He took the time to answer all my questions and make $ saving suggestions. Super service!

  • Review 21 (2016-01-26 - Rating: 5)

    We had problems with both our toilets and called Roto-Rooter because we had used them before with excellent results. They responded promptly and fixed the problems quickly and professionally. Our technician, Dylan, was courteous and knowledgeable. We would recommend Roto-Rooter to anyone needing fast and efficient plumbing service.

  • Review 22 (2016-07-06 - Rating: 5)

    Jesse was AMAZING!! On the night before a planned family 4th of July party of about 30 people at our house guess what . . . you guessed it a block in the sewer pipe and backup into the house. At 11:30 pm called for a service call and Jesse arrived just shortly after midnight as though it was 12 pm rather than 12 am! He was friendly and extremely professional. Within an hour he had our problem resolved and was on his way. He took the time to show us and explain what the problem was. I will definitely use Roto Rooter in the future if the need arises.

  • Review 23 (2012-12-14 - Rating: 4)

    Called them after having what appeared to be a big leak and called Roto-Rooter and their employee came out and found a small drip hat has been there for at least 2 years. Very professional and polite. Fixed the problem and double checked the pipes and charged me for just a service call. Very pleased with the response time and the employee named Jesse. Very honest.

  • Review 24 (2012-08-19 - Rating: 5)

    I called Roto-Rooter of Ft. Myers because we needed a plumber for a sewage back-up in your house. The technician, Jesse, was great. Fast, professional and got the job done in no time. He even did some extra work to make sure that our drains were clear and that the water would drain quickly. I would highly recommend Roto-Rooter in the future.

  • Review 25 (2012-10-17 - Rating: 5)

    I needed a plumber to come out to a condo in Cape Coral and had a very limited time frame. A roto-rooter technician was dispatched that same day & was able to fix the problem with my washer very quickly. What a relief! It was an easy fix and the technician was very upfront about the time frame and cost involved.

  • Review 26 (2016-11-27 - Rating: 5)

    On Thanksgiving eve 2016 around 9:30 pm i noticed that our water heater went in a closet in a added on bedroom to our home. water was everywhere and after the initial panic of what to do i called a few pluming 24hr emergency experts that popped up first on my Google search none of the three first listed bothered with a call back! I then saw RotoRooter and called them they immediately called back and said they were sending someone and they will be there in a half hour. What a blessing this was! a half hour later Bryan the plumbing tech they sent went beyond and out of his way to make sure we had water for the next couple days since we could not get a heater till Friday because of this happening the night before Thanksgiving. Friday Bryan meet me at Lowes to help me load my heater and came to my home to install it!! The kindness of this guy blew my mind and RotoRooter should be very proud to have an outstanding employee like Bryan. I just want to say once again Thank you Bryan and RotoRooter for you excellent service! you are diffidently first on my list.

  • Review 27 (2013-08-28 - Rating: 5)

    Roto-Rooter came out FAST! and called to let me know they were on the way so I didnt have to wait around. When their very professional and friendly plumber got here, he listened to my concerns, gave me all of my options and then did the job with no fuss and cleaned up afterwards! And then helped me out with some other plumbing issues as a favor as well as advice to avoid trouble in the future. 100% recommended.

  • Review 28 (2015-07-22 - Rating: 5)

    Iwas very happy with my 2nd experience with rotorooter. Jesse came to repair a broken kitchen faucet. He was prompt,courteous, and knowledgeable. I was given a free estimate along with my options with no pressure whatsoever.He came back the very next morning and replaced the faucet.I will definitely use rotorooter again when the need arises.

  • Review 29 (2019-01-20 - Rating: 5)

    David K from Roto Rooter did an incredible job. We were leaving town and he came within a couple hours of calling his company. He stayed until all the work was done -8:15 pm on a Saturday. He did an amazing job with the camera and jetting. Couldn’t be happier with Roto Rooter and David specifically.

  • Review 30 (2017-01-26 - Rating: 5)

    When I say that this was the best money I ever spent - it was worth every penny. Twice before I have had my issue addressed and it never really was. Tony knew he could resolve my issue and did not quit trying until he did. He could have opted for going a different route and digging up my living room and kitchen floors and tiles or removing my kitchen cabinets, but because of his level of knowledge and persistence - and having all the right tools, we did not need to. 50 year old houses come with gotchas - be we got this one taken care of with roto-rooter.

  • Review 31 (2020-11-04 - Rating: 5)

    My drainage got clogged, i requested service and in about 30 minutes specialist was at my property. Connor quickly found what was a problem (full septic), he suggested to pump it and showed me via camera proof and explained what needs to be done. And this inspection was at no cost. I glad i called Roto-Rooter.

  • Review 32 (2015-07-29 - Rating: 5)

    After attempting to fix my dripping faucet on my own, I ended up with a bit of flooding, a leaking sink, and no idea where my water main was to shut it down. I was able to get the leak stabilized so I asked them to send somebody in the morning. Jesse (#68) showed up at about 9:30 and quickly got everything back under control. He was personable, quick, and very informative on what to do moving forward. So thankful that they were able to come out so quickly and get everything corrected. Hopefully I wont need to, but I will absolutely use them again if need be!

  • Review 33 (2017-06-19 - Rating: 5)

    Chris from Roto-Rooter came to my house on Sunday and attempted to clear a kitchen drain clog. He did his best but was unable to clear the clog even after using his drain machine for almost one hour. *5 later the clog was still there. He came back Monday and proceeded to use a camera and high pressure hose to clear all the drain lines in my 60 year old house. He showed me step by step what he was doing and at the end of the job all drains were clean and running freely. He replaced the outside clean-out with a much better solution than what previously existed. I could not be happier with his expert work ethic. I highly recommend Roto-Rooter in Cape Coral.

  • Review 34 (2018-01-06 - Rating: 5)

    Dylan came out on New Years day and arrived fairly soon after my call. Not only did he solve the problem, but he found the cause of the clog, which had previously been overlooked. This issue would have repeatedly occurred, had he not found the problem. He was polite, knowledgeable, and efficient, and there was no extra charge for the holiday. We were still able to go to the beach, as previously planned. Thanks, Roto-Rooter, for saving the day!

  • Review 35 (2014-03-05 - Rating: 5)

    Having to call a plumber is usually a painful experience, BUT, from the first phone call to Roto-Rooter in Cape Coral, to the final explanation of the procedures, all went beautifully. The office found someone who was available and dispatched him right away. Jesse, the technician, solved our problem, explained how to avoid such a problem in the future, and even mopped the kitchen floor! I would not hesitate to call Roto-Rooter the next time we have a problem.

  • Review 36 (2013-11-14 - Rating: 5)

    I was able to call and get a late night appoint due to work hours which was very convenient. I was coming from Ft. Myers to home which is in Cape Coral and found plumber Pat #122 had arrived at my home first. He wasted not time at all and was able to find a resolution to the problem right away. Pat was very knowledgeable and friendly during the entire process. I would definitely recommend this company and the well trained staff to everyone I know.

  • Review 37 (2017-06-27 - Rating: 5)

    Steve, invoice #100885, installed a kitchen faucet. There is little doubt that he is a mechanic as well as, a plumber. We had waited two weeks for Pfister to replace warranted faulty parts, which they never sent! If one wants to experience indoor camping, just cutoff your kitchen water supply for two weeks! Desperate, we purchased a DELTA faucet replacement. The included Delta base-plate was incorrect for the model and would not fit. Two exasperated and impatient customers, said, *%##&*! Please, make it work. He was understanding, patient, explained his intentions........... AND MADE IT WORK! Thanks, Steve.

  • Review 38 (2012-10-10 - Rating: 5)

    After showering I turned the knob to shut off the water. GUSH! I ran like a chicken with its head cut off to stop the pressurized water shoting out off where the shower knob had been. My first and only choice was Roto-Rooter. Within the hour a very nice man showed up and took on my problem like it was his own. The people at Roto Rooter are consistantly going above and beyond with geniune concern and helpfulness. Pat, the second plumber at my home solved our problem at a very fair price. He educated me as to use of the new equiptment he had installed and honestly he had to do quite a bit of research to track it down...I live in a manufactured home so this could have been quite expensive. Thank you for all your help! Elizabeth Schleimer

  • Review 39 (2013-04-24 - Rating: 5)

    This morning I called Roto Rooter regarding 2 bathtubs that were backed up and not draining. I had tried all kinds of chemicals and tools. Nothing seemed to work. They arrived less than 2 hours later, snaked it all clear, and gave me a 6 month guarantee. Easy, Fast, and Guaranteed. Who could ask for more?

  • Review 40 (2018-03-16 - Rating: 5)

    I was so happy with the work that Jesse did re piping my yard. He worked all day without a break, and got rid of my leak. Yeah! He deserves a raise for the job he did... and I would recommend Roto Rooter to anyone!

  • Review 41 (2012-10-05 - Rating: 5)

    Roto-Rooter, Cape Coral, arrived within two hours of my call. We had a back up in our system somewhere. The plumber found the problem within half hour using their camera equipment. They repaired the broken root ridden pipe. We were all fixed and ready to go by midafternoon. Thank you Roto-Router.

  • Review 42 (2018-03-14 - Rating: 5)

    Jesse was extremely professional and explained everything that he did. Found a problem with our toilet and its attachment and fixed that as well. We highly recommend him and his company.

  • Review 43 (2019-01-01 - Rating: 5)

    We have Family in town over the Holidays and had a clogged main Drain. My wife called and we were impressed that a fully equipped truck showed up within an hour fixed the main drain. The technician provided us several tips on preventing future problem.

  • Review 44 (2018-01-01 - Rating: 5)

    Talk about service! I called Roto-Rooter on a Sunday, the morning of New Years Eve and a service man was here right after noon! Got our problems resolved right away! Will sure keep their business card handy!

  • Review 45 (2013-03-20 - Rating: 5)

    I had a water main leak on a SUNDAY and didnt have the proper tools to shut off the main water line. I was in a panic but Jesse/Roto Rooter called me back very soon after leaving my info with the answering service and showed up quickly and saved the day!

  • Review 46 (2018-03-23 - Rating: 4)

    Jessie was professional and informative arrived as scheduled. Would like to have had a more timely contacts to let me know my after hours call had been received and to let me know a call was being set up the next day.

  • Review 47 (2017-08-05 - Rating: 5)

    This company is the best plumbing company in Cape Coral. I have used them several times. The technicians are truly experts in the field. They have always given me professional service. There is nothing this company cannot fix. I am amazed!!!!

  • Review 48 (2017-06-19 - Rating: 5)

    Had a nagging problem with lanai drains. Todd from RR had to do some real digging to find the problem source and persevered to get it properly fixed in spite of bad weather while he was here. Also did a follow up and fixed some other minor problems inside the house Great service. PJ

  • Review 49 (2015-09-10 - Rating: 5)

    Jesse was awesome! Quick and great service, price was reasonable for the leak under my sink. Id definitely recommend roto rooter

  • Review 50 (2012-12-28 - Rating: 5)

    Late in the afternoon of Christmas Eve and before a big party our plumbing backed up totally. Jesse was here within a couple of hours with a smile on his face and took care of the problem swiftly. Couldnt be happier.

  • Review 51 (2017-02-10 - Rating: 5)

    Jesse was...professional and a gentleman. He has great training, and great communication skills. He was very punctual, and he left his work area clean and spotless. I would rcommend that you ask for Jesse.

  • Review 52 (2018-06-10 - Rating: 5)

    We woke up and our sink and toilet were clogged, I called and manny was out here with in an hour. Extreamly knowledgeable, answered every single question we had. Fixed the problem and was a very reasonable price even on a Sunday. Highly recommend Manny.Ashley Aiello.

  • Review 53 (2016-01-08 - Rating: 5)

    Quick and reliable response to my need. Technician Dylan was well informed, capable and polite. Very pleased with service. as you will be if using Rotorooter.

  • Review 54 (2012-10-24 - Rating: 5)

    I called after 10:00pm Saturday and left message with answering service but told them it was not an emergency; however, I received call back from Dan within half an hour! He made the service call the next day. He was extremely friendly and knowledgeable and did excellent work. Problem solved!

  • Review 55 (2018-05-05 - Rating: 5)

    Jesse did a great and thorough job of cleaning our plumbing lines of construction debris. Most was done from outside, very quick and clean.

  • Review 56 (2018-09-23 - Rating: 5)

    Had a Major Clog on Sunday 9/23/2018 Called Had A Tech Named Rick Come Out within the Hour and Problem was Resolved ..... Very Professional Work Done On Rick’sPart......Keep Up The Great Service Rotor-Rooter.....Once Again Kudos To Rick, You Are A Life Saver....Re: Michael Marcinkiewicz.....

  • Review 57 (2016-11-18 - Rating: 4)

    Although not an emergency, they arrived quickly and performed professionally. I was pleased with the service and specifically with Dylan. He was knowledgeable, polite and professional.

  • Review 58 (2017-07-17 - Rating: 5)

    Jesse and the rest of the team did a great job. The big job was done within the next business day which was great. I was left worry free and have no doubt

  • Review 59 (2017-07-27 - Rating: 5)

    Incredibly pleased! Great customer service everything was fully explained and all questions where answered. Jesse was my technician. Very professional and kept my house clean! Thank you again!!

  • Review 60 (2023-11-15 - Rating: 5)

    Daniel do so awesome job good time and nice to work complete from my requestHe is the best TechicanHigh recommend this guy to everyoneThank you Daniel 👍

  • Review 61 (2022-04-13 - Rating: 5)

    I had to excellent men who would not give up. They worked hard and managed to clear a 68yr old shower pee trap. I was totally impressed with their work ethic. Thank you

  • Review 62 (2018-12-26 - Rating: 5)

    We called on Christmas Eve they came out in an hour and had our house fixed fast .The tech was very nice, explained everything and didnt leave a mess!! Thank you again.

  • Review 63 (2016-11-11 - Rating: 5)

    Tech Dylan (#138) was excellent. He carefully and systematically analyzed and solved the problem. Furthermore, he was friendly and answered my questions in an understandable manner.

  • Review 64 (2022-08-13 - Rating: 5)

    Thank you for your prompt and professional services on a Saturday. Grant went out of his way to fix the problem in one day. I would recommend highly.

  • Review 65 (2016-12-23 - Rating: 5)

    They were very prompt and dependable... We had a late night emergency and they were there when they said they would be. And fixed the problem. Prices are very reasonable... Would recommend them to everyone... Thank you for your service!

  • Review 66 (2016-05-19 - Rating: 5)

    Dan (the Rooter Man) provided excellent service. Kitchen drain is in perfect working order.

  • Review 67 (2018-02-21 - Rating: 5)

    Excellent professional, saw a ring that had been flushed and retrieved it 47 away in clean out which he stopped off before sending camera scope via snake to look for it. Amazing!

  • Review 68 (2017-11-10 - Rating: 5)

    Steven came right out on a Sunday.He even taught me important things.I will always call Rotor Rooter and will always recommend them to everyone .Thank you for all your help and kindness!!

  • Review 69 (2018-03-27 - Rating: 5)

    The technician was professional, courteous and polite. We are pleased with the work he performed and will recommend them.

  • Review 70 (2017-08-02 - Rating: 5)

    Excellent and prompt service, reasonably priced. Had my pipes scoped with a camera to see what the problem is and found the issue and provided recommendations to alleviate the problem.

  • Review 71 (2022-03-25 - Rating: 5)

    They came out in the middle of the night - after 2am! Fixed our clog and they were kind and professional. Even though we live 45 min North - we would call them again - EVERY TIME!

  • Review 72 (2024-04-08 - Rating: 5)

    Conor was a lifesaver. Called at 530 and he was at house by 730. Conor was very courteous and knowledgeable. 100% would recommend and use again.

  • Review 73 (2017-07-15 - Rating: 5)

    The staff was very knowledgeable and thorough. Problem was solved and they even offer a military discount which was much appreciated. Will Highly recommend !!

  • Review 74 (2016-11-15 - Rating: 5)

    We were pleased with the knowledge, service and professionalism of our technician Bryan as well as the other employees we talked to on the phone.

  • Review 75 (2015-06-23 - Rating: 5)

    Solved our problem . Very Professional and dedicated. Let us know they are there when we need help. Recommend then if ever you need their expertise.

  • Review 76 (2018-04-16 - Rating: 5)

    Excellent results from a qualified technician. cleaned up well and explained the process and results clearly. will definitely refer.

  • Review 77 (2023-11-17 - Rating: 5)

    Dan was very professional and honest.Thank you for your prompt professional service.

  • Review 78 (2017-11-01 - Rating: 4)

    Great gob. Fast Responses. $330 to unclogged a waste line in 20 minutes.

  • Review 79 (2013-01-02 - Rating: 5)

    Jesse came out at 11 PM on New Years Eve night, and fixed my problem fast!

  • Review 80 (2016-11-30 - Rating: 4)

    Prompt, professional and polite service....exactly what was required in an emergency situation. Happy to recommend this company,

  • Review 81 (2017-06-13 - Rating: 5)

    They responded quickly, were friendly and completed the work in a timely manner.

  • Review 82 (2014-05-21 - Rating: 5)

    Great service! I highly recommend them. They responded to our service call quickly and within the hour! Our technician was very friendly and thorough. He found and fixed the problem right away! They know what they are doing and provide awesome customer service. We loved that they responded to our Fort Myers location. Great job guys!

  • Review 83 (2015-06-01 - Rating: 5)

    Jose came out and gave me a fair and honest assessment t of my situation. A few days later Jose and Jimmy returned and provided excellent service. They knew what they were doing and were professional, courteous, and provided outstanding customer service. They actually fixed an separate plumbing issue that I was having along with why I called them in the first place. I highly recommend the Fort Myers Roto-Rooter Team!! Well Done!

  • Review 84 (2018-02-20 - Rating: 5)

    It had been almost 2 years since Rotor Rooter had cleaned out our lines and I called just to be sure our lines were clear. Good think I called because we had lots of roots growing. Jesse Martin did an excellent job clearing all the roots.

  • Review 85 (2016-11-05 - Rating: 5)

    On 11/4/16 we had a late night problem with our pipes and called Roto-Rooter. The dispatcher was extremely pleasant and assured us when we could expect to hear from our service technician. We promptly received a call from Bryan (Invoice #97193). Bryan arrived when he said he would. He was very qualified, pleasant, and explained everything he did to my husband. In addition, he went out of his way to give us tips for basic maintenance on plumbing around the house. He even mentioned I love my job. This is all very refreshing to see and hear in this day and age . All this after working from 7:00am that morning and spending well over 3 hours with us and leaving at midnight. This world needs more people like Bryan in the service industry. Call Roto-Rooter!

  • Review 86 (2018-05-08 - Rating: 5)

    Jessie did an outstanding job! He was also fast and knowledgeable. Will use them every time for plumbing needs.

  • Review 87 (2015-11-15 - Rating: 5)

    Even though I called Roto-Rooter after 5 pm, Michael was at my house by 7 pm and had my drain all clear and clean shortly there after. And the price was very fair. Excellent.

  • Review 88 (2020-02-21 - Rating: 5)

    Took care of my clog promptly. Scheduled service online went smooth.

  • Review 89 (2017-02-22 - Rating: 5)

    Highly prompt, expeditious and professional service though Chris had to be summoned during honeymoon to get the Roto Rooter rolling. Thanks Jesse for a great and very clean job.

  • Review 90 (2018-01-17 - Rating: 5)

    Jesse did a great job explaining everything to us.

  • Review 91 (2017-02-06 - Rating: 5)

    Aron #148 Showed up within 2 hours of my request for service was very professional and solved the problem within an hour. He also made recommendations as to how to avoid the problem in the future. Great job!

  • Review 92 (2012-11-06 - Rating: 4)

    Overall the service was very good with Roto Rooter. The only problem was no one returned my initial call. But after my second call a plumber technician was sent right out to my home in Ft Myers. He found the problem and fixed it on the spot. He was very personable and helpful.

  • Review 93 (2017-12-22 - Rating: 5)

    Fast appointment, they gave me heads up when they were on there way and were very friendly. Estimated issue on the spot and fixed issue at a resonable price and timeframe. Would definitly recommend and use service if ever needed again.

  • Review 94 (2014-10-30 - Rating: 5)

    Ive always thought of Roto-Rooter right up there with dentists and root canals, but this was a whole different experience! Downspout off our roof was completely clogged with dirt & roots and we had no idea where the French drain pipe actually ended. Jesse from RR came immediately, snaked in, found the pipe going UNDER the driveway to the property-line hedge! Who knew? So he cleaned it out, installed a neat and nearly invisible lawn box to protect the drain in the future and cleaned everything up very nicely.Drainage has plagued us since we bought this house in Bonita Springs, FL two years ago. Great job, problem solved!

  • Review 95 (2017-01-12 - Rating: 5)

    Excellent service, They know their business, very friendly and efficient

  • Review 96 (2016-01-06 - Rating: 5)

    Awesome service very pleasant disposition 10 + stars if I could couldnt ask more from such an amazing company : technicians name Dylan : technicians number 138 awesome guy

  • Review 97 (2017-03-04 - Rating: 5)

    My parents called upon the assistance from Roto-Rooter due to a clogged mail line which they have been combating for several months with DIY home tactics, but couldnt sufficiently remedy. Long story short, their technician #138 (Dylan) came out, correctly diagnosed and treated the problem to get my parents up and running again. My parents are older folks in age, however their tech treated them honestly, professionally and fairly which is hard to come by nowadays. Thanks a million for your services.Posted for Virginia and Jack Guffey

  • Review 98 (2015-08-10 - Rating: 5)

    Service was great. The technician arrived promptly and completed the work in a timely manner and to our satisfaction.

  • Review 99 (2018-02-20 - Rating: 5)

    I called them with my problem at 2:30 pm on 2/19/2018 and Dillon showed up a few hours later. Knew without even looking at the job what my problem was and took the time to explain what was happening and showed us with their camera where the problem was. This was the best $399 I ever spent. The commercial Roto-Rooter.....thats the name and all your problems go away.....ROTOROOTER Thank you!!!!! you saved the day.

  • Review 100 (2013-03-11 - Rating: 5)

    I had Roto-Rooter come out for a frequently-clogging toilet, thinking it was due to roots in the line. They sent out the plumber Pat to come out to the house in the Ft Myres area and they were here pretty quickly and got to work right away. Pat was extremely thorough and really helped work through the problem. The issue ended up being a shoddy-repair job of the Clean Out pipe. He used a lot of their technology to help make sure his work was getting the job done, including the video-camera inspection and sonar guided locator. He had all of his equipment quickly available at hand, and was very friendly throughout the process. I really liked that they do not charge any additional price or rate to come out on a Sunday too!

  • Review 101 (2013-04-12 - Rating: 5)

    I am writing regarding service I received from Roto-Rooter Plumbing & Drain Service at my location in Whiskey Creek in Ft. Myers.Last evening (4/11/2013) totally unexpectedly sewage began backing up into a shower located in my villa. Immediately I tried to clear the problem by plunging the toilet all to know avail. Immediately I called Roto-Rooter for assistance. The dispatcher Two gentlemen, Chris and Matt (technician Number 116 arrived shortly and began work. The area I live in is over 30 years old and cleanouts are no longer visible as grass had taken over the pipes into the ground. First the tried the stack on the roof, then, they removed a toilet and again tried to clear the problem this way. Finally, they returned outside to try to find a cleanout. Somehow, they located a cleanout an quickly cleared the pipe. However, they were not finished. Next, they inserted a camera into the pipe and pin pointed not 1 but 2 existing problems in the sewer connection to the house. Additionally, they located a second cleanout and assisted in marking the location of that as well as a major problem with the connection. They spent time showing me the situation so that I could take further remedial action.Still not complete, they returned to replace the toilet as well as cleaning up the mess that had been left from the backup.To say I was impressed would be an understatement. The quality rating of Excellent simply does not define the service that I received from them last night. I have become a true believer and can only say they are the best. Polite, professional, and capable. This is one of those diamond in the rough organization. Bravo to Matt and Chris and the Roto-Rooter Plumbing and Drain service In Cape Coral. Thank you so much.

  • Review 102 (2016-12-07 - Rating: 5)

    The service is excellent the tech was very good and neat

  • Review 103 (2018-02-15 - Rating: 5)

    Prompt ... efficient .. professionalJesse is great !

  • Review 104 (2017-09-22 - Rating: 5)

    Best service ever, clean efficient employees who know what they are doing

  • Review 105 (2018-02-23 - Rating: 5)

    Excellent, honest & timely service. Solved the problem too!

  • Review 106 (2018-02-14 - Rating: 5)

    JESSE WAS GREAT ..PROMPT .. PROFESSIONAL .. INFORMATIVE ....GREAT REP FOR ROTO ROOTER !

  • Review 107 (2013-03-28 - Rating: 5)

    They did a great job fixing my plumming problem

  • Review 108 (2017-03-10 - Rating: 5)

    Prompt and professional service.

  • Review 109 (2021-05-10 - Rating: 4)

    Good price

  • Review 110 (2021-01-03 - Rating: 5)

    Peppermint shake 😀