RR Plumbing Roto-Rooter
Located in Brooklyn, New York
Address: 8208 17th Ave Ste 1, Brooklyn, NY 11214, United States
Phone: +1 718-452-3181
Rating: 4.9
Services
- On-site services
- Language assistance
- Appointment required
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-04 - Rating: 5)
Eddy and Jon were incredible. They were professional, kind, and stayed to complete the job which took over 7 hours - refusing to leave until everything was perfect. In New York itās so hard to find a company that cares about how they leave your home and these guys cleaned up everything, sprayed my floors and walls to prevent mold and closed up the wall for me so I didnāt have to worry about rodents. They left me in much better condition than they found me. Truly incredible service will be using them again. -
Review 2 (2024-11-08 - Rating: 5)
My job was tough but thankfully Rob is a true pro - a late-night call, ancient European hardware, cracked tiles, over-caulked faucets, and rare parts - all taken care of promptly, professionally, and courteously. Really appreciated the great service from Roto Rooter and Rob in particular. -
Review 3 (2024-12-25 - Rating: 5)
Jonathan was very friendly and knowledgeable and helpful throughout this process! Highly recommend. He was able to explain everything and even spoke and understood when my father asked him questions about our issues in Spanish! -
Review 4 (2025-01-08 - Rating: 5)
Hi Sal just came in and resolve my sewer issue. Explain to me very detailed. He did an amazing service. I truly recommend Roto-Rooter and special Sal. -
Review 5 (2024-12-08 - Rating: 5)
Service was prompt and very professional. We had an emergency and Roto-rooter was extremely helpful. They did a great job resolving our plumbing issue. They have a lot of high end equipment, including cameras that can look deep inside your pipes to see where the clog is. Highly recommended service. -
Review 6 (2024-11-21 - Rating: 5)
Working with RR plumbing was an absolute 5 star experience! I called them in panic, they came in within hours. The technician Danny was extremely knowledgeable and professional. He was able to fix the problem that previous two plumbers were not able to fix! Overall excellent service! I will definitely use them again. -
Review 7 (2024-12-23 - Rating: 5)
Frank 766 from Roto Rooter came to assist us with a frozen pipe. He had years of expertise that helped resolve the issue. He was professional with his process and even gave feedback on maintenance on other issues he found. We are grateful for the professionalism that he showed through his work -
Review 8 (2024-07-03 - Rating: 5)
I needed a Plummer to come out to replace a flushometer in my toilet. I called Rotor Rooter and they sent a very nice and knowledgeable technician/plumber out to fix it . His name is Andreas and he completed the job magnificently. In no time at all my toilet was back working properly. I am very pleased with his work. Thank you Rotor Rooter for your help.Linda B. š -
Review 9 (2024-12-16 - Rating: 5)
This was a painless experience. Robert 1056 was very professional attentive, and knowledgeable. He fixed our plumbing problem and helped us solve another. All on a Sunday night. We were very grateful that someone could help us out at such late notice. Thank you šš½ -
Review 10 (2024-09-07 - Rating: 5)
The team at Roto-Rooter are excellent. Very professional, thorough and fast.We had the plumber Sal that found another issue, detected the cause of the problem and fixed it for us. He is a true professional!His supervisor Joe gave us great advice. Richard who was in charge of remediation was very thorough. They worked tirelessly and were a pleasure to work with.I highly recommend Sal, Joe and Richard. -
Review 11 (2024-09-29 - Rating: 5)
Amazing work resolving our sink problem. Stepped us through every part of his repair and let us know exactly what he was doing. I really appreciated how quickly he got everything resolved and extremely satisfied with the result. Highly recommend -
Review 12 (2024-12-16 - Rating: 5)
Danny from RR Plumbing is an exceptionally skilled and professional technician who consistently goes above and beyond to resolve customer issues. He solved my plumbing-related issues fast and successfully, worked neat and clean, and was mindful to wear boot as well as wheel covers on his equipment in protection of my wood floorsā¦I only wish we had more such individuals (plumbers) like him back in Floridaā¦. -
Review 13 (2024-12-30 - Rating: 5)
Jhon was great! He fixed the problem with our drains quickly. He was prompt and courteous. Would highly recommend. -
Review 14 (2024-10-06 - Rating: 5)
I canāt speak highly enough of Jonathan and his work. What we thought would be a simple job turned into a six hour epic saga (through no-fault of his), and he didnāt leave my house until well after midnight. Not only did he do impeccable work, he had such a wonderful disposition and he was so helpful and kind. Thank you!!š -
Review 15 (2024-12-03 - Rating: 5)
Sal was really helpful! He explained everything to us in a way that was easy to understand. He was on time and quick to resolve our problem. Thank you so much! -
Review 16 (2024-12-28 - Rating: 5)
I had a great experience with Shiva . He was very professional and polite. Thank you so much for helping me in a time of need. -
Review 17 (2024-10-23 - Rating: 5)
My experience I had with Danny was amazing. Danny is very professional & knowledgeable about how the repairs are performed . Danny came to resolve my problem with the bathroom & kitchen in my apartment . The work was completed properly and effective. He is very welcoming and very friendly. Service experience 10/10. -
Review 18 (2024-08-18 - Rating: 5)
Sal arrived on time and got right to work. Quickly cleared the clog in my main line and used camera to show me inside my main line from the back of my house all the way out into the street. He made some recommendations for going forward. Ran water in all sinks, showers and toilets to make sure that the line was flowing properly before he started to pack up. Cleaned up before he left. Very happy with the work done by Sal. -
Review 19 (2024-11-28 - Rating: 5)
Frank was a pleasure to work with and did a great job in clearing our pipes and fixing the problem. He gave excellent advice and provided careful and outstanding service. Highly recommend! -
Review 20 (2024-12-31 - Rating: 5)
Had a terrible clog in the kitchen, Jackai the plumber Roto Rooter sent was quick and efficient. Would use again and I highly recommend this company for their professionalism and service. -
Review 21 (2024-10-16 - Rating: 5)
Excellent service. Daniel was particularly knowledgeable, efficient, on time, and extremely nice. Will definitely ask for his help again and highly recommend the services. Had a full drain pipe replaced under the kitchen sink. -
Review 22 (2024-12-06 - Rating: 5)
Ok so you know that feeling when itās Friday afternoon and you canāt do laundry because the drain pipe for your washer has a clog in it? I do. I couldnāt get any plumber Iāve used before so I figured Iād call Roto-rooter ā¦I called them. They took the details and said they could have someone there that afternoon and Iād get a call about 30 minutes before theyād arrive. Wouldnāt you know - I got a call literally ten minutes later saying they could be there in 30 minutes which they were.They confirmed it was a clogged drain pipe, snaked it out, tested it, it was still clogged so they snaked it some more and this time when they tested it the drain worked great!Were they cheap? No. But they were quick, efficient, respectful, put everything back as it was, and most importantly did the job right! -
Review 23 (2024-09-25 - Rating: 5)
I called at noon and they sent a tech out within 40 mins. Salvatore was very knowledgeable. A bit more expensive than the other plumbing company. But Iām happy with the service. -
Review 24 (2024-08-30 - Rating: 5)
Andres was a miracle! He came in a timely manner and worked diligently on my ground floor bathroom. The line was clogged with wipes from a previous tenant and he managed to get them all out. So thankful for his hard work, professionalism, and humor. Highly recommend! -
Review 25 (2024-12-12 - Rating: 5)
Robert did a great job on my leak. Highly recommend! -
Review 26 (2024-12-25 - Rating: 5)
Rotor Rutter responded to me very promptly.Mr. Saldana was very knowledgeable and well-trained and informed me of our dilemma. Mr. Jonathan Saldana executed the job in excellent time frame. -
Review 27 (2024-08-01 - Rating: 5)
Andres was fantastic! He arrived within 1 hour we called Roto-Rooter to take care of our issue. He was very professional, which is important to us as he had to go through our patients and did a thorough job. Since this is a doctorās office it was imperative that everything goes smoothly and he did a great job. Thank you Andres! -
Review 28 (2024-08-14 - Rating: 5)
I called to get a plumber to fix an issue we had. Andres came and was very knowledgeable on the issue we had with our shower drain. He had the tools on hand, and completed the job within 30 min. He was very professional and was willing to work with our budget. Will recommend Roto Rooter to others. -
Review 29 (2024-07-30 - Rating: 5)
My sump pump was not working. I called Roto-Rooter in the morning and within the hour Frank came over. He was able to quickly figure out what the problem was and resolve the issue. Frank was very professional knowledgeable and friendly. He explained everything in a way that I was able to understand. I definitely recommend this company and will definitely be using them in the future. -
Review 30 (2024-08-01 - Rating: 5)
Daniel Bate went above and beyond to do a fantastic job fixing the plumbing issue with my Toto toilet including fixing another issue that surfaced that was not expected. Great communicator and also was super organized and left everything spotless. I would highly recommend A+++ and 5 stars. -
Review 31 (2024-08-20 - Rating: 5)
Andres was terrific. He switched out my faucet and hose and showed me how to take apart the aerator on the faucet and clean it once a month to keep water pressure stable. Polite and professional. Great experience! -
Review 32 (2024-12-26 - Rating: 5)
Robert was professional and very helpful. Came in assessed the issue and got right to work with no mess. -
Review 33 (2024-08-08 - Rating: 5)
Had a pleasant experience with Sal who came in a timely fashion and explained every step of the way. This job was for an elderly homebound woman and He made sure to give the best options possible for a better sink and fixed the issue 1-2-3. I highly recommend working with Sal in your time of plumbing needs! -
Review 34 (2024-10-16 - Rating: 5)
Great professional service! Everything explained fully with a guarantee on the work. Got an appointment right when I needed it, and was cleaned up nicely. Highly recommend. -
Review 35 (2024-11-07 - Rating: 5)
I called Roto-Rooter for the first time when we had a building waste line and plumbing emergency. They came within 30 minutes and stayed past end of day to complete the job. Salvatore did an expert job on what was a seriously challenge problem. He had every piece of extra pipe needed in his truck. He will be our go-to guy for all future maintenance needs. Highly recommended. -
Review 36 (2024-12-13 - Rating: 5)
Very good experience. Salvatore was fantastic and very professional in the handling of my sewer backup. Will definitely recommend this service to others. -
Review 37 (2024-07-22 - Rating: 5)
Rob was so awesome! He was well-versed in his craft, an excellent and clear communicator, and just all around funny and wonderful person to have working on your home. 10 out of 10 would recommend! -
Review 38 (2024-07-18 - Rating: 5)
Super friendly and knowledgeable. I was so upset because Roto-Rooter gave me such am insane price. He was fair and I didnt feel like I was getting robbed. He was honest and forthcoming. I appreciate this so much ! Will call again when I have an issue in the future and highly recommend!Thank you again, your customer,Monica. -
Review 39 (2024-12-21 - Rating: 5)
Sal was amazing and incredibly helpful. Got my issue solved in no time and did a great job -
Review 40 (2024-07-15 - Rating: 5)
It was the emergency that we really needed their help. Danny did the excellent job that he fixed so perfectly also he is such an Amazing person with a beautiful Soul!!Thank you so much for your understanding and helping us!! -
Review 41 (2024-09-17 - Rating: 5)
Jhon 3587 was very proficient and knowledgeable and showed that he was experienced with plumbing and clogs. He cleared my kitchen sink clog quickly and efficiently while explaining the issues and causes. He provided methods and solutions to maintain good pipes and was very friendly. He was ver detailed oriented and also very tidy. Thank you Jhon for a very calming and reassuring experience. -
Review 42 (2024-07-23 - Rating: 5)
The plumber Andreas was extremely courteous and informative. I was very pleased with his work and customer service. I would rate him 5 stars and would definitely recommend him to my friends and family. -
Review 43 (2024-12-25 - Rating: 5)
Jonathan was kind, helpful and took his time to explain things that we didnāt understand. Very informative. Highly recommend! -
Review 44 (2025-01-04 - Rating: 5)
Exceptional service! Luca arrived promptly, assessed the situation quickly, and completed the repair with efficiency and professionalism. The issue was fixed to perfection, and they took the time to explain what had caused the problem. The price was fair, and the entire process was smooth from start to finish. Highly recommend for any plumbing needs! -
Review 45 (2024-08-17 - Rating: 5)
Robert and Rayan were very profesional and knowledgeable. They were thorough and very careful while working. They took care of the problem and pricing was affordable. I would definitely recommend Roto-rooter to take care of your plumbing and drainage issues!!!! -
Review 46 (2024-08-28 - Rating: 5)
Delightful gentleman!!! Very polite and attentive to my needs! Showed up in less than 20 minutes after my call and walked me through the process , price and timeline! Great job Jonathan Saldana!!! -
Review 47 (2024-11-07 - Rating: 5)
Robert was fantastic! He had all the parts ready and made all the repairs quickly. Leaking pipes can be a headache but made the process seamless. Robert was a joy to work with. -
Review 48 (2024-10-30 - Rating: 5)
Iāve worked with many plumbers over the years, both personal and business. Danny from Roto Router was the best, communicative and capable and helpful throughout. Highly recommended. -
Review 49 (2024-09-18 - Rating: 5)
Had an issue with a clog pipe and Roto Rooter addressed it within 45 mins. They sent Andres who was professional, explained the issue and fixed it. Andres also recommended yearly checks for my external pipes and 6 months cleaning for the internal pipes. I would totally recommend them for anything plumbing. I will be following up with Andrea to schedule future work. Thank you Roto Rooter -
Review 50 (2024-09-02 - Rating: 5)
Great service! Dan was a pleasure and so professional and friendly. He was able to resolve the issue and explain what needed to happen going forward to correct it. Thanks Dan!! -
Review 51 (2024-07-27 - Rating: 5)
John tech#3587 was prompt, professional and got the job done very quickly and efficiently. Extremely happy with the service provided. Wouldnt hesitate to call again. -
Review 52 (2024-09-05 - Rating: 5)
Frank was prompt, very knowledgeable and did the job straightaway. He made recommendations about options we could do in the future and left us an enzyme cleaner to use monthly. -
Review 53 (2024-08-02 - Rating: 5)
My bathtub leaked into my kitchen. Within 2 hours the bathtub drain was repaired and the water mitigation process was started. The workers were kind and courteous. They explained, in detail everything they had to do. -
Review 54 (2024-09-05 - Rating: 5)
Andres was extremely professional and courteous , explained the issue to my wife and I and fixed the problem quickly. A well done job, highly recommended -
Review 55 (2024-10-13 - Rating: 5)
Had a great experience today on Sunday by Jhonatan. He provided excellent service and got the sink working again. Would highly recommend. -
Review 56 (2024-12-22 - Rating: 5)
Jhon was great! Very nice. Replaced the wax seal on our toilet very quickly. -
Review 57 (2024-08-14 - Rating: 5)
We were in need of a plumber for an emergency situation and they came the same day They were very professional and friendly, answered any and all questions we had and explained everything and why it had to be done. They were very good!! -
Review 58 (2024-07-03 - Rating: 5)
I had a clogged pipe that another plumber was trying to unclog for 2 hours before suggesting to cut into the wall and access the clog that way. I decided to try Roto-Rooter instead. Rob and Keston were able to fix the issue quickly and they cleaned up afterward! -
Review 59 (2024-12-11 - Rating: 5)
Danny was very efficient, knowledgeable and friendly in resolving our plumbing issue. Highly recommendable service! -
Review 60 (2024-09-28 - Rating: 5)
They came on time to finish on time. Its sewer line cleaning, nothing to cheer about. The tech,Sal was cheerful for an annual gloomy visit. Cant ask for more -
Review 61 (2024-06-29 - Rating: 5)
Sal did an excellent and thorough job removing debris and tree roots from my drain. He was honest and explained all the steps of his procedure as well as the benefits of a long term care plan. Sal is an expert and true professional. -
Review 62 (2024-10-30 - Rating: 5)
Danny, the RotoRooter technician was helpful, professional and outlined very clearly both the cause of the plumbing problem and the solution. -
Review 63 (2024-06-08 - Rating: 5)
Daniel came to our place to clear all of our basement drains. When Daniel arrived he carefully looked at all of our drains and made a recommendation. I was initially suspicious that he was pushing the more expensive option, but after verifying with another source it was clear that Daniel was making an honest and correct recommendation. He was not trying to push us into anything. Not only was he knowledgeable but he genuinely wanted to provide a solution that would not require him to come back or cause future problems, on top of that he gave us a very fair and competitive price.Daniel spent 3.5 hours diligently working on snaking all our drains, including going in multiple times to make sure they were clear. When he completed the work , he provided very valuable information about our property and made sure we understood the entire situation. I cannot recommend Daniel highly enough, he is the absolute best. -
Review 64 (2024-12-20 - Rating: 5)
Sal was great! Professional, informative and super helpful in explaining the problem and fixing it! -
Review 65 (2024-10-07 - Rating: 5)
Frank was helpful and very accommodating. Appreciate him coming through to our home and helping us with our plumbing issues -
Review 66 (2024-07-22 - Rating: 5)
Thank you to Robert - he came in at 12 noon and ended in a couple of hours despite an added job after the initial diagnosis. Thanks again great service! -
Review 67 (2024-06-10 - Rating: 5)
Oh my what a day. One second life is sunny and bright, the next my sewer pipe is bursting. Danny from Roto-Rooter arrived less than 30 minutes later, and Wow! we are sleeping easy tonight. He replaced the burst pipe within a few hours, identified a couple other minor issues, and connected us to the clean up remediation team who also arrived within an hour. I was skeptical at first but am now just grateful and amazed. I was in a complete panic; the guys really handled it all so well. They were calm, professional, friendly, sympathetic, and super reassuring that all would be resolved. Thank you Danny and Yelnar. -
Review 68 (2024-06-26 - Rating: 5)
Iām completely satisfied with the service I received. My technician Luca was the epitome of a professional. He was courteous, patient and most of all knowledgeable. Overall positive experience. -
Review 69 (2024-06-29 - Rating: 5)
Salvatore was very professional and gave a thorough evaluation. Heās a very skilled plumber and would recommend him highly! Thanks Roto-Rooter! Outstanding service!! -
Review 70 (2024-09-26 - Rating: 5)
Sal was excellent! Came immediately and identified and fixed the problem within an hour. 100% will use again -
Review 71 (2024-06-13 - Rating: 5)
Simply put, stressful and frustrating issue all fixed by Daniel so easily and so fast. One of the best workers iāve dealt with not only is he good at his job but heās also very communicative and competent in his profession. -
Review 72 (2024-09-04 - Rating: 5)
Andres was v professional and gave preventive tips as well as doing a a fine job of resolving current issues -
Review 73 (2024-08-10 - Rating: 5)
Saturday morning got a plumber in under an hour to our house. Sal was really efficient and kind and helpful! Would call in a pinch again. -
Review 74 (2024-09-25 - Rating: 5)
Great service again from Frank at Roto-Rooter! Different room, different problem, but Frank got the job done. Very much appreciated! -
Review 75 (2024-10-18 - Rating: 5)
Got the job done, and did so communicating throughout the process, explaining what needed to happen, why, and how. Incredibly reliable, clear, and again: got the job DONE. THANK YOU Frank!!! -
Review 76 (2024-10-17 - Rating: 5)
Sal is a very knowledgeable, efficient and friendly technician. My problem is solved. Thank you Sal and Roto-Rooter! -
Review 77 (2024-12-04 - Rating: 4)
A little expensive but technician was very helpful and professional in explaining the problem and what the options were to resolve the issue. -
Review 78 (2024-07-10 - Rating: 5)
Andres arrived quickly and did a great job snaking my main sewer line. He was very personable as well. -
Review 79 (2024-12-17 - Rating: 5)
The technicians were able to find the problem and fix it. Exceptional service. Thank you. -
Review 80 (2024-09-10 - Rating: 5)
Jona #3587 was great! Was very fast, efficient and would be calling back if any more problems :) -
Review 81 (2024-12-14 - Rating: 5)
Jonathan John 3547Was fantastic he fixed my kitchen sink the drain was backed up for weeks he fixed the problem. -
Review 82 (2024-12-06 - Rating: 5)
Rotorooter is the best, and our technician, Sal, was pleasant, hard-working and very thorough ! -
Review 83 (2024-09-20 - Rating: 5)
Sal was helpful, fast, efficient and the team had great communication from start to finish! -
Review 84 (2024-08-18 - Rating: 5)
John delivered the parts and gave a great explanation on how to fix the issue and how I can fix it again if it becomes an issue later! -
Review 85 (2024-08-09 - Rating: 5)
Danny was excellent! Friendly and thorough. Explained everything and toilet is now fixed! -
Review 86 (2024-07-24 - Rating: 5)
Service is impeccable! Fast clean and very professional. Our tech Andres went above and beyond! -
Review 87 (2024-08-30 - Rating: 5)
The job got harder as Sal went thru the problem but he didnt stop until he figured out what needed to be fixed and how to get it done. -
Review 88 (2024-09-03 - Rating: 5)
Great service. Luca Cracolici was super professional and quick to identify and solve the issue -
Review 89 (2024-08-17 - Rating: 5)
Jhonatan did a tremendous job on our clogged shower drain. He was timely, polite, and professional. -
Review 90 (2024-08-13 - Rating: 5)
Sal showed up within 40 min of the call. Nice guy - fast and thorough job. -
Review 91 (2024-08-29 - Rating: 5)
Staff was professional and prompt. Most importantly the drain is unclogged. But also, the staff was personable and friendly. -
Review 92 (2024-08-24 - Rating: 5)
Andres did a great job. Evaluated the issue and help diagnose a solution. -
Review 93 (2024-08-19 - Rating: 5)
Came when they said. Fixed the blocked toilet. Price was high but I think competitive. I did receive a discount -
Review 94 (2024-09-16 - Rating: 5)
Jhon 3587 was professional, persistent, and very informative. Great overall experience -
Review 95 (2024-10-24 - Rating: 5)
Prompt, quick and honest serviceā¦ a job well done. Thanks. -
Review 96 (2024-08-15 - Rating: 5)
Thank you Rob for your quick response, professionalism and efficiency today with fixing our drain problem. It is much appreciated! -
Review 97 (2023-01-25 - Rating: 5)
The plumber was great. And worked hard to figure out and fix the problem. I would use him again. -
Review 98 (2024-09-29 - Rating: 4)
On time explained process.Staff was polite made sure I was aware of work being done -
Review 99 (2024-08-08 - Rating: 5)
Very quick and explained what the issue was -- our technician Andres was great -
Review 100 (2023-05-11 - Rating: 5)
Christian was fantastic. He arrived on time, was professional throughout, was unusually careful in making sure that the area in which he worked with protected and the cabinetry safe .. and he promptly resolved the clogged drain with standing water issue I called about. I could not be happier with the service I received. Congratulations on a great employee in Christian. -
Review 101 (2024-10-04 - Rating: 5)
He did an amazing job. I will use them going forward. -
Review 102 (2024-11-18 - Rating: 5)
Fair price, fast, professional. Canāt ask for anything better! -
Review 103 (2024-08-09 - Rating: 5)
Great service, Andres did it quick and answers questions you have. -
Review 104 (2024-12-17 - Rating: 5)
My service technician, Jonathan Saldana,was excellent. He arrived promptly, answered all of my questions and finished the work promptly and with expertise. This was last Saturday, 12/14. -
Review 105 (2024-12-18 - Rating: 5)
Keaton was amazing. Great communication. -
Review 106 (2024-07-10 - Rating: 5)
Very professional employee. He explained everything in detail and dud a great job. -
Review 107 (2023-05-23 - Rating: 5)
Called about two hours ago because we had water backing up from some clogged outdoor drains into the basement! Within an hour, Miguel was at my place and had everything running perfectly. He talked me through everything he was doing and he was quick and efficient. Even left me with some drain cleaning solution to prevent it from happening again. Highly recommend! -
Review 108 (2023-04-30 - Rating: 5)
Miguel and Shawn were fast, accurate, and very professional. I appreciated their honesty and promptness, and most of all they cleaned up after their work snaking the kitchen line. A++ -
Review 109 (2023-09-23 - Rating: 5)
Good AfternoonToday was the first time my family used Roto-Rooter. If there was one word to describe the service we received today it would be Outstanding. Sal, Kendon and Sean were on time and took the time to explain every procedure in order to resolve the issue with water backing up in the cellar. It was amazing to watch them use the tools of the trade with ease. They truly enjoy their work even though the process is tedious and demanding. We would not hesitate to use the service again.Matt Williams -
Review 110 (2023-07-01 - Rating: 4)
The technician (Shawn) was knowledgeable and did a fantastic job. The only reason I canāt give five stars is the pricing. The cost for wax ring replacement was two and a half times what my neighbors paid with different companies (we had building wide installation issues). I went ahead because of timing and peace of mind with a well respected company, but Iām not sure I would do so again in the future. -
Review 111 (2023-07-12 - Rating: 5)
The gentleman who came to my home were professional, kind and explained and problem in detail. I was extremely impressed and happy with the results of the job!! I recommend this company to anyone who has any plumbing issues etc. -
Review 112 (2024-06-15 - Rating: 5)
Daniel was excellent he diagnosed and repaired the problem I was having in my bathroom with professionalism and expertise thank you so much again would recommend Daniel to everybody! -
Review 113 (2024-06-21 - Rating: 5)
Daniel was amazing helped me out with fixing my plumbing issues and I heavily recommend him for everyone -
Review 114 (2023-01-13 - Rating: 5)
Christian was very professional in removing and replacing a 20 year old pipe which burst due to corrosion. He walked me through the issue and explained how to keep the pipes from having the same issue in the future. Very thorough, knowledgeable, and cleaned up after job was completed. Would highly recommend his services. -
Review 115 (2023-05-13 - Rating: 5)
Our representative (Sal) was professional and explained everything prior to doing any work. During the service repair he again reviewed each step and why. Extremely grateful for their service. -
Review 116 (2023-09-22 - Rating: 5)
Sal and Kendon were extremely professional. I truly appreciated that Sal explained to 3 different people in my family on what he thought the problem was with the drain and how it could be remedied. It was obvious that he is proficient and experienced. He waited patiently while the family discussed what we wanted to do. I really appreciated that. His supervisor, Joe, even called me to explain the financial aspect of the job. Still, it was still my decision on how they would proceed. I must say there was no upselling or gender bias in this regard. A visual inspection was done with a specialized camera that showed what the problem was. Thank you, Sal & Kendon, for making my decision that much easier.A written estimate for work needing to be accomplished was provided. An itemized estimate was emailed to me for my agreement, initial, and signature thru Docusign.Sal and Kendon promptly arrived and began the long arduous job quickly. Both of them executed their expertise with precision. They did a great job and explained everything that was being done to clear the sewer line clog. I believe this was the first time in 60years that this was necessary and they completed a fantastic job. I appreciate Sal & Kendonās professionalism and due diligence in this grand undertaking! -
Review 117 (2024-08-10 - Rating: 5)
Fast efficient service and very friendly. John 3585 was great! -
Review 118 (2023-05-31 - Rating: 5)
Lance and Miguel worked on my toilet and were five star service. Quick, informative and polite. Kept me aware through every step and knew what they were doing. -
Review 119 (2023-06-19 - Rating: 5)
Technician Miguel was very polite and found the root of the problem very quickly. The job done was clean and successful.! Thank you Miguel your service was very much appreciated. -
Review 120 (2023-05-03 - Rating: 5)
Sal at Roto-Rooter was a God-send as well as all of the staff that we spoke to. From the moment that we scheduled our appointment to the completion of our extensive plumbing repairs at our church we were treated with courtesy and professionalism. The plumbing technician, Sal, was an expert and he performed exceptional service. -
Review 121 (2023-05-09 - Rating: 5)
Sal is your man! He came in time of need was very patient, professional and clean with his work. Very thorough and explained everything that was being done beforehand during and after. Definitely recommend him for all your plumbing sewage needs. -
Review 122 (2023-01-14 - Rating: 5)
Chris was absolutely amazing and professional in every step of the process. It was not an easy job to do but he was knowledgeable and patient in doing the job. He did not rush nor was he rude during the process. Thank you Chris. Also, shout out to the coordinator today. She was great. Thank you Roto! -
Review 123 (2023-06-01 - Rating: 5)
Man Sal was great he came an was so professional I felt like we were family he approached with so much patience and respect I definitely look forward to his follow up visit heās definitely a champ in this business -
Review 124 (2023-03-12 - Rating: 5)
Christian was the best technician. We had an overflowing toilet with filthy sewer water everywhere. He came out on a Saturday evening and fixed the problem. He was also conscientious about cleanliness and not spreading any contaminated water. -
Review 125 (2023-04-29 - Rating: 5)
Sal did a fantastic job. He explained everything to me. I will recommend him for a promotion. Thank you, Sal. I really do appreciate you.Hazel Armstrong. -
Review 126 (2023-02-01 - Rating: 5)
Michael, my technician was awesome. Extremely professional and knowledgeable. Took the time to explain what he was doing and why. He patiently answered all my questions. Highly highly recommend. -
Review 127 (2023-02-05 - Rating: 5)
Richie was very knowledgeable in his area of work. Professional and patient. Home repair can be expensive, worrisome and overwhelming. He was supportive and offered valuable advice as far as future maintenance and upkeep. Richie also cleaned up after himself and was on time for the appointment. Much appreciated -
Review 128 (2024-07-10 - Rating: 5)
He was a pleasure to work with will definitely be using again if needed -
Review 129 (2023-04-20 - Rating: 5)
Sal #2168 was great. Found a problem for us and handled two jobs at two different buildings in time for me to still catch my train! Great service. Setting up an account with them -
Review 130 (2024-12-21 - Rating: 5)
Sal is just incredible, so helpful and kind. Couldnāt recommend more! -
Review 131 (2023-01-03 - Rating: 5)
Cliff was very knowledgeable, helpful and diagnosed the problem by search all areas of the plumbing system. He took his time to be safe, but yet was sufficient with time. Thanks for making my plumbing system work again. -
Review 132 (2023-02-12 - Rating: 5)
This is our second time using this company and they are always great. On time, let you know how much things will cost up front, go above and beyond. Our plumbers were on time, told me what they would be doing and offered an alternative in case what they were doing did not fix the problem. Will definitely use this company again. -
Review 133 (2024-12-07 - Rating: 5)
LucaSal 2168 was amazing through and professional I will call roto rooter just for him alone -
Review 134 (2023-03-16 - Rating: 5)
Christian was very straightforward with his estimates and very knowledgeable. I had three other plumbers prior that werenāt able to fix the issuesā¦ definitely will use again -
Review 135 (2024-10-13 - Rating: 5)
Robert was very respectful and professional. He was very efficient and thorough in resolving our plumbing crisis. I would recommend him to others who would need these services. -
Review 136 (2023-01-12 - Rating: 5)
Had a great experience with this company. I called as I was experiencing a strong odor in my bathroom. They came the same day and checked all of the drains and pipes- gave me the piece of mind that everything looked good and there were no visible problems. They did not charge me for the visit as there were no issues found- this was a pleasant surprise as most companies charge just to show up. Definitely recommend them and I will use them again the future. -
Review 137 (2024-08-14 - Rating: 5)
Your guy was so knowledgeable and honestHe waisted no time -
Review 138 (2023-02-13 - Rating: 5)
I appreciated techician, Christian was knowledgeable and trustworthy. It was short notice on a weekend and Iām so happy to have received reliable service. It is my second time using them and would highly recommend, Roto Rooter. I will continue to use their services in the future. -
Review 139 (2023-04-14 - Rating: 5)
Our technician Sal2168 was outstanding! Got our home back on track and was so professional and made sure we got the best value possible. Highly recommend! -
Review 140 (2023-05-07 - Rating: 5)
Manuel did a great job fixing my sink and tub. Both were clogged. He worked on the sink for over an hour. It was severely clogged. Iām very satisfied with the job performed. -
Review 141 (2023-05-21 - Rating: 5)
We had a clogged toilet on the first floor that we plunged and thought we unclogged it. The next day, our basement toilet backed up and over flooded. Turns out the clog moved further down and obstructed the sewage drain going to the city street.We called Roto-rooter and they showed up within 30 minutes. The technician was very pleasant, worked quickly and thoroughly. He gave us great suggestions on how to prevent this from happening again and also gave us 1 month worth of liquid drain treatment. The service was excellent! -
Review 142 (2023-03-17 - Rating: 5)
This is the 3rd time we have used Roto Rooter and the service we received continues to be great! Christian was very responsive and knowledgeable and fixed the issue immediately. We will be continue to use RR for all future plumbing needs! -
Review 143 (2024-11-12 - Rating: 5)
Frank did a great job opening up my lines.previously a plumber recommended opening my ceiling to clear them. -
Review 144 (2024-08-12 - Rating: 5)
Very pleasant call. Service was provided within a short time. Got a call prior to arrival so I knew when Robert would arrive. Robert was pleasant and efficient. I would be happy to have Robert perform plumbing services at my house again. -
Review 145 (2023-06-03 - Rating: 5)
Miguel and Lance were fantastic. They were available to come to my home immediatelyand fix my food disposal. I am so pleased with their service. -
Review 146 (2023-05-16 - Rating: 5)
Sal 2168 was amazing clean professional if we had 10 stars I would give it to him he was on time went to the root of the problem and solved it he needs a raise thank you I would definitely used roto rooter again because of sal thank you so much -
Review 147 (2023-01-11 - Rating: 5)
Kitchen sink P-trap disintegrated and needed replacement from drain basket to main drain line.Called Roto Rooter and Sal was here promptly and did a TERRIFIC job!Not only was he professionally competent, but took the time to thoroughly explain what was needed.He also helpfully pointed out potential future issues, which will need to be budgeted & addressed separately.In summary, a great experience in addressing this problem.Thanks, Sal. -
Review 148 (2023-04-09 - Rating: 5)
Miguel was fast, helpfully diagnosed an additional problem that he proactively addressed, and communicated clearly throughout the process. Great experience. -
Review 149 (2023-05-07 - Rating: 5)
My building had a water line blockage that was pushing water up from the basement into our kitchen sink and flooding the kitchen. Christian arrived quickly, diagnosed the issue, and worked tirelessly to break down the blockage from the pipes from our apartment. After a few hours our kitchen sink was draining faster than it ever has in the 3 years weāve lived here and there hasnāt been any new back up. Christian saved the day! -
Review 150 (2023-06-15 - Rating: 5)
Miguel was extremely professional and knowledgeable. Will definitely request his services again if needed. Thank you. -
Review 151 (2024-07-04 - Rating: 5)
Got the job done very quick. Andreas was very knowledgeable -
Review 152 (2024-09-05 - Rating: 5)
Andres did a terrific job explaining the problem and fixing it -
Review 153 (2024-08-20 - Rating: 5)
Sooooo happy with the work they did! Rob was kind and gracious, he explained everything clearly and made a hard situation much easier. Highly recommend!! -
Review 154 (2024-08-24 - Rating: 5)
Andres was my technician and was great. Figured out the issue and fixed it within 15 minutes. Would recommend to anyone. -
Review 155 (2024-11-16 - Rating: 5)
Luca Sal was very good and knowledgeable. I would ask for him again. -
Review 156 (2024-07-28 - Rating: 5)
He was amazingly helpful over multiple days -
Review 157 (2023-04-22 - Rating: 5)
George was extremely helpful, fast and reliable! He fixed the problem with patience. Thank you George for the great service -
Review 158 (2023-06-22 - Rating: 5)
Really great, fast, helpful service.George was professional and proficient.I will absolutely give them a call if when I need another plumbing need. -
Review 159 (2023-03-07 - Rating: 5)
Miguel cleared a very stopped up drain in the bathroom and replaced some parts for a toilet in another bathroom. He worked efficiently and was very professional. I highly recommend Miguel! -
Review 160 (2024-08-27 - Rating: 5)
Fantastic service will most definitely use again -
Review 161 (2023-01-05 - Rating: 5)
Great team. Professional and friendly. George was very thorough on the repair and explained the process so I was comfortable moving forward. -
Review 162 (2024-09-09 - Rating: 5)
Excellent and informed service! considering the situation, it was a delight to have Frank come out and help us. thanks Frank! -
Review 163 (2023-01-04 - Rating: 4)
Called at 1pm they came by 2pm.Water traps clogged. Traps cleared with snake. The nice repair man was here for about a little more than 2 hour. Problem solved. Afterward I thought could have been done for less cost . So my rating is 4.Happy itās fixed.Thanks Ellen -
Review 164 (2023-01-02 - Rating: 5)
Worker was exceptional in his knowledge about plumbing. He did an excellent job. I wouldrecommend him to any one. -
Review 165 (2024-10-18 - Rating: 5)
Frank was professional and knew what he was doing. -
Review 166 (2022-03-03 - Rating: 5)
My landlord called rotor rooter after unsuccessfully trying to unclog my kitchen sink. Alan showed up and saved the day! He was very professional, and talked us through the whole process. He took his time, and stayed to make sure the clog was clear while we ran water on all 3 floors. Alan even cleaned up after he was done. Would definitely recommend this company. Would like to personally say that Alan is a great asset to the company! -
Review 167 (2024-08-01 - Rating: 5)
Andres was amazing highly recommend and knowledgeable. -
Review 168 (2023-05-02 - Rating: 5)
Prompt service after a rainstorm caused a leak in our waste disposal line. Worked quickly and solved the problem for a reasonable price. Would definitely use again! -
Review 169 (2024-07-14 - Rating: 5)
John 3587 was friendly and expertly identified the problem I was having. In and out within the hour. -
Review 170 (2021-01-08 - Rating: 5)
So happy with the service! They were able to get someone out to us the same day I called, everyone I spoke to was kind and responsive. Ioan was professional, thorough, and friendly. He followed all COVID protocols and was very safe. He took the time to explain everything and make sure any questions I had were answered. I will absolutely be calling back with all my future plumbing needs. -
Review 171 (2024-07-18 - Rating: 5)
My house flooded last night when the sewer backed up into my shower drains. Roto Rooter sent out Frank this morning and he was able to see that there were tree roots growing in the line leading to the city sewage. Frank was incredibly helpful and friendly. As a woman, I am always afraid of being overcharged, but the pricing I was given was super fair for the amount of time and work that Frank put into clearing the line. I can tell Frank is a honest person with a lot of plumbing experience. He even gave me some helpful tips on how to clean and maintain my pipes in the future. I am very grateful for Roto Rooter and Frankās quick response! I definitely recommend this company to all my friends and family. -
Review 172 (2024-08-06 - Rating: 5)
Frank was on time and respectful. He educated me about the plumbing in my house and worked hard to clear the blockage in the drains . I would recommend him highly -
Review 173 (2022-10-23 - Rating: 5)
Both of the plumbers who came to fix our issue today were beyond professional, kind, and calming. Plumbing issues are sure to cause tons of stress and both of these men were exemplary in their work fixing our problem and in helping to reassure us. One of the plumbers, Nick, stayed to double check with us that the issue was cleared once all the sinks were running and was incredibly thorough and informative in answering all our questions. I would absolutely not hesitate to give them a call again in the future! -
Review 174 (2022-03-22 - Rating: 5)
Canāt say enough good things about Walter. He was on time , super professional and answered all questions we had. And of course did an amazing job cleaning out the blocked pipe. 10 out of 10 experience overall and will absolutely call again. -
Review 175 (2023-05-04 - Rating: 5)
The guys came quickly and helped me figure out the problem. When they needed additional equipment they were able to expedite it and figure out the problem. -
Review 176 (2023-05-15 - Rating: 5)
Shauntose work was swift and clean.His attitude is nice and friendly.Thanks for your service. -
Review 177 (2024-10-28 - Rating: 5)
Jonathan was very helpful and informative! -
Review 178 (2023-01-15 - Rating: 5)
We had a pretty bad water line leak. Sal of RR Plumbing Roto-Rooter responded promptly and professionally and resolved the problem with minimum disruption. -
Review 179 (2023-04-02 - Rating: 5)
Great work from Miguel. Very professional, explained everything did a great job on our sewer pipes. All fixed now -
Review 180 (2020-12-22 - Rating: 4)
Everything is working better, the technician was very polite and told me what needed to be done in case of a next time, also stated what other things could be helpful in this situation. It was a bit pricey but glad someone was able to come at my home before the holidays. -
Review 181 (2023-06-04 - Rating: 5)
Prompt, efficient service - as advertised. Shawn was courteous in his interaction, and was very good at this job. -
Review 182 (2024-09-29 - Rating: 5)
The worker was very professional and informative and completed the job quickly -
Review 183 (2024-08-12 - Rating: 5)
Rob was extremely clear, communicative, and helpful -
Review 184 (2023-04-09 - Rating: 5)
The plumber Sal provided outstanding service- he was professional, did a great assessment of the problem and completed the work successfully.EGBrooklyn NY -
Review 185 (2024-08-29 - Rating: 5)
Andres was very professional and courteous. Explained exactly what needed to be done to fix the problem -
Review 186 (2021-01-10 - Rating: 5)
The worker Davian was professional, provided options as well as educated the consumer on every step he was taking. He performed a great job and would recommend this company to other consumers in need of their services. -
Review 187 (2022-01-18 - Rating: 4)
Simple job, performed quickly. Price felt high - ($485 to saw the freeze-cracked cap off a broken, outdoor, 1/2in copper pipe and fit with a new cap). But given the quick response time and the job-well-done, it was worth it. -
Review 188 (2024-09-08 - Rating: 5)
Jonathan and Yousef were super helpful -
Review 189 (2023-07-06 - Rating: 5)
George was amazing! Fast informative and kind thank you so much!! 5 star review!!!! -
Review 190 (2023-01-21 - Rating: 5)
Salvatore did a great job. We had an issue that went beyond just snaking the pipes and he MacGyver the situation. -
Review 191 (2022-02-07 - Rating: 5)
These guys were great. On time. Professional, and knowledgeable. Took the extra step to make sure services were provided correctly. And took the time to explain everything they were doing. I would highly recommend. -
Review 192 (2024-09-28 - Rating: 5)
Fast response time and great service with a real professional -
Review 193 (2024-08-15 - Rating: 5)
Andres is very knowledgeable. Thank you!