Petri Plumbing, Heating Cooling & Drain Cleaning

Photo of Petri Plumbing, Heating Cooling & Drain Cleaning

Located in Brooklyn, New York

Address: 355 Butler St, Brooklyn, NY 11217, United States

Phone: +1 929-209-4685

Rating: 4.7

Services

  • Online estimates
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Bathroom remodeler
  • Drainage service
  • Furnace repair service
  • Heating contractor
  • Hot water system supplier
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-12 - Rating: 5)

    Great experience with Petri and our technician Steven. He was able to diagnose a complex issue with our HVAC and come up with a solution. I was very impressed by his extensive knowledge and technical skill. All the techs from Petri have been extremely professional and patient in explaining the work that needed to be done. Top notch customer service. Highly recommend them.

  • Review 2 (2024-10-13 - Rating: 5)

    Great experience with Petri. We made an appointment for a couple of days out but they promptly let us know of a cancellation and were able to send Luke over to help the same day we called. Luke was super helpful and professional, explained the issue, and fixed it in no time.

  • Review 3 (2024-08-31 - Rating: 5)

    Faizon Boyd took care of both giving us an estimate for replacing our water heater as well as doing the job the next day. He was prompt, really friendly, and happy to talk through the reasoning for everything! He did a wonderful job and were thrilled to have a brand new water heater. Would absolutely recommend!

  • Review 4 (2024-10-16 - Rating: 5)

    Our experience with Petri Plumbing was top notch. On a scale of 1 to 10 we give Petri Plumbing a 12! Our technician Junior was very professional, explained every step of the process and gave impeccable service. We will recommend Petri to everyone we know. We are customers for life!

  • Review 5 (2024-12-13 - Rating: 5)

    All 3 repairs I have had done by Petri Plumbing so far have been excellent. Will and Berto came to replace a radiator valve this morning. Great team. Courteous, prompt, instructive. Will, the more experienced technician, was showing Berto the ropes, while he worked. And Berto was assisting. They cleaned up after the work was done and waited to make sure when the heat came back on that all was good and there were no leaks.

  • Review 6 (2024-11-12 - Rating: 5)

    Thank you so much to Caleb Brown from Petri Plumbing who came to the rescue when one of my kitchen pipes corroded and I had a terrible leak. He fixed it quickly and easily, explained everything to me along the way, and was a delight to work with and talk to as well. A wonderful experience and I highly recommend - ask for Caleb!

  • Review 7 (2025-01-05 - Rating: 5)

    Antonio is the best. He fixed the heat in our living room in less than an hour after other vendors (e.g. Heatspan) and tried and failed. He came within an hour or our call to Petri. Highly recommend.

  • Review 8 (2024-11-01 - Rating: 5)

    Petri plumbing is one of the companies you hope to find. They are a great value for the money, they have very professional staff, and they are clear with what service they are about to perform, if anything unexpected is discovered, and providing a quote before they do any work.

  • Review 9 (2024-08-12 - Rating: 5)

    End-to-end one of the most pleasant and painless experiences in plumbing Ive had. I called on a Sunday and they had a technician out the next morning (they had even offered to have someone coem same-day). Will assessed our issue quickly and walked me through the problem and its solution. He explained pricing and did everything in the same visit. Highly recommended! Thank you, Will!

  • Review 10 (2024-11-06 - Rating: 5)

    Fred helped us clean (2) of our split system units. He was friendly, knowledgeable and completely the job thoroughly. I would recommend working with him and Petri for HVAC needs. Thank you again!

  • Review 11 (2024-07-22 - Rating: 5)

    Alex was wonderful! He arrived on the early side of the time slot I was given, which is always appreciated. He gave me a fair and accurate quote for the work he needed to do and fixed our backed-up kitchen sink quickly. Great work!

  • Review 12 (2024-12-03 - Rating: 5)

    Faizon expertly and quickly installed our new faucet and did a quick plumbing inspection of the rest of the apartment and made great recommendations. Very professional and personable!

  • Review 13 (2024-06-28 - Rating: 5)

    We had an excellent experience with Petri Plumbing. My partner and I were dealing with a leak in our bathroom that had flooded our floor. Petri quickly dispatched plumbers after we called in a bit of a panic. Will and Quincy arrived quickly and were the picture of professionalism and kindness. They provided clear explanations, transparent pricing estimates, and were all around helpful and respectful. I can’t say enough how appreciative we are of their efforts to detail and explain their inspection so that we fully understood. Their high level of expertise was evident. When dealing with an emergency like this and you have to invite strangers into your home, it’s such a relief to work with such personable, competent, courteous plumbers. Thank you Will, Quincy, and Petri Plumbers!

  • Review 14 (2024-08-19 - Rating: 5)

    Petri sent Faizon to handle a few issues I was facing with my sink and toilet. First rate service! On time, clean, professional and courteous enough that he seemed to recognize my DIY had probably made matters worse but didn’t call it out. Faizon came back with a thoughtful solution to my issue. Five stars!

  • Review 15 (2024-10-24 - Rating: 5)

    Their service is great. I have used Petri for 30 yrs. Today Gary Arendt was wonderful and talked me through everything to make sure I understood. Very thorough and straightforward. I’m very confident with Petri, thank you!

  • Review 16 (2024-08-20 - Rating: 5)

    Alex is the Quintessential salesman you ever want to meet!!!I owned a business in Manhattan and Hired many people over decades. He’s a special person with a special personality that shows the minute you see and talk about your situation . Every thing is upfront and not BS!He’s extremely knowledgeable and doesn’t try to sell anything!!! He just explains everything clearly without pressure!You’re fortunate to have such a person like him who sadly “TODAY”!is a very uncommon occurrence .

  • Review 17 (2024-05-18 - Rating: 5)

    Our very old toilet wasn’t working properly so I contacted Petri Plumbing. They came over and recommended replacing it. We wanted a toilet that would integrate with the powder room design. Petri did a lot of research to find the perfect black toilet that would fit in the tight space. Then they installed it.Throughout the process everyone was professional, friendly and very helpful. They did a great job! We will definitely be using them for future plumbing projects.

  • Review 18 (2024-08-21 - Rating: 5)

    Luke S arrived on time for my plumbing and boiler inspection, worked quickly, explained everything, and scheduled my follow up appointment without any hassle. An excellent professional and a credit to his company.

  • Review 19 (2024-07-31 - Rating: 5)

    Alex was terrific! Friendly and professional. He explained the problem clearly and gave me a fair quote. He went out to get a part came back and fixed the problem quickly. My overall experience working with Alex and Petri was A+.

  • Review 20 (2024-12-16 - Rating: 5)

    Give both 10 out of 10 for customer service and quality assurance. Also, how would I apply for a unit replacement. The technicians have the specs of my old unit. I would like to apply for financing. Thank you in advance.

  • Review 21 (2024-07-02 - Rating: 5)

    We just had a wonderful experience with Petri. They were able to send someone over same day and they quickly assessed our situation and provided a solution. Will and Caleb were professional, thorough, friendly and respectful of our place. Would definitely recommend them and use them again!

  • Review 22 (2024-10-08 - Rating: 5)

    We had an emergency on a holiday weekend, and after calling 2 other plumbers, got a very quick reply from Petri, and an almost faster appearance at our front door. The technician who showed up was knowledgable, polite, respectful, and quick to both locate the problem and fix it. We will DEFINITELY hire Petri Plumbing again.Follow-up- we found a mystery leak in our basement and called Petri, fearing the worst. They came, quickly figured out the issue ;which was not bad at all), and fixed it rapidly and cleanly. The gent they sent was respectful of our home and was just a nice guy.I love their staff and the way they treat their customers 👍🏽

  • Review 23 (2024-08-06 - Rating: 5)

    I received prompt and excellent service from Petri Plumbing, I wss kept informed of my appointment details as to when I could expect my technician and the procedure that would be followed. My technician Alexsis was knowledgeable and polite and did an excellent job. I would use Petri Plumbing again if I need to.

  • Review 24 (2024-10-16 - Rating: 5)

    Alex was wonderfully kind and more importantly informative. He took his time to not only fix the problem but to also explain the issue. He was friendly and much more than efficient!

  • Review 25 (2024-07-30 - Rating: 5)

    Wish I could give 10 stars! Will and Caleb installed supports for our aging gas pipes and as with all Petri techs, they went above & beyond. In addition to gathering up their tools, they swept the basement and our sidewalk then disposed of any trash. We are grateful for Petri.

  • Review 26 (2024-07-16 - Rating: 5)

    Junior was informative, calm and knowledgeable. He did a VERY thorough diagnostics and repaired the boiler / electrical problem for a fraction of the previous plumber’s quote (who did his assessment with his eyes in less than 1 minute). Always worth it to go with a pro.

  • Review 27 (2024-10-23 - Rating: 5)

    Faizon and Will were so polite, clean and helpful. They were so thorough and took their time, didnt rush at all. Will definitely use Petri again!

  • Review 28 (2024-12-06 - Rating: 5)

    Steven and Emmanuel are the best! They came to fix a wiring issue with my Nest thermostat that I thought I would need to order another piece for but they found a spare wire that already existed in the hvac system that they could easily use that saved me $300! Quick and efficient and a pleasure to be around.Adding a great review for Faizon! He came first thing to check out a hot water heater problem and spent the entire day quickly sourcing a new one, removing the old one and replacing it. A huge lifesaver--thank you!

  • Review 29 (2024-12-26 - Rating: 5)

    Always have a positive professional experience with Petri. They don’t come cheap but expect to get the best top notched service around . My boiler engineer came and discovered a small air hole directly under the thermostat and did not have to replace it just plug it. So we are pleased and just monitoring the system from here. Honest and thorough. The best!

  • Review 30 (2024-07-19 - Rating: 5)

    Great service for my A/C HVAC unit today. Technician Greg C. took time to clearly explain the diagnostic process, the problem he found, options for how it should be addressed, and his own reasonable recommendation. I strongly recommend Petri Plumbing.

  • Review 31 (2024-10-19 - Rating: 5)

    Just met Caleb. Got my sink trap all fixed up and made the job simple and fast. He is a gentleman. Ask him about his art!

  • Review 32 (2024-07-03 - Rating: 5)

    Petri never fails to deliver. Prompt, professional, trustworthy and courteous. Today Junior fixed our boiler issue with awesome speed and helpful communication – he was awesome. Would not use any other HVAC service.

  • Review 33 (2024-12-31 - Rating: 5)

    Very helpful with the clog near washing machine and asked him and his staff to help me get rid of old stove which they did with no issuesThanks againDenis

  • Review 34 (2024-08-01 - Rating: 5)

    Great job yesterday. The plumber was friendly but professional. He explained everything to me beforehand. I will use them again and will recommend to others.

  • Review 35 (2024-06-10 - Rating: 5)

    Super professional service from Petri Plumbing. The two technicians I met, Mr. William Rivera and Mr. Luke Schmalix, were very punctual, efficient, friendly, and had great humor senses. I dig the little things that this company does to ensure customer satisfaction, such as the email/text mini-biographies about the technician that will be servicing your home, the office staff who are very professional in how they greet you when you call them, how honest and transparent they are with their work, and how the technicians respect your home space by putting on shoe covers, placing down tarp on work areas, and cleaning up thoroughly after the job is done. Thanks Petri!

  • Review 36 (2024-10-07 - Rating: 5)

    Steven B was a great technician, worked quickly to fix the problem and did a walk through at no extra charge. Will definitely use Petri again.

  • Review 37 (2024-10-07 - Rating: 5)

    The technician Alex was excellent. I will definitely use Petri Plubing for all my plumbing. This company is amazing thank you Alex.

  • Review 38 (2024-07-12 - Rating: 5)

    Extremely thorough and fair. The booking experience was easy and Gary and Tenzin were knowledgeable, kind and helpful in support with our HVAC needs. Will definitely be using their services in the future when we need them!

  • Review 39 (2024-12-03 - Rating: 5)

    Our plumber Will was very knowledgeable. He was prompt and explained everything. He fixed the problem quickly! 10/10

  • Review 40 (2025-01-02 - Rating: 5)

    Service technician Lundy was professional and helpful and solved the heating issue with our furnace.

  • Review 41 (2024-06-15 - Rating: 5)

    After many years of dealing with HVAC and plumbing contractors of varying but generally low levels of professionalism and quality, I was lucky to find Petri, who handled a tough job replacing my HVAC system like pros from day one. From speci’ng out and quoting the job, to helping me deal with the building’s review and approval process to responding immediately and properly to every communication, to installing the equipment, Petri performed spotlessly from day one.Strongly recommend.

  • Review 42 (2025-01-03 - Rating: 5)

    A pipe was backing up into our kitchen I called at 8am and they sent someone by 9. He was persistent, responsive to questions, and got the job done. I would use them again for a plumbing issue.

  • Review 43 (2024-09-14 - Rating: 5)

    We have been customers of Petri Plumbing and they never disappoint! We needed a new boiler for heating and Mike and his team were professional , clean and respectful. Great team; everyone on the project deserves 10 ⭐️s

  • Review 44 (2024-06-10 - Rating: 5)

    We had a serious plumbing problem from second floor to basement. Contacted Petri and technicians came right away. Luke the technician did a great repair job along with Manuel and Gary . The Project Manager Michael O’’Brien was responsive , professional and friendly. He found the problem immediately with the least amount of disruption . I truly appreciate their manner and they know their craft. Thank you so much will definitely have them on speed dial. Great team.

  • Review 45 (2024-09-10 - Rating: 5)

    We just had a wonderful experience with Fred. He was on-time, extremely friendly, thorough and knowledgeable. I highly recommend working with him/Petri. Thank you, Fred!

  • Review 46 (2024-06-10 - Rating: 5)

    Will and Rick were thorough, pleasant, and easy to work with! My family has previously worked with Will, but this was our first time working with Rick. They were able to explain plumbing issues and concepts in layman’s terms. They also gave us advice/pointers for future renovations. Highly recommend!

  • Review 47 (2024-06-10 - Rating: 5)

    It is very important to me to feel confident in the person who does work for me.The name Petri has been around for years and it is no wonder. I was provided excellent service by Luke today. He was on time, friendly, professional and thoroughly explained everything to me. All this makes me a very happy customer. I will continue to use Petri as long as they keep hiring people like Luke!

  • Review 48 (2024-06-10 - Rating: 5)

    Petri Plumbing is always super reliable and knowledgeable. We’ve gotten the pleasure of working with a number of their expert technicians over the years. This time was Steven, and he walked us through all the details we didn’t even know about our system, as well as what could be a problem in the future. Always solid. Highly recommend working with Petri.

  • Review 49 (2024-10-06 - Rating: 5)

    Excellent service! Fast, efficient, professional and very friendly! Thank you Junior and Petri Plumbing for fixing our water filter system on a Sunday!

  • Review 50 (2024-03-14 - Rating: 5)

    I have seen the Petri vans around the neighborhood, so expected them to be too corporate and not personable. However, the services were exceptional, from start to finish! The scheduling admin was informative and prompt. It was a nice, personal touch to send a photo and short bio of the technician, so you know who to expect. The technician, Michael Stankevich, was respectful in our home (shoe covers!), patient with all of my questions, and took time to review any other questions regarding other services. The job was neat and quick! Thank you Petri!

  • Review 51 (2024-06-10 - Rating: 5)

    We have hired Petri for several jobs over the years. We have always found them to be prompt, reliable, honest , and fair. Today was no different. My technician, Luke was very helpful. He fixed a simple problem on our toilet for free, and gave us several options for our shower, which was a bigger job. He was pleasant, knowledgeable, and I felt like he was genuinely trying to give us best priced option. I never feel like I am being squeezed for money, and the work is always professionally done . I highly recommend Petri.

  • Review 52 (2024-11-27 - Rating: 5)

    Faizon had a great “can do” attitude and was not afraid of thinking creatively to deliver a solution. He solved my leaking faucet.

  • Review 53 (2024-06-10 - Rating: 5)

    Second time having Petri out for annual maintenance on my boiler and radiant system. Steven was terrific (I’m sorry I’m forgetting the name of the second guy, who was also great)—knowledgeable, personable, totally professional. Honest pricing and they don’t try to upsell you. Happy to have them back for any plumbing or heating issue.

  • Review 54 (2024-06-10 - Rating: 5)

    Rick and Mike did a great job servicing our apartment’s boiler unit. Great response time by Petri plumbing, technicians available and came the same day I called in my problem. Mike probed and found a problem with the pump, which he had readily available to replace. A couple of hrs later, we had heat flowing back thro our radiators 👍🏽 In the meantime, Rick did a quick check of all other plumbing within our apartment ans made sure they were in ship shape. They were both kind, detailed, and thorough in their explanations. Many thanks, Petri plumbing.

  • Review 55 (2024-06-10 - Rating: 5)

    Greg and Emmanuel of Petri Plumbing came to handle our boiler inspection, and replaced the damaged diaphragm in the boilers expansion tank. They took care to show me all of the boiler components they tested and repaired. I also wasnt present when they removed the old expansion tank, so they shot a video of the damage so I could better understand what needed to be done. They were very professional, knowledgeable and just great to work with, and they have our highest recommendation.

  • Review 56 (2024-06-10 - Rating: 5)

    Will was wonderful. He came to clean my drain and then did a thorough check of the rest of my plumbing. I have great faith in Petri plumbing. They are knowledgeable, professional, and prompt

  • Review 57 (2024-07-01 - Rating: 5)

    Gary and Greg were my service experts; the team worked fast efficiently and did an excellent job. If you like to support ol American mom and pops businesses then Petri Plumbing is the place.

  • Review 58 (2024-09-17 - Rating: 5)

    Another great visit from Petri! Alex came by right on time, explained his process clearly and did the work thoroughly and quickly. Was friendly, polite, professional and respectful of the property. Highly recommend!

  • Review 59 (2024-09-24 - Rating: 5)

    Fred was very professional and friendly! He was knowledgeable about the heating unit and we appreciate his explanation of the process.

  • Review 60 (2024-06-10 - Rating: 5)

    Petri Plumbing came out to diagnose and repair what ended up being a leaking tub drain from the upstairs apartment. Will and Berto were professional, patient, and friendly. I was honestly impressed, and wouldnt hesitate to call them again.They covered their shoes when entering, and went to great lengths to protect the bathroom from becoming messy from their work. They clearly pointed out the problem, suggested a solution, and implemented it within the day.

  • Review 61 (2024-06-10 - Rating: 5)

    Alexsis from Petri Plumbing & Heating was a pleasure to work with. He walked me through the entire plumbing inspection process and explained what items needed attention. He completed the job swiftly and with great care.I also recently had my HVAC unit inspected by Luke and Steve. Again I was treated to timely, professional service, and they answered all my questions. Thank you!

  • Review 62 (2024-06-10 - Rating: 5)

    We had a great experience with Will from Petri Plumbing, who came on a Saturday to replace our shower plumbing, and stayed for several hours until the job was done right. He communicated clearly as to what was required and how much it would cost. He was personable, & friendly and he did an amazing job of cleaning up afterwards. Thank you, Will!

  • Review 63 (2024-06-10 - Rating: 5)

    I good not have been happier with petri. I called them and they came out within it seemed like minutes. Alexis was my plumber, he was polite, efficient and the nicest person. My bathroom tub was clogged and nothing I did worked. He assured me he could get the problem resolved and he did. For now own when I need plumbing work it will be Petri Plumbing and Heating Service I will call and recommend. Thanks Alexis 😊

  • Review 64 (2024-07-25 - Rating: 5)

    Loved that our tech didn’t pressure me at all to make a decision. He was knowledgable and took great care of our home. Plus, love that they use ServiceTitan. :)

  • Review 65 (2024-06-10 - Rating: 5)

    Great experience from the first call to the completion of the job. Finding a plumbing company that answers calls on the weekend was the first positive sign. They updated me by phone and text with arrival time.The technician, Luke, was amazing! Super polite and knowledgeable. He patiently explained the issue, the options and correlated pricing, and fixed my boiler, which wasn’t heating, on the spot. On a Sunday. When the outside temp was 7 degrees.

  • Review 66 (2024-06-10 - Rating: 5)

    Ron and Steve were great. Super friendly, fast, and professional. I’ve never lived in a unit with an HVAC system before and they were happy to give me a crash course on how to take care of system/what type of maintenance needs to be done. Would definitely recommend them and Petri to anyone looking for HVAC maintenance and repair.

  • Review 67 (2024-11-01 - Rating: 5)

    October 28, 2024. Following an earlier routine heating system maintenance review Luke S. found a rusted pipe joint indicating a significant potential problem. Today he arrived as scheduled, informed me of the expected time for job completion and started work right away. He explained the completed job. Sent photos and removed all debris. As usual I am very satisfied with Petri Plumbing. Communication with this business is a priority for them. Many thanks.On Monday 1/6/23 Alexis-plumber with Petri Plumbing performed routine maintenance on my heating system. He was on time. Polite. Efficient. Professional. Everything I have come to expect from Petri service. I was provided with regular updates for my appointment and arrival. Much appreciated and satisfied.I wrote a review in July about my first time calling Petri Plumbing. For the work to be done a permit from the City was needed. This week in October the permit was issued and the job has been completed. I had the pleasure of having this significant plumbing issue worked on and completed by Michele and Thomas. They are both very personable and pleasant to interact with. They explained their work clearly. They were very focused and professional in manner. They were very neat and made the best effort to leave the job cleaner than when they found it. That is an important and noticeable practice. Michele also discovered a problem with the vent from my new water heater. He informed me quickly and I was able to have the problem fixed by the installer that day before a more serious issue occurred. Again Petri Plumbing left me feeling satisfied and secure in the quality of their work. Possibly not the cheapest game in town but expert. And cheap can be expensive! I WILL use their service again. Thank you Petri Plumbing.

  • Review 68 (2024-06-10 - Rating: 5)

    Mr Faizon and Mr Gary were spectacular. They arrived promptly and were extremely thorough in diagnosing the problem we were having. They took care of as much of the issue as they could and directed us (with pictures and an estimate) as to what needs to happen next to solve the problem completely. Their knowledge and experience shone through the entire time, and I am so appreciative of this team. Will refer to them again in the future.

  • Review 69 (2024-06-10 - Rating: 5)

    Great experience with Petri in fixing a shower pressure issue. Our plumber, Will Rivera, not only fixed the issue promptly but in the process of doing so figured out that the underlying issue was both with the hardware itself and some pipe blockage that was previously unnoticed. This catch and Wills expertise got us great shower pressure again and saved us multiple thousands of dollars on a full replacement. Would recommend and use Petri again.

  • Review 70 (2024-06-10 - Rating: 5)

    I used Petri before for my heat boiler and they are always great but pricey. I tried saving money by hiring a cheap plumber. He charged me but he never fully corrected the problem. I returned to Petri and they sent over Junior. He efficiently and correctly diagnosed the problem. Junior explained everything for me and will be fixing what needs to be done once he gets the new part.Junior returned with the new part and brought Mike with him. They made sure everything was working well and Junior even cleaned up my heating units. I joined their Total Care Club and Mike gave me envelope with coupons. They both gave me advice on how best to keep up the maintenance.Thank you Petri and especially Junior and Mike.

  • Review 71 (2024-06-10 - Rating: 5)

    Michael Stankevich was a subject matter expert and professional. He understood my needs and advised me with the best solution and thermostat. He also taught me a lot about my HVAC system. The installation/replacement process was fast and easy. I would highly recommend his services.

  • Review 72 (2024-06-10 - Rating: 5)

    I had a great experience with Petri and specifically William who came out to address a couple issues in my building yesterday. Not only did I notice how much Will was helping to educate the other technician with him who I could tell was newer to the trade, but he also took time to help me understand the issues and how to troubleshoot in the future. I was really impressed with Will’s level of knowledge and professionalism. The people who had been doing work on my building for years really caused some problems that could have been avoided. Petri is probably not the cheapest option in town, but you get what you pay for and it’s worth it!

  • Review 73 (2024-11-05 - Rating: 5)

    Another great experience with petri, Fred ( heating specialist) was so kind and efficient! Always 10/10 service :)

  • Review 74 (2024-06-10 - Rating: 5)

    Alex was super professional, clear on the project and tasks needed and so friendly! He did everything efficiently and with a smile- he is the best! Highly recommend using Petri and their services!

  • Review 75 (2024-06-10 - Rating: 5)

    Can’t say enough about this company !Steve and his Co -Worker Greg did everything to make my experience as seamless as possible.From diagnosing my plumbing/boiler issues to arriving in time and even offering me bagels and coffee for breakfast !Great job guys! Petri will be my go to plumbers from now on !Very very good !

  • Review 76 (2024-10-02 - Rating: 5)

    Faizon was polite, knowledgeable, helpful, and communicative. Ive had only good experiences with Petri.

  • Review 77 (2024-06-10 - Rating: 5)

    Luke came to pull an old toilet and replace with a new one. After pulling the old one, he fixed up the mount area, was able to keep using much of the unseen hardware, and replaced the wax ring. He and his guys did a beautiful job installing the new one and caulking around it, then cleaning the site. The entire time, he communicated his progress and answered any questions. At the end, asked if there was anything else that I would want him to look at. Total pro, all the way through. Will 100% recommend Petri and Luke for any plumbing work.I’d be remiss if I left out the office staff - also wonderful for answering questions, handling changes to scheduling, confirming, etc. Some places were really rushed and impatient on the phone - not Petri.

  • Review 78 (2024-06-10 - Rating: 5)

    Both Faizon and William, the 2 plumbers who cleared a very stubborn, clogged underground sewer line running down from my main bathroom and under my garage floor to the main sewer line, were both highly professional, courteous, and determined to complete thejob properly while fully respecting me and my home. Therefore, I would highly recommend them and the owner of Petri Plumbing, Mr. Chris Petri who was always available when I needed to speak to him. They all worked closely with me and honored my feelings and concerns from the start of the job to the successful finish. My sincere thanks to all of them. Petri Plumbing will be my first call if a plumbing service is needed in the future.Sincerely, Joe

  • Review 79 (2024-06-10 - Rating: 5)

    Faizon with Petri plumbing was very knowledgeable and personable. There was no pushing to complete service, just the facts and options. I really appreciate his expertise and relaxed manner. We will be return customers.

  • Review 80 (2024-06-10 - Rating: 5)

    I’m happy with my Petri service. I needed a tankless boiler issue diagnosed and addressed. The technician, Junior Thomas, was prompt, professional, and communicated well on his first visit. He also presented a rough quote for boiler replacement as an alternative to the repair. I called to follow-up on my parts order/arrival, but the second visit and repair was scheduled as soon as the parts arrived. Mr. Thomas was, again, professional and thorough and communicated with us. I called the office several times throughout this process and was met with professional and informed staff each time. One time my call was not answered, but I received a call back from the missed call without further prompting. I received a detailed invoice via email immediately following each visit.

  • Review 81 (2024-06-10 - Rating: 5)

    Rodney and Will were amazing! They replaced my kitchen faucet and several ancient pipes, explaining everything along the way. Scheduling with the office was easy, and communication was great. Thanks, Petri Plumbing!

  • Review 82 (2024-06-10 - Rating: 5)

    You will be in good hands with Petri no matter what. They are top notch in their training, expertise, punctuality and professionalism. If you’re lucky enough to be assigned to Dylan, you will be impressed at how he communicates, does everything with such a positive attitude, and is impeccable in how he installs an AC and all ductwork. He and David and Gene provided an installation that was so clean and exceeded my expectations. They took great care to protect my home and ensure no future problems. We had a few surprises and they worked with me to come up with solutions.

  • Review 83 (2024-06-10 - Rating: 5)

    Will Rivera did a fantastic job. He was exceptionally thorough and went the extra mile to explain what was being done and why. The office staff is also great. 10/10 will use again. Strongly recommend for any plumbing needs that may arise!

  • Review 84 (2024-06-10 - Rating: 5)

    Would highly recommend. Had an emergency and Petri was able to send Faizon the next day who took care of the issue while explaining everything in depth. He worked hard all day to make sure everything was perfect. Price was fair and def worth it.

  • Review 85 (2024-06-10 - Rating: 5)

    Can’t recommend Petri more highly. First they are very transparent about cost and clearly lay out what they are planning. Second the people they send are always courteous and also excellent plumbers. Finally they get the job done and clean up. Highly recommended.

  • Review 86 (2024-07-26 - Rating: 5)

    Can’t thank Alexsis enough for taking care of our bathroom issues and helping us get a care package so we don’t have to worry about plumbing issues in our over 100 year old home. Thanks again!

  • Review 87 (2024-06-10 - Rating: 5)

    We had to replace our under kitchen sink plumbing due to a leak. I called Petri and we had someone there by the same afternoon to give us options. Like was our plumber and he did a great job. He kept me in the loop regarding options and informed me of his progress during the job. I was very happy with the final product and you can see from the before and after photos the quality of the work.

  • Review 88 (2024-06-10 - Rating: 5)

    We’ve had great experiences with Petri and often recommend them to others in our building. We’ve been especially impressed with Alex, who has twice assessed issues in our bathroom and explained the problems to us thoroughly. Alex’s knowledge of older buildings (and their quirks) is vast.—/—/—/Faizon and Gary did a fantastic job replacing the faucet on our vintage slop sink. Faizon consulted with us on style, function, and workflow. He even brought several faucet styles for us to choose from.

  • Review 89 (2024-06-10 - Rating: 5)

    Amazing experience with Petri Plumbing today! My water heater busted at 8pm last night, the great team of Will and Jerome were on site the next day at 2pm and had a new water heater installed within an hour! Truly remarkable service by Petri Plumbing, especially Will and Jerome! Shout out to Jeanne in the office who helped coordinate the appointment and Justin for delivering the new water heater. Thank you!!

  • Review 90 (2024-06-10 - Rating: 5)

    A solid experience with Petri Plumbing! Alex was incredibly patient and thorough when fixing my over flowing toilet. He made everything a breeze! By far the best maintenance my building has ever sent!

  • Review 91 (2024-06-10 - Rating: 5)

    Petris service team fixed our HVAC furnace, the installation of which was incomplete. When another issue came up - one obscure enough that the technicians hadnt encountered it before - they kept working at it until the problem was solved. Now everything works far better than it used to. The difference is amazing. Highly recommended!

  • Review 92 (2024-06-10 - Rating: 5)

    Petri has been our plumber/HVAC company for 7 years. We’ve had much less expensive plumbers do work on our boilers, but we’ve discovered that Petri comes when they say they will come, does the work in a timely manner and fixes the problem. Their dependability makes them a standout among Brooklyn plumbers. Always personable, always efficient and always get the job done.It’s worth the $$$$

  • Review 93 (2024-06-10 - Rating: 5)

    Petri plumbing came to my house to solve a complicated issue with my sump pump for which I had no real explanation. They were able to figure out what was happening and quickly fix the issue. I appreciate how easy it is to make appointments with them and how knowledgeable they are.

  • Review 94 (2024-06-10 - Rating: 5)

    Really happy with the work Luke did under my kitchen sink. Clean, efficient and better than it was originally. He made a lot more room under the sink and placed the pipes out of the way of potential damage. Happy with the service

  • Review 95 (2024-06-10 - Rating: 5)

    Junior was a wonderful technician that came and resolved our issue. He was professional and got to the point. Even calling and making an appointment was easy. The receptionist was friendly and helpful as well. Definitely would use again if another issue comes up.

  • Review 96 (2024-06-15 - Rating: 5)

    What a prompt and amazing Boiler Maintenance Service Job Petri Plumbing did on our boiler last week. That I could call Petri just after seeing water gushing from my boiler and know that I could count on them and their expert team to arrive and fix the problem was a tremendous comfort. When, just after waking that morning and noticing very little water pressure coming from the hot water faucet in the bathroom on the top floor of my home, I suspected, because of the recommendations and clear explanations from one of Petri’s heating technicians (Steven) at an earlier visit that the lack of water pressure on the 3rd floor had something to do with the boiler. Had we acted sooner, we would probably have saved ourselves the basement flooding. Thankfully, Petri’s team including Alexsis, a master plumber, Steven, an expert heating technician, Dean, who vacuumed the water from our basement, and others arrived expeditiously and did an amazing job from start to finish.Every one of them did the work with professionalism, care, and respect for both my husband and me and for our home. Just mentioning to Alex, the plumber, that opening the wastepipe to drain water from the boiler would be a problem for me, was enough for him to quickly assure me that there was another way to handle the situation. At each juncture, Alex and Steven informed us about what to expect. Before they left, they explained what had been done and why, and they answered all our questions. I felt that I had not only had the necessary boiler maintenance repairs done, but I had been educated about my heating system. Steven called the next morning to check that the system worked to our satisfaction all night and to make sure we understood the improved additions to our system. Every day since the job’s completion, I am warmed by a heating system functioning at its best. Petri Plumbing has done other jobs for us for more than a decade, each with the same level of expertise, attention to detail, and professionalism.

  • Review 97 (2024-06-11 - Rating: 5)

    Luke did a great job at assessing the problem and fixing our hot water issue. They are reliable and do great work, we highly recommend them.

  • Review 98 (2024-06-10 - Rating: 5)

    I could not possibly recommend Petri more highly. I had very bad luck with a previous A/C contractor. I had to replace the system and put a new one out to bid. Petris estimate, prepared by Michael Blouin, who also served as project manager, was the most thoughtful, careful and complete of the three I received. The complicated installation that included a/c, heating, humidifiers, dehumidifiers and reconfiguration of duct work was performed by all the technicians with care, skill, generosity and courtesy. The office management was equally professional and a pleasure to work with. The system works better than ever and I feel very fortunate to have had them install it. And confident that their future service will be equally superb.Out of necessity you will have to have a long term relationship with your heating and a/c provider. I cant imagine there is a better one in New York I would encourage anyone to call them first.I am extremely grateful to them for their care and expertise.

  • Review 99 (2024-05-22 - Rating: 5)

    Thanks a lot to the expert team of professionals - Dylan, David, and Tenzin, who handled our new AC/Furnace unit delivery, installation, and testing, also to the manager Mike B for inspecting the site and drafting the initial proposal and estimate, and explaining all details large and small to a non-expert customer like myself in a clear and understandable manner, and to Victor and Jeannine for booking the appointment and overall coordination. Will happily recommend to anyone with a need of an expert HVAC contractor.

  • Review 100 (2024-06-10 - Rating: 5)

    We have been using Petri for our AC/Heat and plumbing for last 3yrs. Steven was extremely knowledgeable and helpful giving recommendations on a few issues we’d been having. Very happy with service, and particularly technician Steven who took his time to answer all of our questions.

  • Review 101 (2024-06-10 - Rating: 5)

    Will and Larry were very helpful. We had to hydrojetting treatment for our backyard. They worked fast and double and tripled check their work with us to make sure everything was done correctly to our satisfaction.

  • Review 102 (2024-06-10 - Rating: 5)

    Professional job! A real pleasure working with Will and Berto. I called late Friday night for a bolier repair had an appointment for an estimate the next day and they did the work on Sunday morning. I will definitely call them again.

  • Review 103 (2024-06-10 - Rating: 5)

    Steven Berger from Petri did a great job diagnosing and fixing my central heating unit -- the fan was working, but the heating element was not activating. He cleaned the sensor and got the unit working again. Most importantly: he patiently explained what had happened, and given the geriatric state of my unit, what further problems I might experience in the short and medium term.

  • Review 104 (2024-06-10 - Rating: 5)

    Petri is awesome I have recommended them to multiple places. They are SUPER clean, (they bring their own shoe covers) very friendly and the people they send out are experienced professionals who actually know what they are doing. (Won’t lie, easy on the eyes too). They offer a yearly inspection of your homes or business HVAC and plumbing that’s reasonably priced which helps in prevention of major repairs, saving you tons of money in the long run. Even customer support, you never hear “We’re experiencing higher than normal call volume, you’re expecting wait time is (insert 60 minutes, only to get disconnected and routed to the wrong department 6 times, before you lose the plot and give up) you always get a live person on the phone. Also thanks Luke, yesterday you saved my life.

  • Review 105 (2024-06-10 - Rating: 5)

    Steve and Ron are the best. They both were very nice and professional and did get work. They carefully went over my options and any concerns I had about my A/C units

  • Review 106 (2024-06-10 - Rating: 5)

    I recently replaced my hot water heater via Petri Plumbing. My appointment was scheduled very quickly and I was even offered an earlier appointment when one became available. The technician (Faizon) arrived promptly at my home and did great work replacing my old hot water heater. The replacement was fast and the quality of Faizons work was excellent. They even removed the old hot water heater at no additional cost. I highly recommend this company for plumbing needs.

  • Review 107 (2024-06-10 - Rating: 5)

    I am a Petri loyalist. As the manager of a business, i’ve turned to them countless times for both emergency and nonemergency plumbing and HVAC issues. I can always count on them being prompt, communicative, and professional, and always going above and beyond. My most recent visit was from Alex and Berto, both of whom were an absolute pleasure to work with, even in an extremely stressful situation. Alex has actually helped us before as well, and I feel great relief when I see his name pop up as our technician.I would heartily recommend Petri, and especially Alex and Berto, to anyone!

  • Review 108 (2024-06-10 - Rating: 5)

    Dylan and Dave did amazing work installing new equipment to give life to our HVAC system. Huge thank you to Mike and everyone at Petri that helped us have the best heating and cooling system.

  • Review 109 (2024-08-27 - Rating: 5)

    Faizon and Larry did an excellent job with the cracked water heater! Would highly recommended their service.

  • Review 110 (2024-06-10 - Rating: 5)

    Petri Plumbing representative plumber Shane did a great job & clean repair with explanation of situation and repairs. Arrived promptly as well. Thank you. Customer

  • Review 111 (2024-08-20 - Rating: 5)

    Luke S was fantastic - clear, quick, clean and even helped me understand what longer term changes needed to happen.

  • Review 112 (2024-06-10 - Rating: 5)

    I highly recommend Petri Plumbing. From the initial call with the secretary to the time they dispatched their professional plumber, Alex Santana, I would say the overall experience was amazing and I would definitely use them again. Request Alex Santana. Hes value-added to the Petri business.

  • Review 113 (2024-06-10 - Rating: 5)

    My parent’s water heater began leaking and I needed to find a plumber immediately. Conducted a Google search and found Petri Plumbing on line. Read the reviews and customers were extremely happy with the service. Contacted Petri Plumbing and had an appointment within an hour.Alexsis was assigned to the job and called me to explain the issue and recourse. The quote to replace the water heater, valves and pipes were reasonable and affordable. We decided to select Petri Plumbing to replace the water heater and Justin arrived in less than an hour with a new water heater.The job was complete in two hours and my parents had hot water in less than 30 minutes. Alexsis and Justin were extremely professional and completed the job with care. The new water heater came with a 10 year manufacturer warranty and Petri Plumbing also offered a one year warranty on repair.I would definitely recommend and use Petri Plumbing for any future repairs!Great service and quality workmanship!!!

  • Review 114 (2024-06-10 - Rating: 5)

    I manage properties in New York City and had to call Petri Plumbing about a broken hot water tank in a nice condo in Brooklyn. It was an emergency where tenants had no hot water. Petry had a proposal with a reasonable price in front of me within an hour, and the next day at 8 AM, they were there, removed the old tank, and installed the new one. These guys are top-notch professionals, fast, personable, and great communicators. I can only rate Petry Plumbing with five stars for this job done fast and reliably with a three-year labor warranty.

  • Review 115 (2024-06-10 - Rating: 5)

    I recently had the pleasure of working with Petri to install a heat pump system in my home to replace my old steam heating system, and I am absolutely thrilled with the experience.Firstly, I want to commend the excellent project management skills of HVAC manager Mike, who oversaw the entire installation process with great expertise. His team (Emmanuel, Greg) were incredibly hardworking and efficient, and I was amazed at how well they managed to keep my home clean throughout the installation. They were very dedicated so our project was completed on time.I was also very impressed by the plumbing team led by Serhiy. They worked tirelessly to keep my old heating system running smoothly while the heat pump installation was in progress. They were true professionals and ensured that everything was working properly before they left.The great customer care provided by the management team, especially Chris, was also noteworthy. He answered all of my inquiries in a timely manner and was always ready to help in any way he could. The entire customer service team was responsive and helpful, making the whole process stress-free and enjoyable.Everyone in Petri is incredibly polite and professional, and it was a pleasure to work with them. While price may not be their main selling point, their professional quality of work and commitment make them the clear choice for anyone looking for peace of mind and excellent service.In summary, I highly recommend Petri for anyone in need of HVAC or plumbing solutions. Their outstanding customer service, excellent workmanship, and professional attitude make them the number one choice for me!👍

  • Review 116 (2024-11-02 - Rating: 5)

    Faizon from Petri was on time friendly explained everything and did a great job.

  • Review 117 (2024-05-09 - Rating: 5)

    Steve and Gary came out to do the maintenance on my HVAC and did a great job!! Very thankful for their knowledge and expertise. Thank you Petri

  • Review 118 (2024-06-10 - Rating: 5)

    I dont typically place plumbing amongst the pleasures of a day. Then...in walked the inimitable duo of William and Ricardo (Will and Rick)! These guys are quite the team...affable, earnest, hard-working, and helpful. They assessed the situation with our leak and fixed it. In addition, their helpful tips for preventative care for pipes was helpful. The reality is that plumbling is costly in NYC...maybe everywhere, but the pocketbook pain is eased when you have 2 professionals who do their work with pride. Petri also guarantees their work, uses very effective marketing collateral replete with coupons, and has a special tiered service that includes a long list of maintenance items. When the pipes need a fix get Will and Rick in the mix!

  • Review 119 (2024-06-10 - Rating: 5)

    We had a damaged shower regulator cartridge and live in a coop. We had to have a licensed plumber come and do the repair. Alex came out and sourced the issue and got part information. A couple of days later, William came and replaced the damaged piece.The whole process was quick and professional. They even accommodated my schedule around my need to do school drop off and leaving for work in the afternoon. Would recommend.

  • Review 120 (2024-06-10 - Rating: 5)

    I called Petri Plumbing as an emergency to correct a sudden leak in the basement. William, the technician, arrived within two hours, ascertained the causes of the problem, inspected all of the pipes, and created a detailed plan for the project itemizing all costs. He requisitioned the necessary materials which were delivered by his assistant, Jean and together they cleared the drains, repaired the damaged pipes, and tested the lines upon completion. Their work was well-organized, neat, and thorough.The overall service was prompt, professional, and efficient as were the communications with the office personnel. The initial introductory emails announcing the arrival of the technicians were unexpected and reassuring and the final, formal invoice and documentary photos were generated and disseminated expeditiously.

  • Review 121 (2024-06-11 - Rating: 5)

    We have now used Petri twice during the pandemic. They fixed our boiler and most recently replaced our split unit air conditioning. Bill is very competent, through and clearly communicates what the variables are. The installation went better than we could expect...very professional. They also cleaned up thoroughly (much appreciated). Bill and Mike were very friendly and polite and took all the necessary precautions for our safety. The equipment was high quality and the price was reasonable. So nice to have such a positive service experience.

  • Review 122 (2024-06-10 - Rating: 5)

    My AC/hvac unit in the attic was dripping a ton of water into the room below and the drainage subpump backup wasnt working during the last heatwave 2 wks ago. Called a few different AC places and Petri Plumbing seemed like a good bet. Theyve been in business for a long time and are licensed and insured. Definitely dont want to repair something like this without a licensed technician. Michael Blouin helped explain the issues we had to fix and the costs with repairing or replacing our unit. He even drew up estimates on different scenarios like switching out from a single attic HVAC to mini split head units. Super patient with our questions and did a quality install and repair on the options we chose. He also helped redo our drainage setup so its less likely to fail in the future. Should mention their technicians were very polite, professional, and clean. They put on booties over their shoes so your house stays clean and they sweep up after themselves. They also didnt rush the job which is very important. Highly recommend you give them a call and ask for Michael Blouin.

  • Review 123 (2024-06-10 - Rating: 5)

    Luke and Michael were excellent. They arrived on time, were polite and very patient. They really took the time to talk me through all my options. In addition, they were very tidy! I feel confident with the work that was done and that is really all you can ask for! I was very happy with the service provided!

  • Review 124 (2024-06-10 - Rating: 5)

    Will and Gene came to our house for a very difficult job involving diagnosing and replacing leaking and rusted heating pipes buried underground. They were prompt, professional, clean, polite and knowledgeable. The job took 2 days to complete and they made sure everything was working properly and in good condition before they left. On the final day they stayed until 10:30pm to finish the job and make sure we had heat and hot water before the temperatures really dropped. I would recommend this company to friends and family and will continue to use them for any plumbing, heating and air conditioning needs in the future. Will and Gene were phenomenal and a pleasure to have in our home. They left the house spotless when they were done.

  • Review 125 (2024-06-10 - Rating: 5)

    Luke and his team from Petri Plumbing did a wonderful job quickly and efficiently replacing our water heater after we lost the last one thanks to the recent flooding in Brooklyn.They took a look at the layout of our basement, suggested that we raise the water heater off the ground (as we have had flooding issues before), and took care of everything in less than a day. As much as it is difficult to have house troubles like this, it is great to know that Luke and Petri Plumbing are there to help when/if the need arises.

  • Review 126 (2024-06-10 - Rating: 5)

    The drain for the condensation pipe on our HVAC unit backed up and flooded our utility closet. I called on a Sunday morning and was able to get a quick appointment for service. The office called and texted to let me know that the plumber would be there within the hour. Luke then called soon after to let us know he was on his way. He arrived and was very helpful and a total pro. He quickly assessed the situation and clearly described the options for repair. We made a decision and he was able to clear the drain right away and solved the problem. His work was very clean and didn’t leave any mess beyond what was already caused by the water that had over spilled the clogged drain. Petri is great and Luke saved the day!

  • Review 127 (2024-12-03 - Rating: 5)

    My technician is extremely knowledgeable and honest. Id give him an 11!

  • Review 128 (2024-06-10 - Rating: 5)

    Technicians that work for the company is truly a reflection of what we should all expect when we are spending our hard-earned money. Quality work and great workers equals to the kind of company you can recommend to your friends and neighbors without losing face. Petri plumbing is m y go to company.

  • Review 129 (2024-06-10 - Rating: 5)

    After trying unsuccessfully all weekend to repair my 15 year old leaking Sears Kenmore Power Miser gas hot water heater, I gave up and called Petri at midnight on a Tuesday because I had family arriving Thursday and could not be without hot water. I left a voicemail and hoped for the best. I got a return call at 7:00am on the dot and the representative said she could have someone out to take a look at it within 30 min. I barely had time to shower and dress when I received a text that Alexsis was en route. Shortly after he called to say he was nearby and how best to contact me when he arrived. He was very professional and explained why my water heater was unrepairable, which I kinda knew already. He gave me a good quote on a replacement, I had been looking online at different manufacturers and had decided on an AO Smith already, so I was pleased when he said thats the brand his company uses. He also pointed out some details about my existing plumbing which were not ideal or best practice for the health of the water heater and piping in general. He gave me a quote to remove the old water heater and bad piping, furnish and install the new heater and redo piping. To be honest I gasped when I heard the price. Thankfully he was able to get it down about 15% while also signing me up to a maintainance plan that covers plumbing throughout my entire home. I already know about 4 or 5 smaller issues that will eventually need fixing so to get that savings on this install and then all of them is great. He got my approval for the work and within an hour he had the old water heater disconnected and the new one at my door. A couple more hours to install and pipe, test everything and show me how to use and maintain it, and he was done by noon. They were also willing to work with me on payment as I only had part of the cost on hand that day. I was thankful because my next paycheck wasnt for 2 weeks and I couldnt wait that long without hot water. The new water heater works great and the pipe work is top notch. Looking forward to working with Alexsis and Petri on this 100 year old Brownstone in the future. They ended my 5 day nightmare in just one morning.

  • Review 130 (2024-06-10 - Rating: 5)

    Will Rivera is the best! He came on a Sunday and fixed a leaky faucet with a new faucet he had in his truck. Looks even better than before.

  • Review 131 (2024-06-11 - Rating: 5)

    I found Petri online and they got such good reviews I decided to take a chance. Petri did not disappoint! From the moment I called, Chris was super friendly. I was able to get an appointment for our busted sink pipe the very next morning! We were sent and email and text with the name of our tech/repair man coming as well as a photo of them so we knew who to expect. Jose Ramirez came right on time, was super polite and professional and did an amazing job. He replaced the broken pipe and the drain all within an hour!I received an email follow up to make sure we were pleased with their work, and got a follow up phone call from Lauren who also was able to give me a recommendation for some other home repairs we needed.Every person who works here receives an A++ from us and we will be using then again for all our plumbing needs and recommend them without reservation.

  • Review 132 (2024-06-10 - Rating: 5)

    Will did an amazing job installing a new pipe and clearing the clog from my bathroom sink. He is very competent and knowledgeable. I would definitely recommend him and Petri Plumbing.

  • Review 133 (2024-06-10 - Rating: 5)

    Used Petri when had a disgusting mess backing up from my kitchen drains into my bathtub. Was nervous as I had completely renovated the bathroom 9 months ago and didn’t want anyone creating any damage in trying to clean out the drain. But the service man was very professional and careful. He was also thorough, re-testing everything several times before determine issue was fixed. Problem resolved and bathroom was left in same clean state as before he came.

  • Review 134 (2024-06-10 - Rating: 5)

    William and Umberto were absolutely phenomenal. They did their absolute best to make sure the jetting of clogged drain was done properly and William definitely did not rush thru the job and Umberto kept the site neat, safe, and clean. Thanks so much to team Petri and my two new friends: William and Umberto.

  • Review 135 (2024-06-10 - Rating: 5)

    Always professional and reliable. Will and Sheldrick from Petri Plumbing are so knowledgeable and efficient with their work. They also explain what is happening and what they are doing so I can have a better understanding of the work I am getting done. I have used Petri for almost 10 years for my plumbing & heating needs. They do not disappoint. Thank you.

  • Review 136 (2024-06-10 - Rating: 5)

    Lets face it: nobody wants to have to call a plumber -- but if you have to, call Petri. They did a massive boiler repair/replacement project for me in the past (no issues passing inspection). Since then, Ive called for toilet repairs and, most recently, for a shower replacement. Calling a handyman may be a quick fix in the short-run, but I dont want to have to pay for the same work in the long-run. Go with the pros. Also, it matters that their entire team -- from the lovely women who answer the phones and deal with payments (Jeanine and Ashley) to the guys who did the site work (Michael, Serj, Chris and others) -- are super nice and very professional!

  • Review 137 (2024-06-10 - Rating: 5)

    Home Depot made connecting our dryer a pain and petri came and saved us a lot of heartache. Our technician worked with me over the phone while I was at work. All around great experience. And I’m no relation to these guys FYI.

  • Review 138 (2024-06-10 - Rating: 5)

    Steam heat at my mothers house was out. Petri said they could get a crew out between 12-4, which was great as my mom us elderly. I got notices of when the techsxwere on their way snd estimated time of arrival. Then all was repaired

  • Review 139 (2024-08-27 - Rating: 5)

    Had a great experience with Justin who seems to have repaired what two previous companies couldn’t figure out

  • Review 140 (2024-06-11 - Rating: 5)

    I had an excellent experience with Petri Plumbing and would highly recommend them. It was late July and my central air conditioning system stopped working. I called the company that installed the system but they were unresponsive so I went on to Angies List. I saw that Petri had very good ratings and I recall seeing their trucks in the area.I spoke to Chris Petri and he set up an appointment for later in the day. I received two calls later in the day with ETA information. Then they sent a text with a picture of the person, Steven Berger, who could repair the system. He arrived on time and had on a mask; they are serious about Covid-19 safety. He diagnosed the problem as a malfunctioning capacitor. He had the part with him and replaced it. We were back up and running soon after.Petri can accept a payment from a digital wallet and they take credit cards. I received an invoice a few minutes later.During the repair, I signed up for an annual service contract for what seemed like a fair price, so Steven came out the next week and inspected the rest of the system.It was a very good customer service and I appreciated that they use available technology to stay in touch with the customer.

  • Review 141 (2024-06-10 - Rating: 5)

    Steven and Mike were professional, on-time, and efficient with the heating maintenance call. They completed their work with minimal interruption and did a fantastic job, explaining the work to me clearly. They were even available to make an unplanned emergency visit to a neighbor, who was having a severe backflow issue. Outstanding customer service from both Steven and Mike, as well as the Petri team - service that seems to be rare these days. Thanks to the both of you!

  • Review 142 (2024-06-10 - Rating: 5)

    Will and Gary were fantastic. Very personable, professional, and efficient. They were communicative every step of the way and completely fixed the issue. Would recommend!

  • Review 143 (2024-06-10 - Rating: 5)

    We had a very easy and favorable experience using this company. Communication was clear and service was timely and efficient. Luke, our technician, was professional and fast, and resolved the issue with our kitchen sink.

  • Review 144 (2024-06-10 - Rating: 5)

    Will and Dean are a great combo. They did a fantastic job with the utmost professionalism. They replaced the hot water heater and the Hartford loop in a single day while simplifying the system for easy maintenance.

  • Review 145 (2024-06-10 - Rating: 5)

    Prompt arrival time Very knowledgeable and friendly.Alex was neat and knew exactly what the issue was and how to fix it. He was courteous and made sure the problem was fixed and tested drain before he left...highly recommended.

  • Review 146 (2024-06-10 - Rating: 5)

    Highly recommend Petri Plumbing. William arrived at our property on time and was able to quickly diagnose an ongoing issue we’ve been having with our tenant’s water pressure. He was professional, communicated everything he was doing along the way and answered all my questions. We’ve had other plumbers try to resolve and have spent money on other fixes without any luck. I can’t say enough good things about him and the service received.

  • Review 147 (2024-06-11 - Rating: 5)

    It was my first time using PETRI Plumbing. I was very happy with the service. Chris Petri who was very pleasant on the phone called to confirm and they also sent an email. They also sent an email with a picture of the person coming so you don’t have to worry about letting a stranger in. The technician Jeremy was great, especially given the pandemic. He came fully protected with masks etc, even wearing shoe coverings which he replaced when re-entering the house. He replaced the faucet the same day and left the kitchen spotless, unlike other plumbers I’ve had. I was extremely happy with the service and would definitely use them again.

  • Review 148 (2024-06-11 - Rating: 5)

    I was very pleased with the plumbing service provided by William and Matthew. They were punctual, courteous and professional throughout the whole process of replacing my water heater. They explained what they were going to do, plus the pricing, to clear up any ambiguities, which is appreciated. They were patient with my many questions and just really helpful. They were,also, fun to chat with, both having very nice personalities!I would definitely recommend them to anyone in need of plumbing services, and I would not hesitate to use them again.

  • Review 149 (2024-06-10 - Rating: 5)

    William Rivera and Faizon Boyd were excellent in fixing my leak. They went above and beyond in their effort to help me out on short notice on a Friday evening and perfectly diagnosed and fixed the clog in my pipe, thank you again! I’m really grateful :)

  • Review 150 (2024-06-10 - Rating: 5)

    Our a/c annual check-up went smoothly. I am always impressed by how responsive and professional Petri Plumbing is when I speak with them. The technician, Michael, was prompt, polite, and professional.

  • Review 151 (2024-06-10 - Rating: 5)

    Their my go to for any plumbing or HVAC issues. Conveniently located and responsive. The service technician Michael that came to diagnose and replace my thermostat was courteous, Profesional and quick. Will continue to use them in the future.

  • Review 152 (2024-06-10 - Rating: 5)

    Greg and Emmanuel were very responsive and helpful. They took time to identify the issue with our heating system and explain the situation. We would use Petri again!

  • Review 153 (2024-06-10 - Rating: 5)

    Greg is the best there ever was. The best that ever did it. Fixed everything, super accommodative and polite. Explained everything thoroughly and patiently. And was great with our dog!

  • Review 154 (2024-06-10 - Rating: 5)

    Have been working with them on plumbing and HVAC since our hot water heater failed.. Professional, timely, clean and made sure everything was fully explained before starting and upon completion. Good documentation of any noted issues as well.

  • Review 155 (2024-06-10 - Rating: 5)

    Dean the Technician was Excellent and knowledgeableabout the work he was performing. Keeping me updated about the work beingdone. Bill the project managerWas Excellent as well. Very helpful in work performed.

  • Review 156 (2024-06-10 - Rating: 5)

    Petri is always great to work with. They show up on time and finish the job the right way. Will is especially super helpful and knowledgeable!

  • Review 157 (2024-06-10 - Rating: 5)

    William from Petri Plumbing installed or Bosch cooktop last week. I was very impressed at he was able to remove the old unit quickly and cleanly - given an actual Bosch technician wasn’t able to complete. Also, installation of the new unit was completed in the time that he estimated. I’ve used Petri in the past and will continue for future projects.

  • Review 158 (2024-06-10 - Rating: 5)

    William and Aron did a superb job at our home. Our sewage pipe cracked and when they came, they were professional in all ways. Firstly, they were efficient with time. Secondly, they cleaned up everything. The debris from the pipe, the wall was hosed down after the installation, the garbage can they used was hosed down and washed and even the sidewalk where debris from the drop cloth came off was swept and hosed down. Our pipe is working extremely well! William even educated me on some of the pipes in the basement. Thank you, Petri Plumbing, for having two great professional plumbers and plumber apprentice like William and Aron!

  • Review 159 (2024-06-10 - Rating: 5)

    Will & Ray the dynamic duo very friendly guys. Good attitude from the time they enter the facility the were very professional . I had a major drain issue in less then 1hour that was solved when they arrived. The main project to replace check valves and grinding pumps to a sump pump system They went above and beyond to do this in 2 days. the exceed my expectation. Great job guys kudos to Petri Plumbing.

  • Review 160 (2024-06-10 - Rating: 5)

    Alex was great. Fixed our tub issue quickly and explained everything very well. Was very courteous and prompt.

  • Review 161 (2024-06-10 - Rating: 5)

    Mike was knowledgeable and professional.Replaced a part in my furnace in the AM and came back same day to help me troubleshoot an issue. Answered all my questions as well.

  • Review 162 (2024-06-11 - Rating: 5)

    I’ve been a Petri customer for close to 10 years. Very knowledgeable, professional, and always making sure the customer is okay. Recent work with Matt and Will was excellent. Very thorough with the job (new faucet installation) and patient with explaining what needed to be done. For local homeowners that want top notch plumbing work, with a family feel and commitment to excellence, I highly recommend.

  • Review 163 (2024-06-10 - Rating: 5)

    Alex S. the technician was very pleasant, professional and respected the home as he covered his outside footwear before entering. He understood the assignment, and had the proper replacement parts to repair a serious leak under the kitchen sink. I have always had good experiences with this company personnel.

  • Review 164 (2024-06-10 - Rating: 5)

    Wonderful service .. Came as soon as they could for a leaky water heater.Will was exceptional and so professional and got the job done .. Would definitely recommend Petri plumbing .

  • Review 165 (2024-10-05 - Rating: 5)

    Alexsis went above and beyond when fixing my sink! Incredibly professional service!

  • Review 166 (2024-06-11 - Rating: 5)

    Will and Matt were excellent technicians! Prompt, responsive, thorough, and professional not to mention extremely respectful and kind. As a woman at home alone because my partner was traveling when the plumbing issue occurred I felt very safe and comfortable. They acted with integrity and transparency regarding the plumbing issues and costs and helped to find the most cost effective solution. I highly recommend them.

  • Review 167 (2024-06-10 - Rating: 5)

    Will is the man. He did a great job and was a really positive person.The Job: we discovered we had a fully clogged main sewer line that was emptying all water waste into our cellar - toilets, showers, sinks, etc. Petri dispatched Will to our place fully prepared to fix it. Once he started, he made quick work of it - less than an hour in and out.Petri isnt the cheapest option, but as with most things you get what you pay for.

  • Review 168 (2024-06-10 - Rating: 5)

    Petri is exactly what I needed-- professional, on-time, and straight to business. We thought we had a gas leak, but the gas company came out 3 times and could not find anything-- Petri came and found it immediatly, and got the permit pulled immediately and took care of business. They even came back the next day free of charge to double-make-sure we were all good. Both repairmen were professional, and nice, and knowledgeable. Weve found our Brooklyn company now, Petri from here on out!

  • Review 169 (2024-03-13 - Rating: 5)

    Customer name: Patrice Haith. My Plumbing Service Representative was very professional and knowledgeable. He provided friendly and prompt service. 03 13 2024

  • Review 170 (2024-06-11 - Rating: 5)

    Top quality!!!! Very impressed with Petri Plumbing and their services. All employees I dealt with were professional and accommodating while dealing with my plumbing issue. They did excellent work and I would recommend to anyone who needs plumbing or heating services!!!! They know what theyre doing and are a local family business that I feel confident calling when I need to fix an issue or need work done in my home. I will be sure to call them again next time!!!!

  • Review 171 (2024-06-10 - Rating: 5)

    Will Riverawas thorough, clean and very professional. The work he did in our shower was reasonably priced, and he left the bathroom in better shape than its been in years.Thank you!

  • Review 172 (2024-06-10 - Rating: 5)

    We contacted Petri Plumbing for bathtub drain clearing because our neighbor used them and had a great experience. Scheduling was easy, they are very responsive but also in high demand so they were unable to come immediately.The plumber showed up early and was very respectful to our apartment, wore shoe covers and looked at the issue then provided a quote before the work is started. It was about $317 for the drain clearing. It took him 15-20 min and he got a massive clog out of the shower, the shower worked again! The plumber suggested that we have a drain cover to catch hair and to pour baking soda then hot water & vinegar every two weeks to clean the drain from hair but not damage the pipes (vs. draino).I will definitely use them again, it was pricey but I think quality work and inflation has increased costs for everyone.

  • Review 173 (2024-06-11 - Rating: 5)

    Petri you should be extremely proud of Kyle, from the stellar dispatch service provided to the professional, courteous, knowledgeable, and trust worthy plumbers Will and Matt.They strategically went above and beyond their duties same day to replace our hot water heater tank and did a phenomenal job that eased our emergency tensions as new members. Always booties on, you would have never known Petri was in our home. They left our home super clean.We are very grateful for the best plumbing experience ever received!!!The Basey FamilyHappy Holidays🎄

  • Review 174 (2024-06-10 - Rating: 5)

    Great service. The tech Mike S. Was knowledgeable, friendly and on time. Will definitely use Petri again for any of our HVAC needs.

  • Review 175 (2024-06-10 - Rating: 5)

    Steve was very friendly and knowledgeable. He came quickly and fixed our cooling problem quickly and gave us some advice and references for other work that we need to do in our house. I will definitely use Petri for any future plumbing and heating issues.

  • Review 176 (2024-06-11 - Rating: 5)

    As a new home owner I have met many plumbers over the past 6 months for many different issues ranging from simple to disastrous. When our brand new boiler started acting up right when we hit cold weather I decided to call Petri. They sent Strato over that same day, he was extremely helpful and explained everything very clearly. Over the next few weeks we had to do a few boiler treatments and every person they sent was knowledgeable, friendly and professional. They are honest and upfront about options and cost. They are not the least expensive but Its worth paying a bit more for fast reliable help when you need it most.

  • Review 177 (2024-06-10 - Rating: 5)

    Petri Plumbing was incredibly responsive and communicative. Prior to the technician Matthew arriving, I received a text and email with his picture. Matthew was very professional and skilled at helping us locate the leak in the kitchen pipes. We previously have a task rabbit replace the pipes and it was still leaking. Matthew diagnosed the problem and was great at explaining what the issues were to us. He was able to fix the leak and troubleshoot issues as they arose. He was absolutely excellent and we highly recommend Matthew and Petri Plumbing!

  • Review 178 (2024-06-10 - Rating: 5)

    I had a wonderful experience with Petri Plumbing. The technicians William and Myles arrived on time and worked quickly, courteously and professionally. In addition, the office kept in touch with me throughout the entire experience of setting up the appointments, letting me know when the technicians would arrive, etc. I would highly recommend them.

  • Review 179 (2024-06-11 - Rating: 5)

    I cant say enough about our experience with Petri and particularly our technician Jeremy Rivera. We received a time slot to install some kitchen fixtures in less than 24 hours after calling, and our buildings insurance requirements were handled within an hour. The morning of our appointment, we received an advance call to let us know about a cancellation, asking if it was OK for Jeremy to start early. When our seemingly simple job proved to be more complicated than it looked, Jeremy gave us appropriate guidance, worked with the staff in our building to solve the issues, and never once made us feel rushed or pressured until the work was done right and properly tested. The job wasnt cheap, but given the quality, speed and professional manner in which it was handled, we couldnt be happier. Thank you!!

  • Review 180 (2024-06-10 - Rating: 4)

    Called them up two times.First time was to assess a malfunctioning boiler and get a quote on a swap. The representative who came was very presentable and representative of the brand. The quote I received was outside my budget at the time but the scope of work presented with it was certainly professional and thorough for a long-lasting system.Second time I called them up it was around the holidays to fix a plugged pigtail. Everyones boiler systems were acting up so they were short staffed like every other company. They were professional and courteous about the exchange and when to reasonably expect service.

  • Review 181 (2024-06-10 - Rating: 5)

    I’ve recently switched to Petri Plumbing for all my HVAC and plumbing needs. They were recommended by a friend and I cannot say enough about their quality of service and professionalism. I recommend this business to anyone.

  • Review 182 (2024-06-10 - Rating: 5)

    Water from the two top floors was draining into the sink in the basement. The sink was also falling off the wall.Alex arrived at the time scheduled and quickly diagnosed the problem(s). He brought in Will and his helper to clear the line from the sink to the outside. Since the job ran late into the day he came back the next day to install a new slop sink. All plumbing problems were resolved. Alex was patient with my many questions. I would not hesitate to call Alex back again with any future problems.

  • Review 183 (2024-06-11 - Rating: 5)

    Strato arrived promptly to repair my Hot Water Heater. He quickly identified that the pilot light had gone off. He also identified additional areas of concern as to why the pilot light may have gone out and took great pride in educating me about how the system works, the need for air flow and what to do if the pilot light goes out again. He gave me an estimate for future repairs as well. Overall I highly recommend Petri Plumbing, they were professional, knowledgeable, friendly, on-time and their pricing was fair for an emergency Sunday call. thank goodness I dont have to take cold showers anymore!

  • Review 184 (2024-06-10 - Rating: 5)

    Sergei Korpanyuk, my plumber, was very knowledgeable & very helpful.Services from this company are not cheap, but the technicians are licensed master plumbers, meaning that you can expect quality work to be at the highest level.Request Sergei Korpanyuk, as your plumber, if he is available. The guy is a magician.

  • Review 185 (2024-06-10 - Rating: 5)

    Steven and Greg were great! They thoroughly assessed the issue, fixed it, and made sure everything else was working as it should. They were knowledgeable, considerate, polite and professional. Definitely would recommend them!!

  • Review 186 (2024-06-11 - Rating: 5)

    I contacted Petri Plumbing needing to have a toilet bowl replaced. Within 48hours I had the service completed. I am a homeowner of a property in Brooklyn but currently I am in Atlanta GA. The technicians Matthew and Will were in constant contact with me from beginning to end. They assured me that the job will be done quickly and completely and they did not disappoint. I will highly recommend Petri Plumbing and the 2 angels Matt and Will. They were trustworthy and professional. I will not use anyone other than Petri Plumbing. You have a homeowner forever. Thank youMoreen and Charlene Dowridge

  • Review 187 (2024-06-10 - Rating: 5)

    William and Matt showed up on time, completely ready to start work. Despite the fact that plumbing work can be noisy I was almost unaware of their presence in the house. William was very good about explaining the operation of the new toilet. They left the bathroom cleaner than it was when they started. I would definitely utilize the services of either of these technicians again.

  • Review 188 (2024-06-10 - Rating: 5)

    Steven was quick to diagnose and fix our HVAC problem and provide some suggestions for things we could do to improve our electricity bills. So happy with our service!

  • Review 189 (2024-06-10 - Rating: 5)

    Luke was thorough, professional and knowledgeable. He found the heating problem and resolved it. He explained what the issue was and what he did. Very friendly and helpful. 5 stars😃

  • Review 190 (2024-05-20 - Rating: 5)

    Faizon was fantastic installing my sink faucet and handles. Friendly, helpful, professional, and skilled.

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