Michael Donahue Plumbing & Heating

Located in Brooklyn, New York

Address: 34 Otsego St, Brooklyn, NY 11231, United States

Phone: +1 718-625-0847

Rating: 4.8

Services

Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-01-17 - Rating: 5)
I called Mike when my heating system stopped working at the start of this winter. I left a voicemail and he called me back quickly. He came to inspect my system and said he could fix it, but ultimately needed to be replaced because of how old it was and the poor work the previous company had done. He clearly explained in detail what was wrong with it, and that even if repaired there were still some concerns about performance and safety. We ultimately had Mike replace our system and he finished the job in one week without any problems. Most importantly he was on time every single day and worked full days to ensure completion. He explained every step along the way and made sure to always clean up and respect our home. Hes easy to talk to, trustworthy, and simply works as if hes working in his own home. It was a relief to find someone as skilled as him and someone I could rely on to get the job done. Our new system is incredibly efficient and works great. He even helped troubleshoot a radiator that hasnt worked in years and now it works fine. I recommend Mike without hesitation.

Review 2 (2022-04-29 - Rating: 5)
There was a leak issue with my sink pipe and Ive reached out to Michael to obtain a quote. He offered a reasonable price and he showed up on time to do the work. He explained me to the problem at hand and went through the process on how to fix it. He tested the kitchen pipes multiple times before he left to ensure there was no issue. However, the pipe started leaking the same day again. When I informed him about it, he came back the same day to fix the problem. He retested it multiple times again and Ive never had an issue since then. Michael was a professional through and through and I appreciate his honesty. Ill definitely be using him again!

Review 3 (2023-02-23 - Rating: 5)
We were in a very difficult situation: it was winter, and a heating pipe had broken in an unidentifiable place behind a wall, or underground, in our basement apartment. The heat had to be turned off for our whole 4-unit building. Two other very reputable companies both told us we had to rip out our entire kitchen(!) to find the break and fix it. We were facing a huge expense and a complete disruption in our lives. Michael Donahue came over and immediately identified an entirely different way of solving the problem. He explained it very patiently to everyone in our building, came the next day, completed the job in a single day, restoring heat to our building with no demolition at all! He is truly in a league of his own. He charges fairly: you will pay top dollar, but it is worth every penny. In our case, he literally saved us at least $25K in collateral expenses.

Review 4 (2021-12-30 - Rating: 5)
I contacted Mike because my heater was running sporadically. He answered promptly and was able to squeeze me in 2 day time and diagnosed the problem with my boiler in 5 minutes. He was able to fix the problem so I can get heat for now and told me if it breaks, he will return with the replacement part if it breaks.He is efficient and honest. I wont hesitate to use him for all my repairs.Thanks Mike!

Review 5 (2022-01-12 - Rating: 5)
Michael was responsive, thorough, and knowledgable. He communicated clearly over the phone and via text message. His pricing was reasonable and he worked exactly as-promised to remove and cart our old water heaters and install new ones. He was a pleasure to work with.

Review 6 (2021-05-25 - Rating: 5)
I called Michael Donahue Plumbing after my sink had a back up that would not drain. I left a message on their voicemail and received a response within 15 minutes. We set up a time for the plumber to come out, and they were on time to review the situation. Mr. Donahue himself came, looked over the sink, the pipes, and gave me a fair estimate for the repair. He had another job to finish, so came in the afternoon at an agreed upon time to complete the work. Unfortunately the sink itself caved during this time, but Mr. Donahue was able to fix it, along with the pipes and drain. He was incredibly professional, taking me through his process, why the back up happened, and how to avoid this in the future. The work was high quality, and was finished very quickly. He took a bad situation and turned it right around! I will not hesitate to call him for any future plumbing needs and give him my highest recommendation.

Review 7 (2020-09-29 - Rating: 5)
Mikes smart, fast and super-competent. When you want the job done right the first time, Mikes your guy. The man really knows his plumbing. If you need to wait a little to get on his schedule, youll be glad you did. (No surprise that a good plumber with fair prices has a busy calendar.) Also, a quick shoutout to his assistant Vince, a good man; working together they are an effective and speedy team.

Review 8 (2020-10-29 - Rating: 5)
Outstanding service. I had a difficult post-tenant move-out situation and Mr. Donahue went above and beyond to make the repairs. He contacted me within minutes of my online inquiry and scheduled a free consultation within a few hours. He made the repairs immediately following the consultation for a fair and reasonable fee. Mr. Donahue is a master plumber and I have used his company for almost two decades and will continue to use them exclusively. Excellent service and quality repairs.

Review 9 (2021-04-01 - Rating: 5)
I had a bathroom faucet that had completely seized up. Mike responded very quickly to my message and was able to fit me in the next day. He was right on time, professional, took all safety precautions and was able to fix the faucet saving me having to replace the whole thing. He will be the first one I call the next time I need a plumber!

Review 10 (2021-04-22 - Rating: 5)
Mike is simply the best. Professional, knowledgeable, respectful, punctual, honest. I wouldn’t go to anyone else even if I have to wait for his availability. He is very busy but it’s not surprising that he has loyal customers.

Review 11 (2020-05-07 - Rating: 5)
Mr. Donahue responded to my call immediately and came and saw the problem. Within 2 days, it was fixed! Amazing work, price, and communication. Thanks again Mike!

Review 12 (2023-04-13 - Rating: 5)
Our building lost hot water on the weekend. He came on a Saturday when no one else would take my call. He was communicative from the start and went the extra mile while on-site. He got the hot water heater working again also discovered and stayed late to fix another issue. I greatly appreciate his help and would call him again in future.

Review 13 (2022-01-25 - Rating: 5)
Hes a humble guy and an honest plumber. He did a much needed clean out and service of my boiler. I am very grateful to have been able to connect with someone that did great work and is a good communicator and not out to take advantage of anyone. He was easy to work with and highly highly recommend him.

Review 14 (2023-04-16 - Rating: 5)
Mike is great. Showed up last minute on a Friday afternoon, and did an excellent job on our sink repair.

Review 15 (2022-09-08 - Rating: 5)
Had great experience working with Michael. He is great at what he does. Cannot recommend him enough!

Review 16 (2021-04-18 - Rating: 5)
We used Mike to secure a water pipe and to run water to the front yard of our house. He was very knowledgeable and gave us many options. He was on time, worked quickly and overall was very clean. Would definitely recommend and will use again.

Review 17 (2020-06-19 - Rating: 5)
Michael has fixed several plumbing issues in our apartment now and has done a great job every time. Every jobs has been performed quickly at a fair rate with a clear explanation of what needs to be fixed. As long as we are in Brooklyn, we will call Michael for our plumbing issues!