Authorized Heating Inc.
Located in Brooklyn, New York
Address: 8005 17th Ave, Brooklyn, NY 11214, United States
Phone: +1 718-468-9283
Rating: 4.8
Services
- Repair services
- Credit cards
Categories
- Plumber
- Heating contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-13 - Rating: 5)
This process was so easy with Authorized Heating that Im really skeptical about using any other company. I had a hot water heater that failed unexpectedly. After several feeble attempts with other plumbing companies, (AH) fixed the problem. Going forward, my first and only choice to address any of my home plumbing issues will be to go with Authorized Heating. Great Work! -
Review 2 (2024-11-25 - Rating: 5)
Professional Service, In fact A Very Pleasant experience from Beginning to End. The Service Technician was Knowledgeable, and Did his Job Well. Very Satisfied. Would 100% Recommend This Company. Thanks to all. -
Review 3 (2024-05-07 - Rating: 5)
So easy to work with. Mike picked up our calls and was able to send someone out same day. Damian was the one to do our inspection and he was very knowledgeable and helpful. Got on the phone with a rep to describe our issues clearly. We were able to get the replacements we needed. -
Review 4 (2024-06-23 - Rating: 5)
Authorized Heating serviced my pool heater and my experience from start to finish was seamless, from the party who received my service call and scheduled me, to the on time, extremely polite and proficient tech who servicedmy heater and resolved my issue. I am extremely happy with the service they provided me with and I highly recommend them, my experience was top tier! -
Review 5 (2024-12-13 - Rating: 5)
Phone service was courteous and welcoming, the team was knowledgeable and kept me updated on all aspects of the job -
Review 6 (2023-09-07 - Rating: 5)
My experience today was excellent. I called this morning and by noon everything was done. Rob was extremely professional and extremely kind. He treated me with respect and knew what he was doing. He explained everything to me and I was very happy. They are a great company have used them in the past and always comes to my rescue!!!! Thank you so much !!! They are extremely professional and reliable these days that is hard to come by. Thanks again Rob!!!!Have a great day and thanks again Mark !!!!Jeanne -
Review 7 (2024-05-31 - Rating: 5)
The technician who came over to work on the tank, Damian, was very knowledgeable and very professional. He ran a test and switched a piece. I was very satisfied with the work. I hope everything goes well after this. -
Review 8 (2020-07-25 - Rating: 5)
This company is right on time and very professional they sent 2 guys Dave & Duane I think . ( Very Nice Guys )I did not spend much time chatting them up they came here and asked which way and location of water heater.They knew what to do and look for and right away to testing the components and found the problem within a couple minutes and concluded the Control Module was bad and got to it right away replacing it .They had the control module replaced and hooked back up within I would say about 20 minutes and then proceeded to fire up the heater and it fired the first time they tried it and everything is working great.Its July 24, 2020 and everything is good.I would Highly recommend this company if you need some Warranty work done they cover most brands -
Review 9 (2024-06-05 - Rating: 5)
The professional workers came in, diagnosed the problem and was able to fix it on the spot. Will call them again if necessary. -
Review 10 (2024-03-30 - Rating: 5)
My electric boiler went out on me and we had no hot water in the house. I contacted Authorized Heating and they responded the same day and had the problem fixed within the week. Nothing but high praise for this company and they provided nothing but professionalism. I would definitely recommend! -
Review 11 (2024-05-05 - Rating: 5)
Very prompt and friendly service. I called first thing on a Monday morning and they came and installed it that day and I returned from work to hot water! Highly recommended. -
Review 12 (2024-07-02 - Rating: 5)
Rob was excellent, professional, and he informed me of everything that needed to be done all the way. So grateful for his expertise. Thank you!! -
Review 13 (2023-10-14 - Rating: 5)
Damian is nice! He came yesterday, Friday to finish what Dave left behind on Monday. It’s the annual maintenance. Dave should really have known better what needed to be done. But we forgive him. And we are pleased with Damian who did a great job. He is a pleasant young man with knowledge and experience - way better than Dave, of course. I told him before he left that we want him to come back next winter for the yearly maintenance -
Review 14 (2024-07-16 - Rating: 5)
Technician, Damien, came at a timely fashion, was very professional in diagnosing and rectifying the problem. Will use your company in the future! -
Review 15 (2024-09-10 - Rating: 5)
Friendly and knowledgeable people. They were terrific. I highly recommend them. -
Review 16 (2024-09-03 - Rating: 5)
The guys were great. Very fast, quick and efficient service. These guys are the best. -
Review 17 (2024-10-25 - Rating: 5)
Good communication, arrived on time, and repaired our broken boiler quickly. Would use again! -
Review 18 (2023-10-06 - Rating: 5)
Our hot water was out for a week after the floods. Our regular plumber came out and said they could fix it in 2 weeks. Authorized Hearing came the next day and fixed it!!! And it was very reasonable. Highly recommend. -
Review 19 (2023-08-29 - Rating: 5)
Authorized Heating did a great job fixing my water heater. They were able to fit me in same day on a Friday to get hot water working for the weekend and then came Monday to replace the part. Thank you! -
Review 20 (2024-04-17 - Rating: 5)
They fixed our tankless combi heater twice for two different issues and were professional and extremely knowledgeable. Would definitely use them again! -
Review 21 (2022-05-18 - Rating: 5)
Many thanks to Marc and his crew at Authorized heating. My hot water heater was successfully repaired by installing 2 new replacement parts. We appreciate the quick response and courteous manner in which the heater was repaired. Dealing with them was easy and the pricing was reasonable and fair. I highly recommend using this company -
Review 22 (2024-11-26 - Rating: 5)
Tech was professional. Job was done in a timely manner. -
Review 23 (2022-09-29 - Rating: 5)
I used Authorized Heating for a complicated issue related to my hot water heater. I found their service to be excellent. They are very responsive and well organized. Marc walked me through the issue and what my best options were. I will definitely use Authorized Heating again! -
Review 24 (2022-06-08 - Rating: 5)
My pool heater was not working, found this late in the day. I tried a local to Staten Island company and had a 3 week wait for repair. A friend recommended Authorized Heating, I left a message after 7pm. By 8:45am I got a call back. They scheduled the repair a day later, promised to call before arriving. Yes 👍🏼 they did as promised! I like their prompt service. The guys were friendly and professional. The job was completed and repaired. I’m a happy and satisfied customer. Highly recommend. -
Review 25 (2023-09-13 - Rating: 5)
The service was very accommodating, we called on Monday and they sent someone out on Tuesday. Damion was very professional and informative. Excellent service. Will use again if I have to. -
Review 26 (2023-07-07 - Rating: 5)
Thank you Mark for sending Rob out to take care of my issue so quickly! We now have hot water! I appreciate you putting us on the schedule the same day I called. Excellent service 👏 👍 -
Review 27 (2023-09-23 - Rating: 5)
David was punctual and knowledgeable and fixed my problem quickly. The people in the office answer phones and respond immediately - no getting stuck in voice mail land. Reasonable price, great service. -
Review 28 (2024-06-04 - Rating: 5)
Authorized Heating has been excellent to work with. They were incredibly prompt and responsive to the issue my building was having and I plan to work with them again. -
Review 29 (2024-08-01 - Rating: 5)
Great service! The tech was knowledgeable and worked quickly. -
Review 30 (2024-03-18 - Rating: 5)
Great customer service always ready to assist with my hot water tank issues. I definitely appreciate the PROMPT service with my property needs. A+ -
Review 31 (2024-05-22 - Rating: 5)
Great service. Polite, professional, and great price. My pool is going to be sizzling this year. Thank you. -
Review 32 (2024-10-22 - Rating: 5)
Technician was on time, extremely knowledgeable and courteous. Issues were resolved and Technician made recommendations to avoid future issues. Would highly recommend using Authorized Heating. -
Review 33 (2019-12-12 - Rating: 5)
The 2 servicemen that came into my home were very respectful and super nice! They did their job very efficiently and even made me laugh. My boiler is running better than the day I had it installed. They were very professional and knew what they were doing. I recommend Authorized heating very highly. -
Review 34 (2023-08-01 - Rating: 5)
Hands down the best and most honest service in the 5 boros. Period. I have dealt with many fly by night scammers who call themselves plumbers, Thankfully I found Authorized Heating which have proven to be a trustworthy company over time. -
Review 35 (2024-10-22 - Rating: 5)
Prompt. Professional. Informative. Best of all problem solved AND gave me a referral for a certified boiler inspector. Thanks Authorized Heating. -
Review 36 (2018-09-29 - Rating: 5)
Authorized Heating was selected in a warranty replacement of an water heater. Marc was responsive and quickly arranged for a his people to come at a time convenient to us. His workers arrived promptly, evaluated the situation, removed the old water heater and went to get the new replacement for us. They returned and quickly installed the replacement unit. They were neat in their work area and in stacking the packaging. Very satisfied. -
Review 37 (2019-11-24 - Rating: 5)
My water heater sprung a leak. Spoke to Marc the owner, and he advised me that he was sending over a technician with my new AO SMITH water heater, and would be there within the hour. They were right on time and installed my new heater to my satisfaction. Great technicians and great service. Highly recommend them. -
Review 38 (2019-04-17 - Rating: 4)
Marc was incredibly helpful addressing the issue with our water boiler. He was kind enough to help us address an immediate issue over the phone late Friday afternoon, on his way home. This shows how much he cares for his clients. 100% would recommend to anyone in need of a fix. Their response time was quite fast. -
Review 39 (2024-11-13 - Rating: 5)
Great fast service. Friendly and courteous -
Review 40 (2019-05-09 - Rating: 5)
I had a problem with a newly installed water heater. Marc responded from my call to the manufacturer and set up a convenient time for his guys to come by. David and Damien showed up on time and fixed the problem quickly and efficiently, and left no mess. Thank you for the great job! -
Review 41 (2022-05-13 - Rating: 5)
This review was revised because the situation was handled appropriately in regards to payment in my specific case where there was no issue with the boiler.I called Authorized heating because they are 1:2 of the only companies listed that gives certified service for the AO smith combi boiler.When I called, they were very nice and tried to get me an appointment right away and explained that billing for service is POR with a certain amount for the first hour and an amount for every hour thereafter, which of course is fine. They were accommodating in getting me an appointment quickly, as with most. The service men that came were polite and knowledgeable; however there was nothing wrong with my boiler and they advised me to seek a plumber. This process took no longer than 15-20 mins if that.I would definitely recommend this company if there is an issue with your boiler. -
Review 42 (2023-05-23 - Rating: 5)
Kevin was on time, professional and thoroughly explained what he was doing in trouble shooting our water heater installation. We highly recommend using them. -
Review 43 (2019-04-26 - Rating: 5)
Marc from Authorized heating is GREAT! He showed up on time, which in and of itself is incredible these days. He was thorough, informative, polite, and had great communication skills. Marc was a true pleasure to work with. I will definitely use him, and recommend him to everyone in the future.. Thanks Marc.. -
Review 44 (2024-10-04 - Rating: 5)
Quick response and quick fix to a boiler issue at a reasonable price. -
Review 45 (2024-05-30 - Rating: 5)
Your men were well ahead of schedule. They diagnosed the problem quickly and fixed it. Highly recommended. -
Review 46 (2020-10-27 - Rating: 5)
Marc and his guys have gone way above and beyond the call of duty for me and my family. I had a pool heater that wasnt working. It was the off-season and AH had stopped doing service for pool heaters, but re-loaded their truck with the appropriate equipment and came by to help. Far above and beyond the call of duty. Marc was also incredibly helpful on the phone, and always available for good advice. A+ service, A+ company-- would work with them any day. Receiving excellent service like this during a pandemic is not soon forgotten. -
Review 47 (2020-05-08 - Rating: 5)
These Heroes showed up within 2 hours of my call in the middle of a pandemic and fixed my hot water heater in about 10 minutes. (I thought I needed a whole new heater so this was a huge relief.) Costs were fairly explained up front and the entire experience was no nonsense and professional.I can highly recommend. -
Review 48 (2024-01-11 - Rating: 5)
Good communicating back and forth. They came in a timely matter and got the job done fast. Awesome service for sure 👍🏻. -
Review 49 (2016-10-04 - Rating: 5)
Had a good experience using there service. Boiler wasnt getting water hot-hot like it used to even after turning dial up to 120 degrees. They came next day and did an inspection and basically saved our house from a potential flood god know what else as our boiler was approaching 10 years old.New heater installed next day and back to hot-hot water. Took about 4 hours but really clean work and courteous repair men. -
Review 50 (2024-08-06 - Rating: 5)
Authorized Heating was very professional and efficient. They promised and they delivered. Technician Robert was punctual, professional and friendly.I would definitely recommend Authorized Heating to those in need of quality repairs. -
Review 51 (2020-09-03 - Rating: 5)
Installed a new gas water heater in my house the same day I called in the request, fairly late in the day. Quick turnaround and removed my old water heater after they were done. All in good job and professional. -
Review 52 (2017-10-25 - Rating: 5)
Kevin was the Tech sent to repair my AO Smith water heater. All in all, this was a Seamless experience from the time I called till resolution of my problem. Kevin arrived ahead of appointment time, was very pleasant, diagnosed and fixed the problem and made sure everything worked before he left.I will definitely recommend their services and will not hesitate to use them again, if needed. -
Review 53 (2024-06-17 - Rating: 5)
They were great nice neat job and they were fast job was done in an hour -
Review 54 (2021-06-22 - Rating: 5)
I am a first time customer and will certainly use them again. Marc and Kevin were able to come to my house the same day I called and they quickly sorted out my issue. Thanks for coming all the way to the south shore of SI and fighting all the traffic! -
Review 55 (2017-06-12 - Rating: 5)
Great experience using Authorized Heating. Needed a new 50 gallon tank installed to replace my older leaking American. K and Dave came in and took out the old one and had the new one installed and ready in about an hour. Seamless experience. Highly recommend. -
Review 56 (2024-10-04 - Rating: 5)
First-rate service from knowledgable professionals at Authorized Heating Inc. Hot Water Tank sourcing and replacement carried out at very short notice with great communication, for a reasonable price. This company came recommended by the tank manufacturer AO Smith, and I can see why. Solid, reliable people. -
Review 57 (2019-04-17 - Rating: 5)
Authorized Heating really sprung into action when I called as a first time customer. They kept a entire condo from losing hot water and were amazing at getting us a new hot water under warranty. Marc was a pleasure to work with and took care of all the paperwork for us. I would recommend this company for anybody who needs repairs to boilers or hot water heaters. They also has a full list of companies they can recommend for items they do not handle. -
Review 58 (2019-08-02 - Rating: 5)
Highly recommend! Marc, the manager, provided invaluable guidance, patience and persistence in navigating a heater warranty repair with Pentair; always available to answer questions and was a powerful advocate for me as a customer and consumer. Kevin, who provided the service call, was conscientious, pleasant and took the time to fully explain the work being done. Would certainly use again without any hesitation! Thank you Authorized Heating!! -
Review 59 (2023-07-08 - Rating: 5)
Thank you Dameon for a quick repair. Yay! We have hot water. The process was quick and easy. Unfortunately I was only covered for the parts portion of this call but the service was excellent! -
Review 60 (2021-05-19 - Rating: 5)
Marc was super responsive and the guys were efficient and professional. The follow-up after the job was done was top notch.Its really hard to find people who just do what they say they are going to go and do it well. -
Review 61 (2021-03-03 - Rating: 5)
They got back to me quickly, provided excellent advice and gave me a price comparable to others for installing a hot water heater. I went with a plumber a bit closer to home, but I was really impressed with the professionalism of these guys on the phone. -
Review 62 (2024-11-12 - Rating: 5)
Excellent customer service. The technician was very professional. -
Review 63 (2023-03-27 - Rating: 5)
Normally I dont write reviews Authorized heating was so great i have to say something. I used this company for my hot water heater, the technician was awesome, very knowledgeable of what he was doing. -
Review 64 (2021-05-20 - Rating: 5)
Mark and his employees were able to diagnose our pool heater problem and followed through with the repair quickly and thoroughly. Other people looked at our pool heater, which would intermittently fail, but they were the only ones who figured out the problem and were able to repair it quickly. -
Review 65 (2019-09-17 - Rating: 5)
I spoke to Kevin from the office on Monday and he sent one of his best technicians David & Daniel to inspect my Takagi ductless water heater on Tuesday morning. They were very professional and explained to me why the water heater didn’t have consistent hot water supply and showed me how to maintain it so I can service it myself (simply DIY, clean fuse/rod, water filter) and save from future service fees! The initial charge was $190 for the first hour and $125 each hour after. But usually diagnosis is made on first hour, and if parts are needed usually comes in within 1 - 2 days. But it would be another $125 to put on the parts, and Takagi has 6 years warranty on parts, and you would just pay the shipping fee if within warranty. Authorized Heating also provide a 6 month guaranteed on the work they do which is another plus! Great experience with this company, very knowledgeable and professional, and would recommend to everyone! -
Review 66 (2020-11-09 - Rating: 5)
Marc and team were terrific! I called them in the morning with an emergency and they finished the job that day. They came on schedule and effectively communicated everything that was happening. I highly recommend them. -
Review 67 (2024-03-15 - Rating: 5)
Very reliable, prompt service, excellent work. Would definitely use them again -
Review 68 (2019-12-17 - Rating: 5)
We have a Baxi Luna 3 Comfort on demand water heater which was in our home when we purchased it back in 2016. Problem...hot water but NO HEAT. After many failed attempts to find someone who could help us get the heat working, we finally got lucky. We were referred to Marc the owner of Authorized Heating (Brooklyn) by his good friend Phil. Phil is the owner of Phil’s Air Conditioning & Heating Corp. By the way, Phil’s business is located on Staten Island which is where our home is. I left a message on the AH machine on Friday evening, because everyone knows things always happen on the weekend. But enough... I called and spoke to Marc (AH) at 8:05 Monday morning. He was on the phone with another customer but he called me right back. Marc immediately knew who I was (his friend had texted him). Marc told me that he was familiar with our unit (no worries) and explained the service call charges. I asked when they could come to look at the unit and he said this morning before noon. That said, David (technician) was at our home a little after 10. He checked the thermostat first thing, no problem there. The problem was a faulty electrical connection. He fixed the connection and serviced the unit (box). But they did not leave immediately, David and his assistant stayed to be sure that the heat came up and that the water was up to temperature. Thanks to Authorized Heating and their knowledgeable technicians we now have a warm toasty home. -
Review 69 (2024-02-12 - Rating: 5)
Excellent service. technician called when he was on the way, arrived on time, repaired and replaced parts quickly -
Review 70 (2016-12-08 - Rating: 5)
HAd a really positive experience dealing with these guys. Didnt take long to to troubleshoot why my water wasnt heating up right seeing that I had my tank replace 2 years ago. Changed a few settings and swapped out a small piece and I was back in biz.They didnt charge me for the part either only the service fee which I thought was pretty cool. -
Review 71 (2020-02-18 - Rating: 5)
They did a Great Job. Called to Confirm, Came on Time, No Nonsense. I Highly Recommend this Company. I will definitely use them from now on For any Plumbing Needs. -
Review 72 (2016-10-04 - Rating: 5)
When hot water becomes cold, so do your emotions. I was hopeless and not sure on who to call because of the fact that there is so many companies. The truth is that true friends are made in difficult times. I called and spoke to Marc and addressed my issue. He was focused on what was best for me. Within 15min his son Kevin called (very professional and capable) and within the hour I had hot water again. A++ service and response, their bill was half of what the other companies quoted me. -
Review 73 (2016-06-14 - Rating: 5)
Came out same day, professional and treated me, a woman, with respect. Explained what he was doing, what the problem with the pool heater was and how to maintain. Plus their pricing was awesome...I didnt feel taken advantage of! Thank you! -
Review 74 (2023-04-27 - Rating: 5)
I’m very satisfy w the work. Damion is professional and friendly. Definitely on time, actually he was early! -
Review 75 (2017-09-28 - Rating: 5)
Super responsive, knowledgable, problem-solving attitude. No interest in wasting time, honest, and effective. I had a lingering problem with my condensing boiler and, after various others charged me while attempting to fix the problem, these guys got it right away. -
Review 76 (2023-12-22 - Rating: 5)
Very professional, answered questions and explained our options transparently.Installed cleanly and efficiently.Good people! -
Review 77 (2022-12-14 - Rating: 5)
Impeccably professional in every regard: communication, timeliness, clarity, expertise. Fair price. Excellent experience and most grateful for excellence of service. -
Review 78 (2021-01-15 - Rating: 5)
Without a doubt one of the best run and operated hot water and heating contractors we ever had the pleasure of doing business with. Looking forward to doing a ton of more business with those guys.SincerelyRichard and Steven Santoro -
Review 79 (2024-02-17 - Rating: 5)
Robert the technician came to check my burning pilot and changed the part. I am happy with his service. -
Review 80 (2023-11-13 - Rating: 5)
Authorized came on short notice and did a great job finding out what was wrong. Unfortunately the issue has to be presented to the manfacture. -
Review 81 (2021-01-21 - Rating: 4)
I would’ve given them 5 stars but they left this large, obnoxious pink sticker advertising their company on my water heater without asking. It’ll have to be scraped off with a razor. They need to understand that is never an acceptable thing to do. -
Review 82 (2016-02-24 - Rating: 5)
Great service, great price no surprises when they were done and havent had any problems since.Update 2 years later-Just had a routine service on my heater to make sure everything was working right and was very polite and answered all my question. -
Review 83 (2017-07-27 - Rating: 5)
They responded within 4 hrs from my initial call to fix my pool heater the 2 techs that came were courteous neat did a clean job and were professional at all times I would highly recommend this company for any of your service needs on Hayward pool heaters now I know why Hayward has them listed as one of their Platinum service representatives -
Review 84 (2024-01-14 - Rating: 5)
Damion came to my house because of an emergency heating problem on a Friday afternoon. The problem was solved quickly and effectively. -
Review 85 (2023-10-13 - Rating: 5)
Very prompt. The repairman knew exactly what was wrong with the water heater and brought the part that was needed to fix the problem. -
Review 86 (2016-08-10 - Rating: 4)
Spoke with rep Mark, described the problem and made recommendations that would resolve issue. He was so helpful! Gave 4 in stead of 5 only because I have not used services yet but come winter will def call. -
Review 87 (2019-10-02 - Rating: 5)
Fast and professional! I called and they were there within the hour. The techs were professional, friendly and kind. I definitely recommend this company -
Review 88 (2024-04-12 - Rating: 5)
The water heater repair: excellent job done quickly exactly on expected time -
Review 89 (2017-02-06 - Rating: 5)
My hot water tank broke unexpectedly and these guys were here the same day to install a new one. Their work and rates were absolutely first rate and I would wholly recommend them. -
Review 90 (2023-06-06 - Rating: 5)
The mechanic was very thorough in looking into and diagnosing the unit I am having issues with. -
Review 91 (2023-05-01 - Rating: 5)
Straight forward, no nonsense, friendly experience. Really happy with the result, would recommend using this company. -
Review 92 (2018-11-02 - Rating: 5)
Very satisfied with their service. The technician was very professional and well educated in his work. Will recommend to my friends and family. -
Review 93 (2024-09-06 - Rating: 5)
Technician was professional and knowledgeable. -
Review 94 (2024-02-02 - Rating: 5)
Repeat customer. Great experience with Damion who was knowledgeable, professional, and punctual. Thanks so much for the great service. -
Review 95 (2024-04-19 - Rating: 5)
Fixed the problem right away! Very knowledgeable and know what they’re talking about -
Review 96 (2024-10-08 - Rating: 5)
Good job -
Review 97 (2020-12-18 - Rating: 5)
Technician/Plumber was on time, respected the property, and explained the process he was going to do.Great service. -
Review 98 (2020-06-30 - Rating: 5)
Excellent professionals like in the good old days. Glad to know that someone out there knows how to treat and value their customers.Thank you again!! -
Review 99 (2016-04-13 - Rating: 5)
Marc and the guys at Authorized have been quick to get our buildings boiler and hot water heater back up and running - they are who I trust to get it done when the unexpected happens. -
Review 100 (2023-05-15 - Rating: 5)
The person who came to complete the job was very professional and on time. I would highly recommend ! -
Review 101 (2024-04-23 - Rating: 5)
These guys came fast, immediately identified the problem, and fixed it. Cant beat it. -
Review 102 (2017-02-10 - Rating: 5)
I called at noon on a snowy Friday, and The job was completes same day before 3 PM. Excellent service. -
Review 103 (2024-08-28 - Rating: 5)
Xcellent n quick service !! -
Review 104 (2021-06-11 - Rating: 5)
Dave our repair guy was very professional and explained what the problem was and fixed it! I would highly recommend for pool heater repair!👍🏻 -
Review 105 (2021-10-23 - Rating: 5)
Authorized Heating has been servicing my boiler and hot water heater for years now! They are always responsive and reliable!! -
Review 106 (2024-03-14 - Rating: 5)
I called with an issue with my tankless water heater.They are very responsive, they called and texted with updates on the work that needed to be done. They are very helpful/knowledgeable in explaining what the issue was and what repairs needed to be done.Thank you very much getting everything done so quickly -
Review 107 (2018-10-04 - Rating: 5)
These guys were lifesavers. Prompt, professional, pleasant, courteous and neat. Couldn’t ask for a better job. -
Review 108 (2024-03-18 - Rating: 5)
Courteous, very polite and Helpful right away. Dave did a great job, I highly recommend this Company. -
Review 109 (2023-09-29 - Rating: 5)
Great and prompt service provided, thorough and informative. - Thanks! -
Review 110 (2024-07-03 - Rating: 5)
Damion was very professional and answered all questions we had as he performed a maintenance on our Navien tankless water heater. -
Review 111 (2018-07-13 - Rating: 5)
Professional service, quick repair, same-day. Got my pool heater up and running.thank you. -
Review 112 (2024-08-26 - Rating: 5)
Professional, knowledgeable, courteous -
Review 113 (2023-12-11 - Rating: 5)
The response was excellent as well as the completion of the job -
Review 114 (2023-11-21 - Rating: 5)
Best Servicing CO - Punctual, Gets it done. -
Review 115 (2020-05-29 - Rating: 5)
Friendly nice and competent.Gave good referrals.Very helpful. -
Review 116 (2023-08-08 - Rating: 5)
Technician was very professional and respectful. Called prior to reaching to give me a heads up! Highly recommend -
Review 117 (2023-09-27 - Rating: 5)
The tech amici an know exactly what the problem is and fix it real quick! -
Review 118 (2024-02-07 - Rating: 5)
Good company… on time, very knowledgeable. Would definitely recommend! -
Review 119 (2023-07-15 - Rating: 5)
Delivery was very fast, not cheap though. Email confirmation was good part of service -
Review 120 (2017-03-03 - Rating: 5)
Plumbing service came out to service my water heater, satisfied with the service provided -
Review 121 (2023-11-29 - Rating: 5)
Honest and always get the job done ! -
Review 122 (2023-08-24 - Rating: 5)
The technician Calvin is a very good man. -
Review 123 (2019-06-20 - Rating: 5)
AUTHORIZED HEATING CAME RIGHT AWAY AND FIXED THE PROBLEM IN A FAST QUICK AND PROFESSIONALLY . THANK YOU SO MUCH!!!! -
Review 124 (2022-05-17 - Rating: 5)
When I say Amazing I mean FANTASTIC !!!These guys fixed an issue that other companies could not fix. and they did fast and without trying to steal from me. I really appreciate the honesty, professionalism and work ethic. They have been on time and were super polite to my tenant. I cannot recommend them enough. Honest people in a sea of scammers. -
Review 125 (2017-06-21 - Rating: 5)
Friendly and professional service. Very pleased. Many thanks!!! -
Review 126 (2021-12-01 - Rating: 5)
Professional, prompt and overall trustworthy service. Authorized Heating was exceptional with their response and resolved my boiler issue quickly and professionally. They kept me informed on every issue and went out of their way to resolve the problem.I highly recommend them to anyone seeking professional, honest and courteous service. -
Review 127 (2014-08-19 - Rating: 5)
Great company to work with. Good price and service. -
Review 128 (2019-01-04 - Rating: 5)
Great Job by Great guys. They answered my call with a quick call back. They came when they said they would. Their work was clean, and quick. I will use them again and recommend them to everyone. Thanks again. -
Review 129 (2021-08-13 - Rating: 5)
Service tech Damien ,was courteous & answered all of my questions. -
Review 130 (2022-01-14 - Rating: 5)
These guys are amazing and my new go-to plumbers. I have a tankless heater that was acting up. After spending over 2 hours on the phone with the manufactures tech support I gave up and called Authorized ( who are authorized techs for my unit ). The guys came even earlier than scheduled and diagnosed and fixed the issue in literally 20 minutes. I’ve called them again a few days before Christmas for a weird noise my heater was making. Again they were prompt, professional, and most importantly know what they are doing. If you need quality plumbing works dont hesitate to call Authorized, highly recommended -
Review 131 (2019-12-09 - Rating: 5)
Mark and his crew are great. They had been helping me with my very old boiler for several years. Finally it was time to replace and they did a great job. Installed it quickly, correctly, at a great price, and left the basement cleaner than they found it. I would highly recommend Authorized Heating. -
Review 132 (2017-06-16 - Rating: 5)
Very good, very professional. I suggest to hire them. -
Review 133 (2019-09-26 - Rating: 5)
Great service and nice workers Good price -
Review 134 (2023-06-30 - Rating: 5)
Courteous and professional worker..Rob 👌 -
Review 135 (2023-10-09 - Rating: 5)
It was perfect.Thanks to Robert -
Review 136 (2017-05-16 - Rating: 5)
With the cold weather that we just had, I noticed that my heat was not working and that the motor on the furnace was running. My cousin recommended that I call Authorized Heating. I am so glad that I did!The furnace was from 1960 and I was positive that I was going to be told that I should replace it. I was very wrong !Kevin, a personable young man, came to take a look. My thought, this furnace is older than he is and he is not going to be familiar with it. Again, I was wrong! He was not only very adept at fixing it but did it in a timely manner! He takes pride in his work and really knew what he was doing.I most certainly will call this company again and will highly recommend it to friends who have a problem with their heat.Thank you. -
Review 137 (2019-05-24 - Rating: 5)
I called up on a Tuesday afternoon, concerned about my hot water heater leaking water. I spoke to Marc on the phone. He was very nice and informative and told me there would be someone there within the hour. 30 minutes later a worker named Kevin showed up. He explained to me what the procedure was and how long it would take. He cleaned up the items around the hot water heater and the spilled water on the floor. After an hour of work the hot water heater was replaced. I would recommend and call them for future work. -
Review 138 (2020-12-02 - Rating: 5)
They came to program our pool heater and pump to the computer system that operates it. The technician came on time & did the job. He was very knowledgeable and courteous. -
Review 139 (2014-07-27 - Rating: 5)
After pricing around, I am extremely happy I chose this company for my hot water and boiler needs. There was plenty of price gouging and false promises made by their competitors. Competent and knowledgeable technicians. Strongly recommend. -
Review 140 (2023-11-03 - Rating: 5)
Reliable and honest service. Replaced our pilot system and got us up and running again at a very reasonable cost. -
Review 141 (2018-11-29 - Rating: 5)
Excellent scheduling and excellent service - Called the office and they put it in right away - would recommend them to my closest of friends and family -
Review 142 (2023-02-17 - Rating: 5)
PROFESSIONALS, HONEST.... VERY KNOWLEDGEABLE.ON TIME!!! -
Review 143 (2023-06-01 - Rating: 5)
As professional as I always remembered this company -
Review 144 (2022-10-30 - Rating: 5)
Food takes time but is good food -
Review 145 (2024-01-19 - Rating: 5)
Very helpful and informative! -
Review 146 (2023-06-01 - Rating: 5)
Excellent service very efficient!! -
Review 147 (2024-06-05 - Rating: 5)
Excellent -
Review 148 (2023-12-21 - Rating: 5)
Very good service -
Review 149 (2020-12-13 - Rating: 5)
The technician is very professional and fast! -
Review 150 (2023-10-04 - Rating: 5)
Thank you, Robert and Mark. -
Review 151 (2018-10-24 - Rating: 5)
Arrived on time and fixed the problem quickly ! -
Review 152 (2024-02-28 - Rating: 5)
Excellent rating. -
Review 153 (2021-01-15 - Rating: 5)
Very professional and fast service. -
Review 154 (2023-05-12 - Rating: 5)
Very happy with the service -
Review 155 (2013-12-12 - Rating: 5)
Great service and price and i havent had a problem with my boiler since i will defiantely recommend for your boiler needs -
Review 156 (2019-10-07 - Rating: 5)
Job well done! -
Review 157 (2023-09-29 - Rating: 4)
Good service -
Review 158 (2023-08-17 - Rating: 5)
Excellent company!!!! -
Review 159 (2023-06-28 - Rating: 5)
Very good service -
Review 160 (2024-09-25 - Rating: 5)
Did an amazing job !!!!!!!!!!!!!!!!!!!!!!!! -
Review 161 (2023-11-17 - Rating: 5)
Excellent!!!