Stanley Lewis Plumbing and Heating

Located in Brooklyn, New York

Address: 749 Prospect Pl, Brooklyn, NY 11216, United States

Phone: +1 718-774-8757

Rating: 4.2

Services

On-site services
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Credit cards

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-21 - Rating: 5)
The Stanley Lewis team was so easy to work with. Karen was always responsive and Dale cleaned our boiler to keep it running and taught us how to maintain it going forward. I highly recommend using this plumbing and heating service for regular maintenance.

Review 2 (2024-02-23 - Rating: 4)
I am most satisfied with the install of my Honeywell WIFI thermostat. I am now able to manage my heat from out of town. Technician Marvin Johns was very professional, followed up to my calls promptly and was patient in answering my question. Would highly recommend Stanley Louis as there office people also are prompt in following up when called.

Review 3 (2023-12-26 - Rating: 5)
I engaged Stanley Lewis Plumbing and Heating to solve a full-house radiator-geyser crisis. The situation was alarming and overwhelming.The first technician did not address the main problem. However, over a series of follow up calls, the office did identify a more appropriate technician for the necessary complicated work.My five star review is a compliment to the professional service which followed. With evident skill, a deep knowledge of the field, respectful and thoughtful care in his work, clear and articulate communication, intelligence and good humor, Wilson solved the overreaching problem, the incidental/related issues, and set things up for a warm, dry winter ahead!I am relieved and grateful.Update worth noting: Heat continues very warm, most remarkably in silence. Banging, hissing and sighing are now notably absent.

Review 4 (2023-12-15 - Rating: 5)
Ive been calling Stanley Lewis for a few years and I have always been happy with the service but today made me want to write a review because their employee, Wilson went above and beyond.We had a horrible leak stemming from our boiler that flooded our neighbors basement and shut off our heat. Wilson made it a priority (and worked overtime, well into the night), to get the job done in 1 day. I typically dont expect this type of service from any plumbing or construction company. Im so grateful- Thank you.

Review 5 (2024-04-19 - Rating: 5)
The Stanley Lewis team was a pleasure to work with. They were very professional and polite at all times. Shanie, Shawn amd Karen kept me updated at every stage of the project until the successful closure. And of course, Dale, who effeciently completed the work. Call this company for any heating and plumbing work. 👍

Review 6 (2023-08-21 - Rating: 5)
I have used Stanley Lewis for many years for a number of different plumbing issues in my house. They always do a great job, arrive on time, and are very pleasant to work with. Highly recommend.

Review 7 (2018-03-24 - Rating: 5)
Im a long time customer for Stanley Lewis Plumbing & Heating and recently I had a great experience with them. I called the office during the recent bitter cold spell in an effort to have my boiler repaired. As usual the ladys in the office were pleasant and immediately dispatched a technician within 2 hours of my call to the office who discovered my thermostat was defective. The technician had a replacement thermostat in his truck so our heat was back up and running in less than an hour.Thank you for the quick response and great service! I will continue to use these guys and refer them to my neighbors.

Review 8 (2019-05-07 - Rating: 5)
Hear about Stanley Lewis Plumbing from a friend who had his boiler replaced and he raved about their service. Tried for myself after my water heater started leaking a little. They gave me a quote which was in line with other quotes i received, so I decided to give them a try. 2 men arrived Saturday morning, pleasant, friendly and ready to work. They removed and installed the new water heater in less than 2 hours, cleaned up their mess, demonstrated the controls and showed me how to do the rebate. I am pleased and will be calling them again.

Review 9 (2021-03-12 - Rating: 5)
The company was very professional and fast. We called mid-afternoon and an appointment was scheduled for the following morning at 9:00am.Two men arrived at before 9:00 and a new heater was installed by11:30 am. They also removed the old one from the premises. Even though their cost was higher that other companies I called, I decided on Stalley Lewis based on their reputation in the community.

Review 10 (2020-05-21 - Rating: 5)
Our washing machine drain began leaking, either from a break in the pipe or a clog. We contacted Stanley Lewis, and everything was handled promptly and professionally, from our first call to our final payment. Communication was excellent. The technician who came to do the job -- Cliff -- arrived right on time and quickly determined and resolved our problem (a clog), answering all our questions and clearly explaining the steps he was taking to fix things. He also respected our concerns about safety given the current Covid 19 threat. We will definitely be recommending this company and using it again.

Review 11 (2020-01-07 - Rating: 5)
Fantastic experience. Our gas was shut off on a cold friday evening. After calling a number of plumbers who didnt want to or couldnt handle the job Alex from Stanley Lewis called back, walked us through exactly what we needed to do and what we were facing. They showed up on time first thing Monday morning, worked through the day Monday and Tuesday. Gas was back on by Wednesday evening. Cost was exactly as estimated-no hidden fees or surprises. In a difficult situation they were amazing to work with and very knowledgeable and reassuring. Have already spread the word to friends and neighbors.

Review 12 (2018-09-20 - Rating: 5)
I had a leak in my basement and couldnt figure out where the leak was coming from. Stanley Lewis Plumbing came immediately and they assessed the situation and was able to determine the cause. They were extremely professional and handled my problem with the attention that was needed. I would proudly recommend their business and use their services again. It was a pleasure working with them.Lo Smith

Review 13 (2021-03-11 - Rating: 5)
Excellent and quick service.They expertly perform my furnace service and monthly sprinkler system inspection. They most recently installed a new 100 gallon commercial water heater, without a hitch, DURING THE SNOW STORM in February 2021. VERY RELIABLE!!!!

Review 14 (2022-11-10 - Rating: 5)
Ive been a customer of SLPH for at least 35 years.They have always been professional courteous and reasonably and competitively priced.If your in NYC and especially Brooklyn, SLPH is the place to call for all of your plumbing heating and gas-line issues

Review 15 (2020-09-22 - Rating: 5)
My Rheem high efficiency hot water heater broke while still under warranty but manufacturer said it would be a 40 business day supply delay due to COVID production issues! Stanley Lewis worked very hard on finding me a solution with another manufacturer that would not require additonal changing the existing piping. My hot water heater is on the 4th floor of my NYC townhouse and that added to the instalation issues. Mr. Alex Lewis and his technical team were very responsive, professional and personable in handling my situation.

Review 16 (2018-04-18 - Rating: 4)
It went very well all in all. I called & hired them on a Saturday for a gas leak that I thought was corrected by someone else even though every other plumber I called was not doing gas leak work on a Saturday. I had to also leave the country a few days after that. To be clear the whole building including a restaurant had no heat, cooking gas or hot water. The problem took a couple of weeks to fix from start to finish but it was not due to a result of plumbers not showing up or lack of effort. Many logistics were involved that are too much to list here. To a small extent, the plumbers office even communicated with my tenants via email while I was away to avoid a collapse in communications. In once instance, they even came out briefly on a Sunday (no one does that in NYC) to check on one of the no heat apts during NYCs brutal cold front. The pricing was not cheap & some costs were unexpected but the problem was fully resolved.

Review 17 (2018-03-24 - Rating: 5)
Called Stanley Lewis to fix a problem with my boiler recently. Dale did a great job. He had my problem solved quickly and I was very happy with the service provided. I will recommend them to friends in the future.

Review 18 (2019-04-05 - Rating: 5)
Great people. They arent 24 hours but they return calls and request promptly. Had my drains cleared and it was done flawlessly. The workers were very professional and courteous.Thank you so much for your help.

Review 19 (2024-03-27 - Rating: 5)
Excellent service, knowledge and professionalism Cliff rectified what the other plumbers were not able to doJust confirmation that you get what you pay for oftentimes 🙏🏽🙏🏽🙏🏽

Review 20 (2024-03-11 - Rating: 5)
Gabriel and Marcy were quick, neat and got the job done. Would definitely recommend.

Review 21 (2022-02-19 - Rating: 5)
Very professional, courteous and explained the issue. The managers are nice and professional too. DEFINITELY call this company!

Review 22 (2023-11-22 - Rating: 5)
This is my first ever Google Review so that alone should say a lot. I called SLP&H at random along with a bunch of other companies when I had an issue with my tankless heater. They were the only ones that were able to schedule a tech quickly, so I went with them. The tech who came, Mr. Wilson, was extremely knowledgeable and patient. He fixed my issue and also diagnosed some new potential future issues and suggested I call back for a follow up appointment. While it did take many weeks to get the quotes and an appointment on the books, the staff in the office always picked up and were polite. When I finally had Mr. Wilson return, he performed the maintenance with an amount of professionalism and courtesy I RARELY see these days in the service sector. A day or so later, I had a new, rather urgent issue arise, and Mr. Wilson came to my house in the rain at 9pm to solve the problem. While I cant really compare the prices they charge with other companies (as I have never used others) I will say the prices did not seem cheap... But the job was well done, and I would not hesitate a moment to recommend Mr. Wilson himself for any of your Tankless water/heater needs.

Review 23 (2021-09-23 - Rating: 5)
Arrived on time and did a great reparing leak and replacing toilet

Review 24 (2018-01-26 - Rating: 5)
Friendly neighborhood business. Has a license notary on board. Shes fabulous.

Review 25 (2020-12-10 - Rating: 5)
Very Professional but a little to expensive during times like this when your services are really needed. (pandemic)

Review 26 (2019-02-20 - Rating: 5)
Our experience with Stanley Lewis was as good as customer service gets. Our water heater died and after being given an estimate that was highway robbery I called SLPH and I could not be more grateful for all their help and kindness. Paperwork went quickly back and forth the installers came and were fast and respectful of our home. I could not recommend this company more.Michelle who answered my call was fantastic and even made me laugh during a very unfunny time. Well priced and lovely humans.

Review 27 (2021-08-03 - Rating: 5)
We lived right down the street from their headquarters for over 10 years, and used them for all our plumbing needs. Now even though we’ve moved to a new neighborhood, we continue to call on them as they are fast, reliable, and professional. We’d definitely recommend them to any fellow Brooklynites.

Review 28 (2018-10-13 - Rating: 5)
So this morning, my toilet stopped flushing and the water wouldnt stop running. I tried for an hour to fix it myself, but I had no luck. My fiance called Roto Rooter, who weve dealt with in the past. Even despite it being an emergency, they gave us a wait time between 9:00-11:00. By 10:30, they still had no idea when theyd be able to send a plumber, and by then I was extremely angry and annoyed. Saturday is my only day off, and I certainly didnt want to spend it waiting on a plumber with an attitude. So, I decided to give Stanley Lewis Plumbing & Heating a call to see if they could help us. The woman I spoke to on the phone was so nice and professional. I explained the problem and expressed my concern. The woman on the phone was absolutely amazing; she literally talked me through the whole problem! I didnt think Id be able to fix it even with her explaining the process to me, but I was able to fix it! She explained in detail what to do going forward and also what not to do. Im extremely grateful for her help and if I ever run into any issues in the future, I will DEFINITELY be calling Stanley Lewis Plumbing for help. They are awesome!