Unique Services

Photo of Unique Services

Located in Bradenton, Florida

Address: 4515 19th St Ct E, Bradenton, FL 34203, United States

Phone: +1 941-487-3834

Rating: 4.5

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor
  • Air conditioning repair service

Photos

Comments

  • Review 1 (2024-09-05 - Rating: 5)

    After 10 years, I needed an electric water heater. Stop in one of my favorite stores Lowes N.E.Fort Myers, FL. Carlos and Manager Trisha were very helpful and professional. Trisha provided me with the information I needed. Unique Air is the company I was referred too. Before I left Lowes, I received a phone call from a Monique. Monique scheduled me an appointment for the VERY NEXT DAY! Shortly after, I received a phone call from a Chris. Just talking to him, I knew then I was going to be a satisfied customer. Christopher Smith, arrived on time, very professional, cleaned his area, and made sure I understood exactly what he was going to do. I felt very comfortable talking to him, not feeling rushed. I am very happy that I was able to have Chris to do the job. I would definitely recommend this company.VERY SATISFIED CUSTOMER HERE! THANK YOU AGAIN Chris! ☺️

  • Review 2 (2024-11-19 - Rating: 5)

    I have to say I don’t usually give a 5 star rating, but I was very pleased with Unique as a company before, during and after the installation of my new air conditioning unit today 11/19/24. CHRIS the installation tech is exactly the type of employee you want installing your air conditioner. The guy was friendly, professional and hard at work through the whole process. Thanks for doing a great job Chris! I hope the company knows what an asset you are to the company. If not, tell them to call me!

  • Review 3 (2024-11-27 - Rating: 5)

    Four service technicians completed the job in good time, reviewed all the work with me to my satisfaction. Great job.

  • Review 4 (2024-12-18 - Rating: 5)

    J.J. the technician did a great job installing my new 50 gal water heater.He was prompt,courteous and cleaned up when done.I highly recommend this company.

  • Review 5 (2024-12-14 - Rating: 5)

    John was so professional and wonderful at his job. He had such a good attitude for working so late on a Friday night! We would use unique services anytime we Need home Installations. Thank you so much Home Depot for providing us with this! Great job!!!

  • Review 6 (2024-12-30 - Rating: 5)

    Isaie was very friendly, knowledgeable and explained each step of the process while completing the job. Definitely 5 Stars. He was even very kind when delivering the bad news that we needed to replace our capacitor! All in all a little shock along with the good news that everything was now ok and the system was in great shape!

  • Review 7 (2024-11-13 - Rating: 5)

    We’ve had Joshua three times due to hurricane issues. He determined our issue with water leaking in October and then reinstalled our thermostat in November. Due to issues with wall removal, he was once again able to fix the problem. He is reliable and communicative and we are grateful to have had his services. Unique Services has our business going forward.

  • Review 8 (2024-10-22 - Rating: 5)

    We were very pleased with the thoroughness Unique Services provided going over our air conditioning system. We were amazed, how quick and thorough their tech went over our system. He did a great job of explaining each thing he was doing while checking our system. We would definitely call them again.

  • Review 9 (2024-12-28 - Rating: 5)

    Robert Hernandez ran a sequence of operations and found that the compressor was bad. Our unit is only 1 1/2 years old. He returned in 8 days after the new compressor came in. He worked into the night to finish the job. If you are lucky enough to get him as your tech you will not be disappointed

  • Review 10 (2024-11-14 - Rating: 5)

    Since day one, the process with Unique Services has been super easy. Great and efficient communication. Trevor was respectful, on time and did his absolute best to get the AC unit back up.

  • Review 11 (2024-12-23 - Rating: 5)

    Chris did an amazing job installing my new hot water heater!!! I would recommend him and Unique Air to family and friends!! He was very easy to work with and very thorough!! Thank you for making this whole process so easy and quick!!

  • Review 12 (2024-08-19 - Rating: 5)

    Easy to schedule and prompt service. Technician William Tabor was fantastic! He took the time to explain all aspects of the service and my system. This has been my experience with all previous visits with Unique and my biyearly maintenance program.

  • Review 13 (2024-12-11 - Rating: 5)

    Chris was very knowledgeable and meticulous about his installation. He made certain everything was cleaned before he put things in place. He even figured out a perplexing electrical problem in order to complete installation. Well done!

  • Review 14 (2024-10-04 - Rating: 5)

    Unique Services was extremely professional and caring of our situation. We had no AC for almost a week and they swooped in to help when our last company CoolWorks Heating and Cooling left us abandoned with no communication at all.The office staff, Brian from sales, Mark the technician and John their service supervisor were all amazing! They did whatever it took to get the job done right and well for us. Our house is feeling cool again and our family of 4 and 2 dogs are happy campers!! I will definitely refer them to anyone! God is good.!

  • Review 15 (2024-10-25 - Rating: 5)

    Tech Zack was through & detailed and knowledgeable. Summer special tune up welcome.HVAC Unit getting old now.Top shelf technicians, and good communications.Bought a new high SEER AC system this summer 2024. Got a good deal, and quick install of a Rheem Classic +, with cool econet thermostat. Dual speed handler & compressor- it dehumidifies extremely well. 78° feel really cold! Very happy.There was some problem withA computer board, They came out and fixed it under warranty. Quality technicians, BigJohn especially. Good Mgmt & quality organization. Make sure to get a bid by them.

  • Review 16 (2024-12-21 - Rating: 5)

    Trevor was on time and very polite. He was knowledgeable and respectful. I will definitely call him again when we have HVAC needs. Very satisfied customer!

  • Review 17 (2024-10-29 - Rating: 5)

    Caleb is the best. He took the time to share photos and explain all that he did. Excellent customer service!! Very knowledgeable! He is the only tech we allow at our home. Thank you Caleb for being the BEST!!

  • Review 18 (2024-11-16 - Rating: 5)

    This was our first use of Unique Services and it was a positive encounter. The technician was prompt and courteous. We made inquiries about additional service to our HVAC and we were provided the answers before Zach left. All in all a good experience.

  • Review 19 (2024-09-07 - Rating: 5)

    The manager Mr. Rodriguez at Unique services took his time with me & answered all my questions. I feel he recommended the best product for my needs. He sent a technician the very next day to install a new hot water heater even though it was a Saturday. The technicians name was Jordan, he was very nice, polite, & knowledgeable and he did a fabulous install.

  • Review 20 (2024-09-21 - Rating: 5)

    Paul was great. He worked so hard to get me hot water today. I know he just came from Venus doing another job and I know he was tired and could have put me off till another day but he didn’t. He did a wonderful job of installing my water heater. I really appreciate all the extra little things he did that I know another person wouldn’t have done. You have a dedicated worker in Paul. He really aims to please the customer and his company.

  • Review 21 (2024-09-06 - Rating: 5)

    All I can say is wow. We set a date and time and they kept it. They came in with their crew/s and went right to work on a full install. They arrived on time! and Im pleased to say they were polite, CLEAN, and professional. Anyone I approached to answer any questions were more than happy to explain in as much detail I as wanted. This was refreshing.Upon completion they took care in making sure they left no trace of them ever being here except for working A/C. This is why CLEAN is in caps lol I thought for sure there would be a little cleanup but there was nothing, safe to say they left it better than they found it.My wife is disabled and moving her wasnt really an option and it really showed they took that into account while doing our install. They moved with purpose! All while asking if my wife was comfortable and making good on a promise of a job done correctly. As of writing this shes smiling from ear to ear! Happy wife happy life!I will gladly recommend them to anyone in the market for an A/C company that is ran by and that employs genuinely compassionate and hard working people that do great work. I look forward to using them again in the future. Thank you Unique!

  • Review 22 (2024-12-11 - Rating: 5)

    These 2 GENTLEMEN WERE THE BEST TECHNICIANS I PERSONALLY HAVE ENCOUNTERED EVER (77 years old man!). They never stopped working. 5 hours later the cleanup was PERFECT! THE “HOW TO USE THE A/C UNIT WAS OUTSTANDING. Howard and ROBYN CATLEY

  • Review 23 (2025-01-06 - Rating: 5)

    George was on time, friendly, professional and thorough. Explained everything he did and made suggestions. We are very pleased with services from Unique

  • Review 24 (2024-08-10 - Rating: 4)

    Though I signed up for elite service my technician didnt arrive for nearly 20 hours otherwise I would gladly give 5 stars.Isaie was my technician and he was incredibly knowledgeable, explained everything well and was a great marketer for the company as well. He is one of the best customer service examples I have had in many years!!!!!

  • Review 25 (2024-08-29 - Rating: 5)

    Unique Air preformed a semiannual maintenance check on our air conditioning unit. I was given a 4 hour window and received a call when the technician was an hour away. The technician was very thorough and went through some recommendations and the price. He next explained some cost savings adjustments to make to the Nest thermostat.

  • Review 26 (2024-11-07 - Rating: 5)

    Honest company that doesnt overcharge. Had all new duct work installed. The 4 guys worked tirelessly and cleaned up afterwards. They showed me photos of the work and answered all of my questions.

  • Review 27 (2024-12-25 - Rating: 5)

    Zach was prompt, efficient, knowledgeable, and answered questions clearly, summarized his test results and his observations of our current HVAC system, and gave me a view of his recommendations and next steps I could pursue.I appreciated his customer interfacing approach.Carl Loweth

  • Review 28 (2024-12-09 - Rating: 4)

    I was a bit put-off by J.J. our first tech. Im blaming his attitude on a fear of dogs, but his request to remove the dogs was more threatening than a request. Take those dogs out of here!, could have had a more pleasant demeanor and less of a threat to leave. Todays tech was amicable, efficient, and a professional.

  • Review 29 (2024-08-30 - Rating: 5)

    Josh did a great job with our AC issue. No problems whatsoever.Unique has never failed to come through when we’ve needed them. Would highly recommend them to whoever needs AC work done.

  • Review 30 (2024-08-11 - Rating: 5)

    Water heater leaked all over garage on the weekend. They came out and gave me a free estimate, worked with me on something I could afford and worked me in on a Saturday. The technician was late, which wasn’t his fault. He still called and showed up despite everything and did a fantastic job. He put everything in, cleaned up, and also discussed a couple of other things that he saw. Great people to work with.

  • Review 31 (2024-12-11 - Rating: 5)

    The technician was prompt and checked the items thoroughly that I was concerned about. Let me know what I needed to know about my AC and whether the heating element and UV lights were functional. Thank you for checking these items.

  • Review 32 (2024-08-31 - Rating: 5)

    Unique Air Services came to my home to do an AC system tune-up. I was delighted how thorough and knowledgeable the technician, Trevor A, was when explaining the inspection/cleaning process, findings and recommendations for future service. Well Done!!

  • Review 33 (2024-10-16 - Rating: 5)

    They came and did a system check up. Caleb was the tech. He was knowledgeable, communicative and answered all my questions. I will definitely be using Unique Air for any future A/C needs!

  • Review 34 (2024-10-17 - Rating: 5)

    The technician was able to explain to me all that I understood what I needed to know about the situation. He is a very knowledgeable and patient man I appreciate how he took the time to make sure I was comfortable and satisfied with the service call.

  • Review 35 (2024-08-09 - Rating: 5)

    I recently used Unique services when my AC went out. The person who diagnosed my problem did not completely check my unit, so once my motor was replaced the AC was still not working properly. I give him a 1 star.Audelis Martinez was the technician that figured out what the secondary problem was and got my unit back up and running again. He was kind, professional and very informative. I would highly recommend him to get the job done!

  • Review 36 (2024-08-17 - Rating: 5)

    William was very careful, thorough in his examination and troubleshooting, and gave clear explanation of work that was needed. Just the latest of a number of fine technicians who has given us the excellent service weve come to expect from Unique.

  • Review 37 (2024-08-14 - Rating: 5)

    A great experience. My AC went out, I called them and they came out the same day, at the time they said would arrive, diagnosed the problem and solved. George thoroughly serviced our system. This is despite having no relationship with Unique prior to our problem. I was most pleased and will contact them to enter into a service contract with them. I cant say enough about them. .

  • Review 38 (2024-08-03 - Rating: 5)

    Unique service was very professional l called on a Monday , got my quote by a very professional service man , Chris, I had gotten 2 previous quotes and he explained everything to me . I agreed to have Uneque. I said when can you do it, Chris said today. !He did a great job . I did go through Lowe’s.Thank you

  • Review 39 (2024-09-13 - Rating: 5)

    Caleb was very knowledgeable and gave my HVA system a good review. He then spent some time with me going over the details. I was very satisfied with his service.

  • Review 40 (2024-08-16 - Rating: 5)

    William Tabor is excellent in his thoroughness and knowledge in servicing the unit that we purchased from Unique Air Services, from the day of installation and the knowledgeable service tech, 💯 percent satisfied. Thank you William for recommending a metal filter for our unit.

  • Review 41 (2024-12-03 - Rating: 4)

    While the techs are always professional and courteous, my issue with Unique is that the techs always try to up-sell on some service/item to keep my A/C in tip top condition. This seems to happen with each visit and its beginning to seem dubious--as why didnt the techs mention such things on previous service visits. Oh sigh....

  • Review 42 (2024-09-20 - Rating: 5)

    The technician(Zack I think.) that came today was great! Very knowledgeable and done a very thorough maintenance on our A/c. Glad we are set up with you guys.

  • Review 43 (2024-12-10 - Rating: 5)

    Very responsive and efficient. Took care of our problem quickly. Highly recommend. Caleb did a great job.

  • Review 44 (2024-09-05 - Rating: 5)

    Trevor was very knowledgeable. Very helpful. Answered all my questions. I will definitely have him come back the next time we do his service. Highly recommend him

  • Review 45 (2024-12-30 - Rating: 5)

    Our air conditioning unit had stopped working in our Florida home. Unique Services came out the same day I called, replaced the fan, and made sure everything was up and running correctly!!! I would recommend Unique Services to anyone! We can’t thank them enough!!

  • Review 46 (2024-08-21 - Rating: 5)

    I highly recommend Reece! He is very knowledgeable, thorough, professional and understanding. He has serviced my A/C before and I trust him completely! I value his judgement and expertise. Thank you Reece

  • Review 47 (2024-02-24 - Rating: 5)

    Recently I have used Unique Services on multiple occasions due to some plumbing issues. Miles has always been my technician and I have been very impressed with him and his exceptional service each time. He has always gone way above and beyond what has been expected and he truly has been a pleasure to work with.He is very knowledgeable and his communication has been excellent regarding what my plumbing issues have been and what my options were to resolve them, and he took the time to explain everything thoroughly to me. He also was very respectful of and careful with the house, and he took great care when working inside and outside.Overall, I found Miles to be very prompt, skilled, informative, careful, helpful, honest, and thorough, and this has definitely been the most positive experience I have ever had with any service technician anywhere.

  • Review 48 (2024-11-15 - Rating: 5)

    Wonderful young man serviced my air unit. Very kind and honest. Will definitely use this company in the future.

  • Review 49 (2024-08-02 - Rating: 5)

    Chris Smith, our installer, was excellent! He explained everything to my satisfaction, did a great job, and listened to my concerns. His character and expertise has earned my business in the future!

  • Review 50 (2024-12-10 - Rating: 5)

    Audelis was very informative and helpful during our bi-annual service. We are so happy to have piece of mind about our AC system.

  • Review 51 (2024-10-16 - Rating: 5)

    Unique sends excellent service people to install and maintain our HVAC equipment. They are polite, explain any problems and respect outt property.

  • Review 52 (2024-12-03 - Rating: 5)

    Ed was very thorough and knowledgeable. It was determined a new system was needed. They will be installing a new A C system tomorrow! Great service.. ML

  • Review 53 (2024-12-28 - Rating: 5)

    Service tech was awesome! Gave me good tips to keep my system running well!

  • Review 54 (2024-06-28 - Rating: 5)

    Ive been using these guys for over 10-15 years and Ive never had a problem. The only problem is I use somebody else years ago one time and Ill never do that again worst mistake ever made. These guys always do excellent work. Im 100% satisfied was getting stuff done by them. They even did my electrical panel. I will never use anybody else ever again

  • Review 55 (2024-07-20 - Rating: 5)

    We needed our A/C unit replaced and Unique Services thru Lowe’s came for an estimate. Daniel King was amazing, answered all our questions and made the process effortless. On installation day, Reggie & his partner did a Great job installing our new unit and cleaned up afterwards making it look like they weren’t even there. I highly recommend that if you need to replace your A/C, Unique Services is the Team you need to call!!

  • Review 56 (2024-06-15 - Rating: 5)

    Called Unique Services to have our air conditioner checked out and make sure we were ready for summer. Reece, our technician, was prompt, helpful and extremely knowledgeable. He showed us where we may have problems in the future and explained the different options we had. Reece was fantastic and know we are prepared for another Florida summer. Thank you Reece and Unique Services.

  • Review 57 (2024-05-17 - Rating: 5)

    The technician, Caleb, did an amazing job. He was courteous and attentive. He answered any questions I had small or big. His customer service was outstanding. He was punctual and he kept his workspace clean. Before he left he made sure everything was clean, in its place, and how it should be. Unique Services...... you did a great job hiring this man. I appreciate the service and will definitely work with your company again.

  • Review 58 (2024-09-19 - Rating: 5)

    Abraham is excellent and professional person. I recommend him and Unique company for any jobs. Customers service did great job.

  • Review 59 (2024-09-16 - Rating: 5)

    Caleb provided Service to our AC unit. He did an outstanding job and was extremely knowledgeable with detail on recommendations for us.

  • Review 60 (2024-09-24 - Rating: 5)

    We have been customers of Unique Air for many years. We depend on them for great customer service, scheduled maintenance and expertise with our A/C unit.

  • Review 61 (2024-12-19 - Rating: 5)

    Good job this will help to keep it running along time. Im glad I purchased this unit from Unique. I must say your customer service is outstanding.

  • Review 62 (2024-08-14 - Rating: 5)

    Excellent service. M. Patel was spot on. Everything was explained in easy terms and the work was quality. Made arrangements for further work and parts needed. Good upfront costs and service programs. Recommended without hesitation.

  • Review 63 (2024-06-14 - Rating: 5)

    Unique air served by Aurelia provided great service today. He installed our second air scrubber for our second AC system. If you haven’t experienced the clean air created by the air scrubber , I highly recommend. He recommended and placed a second hard start unit. This will provide additional efficiency to our unit. Todays visit with Unique air was excellent.

  • Review 64 (2024-12-24 - Rating: 5)

    Robert is very good at his job. Thank you for explaining in detail what was wrong with our system.

  • Review 65 (2024-11-08 - Rating: 5)

    Trevor was polite and professional. He asked if I had any questions regarding the A/C unit, and pointed things to watch for. Thank you

  • Review 66 (2024-07-09 - Rating: 5)

    Jimmy was the most professional and knowledgeable plumber.I have ever meant Felt like a family member working in my house. I would love to have him any time. I have an issue.

  • Review 67 (2024-11-27 - Rating: 5)

    The Tech was friendly and efficient. He answered all my questions and fixed a leak in the cavity that I not notice. I appreciate it

  • Review 68 (2024-10-28 - Rating: 5)

    Text message of arrival sent confirming visit . Cory, the Technician arrived on time. Efficiently explained and performed semi annual, first post installation of new system. Suggested some owner tips to help maintain system efficiency.

  • Review 69 (2024-11-11 - Rating: 5)

    Caleb was very professional and knowledgeable and took the time to explain the condition of our AC system.

  • Review 70 (2024-05-25 - Rating: 5)

    Great customer service technician very knowledgeable I will be using them moving forward as a Go To for any air condition system issues

  • Review 71 (2024-09-12 - Rating: 5)

    I was glad that I could get weekend service and the technician was very thorough and fix the problem quickly. Scheduling was a little confusing because I had understood somebody would come between 6 and 9 PM and they knocked on my door at 4 PM.

  • Review 72 (2024-04-12 - Rating: 5)

    Unique Services was on time, courteous, and cleaned up after themselves when installing our hybrid water heater. Was a little nervous because we did not pick them, Lowes uses them for their installs which is why we got them. They did a great job though, no need to worry!

  • Review 73 (2024-09-09 - Rating: 5)

    I had a great experience with my AC service . Gentleman was thorough and knowledgeable. Gave me details about my AC and provided updates throughout the service . I would highly recommend them !??

  • Review 74 (2024-09-07 - Rating: 5)

    The technician William Tabor from US Unique Air did a exceptional work on a/c unit, very professional , polite and respectful, great job and keep up the good work,

  • Review 75 (2024-06-20 - Rating: 5)

    Excellent service, timely show up to appt. Called to arrange earlier more convenient time.Office. - calling to customer service and dispatch was excellent communication and followup.Service tech - very knowledgeable, pleasant to work with.Highly recommend

  • Review 76 (2024-11-12 - Rating: 5)

    Service Tech took his time explaining things to me and was not pushy when presenting repair options

  • Review 77 (2023-11-16 - Rating: 5)

    Outstanding service! Austin, our technician arrived promptly on the same day we called for repairs. He was respectful, efficient, neat and completed the entire job. He was our hero today! Many thanks for a job well done. I would certainly use Unique Services again and would highly recommend them to others.

  • Review 78 (2024-11-11 - Rating: 4)

    Just had a new a/c unit installed,so far everything has gone smoothly.The installers were very professional and the salesman was very helpful

  • Review 79 (2024-06-22 - Rating: 5)

    Both the sales rep (Daniel)and the installer (Quinten)were top notch people. They were helpful, Answered all our questions, and easy to work with. I would happily work with either one of them again.

  • Review 80 (2024-11-23 - Rating: 5)

    The repair was quick and I hope permanent. He was very courteous. I am happy and hoping a warmer night inside.

  • Review 81 (2024-09-22 - Rating: 5)

    Second time dealing with Caleb. I have nothing but great things to aay about him. Very professional and tells me and shows me what is wrong and what will most likely be going bad shortly with unit.

  • Review 82 (2024-03-28 - Rating: 5)

    Our experience with Unique was exceptional. Other plumbing companies we contacted in Sarasota promised to call back but never did. Others arrived and gave a quote that was over 200% higher than Unique quoted and then another could never provide the water heater Lowe’s had rated highly and kept giving long explanation but would never answer the questions we asked. Unique was entirely different. They inspected the heaters listened to our concerns and then offered a number of solutions from a simple install to a full service install. All the options were clearly explained and priced. The technician that Unique sent,Austin was very helpful and very honest. He explained everything and when he returned to do the work 2 days later he was again on time completed the job exceptionally well and could not have been a better representative of not only Unique but of Lowe’s for ensuring that their customers get the very best and most competitive services and product. We will continue to use Unique and recommend them and Lowe’s to anyone who might ask for our advice

  • Review 83 (2024-12-09 - Rating: 4)

    New Rheem system installed just today. So far so good ! If all goes well, they’ll deserve that last ❇️

  • Review 84 (2024-06-10 - Rating: 5)

    He was late because the office gave him the incorrect address. Added Fern to my address.When he got here was very nice and efficient. Chg my filter and told me what was wrong with my air con unit. Told me it was 9 yrs old and out of warranty. I requested an estimate on a new unit.

  • Review 85 (2024-07-11 - Rating: 5)

    He was very efficient, found problem right away. he fixed it and ask if there was anything else he could help us with.

  • Review 86 (2024-08-28 - Rating: 5)

    My tech Caleb Tatum was wonderful. He spent time with me to explain everything about his inspection. I appreciate his efforts

  • Review 87 (2024-02-28 - Rating: 5)

    Unique Services has been amazing!!! We own 2 houses and use Unique Services for both and they have been a God send!!! We will never use another company to service either one of our houses. They came to our rescue last year when we had dire conditions and very quickly remedied everything. Trevor is awesome!!!

  • Review 88 (2024-06-18 - Rating: 4)

    Scheduling and dispatch is terrible, 4 reschedules then 2 hrs late. Our tech Quynh gets 5 stars. He was polite, courteous and efficient. He’s knowledgable and informative. I’d say, get a decent scheduling platform and this company could be 5 star.

  • Review 89 (2024-06-15 - Rating: 5)

    The service tech was Lex and he did an amazing job both with the maintenance and his customer skills are wonderful. He explained the condition of my unit thoroughly. Would highly recommend him.

  • Review 90 (2024-07-11 - Rating: 5)

    Zak, the technician. Is very knowledgeable about maintenance and systems. Unique Air is a good company to provide all your air conditioning needs as well as electrical and plumbing. Definitely recommended this company.

  • Review 91 (2024-07-16 - Rating: 5)

    Victor did a great job diagnosing the issue with my AC. Communicated with me what needed to be done. Was very cordial and easy to work with.

  • Review 92 (2024-04-25 - Rating: 5)

    Always a pleasure to deal with your technician Mitch. Pleasant and very thorough at what he does. We did install a uv light after his suggestion due to showing us trapped mold in the filter and between the evaporator veins. The filter was only 4 months old, so after refusing for the past 3 years we figured it was time to install one.We appreciate his explanation of possible causes and thats why we purchased a uv light system from Unique.Thanks.

  • Review 93 (2024-12-06 - Rating: 5)

    My technician, Audelis, always does a great and efficient job! He also answers all my questions in a way that I understand.

  • Review 94 (2024-05-08 - Rating: 5)

    Mitch did a HVAC tuneup today and installed a new high tech UV light system. He was very good at explaining the new light and performing all required maintenance. Mitch has great customer service. I give him 5 stars.

  • Review 95 (2024-05-14 - Rating: 5)

    The Unique team responded within a few hours to my call that my AC had quit. The technician (Victor) made an accurate and quick diagnosis of the problem as the blower fan had failed. Although he did not have one on the truck, the team at the Unique support center stayed in close contact with me and located, delivered, and installed a replacement fan in minimal time. Victor actually drove a pretty good distance to pick up the replacement fan motor - and came in on his scheduled off day to install the part.Excellent technical diagnosis, team coordination, and above and beyond customer care! Bravo!

  • Review 96 (2024-08-24 - Rating: 5)

    Technician was great! Helped us understand the issue, and provided remediation advice and ongoing maintenance recommendations to avoid future issues.

  • Review 97 (2024-11-08 - Rating: 5)

    We an A/C service call. Our technician Brandon was very professional, made sure our unit was running properly including checking the unit on the roof. He also suggested techniques for preventative maintenance. We are very happy with our service.

  • Review 98 (2024-08-14 - Rating: 5)

    I think Abraham has solved our 8 year problemof clogged drain lines by installing AC Pan strips within our 5 ton and 3 ton Carrier AC units in the attic! Congrats to Abraham!!Rich Ackley……Longboat Key, FL

  • Review 99 (2024-08-03 - Rating: 5)

    Very professional and explained my options,Technicians I’ve had are Trevor, Eddie and Abraham. All I would recommendMadeline and and another girl who helped me last night 6-9pm were both great in addressing my problems

  • Review 100 (2024-04-20 - Rating: 5)

    We have always used Unique Services since we started getting regular maintenance on our air conditioning. Theyve always been very good but today was exceptional: John went above and beyond, thoroughly checked everything, gave us some very helpful information, and cleaned our condensate pump. We will continue to use Unique and only Unique Services.

  • Review 101 (2024-10-03 - Rating: 5)

    Mark of Unique did such a wonderful job getting our system serviced to prevent water from getting into our condo—all this was hurricane related—he’s 5 STARS!!!

  • Review 102 (2024-09-20 - Rating: 5)

    My technician was very knowlegeable and personable. He explained everything well and worked through the issue. I am quite pleased.

  • Review 103 (2024-12-02 - Rating: 5)

    Service person was very thorough and polite. He did a very good job.

  • Review 104 (2025-01-06 - Rating: 5)

    Service man was excellent! He knew what to do and was very efficient!

  • Review 105 (2024-08-06 - Rating: 5)

    Caleb is a very high skilled technician he is was very knowledgeable about his trade. He just showed me the facts about my unit and just made suggestions with no pressure whatsoever.Very nice and respectful young man.

  • Review 106 (2024-05-08 - Rating: 5)

    I am very happy with Unique Services! I received a new air conditioner quote on May 6th from Christopher Allen, sales representative. He arranged for my new AC install for the very next day which i was pleased with. The installers were on time, professional, knowledgeable, and courteous of my home and property! I highly recommend this company for AC services.

  • Review 107 (2024-06-15 - Rating: 5)

    Zachary Annazine was very efficient. He took pictures of the unit and the fan and explained everything to me. He did an excellent job and I would certainly call unique services again

  • Review 108 (2025-01-01 - Rating: 5)

    Prompt service and very knowledgeable technician. This was a scheduled check up and cleaning of the system. Very polite and respectful of property.

  • Review 109 (2024-06-12 - Rating: 5)

    Tech Mr. Audelis Martinez did an excellent job in repairing my air conditioner. Mr. Martinez explained what he needed to do and was very professional during this service appointment. Very dedicated. Greatly appreciated.

  • Review 110 (2024-09-06 - Rating: 5)

    Excellent service on my air handler. Explained and answered all of my questions. Would highly recommend Unique. You won’t be disappointed.

  • Review 111 (2024-07-30 - Rating: 5)

    Arrived on time. Tech was very efficient and fast. Am very happy with service. Would recommend your company to others.

  • Review 112 (2024-02-24 - Rating: 5)

    After some scheduling issues. They came through and came out same day to install our water heater. Austin explained everything and was super efficient. We’ll definitely request him again for other plumbing jobs. Good job guys.

  • Review 113 (2024-06-14 - Rating: 4)

    Tech was to arrive between 1-4pm. I received a call that at 6:30pm he was on his way. No communication until then.Brandon arrived at 7pm. He was professional, serviced the unit and left. No issues.

  • Review 114 (2024-09-12 - Rating: 5)

    Called and they were out here same day. Showed us what was wrong and how to diagnose the issue for next time. Lex was very professional, efficient and got the job done! Even found an electrocuted snake in our system. I would highly recommend Thai company!!

  • Review 115 (2024-10-03 - Rating: 5)

    Thanks to William now for the second time in two weeks. He was prompt, respectful of property and friendly. He showed pictures to display all aspects of my system maintenance. My hope is to have him again as my service tech. He’s that good!

  • Review 116 (2024-12-10 - Rating: 5)

    Your tech did a great job. He was therough, pleasant, and considered to my property.

  • Review 117 (2024-10-29 - Rating: 5)

    Excellent service, courteous and professional and very pleased with the workmanship.

  • Review 118 (2024-06-14 - Rating: 5)

    Victor is a very smart, courteous and helpful technician. He provided the service we need at this time. He also advised of an installation to benefit our system. (We are thinking on it.) We would recommend your service for professional quality.

  • Review 119 (2024-07-03 - Rating: 4)

    Very good customer care and service. I called about a chirping noise in compressor and of course, when Whizz the Tech got here, the noise was not present. He suggested to record it and send on to them.

  • Review 120 (2024-10-19 - Rating: 4)

    Under contract with HomeDepot you installed our new water heater which failed county inspection. Today you returned and did the required hard wiring but failed to install a 35 Amp breaker to protect the circuit. The office will arrange a return trip when we get back from Ohio.

  • Review 121 (2024-05-24 - Rating: 4)

    Just never any good news, dont understand why these air conditioners dont last longer. 8 years old and I need a new one. I dont have any money for a air conditioner. Just ridiculous. The guys were great. Will look at other ac companies. I suppose I should have never let your company sell me a lousy air conditioner

  • Review 122 (2023-10-04 - Rating: 5)

    I have been a Unique customer for years. They are always on time, professional, courteous, and go out of their way to make things right. They just did a new A/C install for me and the experience was seamless. The installers, John and Taylor, had my new unit installed in no time! The price was very fair and the whole process was thoroughly explained and done professionally. I will continue to be a loyal customer.

  • Review 123 (2024-03-27 - Rating: 4)

    Moving to Florida from Colorado last year has been a mix of a great place to live but a lot of frustration with vendors! Everyone is so busy that even when you schedule an appointment you sit and wait and hope they show up. Not so today! Set an appointment for an annual A/C check up with a 10-2 window. No one shows up and get a call around 7:00 pm saying they are 20 minutes away! Nice! Wasted our whole day waiting and then we are expected to change our dinner plans to meet the tech! Sorry... that just is not good customer service!Follow Up - We had a follow-up service call scheduled today and were very pleased with the Technician (Mitul Patel). He was very good about explaining everything and make a couple of recommendations that we very much appreciate. Would welcome him back anytime!

  • Review 124 (2024-06-19 - Rating: 5)

    Gentleman was very nice and informative. He answered my questions, taking time to explain how my AC works. And i ask a lot of questions! He was patient. Very good!!

  • Review 125 (2024-09-05 - Rating: 5)

    Professional hard working polite.Job done very very high standards. For all staff. Done in 24h. I would recommend above others for sure.

  • Review 126 (2018-02-19 - Rating: 5)

    When the sales gentleman arrived he was incredibly professional and detailed in his explanation of prices and options....We had a certain number in our budget but the new system install quote was over budget...The management team worked some magic and we had our new Daikin AC installed over the weekend. The morning of the install I was alerted that Wayne, my installer had been dispatched....an hour after that I received a call from dispatch alerting me the driver was loaded and in transit...I was alerted again the tech was at my house, I looked out the window and they were just pulling up! Great communication with this company. Wayne and Joe greeted us with clean uniforms and visible IDs...they wasted no time getting setup laying floor covering over our wood floors.....The install took the entire day and into the evening as they had discovered additional work needing to be done, such as a new electric line pulled from the breaker box all throughout, new copper, etc at no additional cost! They also changed out some plenum etc at no added cost......The products speak for themselves, but the manner in which Wayne and Joe, and a supervisor who showed up to drop off some material handled everything, was as professional as a company gets......I look forward to having Unique Services as my ONLY AC company from this point on........I have to say they were not the cheapest....but I went the cheapest 12 years ago on a system($3500), and I dumped thousands in it trying to keep it running...never again.....these guys are Pros and you have to pay for a real PRO! Best money I have ever spent.

  • Review 127 (2024-12-14 - Rating: 5)

    Service tech was professional and provided good feedback on the current state of the system.

  • Review 128 (2024-06-29 - Rating: 5)

    I give the service guy a thumbs up real relatable, person, knowledgeable, and friendly step-by-step detail on everything he was doing made me feel really appreciative for the service. Next time. I have service with Unique I request the same person. Thank you.

  • Review 129 (2024-11-15 - Rating: 5)

    JJ was very knowledgeable,professional and friendly.we would definitely recommend him to anyone.

  • Review 130 (2024-10-29 - Rating: 5)

    Unique Tech Trevor, provides a great overall service with a professional, pleasant and informative attitude.Great Service Experience

  • Review 131 (2024-10-19 - Rating: 5)

    With the wind that we had with Hurricane Milton my A/C was not functioning normally because of the power surges. Unique Services sent their best technican within 24 hours. He did a wonderful thorough job replacing the transformer and rewiring the console. I always rely on Unique Service for the best professional job!

  • Review 132 (2024-09-23 - Rating: 5)

    Guillermo is one of your best technical support personnel atUnique. I hope he is the one that will always come out service our units.

  • Review 133 (2024-08-29 - Rating: 5)

    The tech was very knowledgeable and able to explain to a layman to my complete understanding what was going on with my air conditioning units. Thank you

  • Review 134 (2024-11-23 - Rating: 5)

    We have used Unique Services for our air conditioning equipment for many years and have always been pleased with their quick response and exceptional service. Very knowledgeable service techs and best products!

  • Review 135 (2024-04-05 - Rating: 5)

    On time easy to schedule fair price very professional. Not in commission so no high pressure sales for stuff I probably don’t need. Did tell what to keep an eye on. First visit and I trust them. How often does that happen. Call them and you won’t be disappointed.

  • Review 136 (2024-08-08 - Rating: 5)

    Both Eddie for service and Jason for sales were helpful, knowledgeable, and responsive to our needs. Great experience in a difficult situation.

  • Review 137 (2024-07-29 - Rating: 5)

    Very caring, respectful, friendly, and professional wasnt rude not at all. I enjoyed the service. I will call Unique services again. Thanks Unique

  • Review 138 (2024-11-16 - Rating: 5)

    I had a great experience with the gentleman from Unique services. He was very informative. Thank you.

  • Review 139 (2024-06-27 - Rating: 5)

    Caleb is one of the nicest young men that has been to our home now for a second time and we are very pleased with his courteousness and knowledge. He is very well-mannered and he is an asset to your company. If we ever need service from unique again we will request for him to be our service man Hes really that good five star review for Caleb

  • Review 140 (2024-09-09 - Rating: 5)

    Trever was very professional and courteous! I will recommend Unique Air and Lowes to my community.

  • Review 141 (2024-01-25 - Rating: 5)

    Chris, the service technician, did an excellent job of tearing out my old hot water tank and installing a new one. Chris was knowledgeable and clearly explained all aspects of the installation and operation of the plumbing and water tank. Communication with scheduling service calls and arrival windows was professionally done and adhered to. Will definitely use Unique in the future.

  • Review 142 (2024-05-28 - Rating: 5)

    Victor was knowledgeable, efficient, very professional and friendly. My air conditioning was running quickly, and he explained everything he did. I am very pleased with his work.

  • Review 143 (2024-11-09 - Rating: 5)

    This was the 4th time I used Unique with excellent results and response time. The service technician was professional, courteous and competent. The customer service team at their office was also professional, friendly and knowledgeable. I will continue to use Unique for my HVAC service needs.

  • Review 144 (2024-05-13 - Rating: 5)

    Jimmie Campbell did a fantastic job fixing a plumbing leak in our wall. He was on time, courteous, and treated our property with respect. Jimmie is truly an asset to your company. I will use Jimmie and Unique Services again for all my plumbing needs.

  • Review 145 (2023-11-10 - Rating: 5)

    You really get to know a service provider when you actually need them to respond. That was my situation last night when my A/C went out. From the first contact, reporting the event to Unique, the call from their dispatcher advising me their technician is on the way, to the successful repair of my unit, their professionalism and courtesy was superb.Since my unit had been installed by Unique, it was completely covered for the first year at $0 cost to me.I absolutely believe Unique to be ethical, competitively priced and will be there when you need them the most.Thank you for proving this to be true.

  • Review 146 (2024-10-16 - Rating: 5)

    Trevor was excellent! Very thorough and honest ! Greatly appreciated his advice and service .

  • Review 147 (2024-01-08 - Rating: 5)

    The Technition they sent for est and install was very informative and professional. He explained the cost issues that I had and came back the same afternoon and did the install of our new 59 gallon water heater. He did a great job .Highly recommended.

  • Review 148 (2024-07-12 - Rating: 5)

    The person who installed my 80 gallon water heater was professional and friendly. He did a good job in a timely manner.