One Source Heating, Cooling & Electrical
Located in Birmingham, Alabama
Address: 4400 Pinson Valley Pkwy, Birmingham, AL 35215, United States
Phone: +1 205-301-8006
Rating: 4.8
Services
- On-site services
- Wheelchair-accessible entrance
- Repair services
Categories
- Electrician
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Air duct cleaning service
- Air filter supplier
- HVAC contractor
- Furnace repair service
- Heating contractor
- Heating equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-05 - Rating: 5)
We had new AC/Heat system installed during summer, had few issues as winter time came around, but the One Source service guys responded and figured out set-up system needed. Folks are very professional, friendly, listen`s to customer concerns and address issues promptly. -
Review 2 (2024-09-11 - Rating: 5)
We’ve been using One Source over the course of around 14 years and two homes. They’ve been our call for total installs, repairs, and maintenance. Have always gotten timely and professional service and always show up when they say they will. When needed, they’ve gone above and beyond and came early and stayed late to solve problems. They honor any warranty work and maintenance programs. I also appreciate that the techs will respond to a particular issue but also take a look at other systems and make recommendations and offer estimates on other items that may need attention now or in the future. I also appreciate that any other recommendations come as a courtesy and I have never felt pushed or pressured to purchase anything beyond what initially asked for. Highly recommend. -
Review 3 (2024-10-24 - Rating: 5)
We have been very please with our new unit. One Source help selecting the best unit for needs and square footage. Insulation went very smoothly. They also helped us setup financing with AL Power. I would give them a 10 out 10. Great company and employees.Joe and Jonne Phillips -
Review 4 (2024-09-18 - Rating: 5)
I have been calling Drake Heating and Air in Mt. Olive Al. with all my issues. They were a block from my house and always fast, friendly, and fair. This time I called them, the guy shows up with a OneSource shirt on and says they they recently took over Drake. I was worried at first. As we sit down to get an estimate of what I needed that quickly changed. He was knowledgeable and very professional but very down to earth and able to explain everything with ease. He sold me and my wife a new unit, had us financed, and at my door ready to install the next morning! Very pleased. Only thing they could have done better was tell me it was free!! Thanks to these guys for keeping my family cool! -
Review 5 (2024-08-31 - Rating: 5)
One source air did a fantastic job for us with our air conditioner! We called them early on a Saturday morning and they had a quick response with us. Jason Walsh, the technician, did a fantastic job and was very professional and super knowledgeable about our system!! grateful for their help. Would recommend these to anyone out there! -
Review 6 (2024-08-02 - Rating: 5)
Always have great experiences with these guys! They come out the day they say they will, the quotes are always well below what other places quote and the technicians are always SO nice and respectful. Levi and one other guy whose name I didnt get came out today and worked from open to close to replace a 15 year old HVAC that had finally kicked the dust. It was hot, it was pouring rain, I had 100 questions and they were never anything short of amazing and helpful. Will ALWAYS recommend this company! -
Review 7 (2024-10-23 - Rating: 5)
One Source has provided service for my family members for sometime. The technicians are always willing to explain what needs to be done and what happens if you decide not to take the better option. But never putting pressure on you to make your decision. Also always very professional. I would definitely recommend me using this company… -
Review 8 (2024-09-19 - Rating: 5)
I appreciate how quickly One Source always responds. Chris was super professional and very helpful in getting is set up with what we need. My husband and I truly appreciate the service!! We have been customers since 2017. -
Review 9 (2024-10-03 - Rating: 5)
One source is an amazing company. Mr. Gary came to my home and was very professional. He was in depth with everything that needed to be done to my home to make it efficient. They came out and handled everything for me the following week. Now I can feel my air upstairs at one point I couldn’t feel anything. I will most definitely refer this company to my friends or family. -
Review 10 (2024-09-03 - Rating: 5)
One Source Heating, Cooling & Electric was prompt and professionally install my new AC unit. I highly recommend this company for your Heating, Air and Electric needs! . -
Review 11 (2024-07-12 - Rating: 5)
My A/C stopped working on a Saturday, and within a couple of hours, One Source had a technician at my house ready to help. Once it was determined I needed a new unit, I had one installed and all of my ducts cleaned and encapsulated within a couple of days. All at a great price as well. I can’t say enough about the timeliness, efficiency, helpfulness, and overall professionalism demonstrated by the three different technicians I worked with and the owner. -
Review 12 (2024-08-20 - Rating: 5)
One Source is great! I called the night before, and they were there on time the next morning. They had my A/C running again in under an hour. The Technician was very knowledgeable and friendly. I will definitely use them again if needed. -
Review 13 (2024-08-20 - Rating: 5)
Great communication and quality service. Diagnosed the issue with my existing unit, then gave me options to fix. This company put in a new unit and the servicemen were top notch. They were punctual and communicated with me the whole process. -
Review 14 (2024-08-23 - Rating: 5)
I had a great experience with One Source Heating and Cooling. The technician was very knowledgeable and offered many options to solve our problem. He had the part we needed on the truck, and we were up and running with cold air in less than 45 minutes. I definitely will call them again! -
Review 15 (2024-09-05 - Rating: 5)
Our 4 year old unit stopped cooling in the heat of the day. One Source cleaned the outside unit and after a day we realized it wasnt fixed. Tech came back and replaced thermostat to no avail. It was a holiday weekend so I did some investigating and found the duct work was pulled loose under our home. Eddie Lewis returned, installed our original thermostat, and refunded our money. Very honest and professional company. We continue to use them and highly recommend from Gardendale Al. -
Review 16 (2024-08-27 - Rating: 5)
My AC went out during our heat wave in the middle of the summer. I called One Source to come give me a quote. The repair tech even went back and got me a fan motor to use and installed it until they could install my new unit. I love my new AC unit. I have had no problems. This is my 2nd time using One Source. Before I sold my previous house, my AC unit went out. They came and installed a new unit. Having a brand new unit was a nice selling feature. -
Review 17 (2024-09-19 - Rating: 5)
We have used One Source for about 10 years but have know the owners since they played T-Ball longer ago than I care to remember.They have replaced one Heat Pump and worked on my other one. Also replaced a unit at my parents 2 years ago. These things always happen at the worst possible times but they are always quick, efficient, and very cost competitive. Technicians are friendly and show up on time. -
Review 18 (2024-09-13 - Rating: 5)
Excellent customer service. had an issue with thermostat and they came out and had it fixed asap. definitely recommend. great prices on new installs and fast friendly service when you have an issue. -
Review 19 (2024-08-21 - Rating: 5)
Ive known the owners family for years and have used them multiple times for multiple properties Ive owned. They always provide prompt service and turnaround. Im very happy with them and would recommend them to anyone I know. -
Review 20 (2024-09-22 - Rating: 5)
Thanks for coming to my rescue. You responded very quickly and your technician, Mason was very knowledgeable and fixed my unit to get me cooled down. I was so empressed with his work that I went ahead and took out a contract for yearly service.Now I wont have to worry about my unit breaking down again. I will highly reccomend One Source Heating and Cooling to anyone that I know. Thanks, Terry Russell, PS I have used 1 other company, and they were very hateful and sorry and I will leave it at that. -
Review 21 (2024-09-08 - Rating: 5)
We have used your service over the years. The technicians have always been friendly and courteous. We never have to wait long for help to arrive. We are thankful to have your reliable service. Job well done.Thank You!! -
Review 22 (2024-09-01 - Rating: 5)
Great service!! James Ollie was our technician. He was friendly, knowable and quick. He had our air conditioning back up and running in less than a hour!! He was awesome!! -
Review 23 (2024-08-23 - Rating: 5)
Had to get a new AC unit. Responded quickly, timely initial eval, good quality work, and price was very competitive and better than other businesses around town. Highly recommend -
Review 24 (2024-11-06 - Rating: 5)
I have had one planned visit and one emergency visit and both times they took care of everything I needed and were very professional. I won’t be using another company. Highly recommend these guys! -
Review 25 (2024-09-20 - Rating: 5)
They came for a inspection and did a great job. My husband found a problem they came right out and fixed it for free! Be sure to use them I have been with them for a long time and will not use anyone else! -
Review 26 (2024-09-02 - Rating: 5)
James Ollis was very knowledgable and thorough. He checked all the connections and made sure the unit was working properly before he left. He also answered all my questions. I am happy with the experience. -
Review 27 (2024-10-11 - Rating: 5)
Very professional and friendly. He was very knowledgeable about the products and all steps of installation. I would highly recommend Gary Dailey. -
Review 28 (2024-09-23 - Rating: 5)
Every interaction from initial contact to instillation was done with professionalism and fine attention to detail. Plus they all were wonderful to deal with as people. -
Review 29 (2024-09-02 - Rating: 5)
He had to have our air unit replaced. They came out and explained everything. Different options we had to choose. Very respectfulI would highly recommend them. -
Review 30 (2024-08-19 - Rating: 5)
Love this company! Everyone has been so nice pertaining to the needs of my ac unit. Fast..friendly and reliable! -
Review 31 (2024-05-31 - Rating: 5)
We just wanted to share a great experience with Parker Honeycutt this morning. He was thorough, made some suggestions but may have been the first time a technician hasn’t come to my house and told me something was wrong with my units and needing repairs, which was so nice! Everything is serviced and running smoothly. Thank you! -
Review 32 (2024-08-22 - Rating: 5)
Working with the guys from One Source is very professional and personal service that is very reassuring. I know that they will respond to me personally and promptly if I have any issues. -
Review 33 (2024-10-01 - Rating: 5)
These guys are great. They are very reasonably priced and service oriented. I can’t say enough good things about them. -
Review 34 (2024-09-05 - Rating: 5)
Really great customer service. Quick to responded to our problems as well as fixing them! Explains in detail of the issues and what the plan is to fix it. -
Review 35 (2024-10-02 - Rating: 5)
One Source has given us great service and has been on time and on budget. Great local folks to do business with. -
Review 36 (2019-11-12 - Rating: 5)
Strongly recommend One Source Heating and Cooling! These guys provided us with great service and repair to an outdated system and then made sure we got exactly what we needed when it was time to purchase a new system. Completed install, with wi-fi capable thermostat, cleanup and verified operation very quickly, answered all my questions, went over system operation to make sure I understood everything. Very professional and customer friendly technicians. Zero complaints and would recommend to anyone! -
Review 37 (2024-09-17 - Rating: 5)
Fast excellent service. Was able to get my heat going until they could get the proper parts in and was very reasonable -
Review 38 (2023-08-08 - Rating: 5)
I received excellent service from One Source yesterday after calling them to confirm a report from a competitor that my compressor needed to be replaced. The competitor gave me an overpriced repair estimate and told me it could take 2-3 week estimate to get the parts. The tech then suggested I purchase a new system.The One Source tech checked out the system and found a solenoid starter needed to be replaced and the compressor was fine. He got the system running in a matter of minutes. I appreciate the quick response after I called and the honesty and great work done. -
Review 39 (2024-04-30 - Rating: 5)
Parker was prompt, and very professional. It was a maintenance visit. He proceeded to show us before photos of what needed to be done. After we agreed to have the service, he completed it in a timely manner. He then showed us the after photos and wow! The work was excellent, the difference was amazing. He answered all our questions without hesitation. Explained everything we needed to know in regard to keeping our system working well. One Source is great 👍 -
Review 40 (2023-05-13 - Rating: 5)
Received awesome service. Spoke to Katie in the office and she got a technician out to my home within an hour. Every other company I called told me 2-3 days before they could help me. The technician had my air up and running the same day. I would definitely recommend this company and will continue to use them in the future. -
Review 41 (2024-10-01 - Rating: 5)
Lucky was courteous and explained everything in detail in reference to my unit. A true professional. -
Review 42 (2024-09-25 - Rating: 5)
Issac and Clay were very knowledgeable about the air conditioner and heater. They were very pleasant. -
Review 43 (2024-01-15 - Rating: 5)
I want to have a generator installed for my home. I called One Source. They sent Gary D. This was the most pleasant, informative, professional person to represent this company. He helped me to make an informed decision and answered all questions without hesitation. Hes awesome! -
Review 44 (2024-09-26 - Rating: 5)
Blair is my new manager for my units. He did a good job and was very professional and kind. Maybe he will stay around for a while. I prefer the same person each time for integrity purposes. Thank you -
Review 45 (2024-09-18 - Rating: 5)
They came in and surveyed my situation and offered 3 different solutions. Very professional and attentive to my needs -
Review 46 (2024-09-28 - Rating: 5)
Great customer service!! Our service technician Harry W was prompt, professional and knowledgeable. -
Review 47 (2023-02-16 - Rating: 5)
Amazing service! Gary has gone above and beyond from day one to make sure I understood the estimate and the work! I have worked with so many companies and contractors and One Source is the ONLY home improvement/ home maintenance company that I would recommend without any caveats. They offer incredible value and unmatched quality across the board. -
Review 48 (2024-10-07 - Rating: 5)
Had a great experience with the salesman. He was very knowledgeable and was very polite. -
Review 49 (2024-09-18 - Rating: 5)
One Source did a great job took care of the problem I recommend them to anyone that needs their air conditioner checked out call themClay Burge -
Review 50 (2024-08-26 - Rating: 5)
Response time was excellent and friendly . We will use your company again and recommend to friends and family -
Review 51 (2024-08-14 - Rating: 5)
HVAC repair A+ very impressed could not have been a better experience - - Harry knows what the heck he is doing -
Review 52 (2023-10-04 - Rating: 5)
OneSource provided maintenance and repair for my old units for several years . They were professional and got the work done . I went to them when it was time for a new unit . I am very pleased with my new AC and the upgrade on my furnace. Thank you to their office staff, field technicians, installers and Gary for all your work . I can also tell a difference in the air quality in my home after getting my ducts cleaned . OneSource does it all . -
Review 53 (2024-09-20 - Rating: 5)
They allways do a great job I would recommend them to anybody that needs work done -
Review 54 (2025-01-06 - Rating: 5)
Very efficient, knowledgeable, was Very impressed with the service technician, great job -
Review 55 (2024-04-14 - Rating: 5)
James Ollis did an outstanding job. A great you man that represents you company as his own. He left no stone unturned. Thank him for a job well done! -
Review 56 (2018-08-29 - Rating: 5)
Fantastic people to deal with !!!My first encounter with One Source was about three months agowhen we were having problems with mothers air. They came outwithin an hour and fixed our condensation leak.When mine quit cooling today I hunted up their business card and calledthem again. They were here within two hours of my call and that included their driving time from another job.I was lucky to have the same technician both times. Harry evaluatedthe unit, gave me a detailed list of items needing to be replaced and their cost. Explained everything he was going to do. I liked the fact that I got a discount on the job today because I signed up for a service agreement. Almost paid for the cost of the agreement.Will definitely recommend this company to my family and friends.I am totally satisfied with One Source. Found them in the North Jefferson Pioneer phone directory. -
Review 57 (2024-08-20 - Rating: 5)
Very nice service man, great communicator. Reasonable service call price, I would recommend highly. -
Review 58 (2024-09-12 - Rating: 5)
There response was fast for my emergency situation. Technician gave me a couple of options to resolve issue. -
Review 59 (2023-03-31 - Rating: 5)
Thank you to the guys at One Source that came out and put in a new AC for our downstairs. It was an unexpected expense for us but the pricing was super reasonable and they were able to get it installed within 2 days of our initial call. I think the most important part was that Tyler, who came out on the initial call, explained everything to me. Gave me several options as how to proceed. And he didnt pressure me into it.Then Tristan and his crew (Blair and Brett) were awesome. Very polite and courteous in our home. They cleaned up EVERYTHING and I think they actually cleaned out my garage better than it was before they installed the unit.I always thought their Tighty Whitey ad campaign was hilarious. Glad I called them. They did a great job. -
Review 60 (2023-05-12 - Rating: 5)
Great group of folks. Always friendly and they have the best office staff. Katie in the office was very professional and helped get me set up for a knowledgeable technician to come to my house and fix my air conditioner. I would recommend One Source to anyone looking for fast and friendly service at a reasonable price. -
Review 61 (2024-09-04 - Rating: 5)
Professional staff. Prompt and courteous. Resolved problem at reasonable price. Highly recommend. -
Review 62 (2023-04-18 - Rating: 5)
One Source is reliable and very professional. The people that work there are kind and help you understand the process. Clay Swanton, in particular, helped me and even made a return visit to ensure my ducts were cleaned properly. I would highly recommend One Source is you are having any issues. -
Review 63 (2024-09-17 - Rating: 5)
My husband and I used one source to installed our new heat pump Gary went over everything in detail and took excellent care in all the paper work and details! Gary along with his crew that came out to install the heat pump were top notch !! I have been without air for 2 years using a window unit until I found these guys and we are so blessed and grateful for the service they provided us!!! Thank you Gary and the guys for a wonderful experience!! Call this company you won’t regret it ❤️ Barry & Pam -
Review 64 (2020-04-07 - Rating: 5)
I was in the middle of a crisis. My initial estimate from another company was higher than I expected. I contacted One Source & explained that I needed a second opinion. They agreed to come and give me a FREE estimate! The technician not only took the time to explain that I had several issues, but also explained factors that I should consider as I weigh my options. I decided to replace my unit through their partnership with Alabama Power which was very convenient! They moved swiftly and got my unit installed and operating the VERY SAME DAY! AND I dont have to worry about registering my warranty. They will take care of that for me too! Im very appreciative! -
Review 65 (2018-08-22 - Rating: 5)
Another reviewer stated that the employees at One Source are “straight shooters”. I would like to reiterate this. GARY, our repair tech inspected our old, non-working unit and suggested repairs to prolong it or a complete replacement. We knew we were going to have to replace it at some point in the very near future when we bought the house 4 years ago. Gary did not try to sell us any particular unit. He gave us a price list, allowing us to choose. The installation tech, CHANCE, arrived the next morning at the precise time agreed upon. The install took about 6.5 hours as estimated by Gary. We now have a beautiful new, working unit. At all times, Gary and Chance were 100% professional and courteous. They answered all questions thoroughly. They gave me honest opinions about certain questions and never tried to sell me on any part or service. Thank you, One Source! All my friends will know how great you guys were. -
Review 66 (2022-06-10 - Rating: 5)
My condenser motor went out on the unit that cooled my two young daughter’s bedroom. I had a technician come out from another local HVAC company to fix the issue. Within 5 hours of him leaving the bedrooms had returned to 84 degrees and the unit not fixed.I called Arrow Air to come out the next day and and gave them a second chance to truly fix the problem. The technician said I would need a new motor, but he had six other jobs that day and he knew he wouldn’t be approved to spend that much time to resolve my issue. Said I would have to wait until the middle of the following week for him to come back.I called One Source immediately after Arrow Air left and explained my situation. They said they could send someone out that same day. In an effort to ensure they could fix the issue, they brought several parts from their warehouse and had them ready to go when they arrived. They had the unit completely fixed and the upstairs cooling within 3 hours of calling them. Absolutely amazing customer service and extremely professional. It’s nice to still have a company that truly cares about customer service. I would recommend to not waste your time with other HVAC companies and just go with the best..One Source. -
Review 67 (2017-05-24 - Rating: 5)
OS responded promptly and went over my problems with my home air system. The rep made several recommendations and explained each to my satisfaction. There was no pressure put on me to make a decision, only facts and options. All costs associated with a new system were explained, all my questions were answered in depth. The new system went in the next day. There were several things that they found that needed to be changed in the 23 year old system - a brace here, a hole repaired there, better drainage, bigger return box, and a few other things - which they fixed or replaced without additional costs. They followed up with an on site inspection to ensure the system is installed according to requirements. To a person everyone i interacted with at One Source was friendly, respectful, and made me feel they each were concerned with my satisfaction. The costs were in line with other estimates, and I think the added service they provided made them the best company for the job. They worked safely and left the place cleaner that it was when they arrived. I have already and will continue to recommend them to my friends and family. If I had it to do over again, I would use them without hesitation. -
Review 68 (2024-08-23 - Rating: 5)
Excellent customer service experience. Easy scheduling process and professional, quality service. -
Review 69 (2024-09-23 - Rating: 5)
One Source is fantastic! Ive used them exclusively for about a decade now for my HVAC needs. They communicate very well around scheduling appointments, are always very professional and respectful of my home and yard. Great service at a great price. Wonderful company to work with. 10/10 highly recommend. -
Review 70 (2023-04-25 - Rating: 5)
Very professional. When I called, I spoke with a Danielle Day who was very helpful and very nice. She answered all my questions and had a technician out quickly. The technician was also professional and the job was performed great. I would recommend this company to anyone!! -
Review 71 (2019-06-24 - Rating: 5)
I had a wonderful experience with One Source. I had another company come out and they were supposed to be there at 6pm and didnt show until 10pm at night. I let them in and they beat and banged in my attic for hours with my kids sleeping. I didnt like the professionalism of them so I called One Source for a 2nd pinon. I had a very nice young man show up earlier than the appointment and a very professional appearance. He gave me honest opinions on my system and let me make the choice of what I wanted to do. I went with a new AC financed through them and absolutely love it. I keep my air on 68 and now its on 70 and still VERY VERY Cool :). Not to mention they ran into some issues because of the add on portion of my house and they fixed the issue and stayed all day for two days to get me up and running. All 3 gentlemen did a great job and they cleaned up all of the mess and even hauled it off! Great Company and Very Professional Employees! Thank you One Source! -
Review 72 (2017-05-17 - Rating: 5)
They were incredibly professional and timely. I had to have my entire unit and ductwork redone and they were so kind throughout the whole process. They cleaned up after themselves and I knew I could trust them. I work full time and they were so great in working around my schedule and being patient with me. I would highly recommend them to anyone! After the job was complete, they even checked in multiple times to make sure everything was working properly. Reliable and trustworthy. If you are looking for an AC company and want the highest quality of service and peace of mind that the job will be done right then choose One Source Heating and Cooling. -
Review 73 (2024-08-28 - Rating: 5)
Lucky was excellent !!! Thank you so much for the advice with my AC and cleaning ❤️❤️ -
Review 74 (2020-08-08 - Rating: 5)
AC went out on a hot Alabama summer day. My system was 22 years old and time to upgrade. So I started calling companies. Got several quotes but they were unable to install a new unit for weeks. I called One Source. They sent Gary to my house within the hour. He was very knowledgable and I could tell hed been in the business for a long time. He recommended a few options and I agreed to go with them. They sent three people to my house THAT DAY and installed a five ton American Standard unit. The price was actually a little lower than the other quotes I got, and they were fast, professional, helpful...I could go on. You could tell their employees knew what they were doing. I think they send their employees through a comprehensive training program and it shows. I just want to thank Gary and the three guys that came out and SAVED MY BUTT (the four girls in my house were about to run me out with a pitch fork! :) -
Review 75 (2019-02-05 - Rating: 5)
This company was very helpful. Harry my tech was very friendly and came out and diagnosed my problem very quickly. I called a different morning after I had my insurance and home warranty settled and they jumped right to my ad and got me a new unit in the same day! It also came with a 10yr warranty on parts and 3yrs on labor! I would definitely recommend this company to anyone. -
Review 76 (2017-05-05 - Rating: 5)
We recently had to replace our heating/cooling unit. Our experience was great! Our service tech was Harry Wheeler and he was Amazing! He walked us through the entire process of purchasing a new unit, installed it within one day. He was extremely professional, courteous and very knowledgeable! We will never choose another company other than One Source to do our heating cooling jobs from now on!! -
Review 77 (2023-04-13 - Rating: 5)
Tyler and the crew did an absolutely impeccable job installing a new HVAC system to replace our old unit. I can’t imagine a company providing a more thorough and thoughtful service than the one we received. A+++ -
Review 78 (2017-05-11 - Rating: 5)
Gary was very honest and easy to work with. The install crew had both new ac units going the same day I purchased them. I feel this company strives to make their customers happy, and I will recommend anyone looking for good service and prices to give these guys a call. -
Review 79 (2024-08-28 - Rating: 5)
One Source Heating and Cooling: The Heroes of My Summer!This summer, I found myself in the middle of a heatwave, and my home was turning into a sauna. I called several companies, but none could deliver the reliable service I desperately needed—until I dialed One Source Heating and Cooling. From the moment they answered the phone, I knew I was in good hands.They quickly dispatched Daniel, an absolute pro, to my rescue. He not only fixed the problem but took the time to explain what went wrong and how he was solving it. A small hiccup popped up later, but One Source didn’t miss a beat—they sent someone out the very next day to ensure everything was perfect.What really blew me away was their commitment to customer care. These guys aren’t just in it for the paycheck—they’re passionate about their work and genuinely want to make sure you’re taken care of. In a world where good service is hard to find, One Source Heating and Cooling stands out as a beacon of excellence. 10/10 recommend! -
Review 80 (2024-08-19 - Rating: 5)
Always on time and thorough with the inspection of whatever the issue may be! Thank you for being so reliable! -
Review 81 (2019-07-12 - Rating: 5)
Ice Ice Baby! Cooler than a cucumber! Things our family were not saying or thinking 24 hours ago. One Source was great to work with. Very prompt and professional. They were out within no time after receiving our call. We had to replace our entire system and they gave us options which was nice. So many times companies just assume you want the least expensive. However, One Source was able to explain the difference in the options in a way that made the average consumer understand and make an educated decision beyond just price. Imagine this, we were explained the options so well we made a decision without consulting google. In this day and age that is a rarity. One Source has our business and loyalty for years to come- thank you again. My family is most looking forward to sleeping under the covers tonight! Thank You for making that happen One Source! -
Review 82 (2023-09-01 - Rating: 5)
I found myself in a bind with my ac not working. Gary showed up to help and was so polite, extremely knowledgeable and was able to solve my problem immediately. It’s rare to get such great and quick customer service that I just had to say thank you! My house is cool again! Thank you!!! -
Review 83 (2015-12-07 - Rating: 5)
Would strongly recommend. I have had to use them 3 different times over the past 6-8 months (new house). Prices seem 10-20% below what Im used to paying for similar service in the past (just a guesstimate) and on one trip they were able to get the part (a motherboard) paid for by the manufacturer because it was (just barely) still under warranty.I also had to replace our upstairs unit, and they explained my options and didnt even push for the expensive unit.The different workers my wife and I have interacted with over the visits have all been friendly and very professional.I also had one issue of moisture the morning after they finished the new unit install (wound up just being a little condensation on the freon line running up the inside of the walls from running non-stop to finally cool my upstairs - Alabama summers...) and they sent a guy out that morning on a Saturday to check on it and get things fixed - they took care of the extremely minimal water damage.I recommended them to a friend (who got about 5 different quotes from other companies and thoroughly questioned each on their assessment of what was needed and why - he did more than his due diligence), and he wound up selecting them. He said they were the most fair in every aspect and didnt try to push too much on them.For what seems to be a big company, they sure have acted like a small one when it came to taking care of me. -
Review 84 (2017-05-12 - Rating: 5)
I highly recommend one source. They were nice, courteous and eager to come out and fix our unit. Our service guy was Harry Wheeler and he was fantastic. This is the second time Ive used them and they have always been willing to come out at my convenience. They have always been on time and got the problem fixed that day. -
Review 85 (2021-02-23 - Rating: 5)
I just wanted to praise One Source Heating and Cooling. Our heat went out yesterday and they were highly recommended to us. They had someone here within an hour and a half on Sunday, this man’s name was Tyler, and could not have asked for a more quick response from him letting me know he was on his way. They could not get the part we needed until this morning, Monday, February 22nd, so thankfully, it did not get that cold last night and we had plenty of warming blankets to use. They got here today and had everything done within a few hours and they made sure to check the air and the heat before they left. Mike and another young man came today and during the service they let me know what they were doing and explained everything to me so that I would understand clearly. It is hard to find reliable companies these days and when you find one that goes above and beyond to take care of their customers speaks volumes. I would highly recommend them as they have been so quick to respond, professional, and reasonably priced. -
Review 86 (2019-02-12 - Rating: 5)
One Source Heating and Cooling has very professional and dependable employees! I contacted their office and someone was at my home assessing the problem with my heat pump within a few hours. The problem was discovered ,and the situation was explained ,so repairs could be made.promptly. I was very impressed with a job well done and I definitely will recommend their services to my family and friends. -
Review 87 (2019-07-02 - Rating: 5)
Weve been using One Source for more than 10 years and have always had great service. Cody came out today and fixed our heat pump so we can get the AC flowing again. Highly recommend this company. -
Review 88 (2015-12-09 - Rating: 5)
Fantastic experience. I had an inspection and quote the day I called, and a completely new heating system two days after that. They were very helpful and knowledgeable about our different options, and it never felt like they were pressuring us towards any one choice. The quality of the work is excellent, the price was reasonable, and the workers were polite and professional. I would highly recommend them. -
Review 89 (2022-06-08 - Rating: 5)
Gary was extremely professional and took the time to answer each of our questions in great detail! Very pleasant to work with. His team did a great job on installation too! Highly recommended. -
Review 90 (2018-07-13 - Rating: 5)
One Source was Awesome!!! The technician Eddie was great about handling everything!! We feel he even did some extra work to get to the A.c. unit due to storm damage. Awesome job Eddie!! Great customer service as well.... My Husband & I would definitely recommend One Source!!! Thank you!! -
Review 91 (2017-05-05 - Rating: 5)
We are very happy with our experience. Have used One Source more than once and always great service. The technicians are always nice and polite. Justin Day has come out more than once and is always very efficient and prompt. Thanks Again! -
Review 92 (2020-03-15 - Rating: 5)
Scott did a great job servicing our units! On time and super professional, as usual. I wont use anyone else! Thanks!I used One Source again today! Cody did an awesome job! One Source again went above and beyond! They are the best! -
Review 93 (2020-08-06 - Rating: 5)
We had the pleasure of a young man named Fisher who came out and fixed our air unit today. After sitting in a 90 degree house all day, we were definitely glad to see him. He was professional, nice, and extremely helpful. Its rare these days to have such a pleasant service, and Fisher succeeded just that. I will say, the reception area could have been a little nicer but, there service techs certainty make up where they are lacking. Just be patient... We were thankful for this young man today. -
Review 94 (2020-01-15 - Rating: 5)
Gary came out the very next morning of me calling them and within an hour was able to order us a new a/c unit. We were so excited and very pleased with these people cause the very same day they came out and put our a/c unit in and working before the day was us. I highly would recommend them. They are great. Gary explained everything that they were going to do and was gonna have to do to get everything going. -
Review 95 (2024-10-03 - Rating: 5)
The technician was very nice and helpful in explaining what the Hard Start kit does for my unit. Ive always had good service with One Source -
Review 96 (2015-09-02 - Rating: 5)
This company was purchased by one of their former employees a couple of years ago and I was lucky to have him on his technicians follow up report because unfortunately, my 11 A/C year old system is in need of very costly repair or the inevitable replacement. The owner and his technician where both extremely helpful and sat down with me to answer all of my questions with great knowledge in their financial plans of not just what they offer, but also through other venues like Alabama Power. I later found out that my Home Warranty was still in effect and even though this news more than likely means that they would not be the ones doing the repair or install, they offered me expert tips on what to say and how to handle my HW company to force their hand at a new AC Unit install as well as recommending what I should look for in upgrading the size of the unit and what brands perform traditionally the best.To top off this already great experience, they refused taking the service call fee of $30 and did all of that for free. This is the caliber and honesty you are getting and it looks like it starts at the very top with this company. I highly recommend. -
Review 97 (2015-10-03 - Rating: 5)
Fantastic business. The people were extremely kind and professional. They are straight shooters and they gave us options to fit our budget and needs. Though it may not be a common experience, we were able to have our inspection and unit installation completed in the same day. We were shocked! Once again, great business, great service, and great people. Will absolutely recommend to others. -
Review 98 (2016-06-06 - Rating: 5)
Our AC went out on the hottest summer day, and we had a poor experience with another local company who thought they had fixed our issue but hadnt earlier in the day. Harry from One Source came to our rescue at 7:30 on a Friday evening! He quickly diagnosed the problem and fixed it within 30 minutes. By bedtime our house was cool again for the first time in two days. We were so thankful and will call Harry again if we have issues. -
Review 99 (2020-03-09 - Rating: 5)
I really appreciate One Source, I called on Tuesday to see about an estimate and they were out to my home that afternoon and started working on replacing my unit almost immediately. They made the financing process so easy, accommodated all my needs, and answered all my questions. I highly recommend this company for anyone looking into HVAC needs! -
Review 100 (2024-08-18 - Rating: 5)
Came out twice .Second time they fixed I hope Thermostat is on 77 at end of day Inside is set on 74. Seem to run all day Will call them again Monday and see what they say. -
Review 101 (2017-07-12 - Rating: 5)
One source replaced our upstairs unit and we found many builder mistakes along the way such as returns not even attached, only pushed into the ducts, no sealing, undersized return, and an undersized unit. They were very thorough and I will have them back out when its time to replace our downstairs unit. Ive also had them seal up the ducts in my brothers home and they did an excellent job. Ive had several other ac contractors out that people recommended but being very knowledgeable in the industry myself, I saw they cut corners and were not as good as people think they are just because of their big name. One Source gets my business. -
Review 102 (2014-12-17 - Rating: 5)
I HIGHLY recommend this company! They answered the phone the first time I called, and they were VERY friendly and prompt. A new unit with new wiring was priced well, and One-Source had the job completely finished within 32 hours of my initial call! VERY impressed!! -
Review 103 (2016-06-14 - Rating: 5)
Our air conditioner went out last Saturday with a heat index of 103. We finally called One Source Sunday afternoon and a technician was at our house in just a few hours. Our technician was very professional and straight forward with the issue we were having, within 30 minutes our house was cooling again. Thanks so much Once Source for coming out on a Sunday and fixing our Air! -
Review 104 (2018-01-28 - Rating: 5)
Jerry was extremely helpful and very honest. They are not in business just to take your money; they genuinely care that you have the best end result possible. They make sure your money is spent wisely so that the problem is fixed in the best way. Very, very good people. My whole family uses this company. -
Review 105 (2024-08-22 - Rating: 5)
Bought a mini split system in 2013. Very pleased with the price I got and pleased with the service I have received since. Good people and dependable. -
Review 106 (2018-08-14 - Rating: 5)
Our air conditioner went out in June and we called One Source, we had never used them before but it was after hours. The technician was there within the hour. Harry was very nice and professional. He said it was a very common problem and showed me how to prevent it from happening again. I will definitely be using One Source for all my heating and air needs in the future. -
Review 107 (2024-10-02 - Rating: 5)
Their rep, Gary, was on time and was more than helpful determining my generator needs and options. I would recommend them without hesitation. -
Review 108 (2024-08-14 - Rating: 5)
Going forward. This company will be my first call for service. They jumped to it. Very prompt service and talked me through the process every step of the way. This company has earned my future business and I’d be happy to vouch for them. Give this company a try. -
Review 109 (2024-08-21 - Rating: 5)
Prompt service, technicians with integrity and friendly staff make for a great company! -
Review 110 (2020-03-06 - Rating: 5)
We’ve always used one source because of there attentiveness to our needs. We’ve got a lot going on with two teenage and preteen boys but they always call and remind us it’s time for maintenance on our heating and air unit. Love that one less thing to remember, in a sea of things to remember! Harry came out today and was punctual, knowledgeable, professional and patient with me and my dog lol. I’ve seen some dateline shows that show service guys ripping the customer off but did not feel like that today. You can’t buy piece of mind! Thanks Harry and great job to the One Source team!! -
Review 111 (2024-10-11 - Rating: 5)
Office staff were accommodating to work around my schedule and my service tech- james Ollis, was on time, so professional, educated me on my hvac system and fixed my leak problem, super nice man. They are a great company and would recommend them to everyone!! Barbara C. -
Review 112 (2023-04-15 - Rating: 5)
Clay Swanton provided preventive maintenance for my air conditioning unit and was extremely professional, polite, and knowledgeable! He helped prepare me for the summer months, and I am so very grateful! -
Review 113 (2024-08-17 - Rating: 5)
Technician Chris with One Source came out and helped us on a Friday night with an emergency service call and was very helpful, courteous and got us back up and running. Have trusted One Source with our hvac needs for a long time and appreciate all they’ve done for us. -
Review 114 (2021-03-11 - Rating: 5)
Starting from the first call to the end result, spot on service. Carla took my call and was very professional and helpful getting us scheduled. Highly recommend One Source for all your HVAC needs. -
Review 115 (2018-07-31 - Rating: 5)
Hi!! Ive giving One Source Heating a( 5 star rating). Its the middle of the summer and we spent the night without air and it was excruciating!!! I call the company at 8:00pm on Monday night the guy came out within 30 minutes and check the unit because there wasnt any air coming out he said l have some bad news your unit is 20 plus years old which l knew that already LOL and its your coil. my heart stop that sounds expensive I thought to myself, Im about to get taken advantage of so lets have the price. but the opposite happened the guy was so nice he said he will send his boss out to speak with me to explain everything to me and that I will be well taken care of they will give me the best price possible and thats exactly what happened. the next day Gary showed up he sat at my kitchen table with us he explained what we needed and about how much its going to cost. and after speaking with my account about the work that needed to be done for what the company was offering the brand and the quality it was a great decision to go with a company you can trust. Thank You One Source Heating!!! -
Review 116 (2016-01-14 - Rating: 5)
Yesterday we had to have our unit replaced. OUTSTANDING ++++ is the service received from One Source Heating and Cooling. Professional, friendly, knowledgeable, fair and helpful!! I highly recommend One Source for ALL your Heating and Cooling needs. In my book they are top notch!!!! -
Review 117 (2018-08-23 - Rating: 5)
EXCELLENT SERVICE...even beyond the sale. I called and they came out the same day. When they weren’t able to fix my unit they offered to put me and my toddler in hotel with air. I was amazed how much they cared about the safety of my and my baby. After they installed the unit, my insurance company asked that I keep it for them to look at. They refused my claim and left me stuck with an A/C on the side of my house. ONE SOURCE came back without hesitation and removed the old unit. I can’t sing enough praises about this company. -
Review 118 (2025-01-08 - Rating: 5)
Best company for hvac services! -
Review 119 (2020-05-13 - Rating: 5)
Called in after lunch time and Harry showed up an hour later. He was very professional and fixed the problem with my Fujitsu Mini Split Unit. He showed me exactly what the issue was too and left me with peace of mind. Mini Splits are a new thing to me but he knew his way around them and was able to provide me with a ton of information about my system. Thank you Harry and One Source! -
Review 120 (2019-03-13 - Rating: 5)
The technician was very well mannered. He answered all my questions professionally and intelligently. He was on-time and didn’t leave a mess. The technicians name was Ian. I will request him from now on.One Source took very good care of us -
Review 121 (2018-02-24 - Rating: 5)
The level of service Ive seen with these guys is second to none. Gary and everyone Ive spoken to at One Source have been very polite, pleasant and professional. The install team wasted no time at all installing a complete system.. -
Review 122 (2019-02-26 - Rating: 5)
One Source sent Seth H. to my home to do a service on my heat and air unit. It was scheduled at the Home Show at BJCC. Seth arrived at the time scheduled. Seth was very polite and clean cut. Showed suspect to my home by covering his shoes every time he entered. Seemed to be very knowledgeable, and went out of his way to explain a system that is suppose to help keep dust down in my home. Would highly recommend One Source and Seth H. -
Review 123 (2016-11-18 - Rating: 5)
We collected quotes from several local businesses, but most just came out, looked at the model of the units we had and quoted us a similar sized unit. One Source came out multiple times and fully inspected our existing duct work and any other part of our heating and cooling system that would remain when they replaced the unit. As I walked around with them, they pointed out several issues such as a lack of properly sealed ducts that were previously hidden by insulation so we never even knew there was an issue. They asked questions to determine if there were any areas of the house that were less comfortable, any features we were looking for in a new unit, and they offered up several solutions to all those issues.They were not the lowest bid but even so we chose them because they were the most interested in meeting our heating and cooling needs and making sure when they left our home that the job was done right. Everyone we dealt with were professional, methodical, clean, and polite.If you just want to replace your unit, call someone else. If you want the best heating and cooling system for your home call One Source. -
Review 124 (2019-08-07 - Rating: 5)
I highly recommend One Source Heating and Air. Our AC unit went down at the worst possible time. One Source sent out a technician that actually arrived earlier than we were expecting. Technician was very thorough and professional. It’s great to know a company that you can trust and rely on. -
Review 125 (2019-07-01 - Rating: 5)
Awesome customer service! Gary went above and beyond to help! Not only was he very patient with me and took his time to help me on a Sunday, but he also saved me a ton of money! Highly recommend Onesource for your heating and cooling needs!!! Thanks so much! -
Review 126 (2018-07-28 - Rating: 5)
I was frustrated on Thursday from not only having an extremely hot house but also knowing I would have to add on another bill when I realized my air conditioning wasn’t working properly. Tyler Lord came out and made the repair quickly but also worked with me on the cost for the repair making a great experience with excellent service. -
Review 127 (2023-04-14 - Rating: 5)
Clay did an excellent job, was very informative and knows a lot about his line of work. Would definitely recommend him for future jobs. -
Review 128 (2021-03-04 - Rating: 5)
Had such a good experience with Carla. She was friendly, professional, and answered all of my questions thoroughly. Will definitely be using One Source again! -
Review 129 (2019-06-24 - Rating: 5)
It was easy to schedule a same day appointment when I lost my air conditioning. Cody came out quickly and answered all of my questions and helped me make a decision on a new heating and cooling unit. -
Review 130 (2017-06-27 - Rating: 5)
Thanks to OS we have reliable a\c. Harry was very helpful in explaining our options for our complete new a\c unit and answering all of our questions. All the guys who put in the new a\c were professional, nice, and were sure to clean up after their selves. For any a\c heating work you need done call OC with confidence. -
Review 131 (2023-04-26 - Rating: 5)
Clay was supposed to be at my house at 12 and he was prompt and on time gave me a full and thorough inspection of my HVAC unit , and answered all of the many questions. Thanks Clay and One Source youll have my vote. -
Review 132 (2019-07-02 - Rating: 5)
As a retired educator it is a pleasure to compliment Seth, a young technician, who is capable and professional. He is knowledgeable, pleasant and respectful. He is an asset to his company, as is his supervisor, Gary. I highly recommend this company. -
Review 133 (2020-02-26 - Rating: 5)
Fisher, the technician, knew his stuff. He was great to have around, He knew just what to do and it was very kind We just moved back to town and didn’t know who to call. Having had him our my home I highly recommend him highly. -
Review 134 (2021-03-04 - Rating: 5)
Carla was so helpful is assisting me with my questions and helpful with scheduling for my service. will definitely be using One Source again in the future. I was impressed with her professionalism. -
Review 135 (2023-08-10 - Rating: 5)
Keith and his team do a wonderful job for several of my properties. Their response time to an issue is unmatched. -
Review 136 (2017-05-04 - Rating: 5)
Great Service from One Source and Technician Harry Wheeler! Prompt, courteous service and very thorough. Professional businessman with an engaging smile and great work ethic. I would DEFINITELY recommend One Source, and Harry Wheeler! -
Review 137 (2016-08-17 - Rating: 5)
I have used One Source for numerous heating and cooling issues. The technicians were very professional and knowledgeable. After switching back and forth between HVAC companies for years, I am very glad that I used One Source and can trust them for all my HVAC needs. -
Review 138 (2019-02-06 - Rating: 5)
Very professional and polite. Tyler L, our tech, explained everything making us feel comfortable with the decision we made. We will gladly give high reviews and would recommend this company and tech to everyone. -
Review 139 (2022-04-30 - Rating: 5)
Clay was very professional and on time.I have used One Source for seven years , and have never had a technician do a more thorough job. I would recommend this company. -
Review 140 (2016-08-19 - Rating: 5)
Excellent service. Arrived at the time promised to replace my broken a/c. Could not have asked for a better experience. Very pleased with the professionalism of the guys that came out to replace my unit. Will definitely recommend to anyone in need of a/c service. -
Review 141 (2019-07-02 - Rating: 5)
Scott Hurst from One Source is a true professional. Very courteous and knowledgeable. He was on time and efficient. Scott and One Source reassured my faith in quality and customer service today. -
Review 142 (2020-04-28 - Rating: 5)
Harry sent landon and Austin too install my new unit. Landon and Austin were exceptional and precise and spent 10 hours at my house making sure everything was perfect if the system works as good as these too guys i will be so blessed!!!😁 -
Review 143 (2017-06-28 - Rating: 5)
This morning Justin Day arrived on time to address a concern that thethermostat was not functioning properly. He checked the functionsthoroughly, reset two functions and explained to me how I couldadjust those functions in the future. He was efficient and courteous.One Source is Our Source. -
Review 144 (2019-05-31 - Rating: 5)
Cody was great, he explained to me throughly what was wrong with my unit before he fixed it, and had me up and running within minutes. I will definitely be using u guys for all my heating and cooling needs again!! -
Review 145 (2018-06-26 - Rating: 5)
Excellent service.... We had a complete and new air conditioning system installed the day after it went completely out!!! We also did our own research to make sure we found no errors in their advice and we are pleased to say they delivered as promise!!! -
Review 146 (2024-07-25 - Rating: 5)
Quick response, quality service, honest pricing! 10/10 -
Review 147 (2019-08-08 - Rating: 5)
Amazing company! Took their time, the guys were honest, on time, went out of their way for my family. So thankful we called!!! I will never use another company!!!! If you go with anyone else your wasting your money!!!!!! -
Review 148 (2016-06-23 - Rating: 5)
They were awesome. Very professional , knowledgeable, and helpful. Would definitely use them again and recommend them to others. Thank you OneSource for your great work. It is much appreciated. God Bless! -
Review 149 (2024-08-16 - Rating: 5)
These guys rock! Always getting the job done. Thanks! -
Review 150 (2024-08-14 - Rating: 5)
The response time any time we call is fantastic -
Review 151 (2022-06-14 - Rating: 5)
I called after 5pm they were here within 2 hours they beat about 5 others prices and Ive u businesswas important to them . Will use one source from now on used Hemphill 4 times they didnt act like my -
Review 152 (2023-05-15 - Rating: 4)
Katie Willis has always been great and responsive to our needs. We thank you and all of your guys time. -
Review 153 (2021-03-08 - Rating: 5)
I have worked with One Source for years. Jody Quick has always been professional, responsive and informative and made sure everything was done right and done in a timely fashion. -
Review 154 (2021-03-09 - Rating: 5)
Tech was right on time. Listened to us and diagnosed/repaired the issue quickly. We will definitely use One Source for all our HVAC needs!! -
Review 155 (2023-05-13 - Rating: 5)
Spoke with Katie on the phone. She was very professional and had great customer service. Definitely recommend this company. -
Review 156 (2024-09-19 - Rating: 5)
Got us back coolinmg in under two hours. THANK YOU! -
Review 157 (2017-05-05 - Rating: 5)
I was having trouble setting the time and date on my wifi thermostat so that the automatic schedule would operate correctly. I called One Source and they sent Justin out the very next day and he performed his magic and fixed the settings in the thermostat so it could operate correctly. Thanks Justin! -
Review 158 (2018-10-28 - Rating: 5)
Thank you One Source and single out Gary, job well done neat and clean FAST! Professional team that had to deal with 2 residents divided across the country. Thanks again! I would recommend your company to anyone. BTW.....Helped us save money! Honest work! -
Review 159 (2017-07-18 - Rating: 5)
The very respectable & professional team at One Source Heating & Cooling are truly caring people. I thank God for their dedication to helping me receive what I need to make my home more liveable.I thank you all from the bottom of my ❤Also I give Mr. Gary Dailey an individual 5🌟 for his help in explaining, directions & doing all the necessary leg, phone--paper work.THANK YOU💜💜🌟💯💯MAY GOD CONTINUE TO BLESS YOU ALL IN YOUR EVERYDAY JOURNEY👏🙏 -
Review 160 (2017-07-07 - Rating: 5)
Gary did a excellent job, I would recommend him to anyone of my friends and family and appreciate them coming out so promptly even though they dis not install the system.Donna Marsh -
Review 161 (2020-03-13 - Rating: 5)
Fisher showed up on time and was very nice and professional. Took time to explain all he was doing. Would ask for him to be one to come out next time my HVAC needs serviced. -
Review 162 (2024-08-24 - Rating: 5)
So good so for great people they do what they say -
Review 163 (2016-07-07 - Rating: 5)
One source was phenomenal. they showed up when they said they would. the crew (mike, gary, and chance) were very professional and did an amazing job. they even vacuumed when they were finished. I cant recommend them enough! -
Review 164 (2024-08-28 - Rating: 5)
Harry was very professional, very helpful, very efficient. -
Review 165 (2021-03-04 - Rating: 5)
One Source helped get our heating fixed over the weekend without any problems. Carla was super helpful and arranged everything in a timely manner , Thank you so much! -
Review 166 (2020-03-12 - Rating: 5)
Great service. Easy to work with. Reasonable priced. They do a good and fast job and explained what they need to do to do the job right. Have used them for years. And will continue too. -
Review 167 (2017-07-07 - Rating: 5)
My AC went out on the 4th of July. One Source helped me out right away. The staff is very professional and friendly. I HIGHLY recommend One Source to everyone. They really do go above and beyond. Thanks again One Source!! -
Review 168 (2018-08-06 - Rating: 5)
Awesome experience. Quick reaction time. Fixed our issues and thoroughly explained the process and our options. Will definitely get our business in the future. Would highly recommend! -
Review 169 (2023-05-15 - Rating: 4)
One source always has someone there to help you whether its katie or Danielle in the office or Gary out in the field. Great service all around -
Review 170 (2023-05-13 - Rating: 5)
Definitely recommend this company. Katie in customer service was very informative and helped me out. Great customer service skills. -
Review 171 (2023-05-18 - Rating: 5)
The service technician was very professional (Jake Crew) very knowledgeable of the equipment and performed excellent service, answering all my questions. -
Review 172 (2018-08-22 - Rating: 5)
Came out in a timely manner and worked hard to ensure job was complete! They were willing to go above and beyond the task required. Will definitely use them from now on! -
Review 173 (2019-07-05 - Rating: 5)
Great customer service. I was highly impressed with the response time & the techs friendliness towards my family & I. I will definitely be using One Source again. -
Review 174 (2016-03-08 - Rating: 5)
Cannot say enough about One Source Heating & Cooling. Call them first for all your heating and cooling needs. You will NOT regret it. Fair, Honest, Professional. Very impressed!! -
Review 175 (2023-05-26 - Rating: 5)
Called at 9:30a.m. and by 11:30a.m. my AC was repaired. Brody did a great job! -
Review 176 (2020-02-17 - Rating: 5)
Had my unit service today and had a great experience with Fisher. The Service was quick and my unit is up to standard. I will request for Fisher to service my unit from now on. -
Review 177 (2020-07-14 - Rating: 5)
Fisher was very helpful and got my issue taken care of in an timely matter, also informed me of the warranty thats offered. Great quality service. -
Review 178 (2020-01-28 - Rating: 5)
The service tech, Fisher, did a great job servicing my equipment, and explaining how my equipment is functioning. I would recommend One Source to family and friends. -
Review 179 (2023-04-15 - Rating: 5)
My AC broke down and within 45 mins Clay was at my house and had me up and running. Couldn’t be more happy with service! -
Review 180 (2018-07-20 - Rating: 5)
My experience with one source heating and air could not have been better.. our service man..(harry) was very knowledgeable.. he answered all of our questions.. fast friendly affordable company.. I will never call another company.. Bobby and Paula weaver. -
Review 181 (2020-03-28 - Rating: 5)
The man that came out was named Harry. He was very nice, honest and professional. I would definitely call him again. -
Review 182 (2024-10-04 - Rating: 5)
One Source was great to work with. -
Review 183 (2024-07-10 - Rating: 5)
High quality organization with the most professional technicians in Birmingham! -
Review 184 (2018-07-31 - Rating: 5)
One Source is an excellent company. The owners are very professional and strive to make their customers happy. I would recommend them to anyone! -
Review 185 (2019-06-26 - Rating: 5)
Scott Hurst was a pleasure to deal with. Extremely professional and friendly. 100% satisfied with his work. -
Review 186 (2018-09-13 - Rating: 5)
Prompt, courteous technicians. Explained all that was good and needed attention with my system. Glad I called One Source for maintenance and repairs. -
Review 187 (2024-04-22 - Rating: 5)
Had issues with air conditioning so we called One Source in Pinson and they immediately sent Mr. Harry Webber out to take care of the problem. This company deserves more than a five star! From customer service rep to the technician was excellent. I will recommend and will be using them again. Thanks again One Source Heating, Cooling, & Electrical! -
Review 188 (2021-03-06 - Rating: 5)
Great service again. They got us up and running again same day! Can’t thank One Source enough. Always professional and prompt!