Roto-Rooter Plumbing & Water Cleanup

Located in Bellevue, Nebraska

Address: 11515 S 39th St #103, Bellevue, NE 68123, United States

Phone: +1 402-216-0203

Rating: 4.8

Services

On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-25 - Rating: 5)
Brian was awesome very straightforward will use again for any drain issues. You get what you pay for. The tech that came out to run the camera was great as well very informative. Both had great advice and suggestions much appreciated 👍

Review 2 (2024-11-11 - Rating: 5)
Couldnt get service on Sunday for a leaking water heater. Roto-Rooter came and quickly assessed the problem and got it fixed. Will probably become our new plumbers.

Review 3 (2024-09-07 - Rating: 5)
On Labor Day my main sewer line got clogged. I called another plumbing company and they said theyd send someone out, but they had trouble getting ahold of him. After I waited for hours, he finally called me and said he was on his way, then called back saying his truck had stalled so he couldnt come over after all. In desperation I called Roto Rooter and they sent Cameron out and he fixed the problem, and I saved at least $100 over what the other company would have charged. In the future, Ill be calling Roto Rooter.

Review 4 (2024-10-27 - Rating: 5)
Holland was friendly and professional. He explained everything clearly and in detail. Service was effective and quick.

Review 5 (2024-10-20 - Rating: 5)
Brian came out to the house. He was very professional and friendly. He cleaned up his work area. He was very informatice!

Review 6 (2023-12-09 - Rating: 5)
We had Paul Keener as our technician and I cant say enough good things! He worked endlessly on our house for a few days. From installing new drain lines, to a water heater and softener and all new lines in our laundry room, he kept us well informed and explained everything very thoroughly. Would absolutely recommend him! On the final day we had Tanner (who came in on his off day) come in to help Paul and he was great as well!

Review 7 (2024-02-02 - Rating: 5)
I made a same day appointment with Roto Rooter and had a great experience. I was able to pick a time frame that worked best for me and the process was very user friendly. My technician Justin was excellent. He was very personable and answered all my questions and fixed my problem very efficiently. He made the whole process very easy for me!

Review 8 (2023-10-30 - Rating: 5)
We had repair technician Matt, he was timely and professional and very compassionate with our very curious toddler. He dedicated nearly a week with us troubleshooting and trying to figure out how to repair our water heater before we ultimately decided to retire it and get a new one. He was patient and did the best he could to ensure we were given the best prices for the parts and repairs, he even came over on his day off to try to fix it before we got it replaced just so I could have some kind of hot water for my kiddos. My family is forever grateful for Matt and the service he provided, he is by far the best and I highly recommend him for any repairs! Decent prices, timely, great communication, and didnt waste our time. Thank you Matt!

Review 9 (2024-01-19 - Rating: 5)
Our pipe was frozen for 2 days and one shooting water. Paul from Roto- Rooter came and he was so knowledgeable, patient, respectful and nice. He was able to re-route our pipes and he did an awesome job and quick and safe. He got us back in action and we were so appreciative

Review 10 (2024-05-25 - Rating: 5)
Paul Keener came to help with a water heater problem I had. He was very friendly; explained what went wrong and how we were going to fix it. He explained the monetary loan to me and suggested how he could put in a heater that would be safe if ever the sewer backed up again. I agreed to his logic and he proceeded to get the job done. Paul is an asset to the Roto-rooter family. I have been very upset with all that has happened this week and Paul calmed my anxiety. Right now I am very happy that I called Roto-rooter with my problem.

Review 11 (2023-11-14 - Rating: 5)
Paul did a great job. He was very informative and answered all of our questions. He also installed a new water softener to avoid any future issues. In addition he advised us to contact him if we have any questions. Great customer service.

Review 12 (2023-12-23 - Rating: 5)
Craig was Awesome! He did a great job & had me up & running in no time. He took the time to explain some very helpful & valuable tips! I would give him an A+. He left me no mess & was very kind! He spoke highly of his business which indeed impressed me! Thank you Roto Rooter for hiring the best employees!!!

Review 13 (2023-12-08 - Rating: 5)
Outstanding top shelf work cleaning drain line The awesome technicians, their dedication to job one really is amazing. We had a tough post Thanksgiving kitchen sink drain clog that defied all home remedies and needed the pros. Well, thank goodness for the integrity of these guys. Call them before anyone else and have a nice day.

Review 14 (2024-01-31 - Rating: 5)
Justin was a big help with our issue. We had a slow drain in our shower and he fixed it in a timely matter for us. He even showed us some preventive measures we can take to help us in the future. He was very nice and respective with his noise as my wife works from home.

Review 15 (2024-05-26 - Rating: 5)
They provided super fast and amazing service. Paul went above and beyond to fix our problem, was super helpful, and took the time to explain what went wrong and how he was going to fix it. Thanks!

Review 16 (2023-12-16 - Rating: 5)
Sam and Jim were awesome. I picked my appointment time and they were right on time. Sam explained everything that he would need to do and gave me the cost upfront, no surprises. They were very professional and careful with their work. Sam even replaced a couple of worn parts he found. Thank you very much.

Review 17 (2023-05-04 - Rating: 5)
Really great quality of work. They were super quick to get here as well. I jokingly told the dispatch lady that he better have a pizza with him when he gets here. The tech showed up with a smile and a pizza! Super fun time and he handled our issue extremely fast.

Review 18 (2023-10-28 - Rating: 5)
Paul Keener did an excellent job for us. We had a leak we discovered in the early hours of the morning. Paul was dispatched/arrived at 8:00 and quickly identified the problem and how he’d be repairing it. He gave us an estimate and thoroughly review it. He contacted MUD fir us for a new meter and picked up needed parts. The repair was completed in less time than expected and he tested that water was running correctly in every location in the house. He was professional and a pleasure to work with. We’ll use RR in the future. RR got us out a jam and we’re glad we contacted them

Review 19 (2024-05-27 - Rating: 5)
Rafael was very pleasant and worked as quick as possible given our situation. We really appreciate his hard work. He gets gets a gold star from our family.

Review 20 (2024-05-21 - Rating: 5)
Paul was very helpful and knowledgeable.. He explained everything as he went and the best part about it all he came sooner than anticipated and got the job done quick.. I’ll definitely use him again.. Thanks Paul

Review 21 (2023-08-25 - Rating: 5)
Paul helped us with more than he (literally) signed up for. He came for a kitchen plumbing issue, and just from chatting with us identified a much larger issue we were having and several ways we could fix the issue and have insurance cover it. It took a huge burden off our plates and answered so many questions we didn’t even know we had. He was friendly and easy to work with, and very easy to get a hold of. Would definitely recommend and we will definitely use him again in the future!

Review 22 (2024-02-02 - Rating: 5)
Technician was fantastic. He explained everything up front from pricing to what he would be doing. Got kitchen and floor drain lines cleaned in no time and was great cleaning up after floor drain came up a bit. I highly recommend this business and my tech Craig.

Review 23 (2023-11-15 - Rating: 5)
We have continually used Roto-Rooter for our main drain problems. They are professional, knowledgeable and take the time to tell you what they will be doing as well as a follow up of the work that was done. They tell you the cost upfront. There are no hidden fees or additional charges. Our technicians today, Holland and Justin were excellent to work with. They were personable, neat in their work and cleaned up the area after the job was complete. They were great representatives of a very reputable and reliable company. They guarantee their work. We would not hesitate recommending Roto-Rooter. They have been the company to go to in the past and we will continue to use them for our needs in the future.

Review 24 (2023-12-10 - Rating: 5)
They came out right away. He was very professional and did a great job. He told me the price upfront and let me know of any concerns. Answered any questions I had.I normally dont do reviews but if I could do more stars I would.

Review 25 (2024-06-29 - Rating: 5)
Very professional group of people!! Everything explained to me before work began. They were fast and clean and did an amazing job!!!

Review 26 (2023-10-20 - Rating: 5)
With plenty of experience unclogging the hair of my lovely wife and daughters, Ive always been successful until now. Root-Rooter was responsive, professional, helpful, and fair with no surprising charges. The technician was great in the work he did but also in showing me what happened and prevention for the future. HIGHLY RECOMMEND!

Review 27 (2024-01-19 - Rating: 5)
Paul did an excellent job of fixing my kitchen pipes and installing an RO system! He explained everything very well. He had also installed my water heater a month ago and Im very happy with that too!

Review 28 (2024-05-22 - Rating: 5)
I would like to say thank you so much to Holland for coming to the rescue with our drain in the basment and was completely transparent! Definitely if needed will go throught the company again!

Review 29 (2023-12-21 - Rating: 5)
Jeremy was knowledgeable and professional. He was quick and efficient.Nathan was super helpful and very knowledgeable. He stepped me through the process and answered all my questions. He cared about his work and customer.

Review 30 (2023-12-20 - Rating: 5)
The whole experience was amazing. Tanner was very knowledgeable, professional, friendly, and timely! We got our quote and repair fixed the same day. Would highly recommend.

Review 31 (2024-01-06 - Rating: 5)
Jeremy Stuenzi is incredible. Highly professional, personal, and competent. Not only did he perform an excellent job on our drain, he went out of his way to answer all my questions thoroughly. One of the best plumbers weve ever worked with.

Review 32 (2023-11-09 - Rating: 5)
Brandon did an awesome job taking care of my main bathroom toilet. I had two other plumbers come out before him but the issue was not resolved. All three did the toilet auger but Brandon took the time to explain what the issue could be and he went above and beyond to figure out the issue. He took the toilet off and found that Luigi was flushed down my toilet by my grandson which is why I was having the issue. Thank you again Brandon for taking the time to get the issue figured out. You rock!

Review 33 (2024-02-07 - Rating: 5)
Had water leaking from pipes in the basement, and backing up into basement utility sink. After trying to figure it out I called Roto-Rooter. They had Henry come out within the hour. He arrived and was pleasant, knowledgeable and informative about what he was going to do. He got to work right away and once he discovered the issue he kept me informed and then explained what was happening to cause the problem. He called his foreman who came and ran a camera through the sewer pipe where it was clear that tree roots had begun to infiltrate the pipe. Henry finished his part of the project and cleaned everything back up to the way it was before he started. All in all a pleasant experience for an unpleasant situation.

Review 34 (2023-10-07 - Rating: 5)
Roto-Rooter came fast, assessed our situation and solved our issue quickly. They were friendly and professional. I’ve used their service before and this incident insures that if needed I will call them again.

Review 35 (2024-01-15 - Rating: 5)
Craig was wonderful! Very courteous, respectful and super informative. He arrived quickly and got the job done! I highly recommend this company for any plumbing needs.

Review 36 (2023-11-04 - Rating: 5)
Paul Keener was my text that came out and he was amazing. He was extremely thorough answered any of my dumb questions I had and reminding me and assuring mean that no question is stupid. He even took the time to go to my neighbor to make sure there wasn’t any water issues for her. He also went above and beyond by reaching out to Manager to help you financially with the repairs that are needed for my home.

Review 37 (2024-01-16 - Rating: 5)
Roto-Rooter was great to work with when dealing with Part 2 of a stressful kitchen situation. Jeremy S. was professional, thorough, and kind as he explained exactly what he was doing. And, he left the area cleaner than when he started! I couldnt have asked for a better experience. Thanks, Jeremy!

Review 38 (2024-01-02 - Rating: 5)
We had water damage to our master bath and garage. They came that day to troubleshoot the leak and assess restoration. They helped us through the claim process and repairs. They were friendly, prompt, and easy to work with.

Review 39 (2023-11-18 - Rating: 5)
Paul Keener was our fabulous plumber. He explained everything. We are very happy and recommend him. He installed a water softner & a whole house filter. We will ask for Paul when need other plumbing and highly recommend him!!!!Thank you Paul.

Review 40 (2024-05-20 - Rating: 5)
Very friendly, efficient and explained everything so well. Would definitely recommend Henry and Roto-Rooter to anyone in need of plumbing services.

Review 41 (2023-12-27 - Rating: 5)
Cameron was a fantastic technician diagnosing the issue while I was busy working from home during the day. This is the second time I’ve encountered this issue and Cameron, along with his district manager Eric, were able to help identify some long term solutions that may be helpful.

Review 42 (2023-11-26 - Rating: 5)
Roto router quickly sent out three different plumbers to get our issue resolved. The first two had difficulty sneaking our main line because of all the fittings but the third guy, Thomas came and got us unclogged. They even came on Thanksgiving to try and resolve the issue.

Review 43 (2023-10-13 - Rating: 5)
The team that came out to service and assess our overflow problem were very precise in determining the problems. All the information relayed was clear and precise with no hidden agendas. Water is flowing freely once again, great job Roto Rooter 👍.

Review 44 (2023-06-20 - Rating: 5)
We had a frost proof spigot put on our back outdoor faucet and a new faucet on kitchen sink. Paul came out and did the work and finished ahead of time and we saved money on the final bill. He was polite and fast and helped set us up with a financing option.

Review 45 (2023-11-23 - Rating: 5)
Rafael has been instrumental to the success of my claim with my insurance. Exceptional service, informed, and patient. I will be sure to use Roto Rooter again and recommend to anybody I know!

Review 46 (2023-12-02 - Rating: 5)
Paul Keener was absolutely amazing he knew exactly what to do and found the issue after have 2 other people out. He put in a new toilet, shower head and whole house descaling filter. 100% recommend him.

Review 47 (2022-12-29 - Rating: 5)
They were able to get technicians out to my home within 45 minutes of my initial phone call. Joseph and Henry walked me through the possibilities, quoted me reasonable prices and kept me in the loop during the whole process. Very professional and efficient. Thanks again for fixing my toilet/plumbing issue!

Review 48 (2023-12-21 - Rating: 5)
Came home from vacation finding an issue that the plumbing company, big name company that did the original install would not be able to come out for 2 weeks. Called Roto Rooter next they came out in 30 minutes. Paul Keener, plumber was a Godsend! I had more issues then I knew, water heater was 61 years old, leaking valve, pressure was too high, then found out I had hard water build up, so Paul installed a new water softener. All was finance at zero percent! Can’t wait to see how nice my hair looks down the road 😆

Review 49 (2023-11-09 - Rating: 5)
Brandon came out to help us with the main floor drain as it was backing up and loosing the basement. He was here fast and got the job done in a sufficient amount of time. Now it’s working great 😊 Thank You Brandon 😁👍🏽

Review 50 (2023-02-04 - Rating: 5)
Jared was super friendly, helpful, on time, hardworking and knowledgeable. Had a washer drain that wasnt draining well, he was able to get the pipes flowing well again. Roto rooter also picked right up when I called, no waiting on hold and they called me when someone was available before my scheduled time. Excellent company and people, will be using them again if the need arises!

Review 51 (2023-06-12 - Rating: 5)
We had Paul from Roto-Rooter fix a few leaking valves that were in our basement. He was right on time and very friendly. He also noticed that the last person to do work on our house had installed the pressure regulator incorrectly and explained that it was the reason our pipes sometimes made loud screeching noises and had low water pressure. An hour or so later, all was fixed and we have more water pressure than I knew was possible from our shower and faucets. Paul was very good at showing me the completed work, and explained what everything he worked on did. If the other Roto-Rooter employees are even half as competent as Paul, I would still highly recommend them. 10 out of 10.

Review 52 (2021-02-02 - Rating: 5)
I was very happy with how quickly they came out to work on my problem. I had a squirrel stuck in my pipe and Paul, along with Matt, worked very hard to get it out and unclog my pipe. When one thing didn’t work, they tried the next thing and finally got it. I am very appreciative of them. And Joe was great to work with too and did a great job getting all of the clean up and drying figured out after. I’d definitely recommend them. Quality service and people.

Review 53 (2023-08-22 - Rating: 5)
Paul was fast, friendly, and efficient! In and out quick after redoing my sinks piping. I highly recommend Paul for any job; hes certainly going to be my go-to guy if I ever need anything in the future!

Review 54 (2022-10-17 - Rating: 5)
They communicated really well. Let us know time frames for arrival and gave a 30-minute heads up call. Jeffrey was very professional and helpful with questions. Had a tricky old drain that was no problem for them. 6 month guarantee is also great.

Review 55 (2023-12-22 - Rating: 5)
Jeremy was great! Very Professional and took the time to explain, in detail, what our problem was. He fixed our issues quickly and was very knowledgeable. Thank you!

Review 56 (2022-10-07 - Rating: 5)
The technicians were nice and friendly. They explained the problem, what they did and told me how to correct a pipe problem when I do future replacement. They also did an additional service which was not initially scheduled during the appointment setup. I greatly appreciated them doing the additional work while there.

Review 57 (2022-10-26 - Rating: 5)
I had a major backup of sludge overflowing my basement’s drain and Roto-Rooter was on TOP of it within the hour that I called them. I couldn’t be more pleased with the professionalism and team that was brought over to my house. A technician was there to fix the issue along with a water damage specialist and plumbing inspector to check things out for me as well. They were all super knowledgeable and left me feeling great about the repairs they completed at my home. I will definitely be referring them to everyone I know!

Review 58 (2023-11-18 - Rating: 5)
Thanks Paul for the great job you did installing the new water softener and whole house system .You work is excellent and we will highly recommend you. You clean up was much appreciated. Thank you so much.

Review 59 (2023-11-04 - Rating: 5)
Paul was terrific. He did a thorough analysis of our needs and then he thoroughly explained my options. I was really impressed with his professionalism.

Review 60 (2024-02-01 - Rating: 5)
Justin was extremely courteous, thorough, and efficient! Would highly recommend him and can’t express enough how awesome a job he did!

Review 61 (2023-11-15 - Rating: 5)
Paul, an exceptionally skilled plumber, expertly replaced and repaired old pipes, efficiently addressing water leakage. Additionally, he successfully installed a water softener, and I am thoroughly pleased with his outstanding performance.

Review 62 (2023-11-19 - Rating: 5)
Holland and his team came on a Sunday. Worked fast and efficiently. They were friendly and courteous. Would recommend to anyone looking for a plumber.

Review 63 (2023-10-07 - Rating: 5)
My technician, Paul , was awesome! Very nice, polite and very professional and knowledgeable. I’m very impressed! He was also very patient with my questions about everything. You have a great employee! Thank you!

Review 64 (2023-12-27 - Rating: 5)
Plumbing can be a stressful and expensive venture. That being said they got my drain cleaned and very professional, friendly and also understanding of our financial bind. I would recommend them.

Review 65 (2023-12-06 - Rating: 5)
Paul Keener was excellent! He installed a water heater, water softener, inline water filter, and rebuilt the piping under my kitchen sink. Great work done

Review 66 (2023-11-16 - Rating: 5)
Jeremy was knowledgeable, personable, and professional. Super fast response time and flexibility with our schedule was a huge plus. Fixed our issue in a timely manner.

Review 67 (2023-12-30 - Rating: 5)
Elias was very professional and thorough. He explained what he needed to do in detail before he did the work. He was also very courteous.

Review 68 (2024-01-11 - Rating: 5)
Josh and Brian were Awesome came right away and fixed the problem. Very professional and explained everything to me. I also received a discount and warranty on the work. Thanks Guys!!!

Review 69 (2023-12-20 - Rating: 5)
Quick service! The scheduling process on their website was easy to use and fit well for my schedule! The repair tech was great and knew his stuff!

Review 70 (2024-05-24 - Rating: 5)
Paul was very friendly, and informative. He was a pleasure to do business with! Thanks for your help Paul!

Review 71 (2023-10-08 - Rating: 5)
Thomas did an awesome job of diagnosing and trying his hardest to solve my problem. Him and his coworkers/boss were very accommodating and will use again

Review 72 (2020-10-22 - Rating: 5)
Paul and Wes, the supervisor and technician, were very professional. I received a call from the company saying they could come earlier than expected. They got to the job an hour early. Quickly diagnosed the issue, gave me their quote and got to work. Double checked that the clog had been totally cleared. They were personable and stayed masked at all times.Rotor Rooter was called because the company called in previously did not do a thorough job.I highly recommend this company, and especially these particular employees.

Review 73 (2024-11-18 - Rating: 5)
Brain was great. Personable, gave me options. Real nice giy

Review 74 (2024-01-17 - Rating: 5)
Jeremy did a great job helping dethaw a kitchen sink. He was thoughtful and professional. We appreciate his help!

Review 75 (2021-09-10 - Rating: 4)
Seth, Lucas and Nick all did a great job replacing an outdated tub drainage pipe and cleaning out the line of debris. I was very pleased with their speed as well as their willingness to explain the work they were going to do. The service deserved 5 stars.My only complaint had to do with some communication issues from the dispatch/management office. Each of their phone calls would go straight to voicemail (one dispatcher told me they were working through new phone system issues). Also, on the day we had a tech scheduled to come out the first time, he did not show up when we expected and we had to call the dispatch office a couple of times to find out what was going on... only to find out that we would have to wait another day for service because another job had taken longer than expected. I understand that these types of issues pop up but I do wish the dispatch office had been more proactive about what was happening.

Review 76 (2022-10-19 - Rating: 5)
The folks at roter-rooter are phenomenal! A very nice lady came by to inspect the bathroom and diagnose the problem. She determined it was an emergency as there was sewage backing up in our shower drain. She also gave us advice on how to ensure that our drains were kept clear. Within an hour two professional gentleman by the names of Brandon and Jared showed up. They took care of the issue in a very timely manner. I appreciated their professionalism and speedy service. I also got a $75 coupon that I used toward purchasing a gallon of their drain degreaser! This was the worst plumbing issue I’ve ever seen! They are available 24/7, 356 days per year even on holidays!

Review 77 (2024-11-24 - Rating: 5)
I am very happy I called Roto-Rooter. They came out that day, found the problem, showed me the problem, had the part on theirtruck. It was replaced, checked to make sure it worked, cleaned up the area and was gone in a couple of hours. They were professional and friendly. Roto-Rooter is now my go to for all my plumbing needs.

Review 78 (2020-10-12 - Rating: 5)
These guys were awesome. Very professional. We just needed our water heater replaced, but they walked our property with us and wanted to know if there was anything else they could help us with that was in their wheelhouse. Afterwards they laid out all the options and we chose what worked best for us financially and as homeowners. The actual work done was great. Our water heater is flawless and has really made a difference. The other work they did was well done too. There was a small mishap during installation where our screen door was broken, but they were super professional about it and are replacing it for us at their cost. They have actually been more helpful than the place we have been going through to replace the window. These guys are why you do business with a local company.

Review 79 (2022-11-15 - Rating: 5)
My wife and I are new homeowners who just had a plumbing disaster in our basement just 3 months after moving into our new home, and 2 weeks after our first child was born. Our main drain overflowed!Robert Pond arrived promptly WITHIN the hour, he made us feel safe, reassured us we would be taken care of, was informative, explained the company process, and provided an accurate ETA of the individual who would be fixing our basement drain. Before he left for the day, he helped us initiate the process of filing our claim with insurance and articulated the areas affected by the water damage. We are so green that we didn’t know what to do! Thankfully, Robert held our hand through the process and provided us a peace of mind we desperately needed.Our tech Lucas arrived within the ETA Robert provided and informed us of the process needed to fix the drain. He got to work immediately and fixed our issue within a couple of hours. He informed us of another individual who would be inspecting the drain and locating the source of the failure/overflow.Terry Reeh showed up not long after Lucas finished snaking the main drain. Terry showed us a video image of roughly 3ft worth of roots that had grown through the piping. He tracked the issue down promptly and gave us his card and a quote. He also provided information on financing which will be much needed since insurance doesn’t cover these types of repairs.All-in-all, Roto-Rooter is a company my new family and I plan to use for many years to come. The level of service is something I myself, who has worked in customer service for over 10 years, have never seen. Each member of this team was informative and valuable. I hope many people see this review and make the right decision to choose Roto-Rooter for all of their plumbing-related needs!Thank you Robert, Lucas, and Terry! My wife and I are forever grateful for the help and service you gave us today. Words can not express our gratitude.

Review 80 (2023-10-13 - Rating: 5)
Paul and Mitch were very professional and capable when fixing our plumbing issue. They were willing to answer all our questions and were effective at providing competent, friendly service!

Review 81 (2022-10-03 - Rating: 5)
These guys are amazing! They were at my home within the hour and gave me a fair price. Plus, their work has a 6 month warranty. Will definitely use them again!

Review 82 (2023-10-13 - Rating: 5)
Paul Keener was not only very efficient in replacing the drain pipe in our six-story condo building, but he was also most pleasant to have around. I wanted him to stay for supper but he had another job to do—late on Friday the 13th! This man deserves a raise!—Nancy Gadz

Review 83 (2023-10-31 - Rating: 5)
Paul was extremely professional, informative, and expeditious. His quality service made this small emergency much easier to deal with

Review 84 (2024-05-30 - Rating: 5)
Cameron was very professional and timely! The drain was unclogged in less than an hour.

Review 85 (2023-01-20 - Rating: 4)
The technician, Lucas, was outstanding. Prompt, super helpful, nice, and gave good preventative information. My only complaint is the company is a little pricier than other companies. Can’t complain about the service though.

Review 86 (2022-12-15 - Rating: 5)
This was the easiest service to book! I did it online at night and they had someone over the next morning! Our serviceman was so sweet and completed the job quickly-will definitely recommend them and use them in the future!

Review 87 (2022-11-15 - Rating: 5)
The Rotor Rooter repair man (Francisco ), was very professional, polite and responsive to restoring the toilet to working properly. He arrived in less than 30 minutes and assessed the problem and finished the job with no mess.

Review 88 (2021-12-25 - Rating: 4)
Very helpful and came out quickly in the evening which was nice. Figured out the problem fast and resolved it with no surprises. The only knock is they are a bit expensive with a flat rate. 6 month warranty helps but it was a little high to unclog a drain. But maybe thats the trade off for a night call? Outside of being a little costly, i have no complaints and would at least suggest them to others.

Review 89 (2022-09-29 - Rating: 5)
They were very prompt and courteous. Highly recommend. Very thorough and easy to work with. We called with an emergent situation and they were at our home within an hour.

Review 90 (2024-01-02 - Rating: 5)
Sam and Jim were great. Super friendly, easy to talk to and worked quickly and efficiently to solve our problem.

Review 91 (2024-05-26 - Rating: 5)
Fast and friendly. Gave me a 2 hr window and called a half hour before showing up.

Review 92 (2023-11-29 - Rating: 5)
The repairs were explained so I could unstand what was happening! Henry, the plumber tolerated my questions. The areas were completely cleaned up after the job was done!!

Review 93 (2023-11-15 - Rating: 5)
Fast and efficient. Came out and diagnosed the problem and had some solid discounts on the work. Holland and Justin were great!

Review 94 (2020-10-14 - Rating: 5)
Paul and Wes came out today to unclog our kitchen sink drain. They were punctual and very friendly. While working they were very informative when telling us what caused the problem/how it can be fixed. While here, they followed all safety measures to help ensure everyone was as safe as possible.

Review 95 (2024-02-01 - Rating: 5)
Paul helped us out with a plumbing issue and he was super helpful and professional. Thankful for his labor!

Review 96 (2024-01-08 - Rating: 5)
Paul and Mitch did a excellent job, communicated well, fast workers, they installed an entire water filtration system, softener, and tankless water heater.

Review 97 (2023-10-09 - Rating: 5)
The company was at my home within an hour of me calling, came in to observe and got to work in about 15 min. Got the job completed and the cost was so much less than what I anticipated. Thank God for them

Review 98 (2023-10-20 - Rating: 5)
I had trouble installing some connectors to the toilet. They came by super fast and were very informative — told me what I needed to do and the types of products that would work best.

Review 99 (2021-06-26 - Rating: 5)
Had a line get a glog which then backed up into our basement where the flooding occurred in a closet and wasn’t noticed until 7:30 at night. Called to schedule someone out as soon as possible. Wes showed up at 9am the next morning and had our line cleared within the hour and the water drained out no problem. He was thorough in explaining what had happened and how to prevent it from happening again. We then also spoke with Shana (who also came out the night before even though the technician they had initially scheduled to be out by 2am had some vehicle trouble) about the mitigation that RotoRooter also handles. Shana helped us get in contact with our homeowners insurance and made sure to stick around so we could get our claim started. Overall a wonderful experience. Mitigation is in process now and our reconstruction will start within the week.

Review 100 (2023-08-19 - Rating: 5)
Nathan was awesome and appreciate him coming out today and he did a wonderful job opening the drain and cleaning up after and was a lot of fun to be around and thank you for teaching me new stuff

Review 101 (2021-10-20 - Rating: 5)
Wes did a fantastic job. He was professional, courteous, and asked great questions that showed he cared about getting the job done right. We were very comfortable having him in our house. Thanks Wes.

Review 102 (2022-10-29 - Rating: 5)
Fransisco and his trainee Austin were amazing, had the toilet working in no time. Very professional and polite. If I could give more than 5 stars I would.

Review 103 (2022-10-30 - Rating: 5)
Professional and quick drain cleaning. They arrived promptly, and resolved our issue within an hour. Everything was as clean when they left as it was when they arrived. Friendly and helpful, and would recommend to anyone.

Review 104 (2020-12-29 - Rating: 5)
I was extremely surprised at what a great job this guy did, he went above and beyond! His name was Izzy, I forgot his number but he worked out of Omaha. I strongly suggest him. I am done dealing with Burton! Im calling YOU!! Ill update this later with his number! GREAT JOB!!

Review 105 (2023-11-15 - Rating: 5)
Holland and Justin were amazing they told us everything that needed done and explained it to where we knew what they were talking about. Amazing job guys

Review 106 (2022-12-06 - Rating: 5)
Our technician was super helpful and did a great job with a stubborn clog. He gave us great tips for future upkeep. On time and very friendly.

Review 107 (2022-01-28 - Rating: 5)
We had Roto-Rooter called at 730am and Brad Root, the very knowledgeable and helpful service man, was here by 930am SAME DAY!!! Did a great job of unclogging are very very stubborn kitchen sink clog that we just could not absolutely get ourselves! Thank you Brad and Roto-Rooter for your services!! Jamie S., Council Bluffs, IA

Review 108 (2023-10-04 - Rating: 5)
Nathan was the RR employee who came to our house to work on tree roots in our pipes. Courteous, patient (I asked several questions), and professional!

Review 109 (2023-12-03 - Rating: 5)
Justin was excellent. Good personality and excellent work. Prepared the area quickly and cleaned up efficiently.

Review 110 (2020-10-16 - Rating: 5)
Arrived quick, very polite and respectful. Had to work with very old existing fixtures and were very knowledgeable and was impressed with the young lady that came by to check for water damage before repairs got underway. Have future work planned and will call them when ready to get it taken care of.

Review 111 (2023-12-08 - Rating: 5)
Jared came in on a late notice and was in good spirits and got the job done fast and the right away. I would definitely recommend having him

Review 112 (2022-11-05 - Rating: 5)
Jared was the BEST! He came out within 2 hours, was friendly and professional, and fixed the issue in no time. I highly recommend this company!

Review 113 (2022-09-24 - Rating: 5)
Jared and Nate did a great job! They were knowledgeable and did a great job explaining explaining everything. I would recommend 10/10 and will definitely use them in the future.

Review 114 (2023-10-23 - Rating: 5)
Craig was excellent!!! He was fast, efficient and explained everything to us. Fantastic customer service!!! Thank you

Review 115 (2020-10-27 - Rating: 5)
They were on time, worked swiftly and explain what they were doing. The service person was very knowledgeable and helpful. He clean up after he was finished. I have used this business for over 25 years and have never had a problem with their work or employees. Thank you!

Review 116 (2023-12-22 - Rating: 5)
Alls I got to say is Jareds the best, he saved the evening for me! A very nice gentleman willing to help me out!! Thank you again…Wendy

Review 117 (2021-12-26 - Rating: 5)
Took 2 full days for a tech to get to me but after all, it was Christmas Eve and Christmas Day! Very personable gentleman and drain was opened within one hour. Very good job! 6 month guarantee also a plus.

Review 118 (2021-05-07 - Rating: 5)
Paul was so wonderful and truly our savior on a terrible day! We had a water leak and Paul and Raf came in and helped tremendously! They were professional and caring and straight forward!!! THANK YOU!!!!!

Review 119 (2023-12-04 - Rating: 5)
The most helpful company I have ever worked with. Such a devastating mess and I know they are going to make our home whole again. Thank you all. What a team!!!

Review 120 (2022-01-05 - Rating: 5)
Very professional and very thorough. Explained in detail why this occurred and how to prevent in the future. Also explained the issues with current pipe that may cause future issues. Very pleased he was also following Covid protocols. Although had to postpone a day was advised ahead of time therefore technically not on time but was notified.

Review 121 (2020-10-16 - Rating: 5)
Paul and Wes came out today to help us with our sump pump. They were so friendly and explained everything they were doing. They put me at ease. They were awesome!!!!! Definitely will recommend you guys!!! Thank you.

Review 122 (2021-09-10 - Rating: 5)
Wes was a great technician. He arrived on time and was knowledgeable about what needed to be done to fix the issue. The issue was fixed timely and he left the area cleaner than when he arrived. Appreciate the prompt and professional service.

Review 123 (2023-12-03 - Rating: 5)
Elias did a fantastic job. He even made sure all of the drains were functional and working correctly.

Review 124 (2022-12-14 - Rating: 5)
They were here on time and completed the job in a timely manner. Lucus explained the process he was doing each step of the way. He was very courteous as well.

Review 125 (2023-07-26 - Rating: 5)
Brandon came out and was very informative and helpful. Same day service! We’ll definitely use them again and highly recommended!!!

Review 126 (2020-12-28 - Rating: 5)
He did an awesome job. He explained everything he was doing and he was very polite. He explained anothrr option for replacing line and is sending a person to give a quote.We are very appreciative and satisfied.

Review 127 (2021-06-30 - Rating: 5)
Nick was on time or early both days he came out. Fixed the initial problems we were having and offered solutions to prevent problems from reoccurring in the near future! Very happy with the work that was done, we will continue to use Rooter Rooter.

Review 128 (2022-01-22 - Rating: 5)
Brad was very friendly and explained what he was needing to do. He was up-front about the cost. Laid down a plastic sheet before he startedto work on the clog. He also suggested someone to call to come out and look at a leak we have in the room below the kitchen.

Review 129 (2021-08-11 - Rating: 5)
I called Roto-Rooter at 3 AM when when my shower valve broke and would not turn off the flow of water. My phonecall was taken immediately and I scheduled a plumber who arrived promptly in the time listed. Zach expeditiously diagnosed the issue, identified the faulty parts, and installed my shower valve with quality expertise. Zach answered any questions I had, explained the problem, and how to identify future signs of wear-and-tear. Great service and exceptionally professional.

Review 130 (2024-05-18 - Rating: 5)
Nathan was great! In and out less than an hour and got our sink clear.

Review 131 (2023-12-16 - Rating: 5)
This Tech was very helpful. Solved my problem very patient and very pleasant to be around very Could tell he was knowledgeable and hard working

Review 132 (2021-05-25 - Rating: 5)
I appreciated the professional and courteous service from Nick, Terrelle and Joe. The explanation of the issue and the recommended fix were easy to understand and successful. Great team and awesome customer service. Highly recommend this team of professionals.

Review 133 (2022-11-10 - Rating: 5)
Joseph & Jim were very knowledgeable & patient in explaining the process. They were respectful & made a painful experience much easier. I highly recommend them!

Review 134 (2023-12-27 - Rating: 5)
Justin was amazing!! Super friendly & very knowledgeable. Thank you for answering all of my silly questions! You’re the best!

Review 135 (2024-05-20 - Rating: 5)
Theses three were very professional and thorough. Very pleased with their work.

Review 136 (2021-02-02 - Rating: 5)
Bob was super professional and handled our drain efficiently and effectively! He took care of everything and explained what we could do to help prevent clogs like this in the future. Will gladly call for Bob again if we have any issues.

Review 137 (2021-09-29 - Rating: 4)
Lucas and Bryce were great. Very professional and paid attention to detail. They did a Greta job making sure everything clean before they left. Thanks.

Review 138 (2024-07-29 - Rating: 5)
We had a drain in the basement that was clogged, so I contacted Roto-Rooter in Bellevue, and they were here within 30 minutes of my call, and problem solved shortly thereafter. I was very pleased with the service I received and the technician that did the work. Thank you Roto-Rooter!

Review 139 (2023-10-18 - Rating: 5)
Found the root of the problem quickly and gave options. Was able to install the new equipment same day and got us back running again!

Review 140 (2020-12-13 - Rating: 5)
I have Used Roto Rooter several times to unclog drains. They have always been successful in Unclogging the drain. The employee sent today, Craig, was professional, Knowledgeable, and cleaned up after he was finished sneaking out the drain. I would certainly use Craig in Roto Rooter again.

Review 141 (2023-11-17 - Rating: 5)
Paul K helped us with a whole home filter and repiped out shower faucet. Did a great job.

Review 142 (2021-12-26 - Rating: 5)
Craig was nice and knowledgeable, explaining possible cause of the blockage and what to do to avoid an issue going forward. Respectful of the property and all around good dude. Thanks!

Review 143 (2022-04-08 - Rating: 5)
The technician was awesome! Very professional and he did a great job. We will call you for all future repairs and recommend the same technician.

Review 144 (2024-01-01 - Rating: 5)
Roto-Rooter was first to respond and resolved the issue and took care of the water remediation. Pleased across the board.

Review 145 (2023-11-01 - Rating: 5)
I found Holland to be very professional and informative. He told us in detail what the problem was and even had suggestions on how to prevent further problems

Review 146 (2024-01-20 - Rating: 5)
Jermey was an excellent professional. Very polite and skilled. Guy knows how to run a snake

Review 147 (2024-01-03 - Rating: 5)
They came within the hour, and they got the clog fixed. These giys go above and beyond and thats why I keep coming back to them!

Review 148 (2021-12-23 - Rating: 5)
Mr Holland was very Professional. He explained in detail what needed to be done and how to fix it. Because of him I would definitely use Roto-rooter again

Review 149 (2023-10-27 - Rating: 5)
The service personnel were Paul and Tanner. They were professional but nice and explained everything in detail.

Review 150 (2022-02-11 - Rating: 5)
Had a clogged drain, guy named Nick came by and had it unclogged in just a few minutes. Quick and professional, definitely going to Roto-Rooter next time I need my drains taken care of.

Review 151 (2023-01-27 - Rating: 4)
Work quality was excellent. They got the job done quickly. Was a little disappointed with the pricing compared to how long they were there but it was what I agreed to.

Review 152 (2023-10-23 - Rating: 5)
Very nice. Holland was really nice and explained everything so we understood!! Will call again!

Review 153 (2024-01-15 - Rating: 5)
He was very thorough and thoughtful instead of just going right to it he took the time to explain the different solutions!!

Review 154 (2023-09-30 - Rating: 5)
We had a large blockage and they were extremely fast, friendly, and very pleasant to work with.

Review 155 (2021-01-11 - Rating: 5)
Bob from Rotorooter was extremely helpful. He unclogged a drain tile and walked me through what happened. Great guy with lots of knowledge and was covid compliant.

Review 156 (2024-06-28 - Rating: 5)
Roto rooter was fantastic! Great communicating and service, especially Jed. He walked us thru every step of the way during a very stressful water leak that spanned 2 bathrooms and a family room underneath. The communication was great even between Jed and our insurance adjuster. They completed the water mitigation and demo quickly and were available to answer questions on a daily basis with super quick responses. 10/10 recommend!!!

Review 157 (2023-11-13 - Rating: 5)
The team got there right away and diagnosed and fixed the problem very quickly. They cleaned up and explained everything well.

Review 158 (2023-10-28 - Rating: 5)
Called and they were so pleasant, kind and responsive. Mathew was professional snd very nice

Review 159 (2023-11-05 - Rating: 5)
Called on Sunday. Arrived in less than an hour. They did a really good job

Review 160 (2023-10-09 - Rating: 5)
Holland was a pleasure to work with. He explained everything so clearly and handled everything perfectly!

Review 161 (2021-10-01 - Rating: 5)
Scheduling a service was very easy and everyone that came out was very helpful and nice. Wes the technician was great! He explained everything clearly and was very friendly.

Review 162 (2023-12-13 - Rating: 5)
Paul Keener was excellent. Hes knowledgeable, helpful, friendly, and professional.

Review 163 (2023-02-17 - Rating: 5)
Jered did an excellent job to get here last night in terrible weather conditions. Really a conscientious guy. Terri the water specialist was helpful and informative

Review 164 (2024-03-01 - Rating: 5)
They were prompt, quick to fix the problem and gave us great information to work with for our problems.

Review 165 (2023-04-14 - Rating: 5)
Chris(dispatch manager) and Bill (plumber) were very prompt and friendly! I would definitely recommend Roto Rooter.

Review 166 (2024-05-19 - Rating: 5)
Cameron was super efficient and really helpful during very stressful situation!

Review 167 (2021-06-23 - Rating: 5)
Wes was amazing, went above and beyond and quick and professional. Had an emergency situation which he solved quickly and timely. Would reccomend tho service to anyone I know. 5/5

Review 168 (2023-06-21 - Rating: 5)
Very knowledgeable and friendly, was careful and respectful of our home and cleaned up afterwards. Would recommend them in the future.

Review 169 (2023-11-02 - Rating: 5)
Paul and Tanner were so friendly and communicated everything they did and why they were doing it.

Review 170 (2022-02-16 - Rating: 5)
They did a great job! Very professional, prompt and addressed all of our concerns. I would definitely recommend them!

Review 171 (2023-08-10 - Rating: 5)
Did a excellent job and was very friendly and. Cleaned everything up.great job. Thanks Richard Pierce

Review 172 (2022-11-04 - Rating: 5)
Jeremy dealt with the cold November rain at my request to use my driveway sewer line ports. He handled it like a pro. Deeply appreciated!

Review 173 (2024-05-21 - Rating: 5)
Excellent, quick and effective. Would hire again and recommend to friends.

Review 174 (2023-11-30 - Rating: 5)
Great service. Very fast showing up and doing the job. Informative and helpful.

Review 175 (2024-01-18 - Rating: 5)
Everything went smooth. No mess.Explained every detail perfectly. Thanks Holland Z.

Review 176 (2023-11-17 - Rating: 5)
Paul Keener did a great job replacing our facets on our tub and installing a filter in our pipes.

Review 177 (2023-08-10 - Rating: 5)
Was not an ideal situation to come into, but Nathan did everything I asked and helped get me pointed in the right direction.

Review 178 (2023-10-15 - Rating: 5)
The guys were professional and courteous. They kept me informed on what they were doing at all times.

Review 179 (2023-12-25 - Rating: 5)
I appreciate the gentleman taking their time on Christmas to come out and take a look at the issue. Knowledgeable and Friendly.

Review 180 (2024-06-07 - Rating: 5)
Austin, Colton B., Diego R., and Ken were all amazing to work with on my plumbing issues. They were very professional and explained everything step by step in a way I could understand and resolved my issue promptly. Thank you again