Benjamin Franklin Plumbing of Bellevue

Located in Bellevue, Washington

Address: 375 118th Ave SE suite 102c, Bellevue, WA 98005, United States

Phone: +1 425-533-2843

Rating: 4.5

Review 1 (2024-09-28 - Rating: 5)
I recently had a fantastic experience with Benjamin Franklin Plumbing! Duane and Kyle were the technicians who came out to handle my plumbing issue, and they were incredible. Duane quickly diagnosed the problem and explained everything clearly, making me feel at ease. Kyle worked efficiently to fix it, and I was impressed by his attention to detail. Both were friendly and professional, ensuring everything was left clean and functioning perfectly. I highly recommend Benjamin Franklin Plumbing for their exceptional service!

Review 2 (2024-10-15 - Rating: 5)
In the last decade of working with plumbers throughout Pierce/King County, I have never worked with a more professional and knowledgeable service than the folks over at Benjamin Franklin Plumbing.I worked with Kyle who made the recommendation to switch to a tankless water heater, and I could not be more ecstatic with the quality and consistency of hot water in my home.If you’re a homeowner or own property out in Seattle/Bellevue area, I would highly recommend the professionals over at Benjamin Franklin for plumbing/hot water heater needs.Service is unmatched!!!

Review 3 (2024-10-15 - Rating: 5)
I recommend Benjamin Franklin Plumbing (Bellevue). Their lead plumber, Duane Mach, helped me out this morning. Over several visits, Duane has tackled a variety of plumbing issues (including the installation of new equipment). He is always punctual, professional, and a pleasure to have in our home.The Benjamin Franklin Plumbing (Bellevue) staff responded to my inquiry promptly and arranged for an appointment earlier than I imagined possible.

Review 4 (2024-12-19 - Rating: 5)
In an emergency (3 days no water), Kyle responded to my mothers call swiftly and not only was able to provide solid advice which ended up with the water back on, but identified the issue and gave my low income mom a heads up that their company could work with her citys grant program to help her get her plumbing up to snuff. Excellent customer service, professional and knowledgeable. Thank you!

Review 5 (2024-09-26 - Rating: 5)
I recently had the pleasure of working with Duane, who came to inspect my water heater that had been acting up. From the moment he arrived, I was impressed by his professionalism. He kindly asked if his van was in the way, which I thought was a nice touch. Duane also put on shoe covers before entering my home, showing great respect for my space.After the initial inspection, he returned to install a tankless water heater, and it has been functioning perfectly since then! I truly couldnt be happier with the results. Additionally, I received a follow-up call from management to check in on how everything went with Duane. Happy is an understatement—I highly recommend their service!

Review 6 (2024-10-25 - Rating: 5)
I had a great experience with this company, they’re honest and really seem to care about their work. Kyle came out to fix my garbage disposal, and he did a fantastic job. I also signed up for Benjamin Franklin’s membership plan, which saved me an extra 15% on my bill. Definitely worth it!

Review 7 (2024-12-10 - Rating: 5)
Kyle arrived on time, thoroughly investigated the problem with the faulty part on my gas fireplace, gave me an estimate, did the repair, and checked that it worked properly. He was personable, considerate, and explained the process well.I would recommend him/B. Franklin Plumbing to friends, 👍.

Review 8 (2024-10-07 - Rating: 5)
When the pipes in my basement broke, I felt frustrated, because most companies wanted me to wait before coming over to repair. But Kyle was prompt, and courteous. Could not recommend the service more highly. It’s such a relief to have my problem taken care of. I’m trying out the Club Membership. The 15% discount on future plumbing jobs is a pretty decent deal. Give it a try.

Review 9 (2024-11-15 - Rating: 5)
Kyle Boss did an excellent job of diagnosing my plumbing problem and making necessary repairs for a fair price, even though access was difficult and required extra time and careful work.

Review 10 (2025-01-07 - Rating: 5)
I feel the customer service is very helpful and professional in my experience when I had a leak and was walked through it by a employee there thank you for your help and I plan on using you guys again in my future plumbing needs

Review 11 (2024-11-15 - Rating: 5)
Excellent customer service, salesmanship, and most importantly the workmanship was spot on! Clean, friendly, and down to earth. Didn’t feel like computerized over trained overbearing marketing ploys or feeding automated intelligence by requesting to be recorded, like other competitors.The plumbing install was perfect and the price was reasonable or I would have done it myself.I would highly recommend Benjamin Franklin Plumbing company of Bellevue especially the technician “Kyle” who made us feel comfortable, satisfied, and pleased with our product decision and installation.

Review 12 (2024-12-09 - Rating: 5)
Very prompt response, courteous service and attention to detail. Kyle explained all aspects of the work in advance and walked me through the completed project.