Roto-Rooter Plumbing & Water Cleanup

Located in Bellevue, Washington

Address: 1130 140th Ave NE Ste. 300, Bellevue, WA 98005, United States

Phone: +1 425-507-9330

Rating: 4.7

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-04-23 - Rating: 5)
Had a hot water leak in our ceiling. Sam was very helpful and walked us through all of the repairs he did as well as the location of the leaks. He was very professional and stayed until he made sure all faucets and showers were functioning and had good pressure.(Before and after pictures attached)

Review 2 (2024-05-05 - Rating: 5)
I had an issue with my water heater that became urgent when a different company couldn’t come until Monday I called Roto rooter as I’ve worked with them in the past. Joshua was at my house within 45 mins of calling and was incredible at fixing the issue and also educating me on how to do it myself in future along with tips on how to keep things going. He took extra time to truly make sure all was okay and even asked if I needed anything else while he was there. I’m keeping his card and definitely working with them and him again, if needed

Review 3 (2025-01-03 - Rating: 5)
Jesse did a great job fixing my backed up toilet. He was here a long time determined to fix it and he did. I’m hopeful there will be no more problems, but if there are I know who to call. Thank you

Review 4 (2024-12-14 - Rating: 5)
We had Jesse help us with our emergency at the time of this review. He was super helpful and very eager to teach us about proper septic maintenance, as this is our first house on a septic system. He was quick to diagnose the issue and provide an incredibly fast fix and provide tips on how to prevent this from happening in the future. Top tier service from a top tier dude.

Review 5 (2024-11-30 - Rating: 5)
Called the morning before Thanksgiving with a clogged kitchen sink. Was completely surprised when I received a call saying a tech would be there in approx 45 minutes. Jesse McClain showed up only 30 minutes later was very thorough with his inspection and his written estimate He was one of the best service technicians I have ever had answering all our questions and understanding the complexity of a 100 year old house. Jesse fixed the issue and I also received $75 off for a couple of canned goods per Roto rooters food drive. Yes plumbers can be expensive but it is worth it when you get the problem fixed and dont feel like you have been taken advantage of when they leave. If you are wanting a great HONEST plumber then be sure to call ROTO ROOTER and ask for Jesse McClain

Review 6 (2024-10-01 - Rating: 5)
Jesse was on time, and was very considerate and professional. He knew what needed to be done and the steps to accomplish the desired outcome which was a fully functional drainage system. He also provded informational tips to ensure that the system would continue to work as designed. Explained the cost of the procedures and the warranty fully. Was a pleasure to meet him and he was a great representative for rotor rooter. Thank you.

Review 7 (2024-04-27 - Rating: 5)
Ben did an amazing job replacing the 10 year old hot water heater in our garage. Roto-Rooter was very prompt in scheduling our service and although they had to reschedule our original appointment last minute they prioritized us the very next day and got it all done. The service was quick and clean, and we’re very happy with this new tank.

Review 8 (2025-01-03 - Rating: 5)
Jesse #2101 was extremely professional. Needed an object removed from toilet and he stayed 3+ hours until the job was done. Amazing!

Review 9 (2024-04-24 - Rating: 5)
Sam was the best. Got my toilet in an installed without a problem. Very professional. I hope I do not need this again but if I do I will definitely request Sam as my technician

Review 10 (2024-07-28 - Rating: 5)
Jesse was great, he showed up on time, explained what he was going to do to fix our clogged drain line told me the cost up front and fixed the problem. When he was done he cleaned up after himself so you would never know he was there. I would never hesitate to use him again.Bruce DeMille 7/28/24

Review 11 (2024-12-26 - Rating: 5)
Came out day after Christmas when my kitchen sink was backed up…professional and kind tech…explained everything and courteous…100% recommend

Review 12 (2024-04-23 - Rating: 5)
Had an emergency issue at 6pm, John responded in under the half hour estimated response time! Super nice, hard working guy who was very understanding and did a good job of explaining what was going on. Always hard to have an emergency plumbing problem, but John made us feel like we were in good hands.Follow up appointment with Marcel the next day went great as well, Roto is super fortunate to have those guys working for their company!

Review 13 (2024-05-08 - Rating: 5)
Colin and Nate were awesome! We had an unexpectedly complicated issue and they gave us options and explained everything very clearly. Both guys had great attitudes and were highly knowledgeable. After a lot of hard work and perseverance, we have functional toilets again! We couldn’t be more grateful. Thank you, Nate and Colin!

Review 14 (2024-07-28 - Rating: 5)
Jesse was great friendly and knowledgeable. Treated my home with respect and ensured all areas worked properly and cleaned up after.

Review 15 (2024-12-31 - Rating: 5)
I was surprised that someone was available to come out right away. Jesse did a great job and was professional.

Review 16 (2024-05-03 - Rating: 5)
Giovanni’s & John were great. They came over after I got a bait and switch from Steve’s plumbing. Gio and John assessed the problem and unclogged the line quickly. They let me know what was happening and what I could do in the future. They were a great team and super nice to work with. I will continue to call upon them for my plumbing needs. Thanks guys for the wonderful service.Jim

Review 17 (2024-04-18 - Rating: 5)
The specialist was extremely friendly, explained everything thoroughly, answered all our questions patiently and most importantly, he very quickly identified and solved our plumbing problem. It was an expensive issue...but we expected as much. That said, there were no hidden costs and everything was laid out plainly, up front. Overall, extremely happy with the service.

Review 18 (2024-04-11 - Rating: 5)
Great service. Needed a tech late in to the evening. Took about 2 hours for them to arrive. It was a bit expensive for a. Hours worth of work, $800, but Phil fixed the issue so I guess money well spent. Good professional service. Just plan to pay a lot.

Review 19 (2024-12-04 - Rating: 5)
Aneijah and Alex were professional, thorough, and compassionate. They made this challenging situation so much easier on many levels.

Review 20 (2024-10-04 - Rating: 5)
So happy that I called. Jesse was here quickly and solved the problem. Professional, friendly, and knowledgeable. Will definitely call them again.

Review 21 (2024-04-26 - Rating: 5)
Everyone loves side sewer issues right? 😱 Gio showed up to our house as soon as we needed, clearly explained all of our options, and most importantly, got our pipes clear enough to use until we could make a bigger decision. They shared videos of our sewer (gross but handy) and made a recommendation and quickly put a bid together for future proofing our lovely Seattle side sewer from further problems. Great service, super friendly, recommend Gio.

Review 22 (2024-04-19 - Rating: 5)
Ben was incredible. Terrific communication throughout the process.Very thorough diagnosis and a final invoice very close to his initial estimate. We will be using Ben for all of our plumbing needs going forward.

Review 23 (2024-04-14 - Rating: 5)
They sent Dominic out to my house. He arrived at the time that he said he would. Once he arrived he was clear, precise, and to the point in what he would be doing and about the expected cost. He efficiently corrected the issue. At that point he explained all charges and answered any further questions I had. I could not have asked for better service.Thank you Dominic!

Review 24 (2018-02-06 - Rating: 4)
On a Saturday evening, I accidentally broke the brass and welded copper pipes behind a shower faucet when trying to change the washers. This was an emergency situation because I had to keep the main water supply valve shut until this was fixed. On placing a call, Roto Rooter responded promptly and agreed to send over a technician within the next few hours as it was busy weekend. But because a technician called in sick, they called back to let us know that they will have to schedule us for Sunday morning. On Sunday, we promptly received a call half an hour before the technician arrived informing us that he is on his way.The job was tricky as the broken pipe was situated between our single-piece bathtub and wall tile assembly and an external wall with insulation. The technician Maria (#1636) made a good choice of deciding to make a hole in our side dry wall and replace the broken pipe. He also did a good job of covering back the hole such that we did not have to immediately call someone to cover the hole in the dry wall (pic attached). Even though we were contemplating ripping off the bathtub, he advised us against it citing the cost involved.We are happy with the neat job and proactive communication from Roto Rooter. We will definitely call them again in case we have an emergency in future.

Review 25 (2024-05-07 - Rating: 5)
Our issue was a clogged sewer line. The service technician was professional, polite and efficient. The cost was a little steeper than expected, but the result met my expectations. He used the right equipment to get the job done and provided solid advice on how to prevent this problem from happening in the future.

Review 26 (2024-05-05 - Rating: 5)
John was very knowledgeable and found and fixed the problem right away. He was very professional and friendly and explained things as he went. I would not hesitate to call John or Roto Rooter for all my plumbing and drain issues!

Review 27 (2024-05-02 - Rating: 5)
Giovanni arrived early and did a great job. He explained the problem and the solution clearly. I would highly recommend his plumbing service to my friends and clients.

Review 28 (2024-04-30 - Rating: 5)
Phil Makris from Roto Rooter was such a help to me and my family in a pinch. Our upstairs drains backed up and he came out addressed the situation and helped us treat the issue all in under an hour. Thanks Phil for your awesome customer service and prompt support!

Review 29 (2024-12-25 - Rating: 5)
Great job done by Calin B. Will use this company again!

Review 30 (2023-02-22 - Rating: 5)
Jesse was incredible! He treated us more like friends he had known for years, rather than a new customer he had just met. He was a very knowledgeable and professional person who provided us an excellent service at an decent price and in a very timely manner. He was very friendly and provided maintenance tips to keep our system flowing in the future. He explained everything very clearly and answered any and all of my questions, as only someone with many years in the field can do.Their manager called us and kept us informed to when he was arriving, and he showed up exactly on time.We are a very clean homeowners, and he was VERY conscientious to not get dirt into our home, even going as far to wear boot covers and double checking the cleanliness of the wheels on his equipment before coming inside.I am very impressed with the services we received and the professionalism that Jesse had shown.Do not hesitate contacting them for all your needs, rest assured that their work is worth every penny, and not simply money down the drain.Thank you Roto-Rooter!

Review 31 (2024-05-07 - Rating: 5)
Very responsive. Florin did a great job installing a new detachable shower head.

Review 32 (2024-04-16 - Rating: 5)
We experienced a nasty plumbing backup at 8:30 at night. Within an hour Phillip arrived to work the problem and he didn’t leave until the line was clear. What a relief it was to get emergency help when we had to have it to stay in our home.

Review 33 (2024-04-11 - Rating: 5)
Thank you Joe. Not only you fixed the problem , you were informative and educational. You showed me the shut off valve and what to do during emergencies You were very professional and knowledgeable in your trade. Roto- Rooter is lucky to have you!

Review 34 (2024-03-11 - Rating: 5)
Thanks. Late on a Saturday, my sewer system started backing up on my concrete basement floor in my 1910 house. I called local Yelp numbers to no avail. I remembered seeing Roto-Rooter trucks in the neighborhood, found a national response line on Google, and got a one-hour response. Three hours later my problem was completely diagnosed, fixed, and cleaned up. Thanks and a big shout-out to Calin Blag, Roto-Rooter technician extraordinaire. Old houses in old neighborhoods typically share sewer lines before they get to the public sewer. He asked about that. I thought about other problems in the neighborhood, and remembered that tie-point as a great place to start. That was the right answer. Calin brought in 75 feet of rooter cable as his first tool. I located the basement entry point. Fifty feet down the line, he recognized and identified the problem. A need to emphasize the realities of feminine products disposal to a teen-age daughter. Calin cleared the sewer blockage, and we cleaned up the basement floor in a fortunately unimproved basement. Problem solved. On a Saturday night. Thanks again.

Review 35 (2024-04-28 - Rating: 5)
The technician was very helpful explaining all that he was doing. Quick and thorough installation. The one day service was much appreciated. I would recommend this company to anyone. Very satisfied. Thanks!

Review 36 (2023-05-28 - Rating: 5)
I called on a Saturday for a house in Shelton, wa. The dispatcher said someone would be there within two hours, and sure enough Jesse was there about two hours later. Theres no charge for coming out and giving an estimate, which is a good sign. Jesse clearly had a ton of experience and helped us find the septic tank. It took a bit of work to find the tank and run a camera through, but Jesse had a good attitude and he actually kind of made the process fun, like solving a puzzle. Anyway, the price was fair for the work and the response was timely. Id call these folks again for future plumbing needs.

Review 37 (2022-01-14 - Rating: 5)
I called Roto-rooter yesterday because both the toilets in my house were acting up to the point where we could barely use them. They were able to send someone out today. Ben was very helpful and professional. The two toilets had unrelated problems (just bad timing and I was lax in getting one looked at). He was able to fix them both with parts and tools he had on his truck. He took the time to explain everything and answer my questions. It was great to get this resolved so quickly. Im not sure if the price was good because I have nothing to compare it to, but it was very transparent. Overall Im very satisfied.

Review 38 (2023-10-22 - Rating: 5)
Jesse our technician, was an outstanding expert on not only the problem but our entire septic system. Is diagnosis of the problem was spot on. He trained us how to do some self repair. He was extremely thorough and followed the dictates of the guarantee perfectly.

Review 39 (2024-05-08 - Rating: 5)
I have a Airbnb and a hundred year old home, and both were having problems draining correctly. Standing water in the shower and toilets backing up. It is a dilemma nobody wants to face at ten oclock P.M.So I Googled ;5 star plumbing business and Roto-Rooter showed up on my telephone screen! I called the number and a very professional ,kind man was at my doorstep within the hour! Answer to my pray, fixed my Sewer, Thank you Roto-Rooter!

Review 40 (2024-04-23 - Rating: 5)
Adam was extremely professional in the conduct of his business. He was very fast and efficient and correcting the issue and went above and beyond on aftercare treatments to prevent the issue from happening again

Review 41 (2023-08-07 - Rating: 5)
Jesse was the best. He ensured my home’s cleanliness, was very up front about pricing, ensured he informed me of different steps he was taking all the way to completion. He was a complete professional and I would recommend his services to all of my friends.

Review 42 (2023-07-07 - Rating: 5)
7/5/23Gio was very friendly and easy to talk to and understand. He gave me the options to figure out what was clogging our drains. We went with the first option to use his camera to see what was happening. He found the issue immediately, pushed through it, and released the soft, clog. The staff was friendly and easy to work with, from answering phones to coming to our house. I have used Roto Rooter for most of our plumbing needs for years.

Review 43 (2024-05-01 - Rating: 5)
I had a very positive experience with my service call. I had a toilet installed. They are always very punctual and very knowledgeable. There prices are also very reasonable.

Review 44 (2023-02-12 - Rating: 5)
Giovanni was fantastic. Our plumbing backed up at 11pm and he was here first thing in the morning. Our home layout made it so that the drain snake machine couldn’t get to a cleanout easily but Giovanni worked with us to figure out an outside the box solution that restored our plumbing. We ended up having root intrusion into our main drain line and his problem solving saved us from having to spend $10k excavating the back yard to install an external cleanout. He was professional and friendly and I wouldn’t hesitate to use his services again.

Review 45 (2023-04-17 - Rating: 5)
Jessie is amazing!! I am a property manager and I called in on a Sunday for a clog emergency at one of our units. The dispatcher was efficient and friendly. He, provided me with details on a timeframe for a tech to arrive. Jessie came to the rescue! He traveled from out of the area and was here quickly, resolved the issue and got our problem taken care of! He followed up several times on updates and provided a detailed summation of the issue. I’ll definitely call Roto-Rooter again! Thank you Jessie!!

Review 46 (2023-05-27 - Rating: 5)
I had a toilet clog at my rental while I was out of town. Roto-Rooter sent Brian Z.(#571) out to address the issue. When my mother arrived to let him in the house, Brian was outside his van waiting with tools ready to go. He treated my mom with the upmost respect and completed the job in a clean, organized fashion. If only all the other plumbing companies had a Brian Z. to represent their company! Thank you for the easy and positive experience!

Review 47 (2024-04-09 - Rating: 5)
Adam was very professional and knowledgeable in what he was doing. I definitely felt taken care of with this company. Will definitely be my go to for the next time. Thank you!

Review 48 (2022-10-02 - Rating: 5)
Alex was amazing. He was so great at explaining everything in terms that we could understand and you can tell he knows what he’s talking about. Alex repaired our pipe and now we don’t have to worry about it leaking anymore. We have some other things that need to be done in the house and will be requesting Alex be the one to do the work. Highly recommend Roto Rooter. Easy and fast process to get someone to the house and get the work done.

Review 49 (2023-02-16 - Rating: 5)
Amazing service and professionalism! Gunner came right away to our 911 call and was able to find the root of the problem. I know nothing about plumbing but he was able to explain everything so I could understand and relay back to my manager. He also didn’t need to, but he helped clean up which was very generous of him. Great job!!

Review 50 (2024-09-07 - Rating: 5)
Thank you Jesse! You helped us out in a very stinky situation. You brought us JOY!

Review 51 (2023-10-13 - Rating: 5)
Great experience! Fast response to a leaky sink. Blake was very professional and courteous. He was thorough and explained options for repair. Highly recommend!

Review 52 (2023-06-20 - Rating: 5)
Well Roto rooter is officially our go to plumbing company after our first experience with them and Brian #571. They were able to send him out right away, we couldn’t believe how tidy and professional he was compared to previous plumbers we’ve used. They are not the cheapest company, but in this case you truly get what you pay for.

Review 53 (2022-10-03 - Rating: 5)
The technician, Giovanni, arrived with an hour of requesting service from Roto-Rooter.He was courteous and professional. He gave me a quote for what was needed to stop and prevent sewer from coming up our basement drain pipes.He proceeded to complete the job while sharing the step by step process and inspecting that all was good once he was done.Plumbing repairs are never cheap, but at least one can count on good, professional and prompt service from Roto-Rooter during this plumbing emergency. Will not hesitate to call them again if needed.

Review 54 (2024-05-08 - Rating: 5)
Adam Van Cleve was really great to work with. He answered all my questions patiently and helped with the clogging we were having at our place.

Review 55 (2017-05-03 - Rating: 5)
Everything went as expected from scheduling to getting a tech out to the property we are looking to purchase. The price for a sewer line scope is in line with other companies. Giovanni was great - very personable, knowledgeable etc. Even when he realized that his initial recording didnt record(technology!!!) he didnt complain he just went back in and did it again. Overall this service was great for what we needed and when we needed it. Would recommend you call them for fast reliable help with any issues.

Review 56 (2023-02-17 - Rating: 5)
Joe is very knowledgeable in his field of expertise. Answered every question I had. Give me tips on how tos and was very honest(not coming here to sell extra). And to add to all that, this man served overseas! I dont know what else to say except... JOE, TODAY YOU ARE MY SPIRIT ANIMAL! Amazing service! I know where Im going if I plumbing problems.

Review 57 (2024-05-02 - Rating: 5)
Ben was very professional, showed up on time and communicated very clearly on what needed to be done to fix the leaking pipe in our ceiling. I will go back for any other plumbing needs.

Review 58 (2024-04-30 - Rating: 5)
Giovanni was very professional and helpful. Fixed the sewer clog that was stopping up my toilet and bathtub. Good service.

Review 59 (2024-05-05 - Rating: 5)
Great service. Explained everything. They did a good job and informed us of some preventive suggestions/options. Best of all they were available to help and arrived when they said they would!!

Review 60 (2019-05-04 - Rating: 5)
Big Bill came to my 90 year old fathers house to inspect the toilet in the bathroom specifically designed for his needs. After I told Big Bill what the issues were he went to work. He suggest a different toilet that would work better for my dads needs. I agreed Bill said that he would return on Monday to install the toiletMonday Bill arrived and installed the toilet. Bill said that he was testing the flush an said that it appears that there may be some obstructions in the sewer pipe. He ran the snake down the drain and even ran a camera down the pipe until it hit some time of blockage. He told me that he believes that the sewer pipe has a break.Bill called Jesse the Camera Technician about the issues. Bill advised the Jesse and he would return tomorrow and Jesse would put a lager camera down the line. Jesse showed me the break in the sewer line. They locate the break was in the middle of the front yard. Jesse explained to me step by step would was going to happen to fix the break. He advised that an excavation crew would be here tomorrow to start the repair process.The next day Brett and Ron arrived and they advised what they were going to do and went right to. They got the hole dug and the pipe repaired. Ron explained that the concrete / cast iron pipe was old (60+years) and in poor shape. This pipe could collapse any time. Jesse was coming over to inspect the repair work Jesse arrived on Saturday and ran the camera in the pipe. He locate a small issue in pipe and said that Brett and Ron could fix it MondayBrett and Ron completed the repair work an said every thing was ready for the last stage was putting sleeves in both sides of where the break was, inspection by the city and filling in the holeI was impressed With Big Bill, Jesse, Ron and Brett. They are true professional, knowledgeable and hard workers. Once they were down you could hardly tell that the yard was dug up. I could go on and on about these four. If the rest of your people have the same work ethics as these four men you guys are the best

Review 61 (2024-04-13 - Rating: 5)
Great work. Informative and knowledgeable. Helped discuss tips to prevent future problems with pipe leakage. Walked us through the process and referred us to next steps.

Review 62 (2024-04-23 - Rating: 5)
The technician Phil is really friendly and efficient! Also the communication went well, he helped me to understand the problem and our sewer is no longer stocked!

Review 63 (2019-05-08 - Rating: 5)
I sent in a request for an appointment at 10 PM and had someone at my place by 8 AM the next day. Mike was honest, direct, and worked quickly. My shower leak was repaired within an hour, and he took the time to explain why it happened and what to expect going forward. Excellent service, I wouldnt hesitate to use Roto Rooter again!

Review 64 (2022-03-25 - Rating: 5)
Daniel did a great job! He explained the problem with the leak thoroughly with photos he took. The sink needed replacement and he offered to pick up the new one at the store of our preference. He was very knowledgeable and accommodating. Finally, he was very responsive over text messages and arrived on time. Couldnt be happier with the service ☺️

Review 65 (2024-10-18 - Rating: 5)
Jessie did a great job! Helped get a soda can out of the toilet. Don’t ask me why it was down there… (my toddler). Jessie worked efficiently and put great effort into getting this item out.

Review 66 (2020-05-21 - Rating: 5)
JD was super friendly, helpful and knowledgeable with our hydro-jetting job. He also took the time to explain what he was doing and why. Quite a bit more expensive than we expected, but he did a fantastic job and got all of the tree roots out of our sewer line. Also came out within a couple hours of requesting service, so that was a pleasant surprise.

Review 67 (2024-04-25 - Rating: 5)
I had a very good experience with Cresen Stradley. He was an experienced, knowledgeable plumber who did great work. I would recommend him.

Review 68 (2019-04-29 - Rating: 5)
We had several toilets and one of the bathtubs were backed up. They had worked earlier that day but we could not figure out what had happened. My brother went to Home Depot and rented a snake and still could not resolve the backup. My brother reached out to Roto Rooter and a technician was to be dispatched in the next several hours.The technician (Richard Hartman #3257), arrived in roughly an 1/2 hour. Right out of the gate he explained to me several possible issues, and my options, with the low and high end cost margin. After deciding with family what route we should take Richard proceeded to go to work, along the way he was explaining to me what he was doing, and why and in no time the issue was resolve.He was very courteous and informative. He explained there could be future issue if the current issues werent addressed in a timely matter. He also setup an appointment for a technician to come out and give a quote for the root removal. Overall i was impressed with his customer interaction and service. He was friendly, kind and considerate and he did not talk circles around me. I fully understood his explanations and did not feel lost. Thanks Roto Rooter for people like Richard!

Review 69 (2017-09-03 - Rating: 5)
Roto Rooter was the only plumbing service available 24 hours in our area. They charge the same rates 24/7 and we needed a plumber. Rick did a fantastic job. I couldnt have asked for better service. He was courteous and explained everything that he did and why he did it they way he did. The service was exceptional.

Review 70 (2018-02-07 - Rating: 5)
Troy tech #801. Really helped turn a bad situation into a great experience.We had our sinks backing up really bad and leaking everywhere. I had tried doing the job myself but needed to call a professional. Troy was great, very professional, friendly and quick to deal with the job. Everything got fixed, checked and then cleaned up better than we he got here.I really hope that Troy get recognized. He was a pleasure to deal with

Review 71 (2018-08-27 - Rating: 4)
I called on a Saturday morning, they had it fixed within 4 hours. They were very prompt and professional. I had another plumber ghost on me the day prior, so I just needed somebody to show up, and they did. The did a great job and were VERY quick.That said, snaking a single drain was about $400 and replacing a wax ring on a toilet was $200 and it all took about 75 minutes.TL;DR: Extremely quick reliable service at a huge cost premium.

Review 72 (2022-09-23 - Rating: 4)
We experienced a plumbing disaster over the weekend, with hundreds of gallons of water gushing from a failing shower fixture.While we had to wait overnight, when Roto-Rotor tech Joe arrived, he went right to work diagnosing theproblem, shutting of the water outside and recommending several courses of action.He also texted a photo of the broken part to a colleague, and despite the fact that the fixture was over forty years old and it was Sunday morning, he located a replacement, and then procured and installed it.We cant offer enough praise for Joes courtesy, kindness, skill and experience. Thanks!

Review 73 (2017-01-11 - Rating: 5)
Professional, friendly, informative, skilled: The same day we asked for help, the job was completed. Our pipes are 60 years old and yet Greg Price (#4682) was able to gently and effectively use the power cable without creating a hole in a pipe. The sink passed a pressure test, is not leaking, and drains better than ever. Greg did a quality job, including clean-up. He was friendly and patient (even to our old dog who was in the way). Greg treated us like family, working as carefully as if it were his own home. He pointed out that we should replace our vinyl supply hoses with braided steel. His thorough work is guaranteed for 6 months. Senior discount was also appreciated.

Review 74 (2022-10-01 - Rating: 5)
I received EXCEPTIONAL service from Roto-Rooter! They responded to my call within an hour. Gio was knowledgeable, professional, and very accommodating. He immediately found the problem with my drain that another company couldnt identify. I am very impressed with the service I received from Gio and Roto-Rooter. Thank you!

Review 75 (2022-09-17 - Rating: 5)
The plumber was very professional and solved a problem an earlier plumber from a different company said he had fixed the problem but 20 minutes after he left the original problem returned. That is when we called Roto Rooter and will never call anyone else if we have plumbing problems in the future. They are great!

Review 76 (2017-04-03 - Rating: 5)
Professional, friendly, and extremely knowledgeable. We are in the process of adding an additional bathroom to our basement. Once the scheduled work to locate the pipes below the foundation wrapped, my request to have the next stage work completed was immediately passed on to the team that could do that. I was able to email the technician our architecture plans and received a follow up call for next steps. Amazed that the crew sent out to do a relative normal request was able to take it to the next level of customer support with such ease. Great company, great team!!

Review 77 (2019-04-29 - Rating: 5)
Just before I left work I received a call from Roto Rooter employee saying that a service man could be at my house before 3 pm. I arrived and they were there waiting for me. I asked if they had been waiting long and their reply was that they had also just arrived. They were professional and got right to work. It wasn’t long and my clog was clear. And my drains were working and toilets flushing. I am satisfied with their speed in which they got my home back in business. It’s good to know there are still professionals able to get the job done. Thank you.

Review 78 (2023-10-13 - Rating: 5)
Roto-Rooter responded to my house within an hour of my calling. The employee was pleasant, worked quickly, made sure the job was done right and cleaned up after.

Review 79 (2024-07-30 - Rating: 5)
Great support. Great caring character. Sincerely appreciate the work. Well done!

Review 80 (2018-04-13 - Rating: 5)
So I had a plumbing issue. I google plumber in my area. I choose Roto Rooter because the ad said 24 hour /7 days week .I called and someone was at house in a less than hour. The drain tech Gregg Price#4682 was knowledgeable, helpful, friendly and respectful. He really put me at ease during a stressful time. He made me feel comfortable. I highly recommend them. Greg did a great job.

Review 81 (2023-05-30 - Rating: 5)
Gio was amazing. Super professional, kept me up to date and informed. The camera was a godsend, worth every penny. Gio knows what hes doing and was really friendly and helpful. Answered all my questions, even the ones I didnt know to ask. Thanks!!!

Review 82 (2019-05-06 - Rating: 5)
Alex at Roto-Rooter was awesome and great to work with. He came to our residence shortly after our call, and figured out the plumbing issue very quickly. He was friendly, and very informative on how our existing system was working, and what I could do and keep an eye out for in the future. 5/5 would call again.

Review 83 (2023-04-09 - Rating: 5)
First time using roto rooter. Let me just say Jesse came out fast on a Saturday. He nailed it got straight to work didnt mess around figured out what was going on and fixed the problem. He answered all my questions completely and thoroughly. I am a customer for life now. Thank you Jesse and roto rooter

Review 84 (2023-02-12 - Rating: 5)
Gunner is an amazing person have work done by. Very thorough and informative. Came out after 9pm to come fix all of our toilets. Then set us up with someone the next day to scope and find the root of the problem with our pipes.

Review 85 (2023-02-17 - Rating: 5)
Victor is a wonderful technician. Kind, respectful, explains the work that needs to be done, and what may be things to troubleshoot in the future. When making a large purchase like this, it’s at least nice to have someone like him be the one installing it because you feel the job was done right.

Review 86 (2017-11-16 - Rating: 5)
I called to have a new faucet put in. The plumbing was original to the house (30 years old) and was completely corroded. Tim Nelson was amazing and finessed the old faucet out while keeping my counter, sinks and floors scratch free! I appreciate his attention to detail and knowledge on the best way to complete the project. I was so happy with my service, I hired Tim again to complete some other projects I had been putting off. Thank you!!!

Review 87 (2017-12-29 - Rating: 5)
Had a clogged kitchen drain pipe that I couldnt clear. I called Roto-Rooter at 8:00 AM and a technician was at my door around 11:00 AM the same day. My technician, Vlad, was professional, courteous and worked quickly and neatly. The cost was quite reasonable and i was completely satisfied with the work. I hope that I dont need them again, but if I did, I wouldnt hesitate to call them.

Review 88 (2023-02-19 - Rating: 5)
Corey was absolutely outstanding. He effectively fixed the issue, educated us on how to maintain our system and prevent future issues, and explained the whole process of what he was doing (I was very interested). Corey has a high work ethic and I will be asking for him for all of my future needs.

Review 89 (2023-05-22 - Rating: 5)
Jessie (hope that’s the right name) was persistent in conquering a tough drain issue in our shower. He was considerate, communicated clearly, and obviously knew what he was doing. We lucked out!

Review 90 (2021-05-26 - Rating: 5)
All the dispatchers I spoke with were very patient, courteous, and professional in communicating with us. Shane, the plumber, was exceptionally talented in assessing and solving our drainage problem. He was kind, smart, funny, and knowledgeable. We are so grateful for his time and talent. Thank you!

Review 91 (2017-10-23 - Rating: 5)
I was very pleased with not only the actual service at my home but also with the customer service on the phone. they kept me informed as to when the tech would be here. the tech was on time, very professional and friendly. he did a great job of putting me at ease with his fixing the problem. from such an unpleasant experience with the toilet backing up and the bathroom floor being flooded, the roto-rooter turned my whole day around and i had a smile on my face when he left. thank you

Review 92 (2023-08-01 - Rating: 5)
Jesse did a great job figuring out what was wrong and explaining it in a way I could understand. His initial Acessment was spot on. As he proceeded it turned out to be exactly what he thought it would be. Hard working and efficient and effective.

Review 93 (2019-04-16 - Rating: 5)
I had a mainline blockage that was causing backflow in my basement. I scheduled an appointment with Roto Rooter and they were very accommodating with my time schedule and was able to send someone over right away. My Service person, Ron Kazemian was very professional the entire time he worked on my mainline. He let me know where the issue was exactly and was very informative when it came to preventing future issues. He spent a good deal of time explaining each step in the process so I got a good understanding of what he needed to do and also let me know of a few problems that I will still have to address. He did not spend all of his time trying to sell me on services I didnt need and focussed directly on the problem at hand which he fixed.I will definitely be calling on him again when we get to phase two of my main line. Great person to work with and could not be happier with the outcome!

Review 94 (2017-08-14 - Rating: 5)
We were impressed with the level of professional service we received. Within a few hours of our call, we had people at the door ready to fix our problem. Everyone clearly answered our questions, arrived when they said they would, and kept us updated on the progress. We want to especially acknowledge Brett, Leon, Brandon, Shannon and the other members of their teams. We appreciate their hard work.

Review 95 (2017-01-28 - Rating: 5)
I called this morning at 10:30 and had a technician at the house by 2:30PM. Our technician was Kenny. He was prompt, professional, courteous and explained everything before he started. He was able to take care of our drainage problem in about 1 hour and offered suggestions for prevention going forward. A+ experience. Highly recommend.

Review 96 (2024-05-01 - Rating: 5)
Gio was incredible. He was prompt and explained the process for everything. Couldn’t have asked for a better outcome today

Review 97 (2024-04-23 - Rating: 5)
Mostafa was fantastic. He was very knowledgeable and efficient. He got to my right when expected. Overall great service.

Review 98 (2017-07-08 - Rating: 4)
Our kitchen sink was backed up and I made an appointment easily on-line! The clog was handled.... But...then it was leaking! Since it was evening, I made an early appointment for the next day and all was fixed... So we thought... But there was still a leak! Another call, another appointment for the same day, and there was one more problem to fix... Soooo... it took 3 visits, but it was taken care of... There was a bit of frustration on our part... We were glad we were home and able to handle the timing for 3 appointments... But... they made it right...No clogs... no leaks... and no extra charges! The plus side? I got to clean out all the stuff under my sink! :-). And there is a warranty for the work... just in case! The technicians were friendly, polite and tolerated my yappy little dogs!

Review 99 (2020-05-27 - Rating: 5)
I cant say enough good things about my experience with Roto-Rooter. Aman was my technician and he is amazing. He is without a doubt the most knowledgeable plumber Ive ever known. He was very respectful of my home and kept his work area clean and neat. I purchased an older home a few months ago and I knew there where several issues that needed to be addressed. Aman took time to review each problem and he carefully explained everything to me. I will never call another plumber! Aman is my guy for life!

Review 100 (2020-01-09 - Rating: 5)
Roto-Rooter did a fantastic job and solved our problem in one day, when wed had 3 other plumbers out and their quotes were much more expensive and would have taken longer. Chris was so friendly and helpful, and he did an amazing job fixing our leak! I will definitely call Roto-Rooter again for any plumbing needs!

Review 101 (2017-11-08 - Rating: 5)
We had a backed up sink with the clog quite a distance from the sink. We called Roto Rooter and within two hours Kenny had performed a miracle and all was in working order. Kenny was very polite and professional. I wouldn’t hesitate to recommend, or use again!!

Review 102 (2019-10-04 - Rating: 5)
Scott was our technician and he was amazing! Scott took the time to explain the root of the problem, how he was going to fix it, and went further and taught me how to prevent it from happening again. This was the first time I have called Roto-Rooter, and I am so glad I did. From the minute I called, they treated me with respect and honesty. Everything they said they would do, they did! No surprises, except for how great Scott was! Thanks ”text copied to clipboard...

Review 103 (2023-11-29 - Rating: 5)
My water heater stopped working and they came out the next day and within 15 minutes they found out the problem, within 1 hour they had it fixed, and within 3 hours I had hot water again. They were a life saver!

Review 104 (2023-01-20 - Rating: 5)
Craig did an excellent and professional job navigating the pipes in our home and identifying the problem. I will definitely be reaching out to Craig for any plumbing issues in the future. Thanks for the great work!

Review 105 (2020-11-16 - Rating: 5)
Thank you to Matthew Thew,, Project Coordinator, for helping me navigate through all the ups and downs with the water damage from water heater. Pipe broke within the walls and leaked into garage!Roto-Rooter helped me locate my water valve turn off, coordinated clean-up crew and a repair crew. Matthew even went out of his way to contact my insurance to streamline communication.Matt definitely had great customer service, relieving must stress on my end.

Review 106 (2017-04-09 - Rating: 5)
My kitchen sink backed up so I scheduled service for the next morning. Got a call about 30 minutes before the plumber showed to let me know he was on his way. Paul quickly cleared the block and got things flowing again. They also had a product to prevent grease build up which is a great add. Will use them again.

Review 107 (2019-05-04 - Rating: 5)
William was amazing! I called at noon and he was at our house by 1:30 pm. He was extremely knowledgeable, very funny, and did an amazing job fixing our garbage disposal! We truly appreciate all the work that he did for us. Thanks Roto-Rooter and William!

Review 108 (2019-01-15 - Rating: 5)
Great service! I started to hear noise near the water pipe inside the wall of my master bedroom, so I googled a few companies and decided go with Roto-Rooter, they provide free estimation of the issue and very responsive, came in the same day. And when the technician arrived, he spent 1min to figure out the issue and it was fixed. Turns out its a very small issue, I was worried it was the pipe issue due to the noise I heard. Will definitely recommend to friends and use them in future if I need plumber again!!

Review 109 (2017-01-07 - Rating: 5)
We could not have been happier with our experience!! I first contacted Rescue Rooter online, at 9 am yesterday. By 11 am I hadnt heard from them so I contacted Roto-Rooter and RIGHT THEN was able to schedule an appointment between 4 and 8 pm that very night!! Phil arrived, and even though it was snowy, icy and quite treacherous on our driveway, walkway and steps (and 25 degrees outside), he stayed, walking back and forth to his van several times, and worked steadily to fix up our sinks. He had everything working PERFECTLY within a couple of hours!! He is a genuinely nice man who is dedicated to his craft and were VERY glad that Rescue Rooter did not respond to our appointment request (they still havent, as a matter of fact...almost 24 hours later!!)!!! YOU ROCK PHIL...and so does ROTO-ROOTER!!! :-)

Review 110 (2017-05-11 - Rating: 4)
The technician, Mike Y., arrived promptly and knew right what to do with my kitchen sink problem. I was a little shocked at the base price for the service, $409, as it had been a long time since I had hired a plumber. I asked if he would clear my bathtub drain too, which has been sluggish for a long time, and he said he would at no extra charge, so he brought in an auger and got right to the root of both drains. After struggling all week with a backed up kitchen sink, it is such a relief to have smooth running drains again. Thank you Roto-Rooter for your prompt and friendly service. Just wish you could have fixed the drain in my bank account! If it wasnt for the cost involved, you would have received 5 stars from me!

Review 111 (2017-07-08 - Rating: 5)
Service was great and quick. We were replacing toilets and noticed a large calcium type deposit in drain. We thought we got rid of it. After getting new bathroom floor and installing new toilets we found out we had a problem. Service Tech used a camera and showed me the issue and after fixing verified that the line to septic tank was clear. New floor not harmed and drain clear. Disaster avoided. Thanks Roto-Rooter.

Review 112 (2016-11-30 - Rating: 5)
Recently had a lot of family in town and one of our toilets was backing up. Paul came out within the schedule time frame and not only made us laugh but interacted with our daughter and answered all her little questions. He informed us about all options and possibilities. Making sure as home owners we knew all we needed to know. So glad we were able to work with him. Will be requesting him by name if and when we need to make that call in the future.

Review 113 (2015-11-23 - Rating: 4)
Had a floor drain that backed up and needed to be cleared. They were able to get a tech out the same day. The tech (Eli) was very professional and had the drain cleared within 30 minutes. He gave me some drain cleaner product and some good advice - use a cleaner every 3 months! (Clearing your drains is one of those things that is easy to forget - keep at it and you can save some money and avoid backups!).

Review 114 (2017-12-12 - Rating: 5)
We have a little problem with the dishwasherUnder the sink pope line...I called the Roto Rooter to getting the serviceHis name is John Miller explained to me so easy and friendly and helpful for me...Definitely recommended every one need to have problem with the plumbing and drain..I am happy with that service what I needed. Thank you for job well-done 😁😁

Review 115 (2019-05-04 - Rating: 5)
My elderly mother asked several companies before going with Roto Rooter, and she and I were happy she did. Sam from Roto Rooter was quick to arrive, efficient, got the job done correctly, and he was courteous and kind to my mom. Also the bid was inexpensive and fit her budget. We would definitely recommend this company to anyone in need of quality plumbers who treat people with respect and kindness.

Review 116 (2023-08-14 - Rating: 5)
Jesse was very forthcoming and helpful about the situation I was in. I liked him immediately and was thankful for his positive upbeat attitude while we got through the project.

Review 117 (2016-12-20 - Rating: 5)
Technician came out in a very timely manner, was very polite & professional. Only complaint I have is the cost, just expensive but so are most repairs associated with your home (even more difficult for us as it happened during the holiday season). He was able to fix my problem... old house, old pipes. I am sure you will be out again. Thanks!

Review 118 (2017-07-13 - Rating: 5)
The technicians (two visits - one in April and one in July) were friendly and knowledgeable and listened to our input. They explained what they would do, then did it, and then gave us a review of their findings. They were focused on solving our problem, not going fast and getting on to the next customer. They cleaned up completely and were pleasant and polite at all times. The most impressive part was their ability to truly listen - with interest.

Review 119 (2017-09-20 - Rating: 5)
Their rep was over at house the same day after we discovered a leak from our ceiling. What we thought was a simple leak turned out to be damage worth over $4,000. We would have never known, if it were not for Roto-Rooters thorough assessment. She (rep. Sharon) was even on the phone with our insurance. I was very impressed with the speed and the quality of their work.

Review 120 (2019-04-23 - Rating: 5)
Had an emergency with the toilet water backing up. Called Roto-Rooter and they were at my place in less than one hour. Other companies were booked until the next day?!Thank you Roto-Rooter, for your promt response. Thank you, Alex - technician. He was very nice, professional and knowledgeable, did everything quickly and efficiently, not leaving any mess after him.Use this company for your plumbing needs, you wont regret.

Review 121 (2020-05-21 - Rating: 5)
William did great work on our sink today. The work was done quickly and well. He was very friendly and professional as well. I would recommend him if someone needs a plumber.

Review 122 (2016-12-06 - Rating: 4)
Service response was fast. Technicians were knowledgeable and thorough. Not disappointed with service at all.I did think that Roto-Rooter was going to clean up the sewage water in my basement. Other than that, Service was awesomeThank you for not charging overtime for weekends or evenings.

Review 123 (2019-04-14 - Rating: 5)
Roto-Rooter had a plumber out within 1 hour of us calling late on a Saturday. William helped us with a kitchen sink clog. He was friendly, knowledgeable, and answered a lot of questions. Wonderful service, thank you!

Review 124 (2024-04-16 - Rating: 5)
Joe Rios was absolutely awesome. Came out and got our business back up and running as quickly and efficiently as possible

Review 125 (2017-11-20 - Rating: 5)
The Roto-Rooter technician arrived within 35 minutes as promised to clear our plugged sewer line. Aaron was polite, efficient, and knowledgeable. We were very pleased with his work.

Review 126 (2024-08-12 - Rating: 4)
Mostafa did a very good job in unclogging the kitchen drain-pipe with his snake/rooter machine. He then tested the drain by running water through it, after which he cleaned the drain with Pipe Shield treatment. (He was very careful in pushing the snake/rooter through 20 to 30 feet of the drain.) Glad to have the drain finally flowing freely after dealing with a slow drain for several months on my own.

Review 127 (2020-01-04 - Rating: 5)
Service was top notch; excellent knowledge and skill! I felt the price was fairly high for the residential kitchen job, but that’s set by the service and the estimate was free, so I’m not grading on that; it is what it is.The technician (Scott) did fast, friendly and professional work and provided a great deal of good advice to prevent future problems. Thanks Scott!

Review 128 (2017-04-27 - Rating: 5)
We had a clog in our drain that was backing up both the kitchen sink and washing machine. Carlos, the technician, was friendly and took the time to explain everything to me, from problem to the fixing process. He made sure to do a thorough job, and stayed an extra few minutes to make sure the washer drained properly.

Review 129 (2020-01-05 - Rating: 5)
The technician Tim came out on a Sunday and was super helpful. He diagnosed the problem accurately and helped to get water restored. He walked me through some potential issues he noticed with how water was draining around the house that day as well (raining the day he was here). He went above and beyond! Thanks Tim!

Review 130 (2020-11-05 - Rating: 5)
My service technician Mike was wonderful. Efficient but took his time ensuring the water leak was completely fixed and the work area clean when he finished. Obviously knew what he was doing. Very friendly and professional. Could not be more satisfied.

Review 131 (2024-04-28 - Rating: 5)
John was professional, thorough and courteous. He also took the time to listen and explain his work.

Review 132 (2020-05-18 - Rating: 5)
From the ability to book an appointment online, to the confirmation call, dispatch call and Amans service, everything went very well. I was able to receive same day service and within 20 minutes my drain had been cleared and everything was working as expected again. What a relief! Aman was very helpful and thorough and checked his work carefully to ensure the issue was resolved before he departed. I would definitely recommend Roto Rooter.

Review 133 (2017-10-15 - Rating: 5)
We needed help late on a Saturday! Ryan was very professional and was able to go through my Aunts house and identify future problems!! She and we are very grateful that he was able to come out and get her plumbing fixed and had water again!!

Review 134 (2024-08-09 - Rating: 5)
Plumber creatively solved my drain problem and now both bathroom drains are running free and clear.

Review 135 (2017-06-21 - Rating: 5)
Our shower started leaking today. Called and Rick showed up within an hour or so. He knew exactly what the problem was as soon as he looked at it. He quickly replaced the worn out part and our shower was as good as new. This is the second time in maybe a year or so we have had to call a plumbing company and both times have been Roto-Rooter. They are our go to company from now on. Thanks for being prompt and courteous from the customer service rep, to the scheduling person, to finally the plumber!

Review 136 (2017-10-17 - Rating: 5)
Roto Rooter responded to my call quickly and called me to keep me updated on their arrival time. Casey was very helpful, explained everything he was doing, and had my problem solved really quick. He also recommended some other fixes I may need in the future and referred me to other experts that I could get in touch with.

Review 137 (2023-02-17 - Rating: 5)
Blake russet was on top of our drain clog. Showed up when no one would and walked me through a process I knew nothing about. He solved the problem to get us through until we figure out what’s going on. Really appreciate his service

Review 138 (2015-11-16 - Rating: 4)
We were having sewage issues coming out of our utility sink in the basement and we were forced to relieving ourselves at our moms house down the street.I tried everything to clean out the drain but was having no luck. After awhile my wife helped me to realize I had no clue what i was doing and it was time to call an expert.Giovanni showed up at my door early the next day to assess the situation. Giovanni was very professional and helped to unclog our drain and run a camera through our pipes to see if there was any further damage that might be needed to be addressed in the future.The bill was extensive for just a few hours of work but at least we are able to relieve ourselves in our own home now.

Review 139 (2018-07-01 - Rating: 4)
Carlos Martinez was our service technician for Roto-Rooter.He spent several hours getting out our inch and a quarter sewer line from our tank to the street. He also used a small camera.He did everything he possibly could think of but we still were not able to fix or find the solution to our issue.He was very kind and professional while he was here. He did discover from someone that he works with that all along this could have been our grinder pump. I wish he could made this discovery before we spent $850.But we would use them again for sure.

Review 140 (2021-03-08 - Rating: 5)
John our Service Technician was knowledgeable and courteous. He did a great job with safe Covid practices and was an all around nice guy! We will definitely reach out again if we have other needs!

Review 141 (2017-01-09 - Rating: 5)
The service we received from Phil was excellent! He started by assessing our issue, then clearly explaining three approaches for addressing the problem starting with the least intrusive, then what would be required if the simplest approach didnt solve our issue. Fortunately for us, the first approach was successful! The service we received was clean, timely, and cost effective.

Review 142 (2018-02-16 - Rating: 5)
I had a problem with my hot water. Marin from Roto-Rooter came out to take a look. He was very friendly and professional. The problem wasnt obvious so he replaced the likely culprit--a broken water heater thermostat. That didnt fix the problem so he came out again the next day and figured out that it was a leak in my underground plumbing. He turned off my hot water (to stop the leak) and gave me a refund for the thermostat. Now I have to figure out what to do about this underground leak, but I am pleased with the service that I got from Marin and Roto-Rooter!

Review 143 (2021-04-26 - Rating: 5)
I called Roto-Rooter for a back up in my homes plumbing system. They sent Rich and I’m glad they did. He was so knowledgeable about plumbing systems, especially septic tanks, which is what I have. Not only was he able to find and fix the problem quickly, Rich also taught me so much about my homes plumbing system.

Review 144 (2017-03-01 - Rating: 5)
I called Roto-Rooter late in the evening when I discovered a fast leak under my kitchen sink. Someone answered! They scheduled an appointment for early the next morning. I was called to alert me as to what time to expect the plumbers, who came when I expected them. Their work was professional, accurate, and completed in the time frame they estimated it would be. I was very happy with the repairs and would definitely call Roto-Rooter again!!

Review 145 (2020-07-13 - Rating: 5)
Had a badly clogged bath tub drain! Ben from Roto Rooter was so kind and easy to talk to. He got it all fixed up and showed me the horrendous hair snake he pulled out. He was really just a joy to work with. He put some blue liquid in all of our drains to give them some love. so nice :)

Review 146 (2018-07-03 - Rating: 5)
We had a bathroom back-up problem. I called, the service was there within 45 minutes, and analyzed the problem, which turned out to be more extensive than we thought. He arranged for the next person to come, who was there within two hours, and the big problem was solved by the end of the day. They were prompt, efficient, knowledgable, and friendly.

Review 147 (2018-02-21 - Rating: 5)
Backed up kitchen sink after cooking for a large party. Stressed about my old pipes and costs. My service was prompt, during hours that worked with my schedule, and Frank could not have been kinder. Solved the problem quickly and gave me upkeep advice. Super nice guy! PHEW!

Review 148 (2016-11-20 - Rating: 5)
The two gentlemen that came to the house were professional, courteous and helpful. They explained what had gone wrong and told me what needed to be done to correct the issue. While having a plumbing problem on a Sunday morning is not my idea of having a good day, Amin - one of the plumber and his assistant - I dont recall his name, both helped to ensure that it was not the worst of Sundays I have had. My thanks to them!

Review 149 (2017-11-04 - Rating: 4)
Called Friday afternoon after trying a couple of independent plumbers who couldnt come before Monday or later. The dispatcher specified 2 hours or less. Took almost 3 1/2 but they did call after 2 and let us know they were running later than expected.Aaron was the guy who came by. He was knowledgable, pleasant and professional. Good guy! Ended up clearing a clog at the end of the main drain line.Bottom line is these guys are pretty expensive but if you really need help late on a Friday afternoon, they can and will come take care of it for you.

Review 150 (2017-08-13 - Rating: 5)
These guys provide about the best service one could ask for! The rep as friendly, knowledgeable, and prepared. He took care to protect my house from debris and solved my issue in short order. I wouldnt hesitate to use this service again.

Review 151 (2019-04-19 - Rating: 5)
I am very impressed with the work done by Roto Rooter. My water heater malfunctioned and flooded my garage and crawl space. I panicked as it was a sunday and I didnt know where to start. My friend had used Roto Rooter before and highly recommended them. I called Roto Rooter at 5 PM and they sent William within 1 hour. William is a very professional plumber who not only stopped the leak but investigated the cause for the flooding and even went to check the crawl space. He called the water restoration team to get working as well to limit damage caused by the leak. Very happy and impressed by their work and customer service.

Review 152 (2021-02-01 - Rating: 5)
I recently had some water damage occur in my home. A leaky pipe caused a significant amount of floor damage. The restoration company I hired needed to have the hot water tank moved to repair the floor damage underneath it. Temporarily relocating hot water tank is an operation the restoration company does not do. Additionally, I also needed 4 shut-off valves installed in adjoining bathroom. The restoration company referred me to Roto-Rooter. I had used Roto-Rooter in the past to clear my homes drain lines. I was unaware of all the Plumbing services Roto-Rooter provided. I made an appointment to have the hot water tank re-located to have temporary water use during the restoration process. I also included the installation of the 4 shut-off valves in the adjoining bathroom. The work was done by Aman Armin. He showed up on time, evaluated the work and proceeded to preform the hot water tank relocation. I was very impressed with Amans knowledge, professionalism, and customer service. The work was done in a very timely fashion. I would rate this service as 5 star and I will be calling Roto-Rooter in the future with any of my plumbing problems.

Review 153 (2021-01-29 - Rating: 5)
Wayne from Roto-Rooter was on time, easy to work with, and gave me professional guidance and perspective with some damage that we found under one of our sinks. He inspected everything and gave me a few options and explained what each option meant, and then helped me to get it fixed really quickly.Great experience!

Review 154 (2018-01-19 - Rating: 5)
Last night I discovered that my kitchen sink drain was bubbling and not draining. This morning we called Roto-Rooter to request service. It was less than two hours later when Vladimir, Tech # 6845, arrived at our house and went to work clearing our clogged septic tank drain. It was a nasty job but Vladimir was pleasant, smiling and willing to answer all of my questions. He even gave us some valuable information about maintaining our system.It didnt take long before our sinks and toilets were draining properly. Vladimir had taken care of our problem, checked to make sure everything was working, picked up all of his tools, cleaned up around where he had been working and was ready to go off to his next appointment.You couldnt ask for better service or a more skilled technician. We know more about how to maintain our septic system thanks to Vladimir but should we need service in the future well call Roto-Rooter.

Review 155 (2023-06-20 - Rating: 5)
We are extremely pleased with Brian #571 and Roto Rooter. If anyone that I care about is ever in an emergency, I would trust Brian and Roto Rooter to be there for them! Brian was fantastic. We know where we will be looking next time we are in need!

Review 156 (2017-06-08 - Rating: 5)
The technician, Gio that came to clean my sewer was neat in appearance, friendly and efficient. After doing a thorough job, he gave several financial options to pay for his suggested repair. Pleasant to work with, answering each question with knowledge. I will call them again.

Review 157 (2017-11-28 - Rating: 5)
Casey was very polite and professional. I have the same toilet snake that he uses. He showed me how to use it correctly. I have been following directions given on YouTube. He explained step by step how and why was using the snake. He unclogged the toilet in 2 try. He then explained why to use the snake 2-3 more times to make sure the toilet was fully unclogged.If I need plumbing help in the future I will call Roto Rooted right away.

Review 158 (2024-09-15 - Rating: 5)
Great service by Jesse, he worked hard to unclog our kitchen sink! You can tell he cares about his customers and wanted to make sure we had a functioning sink for our family. Thank you!

Review 159 (2019-05-07 - Rating: 5)
Jesse was excellent. It took him 4 tries with the snake but he finally got the backup to clear! Thank you for sticking with it and not giving up! I would highly recommend his work. What a great worker!

Review 160 (2016-11-17 - Rating: 5)
I have a very old and complicated house so I specifically asked for a very experienced technician and boy did I get it. His name was Jamie and he was prompt, knowledgeable, generous with answers to every question, informative and instructive about future trouble prevention. He showed us everything he was doing and made a traumatic experience almost pleasant. It was definitely interesting. I Learned more about my house than Id known living here for more that 40 years!

Review 161 (2017-05-29 - Rating: 5)
The response was amazingly fast, and it was not an emergency. Mike was so courteous and helpful, and in no time diagnosed and replaced the broken drainpipe under my house. Now Im awaiting a visit from Kyles water restoration team to make the crawl space under my house clean and fresh, again. Thank you.Update: I never heard again from Kyle, and had to seek other help.

Review 162 (2020-05-23 - Rating: 5)
I would like to thank Ben for an excellent job with replacing a pipe and cleaning a kitchen drain line that he did in my house last Sunday. He provided me with all options and prices after assessing the problem before start repairing. The job was done professionally including complete cleaning and disinfecting work area. Ben also followed CDC’s COVID-19 Guidelines every steps of the way. Thank you.

Review 163 (2017-10-23 - Rating: 5)
They called beforehand to tell us they were on their way. Aaron arrived quickly and immediately ascertained the issue & gave us a reasonable estimate. He got the work done quickly and was exceptionally polite. Thank you!

Review 164 (2020-06-12 - Rating: 5)
Called a local plumber first. They couldnt come look at my tub clog until next week. So I called RotoRooter. TBH, I remembered their old cheesy jingle and didnt expect much. But my tub was clogged, and they could come today, so I gave them a shot. Frank showed up and was super professional. Found the clog (about 10 feet down the pipe, which made me feel better, as I realized that was about 9 feet beyond my skill set) and fished it out. He showed me the nasty tangle. I wont go into detail, but lets just say he said he considered me an overachiever when it came to clogging drains.He was done in about half an hour, and now my tub flows freely. Yay!Thanks, Frank!

Review 165 (2020-11-16 - Rating: 5)
Easy communication with the company. Very friendly and knowledgeable technician. Aman came to my house, troubleshoot the problem. He gave me honest suggestions that potentially saved me hundreds of dollars. I am very satisfied with their overall service.

Review 166 (2017-02-28 - Rating: 5)
10/10 would recommend. Mike did a great job and was incredibly friendly. He paid attention to what needed to be done, and cheerfully completed the work in great time. He recommended additional services to save money in the long run, but wasnt pushy about it at all. Thanks, guys!

Review 167 (2016-09-13 - Rating: 5)
I was dubious when Michael arrived from Roto-Rooter as I had never used a plumber before now...found them listed in the Yellow Pages. I had just gotten home from a months vacation to find my entire family room, laundry room and bathroom water logged. As a woman and a recent widow, I was happily surprised how knowledgeable and experienced Michael was. He arrived on time, was easy to talk to and found the source of my water leak behind the laundry room wall board. He neatly cut away the mushy wall board and installed new pipe, valves and faucets. I was amazed that he accomplished everything in about 30 minutes and then took time to explain how to shut the new water valves off so there would never be a next time!

Review 168 (2016-09-19 - Rating: 5)
We hired Roto Rooter to clean out some long-term problems in our (private road) neighborhood drains. It turned out to be a nightmare for them--the infrastructure was done in the 70s in unincorporated King County, and the more we dug into it, the more we found that was not done....properly...the first time. It got complicated quickly, but David brought out others, and a 2 hour cleaning became 3 days of figuring out what was going where, and we finally made sense of what had been done. And then we got charged...for just the two hours of cleaning. They didnt make any money off us, but they are now our go-to guys for all future work. Thanks, David!

Review 169 (2020-07-12 - Rating: 5)
Plumber came on time for service! Was very considerate of my childrens safety and wore gloves and a mask. He was friendly and worked fast and efficient! Very satisfied customer and I thank you for the great service you provided!!

Review 170 (2019-04-27 - Rating: 5)
Kenny Kim came out today and cleared all of our 8 downspouts in a timely manner. He then proceeded to show me each one of them as he checked the water flow. He was very professional and easy to work with. I would recommend him to anyone.

Review 171 (2019-04-12 - Rating: 5)
Roto Rooter was courteous and helpful in setting up visit and finalizing the time of arrival. The plumber, William, assessed the problem quickly and fixed the problem that afternoon. The flow cutoff switch in the output line was not functioning and was replaced. He improved the configuration by releveling the pump with a shim. He did not try to sell me a new pump and indicated it was working correctly. He was a good worker and had a positive attitude about the situation. I would not hesitate to use roto rooter again.Lloyd Von Normann

Review 172 (2019-05-05 - Rating: 5)
Frank did a superb job. Went the extra mile to get at least a temp fix. Awaiting camera guy now. All a little pricey but had little alternative.Will have better idea on company tomorrow if camera guy shows and get a good and complete diagnosis.