Roto-Rooter Plumbing and Drain Services

Located in Battle creek, Michigan

Address: 7275 Tower Rd, Battle Creek, MI 49014, United States

Phone: +1 269-962-1070

Rating: 4.4

Services

On-site services
Online estimates
Repair services
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-14 - Rating: 5)
Please take the time to read this post. I have a lot to say but it needs to be said and read. In the trades world you can meet some personable people and with luck some professional people. Every now and then you will find a good company with a great employee that has mastered both personalism and professionalism! That is precisely what we have found with Dominic and Roto-Rooter. Before you say (“this is just a friend of his posting”), let me clarify. If I am lucky enough to call Dominic a friend it would be an honor. My wife and I own several “dated” rental properties near Union City, that sadly have required a lot of maintenance and service calls over the years. We had used who was available, until the first time we called Roto-Rooter Plumbing and Drain Services. During this call we met Dominic. He exemplify professionalism and the epitome of customer service. Our first interaction (a winter, weekend, after hours call, for a plugged main line and 4 backed up toilets) was nothing short of amazing. Despite the frigid temperatures and late hour, he showed up smiling and gave us the assurance it would be ok and he’d take care of everything. True to his word he did that and then some. At the completion of the call when the invoice was complete he took his own personal time to explain everything he did, what he found, how to prevent it from happening again, some helpful tips and advice on a few unrelated things he saw. A few days later he texted to ensure everything remained clear and flowing and to make sure we were happy with Roto-Rooter. Maybe a small gesture, but it us it was above and beyond expectations. So here we are, several years and service calls later, and we have a major issue with our personal property in Quincy Michigan. Despite the distance there was no question of who to call! Within minutes of the panicking call we received a text from RR and then to our relief, Dominic! It was that moment the panic stopped because we knew it was going to be ok. I personally don’t know what these technicians wages are but it’s not enough! The conditions they work in and the waste they are exposed to can be very nasty and yet you are treated with a smile every time they arrive. We have two dogs at this location and the “Michigan” basement was not easy to get to or work in. Despite the mess and conditions Dominic arrived with the friendly smile and confidence that set our family at ease, saying “don’t worry, I’ve got this”. We have 100% trust in Dominic and his selfless dedicated service. My wife and I had to leave the technicians at the house so we could tend to other matters. Dominic took the time to let our pets know who he was and ensured they remained inside during his trips in and out to get equipment. The service, as always, above and beyond. The problem, like so many others over the years, was fixed with a professional and personal touch. Dominic had us do a walkthrough and everything was explained in detail when we returned. With the exception of the Roto-Rooter truck in the drive, you would never known they were there! It’s as if the disaster had never happened. The next day Dominic was passing by our rentals and saw me there, he took the time to stop and check that we were happy with everything. I can’t put into words how much this extra touch means. Their service doesn’t stop at the invoice. Our satisfaction means as much to them as their services mean to us. If ever you have ANY pluming problems, concerns, even questions, give Roto-Rooter Plumbing and Drain Services a call. They are all very professional, but if you’re fortunate enough to have Dominic arrive, just relax, “he’s got this”!

Review 2 (2024-12-02 - Rating: 5)
Our experience with this company was wonderful. We had a toilet clog and Jacob T and another gentleman, were at our house in a matter of hours. They solved the problem and checked our other drains. We are very happy with this service and will call them again, when needed

Review 3 (2024-12-14 - Rating: 5)
We love Roto Rooter! They are very fast, efficient and honest. Matt came to fix our toilet. He was the friendliest guy and did a superb job. Roto Rooter is always there when youre in a bind. Pun intended. 😉

Review 4 (2024-11-06 - Rating: 5)
Late at night, our toilet overflowed. We called and you were out first thing in the morning. Scott, Corey, Jacob, and one other (sorry, can’t remember the name) were awesome! We had our tank pumped a year ago, however the other company only did the liquid and not the solids. New to having a septic to manage, you don’t know what you don’t know! They helped identify the different chambers, pumped it all, unplugged the drain into the house (that was pretty bad) and were now flowing great. Thank you for being so responsive on short notice, great service, and being gentle on my budget!

Review 5 (2024-09-23 - Rating: 5)
Jacob T , and his work partner were great!Very professional, quick response time, and prices are very fair.They took extra time cleaning up and ensured they left the area better then when they arrived.10 out of 10 , recommend.

Review 6 (2024-08-09 - Rating: 5)
Dominic and Jeff are awesome, they went above and beyond our expectations. We had flooding in our basement. Dominic saw the problem was a clogged down spout overflowing in one spot. In the pouring rain, he quickly created a tool to unclog it. Due to the heavy rain that day, they couldn’t do the exterior patchwork. So they covered the area where the leak was outside and made a quick trip to the store to buy material for some interior patchwork to prevent more water coming through. Dominic and Jeff then returned 2 days later to do the concrete patchwork while it was not pouring rain. I was also surprised to see the space they worked in was cleaner than when they arrived. This is our second time using Roto service and we are still pleased and will continue to use their services. Thank you!

Review 7 (2024-09-30 - Rating: 5)
They came to my house did exactly what I needed done. Care about the people they deal with. Dominic and Chris are a great pair. I really appreciate them. I hope everyone knows they can rely on them. Great choice.

Review 8 (2024-08-23 - Rating: 4)
Dominic and Jeff were great! They were on time and got my problem solved quickly. Personable, professional, well call for any future jobs.

Review 9 (2024-05-31 - Rating: 5)
We had Dominick out today, after we’d paid hundreds to other companies the last two weeks and I didn’t go into today with high expectations because I was severely let down over the other companies we had out not being able to find or fix the problem. Dominick exceeded any and all expectations (even if they were high). He was very friendly and knowledgeable and instantly located and fixed our problem making us wish we would have just called Roto-Rooter from the start!

Review 10 (2024-03-04 - Rating: 5)
Dominic our tech came out earlier than the appointment which I appreciated. He had actually installed a pump for us years ago. Before he even got started he checked that pump to make sure all good and it was. Then he got stated on my current problem and had it solved in short order. He kept the time to an hour, was very professional and personable, and told me how I could replace my loose and dripping shower handle from Moen. Bonus! Five stars

Review 11 (2024-06-26 - Rating: 5)
Dominic and Jake were prompt, friendly and very efficient. They solved our drain problem quickly and as a bonus flushed our water heater. Dominic explained everything very well. Extremely pleased with the service.

Review 12 (2024-06-13 - Rating: 5)
I recently used Roto-Rooter plumbing services and had an outstanding experience with Thailand Jones and Dezman Michael. Both arrived early with great attitudes. Dezman promptly assisted with shutting off the water at the street, and Thailand completed the job with remarkable speed and precision. Their professionalism and efficiency were exceptional. I highly recommend Roto-Rooter and extend my gratitude to Thailand and Dezman for a job well done.

Review 13 (2024-04-03 - Rating: 5)
Thank you very much Roto-Rooter! What started out as a nightmare plumbing situation that hadnt been addressed in years, our house now has working modern plumbing and fixtures. We have nothing but good things to say about our experience.Dominic was fantastic and is a true professional and expert at his craft. From the initial estimate until completion he was there every step of the way. His attention to detail was truly remarkable. Together we were able to collaborate on each step so that the plumbing now works flawlessly and is also ready for future upgrades when we start building our mudroom. If I could leave 10 stars I would. Thanks Dominic!If you need any plumbing work done Roto-Rooter is the way to go. Any future plumbing needs we will be calling them again in the future and suggest you do the same.

Review 14 (2024-04-08 - Rating: 5)
Had an over night weekend emergency, of whole house clog. My call was answered quickly and in a short time Dominic arrived to save the day. He efficiently removed the stoppage and had me back in operation quickly. Dominic was super friendly, polite and kept everything tidy. He even helped me to contact someone for clean up. I wouldn’t hesitate to call again.

Review 15 (2024-05-24 - Rating: 5)
I have had the best experiences using Roto Rooter from unclogging sewer pipe to changing an outdoor spigot. Each time they have come, the technician was friendly and polite and very knowledgeable and efficient. I highly recommend their services.

Review 16 (2024-04-15 - Rating: 5)
We had a sewer backup (ugh). I have never had to deal with a situation like this before and called the first company that came to mind…..Roto-Rooter. The person who answered the phone (sorry, I have forgotten her name) was fantastic. Polite, professional and empathetic. Within 2 hours Thai showed up to help us with our situation. I cannot say enough good things about Thai. He was professional, polite, calming and very friendly. He quickly did what needed to be done. Kept me informed about what was going on and efficiently fixed our backup. Like I said, I haven’t dealt with any sewer problems before in my 60+ years, so no experience with cost or how the process goes, but I can say the way Thai and Roto-Rooter handled things was exceptional and frankly inexpensive for what they had to deal with! Thank you, Thai! And thank you Roto-Rooter!

Review 17 (2024-04-10 - Rating: 5)
I called Roto Rooter to come look at my toilet. Thailand arrived in less than two hours from the time I initially called. He determined my toilet was working fine but wasn’t sure what the sound was. He went down to the crawl space and notice water coming out of my furnace. After giving me the news he went back down there and moved some things out of the way so they wouldn’t get wet. Thank you, Thailand.

Review 18 (2024-01-26 - Rating: 5)
First of all the company responded quickly and they sent us a picture of the plumber that would be coming to our home. Thailand was here within 20 minutes of calling. He was very efficient, knowledgeable and hard working. He knew what was going on right away and dug up the septic tank before spending a lot of time on the drains which saved us money. He was also very polite and respectful. A very nice young man.

Review 19 (2024-01-16 - Rating: 5)
Thailand did an amazing job and was super efficient, respectful and did the job at hand fast. Will be continuing our services with Roto Rooter and recommending them with anyone we know having any issues. Pricing was very affordable/reasonable.

Review 20 (2024-11-20 - Rating: 5)
These guys were so great and did a fantastic Job on my drain clean out!Thank you !!

Review 21 (2024-01-01 - Rating: 5)
We needed service on a Saturday, and less than 2 hours after we called, Thailand was here working on a resolution. We ended up also needing the septic tank pumped out, so Scott came out with the pumper truck. He and Thailand were the utmost professional, and kept us up to speed on what was going on. Would not hesitate to use them again!

Review 22 (2023-12-28 - Rating: 5)
Dominic came to our apartment and fixed our shower valve. Our shower/bath ran for almost 2 days. 1 day at cold and one day at all hot. Dominic was persistent, friendly, and very kind. I would ask for him by name next time I need help. He gets 5 stars from us. Thank you Roto-Rooter and Dominic.

Review 23 (2024-02-05 - Rating: 5)
Nic and Gavin were great! Very friendly and efficient. Nic had some good advice on helping to keep the drain from clogging and was informative about future work that Roto Rooter can do for me. They even cleaned out my tub. Ill be back.

Review 24 (2024-02-03 - Rating: 5)
I ahd a sewage backup in my basement. I called and they had a gentleman by the name of Thailand cone out same day. He had me all fixed up within an hour. Amazing service. Even cleaned up after wards!!

Review 25 (2023-12-16 - Rating: 5)
Both times Ive used RR in Battle Creek in the past two months. Both professionals were top notch. Fixed our issue. Friendly. Early. Cautious of time spent. Kept me informed. Great service.

Review 26 (2023-12-25 - Rating: 5)
We arrived to my Great Grandmas home on Christmas Eve to find serious plumbing issues restricting the use of anything connected to the system. Immediately we called Roto-Rooter Battle Creek. Within one hour we had the kindest, hard working gentlemen named Thailand service our catastrophic issue. He spent 4+ hours on his Christmas Eve working around 16+ people running around the house, in his way with nothing less thanabsolute professionalism and patience. Roto- Rooter and Thailand absolutely saved our Christmas and our family will be using Roto-Rooter Battle Creek again if any of us have an issue to be tended to.

Review 27 (2023-07-08 - Rating: 5)
Dominic from the Battle Creek Roto-Rooter came after calling ahead to tell us an estimated arrival. He came just as promised. He worked quickly, efficiently and he cleaned up too! He told us why we are having issues and how they can be fixed. I would highly recommend this company!

Review 28 (2024-01-17 - Rating: 5)
Called them out for an emergency service. Arrived alot sooner than then I expected. Called when he arrived, sent pictures to show me what the problem was. I didnt think the work could be done tonight. Not only did they completed it but the price was very reasonable. Will absolutely call them again for service. Thank you! 😊

Review 29 (2024-01-16 - Rating: 5)
Service was quick and efficient with a reasonable price! Thailand was very respectful and made sure to keep us updated on what was going on! Will definitely go to them from now on and recommend them to everyone!

Review 30 (2023-06-20 - Rating: 5)
Outstanding service. This Roto Rooter, Dominic and Ty, deserve 100 stars and more. We loved the great communication with the main office and the technicians when scheduling, leading up to the appointment, day of appointment, and follow-up. Excellent experience throughout.They assessed the job, planned accordingly, and executed the job professionally, thoroughly, and with much kindness. Our job was really complicated and no other plumbing service was able to do it... until Dominic and Ty, Roto Rooter. Thank you. We highly recommend them!

Review 31 (2023-09-22 - Rating: 5)
I woke up to a leaking well tank. Dominic was at my house 2 hours later to fix it. He was very professional and courteous. I had water again within an hour. You really cant ask for better customer service and the price for service was much lower than I expected. Cant recommend enough!

Review 32 (2023-08-21 - Rating: 5)
Dominic arrived on time, was courteous and efficient. He knew I was concerned about the funds available and kept me informed along the way. He was knowledgable and helpful with tips and tricks to avoid other issues as well. A++ Absolutly would recommend. Thank you again Dominic!

Review 33 (2024-01-17 - Rating: 5)
Nic and Gavin came and spent 2 hours under my house in sub zero temperatures because I didn’t have water. They worked until they knew I would be ok and took time to insulate my water pipes so I would be ok now and in the future. They were kind and professional and I can’t thank them enough for their hard work. I depend on professionals for help and these guys were excellent. Every time I’ve had roto rooter to my house I get great care. Thank you so much!

Review 34 (2024-02-26 - Rating: 5)
Thailand was out for a clogged kitchen sink- he was courteous, professional and knowledgeable . He was quick to get the drain unclogged and offered suggestions to help us going forward. Would definitely recommend Roto-Rooter for plumbing needs!

Review 35 (2024-05-10 - Rating: 5)
Thank you Roto-Rooter for your help. My tech Thailand did a wonderful job in a short period of time. I recommend Roto-Rooter and I recommend Thailand as a tech for your services. Thank you once again Thailand and Roto-Rooter.

Review 36 (2024-01-15 - Rating: 5)
Michelle answered the phone right away and scheduled a same day visit to deal with our frozen pipes. Dominic and Gavin were prompt, helpful, and resolved the problem while explaining the process. We recommend them!

Review 37 (2023-12-29 - Rating: 5)
Dominic and Gavin they are both great people. They did a fantastic job of cleaning out my clog in my sewer pipe. I would recommend them for any of you plumbing problems. Great job guys thanks again

Review 38 (2024-02-14 - Rating: 5)
Had a very in depth job, Dominic and Gavin absolutely knocked it out of the park. Finished as scheduled (something I thought wouldnt be possible once the task was underway.) If you need something fixed I would ask for these guys by name, cant speak highly enough of the service they provided.

Review 39 (2024-06-19 - Rating: 5)
Recommend!!! The whole process was professional and smooth. This guy named Thailand does a great job!

Review 40 (2023-12-05 - Rating: 5)
These guys are the absolute best! We had a pipe burst over the holiday weekend, and a friendly technician named Dez came to our aid late at night, found the source of the problem, and fixed it on the spot.We appreciated his help!

Review 41 (2024-01-26 - Rating: 5)
Very professional and responsive.Had great tech Thailand that explained situation so well . The work performed was an emergency and you guys came through for us!!!

Review 42 (2024-06-21 - Rating: 5)
They are great they’re very clean very respectful and did a amazing job. I would tell anyone to go through them to get their things done specially, when it comes to plumbing your sewer lines awesome.

Review 43 (2024-02-09 - Rating: 5)
Dezmen from Roto Rooter did an amazing job! Fast, courteous, knowledgable & fixed my problem with no problem!! Thank you very much. Highly recommended.

Review 44 (2024-03-26 - Rating: 5)
Dominic our tech, came in fully loaded and fixed the problem. I recommend his services to anyone who needs a plumber to come in and get the job done right. Thanks Dominic

Review 45 (2024-02-03 - Rating: 5)
Dominic was a master. He fixed plumbing issues at 2 houses next door to each other quickly and professionally before their event. Will use him again! Thanks!

Review 46 (2021-09-26 - Rating: 5)
We had a pipe burst in our basement on Saturday evening (after house and weekend) and Matt was able to quickly ascertain the source of the problem, and fixed it with skill and speed. He checked everything was fine before he left, gave us guidance about what to expect, and even offered advice about another issue that was an unexpected but welcome professional opinion. Well be calling the office on Monday to schedule more work with the folks at RotoRooter. Matt was a great plumber and we were glad he was there to help us in our emergency. And now we have a new plumber!

Review 47 (2022-04-14 - Rating: 5)
Had a leak in our basement and we called the battle creek office, they set us up with a next day appointment and sent their technician Matt out. He arrived and actually listened to what was going on as well as offered his professional advice. Within the hour of him arriving he had not only fixed the leak but fixed it the right way. We look forward to having him come back and help us get our other renovations in order!

Review 48 (2024-05-23 - Rating: 5)
First time ever using Roto-Rooter, Sam & Charl did a fabulous job, they were efficient, knowledgeable and well mannered,

Review 49 (2023-01-06 - Rating: 5)
Dominic and Andy did a great job. Dealt with the issue at hand, professionally and promptly. Will call Roto Rooter next time I need their expertise.

Review 50 (2024-05-10 - Rating: 5)
Thailand showed up promptly and did an amazing job, super friendly and thorough. Would recommend 100%!

Review 51 (2023-12-29 - Rating: 5)
Had a pinhole leak in an 60 yr old galvanized steel water pipe. They came first thing in the morning and did a great job at a good price. Fast and efficient!!

Review 52 (2020-10-12 - Rating: 5)
We called at 1:15pm and they were at our house by 4:00pm. Super fast service. They were very professional and polite. Scott, the person who pumped our septic, was very polite and helpful. As he pumped, he gave us very helpful information and ways to prolong our system and keep it clean. He went above and beyond. I would highly recommend them and especially Scott. Definitely will use again.

Review 53 (2023-08-25 - Rating: 5)
SAM from Roto-rooter is a beast. Dude made a bad day a hell of a lot better man. He’s a work horse and went above and beyond. Whatever he’s getting paid, it isn’t enough. Truly appreciate the help.

Review 54 (2021-10-19 - Rating: 5)
We just bought our house two months ago and suddenly we had septic backing up in the basement. They came out and were extremely helpful. Found that plastic bags had been flushed and were blocking our sewer drain. They cleaned the system, discussed repairs that needed to be done and gave us a really great deal. This is a great company to work with.

Review 55 (2024-01-16 - Rating: 5)
They are great people to work with. They promptly arrived to thaw our frozen water lines. They quickly repaired our broken water lines that froze and broke .

Review 56 (2021-08-11 - Rating: 5)
Had 2 positive experiences with Roto-Rooter recently. Both services were done proper and in a timely manner. But above all else, if you need something done, ask for Dominic. You wont be disappointed. He is extremely knowledgeable, very polite and the upmost professional. Roto-Rooter is lucky to have him. I need one last service that is upcoming and Im sticking with Roto-Rooter. Cant thank everyone enough at that company, again, especially Dominic. Many thanks!

Review 57 (2022-11-10 - Rating: 5)
We had these guys come out and they did a fantastic job. Nick and his teammate were very professional and got through some very tough roots in our drain tile. Would highly recommend!

Review 58 (2022-02-08 - Rating: 5)
Dezman, Dominic and Dale are very professional and kind and knowledgeable. Dezman came out after hours in the cold and snow and unfortunately couldnt fix the problem due to not having the right equipment with him. The next morning Dominic and Dale came out and got me going. Dezman had found an ice blockage in my pipe the night before. Im just happy that the issue is taken care of and called the office to give them kudos and asked that Michelle pass the information on to their supervisors. I told each of them I appreciate them. I especially appreciate the way Dominic and Dale got down to my dogs level as soon as they came in the house.

Review 59 (2024-03-05 - Rating: 5)
Salmon Nick came in and got the job done they knew exactly what they were doing and make sure everything was good and also make sure I checked everything out before they left and they also answered my questions and and what not to do if I dont have this situation again

Review 60 (2024-02-09 - Rating: 5)
Everyone was so helpful and made sure I had what I needed in a short time. I will certainly recommend and use Roto Rooter again. Thank you so much for all your help.

Review 61 (2018-06-25 - Rating: 5)
These guys really are professionals. They came and helped my family out with a backup in my basement. I spent the weekend trying to tackle this problem and wasnt able to get the job done myself. They tackled a hard (nasty) situation for us quickly and effectively. Nick was one of the techs, Great job buddy!! Also, both Patty and Barb were very very helpful over the phone. I didnt have to miss work or anything. I highly recommend Roto-Rooter to anyone with plumbing issues. They wont let you down!

Review 62 (2024-02-27 - Rating: 5)
Nick and Sam were terrific workers. Knowledgeable and helpful and good attitudes. Highly recommend them and the company.

Review 63 (2018-08-02 - Rating: 5)
I called Roto-Rooter based on the reviews and was NOT disappointed. My tub fixture was replaced by another company but I had very little hot water and low pressure. Roto-Rooter was out to my house within 2 hours of my call & fixed the problem in less than an hour!!!!

Review 64 (2020-06-30 - Rating: 5)
I ended up having to call for a clog in my toilet--likely thanks to one of my kids. All of the people I spoke with, from the initial call taker, to who I believe was their dispatcher, and then the technician (Chace), were professional, responsive, and respectful. The issue was also taken care of after hours. It took me longer to pay (with card), than it did for him to do the work. Thanks again!

Review 65 (2024-02-16 - Rating: 5)
Thailand was here 15 minutes after our call here at ABC Warehouse. In and out in 30. Great service

Review 66 (2016-10-04 - Rating: 5)
I came home to find water on the floor of my utility room and seeping into the carpet in the adjacent room. I called Roto-Rooter and their technician (Dominic) arrived within 15 mintues. He quickly found the problem was an unused water softener which was leaking. He disconnected the softener and then offered to use the shop vac to clean up the water. Before he left, he set up my fan and dehumidifier to remove any moisture remaining. I was extremely pleased with his work and his service....and I received a senior discount on the charge. I will always call Roto-Rooter for any plumbing problems and I will recommend them to my family and friends.

Review 67 (2019-10-13 - Rating: 5)
UPDATE: Spoke with management and they have resolved the issue. Thank you.Had a driver try to cut us off, and then try to follow our car into the parking lot of my workplace. He must have thought my mother was alone. Because when he left, he only did so after staring me down for a few minutes. I work at a pharmacy chain on Beckley Rd. He was in car 25 or 52, had his dog with him, and was wearing a bright red Trump 2020 hat.

Review 68 (2018-09-20 - Rating: 4)
Paid their high dollar, per hour rate 2 days in a row. They fixed nothing. Said they weren’t sure what the issue was and they couldn’t help anymore. So, my wallet is A LOT lighter, and I still have the plumbing problem. Will never recommend them.Update: the manager contacted us to discuss the circumstances and make it right. He was very sincere in his apology, and wanted to make sure we were happy. Very upstanding.

Review 69 (2024-01-05 - Rating: 5)
Fast response Dominic was great unplugged our sewer line and got us back in business very knowledgeable Thanks Dominic will ask for him any time we have a problem

Review 70 (2020-12-01 - Rating: 5)
I called and they were here within the hour. Matt was very professional, polite, thorough, and did a fantastic job on what we needed repaired. Will call them again when needed! Highly recommend.

Review 71 (2018-04-10 - Rating: 5)
My husband and I called in roto rooter to change over our shower system(head, spicket and Handel). The first people had an issue which caused a decent leak in our wall. They were very helpful and kind when I called and they sent Micheal Whitman out to fix the issue. He got the leak handled and is gonna handle the drying out process so we don’t get mold.

Review 72 (2023-06-20 - Rating: 5)
The guys couldnt find my septic tank, but they came back out a few days later with miss dig and was able to find it for me and worked with me over the phone while I was in the hospital.

Review 73 (2022-10-12 - Rating: 5)
They were fast in getting to my business, easy to work with and explained everything. Dominique was very helpful and professional. I highly recommend them.

Review 74 (2019-10-09 - Rating: 5)
Very friendly! Found the solution to our problem in minutes! We needed a new part but it was not carried in our area. They found the part and came back the same day. Extremely happy with the workers and the job they completed!

Review 75 (2023-02-25 - Rating: 5)
The guys that came to my home were very polite and quiet, it was hard to tell they were in the house. They did a great job!

Review 76 (2022-10-18 - Rating: 5)
Dominic and Matt were awesome trying to clear out my drain-spouts. It was so much better than digging them all up.

Review 77 (2018-04-18 - Rating: 5)
Mike W. Was my plumber today. Simply fantastic. Kind and knowledgable. In and out. Really nice guy. I would recommend this company and their service to my friends, and families.

Review 78 (2019-04-25 - Rating: 5)
Jenn was really helpful. She got me exactly what I needed and saved the day. Im so glad she made my experience so pleasant.

Review 79 (2024-06-13 - Rating: 5)
Thailand came with a great attitude and completed the task with no concerns. He was friendly, knowledgeable and I couldn’t even tell he had cleaned out the drain.

Review 80 (2024-06-21 - Rating: 5)
I want to thank Thai from Roto Rooter. Bought a new Samsung dishwasher that wouldnt drain. After two visits from Samsung I was told the dishwasher was fine. Had Thai come out again and he got it to work. Im so grateful. Would recommend Roto Rooter.

Review 81 (2023-11-23 - Rating: 5)
Had them out and they unclothed my toilet truly appreciated will be calling for further service

Review 82 (2018-04-17 - Rating: 5)
Michael came out and got our situation straightened out very quickly. Very efficient, kind and thorough. Thats why we use them.

Review 83 (2024-01-04 - Rating: 5)
Replaced my water heater. Fast and professional. They did good work

Review 84 (2023-10-16 - Rating: 5)
Nick came out and installed my toilet within two hours of my call! Thank you!

Review 85 (2020-02-15 - Rating: 5)
Vary depending how he get to work and let me know how much and long it would take. He did his job fast . He cleaned up after himself.

Review 86 (2018-08-04 - Rating: 5)
I’ve used them twice and was extremely satisfied not only with the service but the efficiency and friendliness of the staff. I highly recommend them!

Review 87 (2024-01-24 - Rating: 5)
I have been using Roto rooter for the past 6 months at my business in Battle creek. Our technician Dominic has more than surpassed my expectations at the quality of work and his communication provided during all of the calls that we have made to him. I will be using them for any and all of my plumbing services in the future. Thank you for your great work and making each visit as painless as possible for me.

Review 88 (2024-04-18 - Rating: 5)
Thai was friendly and professional took time to explain the problem. The job was done efficiently and timely. Thank you for his help!

Review 89 (2024-03-14 - Rating: 5)
Nic and Gavin came in to replace my water heater with professional service. Thank you very much

Review 90 (2018-04-04 - Rating: 5)
Brian and Dustin was at my home to fix my leaky water softener. Glad I choose Roto Rooter

Review 91 (2024-04-06 - Rating: 5)
Very good service for a week-end problem!Fast, and Dominicknows his business!

Review 92 (2023-12-26 - Rating: 5)
Dominic and Gavin are professionals, they made efforts not to come inside to clear the line but did the work from the outside . Very thorough and accountable, and fast working. Thanks for your help guys!

Review 93 (2023-11-10 - Rating: 5)
I called rotor-rooter to see if they could rescue my cat who went down the cold air return and was in the ductwork for over 24 hours. HVAC companies would not respond to my call but Sam and Dominic came right out. They rescued my cat. They are true heroes. They also secured the vent cover so she can’t do it again. A++++

Review 94 (2023-12-21 - Rating: 5)
Thailand was prompt, efficient, friendly, and thorough. He saved Christmas! 🎄🎉

Review 95 (2019-05-31 - Rating: 5)
Very punctual, reliable, and reasonably priced. I would recommend the Battle Creek team.

Review 96 (2018-05-02 - Rating: 5)
Excellent service, very professional and knowledgeable, definitely would recommend for any repair service.

Review 97 (2024-04-10 - Rating: 5)
Fast, good work in an emergency situation.

Review 98 (2023-12-08 - Rating: 5)
Great communication, very clean and courteous

Review 99 (2022-04-02 - Rating: 5)
Very prompt. On time knowledge of what is going on. And friendly customer service.

Review 100 (2023-11-22 - Rating: 5)
Excellent service by Dominic and Sam!

Review 101 (2022-08-29 - Rating: 5)
Wonderful service very friendly. Called them and they came right out so helpful! Will recommend them to everyone!

Review 102 (2022-09-27 - Rating: 5)
Lil expensive but for what we needed done and when, they are A1.

Review 103 (2021-09-24 - Rating: 5)
We had 3 technicians come out and all were professional. It was a 2 day job getting roots from our sewer. I was fearing the worse that our sewer had collapsed but that was not the case. I want to personally thank Matt, Dom and Dez for a great job. I feel so much better as a previous sewer cleaner told us we had a collapse and Wanted to dig and no proof. THANK YOU GUYS and Barbara in the office she got them right out to the house.

Review 104 (2021-09-08 - Rating: 5)
Thank Dominic and the Team for such a great job yesterday and working closely with the other business partners involved. We are so grateful for knowledge, motivation and professionalism!

Review 105 (2022-03-02 - Rating: 5)
Fast professional had the sewer clog out within an hour. Guy they sent out was respectful.

Review 106 (2023-08-03 - Rating: 5)
Guys who came did a great job and fast

Review 107 (2018-05-24 - Rating: 5)
Excellent service! Mike and Chase were very professional and they got the job done quickly! Also, our Chiweenie liked them. Thanks Guys!

Review 108 (2016-07-26 - Rating: 5)
I was hesitant to call, based on the other reviews, but I have no idea how this could be the same company. I had a blocked sewer line at 4:00 in the afternoon. The first company I called told me that was already non-working hours, so it would be overtime. $220 for the first hour. Second company didnt answer their phone. I called Roto-Rooter and (1) had an amazingly pleasant person (Patti?) answer the phone and took all the info, and (2) told me that the service call was $165 for the first hour, but since I worked for a specific company, I qualified for a $20 discount. Within 20 minutes, Mike arrived at my door. He had the problem taken care of within a half-hour from that point and cleaned up and on his way in just over an hour. Total bill: $153! Could not be more impressed , could not be happier with this company. Highly recommend them.

Review 109 (2024-01-18 - Rating: 5)
Friendly service and great job

Review 110 (2017-01-04 - Rating: 5)
I had a great experience with this company. Im a contractor and accustomed to doing my own work. Now that Im unable to do that Rotonda Rooter will be my first call. The technician was knowledgeable, friendly, and fast!

Review 111 (2020-10-03 - Rating: 5)
Called them and they were quick. They were where I needed them in less then a hour!

Review 112 (2016-10-12 - Rating: 5)
I have twinned water heaters and one was not igniting properly. I called Roto- Rooter, Battle Creek and the technician (Dominique/sp?) was there on the same day. He was able to repair it by simply cleaning the flame sensor and flushed both tanks and we are back in business! He was prompt, courteous and professional. It was obvious that customer service was more important than trying to sell me equipment or repairs that I did not need.I highly recommend Roto-Rooter Battle Creek!