Gilman Heating, Cooling & Plumbing
Located in Ashland, Virginia
Address: 11479 Fox Cross Rd, Ashland, VA 23005, United States
Phone: +1 804-885-2068
Rating: 4.9
Services
- Wheelchair-accessible entrance
- Repair services
Categories
- Plumber
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-27 - Rating: 5)
Gilman has been very responsive, thorough, polite and fantastic to work with! I highly recommend them! All three of the gentlemen who worked on our problem were fantastic! They were polite, very helpful, put everything back together well and explained what they were doing as they were working. I would absolutely recommend using Gilman to anyone needing a plumber! -
Review 2 (2025-01-05 - Rating: 5)
We called Gilman on a Sunday morning for an emergency appointment due to our eat not working well. A technician called back very quickly and one was able to come out in just a couple hours. Thankfully, it wasnt a major issue and it was able to be resolved quickly for a very reasonable rate, especially for an emergency call and a weekend. Highly recommend! -
Review 3 (2024-12-06 - Rating: 5)
Easy to schedule and Mike was great! He figured out the issue with our tub even though we had another company try before. Weāll definitely use Gilman again and ask for Mike! He communicated well and made it all simple and easy to understand. -
Review 4 (2024-10-31 - Rating: 5)
Jacob came out and replaced my circulating pump in a little over an hour. His knowledge of the system and his explanations to me were excellent. He was very friendly and helpful with tips on how to conserve my oil usage. It was a very positive experience and I would highly recommend him and Gilman heating. -
Review 5 (2025-01-08 - Rating: 5)
Josh arrived on time, did a great job putting the faucet in, checked everything to make sure no leaks, he was very polite and respectful. Brought all his own rags, buckets, etc. Used a cover for his shoes, and cleaned up after himself. -
Review 6 (2024-08-29 - Rating: 5)
I had a blower fan motor go bad in my air handler and easily setup an appointment online Sunday evening. Was contacted the next morning by the office to verify everything. The tech Thomas arrive promptly and verified the motor was bad and had to order it. Two days later the office called and had the a tech come that afternoon. Jacob arrived promptly and installed the fan motor and I was back to a cool happy place. The people experience with Gilman was absolutely fantastic from the office to the two techs. Had great text messaging information on appointments and follow-up invoice emails. The absolute ONLY issue I have is the pricing on the replacement motor as it had an insane criminal mark-up. It was a universal replacement so it should have been cheaper based on online pricing. Despite that, I still give them five stars based solely on the human experience. -
Review 7 (2024-08-22 - Rating: 5)
Totally pleased with this group of folks! Next day response to my request for an estimate, next day after that I had a new well pump and pressure tank installed! Very reasonable price compared to other quotes, saved me thousands. Finished the whole job in just over 3 hours. Top grade components, not cheap stuff. Thank you to Calvin, the estimator, and Camden and Josh for the professional installation. -
Review 8 (2025-01-05 - Rating: 5)
Couldnt have been better.. Answered the phone on a Sunday morning and kept us in the loop. Charlie was here 3 hours earlier than promised, diagnosed the problem and fixed it. Very pleased with Gilman Heating and the technician, Charlie. -
Review 9 (2024-11-17 - Rating: 5)
Very pleased with the quality work and professionalism from Gilman Heating Cooling Plumbing. Installed new hot water heater and new shop service sink and faucet. Thank you! Chris Doggett and his colleague were on time, knowledgeable and great to work with. Thank you all! -
Review 10 (2024-08-20 - Rating: 5)
Daniel was fantastic. He quickly repaired the prior handymanās mistakes same day that he came to quote for the service. And he fielded my many questions so now I have a better idea how to proceed when ready to do some remodeling that involves plumbing relocation. I highly recommend Gilman Plumbing and will call them for any future plumbing services! -
Review 11 (2024-11-26 - Rating: 5)
Response to my plumbing emergency was exceptionaly quick. Serviceman was knowledgeable and efficient. He was very careful of not dirtying our home while doing his work. He also cleaned up well upon work completion. -
Review 12 (2024-08-29 - Rating: 5)
Had my condenser line from outside ice up overnight. Called Gilman in the morning and they quickly responded with a scheduled visit around lunch time. Thomas was great in thoroughly diagnosing and fixing the refrigerant leak. Office staff were very friendly and responsive in follow up on what I needed to do prior to visit. Also appreciate the follow up visit by James to double-check system operation and replace some insulation on the condenser line. I bought my Carrier unit from Gilman in 2010 and will continue to trust them for its care. -
Review 13 (2024-12-03 - Rating: 5)
The technician was very knowledgeable, professional and great customer service. The work with the customer in every aspect of the job. I would have him come back to service my heating and air conditioning units. Thank you Gilman! -
Review 14 (2024-12-24 - Rating: 5)
Amazing - came on xmas eve and fixed our heat. Such great service on short notice. Will definitely use this company in the future -
Review 15 (2024-11-07 - Rating: 5)
Had new water heater/circulating pump installed today. The whole experience was great, estimator did not try to upsell with pointless things, they were even able to come out on the same day of call in. They did not charge for a quote either, other company actually wanted to charge me for the privilege to sell me something Whoof Whoof (last time I use them). Installers were great, did things timely and cleaned up great. Highly recommend. -
Review 16 (2024-11-14 - Rating: 5)
UPDATE 2024 - Excellent Service as always! Gilman has installed, maintained, & serviced our HVACs & Plumbing for years. Troy has done our inspections the last several times. He is professional, polite & friendly. Best of all, we feel he is honest. Thank you Troy!Friendly and efficient. Exceptional customer service as always. -
Review 17 (2024-10-04 - Rating: 5)
Weve been with Gilman for years, including membership in its annual maintenance program. Their technicians are on time, professional, skilled, and polite. But our loyalty to this company was solidified this week when they stood by their guarantee of satisfaction. When we were not pleased with an expensive new piece of equipment they installed, the problem was addressed and a replacement installed within a week. It was really quite phenomenal. We highly recommend this company for your HVAC and plumbing needs. -
Review 18 (2024-10-28 - Rating: 5)
The technician from Giman Mechanical came out the same day I called and repaired my heater. This was great because its already cold for this time of year. The technician was friendly and made sure everything was in working order before he left. Highly recommend. -
Review 19 (2024-11-19 - Rating: 5)
Jacob did an outstanding job with both maintenance and repair work on our āantique ā gas boiler. Not only was he efficient and friendly, but he was also willing to educate this curious homeowner. I would highly recommend Gilmanās, and in particular Jacob. -
Review 20 (2024-12-24 - Rating: 5)
Great job by great crew. Mike was fantastic taking care of our hot water heater replacement on Christmas Eve. -
Review 21 (2024-08-12 - Rating: 5)
I live on the top floor of a condo complex and I had a backup in my condensation line. I called Gilman and they came out the same day, diagnosed and fixed the issue. Thomas was greatā¦..very efficient and answered all of the questions I had. Top notch service!! -
Review 22 (2024-08-26 - Rating: 5)
Great service. Friendly. Explain things well. Had my hot water heater done as well as a bad drain connection at the bottom of my tub Did a little extra unexpected replacement of a breaker at no extra charge. Told me about some other problems but didnāt push me to buy more stuff. I like that. Will use again. -
Review 23 (2024-09-29 - Rating: 5)
Fabulous! Gilman has always been top tier for me. Theyāre so quick to come out in a crisis and Iāve never spoken to someone with Gilman that wasnāt delightful. Tonight, my fuses went out and my AC wouldnāt kick on. James Trueheart was at my door within an hour. He was professional, pleasant, swift, and Gilman is lucky to have him. He reaffirms why I continue with the subscription plan. -
Review 24 (2024-10-22 - Rating: 5)
Troy did a fantastic job servicing all three of my units as well as on educating me on the components that comprise the units.Gilman always does a great job. -
Review 25 (2024-07-22 - Rating: 5)
We purchased the Service Plan with Gilman when we bought our new house recently. This plan includes Heating, Cooling and Plumbing inspections/maintenance done periodically throughout the year to ensure everything is maintained properly and running smoothly. JAMES TRUEHEART just left from doing the AC check up (so important to do during these Summer months) and he was extremely polite, thorough with his work, and an all around pleasure to be around. We will be asking for James every time. Thank you, Gilman! -
Review 26 (2024-12-09 - Rating: 5)
This is why we have been with Gilman Mechanical for 25 years. I called at 8 AM this morning about a heat pump problem. It is 9:30 AM and the technician just left me with a fully functioning heat pump. Their customer service is just at another level. -
Review 27 (2024-10-14 - Rating: 5)
We had a big job to level our outside AC unit. Gilmanās technicians did a great job in doing this-communicating the whole way. Shout out to the two technicians-Bradley and James. Professional and courteous all the way. -
Review 28 (2024-09-23 - Rating: 5)
Great service! James Trueheart did a through maintenance check and cleaning of our HVAC system. He was professional and detailed oriented in regards to his observations and work. Great job and would highly recommend! -
Review 29 (2024-10-10 - Rating: 5)
Mike Huffman did a fantastic job. He was very professional and knowledgeable. He fixed the problem quickly and we were so impressed we decided to join the G Club. I would highly recommend Mike. -
Review 30 (2024-08-12 - Rating: 5)
Have a yearly service contract with Gilman. They are very responsive and thorough, going beyond the basics. Our tech Bradly Lich is very capable and does a great job on routine as well as trouble-shooting and fixing issues. -
Review 31 (2024-12-30 - Rating: 5)
Devon at Gilman came in, assessed the problem and quickly did the work that needed to be done. Very professional and personable. -
Review 32 (2024-09-11 - Rating: 5)
Gilman plumbing division was great to deal with. Customer Service is clearly their top priority. All work was completed satisfactorily and on time. Thanks -
Review 33 (2024-08-01 - Rating: 5)
Big shout out Gilman Heating cooling& plumbing the technician came out and did a awesome job on installing my hot water heater. Very knowledgeable and friendly. And did a great job on cleaning up after the job was completed. -
Review 34 (2024-08-28 - Rating: 5)
Me and my dad have used Gillman regularly over the years. Rather it is residential, or commercial work related at our workplace Lutron Electronics. Every adviser that we deal with is always supportive in every way possible to make our experiences successful.Every time we use Gillman we try to request Calvin Phelps, due to his performance and customer service. recently I had my fall inspection for my heating unit, Troy Huffman Was the technician that came to my property. It was nice to see him again and have him as my tech, because he did my inspection last year as well.All of the techs we meet through Gillman are at the highest quality, they have good attitudes, communicate at the highest level, friendly, knowledgeable and are pleasant to work with.Any plumbing or heating needs me and my family use, Gillman is always the first company that comes to our attention.Thanks for all you do for my family and I, please continue to deliver value and the excellent services to us as customers and friendly faces. -
Review 35 (2024-07-29 - Rating: 5)
The Gilman team provides quality service at a fair price. Today their team spent 5 hours in a hot attic re-insulating our ductwork that had begun to sweat due to worn insulation. They provided before and after pictures and took time to explain the end-to-end process. The finished product was top-notch. They have provided other recent quality services as well, including a whole house water filter and a tankless hot water heater. We are so appreciative of their great service. -
Review 36 (2024-08-06 - Rating: 5)
Id heard good things about Gilman, but had never tried them before. My first experience was a very positive one. Chris was thorough, pleasant to work with and patient in answering all of my questions. I would highly recommend Gilman. -
Review 37 (2024-08-27 - Rating: 5)
Gilmanās technician, Jacob Ray, addressed my questions thoroughly and offered a range of recommendations for my consideration. He also described various air-heating systems and reasons for his professional preferences. He was thorough, very polite, and helpful. -
Review 38 (2024-12-12 - Rating: 5)
Thomas, Steve, and the other techs that have come by have all been polite and professional. The Gilman office communicates well too which makes scheduling easier. -
Review 39 (2024-09-07 - Rating: 5)
We realized in a Saturday morning that we could hear water running/leaking under the house. I tried one plumbing company only to be greeted by automated service and then out on hold for several minutes. I called Gilman and an actual person answered and told me the on-call plumber would be in touch shortly. Josh called me soon after and within an hour and a half was at my house and fixed our problem. Couldnāt ask for better emergency plumbing services. Thanks! -
Review 40 (2024-12-16 - Rating: 5)
Joe with Gilman Heating was very professional and friendly. He explained what he was doing and was able to diagnose the problem. Joe thoroughly explained the issue so i could understand what was wrong and what was needed to resolve the problem. Thank you Joe! -
Review 41 (2024-11-13 - Rating: 5)
Kerry was a pleasure to work with. Friendly, knowledgeable & professional when at my home. He explained everything clearly & did a great job. -
Review 42 (2024-07-29 - Rating: 5)
Christopher was prompt and very courteous. He did a thorough inspection with his co-worker and explained what he was seeing and what he was recommending. He did a wonderful job! -
Review 43 (2024-08-26 - Rating: 5)
Gilmanās never disappoint! They show up on time, fix the problem, and charge a fair fee. We will only use Gilmanās for our HVAC and plumbing needs! -
Review 44 (2024-06-14 - Rating: 4)
Steven did a great job, fast and efficient. The Scheduler might have mentioned that the fee for simply unclogging a toilet was $200.00 (on top of $95.00 service fee). Nonetheless, it had to be done and it was done well. Im satisfied with the job. -
Review 45 (2024-06-24 - Rating: 5)
My A/C stopped working on a 95- degree Sunday afternoon (June 3, 2024 about 3 PM).I called Gillmans number and a real person answered. She had a tech call me back within 10- minutes. Troy Huffman, the tech was amazing.He was at my house by 6-PM, diagnosed the problem in about 8- minutes, gave me the cost estimate and had it fixed and cooling great within 45-minutes. He was very personable and outstanding technically. Highly recommend!!!Dennis Warmke -
Review 46 (2024-08-22 - Rating: 5)
Camden did a great job today. Very nice job installing my water shut off system but also left the space spotlessly clean! -
Review 47 (2024-07-26 - Rating: 5)
Gillman customer support is excellent. Troy was on time, very courteous, and diagnosed the root cause of an issue, and then fully tested. Very pleased -
Review 48 (2024-06-17 - Rating: 5)
Meet with Troy today, very professional and knowledgeable. Another great experience with Gilman!James reach out fast, gave updates for arrival and was very efficient. He was also very professional and personable! Would highly recommend! -
Review 49 (2024-04-18 - Rating: 5)
I have called the G man several times in recent years. They charge a bit for a house call, but when you need them, they are absolutely ace. Iāve had them help out with my heat pump on extremely short notice. The techs have been great about helping save costs by identifying whatās still under warranty, and if there are any available coupons or promotions they can apply to the cost of the visit. Iāve also had them out for some minor issues with a hose bib and repairing that. I wouldnāt say itās the cheapest, but their work has held up well and Iāve been a happy customer. -
Review 50 (2024-09-03 - Rating: 5)
The office and tech guys were great. Easy to talk to and answered any questions we had. Some things were out of their hands and we just had to wait.. -
Review 51 (2023-12-06 - Rating: 5)
Couldnt be more pleased with the service I just received from Gilman. The person who answered the phone, Lauren, was personable. I got very lucky, because when I called, she let me know they had just had a cancellation, so she was able to fit me in early the next morning to fix a furnace that wasnt working. I was very pleased with how personable Lauren was and how kind she was as she looked me up in the system (were repeat customers) and got me on the schedule.The technician, Jacob, diagnosed the problem very quickly and made sure the rest of the furnace was in good working order. His demeanor was very sweet and personable, too. He was patient as I asked questions and he explained with the problem had been. So now Ill know for the future.Having work with service providers all over the city for decades now, I just always appreciate somebody who treats me with kindness and makes even short interactions pleasant.Well done, Gilman! Keep up the good work! -
Review 52 (2024-02-06 - Rating: 5)
Will definitely use again for our plumbing needs. Office was very friendly and they were able to send someone the same day. Technician explained everything, ensured he had all parts before arriving, arrived when he said he would and was very respectful of our home. Thank you! -
Review 53 (2024-02-05 - Rating: 5)
We were having issues with our heat pump and Troy Huffman was sent to look into it. Turns out there were a couple issues happening that he was able to fix. Troy was very patient with my questions and made sure I understood everything that was happening with the system and what he was doing to correct it. Very appreciative of Gilmanās quick response to our issues and Troyās expertise in being able to resolve all issues. -
Review 54 (2024-07-25 - Rating: 5)
Jacob was super cool and amazing at his trade. Took the time to walk me through some have information I was too timid to try myself. So glad I called Gilman -
Review 55 (2024-03-20 - Rating: 5)
The Gilman technician just left my home after installing hot water heater and several faucets. Chris and his helper were very efficient and did an excellent job. Everything was explained to me after installation. Very friendly staff as well when you call the office. Would definitely use again and would recommend this company! -
Review 56 (2024-08-26 - Rating: 5)
Kerry Whittaker is the best!He explained what he was doing and got the system up and running in no time!Thanks Kerry for a job well done! -
Review 57 (2023-12-14 - Rating: 5)
Gilman is a great trustworthy company. We have had over two years of consistent and reliable service from them. All of their employees are great. We have had Troy come out on multiple occasions and he always does an excellent job. -
Review 58 (2024-05-09 - Rating: 5)
Pete from Gilman Heating Cooling & Plumbing took care of our pump problem in no time. His professionalism, efficiency and customer service is excellent.It is the third time I deal with this company and I highly recommend it. Its staff is very knowledgeable, profession and care about the customer best interest. -
Review 59 (2024-07-08 - Rating: 5)
Brian and Brandon did an exceptional job last week. Their level of effort and professionalism were top notch! I will definitely be using Gilmans in the future. -
Review 60 (2024-11-28 - Rating: 5)
Bradley did our semi annual service on our HVAC today, he was very knowledgeable and efficient!!! -
Review 61 (2024-11-25 - Rating: 5)
Mike Huffman came out and exceeded my expectations. I feel like he went out of his way to save us money and provide us with good service. -
Review 62 (2024-08-05 - Rating: 5)
Chris was very knowledgeable about what he was doing.He corrected problems that caused the sink to flow slowly.He was very courteous and kept me informed to what he was doing. -
Review 63 (2025-01-02 - Rating: 5)
Josh was perfect. I have never dealt with a company and an employee who are so honest and explains everything that is being done. It is a rareity. I highly recommend the company and Josh. I will always use them. Thank you so much for helping me out!! -
Review 64 (2024-04-25 - Rating: 5)
What a day! Our entire AC/Heat pump system needed replacing along with a new dehumidifier to keep crawl space moisture under control! Brandon, Tommy & Cameron were on the job and worked diligently until it was completed. They also discovered that we had water leaking in crawl space and within a hour a plumber was dispatched to fix! You couldnt ask for a better work crew. Brandon kept my husband informed all day as to progress and thoughtfully explained operating directions before leaving. Great company!!!! -
Review 65 (2024-11-22 - Rating: 5)
Devon was the best!!! Very polite, professional and knowledgeable. I would be very happy to have Devon at our home anytime we had a problem! -
Review 66 (2024-11-22 - Rating: 5)
Troy was on time, thorough, efficient and extremely friendly making my service a very easy experience! -
Review 67 (2024-09-18 - Rating: 5)
Camden was wonderful. He was friendly, helpful, and honest. We appreciated his hard work on our bathroom repair. -
Review 68 (2024-11-13 - Rating: 5)
Troy was fantastic. Hes an excellent technician and explain anything that you want to know. -
Review 69 (2024-07-06 - Rating: 5)
Technician was very responsive and respectful. A knowledgeable young man that provides a great service and education along the way. Patient and tolerable of the oppressive heat. -
Review 70 (2024-12-13 - Rating: 5)
The professionalism started when I called for the first time to make an appointment. I was scheduled immediately and my technician Steven was awesome with communicating everything that was going on to me via mobile phone because I was still at work. I like that the company communicated who was comming to service the unit by sending you a picture of the technician and also information on their experience history. Im glad I found this company! -
Review 71 (2024-03-11 - Rating: 5)
Listen... I am the last to post on any platform but I felt it necessary to this time. Steve was amazing! His professionalism, knowledge and overall presence was very reassuring. He is the reason we decided to get the plan with Gilman! He was patient and very accommodating. -
Review 72 (2024-04-29 - Rating: 5)
Troy came and serviced our AC unit so that we are prepared for the summer heat. So polite and courteous. He explains everything he is repairing or replacing and works efficiently.Calvin did a maintenance check up of our plumbing. He was very thorough and explained all repairs and issues. Very courteous and polite -
Review 73 (2024-03-29 - Rating: 5)
Steven Barker from Gilman was very polite. Explain what was wrong. Took care of the problem quickly. Even sent me an estimate of what else needed to be done. Nice guy. Great service. -
Review 74 (2024-04-30 - Rating: 5)
Troy did a great job. Hard to access old house attic and roof. Communicated well and fixed the problem. Highly recommend Gilman for HVAC repairs and Troy for his professional repair work.Thank you . Matt Elmes, Church Hill Richmond VA. -
Review 75 (2024-07-20 - Rating: 5)
Gilman is my go to guys! On time, dependable, and very respectful of your home. Canāt beat the quality service and affordable prices. -
Review 76 (2024-07-08 - Rating: 5)
Daniel from Gilman did an excellent job. Arrived on time, delivered a full diagnosis, implemented the corrective action, and confirmed the fix. -
Review 77 (2020-04-17 - Rating: 5)
Discovered a major leak in our water heater in the middle of the night. Called Gilmansās 24/7 answering service and received a call and appointment first thing in the morning. In less than 12 hours we went from a bit of mess with no hot water to a newly installed hot water heater. Could not be more pleased with the professional work Brandon Griggs and Blaine provided. We were given an overview of work to be done and quote on options before starting. The installation is clean and neatā¦like nothing ever happened! Incredible response in the middle of a pandemic. Thank you. -
Review 78 (2024-02-01 - Rating: 5)
I have been using Gilman for years. I always receive great service. Yesterday was no exception. James came to do my annual checkup on my heating and air. He was knowledgeable, friendly and thorough. -
Review 79 (2024-05-20 - Rating: 5)
Gilman is an excellent company to work with. Theyāve done several jobs in my home and Iām always pleased with the results. The technicians are friendly, professional and knowledgeable. -
Review 80 (2024-04-24 - Rating: 5)
Steven was punctual. He did my summer tune up and made me aware of the available maintenance plan (which I will be getting). Steven was very friendly and answered any questions. I will request him for my next service. -
Review 81 (2024-11-08 - Rating: 5)
Can always count on Gilman having competent, clean and friendly techniciansJames Trueheart was great -
Review 82 (2024-12-12 - Rating: 5)
Chris and his team had the right answer for our water flow being low. His years of experience was what I noticed when he diagnosed the problem then quickly remedied our water flow by replacing our well water pump right away. Our family highly recommends Gilman!š -
Review 83 (2023-11-17 - Rating: 5)
Kristian was very professional and did a great job of explaining the work he needed to do in terms that I could easily understand.Weāve used Gilman for years and have always been pleased with their work. Highly recommend! -
Review 84 (2023-12-01 - Rating: 5)
Cant say enough about Chris Lyons repair to our downstairs toilet. He is a real asset for Gilman...very thorough and helpful. Will request him for any of our plumbing needs. Gilman has exceptional technicians and customer service. Thank you so much. -
Review 85 (2025-01-07 - Rating: 5)
Even though it was an easy task, great customer service and timely -
Review 86 (2023-10-11 - Rating: 5)
I can not say enough good things about the team at Gilman in Kilmarnock. Whenever I have had an issue I get a very timely appointment due to great administrative management. Everyone from front desk to HVAC and plumbing are great to work with. They will not quit until the job is done. Kudos especially to Noah for two days of dead ends with a drain clog. He kept a pleasant attitude no matter how messy the job became! I highly recommend Gilman. Thanks for a great job every time. -
Review 87 (2023-12-20 - Rating: 5)
Troy was very professional. He arrived right on time. Wore booties throughout the house. Very polite. He has serviced our HVAC previously and has always done a great job. We wouldnt use any other company for our heating, cooling or plumbing needs. -
Review 88 (2024-06-24 - Rating: 5)
Thomas was punctual, respectful and professional. He Diagnosed the issue quickly and resolved it immediately. I highly recommend Gilman, they go above and beyond in all aspects of their business. -
Review 89 (2024-12-23 - Rating: 5)
Very professional and efficient. Explained what work was done and what I should look out for in the next few days. -
Review 90 (2024-05-17 - Rating: 5)
Mr Barker from Gilman plumbing did a great job fixing a leak in my bathroom. He was quick and efficient. He also explained the problem to me and showed me the bad part. -
Review 91 (2024-08-30 - Rating: 5)
Chris did an outstanding job. He is a superior plumber and accommodated our needs. She is staff like this that make me use Gilman for all our plumbing and heating needs. -
Review 92 (2023-03-23 - Rating: 5)
Steven and his understudy were excellent. They performed some simple diagnostics to narrow down the cause of my hot water heater issue and were thorough in checking to be sure the repair worked as expected. Two days out from the repair, my situation seems to have been resolved. I appreciate them being open, honest and knowledgeable. They were great to work with. -
Review 93 (2024-11-01 - Rating: 5)
Chris did a wonderful job! He was professional and efficient and had useful insights concerning possible future needs based on the age of the house and our current plumbing. -
Review 94 (2024-08-07 - Rating: 5)
Had a plumbing issue that needed immediate attention. I saw Gilmans reviews on Google and was impressed. Camden was on time, courteous and thorough. Very pleased with the quality of service I received! -
Review 95 (2024-04-17 - Rating: 5)
I have been using Gilman for 4 years and I subscribe to their annual maintenance plan. Their team is very detail oriented and have kept my 20+ year old systems running like new. Iām a fan (ha)! -
Review 96 (2023-06-16 - Rating: 5)
Excellent service! Brad has provided service at our house before. Once again, he was very courteous, professional and informative. He took the time to carefully explain the problem and the best options on the repair. Brad is an excellent ambassador for Gilman, and he is among the reasons Gilman is our option for plumbing and HVAC services. -
Review 97 (2024-05-24 - Rating: 5)
Ive been using Gilman for over 3 yrs. The guys are prodessioanl, friendly and knowledgeable. I woke up to a steaming 78 degress and Gilman was able to seevice my home the same day! Shout out to Steve Garnett, he saved the day/holiday weekend.... thank you!! -
Review 98 (2023-11-28 - Rating: 5)
Troy was a Gentleman. He genuinely likes his work and people. He shared his knowledge with me and andwered all my questions about operation and condition on my new homes equipment. So glad Troy was the Technician that serviced my units. Thanks Gilman for the quality work! -
Review 99 (2024-05-16 - Rating: 5)
The Gilman technician who performed PM service on my HVAC unit was professional, knowledgeable, timely, responsive to my inquiries and offered recommendations to ensure my 14 yr old system continues to be well maintained and perform optimally. -
Review 100 (2023-02-17 - Rating: 5)
We had a main pipe break from our master bathroom. These guys came out right away, assessed the issue, and even recommended a service for the clean up. The referral also turned out to be amazing.Once the clean up was complete. Gilman came back out right away to fix the issue and all is well. Fast, no stress, honest and just overall great guys.Thank you all so much for making this unpleasant experience, pleasant.Highly recommend the Gilman team. -
Review 101 (2024-10-24 - Rating: 5)
Thank you Gillman team Mike Huffman and Steven are the best. Super professional and speedy! Thanks guys! -
Review 102 (2023-05-16 - Rating: 5)
Today I had a leak in the plumbing under my kitchen sink. The service technicians were quick to locate the issue and to repair. They were so polite.I have been a Gilman customer for a number of years and canāt say enough about how much I appreciate the service I have received. They are professional, courteous, prompt and trustworthy. -
Review 103 (2024-03-01 - Rating: 5)
Arrived on time. Wore booties while here. Very polite and professional. My house is 70 years old. That means lots of conversations to adapt new faucets. It is all installed and I could not be happier!Gilman put in a new HVAC unit at my mothers house and we added central AC to our home. Gilman is a quality company with quality products and workmanship. -
Review 104 (2024-07-25 - Rating: 5)
Calvin and the team did a great job with our home and got the work done very quickly and efficiently! Thank you Gilman! -
Review 105 (2024-03-06 - Rating: 5)
Very pleased with our service today with Bradley Ilch. Our yearly HVAC maintenance, he went the extra mile and took care of our HVAC cleaning after he noticed it was very dirty. Will definitely request him again!! -
Review 106 (2024-07-29 - Rating: 5)
We use (and have for several years) Gilman for all of our plumbing as well as heating and AC systems. We have never had a complaint with their efforts or service Technician Chis is the excellent -
Review 107 (2024-10-29 - Rating: 5)
Mike was great and got the job done quickly and professionally! -
Review 108 (2024-02-03 - Rating: 5)
Chris was outstanding with h a lovely personality and a high level of knowledge. He made sure to cover his shoes and was incredibly helpful and had us up and running in a short period of time. We are very pleased. ā-George and Isabelle Sadler -
Review 109 (2024-03-26 - Rating: 5)
Troy performed repairs on the HVAC system for our home. He is knowledgeable and detailed in his work. He was prompt, polite, professional, and explained everything. The repairs were performed after a full diagnostic and checking the system over before and after the repair. Great work Troy getting the system running like it should. -
Review 110 (2024-06-12 - Rating: 5)
Arrived during the promised window. Gave me 30 minutes heads up he was arriving. Service was excellent.technician was very educated on my system. Went over and beyond my expectations and explained everything very thoroughly and was not rushed. -
Review 111 (2024-11-19 - Rating: 5)
Professional, knowledgeable, on time, and thorough service. I highly recommend Gilman! -
Review 112 (2024-12-18 - Rating: 5)
I cannot say enough about Cam and Josh. Aside from the outstanding work, these two young gentleman were truly delightful. They were timely, neat and respectful to myself and my property. This is our first time using Gilman and I a give A+++++++. -
Review 113 (2024-02-06 - Rating: 5)
Always great service from Gilman. We used them for years at our previous residence and are glad that they service our new house as well. As always, a job well done with professional results. -
Review 114 (2023-06-03 - Rating: 5)
I had Troy out to do routine maintenance on our now, 1.5 year old unit, and he was professional, courteous, and reminded me of my own personal customer service abilities.Was impressed and look forward to future business with Gilman.Update: It seems all of Gilmanās techs are fabulous. We had James come out on a Saturday because my AC decided to quit overnight. James was extremely professional, was very knowledgeable, and was pleasant to work with. I canāt recommend this company enough. -
Review 115 (2024-07-23 - Rating: 5)
Thomas provided excellent service and very thorough with explaining findings of routine check of my HVAC unit! -
Review 116 (2024-10-10 - Rating: 5)
Great experience. Work was done on-time and professionally. Tech was knowledgeable, thorough and pleasant. Very reasonable price! -
Review 117 (2024-12-20 - Rating: 5)
He was very professional and pleasant. Did what he needed to do and left. -
Review 118 (2024-06-27 - Rating: 5)
Did a wonderful job getting my AC up and running. Devon my tech was very courteous and informative. You definitely have my business. -
Review 119 (2024-07-18 - Rating: 5)
Did a fantastic job replacing my old shower with a much nicer one. Professional, knowledgeable, and efficient! -
Review 120 (2024-04-12 - Rating: 5)
Always a pleasure working with Gilman. Troy was professional and polite. He was on time and worked quickly to get our AC blower motor replaced.Another quick response from Gilman. Our dog chewed the wires on the outdoor unit and it was telling the inside to run emergency heat non stop. Even when the thermostat was turned off! Jacob came and fixed it quickly and took the extra step to duct tape the new wire since that often deters dogs from chewing it! -
Review 121 (2022-06-30 - Rating: 5)
The guys at Gilman were great! They were prompt, polite, and knowledgeable. Even though they didnāt have great news to deliver about my plumbing , they gave me options and made it a little easier to take. Iād highly recommend them and will be using them again for future needs. -
Review 122 (2023-10-25 - Rating: 5)
Gilman has just gotten better over the past few years. They were the ONLY ones who would help us install a new system back in 2015. They do warranty work without excuses, and make things right when they mess up. Everyone is polite. Im amazed companies like this still exist! -
Review 123 (2023-12-13 - Rating: 5)
Troy Huffman was very professional in fixing our gas furnace. He answered all our questions and explained every aspects of the repair as he was working on it. Would definitely recommend him. -
Review 124 (2024-10-10 - Rating: 5)
I highly recommend Brandon Griggs, he was knowledgeableabout the plumbing. He was always on time and polite. I will always ask for him as the tech, I feel he is very capable and really knows what he is doing. Gilman is lucky to have him as a employee. -
Review 125 (2024-09-13 - Rating: 5)
The plumber was on time. He did a great job and answered all my questions. -
Review 126 (2024-01-28 - Rating: 5)
Devon Collison was at my house on a Saturday to look at my heat pump and on Wednesday Noah Smith came to replace it. Excellent quick thorough service. Explained everything. Highly recommend Gilman Heating -
Review 127 (2024-07-17 - Rating: 5)
Thomas Boxley was great! Arrived early and diagnosed the issue and did the fix. He is an asset to Gilman. He explained the issue carefully and clearly and what the process was. -
Review 128 (2023-08-18 - Rating: 5)
Troy was fantastic! Explained everything thoroughly, made me feel that I got the most bang for my buck with Gilmanās services. The only company I trust do do home AC work, thanks in part to great people like Troy. -
Review 129 (2023-05-22 - Rating: 5)
We have used Blake with Gilman twice now and he, along with Gilman, are the definition of quality, exemplary customer and repair service. Blake repaired our unit last year when 4 other companies tried to sell us a new unit. One year later and our unit is working perfectly as Blake arrived for a routine diagnostic. We canāt recommend him and the company enough! -
Review 130 (2024-02-01 - Rating: 5)
Jacob the technician was very thorough in checking under the house, the fuse box and thermostat. He found I needed to have a part ordered and let me know what the cost would be. Jacob contacted the manufacturer and the part has been ordered. Now just have to wait till they get the part and get things taken care of. I will certainly use Gilman again. -
Review 131 (2024-10-09 - Rating: 5)
The service tech did an excellent job! He was friendly, knowledgeable, and had my system back up in the estimated time window. -
Review 132 (2023-07-14 - Rating: 5)
I learned at 4 am my air conditioner had stopped cooling. As soon as eight thirty I began to call the services trying to find some help, this being Friday l knew this would be difficult. After calling ten or twelve services that wanted to schedule an appointment for me in a week or more, I contacted Gilman Heating+cooling+ Plumbing. They scheduled Technician Troy Huffman for that afternoon. Technician Huffman arrived at the scheduled time diagnosed the problem right away and explained more about my unit in two minutes than former service techs had in several years. Troy was polite, professional, and explained in detail what he needed to do including the cost. I am so happy Troy explained the G-Club customer benefits I joined right-a-way. Thanks Troy for all you did to keep us cook today. Roger Rector Midlothian -
Review 133 (2024-05-14 - Rating: 5)
Technicians are always super friendly, knowledgeable, honest, and incredibly professional. They always do a great job of explaining the work theyāre doing and I never feel as though Iām getting charges hidden in or unnecessary work performed. Have been using Gilman for several years now and they have earned my business for several more years to come. -
Review 134 (2024-10-30 - Rating: 5)
Troy was professional, on time and provided a through maintenance check on our system. He answered all our questions and shared how we can improve our system. -
Review 135 (2022-08-18 - Rating: 5)
Ronnie & Cody were ultimate professionals. They kept in contact, arrived on time and went above & beyond in every aspect with installing my new a/c & furnace. They worked hard all day, took the time to answer all of my questions & cleaned up so well, they probably left my home cleaner than they found it.Iām so glad that I chose Gilman. From the beginning of the process, having Rusty provide an estimate, the customer service was top notch. I appreciated receiving a text with a photo of the technician who would be arriving. Gilman clearly values itās employees by also providing some background on them in the texts. -
Review 136 (2023-09-07 - Rating: 5)
Wonderful first experience with Gilman Plumbing, Its so hard to find good people out here in the NNK. I called them with a non-emergency today and within 30 min they were at my house and repaired everything within 1 hour 40 min from first call to a finished product. Thank you so much Gilman, we are customers for a long time! -
Review 137 (2023-08-16 - Rating: 5)
Gilman, was recommended to me by a friend, and I am so glad to have found this HVAC service provider! Firstly, the ease to schedule a visit and response time is amazing. The company sent me notification of whom was coming and when they weee on the way. Troy, was my technician. He was timely with his arrival, courteous in his demeanor, and overall a good person. He was efficient, knowledgeable, and explained every step of the process. The company itself I feel is not overly priced for services and that continuing a fixed relationship with them is the best course for myself and any future HVAC services. They also have plumbing services if needed, which I will consider if a need were to occur. I have also signed up for their annual HVAC membership maintenance program for that added piece of mind; a good value.Thank you for everything! -
Review 138 (2023-11-09 - Rating: 5)
Gilman did an excellent job with the installation of our tankless water heater and gas line upgrades. Brandon, Ryan, and Josh were very professional and did great work. -
Review 139 (2023-04-27 - Rating: 5)
We had an area in the kitchen with damp drywall. Gilman sent a technician early the next morning who found the leak, verified where it was coming from, removed damaged pipe and installed new pipe. Our technician Chris was professional, knowledgeable, and completed the job timely. I would recommend Gilman to any of our neighbors. -
Review 140 (2024-12-18 - Rating: 5)
Excellent experience all around! Replaced two toilets, tub and shower fixtures, kitchen and bath fixtures. Great job!! -
Review 141 (2024-12-02 - Rating: 5)
Very happy with the quality service from Gilman. Troy was very professional and did a great job with our HVAC system.Thanks!!!!! -
Review 142 (2024-10-07 - Rating: 5)
Responded same day and got the problem fixed for a reasonable price! Would highly recommend -
Review 143 (2024-04-03 - Rating: 4)
Fast courteous service to replace a water heater. My wife felt very comfortable with the technician and receiving a text with his picture before they got there. -
Review 144 (2022-12-03 - Rating: 5)
I had them over to fix my dripping faucets. They arrived early after checking with me. They fixed the original job in the bathroom quickly. They were so fast that I suggested fixing my outdoor hose, which he also did. It all took less than an hour, and Im very satisfied! Ill be back for more work -
Review 145 (2023-02-14 - Rating: 5)
Chris was just fantastic. Our kitchen faucet unexpectedly broke this morning. We belong to Gilmans Comfort Club and we knew right away who to call. Within 40 minutes the service man was here. While making the repairs, we had discussed how we had some valves changed by another Gilman service man last year. He suggested that the valves under the kitchen sink were of the type that should be replaced like the other ones. These valves are easier to operate and less likely to fail. All in all, we had a new, more versatile faucet installed and better valves installed. Chris is a great asset to Gilman. He is courteous, knowledgeable and professional in everything he does. We are so glad we chose Gilman for all our plumbing, heating and air conditioning needs. -
Review 146 (2024-07-16 - Rating: 5)
Quick response time. Very professional and honest about diagnosis of our clogged drain in our HVAC! -
Review 147 (2023-07-31 - Rating: 5)
Chris was on time, knowledgeable, and efficient. My new faucets look great! -
Review 148 (2024-09-03 - Rating: 5)
Calvin was very kind and explained what was going on with our tankless water heater. He took the time to answer all my questions. -
Review 149 (2024-11-29 - Rating: 5)
This the second time I have called Gillman.Very knowledgeable and professional. -
Review 150 (2019-11-01 - Rating: 5)
My husband and I just bought our first home and Gilman came recommended to me by a few people and Iām so glad we found them! Easy to contact, easy to book, and text alerts reminding me of our appointment time and that the technician is en route is super helpful.The tech explained what was going on and showed me the issue rather than talking down to me or assuming I donāt know anything about my heating system.The repair was done quickly and the bill was fair.Itās nice to have a go-to company for our heating/cooling/plumbing needs. -
Review 151 (2024-08-15 - Rating: 5)
Excellent service and very professional. Provided details of services you provide. Great Job -
Review 152 (2019-11-15 - Rating: 5)
I was told about Gilman from a couple I have known for years. They had an annual contract where Gilman would come out to their home every six months. They were so incredible and nursed their heating and air-conditioning system along for several years. Finally it had to be replaced and they gave them a wonderful deal.When I had an issue, I knew exactly who to call.My experience from start to finish was absolutely amazing. The office staff was courteous and polite. Two separate people focused on my issue and had it resolved within 24 hours. I own The Apple Blossom Inn which is a wedding and special event site I had to events coming up on the calendar and it was so important that my heat work when it was just 35Ā° outside.If you need service repair or an entire heating and air-conditioning system, I recommend them without hesitation. They are the definition of superstars in this industry.Peggy Snead -
Review 153 (2022-10-19 - Rating: 5)
Chris and Preston came to do lots of plumbing work. Install kitchen faucet and garbage disposal, replace sink pipes and replace shower pipe -- all of which turned out to be more difficult than expected. All jobs were completed and I am happy with the work. You couldnt ask for two more pleasant and professional guys. Will definitely use Gilman and their employees again. -
Review 154 (2020-11-18 - Rating: 5)
Steve was courteous and efficient. He explained what he was there to do and answered all questions. He worked steadily and gave us great confidence that our systems are in good shape and ready for the winter season. I was able to book an appointment easily and within a few days. Great service - as usual from Gilman. Thank you!! -
Review 155 (2024-12-07 - Rating: 5)
The plumber Kristian did an excellent job at replacing our kitchen sink and faucet with new ones . Very professional and knowledgeable. I would recommend Gilman for your plumbing needs .On 5/29 technician Calvin came out on the Holiday to unclog a drain pipe for us . You always get an experienced technician to come out when you call Gilman ! -
Review 156 (2024-12-03 - Rating: 5)
Ryan and the whole Gilman team were very professional thorough out the entire process. They were trustworthy, sent knowledgeable people, and did high quality work on this sizable job. -
Review 157 (2019-04-19 - Rating: 5)
First, Doug is fantastic to have in my home. Both times weāve had to use your company for our HVAC issues, he was the tech that came. Both times he has been great! He takes the time to explain things.. what heās going to be doing, what heās about to do and he is very knowledgeable. He provides an organic customer service experience, which is something I strive for my agents to provide to customers at my job. As a Operations Manager, he is someone that I would love to have as a part of my leadership team. Overall, weāve had a great experience from calling in to schedule the appointment, the communication in between and the timely repairs made.A big thank you again to Doug!!! -
Review 158 (2024-06-25 - Rating: 5)
Kerry was excellent in his service and the company scheduled me same day for HVAC repairs in the middle of a heat wave. Thank you. -
Review 159 (2024-04-26 - Rating: 5)
The technician showed up on time. He was very knowledgeable and able to replace my garbage disposal. I was a very happy camper! -
Review 160 (2021-01-08 - Rating: 5)
Great service! Troy H. did our annual inspection and was very easy to work with. He followed safety protocols with mask and boots which is great right now, didnt have to ask him. We have been very pleased with Gilman since they installed our system a few years back. As we are going to have to replace our downstairs system soon, will use Gilman again. -
Review 161 (2024-05-08 - Rating: 5)
Great service! Responded quickly to our call for help with the AC unit, fixed the issue without any hesitation. Friendly, professional, affordable! -
Review 162 (2023-06-16 - Rating: 5)
James did an excellent job! He was diligent, professional, and provided excellent customer service. James is a great reflection of Gilmanās reputation of high quality work. -
Review 163 (2022-06-10 - Rating: 5)
We requested an appointment and they came out the same day (early, in fact!) They were able to quickly diagnose the problem, provide a reasonable estimate and finished things up all within a couple hours. Both gentlemen were very professional and friendly and made me feel comfortable - same as the last time, and a big reason we are repeat customers! -
Review 164 (2022-08-04 - Rating: 5)
Gilman is the best. We have used them for years, projects big and small. We have never had anything other than great experiences. Every Gilman person who been in here has been someone I would have no qualms about leaving alone in the house. Their work is uniformly exceptionally. As I said, theyāre the best. -
Review 165 (2024-08-06 - Rating: 5)
Thanks for going the extra mile to get us this part prior to Wednesday. As always great job -
Review 166 (2023-10-16 - Rating: 5)
They not only replaced my faucet, but did an annual plumbing inspection which Iāve never had and was hugely helpful. I would highly recommend this company for the way they treat their customers and the good service. -
Review 167 (2022-10-21 - Rating: 5)
Brandon was perfect! First. On time, if not early. Knowledgeable and kind. I was appreciative of him not talking down to me as a female and not understanding the exact details of the things he told/asked me. He took time to explain any questions I had and did so professionally.Onto the cost. This was for installing a frost free spigot. The price was ridiculously fair. For a larger company I would have expected to be railroaded. -
Review 168 (2024-06-17 - Rating: 5)
Very knowledgeable, very nice and polite and efficient. Highly recommend Jacob. Gilman is a very good company. -
Review 169 (2023-11-06 - Rating: 5)
Chris was very professional (as well as punctual) and helped us with our issue with a full explanation of everything. We would definitely use him again. Also appreciate him teaching our 4 year old about plumbing! Great technician! -
Review 170 (2024-01-21 - Rating: 5)
I am very pleased with the person and the work that he did. I would be happy to recommend him to all my friends and family. Excellent job performed by a very talented young man. -
Review 171 (2024-09-25 - Rating: 5)
Mike Huffman of Gilman was again excellent in repairing a handle on our toilet. -
Review 172 (2023-10-20 - Rating: 5)
Calvin and Brent did a fantastic job replacing the water and sewer lines to my home. They were both prompt, corteous, professional, and went above and beyond to be as careful as they possibly could be, digging up and backfilling my front lawn. Thank you, Gilman! -
Review 173 (2019-04-10 - Rating: 5)
Doug is not only highly professional, but he is personable. I am blown away by his knowledge for the trade and his great problem-solving skills. He delivers the most trustworthy service Iāve ever had, is an advocate for the customer, and works hard to ensure that we receive the best quality work there is. His friendly attitude and patience are a breath of fresh air. Doug with Gilman has a customer for life! -
Review 174 (2021-11-02 - Rating: 5)
We made a great decision to do ongoing maintenance with Gilman. They are timely, efficient and make things super easy. Our tech, Devon, explained the steps he was taking and why. I feel really comfortable with our service and the company! -
Review 175 (2024-08-13 - Rating: 5)
Excellent service! Came out the same day and realized the problem within 10 minutes of arrival. They were able to fix the issue and my air works great! My technician was very nice and even wore shoe covers when he came in. Very happy with the service I received and recommend to everyone. -
Review 176 (2022-12-06 - Rating: 5)
Steve arrived within the promised window. He was professional, courteous and clearly answered my questions. He serviced my heating unit, installed a new filter and advised me on any steps I needed to take going forward. I will see Gilman in the Spring for ac maintenance. -
Review 177 (2021-01-09 - Rating: 5)
Best plumbing experience in the Northern Neck! actually showed up on time and were very professional! I scheduled the appointment online which was very easy, got a text confirmation and another text when the technician was on his way! Living in the Northern Neck this was by far the best experience! We try to support local businesses and were pleased to find out they now have an office in Kilmarnock. The technician was professional and the neatest plumber i have ever encountered. He was very up front about my options and costs. There were no surprises cost wise.. -
Review 178 (2022-07-11 - Rating: 5)
Josh was professional, knowledgeable and very personable. He explained everything every step of the way. I can highly recommend this company. They previously installed a new toilet and water heater in my house with the same excellent results. -
Review 179 (2021-06-04 - Rating: 5)
Our experience having a new hot water heater installed by Gilman Heating and Cooling was fantastic. Their technician Chris was a pleasure to deal with. He arrived on-time as promised, explained the work to be performed, and provided details for what needed to be added and why. The work was professionally handled from start to finish. Neatly installed with all debris removed and the location was clean when he finished.We would gladly call them again for any future HVAC work.Thank you!ā Ken and Dianne -
Review 180 (2023-11-16 - Rating: 5)
The technicians were very nice and did a great job cleaning the work site before they left each time. Also, liked the text letting me know who was coming, their background and picture and that they were on the way. -
Review 181 (2024-12-09 - Rating: 5)
Troy did a great jobā¦thank you! -
Review 182 (2021-11-19 - Rating: 5)
We had several (seemingly unconnected) plumbing concerns and Brandon was amazing! He patiently investigated each one and explained various options to us. Weāre really grateful to him for sharing his expertise and applying such diligence in exploring and fixing them. -
Review 183 (2017-03-28 - Rating: 5)
We hired Gilman to replace all of our old plumbing. Mike showed up on time with his crew. He was very informative on the job. He gave us plenty of notice when the water had to be turned off, and made sure we had it back quickly. The project took 2.5 days and he was on site past 6pm making sure things were working properly. Mike and his whole crew worked great together. They also were super nice to our canine family members. We now have our updated plumbing, great water pressure and confidence that we are good for another 25 years! We will call them for future projects! -
Review 184 (2024-07-06 - Rating: 5)
Gilmans customer service is excellent. After hours response time is excellent and they always get the job done in a timely, professional and friendly manner. -
Review 185 (2021-04-16 - Rating: 5)
Huge thank you to Gilmanās Troy Huffman for going the extra mile during our annual service today! Troy was courteous and friendly throughout his visit. He explained in detail everything he was about to do before he started and when he was done he gave me a complete recap of his visit. He also shared valuable energy saving information about the settings on my units control panel and money saving tips on how and when to correctly switch the dampers around in our house. Troy is a valuable asset to the Gilman team and he is among the reasons we have enjoyed having Gilman replace and service our AC and heating units for these many years. Thanks Troy! -
Review 186 (2022-12-17 - Rating: 5)
We had a sewer line blockage that required extensive repairs of a contractorās errors. Calvin and Steven were informative, professional, and worked to ensure everything was fixed properly using quality materials. We highly recommend this company and its employees. -
Review 187 (2024-06-24 - Rating: 5)
Great experience; showed up on time and gave a very thorough explanation of the problem and the solution. No attempt to oversell the problem or the fix! -
Review 188 (2023-12-11 - Rating: 5)
Josh is always polite and professional. He is also really knowledgeable about my very old boiler and is patient with my questions. I always know who will be coming and when to expect them. All the service folks they have sent have been good. -
Review 189 (2022-02-02 - Rating: 5)
I recommend Gilman. Yesterday, Troy the service tech, was early for our appointment and waited for me to arrive. He was professional, patient with me, and very thorough. They have helped me in the past and will be who I call for future needs. I normally do not publish reviews, but want to express my particular appreciation for this business and their staff. Earl in Mechanicsville. -
Review 190 (2022-06-16 - Rating: 5)
We needed a commercial building A/C unit repaired. Blake arrived right on time he was very knowledgeable and did not mind giving detailed explanations of what he needed to do. He was able to repair the unit with just a capacitor. Bear I mind it was 90 something outside and after normal business hours. Yet he took his time did not rush above his knowledge his attitude after a long hot day couldnāt have been more pleasant.Gilman really came through for us by making it happen. Thanks G Man. -
Review 191 (2024-07-12 - Rating: 5)
The technician Devon did a great job. They were very professional and informative. Thank you so much for providing me an awesome experience with your company. -
Review 192 (2022-10-31 - Rating: 5)
Calvin and Josh were a huge help! He was very professional and quickly repaired the pipes under my kitchen sink. I would definitely recommend him to anyone that needs this kind of work done. -
Review 193 (2022-06-10 - Rating: 5)
The team came early! Wasnāt even an hour from when I called in. I had no hot water and the tank was leaking. 2 guys arrived, never tried to upsell anything, was able to price everything out individually for me, I had enough time to run and grab the new tank myself to save money. They were polite, professional, arrived early, and just great! Definitely would use them again!