Heine Plumbing & Water Treatment, Softeners, Water Heaters

Located in Andover, New Jersey

Address: 287 Newton Sparta Rd Suite A, Andover Township, NJ 07821, United States

Phone: +1 973-383-0392

Rating: 4.6

Services

Online estimates
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-27 - Rating: 5)
Great experience with Heine Plumbing! John Heine came by and replaced a frozen and broken outdoor water spigot on the spot. Got it fixed in no time and even cleaned up after himself. His experience and kind demeanor accentuate the great customer experience you’ll receive when you give them a shot. They even came back a week later after I called because of a small leak after install and fixed it same day, no questions asked. You won’t regret giving them a call.

Review 2 (2024-10-30 - Rating: 5)
So glad I found Heine! The Heine team is knowledgeable and always able to answer my questions, as well as offering good suggestions for my plumbing and bath projects! I installed a softener system recently and my water is finally drinkable. Will be hiring Heine for a bath remodel as well, full confidence in their work ethic and top quality service. 10/10

Review 3 (2020-08-29 - Rating: 5)
I needed a plumber to install a whole house water filter and conditioner system in my home. It just happened Kris was doing a job for my neighbor so I asked him to give me an estimate for the work. His price was great and so was his work! I could not be happier with the work he did, clean and neat work with quality parts throughout! Kris took the time to explain the whole system to me and when it came time for me to change out the sediment filter he walked me through the process step-by-step. I am now confident I can do the next change on my own. I also had Kris swap out a couple of values and replace a sink drain. Again, top notch work in every aspect! Super friendly and courteous!If you need a plumber and are in their service area, this is the company to call! I surely will for all my plumbing needs!

Review 4 (2023-10-16 - Rating: 5)
We have used Heine Plumbing for quite a few years for both large and small plumbing issues. We have always received the best customer service from John, Kris and Dotty. John has always worked with us to determine plumbing solutions that fit our needs and his professionalism and expertise is always evident. Heine Plumbing is as dedicated to their customers as they are to the plumbing industry.

Review 5 (2024-07-08 - Rating: 5)
7/08/24 I called this company again because of their great service last time and they really are so wonderful, that I wanted to leave another more recent review. We were having problems with our basement bathroom and Chris came out and checked everything for us. He was so friendly, patient with all my questions (and I had many!) and very knowledgeable. He made sure I understood everything that he was saying and really did a great job explaining. They really are such a wonderful company to work with and I would recommend them without hesitation.We had an issue before with the activation switch to our sewage ejector pump in the basement. They were very responsive and friendly on the phone. The gentleman who came to our home was very nice and extremely knowledgeable. He took the time to explain things to us so we could understand what was going on and never made us feel like any questions were dumb. They definitely will be the ones I call if we ever need a plumber again and I would definitely recommend them.

Review 6 (2023-12-15 - Rating: 5)
We’ve used Heine twice for a gas connection and to replace our water heater. The water heater was unexpected and Kris came within an hour on a weekend morning to help us out. They are professional, fairly priced and Kris goes above and beyond for his customers. Highly recommend!

Review 7 (2024-01-18 - Rating: 5)
An amazing experience from start to finish. We had a problem with our hot water heater. They answered the phone, provided information and answered all of our questions, came out to assess the situation, installed a hot water heater, and removed the old one.This was completed a day before we had family arriving for Thanksgiving!We chose them because of the great reviews online and they did not disappoint! We appreciate their professional service, especially the ability to get us a working hot water heater so quickly before we had a house full of people!

Review 8 (2024-11-20 - Rating: 5)
The team was so knowledgeable with us in taking as through all the options and did the work quickly and cleanly. I can’t recommend them enough for the work they did.

Review 9 (2021-04-20 - Rating: 5)
Heine Plumbing & Heating are phenomenal!! Chris was FANTASTIC. Super personable, punctual, very knowledgeable and affordable. He took his time in explaining the issue and ensuring I understood the problem and remedy. He also checked for leaks related to my outdoor spigot in the front of the house which was not part of my service call. Heine Plumbing & Heating are my forever go to guys for any future heating and plumbing issues/needs. Thanks so much Chris. Knowledgeable and Friendly service is a welcome breath of fresh air!

Review 10 (2021-02-21 - Rating: 5)
Heine Plumbing is the company we will continue to call for our plumbing needs! Chris was professional, knowledgeable, and very easy to talk to. He took his time making sure I knew what was going on and what to do to prevent issues in the future. The staff members I spoke to for scheduling were also great. Thank you to Chris and the staff at Heine Plumbing and Water Treatment for the incredible service!

Review 11 (2020-10-26 - Rating: 5)
Called Heine Plumbing to do a large job on re-routing my entire home plumbing for a new septic system. I knew from my first contact with the office and when I met Kris that this was the right company for the job.They were highly professional as well as experts in their field. Kris did a fantastic job and was courteous and extremely neat and meticulous. He worked relentlessly to make sure that this big job was completed in a timely manner and on schedule with the excavating company. Words can not describe how thankful I am to Heine Plumbing and Kris for making a very difficult job seem like a walk in the park. I would highly recommend this company for all of your plumbing needs.

Review 12 (2021-04-10 - Rating: 5)
Just had failed water heater replaced. Another A+ experience with Heine Plumbing. Found out water failed this morning. Called Heine and job was done by noon. This was on a Saturday. Excellent customer service and quality work at a great price. Kris was very informative and professional. Would strongly recommend Heine Plumbing & Water Treatment.

Review 13 (2023-01-03 - Rating: 5)
We used Heine Plumbing for our switch over from an electric water heater to a gas tankless water heater and to install a water softener system in our house. Kris was willing to answer any and all questions, was always on time, always cleaned up and went above and beyond to make sure we understood the systems installed. He checked all of our old plumbing to make sure it was working appropriately and gave us very fair prices to fix or replace what was wrong. We will continue using Kris and Heine for all of our plumbing needs!

Review 14 (2017-09-18 - Rating: 5)
Ive been doing business with Heine Plumbing for over 20 years and havent had any issues with them or their work. Theyve never had to come back to my place to re-work on anything - they are truly one and done and surprise, surprise - they use quality parts. All the technicians are pleasant, honest, knowledgeable and will explain everything to you. I was limited to 5 stars, otherwise I would have given them 10 stars.

Review 15 (2022-08-23 - Rating: 5)
If you have a septic repair, Heine is a great company to call. I knew we had to plan for septic repairs (based on inspections). However, a local septic company refused to quote a portion of the repair for the line from the house to the tank, saying they couldnt do it because a suspended deck was in the way. Fast forward a few months ... and we started to have flooding in the basement during a water softener cycle. Not knowing if it was related to the septic system, I called Heine Plumbing - and Im glad I did. Their diagnosis was spot on: our house had a botched repair where a busted line had been wrapped in plastic rather than replaced and, in the colder months, it broke entirely. They coordinated the repair as soon as weather permitted. Even with how stressful as it was, the clear expertise with which Heine and the excavators completed the repair (in one day) was a relief. I have only respect and appreciation for how they run their business.

Review 16 (2018-03-12 - Rating: 5)
We needed a plumber in a hurry and Chris Heine came the next day! Chris represented himself professionally, by greeting my wife and me by name, telling us who he was. He proceeded to put booties on his feet respecting our home! He finished both jobs to perfection and cleaned up as if he wasnt there. We highly recommend John Heine Plumbing and Heating for QUALITY workmanship!We are happy to have a service contractor who cares!!

Review 17 (2019-02-27 - Rating: 5)
Heine Plumbing & Heating is amazing! We had just moved into our house and the plumbing wasnt working. We had had a different plumber come look at it and told us we only had one option and it was going to cost $9,500!!! We felt like we were backed into a corner. We couldnt use the sinks, shower, or bathrooms. The only other plumbers I could get a hold of was Heine. They literally saved us! They were so respectful of my family, house, and our time. They kept me informed throughout the whole process and did everything they could to try and fix our problem without it breaking the bank. I highly recommend them to anyone with plumbing issues, they are incredible and extremely professional!

Review 18 (2020-11-26 - Rating: 5)
Heine Plumbing is a highly professional organization that maintains the highest quality. Ive had a water softener installed, tankless hot water heater installed and a main sewer cleanout repaired. Kris is prompt, thorough and will answer any and all questions you may have about the repair (or plumbing in general). Im a do it yourselfer and have a hard time hiring tradesmen to do work for me, but I trust the work Kris and Heine plumbing does and can unhesitatingly recommend them.

Review 19 (2022-05-17 - Rating: 5)
I was a new customer, and had an emergency situation with water leaking into ceiling and walls. Called Heine at 11:56a, Dottie was very kind and receptive to my issue. By 12:30p they were at my house and remediating the leak. Quality of work was excellent, price was more than fair. I would highly recommend Heine Plumbing, and will definitely use them for all of my needs going forward.

Review 20 (2019-02-07 - Rating: 5)
Extremely honest, reasonable, and informative of the job. The plumber came out in a timely manner and was very professional. He made sure to spend enough time explaining our system configuration, and how any repairs needed were optional, and not necessary. I look forward to always having this plumber on speed dial when ever we need emergency repairs or just a check up. Highly recommend.

Review 21 (2022-02-28 - Rating: 5)
We highly recommend Heine Plumbing without a doubt! Always professional, friendly, fair and knowledgeable. Kris is always happy to explain what he is doing in detail. If you need a plumber, dont look any further than Heine.

Review 22 (2017-12-31 - Rating: 5)
My wife and I moved to Stillwater a year ago and needed a plumber for our many new house projects. John came out and installed two faucets for us. We were so pleased with how professional we was, that we called them back when decided to renovate one of our bathrooms. Chris did a terrific job redoing our bathroom and he also installed a new hot water heater for us. My wife loves the new bathroom and I couldnt be happier with our new plumbers! We recommend them to everyone.

Review 23 (2019-11-21 - Rating: 5)
Our 100 + year old house needed major plumbing repairs. We had used HEINE before so we got a quote and detailed list of what needed repairing. During subsequent repair, they discovered that a utility pole had broken the clay drain pipe ( must have occurred decades ago.. they were surprised major issues been caused before!) Anyhow, they did a fantastic job in replacing old and reconnecting to Town Main. Completely re-seeded/restored portion that had been excavated.... looks better than before :). They went above and beyond to help us submit insurance claim to our Homeowners. Happy Ending all around! We would recommend them to everyone.

Review 24 (2022-05-13 - Rating: 5)
Ive been a customer of Heine Plumbing for several years--theyre always very responsive, and John, the guy who usually shows up, is very friendly and professional. Ive recommended them several times before and can vouch for their service.

Review 25 (2020-12-29 - Rating: 5)
John is very friendly and got the job done right and quickly. He is also very helpful, giving me some tips for the future. Will definitely be using Heine Plumbing going forward and will recommend to friends and family

Review 26 (2020-01-04 - Rating: 5)
We had an urgent backup during the holidays. Chris, John, Charlie, and Dottie were all responsive, expeditious, and diagnosed and repaired our separated septic tank quickly and the digging and filling were completed just before the pending rain. We feel lucky to have zeroed in on them so soon. Their professionalism and dedication to fixing our problem is unmatched. Highly recommend!!!

Review 27 (2021-01-07 - Rating: 5)
I called yesterday for a leaking pipe in my bathroom that needed repairing and they were able to give me an appointment today for the times i requested! Service from Chris was super professional and friendly. pipe was fixed within an hour and was extremely well priced. would definitely recommend :)

Review 28 (2024-08-04 - Rating: 5)
Competent professional and personable.Scheduled a water heater replacement. Estimate was done quickly,scheduled the job,done on time and done right. Excellent workmanship quality products. Worth a look.

Review 29 (2017-09-16 - Rating: 5)
We needed some work done in our bathroom after a leak and these guys did an excellent job at fixing it. They explained the issues, fairly quoted us and were very prompt. My whole family appreciated their efforts as this process can be draining emotionally. I would highly recommend hiring them for plumbing issues.

Review 30 (2024-05-21 - Rating: 5)
Chris and his Dad are phenomenal. They are there when you need them and extremely professional. Would advise them to anyone!

Review 31 (2021-07-01 - Rating: 5)
Kris is very professional and knowledgeable. He diagnosed the problem and installed a new sump pump in an timely manner. Have had his work previously and always very satisfied. His associate in the office (Doty) is very pleasant and will promptly return your calls an advise you on the upcoming appointment..Strongly recommend!

Review 32 (2021-06-16 - Rating: 5)
Kris is downright professional and honest in his assessment and work execution. His company is very responsive and reliable so I can be at ease in the work he has completed at my home. His advice and customer friendly explanations made me feel confident that the problem was resolved with his solutions. Thanks, Kris, for your timely response and work.Mike MooneyAndover Township

Review 33 (2022-10-12 - Rating: 5)
We could not be happier, Chris was wonderful and so friendly and helpful. He fixed the problem quickly and did his best to keep the cost reasonable. Will be recommending to everyone!

Review 34 (2020-02-20 - Rating: 5)
So great to work with, very helpful with solutions and could not have been more professial. Dont hesitate to call Heine Plumbing.

Review 35 (2019-09-13 - Rating: 5)
Thank you, Mr. Heine, for your dedication to finding leaky water faucet. You were friendly, courteous, and never hesitated to keep coming back.I will highly recommend you.

Review 36 (2020-02-04 - Rating: 5)
I just wanted to let you know how grateful Pat and I were with your prompt and excellent service in dealing with our plumbing problem. Thank you very much. D. Davis

Review 37 (2021-02-26 - Rating: 5)
This place is family owned and operated! They are honest and do great work! From answering the calls to the guys show yup att our door, they really do care about the customer.

Review 38 (2022-06-30 - Rating: 5)
Very happy with the company. They were able to get to us quickly and arrived when they said they would. Did great job!

Review 39 (2018-04-20 - Rating: 5)
Very professional and great customer service I wish I could give more than 5 stars we just moved to the area and they will now be our go to plumber thanks again for the great service

Review 40 (2019-12-22 - Rating: 5)
I have used Heine Plumbing for 15 years and cant say enough about John and Kris Heine (father and son) and their quality workmanship. They are truly experts in their field and when you have an emergency theyre right there for you. Its no wonder theyre always voted Best Plumber in Sussex County by the NJ Herald and if you read their resume youll understand why. Quality service and outstanding customer care!

Review 41 (2017-07-22 - Rating: 5)
Wonderful experience! Kris came out to install an outdoor hose hookup and he was very courteous, explained job thoroughly, worked promptly, cleaned up everything inside and out, and we now have a plumber! Will use again and recommend when asked if I know a good plumber! Excellent service from this company!

Review 42 (2022-06-13 - Rating: 5)
John and his son Kris are the only plumbers you should ever have out to your home. Their professionalism, quality, and work (in general) are completely unmatched. Both father and son (as well as wife/mother, Dottie; manning the phones) are the best of the best, especially when it comes to small family businesses and they will treat you like part of the family, as well. Do yourself a favor and support this local business if youre trying to decide who to use and who you can trust. You wont get anyone better.

Review 43 (2021-12-07 - Rating: 5)
Heine plumbing is absolutely the best.Since we moved here we have had 3 other plumbers service our house and no one comes close to the service we received.Kris was excellent.He went out of his way to explain everything and also answered all my questions.He was neat,courteous and polite.We will recommend Heine plumbing to all our neighbors.Thank you Heine Plumbing.Richie Orlovsky

Review 44 (2021-06-05 - Rating: 5)
Exceptional! Prompt, courteous, and experienced. Couldnt be more pleased. Kris answered all of our questions and offered various solutions and price ranges to solve our plumbing issues! He went above and beyond explaining the water softener system to us and suggesting solid products for our bathroom remodel. I just felt like I was dealing with an all around honest and good person.