128 Plumbing, Heating, Cooling & Electric

Photo of 128 Plumbing, Heating, Cooling & Electric

Located in North andover, Massachusetts

Address: 3 Johnson St, North Andover, MA 01845, United States

Phone: +1 978-224-8128

Rating: 5

Services

  • On-site services
  • Online estimates
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Electrician
  • Home automation company
  • HVAC contractor
  • Water purification company

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-04-05 - Rating: 5)

    I recently had 128’s electrical team install a Span panel at my house, and could not be happier! Nick, Nick and Kris did an awesome job offering me many solutions to my previously overloaded panel, in a consultative and informative approach: not only did they know the Span product inside and out, they made sure to set it up in a way that will last me many years of usage and help avoid a service upgrade. They also did a great job labeling everything and cleaning up, and you’d never know they had been here otherwise, a testament to their commitment to finishing every job strong and without overlooking a detail.Cannot recommend everyone at 128 enough: from everyone in the office, to everyone in the field, a truly A+ firm at every interaction.

  • Review 2 (2022-11-04 - Rating: 5)

    If you want the job done right, these are the guys. I needed a full gas boiler and water tank replacement. I had no problem getting a hold of somebody and we got somebody out for an initial consultation immediately. From there the office staff were extremely professional in setting up appointments and completing all the paperwork with MassSave. We got on the installers schedule quickly and the installation team was super efficient. Izmir, Flori and Tony coordinated with the home office for additional support in delivering parts and doing demolition. They took extra time to explain the process and how the new system worked. The took care with my home and made sure to clean the work area thoroughly. We had a small drip after the installation but it was easy to get the team back to the property to tighten a few fittings. Avoid the headaches, go with 128.

  • Review 3 (2021-10-17 - Rating: 5)

    Very happy with the service from them. Kenny explained the options, gave us the information we needed to make a decision. The team that did the work, Jared and Mack, were quick, responsive, thorough and worked well together. They were great at answering all of our questions. Very professional and were very good about wearing masks while doing work inside the house. I appreciate that I didnt once have to remind them to do that. It was an all day job, and even though they had to send out to get additional parts, they had it all under control. They even fixed some issues that our previous plumber had left behind. They cleaned up after themselves, and were a delight to work with. I highly recommend Jared and Mack. Glad I scheduled work with 128.

  • Review 4 (2023-09-14 - Rating: 5)

    We had a complex issue in our basement that included both HVAC and electrical work after one of the recent flooding events in the summer of 23. 128 first sent out an electrician, Chris, who explained our problem and why what he was going to do was necessary but unlikely to completely resolve it. We then scheduled the remaining HVAC work, and 128 waived the service fee since they had already technically been dispatched. We appreciated that. Conor, the HVAC technician, was able to fit us in the next day. He was able to complete the repair without replacing the furnace, and now everything is up and running beautifully. Everyone from the office staff who coordinated the work and communications with the technicians to the hard working folks who did the work was very knowledgeable and presented us with various options for resolving the situation. The work was done well and expeditiously. We will use their service again. Thanks, 128!

  • Review 5 (2023-04-06 - Rating: 5)

    I purchased an annual maintenance plan with 128 Plumbing for them to come out and service my gas boiler. They did a great job, the technician Jose was very punctual and responsive, and he was very informative as to his process for servicing the unit. A 5 star experience all the way!

  • Review 6 (2021-03-30 - Rating: 5)

    We were very pleased with the 128 teams work on our AC system. We found the company to be easy to work with, and Ron and his team were very professional and efficient. They were transparent throughout the process and took time after the job to clean and to ensure we understood our new system. We felt like valued customers and plan on using them for other services in the future.

  • Review 7 (2021-03-11 - Rating: 5)

    They are great! Punctual, professional, efficient, and courteous are the first words that come to mind when describing my experience with 128 Plumbing. Ronnie and his team came to install a new heating system in our house and it was lovely to overhear the banter going on between the guys on his team. I got the sense that they really liked their job and their employer. They were so polite and when it was all done, Ronnie gave me a tutorial on the system for future maintenance. I could tell he was happy and proud of their beautiful job. A few days later, we had a tankless water heater installed, and this time Ari was in charge. He was meticulous and efficient, and also proud of his work. We had our house movers coming into the basement towards the end of his work, and Ari was very gracious, letting me know how soon he would be cleaning up and clearing out. True to his word, the mess was all cleaned up, spic and span, and they were out of there. Professional! 128 might not be the lowest bid you receive when you are getting quotes, but, my, do they ever deliver!

  • Review 8 (2023-09-28 - Rating: 5)

    Renzo and Michael were out at our home to do our yearly membership service on our boiler today and they great. Very courteous upon arrival, wore booties any time they stepped out of the basement, and our dog loved them :) Happy we got our boiler serviced by 128. We are loyal customers.

  • Review 9 (2021-01-12 - Rating: 5)

    In November 2020, we contacted 128 Plumbing during the pandemic in the hope of getting service before summer.128 Plumbing was the only company that was offering so many brands of “mini-split” systems so we concluded they must be great at what they are doing. The client’s reviews were impressive.At the first visit, Kevin gave us an overview of the service, installation, prices, rebate, interest free loan through Mass Save. He answered our questions.At the end of December, Wayne, the installer did a walk-through to let us know where he would need access in every room, in the basement and under the eaves.A week later, on January 4, he arrived with Mike and Cash. Cash was the electrician. They began the installation that was completed 3 days later. During all that time, they would arrive at 7 AM and leave at or after 3 PM. They always contacted us at arrival and departure time. They always wore protection on their shoes, used a space heater while they were drilling thought the walls in the basement to compensate for the heat loss. They cleaned up thoroughly all day as they worked and again at the end of the day. And they were all very, very courteous.It has been a thoroughly positive experience. I am not getting paid or getting any incentive from the company for this review. This has been the most positive experience I have encountered since I moved here 19 years ago and we have undergone many home improvements from window replacements, roofing, a new boiler, chimney issues, carpenter work, vinyl siding installation, etc...

  • Review 10 (2020-12-01 - Rating: 5)

    This will have been our 3rd installation with 128! We love them. Always on time,great communication, fair prices.Ron was our lead installer for this project. He was very professional and informative. He has been here before on prior installs and has all done a great job. Along with his crew! Thank you again for a job well done.

  • Review 11 (2020-11-23 - Rating: 5)

    From the first time we talked to them through when the job was complete, everyone at 128 was fantastic. Ron and Zach did an awesome job with the install (as well as everyone else who helped on day 2), and were more than happy to answer all our questions. They always made sure we were aware of what they were doing, and asked us what we wanted when there was more than one option available. With the additional help from the rest of the team, they were able to get the whole job done a day early! Definitely glad we went with them for this install!

  • Review 12 (2020-12-02 - Rating: 5)

    Everyone we were in contact with from 128 Home Services at every step of the process in replacing and upgrading our HVAC (gas furnace & AC unit) were fabulous! Totally professional, responsive, and helpful all around. The installation was tricky working in the attic and on our roof, but the 128 crew pulled it off with complete ease. The new install was very quick and the set up is far superior to our old systems. We can’t thank 128 enough for the quality upgrades and service. Would recommend 128 Home Services for HVAC replacement and upgrade in a heartbeat.

  • Review 13 (2023-04-10 - Rating: 5)

    I needed a hot water boiler and the kitchen line that goes to to the sewer and the washing machine water that was being pushed back to the kitchen changed or fixed. I called 128 plumbing and Giovanni showed up the same day to give me a quote. After assessing the situation I got a quote from them and was told that the work can start in the next couple of days. First, Jeff (the drain guy) showed up on time and tried to open up any blockages in the drain that pushed water in the sewer from kitchen and the washing machine but ultimately we found out that the sewer line in ground that connects to the main sewer is deteriorated and needs to be replaced as its been there since the house was built in 1939. Many water pipes were out of code and needed major fixing. After him Chandler and Stephen (the plumbers) showed up and told me how the work would be done. It was a full day and another half a day job. They made great recommendations and fixed things that were not even in the quotation. Both made sure the work will be done in timely manner and that we had access to the water as soon as possible. 128 pluming has a great team of people who know what they are doing and the communication by the company is spot on. I will definitely recommend 128 plumbing to anyone thats looking to get the work done in the right way and not trynna cut corners. There is a reason why these guys are rated 5 stars on google. The work is not cheap but you have heard “you get what you pay for.” Try them because you won’t regret them. Thanks 128 for doing the job properly and putting me at ease.

  • Review 14 (2021-02-10 - Rating: 5)

    Second time customer and still impressed! The operator who took my initial call (sorry I forgot the name) was understanding and was more than helpful, especially knowing there was a senior in the house and we had no heat during a snowstorm. Norm and Craig were the knowledgeable technicians that came out on separate days because a part needed to be ordered and shipped overnight. Craig even ran out to get an additional part and return the same day so we didn’t have to schedule an appointment later in the week. All individuals were friendly, explaining what was going on, and answering all our questions in words we understood. Great service all around!

  • Review 15 (2021-02-15 - Rating: 5)

    I initially called a month ago to report my furnace was not pushing air into my condo unit. Despite it coming back on, an appointment was made to inspect the unit as well as change the filter and run any diagnostic issues. The problem ended up being that the motor blower was installed incorrectly and because of how the motor was sitting in the unit, the furnace was overworking and shutting off. 128 acted quickly in addressing the problem, scouring suppliers for a new blower, and when nothing turned up, they put in a work order for the blower to be custom made by a reputable supplier. It did take about 2 weeks for the part to be made, but in the meantime, 128 made sure to supply me with space heaters in case the furnace turned off at inopportune times. It wasnt a solution, but it was much needed support.I finally got the call that the part was in hand and they scheduled a time for installation ASAP. I have a very dense schedule so I was only available Monday mornings, and we decided on 7:30 am. At 7:20 am I saw the 128 van pull up and welcomed in Craig who had been on this case since the beginning. He didnt just install the part and be on his way, rather he took the time to observe and address other barriers to efficiency and put in extra labor to make sure my furnace was running at the utmost efficiency, and even offered suggestions to me as to how to make it more efficient (increase the air intake). Very personable and knowledgeable in this field and goes above and beyond the minimum service requirements. Thank you!

  • Review 16 (2021-05-04 - Rating: 5)

    I was very pleased with 128 Plumbings service replacing a corroded pipe on my heating system. They were on time and completed the job efficiently and professionally. Theyre a very customer-focused business - all phone, email, text and in-person communications were clear and pleasant. Highly recommended!

  • Review 17 (2021-02-21 - Rating: 5)

    Called 128 Plumbing first thing this morning as we had a burst pipe. Karen who answered the phone was great, and had us setup with an appointment same day.Craig called about 20 minutes before arrival to let me know he was on the way. Throughout the process, he was incredibly helpful, transparent, and professional. After taking a quick look around, he provided me with a quote for the work before he started, and explained upfront what could potentially cause it to cost more (he stayed within the quote). Once he got started, he was able to quickly diagnose both the problem, and root cause, fix our leaking pipe and get our heat up and running again. He kept me informed at every step in the process. And all of this on a Sunday!128 Plumbing was great. Communication was consistent throughout. I thought the cost was fair for the work, and Craig was absolutely fantastic.Craig wore a mask at all times and respected all COVID-19 protocols.10/10 would recommend 128 Plumbing, and Craig.

  • Review 18 (2021-02-05 - Rating: 5)

    Great job!! thanks! Jorge B showed up early on a Sunday morning and got my furnace working again. he was friendly, professional and very knowledgeable. answered all my questions and offered honest advice on how to keep my furnace running smoothly. 👍UPDATE: Jorge B ordered the part, came back the following Thursday, and installed an inducer motor. now the furnace is running good as new! no more worries in this frigid NE winter. big thanks again to Jorge and 128 for a great job, done well, and quickly too. 😎

  • Review 19 (2020-11-16 - Rating: 5)

    Todays visit was great, the tech descaled my system and recommended that the acid filter be replaced. Good thing he did, the other company that serviced the unit never even removed the filter, it was 80%+ clogged. This company prides themselves in professionalism and it shows, from the customer service people (amazing) to the great techs. Im so glad we changed maintenance companies to 128 PHC.

  • Review 20 (2020-10-20 - Rating: 5)

    After other plumbers did not return my call I called 128 Plumbing. Responsive. They were booked out a while but put me on wait list if there was a cancellation. There was a cancellation and they were able to come next day for my income property. They have a great value for annual plans. I also bought a new house for primary residence and again other plumbers did not get back to me. Called 128 again and they are coming in a few days. Super responsive, kind, knowledgeable. Impressed so far and hope to be going forward.

  • Review 21 (2021-04-12 - Rating: 5)

    We contracted with 128 to replace two old heat pumps and associated air handlers. The idea was simple but the installation was very complex, as the new lines and power cables had to be put through very tight spaces to reach the new air handlers in our basement and attic. Since all the walls and ceilings are all finished, this was not simple. The 128 team was very professional and came up with solutions for the several problems they faced. The installation was completed successfully. I have high recommendations for the quality of their work and attention to detail.

  • Review 22 (2020-10-23 - Rating: 5)

    Jorge was the tech that Completed the scheduled service call today. He was professional thorough efficient and friendly. He called to let me know he was on his way. While he was here he wore a mask and cleaned up everything before he left. Jorge Explained everything he had done and took pictures of everything before and after and I truly appreciated that and he did a fabulous fabulous job.

  • Review 23 (2021-03-31 - Rating: 5)

    We could not be happier with 128! Wayne and his team installed a split duct system for heating and cooling. Extremely professional team who were so respectful and kind with our son and dog. They wore booties and masks automatically and cleaned up meticulously. They explained everything very well and we are thrilled with our new system. Highly recommend and will definitely be using 128 again in the future for other needs.

  • Review 24 (2021-02-24 - Rating: 5)

    I called 128 Plumbing when my heating stopped working. While it was ultimately bad news, I needed a whole new HVAC system (I knew it was coming soon but was hoping for a few more years), I was so grateful they were able to come out the same day I called (in a snowstorm!!!) to diagnose the problem as well as get the process of replacing it started.Paul and Andrew came out to remove and install the new HVAC, and provided excellent service. Not only did they do a fantastic job, they were also great people to chat with. Our duct wasn’t in the correct spot for the new HVAC system so Andrew built a custom shaped square slanted tube like attachment to make it work. They answered all my questions and were incredibly informative and helpful.I will absolutely be using them again, and as a realtor will be recommending them to all my clients. Would give more than 5 stars if possible.

  • Review 25 (2020-11-18 - Rating: 5)

    I used 128 plumbing and heating to install a new heating system and water heater several years ago was very happy with the install back then have had maintenance service from them since happy with the service given as well as my last service call with the service technician Craig he did a thorough cleaning and answered all the questions I had. A positive experience !

  • Review 26 (2020-12-10 - Rating: 5)

    I highly recommend 128 Home Services. Their technicians are knowledgeable, professional and very personable. I have utilized their services on two occasions and I have been very satisfied. Darren came this past summer (after the company that installed my HVAC system could not locate a problem) Darren from 128 showed up on time, thoroughly examined my system, located the problem and came up with a solution immediately. He even left a window unit for my use just in case. Craig came last week for annual HVAC maintenance. Again 128 exceeded my expectations. Craig went above and beyond what was required; he suggested a way to set my system to save on my electric bill and kindly installed a new carbon monoxide monitor.

  • Review 27 (2021-03-02 - Rating: 5)

    We inherited a bit of a mess with our existing HVAC system in our condo. After deciding to go with 128 for a completely new furnace and air conditioning guy, we couldn’t be happier. From sales through installation, the process was easy. The technicians were timely, friendly, and conscientious while my wife and I worked from home. They walked through the house with us training on the new system and thermostats and even told us expectations for next steps. Definitely worth the money even if you weren’t expecting to have to spend it like us.Cheers!

  • Review 28 (2021-02-12 - Rating: 5)

    We had used 128 PHCE last year for maintenance of cooling system and were very satisfied. Today Nick came out for a kitchen sink faucet and sprayer issue and running toilet. He replaced the faucet and repaired the toilet. Nick was very professional yet personable, knowledgeable, on-time and more importantly, seemed to really enjoy his profession! He explained things well and was very efficient. Were going to commit to a 3-year service plan.

  • Review 29 (2021-01-28 - Rating: 5)

    I called 128 for a plumbing emergency.I was immediately connected with Alex, who was courteous and addressed our issue immediately.He had someone call us the same night, and then sent Dom the following day. He used a camera and realized some issues with our pipes and set up a crew to come out a few days later to jet the pipes and remove some gunk and waste. Great service and great crews.

  • Review 30 (2021-02-26 - Rating: 5)

    We had a new mini-split system installed, and the 128 team was professional from start to finish; from the initial quote, to the installation, to showing us how the system works. They completed the work within the time they said they would and consulted us about different options that had aesthetic implications. We have had the system for a week and it has done exactly what they promised, addressing chronic issues of huge temperature variations in an old house. Added bonus; every person used masks (correctly!) the whole time they were working in the house.

  • Review 31 (2020-11-02 - Rating: 5)

    I hired 128 PHCE to install a steam boiler, tankless water heater and gas-powered generator. From start to finish, 128 was a pleasure to work with on all of these projects. Nick, Joe and their teams provided through explanations of the installation processes and welcomed my questions. They were timely, professional and polite. The high quality of their work was obvious and admired by the inspectors. Because some of these projects required both electrical and plumbing expertise, the team’s ability to collaborate was highly valuable. 128 actively kept me informed with courtesy reminders and checked in for feedback after work was performed. Michelle ensured that my calls were routed to the appropriate experts. I would absolutely hire them again for a large scale project.

  • Review 32 (2021-05-13 - Rating: 5)

    Great service! Jorge B helped me to understand the workings of our system so that we can care for it properly in between scheduled maintenance. As usual for 128 Plumbing, he was prompt, efficient, and friendly. Excellent representative of a great company.

  • Review 33 (2021-01-07 - Rating: 5)

    128 Plumbing did an excellent job on my heating/a/c installation the past 2 days. The crew was early, knowledgeable and extremely courteous. The would recommend 128 to anyone looking for service or installation of their HVAC needs.

  • Review 34 (2021-02-04 - Rating: 5)

    They came on time took out old HVAC System and installed a new one. They did a very nice job and left the place spotless Everyone was professional and respectful - especially Morgan, Paul and Andrew. They communicated everything effectively. Highly recommend

  • Review 35 (2021-03-04 - Rating: 5)

    128 is Fantastic!!!The problem was a lack of heat in one zone, due to a frozen pipe, of a 150 year old ranch style house with no basement and a small leak in a pipe in that zone which is at the far end of the home from the boiler. I contacted 128 after my oil companys technician was not able to solve the problem, We dont handle frozen pipes.The 128 technician was professional and courteous. The first question he asked, after introducing himself, was Would you like me to wear booties over my shoes while I am in your house? In my 45 years of home ownership I have never had that question asked before and have spent considerable time cleaning up after the tech(s). He also advised me of the charge that I would be responsible for him coming out. Once I agreed he had me sign an authorization for the charge. If I did not want to accept he would have left with no cost to me. By the way all authorizations were signed on and i-Pad.The tech spent time speaking with me to understand the problem and understanding my 30+ year very intricate old heating system and pipe routing and valving. He worked with me to label all of the valves and lines at the boiler so he could properly isolate the zone for repair. This had never been done by any previous company working on the system.Once he understood everything he went to work. He checked the leak and told me what the work would entail and the estimated charges. He had me sign an authorization and then he completed the work and did a great job of cleaning up after himself. He also took pictures of the repairs and the boiler and associated piping. I found out the he would add the pictures to an electronic work log that would explain the system and what he had done. His log went into my electronic file so that future 128 techs (if needed) would know me, my heating system and previous work 128 had done before they got to my door. Great idea and time saver for future work.He then went over all charges and the work he had completed and had me sign my agreement and authorization. He went over all of the services available from 128 (heating, air conditioning, plumbing, electrical, etc.) and I signed a yearly heating system maintenance contract which was exactly the same cost as I had been paying my oil company. I decided to go with 128 because it gave me access to all of the different trades thru a single point. Now I dont have to search the internet every time I need an electrician, plumber, HVAC guy, etc.Ive rambled but bottom line is working with 128 Plumbing, Heating, Cooling & Electric was a painless pleasure! I wont hesitate to call them for additional work.

  • Review 36 (2021-03-27 - Rating: 5)

    I desperately needed a plumber to come by on a Saturday to take a look at a shower that was not properly working for my tenants right after they moved in. I called this company that AM and they were able to send a plumber within a few hours. Nick was fantastic, he found the issue within about 10 seconds and then fixed another issue for me in my basement. While fixing that he also pointed out some other things that would need to be replaced. I was blown away by the professionalism and service I received. This will be the only company I use going forward.

  • Review 37 (2021-04-12 - Rating: 5)

    We had a sewer backup in our basement on a Saturday morning. The phone receptionist told us they could have a plumber out by 2pm. The plumber, Paul, called us and said he could be at our home by noon.Paul was very professional and tried several means to find and remove the obstruction. Unfortunately, another plumber had to come on Monday with a camera.Matthew arrived mid-morning and with a camera discovered it was several tree roots causing the obstruction and damage to the sewer pipe. He was able to partially remove the obstruction.He provided several options to remove and repair the sewer line.Another team will be coming tomorrow to completely remove the obstructions and then we will be scheduled for a pipe liner to fix the repair.Matthew was able to explain the issue and the repair in concise and simplistic terms. He was very knowledgeable and professional.So far, I am extremely happy with the service provided.

  • Review 38 (2021-02-09 - Rating: 5)

    128 was fantastic! The tech that serviced my condo was super knowledgeable, clean, polite, really patient with all of my questions and the pricing was extremely competitive. Other units in my complex have used other companies that were double the money or didnt provide a comparable service to 128. Highly recommend!

  • Review 39 (2020-11-09 - Rating: 5)

    128 Plumbing came to perform my annual maintenance on my heating system. The technician found a major problem with my Five year old boiler. The next day the project manager Darren came to my house. There is not an explanation as to why this happened.After many phone calls and not knowing if the manufacturer is going to stand behind their boiler, 128 plumbing is going to replace it and we hope the manufacturer will helpThe next step is Darren and the manufacturer’s rep are coming to my house.I am grateful for this wonderful company and highly recommend them for all your heating and cooling systems.

  • Review 40 (2020-11-24 - Rating: 5)

    My first experience with 128 Plumbing, Heating, Cooling & Electric was both positive and reassuring. Our Technician, Renzo (my apologies if I misspelled your name) was professional, courteous and informative. He politely explained and illustrated all of the work he completed and, he took the initiative to explain scheduled service and maintenance options which also saved me money. I’ve already switched my HVAC services to 128 PHC&E too! Job well done. Thank you.

  • Review 41 (2021-01-29 - Rating: 5)

    We used 128 PHCE to replace our oil furnace with a propane system last summer. They were very professional, arrived early, let us know exactly what to expect, and finished on time. Everything works great and no issues. They did all of the plumbing for the propane system too and left a T for a future stove upgrade. Fast forward 6 months and recently we decided to upgrade our electric stove to a gas stove, we used 128 PHCE again to do both the electric work (replace/rewrite outlet to fuse box for 120V) and gas hookup (run Propane line across basement for stove). They got all that done in one day and made sure the stove was working properly before leaving. The are very professional and make sure they don’t take any shortcuts that could be annoying later- example: They ran the propane line in a less direct route such that it was more hidden in case we decide to finish a section of our basement in the future...great level of care and detail. Also, very Covid safe (mask & distance), clean (booties over shoes), and courteous throughout the work. Will use again a third time when needed...

  • Review 42 (2020-11-02 - Rating: 5)

    We have used 128 twice now, once for install of ductless mini-splits and now for consulting on oil to gas conversion and they are always extremely professional and knowledgeable. Matt was our technician this time and was very clear about what our options are and a path forward. They know what they are doing.

  • Review 43 (2020-10-28 - Rating: 5)

    Jorge was professional, kind and knowledgeable. He even helped explain some of the furnace parts to my six year old. 128 has installed our furnace and done all the maintenance on it since installation. They have been nothing but professional.

  • Review 44 (2020-10-19 - Rating: 5)

    I had a thermostat that would not stop calling to my boiler for heat constantly. We couldn’t control anything until it got to the point where the radiators made it so it was hotter inside than outside during the middle of the summer when we tested it! I called 128 and immediately was able to get the help and assistance I needed to solve our issue. Dom, the technician who helped service our home, was extremely factual and was able to walk me through the issue, and help me understand what might of caused the problem, and what to do if it ever happened again. I couldn’t be more thankful for the help and support from 128!

  • Review 45 (2021-05-23 - Rating: 5)

    Great HVAC, plumbing, and electrical maintenance company, which is hard to find these days! I have had a couple issues in my first few appointments (emergency last minute cancellation and a loose connection in my AC that stopped it from working), but they have always followed up and come through with a quick solution. That is the real testament to a quality company.

  • Review 46 (2020-11-30 - Rating: 5)

    128 has been our go-to for heating for years and now also cooling. The crew that did our minisplit install, led by Andrew and Paul, was efficient, friendly and accommodating with our familys schedule, while being thoughtful about COVID safety. Much appreciated! Wayne was helpful answering questions before & during install, and coming back to make sure everything was working great after. 128s office staff respond quickly to calls & emails and were thorough in assisting with Massave heat loan paperwork. A quality company. 👍

  • Review 47 (2021-01-26 - Rating: 5)

    Came on time. Finished taking out old oil burner and tank and installing new natural gas heating system in one day. Everyone was professional and respectful - especially Morgan, Wayne, Michael and Paul. Communicated everything effectively. No surprises. Highly recommend!

  • Review 48 (2021-04-08 - Rating: 5)

    Shawn changed out over 15 breakers including 2 AFCIs and added in whole home surge protection in under an hour! He was very professional, arrived on time, and let us know when he was close. I would recommend 128 and Shawn to anyone looking for ANY type of work. Very impressed and will be using them again for future projects.

  • Review 49 (2021-03-02 - Rating: 5)

    We have been using this company for a while and we have always been very happy with the service delivered. The three-year plan has been a piece of mind. Great value service performed by extremely professional and knowledgeable associates. Jorge is very polite and efficient. Thank you!

  • Review 50 (2020-12-15 - Rating: 5)

    Highly skilled folks there. Originally quoted to take two days to drain and remove my old passive solar hot water tank and system and they finished in a single day. Plumbing portion was even done before lunch which was even more impressive.As an individual who has made a great career out of such a thing it was extremely pleasing to also see they employ apprentice workers with some of their master workers bringing great skilled work to the next generation of essential services.

  • Review 51 (2020-10-20 - Rating: 5)

    Everyone I came in contact with at 128 was extremely helpful and knowledgeable. Jarod, our installer, was knowledgeable, a good communicator and kept us in the loop at all times. He was extremely conscientious and an overall nice person.I would not hesitate to use 128 again. In fact I switched my boiler service contract to them.

  • Review 52 (2021-03-24 - Rating: 5)

    Matt and Craig T went above and beyond fixing a 30 + ft blockage in the pipe running out of my house. Not only did they solve the problem after many hours of work (turned out to be PRETTY bad), but Matt also educated me on the tools he was using and walked me through the process.These two have earned a customer for life. Great attitudes to boot!

  • Review 53 (2021-03-15 - Rating: 5)

    128 replaced my furnace, water heater and installed some baseboard heating. The guys were prompt, professional and clean. The job did run over the original time span but they communicated with me about what was going on and nothing was a surprise. I would without hesitation hire them for future work. Thank you 128!

  • Review 54 (2021-03-08 - Rating: 5)

    Matt showed up right on time, assessed the issue and took care of it in a very timely manner. Would recommend 128 Plumbing and Matt to anyone needing any repairs or installs. ( they had previously installed a tankless water heater for us)

  • Review 55 (2021-01-22 - Rating: 5)

    Nick was great! Quickly and efficiently replaced two older outlets, replaced a phone jack, and added on outlet where there wasnt one. He moved heavy oak dressers (in two different rooms!) Once Nick was done, everything was as clean as it was before. He vacuumed and picked up and disposed of everything.A true professional (wore a mask and shoe covers the whole time) who thanked me for my business as he left. Ill be using 128 PHCE again!

  • Review 56 (2020-11-02 - Rating: 5)

    I had a pipe that was slowly leaking because of corrosion. I knew if i waited it would eventually burst. They came out when they said they would looked at it and provided an estimate on the spot. I had them look at other things while they were here and they noticed something else that needed replacing. The estimate they gave me was priced right and they were able to do the work the same day. Very satisfied.

  • Review 57 (2020-12-03 - Rating: 5)

    Kenny was extremely professional and was able to access a tricky install of some light fixtures due to old wiring. He was very thoughtful in explaining everything and did a great job covering up the work area due to drywall cutting. This company has very let me down over the years with plumbing, HVAC, and electrical. I intend to keep using them in the future.Mark Boroyan

  • Review 58 (2024-10-10 - Rating: 5)

    First, a big thank you to 128 Plumbing team and Craig. This is the best experience ever. My house has super complicate HAVC system, and Craig is proessional and patient to explain every problems that my AC system has. Thank you Craig for helping me out!

  • Review 59 (2020-11-25 - Rating: 5)

    This crew included me in planning the location of the mini split components and double checked during installation. The work was completed in less than three days. We are very happy with the final setup and function of the system.

  • Review 60 (2021-03-21 - Rating: 5)

    Matt was exceptional! He made it happen when the first company could not after two visits! You have a talented employee who used experience and ingenuity in order to get my house functioning again. Thank you.

  • Review 61 (2021-04-18 - Rating: 5)

    This was the 4th plumbing company we called and they were able to come out same day for our issue. Matt was extremely informative and patient with all our questions. We will definitely use them again and recommend!

  • Review 62 (2021-02-21 - Rating: 5)

    Prompt, same-day service when we needed them to fix our heat. Very professional and great communication which I have had issues with elsewhere. Most importantly, they got our heat up and running again quickly and now provide great ongoing maintenance.

  • Review 63 (2020-11-23 - Rating: 5)

    I find this business very responsive, extremely reliable and accurate in solving issues. The staff is knowledgeable, courteous and very respectful. They never talk down to you and always take the time to explain exactly what the problem is and recommend the most expeditious and best method to repair the problem. Im very happy with this company and wouldnt hesitate to recommend them highly.

  • Review 64 (2021-02-22 - Rating: 5)

    The service was very professional, clean, and informative. They explained what was happening and all the options available to address the issue. We ended up moving forward with this company to repair our sewer main pipe and expect to work with them again in the future too!Thanks!

  • Review 65 (2021-04-06 - Rating: 5)

    Quick, clean and professional THANK YOU 128 for getting our new electrical panel installed on the fly when we were having scary flickers and worrisome on-off power surges. From the first call to the front office to your two awesome techs who completed the job in hours of the initial call. THANK YOU!

  • Review 66 (2020-11-09 - Rating: 5)

    Mark E. came to the house to evaluate my HVAC system. He was very respectful in these times with his PPE & went above and beyond to find a solution to my problem. Another great worker from a great company

  • Review 67 (2021-02-05 - Rating: 5)

    Nick arrived on time, was very professional and after assessing the problem I was having with a leaking shower valve, gave me some options for solving the problem. After about 20 minutes the leak was gone and I was satisfied with the work.

  • Review 68 (2020-10-23 - Rating: 5)

    We use 128 for most electrical/plumbing needs for 4+ years now and never have a thing to worry about. We have done serious furnace/ac/on demand hot water installation and small repairs. 100% peace of mind, every time.

  • Review 69 (2021-05-19 - Rating: 5)

    Worked on adjusting my sump pump, the technician showed up on time. We discussed my concerns, he fixed my concerns and cleaned up. Very professional. I highly recommend them.

  • Review 70 (2020-10-17 - Rating: 5)

    Outstanding service. I didn’t know what was wrong with my pipes. When I called 128 they were able to tell me what was wrong and came fixed it the next day. The technician was very professional, Thankyou 128!! I will be using them for now on.

  • Review 71 (2020-11-05 - Rating: 5)

    Jared and Mike installed our system and did an excellent job! They were both very professional and hard working. I would highly recommend this great team to everyone!

  • Review 72 (2021-04-10 - Rating: 5)

    Bought a place knowing that several of the systems were outdated, the inspector recommended 128 and weve been happy with them. Everyone has shown up when they were supposed to, the quoted figures didnt unexpectedly go up, and the systems are working well so far.

  • Review 73 (2020-10-28 - Rating: 5)

    Jorge was the technician who did the maintenance and he was wonderful. Explained to me step by step and in plain English for me to understand everything he did. His work is definitely a 5 stars plus.

  • Review 74 (2020-10-31 - Rating: 5)

    Tech spent a great deal of time checking our heating system to find why system kept shutting off. Was able to do so and explained in detail what he found and fixed.

  • Review 75 (2021-01-13 - Rating: 5)

    Great experience overall! Izmir and Nick were very professional and knowledgeable. They adhered to social distancing and mask-wearing guidelines as well.

  • Review 76 (2020-11-05 - Rating: 5)

    Nick promised me 5 star service when he arrived. He was polite, respectful and on time. He had to order a part for me and was on the phone with Delta Faucet for quite some time.

  • Review 77 (2021-04-06 - Rating: 5)

    The guys, Matt and Craig, came on time and were polite, professional and got the job done fast. They wore ppe, covered their boots whenever they worked inside and they cleaned up really well too.

  • Review 78 (2021-05-19 - Rating: 5)

    Serviceman came out to check / service AC unit. All is working properly, this is just part of our seasonal maintenance plan. He was helpful and he even made a suggestion to help us prolong the life of our unit.

  • Review 79 (2021-02-26 - Rating: 5)

    Excellent work, the two gentlemen were super nice and answered all my questions. They actually were able to come a day earlier than scheduled. They were very efficient and the work was done perfectly.

  • Review 80 (2020-11-29 - Rating: 5)

    The technician was great at his job very knowledgeable about the part that needed to be changed . I would recommend 128 Home Service to my friends Craig was fantastic came early too

  • Review 81 (2021-04-16 - Rating: 5)

    Our technician Craig was very helpful, friendly and professional. He was great at explaining the problem and laid out the menu of possible remedies so that I can decide for myself what the best option is.

  • Review 82 (2021-03-05 - Rating: 5)

    Matt is awesome! Such a good guy, very responsive and happy to explain everything in a way that’s is easily understandable. Highly recommend 128 plumbing!

  • Review 83 (2021-05-07 - Rating: 5)

    Two technicians showed within the scheduled time range, did their job kindy and efficiently, explaining what they were doing all along. They provided pictures of what they did, left everything working and clean

  • Review 84 (2020-12-31 - Rating: 5)

    128 Plumbing, Heating, Cooling & Electric saved me with quick, efficient, professional Electric Work, replacing my Electric Service and Panel on an emergency basis, in difficult circumstances, that could have left us homeless on Christmas of 2020. I highly recommend this Company.

  • Review 85 (2020-11-19 - Rating: 5)

    Jorge was the best. He fixed everything and was very professional.You can always count on 128 Plumbing for all of your needs!

  • Review 86 (2021-02-22 - Rating: 4)

    Good quality work. Excellent crews: HVAC, Electricians, Plumbers. Strong communication from project manager. Pandemic delayed necessary parts.

  • Review 87 (2021-04-21 - Rating: 5)

    Norm was the best repairman I’ve ever encountered. He was straightforward about everything needed to be repaired and I appreciated his hard work. Thank you Norm!

  • Review 88 (2020-12-31 - Rating: 5)

    Thanks for the great experience. Very professional and personable workers. They did the job well and kept things clean the entire time they were working. I wanted to write in a tip but there was no field available for it at payment.

  • Review 89 (2021-02-22 - Rating: 5)

    The services provided have been professional, courteous, and well performed. Customer service is helpful and informative. I will continue to call on 128 for future needs for maintenance and installation.

  • Review 90 (2021-02-01 - Rating: 5)

    Our phone call for help was answered very quickly and everyone we spoke with was very professional and helpful. The technician was knowledgeable, professional, and very nice. Our heating issues were resolved very quickly.

  • Review 91 (2021-04-14 - Rating: 5)

    Each member of the team that I spoke with today was professional and extremely helpful. One even caught that I left a stove burner on! I would highly recommend 128 to any family and friend. Thank you for your help!

  • Review 92 (2021-04-12 - Rating: 5)

    Technician Jorge B was excellent. Explained everything he did for annual maintenance on our mini split systems.

  • Review 93 (2021-05-10 - Rating: 5)

    Matt explained to me very thoroughly what he was doing explained all my options didnt make a mess and got my drain open,it was a very good experience I would highly recommend.

  • Review 94 (2021-05-28 - Rating: 5)

    Polite, informative and friendly service for annual AC maintenance. Explained what was going to be done, how long it would take and provided excellent service.

  • Review 95 (2020-12-05 - Rating: 5)

    He was very professional and polite. Cleaned up his work area to exactly the way he found it. We are very happy with the results.

  • Review 96 (2020-10-20 - Rating: 5)

    Jorge was great, showed up on time was very thorough and walked me through all aspects of the service. Highly recommend!

  • Review 97 (2021-03-04 - Rating: 5)

    I’ve always had great, reliable and polite service here. Definitely the best I’ve found in this area. They are my go to for all my HVAC and plumbing needs!

  • Review 98 (2021-06-23 - Rating: 5)

    Louis the technician was very knowledgeable, professional, and provided excellent service. Makes me glad I took out the maintenance plan.

  • Review 99 (2021-05-04 - Rating: 5)

    Matt was very professional and so knowledgeable. Very impressed with the way he analyzed everything and gave us all options to consider.

  • Review 100 (2021-05-27 - Rating: 5)

    They were very thorough and did a great job explaining what they were doing as they were checking our ductless AC.

  • Review 101 (2021-01-24 - Rating: 5)

    Matt was fantastic. Professional. Nice knowledgeable.Price was high but it was a Sunday evening so not his fault.

  • Review 102 (2021-01-22 - Rating: 5)

    Very efficient and friendly service from the technicians that worked replacing toilets.Informed about choices available and work went fast!Thank You!

  • Review 103 (2021-05-17 - Rating: 5)

    The guys were awesome! They explained everything they were doing and were very thorough and efficient. Highly recommend!

  • Review 104 (2021-01-26 - Rating: 5)

    The plumber did a great job. He reached out for help within 128 and then to a distributor and resolved the issue.

  • Review 105 (2021-04-26 - Rating: 5)

    PHCE is always professional and open with the way they do business. I will keep using them for all my HVAC needs!

  • Review 106 (2021-01-30 - Rating: 5)

    Very happy, great team, friendly.. kept me informed with everything — Leslie was GREAT!!! Will use again

  • Review 107 (2021-01-27 - Rating: 5)

    Did a great job. Very neat and pleasant and answered any questions I had. I highly recommend them.

  • Review 108 (2023-05-03 - Rating: 5)

    We were very happy with the service we received from 128 Plumbing. I was able to get an appointment immediately and the repairs done within a few hours. The guys that came out were professional and did a fantastic job. The prices we also very fair. We will definitely use them again for future projects.

  • Review 109 (2021-05-11 - Rating: 5)

    128 came within a few hours and we were not even a current customer. Very professional and transparent.

  • Review 110 (2021-05-26 - Rating: 5)

    I trust this company,they are dependable and honestCome to access the job give you a time when it can be done

  • Review 111 (2020-10-21 - Rating: 5)

    Reinstall plumbing fixtures. Technician Matt was informative and professional.

  • Review 112 (2020-10-29 - Rating: 5)

    Quality of service down to the the booties they throw over their shoes to keep your floors as clean as they were when they got there!

  • Review 113 (2020-11-03 - Rating: 5)

    Matt was awesome, super helpful and fixed the problem as well as helped walk through next steps.

  • Review 114 (2020-11-10 - Rating: 5)

    Tech very professional and thorough. Excellent job and would request him in future

  • Review 115 (2021-01-22 - Rating: 5)

    Renzo was very professional and did a thorough job with the yearly maintenance

  • Review 116 (2021-02-15 - Rating: 5)

    I had no heat and called 128 Home Services. Their service from beginning to end was excellent. Timely and professional. Mark was amazing. He quickly and professionally diagnosed and solved the problem and informed me of all the possible things that may have caused it and how to avoid future problems. I am convinced he saved me a lot of money both now and in the future. I will be taking out a maintenance contract with 128 for sure. Mark is a superstar and 128 Home Services is an excellent and cost effective company for an extremely reasonable price. I recommend them to everyone.

  • Review 117 (2021-02-04 - Rating: 5)

    I had a great experience working with 128! The on-site team arrived right on schedule and was very thorough and professional in all their work. They clearly explained all the steps they took to ensure our unit would run at peak performance and I was surprised at how clean they left the jobsite… There was no sign of an installation taking place! The unit works great so far and will certainly make home office life a lot more comfortable moving forward… I highly recommend 128!

  • Review 118 (2020-11-10 - Rating: 5)

    Weve worked with 128 several times since purchasing our home. Theyre consistently professional, courteous and friendly with our very energetic and attentive dog. They offer suggestions for upgrades and maintenance without the big sales pitch that some companies give you. Jose came out for annual furnace maintenance, discussed some recommendations which were quoted and emailed within a day or two. Within a few days Craig came back to install an air purification system and Matt and Derek got our new hot water heater hooked up this week! Very pleased with the crew at 128 Plumbing, Heating & Cooling. Thank you!

  • Review 119 (2021-05-05 - Rating: 5)

    AC Service: The team was punctual, quiet, clean, and kept me informed.

  • Review 120 (2021-01-22 - Rating: 5)

    Great service from Izmir and Nick. Professional and super easy to work with. They took out our old system and put in a new one. They took the time to answer all my questions as well. The new system works great and I appreciate the care put into a neat and tidy layout for the pipes and wiring. Definitely will use 128 again!

  • Review 121 (2020-10-29 - Rating: 5)

    I would highly recommend 128 Plumbing, Heating, Cooling & Electric! They arrived on-time and were here for about 3 hours. He was very thorough in his inspection and cleaning of our heating system. He took pictures (which he also sent to us) and walked us through everything he did when he was complete and offered recommendations to help us keep our family safe and extend the life of our system. I‘m so happy we switched!

  • Review 122 (2021-03-23 - Rating: 5)

    Zack did an excellent job at our home. He was great at communicating what he was doing and made sure we were happy with what he was going to do before he did it. He was aware and alert of our space with 2 kids around the house. He has a great personality and we are blessed to have such a great person to help us update our home. Thank you Zack!

  • Review 123 (2021-01-25 - Rating: 5)

    After a surge knocked out our heating system these guys were on-site within hours. It was not a simple problem and they had it up and running very quickly. Guys were great, showed me all the repairs needed and how they were going to fix it. Greatest of all, they said theyd be back on-site in the AM and the showed up on time and with the right parts.

  • Review 124 (2020-11-25 - Rating: 5)

    These are the nicest folks to deal with! Especially Jared!! So professional and neat!

  • Review 125 (2021-04-13 - Rating: 5)

    We hired 128 Plumbing, Heating, Cooling & Electric to install a new heating system in our home this month (April 2021). Our sales person, Morgan, was extremely knowledgeable about any questions that we had during his initial visit and was quick to respond when my boyfriend would reach out with additional questions. He went as far as to sit with us at the kitchen table to work out all of the numbers before leaving, which we appreciated since other companies did not do that. They were also very communicative around the Mass Save loan process & helped us get a significant rebate that lowered our monthly payment! Our technician, Ron, and his partner the first day were AMAZING. So were the electricians that came on the second day (they even helped me get our Ecobee set up on my phone). They were all super friendly and Ron took a quick liking to our sweet pup, Olive (I like to think theyre friends now!). He worked quickly and efficiently, explained all the steps he was taking when installing the new system, and made sure that everything was working perfectly before finalizing his visit. He was really such a pleasure to have as our installation tech. The team was conscious of COVID-19 and were equipped with masks during their visit. We HIGHLY recommend this company for any of your plumbing, heating, cooling, & electric needs. I know that we will definitely be using them again! Thanks!

  • Review 126 (2020-12-09 - Rating: 5)

    I had used 128 Plumbing earlier this year to install some ductless units. I called them again to install another unit indoors. The job was done quickly and professionally. I was impressed at how quickly I was able to schedule the install.Thanks again! Im no longer freezing in my office.

  • Review 127 (2021-04-21 - Rating: 5)

    Fixed an outdoor light and I was truly grateful for the service that was completed..

  • Review 128 (2021-01-18 - Rating: 5)

    Jorge came to my home to do my yearly heating maintenance. He was courteous and very helpful. He answered all of my questions and did a thorough check and cleaning of the furnace. He even used a cleaner that left a nice scent in the system. He takes pride in his work and it shows!

  • Review 129 (2021-04-09 - Rating: 5)

    Their work is Beautiful!! We converted from oil to gas. Everyone from Morgan (Our sales guy), Leslie and the tech guys were Amazing! Everyone was really professional, on time, responsive, knowledgeable and Patient! Our experience was perfect, we are beyond Happy!

  • Review 130 (2021-01-20 - Rating: 5)

    We were very pleased with 128 team that installed our new AC system. This was quite a significant work. The installation took 4 days and it involved 2 handlers and two 4 tons condensers. The team was very respectful and considerate. They made sure that the disruption was minimum.

  • Review 131 (2021-01-26 - Rating: 5)

    Ron and Paul were amazingly professional and installed our new heating system extremely quickly. They were able to replace our old failed oil furnace with a new heat pump in 3 days. They were very patient with us, walking us through the whole system, and they diligently listened to all our requests and concerns. Really and amazing team.

  • Review 132 (2020-10-28 - Rating: 5)

    They performed annual maintenance/tune-up for oil furnace. Very thorough cleaning (unlike anything ive experienced before; they took 3 hours and cleaned everything impeccably!), excellent communication before and after on what to expect/what they have done/what should be done going forward, with pictures of before&after. Slight sales pressure to sign up for annual maintenance plan, though nothing other companies dont do, and not overly pushy. Very different experience than the other companies weve had prior. Highly recommended.

  • Review 133 (2020-11-03 - Rating: 5)

    Fantastic service. Tech was prompt, super informative, and did a wonderful job cleaning and services our steam system. Great customer service and experience from the moment he arrived until he left. Highly recommend.

  • Review 134 (2021-01-28 - Rating: 5)

    Very professional and kept me well informed during project. They were finally able to resolve an issue we had been dealing with for over a year. Would definitely recommend the trenchless pipe replacement process.

  • Review 135 (2021-02-26 - Rating: 5)

    The electronican was on time, courteous, and very knowledgeable. he explained the work needed fully and performed well. excellent service all around. i will definitely call them again.

  • Review 136 (2021-02-02 - Rating: 5)

    Sean did a great job. Fast and done right!

  • Review 137 (2021-02-19 - Rating: 5)

    Electrical outlet check. Simple issue. I wouldn’t have found it myself. Really happy to have outlets working again.

  • Review 138 (2021-05-17 - Rating: 5)

    We have used 128 PHCE for HVAC repair and maintenance for a couple of years and have always been very satisfied with their professionalism, ability to stick to a schedule, and quality of work. We were excited to learn they have expanded to their services and recently had them back to install recessed lighting and outdoor outlets. Our experience with their team of electricians was consistent with what weve come to expect from their HVAC crews. They were communicative and professional throughout and the job turned out great. They will continue to be our go-to.At one point they had to reschedule an appointment due to workers calling out. It was an inconvenience to get that call the morning of the job, but they were apologetic and able to reschedule for the next morning.

  • Review 139 (2021-01-19 - Rating: 5)

    We recently replaced all of our kitchen appliances. We had technicians from 128 to uninstall and install them. They were professional, efficient, and honest. Will use their services again.

  • Review 140 (2020-11-29 - Rating: 5)

    The election and the plumbers were professional, helpful and friendly. I’d definitely use them again

  • Review 141 (2021-01-28 - Rating: 5)

    Stephen and Jimmy were curtious and professional !! Knew exactly what to do and did it with ease and fixed the problem !!! Gave me options for the future to eleviate further issues !!! Overall good experience !!!

  • Review 142 (2021-03-22 - Rating: 5)

    Professional, polite, and prompt. Very satisfied.

  • Review 143 (2020-12-15 - Rating: 5)

    J.R. diagnosed an intermittent failure our gas furnace experienced randomly, by patiently checking all aspects of operation until he figured the new filter I had installed plus 2 floor vents I had closed were restricting air flow too much and causing the safety response of the system to activate.

  • Review 144 (2020-12-16 - Rating: 5)

    Great company! Highly recommended!

  • Review 145 (2021-05-04 - Rating: 5)

    Renzo was professional and courteous.

  • Review 146 (2020-11-05 - Rating: 5)

    Very good

  • Review 147 (2021-03-25 - Rating: 5)

    Superb customer service from start to finish.

  • Review 148 (2021-05-03 - Rating: 5)

    Great experience all around!

  • Review 149 (2020-11-24 - Rating: 5)

    Thorough job. Nice worker.

  • Review 150 (2020-12-04 - Rating: 5)

    Good Quality job on timely matter

  • Review 151 (2020-10-23 - Rating: 5)

    Excellent work all around.

  • Review 152 (2021-02-05 - Rating: 5)

    Annual Maintenace of On-Demand Water Heater

  • Review 153 (2021-03-20 - Rating: 5)

    Consultation

  • Review 154 (2021-03-04 - Rating: 5)

    Great service

  • Review 155 (2025-01-11 - Rating: 5)

    From the first call to the pair, these folks have it all figured out. Courteous, prompt and competitively priced. Scheduling was simple, the technicians communicated to update status. Shaun, Craig and Mike were fantastic. They diagnosed the problem and gave us options on repairs. They even took pictures to help explain what was going on. I would strongly recommend for any heating and HVAC jobs. Well done 128!

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