Benjamin Franklin Plumbing
Located in Andover, Connecticut
Address: 580 Lake Rd, Andover, CT 06232, United States
Phone: +1 860-222-7295
Rating: 4.8
Services
- Online estimates
- On-site services
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Drainage service
- Septic system service
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-24 - Rating: 5)
JR. and Ryan were at my house for 8am, and they stayed late to finish my boiler install. Both were true professionals and really great guys. Their work is outstanding. I cant recommend them highly enough. A+++ -
Review 2 (2024-09-20 - Rating: 5)
No plumbing emergency is ever easy to deal with as a homeowner however, I appreciate Ben Franklin for their amazing service from start to finish, Jeremy came the very next morning as early as his schedule would allow. He was friendly personable, and really took the time to listen to me and offer the best solution. He provided a reasonable quote and took care of our issue quickly as a result. I believe that I will continue to use Ben Franklin for any of my future plumbing needs. -
Review 3 (2024-10-30 - Rating: 5)
Satisfied prompt Service. What I thought was going to be a $4000 job. It wasnt the pipe that I was thinking. Thank God. Elliot was awesome findingwhere the leak really was coming from.They need to install a new Plumbing pipe and toilet😊. Elliott found the problem on Saturday., Was gonna have someone here ASAP Monday I suggested Tuesday if that was okay. cause its my day off since it wasnt urgent and he totally agreed Tuesday would be great. They work well with their customers. You dont know the condition of what was underneath my 3-year-old toilet. I just purchased this home and it was put in 3 years ago by LLC. Only Dana and I saw the Poorly condition. Im sure he had to take pictures😊 Thank you very much, Dana for your hard work.Here is a photo of a very well done job by Dana. -
Review 4 (2024-12-29 - Rating: 5)
Quick and friendly dispatcher. They gave us a realistic window as to when the technician would be here and he showed up right on time. The technician Max was fast efficient friendly and polite. We will definitely recommend the company and the technician. -
Review 5 (2024-10-24 - Rating: 5)
Dana is an excellent professional plumber who knows his craft. Really great customer service. A+++Dana recommended a sediment filter to resolve the the quality of the water and recent work on our well.He replace a blocked cold water washing machine valve and faulty toilet valve.Excellent service, quality and pleasure to meet him and to be your customer for life.Highly recommend Dana.Jerry & Nancy -
Review 6 (2024-10-15 - Rating: 5)
Prompt, professional and courteous. Very knowledgeable plumbers. This is the most professional service contractor I have ever dealt with. Very strong customer service focus in this company. Both calls and automated appointment confirmation and follow up. Very communicative. You are never left wondering. I highly recommend them. -
Review 7 (2024-11-11 - Rating: 5)
Issac Perez was such an incredible technician. He took the time to explain things and really made sure everything was working great before he left. He cleaned up after himself and was just an absolutely amazing person overall. Would 10 out of 10 recommend this company all of their technicians are like him. He answered all my annoying questions and really helped me understand the issues and how he was fixing them. Will be requesting him and Benjamin Franklin for future needs based off of this experience. -
Review 8 (2025-01-03 - Rating: 5)
Arrived on time, conducted thorough diagnosis of the problem, gave us a detailed explanation and ordered the parts. Best of all is how responsive they are and how well they communicate with ETAs and updates. Billing and payment are also handled efficiently. Their Customer Service is remarkable! -
Review 9 (2024-10-18 - Rating: 5)
We found a leak in the apartments kitchen from a pipe from the upstairs kitchen (we have a two family). My husband called Benjamin Franklin Plumbing and they sent out a tech the very next day. Devin looked at the pipe and said that he would be able to fix it the same day, which he did. Devin was very knowledgeable and polite. As soon as we gave the okay, he started with the repair. Other than the noise from cutting back the sheetrock and cutting out the old pipes (which couldnt be helped, obviously), we would not have known he was in the apartment; he was that quiet and busy with repairs. We are very happy with the repairs. Thank you BF Plumbing and thank you Devin Cardona. -
Review 10 (2024-12-09 - Rating: 5)
Joe Trehy and team did a fantastic job installing my hot water heater, greatly appreciated!! They quickly replaced the old leaking heater. -
Review 11 (2024-10-05 - Rating: 5)
We had a clog in our main sewage line and Ben serviced our home. He was punctual and very professional and completed the job quickly and efficiently. After the job was completed, his boss showed up with a camera to make sure our pipes were good. They were both so friendly and helpful, my husband and I were very impressed. Good service reflects good leadership! Hopefully, we won’t need their services again but if we do, we will definitely be calling back and requesting Ben! AMAZING service! I wish we could give more than 5 stars! ⭐️ -
Review 12 (2024-10-18 - Rating: 5)
The 2 men that installed my well pump system were hard working, respectful, and extremely knowledgeable. Everything completed was as agreed upon, the workmanship quality was excellent, the attention to detail was impressive. Swell worth the money I’ve spent so far on my home. I encourage anyone needing this service to give this company a hard look. -
Review 13 (2024-10-31 - Rating: 5)
I recently used Benjamin Franklin Plumbing, and I couldn’t be happier with the experience. From start to finish, Felix was top-notch. He was prompt, professional, and took the time to explain every step of the process. Felix was incredibly knowledgeable and went above and beyond to ensure the job was done right. He respected my home and left everything spotless. It’s clear they truly care about their customers, and I wouldn’t hesitate to recommend them to anyone in need of plumbing services. Five stars all the way!” -
Review 14 (2024-12-07 - Rating: 4)
Max was punctual and professional while he patiently determined what our plumbing problem was and fixed it promptly. He also made sure everything was working properly before he left. The best part of this experience with Benjamin Franklin plumbing is that they sent Max out to our house on a Saturday, December 7, 2024, when our regular plumbing company cancelled our earlier appointment for Friday, December 6, 2024, rescheduled us for the next Monday, December9, 2024, after they knew we had been waiting for several days to get an appointment!🤬🤬 Thank you Max and Benjamin Franklin plumbing!💜💜 -
Review 15 (2024-10-05 - Rating: 5)
Kenneth Moran did an excellent job at my home. He had a smile on his face the entire time, very professional and what I call Personality Plus He had all the equipment with him needed to complete the job. I would definitely highly recommend using Benjamin Franklin Plumbing for any future plumbing problems.The people that I talked to at the office, Sylvia, was exceptionally pleasant advising me that the technician was on his way.Diane -
Review 16 (2024-11-12 - Rating: 5)
Benjamin Franklin is the best plumbing team I ever seen. Especially Dan White his attitude towards customers and helping them to know how to perform certain simple checks what is good to save the cost and ensuring we feel comfortable with overall their work. In addition thank you very much for Benjamin Franklin Customer service team you guys are equally take responsibility to make your customers delight . Thanks again team Benjamin Franklin -
Review 17 (2025-01-08 - Rating: 5)
Felix was completely professional and completed the task without any problems.Arrived well within the window of time of the appointment. This is my second time having work done by Benjamin Franklin and so far everything has gone smoothly. -
Review 18 (2024-10-21 - Rating: 5)
Fantastic service. Max took his time to listen to me despite me knowing next to nothing about plumbing. He saved me a ton of money in my situation where I thought I was going to spend thousands. definitely happy with the service and will for sure recommend them as much as I can. -
Review 19 (2024-10-22 - Rating: 5)
The hose on my shower head burst. Ben Williams came to assess our problem and helped us order the correct hose. Max was here today and installed it. Both gentlemen were polite and professional. Were very happy with the service we received. -
Review 20 (2024-12-09 - Rating: 5)
I just wanted to share my great experience with Benjamin Franklin Plumbing, and Max especially! Friday morning we had what I thought was a simple plumbing problem that turned out to be a very expensive fix due to someone hitting our sewer line while working on running cable underground. Max walked me through everything he had done, and when he realized that it was an issue from the street, he talked to the guys out in the street and explained what he thought had gone wrong. He made sure I felt confident in what was going on, and was able to get another plumber out with a camera that evening to make sure it was 100% nothing on our buildings end. Max returned today and again talked to the city workers and explained what was going on so we didnt have to! Everyone I had talked to from Benjamin Franklin Plumbing was patient, kind, and understanding, not to mention prompt! I would absolutely use Benjamin Franklin Plumbing again. -
Review 21 (2025-01-06 - Rating: 5)
Very professional and courteous service. I will continue with this company for all of my future hvac and plumbing needs. Truly outstanding service. Transparent and affordable pricing. Love this company. -
Review 22 (2024-12-23 - Rating: 5)
The service techs were very professional, knowledgable and thorough. Showed up early, and solved my problem very quickly. Outstanding service.15/10! Great guys! -
Review 23 (2024-11-08 - Rating: 5)
Ami was great. Very professional and knowledgeable in his field. If you are in need call Benjamin Franklin. -
Review 24 (2024-10-25 - Rating: 5)
Brian is the best very good job .The water heater is working perfect and also he cleaned up the area I highly recommend Brian for the job ... -
Review 25 (2024-11-06 - Rating: 5)
Elliot was incredibly thorough and professional. We felt very confident and reassured that he could diagnose and fix the problem. We had no water and he arrived very early. He explained everything very clearly and was extremely thorough and patient. He left us with a great impression of his company -
Review 26 (2024-12-01 - Rating: 5)
Ryan came out for a checkup on a bogged down garbage disposal on a somewhat emergency call. We had a spare that we were prepared to use if the original was broken, but Ryan was able to clear it and get it working again in no time! Beyond his professionalism, Ryan was also friendly, funny and good natured. He came in wearing shoe covers and all his equipment was clean, and he was ready to get to work immediately.Weve never had a better experience. 11/10 would recommend! -
Review 27 (2024-12-29 - Rating: 5)
The technician Max came out on a Sunday for a problem. He was very friendly and professional. He understood the issue right away and solved it quickly and efficiently. We are very plkeased at the service! -
Review 28 (2025-01-02 - Rating: 5)
Once again another great experience!!! Thank you Jordan H. you were amazing so helpful and understanding we greatly appreciate you this guy definitely deserves a promotion one of the best Benjamin Franklin has I will definitely be requesting him in the future!! -
Review 29 (2024-11-07 - Rating: 5)
Elliot was very professional and knowledgeable to the plumbing needs our 2 units needed. He and his team got the work done in the same day and gave us a great deal. 5 out 5 🌟 -
Review 30 (2024-12-19 - Rating: 5)
Man, what cant these guys do?! They got out to our house quickly, diagnosed & fixed the issue with my hot water heater, and had several helpful suggestions for how to proceed with future plans on our home. Super nice, super efficient; highly recommend. -
Review 31 (2024-09-12 - Rating: 5)
I highly recommend Ben Williams, from Benjamin Franklin plumbers. Ben is honest, punctual, and extremely knowledgeable. He took extra time to explain exactly what we needed and why we needed it. Bens compassion to help others is evident in the way that he helped us to get exactly what we needed. His patience is unrivaled. Im happy to say that, when needed in the future, we will be using Benjamin Franklin Plumbers, requesting Ben Williams. He is an excellent representative for his company. The service he provided was outstanding.*I would also like to add that Brian also took the time to come into our home to assess our plumbing situation. He, too, was very knowledgeable, informative, and friendly. Benjamin Franklin Plumbing clearing comprehends what it means to provide great service to its customers! -
Review 32 (2024-12-26 - Rating: 5)
The technician that came to my home was Felix . He was personable, knowledgeable, and reassuring. He explained to me through detail what had to be done and the type of job that needed to be done and why.Thank you FelixStaci -
Review 33 (2024-11-22 - Rating: 5)
Issac Peres is skilled and smart technician. He did the task quickly and perfectly.He did not leave the place before cleaning it. He cares about customers as they are part of his family.I recommend him -
Review 34 (2024-11-13 - Rating: 5)
Devin was punctual, efficient, thorough, and a really nice guy. Kept me informed throughout the process. He cleaned up after himself and the price was good too. This company really understands customer service..🥇 -
Review 35 (2024-10-30 - Rating: 5)
These guys know what theyre doing. Work is done on time & theyre very understanding & have great sense of humor. Definitely recommend. The only issue i had was working with their financial company Green Sky. Really hard to get someone on the phone. Starts with an automated system. Benjamin Franklin plumbing jumped in and offered to help. That definitely means a lot. -
Review 36 (2025-01-08 - Rating: 4)
Felix was friendly and efficient and I am very satisfied with the service provided to solve the sink clog in my upper bathroom. Although it was more complicated than I hoped, the job is done! -
Review 37 (2024-08-21 - Rating: 5)
I am a relatively new customer of Benjamin Franklin Plumbing.i used them almost a year ago when I had a refrigerator that was hooked up to my water supply that I needed to have disconnected. I had purchased another fridge but the company I bought it from had no one who knew how to disconnect it from my water line and no ideas of who to recommend. I signed up with Ben Franklin Plumbing at that time and they did the job. I was satisfied so I signed up for their service that was available any time for a small. Monthly fee. The service also provided a checkup of my system annually.The first servicing was today and I could not be more satisfied. Joseph R. Trehy came to my house and did extensive work cleaning out my water heater and making sure everything was functioning. He replaced an item or two, made sure everything is working and did a thorough job. I am a satisfied customer and highly recommend Benjamin Franklin Pluming to anyone who needs reliable and prompt plumbing work done.Janet Smith -
Review 38 (2024-11-06 - Rating: 5)
Started positive with the appointment arrangement taking only a few minutes and no long wait. On the day of appointment, Nick and Malachy were a little early, keeping with the Punctual. We reviewed the situation and the guys got right to work. Both were very responsive to questions and leaning over their shoulders. In the end, the repair was completed and questions about the new arrangement were answered. Ive dealt with my share of plumbers in the 47 years here and this company, and staff, vaulted to the top with this repair -
Review 39 (2024-08-20 - Rating: 5)
Vincent and Anthony did an excellent job!!! Very informative. Let me know what was going on and provided options and cost for repairs. Highly recommend. Ill be calling back for dishwasher install and kitchen sink repair.Joe did a great follow up install. He was informative and considerate. The new sink looks great.Customer service reps are easy to talk to and are on top of it.Thanks to all. Ill be contacting you for my next project. -
Review 40 (2024-12-28 - Rating: 5)
Benjamin Franklin Plumbing is a very efficient plumbing company ! they respond quickly and their plumbers are very professional. I have no complaints i would use them again -
Review 41 (2024-12-01 - Rating: 5)
Very quick to schedule us in at a short notice, our technician was very polite, clean, personable, and knowledgeable, including giving us tips for better maintenance in the future. I will definitely use them again in the future. -
Review 42 (2024-10-24 - Rating: 5)
Devin went above and beyond for a difficult clog underneath our old homes septic issue. He tried multiple times and reviewed other options with us and when we were about to give up hope he was able to get it done! He was determined, experienced, able to provide some education moving forward on solutions. Absolutely went above and beyond. -
Review 43 (2024-09-30 - Rating: 5)
Ben Franklin gives me peace of mind. I know a knowledgeable plumber will service us whenever we need it. Today he repaired a leaking faucet. I asked him to check the salt in the water softener. He found that the unit was showing an error message. He reset it. I am so grateful for his observant eye. He also noted that my hot water heateris over 10 years old and he provided an estimate of current replacement cost. A very thorough job today. Thank you. -
Review 44 (2024-11-22 - Rating: 5)
Anthony is a great communicator and explain the issues and what needed to be done. He was very professional and respectful. I am older, and it was nice to work with someone who has good manners. -
Review 45 (2024-08-09 - Rating: 5)
Amisadai arrived promptly and was respectful. He was knowledgeable. He was helpful and listened to our explanation.He diagnosed the problem and fixed it including going to get the part.Great job. Franklin Plumbing was the only service to answer the phone and was able to come out and fix it the same day. -
Review 46 (2024-11-26 - Rating: 5)
Anthony came to help me today with a leak I uad in a broken pipe in the wall. He was knowledgeable and fixed the leak fast. Now I can enjoy me holidays with my family. Thank you so much ! -
Review 47 (2024-11-27 - Rating: 5)
Benjamin Franklin Plumbing, at the Andover CT office, was considerate enough to help schedule the service for the same day. Anthony was the plumber who arrived to complete the request andhe was very friendly, courteous and professional. -
Review 48 (2024-11-29 - Rating: 5)
This is an excellent company with really good workers. They were very professional and came out immediately when I explained my issues. The two two that were sent were both very helpful and corrected my problem. Elliot and Rueben -
Review 49 (2024-07-31 - Rating: 5)
We had a great experience with Felix. He explained everything prior to starting and was honest about possible next steps depending on what needed to be done. They came same day and were reasonably priced. We will be using them again in the future. -
Review 50 (2024-10-11 - Rating: 5)
My experience with the technician was great! He was very efficient, professional. We had this emergency at lunch time, and I called Benjamin Franklin, and they were able to send a technician on the same day. -
Review 51 (2024-09-24 - Rating: 5)
They did a wonderful job. They were thorough, very knowledgeable and efficient. There is a caveat.I thought the cost was exhorbitant. Cost for less than on full day was $4600 for two men, At $100 an hour, labor should hav been $1,600. Parts include about 100 feet of copper pipe, some fittings and perhaps 3 gate valves. -
Review 52 (2024-12-31 - Rating: 5)
Max and the Benjamin Franklin team were timely, honest, and professional. Very happy we went with them today! -
Review 53 (2024-11-27 - Rating: 5)
Devin was prompt, knowledgable, and had to figure out what the problem was and tried several ways till he got it flushing properly. I appreciated the foot coverings too! He was also polite and friendly. -
Review 54 (2024-11-17 - Rating: 5)
I worked with Joseph Trehy and he did amazing work! I will definitely use Benjamin Franklin Plumbing again and would love to work with Joseph in the future! 10/10 experience! -
Review 55 (2024-12-28 - Rating: 5)
My 1st experience with Ben Franklin was exceptional….Tech was friendly professional informative and quick…He identified the problem and rectified it in 15 minutes….Excellent Service -
Review 56 (2024-12-15 - Rating: 5)
Great technician very informing on my issue and things i can do to get it fixed also did his best to help me on a Sunday and the person who also helped me to get a technician to me whom was very understanding i appreciate the fact that they did so…. I recommend them 100% -
Review 57 (2024-11-02 - Rating: 5)
The worked that Felix did was outstanding. He was a joy to have in my house and did a great super job and cleaned the area when he was finished. I will request him next time that I need plumbing service .thank you. -
Review 58 (2024-11-11 - Rating: 5)
Ami did a great job for our plumbing needs; friendly and very knowledgeable. So much so that we had him again a week later for another project. -
Review 59 (2024-07-15 - Rating: 5)
I literally cannot say enough about Benjamin Franklin plumbing! I called them on a Sunday morning they responded quickly and efficiently! I had an amazing young man Ben Williams who was at my house within a couple of hours. Explained my problem with me efficient and thoroughly and respectful! He got the job done! Ben Williams Thank you so much! Your an amazing young man! -
Review 60 (2024-09-23 - Rating: 5)
Benjamin Franklin Plumbing was a huge help today. I had a water leak I couldn’t fix and they were able to accommodate me. Amisadai did a great job & he was very informative! -
Review 61 (2024-11-13 - Rating: 5)
Your technician was very pleasant and knowledgeableHe was very thorough and made sure what he had done fixed the issue we were having. Your company has been a pleasure to work with. -
Review 62 (2024-08-25 - Rating: 5)
Joe was rapid in a response time and he was friendly and informative as well as productive and speedy with the repairs conducted. AND, this was all on a Sunday afternoon ER call! Great business and even better employee! Highly recommend! -
Review 63 (2024-08-09 - Rating: 5)
Great service and advice for installation of new bathtub. We will be getting back with them when we are ready to proceed. Dana is a great Ben Franklin Representative and his experience and nice personality makes him ideal to partner with in this project. -
Review 64 (2024-08-06 - Rating: 5)
We wanted to say we were 💯 % happy with you guys Ben Williams was awesome he was clear and did everything with patience . Seriously Ben rocked this job at our house we would recommend your company to anyone and I have told people you guys are amazing.Awesome job thank you so muchSally B. -
Review 65 (2024-11-26 - Rating: 5)
Ryan and Jordan from Benjamin Franklin Plumbing - Andover were professional, friendly, focused on the task and took the time to explain everything and answer any questions I had. I would absolutely recommend these gentlemen! -
Review 66 (2024-12-05 - Rating: 5)
The best at his craft. Very professional. Love the quality of work he did. Plus the extra customer service he gave us. -
Review 67 (2024-08-28 - Rating: 5)
I was very happy with my last service visit, especially with the responsiveness of Anthony and Steve. They were courteous, efficient and answered all of my questions. Highly recommend. -
Review 68 (2024-11-06 - Rating: 5)
Vincenzo and his partner came out and looked at my jet pump, fixed the issue in no time. Polite and professional and we’re here quick. Thanks again. -
Review 69 (2024-11-20 - Rating: 5)
Ben was a very nice guy and addressed the issue very quickly. It was no charge as it was simple. Very friendly personality and will use in the future. -
Review 70 (2024-11-20 - Rating: 5)
They came out promptly for my water heater the same day and replaced it. Both gentlemen were professional, courteous and knowledgeable. -
Review 71 (2024-06-02 - Rating: 5)
Benjamin Franklin and Ami are awesome! We had water leaking above our water tank. They were able to send out a technician on a Sunday and get it fixed quickly. Ami was patient, knowledgeable and explained in detail what the issue was. I would definitely recommend signing up for their membership program as there are great benefits. We will definitely be using them for our next service! -
Review 72 (2024-11-12 - Rating: 5)
Devon was very helpful and completed both tasked asked of him in a timely manner. He explained everything he needed to do and also had the knowledge to complete everything that was asked. -
Review 73 (2024-10-25 - Rating: 5)
Im very happy with Bens professional, he went over with me what he was doing and explained the situation. He took his time to made sure the job was finished, to his satisfaction. If I ever need anything else fixed, Ben is who Im calling to fix the problem. Im glad I called Benjamin Franklin Plumbing, and my wife us happy our drain is unclogged. Great Job Ben -
Review 74 (2024-10-26 - Rating: 5)
Elliot did a great job he gave me a very thorough explanation and was very professional. He walked me through repair options and explain things clearly. -
Review 75 (2024-07-22 - Rating: 5)
Nick Miller from Benjamin Franklin arrived as scheduled, worked and acted as a true professional. And he departed from a clean work site with a new water filter and larger water tank. Our water pressure seems better than in recent months. Right now the experience has gone exactly as we have hoped so far. Nick is a friendly, classy young guy. -
Review 76 (2023-11-30 - Rating: 5)
Ben did an excellent job installing my 4 stage water filter system. The filters are tucked away while still being easily accessible for replacement. The install is a work of art. -
Review 77 (2024-06-28 - Rating: 5)
Excellent meeting, such a knowledgeable rep. Here for bid on removing propane hot water tank and installing on-demand electric hot water heater. Gathering bids. Both the initial lady answering phone (cant remember her name) and rep Greg were outstanding to work with. Very impressed. -
Review 78 (2024-08-14 - Rating: 5)
Absolutely LOVE BENJAMIN FRANKLIN plumbing Services. Robert is the BEST! He is very competent, professional and such a sweet polite man. He explains what he will need to do to repair any issues we have and he makes sure that all is well before leaving our home. With technicians like Robert Benjamin Franklin is the Plumbing Co for all conscientious home owners. We opted for the membership package and are so very happy we did. Their response time is immediate, within a 3 hour window, day of calling. The dispatchers are caring and helpful. Its a wonderful company to do business with! -
Review 79 (2024-07-25 - Rating: 5)
Excellent service. Elliot fixed the leak and reviewed the workmanship of the remaining pipe installation to ensure everything was up to code and professionally installed. Thank you so much. -
Review 80 (2024-12-20 - Rating: 5)
Ben was knowledgeable, courteous and helpful in solving my water problem. I would highly recommend The Ben Franklin Plumbing family.Tony D. -
Review 81 (2024-05-17 - Rating: 5)
I love the professional tech Dan was excellent, has a great demeanor.Check out issue and what was wrong and showed me how to set the clock if the power goes out and to check wateruseages. He took the time to explain everything. Very friendly, professional and knowledgeable individuals. Top notch person. Made everything right!Thank you DanDiane R.5/17/24 -
Review 82 (2024-07-30 - Rating: 5)
We needed quick service for a natural gas line repair and Benjamin Franklin Plumbing checked all the boxes. They set us up with an appointment immediately, communicated throughout including sending the technicians bio, notified us when tech was on his way and professionally completed the needed tasks. This outfit was the 5th or 6th we called and it was no contest from the start. -
Review 83 (2024-12-16 - Rating: 5)
The initial service, i.e. determining the scope of work, getting advice on how to proceed was very good. Time will tell if the information results are good enough to continue. -
Review 84 (2024-11-01 - Rating: 5)
Anthony and Vinny did an amazing job and were a pleasure to have in my home thank you so much for everything and Ill be using you for all my repairs in the future.! -
Review 85 (2024-12-05 - Rating: 5)
Elliott of Ben Franklin Plumbing was personable, professional, and prompt. He provided a detailed quote in record time. Thanks -
Review 86 (2024-06-03 - Rating: 5)
Felix was amazing! Instantly found my problem and had my plumbing repaired expediently. He also inspected everything else in the house. The staff were super friendly and helpful. They were able to come first thing in the morning the next day after my problem arose. I highly recommend Ben Franklin Plumbing! -
Review 87 (2024-12-31 - Rating: 5)
Elliot was nice, respectful, and explained everything. Will be using them again for future needs. -
Review 88 (2024-09-16 - Rating: 5)
Ken installed my faucet, fixed some leaks under the sink, and also installed a main shutoff valve. He was kind and courteous throughout, and did superb workmanship. -
Review 89 (2024-06-11 - Rating: 5)
Felix did an excellent job, very professional, very friendly, I would certainly use him again! Thank you for your responsiveness, and scheduling the appointment very quickly. Great experience! -
Review 90 (2024-11-20 - Rating: 5)
Anthony came with Jack. They were excellent. They took care of leak, checked the rest of house and hiked me up with your company for my bathroom and kitchen remodel. -
Review 91 (2024-07-01 - Rating: 5)
Of course we had a problem on a Sunday afternoon. Water leaking badly at shut off valve. Had to shut it down so no water at all! Called our regular company around 1:20 pm. and was informed that someone would call back. Four hours later I had to call two other companies listed as “emergency” plumbers. Nobody could come for at least 48 hours.I then tried BENJAMIN FRANKLIN PLUMBING… I was not a customer, never called them before BUT they were able to send out a wonderful, polite, compassionate, concerned and very competent young man named Ami. Goodness gracious, I do believe that I have found a new business that I can trust and rely upon. -
Review 92 (2024-08-12 - Rating: 5)
Terrific overall experience with Robert and Benjamin Franklin Plumbing!! Robert was knowledgeable, sympathetic and worked fast, all the while being polite, courteous and thorough. Will call again for all future needs! -
Review 93 (2024-08-21 - Rating: 5)
Excellent job! Polite, knowledgeable & extremely hard working 👌🏽 promptly replaced the heater with no issues/no involvement from the owner. drove results through resolution. -
Review 94 (2024-07-23 - Rating: 5)
Ben our technician was vary helpful and explained everything.he was polite courteous to the family. We would be happy to have him or any technician from Benjamin Franklin plumbing in our home for any future work. -
Review 95 (2023-08-16 - Rating: 5)
07-2022John did a great job with the whole house review of our plumbing fixtures and their functionality! I got a report with pictures and highlighting problems uncovered. As it turned out there was a badly rusting connection to our domestic water heater which he repaired the same day.08-2023Ben Franklin Plumbing has now done perhaps a half dozen jobs for me over the past few years. First, I applaud their thorough policy of communicating with customers about all aspects of anticipated and completed service. They provide confirmations and reminders of scheduled service, scheduled arrival, and upon completion, where applicable, a report and pictures are provided. Upon completion they always solicit feedback on my satisfaction with the work done. Service people always speak well and dress well.After a thorough whole house review of our plumbing systems we decided to have a tankless water heater installed to replace an aged tank. Jr Green (and his associate, Matt) arrived on time, did a great job of installing the new heater and cleaned up the area when done. As a free add-on to the job they did a camera inspection of waste lines leaving the house; they found that the 70 year old clay pipes need replacement. And... they stayed until all the work was done, and they had reviewed the new heater with us, which ran until after 5 PM. Thanks guys! -
Review 96 (2024-10-12 - Rating: 5)
You guys at benjamin plumbing are incredibly fast! Amisadai was amazing! He was able to trouble shoot our problems in a matter of minutes. He found a clogged baffle and was able to clear it quickly. Also noticed that our main drain pipe was in bad shape. He gave a couple of options for fixing and the pipe will be fixed permanently.Very pleased with his service and with Benjamin plumbing! Always good to have a plumber un your pocket! And did you guys get Felix his new boots??!!! -
Review 97 (2024-11-21 - Rating: 5)
Felix was very efficient and a very sweet guy. I would definitely ask for him for any further plumbing needs I have. -
Review 98 (2024-06-14 - Rating: 5)
Daniel, a Ben Franklin tech in Connecticut, gave excellent customer service. He explained exactly what the issue was with my equipment, sent me photos (because I live in a different state than my rental properties) and he showed me how to correctly maintain our equipment to prevent future costly repairs. Great communication, service. -
Review 99 (2024-05-20 - Rating: 5)
Lucas was courteous, professional and on time. He came out to assess s an issue with our toilet and was super knowledgeable. He gave us several options for work we need and was very considerate. I felt he was honest and only recommended what was needed, didnt try to push me into anything or recommend anything that wasnt essential. Very impressed and would recommend -
Review 100 (2024-11-08 - Rating: 5)
Eliot was quick, knowledgeable, and very respective of our home. From such a positive experience, I will be sticking with Benjamin Franklin plumbing from now on for my plumbing needs. -
Review 101 (2024-06-12 - Rating: 5)
Great story. Lost water at 8:30 AM. Called local plumber. Left message. No response. Called Ben Franklin and they were here at 9:30 with Elliot and team. Replaced deep well pump and at my request, also replaced 50 year old pressure tank and installed a filtration system. Elliot and Malikee worked until 8:30 PM and had system up and running! The quick response was (and is) greatly appreciated. Thank you for doing all this work in one day!Best regards,Marcia and Chuck Eaton -
Review 102 (2024-05-27 - Rating: 5)
Ken was very professional and helpful beyond expectations. He has knowledge and does everything in a timely manner. He fixed the problem in my house fast and perfectly. I would definitely hire him again and strongly recommend his service.Thank you Ken -
Review 103 (2024-02-22 - Rating: 5)
I have always had positive results with Ben Franklin, today was no exception.Michael W has decades of experience!He explained professionally, on terms I could understand, about different systems and what would be the best options for my situation! I felt confident in my decision because of his expertise.Ben Franklin added an exceptional / very qualified person to their list and Im hoping he will be sent to install my newest system!!!Jermaine C was the person sent to install my water system...timely professional, hard working,and clean up was complete! Another positive experience!! -
Review 104 (2024-05-24 - Rating: 5)
They responded quickly and were very polite and helpful. They were able to get a tech out next. Joesph T was great. He went above and beyond with customer service. He explained everything and gave me options. Looking forward to having this company come back to work on our next project. -
Review 105 (2024-08-05 - Rating: 5)
They were great. Came out in 4 hours and Ami was wonderful. So helpful, kind and he got it fixed! A great experience! -
Review 106 (2024-03-30 - Rating: 5)
Their after hours emergency support provided very helpful information, and they had a super nice and skilled technician here first thing at 8am the next morning. Their application allows tracking and real time visibility to when they will arrive. He stayed on site and replaced our busted hot water heater until we confirmed everything was working as needed. Vincenzo was friendly, transparent, knowledgeable, great with our kid and dog. I would recommend and will use again in future -
Review 107 (2024-12-23 - Rating: 5)
Ryan the tech was great. Communication was good. It was a little expensive but that seems to be the norm these days. -
Review 108 (2024-09-17 - Rating: 5)
My Technician Jim M. Arrived early, thoroughly explained the process and their approach. I’m looking forward to getting my project rolling here shortly. Thx Jim! -
Review 109 (2024-04-06 - Rating: 5)
These guys and gal did the most impressive plumbing I have ever seen! Vinny,Mike and the rest of the team deserve raises! Even though it cost a lot it was money well spent! I feel very safe with the job they did! If you ever need ANY kind of hvac work I highly recommend Benjamin Franklin!! You will not be disappointed! -
Review 110 (2024-12-02 - Rating: 5)
Technician was very knowledgeable and very nice. Also they came earlier than quoted about the time they would be at the property. -
Review 111 (2024-10-09 - Rating: 5)
Ben Williams was an enormous help in making us understand the problem with our furnace. When we made the decision to replace it with a new one, he walked us through the entire financing and installation process with nary a wrinkle on his brow!Ben, thanks for addressing all of our questions and concerns and helping us to make a confident decision about this big purchase.Mr Jr Green is a master tradesman who installed our furnace. He also saved us money by reusing a part. A gentleman, he answered all our questions and did an excellent work. Thank you.Mr. Ken Moran, while replacing some pipes and valves for us, found problems with our kitchen sink plumbing. He and Felix gladly fixed it even though it was a long and tedious task. Thank you.Brian L did a great job. Thank you.I had a problem recently with my bathroom plumbing and Ben Franklin promptly scheduled an appointment. Mr. Careem Bentley arrived on time and efficiently repaired the issue. We also needed to replace our old water heater and he was happy to replace it even though it was not on his schedule. Eric gave us a good quote for the water heater replacement, and Careem completed the work efficiently and meticulously. A job well done and a satisfied customer; always a winning combination. Thank you.Mr. Felix Colondres is an excellent plumber and a gentleman. He completed the job well and to our satisfaction, explaining the whole process to us and giving the quote before he started the work. -
Review 112 (2024-10-02 - Rating: 5)
Joseph was amazing! Punctual, polite, knowledgeable, and most of all very professional! 10/10 would recommend! -
Review 113 (2024-05-25 - Rating: 5)
Being a holiday weekend- I was so impressed that I was able to get a skilled plumber to fix a leaking pipe going to my hot water heater.Dan was knowledgeable, skilled and pleasant. I was so relieved that I found Benjamin Franklin Plumbing and was so pleased with the professional way they dobusiness! -
Review 114 (2024-08-29 - Rating: 5)
Had a toilet back up and called and they came out next day,very knowledgeable and understood my concerns and explained what they would do in great detail,very happy with there service and recommend to everyone -
Review 115 (2024-09-09 - Rating: 5)
Excellent Both Devin and Amisadia were able to get here in time and very courteous. I couldnt ask for a better job well done. -
Review 116 (2024-06-25 - Rating: 5)
(VINCENZO B.) This is the reason I have used Benjamin Franklin Plumbing on multiple occasions. The Staff is topnotch. Vincenzo did an outstanding job, and exceeded my expectations. Price was spot on for the parts and labor. I will continue to and would recommend and do business again with Benjamin Franklin Plumbing. -
Review 117 (2024-12-11 - Rating: 5)
Joe is very professional and accommodating. He explained the work that needed to be done very clearly and answered all of my questions. -
Review 118 (2024-09-19 - Rating: 5)
He is a great guy even though I knew nothing he was talking about but he tried very hard to make me understand what he was saying , he did help out a lot and gave plenty of suggestions on what to do and what steps to take next grade a guy .. -
Review 119 (2024-05-30 - Rating: 5)
Benjamin Franklin plumbing were the first people to respond from Angi’s list. We had a broken water heater and they were willing to send a service technician out to our home that day. The technician (Robert) who came out was communicative, polite and efficient. The water heater was installed in a few hours and we’re back in business!! I will definitely recommend BF plumbing to anyone who needs their service. -
Review 120 (2024-11-01 - Rating: 5)
Love the company. I’ve used them for a few years and have never had a bad experience. -
Review 121 (2024-10-26 - Rating: 5)
Devin was efficient, courteous and friendly. Kept me posted on progress. Wore booties throughout and left the work areas in clean condition. -
Review 122 (2024-11-05 - Rating: 5)
I am so happy for a company that has honesty, you dont have it now of days. Thank you for your help and honesty -
Review 123 (2024-08-14 - Rating: 5)
Every experience I have had with Benjamin Franklin has been superb. Year after year, job after job, professional after professional - they never let me down. They are honest, knowledgeable, kind and make you feel as if it’s family helping you out. I’ve honestly experienced very few companies who get it right from the very initial phone call all the way to the end of the job, but this company does it every single time! -
Review 124 (2024-07-10 - Rating: 5)
Lucas completed his work and very happy with his work. He was quick and responded to all questions. He is recomended. -
Review 125 (2024-12-27 - Rating: 5)
This service was great. Isaac did excellent work. -
Review 126 (2024-04-17 - Rating: 5)
I had very great service. The technician was on time. He explained to me the problem and explained the best option to fix my sump pump. He fixed it the same day and did an amazing job. Im was very satisfied. I definitely recommend. -
Review 127 (2024-02-21 - Rating: 5)
Daniel white was great. He drained my main sewer line and made sure all the drains were optimal. He was patient and personable.Eric Benoit was also great the next day; he investigated my main line with a camera. I am very happy with the results. Thank you. -
Review 128 (2024-06-06 - Rating: 5)
Vincenzo from Benjamin Franklin Plumbing provided a quote for me today (6/6/2024) for a new water heater. He arrived as scheduled, very courteous, knowledgeable and provided a number of different options and recommendations as to how I could address my water heater needs. He was very helpful, efficient and left me with a couple quotes to consider as well as a full understanding of what my options were. No pressure, just a very professional, knowledgeable approach to provide me the necessary quotes of the various options we reviewed.RSC -
Review 129 (2024-09-13 - Rating: 5)
Jermain worked really hard to get our new dishwasher in. I really appreciate all the work he did and dedication to making sure it was working great. -
Review 130 (2024-07-15 - Rating: 5)
These guys really know what theyre doing. Not phased at all with my plumbing problem. Open to discussion and willing to find a solution. I highly recommend Ben Franklin and Vincenzo B. for any plumbing work. -
Review 131 (2024-03-18 - Rating: 5)
Jermaine was very professional, very knowledgeable and very respectful. I trusted him the moment I saw him. He did an excellent job. I stayed away to give air to breathe and I was so comfortable I even went to sleep. You should be proud to have such a fine young man working for you. -
Review 132 (2023-03-31 - Rating: 5)
Outstanding Performance and Service from start to Finnish !They found other issues that had to be taken care of and they took care of them as well.Would highly recommend Benjamin Franklin for all my plumbing needs -
Review 133 (2024-04-20 - Rating: 5)
My kitchen sink drain were clogged for two weeks and I tried many methods to fix it But I called Benjamin Franklin plumbing in the morning and they came to my house same day in less than 3 hours and resolved the problem, plus they installed new pipes to my sink. They were so great and so professional leaving everything clean after done their job. I recommend them. Also they have a membership which save you money and good service. -
Review 134 (2024-01-23 - Rating: 5)
Felix and the field supervisor came over to evaluate a large leak. Rotted copper piping in my old house, causing a leak from the second floor to the basement. Personable techs, no complaints. Talked about fly fishing and life with them in between. The bad reviews I see, seem to be from people not asking basic questions while the tech is at their house. Youre not forced to do anything with these guys. Theyll let you know a price for the job completion and you can accept it or not like any other place. But they have to diagnose the issue like any other plumber, which costs money - pretty obvious. Ive fixed a lot of stuff in my house via YouTube and some Google research and it seems to be what a lot of the complaints are from - smaller jobs that people are baffled at the price of from a professional plumber. Diagnosis costs money, unbelievable that people complain about it especially if the issue isnt immediately apparent. This job is beyond my skill level and theyre quick, and will be back tomorrow to finish (not an emergency for me). Cant complain at all. -
Review 135 (2024-05-09 - Rating: 5)
Ben came to our home within the scheduled time. Did his work efficiently and neatly. Ben is knowledgeable and professional. Upon leaving, the area was spotless. Ben is very personable and definitely recommend Ben FranklinPlumbing. -
Review 136 (2024-09-17 - Rating: 5)
Jim was very nice and efficient. Very professional and courteous to all my questions. Thank you so much -
Review 137 (2024-07-18 - Rating: 5)
Very professional and knowledgeable staff. The crew is very punctual and communicate clearly about the next steps. I am very pleased with their services. -
Review 138 (2024-05-18 - Rating: 4)
The technicians came at a reasonable time. They were very informative as well as Patient. Did a great job with explaining what was going on with my home as well as how to fix it. I would recommend them. -
Review 139 (2024-08-20 - Rating: 5)
I needed professionals, I got professionals! Very pleased with Jermaine’s workmanship, as I was also pleased with the professionalism of all the Benjamin Franklin team that came to our rescue! -
Review 140 (2024-09-12 - Rating: 5)
Elliot was amazing. Extremely knowledgeable and throughly explained everything truly cared for the home owner. -
Review 141 (2023-02-02 - Rating: 5)
New multi-family land owner who was fortunate enough to be in the service area. Dan in the NE CT area is amazing. Expert restoration of plumbing system over 30 years old as well as modifying with an eye towards eco-friendly solutions. You’re crazy to use anyone else & 2 busy to do it well urself which is why u read this. Call them, they literally came out same day! Have newer photos & might add later but the previous owner knew what was up 🙏🏼 -
Review 142 (2023-04-20 - Rating: 5)
Ben Franklin was promptin their response throughout our process. We needed to replace an existing shutoff on our existing gas line to our grill. Vincenzo was on time, attentive, explained exactly what the process was, and completed his task. It was a breeze! Thanks Ben Franklin! I highly recommend them for any plumbing needs! -
Review 143 (2024-11-16 - Rating: 5)
Great job everything was done fast and perfect. They came right out and would always use them. -
Review 144 (2024-08-18 - Rating: 5)
Elliot was great! Knowledgeable, professional, and took the time to answer all of our questions and concerns. -
Review 145 (2024-10-04 - Rating: 5)
Service was fast and great. Everyone was friendly and nice! Would definitely hire them again! -
Review 146 (2024-12-20 - Rating: 5)
Very knowledgeable and willing to teach at the average joe level to the point where I understood everything! -
Review 147 (2024-07-26 - Rating: 5)
Service was greatIt was at my sons house and my son said Rohan was great.!!He explained everything he was doing with my sonHe was reasonable with what repairs are neededHe was very thoroughNo complaints al allI liked that he came right on time and let us know he was on the way4/22/20Robert was great! He explained every thing he did.His work was efficient and done nicely. Everything was cleaned when he was done,He was professional and pleasant.7/26/2024Amisadai was very professional and knowledgeableCame to my property due to a major leak from a hot water heaterFriendly and considerate thank you -
Review 148 (2024-12-05 - Rating: 5)
Anthony was very helpful with my needs. Very professional and helpful. Highly recommended. -
Review 149 (2024-03-27 - Rating: 5)
I was very impressed with the ease of securing an appointment and the quick response. Ben Williams was extremely knowledgeable in assessing my plumbing issue and offered several solutions. The work was done in professional and timely manner. -
Review 150 (2024-11-14 - Rating: 5)
Amazing job have been done quick service get it done right after estimate -
Review 151 (2024-08-01 - Rating: 5)
They arrived within the same day of the request, were very professional, and did a phenomenal job with the repair. Thank you!! -
Review 152 (2024-10-05 - Rating: 5)
Thank you you were all great and very professional . I am deaf and dont use the phone. My wife does not like to make repair calls but you were great thanks again -
Review 153 (2024-11-21 - Rating: 5)
Vincenzo Baldi did an A+ plusjob !Vincenzo was very polite and very thorough and very knowledgeable.My wife and I couldn’t be happier and it is so nice to know that our home is safer, especially with winter around the corner!Thank you.Scotty Johnson -
Review 154 (2024-10-10 - Rating: 5)
Work was done on time and at a good price and Devin was awesome, l would highly recommend Benjamin Franklin Plumbers.thank you . ALAN -
Review 155 (2024-03-17 - Rating: 5)
First time with Benjamin Franklin. I was very happy with the emergency service and thoughtful and methodical approach to solving the main line clog, while considering the poor condition of the iron pipe. Careem Bentley, my plumber, was spot on. And friendly. He genuinely cared about our problem. And he thoroughly explained the steps needed to address the problems. He brought in additional resources to get the blockage cleared and to plan for a long-term solution. Well done! -
Review 156 (2024-02-23 - Rating: 5)
Jermaine C. came to my house today and did a very excellent good job. Everyone in the home was well please, and he let us know other problems that we have that we will attend to later.Benjamin plumbing does a lot more than just plumbing, and we will be using them in the future.Thanking them for their service,Ms. Smalls -
Review 157 (2024-10-30 - Rating: 5)
I have to say that I was very happy with the service that I was provided at my Moms house. I live in another state and I try to maintain my mother’s home remotely so there are times when it can be quite challenging. The technician “Ben” was super helpful in every aspect of service. He was very kind towards my mother as well which I greatly appreciate. I would definitely recommend this company and I’ll be sure to call on them for any future needs. Thank you so much Ben. 😊 -
Review 158 (2023-09-25 - Rating: 5)
I had a leaky washing machine valve. Robert W. Was responsive and did a fantastic job. I will be using Ben Franklin for future projects. My new valve is in the photo. -
Review 159 (2024-03-02 - Rating: 5)
VERY good first experience with Eric and Benjamin Franklin plumbing! From making the appointment (they were very accommodating to my crazy schedule), to Eric explaining everything and options, etc. Super nice guy! Waiting on some water tests and then go from there. Very happy so far! Thank you Eric! -
Review 160 (2024-03-29 - Rating: 5)
I am very grateful for my partnership with Ben Franklin!!! Our technician, Joseph , arrived in a timely fashion,was very knowledgeable and all work as done in a professional manner!!! Even our pup Molly was pleased with his visit!! -
Review 161 (2023-12-22 - Rating: 5)
It took a professional to handle this and that is how Ben handled my problem I am very grateful -
Review 162 (2024-04-03 - Rating: 5)
He took the time to explain everything. Needed a new sump pump and gave estimates for each scenario. Took several pictures of the basement with its water issues. Very pleasant young gentleman. I would highly recommend Benjamin Franklin Plumbing to family and friends. -
Review 163 (2025-01-07 - Rating: 5)
Very professional and intelligent person he did more of I was expecting he fix the problem and went an extra mile to help me out with the problem thank you so much for all God bless you 🙏 -
Review 164 (2024-03-09 - Rating: 5)
We needed a new hot water heater, well tank and some copper piping replaced. Everything was completed in less than a day! Our technician was very professional and walked us through everything that was done. We highly recommend Benjamin Franklin to anyone who needs plumbing needs! -
Review 165 (2024-06-13 - Rating: 5)
This company is very professional and I enjoyed working with Elliott The plumber. Very curtious. it was a little expensive for my taste, but I know that because I had a Kohler toilet tank you had to go with Kohlor products and you couldnt use generics. -
Review 166 (2024-10-12 - Rating: 5)
He explaining everything very clearly and knowing how the proses will be to get all done on time, and make sure everything was OK before walking away. Thanks Nick -
Review 167 (2023-11-14 - Rating: 5)
I am so pleased with my experience with the technician Felix. I had a major drain blockage in my newly purchased home and he was wonderful to work with. He quickly assessed the problem and worked with me to come up with a plan that I could afford. He was pleasant and professional and pointed out places that might become issues in the future. He worked for a long time on the drain and never gave up. He paid exceptional attention to his surroundings and left the place cleaner than he found it. I couldn’t be happier that I found this company! -
Review 168 (2024-04-28 - Rating: 5)
Daniel came to our house, took his time to hear the problem. I showed him around - he was very professional. Got right to work and fixed our drain that was overflowing. Took the extra time to double check all possibilities to ensure that the problem was fixed. We were extremely happy with this company and Daniel -
Review 169 (2024-08-05 - Rating: 5)
Mike is very thorough, professional and knowledgeable about the plumbing craft! I will refer Benjamin Franklin Plumbing to friends and family! -
Review 170 (2024-05-02 - Rating: 4)
Good service. Technician was on time and explain to me the process. Just a little pricey on the service since material used cost barely $50, but the job was done. I accidentally put a pin hole on one of the pvc pipe when hanging a picture and when I rip the wall to se,I knit two more pipes. To replace about 1 foot of each pipe it cost a little more than $500 for pvc but technician explained to me that it is company price and no control over it which is understandable since even I know what material to use I have no tools to do it myself. They were in and out, job was done fast. I know I paid close to 2k because of $1,627 for the job plus almost $200 for coming in. Overall good service -
Review 171 (2023-10-22 - Rating: 5)
Ben Franklin Plumbing was great. I had an issue with my water heater and they were able to send a tech out the following day. Brian and Elliot explained all options clearly, offered recommendations, and answered all my questions. Im happy to call myself a new Ben Franklin customer. -
Review 172 (2024-09-10 - Rating: 5)
Felix was very friendly and quickly adressed the problem,while also showing how to adjust things if i needed to in the future -
Review 173 (2024-07-23 - Rating: 5)
We called Ben Franklin plumbing this morning and went in 3 hours. We had a specialist here for plumbing job the next day. Excellent excellent service -
Review 174 (2024-05-04 - Rating: 5)
Benjamin Franklin Plumbing has bent over backwards for my small business (and the landlord we lease from) in order to navigate an absolutely miserable situation from a bad general contractor. Junior, Vinny, Steve, and Mike, among others, have been patient, courteous, and professional throughout this entire debacle. The work performed is nothing short of artwork in form of PVC and copper. We cannot be more happy with their execution of the job. Theyve accommodated us every step of the way and made this very painful situation, which was no fault of their own, bearable for my small business. All contractors should aspire to the level this company operates.Thank you Ben Franklin Plumbing! -
Review 175 (2023-05-24 - Rating: 5)
Fast and efficient. Benjamin came over, spent some time with me finding the leak that has been plaguing us for a month and fixed it very fast. Excellent service. -
Review 176 (2024-07-26 - Rating: 5)
Experience was great. We will always use Benjamin Franklin Plumbing. They always do a great job! -
Review 177 (2024-01-03 - Rating: 4)
This company is great and very professional they made sure everything was done to my satisfaction and made sure that I understood everything the whole time everything was going on very satisfying