Timothy A. Giard & Son Plumbing & Heating Inc

Photo of Timothy A. Giard & Son Plumbing & Heating Inc

Located in North andover, Massachusetts

Address: 131 Main St #782, North Andover, MA 01845, United States

Phone: +1 978-689-8336

Rating: 4.4

Services

  • Repair services
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Heating contractor
  • Septic system service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-23 - Rating: 5)

    These guys just saved Christmas! My upstairs heat went out just before I was expecting overnight guests for the holiday. I called Giard to explain the situation and Jeremy was here within an hour, diagnosed the issue quickly, and had us back up and running right away. While I understand same day service may not always be possible, I so appreciate the sense of urgency and professionalism from the entire team during the holiday week. I know who Ill be calling next time theres an issue, and hope this encourages others to do the same!

  • Review 2 (2025-01-06 - Rating: 5)

    I had Jeremy come out this morning, we had no heat on the first floor. He was very kind and efficient as he explained everything in a clear matter. He was able to identify and correct the issue quickly. I would highly recommend this company.

  • Review 3 (2024-09-09 - Rating: 5)

    I asked Giard Plumbing to come give us an estimate for a whole house water filtration system. I met Jeremy who listened to what I was attempting to get done. Jeremy took the time to provided me with a couple of options and I then made an appointment for the install. The day of the install the craftsman/plumber who arrived was Mike. Mike has awesome people skills, and he also took the time to tell me about the install and how everything was going to work. When Mike was done, he walked me through the install he just completed and showed me how to change the filters etc. I would recommend this company for sure. Tim K.

  • Review 4 (2023-08-09 - Rating: 5)

    This was the five star experience from Ali in customer service to Mike the technician. They were very punctual, informative, professional, and courteous. They came out to repair a toilet and discovered an issue with a backwater valve. Both problems were taken care of very efficiently.I have been a customer for about 30 years and have always had excellent service. I highly recommend Giard Plumbing.

  • Review 5 (2023-12-22 - Rating: 5)

    I am a big fan of Giard & Son Plumbing and Heating. I had a leak in my heating boilor and was about to leave for a short vacation. A neighbor referred me to Giard Plumbing, so I called and spoke to Ally. She arranged for Vic, one of the plumbers to come out the same day. I texted Ally pictures of the boiler and the location of the leak. She forwarded these pictures to Vic, the plumber, and he then went out and purchased all the necessary parts to repair the problem before the appointment. Vic remedied the leak in one visit, in a little over one hour. He was pleasant, very efficient and very honest. He only did what was necessary. The price was reasonable as well. I recommend this company whole heartedly.

  • Review 6 (2023-12-27 - Rating: 5)

    Saved me the day before Christmas! These guys really stepped up and helped me out in a crunch. A burst hot water heater right before Christmas was a nightmare. Family was coming and water was leaking everywhere! The owner came right away and controlled the leak to prevent further damage from the water in my basement. Soon after they had a team out here to get the water heater replaced. They corrected some code violations as well from the last installer (I didn’t live here then) and are coming back to bring the exterior piping up to code as well. The plumbers were friendly and professional and cleaned up after themselves nicely! I would recommend them highly. Thank you!

  • Review 7 (2022-06-28 - Rating: 5)

    Giard Plumbing installed a new tankless water heater in my home, replacing a 12 year-old leaky tank, and I couldnt be happier with the work. Jeremy and team arrived on-time, explained what they would be doing and addressed all my questions. Completed install in one day, and work is professional and functioning great. Only been using it for about 24 hours, but so far it has met and exceeded my expectations. Highly recommend Giard for any plumbing job!

  • Review 8 (2023-01-27 - Rating: 5)

    Been meaning to leave a nice review for these guys. Pumped my septic system last year - fantastic service, great communication, no extra fees for digging/finding the cover and most reasonable price I found! Great to support a good local business. Will definitely use again!

  • Review 9 (2020-08-26 - Rating: 5)

    Tim and his son Jeremy have been my plumbing contractors of choice for may years now They are in the process of replacing an aging boiler in my residence as well as an air conditioning system in a vacation home. Their work is and has been exemplary.. first rate and very reasonably priced.On the occasions where I have had heating or plumbing emergencies in several rental properties that I have owned in the past, , they have been prompt, responsive and competitively priced I would recommend them highly

  • Review 10 (2022-02-17 - Rating: 5)

    We are so very pleased to highly recommend Tim Giard and Son Plumbing, No. Andover, MA. Their expertise and service was extremely efficient , professional, courteous and on time! Their knowledge of the most up to date and efficient tankless, on demand water heater was appreciated! The office staff, Ally and Bill were very helpful at all times. Alley even came out to our home to assist me with the online rebate application! We would highly recommend their company and for our future services! Sincerely, Jane and Charles Seymourian

  • Review 11 (2021-04-05 - Rating: 5)

    Excellent experience all around when I needed to replace my Navian tankless combi-boiler heating unit. Ally answered the phone and was kind, helpful, and reassuring. They scheduled me within the week, but when the situation became more of an emergency, they were able to work it out so they could come sooner. Jeremy was honest, thorough, and clearly knew what he was doing. He went above and beyond to help get the unit covered by warranty, and he and Ally both made sure I have what I need to apply for a state energy rebate. Jeremy, Katie, and the whole crew worked professionally, efficiently, and safely. The unit and plumbing were a mess when I bought the house, but after they re-plumbed and installed the new unit, it looks just like the pictures on the Navian website, and it is working great. I HIGHLY recommend these guys based on the quality, professionalism, and up-front price quote and timeline. They clearly have pride in what they do. Thanks, guys!!!

  • Review 12 (2023-01-27 - Rating: 5)

    We had a flood in our basement and we had no idea what it was, they came immediately within 20 minutes after the initial call, figured out what it was, and showed us how to fix it. Would highly recommend these amazing services they have to offer. Best plumbing in New England.

  • Review 13 (2020-06-01 - Rating: 5)

    Giard Plumbing installed 4 mini-splits and the outdoor unit for our AC system in Stoneham MA. Jeremy provided a detailed quote after our initial meeting and estimate. Ally called promptly to schedule the install a few weeks later. Jeremy, Tim, and the crew were on time and had everything running within 2 days of work. The crew was professional, clean, and an overall pleasure to work with. Highly recommend Giard Plumbing!

  • Review 14 (2019-12-13 - Rating: 5)

    Timothy A. Giard & Son Plumbing & Heating Inc.I never leave a review anywhere, but this was unlike any experience I’ve ever had with a contractor… I was referred to this company from a very good friend when on the coldest day so far this year, my “1952” boiler stopped working. (I’ve been milking it for too many years anyways… MY FAULT) I recommend anyone reading this, to plan ahead if you think it’s getting close to that time to change to get the work done before it is a necessity. (Like when not needed in July for example... LOL)When I phoned, the owner himself answered and was immediately concerned for my family. He came out to do an initial safety inspection on a Saturday, and then had another employee do a material take off list subsequently before they quoted the entire job so as there would be no unnecessary unforeseen surprises in pricing for me the client and that all material was picked up and brought with them so they wouldn’t have to leave when work commenced. I was very appreciative of this.Tim the owner suggested I do an all in one boiler and on demand water heater. With the current Mass Save 2019 rebates it was a no brainer.We agreed on price, which was very fair however Ive come to realize this EVEN more once the job started. It’s a major project and the planning to do the entire job in just two days takes a lot of foresight to accomplish between installation of new products, removal of old, coordinating gas and an electrician to do final electrical connection.We scheduled job to start, the owner and crew showed up on time as promised. They immediately went to work and did everything we agreed to. I can’t say enough about the genuineness of this company! They have exceeded my wifes and my expectations in all aspects from estimating, care of my property while working, quality installation, clean job site while working/broom clean when finished and the best products on the market today. The office is going to be in touch with us over the next couple of days to get together all the paperwork for the current Mass Save rebates. Tim Giard & Son Plumbing and Heating has been able to accomplish in there many years of business what others companies simply cannot. They seamlessly take care of their client while delivering the highest level of service and nothing less.MichaelMerrimack ValleyMethuen MA

  • Review 15 (2024-09-06 - Rating: 5)

    Great company to work with! From start to finish they work with you! This is my first time I needed their services and would have no hesitation to use them for future jobs! From the office staff to the technicians everyone is professional, helpful & listen to your needs! I highly recommend this company!

  • Review 16 (2023-09-08 - Rating: 5)

    I will never use another plumber again! Jeremy and staff are phenomenal! They make everybody feel like family.

  • Review 17 (2021-07-12 - Rating: 5)

    Called them in the morning for a leaky toilet, had a serviceman out there in a couple hours and it was completed in 20 minutes. Friendly from the woman answering the phones, to the serviceman. Thanks so much.

  • Review 18 (2023-03-09 - Rating: 5)

    Showed up early (but not too early) and performed the work quickly efficiently. Very friendly and professional. Would recommend.

  • Review 19 (2022-05-22 - Rating: 5)

    This review is way over due, this did not exist in 2008. They put in a new boiler in my house in North Andover, MA, very professional, great personalities, and saved us money on a more efficient boiler. Thank you guys.

  • Review 20 (2020-12-12 - Rating: 5)

    Quality work great price friendly and professionals all the way . Thanks Tim

  • Review 21 (2021-11-01 - Rating: 5)

    Answered the phone, and came to resolve my problem fast! Aly answered the phone and walked me through everything. She was polite and professional and helped me get scheduled as fast as possible. She kept me informed of the plumbers status as I waited. Vic showed up, on time and was done faster than I could blink! They were the 5th plumber I called, and going forward they will be the 1st! Could not recommend anymore!

  • Review 22 (2020-04-29 - Rating: 5)

    Just moved to North Andover and encountered some issues with hot water and heating system. Introduced to this firm from another local person and took a leap of faith and made call. From the initial discussion with Allie (sp?) through the complete experience with Tim (the owner) and his assistant Chris (2005 graduate from GLRVT) was pleasantly surprised with this outfits professionalism, responsiveness and thoroughness of their service. Tim, in particular took time to explain every aspect of the service which was completed in a very efficient manner.Just a remarkable experience worth sharing with others. A real find!

  • Review 23 (2021-12-01 - Rating: 5)

    Always come quickly and get the job done professionally.

  • Review 24 (2022-11-16 - Rating: 5)

    Great and quick service. Very polite

  • Review 25 (2021-06-05 - Rating: 5)

    Great family business and great company to work for

  • Review 26 (2020-02-20 - Rating: 5)

    Great guys to work with.

  • Review 27 (2019-08-17 - Rating: 5)

    Prompt courteous service.

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