Rooter Hero Plumbing & Air of Anaheim

Photo of Rooter Hero Plumbing & Air of Anaheim

Located in Anaheim, California

Address: 1328 S Allec St, Anaheim, CA 92805, United States

Phone: +1 714-408-2390

Rating: 4.8

Services

  • Identifies as veteran-owned
  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible entrance
  • Repair services
  • LGBTQ+ friendly
  • Transgender safe space
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service

Photos

Comments

  • Review 1 (2024-08-27 - Rating: 5)

    So thankful for Pablo! My bathroom sink was so clogged. Pablo showed up on time (which was so important because I left work to get home for this appt), was clean and had booties on before I even opened the door, and even talked me through the problem. He showed me why it wasn’t draining (picture) and told me how he was going to fix it. Fixed it, and now my sink is draining correctly. Didn’t push any upsell and was very professional. 10/10 recommend.

  • Review 2 (2024-09-07 - Rating: 5)

    George explained the problem clearly and I understood all options before he started work. Even in heat, he was fast and accurate. We just happened on Rooter Hero and George and are so pleased with the work.

  • Review 3 (2024-06-14 - Rating: 5)

    Rooter Hero of Orange County responded to our call and had Pablo Villa on site in one hour to address our backed up sewer main. The first pass with the snake revealed an impasse. Camera inspection with locater showed the blockage to be under a large Oak tree.Diagnosis was made in one hour and a full excavation was started. This was a very difficult project involving removal of flagstone, concrete substructure to dig a 8 foot deep hole with very tight access under a 25 foot tall Oak tree.Discovery showed the original 30 year old sewer main junction was constructed incorrectly allowing tree roots to fill and block the main. Rooter Hero water jetted both our sewer lines feeding the junction into the main in order for us to have a functional home through the weekend before the changeout could be completed. The sewer junction and cleanout were reconstructed and passed inspection by the city. I want to give a special shout out to the technician Ernesto who reconstructed the sewer, did the backfill, rebar and concrete prep.Ernesto was meticulous and his work precise. Much care was taken to save most of the flagstone. There were four technicians that worked on this project and they were very polite and professional.Many thanks to Ernesto, Pablo Villa,Nelson and field supervisor Pedro Padilla.

  • Review 4 (2024-12-12 - Rating: 5)

    Adam helped us unclog our bathroom sink today and the service was just great! He was really fast and gave us an in depth understanding of the problem afterwards and recommended steps going forward to resolve the issue permanently. A+ for fast service and knowledgeable technicians.

  • Review 5 (2024-09-27 - Rating: 5)

    It was truly a pleasure working with Pedro, and I feel compelled to share just how much his exceptional service contributed to my overall satisfaction. Pedro is not only a fantastic representative of your company, but he also embodies what true customer service should be—engaging, attentive, and committed to delivering a first-class experience. In a world where impersonal and detached service has unfortunately become the norm, Pedro’s warm and proactive approach was a breath of fresh air. His dedication to ensuring my needs were met, coupled with his genuine professionalism, left a lasting impression.You are fortunate to have such a valuable team member representing your brand, and I encourage you to thank him on my behalf once again. This positive experience is a testament to the culture of excellence you’ve built within your organization, and it’s one that I won’t forget.Sincerely,Bruce Brainerd

  • Review 6 (2024-08-18 - Rating: 5)

    Of course, on a weekend, I had a clogged drain. I called Rooter Hero because of the add and a discount coupon hoping for the best. Carlos was my technician and I think I got the best. He was warm and friendly but was down to business being my hero for the day. He explained everything to me that needed to be done, was efficient and left everything clean when he left. In these times when its hard to find a company or person you can trust I feel that I found someone honest and trustworthy in Carlos and hopefully in the whole Rooter Hero company.

  • Review 7 (2024-09-12 - Rating: 5)

    Extremely helpful, highly recommend. Luis helped me with our under sink filtration and he checked out our water heater and gave us good advice and knowledge about getting it serviced along with our AC unit. We will definitely be calling again to get this serviced.

  • Review 8 (2024-08-30 - Rating: 5)

    Bryan from Rooter Hero was great! He came out earlier than expected, cleared the drain in no time flat and left the area cleaner than when he found it. I would use Rooter Hero again in a heartbeat. Were eventually planning on having our main sewer scoped and I know Ill be using Rooter Hero!

  • Review 9 (2024-08-13 - Rating: 5)

    This is the 2nd time I have used Rooter HeroI called them out again because their service was simply amazing the first time. The 2nd time was just as amazing. I give them 5 star review. I cannot recommend them enough extremely fair pricing for the work performed. Jim was my service man 5 star!!!

  • Review 10 (2024-08-07 - Rating: 5)

    Carlos was awesome. Worked hard to help me and fix my problem. Id recommend him to anyone. Every Rooter Hero employee that came to my house was friendly and professional, showed up with a smile and got right to work. Answered any question and worked diligently. Im very satisfied with the service I got from them.

  • Review 11 (2024-08-07 - Rating: 5)

    Carlos Beltrán reported to our home as an emergency call after 1130 pm.We were frustrated and overwhelmed.When he showed up he had the most pleasant demeanor along with a positive attitude.He was professional and well versed in his job duties. Resolved our issues.Thank you Carlos!

  • Review 12 (2024-08-21 - Rating: 5)

    We had Carlos come out and service our office. It was an emergency plumbing issue and he came out right away, fastest response time ever. Very professional, knowledgeable, and made sure to explain everything that was happening. Super pleased with the service!

  • Review 13 (2024-08-16 - Rating: 5)

    Jerry was here within 2 hours. He did a thorough inspection of my water heater leak and fixed it! He was kind, thoughtful and thorough thru out the process. Left my garage cleaner than when he arrived! He was amazing!!!

  • Review 14 (2024-10-01 - Rating: 5)

    Carlos arrived on time and unclogged my bathroom sink. He was courteous, & kind and kept his work area clean. I plan to use HIM for future plumbing issues. HE IS MY FAVORITE ROOTER HERO!!

  • Review 15 (2024-07-04 - Rating: 5)

    I give Edward and company a 5 star rating. I was very pleased with the company’s quick response and service working 2 hours. Edward was very pleasant and professional. He was able to unclog my shower drain in just a few minutes. I highly recommend him.

  • Review 16 (2024-07-23 - Rating: 5)

    Eric came to fix a plumbing issues in the master bathroom. Turns out it required more intervention than originally thought. He explained what was needed, showed us the pipes with the scope/camera, provided options to repair it and helped with the application for financing. I would recommend using Rooter Hero for plumbing issues, it was fairly priced and all staff I had contact with was very kind and helpful. They even worked on Saturday.Great job Eric, Thanks.

  • Review 17 (2024-07-30 - Rating: 5)

    Caleb was extremely knowledgeable and kept me informed every step of the way. He showed up on time, and cleaned up after himself. I would highly recommend him for all of your plumbing needs.

  • Review 18 (2024-08-02 - Rating: 5)

    Jery was the best! Plugged drain which looked simple but required three tries to get it clear. Jery patiently went the extra mile to make sure it was draining properly. Would gladly call again. Jerry is the Hero

  • Review 19 (2024-09-07 - Rating: 4)

    Our bath tub was clogged. Hero Plumbing technician was able to find the root cause, gave us an estimate of the job, then the job was executed in timely manner. There was a little bit of a mess in the bathroom, but they were able to clean it.

  • Review 20 (2024-08-04 - Rating: 5)

    Caleb and his team were great. The work was done in a timely manner, when promised. He talked to me to let me know what he was going to do. I saw on camera what the problem was. The problem was fixed and the pipes are running great.

  • Review 21 (2024-07-03 - Rating: 5)

    Eddie was great! Got the clog cleared quickly and cleaned up after the job. I also appreciated how neat his overall appearance was and ghat he wore shoe covers. First time using Rooter Hero, but i would use again.

  • Review 22 (2024-06-18 - Rating: 5)

    I was lucky to meet Caleb. He was professional, very honest and kind. He said it was just a missing hose from the washing machine and didn’t even charge me for the work. As someone who doesn’t know anything,I really appreciate it. I recommend to anyone.

  • Review 23 (2024-06-27 - Rating: 5)

    Luis did a great job took care of when I needed quickly and efficiently.However, the ownership of the company was very dishonoring and lied about the work. They only had one person come out and they’re supposed to be two workers. In the exorbitant fee to do, it was supposed to include an inspection and no one came out to do an inspection.If it wasn’t for Luis knowing what he was doing and how he did it so well, I would not recommend this company otherwise.

  • Review 24 (2024-07-29 - Rating: 5)

    We had a terrible contractor that did some mickey mouse piping under our kitchen sink. Pablo came out and made sure it was fixed. He actually went to 4 different stores to make sure he had the right hoses! He was efficient, thurough and friendly. This was a great experience because oh him. THANK YOU JR!

  • Review 25 (2024-07-19 - Rating: 5)

    Jim was great. On time, honest and really good at his job. Found me the best solution for my sinkand shower for the best price. Very knowledgeable about his domain

  • Review 26 (2024-09-23 - Rating: 5)

    Carlos Beltran did a great job taking care of our clogged drains. Highly recommend Rooter Hero. Thanks for a great job!

  • Review 27 (2024-07-05 - Rating: 5)

    I called Rooter Hero after two other companies scheduled appointments that they subsequently cancelled last minute because they were busy with bigger jobs. Jerry arrived promptly as scheduled, diagnosed and fixed my toilet in less than an hour. Highly recommended.

  • Review 28 (2024-06-18 - Rating: 5)

    Luis was great. Very courteous. Came in assessed the problem and cleared the dreaded kitchen sink clog in less than 30 minutes. Luis gave me a couple of suggestions (soft upsell) but I declined. Over. 5 star rating for Luis and Rooter Hero.

  • Review 29 (2024-07-26 - Rating: 5)

    Toilets & Showers were all backed up, called rooter hero plumbing, tech arrived 90 minutes later, personable, very clean and tidy, no mess in house- cleared all the drains at a great price! Highly recommend using rooter hero !!!

  • Review 30 (2024-08-13 - Rating: 5)

    I was extremely pleased with the service I received from Rooter Hero and their technician, Eric! Arrived quickly, diagnosed problem and had it remedied in minutes! Very pleased!!

  • Review 31 (2024-04-11 - Rating: 5)

    We had major plumbing back up, Rooter Hero sent someone out right away and stayed in communication with ETA while they were in route. It turned out far more extensive a problem with breaks and erosion in the main sewer line of the house and we were shown and explained where the failures were and options to the best solutions and we were overwhelmed but confident it had been well taught and shown and made the best choice on solutions. We also sought out other quotes, and no one matched their cost and explanation so we continued with this company. Carlos Beltran was our main contact throughout the whole job but all of the techs were professional and very knowledgeable. Carlos was very patient, experienced and knowledgeable and made a huge difference in every turn of this big job. We would highly recommend this company.

  • Review 32 (2024-06-18 - Rating: 5)

    I called Rooter Hero Plumbing to fix a clogged drain in my laundry room. I ended up using their hydrojet service because my build up was beyond a regular snake run. I was lucky to have Eric Matinez did the service for me. He was courteous, knowledgeable, and very professional in doing the work. He explained the problem thoroughly and what was done to fix it. I understood more about the plumbing system in my home now. I really appreciate it. Thank you Eric and Rooter Hero Plumbing. By the way, I get serviced in a few hours after my call. Stacy in Westminster, California.

  • Review 33 (2024-07-21 - Rating: 5)

    Eric Martinez was professional and efficient. He completely fixed my drain problem. He does excellent work and I highly recommend him.

  • Review 34 (2024-08-31 - Rating: 5)

    The plumber was so respectful and nice! I really was expecting to have hidden fees from past experiences but this company is really great! Nothing to worry about

  • Review 35 (2024-10-10 - Rating: 5)

    I want to give a huge shout out to Rooter Heros Carlos Beltran from Rooter Hero Plumbing. While fixing a drain clog he uncovered a much bigger problem that required immediate attention. Holes, cracks and missing parts to our underground drainage system that had rotted, rusted and busted from 60 years of wear and tear. Thanks for saving a possible disaster.

  • Review 36 (2024-05-20 - Rating: 5)

    I recently had an outstanding experience with Carlos who helped us with a blocked sewer. They arrived promptly, diagnosed the problem quickly, and explained everything clearly. Their professionalism, efficiency, and attention to detail were impressive, ensuring our sewer was thoroughly cleared and future issues were prevented. They kept us informed, were transparent about costs, and provided excellent customer service throughout. I highly recommend Carlos for any plumbing needs!

  • Review 37 (2024-09-08 - Rating: 5)

    Christian is very respectful young technician.He’s very professional and highly recommended. Good job Christian and thank you! Peace

  • Review 38 (2024-07-09 - Rating: 5)

    I used this service on 4th of July as we had an emergency plumbing issue. They responded to my home in less than 40 minutes and identified the problem immediately. The entire job was completed in a few hours. The technician was friendly and competent. I would definitely use this service again.

  • Review 39 (2024-06-21 - Rating: 5)

    I had a plumbing emergency where the stop valve handle for my toilet suddenly sheared off when I turning it, basically flooding the bathroom. Rooter Hero routed Carlos to my house despite it being after midnight. He did a great job, was absolutely professional and considerate, and got me fixed up right away, letting me turn my water back on without any further leaks. I am extremely pleased with Carlos and Rooter Heros service.

  • Review 40 (2024-08-27 - Rating: 5)

    George was very knowledgeable, thoughtful and courteous. He made it easy to transact business and he inspires trust.

  • Review 41 (2024-09-17 - Rating: 5)

    Great Service! Very clean and nicely done. Thank you @8989 Antonio Ceja for awesome job of installing the kitchen faucet.

  • Review 42 (2024-09-21 - Rating: 5)

    Antonio was very clear with the process he would implement to replace my water shut off valve. Very clear with the cost estimate. Very good about cleaning the job site upon completion.Mike Ortez

  • Review 43 (2024-06-24 - Rating: 5)

    Found entire house problems not just emergency tub drain call. Addressed & set up crew to replace entire house drain system & clean out/line sewer connection while adding missing sewer clean out access. Team was in & out in less than 2 days. City permits pulled & passed inspection. Became major expense project so arranged financing on 1st day with no hiccups. Very happy with Caleb and his team.

  • Review 44 (2024-05-26 - Rating: 5)

    The entire experience was super from the booking with great communication as to the time of arrival. Caleb was patient and didn’t give up when the clog in my kitchen drain was stubborn. They even honored a May special discount. I highly recommend them.

  • Review 45 (2024-02-22 - Rating: 5)

    Marco was great. We had a leak from our tub, he immediately spotted the problem but to the time to verify that there were no other issues. He clearly explained everything and gave us options on what we could do to fix the issue. They were efficient and reasonable. Free estimate with no pressure to use them. Would call them again, but I hope I never need too!

  • Review 46 (2024-08-12 - Rating: 5)

    Just had a job done by Rooter hero plumbing and Air of Orange County . Bryan Syre did an amazing job ! Was very friendly and professional and I definitely recommend this company!!!

  • Review 47 (2024-09-10 - Rating: 5)

    The technician from Rooter Hero was courteous, efficient and skilled. He flushed out water heater and made it up to code. I was impressed!

  • Review 48 (2024-08-29 - Rating: 5)

    Very easy to schedule service, arrived in a timely manner, friendly technician. We have an old house wi the old plumbing so some issues we will need service again and I will definitely be calling back!

  • Review 49 (2024-02-21 - Rating: 5)

    Rooter Hero sent plumber/technicians George and Andrew to work on my clogged sink drain. These guys were professional, respectful and very friendly. They were also very knowledgeable and give me a quick assessment of the situation. They also gave me quick estimates of cost related to my sink and did not proceed until I gave the ok for price and work. They only took about 20 to 30 minutes in home and cleaned up any mess afterward. In all my experience with this company and in particular these guys was an excellent experience! An absolute pleasure to do business with this company and would highly recommend them for any in home plumbing needs. Sincerely Ryan G. A happy customer.

  • Review 50 (2024-04-11 - Rating: 5)

    I had an unexpected toilet emergency and they came out within an hour which was awesome. The only thing one should note is that their specials apply to certain things I.e, sinks, tubs, toilet, etc. Make sure you ask for pricing prior to but otherwise service was thorough, quick, friendly, respectful with the added bonus helpful tips. I hope I won’t need them anytime soon but would not hesitate to give them a call if I had to. Eric was our service tech.

  • Review 51 (2024-09-29 - Rating: 5)

    Great service. Came out quickly and cleared my bathroom sink drain quickly. wonderful customer service and payment options 😊

  • Review 52 (2024-04-14 - Rating: 5)

    Caleb did a fantastic job on unclogging the kitchen sink. The price was great. No bait and switch tactics like other plumbing service. Very honest and fair. Highly recommended!

  • Review 53 (2024-03-15 - Rating: 5)

    This review is about Ryan Pambogo, a very classy gentleman at Rooter Hero who came to repair and install a bathroom shower system around the 5th of March, 2024.Not only was he extremely efficient in his work, but also showed tremendous respect to us throughout the process. Rooter Hero should be extremely proud of team members like Ryan.While I wish him the very best in the company, hopefully, his superiors would recognize and reward him for his talents.Once again, Thank you for a great job Ryan.

  • Review 54 (2024-03-04 - Rating: 5)

    Called Rooter Hero after the toilet would not work. They were able to get to me within an hour and a half. Besides the quick response the tech they sent was very polite and honest. He was able to resolve my issues pretty quick. Safe to say I will definitely be saving the number for any future issues.

  • Review 55 (2024-08-26 - Rating: 5)

    Pedro Padilla was awesome! He educated us about the plumbing. Very nice and professional.

  • Review 56 (2024-05-18 - Rating: 5)

    Our plumber, Eddie was fantastic. Very professional very much a gentleman. Came in got the job done promptly and made sure we were satisfied. Will definitely call them back

  • Review 57 (2024-09-04 - Rating: 5)

    Was very satisfied with Eric and the professional manner he resolved the plumbing problem. Would use him again and would recommend him to anyone having plumbing issues

  • Review 58 (2024-03-05 - Rating: 5)

    Eric was very professional and knowledgeable, explaining things in detail, and answered all the questions. His crew was prompt and efficient. Seems like Eric’s number one concern was to take care of the customer and have it done correctly. He worked very well with his crewmembers. Definitely would recommend this company to a friend.

  • Review 59 (2024-02-09 - Rating: 5)

    We had an awesome technician named Caleb Reynolds who walked us through step by step what we needed done for our sewage system. He was very honest and transparent with the entire process. The job was done very fast and efficient and held to the timeframe that was asked. All the technicians that worked on our home were very polite and professional. Would recommend to everyone I know. Thanks Caleb!

  • Review 60 (2024-08-24 - Rating: 4)

    Christian knows his stuff. He told what needed to be done. I would call roto rooter anytime for any plumbing problems. Thanks!

  • Review 61 (2023-01-23 - Rating: 5)

    Saul was super nice and professional, he replaced my moms broken kitchen faucet pretty quickly. 2nd time using this company and will continue to use because of the great service.

  • Review 62 (2024-02-02 - Rating: 5)

    Carlos Beltran was my technician and came out to clear a yard drain before the big weekend deluge! It was not an easy fix due to the number of years that have gone between clear outs, but Carlos knew what he was doing and Rooter Hero had the right tools. They had the drain fixed within an hour using their water jet system. The Rooter Hero team was A+ professional from scheduling to the awesome service provided by Carlos. I highly recommend Carlos and the Rooter Hero team and will use them again for any drain and or plumbing issues!

  • Review 63 (2024-08-05 - Rating: 5)

    This company is awesome! My technician that cleared my drain was polite, clean, knowledgeable and professional. Would highly recommend this company.

  • Review 64 (2024-05-26 - Rating: 5)

    Eddie and Rooter hero did a fantastic job. Got my water flowing within a couple hours of my phone call. Pro service at a great price.

  • Review 65 (2024-08-30 - Rating: 5)

    Jim was great at explaining the situation couldnt have asked for better service. If u see this Jim, I still have your flashlight.

  • Review 66 (2024-07-29 - Rating: 5)

    I highly recommend this company. Great service. Carlos Beltran technician was a great help with everything he went over everything step by step and was beyond helpful.

  • Review 67 (2024-07-12 - Rating: 5)

    Jerry is definitely my HERO. He had the knowledge and experience to fix my plumbing problems. He was definitely fast and professional. Thanks Jerry.

  • Review 68 (2024-07-01 - Rating: 5)

    Eric arrived at my house on time, diagnosed the location of the clog, and snaked it out. 15 minutes and the water is now flowing freely. Excellent work.

  • Review 69 (2023-11-10 - Rating: 5)

    I have worked with Rooter Hero previously at another property. Recently I had a surprise sewage back up in my house and called Rooter Hero. They came right out. Gabriel was very reassuring they could help me. I can’t say enough good things about how much I appreciated how he took time to explain things and give me options. I was very anxious about how to proceed and Gabriel was very patient helping me understand the problem and make decisions. I call him Angel Gabriel!Arthur and Victor we’re here every day doing some back breaking work- always with a smile on their face. I highly recommend Rooter Hero for their integrity, thoroughness, kindness, and professionalism.And when I came home with groceries, they carried them in the house for me! They are definitely heroes!

  • Review 70 (2024-09-04 - Rating: 5)

    Christian was great, helpful and very nice. He resolved both problems quickly.

  • Review 71 (2023-09-01 - Rating: 5)

    Fernando Garcia is the man! I had 3 different companies delay my appointment to the next day. I called Rooter Hero and they sent Fernando in 30 min. He was super efficient, personable and cleared my clogged sink that I was having trouble snaking my self. I highly recommend Rooter Hero if you want good, clean, efficient drain and plumbing work done on your home. And the best part is they are very fairly priced. Thanks Rooter Hero and Fernando! I’ll be saving you as my go to contact if I need any work done in the future.

  • Review 72 (2024-08-02 - Rating: 5)

    He was very courteous and knowledgeableKnew what he was doing and I appreciate his work very much. No. B. S

  • Review 73 (2023-12-11 - Rating: 5)

    The technician came same day and a Sunday afternoon. Listened while I gave brief explanation of the plumbing issue, he checked the pipes under house to make sure no leaks prior to snaking out the problem all the while explaining everything he was doing and why. Best plumbing experience ever had! Definitely will use this company again as needed.

  • Review 74 (2023-10-18 - Rating: 5)

    Great service! Superior quality! Jim Fisher saved the day, not only did he work around a very busy office but did an exceptional job! We love to work with people that go above and beyond to help! We will be keeping him/company on our speed dial for future needs!

  • Review 75 (2023-12-17 - Rating: 5)

    My service tech Carlos was an absolute delight! He went above and beyond to figure out what was going on with my clogged bathtub. He even went under the house in the crawl space to figure it out! This is the best plumbing experience I have ever had for my home. I will definitely call Rooter Hero again for my next plumbing need.

  • Review 76 (2024-09-10 - Rating: 5)

    Jerry was personal and professional. Did an outstanding job.Thank you so much

  • Review 77 (2024-06-21 - Rating: 5)

    The $77 quote on the phone turned into a $149 charge when they diagnosted the cloag. I wasnt happy about that but Eddie the technician was great.

  • Review 78 (2024-08-02 - Rating: 5)

    Jerry found the problem within moments, and solved the problem within minutes! I would highly recommend him for any future problems!

  • Review 79 (2023-12-22 - Rating: 5)

    The plumber, Ryan was awesome. He showed up on time and was professional and even taught me a few things. We managed to clear my clogged drain so I had him clear another problem drain and found a necklace I have been searching high and low for. He even explained the importance of not using certain products and why. Thanks for a good experience.

  • Review 80 (2024-05-17 - Rating: 5)

    Jim Fisher went above and beyond to clear and test my bathroom sink drain. The drain is old and therefore required running the drain snake multiple times. In addition, he made sure that my white cabinets and surrounding area remained untouched by the sewer grime.

  • Review 81 (2023-07-06 - Rating: 5)

    While I was away for vacation this past week. We had a pipe issue, here is my gf review below.Outstanding Service and Generosity to Bryan.I recently had the pleasure of working with Rooter Hero Plumbing, and I must say that my experience was exceptional from start to finish. I reached out to them when I noticed some issues with the pipes under my sink, and the stress was starting to get to me. Little water drops occasionally trickling through the pipes were a constant reminder that something needed attention.Upon contacting Rooter Hero Plumbing, I was greeted by a friendly and professional plumber named Bryan. From the moment he arrived, his warm demeanor put me at ease. Bryan carefully examined the problem and quickly identified a simple fix that he graciously performed without charging me a dime. I was truly touched by his generosity.Bryans expertise and efficiency in resolving the issue were evident. Not only did he fix the problem effortlessly, but he also took the time to explain what went wrong and offered valuable advice to prevent similar issues in the future. His knowledge and professionalism were truly commendable.I am a firm believer in the power of kindness and paying it forward, and Bryans actions exemplify these principles perfectly. His selfless act has left a lasting impression on me. I wholeheartedly wish him the best in his career, as individuals like him deserve to be recognized and supported.Rooter Hero Plumbing has gained my utmost respect and trust. I highly recommend their services to anyone in need of plumbing assistance. The combination of their friendly staff, prompt service, and exceptional expertise sets them apart from the rest. Thank you, Rooter Hero Plumbing, and a special thank you to Bryan for going above and beyond to help me with my pipe issue. Your kindness will not be forgotten.Remember, folks, doing good things and paying it forward can lead to incredible outcomes. May life return the favor to Bryan tenfold for his selflessness.

  • Review 82 (2024-04-02 - Rating: 5)

    We had an emergency overflow of water into our bathroom and Carlos and the Rooter Hero team were able to diagnose and fix our crushed pipes. He even had the foresight to check the other pipes in our yard, found and sealed those leaks as well. Highly recommended!

  • Review 83 (2024-04-03 - Rating: 5)

    Victor was very honest and thorough with his work. He was able to work with us and even provided a temporary bathtub drain so we can shower while the main drain pipe got repaired.

  • Review 84 (2023-10-31 - Rating: 5)

    I was having an issue with my laundry drain and William came out to figure out what was going on. He quickly assesed the problem and provided me with a cost friendly quote to fix the issue. Turns out it was old cast iron pipes that needed to be replaced, he was efficient and clean in his work, 5 stars I will definitely call again for any future problems.

  • Review 85 (2023-12-15 - Rating: 5)

    So its Wednesday and I come back from getting a cheap iced coffee before work to see my grandma, stressed out about a rather minor clog, frantically looking for a plumber.I took over, called a company I used a few months back, and was relieved. As was my grandma.Carlos was very professional, his trainee was very polite, and they did a great job. Really appreciated their work ❤️👍

  • Review 86 (2023-10-31 - Rating: 5)

    Ive called William several times from leaks to larger fixes throughout the house. Hes always finds time and does an excellent job. We will continue to use, and recommend him in the future. Always provides very high quality work

  • Review 87 (2023-07-26 - Rating: 5)

    I filled out the contact form on their website and had someone calling me within 15 minutes, and I had a plumber, Jim, at my home within the hour. Top notch responsiveness and timely delivery of services.Jim was excellent too. He was very knowledgeable, personable, and conscientious while providing exceptional service.

  • Review 88 (2023-10-02 - Rating: 5)

    I cant thank Caleb enough! We were dealing with a stubborn clogged drain for a week, making multiple frustrating trips to Home Depot. Caleb came to the rescue and had our drain flowing smoothly in a matter of minutes. What a relief!Not only did he have impressive plumbing skills, but he was also incredibly friendly and considerate. He made sure to keep the noise down for my napping baby. I highly recommend Caleb for his expertise, efficiency, and thoughtful customer service. A true lifesaver! 🙌🔧💧

  • Review 89 (2024-05-14 - Rating: 5)

    Jim went above and beyond. Did everything he could on a difficult job. Will definitely be reaching back out when I’m ready to tackle the next part of my home improvement project.

  • Review 90 (2024-03-13 - Rating: 5)

    I had a blockage in my bathroom area sink, I reached out to roto rooter bia yelp, they sent out Edward the same day to assess my problem.Edward was professional and gave me a complete assessment of what my problem consisted of, he also gave me options to solve this problem. I would recommend this plumbing company to anybody as I am overly satisfied with the job performed

  • Review 91 (2024-01-05 - Rating: 5)

    Submitted a request online, and Ryan was at my house within a couple of hours to unclog our drain. Super-friendly and courteous, and our water is now running smoothly again. Highly recommended!

  • Review 92 (2024-07-22 - Rating: 5)

    Great service, no pressure emergency service by a quality individual. Eric was a pleasure to have at our home

  • Review 93 (2023-03-27 - Rating: 5)

    Great company to deal with! They truly do care about the customer! My technician Jim Fisher was professional, caring & listened to all my concerns & questions about the job. I am very happy with the job that Rooter Hero did and will definitely call on them again.

  • Review 94 (2023-04-03 - Rating: 5)

    Jim showed up within 10 minutes of me calling the office to get someone to come to my house. Super friendly and very informative on the issue, gave us great pricing and went over details before we moved forward. Was able to clear out the drain with a few minutes. Cleaned up any mess and was done! Excellent service, will definitely use them again!!

  • Review 95 (2023-09-29 - Rating: 5)

    Ryan was absolutely a super guy who did an awesome job. The quality of his workmanship was impressive and treated us with utmost respect. In addition, he was a pro who understood and performed the job to the last detail.We wish him the very best !

  • Review 96 (2024-07-11 - Rating: 5)

    Jerry was very knowledgeable and cared about doing quality work. I will use Rooter Hero again.

  • Review 97 (2023-04-28 - Rating: 5)

    Jim did excellent work! Very nice, personable and made sure he did what was needed to get the job done correctly. He had a helper Mason that was terrific and also did his best, like Jim, to do the job right and they left everything looking great and working! I’m happy, Couldn’t ask for a better team!

  • Review 98 (2023-09-16 - Rating: 5)

    Have used Rooter Hero in the past and have always had a great experience. Kenneth was on time, responsive and very friendly. He diagnosed the problem promptly and gave a fair price for repairs. Will definitely use them Rooter Hero again.

  • Review 99 (2024-05-30 - Rating: 5)

    Weve used Rooter Hero a few times now and each time Ive been extremely happy with their work. Pedro is so kind, professional and extremely friendly. Thank you guys, again.

  • Review 100 (2024-02-12 - Rating: 5)

    Carlos Beltran did an excellent job of resetting and replacing the wax seal on our toilet. He was knowledgeable and efficient. Problem was resolved to our satisfaction.

  • Review 101 (2023-06-20 - Rating: 5)

    Everybody at this company knows exactly what to do and they work their backsides off till it’s done. They show up when they say they will, they know and explain their mission, they don’t rip you off, and they don’t cut corners. They’re conscientious about code compliance and permitting. I’d never wish for a sewer backup, but if it had to happen, I needed these guys on my team. Eric, Pablo and Mason were the dream team. They came early, stayed late and respected our home and time.

  • Review 102 (2023-10-02 - Rating: 5)

    Caleb, came to my home he was on time he was one of the most professional most concise technicians Ive had the joy of working with. He listened to the problem I was having he inspected and he took care of the problem within minutes. I would use this company over again and I would definitely recommend asking for Caleb to be your technician

  • Review 103 (2023-10-26 - Rating: 5)

    Mr. William showed a professionalism. He ensured I understood what happened then was giving his assessment professionally as I requested. He did an excellent job not only because hes doing his job but to help solve the problem, which is an outstanding combination of dedication and commitment in workforce nowadays.

  • Review 104 (2023-08-16 - Rating: 5)

    Ryan was really informative and made me feel comfortable with my decision to allow Rooter Hero perform the installation of the garbage disposal. Ryan was very flexible with my work schedule in order to be home for him to perform his work. I give him five stars and a hi-five!!!

  • Review 105 (2024-03-18 - Rating: 5)

    Jonathan was punctual, knowledgeable, and courteous. He did the repairs very quickly, and left the work area clean. I highly recommend Jonathan, and Rooter Hero Plumbing.

  • Review 106 (2023-04-06 - Rating: 4)

    Had my water heater control valve replaced by Rooter Hero! They are honest and reliable, also good pricing! Recommend to anyone who needs service. Thank you Caleb and Clayton!! Job well done. Thank you.Luisa B.

  • Review 107 (2024-07-29 - Rating: 5)

    Eric, did a great job in the massive project of relining my main drain to sewer. He will be my go to guy!

  • Review 108 (2023-04-13 - Rating: 5)

    Joe was great. Fixed the clogged sink, and repaired a leak we didnt even know was there! Friendly, knowledgeable and arrived within an hour of my call. We will definitely use Rooter Hero Plumbing when needed.

  • Review 109 (2023-08-31 - Rating: 5)

    Called for service on a slow drain and was really happy with the tech that arrived, William DAnjou. He was very clean, professional, friendly, honest, and got the job done quickly. Would call him again without hesitation!

  • Review 110 (2023-10-30 - Rating: 5)

    Carlos Beltran very professional, efficient, and prompt. He repiped our home. He paid very close to detail and we are satisfied with his work. He did not disappoint.

  • Review 111 (2023-11-16 - Rating: 4)

    Eric was great and courteous. He kept in touch with me throughout the whole process. He was very efficient and polite. I would love to have him work for me again on another project. I literally would ask for Etic

  • Review 112 (2023-10-27 - Rating: 5)

    Called a friends referral and they quoted 250 a sink for two sinksCalled Hero and quoted 77 per sink and when they came said 77 per sink was price bur said maybe if the unclog one ot might fix the other one and it did.77 over 500 anytime.As well came within 40 minutes of call and very polite.

  • Review 113 (2023-12-07 - Rating: 5)

    Doing a full remodel on my 60 year old house ran into a main drain blockage. Searched quickly on internet for best price, called, they took my information and said someone would contact me in the next few days to come out. I told them need asap if possible. To my surprise I got a call back with in 10 minutes informing me that they would have a technician come out in 20-30 minutes. Shortly after, Ryan showed up, took a look and did some work. Unfortunately my issues wasn’t just a simple fix, pipe damage, some what expected. As much as it was expected it’s still not an easy situation to swallow when you’re looking at 16-32k for the repairs I need and some extra work I figured I would throw in the mix. I admit I’m a little jaded when it comes to situations like this, I just always assume upsell upsell upsell. However, after talking with Ryan I truly felt honesty in what I was being told. He took the time to explain the situation, offered several different solutions with no pressure in any which direction. I’m in sales myself and I even wonder at times when I’m dealing with my customers, am I coming off like a cheesy used car salesman. I didn’t once feel like that talking to Ryan.

  • Review 114 (2023-08-30 - Rating: 5)

    Highly recommend Rooter Hero!Having water leaking from the base of your toilet at 9:30pm on a Friday night is not a good situation to be in. Carlos was very helpful, explained my options clearly & worked hard to provide me a temporary solution while he worked on the problem. He answered all my questions and completed the work quickly and cleanly.

  • Review 115 (2024-01-29 - Rating: 5)

    Eric was fantastic! He was professional, informative and completely trustworthy. We will call on Rooter Hero for future plumber ng needs thanks to Eric and Cory.

  • Review 116 (2024-05-04 - Rating: 5)

    Jerry R is a very knowledgeable and polite plumber, he was effective and cared to get the job done right for the lowest amount. If this is the caliber of plumbers Rooter Hero hires I would never use anyone else, and definitely will continue to use them.

  • Review 117 (2023-09-04 - Rating: 5)

    Both the dispatcher and Jim the service rep were extremely friendly. Jim had a great blend of professionalism with a down to earth attitude, and fixed my drain super quickly. A very cool guy!

  • Review 118 (2023-10-20 - Rating: 5)

    I just have to say that Mason is an amazing guy. He went above and beyond each time he was here. Jim was always very polite and explained each step. We will be telling friends what a great company this is. P.S. Give Mason a raise, he deserves it 👏

  • Review 119 (2024-07-31 - Rating: 5)

    Caleb Reynolds fixed the problem quickly and effectively. I highly recommend him and this plumbing service!

  • Review 120 (2024-04-30 - Rating: 5)

    Christain is a good dude. Has helped me out at my home and within an hour came to my work to snake a drain today. Definitely will be calling again.

  • Review 121 (2023-09-15 - Rating: 5)

    Dishwasher wasn’t draining. Kenneth came promptly to diagnose this issue. He quickly determined that it was not an issue with the hoses but had to do with the appliance itself. Appliance work is out of their scope. No charge for this service call. Appreciate the professionalism and service provided.

  • Review 122 (2024-05-24 - Rating: 5)

    Jerry was so great!! Super kind, professional and got the job done! Will definitely use them in the future.

  • Review 123 (2023-06-18 - Rating: 5)

    I called another company that advertised one price and then jacked it up 3 fold over the phone without even looking at the problem. Rooter Hero give me a price and stuck to it. George was very nice, professional and quick. I would recommend Rooter Hero for a clogged drain.

  • Review 124 (2023-09-07 - Rating: 5)

    Jim Fisher was wonderful help clearing my sewer drain from one of my bathrooms. He was very informative and cleared a difficult clog from my sewer pipes. Very professional and very friendly. All work was completed as promised. Rooter hero plumbing is my new go to plumber.

  • Review 125 (2023-11-01 - Rating: 5)

    The plumber was super helpful with my issue. I had an issue with my tub not draining and William was able to get it cleared up. He kept a very clean area. Would recommend him to all my friends.

  • Review 126 (2022-11-24 - Rating: 5)

    The drain was clogged the night before Thanksgiving, and I was at a loss because the quotes I was getting was above my means. I called Rooter Hero and they were not only able to send someone the next morning, they were able to apply a special discount that allowed me to pay for the service. And Gustavo was informative, friendly, honest and engaging. Thank you for doing such a great job! And I will use the company in the future.

  • Review 127 (2024-09-25 - Rating: 5)

    Pedro showed up in time and throughly explained what service they were providing and the details after

  • Review 128 (2023-11-03 - Rating: 5)

    Looked around for a plumber and came across Rooter Hero. William showed up on time and was patient with all my questions. Pricing was more than fair considering the professionalism. I will definitely be using Rooter Hero and William specifically for my future plumbing needs.

  • Review 129 (2024-08-09 - Rating: 5)

    Pablo was friendly and very knowledgeable. Had drain cleared in no time.

  • Review 130 (2023-06-12 - Rating: 5)

    Gabriel was prompt, effective, and professional at clearing our slow draining shower. One of the best experiences I have had with a plumber for this type of work. I would highly recommend. He also cleaned up the mess in the tub that came from the slow drain

  • Review 131 (2024-08-17 - Rating: 5)

    Christian was professional and did a great job unclogging my shower drain.

  • Review 132 (2023-07-09 - Rating: 5)

    Saul did a great job. He explained the process of unclogging my tub/shower unique drain and also went above and beyond by inspecting my plumbing lines in a crawl space underneath the house. Thank you for providing an honest and professional job.

  • Review 133 (2024-10-03 - Rating: 5)

    Caleb was very helpful and knowledgeable. Highly recommend.

  • Review 134 (2023-08-11 - Rating: 5)

    I had a sink backing up and within 30 minutes of my call Fernando came out and within 30 minutes the clog was cleared. Fernando was delightful, pleasant, and professional. I highly recommend Fernando.

  • Review 135 (2023-04-14 - Rating: 5)

    Saul was on time, very friendly and was able to find the problem with out bathtub drain quickly. He showed us what was wrong (the water overflow water stopper thing) and why the water refused to go down. We are very happy with how quick we were able to get the drain fixed and with how nice and friendly the plumber was. Will definitely be using them again if we need to and not sure if we can request certain plumbers but will try to get Saul again.

  • Review 136 (2021-01-03 - Rating: 5)

    Roberto Moreno came by and unclogged our drain. He was friendly and fast. Answered all our questions. Did great work. After he put everything back together he made sure it was unclogged and the pipes under the sink were tight with no leaks. Work has warranty also. Great service. Will call them in the future if we need plumbing done. Thanks Rooter Hero.

  • Review 137 (2023-10-13 - Rating: 5)

    Kenneth Cordova. was prompt. He was knowledgeable and very helpful. He put extra effort into his work. He cleaned everything up after the job was completed. We are very happy with the service.

  • Review 138 (2023-07-06 - Rating: 5)

    Kolton was great and very professional. Great employee and company is fortunate to have him! He cleaned up the area better then I would have! Fair and honest pricing. I would definitely use them again.

  • Review 139 (2024-09-15 - Rating: 5)

    Quick service, from call to completion it was a total of 2 hours! Price was not bad either, l used the $77 special. We need 2 more drains cleared, but money is tight. We wouldve done them if I was working.Quick update: Wife said they couldve been a little cleaner.

  • Review 140 (2024-07-16 - Rating: 5)

    The man was kind and honest. He cleaned my system and offered the service. I will be calling and asking for him. Thank you

  • Review 141 (2024-07-11 - Rating: 5)

    George explained the process clearly and answered all of my questions and most importantly explained about the warranty that your Company provides.

  • Review 142 (2021-12-07 - Rating: 5)

    I had an issue with water pressure at my house after the city replaced my meter. With my moderate knowledge of plumbing assumed I could deduce the issue and solve it myself. After hours of frustration and nowhere near a solution, I called Rooter Hero Plumbing of Orange County. Jim arrived and listened to my complaint while he assessed the issue. He partnered with his boss on the phone and they recommended I try something. Because I felt comfortable doing the recommendation myself, they said it would be better so they didn’t have to charge me the service fee. I did what they said and within 10 mins we solved the issue. I was so relieved and they were 1st of all kind enough to walk me through without charging me anything, but more importantly, that they were extremely honest about telling me I should try fixing it myself so it didn’t cost anything. They could have easily charged me hundreds of dollars like most companies but they didn’t. On top of that, Jim was also very friendly and pleasant to talk with. Nicest guy!100% recommend calling these guys for your plumbing needs if you want someone that is honest and not going to rip you off. I’ve dealt with some shady companies in the past but Rooter Hero is not one of those.

  • Review 143 (2024-06-21 - Rating: 5)

    The technician was very knowledgeable and friendly. Very professional service and was able to answer our concerns about our plumbing situation.

  • Review 144 (2022-12-11 - Rating: 4)

    They have a $77 coupon for clearing a drain, which is a great price. However, when more work is needed, their estimates tend to be much higher than some others. Ive used them several times and everyone who has come out has been courteous and professional, and didnt charge (or charged for a nominal service charge) if they werent able to complete the job that day.

  • Review 145 (2023-01-05 - Rating: 5)

    When I called, dispatcher communicated special that I saw without me having to ask.The price $77(compared to $175 quote from another company) & service was great!!!:):).Plus give 30 days if get clogged up again, they come out and do job again free of charge!!!!Jose was great, cleaned up after.

  • Review 146 (2023-11-30 - Rating: 5)

    Fast, friendly, professional service. Came when we asked them too, on time. Went through the work methodically and not rushed. Was done in a reasonable amount of time. Would definitely recommend.

  • Review 147 (2022-12-13 - Rating: 5)

    We had three different companies come out over a two day span, all of which would not help unclog a main line. Called rooter hero and an hour later they arrived. Christian was great, very polite, professional, honest and hard working. Put those attributes together with his trade skills and no more clog.

  • Review 148 (2024-07-04 - Rating: 5)

    Came quickly, was friendly, and had a reasonable price. Carlos is the best in the game!

  • Review 149 (2024-09-25 - Rating: 5)

    Absolutely great customerservice. The one that was helpingme was Carlos Beltran. He hadexplained everything in greatdetail. When they arrive to myhome Carlos continued providexcellent customer servicethrough the whole presses. I willdefinitely be using their servicesagainPost

  • Review 150 (2023-10-03 - Rating: 5)

    Great service. Prompt response to a crisis situation. Bryan was excellent. However, mark-ups are too high. Expensive to say the least. Nonetheless, great customer service. Thank you Bryan.

  • Review 151 (2024-09-14 - Rating: 5)

    Great service from Carlos and RobertHands down with the professionalismAll perfect

  • Review 152 (2020-12-18 - Rating: 5)

    I’m very happy that I chose Rooter Hero to repair my water heater. I like the fact that they follow up with an email introducing Ivan the technician who was coming out to do the repair. It helped me to see picture of the person I expected. Ivan was professional, punctual and knowledgeable. His diagnosis was right on & his price was most reasonable of three estimates I got. I was more happy that Ivan was thorough before he started the work. He checked all connections water & gas valves and drainage. After he finished, he went over what he did and gave me instructions of maintenance going forward. I highly recommend this team of Ivan & David.

  • Review 153 (2024-07-06 - Rating: 5)

    Eddie did a great job replacing my broken water pressure valve in an emergency situation to get my water back.

  • Review 154 (2021-03-05 - Rating: 5)

    Ivan was friendly and made the whole experience exceptional. I got a quote for 8k from another company and I wanted to see if I could get another quote. I found Rooter Hero on Yelp. The customer service set up an appointment within the hour. Ivan and his coworker checked it out and made the same assessment that I needed a new water heater. He gave me an estimate which was better and I was pleased with the 5 year warranty for work. He started the same day. It took him a few hours to get the Orta because it was sold out at another store but he came back with a better model. It only took a few hours after he came back to install the new system. I am really happy with their work and confident in their services.

  • Review 155 (2022-03-23 - Rating: 5)

    Our tech name was Adam. He was here at the exact time as promised. He was good at his job he came in and did what he needed to do left to get the parts and came back. Highly recommend Adam to come back and do any more of my plumbing problems that I have. Very nice and pleasant young man. Great job in hiring this young man he’s well worth his money

  • Review 156 (2023-10-17 - Rating: 5)

    Carlos is so professional and nice. He is really focused on resolving the issue. He is being really helpful. I appreciate his help and I will definitely call them again if I have any issues.

  • Review 157 (2024-10-03 - Rating: 5)

    Pablo was experienced, professional, and respectful! He arrived in a timely manner and was immediately very courteous to our situation. His work was thorough, diligent, and forthright with pricing! 10/10 would recommend.

  • Review 158 (2024-06-05 - Rating: 5)

    Joe is the best, not sure what we would have done without him. The company is cool too.

  • Review 159 (2023-06-19 - Rating: 5)

    Bryan was absolutely amazing!!!! He was professional, skilled and patient. Our prior experience with a different company was NOT good however Bryan saved the day!!! I would highly recommend him!!!! Excellent service!

  • Review 160 (2024-09-11 - Rating: 5)

    Very professional and taking care of every single detail to complete the project. Thank you so much!!!

  • Review 161 (2024-07-06 - Rating: 5)

    It took quite a while to get to us on a Saturday, but Christian was fantastic. I can’t say enough good things. He was worth the wait, even in the dark! You better hang on to that good guy Rooter Hero!

  • Review 162 (2021-11-23 - Rating: 5)

    Daniel was absolutely amazing!‼️❗️He arrived quickly, before his ETA, he was extremely polite and professional! He provided me with all of the options possible to fix our plumbing issue and was very cognizant of pricing and prevention of unnecessary costs.... Daniel was honestly the best plumber I have ever had the pleasure of dealing with. He completed his job above my expected standards, and because of him, I will never go through another plumbing service again... Thanks so much Daniel!! Roto Hero is the best! Do not go elsewhere!

  • Review 163 (2021-03-15 - Rating: 5)

    I am very pleased with Rooter Hero and in particular for Ivan who represented the company with the highest level of professionalism and integrity. My repair was more extensive than I thought, but his willingness to show me using their up to date technology(camera) so that I can see for myself instead of just taking his word for it, brought me comfort in knowing I was not getting scammed or upcharge for unnecessary work. Ivan maintained a great attitude even though the job went longer than expected and made sure I was a happy satisfied customer in the end. I cant thank Rooter Hero enough for having such an exemplary personnel that cared about his job as much as his customers! Thank you Ivan ~ you are a blessing in more ways than one. My loyalty to your company and its services has been solidified by my experience with you! For all those in need of plumbing solutions please consider Rooter Hero as your #1 choice!!

  • Review 164 (2023-10-31 - Rating: 5)

    Ryan P. showed up on time - looked at our problem- explained next step procedure and he was done in 15 mins - and thank you Ryan for your professionalism and expertise!!Sincerely, Happy Customer in Irvine

  • Review 165 (2021-09-12 - Rating: 5)

    They were super quick and responsive. I needed an asap appointment and they definitely found a way to make it happen. While getting my garbage disposal replaced isnt exactly an emergency, they made it urgent to get it taken care of right away and I had an appointment set the very next day after reaching out. The two guys that showed up were super nice and helpful and walked us through how to set up the manufacturing warranty with our new garbage disposal. Highly recommend.

  • Review 166 (2022-06-22 - Rating: 5)

    I just want to say thank you to Rooter Hero. I had a project with a severed copper water line caused by a saw cutter for some concrete work. Rooter Hero mobilized quickly and repaired the line before we poured the concrete on the same day! I would have understood if they were booked due to schedules. However, they were able to accommodate the service and saved the day. Thank you!

  • Review 167 (2023-07-25 - Rating: 5)

    I had a great experience with Rooter Hero Plumbing and would highly recommend their services to anyone with plumbing issues. Kolton is friendly, communicative and he was actually able to arrive earlier than our scheduled time, which was an offer that I really appreciated and took him up on. Kolton is an efficient worker and he was respectful of the property.

  • Review 168 (2022-12-15 - Rating: 5)

    Isaac was our technician. Complete professional, from first call to arrival: about an hour. Helpful, courteous, skilled, quick.Cleared out our clogged sewer main, charged us coupon price, went about the rest of his day. 11/10.Wholeheartedly recommend.

  • Review 169 (2021-03-15 - Rating: 5)

    Alvaro was wonderful. He was within the appointment time window and let us know when we could expect him. He was very polite, very clean, and knew exactly what to do for us. Considering he had not worked on a Japanese soaking tub before we were impressed. We kept his card and will call Rooter Hero if we need a plumber again..well request Alvaro. You can be proud of employees like him. Thank you!Sandy and Judy Banks

  • Review 170 (2023-06-25 - Rating: 5)

    Tech showed up super quick! He was friendly & thoroughly explained everything. The problem was solved in no time. Happy that the clogged pipe was resolved within a timely manner on a Sunday! Thank you

  • Review 171 (2021-03-16 - Rating: 5)

    What a great guy Jose Martinez was, hard worker, very personable, cares for his client and always returns calls in a timely manner. When explaining what needs to be done he does it in a way that I understood and was very patient. The company was outstanding, professional, reliable and on time with appointments and communicating when services are going to be done. I highly recommend Rooter Hero Plumbing. D. Lopez

  • Review 172 (2023-10-23 - Rating: 5)

    Caleb Reynolds did an awesome job. On time, efficient, clean, professional...and most importantly...effective. Thank you Caleb and to RooterHero for sending Caleb out on a very important job.

  • Review 173 (2024-08-28 - Rating: 5)

    Caleb came and did an excellent job getting both of my toilets unclogged for a excellent rate and in great timing. He came acess the situation, advised me on what needed to be done and complete both Jobs excellently.Thank you Caleb for your excellent customer service and work today. Your were amazing.

  • Review 174 (2021-08-17 - Rating: 5)

    The Anaheim Rooter Hero was truly the hero for me over the weekend when my drains clogged up and nasty stuff was spewing out of three drains due to a back of the main line. they were quick to answer their phone on a Sunday morning and pleasantly took down my info and had guys on within a couple of hours. Special thanks to Paula, Lourdes, and George who had the nasty job of clearing my drains and offering me some discounts to make the price a little more easy to afford. solved my problem with 20 minutes and I was able to go on with my life. the best first plumbing service I have ever used and the only I would ever use from now,

  • Review 175 (2023-06-27 - Rating: 5)

    Jerry went over and beyond to help us with our plumbing. He was personable and made sure he cleaned up after. Gave suggestions and broke them down for me. If I could give Jerry 10 stars I would.

  • Review 176 (2019-02-26 - Rating: 5)

    If you have ever heard one of their radio ads, that is exactly what you can expect! The initial call to dispatch was simple, quick, and pleasant. I received a text message confirmation and another call 30minutes prior to service. The technician, Erik, was superb. He was friendly, nice, clean, and respectful of our home. I even called him later to ask a few follow up questions and not only did he take my call, but he answered every silly question I had, explained a few more details to me and offered to stop by again to show me what we were discussing. The price was SUPER reasonable and with a 90 day money-back guarantee it cannot be beat. And yes, the owner’s personal cell phone is actually on the business card! For all of our plumbing needs, we are now customers of Rooter Hero and Rooter Hero only. Thank you guys so much!

  • Review 177 (2021-04-23 - Rating: 5)

    I’m so thankful that they were able to come right away to work on our problem and came back the next morning to install a new pipe in our downstairs ceiling. They worked really hard throughout the day to get it done and took care of finishing touches. A terrible plumbing emergency was solved quickly by the team. Jim kept in touch with us the whole day to keep us abreast of their progress and did everything he could to keep us as satisfied customers. Alberto was excellent and they made a great team.

  • Review 178 (2022-11-06 - Rating: 5)

    Technician arrived @ prescheduled time. Very pleasant person. Job was finished in 5 minutes. It was easy all around. Just a plugged toilet. Very happy with Rooter Hero service and price.

  • Review 179 (2023-07-10 - Rating: 5)

    Had a clogged shower drain. They came over in a timely fashion. Kolton was extremely professional and efficient. The whole job took no more than 15 mins. If I have any future plumbing issues they will be my first choice

  • Review 180 (2024-06-28 - Rating: 5)

    Excellent service he had sink cleaned in a matter of no time. Thanks so much!

  • Review 181 (2024-09-03 - Rating: 5)

    Great service! Job well done! Thank you

  • Review 182 (2022-12-23 - Rating: 5)

    Gerry was extremely helpful, outstanding work very professional, very fast and polite. Found the problem fast and took care of it very fast. He took time to explain the work and the problem and what he was going to do. I was extremely satisfied al of this just before Christmas 🎄 eve.

  • Review 183 (2022-06-28 - Rating: 5)

    Randy was very professional and helpful with consulting on our options for a toilet replacement. I appreciated his willingness to help and communicate effectively with us as we made our decisions. He was skilled in his craft, practiced safety measures with masks and distance, and couldnt have asked for more. Thank you for your help and will be using Rooter Hero for our future plumbing needs.