Franks Repair Plumbing Inc.

Located in Amarillo, Texas

Address: 4112 NW 10th Ave, Amarillo, TX 79106, United States

Phone: +1 806-545-8565

Rating: 4.9

Services

On-site services
Wheelchair-accessible entrance
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-04 - Rating: 5)
The tub is still leaking. He left the back panel open, his mess still on the floor. I will go another route moving forward. They have assured me more attention will be given to this issue Monday.How impressed am I!!!Austin, Skyler,& a new recruit came reassuring me of the plumbing that had been handled. The weekend came and went without any new problems. Thank you guys for easing my concern.

Review 2 (2024-12-11 - Rating: 5)
Zachery Kongsy and his helper did a quick and efficient job of installing our new insinkerator. Also cleaning up after themselves. The new insinkerator is so quiet compared to the old one. Im one happy customer.

Review 3 (2024-11-22 - Rating: 5)
Very nice respectful technicians! They did a great job! They cleaned up everything before leaving which is fantastic! Moses was very good communicating information. It was a very positive experience. I am so thankful to have hot water again and will be calling Franks back when I need help.

Review 4 (2025-01-08 - Rating: 5)
Garrett did an amazing job! He was very knowledgeable and you can tell he takes pride in his work! He got us up and running and everything works great now! Highly recommend Garrett and Franks plumbing!

Review 5 (2024-12-20 - Rating: 5)
From the time they got here until the time they left I knew they were taking care of our problem. Both gentleman explained what all they would be doing and it was all taken care of in a timely matter. Everyone who came out was very professional and so so friendly and I felt like we were treated like family. I will always recommend your company to anyone who has plumbing problems. All of you including office staff are amazing and Greg and I thank you all so very much. Happy Holidays!!!!

Review 6 (2024-09-20 - Rating: 5)
I had a gas leak in my house and Franks was quick to come out here! Very detail-oriented, talked me through all of it, upfront cost, and extremely professional! Dennis and Ozzie were my technicians and they went above and beyond showed me a video of the issue and explained it all they both made sure my home was safe and all fixed for my family. Definitely call Franks for any plumbing or heating and air concerns or needs. I will be a lifetime customer.

Review 7 (2024-09-14 - Rating: 5)
We are diamond club members and scheduled our annual inspection. My dad had some concerns about a sewer gas leak in the house, so I let him be the one to be at the house when they came by.According to my Dad, Garrett and Noah were right on time and extremely professional. They noticed a leak above our hot water heater, which was under warranty and repaired right away.My dad brought his concerns to their attention and they immediately diagnosed the issue being with the commode. We needed to replace the commode and seals. We didn’t want the hassle of any of it, and just purchased the commode through them and their installation. They were quick, professional, and efficient. It was all done before lunch.Given their professionalism, speed, and knowledge, the price was absolutely competitive. Remember, in many cases, you get what you pay for.Thanks guys! Although we were already loyal customers, you’ve won my dad over too! He has asked me no less than six times since yesterday if I had written the 5 star review yet. So, here it is!

Review 8 (2024-12-21 - Rating: 5)
Zane was great. There appeared to be water leaking from under a slab foundation. Zane explained the options for addressing this potential catastrophe, and the drawbacks and likely costs of both options clearly. Fortunately, the leak was outside the foundation and Zane completed the repair at a very reasonable price. He was straight forward, very polite and worked to get our water back on as quickly and economically as possible.

Review 9 (2024-11-18 - Rating: 5)
They are a wonderful company to work with. Dennis, was wonderful, kind, and respectful. I asked a lot of questions and he didnt mind at all answering them all for me with a smile. They clead up after themselves, but Dennis was so good he didnt even make a mess.

Review 10 (2025-01-05 - Rating: 5)
They came out quickly took care of the problem. And even saved me money. Thank you so much for your service. You did an awesome job. Will continue to use you guys.

Review 11 (2024-11-11 - Rating: 5)
Franks was fast, friendly and professional. They wore booties to keep the carpet clean, gave an upfront fair estimate. Benjamin was a great help, and was very informative. I would highly recommend them.

Review 12 (2024-10-22 - Rating: 5)
Zane and his apprentice Johnny were SO helpful and kind. They explained everything in detail and really helped us understand the issues at hand and went beyond to fix another issue that they were not called for. Franks also has a great membership program that saved and will save us a ton of money on our future project! All happy here.

Review 13 (2024-08-14 - Rating: 5)
Zachary did amazing! They came out fast and helped me with my plumbing issue super quick! Very knowledgeable with questions I asked. Got me signed up for a membership that was too good to pass up especially if you own a home. Will for sure be using Frank’s again! Thank you guys so much!

Review 14 (2024-12-27 - Rating: 5)
My technicians were Roy and Luis. They were both very knowledgeable and professional. They explained things clearly and were very prompt. Their work was quick and efficient.

Review 15 (2024-12-18 - Rating: 5)
We had an plumbing emergency on a Saturday night and called Franks Repair. It was the best choice we could have made! They were here in a short amount of time and were very professional. Even though they were having an issue with some of their equipment they stayed and got the issue fixed. Moses and his partner (sorry cant remeber his name) did a great job and I am so grateful they stayed and got it fixed even though it was cold and dark! The price was very reasonable that they quoted, and they e en gave us a discount because it took longer because of the equipment problems. If you need a plumber, call Franks!

Review 16 (2024-09-17 - Rating: 5)
Zane showed up on time, eager, and knowledgeable about the issues we were having in our home. As he addressed the issues we were having he gave us options and promoted other services that we didn’t even know about. Frank’s Repair Plumbing Inc. team will go above and beyond to make sure they do a good job, we recommend giving them a call when you need help!

Review 17 (2024-08-04 - Rating: 5)
The entire process from the initial call to the technicians’ arrival went smoothly and was well handled. The problem was found and solved quickly. Techs were very knowledgeable and friendly and kept every space they went in our home clean and neat. We always appreciate the excellent customer care we receive from Franks!

Review 18 (2024-11-19 - Rating: 5)
We always used to use Franks when we lived in Amarillo. Since we moved to Borger I have tried a plumber located here in town. The local plumbers were not able to fix my problem after multiple visits and were very disorganized. I decided to call Franks to see if they serviced Borger and sure enough they did! Franks has excellent communication and gave me frequent updates on arrival times and called before they left Amarillo. Not even two hours here and Garrett and his helper had fixed my main drain to city sewer and were cleaning up! They were very professional, kind, and efficient! I will always call Franks for any repair I need! Thanks for being awesome!!! 😎

Review 19 (2024-10-30 - Rating: 5)
Dennis was fantastic. He explained the process and kept me informed the whole time. He was very easy to work with. He had a new helper with him learning the trade. Dennis was patient with him and is a good instructor. Highly recommend him.

Review 20 (2024-10-14 - Rating: 5)
Larry is a great professional. He works quick and does things correctly the first time, no messing around or wasting time. Hes also willing to answer any questions without being condescending like many people do nowadays. If only there could be more people like him that would be awesome. Franks is lucky to have him.

Review 21 (2024-11-27 - Rating: 5)
Very professional and friendly. The only thing we didnt like, the drain pipe wasnt installed where it would drain past the garage step therefore, in case of a leak it would drain into the wall and the house. We didnt see it till after they had left.Update: technician called and came right back to my house and fixed the drain pipe. I was very impressed. Thank you, Zachary!

Review 22 (2024-07-01 - Rating: 5)
Had a broken pipe and they came out asap. Roy and his co worker knew what to do and they got the job fast. Another company quoted us 4,000 to dig and Franks plumbing didn’t even have to dig. I will recommend them to anyone 10 stars.

Review 23 (2024-09-18 - Rating: 5)
Dennis and Ozzie came to replace my water heater today. Dennis thoroughly explained everything that needed to be done.It was not an easy job because of the location and minimum space. Both these young men were respectful, fun to talk with, and very hard workers. Theyre keepers!!! Thank you guys!!!

Review 24 (2024-12-21 - Rating: 5)
He was very nice and polite and very understanding of my problem he was I would use him again and select him by name. I am very pleased with the results of my experience. Thank you once more you done a good job for me.

Review 25 (2024-12-29 - Rating: 4)
The guys from Frank’s were great. Courteous, polite, knowledgeable and efficient. Would and have recommended them to family and friends.

Review 26 (2024-08-30 - Rating: 5)
Garrett and Noah arrived to save the day with their knowledge and expertise to fix the drain in our master bathroom sink. They were very professional and left no trace behind that they were even here today. We are very grateful for Franks plumbing responding to our call so promptly.

Review 27 (2024-12-19 - Rating: 5)
They are very honest and helpful company. They showed great integrity and that they can be trusted. I wish more companies would share their ethics. Everyone I met was very respectful and put me at ease in a stressful situation.

Review 28 (2024-08-06 - Rating: 5)
Ryan Claycomb did a excellent job Im very satisfied. He put in a new water valve for a one-handled bathtub and shower. He did it in a reasonable amount of time. he cleaned up after himself. he has a nice personality and hes definitely a professional. Ryan Explained to me what he was going to do Before and while he was doing it and I appreciate him taking time to Explain. I highly recommend you ask for Ryans assistance you will be pleased you will be satisfied !!!

Review 29 (2024-10-07 - Rating: 5)
My technician Zane was professional and great. I needed a second opinion on my gas leak and I gave Frank’s a call. They helped me get my problem fixed and I highly recommend them. Great customer service! Thank you Austin for reaching out to me.

Review 30 (2024-12-12 - Rating: 5)
Best experience I ever had with a company. Franks ROCK! Down to earth,gets the job accute,and you learn as well from them.Eric was my service repair,I tell you he knows his job and then some.I will use Frank s from now on.Thank you

Review 31 (2025-01-02 - Rating: 4)
David was courteous and patient. He communicated our issues to the insurance company and very efficiently completed the job.

Review 32 (2024-12-27 - Rating: 5)
The guys came right over on Christmas eve! They got the heater going and were very professional and friendly. Good service and a fair price.

Review 33 (2024-09-19 - Rating: 5)
Zane and Ed were both very professional, knowledgeable, gave me options, prices, and explanations before decisions made to proceed with the repairs. Very timely, courteous and dependable. KUDOS to these two young men.

Review 34 (2024-11-05 - Rating: 5)
I would definetly recommend Franks Repair Plumbing. The service technician (Rylan) and his assistant were thorough and completed what I needed done. Both were very respectful and when they left you couldnt tell they had even been here. They cleaned up very well.

Review 35 (2024-05-22 - Rating: 5)
Skyler and Gage were magnificent! They worked tirelessly for five straight days. All the while, even when a new problem came up, they were professional, courteous, knowledgeable and pleasant to be around. This was a nightmare of a job. They faced it everyday with a smile. They laughed at my crazy jokes. They kept me informed every step of the way. They cleaned up both my dinning room and my main bath floors, swept all the dirt up, and cleaned my yard . No trash at all left behind. So impressed!! Having these two on your team is a big asset to Franks Repair Plumbing. I always call Franks and tell everybody that you guys are the best in town!! A very grateful, happy customer, Loraine

Review 36 (2024-08-09 - Rating: 5)
Frank’s repair Plumbing inc. did an outstanding job installing a new HVAC system in our home. We had a 28 year old furnace that was working but we were worried that it might fail during a cold snap come winter time. Our AC, while only 10 years old, was not working during an unbearable heat wave of 100 degree weather here in the panhandle. We called Frank’s on a Saturday and they came out that day! You can imagine how happy we were that they would be able to service us that day. Unfortunately, our unit needed more than just some coolant. After discussing the options with representative from Frank’s ( Mr. Eric Baria ) , we decided to upgrade our system now rather than put money into a quick fix. The came out a few days later and got our system installed with emphasis on the AC first due to the heat then the furnace. Our garage ladder even broke during the installation process of carrying the new parts of the furnace and AC up to attic and taking out the old. The employees of Frank’s ever the professionals fixed our ladder and didn’t even charge us!! They did even more throughout the process with warranty and pricing. I can’t say enough good about this organization. Also, they have been in business here in the Texas Panhandle a long, long time! They will stand by their work. Feel confident

Review 37 (2024-08-29 - Rating: 5)
Ryan was extremely helpful. when he ran into a problem, he commented that he his helper would not respond to his phone calls. However, Ryan was able to do the job, despite lack of help. He cleaned up after himself and was able to install the toilet without replacing the flange, saving me money. im extremely thankful for his work and help

Review 38 (2025-01-02 - Rating: 5)
Very pleased. I had a hot water heater and outside faucet replaced. Zane was efficient and got the jobs done quickly.

Review 39 (2024-12-03 - Rating: 5)
Dennis and Rendon were great!! Very professional and knew their job!!! Our job was a difficult and a long one. They made sure when they left that everything was as it should be. Five stars!!!⭐️⭐️⭐️⭐️⭐️

Review 40 (2024-07-30 - Rating: 5)
Zachary was personable, honest, hardworking, and very responsive to our requests especially when we changed our minds. He then knew just what to do when our old bathtub did not cooperate. His helper was personable and hardworking, too. I’m so glad you have such nice, well-trained men who work for you. Also, I especially appreciated the pink shoe covers. My perfectly clean wood floors stayed clean.

Review 41 (2024-11-03 - Rating: 5)
Rylan was amazing! He came in found the issue and fixed it right away he was very understanding and make sure I understood as well. If I ever have anymore plumbing issues I’m going to Rylan again.

Review 42 (2024-11-03 - Rating: 5)
Franks Plumbing is top notch! Theyve always responded rapidly and their plumbers are fantastic. And their pricing is very reasonable! Id recommend them above any plumbers Ive ever had to use.

Review 43 (2024-09-26 - Rating: 5)
Had a leak and called. Found out it was the water heater which was old. Zachery and his helper replaced it and did a great job. They were friendly and made sure I understood what they did. Great job!Had to call after a water leak was found near the city meter. Roy and his helper showed up and did a really great job on the repair. Very friendly and easy to talk to. Would definitely use them again.

Review 44 (2024-08-12 - Rating: 5)
Franks is wonderful! They had a plumber, Brandon, out to our house within one hour of calling. That is possibly the quickest service I think we’ve ever had from a plumber! Brandon, was professional and efficient with his service. 5 stars all around!

Review 45 (2025-01-05 - Rating: 5)
As always great service, no delay, skillful service technicians from Frank’s. Dennis and his crew were polite and personable. They were very helpful and offered choices for future needs. They impressed me with the prompt and courteous attention to detail and took care of our lavatory drain issues quickly. Thank you so much!

Review 46 (2024-09-09 - Rating: 5)
Frank’s Repair exceeded my expectations from the start. From the the office clerk being very attentive to get me scheduled and passing on accurate information to the Techs Benjamin Smith and side kick Edward going above and beyond in making sure I was left with a service that would last and was done right. Honestly the most positive experience I’ve had when in need of plumbing services. Frank’s Repair Plumbing will be our go to here on out.

Review 47 (2024-10-04 - Rating: 5)
We called to get the flushing mechanism replaced on our toilet. This is a task that my husband has always repaired in the past but as we’ve aged to senior citizens it’s become more difficult or impossible for him to do. We were presented with a bill of $500.00+ to replace the flushing mechanism. Supposedly our toilet is an expensive model that uses this more expensive flushing mechanism. The flushing mechanism was priced at $477.00. Afterward we had paid the invoice we priced shopped to see how much the mechanism costs locally It was $80.00 to $100.00. We are members of the preferred club in which we pay a monthly fee, which we will be canceling on our anniversary date. We feel we were taken advantage of as senior citizens by a company we expected to be honest and reputable. We will not be using Frank’s Plumbing again.After receiving a call back from Quality Assurance at Frank’s Plumbing I would like to take this opportunity to retract my original review. The representative explained that the extent of the repair necessary was possibly due to additional damage that took place before their repair man arrived. However, they were willing to work with us by refunding a portion of the charges. At this time I will be continuing to use Frank’s as our go-to plumbing repair and would recommend them as honest and reputable.

Review 48 (2024-09-30 - Rating: 5)
Absolutely 5/5 star experience! Thank you so much for all the help. Having a water leak was a very stressful situation and this company did everything to work as fast as they could and got the job done right. Fantastic customer service! Will be using again for all future projects/problems!

Review 49 (2024-09-24 - Rating: 5)
Garrett & Kevin were fantastic! Couldnt ask for better help. They went beyond their job to help me! Please reward them with a raise. I will always use Franks Plumbing for my Plumbing issues. Thank you again Garret & Kevin 💞💞

Review 50 (2024-12-23 - Rating: 5)
Zachery and Jake were both very professional technicians! Very courteous and kind, helpful.I’m SO PLEASED with the service that they provided for me!

Review 51 (2024-08-17 - Rating: 5)
Jacob from Franks provided excellant service. He quickly identified the issue and had my system running. He was very helpful about future needs, and answered all my questions very professionally. Franks continues to be our goto company for HVAC and plumbing issues. Thanks Jacob and Franks from a very satisfied customer.

Review 52 (2024-07-12 - Rating: 5)
Dennis the technician from Franks and his helper did a great job. They gave me an estimate of what the repair would cost and got right to work. They did the job in a timely manner and cleaned up after the job. Both men were very courteous and friendly. Couldn’t have asked for more

Review 53 (2024-09-02 - Rating: 5)
We had a Big leak but could not find it. We called Frank’s and they sent Zachery and his helper Kevin. They found it in our slab foundation. They explained everything as they worked and were very professional, courteous and friendly. Thank you guys so much. If you need plumbing done call Frank’s.

Review 54 (2024-07-10 - Rating: 5)
Team did a great job replacing outdated plumbing in our home. They were clean, courteous, and a real pleasure to work with.

Review 55 (2024-09-18 - Rating: 5)
Yesterday’s service call by Frank’s Plumbing was a good experience. The technicians were friendly and efficient. I was impressed by the easy way they took care of the annual inspection and the repair I needed done.

Review 56 (2024-08-20 - Rating: 5)
Benjamin and his assistant were polite and respectful. Benjamin took the time to explain my options, and fixed the problem quickly and efficiently. I felt very much at ease with them in my home.

Review 57 (2024-08-02 - Rating: 5)
Larry fixed my A/C in literally 20 mins from my description of the issues I was having on Friday afternoon at 4:30pm. The girl that answered the phone said she cud have someone come today when I called at 2:30pm! Excellent SAME DAY SERVICE that left me smiling!!! Larry even let me use a competitor’s coupon for NOT CALLING them n using Frank’s instead! Woohoo!

Review 58 (2024-09-07 - Rating: 5)
Rylan and Kerce were so great! They were kind and courteous and explained everything they were doing! They were quick, efficient, and tidy! I felt really comfortable with them and very pleased with the service!

Review 59 (2024-12-01 - Rating: 5)
Jacob went the extra mile to troubleshoot an intermittent problem we were experiencing with our hvac. I really appreciate the time and effort he put into solving our problem.

Review 60 (2024-06-21 - Rating: 5)
I live in the middle of nowhere. Frank’s was willing to send someone to replace my water heater. There is a charge from Amarillo to here but very reasonable. The appointment was easy to schedule and I had to reschedule due to rain but they were extremely accommodating and understanding. I was very impressed with Dennis’s professionalism, common sense and ability. He made a challenging situation look easy and made sure everything was perfect and explained before he left. I highly recommend Frank’s and Dennis.

Review 61 (2024-11-25 - Rating: 5)
Both were very respectful and explained everything. Did a great job will definitely call Franks in the future if needed

Review 62 (2024-10-22 - Rating: 5)
Franks always does a good job and are always fast to come out when we need them. Benjamin did an excellent job and even cleaned out the tub after he got it unstopped.

Review 63 (2024-07-25 - Rating: 5)
Skyler Stiles our plumber was professional and treated us like we were top priority customers. I would recommend him to anyone. Respectful and get to it work ethics!! Thank you Skyler and his trainee too

Review 64 (2024-08-09 - Rating: 5)
The technician Eric was very pleasant. He helpful when explaining the problem. I have used Franks for years. They have always done excellent work.

Review 65 (2024-08-06 - Rating: 5)
Moses and his apprentice were great! Very respectful and friendly and very courteous! Had our problem fixed in a timely manner! Will definitely be the man we go to in the future

Review 66 (2024-08-12 - Rating: 5)
Gage from Frank’s Plumbing arrived on time, assessed the problem and recommended a solution with a quoted price. Once approved, he began the work to my satisfaction. Highly recommend.

Review 67 (2024-08-18 - Rating: 5)
Benjamin Smith came in and put in a new hot water heater for me. It was built up high and went into the attic and he did an excellent excellent job. I do not have one complaint.

Review 68 (2024-11-15 - Rating: 5)
Both Roy and Luis (Louis?) not sure how to spell it were very professional and on point. Got the job done in a timely manner. I will recommend and call upon that crew every time.

Review 69 (2024-09-05 - Rating: 5)
Moses Salazar was awesome! On a Friday at 4:20 I discovered my hot water heater is leaking. He arrived at 4:45 and stayed til the new one was working. Can’t say enough how much I appreciated him!

Review 70 (2024-12-26 - Rating: 5)
Moses was a great help and fixed every problem I had AND was super quick! Very thankful for his help!

Review 71 (2024-07-27 - Rating: 5)
The repairman that was sent out by Frank’sRepair Plumbing was very professional & friendly, explaining all phases of what he found after explaining what he found wrong with our air conditioner even to checking out the air conditioner ductwork. Excellent employee, friendly, and I would recommend him to any of my friends.

Review 72 (2024-10-30 - Rating: 5)
Fixed my issue In less than an hour!! Didn’t take long and it was after hours. From the minute I called to the time it was fixed was less than 2 hours! Definitely recommend!

Review 73 (2024-07-16 - Rating: 5)
I called Franks yesterday to schedule an appointment to tune up our ac unit. They scheduled me an appointment for next day service. Michael came out and is very knowledgeable. I would recommend Franks and Michael as your new HVAC technician.

Review 74 (2024-08-17 - Rating: 5)
When I have plumbing issues at my residence I use Franks plumbing. Amazing customer service , Gage and his apprentice showed up at my residence 1 hour after the initial call. I explained my problem to my plumber and came up with a game plan. He followed thru and completed the bigerous job. Gage and his apprentice were extremely corgual and respectful. I promise I WILL USE FRANKS PLUMBING AGAIN.

Review 75 (2024-09-25 - Rating: 5)
Both of our toilets were stopped up. Cliff Holcom was very polite and didn’t mind me looking over while he cleared the blockage. Stayed until he was sure the drains were working correctly.

Review 76 (2022-07-07 - Rating: 5)
Garret and Skyler came out to replace our broken water heater. They were both super kind, helpful, and knowledgeable. The installation was flawless and they even completed some quick work to get us up to code for no extra charge. They were in and out quickly, personable to talk to, and very kind to the kids and pets we had running around as well. The quote they gave us for the repair was fair and clear. We wont be using anyone else!

Review 77 (2024-10-21 - Rating: 5)
Jacob Garza worked efficiently and professionally on our house the day after Christmas. He honestly was a gift in disguise of a technician! Thank you for your help!We had Franks plumbing come out again when we needed a new a/c and heater! It was nice knowing we could trust them to get it done in a timely manner!

Review 78 (2024-07-25 - Rating: 5)
We wanted to avoid the problem of scaling due to the hard water in our area but didn’t like the water softening solution. The technician listened to our concerns and proposed an alternate solution of conditioning the water. He left us with all of the information and an estimate of what it cost to install. Once we made up our minds they came back with only 2 hours notification and in less than an hour, had the system installed and operating. We are super happy with their solution and service!

Review 79 (2024-06-26 - Rating: 5)
We purchased a new build home and the HVAC unit was put in by Franks. The unit condensation drain line was never plumbed correctly and they fixed it immediately. 13 months later the same condensation line gave us fits. Franks stood behind their installation and fixed all issues. The tech they sent over was super knowledgeable, polite and helpful. Their customer service is top notch!!!

Review 80 (2024-09-12 - Rating: 5)
Roy is always very attentive and go over and above his call of duty. The young man that worked with him i think have a great future ahead of him as well, he was very helpful as well

Review 81 (2024-10-07 - Rating: 5)
They have always been very reliable, helpful, kind, honest, and dedicated professionals to assist us with our plumbing and heating/ac issues through the years!! You are all the best!! Thank you for everything!!

Review 82 (2024-11-29 - Rating: 5)
Gage was very knowledgeable. Very nice and so was his assistant. Educated us on damage to pipe due to tree roots.

Review 83 (2024-05-17 - Rating: 5)
I was very happy with the service I received! First of all, I was able to get them in quickly, and when I requested a time in the morning because I worked in the afternoon, they assured me that I would be the first call of the day leaving between 8:30 and 9am. Dennis was friendly and showed me how to fix my sink filters in the future. They rebuilt my toilet tanks and gave me options of paying a full price or joining the membership which is 8.95 a month but it knocked $122 off my price today. Well worth it for the prompt service I got. I’d definitely recommend them to anyone looking for a plumber.

Review 84 (2024-12-20 - Rating: 5)
Dennis and Carlos did great! We had an issue with our toilet running randomly sometimes all day and they came and gave us 2 options and got it taken care of!

Review 85 (2024-10-14 - Rating: 5)
Roy McDowell was terrific! He went above and beyond; and, he guided us with advice concerning coordination with the City of Amarillo. Kudos! I highly recommend Franks! -- Don & Melinda in Amarillo.

Review 86 (2024-09-13 - Rating: 5)
Benjamin did an excellent job! I had an annual pipe check up and he found some things that needed to be fixed and was able to explain the problem and the fix for it clearly! Wonderful experience!

Review 87 (2024-12-10 - Rating: 5)
Benjamin was professional and pleasant. He found an access point I didn’t know was there. I wouldn’t have anyone else handle my plumbing needs.

Review 88 (2025-01-02 - Rating: 5)
I am very pleased with the repair on my heater. The technician was knowledgeable and explained the problem.

Review 89 (2024-12-16 - Rating: 5)
We are Diamond Club members, and the Frank’s Team is always professional, timely, and keep you informed on the scope of the project or repair.

Review 90 (2024-08-23 - Rating: 5)
We have had such outstanding service from Garrett Gomez..his work and communication has been impeccable, Franks Plumbing is the only Company we will use and we live in Borger..very professional..thank you!

Review 91 (2024-11-07 - Rating: 5)
My mom has done business with s Franks for many years. She had a complete Heating and AC system put in. That hvac guys were nice and did a good job. In the process they found a gas leak. They sent a team out (I believe the names were Cliff and Noah) to fix the gas leak. Mom was told the leak was fixed and the pressure was ok. Atmos came to turn on the gas about 2 hours after the repair was finished and it wasnt holding pressure. I called Franks and talked to a supervisor named Chris who was a nice man. Chris sent out Zachary and Alan and they were amazing. Zachary was very friendly and informative. He explained everything to my 82 yr old mom in detail. From now on when we call Franks we will ask for Zachary to do all our repairs. I give Zachary and Alan and also the HVAC team a high five and 10 stars.Thanks yall

Review 92 (2024-07-12 - Rating: 5)
Dennis did an amazing job! Was super professional and explained everything he did. They were timely and worked with my schedule. I will definitely call them again when we need a plumber.

Review 93 (2024-07-23 - Rating: 5)
Frank’s plumbing came to fix a couple of issues. Benjamin Smith and his helper were nice, kind, efficient and helpful. They completed my tasks with knowledge and experience. Great service

Review 94 (2024-07-19 - Rating: 5)
Great experience!!! Rylan Kerce arrived at the time agreed. They called and let me know so I could be there to let them in.He explained what was needed, alternatives and different estimates depending on what we wanted to do. He and his apprentice both wore shoe protectors, cleaned up after the repairs and were so very polite and solicitous. My husband is elderly and can be a bit disconnected but Rylan patiently and politely answered his questions.I had no idea there was the program called the Diamond Club. Great and proactive service plan for plumbing and HVAC. Gave us peace of mind and saves us money!

Review 95 (2024-10-29 - Rating: 5)
Cliff and his apprentice did a great job! Took care of our issue in no time! Frank’s will be my go to for any other plumbing problems.

Review 96 (2024-11-03 - Rating: 5)
Cliff and Brandon did everything they could. They were very nice and informative. I will call them when I need any plumbing done.

Review 97 (2024-06-15 - Rating: 5)
We got a same day appointment to fix a leaking pipe, which was great. Even better was that the tech, Ryan, was also at our house a couple years ago and remembered us! He was courteous, efficient, knowledgeable, and was able to fix our pipe in one trip. So glad we use Franks!

Review 98 (2025-01-01 - Rating: 5)
Every time I have ever needed Franks for anything they have always been amazing. Having a house almost a hundred years old you need people you can count on. Franks are those people! They have been out many times for plumbing, air conditioning and heating. This time my heater went out on new years day. I called them and Jacob was here within an hour and fixed the issue. He, like other technicians is fast, friendly and professional. 10 out of 10, highly recommend.Diamond club is worth the peace of mind also.

Review 99 (2024-04-19 - Rating: 5)
Everything about our experience was top notch. It could not have been better. We had our central heating and air conditioning systems replaced. Great job done by true professionals. Nice folks and i can’t say enough good about them and their quality of work. We’re glad we did business with them. They will be are go to professionals for heating, air and plumbing from now on.

Review 100 (2024-12-09 - Rating: 5)
Within an hour of calling Franks with my plumbing leak a technician was at my house. Zachery immediately identified the problem and professional repaired the leak. I can always count on Franks Plumbing to be there when I have a problem.

Review 101 (2024-11-23 - Rating: 5)
Om Amarillo the best techs always seem to he found at franks.repair plumbing. I needed some.basic but involved repair/rebuild of older components and Jensen was the ticket. He knew.what tools.ajd which components he needed and had my equipment repaired and working in a short time. Thanks Jensen&frank repair plumbing

Review 102 (2024-10-30 - Rating: 5)
Roy and Lewis did our annual inspection, and so glad they did. Water heater on its last legs, replaced it. Then fixed a leaky faucet in the main bathroom and checked all the plumbing inside and outside. Friendly and capable, enjoyed watching them work. Fair price too!

Review 103 (2024-06-03 - Rating: 5)
Another successful repair! Gage was amazing and answered all our question. Job was done beautifully. ❤️ being a diamond member and truly appreciate being able to schedule our repair the minute it happened. It was not an emergency, but knowing we were on their list first thing in the morning allowed us a good night sleep!

Review 104 (2024-11-07 - Rating: 5)
Super fast water heater replacement after hours, affordable, friendly, and they guarantee their work. Franks for life.

Review 105 (2024-10-04 - Rating: 5)
Skyler did a great job of finding our water leak and putting in a new water line. He also showed us where the leak was coming from and explained what needed to be done. He was very efficient. Would highly recommend him! Thanks Skyler

Review 106 (2024-12-09 - Rating: 5)
Thanks for taking the time to check everything out as we discussed! You both were courteous and good communicators.Thanks again, Charlie Hagains

Review 107 (2025-01-06 - Rating: 5)
Jacob was very kind and understanding thanks for your services he deserves a 10

Review 108 (2024-07-09 - Rating: 5)
Franks HVAC man, Eric Baria was terrific! He took the appropriate time to explain what was wrong and how he was going to fix the problem. He also gave general instructions on how to get the most out of our system. Thank you Eric!

Review 109 (2024-10-09 - Rating: 5)
The technicians were very informative about what they did had great personalities and did great job I want to thank them both for doing such good work and being so nice and caring

Review 110 (2024-11-23 - Rating: 5)
Ran did a super job, and fixed my clogged kitchen sink drain! Next time Ill know better how much the disposal can dispose!! 🤦‍♀️Oops

Review 111 (2024-06-25 - Rating: 5)
I had the pleasure of meeting technician Eric Baria today as he came to my house to service my AC system. He was extremely knowledgeable, professional and very friendly. He answered all my questions and explained everything clearly, as a result I signed up and enrolled into the Diamond Club to have Franks Repair service my AC going forward. Thank you Eric!!!!

Review 112 (2024-08-06 - Rating: 5)
Zane was professional ,courteous , kind and knowledgeable. He worked hard and the job was done well!! I was so glad Zane was my tech for today !!!!!

Review 113 (2024-03-30 - Rating: 5)
Best service in Amarillo guaranteed. These guys not only came when they said they would they went above and beyond to make sure the job was done correctly. They took care of my house and consulted me the entire time. Reasonable prices for the work that was performed. Garrett is a top notch plumber and his apprentice was a hustling dude. Very respectful and awesome company. Will always use Franks

Review 114 (2024-11-26 - Rating: 5)
They were very polite, did the job quickly would definitely recommend him to everyone

Review 115 (2024-07-11 - Rating: 5)
Moses Salazar is a wonderful plumber- he went above and beyond to make sure the job was completed to our satisfaction. I highly recommend him and Franks plumbing. A great business.

Review 116 (2024-07-26 - Rating: 5)
Cliff and Eric worked to help find what exactly my leek problem was and fixed it very quickly. They both explained everything to me in a way I could understand, and they were both very pleasant to work with.

Review 117 (2024-09-30 - Rating: 5)
Skyler was very professional. He showed up at the agreed-upon time and did a thorough job. I will certainly use Skyler and Frank’s Plumbing again.

Review 118 (2024-08-21 - Rating: 5)
Technician arrived as promised. Work was explained thoroughly prior to beginning. Repairs were completed and explained. A little pricey, but it is done.

Review 119 (2024-06-23 - Rating: 5)
Jacob was a very nice young man and answered all my questions. He was fast and able to track my source of my problem and get everything repaired and I was having cool air through my AC again. He was in call for the weekend and came to my rescue ASAP. Highly recommend.

Review 120 (2024-05-24 - Rating: 5)
Shout out to Franks! We had a slab leak, called to see if they could come out & they came same day & gave us an estimate before they left! Came the next day & fixed it! The crew was 100% professional & worked hard to get it done! We are very pleased & will use & recommend Franks in the future. Thank you so much!

Review 121 (2024-10-28 - Rating: 5)
The guys showed up exactly when they said, got the job done very fast. Great work, very knowledgeable plumbers.

Review 122 (2024-09-28 - Rating: 4)
Frank’s Plumbing is a great service provider. They’re punctual, efficient, and well trained to take care of your issues.

Review 123 (2024-11-12 - Rating: 5)
Great customer service. Prompt. Courteous. Efficient work! Thank you Jensen and Apprentice!!

Review 124 (2024-02-01 - Rating: 5)
I have used Franks on a number of occasions and with various technicians. All of them have been very polite and knowledgeable. I have never been disappointed. This last time I used Ryan and he was great. His apprentice Jacob was so sweet and understanding. This company has sure sold me for the long haul.

Review 125 (2024-05-09 - Rating: 5)
Roy is definitely a family favorite. All of my relatives specifically request him when we need help from Franks. He goes above and beyond to ensure that the plumbing problem is explained rather than just telling us what they have to do. They gentleman that accompanies him is very kind and thorough as well. You all most definitely have a gem on your staff!

Review 126 (2024-12-10 - Rating: 4)
Y’all were great. It was just confusing because 2 people were telling us two different things but we got it done. Thank you.

Review 127 (2024-08-13 - Rating: 5)
Everything was great. Services were explained before work was done. They kept me informed the entire time. Its nice to take a shower and not stand in water.

Review 128 (2024-09-05 - Rating: 5)
Franks plumbing is always my go-to when I need plumbing repairs, fast and dependable, my service tech ( Skyler ) very professional and answers all my questions fully , Franks Repair Plumbing, I highly recommend !!

Review 129 (2024-07-09 - Rating: 5)
Came out as soon as the next morning to replace a water heater, great job was pretty quick and painless, will definitely use Franks again!

Review 130 (2024-11-02 - Rating: 5)
Benjamin was friendly and professional. Price was not too high for the service rendered. He did a great job and I would highly recommend for your plumbing needs.

Review 131 (2024-10-11 - Rating: 5)
Eric Baria just finished a great job on our A/C. The coolant was gone - he replaced the coolant with a leak detector solution. If it stops working in the next week or two, he can come back and detect the leak with a special light that finds the leak detector fluid. Great job!

Review 132 (2024-07-13 - Rating: 5)
My service technicians were Ray and a young guy, I can’t remember his name. They introduced themselves and were friendly and pleasant. They wore foot coverings to protect the floors. They spoke to me about what I needed, inspected it for themselves, and gave me the price before starting work. The work was unusual and difficult for the plumbing flange replacement, but they had a good attitude and explained as they went. The toilet installation afterwards was fast. They checked for leaks, and then cleaned up the area. They did a great job, and it ended up costing less than their initial estimate. I have used Frank’s Plumbing in the past, and will continue using them in the future.

Review 133 (2024-04-19 - Rating: 5)
Dennis and his helper, Ty, were extremely professional and helpful. They were very knowledgeable and even explained everything during the replacement of our old water heater. I would recommend Franks Services to everyone. We will definitely be using them for any future plumbing needs!!!! 5 stars isnt enough

Review 134 (2024-03-28 - Rating: 5)
I thought I had tree roots growing in my pipes, I thought all I needed was a simple snake job. But Franks found out I had more of a major problem. They found 4 leaks in different places. Even though it was kind of a difficult tough job, the techs were very professional and compassionate and ensure you that they’ll take good care of your needs. They might be a little “pricier”, but it’s well worth the money. They have a good reputation for a reason. Special kudos to Ryan, he was such a cool nice guy!

Review 135 (2024-11-25 - Rating: 5)
We recently needed a plumber! This job was taken care of in a timely manner. Jensen and his helper Christian I believe is his name were there to complete our job. They were professional and courteous. I would not hesitate to use Franks Plumbing again.

Review 136 (2024-05-24 - Rating: 5)
Eric and Dennis did an amazing job. Their kindness and knowledge speaks volumes. Everything was done in a timely and efficient manner and they made sure I was aware of all my options. 5 stars 🌟

Review 137 (2024-07-05 - Rating: 5)
Rylan has done repairs for us before. He is very professional and courteous. He makes sure everything is done to our satisfaction. I would recommend him to anyone.

Review 138 (2024-10-02 - Rating: 5)
Frank’s is always great quality service. I’ve used them many times. Great job as usual.

Review 139 (2024-07-17 - Rating: 5)
Great service and communication,From the receptionist to the service tech. This company knows how to operate.I would highly recommend Franks and will continue using them.

Review 140 (2024-04-01 - Rating: 5)
I needed some repairs on some leaking spigots and easily made an appointment online for repairs the next day. Skyler was the repair technician that came out. He was right on time and was so professional and courteous! He had all the experience and expertise to solve my problem and repair all my leaks the same day!! I couldn’t have asked for better service!! I would highly recommend Frank’s and Skyler and his associate that did the repair get an A+ in my book. Thanks again!!

Review 141 (2022-04-12 - Rating: 5)
Timeless Design and Franks Plumbing teamed up to give us excellent service. I have an older house with a Jacuzzi tub size that was hard to find. Together they helped me find the right match and install it perfectly

Review 142 (2024-06-14 - Rating: 5)
Rylan, was very knowledgeable and quick. He got right in and assessed the situation and began work. I was very happy with the service and the fact that they got to me the same day. Thanks Rylan got your help.

Review 143 (2024-07-01 - Rating: 5)
Franks repair plumbing Ink. Was really quick in responding to my call and got a technician out to find the problem diagnose the issue came the next day completed the work. I was kept informed on issues and what needed to be done and how they would take care of repair and the cost.

Review 144 (2024-02-12 - Rating: 5)
What an amazing experience we had with Franks. We had a clog about a month ago, but I was able to clear it out, so I thought. Well, no. So we called Franks to come out. It was a Friday afternoon and I was frustrated. The lady who answered the phone was so polite and offered to send someone immediately. About 10 mins later Benjamin showed up. Listened to what I had to say and immediately went to work. He was able to locate the issue quickly and cleaned out the lines for us. The whole time, he was polite, explanatory, and gave great suggestions. He wouldnt leave until he made sure every drain made the sound he was looking for to ensure he got it all. Told us that there is a 30 day guarantee on the work and to call immediately if any more issues. Definitely will be using them for all of our needs. Thank you Benjamin and thank you Franks.

Review 145 (2024-06-07 - Rating: 5)
The first time I called Franks the lady that answered the phone was really nice and made sure to have a tech out same dayJacob was absolutely amazing and got my overhead hvac going and running grate again. He made sure I knew and understood what was going on and worked with me through the prosses. I Had a great time chatting with jacob and made me feel good while he worked on my unit. Jacob got my unit cleaned out and went the extra mile to make sure everything was in top shape. Definitely need more people like Jacob for services like plumbing or heating and air. Highly recommend this company for your hvac and plumbing needsThanks Jacob

Review 146 (2024-05-06 - Rating: 5)
Roy and apprentice came to my home early and changed out my leaking water heater and just did a super excellent job. They were super nice people. I really appreciate the quick response Frank’s Repair Plumbing provided to my call for help!Thanks!

Review 147 (2024-06-28 - Rating: 5)
Dennis and his helper Bobby did a great job and also answered some questions I needed. These guys were great I sure appreciate all their hard work today. Thank You

Review 148 (2024-03-11 - Rating: 5)
We had a whole new system, AC & furnace put in by Frank’s. From the start they were honest and professional about the cost, and the amount of time it would take. We are very happy with the final result. They exceeded our expectations. We would highly recommend Franks to anyone.

Review 149 (2024-11-18 - Rating: 5)
Zach Kongsy was awesome. Very knowledgeable and explained things with clarity!

Review 150 (2024-06-17 - Rating: 5)
Franks Plumbing was very courteous & professional when our air conditioning was out. Our technician Jacob explained everything thoroughly & answered all of my questions.

Review 151 (2024-07-30 - Rating: 5)
Dennis did a great job with his service! He was very knowledgeable and helpful! I appreciate his service! Highly recommended!

Review 152 (2024-06-06 - Rating: 5)
Larry was polite, knowledgeable, and extremely efficient. He explained the cause of the problem, the repair estimate, and had the work completed in less than 15 minutes. Highly recommend!

Review 153 (2023-12-19 - Rating: 5)
Recently I had a gas leak that was a bit tricky. My gas line runs from my front yard under my neighbors driveway and through their front yard. I live in Hereford and so I called a plumber from there and they were not helpful and quoted me an outrageous price and wanted to tear up my neighbors driveway and lawn. I called a few more places in Amarillo and they were not helpful and made me feel like my call was an inconvenience.The next call I made was to Franks. I was stressed and had lots of questions. They were so kind and courteous and made me feel at ease. The men that made repairs were wonderful! Extremely respectful of my home, dogs and myself. Zach was AMAZING. Any question I asked he answered kindly and educated me through the whole experience. They went above and beyond.I will be calling them again soon for some other projects that I have around the house.Lisa

Review 154 (2024-12-27 - Rating: 5)
Very timely on Christmas Day. We’re forever grateful. Thank you.

Review 155 (2024-06-06 - Rating: 5)
It is easy to see that the techs, Michael and Zack, take great pride and care in what they do. As for Franks as a whole, I love the texts introducing the tech, and allowing for tracking the way to our house. Thank yall very much.

Review 156 (2024-08-21 - Rating: 5)
Although our HVAC was running all day every day for more than a week, the indoor temp would only rise. As a member of the Diamond Club crew, the awesome Jacob Garza came out and discovered a leak of the refrigerant. Added dye to enable quick discovery of any future similar problems. He also cleaned our outdoor unit. Our house cooled quickly soon after Jacob left. I recommend Franks Plumbing Repair without reservation. I will be using them for years to come.The following review is from Nov. 2022. For some reason, it did not post.We have had trouble with our sinks backing up when doing a load of wash and/or after treating the drains with bio cleanout. Austin came late afternoon when Franks said he would, diagnosed the problem, and gave us a reasonable estimate in answer to my request to provide a more permanent fix than yet another snake and wash. Moreover, Austin set us up to have working plumbing for the night before he left. The job was complex and took one and a half days. This impressive young man thinks on his feet, and is clearly knowledgeable, while being both highly relatable and professional. I will not hesitate to use Franks again.

Review 157 (2024-07-19 - Rating: 5)
We were able to get service same day. The techs were knowledgeable and answered all questions/concerns. Will be using this service again!

Review 158 (2024-07-26 - Rating: 5)
Very happy with the service! Jensen was respectful and knowledgeable. He took care of a clog in no time.

Review 159 (2024-09-12 - Rating: 5)
The technician that came, Larry Shoffner was absolutely the best! Very professional, knowledgeable and explained everything to me that was going on with my heating unit.Thank you!

Review 160 (2024-04-27 - Rating: 5)
Moses did an excellent job. We had been without a hot water heater going on a week. He was able to get it done in about 2 hours. He explained what the warranty would be if this unit happens to fail like our previous one did.

Review 161 (2024-02-08 - Rating: 5)
Zane ran new sewer,water and gas lines to our house. He even raked our yard because it was completely tore up, to even it out as much as could be possibly done. Extremely nice and polite as was his assistant Noah. If Zane can handle this job he can handle anybodies. Franks is very lucky to have Zane and Noah an their team. Thanks Zane and Noah. They even put my privacy fence back better than it was before.

Review 162 (2023-12-01 - Rating: 5)
We had our shower repaired a while back from Frank’s and needed some extra service on it. Skyler came out and took care of it promptly and Frank’s didn’t charge us for the updated work. Skyler was knowledgeable and kind, and explained everything he was doing. I so appreciate that Frank’s stand by their work and will definitely use them in the future!

Review 163 (2024-11-14 - Rating: 5)
Friendly and knowledgeable, definitely call them if you want something done right!

Review 164 (2024-03-18 - Rating: 5)
Moses and Noah came out late evening on a Sunday and helped me. Roots had backed up everything in the house. They came out explained everything up front including cost and then fixed the problem. They even gave us advise as to what we need to do to try and prevent again. Super nice and super polite. Would highly recommended.

Review 165 (2024-09-28 - Rating: 5)
Great job by all, crew showed up on time and did great work. Very pleasant to visit with and answered all my questions.

Review 166 (2024-07-31 - Rating: 5)
Ryland went into detail as to the process and maintenance. He didn’t make me feel pressured. Fast, friendly, professional service!

Review 167 (2024-02-05 - Rating: 5)
Called for repair late afternoon. Technician, Jacob Garza, was sent promptly. Jacob was courteous and very knowledgeable. He went above and beyond to get us running before another cold night. He explained all his work and the issues we were experiencing and what it would take to repair. I would definitely recommend Frank’s Repair Plumbing and Jacob when you need help with your heating, air and/or plumbing repairs.

Review 168 (2024-07-26 - Rating: 5)
Ryan and assistant were very professional and knowledgeable about solving my plumbing issue. Highly recommend requesting Ryan.....thank you NF

Review 169 (2024-08-16 - Rating: 5)
Quick response for our emergency. Very friendly and courteous. Minimal clean up for us after they were done!

Review 170 (2024-07-19 - Rating: 5)
We have always had excellent service from Franks Plumbing. Jacob is very knowledgeable & polite. Thank you Franks Plumbing.

Review 171 (2024-06-16 - Rating: 5)
Great service, very detailed and professional. Zane was very informative and kept me updated on his progress. I would highly recommend Franks to anyone needing plumbing help.

Review 172 (2023-12-26 - Rating: 5)
They came 35 miles within one hour of our call. Austin was polite, did an amazing job. If we could give them 10 stars, we would. We also thought the price was reasonable.

Review 173 (2024-05-06 - Rating: 5)
Franks Plumbing sent out a technician to a house that we purchased and had been dormant for more than 3 years. Due to multiple factors, dirt and mud has gotten into the sewer line. Through the use of a camera they could see the dirt/mud. The suggested a line wash. I agreed and they bright out a 5000psi pressure washer with a120’ hose that pushed everything out of the line. Now I can be confident the sewer line will flow as it is supposed to.

Review 174 (2024-10-03 - Rating: 4)
Great, tech was excellent, friendly, and knew what he was doing!!!! A little expensive but that what plumbers cost.

Review 175 (2024-07-16 - Rating: 5)
Ryland Kerce and associate came to help me locate a problem with a water leak, first thing they were Very professional in listening to my concerns and explained to me what steps they were going to take to help me out they installed a shut off valve to isolate the main waterline to the house. They did a great job very clean and operational. I am very happy with their work and I would highly recommend Ryland. He’s an amazing plumber..

Review 176 (2024-08-01 - Rating: 5)
Jacob was very thorough and helpful with what needed to be done & the cost options to choose from to get the needed work done.

Review 177 (2024-04-25 - Rating: 5)
I was having several different issues, all stemming from one problem. Garrett and his team came in, fixed all of my issues and even explained how I can help prevent these issues from reoccurring. He was professional, knowledgeable, and friendly. I will definitely request him again if I have other troubles

Review 178 (2024-09-04 - Rating: 5)
Zane was awesome! Very patient and talked us through what was happening.

Review 179 (2023-08-25 - Rating: 5)
I called late one afternoon with a couple of plumbing issues that I needed addressed. By mid- morning the next day, Dennis and his apprentice were at my door. They worked quickly and efficiently all while keeping me informed about what was happening. While tackling one of my issues, they discovered that my water heater wasn’t vented, which could have possibly lead to a deadly situation. Although it wasn’t planned initially, they tackled that task as well and left me feeling much safer. Both men were kind, personable, and hard-working. They definitely earned their pay today! Great job!

Review 180 (2023-09-19 - Rating: 5)
Rory and Laundry were AMAZING!!! They went Above and Beyond for us. I got to take a HOT shower tonight for the first time in a while. My issue was not easy at all but they handled it very professionally. Will HIGHLY RECOMMEND to everyone and will only use them from now on!! Amazing people, friendly and caring. Office ladies are just as nice and caring.

Review 181 (2024-09-02 - Rating: 5)
Skyler was amazing! They came out on Labor Day and fixed my issue!

Review 182 (2024-07-30 - Rating: 4)
My hot water heater was not heating the water. Benjamin arrived and he and his coworker got it working. Thanks to them I have hot water.

Review 183 (2024-02-20 - Rating: 5)
Franks has taken care of us for at least 15 years, if not much longer. We just had them replace our entire central heat and air system, including all ductwork. They are trustworthy and we had zero issues through the whole process.

Review 184 (2024-01-06 - Rating: 5)
On a Friday afternoon about 4:00p, my sewer stopped draining. I called Franks (my usual plumbing company) hoping for an early appointment on Saturday. Instead, they sent Benjamin Smith IMMEDIATELY! He was knocking on my door no later than 4:20p. He was very impressive--kind, empathetic, and capable. He worked diligently to analyze my problem which turned out to be more complicated than simply using the sewer clean-out opening. He had to go up on my roof and do the cleanout process from the bathroom vent. He was gone by 6:30, and I had drains that worked! Franks is an exceptional company--professional, well-organized, and highly responsive. Their technicians are friendly and excellent. I will definitely ask for Benjamin Smith for my next plumbing-repair needs.

Review 185 (2024-08-12 - Rating: 5)
Roy was my technician and I was throughally pleased with my experience. Did a quick and professional job Thanks Roy.

Review 186 (2024-06-27 - Rating: 5)
They did a great job and clearly explained my issues and how to fix them. Will definitely be calling them again for any other plumbing needs!

Review 187 (2023-10-24 - Rating: 5)
Roy did a great job. He is a very friendly and kind man. He fixed my hot water heater that he said looked crusty and I really appreciate that, he showed me, and said it could start leaking bad, he checked the unit and made sure everything was good. I really recommend Roy for the job, he is good.👍

Review 188 (2024-10-26 - Rating: 5)
Very prompt and efficient, even on a weekend call. Honest estimate and work as promised.

Review 189 (2024-12-15 - Rating: 5)
Very polite and professional. He was a really nice guy

Review 190 (2024-02-29 - Rating: 5)
Rylan was the technician that worked on my Navien tankless water heater. He was very knowledgeable and had it running quickly.Frank’s gave me excellent customer service.Highly Recommended!Thanks so much!

Review 191 (2024-01-03 - Rating: 5)
We recently had a new hot water heater installed by Franks Plumbing, and the experience was nothing short of excellent. The service techs were not only knowledgeable but also extremely professional throughout the entire process. From the initial consultation to the installation itself, their expertise was evident. It was a pleasure working with everyone at Franks Plumbing, and we look forward to business with them again in the future

Review 192 (2023-10-10 - Rating: 5)
I have used Franks many times and have always enjoyed their service. This time we used them to run some tests on a house we had under contract. They were thorough and helped us to be able to negotiate a much better price on our new house. We had a misunderstanding on the final bill and they wiped some off of my invoice in order to settle it, very appreciative.

Review 193 (2024-08-05 - Rating: 5)
Friendly and informative customer service. Thanks Ryan

Review 194 (2024-08-19 - Rating: 5)
They arrived promptly on a Monday which is always super busy. Were courteous efficient and cleaned up after they were done.

Review 195 (2024-08-12 - Rating: 5)
Always courteous, professional and does the work thats needed without being bugged to buy more services. they put customer first!

Review 196 (2024-02-29 - Rating: 5)
Woke up to alarm beeping and followed to the hot water heater. Found water in the pan under the water heater. I called Frank’s Plumbing & Heating thinking we would probably be without hot water for several days. A technician was sent that very morning (in the snow) and replaced the unit very quickly and efficiently! Moses was very professional and explained everything regarding warranty and inspections. They were very careful not to track in from the snow and cleaned up perfectly. I definitely recommend Frank’s Plumbing & Heating for all your plumbing needs!