Roto-Rooter Plumbing & Water Cleanup

Located in Worcester, Massachusetts

Address: 1077 W Boylston St Unit 201, Worcester, MA 01606, United States

Phone: +1 508-721-1999

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-26 - Rating: 5)
Had a last minute emergency at my home. Roto-Rooter was very quick and efficient and fixed it. Jason explained everything to me before he began working and was upfront about what the costs would be. He was friendly and respectful. Great service all around!

Review 2 (2024-12-22 - Rating: 5)
Jason was awesome. He called ahead and arrived quickly. Upon arrival, he inspected the situation, explained what he was going to do and how much it would cost, then cleared the clog and fully tested to ensure it was clear, and cleaned up perfectly afterwards. Jason was super nice and thoughtful as well. 😊

Review 3 (2024-12-29 - Rating: 5)
I had wonderful service from Shamall! He was knowledgeable and explained the process during all his work. He was so very polite and made me feel relaxed about the problem. It was obvious he knew what had to be done and did his work while treating my home with care. Shamall is a wonderful representative of this company and I highly recommend him for anyone in need. I hope Roto Rooter knows what a great employee he is.

Review 4 (2024-12-21 - Rating: 5)
John was amazing and came right out to my house durning a storm. He fixed the clog right away. He was a really nice & personable guy. Your company is lucky to have such a knowledgeable & hard worker. Would highly recommend him.

Review 5 (2024-12-23 - Rating: 5)
Rafael was excellent! Patient, knowledgeable, informative and offered suggestions to prevent future issues. I would highly recommend Rafael and Roto Rooter. Outstanding service and their technicians represent them well, the face of the customer. Also, besides being courteous, Rafael was so pleasant to interact with!

Review 6 (2024-12-28 - Rating: 5)
Our service tech Anthony was great! He was super friendly, answered all my questions and got the job done. I’d recommend him and Roto Rooter any time!Update: We actually had a bigger problem than we thought —a clog in our main drain causing backup in 2 of our bathroom showers and had to call Roto-Rooter again. Anthony came out again and did some investigative work to locate the blockage and pull it out.PSA: DONT USE FLUSHABLE WIPES!Thanks again Anthony! You’re the best!

Review 7 (2024-12-08 - Rating: 5)
I was preparing for a funeral and after event at my house when I realized my kitchen sink drain had clogged. Impending disaster. Called Roto Rooter. They had someone at my house within 90 minutes, on a Saturday night. Plumber was professional and personable. Excellent experience. Got a discount for giving food for the homeless. What a great service! Truly grear.

Review 8 (2024-09-23 - Rating: 5)
Joel and Matt were in my home a couple of days to do some necessary repairs. They were friendly, professional, courteous, and respectful of our property. Beyond that, the job they did was beautifully done at a very reasonable price. I had not used Roto-Rooter before but wont hesitate to call them in the future.Thank you, Joel and Matt.,Roger

Review 9 (2024-12-26 - Rating: 5)
Anthony was professional, careful, kind to my children, and efficient. He is a great plumber and I will recommend him to everyone. What a great experience for a crappy situation. Because of him, my family can shower

Review 10 (2024-12-26 - Rating: 4)
I was very lucky and had a young man named jude. He was a really a fantastic guy,he explained everything so I understood and took his .I did not feel bullly. This is thev2nd time in a couple of weeks I need help with a blockIt was Xmas and he was helpfulI will tell all my friends and family about him. Thank you Jude. You are lucky someone like him works for you.

Review 11 (2024-09-23 - Rating: 5)
Had drain water backing up through our downstairs toilet, Called on a Sunday evening and Kit came out about an hour later. Was very polite and thorough in explaining the process. He sent his auger though the drain and informed us that the drain was clear and the problem lay within the septic system or the exit baffle to the septic. Didn’t charge us the expected amount because there wasn’t a clog in the actual drains within the house. He advised us on the next step to take and was on his way. Seemed like a very honest and professional guy. It’s never a good day when you have to call a drain service, but wouldn’t hesitate to refer Kit and Roto Rooter to anybody that needs this service.

Review 12 (2024-12-15 - Rating: 5)
I had a leaky sewer main pipe that appeared to be backing up Kyle from Rotor Rooter showed up promptly and assessed the problem quickly and neatly. He had everything working perfectly within an hour. I definitely would recommend and use Roto Rooter again in the future.

Review 13 (2024-12-23 - Rating: 5)
Matt And Sal did a great job fixing a plumbing issue in Waltham MA. I highly recommend them, they have a high quality of work and worked quickly and efficiently.

Review 14 (2024-12-27 - Rating: 5)
Excellent service. I called for help. Rotor Rooter was friendly and sent a guy in 2 hours. Denys came and saved the day. Very professional. Thanks Denys and Rotor Rooter.

Review 15 (2024-11-04 - Rating: 5)
Had a soft blockage in my.main stack that was causing everything to backup into my basement. Called RR at about 10pm. A guy was at my house in about 2 hours. Snaked the pipe and everything is good now. Great service!

Review 16 (2024-10-11 - Rating: 5)
They did an amazing job! Fixed our clogged Garbage disposal in less than an hour! 10/10 would def recommend to anyone needing any sort of plumbing services! Very kind and respectful employees!

Review 17 (2024-09-25 - Rating: 5)
From start to finish was a good experience. It is a business so it was important to me to things up and running asap. They were on time within the hours said and up and running in no time. The technician and camera man were both pleasant and professional.

Review 18 (2024-12-18 - Rating: 5)
Very happy with the updates prior to Anthony arriving. He was clear in explaining the options and quickly was able to manage our problem. Friendly and considerate in our home! Thank you!

Review 19 (2024-12-29 - Rating: 5)
Anthony was great with his works. Should keep this guy as a very hard and friendly to customer. Explains with detail and precise on his careness.

Review 20 (2024-12-12 - Rating: 5)
Kyle came to clean out a clogged shower drain. He explained the process clearly, checked out all of the visible pipes in the home. The drain was cleared very quickly and he made sure to check the drain thoroughly.

Review 21 (2024-10-04 - Rating: 5)
Had an emergency drain issue and called Roto Rooter. Jason the technician arrived soon after placing the call. He very professionally and efficiently fixed the problem! Jason did an awesome job!

Review 22 (2024-12-10 - Rating: 4)
I was pleased with the services that I received from Rafael, Frank and Denys. They all conducted themselves very pro-fessionally. In addition to that, they kept me informed of how the clog was to be removed.

Review 23 (2024-12-14 - Rating: 5)
Kyle was very friendly and easy to work with. He did a great job and i would definitely work with him again.

Review 24 (2024-12-18 - Rating: 5)
Denys explained and showed me the problems and suggested the best options. He was very knowledgeable and professional. Such a bad situation turned out to be not so bad thanks to him.

Review 25 (2024-12-19 - Rating: 5)
Michael came out quick and help fix the problem. Very cordial and easy to communicate with. Punctual and respectful. Thank you so much for making this problem seem like a breeze!

Review 26 (2024-09-26 - Rating: 5)
So grateful for the incredible team—drain tech, water specialist, camera tech, etc. that showed up within hours to fix my basement full of backed up sewage, and also provided support with talking to my insurance company. Thank you so much for such prompt and cheerful service!

Review 27 (2024-12-06 - Rating: 5)
Anthony arrived promptly, was meticulous with the issue, troubleshooted, carefully mapped out plumbing, rectified the issue, and saved the day. Thank you again, you are the best.

Review 28 (2024-10-03 - Rating: 5)
Stephen did a fantastic job of clearing the main water line to the street and Brian showed up to show me everything on a video which helped a lot both men were very polite and responsive to answering any questions I had, thanks again, I would definitely recommend them to anyone who needs Roto Rooter

Review 29 (2024-04-23 - Rating: 5)
Matt was friendly and welcoming to my dog’s admiration of him right away! He was knowledgeable and thorough. He examined all aspects of my plumbing problem and got the correct materials to complete the job. He worked diligently throughout the time he was here and even made recommendations about other plumbing issues. He followed up with scheduling water repair staff to visit on Friday to assess damages and check on a water heater concern. I would highly recommend Matt and Roto Tooter for any of your plumbing needs!

Review 30 (2024-10-03 - Rating: 4)
Tech was good, work was done, guy showed up a bit outside of the window but not really an issue.Price was ridiculous, they wouldn’t give info before the visit but it was $629 per drain cleaning.

Review 31 (2024-05-12 - Rating: 5)
Outstanding service from Mr. EJ at our ABA therapy clinic! He was not only friendly and transparent about his work but also thoughtful in considering our clients’ sensitivity to loud noises. Before using a Shop-Vac, he courteously informed management, allowing us to prepare our clients. He efficiently resolved our clogged toilet issue. Highly recommend for their professionalism and empathy!

Review 32 (2024-10-01 - Rating: 5)
David worked very, very hard with difficult roots and even a small tree in our sewer system. He did a GREAT job, was very knowledgeable, and a pleasure to work with.

Review 33 (2024-12-23 - Rating: 5)
Tech came out same day, super friendly and resolved our issue in under an hour! Great service and great people!

Review 34 (2024-12-14 - Rating: 5)
The clog is no longer clogged, no small feat in our ancient apartment turned condos. Everyone was polite, friendly, and professional.

Review 35 (2024-04-05 - Rating: 5)
Great service! Thank you Matt for excellent work!While installing a new sump pump, Matt noticed water coming from a pipe behind my furnace. It was the pipe attached to my kitchen and he found a large crack. He was back the next day and replaced the pipe. Matt is very personable and professional and I would not hesitate to recommend him! Thanks again Matt for great service!

Review 36 (2024-06-09 - Rating: 5)
I had a plugged up kitchen sink tonight and called Roto Rooter for service around 9pm. Adam arrived within two hours and did a great job clearing the plugged sink. He is very personable, professional, nice and did a great job clearing the plugged up sink. I was happy he could come by since I called so late in the evening tonight and it being a Saturday. Adam is the best. 👍

Review 37 (2024-12-07 - Rating: 5)
Im really impressed with Warley knowledge. Im a Plummer and I definitely recommend him .he did a great job .and very clean employee .

Review 38 (2024-04-09 - Rating: 5)
Prompt service (scheduled on Monday afternoon and service delivered Tuesday morning) for a toilet repair. A window for service was provided and I was called an hour before they arrived. The technician, Matt N, was friendly and knowledgeable. He assessed the situation and then went to buy the specific parts (thankfully they were in stock). I appreciate that Roto-Rooter offers decent value coupons online for discounts. The payment process was quick electronically.

Review 39 (2024-02-15 - Rating: 5)
Matt and Jaime have been absolutely fantastic to work with, they bring a very high level of expertise and energy to the job; extremely professional and hard working. Both of them have performed excellent work here at our condo complex, providing excellent communication and problem solving skills. The customer first mentality is noticeable from the beginning. I would highly recommend Roto-Rooter for all of your home plumbing and drain cleaning needs.

Review 40 (2024-09-29 - Rating: 5)
Knowledgeable, adaptable, professional highly recommend Kyle, great job, Kyle thanks for coming out on a Sunday getting my plumbing working! He spent the time to make sure it was done right!

Review 41 (2024-05-31 - Rating: 5)
Im a landlord with a tenant that always finds a problem after the day is over. They had a clogged toilet. She kept flushing it too. I went to try to clear it but it wasnt working. I also didnt trust it wouldnt happen again if I did get it to clear. My regular plumber just had a full knee replacement too. I called Roto Rooter. They said they could be there within the hour. I gave them the tenants phone number and my information so they could inform me what they diagnosed the problem to be and the estimate for the job. I could say no. My contact was a man named Jude. He called after he assessed the problem. Told me the estimate (it didnt cost more because of the time of day). And I agreed to his recommendation. He called back when the toilet was running and I paid him over the phone. He even helped explain to the tenant what shouldnt be put in the toilet. Very pleasant, friendly young man. I would recommend Roto Rooter if you want a prompt response and clear explanation of the cost. I didnt need to wait with the tenant and everyone is happy tonight.

Review 42 (2024-06-03 - Rating: 5)
David was super persistent at getting to the clog in the drain which seemed was challenging because the snake was not getting past a particular bend. He stayed at it until he was able to make progress. When he was completed, he did a great job cleaning up, leaving it cleaner than it was.

Review 43 (2024-05-22 - Rating: 5)
Had an emergency clog in the main line of our house. The company was insanely quick to respond and the technicians were helpful , friendly and explained the situation so well and thoroughly that I felt confident this was the best place to call for any future drain work needs. Although I cannot remember every tech’s name (there were a few because of how severe the issue was and I’m terrible with names) they fixed the issue the same day and were outstanding professionals the whole way through. I cannot recommend them enough!

Review 44 (2024-05-20 - Rating: 5)
Found a mess in my basement this morning and needed drain cleaning service ASAP. Called and a service technician was at my house within one hour!! Adam was courteous and professional, explained in detail the services to be performed, and answered all of my questions. This is the second time I have neededRoto-Rooter and I would highly recommend them.

Review 45 (2024-04-09 - Rating: 5)
We had a badly clogged kitchen drain and is cleared on the same day. The service is technician was very professional and courteous. He explained everything he was doing, took care to minimize any mess, and cleaned up well after the job was done. Excellent experience and would recommend roto-rooter plumbers to my friends.

Review 46 (2024-05-13 - Rating: 5)
Jason was really great! He made us (two girl room mates) feel safe and was explained everything he was doing and answered all of our questions. He got here first thing in the morning after we called at midnight the night before. Great service!

Review 47 (2024-05-25 - Rating: 5)
Service was prompt, next day for a non-emergency garbage disposal replacement. Matt and Joel showed up on time, and acted professionally throughout the replacement. Old disposal was corroded terribly, making it a difficult process but the two of them worked together well to get it replaced even though it ended up going well past 6:00. Both were friendly and personable, chatting with me throughout the process.

Review 48 (2024-03-30 - Rating: 5)
We are so grateful for the excellent service provided by Joe Rocca and his team. We found ourselves with a flooded basement with sewage backup and Joe came to help us the same morning and stayed through the afternoon until the flooding was resolved. He promptly assessed the situation and was clear in his communication about the plan and the cost. He was very professional, knowledgeable, and kind. He went above and beyond to make sure we were safe and had the appropriate follow-up in place in terms of clean up and decontamination. Would absolutely recommend his services to anyone else!

Review 49 (2024-12-16 - Rating: 5)
Very informative and polite technician. Kyle explained things well. Would recommend him for your drain problems.

Review 50 (2024-06-04 - Rating: 5)
Our basement shower & toilet backed up, bringing sewerage into the basement bathroom.AWFUL Worst of all, it happened on a SUNDAY.Thought the best I could do is leave a message.I called & a REAL person answered & who a team member over, in under 30 minutes. Best of all, there was No Extra Charge for a Sunday visit !The roots clogging the pipe leading from the house to the sewer was cleared very quickly !We have used Roter-Rooter in the past & will continue in the future.It’s a reliable company with exceptional customer service. Even on a Sunday morning.

Review 51 (2024-02-14 - Rating: 5)
Had a very good experience. Came out same day as the call to give an estimate, couldnt do the job same day because of needed parts. Came out next day and dis a great job. Matt was our technician and went above & beyond in his job. It was done at a reasonable price and the service excellent.

Review 52 (2024-03-26 - Rating: 5)
Kit was the person who performed the work. There was a sewage backup in the basement of our rental property. Kit was professional,intelligent, friendly and experienced in repairing this problem. He first assessed the situation, discussed the plan to rectify the backup and quoted the exact cost. Upon receiving our approval he went to work and promptly unclogged the pipe that was uncovered and removed the debris that had accumulated. Kitts job is not one that many people would have the moxie to grit out. My appreciation to him for a job well done. Gary

Review 53 (2024-09-19 - Rating: 5)
Kyle was great. Quick, clean, and professional. He gave plenty of recommendations on how to maintain the drains for the future!

Review 54 (2024-12-07 - Rating: 5)
Jason was very professional, courteous, and capable. He fixed the issue and thoroughly tested the system.

Review 55 (2024-05-28 - Rating: 5)
David was very nice, communicated well, and was excellent with our dog and cats. He solved our problem quickly and efficiently. He also wore a mask, as we requested.David also did some small extra things like tightening screws, and was great telling us about new toilets, as we are about to remodel our bathroom. All in all, a five star plumber.

Review 56 (2024-05-22 - Rating: 5)
Wonderful service. Danny and Brian were here at my house on 5/20/24. Both of them are very knowledgeable about the process.My pipe was cleaned out .They showed me the before and after photos of my pipe.I would recommend both of them to my family and friends

Review 57 (2024-04-03 - Rating: 5)
It wasn’t an emergency, so I booked an online appointment in the afternoon for the following day. They called right away, and were able to come that same day, which was very much appreciated. EJ was great - very polite, professional, and knowledgeable. He explained everything about the work, the problem, and explained the pricing (which was very reasonable) up front. He did a great job. Definitely recommend RR and EJ!!

Review 58 (2024-09-28 - Rating: 5)
David tech #1991 was amazing start to finish! Hopefully we won’t need him again but if we do he’s who I like to have back!

Review 59 (2024-06-04 - Rating: 5)
Had an issue with my sink drain being clogged. Called and got an appointment right away. Got out to me as soon as he finished the job he was working on. Not sure how much of a blockage I had but he was able to push through the blockage and open up the drain. Has been working fine since.

Review 60 (2024-05-26 - Rating: 4)
Overall the best possible experience given the emergency circumstances. The service technicians, Mike, Art, and Burim, were prompt and professional. Only lost a star because of the dispatcher. At 6:30am I had scheduled the service and was told the tech would be there between 8-10am, but the tech was redirected because I missed a call at 7:30am to doubly confirm that I still needed the services. When I asked why they were redirected, the dispatcher gave me attitude about missing the confirmation call. I guess confirming with the initial scheduler isn’t a guarantee?

Review 61 (2024-05-03 - Rating: 5)
I had a wonderful experience with Roto Rooter! Oleksandr arrived promptly, completed the job efficiently, and took the time to explain everything he was doing. He was also very friendly and had a great sense of humor. I highly recommend their services to anyone looking for a professional.

Review 62 (2024-05-09 - Rating: 5)
Anthony was excellent and very professional. He came in got straight to diagnosing and was very thorough. He even dealt with our dog barking at him the whole time (sorry about that!!!!) He identified a problem that 3 other plumbers had not mentioned in our previous attempts to solve this issue, and arranged for a prompt solution.

Review 63 (2024-03-23 - Rating: 4)
Service was quick in an emergency/after hours situation. Plumber was friendly and explained everything well. He ensured the underlying issue was resolved and tested well before he left. I was very happy with the service and would absolutely call again.

Review 64 (2024-12-18 - Rating: 5)
Thank you very much, we have been trying to unclog our bathroom for days, your work was excellent.

Review 65 (2024-09-20 - Rating: 5)
Kyle was polite, hardworking and relentless in solving our drainage issue. Thank you for your excellent service!

Review 66 (2025-01-02 - Rating: 5)
Anthony was great. Quick response. Very capable and personable.

Review 67 (2024-12-28 - Rating: 5)
The technician did a great job fixing my problem but it’s wildly expensive

Review 68 (2024-04-07 - Rating: 5)
EJ Fontaine was wonderful in helping me with my drain issue. Very friendly, informative and professional. He found the problem and was willing to also make sure the job was done completely. Could not have asked for more and would recommend him going forward should the need arise. Thank you so very much for your time :)

Review 69 (2024-03-31 - Rating: 5)
Although the technician was a bit later than we had promised, he showed himself to be highly competent and efficient. The clog turned out to be difficult to get at but he worked quite hard at it. He explained what he was doing, showed care and respect for our kitchen, and cleaned up admirably both during the process and then when he was done.

Review 70 (2024-05-17 - Rating: 5)
The Rotor Rooter technician, EJ, was the best service technician we’ve encountered! He was completely professional, courteous, prompt, and diligent. Our plumbing issue was complicated and not easy to address, but EJ performed the work with a focus on finding solutions, helping to fix our problem, and did so very efficiently and professionally. He was amazingly proficient and his expertise helped solve our emergency situation. Ej has my HIGHEST RECOMMENDATION and we are lucky to have him come out to this emergency call!!

Review 71 (2024-09-22 - Rating: 5)
Brandon was great ! He was knowledgeable, professional and cleaned everything up when he completed the job. Highly recommend!

Review 72 (2024-04-22 - Rating: 5)
Kostya (Tech number 2571) arrived right on time, and worked very hard! He was super polite, diagnosed the problem, and was able to get us the help we needed quickly! We are so grateful for his expertise, and we highly recommend him!

Review 73 (2024-03-01 - Rating: 5)
We had a plumbing emergency with a clogged toilet and drain.Service came quickly in the morning after putting in an online ticket after hours the night before.Rafa explained the scope of the work and gave a price to fix the problem before he began the work.Very professional and did a great job!

Review 74 (2024-09-13 - Rating: 5)
Highly recommended! They get the job done, professionally! Danis and Steven are very good

Review 75 (2024-04-01 - Rating: 5)
The technician who came out, Joe Rocca, was extremely helpful. It turned out to be an issue with the city sewer line. Joe waited with me for the city to arrive and stuck around until they were done to make sure I was all set. Came out same day and was a little late to the scheduled time, but I received a call well in advance to let me know which was great. One drawback is that the water mitigation team has been calling repeatedly despite me saying that I don’t need the service.

Review 76 (2024-04-03 - Rating: 5)
Roto Rooter did a great job! Jason O. arrived near the expected time and quickly took action to resolve the problem. There was no hassle and everything was discussed up front. Very positive experience with Roto Rooter!

Review 77 (2024-05-17 - Rating: 5)
Mr Barbosa and Joe (camera) were fantastic!They did the agreed upon services while respecting our home and property. They were both personable and understanding of the situation we were facing when the camera detected an unanticipated problem. Joe explained what was found and what service would be needed to correct the issue. Because of the way everything unfolded and the explanations that were clearly explained to us, we understood and agreed upon the plan to address our situation, without these two men and their professionalism I am quite sure we would not have been as receptive to their recommendations.Thank you To both of them, Roto Rooter has valuable brand ambassadors in both of these employees!Nancy and Russ Leibe

Review 78 (2024-01-23 - Rating: 5)
I cannot recommend the Roto-Rooter service tech enough! We had an urgent issue that needed immediate attention, and they came to our rescue promptly. From the moment the tech arrived, he was friendly and attentive, immediately putting us at ease.What impressed us the most was his caution and consideration throughout the entire process. He took great care to avoid bringing any debris from outside into our house while transportation his equipment in and out of our house. He even put protective covers on the wheels of his equipment! We recently had our house carpeted, and he was very cautious to ensure that none of his equipment would damage the carpet. It was evident that he respected our home and treated it as if it were his own.Not only was the tech skilled at his job, but he also took the time to explain what he was doing and why. He answered all of our questions patiently and thoroughly, making sure we were fully informed about the situation and the necessary repairs. His professionalism and expertise were truly outstanding.Overall, our experience with the Roto-Rooter service tech was excellent. He addressed our problems quickly, resolved the issue effectively, and made us feel comfortable throughout the entire process. If youre in need of plumbing services, look no further than Roto-Rooter and their exceptional technicians. We give them a well-deserved 5-star rating!

Review 79 (2024-05-17 - Rating: 5)
Our day started with a clogged sewer line house trap and unable to flush toilets or shower. Wife immediately called Roto-Rooter, our go to plumbing company. Within about 90 minutes Steve showed up and a short time later the house drain was working. Steve called for a camera to verify that no clog was further into the line.Anthony showed up and within minutes was able to determine, with the camera, that the rest of the line leading out to street was clear.We had many issues with the housetrap and i mentioned that I wanted a quote to get rid of that trap and bring that part of the line up to code. Kevin, a supervisor/manager showed up and quickly gave me an estimate, which was less than others had given for that same request over the couple of years. Kevin got the ball rolling and about 2 hrs later another team, Joel and Matt from Roto-Rooter, showed up and got down to replacing the line and added a washer line as well. The job took longer than expected but the results looked great. The amount quoted me by Kevin was the final amount even with all the extra time it took.This team from Roto-Rooter was fantastic, professional and friendly. If I ever have to call for plumbing needs, I hope to get that team working on it.Thank you all guys.

Review 80 (2024-05-13 - Rating: 5)
Christian was amazing! He refused to give up on a very serious clog in our waste pipe. I can’t recommend him and Roto-Rooter enough. He was an extremely hard worker and would not leave until our problem was solved. If I ever have to call again, I’d specifically ask for Christian.

Review 81 (2024-04-21 - Rating: 5)
Kit did a wonderful job! Came out promptly on a Sunday afternoon, explained exactly what he was going to do as well as pricing, and had the problem fixed very fast! Would highly recommend.

Review 82 (2024-01-23 - Rating: 5)
Kevin was very good and professional. He made sure the job was done right even though he was there on the late side of the day. If I need this type of work done again I would really like to see him again. He was very good and I would highly recommend him.

Review 83 (2024-03-15 - Rating: 5)
Technician was very very competent and thorough. Made sure everything worked well and left everything clean. Also gave some good advice on treating pipes. Was very pleasant and worked efficiently.It was a good customer experience.

Review 84 (2024-02-06 - Rating: 5)
I had a backed up sink and a leaking plumbing. Ramon explained and showed me the issues and what it would cost. He also gave me a better discount than the coupon that I had.Very pleasant to work with and would recommend him anytimeThanks for the quick service .

Review 85 (2023-11-28 - Rating: 5)
On Sunday, Nov26th, in a panic I called Roto-Rooter as we had water in the basement which baffled us, a friend suggested that there could to be a block in our main pipe. In less than two hours, David S. technician came in, did a detailed inspection and quickly identified what he needed to do. He was absolutely wonderful, used his own tools and worked diligently to clear the blockage. He was very good, great personality, excellent customer service skills; he went the extra steps to make sure my husband and I were comfortable with the work he was doing; kept us reassured and relaxed with his wit. The problem fixed, he cheerily left on an already dark Sunday evening...what a relief! We highly recommend David and Roto-Rooter. Thank you!

Review 86 (2024-02-11 - Rating: 5)
Matt came out to assist me with a leaking outside faucet. It ended up needing to be accessed internally, via the basement wall, so he had to carve out an access hole from inside. But he made sure to only cut away the minimum amount necessary. He did an awesome job & you can barely even notice the hole, it’s so small. And it’s so nice not to have water leaking out in the back yard any more. And as a bonus to his expertise, Matt is super nice! Thanks for everything, Matt!

Review 87 (2024-12-07 - Rating: 5)
Amazing guy , very talkative, couldnt get any better . answered all of our questions tech was named kyle

Review 88 (2024-05-03 - Rating: 5)
Roto-Rooters Timely Response!Upon contacting Roto-Rooter, we were greeted with a friendly and helpful customer service representative who scheduled an appointment promptly. Technician Kostya arrived on time, equipped with the necessary tools and equipment.From the moment he arrived, Kostya displayed professionalism and a thorough understanding of plumbing systems.Within a matter of hours, Kostya had successfully unclogged the main pipe, restoring proper drainage throughout the home. We were thrilled with the results and expressed our gratitude for Kostyas exceptional service!

Review 89 (2024-01-22 - Rating: 5)
Thanks again to David for saving me!!! Was in a bad bind with a toilet acting awfully - could not even shower - everything overflowing! Weird apartment and a tricky job but I am so grateful that David was the one to come and solve this problem. Others may have given up! He was very clear, honest, trust worthy, and hilarious - a joy to have in m home! He gave me honest advice about my plumbing and fixed everything. I learned a lot! Ill also add that he cleaned up m bathroom incredibly well after he was finished. I went to sweep and swifter after and was so grateful and impressed. Huge thank you again to him and to the kind people of roto-rooter dispatch who got someone here within TWO hours of me calling on a Sunday! Wow! Thank god!

Review 90 (2024-03-11 - Rating: 5)
Matt did an amazing job replacing two faucets at our house. I would highly recommend Matt and Roto Rooter to anyone. Not only was he professional at his job but he was also personable and friendly throughout the process. Thank you!

Review 91 (2024-05-03 - Rating: 5)
EJ did a fantastic job! He showed up quickly, and explained how the billing worked right up front. He examine the problem and checked out all possible scenarios related to my clogged toilet. Very thorough. Although I’m not hoping to see EJ anytime soon, I would strongly recommend anyone using Roto-Rooter when they have such a problem As a clogged toilet or drain. Thanks! John Oakes

Review 92 (2024-04-27 - Rating: 5)
Joe Rocca arrived promptly, was professional, knowledgeable and kind, quickly diagnosed and solved my drain/plumbing problem and offered great advice for how to avoid a repeat issue. Fantastic service!

Review 93 (2024-12-16 - Rating: 5)
Amazing customer service, fast communication, & high quality work. We’ll be sticking with them!

Review 94 (2024-04-28 - Rating: 5)
We always call Roto Rooter when we have an issue with our septic/toilet. They were at our house within a few hours of calling on a Saturday.I couldn’t speak more highly of our technician, EJ. He was courteous, knowledgeable, friendly, and promptly handled our issue. I will definitely be requesting EJ next time we have to call Roto Rooter!

Review 95 (2024-04-22 - Rating: 5)
The phone dispatcher was amazing at keeping me updated when my estimated widow of arrival changed. The plumber they sent me not only unclogged my drain but explained to me what else needed to be repaired, which was super helpful to me.

Review 96 (2024-03-27 - Rating: 5)
I was very pleased with todays services to unplug my basement toilet drain. Kit started at the clean-out to determine the source of the problem and then moved on to remove the toilet. I was pleased that he had the pumping equipment and containers to pump out the toilet and the waste pipe without any spillage. He left things very clean. I made the right decision to call RotoRooter rather than try to deal with this problem myself.

Review 97 (2024-04-19 - Rating: 5)
Thanks to joe Roca, Amir, David and Steve that took care of the emergency I had in the facility.They did a great job, I don’t have words to thank you them for such an amazing job. God bless roto rooter and the team.

Review 98 (2024-04-25 - Rating: 4)
We had a backup in the drain line from the washing machine & kitchen sink we needed to have cleared. Mike G was our tech and he was quick and efficient and also discussed options of how to possibly resolve this recurring issue. Only reason for 4 stars vs. 5 is the cost of the service, as it seems quite high.

Review 99 (2024-12-28 - Rating: 5)
We had an excellent experience with Roto-Rooter from start to finish. Our septic pipe clogged late on a Friday night, and I was relieved when they were able to come out at 10 p.m. to fix the problem by snaking the septic pipe. Denys, the plumber who arrived, was both professional and friendly. He explained the entire process to us in detail, making sure we understood what needed to be done and why. The job was done quickly and efficiently, and we were back to normal in no time. Highly recommend Roto-Rooter for their prompt service, professionalism, and great customer care!

Review 100 (2024-02-12 - Rating: 4)
We had a blocked kitchen sink pipe and the blockage would not budge. It was past the trap and was at the main line. My wife called Roto Rooter and asked for a tech to come out on Super Bowl Sunday. Of all days to have this happen. The service call line operator was very polite and kind to my wife and said itll may take 4 hours to come out. Not even 10 minutes later they called back saying a tech is coming out in a half hour. The tech arrived beforehand and his name was Anthony. He was polite, courteous and was very knowledgeable of his profession. After his inspection of the problem he brought in his electric snaking machine and punched through the blockage with very little trouble. Anthony explained of some of the discrepancies in our sink line. He said hell have someone to take a look at the pipes and give a quote. The way Anthony performed his job, how knowledgeable of his profession and how courteous he is, makes him a valuable employee for Roto Rooter. Thank you Roto Rooter and Thank you Anthony !

Review 101 (2024-05-12 - Rating: 5)
They came within an hour of my call on a Sunday. The service tech did an excellent job diagnosing, explaining and clearing the clearing the drain pipe blockage within an hour. Timely and effective!

Review 102 (2024-05-23 - Rating: 5)
Kit was extremely knowledgeable and professional. He fixed our kitchen sink in less than hour and made for a painless experience.

Review 103 (2024-02-24 - Rating: 5)
The service was excellent. Roto-Rooter sent Joe Rocca to help us with a clogged pipe affecting draining in the basement bathroom/toillet. He was very professional, patient and answered all the questions I had. Not only was the issue solved, but he made sure there were no other items impacted, cleaned up after finishing the repairs and gave insight into what likely caused it and how to prevent future similar issues.

Review 104 (2024-02-05 - Rating: 5)
Vlad is an outstanding tech. He really had to persevere with our septic tank which turned out to have 2 inlet covers one of which is not in use. Lots of shovel work revealed the second cover and he got the line cleaned out quickly. He kept his professional good humor throughout.

Review 105 (2024-05-23 - Rating: 5)
Matt and Joe were very professional. They did a fabulous job installing a dishwasher and fixing a leak under my sink. I would hire them anytime.

Review 106 (2024-02-26 - Rating: 5)
Jason solved our plumbing issues and gave us useful information to prevent future problems. He was prompt, professional, respectful to our home and very pleasant to talk to. We will definitely call on him in the future if need be and also recommend him to others.

Review 107 (2024-03-23 - Rating: 5)
Joe Rocca from Roto-Rooter showed up with-in 30min of me placing a service request online. He snaked the main drain that was clogged and then scheduled a scope service to further investigate the reason for the clog. Joe was determined to not leave until the work was fully complete. Everything took about two hours.Overall RotoRooter did great work.Jim.

Review 108 (2023-12-29 - Rating: 5)
Great service! Adam completed a job in our basement and did great work and communicated well. Very helpful and made the situation much easier to handle if I ran into another problem. Completed his work throughly as well!

Review 109 (2024-03-08 - Rating: 5)
Matt showed up for a much needed and frustrating job that required more time than expected. Matt represented ROTO ROOTER very professionally. He was friendly, informative, persistent in getting the job done properly......AND....he did not leave a mess for me to have to clean up later-which was much appreciated!🙂

Review 110 (2024-10-01 - Rating: 5)
Arrived early figured out what the problem was, took about 3 hours to get the drain unclogged would recommend

Review 111 (2024-10-15 - Rating: 5)
I highly recommend Christian he was professional and got the job done asap! Thank you from the Andrade family

Review 112 (2023-12-03 - Rating: 5)
Extremely pleased with all the services these last 5 days! Starting with the person I called to get this entire process going …cleaning out the pipe (Steve), visualizing out to the street (Brian), having the team come in and replacing trap pipe, and then James, Elyse and Jonathan from restoration… everyone pleasant, knowledgeable, professional, respectful of my time … so pleased, highly recommend using services again! And will for maintenance of line going forward!

Review 113 (2023-11-27 - Rating: 5)
David was excellent! He came out quickly on a Saturday afternoon, was very thorough, and explained all the steps he was taking to fix the issue. Great customer service, I wish I could give more than 5 stars!

Review 114 (2024-03-03 - Rating: 5)
Called for an emergency on a Sunday afternoon. Was at an the house within 3 hours of the call. Did a great job fixing the issue, letting me know the expense upfront and cleaned up the mess. Very happy with the service.

Review 115 (2024-12-05 - Rating: 5)
Steve and Brian were fantastic. In and out with the problem fixed in less than an hour!

Review 116 (2024-01-06 - Rating: 5)
We had a growing shower/tub clog that kept getting worse by the day with teenage kids. David (#1991) brought all the wright tools and cleared out a massive hair ball snake really that I could not do myself. He was kind and courteous, and we are completely satisfied with the service provided.

Review 117 (2023-12-25 - Rating: 5)
Our service technician David was excellent. He was very efficient and professional. Rotor Rooter should be thrilled that they have a guy like David representing the company.

Review 118 (2024-01-23 - Rating: 5)
Mark was professional and honest about the process. The plumbers Ramon and Elijah did a perfect job. Cleaned up after and taught me some things too. Very happy with the results.

Review 119 (2024-09-24 - Rating: 5)
Worker was very knowledgeable, and very thorough,respectful, and got the job done in a timely manner.

Review 120 (2023-10-01 - Rating: 5)
We had the best experience for what we thought was going to be a big issue. Adam and his assistant and I apologize for not writing down her name...they were professional and down to earth. Understood our concerns and worked their magic and all was well! Worth every penny. We thank you so much and refer you to anyone. Thank you for your help!

Review 121 (2024-03-20 - Rating: 5)
Joel and Ej were here for a few hours trying to fix a stubborn clog in the tub drain and they were determined to fix it. They worked extremely hard to find the problem and answered any and all of our questions. They also worked really well together in a stressful situation. Highly recommend these two for any services you may need. Thanks guys!

Review 122 (2024-03-08 - Rating: 5)
We had a huge sewage leak in our basement and called roto-roter. Joe Rocca came and identified the problem quickly and fixed the clog, and was a great guy overall. Would 10/10 recommend!!!

Review 123 (2024-04-07 - Rating: 5)
Joe Rocca did a wonderful job clearing our blocked bathtub. He was very helpful and communicative about the process and the fees. Strongly recommended!

Review 124 (2024-03-11 - Rating: 5)
Techs were so professional. Answered every question I had. Obviously skilled at their trade. Made certain I understood every step they took and why. They also explained the reasons our issue occurred and steps to avoid it happening again.I would give 10 stars if it was an option.

Review 125 (2024-10-01 - Rating: 5)
The technicians Joel and Matt were professional and friendly and cleaned up after their work.

Review 126 (2024-01-23 - Rating: 5)
Danny our tech was polite, professional and very helpful with answers to all my questions as I hovered over him watching and trying to learn. He made sure everything was clean and he was careful moving his equipment through our house.

Review 127 (2023-11-24 - Rating: 5)
David was amazing! He came on Thanksgiving day and stayed for as long as it took to fix our problem so we could use our water again. He’s great at what he does and we are truly impressed with him. I would certainly ask for David again.

Review 128 (2023-09-08 - Rating: 5)
We had just moved into our home when the whole house drain backed up. It was the start of a holiday weekend but roto rooter got there in a few hours and stayed on it until the job was fixed. And it was not easy!! I was so impressed by their technicians - Vlad and Denys were top-notch.

Review 129 (2024-12-10 - Rating: 5)
Came super fast and got the job done no problem.

Review 130 (2024-04-22 - Rating: 5)
Joel got the job done in a quick and efficient manner (about an hour or so) & was informative and personable on top of it all. I am more than happy to recommend this service!

Review 131 (2024-04-10 - Rating: 5)
Our technician Matt was great. Explained what we needed in perfect detail. Solved our issue efficiently. Showed me the completed work and tested everything. Thank you!

Review 132 (2024-05-06 - Rating: 5)
The young man was in and out of my house in less than an hour, very courteous and professional. Talked me through what he was doing and why, also answered questions about the tools he was using and how they worked.

Review 133 (2024-05-03 - Rating: 5)
Prompt service. The service provider persisted until the problem was solved and had to deal with some very old plumbing. Made several helpful suggestions. The cost is higher but work is warranted.

Review 134 (2024-07-21 - Rating: 5)
Very professional. Replaced faucet in under 45 mins. Left things clean and no leaks!

Review 135 (2024-06-01 - Rating: 5)
Kyle was very efficient and professional. Resolved the issue with the toilet quickly and cleanly. I would highly recommend Kyle and Roto Rooter.

Review 136 (2022-05-20 - Rating: 5)
I seldom write reviews, but I want to praise Roto-Rooter and especially their representative Mark Valli for an excellent job at a house I own in Cambridge. We were having repeated problems with sewer back-ups. Mark came with a high-tech camera and was able to determine that there was a break in the pipe outside our house under the sidewalk. They then brought in an excavator and a plumber, dug up the pipe and replaced it all in one day.The price to us was exactly the price they quoted at the start of the job, and the quality and speed of the work was excellent

Review 137 (2024-04-20 - Rating: 5)
EJ was professional, empathetic, and kind .He explained everything very well , and he set our minds at ease with his positive attitude and energy . My wife and I would give our highest recommendation to EJ.

Review 138 (2024-04-09 - Rating: 5)
Had an overflowing bathroom sink without an obvious cause. The technician answered all my questions and explained the procedure to me as he went about his work. Im happy with the outcome.

Review 139 (2024-04-30 - Rating: 5)
EJ did some great work for me. I had needed a tub drain unclogged and a main sewer line cleared of roots. EJ communicated what he was doing well and was conscientious.

Review 140 (2024-04-10 - Rating: 5)
Fast, reliable service. I called and was offered a technician visit within two hours. My tech, Kit, was very helpful, kind and professional.

Review 141 (2024-05-22 - Rating: 5)
Professional, kind and efficient service for a broken sewer pipe for our residence. Ive never seen such quick work and it was so appreciated

Review 142 (2024-12-14 - Rating: 5)
Jason was very professional and did a great job!

Review 143 (2024-05-17 - Rating: 5)
Highly recommended! They arrived on time and were done quickly. They couldn’t have been nicer or more professional. They even cleaned up before they left!

Review 144 (2024-02-13 - Rating: 5)
I called RotoRooter and Shamir was at the house within an hour. He had the problem fixed in an hour. He was very pleasant and professional. I highly recommend.

Review 145 (2022-07-29 - Rating: 4)
Long story short, after a kitchen fire and repairs that took over a year, we we were out of the house and the pipes obviously hadn’t been used. When we moved back in, everything worked except the kitchen sink. We tried everything- liquidplumbr, plungers, and our own snake and nothing worked. The lady who answered the phone was super sweet, very sympathetic and booked the appointment for the same day. Michael S showed up on time and was extremely polite and knowledgeable. He was very thorough with his work and explanations. We may not need the product we bought but he was convincing enough. I took one star off because the price Roto-Rooter charges is excessive. We paid $645.75 including the product and taxes, which is insane. None of my friends believed me until I showed them the receipt… 🙁

Review 146 (2024-12-27 - Rating: 5)
Very happy with the service provided by Joel.Knowledgeable and helpful in finding and solving problem with drainage backup. Five stars for sure!!!

Review 147 (2023-09-21 - Rating: 5)
Joel (our technician) was super. He was thorough, neat, efficient, and very pleasant. He explained every step of the process and cleared the problem effectively. In a time when so many workmen are less than acceptable, Joel was unique.

Review 148 (2024-02-28 - Rating: 5)
EJ and Joel arrived in a timely manner, were friendly and knowledgeable. They provided info and options at every turn and completed the job efficiently and professionally.

Review 149 (2023-12-03 - Rating: 5)
David did a great job clearing a clog from our shower drain! He explained everything, was kind and cleaned up nicely when done. He even brought treats for our dog!

Review 150 (2022-10-06 - Rating: 5)
Damian was fantastic! We needed a new toilet installed and the old one removed. He called in advance to coordinate, went above and beyond, and was extremely polite and professional throughout. I highly recommend Roto-Rooter and specifically Damian. Thank you for your timely and quality service.

Review 151 (2024-05-24 - Rating: 5)
Raff is extremely knowledgeable and soft spoken. He made us feel at ease. And his honesty is very refreshing.

Review 152 (2024-02-15 - Rating: 5)
I was able to schedule same-day service for dealing with a clogged toilet. Technician, Kit, arrived on time and was prompt in being able to resolve the blockage with a 6ft auger. I feel very relieved.

Review 153 (2023-07-15 - Rating: 5)
They were here within an hour of calling and got our issue resolved quickly (emergency on a Friday evening). Our tech was polite and very knowledgeable and gave me some great tips/tricks and advice. Would definitely recommend!

Review 154 (2015-12-26 - Rating: 5)
My main septic drain to the street was completely blocked. i called Roto-rooter late on a Friday evening, they came out right away. The service i received was top notch. The tech that came out that evening was unable to unblock the drain. The Tech was very professional and helpful. He arranged for a team with larger and more ]powerful equipment to come out first thing the following morning. The Tech Tom 1222 and his trainee assistant who arrived the following morning was 30 years experienced, very professional and aimed for 100% customer satisfaction and achieved his promise. Tom was friendly, informative and very professional at all times from start to finish. When the team left, the site was clean and in full working condition. i would fully recommend this company and its employees to everyone who needs their services. All three Techs that I met were nothing short of excellent. The appointment desk was very helpful, professional and kept me informed regarding tech schedules and arrival time during the entire service process.

Review 155 (2024-04-05 - Rating: 5)
Our service technician, EJ, was fantastic. Extremely polite and competent, the work was performed in an excellent manner. Highly recommended!

Review 156 (2021-06-30 - Rating: 4)
I was happy with the service. They were willing to come late in the evening. I opted for them to come by in the morning which was on a Sunday. The tech arrived on time and was professional. The job was a clog beyond the sink to the sewer. He cleared the clogged in under 30 minutes which was great. He also checked the sink trap and fixed a minor leak with plumber tape. He finished under an hour. Although the job was quick and under an hour, the cost remained the same of 535.00 for the job.

Review 157 (2020-09-09 - Rating: 5)
James was informative, professional and efficient. He explained the service he would provided and exactly how he would accomplish the task and the cost before he started. Also how long it would take. He was done even sooner. When he was finished he checked all drains to make sure they were clear. He did a great job in a short period time and informed me of some other issue to keep an eye on which was very helpful. Excellent service. I would recommend your company to anyone that needed your services. Thank you. On 9/9 Mike came to handle several plumbing issues. He was excellent. He informed me what needed to be done, the cost and the guarantee. He pleasant, professional and an asset to your company. On 9/4 Brian was here to inspect the drain and he was very informative. Everyone that has come to my home have been terrific. I would call again if I need to have work done. Thank you.

Review 158 (2022-08-29 - Rating: 5)
Plumber John was great. He came in explained what he was going to do including cost up front. He replaced garbage disposal in about 30 minutes. Explained up keep, warranty, and to call if any issues. Overall great experience and I would used them again!

Review 159 (2024-10-07 - Rating: 5)
Guys were very professional and got the job done. Highly recommend them.

Review 160 (2024-02-18 - Rating: 5)
Very fast response time. Professional technician. Fixed the problem in a short order. And explained it all to me. A great experience. The onevthing I would say is a little bit pricey. But I guess you get what you pay for.

Review 161 (2022-08-24 - Rating: 5)
I called Roto Rooter for a drain I couldn’t unclog, despite spending hours on it with a drain snake. The two gentlemen that came out ended up replacing a galvanized steel pipe spanning two floors with PVC, and made the fittings much easier to reach. The price was very reasonable but what I really appreciate is how thorough and careful they were. They did an incredibly professional job. Needless to say I am extremely satisfied. Thank you John and Shamall!

Review 162 (2024-02-25 - Rating: 5)
The two technicians were prompt and very helpful. They helped diagnose the problem and took care of it. They were very professional and we appreciated their help. We highly recommend this company.

Review 163 (2020-05-17 - Rating: 5)
Both teams (line clearance and cleanup) were outstanding. Very polite and considerate. Provided full information about what they were doing and possible future issues. Also the cleanup assessor was extremely helpful. He called our house insurance to make sure we were covered and actually arranged the coverage. We would not have thought of this! He saved us much greater expense. We are very impressed with Roto Rooter in every way! Grade A+++!

Review 164 (2022-08-31 - Rating: 5)
John and his apprentice were prompt, on time, friendly and personable. We needed a new water line installed for our refrigerator. The job only took about 30 minutes to complete, making it very easy to go about my day and have peace of mind knowing the job was done correctly.

Review 165 (2024-05-07 - Rating: 5)
Highly Recommend!! Jude was great, super professional. Arrived within the hour and answered any questions we had throughout the process.

Review 166 (2023-07-28 - Rating: 5)
We had Ricky as our technician to work on our clogged bathtub. He was able to provide excellent service and was on time. Very professional and would definitely recommend for their services.

Review 167 (2020-08-20 - Rating: 5)
My whole experience with Roto-Rooter was excellent! the woman I spoke with on the phone was very personable and took the time to understand my needs, and I was able to get an appointment within a very timely fashion. My technician Ethan was very informative, professional and friendly. work was completed and the area cleaned up within only a couple hours. No need to look anywhere else, I would highly recommend for any plumbing needs

Review 168 (2024-04-11 - Rating: 5)
Kitt was awesome. Told me what he was going to do, did it effectively, and then cleaned up like he was never there. Very happy with the service and explanation.

Review 169 (2024-12-13 - Rating: 5)
Very professional, timely, and solved our emergency problem the same day!

Review 170 (2022-10-20 - Rating: 5)
Denys did a great job unclogging our kitchen drain! He was able to perform the service within an hour of my call to Roto-Rooter. He provided clear instructions for follow up cleaning. Will use company in the future.

Review 171 (2020-03-07 - Rating: 5)
Today Giuseppe (Joe) arrived at our home. Joe was very professional and friendly from the start. I want to make sure when your finished reading this you will understand Joe is a great representative of the company. I had given him a great challenge in repairing our drain issue. I myself tried to repair the issue before he arrived. He worked as hard as anyone could and made sure everything was perfect with our drain. In the past, we had another company come out and never repaired the issue causing a much worse problem. Joe knows the business very well and even had to pull out a few of his tricks of the trade to resolve our issue. He saved me thousands of dollars by being honest and hard working. I would never do business with anyone else. Thank you Joe and Roto-Rooter for a great job!!!!!

Review 172 (2023-08-31 - Rating: 5)
Michael came out right away to help with a bathroom sink issue. He was professional, polite and took the time to explain the issue as well as options. Appreciate the positive customer service experience.

Review 173 (2024-10-08 - Rating: 5)
Mike and Nick were great. Very accomidating/knowledge

Review 174 (2024-04-27 - Rating: 5)
Jaime and her team were highly processional and knowledgeable. They provided great service and great advice. Really appreciated the help!

Review 175 (2020-03-11 - Rating: 5)
We have had the kindest men come to fix our plumbing problems. My mother is 94, and she gets such warm attention. My walk in tub leaked through the basement ceiling Monday and the Roto Rooter service men came the Tuesday @ 8am sharp. The work was complicated. They had to go find the parts, they even called to say they were still looking for the parts and to be assured they would return!When they left, the job was done. But the plumber forgot to leave me preventive drain treatment for my sinks He came back with 2 containers later in the evening.Just the nicest most trustworthy plumbers. Cant say enough about how wonderful the service is and always has been!Bessie Hazard

Review 176 (2022-06-13 - Rating: 5)
Came over to clean our kitchen sink clog. Was very gentle with old pipes to ensure no further leaking elsewhere. Did a great job. Was very patient and managed the task in a reasonable amount of time.

Review 177 (2024-04-23 - Rating: 5)
Came a day before scheduled. Performed a professional job and was completely fair. Was not charged due blockage being in the city line and inaccessible.

Review 178 (2020-11-29 - Rating: 5)
I called RotoRooter and they were at my house within 2 hours! James was a true godsend and most helpful in identifying our sewer problem. He spent time crawling under our house and explaining the possible problems and necessary repairs. Because the repairs were out of his scope of practice, he set us up with the people who had the right equipment and could do the job. James was knowledgeable and patient in his explanations to 3 women with many questions! I am very pleased with his service. Thanks again James!

Review 179 (2022-05-14 - Rating: 5)
Joe Rocco was fast, and yet very patient with the chaos happening in my house. He did a great job explaining what the steps were and talking me through the problem. Price was exactly what he quoted at the start. If I could give more than 5 stars, I would. He deserves at least 11 stars

Review 180 (2024-05-24 - Rating: 5)
Mike and Gary were excellent, great attention to detail on installing the new dishwasher. 5 Stars

Review 181 (2020-01-16 - Rating: 5)
We had a sewer clog (in our over 200 yr old home) and upon calling on a Saturday got immediate service. They came out to snake the line which could not be done due to an old trap at the pipe connection, which had to be removed first. Mark (3251) did an outstanding job. He removed the trap without any extensive demolition, and installed a new clean out pipe. He went right to work and completed the job in a timely manner. We were amazed with the b4 and after. Then another worker came same day at about 6pm to remove the clog and view the pipe with a camera which was also done in a timely and professional manner. We are extremely satisfied with Roto-Rooters service and follow thru, and highly recommend them!

Review 182 (2022-05-28 - Rating: 5)
Technician was very thorough and explained what he was doing was very respectful of my property and cleaned up after he was done .He was pleasant actually a joy to have someone as nice as him doing the job. I would call again for service if needed .

Review 183 (2023-06-23 - Rating: 5)
Lint had built up and clogged the main sewer line that was old world , with twists and turns.The large roto router equipment was needed. It took about 30 minutes to fix and you can’t beat a 6 month warranty!!!Thank you. Dave.

Review 184 (2024-03-26 - Rating: 5)
Amazing service from my technician Kit ,he definitely went over and above and did an amazing job ! I highly recommend him .Personable ,Pleasant and Professional.