Aquatek Filtration & Pump Service Inc.
Located in Worcester, Massachusetts
Address: 234 Brooks St, Worcester, MA 01606, United States
Phone: +1 508-869-0499
Rating: 5
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Categories
- Plumber
- Water treatment supplier
- Water filter supplier
- Water pump supplier
- Water purification company
- Water softening equipment supplier
- Water testing service
- Well drilling contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-28 - Rating: 5)
Aquatek was very prompt in calling back to diagnose our well pump problem. In a short time, Terry and Carlos came out and installed a new well pump. We are very satisfied and would recommend them to other potential customers. -
Review 2 (2024-11-16 - Rating: 5)
Terry and the team at Aquatek have been servicing our well and water systems for over 10 years. We recently encountered an urgent issue with our well and they immediately came to assess and resolve the situation. They are reliable, responsive and provide high quality service to their customers. -
Review 3 (2024-10-25 - Rating: 5)
Terry and his team do great work. He has helped us with various well-related equipment needs over the past few years, and most recently with a well re-frack. He and his team handled everything seamlessly involving the entire project. Very down to earth approach to the issue, worked around our schedule needs and very honest about costs without hidden surprises later. Communication and responsiveness is excellent. Would highly recommend Aquatek to family and friends. -
Review 4 (2024-09-01 - Rating: 5)
We had a water softener put in our house over 10 years ago by Terry Spellman from Aquatek Filteration & Pump Service.Right from the initial installation of our water softener I was impressed with Terry’s customer service, knowledge and quick responses to repairs or updates that we needed throughout the years.I recently had to call Terry for an emergency repair over this Labor Day Weekend. Without hesitation he was here on a Saturday with his co-worker Jake. They had to replace both the electrical and water lines that were a 140 ft from the house to the well. Both Terry and Jake did an outstanding job with this repair along with continued reliability and professionalism.I highly recommend Aquatek for both the product and their team! -
Review 5 (2024-12-18 - Rating: 5)
Great customer service. I awoke to no water and called emergency number before business hours. They quickly responded, diagnosed, and installed new tank and well pump/wiring in a well 560 deep - all in the same day. They were also diligent about draining any sediment to avoid it clogging my faucets, etc. This meant an extra trip back to my house at 8 pm and another visit the next morning just to be sure the water was sediment free before giving me the ok for full use. Very impressed. Highly recommend. -
Review 6 (2024-12-05 - Rating: 5)
I can’t recommend Aquatek enough! I’d been working with another company to fix a leak in a well tank, but that company’s work caused us to have no water in our home for days and yet insisted their work was correct. I called Aquatek and Terry, Jake, and Richard diagnosed it AND fixed it in a matter of hours, giving our family running water again! They are highly responsive and professional. -
Review 7 (2024-08-06 - Rating: 5)
I highly recommend Aquatek for all your water needs. Terry is professional, knowledgable, and responsive. He and Jake diagnosed the problem right away and were available to come and fix the issue at a convenient time. Jake and Carlos did a fantastic job putting in the new tank. They were quick and professional. Cannot say enough good things about Aquatek. -
Review 8 (2024-10-26 - Rating: 5)
Our well pump failed this week resulting in no water to the house. Jake and Terry were able to diagnose the issue, replace our out-dated pump and resolve an issue with a partially blocked well very quickly and professionally. We highly recommend their services. -
Review 9 (2024-08-09 - Rating: 5)
We had a great experience with Aquatek Filtration and Pump Service based in Worcester, MA. Owner Terry and the office staff replied promptly to our call and message. Within a day or two of calling, we had an old pressure tank and corroded well piping manifold replaced, thanks to their schedule opening up. Our technicians, Jake and Carlos were pleasant and professional and Jake shared his knowledge regarding our well pump, tank and hosing. Carlos and Jake were diligent in cleaning up, checking for any trash, after the job was done. Terry even called us up that evening to make sure all went well! -
Review 10 (2024-06-24 - Rating: 5)
I recently had an issue with my well pump and needed a water tank + well pump replacement. I am thoroughly impressed with the service provided by Terry from Aquatek Filtration & Pump Service Inc. Terrys extensive knowledge and the detailed information he provided about the work were incredibly helpful. He confidently addressed all my concerns and ensured everything was clearly understood before proceeding. Thanks to Terrys expertise, the installation was seamless, and everything is running smoothly. Thank you, Aquatek, for sending such a capable and informative technician. Highly recommended! -
Review 11 (2024-08-19 - Rating: 5)
I woke up this Sunday with no water. I spoke to Terry and he diagnosed the issue on the phone and then came that day to fix the issue. Unfortunately for me, we needed a new tank as well as a pump which he did not have on the truck. Terry and Jake came back the following morning as scheduled and replaced both. We had water again before noon. Terry and Jake were very friendly and professional. I would definitely recommend them! -
Review 12 (2024-09-30 - Rating: 5)
Of course my well pump had to go after 25 yrs and of course it was on a Sunday!…. I thought I was going to have to get water for the horses and dogs from my neighbors😞 because who would come and fix it on a Sunday?… well my prayers were answered 😃 Terry and Rich came to my rescue in record time and took care of everything immediately. They knew what they needed to do & had the well pump I needed, right in the truck 😁I couldn’t believe how quick I had water running again.They made me feel good to see there are still companies out there, that really care about the customer and that you can depend on them for any emergency when it comes to the water system😉👍🏻👍🏻Thank you so much!!! -
Review 13 (2024-09-24 - Rating: 5)
Terry and his crew are prompt, precise and caring. They have helped us several times and we cannot say enough about their service. The best! -
Review 14 (2024-10-01 - Rating: 5)
I would give Aquatek Filtration & Pump Service Inc. more than five stars if it were possible. We needed a well pump pulled for a hydrofracking job and ended up deciding to replace the pump altogether because it was already 25 years old, which is past the typical service life for such equipment. Terry from Aquatek arranged for and coordinated the entire hydrofracking process and prepped everything the afternoon and evening beforehand. Terry and his crew showed up, as promised, at 7:00 a.m. the day of the hydrofracking and, over the course of a grueling, 12-hour+ day, worked together with the hydrofracking contractor to substantially increase our wells water production yield. Over the following week, Terry came by multiple times to monitor the well and pump and perform the necessary tests of water flow, quality, etc. and also to make sure all of our equipment was functioning properly. Aquatek will forever be our go-to company for all of our well and filtration equipment needs. -
Review 15 (2024-11-22 - Rating: 5)
Terry and his crew were very responsive - even on a Sunday afternoon! They assessed the issue quickly and were here within days to fix the well line and restore our water. - -
Review 16 (2024-06-14 - Rating: 5)
We came home from vacation to having no water in our house. I called Terry and within the hour, he and his assistant Jake were working on solving our problem. In the end we needed a new pump, which they installed on the spot. Terry is responsive, courteous, knowledgeable and explained everything to us. This is a professional company that I would highly recommend. I give them an A+ for getting us back up and running in a few hours. -
Review 17 (2024-06-26 - Rating: 5)
Our well pump died this morning (6/26/2024) and Jake was out diagnosing the issue within an hour of calling! Jake did a great job and was very patient with my hovering and asking questions. The well itself sits inside of a greenhouse, Jake was a trooper working in the heat and he was very careful of the glass when pulling the old pump. Terry and Jake also noted that the pressure tank was broken as well. They did a marvelous job all of the way around- I definitely recommend them! -
Review 18 (2024-03-16 - Rating: 5)
I highly recommend Aquatek Filtration & Pump Service! The company responded to me right away and made the process of getting a new well tank installed feel easy! They were able to text about the details and Terry also called to walk me through exactly what we needed. Terry was able to come out the very next day to install our well pump! This was amazing! Terry and his partner were courteous and even helped us with our softener machine. -
Review 19 (2024-06-27 - Rating: 5)
We had a water pump tank explode which flooded our basement. I called Terry at 7:30am, and he immediately went into action to have it replaced. His colleague, Jake, arrived within 1.5 hours to have the new tank up and running. I was so happy with this service!!! -
Review 20 (2024-06-12 - Rating: 5)
Aquatek installed a pressure tank and neutralizer for me. Very professional, excellent workmanship, fair price. Recently some issues with the water pressure. Terry responded quickly and found the well pump was failing. He and Jay replaced the pump next day, problem solved. Highly recommend. -
Review 21 (2024-05-08 - Rating: 5)
My Mom (elderly) had a leak in a water system previously installed (not by Aquatek) in her basement. We called Aquatek and left a message. Within 15 minutes we received a return call from Terry who was on the other side of the state (hour and a half away). After a quick chat he promised he would stop by and look at the problem. Sure enough within 2 hours he was there and quickly identified and rectified the issue and offered us solutions so we would not have problems in the future. We cannot thank Terry and Aquatek enough for such outstanding and timely service ! We would highly recommend them in the future. -
Review 22 (2024-02-21 - Rating: 5)
This was the second time we needed emergency service and I did not think twice about calling Terry at Aquatek. Terry did an amazing job fixing our well pump. He understood how stressful it was for us to be without water and came right away to assess the situation (new pump needed). He had our water back up and flowing within a few hours! I highly recommend doing business with Aquatek! -
Review 23 (2024-07-13 - Rating: 5)
Terry was very nice fast and efficient.We called at 9:30pm with no water - new pump was installed and up and running by noon the next day. Super knowledgeable about all topics and will take the time to help you understand. Highly recommended -
Review 24 (2024-04-19 - Rating: 5)
We have worked with Aquatek for some years now, firstly to put in a new pump on our well, water testing of our well water, and most recently, to install a water softener and new water expansion tank. Extremely professional, quick to come right out and take a look at what we needed. Terry is very knowledgeable and discussed all the options of the installation. The job was done within a week. We are very pleased with every aspect of their work. We highly recommend using Aquatek Filtration! -
Review 25 (2024-02-02 - Rating: 5)
I am incredibly grateful for the exceptional service provided by Aquatek Filtration & Pump Service, Inc. in Worcester, MA. Amidst a severe snowstorm, when every other company refused to service, Aquatek came to our rescue.Our well water pump had issues, and Aquatek not only agreed to service but also resolved the issue efficiently. Terry Spellman, who was extremely organized and considerate, sent over a technician to assess the situation. Anticipating the need for new parts, Terry stayed at his shop, ready to bring in the necessary parts without delay, thereby saving precious time during the snowstorm.The level of dedication, professionalism, and thoughtfulness displayed by Terry and his team was truly commendable. Their commitment to customer service, even in the most challenging conditions, is a testament to their integrity and work ethic.I highly recommend Aquatek Filtration & Pump Service, Inc. for their outstanding service and dedication to their customers. Thank you, Aquatek, for going above and beyond! -
Review 26 (2024-06-08 - Rating: 5)
We own a veterinary practice. I was at the hospital on a Saturday doing some work and the water suddenly went off! We can’t operate without water! I called our primary service provider. He was off racing stock cars! I had to start googling well water contractors for emergency service. I called at least 3 contractors. Terry Spellman from Aquatek Filtration & Pump Service from Worcester was the only one to call me back promptly! He was calm and knowledgeable and talked me thru the crisis. His crew, Jake and Carlos, arrived in about an hour. They quickly diagnosed the problem and had it fixed within an hour! Aquatek saved us from calling employees and clients concerning a Monday closure. That would have been a NIGHTMARE! Thank you Aquatek! I highly recommend them. They are now our service provider for the future! -
Review 27 (2024-04-28 - Rating: 5)
On the day of my daughters wedding our well ran dry. In a panic, I called the number listed on my pressure tank in my basement (Aquatek) I was told the owner (Terry) was in the field and would call me. Terry called me within five minutes! After explaining the issue he showed up at my house in 20 minutes. He explained the different scenarios that may have gone wrong and then had his employee show up and they troubleshooted the problem. Turns out I had a `185 foot well but my pump was only 80 feet deep. They extended the existing pump to 150 feet. Problem solved!! Its hard to put in writing the appreciation my wife and I have for his personal attention, expertise, and integrity that he gave to our untimely well problem. And the price he charged was like a gift considering our situation. Truly a professional operation along with his entire office staff.Tim -
Review 28 (2024-07-17 - Rating: 5)
When I woke up to discover that I had NO water, Aquatec Filtration was the first call I made. Terry Spellman, the owner, returned my call and walked me through the possibilities, which could have run from a leaking toilet to the failure of the pump in the well itself. He directed me to the fuse box to turn off the pump in the well to avoid burning that device. No one was available to come until the afternoon. Terry called back in a little while because he kept thinking of all the possibilities and suggested more diagnostic checks for me to make. In his third call he said to turn the well pump back on, and presto, the toilet tank filled. The problem had been an unseated plug in that toilet. This level of care and concern, without charge, is both characteristic and exemplary. Terry Spellman heads a conscientious and skilled team. Sharon, Bolton -
Review 29 (2024-03-27 - Rating: 5)
Our radon bubbler needed service. Aquatek was recommended to us. I called & had great experiences with all the people I interacted with:Andrea - seems like the point person. Great responsiveness - with accurate information, cool & efficient.Rich - he came to service the bubbler. He was fantastic with his service - faster and better than other folks that have serviced the system previously. He showed me what he did. He was done in about 45 minutes or so & was thorough.Terry - It turns out that our main pressure tank needed replacing. There was back-flow which there should not be. Terry came by & replaced the tank & was also done in great time. Excellent & beautiful work.All excellent people! I wish I had met them 10 years ago when we first moved in. THANK YOU Aquatek! -
Review 30 (2024-05-06 - Rating: 5)
Terry and the team were pros! Our water wasn’t running consistently and through user error we’d messed up our filtration system. Aquatek had our records on file from installation years ago. Terry was able to quickly troubleshoot the well problem, and showed up the next day (Saturday) to make sure we had water! He serviced the entire system and everything was installed professionally. Before they left he made sure to walk me through how to maintain each part and gave me simple directions on changing the filter. Now our hard and silty water is clean and drinkable! -
Review 31 (2024-07-19 - Rating: 5)
We called Aqua Tek for an emergecy, no water. Jake and his boss were amazing! They showed up within the hour, was able to find the problem as well as do regular maintenance. They were very knowledgeable, incredibly nice, gave us some helpful pointers and answered all our questions. 10/10 reccomend. -
Review 32 (2024-04-11 - Rating: 5)
We woke up today with no water and I called Aquatek because they have helped us before. It was critical that I get this job done quickly, so I didnt shop around to compare rates. But I can tell you with complete confidence that Terry is extremely knowledgeable, shows up prepared, works quickly and gets the job done without any nonsense. I would highly recommend you at least consider them. -
Review 33 (2023-08-31 - Rating: 5)
The recommendation made by Aquatek are based on the troubleshooting and state lab test report for us. The owner provides transparent and itemized estimates, and are honest with what’s been done, and what’s unnecessary.The neatness of the equipment installation in our house speaks of the workmanship. I’m very impressed that they solved the challenging layout my house presents.The owner also followed up with an inspection and test a week after the job to ensure they have meet all the requirements we had when we initially inquired, which demonstrates they take ownership of their work.I recommend Aquatek for your well or filtration needs for their honesty, transparency, and neatness of their workmanship. -
Review 34 (2024-05-16 - Rating: 5)
We called when our barn water abruptly went out. Terry came out at 8:30 at night to help troubleshoot with us. After some very skilled detective work, we ended up learning that some of our equipment was buried under our barn! Terry went above and beyond to get it fixed and our water was restored within a few hours. We (and the animals!) were very grateful! -
Review 35 (2024-03-26 - Rating: 5)
We came home for work to find our pressure pump for our well was broken and we had no water. Terry came as soon as we called. He had the parts in his truck and he got our water back in a few hours. He was prompt, professional and reasonably priced. We definitely recommend! -
Review 36 (2023-09-29 - Rating: 5)
I have town water and because I live on a hill I have low water pressure so shortly after I moved into my new home over twenty five years ago I had installed a booster pump. This system came to the end of its life and I called Aquatek and Terry came out and assessed the damage. I had plenty of questions and concerns about a new replacement booster pump system and Terry was straightforward and honest with his assessment and I felt comfortable with giving Aquatek my business. A few days after Terrys diagnosis and subsequent recommendations Justin came to my home and installed a brand new system. Justins plumbing skills are simply top notch. Seemingly little details that many plumbers (and other craftworkers) would have skipped over or ignored were attended to in an over and above manner by this outstanding young plumber. I now have a new system that was installed correctly and can expect many many tears of satisfactory service. Finally, a few days after the completion of the installation Terry called me to be certain that everything was okay and that I was satisfied with the completed work. Like homeowners everywhere who have called on tradesmen and others for needed services I HAVE NEVER received a follow up call back to see that I was a satisfied customer. Thanks to Terry, Justin and Andrea for a job well done!! I award you five pipe wrenches (stars)!! -
Review 37 (2023-11-07 - Rating: 5)
We found ourselves in a water emergency with well pump issues and Aquatek responded outside of normal business hours and replaced our pump within hours. Justin was very skilled and courteous and kept us informed throughout the job. Terry took some added steps to ensure our filtration system was up and running as it was designed. Reasonable rates and top-notch service! -
Review 38 (2024-02-23 - Rating: 5)
I had a water softener put in and had my well pump and tank replaced. Terry and Company did a great job. Price was reasonable. I asked them to take extra care keeping all of the equipment out of the way as it is my storage space, and they did a great job of that. I highly recommend and would certainly use them again. -
Review 39 (2024-01-09 - Rating: 5)
Cant recommend these guys more highly. The owner Terry is extremely thorough and genuinely cares about his work. It shows. His guys came and installed a new filter, water softener, and UV system, all within a day. Install was seamless and extremely high quality. I received a follow-up call days after to ensure everything was functioning properly. 10/10 experience. Would use them again without hesitation! -
Review 40 (2024-03-15 - Rating: 5)
Terry replaced our 80 gal water heater yesterday. We called in the morning and that same day we had the new heater installed which was great. Price was very reasonable and the installation went smoothly. Would highly recommend. -
Review 41 (2024-02-01 - Rating: 5)
Well pump went late on Friday of course. Aquatek answered phone, asked key questions and was out first thing Saturday with new pump installation. Andrea took details, Terry followed up with details and confirmations, (Rick) I believe checked system to confirm and installed new pump and wiring. Full details and descriptions of how things work, clear concise and complete. That’s what I expect of a company. That’s what they delivered. Made aware of potential cost prior to work, estimate was on the money of work completed. Highly recommended. -
Review 42 (2024-03-10 - Rating: 5)
I called to report no water from our well system. Terry called back within 15 minutes and was on site within an hour - on a Sunday morning!! He was professional and friendly and repaired the system within an hour - and also provided some needed maintenance and repair on the system. We would definitely use Aquatek in the future. -
Review 43 (2023-11-07 - Rating: 5)
Terry and his team at Aquatek offer trustworthy and responsive service. They have helped us over the years with a calcium system, replacement of well pressure tank and troubleshooting components that reached the end of their service life. I highly recommend them for any well or water quality related issues in central Mass. -
Review 44 (2023-10-17 - Rating: 5)
AquaTek is a class operation. From my early morning panic call of, No Water, to the Truck leaving near the end of the day, with our water restored, I could not have asked for better service with a calm and confident attitude.Justin, was professional, knowledgeable, and fully prepared to evaluate and correct all aspects of my well and water system. The advice and counsel, to correct the immediate issues, along with his prudent forethought, applied to my 30 Year old system, was invaluable. I am a very satisfied customer, and highly recommend their services. -
Review 45 (2023-05-25 - Rating: 5)
We contacted AcquaTek Filtration & Pump Service to check our pressure tank, valve and switch. Terry and his crew were prompt and very professional. They arrived and provided us with the required maintenance replacing the valve, switch and some of the fittings. They clearly explained everything we needed to know about well water systems. They were very efficient. Our pressure tank was still in good shape and they explained how to check it every year or so. Overall, we give them an A+ rating and highly recommend their services. -
Review 46 (2023-12-23 - Rating: 5)
Professional, pleasant, and reasonably priced. Quick response on a holiday weekend. They replaced the well pump and some broken lines. Terry showed his experience by following a good, logical process in diagnosing the problems. Scheduling and billing were also top-notch service. We thank the whole team for getting our water back without having to re-drill the well! -
Review 47 (2024-06-06 - Rating: 5)
What can I say, Terry and the folks at AquaTek came through again. I have been doing business with them for over 30 years and they don’t keep me waiting for service and they always do a fantastic job. I hope they stay in business for at least another 30 years because I don’t want to business with any other pump/ water company. -
Review 48 (2024-05-08 - Rating: 5)
Terrys work is impeccable! Him and his team have installed a new filtration system, replaced a failing pump and keep our well based water system maintained! Highly recommend them. -
Review 49 (2024-06-24 - Rating: 5)
Aquatek is wonderful! I had an issue with my water pressure and Terry came out right away and helped me figure out the problem. I cannot recommend them enough! -
Review 50 (2022-08-03 - Rating: 5)
I can’t say enough about this company! I had no water on a Saturday and the entire job was done in one day on Monday! Terry came down and assessed the situation immediately. He gave me a quote that was extremely fair and competitive. His crew came exactly at the time he said they would be here Monday morning. They answered all of my questions and went out of their way to make sure I felt satisfied during the entire process! This company is extremely fair, professional, punctual, and I highly recommend them beyond words! We feel grateful and blessed that aqua tech was able to accommodate us on such short notice and they were there until the job was finished! We are very pleased and highly recommend them to everyone! -
Review 51 (2024-04-19 - Rating: 5)
I have used Terry several times and I recommend him very highly. He has been doing this work for many years, knows what he is doing and is eager to help. He came right away on a weekend when we needed help with our well. He is simply the best!Tom P -
Review 52 (2023-10-06 - Rating: 5)
I have been relying on Terry and his team for service of my residential water system for the past 5 years and have had nothing but exceptional service at a fair price. This includes annual maintenance of our water aeration system and prompt emergency response for when our well was struck by lightning. I highly recommend them! -
Review 53 (2021-11-29 - Rating: 5)
Our well pump was malfunctioning and Terry came out the next day to diagnose the problem. He was extremely prompt and professional and explained all of our options. His crew came out the next week and installed a brand new well pump for us at a very reasonable price. We would definitely use Aquatek again! -
Review 54 (2024-01-07 - Rating: 5)
Not enough words to thank Terry who came out on a Saturday night at 8:00 pm to diagnose our no water issue. Turned out to be electrical and he fixed it for us!!! The price was more than reasonable and we were so thankful. I have never been more pleased with a company!!! -
Review 55 (2024-04-22 - Rating: 5)
None better! Terry has been with us all the way. I am so grateful for Aquateks service for so many years. Highly recommend. -
Review 56 (2022-06-11 - Rating: 5)
I came home on a Friday afternoon to no water. Terry called me back right away and offered to come and fix/replace my well tank/pump that evening. He ended up coming out the next morning and had a new tank installed in a few hours. His prices were very reasonable and the customer service was exceptional. I highly recommend their services! -
Review 57 (2022-07-19 - Rating: 5)
We were having trouble with our well valve (the kind with the T stick you put in the ground), and we called several companies to troubleshoot the problem. Most of the quotes to fix were very expensive and involved digging up the yard, so we got Terrys number from a neighbor to try one more company. Terry came to take a look and agreed to give us a quote for the work. However, he called within a few days to say he wanted to try a simple solution before digging up the yard. Turns out, the valve just had a lot of mud on it and his fix worked perfectly. We can save that money now, and when its (really) time to replace, I know who we will be calling. -
Review 58 (2021-11-11 - Rating: 5)
I had no water in the entire house and i have well water. We called several companies around, some said they couldnt come out till thursday. One person came checked and told us the well pump is bad and will cost me $4000-5000. I called Aquatek they immediately came out within an hour. Terrie the owner of the company quickly diagnosed it was the capacitor and not the pump. He replaced the other unit and did few adjustment on the wiring and was done in an hour. I highly recommend them for all pump and filtration problems. Thank you Aquatek. -
Review 59 (2024-01-18 - Rating: 5)
The team at Aquatek provided excellent, professional, service. They are super responsive and work to provide the best solution, every time. Very appreciative of how fast they were able to respond! I highly recommend the Aquatek team! -
Review 60 (2024-05-18 - Rating: 5)
Terry and his technicians were all awesome, professional & knowledgeable! Highly recommended, if you have any water issues don’t hesitate to contact them! -
Review 61 (2023-09-21 - Rating: 5)
So accommodating, came out that day (called because our well pump stopped working), explained everything thoroughly and installed new pump, new wiring etc. stayed until after dark to make sure everything was up and running. Highly recommend for all wellrelated issues! -
Review 62 (2024-12-20 - Rating: 5)
Terry and his associate did a great job replacing our old water filtration system.Highly recommend! -
Review 63 (2022-02-07 - Rating: 5)
Aquatek has been servicing my well for many years ( but have actually only been here twice in 25 years.). Recently one of the pressure gauges in the system was not responding. They stopped by my house a couple of hours after my call and checked the system out and determined the gauge was defective, not the system. They offered to replace the gauge but told me that doing so was not necessary. I asked how much the service call cost, they told me “nothing.”When was the last time something like that happened? -
Review 64 (2022-09-11 - Rating: 5)
We had a leak in the line to our water tank and water was pooling in our mechinical room including under our fuel oil tank. Terry replied immeidately, assessed and fixed the problem same day. He clearly explained everything he was doing and why. Great service. -
Review 65 (2024-11-15 - Rating: 5)
Sunday morning we had no water. We called and Terry arrived within 2 hours. We had water by the end of the day. Excellent service, highly recommend.Bob & Cathy -
Review 66 (2024-02-03 - Rating: 5)
Terry and the team resolved my filter issue within 15 minutes, This was amazing since i called 2 plumbers prior and they couldnt figure out the issue -great service, knowledge & professionalism. 6 stars -
Review 67 (2024-10-21 - Rating: 5)
Our shower suddenly stopped Friday morning and thought the well had run dry. We called a well service and found out they didnt service our area (Northbridge). So they recommended that I call Aquatek. Terry answered right away. After sending him a few pics he had Jake come out within a few hours. Jake started troubleshooting and quickly found out that the submersible pump died (pulled 28A before the thermal protection kicked in.) Jake pulled the pump out only to find out that the pump was manufactured in 1979!!! We are waiting on a quote from them to replace the 80gal tank that was put in in 1997! (Terry did some TLC to the tank with a new pressure gauge and correct air charge.). They were great to work with and had a great attitude towards the work they do. I highly recommend them. -
Review 68 (2024-12-03 - Rating: 5)
Couldnt seat my whole house filter properly, so Terry from Aqua Tek came all the way from Hopkinton ( where he had been putting in a new line) toLunenburg at 7:45 at night and within 15 minutes solved the problem . Terrific company; terrific personnel ; perfect satisfaction!! -
Review 69 (2022-09-08 - Rating: 5)
Terri did a great job installing a new water booster pump into a very tight space . Pump is quiet ( had to go down and listen to make sure it was working!). Price is as estimated and work area immaculate ! -
Review 70 (2024-08-11 - Rating: 5)
Highly recommended! I have used Terry and team to now replace a bad well pump and a bladder (which was replaced 1 year prior by another company). Very responsive and very fair pricing. I will use Aquatek every time a service is needed. -
Review 71 (2024-02-09 - Rating: 5)
Great service and communication. They fixed our low ph issue. Called numerous companies aquatek was the only one who responded in a timely manner and did what they said they would. A+ -
Review 72 (2024-08-03 - Rating: 5)
Aquatek has been amazing. They saved me a lot of unnecessary costs that other plumbers were trying to charge me and even came out afterwards again to troubleshoot other problems unrelated to their work. They truly care about their customers. -
Review 73 (2024-11-08 - Rating: 5)
Can confirm all the 5 star reviews. Highly recommend! -
Review 74 (2024-07-05 - Rating: 5)
Terry, Andrea and team are absolutely amazing! Love you guys!Thank you for all you do! -
Review 75 (2024-07-03 - Rating: 5)
I woke up at 5 o’clock this morning to discover that I had no water pressure at my house and immediately reached out to Terry at Aquatek and left a message on the answering service at 5:30 AM. At 5:45. I had a response from Terry saying he had one job but he would be there as soon as possible to resolve my issue. At 11 AM Terry showed up with Jake and by 130. My water pump was completely pulled replaced and I had water. Not only did he explain the problem But Terry and Jake were tue skilled professionals in the way they did the work. Their customer focus, responsiveness and skill set deserves my loyalty and trust -
Review 76 (2024-07-11 - Rating: 5)
Aquatek has provided professional and fairly priced service for my well and water softener for 30 years. -
Review 77 (2024-06-14 - Rating: 5)
I was very happy with the work that was done. They are very professional and easy to work with. Reasonable pricing for the work performed as well. -
Review 78 (2024-04-06 - Rating: 5)
No water pressure on a Friday night at 8 PM. Called Terry at and he was here by 9 PM! Diagnosed the issue and got our water pressure back and running. Super reasonable. Great guys! Highly recommend. -
Review 79 (2024-03-25 - Rating: 5)
I am recommending AquaTek with five+ stars! Terry was extremely responsive to our leaking pressure tank situation. He came right out and replaced the failing tank with a fiberglass tank, which should hold up beautifully in our acidic water. I couldn’t be happier! -
Review 80 (2023-11-10 - Rating: 5)
We have been using Aquatek for over 10 years and would never go elsewhere. Terry is the best! We have had two emergencies and he is immediately responsive, helpful, and has us fixed ASAP. He knows exactly what is needed, is polite, friendly, and professional. He is available anytime, even if your emergency is outside normal business hours. We HIGHLY recommend Aquatek! -
Review 81 (2023-12-07 - Rating: 5)
I had a great experience with Aquatek. Terry and his team were extremely responsive, knowledgeable and trustworthy. Highly recommend! -
Review 82 (2023-09-09 - Rating: 5)
We had an issue with our water pump. Terry responded quickly and was able to fix it the same day. We would highly recommend Terry and Aquatek. The service is excellent and he is professional and courteous. -
Review 83 (2023-10-12 - Rating: 5)
You never realize how important your water system is until it doesnt work. Terry and the Aquatek crew go above and beyond with their customer service every time. As a new homeowner with a 100 year old home and having to get accustomed to a well, whenever there was an issue, these guys were there to save the day. I cant recommend them enough! -
Review 84 (2023-02-06 - Rating: 5)
Terry was an absolute hero who helped us with a major upgrade of our purification system while we were out of town. He even managed to fix an electrical problem with our system far past normal business hours! Would 100% recommend him for any service you need. -
Review 85 (2022-05-29 - Rating: 5)
Terry rocks! We lost water on a Saturday afternoon. Terry and I spoke on the phone, and he coached me on what to look for. He ended up coming out during a rainstorm. He ended up resolving the issue and taught me a lot! He also helped us with our water pressure - bonus! I highly recommend Aquatek!! -
Review 86 (2022-06-04 - Rating: 5)
Terry is fantastic at his job and a pleasure to work with. He is honest and found an easy fix for our well problem. Highly recommend him! -
Review 87 (2022-07-05 - Rating: 5)
Prompt return call on July 4th, came out next day and replaced well pump, wiring and electrical components. Extremely fair pricing and a great guy.