Reliable HVAC & Plumbing

Located in Worcester, Massachusetts

Address: 330 Tacoma St # 2A, Worcester, MA 01605, United States

Phone: +1 508-560-6595

Rating: 4.9

Services

Language assistance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-06 - Rating: 5)
Ian, Eddie, and team are incredible to work with. Very responsive and timely. Ian stopped by the first day I spoke with him to get a better idea of the work needed, provided an estimate within just a couple of days, and worked with us to finalize the details and complete the work within a week. Truly a pleasure to work with the team and job well done. Overall, really appreciative of their work and great communication.

Review 2 (2024-11-25 - Rating: 5)
Reliable was responsive, fast, affordable and restored my heat!! Ian is a knowledgeable technician and Alyx is very responsive on dispatch. I have used them before and will call on them again with any HVAC needs. Wish all vendors were this good.

Review 3 (2023-06-29 - Rating: 5)
I felt compelled to leave this review as I never had such a great experience when it came to resolving plumbling issues. Our water heater went on Tuesday and we happened to noticed right away around 2:38 p.m., my husband called Reliable and they came out right away. They were here around 3:10p.m. same day. Hunter was extremely professional, easy to communicate with him, personable, very knowledgeable. They never asked for a service call fee, he immediately told us the price, recommended a better product. We immediately said to go ahead and within 45 minutes he was back with a new water heater. He promptly installed it, hawl the old one out to take with him and cleaned after himself. He was prompt and efficient. He replaced the copper pipe that had multiple welding from how many times the water heater had been replaced. He also replaced few valves. It looks clean and professional. After installation he explained everything about the water heater and how to trouble shoot different scenarios. He was done by 6 p.m. I have to say, I was very impressed with how prompt and efficient they were (specially Hunter) to resolve our problem. Highly recommend!!!!!

Review 4 (2024-11-20 - Rating: 5)
Can’t thank them enough. I reached out on Monday 11-18-2024 by 11-20-2024 the new heating system was installed and ready to go. They do clean and fast work. Thank you Ian to you and your team my family appreciates you.

Review 5 (2024-03-23 - Rating: 5)
Anyone need HVAC work done I HIGHLY recommend Reliable HVAC and Plumbing. My unit died on Tuesday night. They called me right away, were there the next day and installed the new unit today. They were so kind and professional, got the job done and couldn’t even tell they had been there (except for my bright shiny new furnace). Price was very reasonable and less than half of some of what those other big name companies charge. Definitely give them a call if you need work done!

Review 6 (2024-06-03 - Rating: 5)
We highly recommend Reliable. As most people do we got estimates. We needed to replace a really old oil furnace and convert to gas ,as well as a new A/C condenser . They by far were the most professional, understood what we needed and accommodated our schedule . An absolute pleasure to work with. We will be using them for any future service calls.Ps the more we look , attention to detail is on point.

Review 7 (2024-05-22 - Rating: 5)
Thank you Ian for sending Mike and his crew to replace our furnace, condenser and water heater all in one day. Mike was very personable and informative and the job was perfectly executed. Out with the old and in with the new. I would personally recommend this company to my friends as it was referred to me. Thanks again.

Review 8 (2024-04-11 - Rating: 5)
The heating furnace in my apartment started emitting a loud noise and suddenly stopped working. Alex kindly agreed to schedule an appointment for me the very same day. Ian diagnosed the issue, secured the necessary parts, and fixed the issue in the span of an hour. I recommend Reliable HVAC & Plumbing because they are very professional in their approach, their pricing is fair, and their response is timely. Would definitely reach out to them for HVAC/plumbing needs in the future!

Review 9 (2024-06-03 - Rating: 5)
Steve came out to replace the blower motor in our unit today and got the job done right. He went above and beyond to double check the unit before taking off to make sure everything was running efficiently. I would highly recommend this company.

Review 10 (2023-10-13 - Rating: 5)
I have used Reliable for several jobs and they have been great. I have also recommended them to several of my friends and family members and they have all been extremely pleased with their service and workmanship. Hunter has done a lot of work for me. He is honest, responsive and gets the job done right the first time.

Review 11 (2023-08-29 - Rating: 5)
We had mini split heat pump got installed at our home recently. Ian was always responsive with my calls, knowledgable and clarified all my questions. Ian and his crew showed up on time and got the job done as promised.

Review 12 (2023-09-05 - Rating: 5)
Ian and his team from Reliable are truly the best. Hard to find responsive and professional plumbers and HVAC techs, but for the past 2 years, they have taken care of all my plumbing and HVAC needs. Very blessed to know such a team of hard working individuals.

Review 13 (2023-11-19 - Rating: 5)
Reliable HVAC was great to work with. They responded immediately to our initial call, and took care of us quickly. They arrived on time, worked efficiently, and took time to answer our questions and explain their work.

Review 14 (2023-05-26 - Rating: 5)
I can’t recommend this company enough. The team is professional, quick to respond, and eager to help. Reliable HVAC saved the day with my outdoor plumbing installation - fixing a couple loose ends from a previous plumber and communicated efficiently with the town’s inspector to get us back on the right track. full outdoor plumbing: sink, toilet, water heater for our outdoor bathroom. They will be the first people we call to maintain our home moving forward! thanks Toni, Hunter, Ian and team!

Review 15 (2023-01-31 - Rating: 5)
I can not say enough about Reliable HVAC from talking with Tony on the phone to schedule our technician Hunter. Hunter took time to explain in a way I could understand what he needed to do, answered all my questions, did not feel rushed. Knowledgeable, professional, courteous. Incredible work, I am so impressed, will never use anyone but “Reliable Plumbing”.

Review 16 (2023-10-15 - Rating: 5)
Hunter is my go-to from now on! He listened to all my questions/concerns and most importantly, answered honestly! He was extremely professional and animal friendly. He was very kind to my kitten and two dogs which is hard to come by when it comes to companies especially when they get in the way! Hunter completed the job in a timely manner and I couldn’t be happier!

Review 17 (2024-02-26 - Rating: 5)
Hunter provided great and friendly service. Arrived on time, got right to the job and finished the job quickly and efficiently. Hes coming back for more work.

Review 18 (2024-05-28 - Rating: 5)
They replaced my central air outside compressor and replaced my thermostat. Very speedy and great service. I highly recommend them!

Review 19 (2022-09-23 - Rating: 5)
Ian and his team recently did a lot of work for us on our old Victorian home. They replaced the boiler and water heater, replaced a long run of cast iron sewer pipe in the basement, installed 2 toilets, installed a new powder room vanity, installed a new garbage disposal and kitchen faucet, and checked to make sure all of our radiators work (they also did some troubleshooting on the ones that werent working and got them to work). They did an amazing job. Clearly, Ian and his entire team take great pride in their work and hold themselves to a very high standard. On top of that, they were very kind and respectful to our home. They will be our go-to company in the future. Thank you, Reliable HVAC!

Review 20 (2024-04-03 - Rating: 5)
Ian from reliable HVAC was on schedule, diagnosed the problem with my furnace, ordered part and installed in 1 day. Would use them againJoe from Holden

Review 21 (2022-04-26 - Rating: 5)
I can’t say enough how happy we are with Reliable HVAC. Ian was responsive, polite and efficient. He gave us a quote on the same day we called. He scheduled the install just a few days later for significantly below other bidders. He finished on time. What more can you ask of an HVAC company? I would definitely recommend them.

Review 22 (2022-11-28 - Rating: 5)
Plumbing is never fun nor enjoyable like other home renovations, but is a necessary evil and when it comes up its critical. Ive used lots of plumbers in many states, they were always more difficult than the plumbing and moving at the speed of my clog.When I had an unexpected plumbing disaster, the team at Reliable HVAC & Plumbing was able to take on a large project where many other plumbers said no. Their flexibility, speed, and collaborative style made the entire experience joyful. These guys are the next generation of plumbers with high energy, speed, and finesse; highly recommend to anyone who has a challenge with plumbers!

Review 23 (2021-12-10 - Rating: 5)
We returned from Thanksgiving to no heat in our house. I called dozens of repair companies and not only was nobody available to service our heater but the customer service was wretched everyplace I called. They were all so busy and treated me as if they were offended that I called.Then I found Reliable HVAC & Plumbing. Ian showed up within hours of receiving my call. The problem was much larger than we anticipated and I ultimately needed the entire furnace replaced. Ian and his team were able to find a new unit and have it installed the same day.They were professional and quietly did the job while I worked. I hardly knew they were there and the place was spotless when they were gone. Ian finished the job and personally completed all the paperwork I needed for my rebates.A++ service. I highly recommend them without hesitation.

Review 24 (2023-07-12 - Rating: 5)
Ed and his team took really good care of me. Im very happy with my installed AC, and the team. They were friendly, knowledgeable, and professional. Thank you!

Review 25 (2023-02-07 - Rating: 5)
Great experience with Reliable HVAC. Knowledgeable and friendly people. The team took my call and arrived promptly as promised. The issue diagnosed and fixed rather quickly. Very happy with the service and will sure to recommend.

Review 26 (2023-12-20 - Rating: 5)
Reliable HVAC & Plumbing for the win!!! I cannot say enough about their prompt service and professionalism. I will keep their number on speed dial and pray that I won’t need to call it often!

Review 27 (2023-06-16 - Rating: 5)
Ian at Reliable HVAC and his time have gone above and beyond, time after time again to quickly service both my homes and businesses. I highly recommend them for all your HVAC needs!

Review 28 (2023-10-25 - Rating: 5)
Ian and crew have been so good to us . They are reliable , efficient, and great customer service and work . I would highly recommended them ! We have use them twice already ! Thanks again.

Review 29 (2023-03-01 - Rating: 5)
Alex was great! He explained everything and was very thorough. It was a long messy job but he got it done. I would definitely use Reliable again! Thank you

Review 30 (2021-12-01 - Rating: 5)
Ian and Hunter at Reliable are top notch. It’s good to see a company like this in a market where tradesmen sometimes forget the importance of customers. Ian and his team keep the customer first in my experience, provide great work, and are my go to guys for plumbing needs.

Review 31 (2021-11-24 - Rating: 5)
Hunter from Reliable HVAC returned my call in a timely manner, did a diagnosis on the issue and communicated with me he has to order the part, once he gets it he will call me and come right away. The companies name is who they are Reliable, professional, great work ethic, price was reasonable, but all in all a 5 star job, I’ll be calling them again, you should too.

Review 32 (2021-08-11 - Rating: 5)
Ian did a great job installing a mini split ductless AC system in my older home.All the installers were very polite and professional! We love how the system is so quiet and keeps us cool! Would highly recommend this company.

Review 33 (2024-03-08 - Rating: 5)
As their name states reliable. They showed up, answered the phone and charged a fair price. They also did a great job

Review 34 (2022-09-22 - Rating: 5)
Ian is a very professional and enjoyable guy to work with. He is thorough and makes sure everything is properly completed. If you want a great experience, dont waste your time going anywhere else! Thank you so much!!

Review 35 (2023-10-12 - Rating: 5)
They were great! The came in no time, and took care of issue in no time, hussle free. Will definitely use them again

Review 36 (2023-12-04 - Rating: 5)
Great company! Quick response time, professional service and very trustworthy. Highly recommend these guys!

Review 37 (2024-06-10 - Rating: 5)
Very satisfied with the quality of service weve received. Highly recommended!

Review 38 (2023-05-26 - Rating: 4)
Quick emergency call for a faucet repair out in a few hours. Great service, both in the office and onsite

Review 39 (2022-08-24 - Rating: 5)
Ian, Eddie & the crew are a pleasure to work with. Always responsive, punctual & courteous. A++

Review 40 (2024-05-23 - Rating: 5)
We recently had our gas furnace, AC and hot water tank replaced with Reliable HVAC. Highly recommended to anyone in Worcester area. The knowledgeable and friendly staff quickly diagnosed, quoted and replaced our systems. Very happy with their services.

Review 41 (2024-02-21 - Rating: 5)
The team is prompt, courteous and very reliable. They were on time, if not earlier. Hunter and Marty did a fabulous job. Cleaned up and listened to my concerns. Will definitely use them again if need be.

Review 42 (2023-10-13 - Rating: 5)
Hunter and his team did excellent work! Highly recommend!

Review 43 (2022-12-19 - Rating: 5)
Used to flush sprinkler system for winter. Arrived on time, very informative and professional.

Review 44 (2022-12-07 - Rating: 5)
The employees were very nice and did a great job installing my new heating system.

Review 45 (2024-03-10 - Rating: 5)
Used reliable for first time . Hunter amazing . Would def recommend this company . Will use them in the future .

Review 46 (2023-04-01 - Rating: 5)
I needed a couple of repairs in my bathroom and highly recommend this company in all aspects

Review 47 (2022-04-29 - Rating: 5)
Very responsive and easy to reach for question. Worked around our budget to deliver exactly what we needed.

Review 48 (2023-10-05 - Rating: 5)
Show up on time got the job done. Great working with this this company

Review 49 (2023-12-01 - Rating: 5)
I just had to replace my HVAC -furnace/A/C and Ian and his team were responsive and professional. Would highly recommend them for your HVAC needs.

Review 50 (2022-12-07 - Rating: 5)
Service was quick and Ian was very nice and answered all my questions

Review 51 (2023-10-13 - Rating: 5)
Great work. In and out no issues!

Review 52 (2022-12-12 - Rating: 5)
The group of people I have dealt with have been wonderful. I work for a medium size company and everyone at Reliable has been very attentive to my needs and has shown excellent professionalism for all services that they have performed. I have worked with Ian and Hunter in particular and would highly recommend their services and this company as Tony is always there to help. Their work is great and they will not sign off a job until you, the customer are satisfied with the work provided. Thank you Reliable HVAC!!

Review 53 (2023-10-12 - Rating: 5)
Excellent performance

Review 54 (2021-11-09 - Rating: 5)
Ian was very professional and affordable to replace all three units, cooling system, heating system and water heater. Very pleased with his Service, I highly recommend Reliable HVAC & plumbing.

Review 55 (2022-02-07 - Rating: 5)
Due to a plumbing emergency during a family tragedy, I needed a plumber available for service in the Bolton MA area. I contacted Reliable HVAC & Plumbing and they responded immediately and were on site making repairs within fifteen minutes. I’ve used them a few more times and have found them to be dependable in their responses and consistent in their good work. I highly recommend Reliable HVAC & Plumbing. And they’re also incredibly kind and understanding!