B & J Plumbing, Heating & Air Conditioning, Inc.

Photo of B & J Plumbing, Heating & Air Conditioning, Inc.

Located in Wilson, North Carolina

Address: 3517B Airport Blvd NW, Wilson, NC 27896, United States

Phone: +1 252-512-5651

Rating: 4.9

Services

  • On-site services
  • Repair services

Categories

  • Plumber
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-30 - Rating: 5)

    My experience with Michael Clark, Joe, and Tim was fantastic. They did a wonderful job on the installation of my French drain system. Answered any questions I had and was kind and courteous to my requests. The job was completed in one day and done better than what I could have done.I am fully satisfied with the outcome and will use them on any future projects if needed.

  • Review 2 (2024-11-12 - Rating: 5)

    Justin was very professional he answered any question i had made sure i understood the benefits of the plan i had previously enrolled in . he took his time to flush my water heater out and explained options for filtering the water if needed he even offered a free service for my havac system that the company offers he was so helpful in his information being a first time home owner i’m grateful for a company as such that ensures they promote their services outside of what they may be initially there for great job to the receptionist Christy for her kindness and patience and ensuring i got the best quality of service.as of this morning i ran a sink of hot water and it didn’t smell and wasn’t yellow or discolored

  • Review 3 (2025-01-04 - Rating: 5)

    Michael was our service provider. His name is not available to choose on the list provided. You need to add him to your list for me to choose. Michael did a superb job on our water system. He took his time and did the job right. Our water had an extremely foul odor and taste. When he finished the water had no odor and tasted very clean. Michael was courteous and answered all our questions. We hope he always answers our service calls. Thank you Michael.

  • Review 4 (2024-12-27 - Rating: 5)

    I called, panicking and in distress, not knowing what to do and where to start... It ended up being a huge project, that involved all the teams, therefore I will review and evaluate each team separately. Thank you ALL for outstanding service and professionalism!Dispatchers - 5 stars: OUTSTANDING! All the ladies were respectful, professional and efficient. Special thanks to EVELYN for the patience, resourcefulness, respect, and kindness. Thank you for a great communication, flexibility and for keeping me updated every step of the process. I would give you 10 stars if I could!Jason (plumbing) - 5 stars: respectful, professional, patient as explained what work needs to be done. Did not oversell the services. I highly appreciate that you talked to me, not at me. That you didnt talk down and didnt disregard any of my concerns. Thanks for giving me 3 options, with different price-points and what each option will cover.Shane (air) - 5 stars: also respectful, professional, patient as explained what work needs to be done. Took the time to inspect everything thoroughly, offered options and answered honestly all my questions. Also, thank you for your patience and for making me comfortable asking even most stupid questions that I had.Tim, Andrew, Bricen (air) - all 5 stars: great team. Same: very professional, respectful of the property, patient as answered my questions. Tim, a special thank you for not losing your cool as I was going back and forth, figuring out what I need and want installed. Thank you all for the honesty and again, not overselling or pushing services and/or products.Derek: I honestly dont remember what team you are on, air or plumbing... But as the other gentlemen, 5-stars and thank you for your help.Eliseo - 3 stars: respectful, nice, helped install a different shower head (the one that I purchased vs the one provided by B&J), but I was a little disappointed with your work. You seemed always rushed, running to the next client, which is easy to see in the way the shower and the vanities were installed. While I realize, you cant bring the bathroom to a completely finished state, I would have appreciated to have had the spackling and caulking done around the installed items. If you can, try to take your time to measure correctly, to install well and to fully complete your projects.

  • Review 5 (2024-11-06 - Rating: 5)

    B&Js crew were very professional and know! They done a great job switching out my ac units!They were very efficient in their work! They cleaned up their work area! They were only here a half of a day! They explained the new unit to us and it works great!Barbee was one of the crew! He explained e so we could understand it!I would recommend them to anybody that needs work done! They go out of their way to help you!Tim was a great help when he came out Tuesday and explained all my options! He spend his time going over everything and didn’t rush through it!I give them a 5 star rating!Thank you to B&J

  • Review 6 (2024-10-21 - Rating: 5)

    I was in the market for a new hot water heater. I called up B&J Plumbing and Heating. They were quick to answer and able to schedule around my needs. Chrissy was very helpful with that.Zeke arrived at the time they provided, I explained what I wanted (my old hot water heater was nearing 10-11 years old and I wanted it replaced). He asked for a few minutes to create some thoughtful quotes for the job. I liked the pricing, the products, and the warranties offered. We shook hands and agreed on what I wanted. Even better, he said he could get the new hot water heater installed same day. After a few hours Zeke had all the work done, the area cleaned up, and the old hot water heater packed up for disposal. Very professional and personable company. 10/10 would recommend them and use their services again.

  • Review 7 (2024-12-11 - Rating: 5)

    Joseph Morris is a really great plumber and explains everything in detail and shows you everything he did. He is very knowledgeable and I know B&J is grateful to have him on their team. He knows me by my middle name Lamont and I was a customer of Air Works before they were acquired by B&J but I look forward to giving B&J my business because I have only heard great things about this company.

  • Review 8 (2025-01-07 - Rating: 5)

    Justin was really amazing. The work was done at a price point that fit my budget and the service calls from Kristi, before and after were terrific. I also elected to sign up for their annual service agreement which is a great option to have your appliances checked including a Hot water tank flush. If I could give more stars...I would. Thank you so much. 🥇🥇🥇🥇🥇

  • Review 9 (2024-11-11 - Rating: 5)

    11/11/24- We had some repair work done today. Once again, everything was great! Zeke did a great job! Thx to all!11/6/24- Zeke was fantastic. I am impressed with the swiftness, level of professionalism and friendliness I received. He took time to explain every option available to me. Never made me feel rushed. He even did some clean out work no charge! The company is a little pricey. However , its worth the cost. Check em out!!Kudos to all!

  • Review 10 (2024-09-12 - Rating: 5)

    Coleman was amazing and thorough. Explained what he was doing. Spent more time assessing my units than I expected - was not like he was in a rush. Great customer service! I am on their plan and that helps me make sure that I dont miss any service that is needed to keep my HVAC system running at peak performance! ❤️ B&J!

  • Review 11 (2024-12-18 - Rating: 5)

    I couldnt be happier with the service I received by your technicians!They were respectful and very professional and did an outstanding job with the installation

  • Review 12 (2024-11-06 - Rating: 5)

    The dispatch called to inform me that the technician was on his way. Sent me a picture of my technician so that I will know whom to expect. Justin was very friendly and did a thorough inspection of everything. He addressed my concerns and explained in detail what was needed. I have a very positive connection with this business through all the staff that I have talked with. I am very pleased and will do business with this company in the future. Thank you Justin and staff for honest people.

  • Review 13 (2025-01-07 - Rating: 5)

    B&J (formerly Airworks) has been servicing my HVACs for over 15 years when the a/c went out in the middle of the summer and we called in a panic. They’ve always reliable, friendly, and affordable. They call twice a year to remind me that it’s time. The technicians have all been knowledgeable and happy to answer questions I may have. They will make suggestions and let me know of newer technology that is out there but never pressure or try to upsell me. They’re just a good local company that does exactly what they say they will at a reasonable price.

  • Review 14 (2024-10-25 - Rating: 5)

    The plumber from B&J Plumbing was personable, professional and knowledgeable. He was able to complete the job to my satisfaction.The staff with whom I interacted on the phone were like Colby, eager to understand my needs and to ensure that I had the best experience possible.I had had an estimate done by Colby but felt I needed to comparison shop. My regret is that I didnt contract the job initially. My experience with three other plumbing services was disappointing. I called a friend for advice who said, The people you need to call is B&J Plumbing. He had moved from the area 8 years ago, still remembered the company by name and the excellent service that he had received! I called B&J immediately.I wouldnt hesitate to recommend them.

  • Review 15 (2024-10-09 - Rating: 5)

    Phenomenal customer service and response from B&J Plumbing, Heating, and Air Conditioning. From the customer service line to Christy who I assumed was the dispatcher, to Zeke who was our technician. We had same day service and repair. Not to mention they gave a fair price for the work that was performed. My encounter with everyone was friendly and professional. I would highly recommend this company to anyone looking for all their plumbing needs.

  • Review 16 (2024-11-13 - Rating: 5)

    My technician was Micheal Clark , and he was absolutely amazing. He was polite, nice and had a wonderful energy that he brought in to the house. He assessed my issue in no time. He even gave me great info on the membership program. He was so sweet and would definitely recommend him to my friends and family. Thank You again Micheal 😊

  • Review 17 (2024-09-13 - Rating: 5)

    Lets start off by saying I called this company at 3:45 in the afternoon because a different company had canceled on me. I was desperate since an awful smell similar to sewage was penetrating my childs room. I explained the situation to them and despite it being at the end of the work day, they showed empathy and made some calls to arrange someone to come out that evening. They were to my house not even an hour later.My technician, Zeke, was a super nice and helpful person. He listened to what I was saying and was able to diagnose the problem quickly because of it. He managed to squeeze me into his schedule very quickly, even offering to work a Saturday if needed to get my problems fixed. He went above and beyond, wearing booties in the house and bringing in my packages from outside while it rained.They emailed, called and texted letting me know when the tech was on his way. I am so happy with B&J plumbing and will always recommend them. I work in customer service so I tend to be a little more aware of how situations are handled and I could not be more happy with my experience.

  • Review 18 (2024-10-24 - Rating: 5)

    B& J’s technician, Andrew came out today to help us learn how to change our electronic air filter. He was very kind and patient as he demonstrated the process. We have been very pleased with the service we have always received from B &J Plumbing, Heating and Air Conditioning.

  • Review 19 (2024-11-08 - Rating: 5)

    Outstanding customer service friendly m first contact to post service call follow up. I have never had such outstanding service from a plumbing company. Zeke was terrific and after looking things over, went right to work servicing our Rinnai tankless.Zeke was courteous and efficient. Great people skills.Thanks very much. I’ll call you again, and have already referred friends, family, and neighbors to B & J.

  • Review 20 (2024-12-14 - Rating: 5)

    Thank you B&J for fixing our HVAC with short notice on Friday evening! We woke up Friday morning to no heat from our 2 month old unit, but needed to take a day trip for college graduation. I totally forgot to call until about 4:30pm when we were almost home. b&j sent Shane out who fixed it quickly! We appreciate your action at such short notice late on a Friday afternoon!

  • Review 21 (2024-12-27 - Rating: 5)

    Water heater wasnt working. Called B & J sent Michael Clark. He determined the problem was electoral. He contacted Gary Johnson the electrician who fixed the problem. Fast service, fair pricing. I will use company again.

  • Review 22 (2024-11-29 - Rating: 5)

    I called B&J this morning because I thought that my shower pipes had sprung a leak inside the shower wall. I have a service contract with B&J, thank goodness. Within 2 hours Zeke was on the spot and checked everything out - turned out it was only a leaking shower head that was running down the wall. But, and this is the important part, B&J, honored their contract quickly and efficiently. Nobody could have been friendly or more helpful than Zeke. Two thumbs up!!!

  • Review 23 (2024-12-17 - Rating: 5)

    Great technician who knows a whole lot. This was my 6 month check on my equipment. All went well. Very professional the company service inside was very nice and accommodating. What more could a happy customer want.

  • Review 24 (2024-10-04 - Rating: 5)

    I have a leak causing my bathroom floor to buckle. Called and Christy was super friendly and was able to schedule me for the next morning. I received multiple text informing me of when to expect the service tech to be at my home. Zeke showed up and was very professional and listened to my concerns. He was very thorough with each of the issues. After going through each problem I had he showed me the pictures he had taken and discussed the solutions for each. This was not a quick process because of the details evolved. I appreciate how attentive he was about the our families concerns with the bathroom leaks. I want to thank B&J for employing a professional like Zeke to represent their company. This is a company I will recommend to anyone needing a caring people to help with a problem. We will use again for sure.

  • Review 25 (2024-10-29 - Rating: 5)

    Jason was very nice he explained everything in detail. Any questions I had he answered without hesitation. He knows his stuff and as a female living alone he didnt make me feel unsafe or uncomfortable in my home. Im grateful for his consultation definitely will be doing buisness in the future! 10/10 highly recommend!

  • Review 26 (2024-09-26 - Rating: 5)

    Scheduled well service, received several messages keeping me informed on when I should expect the technician including a 30 minute in transit to my location. My technician Cameron was very knowledgeable and skilled and provided options to assist in my situation. Service was excellent performed timely and installation was professional. I was very pleased and would call on them again.

  • Review 27 (2024-09-27 - Rating: 5)

    Our experience with B&J was great. Scheduling was smooth. Communication was on point. Tyler Mooring was our tech and he was thorough, personable, and is very knowledgeable in his field of work. Thank you and we look forward to using B&J for our routine servicing of our gas pack AC/Heat system. Thank you!

  • Review 28 (2024-11-18 - Rating: 5)

    I was very pleased with the promptness of phone calls, and the technicians having knowledge and politeness in my home, also with my situation where I need to quote in a certain way for Insurance to accept it. The text were willing to write it the way I needed it so that it would be accepted.. And they could move forward and complete the job.

  • Review 29 (2024-11-01 - Rating: 5)

    Had a leak that was costing us hundreds of dollars. After a quick home inspection, Mike diagnosed the problem and identified a few other issues. He then presented us varying options to suit our budget so we didnt feel everything had to be fixed immediately. Mike then professionally performed the work needed and made sure we were satisfied before he left. We will definitely be a repeat customer when repairs are needed in the future. Thanks Mike! (and B&J)

  • Review 30 (2024-08-14 - Rating: 5)

    Great company and very professional. The tech Justin P was knowledgeable and experienced. He explained everything which I very much appreciated. I highly recommend them for all your plumbing needs. He came back out the day after and replaced my water heater and valve that had gone bad. He left no mess at all and he put everything back where he found it. The valve was located in my pantry, so he had to move food out of the way to get to the valve. I was completely surprised that he was able to put everything back exactly the way he found it! He did such a great job and B&J Plumbing now has an another life long customer!!! Thanks so very much Justin and B&J!!

  • Review 31 (2024-09-07 - Rating: 5)

    As a first time customer I didn’t know what to expect but was thrilled with my experience start to finish. I was texted a picture and profile of our technician (Jusin) before he arrived, and he was polite, professional, and very helpful! After servicing both AC units he walked me through a detailed report and gave us options for future services. Highly recommend and we will definitely be repeat customers!

  • Review 32 (2024-10-07 - Rating: 5)

    Zeke was kind and professional. Very patient and understanding. We recommend B&J for sure. They did a great job. Pricing was similar to competitors. Scheduling was fast and easy. My water heater was replaced within a couple hours.

  • Review 33 (2024-07-31 - Rating: 5)

    The technician Tyler was awesome. This was my first time using B&J and he went over everything. I was given different price levels for fixing the issue I had with my AC. Very good price for the work and professionalism!!! I was impressed enough to sign up for their yearly maintenance plan!! Definitely recommend.

  • Review 34 (2024-11-19 - Rating: 5)

    The City of Wilson sent me a letter saying the needed to know what type of material my pipes were. If I couldn’t tell them, they would be digging a hole in my yard to find out. I don’t like my crawl space and refuse to go in it, and I am 1,000% against the city digging any size hole on my property, so I called B&J. They sent someone out the same day and were able to tell me what the material was very quickly. As I was a last minute add to their schedule, they kept me updated throughout the day & I was able to plan my day around them. Everyone at B&J is always friendly & professional. Also, unlike most people who shy away from my dogs (who are big & like to bark), all the B&J techs love them and don’t mind them following them around! Highly recommend them!

  • Review 35 (2024-12-11 - Rating: 5)

    I’ve had a great experience with B&J plumbing, Travis, Shane, and Chase were on time , knowledgeable and professional. Their customer service was excellent and i had estimates from performance and an independent contractor and B&J was the most informed and dependable choice .

  • Review 36 (2023-12-29 - Rating: 5)

    I highly recommend B&J for plumbing. In the past, Ive hired two local, self-owned plumbers and I wont do that again. I spoke to B&J Monday and they were able to send out a technician Tuesday to help with the plumbing on a bath remodel. Zeke was friendly, professional, and knowledgeable. He quickly repaired the drain, replaced the supply valve handles, and installed the faucet. Very reasonable too. The pricing was up front and did not change. Everyone I interacted with was great. I HIGHLY recommend.Update: December 2023; B&J came out to service our AC unit. No issues. Prior Quote for service was exactly what was charged.

  • Review 37 (2024-12-24 - Rating: 5)

    The installation Crew did a great job. Installed the new 70 Seer Heat Pump putside and s gas/propane Furnace in my attic along w new Google NEST WiFi thermostat which now allows me to monitor & control the heat and air conditioning settings from my phone. After installing to carbon monoxide detectors they cleaned up everything. Good professional work.

  • Review 38 (2024-12-04 - Rating: 5)

    Justin was great! He was prompt and very informative to my issue. I plan to use these guys in the future and pass their name along to others.

  • Review 39 (2024-12-05 - Rating: 5)

    Justin Joyner and Tim Stone met with my husband and me today to discuss a new HVAC system. Our system failed us and we have been in a very cold home with temps in the 20s at night. They both were very responsive in meeting with us and answered our numerous questions and concerns! To say that we were impressed with their courtesy, knowledge and helpfulness would be an understatement! Needless to say, we are having B & J install our new system this week!

  • Review 40 (2024-12-19 - Rating: 5)

    Definitely recommend B&J Plumbing, Heating and Air Conditioning. Very satisfied with the work that has been done at our house. Eliseo Mejia, Bricen Oliver, David Chestnut, Will Riggins, and Ismael Martinez have all done excellent jobs. Very professional, knowledgeable and communicated well with us at all times.

  • Review 41 (2024-09-17 - Rating: 5)

    Justin from plumbing was amazing. Knowledgeable and efficient. We are very glad that we were told to reach out to B&J for our water heater. Also their customer service was top notch. Great communication with texts, phone calls and emails.

  • Review 42 (2024-08-26 - Rating: 5)

    The technician that came out his name was Tyler Mooring he was great . He was very professional and informative kept me informed on and about everything that he did and that needed to be done . Excellent service. Alex was great very informative and so helpful arrived on time friendly and respectful. He came to check our plumbing for us awesome service.

  • Review 43 (2024-09-30 - Rating: 5)

    Today was my first interaction with B&J and it was incredible! Coleman, our technician, was prompt and respectful. He explained everything very clearly and patiently and made my wife and I feel great about working with B&J for all of our HVAC and plumbing needs moving forward. Also, Emily, who took our initial call was such a joy on the phone. Highly recommend!

  • Review 44 (2024-12-24 - Rating: 5)

    Jason Hogg is the best plumber ever!! He’s professional, courteous and a friend. He does an awesome job of listening to me and then finding the problem and the solution. He’s awesome and I’m so grateful to him for taking great care of me and my family’s plumbing needs!!Will Riggins is off the chain!! He’s professional and smart, friendly and listens. I’m so grateful for Jason for recommending Will to come and take care of everything for us.

  • Review 45 (2024-08-22 - Rating: 5)

    Needed these plumbing jobs done and B&J has always been there for us . Justin was so professional with his work . He has a work altitude that I wish many has. He explained what had to be done, the prices and approximate time to complete. I was notified by Ms Kristy as to the time , then she called 30 minutes before his arrival. Just love working with this company. If any plumbing needs are needed call them I am sure you will get professional service

  • Review 46 (2024-07-19 - Rating: 5)

    Justin was absolutely great. He showed me the inside of the unit and I was able to see the concerns. He also went underneath the house and provided pictures. There was no up sale, just simple honesty. Based on that, we ended up buying a new unit from the salesman Tim. Tim was excellent and did not rush me. He showed us several options and sat there while we decided what was best, including being patient while our daughter tried to take his work bag 🤗. Definitely going to use them for when we complete the upstairs.

  • Review 47 (2024-10-01 - Rating: 5)

    We experienced an unexpected plumbing emergency and contacted B&J Plumbing for assistance. They responded quickly and had a technician on the way to our home within an hour. Jason Hogg was the tech and he greeted us with a smile and a readiness to tackle our problem and have our plumbing worries disappear. After a thorough examination a course of action was decided on and we feel very comforted in knowing we are receiving expert and professional attention to our immediate and future plumbing and HVAC needs. My wife and I are seniors and we feel secure and appreciative in known Jason and the folks at B&J are there when we need them.

  • Review 48 (2024-10-18 - Rating: 5)

    Very friendly & thorough. Found several things that would have caused problems in the near future. Explained everything needed & all the options. Provided detailed estimates so I could select what worked best for my situation. Am very pleased I chose B&J Plumbing. Would highly recommend them!

  • Review 49 (2024-12-19 - Rating: 5)

    Ricky Ochoa from B&J Plumbing repaired a kitchen sink leak and re-installed a commode for us - his work was excellent. The kitchen problem was tricky - he had to come back a second time and did so promptly. Problem was solved! Very satisfied with B&J Plumbing 😊

  • Review 50 (2024-07-17 - Rating: 5)

    My A/C went out during the night and I called B & J Plumbing, Heating & Air Conditioning the following morning. The receptionist took my information over the phone and within a couple of hours my technician, Garrett Bishop, showed up and got my A/C up and running quickly! He was extremely polite and professional. He explained everything that was going to be done and let me know what I would be paying before work was started. No surprise fees or different payment amount after the work was done like I have had happen in the past with another A/C service company. He answered all my questions and was very knowledgeable. I am extremely satisfied with my service and will recommend B & J Plumbing, Heating & Air Conditioning to all of my friends and family! 10 stars for Garrett Bishop!!

  • Review 51 (2024-08-30 - Rating: 5)

    Cameron was an outstanding technician. He was very professional. knowledgeable, and friendly. He took the time to explain the situation and pointed me in the right direction to get things taken care of.

  • Review 52 (2024-10-08 - Rating: 5)

    Great service fast. Called B&J Plumbing @ 8am and had Josh checking out my issues by 1:15. Thorough , friendly and knowledgeable in helping us with our plumbing issues. Will definitely use again.

  • Review 53 (2024-11-14 - Rating: 5)

    Justin is very smart and educated about his work and his knowledge and performance is at another level of excellence and leadership. B&J plumbing is blessed to have him aboard and representing their company. Thanks Justin !! Great job !!

  • Review 54 (2024-08-30 - Rating: 5)

    Great service & communication, Kristi,n Asheton was wonderful,,Technicians were Ricky,Justin,Juveral,Scott they all was very professional young mens.they diagnosed the problem and offered up front pricing before completing the work.Juveral,installed the A/C unit and will be sending a tech out to do my well also.Thanks to all who had hands on of getting the job completed. Great work and a Job well done.very polite,kind,respectful, and they cleaned up before leaving. Thanks.

  • Review 55 (2024-11-17 - Rating: 5)

    This is my first time having to use B&J and this company is superior and the techs are very professional and very courteous. Hope to have a good relationship with them for a long time. Thank you

  • Review 56 (2024-12-03 - Rating: 5)

    Justin of B&J Plumbing, Heating & AC came to address an intermittent heat issue today. After 12 years of great service from Airworks, which recently was acquired by B&J, it was a real pleasant surprise to seamlessly have excellent service by Justin today. Knowledgable, thorough and friendly, things are resolved well! Thank you!

  • Review 57 (2024-11-19 - Rating: 5)

    Super knowledgeable, and professional....*Vehicle appearance outstanding*Tech uniforms outstandingBishop was very ingaging with service visit details.Overall experience was great so far. Repair to follow.

  • Review 58 (2024-09-05 - Rating: 5)

    I am so pleased with my decision to call B&J Plumbing for replacement of my Water Heater. Zeke was on time, very professional and personable. I couldnt ask for a better experience. I will definitely call again for any plumbing needs.Thanks for a job well done, Zeke!

  • Review 59 (2024-10-22 - Rating: 5)

    Ricky came out to do a maintenance check on my water softner system after having some remodeling done. He was very friendly and professional. Also very knowledgeable of the system. He got it back on schedule and ready to go.

  • Review 60 (2024-10-18 - Rating: 5)

    First, the technician came within an hour of calling. The secretary was helpful and kind. Even with such a positive start, I was afraid we would be told the ductwork is old (which it is) and needed to be replaced immediately...not an inexpensive venture. But surprisingly that was not the case. After doing a thorough check under the house, the technician shared information and never pressured us in any way. He was honest about what made the most sense for us right now, and we learned a great deal about how the hvac system works. As a result, we will definitely use this company when future needs arise. Bishop made us feel the company is looking out for our best interest, not just trying to make money. Sadly, that has not always been our experience. It is refreshing to know there are still trustworthy companies available!

  • Review 61 (2024-08-23 - Rating: 5)

    Justin from plumbing arrived on time and he was so friendly and nice. He was very knowledgeable about the job at hand. He fixed my leaking sink within no time. I would highly recommend Justin again !

  • Review 62 (2024-07-02 - Rating: 5)

    We called several companies to come out bc our unit wasn’t working properly and it was hot in our house but they couldn’t come for 2-4 days out. Called B&J’s spoke to someone immediately, techs were in training until 9am and within an hour from that time Tyler was on his way. He was professional and very personable, educated on what was the issue & gave several options and fixed our issue having our AC running before 11:00am. Will use them moving forward and highly recommended!!!

  • Review 63 (2024-10-23 - Rating: 5)

    (B&J) Ricky , Shane & Chase ….was excellent Evaluating our water heater and AC unit and each one that came out explained things very well. Gave many options to choose that will fit our budget. Thank you for Showing what a professional service company looks like.Thank you 🥰

  • Review 64 (2024-12-27 - Rating: 5)

    Colby was prompt, polite, knowledgeable and had our water leak and outside faucet repaired and replaced in a very timely manner.

  • Review 65 (2024-11-08 - Rating: 5)

    Bishop was great! Very thorough in explaining what we needed, actually told us about a sump issue that he happened to notice while he was in our cellar, friendly, courteous and knowledgeable .

  • Review 66 (2024-12-06 - Rating: 5)

    Andrew was an excellent technician. Very customer oriented. Very efficiently worked with care. I recommend him anytime. Thanks Andrew. You represented

  • Review 67 (2024-10-15 - Rating: 5)

    I had a very good experience with B & J company. They were timely and walked me through everything that they was about to do. The technician let me know when he was finished and he finished in a timely manner. I would definitely recommend them.

  • Review 68 (2024-10-25 - Rating: 5)

    My Technician Josh Kirby was awesome! He was very professional and knowledgeable as well as efficient. I will be requesting Josh again. Thank you B & J Plumbing!

  • Review 69 (2024-06-14 - Rating: 5)

    Very professional and one of the best experiences I have had with plumber. The options were especially helpful. Justins explanations for each option was insightful.Work was scheduled and performed. Justin and Mike were the best, keeping us informed throughout the process. Everything was cleaned up better than when they first arrived. All I can say is I am impressed!

  • Review 70 (2024-10-28 - Rating: 5)

    Josh Kirby was prompt, and very informative this morning! Wonderful job! Super Happy! Also now we have the Membership thanks to Josh!

  • Review 71 (2024-10-18 - Rating: 5)

    My old HVAC was worn out. B&J rep suggested a heat pump retro fit. The installation team came out the next day and in 5 hrs had it installed and running. Everthing looks good! Actually like a work of art. Team was polite and curtious. They cleaned up and even took the old unit away. I give that a 5 star. But, I dont know that much about heat pumps but they sure seem to run a lot in the heat mode.B&J sent some techs to check my new unit. Turned out I just needed to learn how it works 101. Thanks to Luis,Jose and Barbee for their quick response. They made a check of everything. Im happy and warm ☺️

  • Review 72 (2024-10-04 - Rating: 5)

    The technician was great. He looked at the water damage and determined it was not a plumbing issue, but an issue with the HVAC system. He contacted his dispatcher to send an HVAC technician to better assess the issue. Another technician came the same day. Great service!

  • Review 73 (2024-11-08 - Rating: 5)

    I was very pleased with the service. I got exact details of what needed to be fixed. He called their office and booked the repair before he left and he asked that is was tagged so he could follow up

  • Review 74 (2024-08-06 - Rating: 5)

    Matthew did an awesome job. He was on time, very professional, explained and corrected the problem and shared options to improve my system. I know more now than before. Thanks, Matthew and B&J!

  • Review 75 (2024-07-11 - Rating: 5)

    I cannot recommend them enough! They were able to come out quickly, assess the situation, and got my new system all installed within days! Everyone from the receptionist to the initial technician to the install team was super professional and pleasant to work with. I will never use another company.

  • Review 76 (2024-09-20 - Rating: 5)

    We called this morning because our hot water heater was leaking. The technician came the same day and replaced the hot water heater and pipes.He was very quick and friendly and cleaned everything up. It definitely put a positive note on a stressful situation.

  • Review 77 (2024-12-25 - Rating: 5)

    Justin P was great! Very knowledgeable and professional. He was also personable and provided great customer service.

  • Review 78 (2024-11-19 - Rating: 5)

    Scott was a great guy. He sat down and explained thoroughly about each package that I could choose and he was very professional.

  • Review 79 (2024-10-22 - Rating: 5)

    Tyler did a great job today in servicing my heating and air units. He was very thorough, personable, and did an excellent job answering my questions.

  • Review 80 (2025-01-06 - Rating: 5)

    Justin did a great job of fixing the hoses for the washing machine. He identified a problem with the ice machine hook up for the frig and fixed that, too.

  • Review 81 (2024-10-17 - Rating: 5)

    Today 10/17/2024 I called BJPlumbing so glad I did. I can’t remember the receptionist name, but she was very polite, friendly and very helpful. She told me she could send someone out to check on my problem here and they do work on leaking water meters pipes on my side.. A few hours later, she call back to let me know she had found someone to come and check out my problem, and they were coming from Raleigh. The guy was on time and his name was Zeek. He did an excellent job. Very honest with his work very professional. It might have turned out another way if I wasn’t blessed to have Zeek come out to my home. Thank you BJ plumbing for having Zeek . This young man pulled up his sleeves and got to working , didn’t mind getting dirty or his hands wet. I am so thankful for BJ plumbing. I said a prayer before I call a plumber and when I look down the list, my eyes landed on BJ plumbing. I am so happy. We have running water again. We have been out of water for over a week.we’re back in business thank you thank you thank you I’ll be calling you again for some real major work, of course I will be asking for Zeek.

  • Review 82 (2024-08-22 - Rating: 5)

    I called B&J to investigate a venting issue with my clothes dryer. The gentlemen were prompt, courteous, knowledgeable. I am certain that they will be equal to the repair task tomorrow.

  • Review 83 (2024-09-25 - Rating: 5)

    Justin Pierce provided excellent service. He was professional and explained what he was doing along the way. I would recommend him for any plumbing troubles!

  • Review 84 (2024-10-29 - Rating: 5)

    The customer service is unmatched. It is nice to see a company value their customers. Hard to find these days. I highly recommend B&J!!!

  • Review 85 (2024-12-13 - Rating: 5)

    Both tech did a excellent job.Garrett and Andrew were very professional.I’ll call B&J Plumbing A/C again if I need service.

  • Review 86 (2024-11-26 - Rating: 5)

    Would highly recommend B &J Plumbing. Colby was very professional. Job completed in a timely manner. I will definitely use them again.

  • Review 87 (2024-07-01 - Rating: 5)

    Tyler came out and did a wonderful job! He was very thorough and explained everything. Very professional! I loved the email updates with the pictures of the work done. We will definitely call B&J for all of our future hvac needs.

  • Review 88 (2024-10-01 - Rating: 5)

    B&J Plumbing did an excellent job and responded in a timely manner. Cameron arrived and explained the problem and proceeded with repairs. I highly recommend this company.

  • Review 89 (2024-10-04 - Rating: 4)

    The crew did quality work. Self proclaimed ‘not the cheapest’. Overall communication was good - much better in comparison to others. I will call again for plumbing needs.

  • Review 90 (2024-10-05 - Rating: 5)

    Jason was very informative. He took time to review the pictures of the pipes and lines under the house. He explained what needed to be done throughly and offered several options for the repairs.

  • Review 91 (2024-11-19 - Rating: 5)

    Garrett Bishop my Tech was very pleasant to talk to he was polite and very professional and thorough in completing his inspection and explaining everything he was doing

  • Review 92 (2024-06-21 - Rating: 5)

    This experience was great from start to finish. We have had terrible experiences with other heating and air companys and B&J was a pleasure to work with. It seem like they really care about their customers. Everyone was knowledgeable about their job and very patience.I would like to give a special thank you to Mr. Barbee Velazquez and Allen!!! They were truly AMAZING!!! They came in and fixed things we didnt know needed to be fixed. Our house has never felt this cold!! Its truly amazing. B and J now has a faithful customer!!

  • Review 93 (2024-11-12 - Rating: 5)

    Jason was very professional and answered all of our questions. He was also punctual. I would highly recommend B&J to anyone seeking help with plumbing or HVAC issues.

  • Review 94 (2024-09-25 - Rating: 5)

    Well mannered young man, he did an excellent job on toilet clog and install of hot water heater, Josh Kirby was are tech, he even fixed my door going into my crawl space, he’s a keeper.I really appreciated the great job he did for us, thanks again.

  • Review 95 (2024-07-09 - Rating: 5)

    B&J did an amazing job. From the first call to the completion of the new HVAC They were professional and courteous, on time and let me know who was coming along with a picture of technicians. I was a new customer to them, but they sent someone out the same day (Friday)and I had a complete install done on the following Monday! They went above and beyond my expectations.

  • Review 96 (2024-07-15 - Rating: 5)

    Im so happy that I chose B&J Plumbing, Heating & Air Conditioning Inc. to fix my air conditioner. Bishop was very kind, courteous, and knowledgeable. I felt confident that my A/C unit was going to be repaired properly. Thank you so much for the thorough evaluation and explanation of the results.

  • Review 97 (2024-10-25 - Rating: 5)

    Zeek arrived to my residence on time and replaced faucet cartigges in bathroom sink. Also ckecked plumbing in kitchen sink drain. Very polite and personable. Told him I would request him if I when I needed anymore plumbing work done. Ray B.

  • Review 98 (2024-08-14 - Rating: 5)

    Zeke was more than informative. I had a terrible plumbing issue less than a year ago so I’m a little paranoid about the plumbing in my house. He took all the steps necessary to assure me there were no leaks. He also informed me of why I’m having a water pressure issue as well as 2 issues he noticed with the plumbing that could potentially cause me issues in the future. I could not have asked for better communication. Thank you Zeke!

  • Review 99 (2024-06-28 - Rating: 5)

    Zeke arrived on time, and kept me informed of his progress. He completed the work efficiently and answered my questions. A very nice guy with great work ethic! I’m keeping B & J in mind if I need any more plumbing or AC work!

  • Review 100 (2024-11-12 - Rating: 5)

    Micheal Clark was my technician. He was the best technician, he was professional yet personal. The would recommend him for any future projects!

  • Review 101 (2024-08-16 - Rating: 5)

    B & J have been servicing our HVAC units for years, and we have never had a problem. All of their technicians are punctual, knowledgeable, tidy, and professional. Very happy with their service.

  • Review 102 (2024-07-15 - Rating: 5)

    Contacted B&J early on a Monday morning & they were able to have a very knowledgeable technician out by lunch time the same day. He was able to give us a very cost effective solution to our problem. Highly recommended.

  • Review 103 (2024-10-14 - Rating: 5)

    Luis and the other 2 guys did a wonderful job installing our new unit. They thoroughly explained everything and were professional amd courteous.

  • Review 104 (2024-11-14 - Rating: 5)

    Jason was very nice and very helpful. So we are looking forward to working with him. Thank you so much for the help.

  • Review 105 (2024-11-14 - Rating: 5)

    Very professional. He explained everything in detail. We enjoyed talking to him. If we need service in the future, we will certainly asked for him.

  • Review 106 (2024-09-21 - Rating: 5)

    What can I say !!!! B&J has done it again !!! This company and its employees are absolutely awesome !!! The crew that installed my new hvac system were incredible. These guys were so professional and very knowledgeable. They were super nice guys, and very respectable. Im so overjoyed with one of the best systems Ive ever seen !! In these days and times, its so nice to have a company that goes beyond my expectations. Thank you B&J PLUMBING HEATING AND AIR CONDITIONING and all the great employees for an excellent job done !! 😊😊😊

  • Review 107 (2024-07-26 - Rating: 5)

    Justin arrived at our house and worked on our HVAC system replacing 2 ducts. He was very helpful for answering any questions. He has been to our house before and is great to work with! Great job by Justin, as always.

  • Review 108 (2024-08-14 - Rating: 5)

    Justin came today to do a courtesy HVAC checkup. He is very knowledgeable, courteous and friendly. He offered suggestions as to what our options are with our system.In our opinion, B & J goes above and beyond in the customer service area!This is very similar to an earlier review. That should tell you, the reader, the quality of B & Js employees.

  • Review 109 (2024-10-31 - Rating: 5)

    I had B&J come out to take a look at my piping, as we had a bathroom sink that wouldnt drain properly. Turns out that we had a few more underlying issues that needed to be addressed (including replacing the original cast iron piping). Our technicians were very friendly and professional, and they explained everything that was done at the end of each day, making sure to take the time to answer any questions I had. This is the second issue B&J has taken care of for me (had to replace an old A/C system) and theyve been nothing less than excellent each time. I would highly recommend them to anyone.I had B&J come out for routine maintenance to my tankless water heater and checking all the plumbing. Justin P. was very friendly and professional, and got everything done in a timely manner. He was even kind enough to take a few minutes to tighten a loose faucet in the kitchen. Ill definitely recommend them to anyone who asks.

  • Review 110 (2024-10-15 - Rating: 5)

    Excellent service from Justin and I cannot remember the name of the other young man!!! Will do business again!! Also Mrs. Christy is very helpful!!! I appreciate you all!!!Awesome service today from Shane also, knowledge and a great dude!!

  • Review 111 (2024-10-23 - Rating: 5)

    B & J Plumbing, Heating & Air were quick in responding to our call for help. Jason did a thorough observation, gave necessary feed back, and a solution to solving our issues.

  • Review 112 (2024-06-27 - Rating: 5)

    If you are looking for a reliable company that will do what needs to be done to keep your home comfortable for you and not what they want you to do this is a great company for you to go with. They do their best to make sure their customers are satisfied with work completed and work on solutions for any issues you may have. The people are very accommodating and professional and make you feel great about your decision with working with them from first point of contact to completion of project.

  • Review 113 (2024-10-15 - Rating: 5)

    Jason Hogg was great. A very hardworker..Used his camera to locate where the blockage is in my drain pipe. Setup a repair crew to dig up and replace the damaged pipe

  • Review 114 (2024-09-19 - Rating: 5)

    Justin Joyner was very nice and very professional. He gave me great advice onupgrading my current A/ C unit that is out of date.Thanks againJustin

  • Review 115 (2024-09-25 - Rating: 5)

    Challus Crawford is an excellent technician. He was prompt, courteous and kept me informed as to what he was doing. Definitely an asset to your company.

  • Review 116 (2024-10-09 - Rating: 5)

    Ricky came out today and I enjoyed his knowledge, sense of humor and willingness to help get the work done that we needed done and he was very pleasant!!!

  • Review 117 (2024-07-01 - Rating: 5)

    Our technician, Jason, was so knowledgeable and explained everything in detail and pictures. He was very kind and understanding about our situation and was proactive in making sure we had everything we needed. He handled setting up all the appointments with the remediator to handle dealing with my homeowners insurance as well as locators, and other people that need to be involved in fixing my major problem. He gave me a reassurance and really made me feel comfortable that everything would be handled. So thankful for him.Update: I have had all the work completed: all plumbing in house replaced, new walk in shower, vanity, kitchen sink, etc. I believe in leaving honest reviews and I can say that B and J Plumbing is the absolute best. They came in and got the job done quickly and perfectly. Everyone that I have been in contact with at Band J has been phenomenal ( Christie, Tina, Nate, Simon, Elise, Jose, and anyone else I may have forgotten to add). It is hard to find any company that has the skills, customer service, dedication, and professionalism as this company has. I truly believe that B and J Plumbing is the best out there and they also stand behind their work. So thankful for them!

  • Review 118 (2024-09-09 - Rating: 5)

    Very courteous and knowledgeable. Gave us options and walked us through what needed to be done! Then the installers were professional, clean and fast. Couldn’t be happier!

  • Review 119 (2024-08-28 - Rating: 5)

    Employees were knowledeable , respectful and overall went out of their way to satisfy. I would most definitely do business again with B & J. Excellent service.

  • Review 120 (2024-06-26 - Rating: 5)

    So, my air conditioner stopped working between midnight and 9 am on June 26th 2024! Called B&J Plumbing at 10. They got here at about 1230- really impressed by this. I imagine Im not the only person having HVAC troubles in this heat today! Technician was here for about 30 minutes and brought me not only our problem but the best solution available. I CANNOT THANK THEM ENOUGH! Great people, great service, B&J earned a long time customer! Thank you so much the house is much cooler now! Be patient with those in customer service and they will treat you just right. Thank you Bishop for working outside in the sun to make sure me and my family could stay cooler!

  • Review 121 (2024-08-30 - Rating: 5)

    Justin did a great job. He was punctual, courteous, knowledgeable and personable. He provided several options from a simple fix to a custom toilet. I would highly recommend BJs and Justin to anyone needing plumbing services.

  • Review 122 (2024-09-25 - Rating: 5)

    B & J PHA always comes through with professionalism and knowledge. Justin was fabulous and fixed the problem quickly! Im very pleased and will continue to have them service our home!

  • Review 123 (2024-08-17 - Rating: 5)

    Colby was prompt, courteous, professional & fully explained my options. He fixed my slow-draining kitchen sink! B&J Plumbing HVAC will be my go to for all my plumbing needs. No more independent plumbers whom I found unsatisfactory.

  • Review 124 (2024-04-18 - Rating: 5)

    Pam and I would like to personally Thank B&J for the Outstanding Professionalism your service technician (Cameron) provided us today! Cameron was knowledgeable, informative and detail oriented! We enjoyed his personality and will definitely request him, should we have any additional needs. Thanks Cameron, Job well Done!!

  • Review 125 (2024-08-23 - Rating: 5)

    What a very polite young man. Knew his job and did it well. I love the entire company B&J Plumbing, Heating & Air Conditioning. Thanks a lot.

  • Review 126 (2024-05-17 - Rating: 5)

    Called B&J in the morning. They were very clear about how things would progress from an additional phone call to let me know when someone would come to the name of the employee whom would provide the service. The additional phone call came, I advised I would be away for approximately an hour. They worked around my schedule and called me back to ensure I was available. Shayne showed up timely. He was very professional, and VERY respectful! Introduced, shook my hand, and went to work! Identified the problem quickly and set up a follow up appointment. Many companies have lost the desire to please their customers. B&J and Shayne revealed a strong desire to please today! Very happy with the experience thus far. No wonder you have been in business so long! Kathy

  • Review 127 (2024-10-14 - Rating: 5)

    Austin did a wonderful job on installing a pedestal sink in my bathroom. Started at about 9:30 done at 11:00. No problems. I read the reviews on Austin as BJ Plumbing gives you their tech status prior to them arriving at your home, so I read up on Austin, and everything said about him is 100% true. Nice young man, and he is knowledgeable about his job. Professional, personality, humble, friendly, and handsome. BJ Plumbing y’all got my vote. I will reference this company whenever I hear someone speak about needing plumbing work done for them. I am well pleased. My day is complete just Austin and I. He felt really good too, and that made all the difference in the world to me. He said pedestal sinks are hardest to install, but it work out with a perfect fix off the bat. Good job Austin. I take my hat off to you. A Satisfied Customer and Tech, What!

  • Review 128 (2024-11-15 - Rating: 5)

    On a scale of 1-5, our experience with Chase of B & J Plumbing & Air Conditioning is a 5. Very knowledgeable about the product, on time, explained everything to our satisfaction.

  • Review 129 (2024-11-05 - Rating: 5)

    Technician was knowledgeable and great in explaining what he did and the results he found when looking at my ac unit. Wonderful service.

  • Review 130 (2024-08-29 - Rating: 5)

    Tyler(technician) and Chase(comfort advisor) were very professional, kind, and helpful....great service 🙏🏽Also Luis Ceja and crew did an awesome job as well....very pleased with this company and the members 🙏🏽

  • Review 131 (2024-11-07 - Rating: 5)

    The techs were timely, knowledgeable and very courteous. Explained what happened to the unit and what they did. I was very impressed !! Justin is welcome anytime! He did a great job! He certainly is an asset to your company !

  • Review 132 (2024-10-25 - Rating: 5)

    I had heating system, vents, filters, etc. checked today. Very thorough and professional. Good company in my opinion.

  • Review 133 (2024-03-04 - Rating: 5)

    Zeke and his coworker did an outstanding job at my Mother’s home! They arrived on time and got right to work with pipe replacement in the crawl space as well as inside the home. My Mother said that they were very friendly and kind to her which is so appreciated.Thank you guys for a job well done!!!I want to also say whoever your office lady/person (I forgot her name) but she is absolutely a blessing to your company!! She is warm and so sweet and seems to care not only for the customers but the company.What a wonderful representation!!

  • Review 134 (2024-11-07 - Rating: 5)

    Shane has been here on free checkups and always been clear about the condition of my units and never tried to push in needed service or repairs. When i do need service or repairs he will be the first person I call!

  • Review 135 (2024-09-24 - Rating: 5)

    Matthew did a great job explaining the warranty on my unit. I will be calling you in the future with any of my ac needs. Thank you!!

  • Review 136 (2024-06-27 - Rating: 5)

    Tyler arrived as promised. He walked me through everything he was doing and gave me the estimates. He was very professional and polite. I would highly recommend him for your Hvac repair.

  • Review 137 (2024-08-07 - Rating: 5)

    Camron came by to do an inspection on all of our piping and to flush our water heater - he was on time, very friendly and took his time explaining everything.

  • Review 138 (2024-06-03 - Rating: 5)

    B &J serviced our heating and air units today and Justins Sauls was our Technician. This company is very professional. Weve always had a good experience with them including plumbing. Justin was friendly and really knowledgeable. We appreciate his service and wont hesitate to call again!

  • Review 139 (2024-10-21 - Rating: 5)

    The folks at B&J Plumbing were very responsive. I had a scheduled appointment within 1 hour of my initial call. The technician, Colby Gilbert, arrived on time. He did an assessment of the work to be done and then provided a cost estimate. Colby was totally professional, yet easy to communicate with. I am very happy with the entire process and will definitely call on B&J for future plumbing, heating and a/c needs.

  • Review 140 (2024-10-07 - Rating: 5)

    Mr. Justin was so nice as well as helpful in giving us information about what needed to be done. The information he gave after inspecting the house was very detailed and he was very knowledgeable about the information he provided as well.

  • Review 141 (2023-08-23 - Rating: 5)

    Im very happy with my experience with B&J! My HVAC went out and they were one of the only companies that were able to come and assist on the same day. Bishop, my first technician, gave me the option to repair or replace my 14 year old system. He was very thorough and honest and walked me through the pros and cons of each route. We decided to replace our unit after speaking with a salesperson who was very helpful and did what he could to meet us on price since it has been a pretty challenging year financially. The technicians were in for the install on the following business day. I thought there might be a problem with the unit and they sent a technician out same day to make sure everything was working properly (it was). They were very helpful, very responsive, and the new system looks great. They were also able to move our thermostat to a better location in the house. The only constructive criticism I could give would be that I wish they would patch the hole where the old thermostat was and make sure the debris from the install inside was cleaned up. Otherwise, I cant make a single suggestion. Everyone I spoke and dealt with was wonderful, including the front staff who took care of scheduling. Thank you all so much for making our house livable again!

  • Review 142 (2024-10-23 - Rating: 5)

    Justin was courteous and professional! We appreciate the time he spent reviewing and explaining everything.

  • Review 143 (2024-11-08 - Rating: 5)

    I really liked the way Mr Josh Kirby conducted himself and was so informative really appreciated if I could get him a hundred that is what I would do.

  • Review 144 (2024-10-05 - Rating: 5)

    Cameron was extremely professional. Diagnosed the issue with our water heater, made the repairs and explained the issue to me in detail.

  • Review 145 (2024-05-15 - Rating: 5)

    Chase was a welcome surprise after our interaction with him. He was very engaged in getting to know us a little and did not rush into business. He was very informative and paid close attention to our needs and concerns. Excellent human being.

  • Review 146 (2024-10-01 - Rating: 5)

    Highly recommend B&J and specifically Zeke! He was absolutely outstanding and went out of his way to check into the issues we were having!!!

  • Review 147 (2024-04-13 - Rating: 5)

    I called the company about my HVAC system. The technician name Justin was amazing. He explained my issues and gave me options for repairs. Very professional. I asked him about my HVAC unit because is 14 years old. He called Kyle that sat at my table and was very professional. He gave me a lot of useful information. I havent made a decision on what to do about my unit yet but these guys went above and beyond what I was expecting. I am very impressed by the way my family and I were treated by two amazing employees. The company should be very proud of employees like Justin and Kyle. Thank you guys.

  • Review 148 (2024-04-04 - Rating: 5)

    Awesome company cant even express how much they helped me. Would definitely recommend to anyone. Guys came out the very next day installed my system. Cleaned up after themselves and all 4 were very nice had great manners. Would highly recommend once again.

  • Review 149 (2024-09-22 - Rating: 5)

    I had a Sulphur oder in our water. The county health department recommended I have the well shocked. I called B&J plumbing and they sent Colby out that afternoon. They checked out what they needed and came back the next day and shocked the well. The next day they came out to clear the Chlorine. The well pump was really deep. They worked until 7:00 pm that night and came back Saturday morning to finish up. Smell is gone.

  • Review 150 (2024-01-23 - Rating: 5)

    Had a new HVAC system put in. They all worked together well and worked, skipping lunch, until they were done. Covered all their bases and did a good job of cleaning behind themselves. Very pleased with this company.

  • Review 151 (2024-09-11 - Rating: 5)

    We had our yearly Maintenance performed today by Josh Kirby. Josh was extremely pleasant, considerate, knowledgeable and professional. He did an outstanding and very thorough inspection of our Tankless Water Heater along with the plumbing inside of our home. He also offered a few recommendations for things that we should do throughout the year to maintain the integrity of our plumbing. The Maintenance program is absolutely a worthwhile investment, and Josh went above and beyond to perform the service activities. We will definitely request Josh for any plumbing needs that may arise, in addition to our next Maintenance visit.

  • Review 152 (2024-11-12 - Rating: 5)

    Great experience from start to finish! Ricky and office staff were awesome. Would highly recommend.

  • Review 153 (2024-12-13 - Rating: 5)

    Tyler was very thorough and very clear communication was received concerning the condition of our unit and duct.

  • Review 154 (2024-10-24 - Rating: 5)

    Jason was friendly, honest, patient, and helped me understand the details! Very pleased with his service.

  • Review 155 (2024-08-02 - Rating: 5)

    Shane the HVAC technician was professional courteous and extremely knowledgable. He kept me informed of all his processes making me more comfortable in his final analysis and recommendations. B & J overall has been there to keep our HVAC unit working and maintain with urgency and professionalism!

  • Review 156 (2024-06-22 - Rating: 5)

    Couldnt have had a better experience! They were in constant communication with me on the status and Im very happy with the service and price. Absolutely recommend, thanks Justin!

  • Review 157 (2024-11-14 - Rating: 5)

    We had our HVAC system replaced. Tim came out to price everything. I was dreading getting it before Tim came but was excited when he left. Tim was professional, polite, and funny. He explained things very well and was also patient. Two days later, Andrew and Steven came with two electricians. They were all super nice. Andrew explained things very well. There was a problem that was fixed quickly the next day. It was a smooth process and when they left, they cleaned up everything. I really like all the services B&J plumbing has to offer. They really seem to care about their customers.

  • Review 158 (2024-05-31 - Rating: 5)

    Alex was great. He fixed the the problem with my toilet and double checked it to make sure it was no longer running continuously before he left. We have a service contract with B&J and they always come out quickly to fix any plumbing issues we have.

  • Review 159 (2024-06-12 - Rating: 5)

    Justin was great! I feel like he went above and beyond to get the job done, and I am very grateful for that. Would definitely recommend!

  • Review 160 (2024-12-24 - Rating: 5)

    Garret Bishop was excellent. He knows his stuff and answered all my questions. The monthly plan with B&J just cannot be beat. The techs know their systems!

  • Review 161 (2024-12-16 - Rating: 5)

    Josh Kirby was knowledgeable, fast, thorough and friendly! So much so, I would prefer him for future service

  • Review 162 (2024-12-10 - Rating: 5)

    Mike was the nicest, most polite, and professional service provider I’ve seen in a long time. He made suggestions, but without any pressure to have work completed immediately or as soon as possible. He’s also a family man who understands about setting priorities. Great job Mike!

  • Review 163 (2024-05-10 - Rating: 5)

    Colby and Brian were on time and fixed my problem in the amount of time they said it would. They answered all of my questions and were very professional throughout the entire process. Their office staff is also super friendly and made scheduling my appointment very easy. Ill definitely be using B & J Plumbing again if I have to have any plumbing work!

  • Review 164 (2024-02-21 - Rating: 5)

    Colby and his partner came in and assessed what we needed. He gave us 2 options and allowed us to choose. Friendly guys, easy to talk to and explained the issues very well. Thank you B & J Plumbing for being professional and courteous every time.

  • Review 165 (2024-08-16 - Rating: 5)

    Matthew and his helper Andrew did a very well job. Explained very clear of whats going on also the best route to go. Thank you guys

  • Review 166 (2021-09-29 - Rating: 5)

    Excellent job!!!! 5 stars all day...B&J Plumbing is a GREAT COMPANY. Justin was my technician, he is AWESOME!!! He answered all of my questions, explained every procedure with me (in detail I might add...lol) so that I would clearly understand what he was doing. Ive never had a service provider do that, thats why B&J Plumbing is GRADE A in my book and I will continue to be a loyal customer.

  • Review 167 (2024-07-10 - Rating: 5)

    Alex and Coleman serviced our plumbing (Alex), heating & cooling (Coleman) and were very professional, courteous and answered our questions. We are very satisfied with this service. Great customer service.

  • Review 168 (2024-10-07 - Rating: 5)

    Justin came out on a Saturday and was very knowledgeable did a great job. Very friendly. Thank you Justin.

  • Review 169 (2023-12-15 - Rating: 5)

    The whole experience was wonderful. They were very polite and accommodating. They called when the technician was on his way and called after he left to check on how things went. Colby the technician they sent was very friendly and knowledgeable. Look forward to using them again in the future. The customer service is absolutely amazing! That is hard to find these days. Will recommend them to everyone I know.

  • Review 170 (2024-07-09 - Rating: 5)

    The technician, Bishop, was extremely knowledgeable. He was very patient in answering all of my questions. He clearly explained all of the options available for the work that was needed on my home.

  • Review 171 (2024-06-11 - Rating: 5)

    José was very courteous and professional, and seems to be very knowledgeable. I think he resolved the problem with our mini split over cooling the room, and answered several other questions about our new system. Very pleased.

  • Review 172 (2023-10-24 - Rating: 5)

    B&J came out the same day I called. My heat was not working. They diagnosed my unit offered repair and/or replacement options. Technician Garrett was very informative and professional. Garrett arranged for Comfort Specialist, Chase, to come out and figure the size of my new unit within an hour. Chase measured my house and gave me 5 different options to choose from. I’m very excited to say within 4 hours all of my issues were resolved and I will have a new unit installed the next day. Can’t get better customer service than that. Thanks to Travis, Garrett, and Chase for making me feel like a valued customer.Update: Full install was completed today 10/24/23. In less than 36 hours I had technician, customer comfort agent, and Barbee install my new system. 100% stress free business transaction. Completely professional and courteous team who provided excellent customer service. You can’t go wrong with B&J.

  • Review 173 (2024-10-09 - Rating: 5)

    Tech Andrew was very knowledgeable, professional, and respectful. We are very pleased with the service we received.

  • Review 174 (2024-03-14 - Rating: 5)

    B & J’s techs were the greatest. I can’t say enough about their professionalism and their work ethics. Also the sales person who came out within 2 hours of calling him. The new AC unit was installed and working the next day. We are very please with the way we were treated through the whole process.I highly would recommend this company.

  • Review 175 (2024-12-27 - Rating: 5)

    Justin was very, very nice. He showed me his work, and I was very pleased with it. No doubt Justin knew what he was doing. THANKS, Justin.

  • Review 176 (2024-06-06 - Rating: 5)

    Shane is a very polite and professional. More thorough than any tech I’ve had before. Totally impressed! Took the time to answer all my questions. Best I’ve ever seen.

  • Review 177 (2024-05-06 - Rating: 5)

    Colby was fantastic! He took his time to do a thorough evaluation and explained everything in detail. He answered all of questions and talked to us about how to save money. He even suggested a good place to put the unit and told us why. Great service! Very knowledgeable and very courteous Will call BJ’s Plumbing and HVAC again!

  • Review 178 (2021-11-24 - Rating: 5)

    Been having problems with my hot water flow/pressure in my shower for about three weeks. We called three people prior to B&J, the first two didnt answered, and the one that did kept rescheduling day after day. Finally decided to give B&J a call and they answered immediately. Send a guy this past Monday on time and was very polite and knowledgeable. He checked out our problem walked us through everything and gave us three options to choose from. The very next day, they send out the team right on schedule and was also friendly and told us everything as they were doing it and even cleaned up as if no one was there. We had an older three knob shower and they converted to a single modern knob with new shower head. I couldnt be more than happy for all they did. Will most definitely be calling them again for anything else i need worked on!!!

  • Review 179 (2024-09-18 - Rating: 5)

    B&J is the best . I’m done with the one man operations that try to juggle multiple customers at one time. Colby made me feel like I mattered and got my water heater taken care of even though there was a storm, and Evelyn kept me updated on his schedule all morning instead of leaving me wondering like the internet people.

  • Review 180 (2024-04-11 - Rating: 5)

    Colby from B&J Plumbing did an outstanding job installing a new hot water heater and fixing all the connections in my laundry room. He took the time to do the job right, patiently answered all of my many questions, and made sure that the end result was done to professional standards, and met my needs. I think a lot of experts would have simply done the job, but Colby took the time to listen to what I wanted to do, and then made sure that the end result was even better than I expected. He even found and fixed issues that I didnt know I had. I am very happy with this company - they responded to my initial call right away, and had the job completed in short order. They will definitely be my first call for my plumbing needs.update: Matt Evans came out to diagnose and fix an issue with my HVAC system. The issue turned to be very minor (an important but mislabeled breaker had been turned off), but Matt and another technician nevertheless spent time to find the problem and make sure that the heat was working properly before they left. Matt also took time to patiently answer my questions about the HVAC system. Another outstanding job by B&J Plumbing!update: For my first annual plumbing inspection, Justin and Brian came out and looked everything over and took time to answer several questions. The main issue I had was with a slow tub drain, and Justin and Brian listened to my thoughts on what was wrong, but then took the time to find and solve the actual problem, which was easier than I expected, and I really appreciate that they were able to offer a very economical solution.

  • Review 181 (2024-10-16 - Rating: 5)

    Zeke did a great job. Was on time and took care of the issue quickly. Thanks Zeke.

  • Review 182 (2025-01-03 - Rating: 5)

    Shane was great and very helpful. He quickly diagnosed our heating problem and fixed it, had our heat running strong.

  • Review 183 (2024-07-06 - Rating: 5)

    Cameron did an outstanding job. Very knowledgable and resolved the ussue. /great job and deserves a salary increase. I ask for information on replacement of my tankless water heater.

  • Review 184 (2024-06-18 - Rating: 5)

    Justin was prompt, calling to give me his ETA. He was also diligent, tracking down the problem, a bad thermostat, then going to the warehouse to find a replacement. He then tested the system and reassured me that B& J doesnt mind coming out for small jobs that avoid big problems later. As always, a positive experience with B& J.

  • Review 185 (2024-07-10 - Rating: 5)

    B & j were able to get to me within 24 hrs and made it super easy. They also sent information regarding which technician would be coming ro my house and notification 30 minutes prior to arriving.Colby was our plumber. He was incredible! Very friendly and knowledgeable. He made sure everything went smoothly and that installation of toilets was sage sound and in good working order.Thank you Colby and B & J. We are keeping your number handy!Update: 11/2023Had some clogged drains in my shower and sink. Cameron H. came out to assist me. He was professional, knowledgeable, kind, and was so sweet to my fur babies. He also checked out my water heater and HVAC prior to leaving to ensure all was well. I am so glad Ifound this company! Thank you!Updates AGAIN:Our garbage disposal died and flooded our kitchen. Thank goodness for B&J! They helped me and worked around our schedule. They kept me informed on when someone would be out and let me know who our tech would be, Colby! He always saves us from ourselves! Thank you Colby for your efficient, excellent work as well as your kindness and humor!

  • Review 186 (2024-08-13 - Rating: 5)

    Please be advised that Juvenal Angulo and Andrew Reyes came to my home, they did a full HVAC install from the Heating unit to the outside compressor including all duct work, including a new digital wall unit. Please be advised that these two young men worked outside in the rain when we had bad weather, they laid down plastic so as not to track dirt in our home, these men were respectful of our time and our home. These two men did a quality job with excellent craftsmanship. These two young men live in Zebulon, NC and could easily go to Raleigh, NC to work but they drive 30 minutes out of their way to Wilson, NC to work. Please reach out to the owner of B&J plumbing and inform him he needs to give these two young men a raise. Good employees are extremally hard to find these days and your company has two of the best.

  • Review 187 (2024-10-15 - Rating: 5)

    Colby is always a professional and friendly. He goes about his work immediately and is considerate of my homes care. I am happy with his review and the recommended options to resolve. He fully explained what he found and answered all my questions.

  • Review 188 (2023-12-08 - Rating: 5)

    Shane was fantastic. Extremely professional and personable as well. Answered every question I had and I feel that he informed me to the very best of his ability. He left a very good impression on us for not just himself but for B&J as a whole.

  • Review 189 (2024-01-12 - Rating: 5)

    Jason did a fantastic job with installing water heater, garbage disposal, and kitchen faucet. He was prompt and had a great attitude about doing the task correctly. Everyone from the first initial call to B & J were so pleasant and made me feel I was contacting the right people to help with a leak and additional repairs. Just all around excellent customer service. Thank you.

  • Review 190 (2024-10-12 - Rating: 5)

    Could not ask for a better heating and air service. They came in and diagnosed what was wrong with my HVAC system right away and told me exactly what was needed to fix it.

  • Review 191 (2024-03-27 - Rating: 5)

    Had a most wonderful experience with B&J worker at my home today. Must admit was skeptical about getting the job done & done properly. Well, with the B&J person who did the work at my home was a very knowledgeable as well as expert dealing individual. Need gas, or plumbing needs, B&J Plumbing, Heating & AC is the company for me. Let them be yours as well. You cant go wrong...Ronnie Davis

  • Review 192 (2024-05-09 - Rating: 5)

    Whatever youre paying Bishop (plus his trainee) and Chase you need to double it. They were super professional and laid back. Helped us out and we cant thank them enough. Yes it was bad news but at least I know we are in good hands!

  • Review 193 (2024-06-22 - Rating: 5)

    We were very pleased with Justin from B&J. He was very professional and knowledgeable about the system and answered all our questions. Didn’t try to upsell anything and we’ll definitely be using them again.

  • Review 194 (2024-05-13 - Rating: 5)

    I am extremely surprised and grateful for the experience I had with B&J. Their customer service helped me immediately with an emergent issue on my HVAC and Chase Gurley was a very polite and thorough Comfort Specialist.I would and have recommended B&J to family and friends. In fact, they will be replacing my plumbing in the near future just because of the experience I have had with them.

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