Moser Mechanical in Wilmington

Review 1 (2018-09-22 - Rating: 5)
We moved into our new townhouse 2 weeks ago and decided to evacuate due to Hurricane Florence. While away we received a call from Moser Mechanical stating that our air compressor had been picked up by the wind, twisted around and was not longer working as they were in our neighborhood repairing other units that had similar problems. They were at our home when we arrived home to help us access the damage and give us a quote. The next day they arrived in the morning with a new compressor. They were prompt and efficient. They needed to cut the sheetrock to make the repair and recommended someone that was able to repair the sheetrock and paint it that same day. Great service!

Review 2 (2018-12-28 - Rating: 5)
We recently had an issue with our heat pump. Outstanding response time, service and professionalism. Everyone from field service technicians to office managers went over and above to get our problem fixed. I would recommend Moser to everyone. They are a class act.

Review 3 (2017-10-12 - Rating: 5)
Nick came to my house for a electrical inspection . He was very professional , well spoken and took his time to explain to me a few issues in my home and a few projects I wanted to talk to him about . He was on time he also called when he was 30 minutes away to remind me he was on his way when he got to my home he even put a door mat down and put shoe covers on to respect my home and my belongings . I would strongly recommend moser mechanical and electrical and look toward to doing work with them !

Review 4 (2018-11-12 - Rating: 5)
After evacuating to Raleigh for hurricane Florence, I learned from my neighbor about the demise of my HVAC due to another neighbors large tree. I contacted Jamie via phone and text messaging and within two days he had secured a person with a chain saw, removed the tree from my house, replaced my HVAC, had a worker put patches on my roof, and...wait for it...cleaned all the debris from my front AND back yard! With all the other damage I had to deal with upon my return, I cant tell you what a gift that was, to finally return home and see a cleaned up yard!Ive been using Mosier Mechanical for about 3 years now and they are very responsive, knowledgeable and reasonably priced.

Review 5 (2017-12-28 - Rating: 5)
Unfortunately I dont have my technicians name but he is the best. I have been without actually for the entire summer and no hear for a month. Was told the motherboard was GOING out and he came in and changed the thermostat and let there BE HEAT. Simply Awesome.

Review 6 (2018-10-10 - Rating: 5)
Called them, immediate response, Billy brought a crew, net result=total satisfaction. Billy Taylor is BY FAR the very best member of your team or anyone elses team. He knows every answer and they all prove to be accurate. He works far harder and smarter than anyone in the business....and weve been using other companies for 24 years. Billy goes the extra mile in explaining what is being done and why. He EDUCATES and serves as he get results.

Review 7 (2018-01-03 - Rating: 5)
I lost my heat early today and Moser sent a technician out to diagnose the problem. They quickly found the problem and took care of it the same day. This is brutal cold weather outside and I appreciate them staying with the problem. They are also pricing me out a new Bryant unit to replace a Trane that has eat me out of my house with repairs. The Trane is the biggest piece of junk I have ever owned. Guess I just got a lemon , but no consolation. I was two weeks out of warranty when I first started having problems and Trane would not help. I can stop a Trane.

Review 8 (2018-10-12 - Rating: 5)
Chris Meeks did a great job getting two office trailers for displaced workers connected under difficult circumstances in a very short time period. Great attitude and a great work ethic!

Review 9 (2018-10-18 - Rating: 5)
I contacted them to help my elderly father who is using Moser. Priscilla was amazing at helping me understand and help me help my dad. Great customer service!

Review 10 (2023-06-24 - Rating: 5)
Fast and friendly service. Arrived on time. Found the problem and fixed it in a very timely manner. Highly recommend.

Review 11 (2020-09-04 - Rating: 5)
Awesome company with a great group of techs. Very friendly and professional. They always get the job done the first time out.

Review 12 (2018-01-11 - Rating: 5)
Work was done as promised. Our technician arrived on time, and was friendly and efficient. Good job!

Review 13 (2018-09-22 - Rating: 5)
Moser mechanical is a great company. If you want something done right in a timely fashion this is the company for you.

Review 14 (2017-08-02 - Rating: 5)
Best AC repair in town. Usually same day service and the techs are great.

Review 15 (2020-01-15 - Rating: 5)
Awesome experience with Moser Mechanical today. They were prompt, professional and affordable. Theyll definitely be our go to for HVAC from here on out!

Review 16 (2017-01-11 - Rating: 5)
Great service - they had someone here in less than 24 hours, and I did not have to wait around all day. Quick, efficient and competent. Highly recommend Moser Mechanical!

Review 17 (2017-12-11 - Rating: 4)
Efficient and excellent service both with customer service personnel and technicians. Arrived on time as scheduled. Technicians are very knowledgeable and polite.

Review 18 (2017-12-11 - Rating: 5)
Both the office and the technician kept us informed on when the technician would arrive. The technician, Richard, was very knowledgeable, helpful and friendly. We will use Moser Mechanical in the future.

Review 19 (2018-01-16 - Rating: 5)
Great Company! I called them Monday Morning and they came out that afternoon. This co. was actually co. #3 that had been out here to fix my heat pump! I should have called them first. One co. never came back after causing the problem. The other co. said it could not be fixed and that I need a new heat pump. Moser fixed it within just a few minutes. The technician was extremely knowledgeable and just so respectful and nice. He took the time to listen and go over my paperwork and notes that I had made related to the previous parts replacements and current issues with the unit. If you want the job done right, these are the people to call!

Review 20 (2017-01-08 - Rating: 5)
Always responsive professional and a great business to work with

Review 21 (2017-12-14 - Rating: 5)
On time, friendly and efficient. Very satisfied.

Review 22 (2017-12-12 - Rating: 5)
Thank you so much for getting my thermostat fix. You are awesome!

Review 23 (2017-01-27 - Rating: 5)
Awesome service, great quality work, couldnt ask for anything better in the ILM area

Review 24 (2016-12-21 - Rating: 5)
Excellent service and very fast. Very satisfied!

Moser Mechanical