First Class Mechanical
Located in Westminster, Maryland
Address: 835 Baltimore Blvd, Westminster, MD 21157, United States
Phone: +1 410-876-2434
Rating: 4.8
Services
- On-site services
- Online estimates
- Wheelchair-accessible entrance
- Repair services
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Heating contractor
- HVAC contractor
- Water purification company
- Water softening equipment supplier
- Water treatment supplier
- Well drilling contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-19 - Rating: 5)
Ive been using First Class Mechanical for the past 8 years and they are always quick to respond and do great work when weve had plumbing issues. We had a pipe burst yesterday and they had a plumber at our house within an hour of me calling, and had the pipe replaced and water back on in our house within two hours. I highly recommend them! -
Review 2 (2024-11-22 - Rating: 5)
Great experience every time we use First Class Mechanical. Had an issue with my boiler not working this morning and it was serviced and fixed by noon. The staff are always so nice and take the time to explain everything they are doing. We have been impressed with the excellent customer service every time we call them. Highly recommend!! -
Review 3 (2024-07-11 - Rating: 5)
Scheduling was fast, even since it was not an emergency plumbing repair. Arrival was on time, actually a couple of minutes early. Work was done fast and worked great when finished. This company will work for you. Highly recommended. Two photos, before and after. -
Review 4 (2024-09-19 - Rating: 5)
I truly love this company! This is the 2nd time I have used them for urgent plumbing needs and they did not disappoint! This time I needed my water heater replaced. They were able to fit me in in less than 48 hours. They are always very professional, polite and always leave everything very clean. The job took very little time and the cost was reasonable. I highly recommend them! -
Review 5 (2024-09-19 - Rating: 5)
First Class Mechanical installed a new water tank and water conditioning system for me. They did an excellent job, making sure that all the plumbing functioned well. They also got rid of extraneous pipes that a previous contractor had installed. The workers were so knowledgeable and helpful. I heartily recomment them! -
Review 6 (2024-07-26 - Rating: 5)
I am very happy with the experienced technicians at First Class Mechanical . I needed a water shut off device installed. They were very patient with me as I was installing the app to monitor the device and showed me how to use it. They detected a water leak as soon as it was installed and fixed it right away at no additional charge. I would highly recommend this company..... -
Review 7 (2024-07-25 - Rating: 5)
I couldnt be happier! The First Class Mechanical employee called to say when he would arrive and asked if that was okay for mr. Never had that happen before.When he arrived he inspected where the leak was and gave me a quote which was very reasonable. The repair was completed and verified that leak was fixed. The technician was professional, courteous, polite, and exceeded my expectations. Highly recommend First Class Mechanical and will not hesitate to use them again if needed,Thank you for doing a first rate job. -
Review 8 (2024-11-09 - Rating: 5)
2nd time I have had a great experience with First Class. Chris the technician was very professional he answered my questions and explained the work he needed preform. Also there service charge was reasonable. I would definitely recommend First Class Mechanical -
Review 9 (2024-07-25 - Rating: 5)
I called First Class Mechanical at 10 AM, and they had someone at my house by 1 PM the same day. The technicians were very professional and did an excellent job of diagnosing the problem very quickly. After determining the issue, they fixed the system and checked all the major components of our heat pump to ensure they were functioning properly. I will be calling them for my future service and maintenance needs. -
Review 10 (2024-11-20 - Rating: 5)
Very professional - great experience. Ray & G repaired the water leak, installed new pipes, and saved us money and aggravation. We definitely recommend First Class Mechanical. -
Review 11 (2024-09-23 - Rating: 5)
Had boiler & mini-split maintenance by technicians Morgan & Luke. They were punctual, polite, and knowledgeable. They were very respectful of my home, left the worksite clean and were informative about my cooling & heating systems. I will definitely continue using this company for my HVAC & plumbing needs. Thank you! -
Review 12 (2024-06-25 - Rating: 5)
I am very pleased with the service I received from First Class Mechanical. It was not an emergency and not a big job but I was treated as a priority. For a leak under my sink they dispatched a tech that was in my area finishing a job to come out the same day as my call! Shannon arrived assessed the situation and explained in detail what they believed was the appropriate fix. Got right to work and completed the job and made the effort of cleaning up thoroughly after the job. In my first time using them I was impressed. Thank you! -
Review 13 (2024-10-01 - Rating: 5)
Had a water line break at the house. Called !st Class Mechanical. Ray came out within 2 hours and accessed what had to be done; provided a cost estimate and arranged for a crew to come out the next business day. They completed the job the same day and left the property in good condition, which included putting down grass seed where necessary. I would highly recommend them. -
Review 14 (2024-07-26 - Rating: 4)
First Mechanical came out promptly the night we found water in our basement. However, they left our house without identifying the problem, several holes in our wall, and not even a guess as to the source of water damage. We then received a phone call the next morning stating they couldn’t help us further because they didn’t have the equipment/cameras necessary to evaluate and a $335 bill for their “services”. As a customer we were disappointed with the lack of transparency of the costs without identifying the problem.*Edit- i changed my rating from 2 to 4 stars. After posting this review they calledme and changed the bill to reflect only the $150 emergency service visit. -
Review 15 (2024-10-05 - Rating: 5)
Called the 1st. class during the night @11PM for a next day appointment for major leak; by 7AM I had a call back, by 11AM Chris and his colleague were at my door, by 11:30AM they had fixed the leak. I can not say how much I appreciate polite service and here they do. -
Review 16 (2024-06-12 - Rating: 5)
I had First Class Mechanical replace bathroom plumbing fixtures and do some other repair work for me. They are competent, professional, and most of all I trust their pricing is fair. They do not upsell jobs and are honest when recommending replacement parts. I want trustworthy workers who know what they are doing and they exceeded my expectations. I know the owners of this business to be ethical and have integrity. That is worth a lot in today’s business climate. -
Review 17 (2024-10-10 - Rating: 5)
First Class Mech always does a good job for work on multiple properties. Techs are courteous, knowledgeable and clean up after they are done. I highly recommend. -
Review 18 (2024-07-19 - Rating: 5)
First Class indeed! Returned from the Carroll County dump around 3pm and my wife sez we have no water! Called our regular Plumber and hes on vacation and a quick Google search gives me 3 or 4 names but I have seen the trucks of FCM around and gave them a call! A good luck move on my part(even a blind squirrel finds an acorn once in a while!) John shows up in 20 MINUTES, quickly finds the problem with the well pump, Ray shows up 10 minutes later, and Boom, they have swapped out everything and cleaned up in less than an hour! Excellent work, done well and expeditiously AND at a fair price, they were great and now I will get them to give me an estimate for my worn out AC unit. Very pleased and I highly recommend! -
Review 19 (2024-07-03 - Rating: 5)
We had an emergency leak in the pipe in our basement in the middle of the night. We called another plumbing company and they did not respond timely. We then called First Mechanical. They returned the call within 15 to 20 minutes. Giuliano Figueroa was our service technician. He was great! He was able to diagnose the issue immediately, turning the water off to the street. He then repaired the pipe. He took us through his process step by step. Giuliano was courteous, friendly, and professional. We plan to ask for him when we use your company related to some future work we want done in our house. Your company came highly recommended and now I know why. -
Review 20 (2024-08-12 - Rating: 5)
1st class came to my assistance when others said 2 or 3 days , well that doesn’t work when you have livestock to water. Ray and crew were great.Thanks guys, Tim -
Review 21 (2024-03-27 - Rating: 5)
I’ve used First Class Mechanical for over 20 years for all my heating and plumbing needs. They really are First Class. They are quick to respond, competent, and fair with pricing. The technicians always arrive on time, communicate well, and are very pleasant to work with. I would highly recommend them, you will not be disappointed! -
Review 22 (2024-11-14 - Rating: 5)
Crew showed up on time and proceeded promptly with the work. Task completed as quickly as possible and it appears to have been done professionally. -
Review 23 (2024-05-28 - Rating: 5)
Our water pump failed on a Saturday of a holiday weekend. We called our regular plumber and they came out that day but did not have a pump in stock to install. Because of this they wouldnt be able to do the work until the following Tuesday. Their estimate for the job was $6K. We needed water so we agreed to have the work done. Afterwards we checked online for estimated costs for a well pump installation was between $900 - $2500. With that information I looked for another company on Sunday and found the highly recommended First Class Mechanical, LLC. I spoke to Ray Murray and he said he could come out that day and as a standard they carried 5 varing sizes of water pumps on every one of their vehicles. He was at our home within an hour. Another plumber accompanied him and within 2 hours we had running water. We didnt have to wait until Tuesday and the cost was $2350. My husband is an electrical engineer and watched and spoke with Ray during the entire replacement process. He was extremely impressed with Rays experience and knowledge. I highly recommend First Class Mechanical, LLC to all our friends and neighbors. They are now our go to company for our plumbing and HVAC needs. -
Review 24 (2024-02-12 - Rating: 5)
We have a well system and our water pump stopped working. We called many places and got price estimates. One of them is R&G watersystems, Inc. company. We called and made an appointment, they said they would come. but they did not come. When we called and asked, they said they postponed our appointment to the next day. We called someone who worked for another company. He came and said something crazy like he could do it in 3 days at the earliest and that the labor plus material cost would be $4000. At the end of the day, we called First Class Mechanical at 03.45 pm. The operator put us in touch with master plumber Will Adams. He listened to us and told us that he would come in 1.5 hours and the estimated price of the job. We accepted. Will Adams arrived at the time he said he would. He checked the problem and replaced the well pump and electrical cable in 45 minutes (approximately 81 feet). He was very kind, careful and his assistant did his job well. At the end of the job, he matched the estimated price he gave. He billed for $2191.99. They saved us from thirst on Sunday. They also gave a 5 year warranty on the new pump. I am pleased with the work they did. They know very well what they are doing. They are true to their word. They are very reliable, professional and efficient. Will Adams is a very good plummer. Thank you for your service on Super Bowl day. -
Review 25 (2024-02-20 - Rating: 5)
G and Pablo did an awesome job replacing my well pump!! From the time they received the work order to when they arrived was less than 30 minutes! They were consummate professionals and finished the job in less than an hour, which was an absolute blessing! I can’t recommend them highly enough!! Thank you G and Pablo!! 😁😁😁 -
Review 26 (2023-09-14 - Rating: 5)
The entire support call-site visit-estimate-repair process was so smooth and professional. We felt appreciated and part of a team to complete a project. This group knows what they are doing! Communication was susccint and direct throughout. First Class is now OUR partner for our plumbing and mechanical needs. Great firm! -
Review 27 (2024-03-03 - Rating: 5)
I turned on the faucet. No water. I suspected my well pump failed. I called First Class Mechanical and explained my problem. Within an hour their truck arrived. Eric confirmed my suspicion that the pump had failed. Within an hour he and his assistant removed the bad pump and installed a new one. Thanks to Erics knowledge and experience my problem was quickly solved. No waiting until they were available to do the job. No waiting for parts. I highly recommend First Class Mechanicalfor any large or small plumbing job. -
Review 28 (2023-12-02 - Rating: 5)
First Class has consistently come through for us! Recently Nancy was great, quick on the dispatch and Shannon was super professional, clean and efficient to repair our sink. First Class is our go-to plumber, over the years theyve restored water for us right away after our well pump failed, investigated and resolved air in our system, installed filtration, repaired faucets and valves. At this point, we are set, no need to try any other plumbers when these guys got our backs! -
Review 29 (2024-03-04 - Rating: 5)
Couldn’t be happier with First Class Mechanical. We had a leak in our service line, contacted First Class in the evening, and they came out the next morning. Ray and G quickly diagnosed the issue, explained the necessary repair, and then completed the work that day. Will absolutely use them again for any future plumbing issues. -
Review 30 (2024-09-18 - Rating: 5)
They came out the next day and had our AC working quickly and at a reasonable price. Definitely recommend! -
Review 31 (2023-08-11 - Rating: 5)
First Class Mechanical came out to St. John Catholic Church in Westminster as a BGE contractor to complete the upgraded gas service to one of our buildings and Chris Busick and ALL his crew did a FIRST CLASS job!!!!!!!!!THANK YOU FROM ALL OF US HERE AT St. John :) -
Review 32 (2023-08-19 - Rating: 5)
I have been using First Class for years and cannot sing enough praise for their responsiveness and professionalism. Today I had to call with and A/C issue (it is Saturday in August). After talking to the answering service, I received a call back within 5 minutes from Cody, the technician. He was finishing up another call and said he would arrive shortly. He arrived promptly within the hour and was finished up and on his way 30 minutes later. All in all, an A/C issue on a Saturday morning in August that is resolved in less than two hours is just amazing to me. But, this experience is not at all unlike all the others I have had with First Class. They truly are appropriately named. Highly, Highly recommend!!!! -
Review 33 (2024-06-19 - Rating: 5)
Exceptional!!! They answered my initial call and provided an estimate during the initial call. The technician was on time, super friendly, answered all my questions, and did a great job. And, the price was more than reasonable. -
Review 34 (2024-02-05 - Rating: 5)
Tech was responsive, on time, and did great work. They know their stuff. Fee was reasonable too.Will definitely call again when we need help with our plumbing or horse waterers. -
Review 35 (2024-03-22 - Rating: 5)
Will and his colleague installed a new water tank for us. They informed us of the steps and also noted some possible situations we might want to review with our furnace contractor. We highly recommend this company. -
Review 36 (2024-01-22 - Rating: 5)
We had got service done from first class Mechanical, and was satisfied in please Morgan was out there on the 19th at our store, at strong and courageous boutique in Westminster Maryland . Him and his partner figured what happened and Took care of the problem .They did an outstanding job for them to be so young and understand what they’re doing. This make us happy again thank you guy -
Review 37 (2024-02-05 - Rating: 5)
I have worked with First Class Mechanical several times, and I will continue to . Last night I had to use the afterhours line for a tenant without heat. Cody quickly called me back, continued great communication with me throught the process. They were able to fix the heat quickly, and the tenant was greatful as well for having their heat restored. The office staff has also been super helpful to workwith. Thank you. -
Review 38 (2024-04-23 - Rating: 5)
Ray was wonderful! 1st Class responded in one day, work was completed quickly and professionally. Took extra care to listen to my needs. They will be my plumbers for life! -
Review 39 (2023-08-09 - Rating: 5)
I have a home warranty company, but they were unable to get me emergency plumbing service. Called First Class Mechanical and they were here less than 24 hours later to assess the problem, and returned a few hours later to handle the problem after I got authorization from the home warranty company. Eric was professional and very efficient! Thank you so much!! -
Review 40 (2023-11-26 - Rating: 5)
As usual, Sunday morning and we wake up with no water. Nothing ever happens on a Monday - Friday (9-5). I reached out to First Class Mechanical and they came out and replaced my well pump and the constant water pressure system. Shannon and Luke had me up and running within a few hours. Thank you guys for being totally professional, prompt, and polite. I even think our Chihuahua, Bulliet, warmed up to Shannon before she left. I would totally recommend First Class Mechanical for your plumbing and well pump needs. I will use them again.Paul -
Review 41 (2024-02-29 - Rating: 5)
Ive used them for many years, and they have done great work - everything from a new hot water heater to water treatment systems to everyday plumbing fixes. I can depend on them to come quickly, fix issues and clearly explain everything to me. -
Review 42 (2024-06-05 - Rating: 5)
I have used FCM for plumbing and HVAC needs, I am updating my review to reflect the services received and recommend FCM again for your plumbing and HVAC needs!HVAC:We have two units at our house and have used FCM to service and repair both units (they were not originally installed by FCM). We had a very frustrating intermittent failure issue with one unit that a team of techs and a manager were involved in and they provided top notch service trying to diagnose the issue, which occurred when they were not on the premises. They came out multiple times, and on the weekends, to look at the equipment and diagnose the potential problem. Finally, a compressor went and we decided to replace our aged AC unit. Greg assisted in this and he is fantastic. Cody was one of the servicing techs and came to our house for the install, along with Luke, Ernesto, and Thomas. They did the install and cleaned up as they went, being cautious and mindful of the property as well. Cody and Greg have truly gone above and beyond with us, all everyone has always been honest, knowledgeable, professional, and kind.Plumbing:My experience was excellent. Prompt response time and planning during a small flooding emergency. Fair pricing and excellent communication. Our plumber, Eric, took the time to diagnose the problem and explore options and saved us money, time, and additional headache. I highly recommend their services. Honest and professional! Ray, the plumbing service manager was great to work with as well. Most recently they replaced a sink for us and fixed some questionable plumbing, excellent work! -
Review 43 (2024-02-26 - Rating: 5)
I have had numerous experiences using 1st Class services. They are always on-time, courteous and provide excellent service consistently. I cant imagine ever using another plumbing company. -
Review 44 (2024-07-01 - Rating: 5)
The crew was on-time, efficient and got straight to work and resolved our water pump-to-house leak issue quickly and neatly.Great job. -
Review 45 (2024-03-01 - Rating: 5)
When you kitchen floods you need to call someone that you trust. Not only did Ray and the team clear the drain, they created a solution to reconfigure the pipes so that it will not happen again. First Class Mechanical has been there for my family for years when we have had plumbing or HVAC issues.You should give them a call. -
Review 46 (2023-07-08 - Rating: 5)
First class mechanical is truly best in class. I have had them out twice to diagnose and fix separate issues. From the initial call, Nancy was very friendly and punctual. Ray and crew were great and went above and beyond to address all issues and get the job done right. You can tell they love what they do and care about their customers. Thanks guys! -
Review 47 (2023-05-07 - Rating: 5)
The tech and apprentice were so professional and quick to respond to our blocked pipe on a Saturday. They were at our house within two hours! They communicated every step of the way and had the problem resolved quickly and efficiently. We’re very appreciative of the quick resolution, especially on a weekend. Thank you both again! I would certainly use this company again. -
Review 48 (2024-02-19 - Rating: 5)
Giuliano and Calvin just left our house. They were so friendly and professional, and fixed the problem! We have always had a wonderful experience with First Class! -
Review 49 (2022-11-01 - Rating: 5)
Im a very impressed and happy with the knowledge and service of this company and their technicians! We first noticed our shower leaking last week, used a different company at that time, while it seemed the other company had fixed the issue, they did not address the true problem at all and this week we had water leaking again. Within the first few minutes of arriving, the technicians from First Class Mechanical knew exactly what the problem was and how to fix it. He provided us with helpful information regarding the issue and did an excellent job on the repair. He also tested our water quality and water pump. His insight will help us avoid a bigger issue in the future and we will be using First Class Mechanical again to address these issues in the near future.I highly recommend First Class Mechanical! -
Review 50 (2024-03-18 - Rating: 5)
My pump went out on Sunday. I sent a request for service online and received a phone call on Monday at 7 am to schedule service. The technicians were here diagnosed the problem and replaced the pump in under 2 hours. -
Review 51 (2024-06-17 - Rating: 5)
When they say 1st Class... They had our AC repaired promptly and Professionally. The only folks we call in First Class Mechanical. -
Review 52 (2022-12-08 - Rating: 5)
My water pressure dropped and my well pump didnt seem to be functioning properly (it was more than 16 yrs old). I called First Class at the recommendation of a plumber friend who wasnt available. First Class Mechanical came out same day, diagnosed the issue and got to work. Everyone was very professional, courteous and took extra care to cover their shoes when they entered my home. It was a big job, as they needed to run a new line from the well to my home and replace the well pump. They did a great job and I would highly recommend them. -
Review 53 (2023-02-06 - Rating: 5)
These guys were fast, professional, and amazing!! I lost my water late Sunday afternoon. I contacted a Hampstead Company who assured me they would arrive “first thing Monday morning”.After calling again and not hearing back by 9:30am Monday I called this company and they had someone on sight by 10:30am.My well pump was replaced and my water restored by 12pm.Great Customer Service!!! -
Review 54 (2024-01-22 - Rating: 4)
The workman were exceptional. Very friendly, clean, did a professional job. Woman that I spoke to on the phone in the morning was not the friendliest. Seemed a little upset because she had to call several times to get me. My sleep patterns are different because my husband has alzheimers. Did not appreciate the tone in which she said I called you several times this morning -
Review 55 (2023-01-18 - Rating: 5)
Replaced my 200 foot deep well pump. Eric was extremely professional, knowledgeable and had a great work ethic. They were very quick to respond and arrived exactly when they said they would - very accommodating. Would highly recommend to anyone. Job well done! Thank you! -
Review 56 (2023-01-16 - Rating: 5)
Corey our pluming associate was extremely honest and helpful. He detected our plumbing issue and did a terrific job with the repairs. I have been using First Class Mechanical for 4 years and I can not recommend them enough. Always extremely honest and professional! They truly go above and beyond with the upmost integrity! -
Review 57 (2023-02-18 - Rating: 5)
I had a full re-pipe of my townhome plus a new tub/shower and toilet. Everyone was professional, polite and above all great to work with. The job was done quickly and without any issues. Additionally they work with a drywall professional who was able to repair and patch the walls the same day keeping my cats safe and sound in the house and not stuck in the wall somewhere! Thanks for a job well done! -
Review 58 (2022-12-02 - Rating: 5)
Fast, competent service. The tech quickly diagnosed the cause of my leak and had the parts needed to fix it on his truck. While waiting for the adhesive on the pipes to dry, he answered miscellaneous questions I had about my well and in the process discovered another barely leaking valve and replaced that one too. All in all a very stress-free and enjoyable experience. Highly recommended! -
Review 59 (2024-01-04 - Rating: 5)
The response time and repair time was absolutely amazing. I would like to thank the technicians that came and did the job were outstanding. My wife dealt with them and said that their experience and knowledge was very impressive. -
Review 60 (2024-04-12 - Rating: 5)
The technicians arrived on time (after phoning to tell me they were on the way), checked the system inside and out, installed the new filter and were courteous, polite and friendly. Good Work! -
Review 61 (2023-11-22 - Rating: 5)
Have a oil fired trailer furnace in my bfs apt.. That thing needed some tlc and first mechanical techs provided that. I had replaced the nozzle for the burner and, due to the fact the furnace hadnt been serviced in 4 years due to financial constraints, the electrodes vibrated loose from their hold down clamp and were very loose when i changed the nozzle, they fixed em Then they also had to service doenstairs trailer furnace too. And replaced the electrodes that were crumbling. The techs arrived promptly, were very courteous, proficient and represented their company very well. Reasonable rates too. Highly recommend First Class Mechanicsl Llc -
Review 62 (2023-03-20 - Rating: 5)
This company was the best. They contacted me at 6:57 this morning and were here at 8:15 to evaluate and fix my problem.they checked the well pump inside and pressure then discussed with me the problem and solution. Then they contacted AHS to discuss what was covered and how much was owed. Their p rice was fair and their work was done quickly and thoroughly. They explained what they needed to do in the well itself( foot valve replacement) cleaned up and replaced my old pump from 1995. Then they assessed anything else that may go wrong in the future and things that could help prevent them . I am completely happy with the work, courteousness and level of expertise. COREY AND XAVIER ARE THE BEST. -
Review 63 (2024-05-27 - Rating: 5)
Will was a great plumber who solved my problems with an old shower control and shower head. Repair of the cartridge in the control and replacement of the shower head went without a problem. -
Review 64 (2023-01-13 - Rating: 5)
The guys from 1St Class Mechanical were great. Checked in before they arrive, arrived on time, got right to work diagnosing the problem and gave me an estimate before getting to work. Great experience, was referred to them by my old plumber who was retiring. They are my new go-to. -
Review 65 (2024-04-04 - Rating: 5)
I’ve used First Class Mechanical several times now and they always do an excellent job! Great people to work with. I would definitely recommend them. -
Review 66 (2023-09-09 - Rating: 5)
After 25 years, one of our air conditioning units finally bit the dust. We reached out to several local HVAC folks and made a decision to hire First Class Mechanical to tackle the job. It was scheduled as a two-day install, one day for taking out the old system and the second day for installing the new unit (inside and outside). Due to the horrific wind storm that hit Route 140 on 8/7/2023, the technicians were unable to start as planned and postponed installation by one day. With 3-4 trucks arriving at 8am, First Class Mechanical sent a team of four technicians and planned to have the job completed before leaving.As one team covered the interior area to protect our carpet, the second team removed and replaced the outside unit. It clearly was not their first rodeo! 🤠 They were determined to have us back up and cooling the bedroom level of our home before leaving. The team, lead by Cory, was polite, courteous, knowledgeable, and expertly competent as they continued working tirelessly. After working from 8am to 10pm, the HVAC unit was replaced and we were back cooling our home.We highly recommend First Class Mechanical for any HVAC work you may need. They are competent, courteous, and treat their customers to a “First Class” experience! -
Review 67 (2020-06-26 - Rating: 5)
Called First Class Mechanical at 9am because my well pump wasn’t working. Never used them before but they were the first ones to pop up on google. The lady who answered the phone was very friendly and helpful. She told me they would have someone out between 11 and 3. Ray and Corey were on-site at 11:15am! They quickly diagnosed the problem and determined there was a break in the electrical line to the pump. They offered to just replace the line without replacing the pump but the pump was 17 years old and probably near the end of its life. Although I did decide to go ahead and replace the pump as well, they did not pressure me to it. All in all they were extremely friendly, courteous and professional. They finished the job in about an hour. The price was very reasonable. I will definitely use them again! Highly recommend! Thank you Ray and Corey for a great job! -
Review 68 (2022-11-22 - Rating: 5)
Exceptional experience from beginning to end. We had a bit of an emergency on the weekend and were taken care of immediately! Our technician, Gary, was so knowledgeable and thorough. He explained everything he was doing and did a fantastic job! We are so fortunate to have had them help us through what could have been a much worse situation! -
Review 69 (2023-07-20 - Rating: 5)
I called First Class because I had no water. They were at my house within an hour and had my repair completed with an hour of arrival. And I was pleased with the price. Great service. My business uses them too because they are very responsive. -
Review 70 (2023-04-05 - Rating: 5)
We were very happy with the service provided by First Class Mechanical and their technician. He was able to come out within a matter of hours and repair our AC. Our tech was friendly and knowledgeable. Highly recommend! -
Review 71 (2021-01-28 - Rating: 5)
My elderly parents well pump failed and they were out of water. They placed a call to First Class Mechanical and they showed up the same day. Not only did they have the needed parts on their truck, but they were experts, very professional, and made sure that my parents had their water back up before an impending Winter storm. I am very thankful to Gary and his team for the quick, professional, and excellent work! On top of it all, they were exceedingly reasonable in terms of pricing. We will keep First Class Mechanical on speed dial for any future repairs. -
Review 72 (2022-12-20 - Rating: 5)
These are our go to contractors. We had 3 toilets replaced and new washer dryer hookups installed with a new gas line. The cost of work was very reasonable and they took care of everything. The quality of work, timeliness, and ease of working with them was amazing. -
Review 73 (2023-01-14 - Rating: 5)
First Class Mechanical has completed several jobs at my home. I have been pleased each and every time. Their employees are courteous and very respectful. I would recommend this business for your plumbing needs. -
Review 74 (2023-07-21 - Rating: 5)
We had a great experience with First Class Mechanical! From Nancy who answered the phone at the first call, to the young man who came and fixed our A/C, it was a great experience! We will definitely use them again! -
Review 75 (2023-06-20 - Rating: 5)
Excellent experience! Lost water on Monday, received a call back within an hour with a commitment to get out the following day. Received a call first thing Tues. Scheduled 9-12. Showed up at 9:30. Fast diagnosis, clear recommendation, parts on hand, up and running in no time. -
Review 76 (2020-10-24 - Rating: 5)
Our water heater unexpectedly died and due to the large number of people that live in our house, we needed help immediately.. They came out the same day. The technicians were knowledgeable, professional and quick. The price was also much cheaper than plumbers our neighbors used. We highly recommend First Class Mechanical. -
Review 77 (2024-04-18 - Rating: 5)
Eric and James came out less than 24 hours after I called the office and diagnosed the problem with my well pump, replaced the necessary part and had it up and running in about 1-1/2 hours for much less cost than what I was quoted by another plumbing contractor. My experience with First Class Mechanical and Eric and James was terrific and I will certainly be using them for my plumbing and HVAC work in the future. -
Review 78 (2020-03-06 - Rating: 5)
I first came across First Class after having a series of less-than-great experiences with my long-time plumbing company. I heard some good things and saw the reviews of First Class and thought i would give them a try. Last November, I had a water heater problem but figured i would kill two birds with one stone and get my well pressure tank replaced due to age and rust.I called after hours and got the answering service and was PROMPTLY called the next morning by the extremely pleasant, helpful, and knowledgeable Tammy. They went out of their way during a busy day to get me taken care of with this more time-consuming job. I cannot say enough about the professionalism, knowledge, friendliness, and honesty of the technician Gary who took care of the work. Given the late hour, Eric, another tech, came from another job (when he was really done his day) to help out if needed since there really were two jobs in one. The guys were prompt, informative, considerate, clean, and very friendly. They gave me details and prices before doing any work. I checked some comparative pricing and found them to be very competitive Honestly, even if they had been a little higher, it would have been worth it as it was the best overall plumbing experience I have had in my many years of home ownership.Last night, after dinner, we discovered we were without water. I knew it was probably the well pump so I called the answering service at around 7PM and was asked if it was an emergency. Not willing to pay an exorbitant emergency fee, I said it would be nice to have water but it could wait until the morning. She said she would go ahead and have the tech call back. I was very happy and surprised when I got a call within 10 minutes and it was my friend Gary. He said he could come out that night. I said I did not want to pay the crazy emergency fee that other companies charge and he said if it was the pump, it would basically just be the standard price. He would only have to charge the after hours labor fee if it was something minor. With the age of the pump, we were confident that this was the problem. I had not even had time to get the pump specs and depth so I had to call him back with that info. He said he would call another tech and get things arranged and call me back when he was on his way. Long story short, the pump was bad but the cabling also had 4 breaks and needed to be replaced. He made sure to get me outside to show me the specific problems. So, I called at 7PM and by 9:30PM the water was flowing again. Wow! I woke up this morning to the sound of my wife running water in the sink and really had to think about if the pump problem had really happened.Given the nature of this business, I cannot guarantee that it is always possible to get that type of quick service. But, I can assure you that Gary and the team at First Class will take care of you and you will be very pleased with the outcome. -
Review 79 (2021-03-15 - Rating: 5)
First Class to the rescue again! We have always had excellent service from Kevin and his team. Tonight at about 5:45-6 PM our power went out. Eric was here within 20 minutes of us calling, and determined we probably had a damaged wire leading to our well pump. That turned out to be the case - and he had our water back and running in less than 3 hours. On a Sunday night. I cant recommend First Class Mechanical more. -
Review 80 (2022-11-11 - Rating: 5)
The 2 techs we had were amazing, I dont particularly remember their names unfortunately. They covered their shoes every time and laid things on our carpet. They were so thorough that they even found a hairline crack in our furnace. They answered all my questions about replacing the unit, they even went above and beyond when I asked about possibly converting to an electric unit. Could not be happier with the service we received even though I need a new unit 😅 -
Review 81 (2022-12-11 - Rating: 5)
I called four different emergency services on a saturday night after our house lost water pressure completely before i finally found great service with this company. my technician was eric -- both him and his assistant were FABULOUS. they came out around 6pm and went through all the trouble of digging out our old well pump just to find the problem. turns out the electrical line was severed and the pump was 20 years old (so thankful it wasnt the well itself that was the problem) and it took them a little over an hour to replace the line and the pump. from the moment i called to the moment they left was less than four hours. i was extremely impressed and grateful that i had water back in my home the same day and didnt have to wait several days without it for another service to maybe call me back. i highly recommend them! thank you -
Review 82 (2023-07-16 - Rating: 5)
Let me set the stage. Its 93 degrees out. I have rented a moonbounce with a water slide attached for my sons 9th birthday party set to start at 1pm. At 12:40pm, I turn on a faucet, and nothing happens. No water. No toilets, no water for the WATER slide...a catastrophe. Within 45 minutes of an emergency call, First Class Mechanical was on scene. They diagnosed the problem and installed a new well pump before the end of the party. I cannot express my gratitude enough. Thank you, thank you! -
Review 83 (2022-06-12 - Rating: 5)
My water supply from our well had stopped working and I called First Class Mechanical. They were able to come out that same day. The problem was diagnosed and they did it right away. It was an old and worn out well pump. They had a replacement pump to the scene within a few minutes. They explained everything they were doing during the replacement and within about two hours they completed the task. I was very happy with their work, service, and pricing. Highly recommended. -
Review 84 (2020-08-19 - Rating: 5)
I recently called First Class Mechanical when a long time trusted company wasnt able to perform a water heater replacement. The woman that set up the appointment was super friendly and helpful and gave me a comfortable feeling from the start. When they came out to replace the unit, which they did very quickly, I asked about some additional work that needed to be done and was given an estimate before they left. Upon their return, they replaced most of the old piping in my house, installed a new utility tub, faucet, and pump, replaced the pressure tank, repaired two toilets, relocated the washer piping, and replaced an outside hose bib, all on the same day. It felt like a new house after they left, plus the peace of mind after seeing the finished product, well, that says it all. I cant say enough about Ray and his crew, they did an EXCELLENT job!!! I highly recommend First Class Mechanical! -
Review 85 (2024-07-26 - Rating: 5)
Top notch all the wayThey live up to their name First ClassThanks to Morgan and Ernie for everything -
Review 86 (2023-11-14 - Rating: 5)
After being talked down to and attempted overcharged by Roto Rooter, I contacted FCM. I was treated with kindness and respect, the costs were a fraction of what Roto Rooter wanted to charge me, Will and G were absolutely amazing and went above and beyond to fix my plumbing issues -
Review 87 (2022-08-30 - Rating: 5)
Corey and co-worker arrived on time politely introduce themselves and I showed them to the location of the leak. Cory clearly explained their assessment and got to work. Price was fair as estimate was given to me via phone scheduling. Very pleased with service. -
Review 88 (2022-03-14 - Rating: 5)
The almost 5 star reviews is no fluke. Extremely professional. Plumbing service was timely. Cost of service fit the job that was completed. Kevin and Jake did an amazing job and explained the whole process as things came up. Would definitely recommend. -
Review 89 (2024-01-05 - Rating: 5)
Drain blockage from my addition. Arrived quickly after my call. Put a trap in the waste pipe, cleaned out the trap and everything is working great. Thank you so much for coming so quickly!! -
Review 90 (2019-11-24 - Rating: 5)
Spoke to Kevin on a Saturday afternoon and wanted to schedule for Monday morning if possible. I was contacted Monday morning at 7am with a technician arrival time of 8am. Technicians arrived on time pulled our well and made necessary repairs very quickly. Service was excellent and very reasonably priced. I definitely would recommend this company to anyone in need of plumbing and mechanical services. -
Review 91 (2023-11-24 - Rating: 5)
Been surf First Class for years. Technicians are always excellent. Will is particularly great with our plumbing system -
Review 92 (2020-08-19 - Rating: 5)
We just moved to this area about a year ago, and woke up with no water. I asked on my moms group on Facebook for a recommendation and had the best reviews on First Class. We called and got a 12-4pm window and Eric was here at 12pm and diagnosed our issue within minutes, and had the problem fixed and done within an hour. Eric was great!! Great rate and they give a military discount which as an active duty military family we appreciate! We will defiantly be using you guys again! -
Review 93 (2023-07-17 - Rating: 5)
First Class Mechanical was very responsive and helpful. They offered to visit very quickly and were professional and courteous, repairing the problem and answering all questions honestly. Always a great decision contacting them! -
Review 94 (2019-07-10 - Rating: 5)
Outstanding service from the first phone call to the final signature after work was completed. Woke up on July 5th to no water. Called my usual plumber who was booked, then called another company and after waiting over an hour for a call back I was referred to First Class by my neighbor. Receptionist was friendly, caring and actually had empathy. At 10:30 she told me someone would be in the area between 12-4 and she would put the oh the schedule and assured I would have water by the end of the day. 12:15 the van pulled up, by 12:30 they found the problem, have be estimate and went out, bought a new well troll tank. I had running water by 3 pm. Price was very reasonable. Cant say enough good things about First Class Mechanical and will not be calling anyone else in the future. -
Review 95 (2019-09-27 - Rating: 5)
I Had to have my water heater replaced. Another company come out and give me an estimate and First Class beat their price by over $500. I called at 11:30 AM and water heater was installed same day by 4:00 PM. Technicians were professional and really made sure to take care of my house as they brought stuff in and out of the house and they left the work area cleaner then it was before they started. First Class will be my first call for all future plumbing work! -
Review 96 (2020-07-14 - Rating: 5)
These guys are great! They came out the same day we called for our hot water heater. They gave us a one hour window and they showed up right at that first hour! They were knowledgeable and professional and down to earth. They put our minds at ease and took care of everything for us- even the warranty piece. We kept Gary Dowdy’s business card for future reference!!! Definitely recommend this company -
Review 97 (2019-03-08 - Rating: 5)
I have used First Class Mechanical for my Dads house. They were prompt and fixed the leaks, then months later replaced the well pump. The price was great and the service was out standing. Now I need them for my house, I cannot say how great full I am to Troy, who has diagnosed and been there for us with help and answers. Thank you -
Review 98 (2021-08-14 - Rating: 5)
We had 2 technicians at the house today due to our well pump failing. They came same day and within 3 hours, had it replaced and water running. The team was super professional and I would highly recommend this company. Will certainly call again if we have a need for their services. -
Review 99 (2023-04-15 - Rating: 5)
Gary was great. Lost our well pump late Friday night. I call First Class around 9 on Saturday and, thanks to Gary, we had a new well pump and water running by 2pm Saturday. -
Review 100 (2023-07-07 - Rating: 5)
The phone dispatcher was polite and professional. The plumbers showed up on time and completed everything and left a clean work area. I’ll be calling them again if I need anything! -
Review 101 (2019-09-28 - Rating: 5)
First Class, should be called world class! Had an issue with a damaged gas flange after a gas meter replacement. They were brought in after another company was unable to get parts to repair the leak. The Plumber First Class Mechanical sent was prompt, professional and most importantly was able to quickly diagnose the issue and resolve it. He had the parts needed in his truck, and did a excellent job. Made sure to fully leak check the system, and make sure everything was good before leaving and even painted the new outdoor piping to prevent it from rusting.They will definitely be my first call should I need any work done in the future. -
Review 102 (2024-02-05 - Rating: 5)
Cody and Luke,great gentlemen,very hard and dedicated workers.We are so happy.Pleasure talking with Sandy. We certainly will pass their expertise to others.The Rameys. -
Review 103 (2021-05-27 - Rating: 5)
I couldnt be any happier with the service we received today. I called with a problem we couldnt fix. They were there within 3 hours of my phone call. Fixed the issue and had our well up and running in about an hour. Thank you for your First Class service. You have won a customer for life! -
Review 104 (2021-03-05 - Rating: 5)
Had Sam out today to remove my water meter. He came in greeted my pets and went to work. He was very quick, respectful and did an outstanding job. Before he left he made sure the space was clean and that I was satisfied. I will absolutely be using them again in the future. -
Review 105 (2018-08-30 - Rating: 5)
First Class Mechanical ran water to my barn and installed a automatic generator. Both were done professionally, on time and under budget. Since that time i have had them look at my air conditioning and water heater. They have always done a great job. I recommend them all the time. -
Review 106 (2024-02-02 - Rating: 5)
They were great, fast and very professional. I will use them going forward for all of my plumbing needs. -
Review 107 (2022-06-02 - Rating: 5)
Very impressed by the prompt and professional repair service I received. The technician, Morgan, took the time to answer all my questions and explain how to maintain the new parts installed. First Class Mechanical will be my go to company from now on!! -
Review 108 (2020-01-30 - Rating: 5)
Gary called before he got to my house, showed up within the window that I was given, was pleasant, and was able to fix another issue that I had not known about at the time. He went out to Home Depot to get the parts that he needed in order to complete the job. I was very impressed with his knowledge and professionalism. -
Review 109 (2023-07-05 - Rating: 5)
Five Stars to First Class Mechanical, Ray, Eric and Jose, were all very responsive to our well needs, on time for the work, very professional and did great work. Couldn’t ask for more! Thanks again!!! -
Review 110 (2024-08-31 - Rating: 5)
First Class Mechanical is by far the best HVAC Company I have had service with. The professionalism, expertise in installing our new AC system was outstanding. They answered all questions, worked diligently until the job was complete. I highly recommend First Class Mechanical for all your HVAC services! -
Review 111 (2020-07-13 - Rating: 5)
1st class mechanical is awesome! 1st they installed a pressure tank for me the very next day after i contacted them, I expected at least a week and it was even on a Saturday. Next i discovered water in our basement. Not knowing who to call, i called Eric from 1st class mechanical. It was as Sunday and he got there as soon as he could. Found where the leak was, isolated it and returned at a later date for the repairs. We just moved to the area and are not use to this type of service! For any hvac needs well be sure to use them. -
Review 112 (2018-11-07 - Rating: 5)
This is the third time Ive used First Class Mechanical. They are a sharp outfit from beginning to end. I like working with the folks that man the phones and they always send out polite, professional personnel who do good work. They are the only folks Im ever going to call. -
Review 113 (2021-09-16 - Rating: 5)
I have two AC Units in my house rolling into the 20 years of life which is the dread we all face. The one finally up and died so the team at First Class will be putting a new one in after exhausting every other option to resuscitate this one. While that was going on, the 2nd unit started giving me trouble. In both cases the two young men that came out Josh and Morgan were great! They were both professional and courteous! Josh took the time to explain the problem understanding that replacing any of the the units was the last thing I wanted to do. They found the issue with my second unit and thankfully it is repairable. Bottom line is I would recommend First Class any time and if you are fortunate enough to have Josh and Morgan show up then all the better. -
Review 114 (2023-01-11 - Rating: 5)
The guys were awesome. Did a thorough analysis to ensure the problem was diagnosed correctly and then ensured the fix solved the problem. The price was more than reasonable for the work completed as well. I would highly recommend. -
Review 115 (2021-06-10 - Rating: 5)
Two workers from this company were sent to work at my home in Bolton Hill along with the NPL team who are doing the BGE gas upgrade in the neighborhood. They were here 6/10/2021. They communicated between themselves and the other workers outstandingly as they did with me. They clearly explained what they needed to do to be sure my appliances got gas and respected my property so well. They had boot covers and even took off the boots to go from my basement upstairs. They didn’t let pouring rain deter them from lighting my outside gas lamp. I will be telling my friends and neighbors about these guys and First Class Mechanical! -
Review 116 (2017-05-03 - Rating: 5)
April 2017: Had well pump gone bad on a weekend, no water, no showers, no toilets!They came out on a Saturday in the afternoon and got it fixed in 3 hours.Kevin & John were great as were the people in the home office.Highly recommend. -
Review 117 (2019-09-04 - Rating: 5)
Had a waterline break in the yard and it was starting to come up through the basement. First class mechanical came out. Pulled the proper permits and replaced the line right away. I would highly recommend them. Extremely professional, personable, and the clean up was quick and well done. Ill be using them in the future if I ever need them. -
Review 118 (2020-01-15 - Rating: 5)
Used these guys for hot water heater replacment to fixing kitchen sink and other...responded same day, reasonable rates and professional techs whom were actually motivated and energetic about solving my issues. Definately recommend them based on my 3 experiences in working with them on different home issues. -
Review 119 (2021-07-25 - Rating: 5)
Everytime I call First Class Mechanical for my plumbing and HVAC issus, they are always courteous and professional. They are accommodating to my unusual work schedule and come for repairs/maintenance when I need them to. The workers are always high integrity people and well skilled in their workmanship. The cost for repairs is always fair and easy to understand. I especially like to mention Ray and JP for their hard work and professionalism.The owner, Kevin, is a great guy too! -
Review 120 (2024-06-05 - Rating: 5)
FCM has helped us multiple times and have been responsive and reasonably priced. -
Review 121 (2019-04-03 - Rating: 5)
Great company to work with. Excellent quality work at a fair price. They stick to their quotes. Very flexible scheduling for installation and always willing to come fast if you have a problem/emergency. -
Review 122 (2023-03-01 - Rating: 5)
We had a clogged pipe in the kitchen and First Mechanical was early. Not only did he fix the problem in less than 30 minutes and showed my husband how to fix it for next time! -
Review 123 (2019-05-03 - Rating: 5)
Excellent service. Very professional and they know their craft. The first plumbing company I called was stumped. They couldnt figure out why the whole house was loosing pressure. 1st Class solved it right away. -
Review 124 (2017-08-22 - Rating: 5)
First class mechanical is a friendly, professional business run by good people with good motives. Not only is their service timely and done right the first time, they value their customers and make sure youre satisfied with your service. Exemplary people, exemplary service, exemplary company. -
Review 125 (2020-07-19 - Rating: 5)
Eric has been out for our last two plumbing issues. He does great work and explains everything he is doing as he goes. FCM has been great to work with, I highly recommend them for any of their services -
Review 126 (2018-08-13 - Rating: 5)
I cannot say enough good things about this company and its employees and the way they run their business..from the initial phone consult with tammy and her pleasant demeanor and helpfulness to her actually having a tech onsite to my home in less than a half hour speaks volumes trust me especially in this day and age with most companies that could care less about your problem and are only concerned with how much they can get out of you..the technicians who arrived were prompt, friendly, very knowledgeable and helpful in every way that you would hope for and expect. They diagnosed the well pump issue, had it out and replaced in less then 2hrs total for a very reasonable price, when you need and want your water you would almost be willing to spend whatever was asked but again thats not how they work they were very reasonable and explained everything in great details, cannot thank Ray & Tyler enough for getting us back up and running. First class guys working with and for a first class outfit!! Thank you all very much we have more work for you all to do without hesitation now that we have had such a great experience using this outfit.Thanks again guys!!Shawn Mullikin -
Review 127 (2024-10-11 - Rating: 5)
Very professional, fast job done excellent. -
Review 128 (2021-03-17 - Rating: 5)
Best plumbers around! They’ve always treated us like family, are quick to assist, competitive on pricing, do a great job, etc. Bonus, our pup loves all the guys (which says a lot)! -
Review 129 (2024-03-01 - Rating: 5)
The technician G was very knowledgeable of his job and very helpful. I recommend this company to anyone cause they always do a Great job. -
Review 130 (2023-10-18 - Rating: 5)
Great service from the front office to the team members that repaired my furnace. Friendly, professional and knowledgeable. 5 stars!!! -
Review 131 (2019-04-18 - Rating: 5)
I was able to get an appointment in one day. The secretary Tammy was courteous accommodating and very professional. The gentleman that came to our house was professional and very knowledgeable about my problem. It was fixed . Very satisfied customer. -
Review 132 (2021-02-03 - Rating: 5)
First class mechanical came in a one day notice repaired dug through the Earth shoveled snow and did everything needed to do in a timely and professional manner. They did not leave any mess and all employees were polite with great personality. -
Review 133 (2024-06-16 - Rating: 5)
Wonderful experience working with this team to get a water heater replaced on short notice. Work to be done and updates for coding requirements were laid out. Price was competitive compared to other quoted contractors. Work was done quietly, efficiently, and the area was clean upon completion. Would highly recommend this company. -
Review 134 (2019-07-10 - Rating: 5)
Tammy is always helpful. Gary was great and explain everything he did. Don’t shop around 1st Class Mechanical will provide you with great service, quality work and competitive pricing. -
Review 135 (2023-12-13 - Rating: 5)
Workers were there on time and work was done in a very timely manner. Workers were very friendly and courteous. Would recommend to anyone. -
Review 136 (2023-09-15 - Rating: 5)
I was scheduled for next day service but a spot became available and the repair was done the same day. We are very grateful! -
Review 137 (2016-02-26 - Rating: 5)
My hot water heater went up and was still under warranty, and I was referred to these guys by Whirlpool. The guy showed up and immediately detected a blown heating element, drained the heater, installed the new element, and everything was good! I will use these folks again! -
Review 138 (2023-06-09 - Rating: 5)
Knowledgeable and professional service technician. Willing to share their knowledge and gave great recommendations. Was very clear with instructions and reasons for why things were being done. -
Review 139 (2020-06-14 - Rating: 5)
The plumber called prior to coming, had the parts with him, updated my system and did the repairs with the minimum of inconvenience. He was personable and helpful. I would call this company again. -
Review 140 (2022-10-18 - Rating: 5)
Aptly named organization. They do everything right and first class. From the office staff that picks up the phone to the techs that visit your home, everyone is friendly, polite and helpful. -
Review 141 (2024-04-15 - Rating: 5)
I really enjoy writing reviews like this. First Class Mechanical has a fitting name. I needed a water treatment system that I bought installed along with a sump pump replaced for a new home we had bought. The entire team was professional and personable throughout the entire process. They worked with me when parts I ordered from a third-party were delayed. The technicians that came to perform the work were clean, polite, and professional, and they did a fantastic job with the installation at a very competitive rate. Clearly, First Class Mechanical have the customer experience in mind when servicing and I recommend them for any plumbing needs. Thanks again First Class Mechanical. We will be using them again in the future. -
Review 142 (2020-11-25 - Rating: 5)
Was able to get a same day appointment in the middle of the day. The techs were highly professional, cleaned up after themselves, and finished the job extremely fast. Thank you ! -
Review 143 (2018-09-17 - Rating: 5)
This is a GREAT company. Outstanding service with exceptional response. I called today and they will be here in a few hours! It is rare to find such an excellent company! Thank you FIRST Class mechanical! -
Review 144 (2019-10-16 - Rating: 5)
They were quick at solving the issue and they came looking so professional that I was worried that the cost was going to be very high but instead the price was very reasonable. Ill use them again if I have any issues. -
Review 145 (2020-08-10 - Rating: 5)
Ray from First Class Mechanical was great. Came quickly during off hours and took care of our issue. Friendly and professional. -
Review 146 (2022-12-06 - Rating: 5)
First Class Mechanical is TRULY First Class. I have used them several times for repairs and maintenance and have always been completely satisfied. Great company!! -
Review 147 (2021-06-10 - Rating: 5)
Fantastic company to do business with. Would be my first call if any future issues arise and I would happily recommend them to anyone and everyone! Thanks First Class! -
Review 148 (2020-02-28 - Rating: 5)
You will not find a more qualified, affordable and honest contractor than First Class Mechanical. Stop searching reviews to find a good plumber. You just found the best!! -
Review 149 (2023-04-17 - Rating: 5)
Extremely knowledgeable extremely efficient and very thorough. Fixed my problem in less than 30 minutes and extremely friendly and great customer service. -
Review 150 (2023-06-28 - Rating: 5)
From first conversation, Sandy was responsive and professional. In-field Technician Cody is an awesome representative. -
Review 151 (2023-05-11 - Rating: 5)
Top quality work, very responsive, knowledgeable, did what they said they would do, when they said they would. Cleaned up the job site.Highly recommend. -
Review 152 (2019-06-14 - Rating: 5)
They took care of our AC issue, and a plumbing problem with one of our bathrooms. They did a great job, they 100% cleaned up, and all is working great now. Thanks! -
Review 153 (2022-03-02 - Rating: 5)
Corey and his work partner did a great job replacing my well pump and were very professional and kind as well. -
Review 154 (2023-12-19 - Rating: 5)
Great experience. He arrived on time, was courteous, and he answered all my questions. -
Review 155 (2022-12-03 - Rating: 5)
Easy to contact, came on time, did the job well and in reasonable amount of time. Very nice people to work with all the way around. -
Review 156 (2023-10-11 - Rating: 5)
My experience with First Class Mechanical has been great! Highly recommend! -
Review 157 (2020-06-17 - Rating: 5)
Wow! Awesome all around experience! I was more than impressed with the price and customer service I was given. If I could give 10 stars, I would!! A+. More companies need to be like these guys!!! -
Review 158 (2024-03-07 - Rating: 5)
I have used First Class Mechanical for many years for plumbing, boiler heating & ac repair - they are responsive and timely from making the initial appointment, assessment and doing the work. Always knowledgeable, taking the time to explain the situation and repair process. Allowing me to make the best decision for my house and my budget. My last repair was boiler related- Cody & Brandon were on time, professional and on estimate! This is always my first referral when friends or family are in need of service. -
Review 159 (2022-08-22 - Rating: 5)
Another 5 star experience from a First Class company. Ive been using this business for over 15 years. Thank you. -
Review 160 (2019-04-10 - Rating: 5)
Great service! Fast, professional, courteous, and neat :)The technicians quickly identified the problem, got to work and replaced the broken unit. Very happy with the service. -
Review 161 (2021-03-15 - Rating: 5)
I thought I needed a new water heater, But just a minor repair was done because of the Technicians proper diagnosis. Thank you for not trying to upsell me. -
Review 162 (2023-01-15 - Rating: 5)
Very satisfied with the whole process from quote to scheduling to appointment and completion. All was smooth with no problems. -
Review 163 (2024-02-01 - Rating: 5)
Professional, polite, clean. Very good experience - I will use them again -
Review 164 (2023-01-18 - Rating: 4)
Professional, courteous and on time.Their prices were slightly higher than their competitors. But they may be worth it. -
Review 165 (2017-06-13 - Rating: 5)
This company came out within two hours of our call on the hottest day of the year, fixed the problem and charged a very fair price. Highly recommend them! -
Review 166 (2024-06-05 - Rating: 5)
Great experience. Shannon was friendly, fast, and got the job done. Thanks! -
Review 167 (2024-02-27 - Rating: 5)
Work was completed thoroughly and at a reasonable price. Eric, Pablo, and G were all extremely respectful and conscientious of my time and space. I appreciate the time they took to make things look and work well. -
Review 168 (2022-05-17 - Rating: 5)
Extremely pleased and impressed with the technician and helper, not only sharing info to me but his support of educating his helper explaining my options. -
Review 169 (2023-08-01 - Rating: 5)
Great work and fair price. Will definitely use them again. -
Review 170 (2021-09-13 - Rating: 5)
Techs showed up quickly and repaired the ac in our office. Friendly and professionalNaturalawn of AmericaWestminster MD -
Review 171 (2019-06-27 - Rating: 5)
They did a great job. I have worked with John over 25 years. They do neat and clean work. They explain what they are doing.Lee -
Review 172 (2022-09-07 - Rating: 5)
Corey the tech was very professional. He checked for leaks thoroughly after the garbage disposal was installed. -
Review 173 (2020-09-09 - Rating: 5)
I have had them out several times. From initial contact with the office to the technician that comes out, they have always been fantastic. -
Review 174 (2023-05-16 - Rating: 5)
Their service could not have been any quicker, more effective and handled any more professionally. -
Review 175 (2020-08-30 - Rating: 5)
The Technicians were very professional and took care not to damage my home. They cleaned up when finished and I hardly knew they were there. -
Review 176 (2019-12-04 - Rating: 5)
Guys came over in a given time frame, diagnosed the issue right away. Great experience, definitely will have business with them again. -
Review 177 (2023-03-01 - Rating: 5)
Called to have a leak fixed and they came right away. Fixed the problem and cost wasnt outrageous. Will use again. -
Review 178 (2024-02-21 - Rating: 5)
Great company! Weve used them many times, super responsive, and always great work!! The office and techs are friendly and professional. Would definitely recommend! -
Review 179 (2023-06-01 - Rating: 5)
Diagnosed and installed new pump within an hour. Eric & Gary you guys rock 🤟🏻 -
Review 180 (2024-05-10 - Rating: 5)
Out of the blue our ceiling was spraying water🫣 First Class had a tech at our home within a couple hours🙌 The job was completed within an hour! Will call them for any furture challenges 🙌 -
Review 181 (2021-05-29 - Rating: 4)
Replaced well pipe cap. Friendly and knowledgeable. Nuts needed to be tightened on cap after they left. -
Review 182 (2018-11-27 - Rating: 5)
The guys were great . Very timely great work very clean nice .office staff very nice easy to work with helped me so much . Thank you guys your awesome -
Review 183 (2024-01-04 - Rating: 5)
Prompt. Cordial. Customer friendly. Excellent work! -
Review 184 (2020-08-04 - Rating: 5)
Excellent response time and communication with First class Mechanical. They are professional, knowledgeable and efficient. Highly recommended -
Review 185 (2024-02-20 - Rating: 5)
Giuliano and Calvin were great! Worked quickly, worked neat, solved the issue and were very pleasant to deal with! Highly recommend! -
Review 186 (2024-03-20 - Rating: 5)
THE BEST SERVICE WE HAVE EVER HAD!! GIVE HIM A RAISE!! -
Review 187 (2023-11-15 - Rating: 5)
Prompt, efficient, friendly, and reasonably priced service. What more could I ask for? -
Review 188 (2020-02-19 - Rating: 5)
Whenever I call First Class they get out quickly and do q good job. Their prices are resonable. -
Review 189 (2024-03-01 - Rating: 5)
1st of all, love this company. If that’s all you need to hear, USE THEM!This may be a little long winded, but I’ll distill it down as much as possible. 😊Story (read if you have time, it’ll sell you on using them): I had an issue with water in the basement coming up from the floor drain when using the kitchen sink, which had an old pipe that fed into the ground.The first company I contacted (at my neighbors referral) suggested replacing the pipe, digging up the old pipe under the house, etc etc, was going to cost $5k+. I said it’s not a huge issue right now (it was just a little water in an unfinished basement that would discharge away slowly), so I’ll wait on that. He said he would try to snake it. Ok, go ahead (although I already tried that + home remedy pipe cleaner- baking soda & vinegar, boiling water). He couldn’t snake it successfully & cost me over $200, and also couldn’t get the Y pipe cap off to properly snake it. The problem got worse and I couldn’t wash dishes for longer than 3 minutes without surging and standing water.He left accomplishing nothing and I was out the money.I came up with the idea to divert the drain to the main drain of the house (which would be cheaper and quicker than his $5k+ suggestion). Communication was horrible so I contacted another company for a quote on the idea.They came in and said it’d cost over $2k to do. Okay, still seemed a bit extreme. It’s ~35ft of pipe and some logistics to tie into the main drain.Then I called First Class Mechanical for a quote on my idea/project. Ray came by and said it was doable and shouldn’t cost more than $1k. He understood the problem and conveyed his thoughts to me. Great! … as he was fixing to leave, he came back and said “Ya know what, I’d feel a lot better if you let us snake it 1st, would hate to cost you money and time if the project doesn’t need to be done, if it doesn’t work, of course it’d be no charge to you.” Wow! Absolutely, go for it. (I was doubtful it’d work to be honest, but why not). He came back later that day and successfully snaked it (and was able to get the cap off the Y drain to access it better that the other guy couldn’t).Through First Class Mechanicals integrity, professional knowledge, due diligence, and no BS, they saved me THOUSANDS. Ray is awesome, appreciate you!!... I’ll forever be their customer for my plumbing needs now (which hopefully isn’t too soon! Lol), and I’ll continue to refer folks to them. Thanks again First Class Mechanical! -
Review 190 (2023-08-12 - Rating: 5)
Great Service no complaints from me, especially their HVAC department -
Review 191 (2023-05-25 - Rating: 5)
Great experience, they installed a water system in our house.