Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Westfield, Indiana

Address: 4105 W IN-32 Ste B, Westfield, IN 46074, United States

Phone: +1 317-776-8955

Rating: 4.9

Services

  • On-site services
  • Language assistance
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-07 - Rating: 5)

    We had service next day from our call. We called late evening and had mid morning appointment. When arrived, Phil was polite and friendly. Went right to work and didnt mess around to take up time. Gave me an estimate and what it covered. After completion, went through what happened, what was found and what it costed. Suggested preventative care and what to expect next. Phil was great to work with and I was happy I gave Roto-Rooter a call before the other guys.

  • Review 2 (2025-01-08 - Rating: 5)

    We had a huge problem and Phil solved it for us! Thank goodness! We had called another company and had an appt but their communication with the techs and leaving us to wait all night and half of the day for them to come. We called Rotorooter and we immediately got an appt (4 hour window) but Phil had called 20 mins after making the appointment. He was was kind, made sure I understood what was going on and solved our problem! So thankful rotorooter was able to help us when we needed them!

  • Review 3 (2024-09-14 - Rating: 5)

    I called them about a clogged toilet, sink and shower drain. Phil S. arrived within 30 minutes. He identified a root problem. He cleared out the roots and cleared up the clog. He was very knowledgeable and efficient, but most importantly, he was very friendly and professional. Phil was fantastic and deserves recognition for his service. I am extremely satisfied with his work. He gave some tips on how to avoid future issues as well

  • Review 4 (2024-11-28 - Rating: 5)

    Phil was great - very knowledgeable and friendly! He didnt just clear our clogged drain, he pointed out some things about our pipe setup that may be causing repeat issues with our kitchen sink and gave me a few helpful tips. We had this same drain clog in 2017, RR came out and unclogged it then too, but they werent nearly as informative that time. Its really all about the technician you get... Thank you, Phil!

  • Review 5 (2024-12-14 - Rating: 5)

    Trevor was awesome! He came out late at night in the cold and fixed our issue in no time. He was very helpful and I highly recommend him and all his staff.

  • Review 6 (2024-10-12 - Rating: 5)

    Trever did a great job came out at 12 am to help with a leak and then came back out to add me in a shut of valve for my house would definitely recommend him for any of your pluming needs

  • Review 7 (2024-09-21 - Rating: 5)

    My experience with Roto-Rooter was nothing short of exceptional. They arrived in a timely manner and fixed my issue quickly. Phil was my service technician and not only did he fix my problem, but he gave me tips on ways to keep it from happening again! I was quoted a fair price and would recommend Phil and Roto-Rooter for those needed plumbing services handled efficiently!

  • Review 8 (2024-09-28 - Rating: 5)

    The gentleman that came to clear out our drain was great. He figured out that the drain vent wasnt working properly but ran the drain snake just to ensure everything was clear. The price was a little steep in my opinion compared to the other offers I searched but Im happy with the service.

  • Review 9 (2024-11-11 - Rating: 5)

    Trever was out to help us with a clogged drain on a late Saturday night. He was professional and also advised us how to avoid issues in the future. He’s very thorough and kind! 10/10 recommend!!

  • Review 10 (2024-11-09 - Rating: 5)

    There is nothing like the horror of a duplex where someone else can mess up your lines and then you see and smell raw sewage backing up into your bathtub.Needless to say this was an absolute biohazard emergency situation. I needed a technician and my landlord company hired RotoRooter.Phil was an outstanding tech; he arrived on-time, he was very informative and educated me, he took his time to ensure that his work was quality. Phil is a technician that I would hope to get if I ever (godforbid) had anything like this happen again.I’m not being overly-positive when I say that Phil saved my weekend, and weeks moving forward.

  • Review 11 (2024-12-01 - Rating: 5)

    Phil S. showed up shortly after the appointment was created. After a quick property check he located and cleared the obstruction. Excellent work, highly recommended!

  • Review 12 (2024-11-09 - Rating: 5)

    Phil was very knowledgeable and professional. Even cleaned up nicely before leaving. Will definitely keep his card on file!

  • Review 13 (2024-08-19 - Rating: 5)

    Trever was fantastic! After using a different company with failed attempts at fixing the issue over several days, Trever came in and had the right equipment and was able to quickly diagnose the problem and fix it efficiently. I appreciated his rationale approach and professionalism throughout the process. I would 100% recommend Trever and Roto Rooter services again!

  • Review 14 (2024-09-10 - Rating: 5)

    Husham was amazing. He certainly knows his work. He came promptly, worked until he resolved issue and then checked everything to make sure all plumbing worked properly. I can’t thank him enough.

  • Review 15 (2024-10-19 - Rating: 5)

    Hello I want to start by telling you we had a great experience with your company ! Phillip Stillinger was the best , He was timely and very efficient. Phill found the problem and had my clogged drain line fixed very fast . After he fixed the drain another employee named Hunt checked the drain with a video camera which made me feel so much better! We had made the mistake of calling another company a couple weeks ago and as you know that was a mistake. Please give phill a 10 star rating and a bonus he is an asset to rotor rooter.he will be the one I call from now on THANKS PHILL!! ,and rotor rooter

  • Review 16 (2024-08-20 - Rating: 5)

    Trever and Greg arrived promptly in the evening for a shower faucet “emergency” and very professionally and courteously diagnosed and fixed the issue. They allowed me to observe and learn and were happy to explain the entire process. Wholeheartedly would recommend Roto-Rooter if you find yourself in dire need of a plumber! 🤘🏼👊🏼

  • Review 17 (2024-11-25 - Rating: 5)

    Came on a Sunday evening to fix a leaking shower pan into the kitchen ceiling. Repair was quick and smooth and fairly priced! Very pleased!

  • Review 18 (2024-08-19 - Rating: 5)

    Amazing experience. Phil who helped us gave us multiple ways to fix things as well as did an amazing job at fixing our problem. Free estimate and pricing was reasonable!

  • Review 19 (2024-12-17 - Rating: 5)

    Phillip did an amazing job explaining everything to us. I would recommend him every time! Thank you Phillp

  • Review 20 (2025-01-10 - Rating: 5)

    Trevor was great and knowledgeable. He even checked all other faucets to be thorough.

  • Review 21 (2024-05-30 - Rating: 5)

    Erick (technician #0113) arrived soon after our call and quickly diagnosed our plumbing problem. He explained pricing then professionally went to work. His experience showed and his honesty was much appreciated. Hes our Pro should any plumbing issues arise. Highly recommend.

  • Review 22 (2024-09-28 - Rating: 5)

    They was ever thorough. Really appreciated their service and very helpful. They got the job done in timely manner thanks Trever and Corey

  • Review 23 (2024-08-26 - Rating: 5)

    Couldnt ask for better service in an emergency. Phil arrived on time, cleared the drain quickly and did not overcharge for the weekend service call. As always, Roto Rooter is the one I call first.

  • Review 24 (2024-11-17 - Rating: 5)

    The technician who came out was very personable, professional, and found the cause of the obstruction and cleared it. They got here faster than most places could at short notice, too.

  • Review 25 (2024-07-26 - Rating: 5)

    Phil was so very helpful and he got the job done on a difficult. He also shared with me some helpful tips to avoid future main drain clean-outs. Thank you Phil for all your help and more importantly, saving me money!

  • Review 26 (2024-07-09 - Rating: 5)

    Thank you very much for your time today! Both gentlemen were very polite and professional. They were able to resolve my issue in a timely manner and were knowledgeable on instructing me of future prevention

  • Review 27 (2024-05-16 - Rating: 5)

    We had a very positive experience with Roto Rooter. A tech arrived quickly. Trever was thorough, personable, and professional. The team helped us with next steps and explained the process in detail. We would absolutely recommend them to others!

  • Review 28 (2024-06-10 - Rating: 5)

    First time having to call a plumber for a stopped up sink, and we were not disappointed. Our technician, Trevor, was very professional and explained the entire issue and process. A lil expensive, but hey we can now use our kitchen sink! Thank you.

  • Review 29 (2024-06-03 - Rating: 5)

    These guys were great! Took care of the clog (a hair clip) in 5 or so minutes and other Roto guys stopped in to see if any help was needed as they were in the area. Helpful, efficient, quick to respond to online appt.

  • Review 30 (2024-04-01 - Rating: 5)

    I called they immediately sent help. Trevor is the specialist they sent. He was very professional. He spent 3-4 hours trying to clear the clogged line to no prevail. So they didn’t charge us. He scheduled to come back with help and a camera technician they spent another 3-4 hours working on the clogged main drain and they finally were able to clear it. They I feel went way above what they needed to in order to take care of us. I will never call another company but Roto-Rooter from this day forward. Thanks Trever, Eric and Dan. From Roto-Rooter. My entire family appreciates the hard work you did for us. Thank you!

  • Review 31 (2024-06-09 - Rating: 5)

    We had a kitchen sink drain that kept backing up. We had two different plumbers out a total of 4 different times but the line just kept clogging. Trever came out, figured out what the root cause of the issue was and had it fixed promptly. He did great work!

  • Review 32 (2024-11-08 - Rating: 5)

    Phil did a GREAT job. However, $490 for ONE hour is too high.

  • Review 33 (2024-10-16 - Rating: 5)

    Did a great job. Came on a Sunday in about an hour. Phil was the man on his equipment!

  • Review 34 (2024-05-06 - Rating: 5)

    Erick arrived within one hour of my mom calling for service today. He was very professional and courteous. The plumbing issue was promptly diagnosed and discussed with her. The issue appears to be resolved. She is extremely pleased with the level of customer service that Erick provided. She will most definitely refer Roto-Rotter to her family.

  • Review 35 (2024-06-11 - Rating: 5)

    Our plumping was clogged throughout the house and we found this company. They came right away and fixed everything for us. They also went above and beyond by helping us figure out our water pressure issue!

  • Review 36 (2024-08-25 - Rating: 5)

    Awesome, speedy service that produces results. Trever was very knowledgeable and was able to solve our problem.

  • Review 37 (2024-04-30 - Rating: 5)

    Had a bit of a leak due to an unseen, frozen pipe that didnt show itself until Spring. Set up an appointment on a Friday for the following Monday. Trever knows his stuff. I showed him the problem, he explained everything to me, in detail and was helpful and patiently listened as I stumbled through trying to explain the weirdness of my homes plumbing and what had happened. While there, he called someone to come in to talk to me about any possible water damage done by the leak. I apologize, I forget his name, but he was very helpful as well and not pushy when explaining to me why he was there and any concerns there might be. He accepted my plan of action for the little damage that was done, we shared some stories about the love/hate relationship with old houses and he headed out. Trever and I had a conversation about hard vs soft water and he accepted that I absolutely hate soft water. He offered me another solution if I decided to try and cut down on the extra stuff in the water. Again, no push but a good explanation of what would be done and the benefits of the service and listened attentively when I described a filter I had put on the showerhead and even took a quick look at it so we knew we were on the same page. He set me up with someone to further explain this filtration system and the cost involved and they were prompt in reaching out to me (cant speak to this yet as we have an appointment tomorrow). I had never used Roto-Rooter before but after meeting some of their guys who were working at a friends house a few months back and seeing their work and professionalism firsthand, I figured Id give them a shot. Glad I did. Also, bonus... we had to move my dryer a bit to make space for Trever to work and the dryer vent fell off (it always does and pro dryer people never got it sorted). Trever offered to put it back on and did so when putting the drying back in place so that I didnt have to mess with it. I appreciated that.

  • Review 38 (2024-05-16 - Rating: 5)

    Woke up to find our basement had a quarter foot of water in it. Had a tech out in seven hours, got a new sump pump installed no fuss, and had the water drained in short order. Top quality service every step of the way, thank you Eric A!

  • Review 39 (2024-08-19 - Rating: 5)

    He was super nice. On top of being very professional he answered all my questions and explained everything

  • Review 40 (2024-03-04 - Rating: 5)

    Erick was very professional, and told me what he was exactly going to do. The toilet was backfilling on itself and and the angle faucet had to be replaced. Erick was able to replace it in 2 hours and re-adjust the flapper when I asked him to. Great service!

  • Review 41 (2024-01-16 - Rating: 5)

    The service technician Erick, was prompt, knowledgeable, friendly & personable. He got right to work on my clogged kitchen sink, ran into a few small problems in the drain line, but he persevered, and in about 2 hours, had everything cleared and flowing smoothly. If I have plumbing issues in the future, I would be pleased if he was the technician again.

  • Review 42 (2025-01-03 - Rating: 5)

    Good experience with Richard doing a pipe repair. Pipe had been tied in incorrectly by previous homeowner’s contractor when they were adding a bathroom (and associated sewage ejector system) to the basement. This caused years of water damage and a bit of mold buildup. Didn’t want to attempt fixing myself - too tricky, tight, and hard to reach.Richard got the problem diagnosed, parts purchased, and issue fixed within about 2 hours. He is very knowledgeable, resourceful, and professional. Also had George the area supervisor stop by earlier in the day probably for some pre-planning.With both gentlemen I felt confident in the service I was receiving. I am glad to get this pipe repaired and I will recommend Roto-Rooter to all my friends

  • Review 43 (2024-08-04 - Rating: 5)

    Had bad plumbing so called these guys and got a tech named Trevor, this man is absolutely a joy and amazing person would personally ask for him by his ID number its 7869 ,I couldnt of asked for a better tech than this man he went above and beyond I will for sure be keeping him as my plumber this man deserves to know hes been amazing everyone Im telling ya hes the man !!

  • Review 44 (2024-03-23 - Rating: 5)

    Trevor came out to the house within 1 hour of us calling. He was able to provide us with information regarding our plumbing issue and was extremely helpful. Definitely recommend!

  • Review 45 (2024-03-20 - Rating: 5)

    Erick was outstanding. He came out 30-45 min after our call to hook up our sink and faucet. Very thorough and kind!

  • Review 46 (2024-12-20 - Rating: 5)

    Prompt and courteous service! Problem was fixed quickly and reasonably priced!

  • Review 47 (2024-01-23 - Rating: 5)

    Corey G was absolutely phenomenal. Excellent communication, explained the solution thoroughly, honored the quote provided at the start of the job. Roto Rooter has done multiple jobs for me this year already and I continue to be impressed. They will continue to get my business.

  • Review 48 (2024-07-27 - Rating: 5)

    Phil was amazing and I am very pleased with Roto Rooter. I will continue to use their services.

  • Review 49 (2024-12-02 - Rating: 5)

    Roto Rooter came out and efficiently cleared a very clogged frozen long long long blockage.

  • Review 50 (2024-01-30 - Rating: 5)

    Cory is awesome! He was very respectful of our home, extremely knowledgeable and was able to fix the problem with one of our toilets very quickly. We would definitely want to have Cory help us with any plumbing problems.

  • Review 51 (2024-07-28 - Rating: 5)

    Carolyn and Michael Hughes were very happy with the service we received today…so professional and very informative of the problem we were having and very eager to fix our problem

  • Review 52 (2024-08-05 - Rating: 5)

    Phil was awesome! Polite, professional and cleaned up after he finished

  • Review 53 (2023-07-25 - Rating: 5)

    My experience with Eric was great he was on time he was knowledgeable and explained everything to me until I fully understood. He fixed the issue and showed me evidence that the drains were back flowing . He was professional and responsible . I would request him specifically any day ! Great job Roto Rooter he is a great asset to your company ✔️

  • Review 54 (2024-02-07 - Rating: 5)

    Cory Givens and David O’Donnell were knowledgeable and went above and beyond for me. Although I didn’t get the best news about my sewer lines, they were able to help me locate the problem and jumped into action to fix the issue. I would recommend these guys to anyone.

  • Review 55 (2024-12-08 - Rating: 5)

    Professional with good customer service and got the job done!

  • Review 56 (2024-08-07 - Rating: 5)

    Phil was efficient, kept us informed of progress and we ended with the results desired.

  • Review 57 (2024-01-30 - Rating: 5)

    Erick and Dave were great! Incredibly professional, super quick, and diagnosed the issue efficiently and thoroughly! Absolutely recommend and would hire/call them back in an instance! Thank you!!

  • Review 58 (2023-11-28 - Rating: 5)

    Erick was professional and friendly. He was able to get the materials I needed and made sure I was satisfied with the work. I appreciate that he restored the items that were moved out of the way to do the work as well.

  • Review 59 (2024-01-27 - Rating: 5)

    When I called I was able to get on the schedule the next day which was fabulous. Kyle showed up on time and was efficient in fixing basement floor drain. I appreciated the great customer service. Fast and efficient.

  • Review 60 (2024-06-01 - Rating: 5)

    Phil came today and fixed a clog in my bathtub. Very professional and knowledgeable and left with no mess. Appreciate the quick fix.

  • Review 61 (2023-06-16 - Rating: 5)

    Nothing but great things to say. Tony was everything I could hope for. I would definitely request him again for any job that we need done. Wonderful job!!! And Josh came, and again, very nice and professional. Great group of guys.

  • Review 62 (2023-05-28 - Rating: 5)

    Tony was our repairman today and did an amazing job with our sewage service. Explained all our options and what would work well with our situation. Service provided was exceptional and would highly recommend. Will use for any future needs without question!

  • Review 63 (2023-08-07 - Rating: 4)

    I know this was an unusual job eventually realizing there was more than one issue. I wish the first techs would have listened to me a little more and not just the supervisor at the complex. The second tech, Josh, heard the leak within seconds and understood why I said it seemed as if the water was coming from the baseboard. The maintenance guy here didnt listen to me either. All three techs were very polite and professional.

  • Review 64 (2024-09-29 - Rating: 5)

    Phil was very quick and professional with finding and fixing the problem. Would call again if needed.

  • Review 65 (2024-12-14 - Rating: 5)

    Very informative got the job done in out no issues!!!

  • Review 66 (2023-09-08 - Rating: 5)

    I had five guys doing various repairs over two days. They all worked very hard and long hours. They were all pleasant and professional. My repairs were hugely expensive but the great guys doing them helped me deal with it all.

  • Review 67 (2024-03-28 - Rating: 5)

    Excellent service. The professionals at Roto Rooter answered all my questions and helped my family with our plumbing issues. We will definitely refer them to our friends.

  • Review 68 (2024-04-07 - Rating: 5)

    We had a plumbing emergency and Trever did a wonderful job. We highly recommend utilizing his services. Thank you Trever!

  • Review 69 (2023-08-08 - Rating: 5)

    Just want to give a quick shout out to Erik from Roto-Rooter. I had some toilets that needed installed, a shut off valve that was leaking and my main water shut off valve that wasn’t moving no matter how hard I tried to move it. Erik came in, diagnosed the problems and got to work immediately. He was courteous, professional and willing to work with me. 10/10. Highly recommend.

  • Review 70 (2024-06-23 - Rating: 5)

    Phil Stillinger 5264 is worth every penny. Great guy personable and knows his plumbing. Thank you

  • Review 71 (2023-01-06 - Rating: 5)

    The technician was great. He came out and gave me an estimate quickly. Then he went to do the repair. Since it was in my crawlspace he took photos do I could see. He also told me that he could not fix my issue because it was with the water meter and that the city had to deal with that issue and that they shoukd do it for no charge. Then he lowered my price to only the diagnostic fee. Very personable and professional.

  • Review 72 (2024-06-22 - Rating: 5)

    Phil and Ricky were PHENOMENAL!! I can’t speak highly enough of their professionalism and their care to make sure my problem was fixed.

  • Review 73 (2022-10-21 - Rating: 5)

    David was on time, professional and friendly. We didnt need a lot done but had some concerns. He was thorough, efficient and did not try to up sell or tell us there was an issue when there wasnt. He did great and the price was worth the assurance we got.

  • Review 74 (2023-12-19 - Rating: 5)

    Erick was great! He fixed the problem in no time. He gave me some helpful tips and things to watch out for as a new time home owner ◡̈

  • Review 75 (2024-10-05 - Rating: 5)

    Excellent work, informative, effective. Had me fixed up in no time, offered different solutions and advice for preventative maintenance as well. I would recommend Roto Rooter when you’re in need. Great job!

  • Review 76 (2024-11-30 - Rating: 5)

    Quick. Friendly. Informative.Phil was great 👍

  • Review 77 (2024-12-07 - Rating: 5)

    Very helpful and polite employees. Diagnosed the problem.

  • Review 78 (2023-06-03 - Rating: 5)

    The technician did a great job. He inspected any potential issues and although out of scope, gave us simple and effective next steps to fix our issue. Would definitely recommend!

  • Review 79 (2024-05-19 - Rating: 5)

    Great customer service called and checked in to make sure we knew they didnt forget us. Also the plumber that came out was awesome very sweet.

  • Review 80 (2024-04-18 - Rating: 5)

    I’m more than pleased, Trever was prompt , and informative, he went above and beyond doing everything to help resolve my sewage backup issues, his supervisor came out and gave just as thorough assessment of the situation and was polite

  • Review 81 (2024-01-05 - Rating: 5)

    Smithy is absolutely the best! Such a kind man that did such a great job! If I ever need you again I will be asking for him. Thank you Smitty!

  • Review 82 (2023-06-23 - Rating: 5)

    Jacob was an amazing technician. He was very knowledgeable and eager to answer our questions as they arose. We had an emergency plumbing situation, and Roto-Rooter was very responsive. Roto-Rooter will definitely be at the top of my list for plumbing needs in the future.

  • Review 83 (2024-09-15 - Rating: 5)

    Got the job done quick and good .Thanks alot Phil Stillinger.

  • Review 84 (2023-06-06 - Rating: 5)

    Jacob did a great job installing my new garbage disposal . Also install my new American standard toilet. Was kind, professional, and very courteous . Took the time out to explain everything that was going on and also cleaned up after word. Going to recommend him to all of my friends.

  • Review 85 (2023-06-03 - Rating: 5)

    June 3, 2023. I discovered a water heater leak at 8:00 pm last night. I called Roto-Rooter. Within an hour, a service technician, Josh Brunsting, was dispatched to my house. He diagnosed the situation and determined I needed to replace the unit. He and service technician Norman Morales returned today and replaced the unit. They were both very professional, courteous, and respectful. They were very knowledgeable and explained the process to me very clearly. I would definitely use Roto-Rooter again, and I highly recommend Josh and Norman from the Fishers, IN location.

  • Review 86 (2023-06-23 - Rating: 5)

    Jacob is both a fantastic representative of your company, and the most professional technician that I have dealt with many years. And I have 23 years experience as a sanitary sewer pipeline infrastructure Inspector. As late as it was, he was determined to fix the problem and wasted no time in his application. What a blessing his attitude and professionalism are in a impatient, angry World. You have an awesome dedicated employee, I suggest that you do everything you can to keep him.

  • Review 87 (2024-04-02 - Rating: 5)

    Quick, professional & friendly service. Fixed my issue and had us flushing in no time. Plus a warranty on their work!

  • Review 88 (2020-11-25 - Rating: 5)

    Since it was the day before a holiday, we were desperate to find someone to repair our clogged kitchen sink. Roto Rooter came out within two hours of calling! We were so relieved! The service man was respectful, polite, professional, and friendly. He quickly identified the need and took care of it! He was delightful! The company was doing a food drive and we were able to donate. We are so grateful for the company rescuing us!

  • Review 89 (2022-01-02 - Rating: 5)

    Miguel C. Showed up after I just hung up the phone to cancel our service since we found the leak. When I told him he was no longer needed, he explained the potential damage and stated that he was happy to inspect and provide input at no charge. He was extremely professional, efficient and informative. He was able to help us get a claim started with our insurance company (who also raved about the company) and got everything set up for us to get our floors dried out and repaired.

  • Review 90 (2023-06-11 - Rating: 5)

    Water was backing up our house. I called and they arrived quickly. They were very professional. They were able to find the cause of the issue. Unfortunately AES bore a power line recently through our sewer line causing damage. They gave me pictures of the damages and a quote to give to AES. Once I deal with AES I will be calling them to do the repairs . Great Service. Very Professional.

  • Review 91 (2024-11-26 - Rating: 5)

    Free patient very polite and very knowledgeable team members

  • Review 92 (2020-04-18 - Rating: 5)

    Kyle was able to come out ASAP for an issue that competitors werent able to do. (I shopped around first.) I was pleasantly surprised at how quickly and efficiently our issue was resolved. AND I got a 6 month guarantee and someone is following up just to make sure there are no further issues free of charge. Would recommend to anyone with plumbing problems. Kyle was very pleasant and engaging. He took the time to explain what our issue was and provided recommendations for our follow up. Thank you, Kyle!!

  • Review 93 (2022-01-08 - Rating: 5)

    My repair guys were the best!!! If I could give this company 5 stars or more I would .They fixed my leak under an hour and we’re kind and professional.They diagnosed my issue with expertise!!! I used them before on a another issue and til this day that other issue is fixed as well. David , Curtis and Jessie ….highly recommended.

  • Review 94 (2023-06-12 - Rating: 5)

    Sunday evening and had water shooting out of a pipe on the side of the house. Technician came and quickly discerned that water leak was from irrigation system. Was so helpful and offered to turn water off until we could get help. Did not charge a trip fee. Will call them again.

  • Review 95 (2024-12-16 - Rating: 5)

    Explained what would be done and why. Very professional and would definitely use again

  • Review 96 (2023-03-27 - Rating: 5)

    We had a faulty value connection to the refrigerator. It was a small leak…. But i couldnt get it to stop. We called and luckily they werent too busy on a Sunday night. They sent someone to help us stop the water… then sent a plumber early on Monday morning. It was a faulty value… so they knocked it out in about 2 hours and i was all set. Two guys came (Tony and RJ), they were both really nice and honest and told me what they would do if it were their house. Honest opinions go a long way with me. So i was very pleased with the work and the outcome.Thanks!Brad L

  • Review 97 (2024-12-20 - Rating: 5)

    Nick was so helpful and kind! Thank you!!

  • Review 98 (2023-01-06 - Rating: 5)

    Had a gnarly clog down the line and Roto Rooter came out when they said they would and fixed it right away! Eric was awesome - talked me through everything, cleaned up after the whole process, gave us tips on how to prevent another clog, and was all around professional and pleasant. We’ll be back. (We’re a school, so it’s not a matter of IF, but WHEN, lol)

  • Review 99 (2023-03-06 - Rating: 5)

    We had problems with one of the grinder pumps in the basement and after we made the phone call, the company showed up promptly, completed the repair at reasonable cost, and were able to get us going quickly and effectively. I would highly recommend them without any hesitation.

  • Review 100 (2023-06-21 - Rating: 5)

    Manny did a fantastic job with everything. He was friendly, knowledgeable, and professional, and he did great work. We are thankful for everything he did in our kitchen!

  • Review 101 (2022-01-03 - Rating: 5)

    Chana our Roto-Rooter technician, was amazing! He was friendly and polite and explained everything to us very well. He took the time to make sure the job was done well and correctly, showing us how everything needed to be repaired and replaced. He was fast and accurate. We really appreciate the great service! Thank you, Chana!

  • Review 102 (2020-11-28 - Rating: 5)

    Kyle was very helpful and professional. He provided some needed advice about updating our toilets. I will be definitely call him again and I highly recommend the company! Kyle got the job done quickly and he is very nice. Thank you again for you help again.

  • Review 103 (2020-11-20 - Rating: 5)

    I needed copper replaced with pvc after having a leak that caused water damage. Van came out within an hour of calling. He was professional and did a great job! I would highly recommend and am very pleased with everyone at Roto Rooter!!! They came in and worked hard to make a terrible situation better for me and my family. I really appreciate it!!!

  • Review 104 (2020-04-20 - Rating: 5)

    We had a fantastic service call from our technician Ryan. He is by far the best plumbing professional I have had the pleasure to deal with. He was prompt, courteous, knowledgeable and did everything he told me he was going to do on time and on budget. He gave me a few helpful hints and I can also say he went above and beyond to uphold the reputation of his company. Thanks again for sending Ryan to help solve our plumbing needs!

  • Review 105 (2024-02-25 - Rating: 5)

    Emergency leak on a Saturday. Rooter Rooter answered right way and had someone there to fix it within the hour. Total professionals! Would highly recommend.

  • Review 106 (2023-04-04 - Rating: 5)

    Tony was quite professional and did a great job! We had an emergency situation, with water flooding my kitchen and RotoRooter was the only company in town that would respond that evening. Thank you.

  • Review 107 (2023-07-24 - Rating: 5)

    Eric did a great job quickly addressing my plumbing issue. I appreciate his professional service and will recommend Roto-Rooter again.

  • Review 108 (2022-11-23 - Rating: 5)

    We had our basement sewage lift pump go out the day before Thanksgiving. They were they able to come out fast and get the pump replaced and installed by the next day. The replacement pump and valves are also a lot quieter than the old ones. They really saved the day for our holiday plans!

  • Review 109 (2023-07-10 - Rating: 5)

    Erick was very clear about the issue and promptly gave me a quote, then fixed the problem. He was very polite and answered all of my questions. I would Def recommend Roto-Rooter.

  • Review 110 (2023-06-11 - Rating: 5)

    Manny did an absolutely fantastic job, he responded quickly and was on point with the work. I will definitely be using this company again and hopefully we get Manny again. 👍

  • Review 111 (2022-10-30 - Rating: 5)

    My house was backing up! Called Roto Rooter on Sunday for help with clogged sewer line. They were at my house within the hour. Fixed the problem and identified a permanent solution in no time. David and Terry took the time to explain everything and were very personable and professional. Ill be using them for the permanent fix next week.

  • Review 112 (2020-03-09 - Rating: 5)

    Scheduled an appointment online on Sunday. My appointment was between 12pm and 4pm on Monday. They were here before 12pm. Van was very professional and informative. Was able to fix it in a short time. I usually fix things myself when I can. I was shocked at the price but they worked with me. So I felt a little better. Giving a 6 month warranty help out. Thanks Roto Rooter.

  • Review 113 (2024-11-13 - Rating: 5)

    Phil was the best! Highly recommend.

  • Review 114 (2024-12-24 - Rating: 5)

    Extremely professional and very knowledgeable!

  • Review 115 (2020-08-11 - Rating: 5)

    Called around 1 oclock, they said they could get someone out to me by 4. Got a call 10 minutes later saying they could have someone there in 30 minutes. Great! Kima arrived on time, was very professional, fixed all of our problems and was done in just over an hour. Great service, great worker

  • Review 116 (2020-03-16 - Rating: 5)

    Vola was excellent! Finished the repair underneath my bathroom sink in record time and all done professionally. It was a Sunday--I appreciated the prompt service. I give him 5 stars. Also appreciated the Field Supervisor coming to look at any mitigating factors. Thank you!

  • Review 117 (2025-01-05 - Rating: 5)

    Came out sane day and cleared out a whole house clog

  • Review 118 (2024-08-09 - Rating: 5)

    I don’t fix many things. Just not my skillset. And I definitely leave clogged toilets and showers to the pros. Trever came out and snaked the shower drain, fixed a wonky toilet, and dug around the yard trying to find our main clean out. He also gave us lots of good troubleshooting tips and things to watch out for going forward. I feel he went above and beyond the scope of the ticket and certainly exceeded my expectations! 5 stars for that guy. He was professional, friendly, and (not that it matters) clean. Great service, thank you, Roto Rooter and Trever.

  • Review 119 (2022-02-25 - Rating: 5)

    Puia was super helpful in getting my issue resolved and very friendly - serious gold star employee. The fix took him no time at all and he was very helpful in explaining the steps I could take to replace my broken handle. This is the 2nd time I have had the pleasure of dealing with Roto-Rooter and I wont go anywhere else for my future plumbing needs.

  • Review 120 (2020-03-11 - Rating: 4)

    It was difficult to find a company who could work on our failed sewer lift station pump. They were able to come out the next day, and had the necessary pump in stock! It was a large job, and it went smoothly. The pump was replaced, but the next day an older pump failed, which they scheduled and fixed, as well. We were pleased with the service and promptness. Due to the industrial nature of the two pumps (large home, several bathrooms), there was no economical price break, but we were charged an amount which was in line with another time when we had to replace the pump, as well. New pumps now cost as much, but do not last longer. Our previous one only lasted 5 years. Roto Rooters service was as advertised, fast and efficient, and able to handle the situation.

  • Review 121 (2021-11-13 - Rating: 5)

    Water heater started leaking late in a Friday evening. Called a couple services that advertised 24 hour service and the earliest I could get someone out was Monday. Call Roto-Rooter and they were able to have a technician out first thing Saturday. Dave and his helper did an excellent job at the price quoted. Will call them for any of my plumbing needs.

  • Review 122 (2023-08-22 - Rating: 5)

    Erick was quick, clean, thorough and informative. He didnt try to oversell us, and that is a service in itself! Thanks for same-day, satisfactory service!!!

  • Review 123 (2023-04-28 - Rating: 5)

    Everything went smoothly from the initial appointment to finishing the job . The technician 7370 was wonderful taking his time to explain question the I had. Great friendly service all around.

  • Review 124 (2020-04-09 - Rating: 5)

    Vincent was able to get the job done well in a short amount of time. He was on time, very polite. He explained what service and work he did and made sure I understood everything. Great experience

  • Review 125 (2020-08-24 - Rating: 5)

    Phil Stillinger went above and beyond my expectations. Ive been in customer service my entire life and cant say enough about his service. He listened to what I had to say and worked diligently to solve my problem while providing the best service Ive had from anyone in quite some time. Keep up the good work Phil. Youve made me a customer for life.

  • Review 126 (2024-02-06 - Rating: 5)

    Cory Givens was so helpful! He solved all my plumbing problems and I would highly recommend him! Thanks Cory!

  • Review 127 (2020-08-08 - Rating: 5)

    Phil came to investigate a clogged drain. The toilet wouldn’t stop running and the bathroom and hallway started filling with toilet water. We tried to unclog it ourselves but needed a pro.Called Benjamin Franklin plumbing because I’m part of their care program and they couldn’t get here until Sunday no matter how long I’ve been a loyal customer for years. At a friends recommendation, used Rotorooter. They answered at 11pm, and got me scheduled for next day service (Saturday).Phil came out and he was so helpful and informative. We couldn’t find my exterior cleanout, which would have made the snaking much cheaper. He explained the cost difference and he helped me dig in my landscaping to find it. We couldn’t find it immediately. So we did it the expensive way.He called the restoration team for me and worked to unclog the drain. Ended up being a “soft clog” and Phil took care of it. Ron came with a camera to make sure there were no other issues. He helped us locate the exterior cleanout. It was 12 inches below the mulch!!.. below the normal soil line. I’d never seen it in over 11 years.Overall great service!Now I’m working with their Restoration division.Here’s what I have to say to Benjamin Franklin (imagine me dressed as Julia Roberts in Pretty Woman) ....Big Mistake!

  • Review 128 (2024-11-03 - Rating: 5)

    Trevor was quick and very professional. Would use them again!

  • Review 129 (2024-11-17 - Rating: 5)

    They were upfront with pricing and professional

  • Review 130 (2020-08-12 - Rating: 5)

    Kyle (4334) showed up quickly and got right to work figuring out the issue. Was professional, polite, and explained everything perfectly. Issue was repaired quickly. Will continue to call Roto-Rooter for any future issues.....hopefully not though. Thanks again!

  • Review 131 (2024-04-05 - Rating: 5)

    Trever was professional and helped to resolve the issue. He was detailed in his explanation about the issue, the fix, and the suggestions to follow up in case another issue comes up.

  • Review 132 (2020-03-21 - Rating: 5)

    Had a back up in our sewer lines unexpectedly, but Vincent came out pretty quick and identified the problem in just a few minutes and explained what was going on and how he would fix it. I felt comfortable and confident with his plan and all said and done the whole process from phone call to fixed was 2 hours.

  • Review 133 (2024-12-31 - Rating: 5)

    Very professional.Fix the problem right away.

  • Review 134 (2020-04-17 - Rating: 5)

    We discovered that our newly purchased house had many previously unknown but major plumbing issues. A local sewer company had come out first and after a brief assessment put up his hands and said, I dont know what to do, sorry. Called Roto- rooter and they worked with me for a week problem solving and working out a plan to get my plumbing functional again. They were friendly and professional. I am very grateful that they spent so much time looking into permits and making calls (all non billable) to make sure we were on the right track. I think they did a very good job with a very involved and complicated situation.

  • Review 135 (2020-08-23 - Rating: 5)

    Jeff showed up promptly this morning. We asked him and Phil several questions before the new ejector pump was installed in our crawl space. Very happy with their service.

  • Review 136 (2024-07-21 - Rating: 5)

    Super professional and fixed the problem in minutes ! Saved the weekend for me :)

  • Review 137 (2020-03-16 - Rating: 5)

    Whenever we call for an urgent issue Roto-Rooter gives us a 2hour window, however they always show up sooner than that to assist us. Every rep that has been sent out has been great to work with. Cody was our tech recently to come out, he kept me informed of his arrival, the progress and the next steps. We will continue to use Roto-Rooter for our needs!

  • Review 138 (2024-05-17 - Rating: 5)

    They were quick, courteous, and professional. My issue was resolved quickly and efficiently.

  • Review 139 (2020-11-21 - Rating: 5)

    Kaylin and Anibal Worked hard all night tearing out the effected Materials in the basement touched by the sewage water. Started at 2100 and end at 1700 the next day. Joe the project manager stayed out with my family until the crew arrived ensuring the correct equipment was on hand. Zackary drained the water from our main that goes out to the sewer. Everyone did a great team effort to get our home clean and up and running again. The Camera guy showed up today and delivered some bad news. Main line to the sewer needs to be fixed. He showed us the Rotor Rooter financing plans and unfortunately my wife and I were both denied financing. So now we will have to look for another way to fix the issue. Just having $13,000.00 on the side isn’t something everyone has. Thank you for all the help and looking forward to how the pressure cleaning process works for the main line in accordance with the warranty that came with our service yesterday.

  • Review 140 (2022-02-18 - Rating: 5)

    Technician was awesome! He replaced my failed sump pump and then we spent nearly a whole day digging with shovels and pick axes in the frozen ground to find and cut out a huge frozen section of discharge pipe that was undersized and complete garbage from previous homeowners.

  • Review 141 (2019-07-22 - Rating: 5)

    Roto-Rooter and service tech Brandon quickly came to our home and immediately diagnosed our water heater problem. Brandon did a replacement of the faulty part that was under warranty. He also did a quick fix for a plumbing issue on our disposal at no charge. We so appreciated his professional manner on taking good care of us. We would highly recommend Roto Rooter and Brandon for any plumbing work you might need.

  • Review 142 (2024-01-31 - Rating: 5)

    Cory was great! Solved my issue in a timely manner and answered all the questions I had.

  • Review 143 (2024-02-01 - Rating: 5)

    Corey did a fantastic job, he is honest, professional, and easy to work with. Thank you

  • Review 144 (2020-03-30 - Rating: 5)

    Very efficient and professional. Kima arrived within a half hour of me calling and quickly diagnosed and fixed my leaks. He was very polite as well

  • Review 145 (2023-06-14 - Rating: 5)

    Josh arrived quickly on very short notice and worked through the issue as quickly as he possibly could. Very happy with choosing this company

  • Review 146 (2023-08-07 - Rating: 5)

    Had a pipe burst on a Sunday. The technician was very friendly, and did a great job. Would definitely use again!

  • Review 147 (2020-08-02 - Rating: 5)

    Professional, on time for a weekend emergency. Jeff was very nice and explained everything to me. He showed me details on what he felt the problem was. Jeff was also very patient as I tried to find more details out about previous plumbing work.

  • Review 148 (2020-12-07 - Rating: 5)

    Had a clogged toilet on a Sunday evening. Called two other places that claimed 24-hour service but was told would be next day or two. Roto Rooter was true to word. They were out within the two hour window and had the issue quickly resolved. Very professional and friendly. Would call again for any future needs.

  • Review 149 (2020-03-18 - Rating: 5)

    Our technician, Kyle Wiening, was awesome. Came out, diagnosed our issue(s) and fixed them up all in an afternoon while I pestered them the entire time :D. Second time using Roto-Rooter. Would recommend!

  • Review 150 (2020-11-25 - Rating: 5)

    From start to finish the professionals at Roto-rooter took care of a broken pipe and water restoration in my home. Cant thank everyone who was involved enough, especially Robert Naessen, Joe Spears, Mitchell Sullivan, Van the plumber, and Shawn who came out day one and started the process. Definitely will recommend to friends and family. Thanks again!

  • Review 151 (2023-04-21 - Rating: 5)

    Tony and his team were fantastic. I called at 6:30PM and they were here later that evening. Professional and courteous. Thanks guys!

  • Review 152 (2024-10-06 - Rating: 5)

    Great experience. Everything was fixed in no time.

  • Review 153 (2019-05-29 - Rating: 5)

    Jake ( or Jeff) the Plummer was first onsite and found the issue he spent an extra hour making sure the leak was fixed. Joe the sales guy was great, fast and broke down the process. He took over the process to start the claim. He scheduled Miguel, Jack, and Mitch out to start the drying out part. Miguel and his team was able to dry out the damage the next 6 days. They came last night and took all the equipment they used. I was nothing but satisfied with Roto Rooter and the guys they have working for them. Thank you !

  • Review 154 (2020-04-01 - Rating: 5)

    Vala did an excellent job communicating with me the issue, letting me know exactly what he was going to do and how much it cost. I would love to get him every time I order anything. Great job, Vala!!!

  • Review 155 (2024-08-03 - Rating: 5)

    Phillip was a great help quick and efficient

  • Review 156 (2024-06-24 - Rating: 5)

    Came out quick and explained the issue and options. Great job

  • Review 157 (2024-05-23 - Rating: 5)

    Eric was friendly and showed up quickly. Great service!

  • Review 158 (2019-06-10 - Rating: 5)

    This is the second time I have used Roto-Rooter for service. First time was a Sunday with a major toilet drain problem that included a crawl space. This most recent was a much simpler sink repair. Both times service was completed very timely with great craftsmanship! Given other services I have used which are not as dependable, I will only use Roto-Rooter in the future. Very cost effective alternative as well. The service tech they sent is the best!

  • Review 159 (2020-03-12 - Rating: 4)

    Personnel came quickly, within 30 minutes of my call. We had water backing up the sewer line and they scoped the line in a timely manner. Stayed until everything was running again. Great job.

  • Review 160 (2023-12-16 - Rating: 5)

    Quick, professional from start to finish! Would highly recommend. Ruata and David are amazing at what they do!

  • Review 161 (2023-07-15 - Rating: 5)

    Josh was awesome. Great communication skills and professionalism. Fixed us right up in a timely manner.

  • Review 162 (2024-03-05 - Rating: 5)

    Erik did a fantastic job. Very knowledgeable, quick, and efficient.

  • Review 163 (2023-07-30 - Rating: 5)

    We really appreciated Daniel coming on a weekend evening. He was kind and professional and took care of what we needed. Thanks, Daniel!

  • Review 164 (2020-12-01 - Rating: 5)

    Puia.Did a very nice complete job on my cleanout in the front of my house to the main sewer line under the road. He explained the whole procedure before starting to work and he took care of the problem exactly the way he planned. Thank you very much for fixing our problem on such a cold day of 32 degress we would recommend this place to anybody that needs stuff fixed on their house we rate this job a 10!

  • Review 165 (2024-09-16 - Rating: 5)

    Our technician went the extra mile to fix our problem. I would highly recommend them.

  • Review 166 (2020-04-09 - Rating: 5)

    Vincent did an awesome job. He was over within an hour to address our problem. Everything is in working order. Great professionalism and quality!

  • Review 167 (2024-03-18 - Rating: 5)

    He got the job done super fast! I’m very appreciative.

  • Review 168 (2022-02-17 - Rating: 5)

    Had to had emergency replacement of sump pump. Basement flooded! Puia youre The best. Awesome energy and professionalism! Replaced and made waaay better than it was before and educated us on preventative future procedures. This guys are the real deal!!!!

  • Review 169 (2020-11-27 - Rating: 5)

    Our Technician was so professional and explained ever detail of my issues. I could not ask for a better tech than the one I had on Thanksgiving day. So I’m very thankful for Ben From Roto Rooter

  • Review 170 (2024-01-31 - Rating: 5)

    They were kind and went out of there way to find a potential problem and quoting everything out. Gave free advice and allowed you to decide what you wanted to do.

  • Review 171 (2019-06-07 - Rating: 5)

    Great customer service! Great work, and got the job done quickly! We will definitely be using them again if needed. Thank you again Jeff!Margaux and Mike myers

  • Review 172 (2020-12-02 - Rating: 5)

    Tech 2802 was fantastic. Late evening Job where I had a clogged drain. Alex worked hard and diligently to unclog drain and fix up everything. Thank you for coming out and getting this handled at the depot.

  • Review 173 (2020-08-01 - Rating: 5)

    Great service! Jeff arrived at our house promptly and was able to resolve the issue within an hour. He is very professional and friendly.

  • Review 174 (2020-03-09 - Rating: 5)

    I called another company that I have used for all my plumbing needs and they couldn’t help me. I called Roto to see if they could possibly help me. Amazingly, not only were they helpful but within 45 minutes, they were knocking at my door. Vala walked through the house, intently viewed the problem areas and immediately set to cleaning my blockage. When others wouldn’t help me, Vala stepped up to be my family’s hero! Thank God for Roto but even more for a tech like Vala who decided to clean multiple clean outs multiple times to ensure my pipes were clear!

  • Review 175 (2024-11-05 - Rating: 5)

    Great service, cleared the clog quickly!

  • Review 176 (2020-12-12 - Rating: 5)

    I had water in my basement and thought my sump pump had stopped working so I called to have it fixed. Phil was very helpful. He was able to troubleshoot my issue and showed me how to keep the sump pump working.

  • Review 177 (2023-05-31 - Rating: 5)

    Tony did an awesome job repairing our faucet handle in a timely matter and offered us several solutions Would highly recommend !

  • Review 178 (2020-03-14 - Rating: 5)

    Phil Stillinger is awesome! He explained everything so thoroughly with me so I was able to understand what was going on; they are also extremely affordable. I highly recommend their services.

  • Review 179 (2020-12-06 - Rating: 5)

    He was very clear with what needed to be done upfront. He went over my costs depending on the scenarios of what needed to be completed and most of all he was very respectful of my house and he followed cdc recommendations for everything.

  • Review 180 (2019-05-30 - Rating: 4)

    The plumber failed to unplug the ejection pit pump before removing it. As a result, when he pulled the pump out of the pit, it turned on spraying a large area of our furnace room with brown water. He did clean up the area... using our mop. So we are pitching the mop, a fan, and a space heater that were hit by the spray.Roto-Rooter customer support has contacted me and we have resolved the issue. It was a simple, but messy, mistake that was made, but they have made things right.

  • Review 181 (2020-08-09 - Rating: 5)

    I’d also like to specifically point out Kyle has great, no bs customer service, explains the process, and walks you thru possible outcomes. Job was done quickly and effectively.

  • Review 182 (2024-11-29 - Rating: 5)

    Worker was great, fast arrival,

  • Review 183 (2024-02-06 - Rating: 5)

    Cory did a great job. Very nice & Honest. Recommend

  • Review 184 (2021-01-20 - Rating: 5)

    Puic was very professional and efficient. He answered all the questions I had about what was going on. I appreciated his kindness and follow up instructions.

  • Review 185 (2020-11-24 - Rating: 5)

    Brian was awesome, he got in and got the job done at a fair price, and was able to clear my clog easily. Would totally recommend!

  • Review 186 (2024-03-15 - Rating: 5)

    Trevor was excellent and knowledgeable. Very nice gentleman. Thank you

  • Review 187 (2020-12-04 - Rating: 5)

    Kimea (I hope I didnt butcher his name), was great. He walked me through the issues, and went above and beyond to complete the job to my satisfaction.

  • Review 188 (2019-05-28 - Rating: 5)

    Jeff and Jarrett went above and beyond to get to the bottom of my plumbing issue, using a camera to do so. They did a great job, while being very helpful and informative.

  • Review 189 (2023-07-28 - Rating: 5)

    Nelson did a great job. Fixed the issue we had and provide future maintenance tips.

  • Review 190 (2023-09-14 - Rating: 5)

    We had an issue with our plumbing and they showed up quickly and thoroughly took care of the problem. Would definitely recommend them for plumbing issues.

Similar Organizations