Absolute Precision Plumbing, Heating & Cooling

Located in Wakefield, Massachusetts

Address: 58 Aldrich Rd, Wakefield, MA 01880, United States

Phone: +1 781-944-0934

Rating: 5

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-19 - Rating: 5)
Bryan was fantastic. He was very professional and explained everything that needed to be done. My job turned out to be more complicated than originally planned but that didn’t stop him. He got the job done and was extremely kind and friendly . He treated me with respect and I appreciated that very much. I would definitely use Absolute Precision again!

Review 2 (2024-09-23 - Rating: 5)
We recently had both Bryan and Brad S. take a look at our boiler (for annual maintenance) and a leak in our kitchen sink. They both did a thorough job and took the time to explain any issues and how to address them. Also, they arrived on time, were up front about costs (which were reasonable), and left the work areas clean. It was clear they both had a lot of knowledge about their respective expertise areas. We will definitely be calling Absolute Precision again in the future!

Review 3 (2024-11-26 - Rating: 5)
Brad S from Absolute Precision, a company I endorse wholeheartedly, repaired my oil burner just in time for winter. He was efficient, friendly, fully knowledgeable of the system and a pleasure to work with. I won’t hesitate to work with the owner, Ken, and all of his staff in the future. Thanks all for a job well done!

Review 4 (2024-09-19 - Rating: 5)
Look no further than Absolute Precision for service on your oil burner. I’ve used several companies for installation and service and non are better, more knowledgeable or more professional than Absolute. Those who come to your home will be friendly, efficient and care for your home as if their own. The two Brads are a great team representing this company. Today Brad S did another top notch tune up. Thank you!

Review 5 (2024-06-21 - Rating: 5)
Brian was excellent in every way. Extremely thorough finding a few issues beyond what we noticed. Communication was great and solutions were quickly installed and issues resolved. Highly recommend!!!Another service performed by Bryan….Very professional and courteous. He did not hesitate to check out another issue I was having. He answered my questions patiently and in detail. We highly recommend and will not hesitate to call him back

Review 6 (2024-07-14 - Rating: 5)
I had a leaking garbage disposal and put in a call. Bryan came the next day and had it replaced in a couple of hours. He even had one on his truck so no delay. Great service and Bryan was a pleasure to work with. Highly recommend.

Review 7 (2024-11-13 - Rating: 5)
I have been using Absolute Precision for 6 years. Quality work by knowledgeable technicians who show you what needs replacing inform you of the cost beforehand.

Review 8 (2024-06-27 - Rating: 5)
Bryan from Absolute Precision Plumbing did a wonderful job replacing the valve stem on my Symmons Temptrol shower control. He was very efficient, professional, and explained everything he did in a simple and easy to understand manner. I recommend Absolute if youre looking for plumbing assistance.

Review 9 (2024-05-31 - Rating: 5)
Bryan and Ken are a class act! Professional, personable and can explain things so that the average homeowner (new or old) can understand the issue, options and outcomes, etc. I’ve used them several times now, some even in “I need you over right now” mode, and they’ve always managed to make me feel like a valued customer. I would highly recommend their services. Thank you Absolute Precision/Ken/Bryan!

Review 10 (2023-12-21 - Rating: 5)
Ken and the team at Absolute Plumbing are fantastic. They are the only service provider I use. The whole team is dependable, trustworthy and personable. Whenever I have an issue they are there asap. Recently my 20yr old FHW furnace failed needing to be replaced. I left a message that evening and the guys were there the next day. So we didn’t have to take cold showers, they were able to reconfigure the system so hot water was still available while we waited for the new furnace to arrive. With the cold weather upon us, they found a way to make our life comfortable by fitting this emergency into their busy schedule and putting in a 12hr work day for the removal and install. I’ll also add that their price point is right on target. Hats off to this 5 star team!

Review 11 (2024-10-08 - Rating: 5)
Same day service for a leaky pipe. Fast, efficient and well done. Bryan was great to work with.

Review 12 (2024-04-23 - Rating: 5)
These guys are real pros. They provided honest feedback on a furnace issue and completed a furnace replacement meticulously and efficiently. They are very responsive to questions over calls or text. I appreciate their flexibility and reliability with appointments. Highly recommend!

Review 13 (2023-10-21 - Rating: 5)
Absolute Precision has served us splendidly for years, with prompt, professional, and perfectly aimed work. The work of Bryan is exceptionally provided. While some plumbing service providers address only obviously needed services, Bryan always looks pervasively at any services that that might be needed, even if not in areas that we identified, saving us from future difficulty. We are very grateful for his skill, professionalism, and attention to detail, and for Ken, who leads the firm and fills us with confidence. IOur recommendation for the enterprise could not be higher.

Review 14 (2023-02-06 - Rating: 5)
We had a burst pipe over the weekend due to the cold weather. Ken was able to get someone to us in just over 24 hrs after my call. Bryan was super communicative in what work needed to happen to repair the pipe and was efficient in his repair and restoring our water. He was also observant and notice another slow leaking faucet and offered recommendations for how to fix that. Super appreciated the attention to detail, professionalism and speed of service.

Review 15 (2023-12-01 - Rating: 5)
Very glad I chose Absolute precision to replace my sump pump. Bryan was very genuine and trustworthy. As a first time home owner, he took the time to explain everything to me. I will absolutely be using them in the future!

Review 16 (2023-12-29 - Rating: 5)
We are very satisfied with our service from Absolute Precision Plumbing, Heating & Cooling. Bryan was able to come out right away and diagnose our issue. He was professional and thorough. We would highly recommend them!

Review 17 (2024-04-03 - Rating: 5)
My first time using Absolute Precision Plumbing, Heating & Cooling today, and I had a very positive experience. Woke up to no heat or hot water and got a very quick response. Brad S. “Stolly” arrived within a couple hours and meticulously diagnosed the problem and actually addressed some shoddy work done by a previous plumbing company. He explained everything fully, was able to procure the part in a timely manner and fix the problem with the boiler. Although the replacement part was expensive, the charge for service and labor was very fair. Stolly was very personable. I will definitely be using them for any future needs.

Review 18 (2024-08-21 - Rating: 5)
Bryan was very knowledgeable and clear about all costs. He clearly had a lot of expertise and was also very efficient.

Review 19 (2023-08-03 - Rating: 5)
Bryan was professional, polite, and fully apprised us of what was involved in solving our plumbing problem and discussed pricing before starting the job. The job was completed in a timely manner. I’d use Absolute Preston again!

Review 20 (2023-07-19 - Rating: 5)
We were pursuing someone to come and install some type of central AC unit in our home and I reached out to Absolute Precision as one of the places. I had a few companies come by to discuss the overall problems we had with the heat in our home and was met with a variety of solutions and analysis. Ken with Absolute Precision hit the mark for us amongst a few of the others in terms of price, neighborly recommendations, attentiveness to schedule, and reliability/responsiveness for communication.We are happy that we chose Absolute Precision for this project. I had a home that we ended up getting 2 Mitsubishi Condensers with 2 heads and an additional floor of a ducted air handler to go along with it. Initially we ran into a lot of trouble with the attic and some plans we were hoping to execute prior to the installation. Ken was really patient to help me through the process which was really appreciated. He was able to provide me a contact to install plywood in our attic which ended up turning into a bit more of an ordeal than we originally thought involving more insulation work beyond that but was able to hold onto the units for us in the meantime.Once the prior-attic project was done and equipment was held out for us, he was able to get us in before the summer hit. The workers that had come by were extremely respectful and friendly. They were really easy to talk to and patient with all my questions. They cleaned up after themselves and laid down necessary precautions for all their steps.All-in-all they were here for about a week total. One unit was done ahead of the attic being finished and didnt pressure on getting any administrative steps done before everything was buttoned up by the end which was appreciated. The work that was completed in the attic was definitely a work of art. They were very accommodating to think of the best routes to take to maximize space for storage which was our main concern. Ken was also helpful to provide any and all details for obtaining local rebates as well.Since installation, the AC has been working great throughout the house. We had one minor issue that they were quick to come back and resolve the same week. Great guys / crew and would recommend. Glad we were able to connect, will continue to reach out in the future.

Review 21 (2023-10-18 - Rating: 5)
Absolute Precision provides prompt and quality service - we requested a service call for our toilet and he was out before end of business the next day. Brian was pleasant and fixed the problem. Absolute Precision is the company to call when you need quality plumbing or heating services.

Review 22 (2023-07-27 - Rating: 5)
Absolute Precision provided excellent plumping services. Bryan was punctual, professional & quick to locate my plumping issue. I am glad that my friend Ellen S. Refers me to call Absolute Precision for my plumbing issues. I highly recommend them will definitely use them for any plumbing services.

Review 23 (2024-12-24 - Rating: 5)
Bryan did a great job determining the origin of a water leak before it led to a greater problem.

Review 24 (2021-09-27 - Rating: 5)
Had a great experience with Absolute Precision recently. Having issues with our first floor bathroom, and couldnt be happier. They responded immediately to my inquiry, and scheduled quickly. The plumber Bryan was on time, courteous and did a great job. Would definitely recommend for anyone needing an experienced plumber

Review 25 (2024-10-08 - Rating: 5)
Did a great job fixing our faucet and toilet. Bryan was a nice guy.

Review 26 (2021-10-03 - Rating: 5)
Absolute Precision Plumbing replaced our water heater. Ken responded to my call very quickly and called me back with all of the information about the different options we had. We scheduled a time for the work to be done. Bryan showed up as scheduled and arranged to have the new water heater delivered on time. Bryan was very friendly and professional, and finished the job in a timely manner. He also showed me what was different on the new water heater and made sure i had all the information i needed. With the endless rain we have had recenlty getting a water heater around to the back of our house through the soggy, muddy hill and lawn must of been a challenge but Bryan never mentioned it. We were very happy with the service Absolute Precision provided. We have been using them for years and will continue to do so.

Review 27 (2022-07-19 - Rating: 5)
Great company! Our water tank started leaking, we called Monday morning, received a reasonable quote, Brian showed up within a couple of hours. He was knowledgeable, professional and very thorough. Explained everything and replaced the tank in just a few hours! Hot water back on. I would definitely use Absolute Precision again!

Review 28 (2024-08-19 - Rating: 5)
Bryan was very quick, knowledgeable, and professional. Wouldn’t hesitate to use this company again!

Review 29 (2022-07-22 - Rating: 5)
Bryan was very professional and told us what he was going to be doing every step of the way. The work was a quality job. It was nice to be able to call Absolute Precision and have a plumber arrive the next day to fix our leaky pipe. He had the house water back on before lunchtime.

Review 30 (2021-06-25 - Rating: 5)
Absolute Precision was recommended to us by various neighbors. They installed a ductless mini-split AC system in our single-family cape and we couldn’t be happier with the process and results. Ken and his team were fantastic from the start. From the first phone call consulting with Ken and inquiring about mini-split systems (before my husband and I closed on our new home), all the way through applying for Mass Save, scheduling, loan process, and install of 4 heads and two condensers just in time before the heat of late May (!) hit. Ken was super responsive, always ready to answer any of my questions, patient (Mass Save process), and accommodating to my ideal schedule of install. And he is funny and nice! :-) We are very happy to have found Absolute Precision. I feel they’ll have our back whatever (heating, cooling, plumbing) issue I’ll throw at them!

Review 31 (2023-08-07 - Rating: 5)
My water heater had a small leak. They came out right away to look and did an amazing job taking out a very large tank out of a very small area. It seemed like we were going to have to take a wall down to get it out, but they figured it out and replaced the tank with a skinnier version. Everything went so smoothly. We had plans that day and we didn’t need to cancel. They took care of everything and made it seamless. I’ve used them before and they are great.

Review 32 (2021-02-26 - Rating: 5)
I have always had such a great experience with these guys. They have always been super helpful and responsive, they give me fair prices, and the work is always a quick and easy process for them to complete. For example, I called them up Thursday morning at 10 with a water leakage issue where i had to turn off the water at my house to avoid any damage. Ken got right back to me and said he would have someone over that afternoon. Bryan showed up early afternoon, came in, saw the issue, figured out the fix, and went to work. He also was very helpful in answering a few other questions I had. Bryan was very knowledgeable. Great experience overall and would definitely recommend.

Review 33 (2022-08-16 - Rating: 5)
Last year, they installed a new furnace, water heater, air handler and air exchanger. It all went off just as planned, no surprises. All of the equipment works great. Just today, I needed a few things done, and Bryan came and took care of them all. 1, 2, 3, all of the issues I had were resolved. Bryan is easy to work with, and explains what hes doing. When my daughter needed mini splits, I suggested Absolute Precision, and she and her husband love the system.

Review 34 (2023-07-20 - Rating: 5)
We were very happy with our experience with the Absolute Precision team who recently installed our new mitsubishi mini split system. Ken is very responsive and the team was courteous, kind, and honest. I also appreciated the cleanup afterwards.

Review 35 (2021-03-23 - Rating: 5)
Had a great experience with Absolute Precision. We used them to both repair our furnace and fix leaks from our shower and outdoor faucet. They were excellent for both. Bryan was great, explained everything he was doing clearly, and answered all of our questions thoroughly. Highly recommend!

Review 36 (2024-05-09 - Rating: 5)
Brad S “Stolly” arrived on time and advised me what he was going to do and what to check to be sure my HVAC will be running properly for the summer. Brad also serviced my tankless water heater.Brad thank you for all your help…

Review 37 (2024-09-18 - Rating: 5)
Bryan did a first class job installing a new toilet in my upstairs bathroom. Could not be more satisfied !!!

Review 38 (2023-08-07 - Rating: 5)
Bryan did a wonderful job replacing a valve in our bathroom sink. He also gave great advice on replacing faucets down the line. He arrived right on time and was flexible with rescheduling. Thanks Bryan!

Review 39 (2023-09-29 - Rating: 5)
I needed an immediate solution for a sump pump issue - Brian came out within an hour and got a plan together. Project was completed w/in 2 days of my call. I am very happy with the company and service. Thank you!

Review 40 (2019-04-03 - Rating: 5)
We were thrilled with Ken’s customer service. I submitted a request for an estimate online one evening. In less than 48 hrs, he not only came to our home to price out the job, but actually got the formal quote out to us as well. When I reached out to confirm our appointment for the install, I heard back in less than 24 hrs. The team arrived on time and were professional. Thanks again and we will absolutely be using Absolute Precision for all of our heating/plumbing needs in the future.

Review 41 (2022-09-07 - Rating: 5)
I requested a review of my plumbing system throughout my house. Bryan was professional in every way. He explained everything clearly, allowed whatever time I needed to fully understand what he was doing. I would refer Absolute Precision to anyone who needs plumbing, heating or cooling services. I received five star service.CSC

Review 42 (2021-06-14 - Rating: 5)
Absolute Precision has been great to work with, over the course of a few separate things weve had done. Theyre professional, respond quickly to outreach, and get work done in a timely manner. Bryan has been to our house the last couple times and hes been great. Highly recommend Absolute Precision.

Review 43 (2016-07-12 - Rating: 5)
Im very glad I chose Ken and his team from Absolute Precision to install my new heating and air conditioning system. They are efficient, honest. reliable and very pleasant to work with. They care about people first and you can trust them to know what the right procedure is for you. I plan to stay with Absolute Precision for all my plumbing needs. I highly recommend them!!

Review 44 (2015-06-28 - Rating: 5)
I have called upon Absolute Precision Plumbing twice during the past 6 months. First to repair a hot water problem. I was so happy with the service, I called upon them again to install two new toilets and a vanity. Ken is always very responsive, pleasant and courteous. Randy, who has come to the house a few times, is always prompt and is also very pleasant to deal with. The work performed is timely and priced reasonably. For reliable service, I highly recommend Absolute Precision Plumbing.

Review 45 (2021-12-17 - Rating: 5)
Bryan did a great job replacing my old toilet with a new Kohler which I order through Absolute Precision. He ran into a snag when removing the old toilet as the old Flange was totally rusted and turning to dust, which we werent expecting, but he ran out to the truck and, luckily, had a new replacement flange available. He finished the job, hauled away the old toilet, and left everything clean. Id recommend Absolute Precision as they have always been professional, competent and have a good work ethic.

Review 46 (2024-02-02 - Rating: 5)
They returned my call in a timely manner. Service was provided within 6 hours, even though this was not an emergency. Technician was thorough and explained everything he did. I also felt the cost was reasonable.

Review 47 (2018-12-01 - Rating: 5)
Absolute precision came to my home on a Saturday to fix my furnace. Fabio did a great job diagnosing and fixing the problem quickly. He stayed long enough to make sure it was running consistently. Ken and Fabio were very professional and their prompt service was much appreciated. I highly recommend them.

Review 48 (2021-07-20 - Rating: 5)
We were able to arrange an appointment for replacement of an old sump pump on fairly short notice. Our technician, Bryan, was on time and courteous. In addition to replacing the old pump, Bryan advised us on the best, most efficient means of distributing water pumped through exterior pipes and recommended against a procedure, which we inquired about, that would have been costly and unnecessary.

Review 49 (2023-01-18 - Rating: 5)
Ken and his team (Bryan helped me with a furnace issue today) are the best folks in the business. They’ve taken care of my house for 12 years, and I’ve recommended them countless times (and will continue to do so - they’re fantastic).

Review 50 (2024-12-26 - Rating: 5)
Excellent service again from Bryan, Even on Christmas Eve!

Review 51 (2023-12-13 - Rating: 5)
Great work, and very timely to resolve issue. Bryan is courteous, respectful and knows his stuff. Very nice guy to have in your home. Have full faith in his knowledge.

Review 52 (2022-03-03 - Rating: 5)
Ken of Absolute Plumbing has provided service for us many times over the years. He always responds to calls or texts promptly which is great! But, even more importantly, the plumbing service he and his employees provide is always well done. Excellent work! Good guys!

Review 53 (2022-04-24 - Rating: 5)
Bryan was on time, professional, and serviced the boiler without any interruption to my day (I work from home). Absolute Precision previously installed my boiler and water heater. Highly recommend them for small and large jobs.

Review 54 (2020-09-30 - Rating: 5)
I have used Absolute Precision multiple times and have always found them to be great to work with. Ken is highly responsive and can always get someone on his team to come out quickly to deal with the problem. Ive found him to be honest and to be a straight shooter. His team has always done great work for us.

Review 55 (2019-06-05 - Rating: 5)
We highly recommend Absolute. Ken was very responsive every time I called him. His quote was below other quotes we received for a new forced hot air furnace and ac unit. His crew was always courteous and professional even with our small kids around. Absolute completed the job in a timely manner and we are enjoying our AC just in time for summer. We recommended Absolute.

Review 56 (2024-09-26 - Rating: 5)
We are very happy with with the service provided by Brad. We needed our gas boiler serviced to get ready for the season. Brad was very informative in explaining everything he was going to do and answered all of our questions that we had. He is a very nice man whom we were happy to meet. Absolute Precision Plumbing Heating & Cooling Inc., in our opinion is a trustworthy business able to take on what ever job you may need.

Review 57 (2021-07-08 - Rating: 5)
Ken and Staff ( Bryan ) at Absolute Precision Plumbing and Heating are highly regarded and recommended for their outstanding customer service and quality workmanship at a fair price . We recently needed a Kitchen Faucet replaced and as usual absolute Plumbing exceeded our expectation from consultation to installation of our new fixture. Thank you again Ken and Bryan. Great Job!Best Regards,Ida FloriddiaBoxford, MA 01921

Review 58 (2023-11-06 - Rating: 5)
Brian did a great job replacing an old toilet after re-flooring the bathroom. He over came all the obstacles our old house threw at him without complaints or taking short cuts.

Review 59 (2020-01-15 - Rating: 5)
I have used Absolute Precision Plumbing for smaller projects in the past e.g. garbage disposal installation etc and liked Ken’s (owner) professionalism, friendliness and attention to detail. I noted early on his honesty - I had bought a new house and asked him to look at a couple of things. I was worried about one of the pipes in my house but he reassured me that it was ok and not something that I needed to prioritize when it came to fixing some problems in the house. I appreciated his honesty and the fact that he wasn’t trying to get me to spend money on everything right away as I wouldn’t have known any better. After some research they appeared to be the best company to use for an oil to gas conversion for my furnace. I got a few quotes and they were one of the more reasonable. They have also done a lot of the conversions in this area and I found out afterward, used by most of my neighbors. I’m so glad I followed my instincts and went with them as they did a phenomenal job. As a new homeowner I was clueless about the whole process but Ken and his crew were very patient, responsive and helpful every step of the way. Ken really went above and beyond and helped me with challenges I encountered with some of the Mass Save paperwork. He even referred me to a lender who was very familiar with the paperwork / process with Mass Save and extremely helpful too. Considering how busy Absolute Precision Plumbing are, I was amazed to be treated and feel like I was their only customer. Ken was always quick to answer any questions I had and I felt like he genuinely wanted me to be happy with his work and the whole experience. I find quality customer service is getting harder to come by so I really appreciate this company. I got the same level of excellent customer service from his crew, and in particular one of his employees, Brad. Interacting with employees at this company was always a very pleasant experience. They worked with my crazy hospital work schedule, treated my house like it was their own by taking care of / protecting everything and were very considerate / aware not to leave doors open and risk letting my indoor cats out. I felt comfortable letting them work at my house while I was gone. I am very happy with the whole experience and can’t say enough positive things about them. I told Ken he has a customer for life! I’m so happy to have found a company that offers such fair prices along with such an excellent level of customer service. I would recommend them to anyone I know - go with this company; you won’t regret it. Thank you Ken!

Review 60 (2016-12-12 - Rating: 5)
Our 27 year old furnace broke down on a cold December Monday, so we called Absolute Precision. It was discovered to be beyond reasonable repair, and we were worried it would take days to replace. To our delight, Ken was able to order a new furnace, create space in his busy schedule, and have it installed a fully operational in less than 24 hours! I cant say enough about the great service and high-quality workmanship we get from Absolute Precision.

Review 61 (2017-05-02 - Rating: 5)
Update 5/2/2017:Well its been a year and almost done finishing my basement. Ken redid all the plumbing for my new laundry room and added a new laundry tub. Everything worked really well and Ken was really flexible with the scheduling which was key to this project. While he was finishing the tub I had additional work in the upstairs bathroom. I was replacing the bathtub face-plate when I ended up breaking a screw. 50 year old screw was stuck in the threading. I tired to remove the screw by drilling it and using that counter tool but after a few hours I gave up on that. Ken took a look and they tried everything they could to first drill the screw out and replace the pipe from our closet which already had a whole for access. After trying to finish the task with minimal damage, it was clear that my only option was to open up the ceiling below the tub and fix the entire trip=lever and drain pipe. Boy am I glad I did and Ken was there to do it. My pipe was all corroded and cutting back a section of the pipe, the other piece snapped off. This could have happened at any time. All this to say that Ken made the right decision and made sure it was fixed right. I wouldnt use anyone else for any of our plumbing needs. Thanks Ken and Absolute Plumbing and Heating!I used Absolute Precision Plumbing to re-pipe the pipes(house heating, hot water and cold water) in my basement ceiling because they were between 2 to 6 inches (or even more) from the floor joist. We are in the process of finishing our basement and since I am tall, the extra head room was needed. Ken came to our house and was very knowledgeable and answered all of my questions. He gave me a quote in a timely matter for a reasonable price for the work to be done. The work was done promptly and his crew did good work. They did miss one of the pipe to re-pipe to the ceiling. It was in a slightly darker place of the basement. I called Ken up that night and he immediately scheduled the work to be done the next business day. To me this is what differentiates Kens business. It says a lot about Ken and how he treats his customers. He could have easily left me hung to dry but he didnt. I feel like my future projects will be in good hands and I definitely recommend Absolute Precision Plumbing.

Review 62 (2021-06-25 - Rating: 5)
Had a leaky corroded water pipe; was able to control the leak so not a major emergency. Ken responded quickly via phone. Bryan came to the house a few hours later; assessed the problem, told me the charges (very reasonable) and fixed everything in less than 1 hour. very professional. I would use their service in the future.

Review 63 (2021-11-20 - Rating: 5)
We have had Absolute Precision handle all our heating/HVAC needs since we moved to Beverly and have found them to be just that: precise. All work has been done to a high professional standard and communication skills are excellent. I couldn’t recommend them more highly.

Review 64 (2016-04-25 - Rating: 5)
Ken and his team were quick to respond to our request for a quote for central air. The price was fair and the work was performed quickly. There were no up-sells or other charges. When everything was said and done the estimate was all inclusive and the final bill reflected exactly that price. The work was performed professionally and the team showed up exactly when they said they would. My experience with Absolute Precision was very positive.

Review 65 (2018-08-29 - Rating: 5)
Absolute Precision Plumbing is THE absolute best plumbing company I’ve ever worked with. Ken Roberts, the owner is excellent at his job, professional and very quick to respond to emergency situations. I would highly recommend him for all your plumbing needs. Thanks, Ken.Kathleen Liakos

Review 66 (2017-03-27 - Rating: 5)
Keith was great to work with. Id been having problems with a forced hot water heating system for a while, after a quick review Keith suggested a great fix. A few days later it was fixed.One thing I appreciate is his responsiveness. I feel with plumbers, electricians, etc. communication is sometimes an issue. Keith is an exception. Always got back promptly and with the needed information. Id gladly use him again and recommend to anyone.

Review 67 (2022-06-15 - Rating: 5)
First time user. Brian was awesome! Adjusted my tub drain lever as water wasn’t draining well while shower was running. Explained everything so well , neat, friendly. Highly recommend this company

Review 68 (2023-06-21 - Rating: 5)
Exceptional service/cleaning of our Mitsubishi mini-split unit. Brad was extremely thorough, super informative, and very pleasant! Would highly recommend.

Review 69 (2024-06-26 - Rating: 5)
Brian was highly competent, knowledgeable, respectful, and worked the problem. As good as can be.

Review 70 (2024-11-10 - Rating: 5)
We scheduled routine maintenance on our boiler and ended up also needing the igniter replaced. Brad explained everything thoroughly and made an extra trip to make sure we had the igniter installed same day. Will definitely be calling them again for a/c service in the spring.

Review 71 (2021-08-27 - Rating: 5)
They were very responsive when scheduling the appointment. Bryan came today, was on time, work was excellent, cleaned up leaving no mess at all. We will be using them in the future for all heating needs!

Review 72 (2024-07-19 - Rating: 5)
Brad S was just her servicing my central air units. He was personable, very thorough and explained everything. I’ve had people here in the past that were not as thorough and I really appreciated his transparency as well. This is now my go to company, I cannot say enough great things about Brad. Thank you very much for the work you did! Gives me peace of mind.

Review 73 (2022-11-21 - Rating: 5)
Terrific service as usual. The new guy, Brad, did a superb job. He was a pleasure to work with. My wife and always turn to Ken and A P for our HVAC needs.

Review 74 (2021-08-02 - Rating: 5)
Bryan came out to fix a toilet that was leaking. He was so thoughtful, professional and just a really nice guy. Ken, he is a keeper. Will always recommend Absolute Precision. Thanks

Review 75 (2015-11-05 - Rating: 5)
Fast, reliable, honest service. For 20 years, Ken has been advising us on our system, including expanding into two additions. He always took a conservative approach, to help us save money. This year, he advised us that our 30 year old boiler needed replacing, and I knew I could trust him. Since we will be moving in a few years, he did not recommend a super efficient and much more expensive system, since we would not live here long enough to get the savings, even though he would have earned more money doing so. Ken delivers honesty that is hard to come by.

Review 76 (2015-06-23 - Rating: 5)
We have used Precision Plumbing a few different times when we were in need of a plumber. They responded immediately and came out promptly to assess our situation. They are honest, have very reasonable prices, and provide excellent service. I highly recommend them!

Review 77 (2022-06-09 - Rating: 5)
Bryan explained my plumbing situation, helped me understand what did and didn’t need to be done, and then got the work done quickly and cleanly. I would definitely call him again if I have more plumbing work I need done.

Review 78 (2024-10-28 - Rating: 5)
Brian did an excellent job very friendly honest no problems thank you so much!!

Review 79 (2018-08-16 - Rating: 5)
Very professional and quick to get back. In our experience, we felt other places were trying to get more money out of us by exaggerating issues or timelines. The crew at Absolute Precision has always been extremely honest and great at explaining everything to us. Highly recommend!

Review 80 (2016-05-10 - Rating: 5)
If you want it done quickly and correctly, Absolute Precision is who you want to call. Ken has a great team of guys whom Ive been using for years at multiple houses. I highly recommend the Copper Club. It will pay for itself.

Review 81 (2024-08-08 - Rating: 5)
Im selling a home in Medford, MA, and had Absolute Precision do a variety of fixes needed to get the home ready for listing and sale.The work was done by Bryan, and rarely have I had someone go so above and beyond when performing work in my home. Bryan gave us detailed quotes on all the work we had asked him for, but also did an inspection of the rest of our plumbing systems and found a few other major issues that needed to be fixed ASAP to prevent potential water damage that we didnt know about.Bryan worked an incredibly long (12hr+) day fixing our leaky heating pipes and unexpectedly replacing our water heater which was about to go. The work itself was done very professionally and looks great, which I expected from my agents recommendation and the many good reviews of the company.What goes above and beyond for me was the length of day and effort that Bryan put in to make sure all of the work could be done before our listing photos were taken the next morning. The house had already been deep cleaned, and I was also impressed by the care he put into make sure the entire area was cleaned up before leaving so photos could be taken the next day without needing additional cleaning. Including removing marks from the walls, pipes, debris, the water heater, etc. He also fixed a sink that had overflowed from a dehumidifier and cleaned up the water that had spilled, despite it not being someone we had explicitly asked him to do or even knew had happened.Bryan also called when finishing the job to see if the garbage cans were ours that needed to be taken inside, and watered the plants since Im an hour away and no longer live there full time.Really an amazing job and I would use this company, and ask for Bryan specifically, again in a heartbeat!

Review 82 (2021-05-01 - Rating: 5)
I have a forced hot water system. One of the pressure valves was stuck . Bryan easily diagnosed the problem and fixed it right away. He also fixed the air that built up in the pipes and the lack of water flow. Very friendly and informative.

Review 83 (2024-02-12 - Rating: 5)
Responsive, thorough and on time. Bryan did a great job and explained what was done and made several recommendations. Thank you

Review 84 (2023-11-13 - Rating: 5)
Brian came in and fixed the leak in our tub. We know him, Ken always has Brian come to our house, which is great because he knows us and we know him.

Review 85 (2024-08-14 - Rating: 5)
Brian provided excellent service. Very clean and efficient! I would have no problem recommending Absolute Precisiong to anyone in need of plumbing, heating or AC service.

Review 86 (2024-07-10 - Rating: 5)
The fan in our central air conditioner unit was not spinning during this recent heat wave and our house felt like an oven. My wife and I called Absolute Precision Plumbing, Heating & Cooling and Brad S. came out the next day. Brad was amazing. He was very friendly and answered all of our questions. He quickly diagnosed the problem and got the unit up and running again. We also hadnt had our central AC serviced in quite some time and he cleaned it for us. We will be using Absolute Precision Plumbing, Heating & Cooling for all of our plumbing, heating and cooling needs. Thank you Brad!

Review 87 (2017-11-09 - Rating: 5)
Absolute Precision Plumbing is great! They are very professional - always returning calls promptly - and their work is top notch. In addition, they are wonderful to deal with. They are friendly and their prices are fair. I highly recommend Absolute Precision Plumbing!

Review 88 (2020-08-05 - Rating: 5)
Our central A/C unit gave out a few days ago - called one company and they couldnt get here for at least a week. Found out about Absolute Precision via FB Community Group - and gave them a call in the morning - They arrived about 3 hours later and fixed the broken capacitor in no time. Highly professional, friendly, and explained a lot about the system to me. DEFINITELY recommend!

Review 89 (2021-12-17 - Rating: 5)
This the BEST company for plumbing and HVAC! Weve used them multiple times and they are very responsive, reliable (always show up when they say they will), very professional, and very fair prices. Cant beat them for all your needs!

Review 90 (2024-05-07 - Rating: 5)
Messages are returned promptly! Technician wise early and completed the services quickly. He took the time to explain everything and showed me the work that he was doing.

Review 91 (2019-10-21 - Rating: 5)
Ken and his cell worker were fantastic. They showed up on time, completed the job on time and stayed in touch with me before the service was started to make sure I was in the loop.Would recommend Ken to anyone no doubt.

Review 92 (2022-09-09 - Rating: 5)
The service tech, Brian, was courteous, seemed very professional, and explained what he was doing on the routine maintenance of my boiler. Heating season hasn’t yet begun, so I can’t evaluate the results yet.

Review 93 (2020-08-06 - Rating: 5)
Arrived within two hours of call for assistance. Fabio was professional and knowledgeable. The AC issue was resolved quickly and affordably. I will definitely call upon Absolute Precision in the future.

Review 94 (2023-02-13 - Rating: 5)
Brad S worked his tail of on my Boiler upkeep. Talked me through what he did, took pictures for me to see how bad I let things get. Great service for the 2nd timeThank you

Review 95 (2019-07-27 - Rating: 5)
Ken and his team did a great job installing our basement sink and fixing our AC on the hottest Sunday I can recall. They were also very careful with our indoor-only cats, which we appreciate.

Review 96 (2022-05-26 - Rating: 5)
1st time customer. Responded onsite within 48 hours of my call. Bryan was on time and did a great job.

Review 97 (2022-07-12 - Rating: 5)
Came in to the rescue after being ghosted by our previous company. Did an excellent job, very professional, and our house is cool again. Would highly recommend their services.

Review 98 (2023-03-21 - Rating: 5)
Bryan was very personable and professional. Explained everything to us. They are our go-to plumbers!

Review 99 (2021-01-22 - Rating: 5)
Work completed by Bryan at my home, he did an excellent job. Provided me with all the information I needed and was extremely courteous. I commend him to your attention.

Review 100 (2018-05-17 - Rating: 5)
Ken and his team were great! They worked with us on scheduling and were super helpful in accommodating our requests and needs. I highly recommend them!

Review 101 (2023-09-08 - Rating: 5)
Brad took care of the issue right away and did a great job explaining the system. Highly recommend him!

Review 102 (2024-06-13 - Rating: 5)
Bryan at Absolute Precision did a great job after our water heater died this morning. New heater replaced and hot water within just a few hours. Very professional team, dependable and with a high attention to detail and quality. Highly recommended.

Review 103 (2020-01-15 - Rating: 4)
These guys were great! Quick response, came to do the job quickly and efficiently with a good attitude. Pricing over the phone was accurate to what was actually charged, very straightforward. Glad I found these guys!

Review 104 (2024-06-30 - Rating: 5)
Great service. Bryan was very informative and very thorough.

Review 105 (2023-03-08 - Rating: 5)
Bryan came out today to service our heating system. He was professional and explained exactly what he did.

Review 106 (2023-12-13 - Rating: 5)
Bryan did an excellent job !He was very knowledgeable and a great guy !

Review 107 (2024-06-23 - Rating: 5)
I have been using Absolute Precision to save me from plumbing emergencies, AC and Heating for years. I know of no better place to go. Service men are always knowledgeable and excellent.

Review 108 (2024-06-06 - Rating: 5)
Brad Stolly and Ken at Absolute precision are the BEST! I work with a lot of HVAC folks in my job as a realtor and they are calming, factual, and reasonable. I recently had an AC issue and they fixed it with no stress or complaints. I’m really grateful they are in their marketplace and will only use them moving forward.

Review 109 (2024-06-27 - Rating: 5)
Bryan was awesome and got the job done quickly and seamlessly! He also helped us avoid cutting a whole in our whole to fix our hose/spicket. Thank you!

Review 110 (2024-06-03 - Rating: 5)
Bryan was on time, professional, knowledgeable and if I could give 10 stars I would. Ken and his team at Absolute Precision are excellent. Highly recommend

Review 111 (2021-01-27 - Rating: 5)
Able to get an appointment for the following day. Bryan was punctual, polite and friendly. Took the time to answer questions and provide a tutorial.

Review 112 (2020-01-30 - Rating: 5)
Fabio came out and serviced by Alpine Boiler which Im very pleased with. Any requested that I had he was eager to answer. You have a customer for life with me.

Review 113 (2024-06-20 - Rating: 5)
Bryan was knowledgeable, professional, and fast. Thank you!

Review 114 (2022-12-20 - Rating: 5)
Bryan is always very informative about the job he’s done multiple fixes at our home and we’re always happy!

Review 115 (2024-05-14 - Rating: 5)
Absolute Precision installed a new gas boiler & HWH for us a couple of years ago. Ken and his team, did a great job! On time, no up charges.Recently, Brad Stolly was at the house to perform the annual maintenance/system check (they even initiated the reminder call so I didnt forget).He was prompt and efficient and answered all my questions.Left the space neat & clean. We highly recommend Absolute Precision.

Review 116 (2024-06-16 - Rating: 5)
Great service great communication good pricing what more can you ask for?

Review 117 (2023-05-04 - Rating: 5)
Fixed my leaking radiator talked through what they were doing so I understood options etc seemed to have done a great job.

Review 118 (2024-03-13 - Rating: 5)
Brad Stoll did a great job at my house, installing a new water heater and disposal, and changing the water head in my shower. Friendly and unassuming, Brad is a wonderful technician. Thank you.And a week later, Bryan installed a new toilet in my guest bathroom, and adjusted my shower so that it provides actual hot water. I couldnt be more pleased with his work. Ill probably be in the market for a toilet in my main bath soon!

Review 119 (2022-08-22 - Rating: 5)
Bryan was very knowledgeable, polite and professional. Did a great job and left work area very clean.

Review 120 (2022-03-24 - Rating: 5)
Bryan helped me out today after detecting s burst in a pipe right away. Fixed the problem. Highly recommend.

Review 121 (2016-04-29 - Rating: 5)
Ken and his guys installed a new Mitsubishi ductless unit in my basement. These guys do phenomenal work and are extremely professional.

Review 122 (2024-04-24 - Rating: 5)
Always responsive, professional and super knowledgeable. Bryan came out today and did an awesome job replacing our water heater.

Review 123 (2024-01-12 - Rating: 5)
I continue to be very pleased with the reliability and competency of Absolute Precision Plumbing. Owner Ken Roberts is the best. Bryan the plumber visited my house to perform an annual check up to my gas heating system and other repairs. He’s a very smart plumber, and pleasant. I learned a lot from him. I look forward to having Bryan return in the spring for some upgrades to my house.

Review 124 (2023-08-26 - Rating: 5)
Bryan did a great job of evaluating the problem and finding the most appropriate solution.

Review 125 (2023-11-01 - Rating: 5)
Consistently great response and service. I highly recommend Ken and his crew.

Review 126 (2024-03-10 - Rating: 4)
The plumbers, Stolly and Bryan, were both competent, thorough, and personable. They were more than willing to show their work and answer any questions. I felt like I was in good hands.

Review 127 (2020-02-21 - Rating: 5)
Ken was professional, reliable and conscientious. He was a pleasure to work with, I would highly recommend!

Review 128 (2023-10-11 - Rating: 5)
Absolute Precision is a great plumbing and heating option. Worked with them for over 10 yrs now. Great heating burner installations. This time for faucet replacement. Ken, Brad & team are great people. Bryan helped us out this time. Excellent work. Will always tecommend.

Review 129 (2022-07-23 - Rating: 5)
Bryan was very friendly and did an excellent job with attention to detail.

Review 130 (2023-03-17 - Rating: 5)
On Time, very professional. Price as quoted and done efficiently. Will def use again

Review 131 (2023-12-20 - Rating: 5)
A pipe in our basement started leaking badly (on a Saturday night!). Ken, the owner, came through once again with a quick return phone call, knowing that we had turned off the main water valve.Bryan, plumber extraordinaire at Absolute Precision was at our house right away and did another tremendous job for us. Thank you, Bryan!

Review 132 (2024-05-10 - Rating: 5)
Brad “Stolly” was excellent.

Review 133 (2021-06-17 - Rating: 5)
Ken and his crew are fantastic. I recommend them without reservation.

Review 134 (2023-12-27 - Rating: 5)
Wonderful company. Bryan was knowledgeable and helpful.

Review 135 (2021-05-03 - Rating: 5)
Bryan was friendly, knowledgeable and did an all around great job. Thank you

Review 136 (2023-03-04 - Rating: 5)
Absolute Precision is great. We have used them many times and they are professional and very knowledgeable. We recently had Bryan fix a faucet for us and he was amazing. We highly recommend them for any plumbing or cooling services and we will continue to recommend them to all of our family and friends.

Review 137 (2023-02-07 - Rating: 5)
Bryan did a great job finding and fixing a leaky pipe!

Review 138 (2021-12-16 - Rating: 5)
We have used them many times. Very responsive and always call back promptly.

Review 139 (2024-01-28 - Rating: 5)
Bryan must also have that special sixth sense that Ollie has!He knew exactly where to locate the burst pipe & repaired it efficiently.Old houses are a special challenge, & Bryans expertise, patience, & friendly manner make him an outstanding member of your team.

Review 140 (2021-08-19 - Rating: 4)
Very responsive, Bryan was knowledgeable and professional. Id recommend them.

Review 141 (2022-07-07 - Rating: 5)
Absolute Precision is fantastic! Bryan has been to my house twice now was on time, diagnosed and fixed my issues quickly for a very fair price. Was also very knowledgeable and answered all my questions. Thanks again Bryan and Ken! Looking forward to them doing the rest of our plumbing and HVAC system as well!Nick

Review 142 (2022-08-09 - Rating: 5)
Had gas stove disconnected and service capped. Bryan was very careful and thorough. Explained everything he was doing. He has been here before and we are quite happy with his work.

Review 143 (2022-11-12 - Rating: 5)
Bryan was very courteous and professional.

Review 144 (2021-03-28 - Rating: 5)
Bryan was professional and helpful discussing our options.

Review 145 (2022-05-13 - Rating: 5)
Bryan was excellent, friendly, professional and extremely thorough.

Review 146 (2023-02-16 - Rating: 5)
Bryan was on time, professional, friendly and informative. It was a great experience and we will definitely use Absolute Precision again.

Review 147 (2020-12-12 - Rating: 5)
Absolute Precision responded within hours to our call requesting assistance with letting air out of our baseboard heating pipes. Bryan and his assistant arrived right on time at 8am and were in and out in about 40 minutes. He was extremely professional and very helpful in answering the questions I had. Would use this company again for sure/recommend to others.

Review 148 (2023-10-05 - Rating: 5)
Super professional/excellent quality / superb service / highly recommend!!!! Fantastic !!!

Review 149 (2020-07-11 - Rating: 5)
Fabio was our technical service representative He was extremely polite, professional and very knowledgeable. We had multiple AC units and air handlers each that needed some type of service. He worked hard, identified and resolved several issues and proposed a good next step for our heating service needs. We feel that we have contacted the right company for our needs that we can trust. Thank you!

Review 150 (2022-05-02 - Rating: 5)
Bryan did a great job with the repairs. He explained the issue found and how he fixed it. He was very quick and professional.

Review 151 (2022-03-24 - Rating: 5)
Technician arrived on time, installed dishwasher fast and no problems. Very professional, great job! Will use this company again in future.

Review 152 (2024-05-31 - Rating: 5)
Ken quickly identified the issue and scheduled a date and time to replace my faucet. Bryan arrived on time and was extremely polite and professional as he solved my issue. The work was done and the area was clean. I would highly recommend Absolute Precision Plumbing.

Review 153 (2020-01-15 - Rating: 5)
Ken is an absolute professional, they came in and did the work in a clean and efficient way. He was easily approachable if we had any questions, and explained everything that was done on the job. I would 100% recommend this company.

Review 154 (2021-08-13 - Rating: 5)
We had a great experience working with Kenneth. He and his team were very responsive and the workmanship was high quality. I’ll use him in the future for plumbing needs.

Review 155 (2018-12-27 - Rating: 5)
Absolute Precision Plumbing and Heating once again has provided quality service!We have worked with Ken and his team for over 23 years, 2 heating installations and service. Most recently the technician was able to troubleshoot a problem with our burner. We have always found the service team to be professional and courteous.

Review 156 (2015-10-05 - Rating: 5)
We recently purchased our home and the furnace lacked a proper service history, so getting it serviced was a top priority. Ken was able to provide a quick assessment of our situation and recommend options for us to consider. Aside from the tune-up, we chose to install a fan in a can to improve the airflow to our oil burning unit to help maximize its efficiency. Ken and his son arrived on time, provided explanations for everything they did, finished quickly, and kept the area as clean as can be! Id highly recommend Absolute Precision to anyone in need of a plumbing/heating specialist.

Review 157 (2019-06-17 - Rating: 5)
Ken returned my phone call within 10 minutes.New water heater installed within 24hrs of my first call. Great to do business with. Very fair pricing.

Review 158 (2022-06-03 - Rating: 5)
We’ve been using Absolute Plumbing for a few years now and they are always prompt and professional.

Review 159 (2019-09-24 - Rating: 5)
Ken and his crew were extremely knowledgeable, thorough, professional and a pleasure to work with. Brand new central air/heating unit - trustworthy services. Thank you Ken and all your crew!

Review 160 (2018-02-10 - Rating: 5)
When a pipe on our forced hot water heating system burst at 4:00 AM, Ken was able to have Brad at our house first thing to get the problem fixed. A short time later, they were back to install a new high-efficiency gas boiler at a fair price. The work was done quickly and well, and Ken will be my first call with any plumbing or heating issue.

Review 161 (2017-09-27 - Rating: 5)
Easy to work with, communicates effectively, and got the job done well and as expected. Thanks!

Review 162 (2015-09-30 - Rating: 5)
I was referred to the company by another customer who did his homework and determined Absolute Precision to be the most reasonably priced. He then told me of his experiences and how neatly and professionally and personally all work was done. Ken and his crew were amazingly timely and very neat and considerate. I only know whether I get hot water and heat and when the system was complete, everything worked as predicted. If it can be said about a heating system, it is a work of art to look at. Ken and his crew also helped with problems on our air-conditioning with ease and efficiency. The pricing provided for everything we have received was well below the competition. I have no reservations with recommending Ken and his crew and company for any services and products he would provide. Thanks Ken for everything. Bill and Pam Feingold

Review 163 (2021-08-24 - Rating: 5)
Bryan installed a water heater for us last week. Very good experience, we will use Absolute Precision again in the future.

Review 164 (2018-04-12 - Rating: 5)
On time, professional and did a great job. Highly recommended.

Review 165 (2021-12-08 - Rating: 5)
Bryan did a great job with the repair and explained things very well. Absolute precision service is a welcome thing in a world where that’s not common anymore

Review 166 (2015-06-05 - Rating: 5)
These guys were great. Weve used plumbers in Wakefield in the past who have ripped us off in immense ways. Randy from Precision was HONEST, thorough and friendly. When we called we thought it was one problem, and although we were right, he went through 5 or so steps to make sure. The other plumbers with a large number of Google reviews in Wakefield took us for more than $1200 fixing an oil burner that, 7 days later, the oil company said never needed to be fixed. Im not looking forward to needing Absolute again! But when I do Ill be happy to call.

Review 167 (2023-06-27 - Rating: 5)
Excellent and friendly service, very much appreciated

Review 168 (2023-09-12 - Rating: 5)
Bryan was very professional, explained the issue clearly, and made the repair promptly.

Review 169 (2021-07-03 - Rating: 5)
Thanks Bryan for getting my hot water flowing again!

Review 170 (2022-09-27 - Rating: 5)
Bryan was very helpful

Review 171 (2023-10-16 - Rating: 5)
Excellent job!

Review 172 (2021-06-08 - Rating: 5)
Install irrigation backflow

Review 173 (2025-01-09 - Rating: 5)
We use Absolute Precision for all of our plumbing needs. Ken is the best! Called him and was out the next day. Bryan is excellent. Always pleasant and professional. Highly recommend!