128 Plumbing, Heating, Cooling & Electric

Located in Wakefield, Massachusetts

Address: 78 Foundry St, Wakefield, MA 01880, United States

Phone: +1 781-245-9200

Rating: 4.9

Services

On-site services
Online estimates
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-06 - Rating: 5)
11/6/2024 Jeff F from 128 Plumbing etc. was a star!! He fixed our plumbing problem and even cleaned big stains around it to help out. He was a great guy, personable, pleasant, interesting and caused ZERO stress to our household. Not only was I happy to have had the major plumbing problem fixed, and then some with so much extra cleaning that Jeff did, I was happy to work with Jeff. He was intelligent, highly competent and a true gentleman. I had used 128 Plumbing etc. before and knew they were the best, but Jeff F wasamazing.

Review 2 (2025-01-08 - Rating: 5)
It was a pleasure to have 128 Plumbing and heating Company install our new furnace. Your staff is amazing. They were very respectful and professional. I cannot thank you all enough for the prompt response and the exceptional job. Your technician, the installers were all great. However, I want to mention your project advisor , Josh . I was extremely impressed with him and his ability to make you at ease , his friendliness , the time he took to review all the details and to make the best possible deal for us. I would recommend 128 plumbing very highly. Awesome job.

Review 3 (2024-07-30 - Rating: 5)
Our new plumber, Eric , was right on time. He called ahead to notify me of his ETA, which I greatly appreciated. He did a complete evaluation of our plumbing system and alerted me to conditions that were dire (leaking valves, corrosion, a cracked pressure device ) and a completely rusted and leaking water meter, that will be replacedthis Thursday by the water company. I was offered 3 different options and prices. He kept me involved through every stage of the up-grades and modifications. He was completely professional, friendly and kind and showed real concern for our dogs, making sure the doors were closed tightly and our side gate was secure to ensure their safety. He was extremely knowledgeable, and used mind numbing critical thinking skills, to install equipment in an almost 200 year old drafty house, that has an extremely disgusting, malodorous cellar ( think of a dungeon with skeletons chained to the walls) and he and another wonderful plumber, Cooper, worked down there for HOURS. I was so thrilled with my new washer, I could tell he was genuinely happy for me. He was amazing, and honestly, saved the day. Ten gold stars!!!! Will defiantly call 128 plumbing for all of my plumbing needs!!!!! Also, I will be recommending him for sainthood, the cellar IS that bad.

Review 4 (2024-09-15 - Rating: 5)
Great team. Install team was great. Professional and answered all my question. Cleaned up after each day. Couldn’t be happier with the work done. Office team was responsive and excellent to work with. Highly recommend using 128 Pluming.

Review 5 (2025-01-08 - Rating: 5)
I highly recommend 128 Plumbing, Heating, Cooling & Electric. I had the pleasure to meet Luis today - he came to my home to check out my noisy furnace. He was very knowledgeable, friendly & he even put covers over his shoes before entering my basement. He answered all of my questions. He is truly an asset to the company. He explained everything he was doing and why and he even explained their service plans. It’s nice to know some people still take pride in their work. He spoke highly of the company and said he worked there for 8 years. I would highly recommend 128 Plumbing, Heating, Cooling & Electric and also Luis. He even called to let me know how long before he’d be at my house. It was definitely a great experience from beginning to end.

Review 6 (2025-01-06 - Rating: 5)
Scheduled appointment 1/6 7-9AM for a plumbing issue. Craig called 35 minutes in advance letting me know he was on the way. Craig showed up and was extremely polite and courteous. He looked at the issue and gave an estimate for the repair quickly. He was extremely knowledgeable in his work, thorough and was clear on the repair options. Overall great experience with 128, from scheduling, follow up and service from Craig. Thanks!

Review 7 (2025-01-07 - Rating: 5)
I was referred to 128 Plumbing, Cooling and Electrical by Kyle Tatten. I had electrical work that needed to be completed and my list was extensive. Derek and Isaiah arrived on time. They were extremely friendly, courteous and got everything completed in one day. They worked together as a team to ensure everything was executed to my satisfaction. They were professional, efficient and I would HIGHLY recommend them! They put other companies I have worked with in the past to shame. The pricing was also reasonable. I will always use 128 Plumbing for all heating, cooling and electrical needs.

Review 8 (2024-10-08 - Rating: 5)
We called about an electrical problem on Monday, and Allen came promptly as scheduled on Tuesday morning. He diagnosed the issue and was able to fix it right away since he had everything he needed in his well-equipped truck. Allen was thorough and neat (even put on booties to walk through the house). Highly satisfied with the response time and will definitely recommend this company to families and friends.

Review 9 (2024-09-19 - Rating: 5)
128 replaced our old heat and hot water with a new combination unit, replaced our spigots with new insulated frost-free faucets, and got us singed up for their annual maintenance plan. Dominic, Tom, and Chris were all exceptional technicians and managers. We were updated daily with what they worked on, and what to expect the next day. Cant wait to have them back for our addition!

Review 10 (2025-01-01 - Rating: 5)
I am so grateful for 128 (my new plumber!) who came through on sending help on New Years Eve, whereas the (now former) plumber I used in the past was booking 2 days out. With 1 toilet in the home, its best when its functional. Charlie was pleasant & thorough, answered all my questions and easily got the problem fixed. Thank you!

Review 11 (2024-12-10 - Rating: 5)
Very pleased with the work performed by 128 Plumbing. They were able to send a technician out same day and Jeff F was fantastic. Not only did he immediately resolve my issue but also provided a ton of really helpful information on other items to watch out for and take care of around the house. As someone who just moved to the area, I greatly appreciated this level of thoughtful service on top of the high quality work. Will absolutely use 128 Plumbing (and Jeff F) again!

Review 12 (2024-10-15 - Rating: 5)
I have a 5-year contract with 128 Plumbing and so far, my experience has been positive. They performed a repair outside the scope of the initial agreement, which showed their dedication to customer service. When it came time for routine maintenance, they showed up as scheduled, and I was happy to see that there were no additional charges beyond what was outlined in the contract.The crew members Ive met seem very knowledgeable and professional. I’ve worked with two different technicians, and both were thorough and took the time to explain the work they were doing. Overall, Im happy with the service and look forward to continuing with them throughout the remainder of the contract.

Review 13 (2024-11-09 - Rating: 5)
Jared from 128 came out to my rental property for a dishwasher install and I had a great experience. We were having a separate water main issue with the house and he was able to stay longer to install a new spigot outside to help solve that problem as well. Jared was knowledgeable , personable and very honest with the timeline/cost/etc…I’ve used these guys a couple times now and they’ve been great.

Review 14 (2025-01-02 - Rating: 5)
I’ve been a happy customer of 128 Plumbing for six years now, the high efficiency Navien 240E combo gas boiler and water heater installation has worked well going on six years now.I also am a member of their maintenance plan which I renew every three years and which includes a maintenance visit every year. The maintenance checkpoints are impressive and thorough (Andrew and Esteban just finished my maintenance this year and explained in detail with pictures and explanations of the before and after work performed - an impressive checkpoint list)

Review 15 (2025-01-03 - Rating: 5)
I highly recommend 128 Plumbing, Heating, Cooling & Electric. Ive worked with them multiple times and Im always been impressed with their knowledge and customer service. My recent experience was with Jeff F who came out to fix my shower drain. He addressed the issue quickly and was able to answer all my questions. I will absolutely use them in the future for any other problems that come up!

Review 16 (2024-12-30 - Rating: 5)
Craig was awesome! He not only updated the plumbing fixtures in my parents house but also installed their new dishwasher and moved their previous dishwasher into the garage for pickup. His communication and attention to detail were excellent.

Review 17 (2024-09-12 - Rating: 5)
Yesterday I had my annual service cleaning with 128 home service, Renzo and Esteban both came to my home. Both men were so professional and knowledgeable I was seriously blown away. I have had my Mitsubishi system for 5 years now, this was my first time trying a new service, and it was so worth it. I learned so many things I never knew before. They took the time to take photos of each of my 6 units, and condensers to show me what needed to be done for preventative maintenance. They even offer a couple of service plans for annual service, which has great benefits as well. I am looking forward to getting some deep cleaning done very soon. Thanks again to Renzo and Esteban for making the visit so informative for me, and calling Mitsubishi with question I had about an issue. Great service, don’t find that much anymore. Glad I saw them at home show.

Review 18 (2025-01-06 - Rating: 5)
Great experience with the original technician, Charlie, who assessed the main line block. And later the same day, with Christian and Richie, a similarly impressive experience. They cleared the main sewer line and some tree roots. All three were professional and friendly, alongside being patient with my questions. I’ll definitely use you again!

Review 19 (2024-12-06 - Rating: 5)
Im happy to share feedback on my recent experience with 128 Plumbing & Heating. My initial meeting with Josh was a pleasure; he took his time explaining my options for repairing or replacing my water heater, as well as my 34-year old boiler. I cannot speak highly enough of Andi and Al, the 128 team that removed my old equipment and installed the new. Andi explained the project in advance, began and ended on the promised timeframe, communicated details and progress along the way, and reviewed the installed boiler and water heater when done. Very professional, very friendly and I am happy to recommend them as well as 128 Plumbing & Heating.

Review 20 (2024-09-30 - Rating: 5)
I have used 128 for smaller projects but this was a larger project to install a 240V outlet/car charger in my garage. I live in a condo with units above and below so it was complicated to get power from my basement to garage. It took 3 electricians all day. But now I’m charging and happy. Alen in particular was helpful and was able to advise me, he stayed until we confirmed my car was charging. I will definitely use them again.

Review 21 (2024-11-23 - Rating: 5)
Steven L did a great job replacing my water heater. He is very professional and knowledgeable. He arrived on time and worked efficiently to get my hot water up and running again. He explained everything in detail, answered all my questions, was respectful of my home and cleaned up the work area. I’m happy with the work performed and will reach out again for future projects

Review 22 (2024-07-11 - Rating: 5)
Chandler and Conner did an excellent job on our drain pipes. They were very considerate of keeping our cat safe from getting out. They kept us informed throughout the process and left everything very clean.

Review 23 (2024-09-06 - Rating: 5)
I recently scheduled an appointment with 128 plumbing and heating service. Scheduling the appointment online was easy and I did not have to wait long for a technician to come out to the house.Jeff the technician arrived. He was extremely friendly and professional. As he sent a camera into the sewer line he was able to explain to me what we were seeing as I watched along on a video screen he provided.Jeff was informative about the services that 128 plumbing and heating could offer, and the entire process was a great experience with absolutely no pressure.I would highly recommend calling 128 plumbing and heating if you are in need of their services.

Review 24 (2024-06-10 - Rating: 5)
I recently had the pleasure of working with an outstanding company to clear my kitchen drain pipes, and I cant recommend them highly enough! I live in Malden and this is my first time using a sewer repair service in the US. Jeff F and Colby, the employees who came to my home, were not only incredibly efficient and professional in repairing the sewer pipes, but they also went above and beyond by educating me on proper sewer pipe maintenance.Jeff and Colby were prompt, courteous, and clearly knowledgeable about their work. They quickly diagnosed and fixed the problem, ensuring that my kitchen drain was functioning perfectly again. What impressed me the most was their willingness to share valuable tips and insights on how to prevent future issues, which I found incredibly helpful. They used shoe covers and cleaned the repair area very well after work. This is very commendable.If youre looking for a reliable and knowledgeable team to handle your plumbing needs, I highly recommend this company. Jeff F and Colby are true assets to their team!Thank you again for the fantastic service!

Review 25 (2024-11-22 - Rating: 5)
We have used 128 Plumbing in the past and have always been happy with their service which is why we called them after having an issue with an underground sewer line. Their communication is great, texts to confirm appointments and Jeff gave us a call letting us know he was on the way with an anticipated time. After assessing the situation, Jeff explained everything clearly and provided us with options, no pressure at all. I’ve had nothing but good experiences with 128 Plumbing and will continue to use them.

Review 26 (2024-12-27 - Rating: 5)
Our clogged kitchen drain was fixed by Colby. He did a great job, was personable and discussed all details before and after the procedure. We had a pleasant, stress-free experience.

Review 27 (2024-12-20 - Rating: 5)
I had an excellent experience with 128. They installed a mini split in 1 day, and did so with great attitude, very clean, and well organized. The crew was a pleasure to chat with and kept me involved with every step. I highly recommend them to anyone needing plumbing or heating work done.

Review 28 (2025-01-06 - Rating: 5)
I’ve had really terrible experiences with plumbers and I took a chance with 128 and I’m so glad I did. Steve x2 (Steve G & Steve M) were both honest, personable and thorough guys who didn’t leave until everything was done, checked and double checked. I appreciate that and I’m so relieved that I finally found a plumber that I can trust.

Review 29 (2024-12-03 - Rating: 5)
Jeff and Colby were great. Humor, honesty, and more importantly, trust. They pointed out what our other plumber did to mess up our drain, helped out and got us to join the team for other services the company provides. Were still relatively new home owners and its always nice to have people you trust when youre on your own without a landlord. Quite recommended

Review 30 (2024-12-07 - Rating: 5)
This is the best, most professional plumbing service weve ever dealt with. It was pricier than I hoped and expected -- but I really felt theyd stand behind whatever they did. Steve arrived on time, let us know when hed be here, gave us an estimate on further work, and was an absolutely reliable guy.

Review 31 (2024-11-01 - Rating: 5)
Jeff F. from 128 Plumbing, Heating, Cooling & Electric provided Excellent Customer Service today!Jeff called 15 minutes out to let me know his arrival time.He explained in detail whatwas going on with my drain issues, while watching the video of my drains Jeff answered all my questions and went over in detail some possible resolutions.Jeff was super nice, let me know that there is no pressure to commit to anything, he answered many specific questions and I had a lot.Very professional and polite, it was a pleasure meeting Jeff who also took care of setting up my next appointment. Thank You for taking the time so I could fully understand everything that we talked about.Best Customer Service!

Review 32 (2025-01-06 - Rating: 5)
Excellent service. Steve did a great job at assessing the issue and with the replacement of my garbage disposal. I highly recommend their services. Kind, courteous, fast and provided an estimate and explaination!

Review 33 (2025-01-06 - Rating: 5)
Excellent service. I had a furnace system maintenance appointment. Technicians Arrived on time. Great patience explaining the work and answering questions. They also took pictures of the system and work performed which are quite assuring.

Review 34 (2024-12-02 - Rating: 5)
I recently had my HVAC heating system serviced for its annual maintenance by 128 Heating and Plumbing, and I couldn’t be more pleased with the experience. Technician Esteban arrived on time and was incredibly professional throughout the entire process. He was thorough in his work, taking the time to carefully check every component of the system.What stood out most was how well he explained everything he was doing. He made sure I understood the steps he was taking, and his explanations were both comprehensive and easy to follow. It’s clear that Esteban is highly knowledgeable and takes pride in his work. I felt confident that my system was in great hands, and I appreciated his attention to detail.Overall, I’m very satisfied with the service and would highly recommend Esteban and 128 Heating and Plumbing for anyone looking for reliable HVAC maintenance.

Review 35 (2025-01-06 - Rating: 5)
We really love your job which was done today. You came on time and did a greatjob. You explained about new hot water tank. We can enjoy nice clear hot water now. We appreciated so much.Thank you 😀

Review 36 (2024-10-08 - Rating: 5)
128 is a fantastic family owned business that has done several jobs for us both big and small. Most recently they installed a new heating and cooling system in our attic because it after 20 years it was finally time. They provided several options and discussed clearly the pros and cons of each. There was no pressure to buy the most expensive system and they explained why they do not carry the cheapest brands - quality is key for something this important that you want to last 20 years.The scheduling went smoothly and they arrived right on time. The installers explained exactly what they were going to do and before any work was started they made sure the floors were covered and they had clear access so there was no chance of any accidental damage. The communication over the 2 day project kept me feeling confident that they would finish on time which they did. They tested everything and walked me through the operation of the system to me before they left.I am always looking for that balance between cost and quality and the bigger the job the more important quality is to me. This is why I am very happy I chose 128.

Review 37 (2024-12-31 - Rating: 5)
Drain blocked. Quick and no mess. And we were explained our options to keep this from happening again. Other companies who did the last 2 never gave us an option for a permanent solution. Jeff F cleaned everything, sent me information I needed and was easy to work with.

Review 38 (2024-09-10 - Rating: 5)
128 was amazing! We had our furnace and AC replaced with them. Every single person we worked with was professional, nice, and very experienced and qualified. We received an estimate and it was exactly what we paid in the end (no surprises). I cant say enough about how nice and professional everyone was and what a seamless experience it was. They protected our house and left it exactly as they found it. They explained every step of the process and were very patient with our questions. Highly highly recommended!

Review 39 (2024-08-07 - Rating: 5)
I have had 128 out to do work in my former home for AC work and they were great. So when I moved a few weeks back and had a plumbing issue I decided to call them. The technician Bright was Amazing. He was top notch, professional, clean, knowledgeable and even got my son involved and showed him some stuff. Just a great visit, my grease clogged drain was addressed and is working perfect. I would recommend 128 to anyone that needed help. And I would tell them to ask for Bright and I know I will going forward.

Review 40 (2024-12-05 - Rating: 5)
Have had a good experience many times using them. Fast, professional, great communication. Jeff F came out for a camera drain inspection and was very friendly and helped educate me on the status of our sewer line. 10/10 would recommend.

Review 41 (2024-12-11 - Rating: 5)
Steve L and Ed and the whole 128 team did a fantastic job. After coming back from Thanksgiving to a water heater emergency, they had a replacement installed on the same day. Clean, courteous, and professional work. Would highly recommend.

Review 42 (2025-01-06 - Rating: 5)
I had 128 Plumbing and Heating out today for an annual maintenence on my mini split. Nicky was the technician and was amazing. He was professional, courteous, and EXTREMELY knowledgeable on the system and enlightened me on several aspects. I am glad I chose 128 and will continue to do so in the future. Well done 128/Nicky.Rob Stering.

Review 43 (2024-11-14 - Rating: 5)
Esteban was kind, respected my home, and took the time to explain the condition of my heating system and potential future issues before they arise. He smiled the whole time giving me a comfort level that he loves what he does, and is willing to keep his customers happy. And speaking of happy, I am going to request him next time. Esteban made my day! Thank you….

Review 44 (2024-09-18 - Rating: 5)
We got a camera inspection of our sewage inspection by Jeff F from 128 Plumbing. It was an free, easy and very informative process that only took an hour or so. Jeff clearly explained the risks of our current situation as we watched the live camera alongside with him. He clearly explained the options to resolve the issue and it was a pleasure to work with him.I would recommend 128 based on our experience. They came highly recommended by our home inspector as well.

Review 45 (2024-12-19 - Rating: 5)
We installed a new system using 128HVAC about two years ago. We had our first maintenance check today, and everything was ship-shape! The system still looks and works like brand new.Esteban provided todays maintenance check. He was very conscientious about keeping our home clean, even going to the trouble of wearing slip covers over his shoes. Esteban explained everything he would do and gave me a time estimate. After completing the maintenance check, he reviewed the components with me and provided photos. He explained the pictures to me and only one area of concern - we had ordered the wrong size filter. He gave me the correct filter number. He also made sure all of my questions were answered. He explained the maintenance packages available but did not pressure me to buy one. The entire interaction was very positive. I enjoyed having Esteban in my home and look forward to future maintenance calls. I am incredibly picky and somewhat hard to please. Estebans courtesy, knowledge, and professionalism were exemplary. I recommend 128HVAC to anyone needing a new system or maintenance.

Review 46 (2024-12-31 - Rating: 5)
Jeff F was friendly and professional. He inspected and took photos/video of our sewer line and then sent us options for maintenance along with the photos and video. There was no pressure to do any of the recommended work, which was appreciated.

Review 47 (2024-09-17 - Rating: 5)
Today I had the pleasure of working with Andrew, and I couldnt be more satisfied with his service! He came out to diagnose and fix my central AC/Condenser and went above and beyond with the repairs. After identifying the issue, he replaced a valve to stop a leakage, added refrigerant, and completely cleaned the condenser. He removed the casing, brushed off the coil, sprayed coil cleaner, cleaned it from the inside out, and thoroughly rinsed it. He also rewired the system and tested it to ensure everything was working perfectly. After all that it was so nice to see that the pressures were spot on!What really impressed me was how detail-oriented, friendly and professional Andrew was throughout the entire process. He explained everything step by step, and I really appreciated that. On top of that, he noticed an issue with my tankless water heater, and he took the initiative to call the provider to get parts under warranty and scheduled an installation for a couple of days later.Because of the excellent job Andrew did, I decided to get 3-year maintenance plans for heating and water heater systems, knowing I can trust 128 PHCE for reliable inspections and maintenance for many home services going forward. I highly recommend Andrew and 128 PHCE for their outstanding work and top-notch customer service!

Review 48 (2024-12-27 - Rating: 5)
Stephen was on time and professional in doing our our range installation. He put down a mat and wore booties to protect our floor. Were very happy with the service.

Review 49 (2025-01-06 - Rating: 5)
Had a great experience with Emily and Esteban from 128. They were on time, friendly, knowledgeable, and efficient. They took time to answer any question I might have, and I’m feeling confident that my unit will get me through the winter without a hitch. Thank you!

Review 50 (2024-11-05 - Rating: 5)
Jeff came to my house, and he called me ahead to notify me which is always helpful. He was very professional, he did complete evaluation on time and alerted me with the pipe condition.Gave me options, and he listened to my concerns, I felt that I was being heard all the time.Jeff was very nice, let me know there is no pressure to commit to anything, he answered all my questions, not just that day but the day after. Very professional and polite.

Review 51 (2024-12-24 - Rating: 5)
My house’s main sewer line had a total blockage! Jeff F came out today and did a great job explaining everything to me in detail. He snaked the main line to remove the clog and placed the camera back down the pipe to make sure it was clear all the way through. Unfortunately my house is 65 years old & my cast iron pipe is showing its age and Jeff took the time to explain all my options to prevent having future problems. He was very thorough in his explanation and answered all my questions.

Review 52 (2024-11-15 - Rating: 5)
The service provided to us by Jeff of 128 Plumbing was the best! He was knowledgeable and provided us with much information to help us to keep our kitchen sink in good working order. He got the slow draining sink moving again and checked our pipes for any blockages. He was courteous and pleasant and is an asset to 128 Plumbing. Thanks so much.

Review 53 (2025-01-03 - Rating: 5)
The team was great! Wayne, Kyle and Anthony were efficient, respectful, very nice and great to work with. Mike Hollis and Sandy Riley answered my many questions with ease. I appreciate all the help. Thank you!

Review 54 (2024-07-31 - Rating: 5)
128 has been incredible! Weve needed them for a few plumbing and heating issues and they have been so quick to respond and take care of our various situations! Jeff F has been out to our house a couple times now and he has been so helpful and never once tried to convince us of something we didn’t need for our home. We are so appreciative of him and 128! We highly recommend them!

Review 55 (2024-11-12 - Rating: 5)
Jeff was on time and communicated very clearly before, during, after the visit. He resolved the emergent issue and also offered clear options for long term solutions. I just wish the long term options would have been even more competitively priced.I would trust Jeffs knowledge and skills should a future plumbing diagnosis is needed again. Thanks!

Review 56 (2024-12-20 - Rating: 5)
128 was recommended by our realtor and we couldnt be happier. Our garbage disposal suddenly died and began leaking water, and our bathroom sink hot water suddenly dropped in pressure. Craig from 128 came out, arrived early in the day, quickly diagnosed both issues, and offered multiple solutions. He was able to fix the sink without any additional cost (it was clogged), and installed a new garbage disposal quickly. I will definitely be using them again if I need a plumber.

Review 57 (2024-12-16 - Rating: 5)
Jeff F came by and helped us with our blocked pipes. Aside from the obvious relief at having working plumbing again, Jeff was able to give us some really good and honest advice about the available options for a long-term solution. It was a pleasant interaction despite the unfortunate situation! Would definitely recommend!

Review 58 (2024-10-23 - Rating: 5)
My old boiler was full of leaks and rust needed to be replaced. The guy that usually does that work for me was not able to help me so I decided to call 128 Plumbing,Heating,Cooling,and Electric. I only knew of them from their ads on tv. When I called they sent someone out within a couple of days to look the job over and give me a quote. I decided to move forward with the job, and a few days later, Roger and Josh came and went to work. They were on time, very professional, and gladly answered any questions I had. Every worker that came was equally professional and were great guys. The job came out great, and it obvious to me that they all took pride in their work. When they left everything was cleaned up as though they were never there. A friend of mine saw all the 128 trucks at my house and he told me they did some work for him. He said they did a great job and he was very happy with the company. I would highly recommend 128 Home Services to anyone.

Review 59 (2024-11-22 - Rating: 5)
What a wonderful experience! Everyone at 128 Plumbing was delightful to work with, super responsive, and professional. We had a minor problem which, nevertheless, took some real effort on their part to resolve. Mike and crew stuck with it until the job was completed to our satisfaction. Really a top-notch company.

Review 60 (2024-10-18 - Rating: 5)
I called 128 plumbing for the first time after having ongoing plumbing problems and the person on the phone was very helpful and set me up with an appointment soon after.Jeff F. came to my house and was very courteous and knowledgeable. He took the time to assess the issue and explained it very clearly to me. He gave me options and answered all my questions. Happy to be working with this company.

Review 61 (2024-10-14 - Rating: 5)
Jeff came promptly today to service a clogged pipe. He was very professional and helpful, he worked quickly and efficiently and did a great job clearly the clog. I’ve used 128 for several projects now, both big and small, and I’m always satisfied by their quality of work.

Review 62 (2024-11-26 - Rating: 5)
128 has done some awesome work for us. Special thanks to Abgar K, who came out a few times for various plumbing jobs, including a tricky toilet install. He was also able to fit us in despite being on the later end of his shift. Highly recommend

Review 63 (2024-11-20 - Rating: 5)
128 Plumbing responded to us fast on the day of the emergency, had the team out the next day, and had everything fixed in just over 48 hours. They were excellent communicators, transparent about cost, and are eco-friendly - all appreciated. Would absolutely use again and recommend.

Review 64 (2024-10-09 - Rating: 5)
IF YOU NEED NEW A NEW FURNACE - I WOULD HIGHLY RECOMMEND THAT YOU CALL 128 AND HAVE THEM DO IT! THEY ARE ABSOLUTELY SUPERIOR TO THEIR COMPETITION!!!! I called 128 Plumbing to clean my old AC condensers. I randomly found them online and saw that they had good reviews so I booked an appointment with them. They did a great job and asked if I would like to meet with one of their associates to give me a quote for the 2 furnaces that were at end of life. I agreed but knew that I was looking at a big price tag for 2 furnaces. Darren the salesman was NORMAL and no pressure. He showed me how I could get 2 furnaces with 10k out of pocket and an interest free Heat Loan from Mass Save for the balance. I signed the contract right there. Then they did ALL the Mass save paperwork and set me up for an interest free loan for the balance of the work. All I had to do was contact a lender. Then before I knew it they were at my house doing the install. Their install team was EXCELLENT!! They were helpful and knowledgeable and professional!! Shout out to the entire team including Luis the plumber and Isaiah the electrician and Luet and Gus too. These guys were the best. They kept the house as clean as possible - they were respectful and just the best. My new beautiful heat pump and gas heating system is in within 3 weeks of starting the whole process. I saved at least 25k from other quotes I received. I only had to pay 10k out of pocket for the 2 units. And to top it all off - they threw in 3 years of service in the new equipment. I have been a landlord for 30 years and have dealt with many plumbing companies and contractors. I will tell you that the are far superior to any company I have ever worked for. It was a Disney-like experience start to finish. If you need any plumbing work - check them out. I think you will be pleased too.

Review 65 (2024-10-18 - Rating: 5)
I have worked With 128 plumbing and heating for almost 7 years now and the services is amazing. I had my annual Maintenance appointment this morning, and I had Esteban And he was excellent. He reviewed all the information I needed in order to understand the maintenance summary. He was kind and extremely effective. Thank you again to 128.

Review 66 (2025-01-06 - Rating: 5)
The technicians that came to my house were wonderful. They took time to educate me about the systems in my house and not just doing the the job hired. They also endeavored to give me as many options to fix issues they discovered as possible and let me decide which and when to address each.Jeff F in particular answered all of the questions I had about the impacts of doing a sewer pipe lining.

Review 67 (2024-12-16 - Rating: 5)
These guys are great. Esteban text me to let me know he was 20 minutes away. It was just routine service but everything was photographed and emailed to me to show the work was completed. Very knowledgeable and professional. Highly recommend!

Review 68 (2024-11-07 - Rating: 5)
Steven L was fantastic!He installed a double vanity in my bathroom.He is extremely professional showing up on time, staying late until the job was complete, and informing me of each step along the way.He is clean. When he left there wasn’t a trace of construction debris.Highly recommend 128 and Steven L.

Review 69 (2024-11-22 - Rating: 5)
Jeff f was great. He was really nice and he fixed my sink really quickly. It was great to get it done earlier in the day so I could do other things. I highly recommend him.

Review 70 (2024-08-18 - Rating: 5)
We called 128 Plumbing, Heating, Cooling & Electric to fix the clogging kitchen sink. The receptionist lady (I recall her name is Kerry) not only quickly got us scheduled for a visit that was 1 hour later, but also kindly told us about their soon-to-end promotion period of one free visit for new customers. The technician Jeff F. gave us a heads-up call before arriving, and upon arrival, he was quick to identify and fix the issue. I find Jeff highly skilled, extremely courteous and easy to communicate with. I will certainly work with them again as needs arise!

Review 71 (2024-10-18 - Rating: 5)
I am extremely pleased with the service I received from 128 PHCE. The quick response to my call was much appreciated. I cant speak for all of the folks who make service calls but I do know Jeff was absolutely great. He was both professional and personable. Jeff took the time to explain all of my options - no pressure - and took care of my problem quickly and efficiently. 5 Star.

Review 72 (2024-11-18 - Rating: 5)
Jeff F did a great job assessing my toilet issues. He was clear, concise and friendly . I understood what the solution to the problem was and he got my issues solved the same day.What more could I ask for?Im having the toilet replaced on his recommendation.Thank you !!

Review 73 (2024-12-04 - Rating: 5)
I had to make an emergency call on Thanksgiving Eve. My system was plumbing system was blocked and I could not use my water at all because of the back up or risk flooding. I called their service and they had a technician (Colby) come out within the hour. A huge relief just to get someone out that quick and especially with the holiday imminent. From the start, Colby was courteous. He talked the entire process through from start to finish. He went the extra mile to make sure that there wasn’t any extra work that was unnecessary and costly. He also made sure that the work got done in a timely manner and without any mess at all. When he was able to release the blockage (not an easy feat), Colby was as happy as I was. Very professional service and I cannot recommend the company or Colby enough.

Review 74 (2024-12-23 - Rating: 5)
Jeff from 128 was absolutely exceptional! He was knowledgeable, positive, friendly, and completely thorough in explanation and dedication to the job. Beyond impressed at his service and will definitely be using again!

Review 75 (2024-09-17 - Rating: 5)
Jeff and Christian from 128 plumbing were great! Excellent communication about timing, very pleasant manner, and very clear and upfront about costs and pros and cons of different possible solutions to our plumbing problem. Would absolutely hire them again.

Review 76 (2024-12-18 - Rating: 5)
Jeff F and Jackie arrived promptly, diagnosed the issue and fixed it within a matter of minutes. They were very professional and courteous, especially when I asked them to cover their shoes with booties! I appreciated that.

Review 77 (2024-09-11 - Rating: 5)
Steven L was awesome. Very highly skilled and ultra professional. He took care of my problem quickly. As a new homeowner, he took the time to explain a few things to me and was very patient with all my questions. Very knowledgeable and super respectful of the house. I wouldnt hesitate to call them again for sure. Thank you Steven and 128!

Review 78 (2024-09-26 - Rating: 5)
Very timely and friendly service. Had to reschedule due to illness and the team was accommodating. Very clear communication with lots of options (email, text, phone). They provided tips on how to prevent recurrence of issue, most companies won’t do that. Service provider was also very friendly and informative.

Review 79 (2024-09-15 - Rating: 5)
We had an emergency call on a Saturday for a plumbing issue. 128 Plumbing Heating Cooling & Electric assigned Jeff F., who called with his ETA and once here was able to explain the issue, clear up the clog and get us back to normal. I would recommend this company to others for plumbing issues! We were very pleased with Jeff and the company for their promptness and professionalism in resolving our issue.

Review 80 (2025-01-03 - Rating: 5)
Jared was awesome. We got everything done and correctly. This is not the first time I have used 128 and it won’t be my last. My house is almost 100 years old. 👍🏼🤘

Review 81 (2024-11-06 - Rating: 5)
Today was my first maintenance since I had my heat pump installed. I had no idea what to expect or what the checkup involved. When the technician (Esteban) from 128PHCE arrived, before he started any work, he took the time to explained what was involved in the process and asked if I had any questions.Once Esteban began the work, he was thorough and answered all my questions as he went along. He also explained how I can routinely check and clean the filters (if necessary before the next maintenance)Esteban, was courteous and very polite. He took the time to review the results of his work and made sure that I understood his report before he left.I would highly recommend 128PHCE for their promptness and efficiency.

Review 82 (2023-06-30 - Rating: 5)
Very pleased with the attention and professionalism shown in my first time meeting with 128 Plumbing Technicians, Chandler and Stephen. Both were very knowledgeable and explained what they were doing throughout the time here. I couldn’t be more happy to now have 128 Plumbing for my new maintenance contractors.

Review 83 (2024-09-10 - Rating: 5)
The entire process from sale through installation of a new gas furnace was terrific. JP & the install team were A+! We could not have asked for a better team. Everything was on time and exactly what we were expecting. They had great communication and did a top notch professional job. Every single person from the schedulers, to the tradesmen were wonderful. They were even very sensitive to keeping our pets safe and indoors. HIGHLY recommend working with 128. (PS: anyone who hires plumbers who have Beagles is AOK in our book. Our Beagle,Fitzwilliam Howl, loved his new friends from 128!)

Review 84 (2024-08-13 - Rating: 5)
Jeff at 128 PHC &E was great. He came out and did a camera inspection and walked me through the whole process, and next steps if we decide to have the recommended work done. He didn’t find anything that was very concerning, however, there were a couple of things that might be beneficial to look at further, but was no pressure to use 128 for the work. Jeff was friendly, very knowledgeable, and professional and made it pretty easy to at least consider 128 to come out and do the job if we decide to move forward with it. Jeff also explained the layout of our sewer lines, which was a little different than what I thought, so this was a good learning experience and I’m glad I took advantage of this free service from 128.

Review 85 (2024-12-19 - Rating: 5)
The technician, Allen was knowledgeable, courteous and efficient. He assessed the problem quickly and provided a solution. He explained the problem and provided the repair and an estimate for required services. I recommend 128 for home services. 5 star review.

Review 86 (2024-10-11 - Rating: 5)
128 Plumbing, Heating, Cooling and Electric. Maintenance check for the second year went great. Esteban was polite and asked me if I had any questions or concerns. He even used the shoe protectors so not to mess up my carpets. I am a happy customer.

Review 87 (2024-12-25 - Rating: 5)
What we thought was a simple plumbing issue turned out to be a very rare issue which took a whole day to resolve. The team was so courteous, communicative and fantastic. We’d call 128 again without question!

Review 88 (2024-12-26 - Rating: 5)
Really an outstanding performance by 128 PHCE. From the initial evaluation visit to todays installation by Miguel, Dave and Alan it could not have gone smoother. We were walked through the entire furnace operation and ALL questions were answered to our satisfaction. Unit install was complete in one day, old furnace hauled away too.Price was a major concern for us two retirees and 128 PHCE pricing was affordable and comparable to other dealers. Strongly recommend this company.

Review 89 (2024-09-04 - Rating: 5)
128 is a great company. Honestly probably the best contractor we’ve worked with. Professional, prompt, and fair prices. They’ve installed our mini splits and replaced our water boiler for us. We’ll continue to use them for other services!

Review 90 (2024-11-18 - Rating: 5)
I have used 128 a few times and would not consider going to anyone else. They are the best in the business. Friendly professional service that stands by their product. I rarely write reviews but this is an outstanding company that takes pride in their work.

Review 91 (2024-09-13 - Rating: 5)
128 was able to come out same day to replace our leaky disposal. Kyle was awesome, personable, fast, and thorough. He answered all of our questions and gave us tips on things we could service ourselves in the future and what to watch out for. We already use 128 for our HVAC needs and they will be our first call for all plumbing needs in the future.

Review 92 (2024-09-04 - Rating: 5)
I have a service contract with 128 PHCE. The service provided by their team has been amazing. They are very professional and knowledgeable. So far they are always on time, and they provide a very comprehensive report afterwards. Norm and Shawn serviced my furnace today, and they made sure to go over issues I have found in my furnace and many questions I had. Great work!

Review 93 (2024-12-07 - Rating: 5)
Jeff F was friendly, knowledgeable and conscientious. He took the time to walk me through options and recommendations without any unnecessary sales pitch. Work was completed timely and cleanly.

Review 94 (2024-08-02 - Rating: 5)
128 Plumbing, Heating and Cooling & Electric is a company of honesty and service. I have an AC unit that is 20 years plus old and is on its last legs. The service technician that they sent to check out why the unit was not working arrived early and was courteous and knowledgeable. Craig spent over an hour and a half trying to get the unit to work. He was able to explain why the unit was not working and suggested and explained there was no need to try them because they may not work. They were just going to prolong the inevitable. It was nice to see an honest tech who was more concerned about the customer. He informed me about new technology but did not pressure me to invest. He let me know if I was interested, I could contact the company. Because of Craig, I would recommend 128 because of their service and honest.Tony Cardarelli

Review 95 (2024-07-15 - Rating: 4)
Four stars. Good service. Reasonable pricing. Extremely professional. Very responsive. Our tankless water heater was 15 years old and dying. It sprung a leak that wouldnt have been cost effective to try and repair. We contacted 128 in the evening after hours and they were very responsive to our texts. The next day we had a visit and got an estimate. The day after that we had a new Navien. Installed quickly and very professionally. The guys were friendly, polite and knowledgeable. Covered everything with tarps, made no mess, left little mess. The pricing was reasonable. Im pleased with the service and will use them again.

Review 96 (2024-08-27 - Rating: 5)
I needed plumbing workat my condominium and chose 128 Plumbing. I could not be happier with my choice. Jeff F. and Eric were great! They were both friendly and efficient. Their workwas great quality. They are great assets to 128 Plumbing. I highly recommend them.

Review 97 (2024-09-20 - Rating: 5)
Jeff F and Mike arrived as scheduled. They were so respectful to the homeowner. An inspection for the sewer line was done and the homeowner had options for repairs within an hour. Jeff F clearly explained what issues he found in the pipe for the homeowner to make the best decision for them.

Review 98 (2024-08-05 - Rating: 5)
I contacted 128 on Friday and they were able to come to our home the following Monday. We had a slow draining sink that was not an emergency but needed to be looked at sooner rather than later. Jeff, the technician, was great. He contacted me when he was a half hour away. Once he arrived, he dealt with the drain quickly and explained the problem and future maintenance to me. We would definitely hire him again!

Review 99 (2024-08-09 - Rating: 5)
Just had the greatest experience with 128 Plumbing and Heating, two Technicans arrived today at 7:30 am, and I was very happy to meet Norm and Scott. They explained how they were going solve my A/C problem, they put drop cloths down and got to work right away, while working hard, still kept me updated. I am very happy and will be looking forward to keeping with them for repairs and maintenance. Thank you again!!

Review 100 (2024-07-21 - Rating: 4)
I had them do a replacement job of my Gas Furnace & Central AC units 3 YRS ago. The install was GREAT!!! Frank was AWESOME!!!I would have given them a 5 if it wasnt for the fact that I paid $800 for a 3 Year Extended Warranty/Maintenance Plan on the 2 BRAND NEW units. (my wifes idea) I scheduled 2 Appointments for yearly PM on each unit. Both times the so called techs caused problems with our BRAND NEW units from being inexperienced!!!!I never scheduled another appointment. It was a WASTE of MONEY!!! Unfortunately because of that I will never do business with them again.....

Review 101 (2024-08-14 - Rating: 5)
We are very happy with the service provided by Plumbing, Heating, Cooling & Electric. Unlike any other vendor we spoke to, Kevin shared useful knowledge that informed our decision for a realistic choice of equipment. Anthony, Wayne and Nick were consistently punctual and did a fantastic and very clean job accommodating our particular needs to minimize the amount of outdoor conduits, for the precise placement of outdoor and indoor equipment and the least amount of disruption despite channeling yards of cables and wires. Nick even noticed an imperfection in the way the wires in the sub panel were originally structured, which well be happy to get fixed. We’ll definitely call upon 128 for our future needs, but especially on Kevin. Anthony, Wayne and Nick.

Review 102 (2024-08-05 - Rating: 5)
We use 128 for a majority of our plumbing and electrical work, and have always been satisfied with the results. Theyre quick to respond and easy to work with. Its also helpful that they can bundle work across different areas, so we dont have to coordinate a bunch of different appointments.Last week, we needed to have our main water line videod to figure out what could be done to reduce clogs and issues. Jeff F and Colby were terrific throughout the process. Spent some time getting the video, then played everything back for us with details and explanations regarding potential problems, risks and solutions, along with an estimate for each scenario. They also shared the video and information with us after the appointment so we could review on our own.Overall, super pleased with 128, again.

Review 103 (2024-10-28 - Rating: 5)
The team that was sent to my home was professional, diligent, and knowledgeable. They gave recommendations to bring the status of the newly installed furnace up to code. They saved my life by identifying leaks of C0 from the chimney. Special mention to Paul Barry the installer, Zach the electrician, and Brad the salesman who made it all possible. Thank you gentlemen.

Review 104 (2024-07-25 - Rating: 5)
Had my electric panel upgraded, changed the oil water heater to gas and had heat pump installed. Walked me through the whole process. All the work done looked amazing. Additionally, the inspections from the city was a breeze. I will recommend 128 to all my friends and family.

Review 105 (2023-01-18 - Rating: 5)
We were extremely pleased with the plumbing and drain work completed today by 128PHCE on our home in Stoneham. John, the master plumber did a wonderful job on replacing antiquated leaking piping in our basement laundry area. Jeff and Richie, the drain specialists were awesome, in the work they did to create and place a sewer drain pipe liner, as we had previous cracks in the line and tree root intrusions. They were very professional, courteous, knowledgeable and completed the work in a timely manner and left the space cleaner than when they found it. We wouldn’t hesitate to use their services again! Thanks again to you all!The Kelley’s

Review 106 (2024-10-25 - Rating: 5)
Such a wonderful company. Lovely people, swift service, great follow-up. We had two teams in recent weeks to replace a furnace and electric panel. Highly, highly recommended.

Review 107 (2024-10-14 - Rating: 5)
Very solid company that makes it easy to obtain services for all major household issues including electrical, plumbing, and heating / cooling. They also have reasonable service plans and the staff provide great service and follow-ups with pictures of parts that needing repair, completed repairs, etc. Also, easy to schedule services and they are always right on time. I highly recommend this business

Review 108 (2024-10-07 - Rating: 5)
Jared, the 128 service technician, was an outstanding professional who installed our new gas hot water heater. He treated my home with great care: wore booties and put down tarps to protect rugs and flooring and cleaned up all scrap/waste materials. He tested all faucets, showers and toilets. Great job!

Review 109 (2024-11-21 - Rating: 5)
Your company is amazing last year you came when I had a heating emergency day after Christmas and tech did a four job . Luis came today to clean and do yearly maintenance on heater. He was very nice and did a great job. Thanks you

Review 110 (2024-10-18 - Rating: 5)
We had our annual maintenance work done today… Esteban was our HVAC technician and he was awesome. Work was done quickly and he made sure everything was in working and took time to make sure if I had any questions. We’ve been VERY happy customers and recommend them to anyone needing HVAC or plumbing work.

Review 111 (2024-11-16 - Rating: 5)
Esteban came today to do an annual maintenance for our gas heating unit. He was very thorough and explained what he had done and made suggestions about what may need to be done in the future. He was very willing and able to answer all our questions. Great work and thanks, Esteban!

Review 112 (2024-07-20 - Rating: 5)
Today was my first experience with128’s HVAC team. They serviced our new heat pumps. Anthony and Esteban were terrific. Friendly and professional and very efficient. Will definitely keep going back to them.Earlier in the day, I had a separate service call from Eric to help with a plumbing issue. Eric was great from start to finish -- professional and respectful and very knowledgeable. The same high standard that I have come to appreciate from the 128 plumbing team.

Review 113 (2024-12-20 - Rating: 5)
Abgar K. was awesome. He arrived on time, was kind + professional, and very knowledgeable. I have an old home with challenging piping and electric, but Abgar took the time to ensure I understood all my options. Im looking forward to completing this project together.

Review 114 (2024-08-22 - Rating: 5)
Highly recommend 128! From the get-go, the communication was great and I was able to get service scheduled in a timely manner. Craig from 128 did the work here and we couldn’t be happier. Craig was prompt and friendly, took time to explain the issues and offered multiple options so I could choose the one that worked best for us. Would definitely use 128 and ask for Craig again. Issue: Garbage Disposal unit replacement

Review 115 (2024-08-21 - Rating: 5)
We base our opinion of a company not only on the quality of their work, but also on how well they respond when inadvertant errors occur. In both cases, 128 ranks extremely well. They performed two large HVAC jobs on our property. During the first one, there was some miscommunication, which led to an error. However — rather than point fingers — 128 pulled out all the stops to make things right. Their workmanship is top notch and their staff is very proficient, friendly and helpful. They also took the time to carefully explain our system to us and answered all of our questions. You should not hesitate to use 128 Plumbing. We highly recommend them.

Review 116 (2024-08-28 - Rating: 5)
We had a great experience with 128 Heating, Cooling, and Electric. Esteban came to our property for an AC inspection/maintenance. Esteban did a thorough maintenance job and was also very patient, answering my many questions (this is my first time owning a home with a cooling system!). The work instilled confidence that our cooling system is in good shape and will continue to run smoothly!

Review 117 (2024-08-18 - Rating: 5)
Jeff F came over to check on some smells weve been having with bathroom plumbing. He was great, did a camera inspection of my pipe (he showed me a problem), and enthusiastically answered all of my questions. 128 has always been really responsive and easy to work with.

Review 118 (2024-07-29 - Rating: 5)
I had a very positive experience with 128 Plumbing and Cooling. They provided prompt professional services to fix my older mini split system within 24 hours. The technician identified the problem immediately, located the replacement parts, and stopped on his way to work the next day to pick them up. I am signing up for a service plan with them and I highly recommend their services!

Review 119 (2024-09-18 - Rating: 5)
128 came out the same day and Jared was professional, friendly and incredibly thorough. Any other plumber would’ve been in and out but he made sure we were good to go even calling in one of their drain specialists last minute! We found our new plumbers!

Review 120 (2024-12-19 - Rating: 5)
Jeff F and Jackie saved me in an emergency! My main sewer line was backing up into my basement. They came by and assessed the problem and discovered that the city sewer line on my street was the problem, and acted fast to get the city to come by and clear out the line. They explained everything that was happening and stayed until the city had resolved the problem to confirm everything was good on my end.

Review 121 (2024-07-17 - Rating: 5)
From start to finish 128 did a 1st class job!I got home from a vacation to find my water heater had failed. To compound the problem I live in a single story home with the water heater in a pantry off the kitchen. The water from the leak had flowed under the wood floor and severely buckled it. I called 128 and explained the problem and they said they would get a tech to my house as soon as possible.Within a couple of hours Kyle showed up and surveyed the situation. He helped me shut off the water to the tank and drain it so that it would stop leaking water. He provided options for replacement & quoted a replacement price. Unfortunately it was too late in the day to get the water heater I picked from the supply house but, he told me he would have a team at my house first thing in the morning to take care of things.At 7 am the following morning Dave & Paul were at the house to start removing the old tank and start piping for the new one. As soon as the supply house opened 128 had another one of their team pick up the new water heater and deliver it to the job site for installation.The job was completed within a couple of hours including the installation of a leak alarm & automatic shut off valve.Dave and Paul were great. They were neat, answered all my questions, and cleaned up after the work was done.I will be using 128 for all my home service needs in the future and would highly recommend them if you run into issues with your plumbing, heating, electrical. or air conditioning.

Review 122 (2024-07-26 - Rating: 5)
128 helped install a Mitsubishi Hyperheat ductless heating and cooling system and I could not be happier with my experience! From my first interaction with the company to the end they were nothing but professional, helpful, and transparent. The installation team went above and beyond to make the system as invisible and seamless as possible as possible and worked cleanly and efficiently. Would definitely recommend them again in a heartbeat!

Review 123 (2024-12-06 - Rating: 5)
Jeff helped us out and was an absolute pleasure to have in our home, and thats before we get into how helpful and knowledgeable he is with any and all plumbing questions and the solutions 128 Heating and Cooling offer. Truly a great experience.

Review 124 (2024-12-12 - Rating: 5)
Jeff came to our place and did pipe scope. Jeff was excellent. He explained the process, results and options clearly. He was thorough and was sure to leave space better than when arrived. Thanks Jeff!

Review 125 (2024-09-05 - Rating: 5)
This is the first time Ive needed a furnace replaced, and 128 was recommended to me. I got it done with a single day installation, with a friendly team of company employees. During the quoting process, I needed help understanding the different options available for my particular situation and that was done patiently and thoroughly. Highly recommended!

Review 126 (2024-08-20 - Rating: 5)
Couldn’t be happier with the electrical team at 128. 4 electricians visited across multiple appointments to address the list of projects I needed. They were always timely, knowledgeable, extremely friendly and completed every project as requested. I also appreciate how everything can be scheduled and tracked online. I have found my go-to company for electrical needs. A big thank you to Alen, Derek, PJ and Nick.

Review 127 (2024-11-25 - Rating: 5)
Stephen did a great job taking care of us. He explained everything that he had to do and provided very prompt service. I would recommend!

Review 128 (2024-09-21 - Rating: 5)
I’ve had a few separate issues over the last couple of weeks, and the plumbing team has been amazing. Thank you to Jeff F, Jackie, Abgar, and Justin for the wonderful work! Everyone from 128 is always so professional, friendly, and incredibly helpful.

Review 129 (2024-09-24 - Rating: 5)
After having my sewer backup into my basement, Jeff F came to the house to assess the root cause. Jeff was a great resource in providing options to resolve the issue and made us feel he had our best interest in mine. I highly recommend 128 and Jeff, and look forward to working with him and 128 for all of my homes plumbing and HVAC needs going forward.

Review 130 (2024-12-23 - Rating: 5)
Abgar did a great job changing our sink valves. He and the company were flexible and communicative throughout the process. Highly recommend!

Review 131 (2024-12-20 - Rating: 5)
The technician, Luis, was very knowledgeable and through. He kept us updated throughout the diagnostic and made sure we understood the problem with our equipment. Great customer service.

Review 132 (2024-08-21 - Rating: 5)
128 plumbing and heating provided excellent service for sewer line to day. Jeff F used his camera and showed me the roots from a nearby tree and some bushes that had roots entering the sewer line and then used his rooter machine and cleared them. after which he re inserted the camera showed a clear line to the city sewer. He also followed up by flushing all the toilets in the house to wash out and minor debris. I would highly recommend this company for any plumbing needs. Thanks Jeff.

Review 133 (2024-11-15 - Rating: 5)
Jeff F came out to do a camera inspection of the sewer line. Unfortunately he was unable to do it because of the existing whole house trap. He advised me to replace it in the near future to avoid future backup issues. He also provided good suggestions on other services that may benefit me as a homeowner. As they say, an ounce of prevention.. I will keep 128 plumbing in mind when I need future plumbing work.

Review 134 (2024-10-31 - Rating: 5)
128 and their technician Esteban did a great job with our maintenance visit. Everything was explained clearly and Esteban was friendly, polite, and helpful. I highly recommend this company.

Review 135 (2024-09-10 - Rating: 5)
Jeff was amazing personable, knowledgable And very thorough. We are confident we made the right choice going with 128. Jeff went the extra mile to make sure we understood and what was the best to avoid future plumbing issues . Thank you!

Review 136 (2024-11-08 - Rating: 5)
Always on time and professional, I installed a home Tesla charging station and it looks and works perfectly.

Review 137 (2024-12-04 - Rating: 5)
Esteban from 128 did the yearly boiler checkup yesterday and he was timely, professional and very friendly. He knew his stuff, was thorough, and informative about their different plans. Highly recommend.

Review 138 (2024-12-04 - Rating: 5)
In early October 128 PHCE installed an air sourced heat pump system. The project was managed by Jared and went smoothly in all respects. Jared was as an excellent communicator and kept us well informed and consistently chose the best solution even when it wasn’t the easiest solution. The entire crew, and there were many because 128 PHCE sent additional staff when available, demonstrated the highest standards of customer relations. In addition to providing high quality workmanship, they were friendly and courteous, and very respectful of us and our home and just fun to be around. I will definitely use 128 PHCE again.

Review 139 (2024-11-06 - Rating: 5)
We had a very positive experience with the purchase and installation of our central AC. I can’t speak highly enough of the two young gentlemen, Paul Morrissey and Felix who worked together to install our system over the course of 10 days. They were highly professional and pleasant to have in our home.

Review 140 (2024-08-24 - Rating: 5)
Craig came by house today on short notice. He was friendly, knowledgeable, and honest about pricing. He even waited while another vendor took a look to verify what work needs to be done. We just used 128 plumbing for another project and we will continue to do so!

Review 141 (2024-11-11 - Rating: 5)
Luis was very courteous and explained everything in detail to me, including pictures. I will definitely be using 128 Plumbing again and would recommend them to anyone who needs services.

Review 142 (2024-10-29 - Rating: 5)
Aaron came today to review a project and give an estimate. He was very professional and answered all my questions. We approved the quote and will have the work done in 2 days! Super fast and accommodating. Thanks Aaron & 128 - The MacDonalds

Review 143 (2024-08-23 - Rating: 5)
128 came for a plumbing investigation today, and like my prior work with them for both HVAC and electrical it was a great experience! Jeff F. was super-friendly, knowledgeable, and efficient, taking time to explain and educate me along the way and answering every question I had. Another great job by 128!

Review 144 (2024-08-25 - Rating: 5)
It was a pleasure to have Esteban service our HVAC system. In addition to being very knowledgeable about the system, he was also able to open the air intake grille and remove what may have been years of accumulated dirt. And finally, he is just the nicest person! He waited until I could get our car and park in the space used for your van.We would love to have him perform all future maintenance!

Review 145 (2024-09-05 - Rating: 5)
Had trouble with my AC and they gave us an appointment right away. Technician explained all the options for repair or replacement. Furnace needed work too. Sales staff educated us on different options and decided to take care of both!Great company to work with.

Review 146 (2024-08-14 - Rating: 5)
Jarred G. The lead on my new mitsubishi hyper heat 4 split system was great! He arrived early daily to start and was very courteous and listened to my needs for the direction of all the line sets, pad placement, and he went well beyond all expectations to ensure the line sets werent visible and were neatly installed. He and his crew would clean whenever they had to demo or be in-doors, and beyond that after 3 days for 12-13 hours a day he took the time to go over the systems functions and how everything would work or respond to weather situations. The electrician, Matt went way above and beyond as well with keeping all his wiring as close to the line sets as possible and hidden as much as possible, he also ensured all the outside electrical was weathertight and tightened by code, he also replaced an old exterior receptacle with a new one and sealed ot for me for no charge! Overall this project was not cheap but in my opinion the work was above and beyond expectations and I would recommend 128 100%!

Review 147 (2024-10-18 - Rating: 5)
Jeff and Team at 128 were amazing to work on a recent job to get our HVAC back up and running in Arlington,MA after our Carrier AC coil broke and needed to be replaced. The customer service has been top notch - from my experience this is rare to find in the metro Boston areas and we have used 3 other big name HVAC companies. From the start of the process to the end they were professional, courteous and took the time to answer all of our questions. We are extremely pleased with the entire experience and installation of our new Carrier HVAC coil. Thank you Jeff and 128 for making the experience seamless from start to finish! Highly recommend 128!

Review 148 (2024-06-26 - Rating: 5)
We have used 128 plumbing for big and small job in the past. They are a top notch company! We have been very happy with everything they have done. We recently had Craig and Dom at our house and they did a great job! They were both very professional, polite and cleaned up any mess left behind. My husband and I would highly recommend 128 Plumbing!

Review 149 (2024-08-29 - Rating: 5)
I just bought a home in a neighborhood built in 1955 and was concerned about the drainage going into the street so I called 128 Plumbing to set up an appointment for a camera to see exactly what the status was. Jeff F and Colby arrived at my home, right on time, and ran the camera and sure enough my suspicions were confirmed! The septic pipe running from the basement to the street should be 4 inches in width is only at 2 inches due to build up and never being maintained 😳 Jeff explained my options in laymans terms, without any pressure, stating the obvious and the decision has been made to move forward with fixing the pipe. It can be very intimidating when dealing with contractors and because the time was taken to show me the video of exactly what the problem is, I have decided to move forward and have 128 Plumbing fix the pipe. I am sure they will have me rate their work so stay tuned!Best,Tami WongNorth Shore home owner

Review 150 (2024-09-03 - Rating: 5)
Stephen was excellent. He was professional and respectful. He explained every step and answered questions appropriately. I would like Stephen for all our plumbing work moving forward. Thanks for a job well done - we are very happy with work.

Review 151 (2024-08-13 - Rating: 5)
Hi, I wanted to give Jeff from 128 a big thumbs up and thank him for the work he did at my home on 8/13/24.I have been looking to hire 128 for my plumbing and electrical needs for some time, due to the feedback from others but to this point, have not. I was thoroughly impressed with them and from my interaction with them, they have far exceeded my expectations and I will use them again.Thank you again 128.

Review 152 (2024-11-25 - Rating: 5)
Excellent service ! 128 Plumbing personnel provided needed timely replacement of leaking Hot water tank on Sunday afternoon, after contacting them on Sunday morning. Many Thanks to Abgar T for his promt installation and professional and courteous interaction during the installation.

Review 153 (2024-12-03 - Rating: 5)
I called 128 Plumbing for an emergency at my home and from the people who answered the phone to the technician that came out to fix the problem I couldnt be more happy! They were extremely professional, very affordable and also very quick with the repairs, the technician Craig who showed up was very knowledgeable and polite and I will highly recommend 128 to any friends, coworkers or family members who need work done!

Review 154 (2024-09-10 - Rating: 5)
Shawn Flanagan was our technician. He seemed to be very thorough as he was here for almost 4 hours and every time I went to see how he was doing he was cleaning many of the parts in the gas boiler/furnace. He also took some time to discuss 2 possible issues and what can be done to correct them.

Review 155 (2024-12-05 - Rating: 5)
128 PHCE installed a Mitsubishi Hyper Heat mini split system in my home and it works phenomenally well. My install team of Meqail, Guss and Matt are truly some of the best professionals in the industry. Call 128, theres a reason they are a 5 star company!

Review 156 (2024-07-01 - Rating: 5)
Just worked with 128 Plumbing to replace a toilet due to a bathroom leak/plumbing issues. We worked with Eric who was really great! He was very prompt on arriving first thing in morning, diagnosing the problem, and educating me on the issue/providing multiple options to resolve that best fit our situation. Eric was able to complete the job on the spot and in just a couple of hours. Eric was knowledge and professional in his work and I trusted his recommendations. Would use them again for future services.

Review 157 (2024-07-10 - Rating: 5)
Every step of my experience was exceptionalFrom scheduling to the day of my appointment. The text reminders were very helpful and when I received a couple of phone calls from Craig telling me exactly what the expected time of arrival would be was very reassuring and helpfulCraig and Dom’s professional and expert knowledge in their trade was very reassuring.They we’re both very professional and pleasant throughout the appointmentI am grateful to have a company like 128 plumbing available to do an excellent job and with a seamless professional experience

Review 158 (2024-08-02 - Rating: 5)
After noticing a leak in the bedroom closet, we called 128, and thank goodness we did. They showed up that day and quickly identified the problem. Unfortunately, the leak was a sign of bigger issues. The team of Gio, Lou, Dom, and Connor were extremely helpful in explaining their recommendations. For a week, they worked tirelessly to replace toilets and pipes, making sure to cover everything with plastic before jumping in. Charlie came by after the job was finished to provide an evaluation on our pipes to the street. I can’t say enough about their professionalism. I felt in good hands every step of the way. 128 will be my first call for all plumbing jobs moving forward.

Review 159 (2024-11-22 - Rating: 5)
I had a great experience with Abgar at 128 plumbing. I often rely on 128 for both plumbing and electrical needs and they have done both large and small jobs at my home. They are always very professional and knowledgeable. Abgar was an especially good example of that!

Review 160 (2024-10-10 - Rating: 5)
The 128 team that installed my new nomination water heater was fantastic. They were incredibly respectful about my space and time. They were very clear with communication and overall very easy to work with

Review 161 (2024-06-26 - Rating: 5)
I normally will not call a big company because they usually charge so much money. But I haven’t been able to find a plumber that I’m happy with and really needed a lot of help with my gas valve that was out of code and leaking when i shut it off. Eric came and I was shocked at the cost! It wasn’t crazy at all! And when I say this man went over and above to fix both lines… He deserves a raise. He was so helpful by telling me which line went to what room. I also got a maintenance plan for my 2 on-demand boilers for 3 yrs which was also not expensive! I hope they send Eric again because I called back for my tenants central AC issue, my central AC install and a bunch of plumbing projects I need done. I’m so happy and relieved to finally have someone I can call for plumbing issues! I recommend them to everyone! And if you’re lucky enough to get ERIC! Well just know your in good hands!

Review 162 (2024-08-02 - Rating: 5)
128 Plumbing is awesome! Our A/C outside condenser unit had recently failed, and we first hired another company to perform diagnosis but we were confused about their recommendations. To get a second opinion, we called 128 Plumbing. We were beyond impressed!Sam first provided some initial counsel on the phone which was very illuminating. Immediately we knew we were speaking with a skilled and proficient company. Sam then went out of his way to dispatch a Senior Technician who showed up at our door ~2 hours later! On a 93+ degrees hot day, Darren came to our rescue. He was knowledgeable, professional, patient and very courteous. He explained what he was doing every step of the way, and his explanations were easy to follow. We knew we were in great hands. Sure enough, Darren fixed our A/C in short order! And the cost was very reasonable. Much lower than what the first company quoted us.Sam and Darren literally saved the day (a scorching 93+ degrees hot day no less!) and we could not be more grateful. Not only were they professional, but their customer service was also unparalleled. We appreciate Sam and Darren going out of their way to take care of us. We recommend 128 Plumbing wholeheartedly!

Review 163 (2024-10-05 - Rating: 5)
I recently had my tankless water heater serviced by Esteban with 128 PHCE, and I was impressed with the experience. He arrived on time (with a courtesy call heads up when on his way), was professional, explained the entire process to me, and made sure to answer all of my questions in detail. Esteban was thorough, performing a full inspection and cleaning to ensure everything was running smoothly.I highly recommend 128 PHCE to anyone looking for reliable, expert maintenance.

Review 164 (2024-10-22 - Rating: 5)
We had 128 do some bathroom plumbing work recently, and Steven L. was excellent. Was efficient, kept things clean, and kept us updated with everything going on. Weve used 128 multiple times and well continue to do so.

Review 165 (2024-08-24 - Rating: 5)
Gio and Steve took great care of the removal of my old water heater and the installation of my new water heater, expansion tank, piping, and flood/leak sensor. They were very upfront and informed me of everything they were going to do. It was not the easiest of spaces to work in and they busted their butts to make it perfect. They were in and out in a timely manner.

Review 166 (2024-08-06 - Rating: 5)
Zack H went the extra mile to get our electrical hooked up for our new systems. Great friendly guy. Thank you to the HVAC install team. Miguel and Paul were great. Personable teams. Well give you guys a call again when we need you.

Review 167 (2024-08-28 - Rating: 5)
We switched our heating system from oil to gas. Everyone we dealt with at 128 made our project a clear priority from the very beginning. They were responsive, and answered all of our questions, and the technicians who came to our house to do the work — shout-out to Roger, Eudrick, and their team — could not have been any better. They were professional and respectful. They highlighted issues early, explained solutions and processes, and it was clear at the project’s completion they do excellent work. Thank you, Roger, Eudrick, and 128!

Review 168 (2024-08-12 - Rating: 5)
Jeff came to the house today as scheduled for a sewer line inspection. Called me ahead of time to let me know he was on his way, showed up when he said he would and took his time to explain what he found. Showed me the videos on his tablet, explained some options, including doing nothing as a have a relatively newer house, and then emailed me additional details. Zero push to get any work done. Would highly recommend Jeff and the 128 Expert team!

Review 169 (2024-12-19 - Rating: 5)
Colby was outstanding! He was friendly, knowledgeable, and a pleasure to work with. He resolved our drain issue quickly and efficiently.

Review 170 (2024-07-11 - Rating: 5)
Anthony M was just out to do an annual service on my mini split unit. He did an excellent and thorough job cleaning the unit and checking that its running properly, and he also spent time to help me understand how to use it and how to get the best performance from it (this is the first time Ive had a mini split). I appreciate both his thoroughness and his thoughtfulness in making sure I was comfortable operating the unit. Another great experience with 128!

Review 171 (2024-07-22 - Rating: 5)
Jeff and Colby came out to the house today to inspect and make a recommendation on the old cast iron plumbing in my home. They were both very professional, great communicators and shared with me a number of recommendations/options in a very transparent and no pressure way. I very much appreciated their insights and approach. 👍

Review 172 (2024-07-17 - Rating: 5)
I have NOTHING but good things to say about 128 Home Services, and their employees.I had a sewer back up a couple of weeks ago. Every single person I dealt with along the way was AMAZING! I hope I don’t leave anyone out—Bright, Jeff, Chris, Rich and the lining crew— did everything but hold my hand (and I bet they would’ve done that if needed.)From the initial tech—Bright, that came to diagnose, and the two teams (yes, TEAMS) that came to clean out the pipes, and then line the pipes—in this sweltering heat, they have been professional, pleasant, and knowledgeable!When they spoke to me or to members on their team either on site or on the phone, they were courteous and respectful to each other!They were ever-mindful not to damage/dirty my floors/walls!When I questioned the original tech (Bright) about how he got into this line of work, and he explained how, and WHY he loves his job, he could not say more about his co-workers and employers! “We are family!” THAT spoke volumes to me!!!Although it was a costly issue—and one I would not wish on anyone, they made a tough situation as pleasant as possible, and gave me peace of mind!THANK YOU 128 HOME SERVICES!!

Review 173 (2024-12-10 - Rating: 5)
Steven L and the other techs were skilled and all great guys so 5 stars on the electric water heater install. I will say the pricing model seems aggressive for certain items like a 400$ quote to try to start the pilot or 700$ for running cable from the breaker to the water heater.

Review 174 (2024-11-21 - Rating: 5)
We had several tricky electrical problems and called 128 to help. Zack, our 128 electrician, arrived and immediately began researching, and then troubleshooting, what could have cause the issues. Zack kept working on various ideas until he found a fix. We are an 128 HVAC customer and now a 128 electrical service customer!

Review 175 (2024-08-03 - Rating: 5)
Shawn from 128 PHCE just performed the annual maintenance on my mini split system. He was on time, polite, and knowledgeable. Answered all my questions and worked efficiently to complete the service. 128 PHCE also installed the system several years ago and that was also a great experience.

Review 176 (2025-01-02 - Rating: 5)
The Steve’s both came to fix a previous incorrectly installed dryer vent and they were great. That fixed the problem and were very friendly and professional.

Review 177 (2024-09-14 - Rating: 5)
128 Plumbing was extremely informative, professional, and efficient when installing our new HVAC system. After interviewing several local companies, we are very happy we decided to use their services.

Review 178 (2024-11-26 - Rating: 5)
Charlie did a great job clearing my blocked kitchen drain and cleaning up the pipes. I tried to clear it myself the prior day to no avail. I was shocked at how gross the pipes were inside when he showed me the camera view. Thanks!

Review 179 (2024-12-18 - Rating: 5)
Very professional very knowledgeable. Jeff G, Colby and Jackie did a great job of fixing my problem and explaining my options. Highly recommend this outfit!

Review 180 (2024-08-16 - Rating: 5)
128 PHCE is our go to as they do a wonderful job and usually find a way to get to you quick. Today was no different; Esteban did terrific work cleaning our mini-split system, communicating throughout with explanations and pictures. Highly recommend and will certainly be using them again.

Review 181 (2024-09-16 - Rating: 5)
Jeffrey was so helpful, thoughtful, and energetic! He clearly knew his stuff and was so cute with my kiddos when they were asking questions and wanted to be with him. He explained everything clearly and gave us all our options. Really appreciated him!

Review 182 (2025-01-02 - Rating: 5)
Colby was professional, knowledgeable and very helpful in telling us what we needed to know for cleaning our drainage pipes.Thank you!

Review 183 (2024-10-07 - Rating: 5)
After reading numerous 5-star reviews of 128 Plumbing, Heating, Cooling & Electric (128 PHCE), I reached out to inquire about becoming a client, even though I didn’t have an immediate need for their services. I sent a text, and within minutes, I received a welcoming email from Kailee, who thanked me for reaching out and assured me that I could call anytime I needed assistance.Just a week later, I had an unexpected plumbing emergency—my water heater began leaking from the Temperature and Pressure (T&P) valve. I immediately called 128 PHCE and was connected with Kailee, the same friendly voice from my initial inquiry. Within three hours, Kenney, one of their expert plumbers, arrived to assess the situation. Given that my water heater was nearing the end of its 10-year warranty, we agreed that replacing the unit made more sense than simply repairing the valve.By 8 AM the next morning, Tony arrived to handle the replacement. He carefully removed the old unit and installed a brand-new water heater, complete with a 10-year warranty. From my first inquiry to the final installation, the entire process took less than 18 hours. The level of efficiency, professionalism, and care I experienced is almost unheard of, and I couldn’t be more grateful. I am now a very satisfied and loyal client of 128 PHCE.Henry G.Medford MA

Review 184 (2024-08-09 - Rating: 5)
I had a yearly maintenance for my ductless unit today. I have had wonderful service from 128 home services for the pass three years. Esteban was the technician today and he was so polite and knowledgeable. Thank you for such great service!

Review 185 (2024-06-18 - Rating: 5)
I cant recommend 128 PHCE enough! I recently needed a sewer inspection for my house, and they were fantastic. Jeff F and Colby arrived on time, were professional and friendly, and explained everything clearly throughout the process.The inspection itself was thorough, and they used a camera to give me a detailed video/pictures of the sewer line. They answered all my questions patiently and made sure I understood everything before they left.Overall, I had a very positive experience with 128 Plumbing. Jeff F and Colby were top-notch technicians, and I would definitely use them again in the future.

Review 186 (2024-07-16 - Rating: 5)
Start to finish these guys (128 PHC & E) are great. Actual person (thanks Rene) answers the phone & sets up an appointment for A/C service. Jeff G shows up prompt & professional and gets right to work.After assessment goes over some options and got our issue resolved. I have had a fair amount of contractors in my home over the years and these guys (Jeff G) are the real deal. I would recommend without hesitation.

Review 187 (2024-09-06 - Rating: 5)
I am very grateful for how professional and skilled the technicians are at 128 Plumbing Heating Cooling and Electric. The techs have been reliable and more importantly able to solve my issues and help me avoid future problems with my home steam boiler. I highly recommend this company to any home owner.

Review 188 (2024-08-08 - Rating: 5)
I cant say enough good things about 128 Plumbing, Heating, & Electric. I had Air Conditioning splits installed in my home. The job included increasing my electricity as well. It all went off without a hitch and I love my new air conditioning. Thank you so very much, 128 team !

Review 189 (2024-11-03 - Rating: 4)
Both visits to check on one furnace system and one ac system went well. I was surprised that new filters werent supplied!! Just put the old dirty one back in the basement system. My attic system is impossible for me to get to. Luckily, I had bought some after my basement ac system was checked and the technician told me to go buy some. Maybe make it clear before they come or supply the filters.Thanks

Review 190 (2024-08-12 - Rating: 5)
Thank you again for the thorough and professional service today, of the cast iron sewer pipe inspection and the video. Jeff Freitas explained the entire process of cleaning and the steps with inserting the sleeve vs waiting for the unthinkable breach of the very old pipe. Thank you again for the best service .

Review 191 (2024-11-29 - Rating: 5)
I had a clog the day after Thanksgiving and Jeff F and Chris fron 128 Plumbing were able to find the clog and clean it out quickly. I would definitely recommend 128 Plumbing for their quick and efficient service.

Review 192 (2023-04-12 - Rating: 5)
1st I want to say that everyone I dealt with throughout this whole process had wonderful customer service. It made a difficult process easy. Mack and Roger were wonderful to deal with. These are the types of people you want working for your company. They were pleasant to talk to and very informative about the process, progress, and product being installed. Excellent job all around.

Review 193 (2024-07-23 - Rating: 5)
We called 128 late on Thursday night with a leak in our garage ceiling. Lauren answered our call and was very helpful and reassuring. She was also able to schedule boots on the ground support to come first thing the next morning.Jeff called prior to his arrival and helped identify root cause of our problems. Throughout the process, Jeff was professional, courteous, and made sure all our (many!) questions were answered. Christian also arrived to help and we were met with the same level of professionalism, attention to detail and courteousness.Thank you to Lauren, Jeff, and Christian for all your help!

Review 194 (2024-08-14 - Rating: 5)
128 was great, they showed up when they said and were really professional and friendly. Jeff was incredibly helpful and explained everything he was doing. The digital technology is amazing. I highly recommend them.

Review 195 (2024-09-07 - Rating: 5)
Paul and Dave showed up right at 7am as promised. They reviewed the project with me, asked for my input about placement of vents and access and needs during the process, and promised to keep me informed as the day progressed.No fewer that seven staff appeared throughout the day to complete the process (delivery of equipment, electric install, oversight of the work), etc.) of installing a RInnai tankless, on demand hot water theater to replace a conventional hot water heating unit. [Years ago I had one installed in a home I owned, and I was impressed with its performance.]Your staff checked in with me throughout the day, tested all aspects of their work, and even cleaned up their footprints on my kitchen floor!Personable and polite, I have total confidnece in using 128 Pumbing & Heating moveing forward to service the current systme and to assist with any futuer upgrades.Thank you for responding to my needs so quickly and thoroughly. I am impressed.

Review 196 (2024-07-18 - Rating: 5)
Stephen recently came to our condo to look at our sewage ejector pump to see if it needed to be cleaned or serviced. He was efficient, honest and very knowledgeable. He put us at ease and we trusted his expertise!