Berner Plumbing & H20 Inc. in Villa park

Review 1 (2024-11-20 - Rating: 5)
Very professional service. Rich was able to complete my repair quickly, and importantly, was in communication ahead of time to ensure he understood the problem and had would bring the right size fittings. He offered to coordinate with the water company to ensure everything was efficient with minimal water interruption, and he was done and water was back on in no time! Emailed me an estimate beforehand, which I appreciated. Because of the good organization, only one trip was needed.

Review 2 (2024-09-11 - Rating: 5)
I called Rich at Berner plumbing when our new Rinnai tankless water heater stopped working. Rich was in contact with factory technicians and resolved an intermittent problem as soon as the part was available. Rich was very knowledgeable and was polite. I would recommend Berner plumbing for your plumbing needs.

Review 3 (2024-05-28 - Rating: 5)
Great experience and quality Workmanship!! I had a problem with my water heater and did not realize it was still under warranty after eight years. Rich found the warranty and processed the replacement part under the warranty saving me a considerable amount of money. Great communication and great professionalism and quality craftsmanship. You could not ask for a better experience.

Review 4 (2023-12-13 - Rating: 5)
Rich Berner returned my call today and helped me solve a water pressure problem I have in my home in just a few minutes. I would normally expect someone to set an appointment for a service call but Rich took the time to solve the problem with just a few system checks. I plan to give all of my future plumbing business to this excellent company.

Review 5 (2021-03-23 - Rating: 5)
Our experience was 10 stars. I couldnt be happier. We decided to replace our aging tank water heater (16 years old) for a tankless system at the beginning of 2021. The process from start to finish was made easy thanks to Rich. Everything from our initial hello to the final install was completed with professionalism and kindness. All details (and even project roadblocks) were explained with fantastic communication. Best of all prices were fair with no surprises. I recommend their services to anyone needing jobs big or small. You have a great choice with Berner Plumbing in Villa Park.

Review 6 (2020-12-11 - Rating: 5)
Richard from Berner Plumbing is very professional and he was able to replace our tankless water heater in a very timely fashion even though it is the Holiday season. My wife and I can not thank him and his staff enough. Very reasonably priced also!!! Thank you for being there and he will see Richard for the servicing of the unit in the future... UPDATE... after 1 year we still love the water heater Richard installed no problems!!

Review 7 (2020-12-11 - Rating: 5)
Our hot water heater quit working, and we were getting the classic runaround from our extended service contract rep. Finally, after a week without hot water, it was such a blessing to call Berner Plumbing in the late afternoon and hear Rich say I can be out tomorrow. He did come out as promised and quickly made the warranty repair that gave us our hot water back. Rich is a professional and a straight-shooter, and we thank him for his help!

Review 8 (2019-10-11 - Rating: 5)
I’ve always had good luck with Rich at Berner Plumbing. Over the years he’s done numerous jobs for me at my primary residence, as well as my rental properties. He’s installed, repaired or replaced everything from my water heater, to my sump pumps, ejector pumps, garbage disposals, faucets, etc. He’s always been honest, fair, competent, dependable, and on-time. I highly recommend you call Berner Plumbing with all of your plumbing needs.

Review 9 (2024-11-13 - Rating: 5)
Didnt put me off. Got us right in and taken care of! Didnt break the bank either!

Review 10 (2019-11-20 - Rating: 5)
Ive used Rich at Berner Plumbing for quite a few jobs. First one was when one of our 2 - 50 gal. water heaters went bust. After thinking of just replacing it, Rich let me know about whole house tankless water heaters and thats the route I went. He removed both giant tanks, put in the wall mounted tankless, rerouted the water pipes and helped me with Nicor Gas to get a bigger flow meter. Everything went without a hitch!! I couldnt be more satisfied with his professionalism and quality of work! Since then hes replaced my shower mixer valve and Flushmaster toilet unit.Heres the bonus....he has direct contacts with various manufacturers and he was able to get the replacement parts free!! This year will be the 3rd year Im also using him for my backflow test on my fire sprinkler system because hes prompt, professional, files the paperwork to the Village on time and absolutely knows what hes doing on all jobs Ive hired him for.His prices are mid level to just slightly above, but when it comes to plumbing problems, you get what you pay for. Ive hired other plumbers before because they were cheaper and I ended up with shoddy work and more problems after they were finished.Berner Plumbing is very highly recommended by me!

Review 11 (2022-09-29 - Rating: 5)
Great service. All expectations were met and he did a great job communicating the process with someone who knows very little about plumbing and water heaters. Would recommend.

Review 12 (2019-11-07 - Rating: 5)
Fantastic price, professional and quick. Installed our salt water tank and it looks fantastic. This is the second job he performed. Now we are hiring him for another job.

Review 13 (2024-05-22 - Rating: 5)
Outstanding experience!! Super fast replies, timely service, fair prices, great advice. Highly recommended!!!!

Review 14 (2023-06-17 - Rating: 5)
Rich did a great job I would highly recommend him

Review 15 (2022-10-08 - Rating: 5)
Many years of experience with them. Good attention to detail and effective solutions. Recommend

Review 16 (2019-12-01 - Rating: 5)
Nice and professional attitude. Punctual, confident and clean work. I highly recommend.Thanks

Review 17 (2023-02-17 - Rating: 5)
Rich and his team installed a new Rinnai tankless water heater and did a great job. Knowledgeable, thorough, honest, and reasonably priced. I highly recommend Berner Plumbling.

Review 18 (2018-10-12 - Rating: 5)
Fair and helpful with a repair on my thankless hot water heaters. Deed

Review 19 (2023-09-11 - Rating: 5)
Friendly, knowledgeable with prompt availability

Berner Plumbing & H20 Inc.