Goodberlet Home Services
Located in Villa park, Illinois
Address: 1 Mid America Plaza Suite 3062, Oakbrook Terrace, IL 60181, United States
Phone: +1 815-937-0189
Rating: 4.8
Services
- On-site services
- Language assistance
- Repair services
Categories
- Electrician
- HVAC contractor
- Handyman/Handywoman/Handyperson
- Home automation company
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-07-11 - Rating: 5)
My technician was very very professional! He was very respectful of my home, and he gave me great advice for the longevity of my unit. Thank you so much for handling my issue with professionalism, and respect! She’s clean and quiet. All ready for summer. Thank you !!!! -
Review 2 (2024-09-15 - Rating: 5)
We are very happy and satisfied with the work that this company provides to us. They are very helpful to our needs and questions. They show us what is wrong and make suggestions to us. They are quick to fix the problems and keep our furnace and air conditioning running safe and without problems. I highly recommend this company. Also, their response time is great! Great guys! -
Review 3 (2024-12-05 - Rating: 5)
The service man called before arriving, was thorough in his checkup and gladly explained what he did. He answered all our questions in a friendly manner and left us feeling confident about our furnace. I highly recommend Goodberlet!! -
Review 4 (2024-10-18 - Rating: 5)
The technician was prompt polite and cordial upon arrival. Was very thorough and clear definite answers to all my questions. He did not give me the run around and was very direct. Great interaction very kind with our dog and pleasant to be around. 10/10 would recommend. -
Review 5 (2024-12-20 - Rating: 5)
Service was on time, quick, & thorough. Technician was professional & courteous & best of all, did not try to sell me anything that was not needed or asked for. I would use them again & recommend them to others. Two Thumbs Up!!! -
Review 6 (2024-09-11 - Rating: 5)
Great company that makes you feel like family. From the front office (Christine & Lisa) to their techs (Josh) you get straight answers. Their knowledge of HVAC is undeniable. Im a hard person to please and Im always happy when they come out to tune-up my AC/Furnace. Join the Good Guys club - its worth it.Sandy F. -
Review 7 (2024-09-20 - Rating: 5)
Have worked with Goodberlet for several tune ups, plumbing repair, one AC replacement, and a furnace replacement in progress. Always a good experience. Josh and Jason in HVAC and Dave in plumbing have recently helped us out as we serviced a home we were moving out of and another we moved into, and all have been knowledgeable, professional, and courteous. Christine in front office is always helpful and courteous as well.Goodberlet is our familys go-to for HVAC and Plumbing needs. -
Review 8 (2024-10-23 - Rating: 5)
I have been a customer of Goodberlet HVAC for about 30 years and I have never been disappointed in their service and products. Once again, they have responded to my HVAC needs promptly and efficiently They have professional technicians who are experts in the field, servicing both old systems as well as installing state-of-art systems. I highly recommend Goodberlet based on many years of reliable service.Anthony, Rob, Jason, Sebastian, and Nick are each outstanding service team members at Goodberlet. -
Review 9 (2024-05-20 - Rating: 5)
I am so grateful to Mr. Josh for coming to put the compressor in ! God Bless GoodBerlet Home Service you have been good to me over the years. I tell everyone how good a grateful I am to have you for my services!! -
Review 10 (2024-09-04 - Rating: 5)
Anthony was fast and explained everything well. At first he thought my AC needed quite a bit of work, but later explained it was a simple fix, so no trying to charge me for services/parts not needed -
Review 11 (2024-09-23 - Rating: 5)
I have been a customer of Goodberlets for more than 20 years. Always have had great service from their furnace, plumbing, and electrical professionals. Customer service is more than excellent, too! -
Review 12 (2024-11-01 - Rating: 5)
Jason arrived promptly and efficiently serviced my furnace.He also made some great recommendations and showed me a simple way to control the house temperature. He is always courteous and respectful. -
Review 13 (2024-08-06 - Rating: 5)
Couldnt be happier with the service I received. Anthony did a fabulous job. He answered any and all questions. Also, took care of everything that needed addressing. -
Review 14 (2024-06-17 - Rating: 5)
Technician called ahead and arrived promptly. He was very friendly and kept me updated on what he was doing. Prior to leaving, he let me know what he had done and asked if I had any questions. Great experience once again. -
Review 15 (2024-09-18 - Rating: 5)
As always, on time, very efficient. Answered any and all questions. They have done toilets, air conditioners, furnaces and water heaters for me. Never had a reason to complain and the price is reasonable. -
Review 16 (2024-08-19 - Rating: 5)
Goodberlet, does great work. They have put several units in for me over the years. Always there when you need each and every time. Very precise and professional work. -
Review 17 (2024-06-13 - Rating: 5)
Our technician was Rob and he was wonderful! He fixed our air conditioner quickly and efficiently and gave great recommendations on general maintenance for our unit and furnace. Very grateful this company was able to accommodate us so quickly, highly recommend! -
Review 18 (2024-10-23 - Rating: 5)
They are the best, service tech Mike was great. Have been with them since Elm Heating closed, reasonably priced too. -
Review 19 (2024-07-10 - Rating: 5)
Steve was great. Went right to work and explained everything that he was doing.He gave some good advice which will be taken in the future. I do recommend this company. -
Review 20 (2024-07-06 - Rating: 5)
If i could i would give 10 stars. My air conditioning went out the day before the 4th of july in the hot and humid conditions. I knew that this was going to be a pricey bill due to being a holiday and having someone on call to come out. I tried to call several HVAC companies but non would get back to me.I then discovered this business and Josh came out immediately and fixed the problem within minuets and it didn’t cost an arm and a leg. My family and I are so thankful Josh helped us on a holiday. I cant thank you enough!! Deft earned my business. -
Review 21 (2024-09-06 - Rating: 5)
I have been using Goodberlet (formerly Elm Heating and Cooling) for 10 years now. They are dependable, knowledgeable, and personable. I highly recommend them! -
Review 22 (2024-12-05 - Rating: 5)
Goodberlet technicians are usually very professional and timely. Their office staff are extremely friendly and helpful. -
Review 23 (2023-09-29 - Rating: 5)
Ive used Goodberlet for years for HVAC services. Steve, the technician, came for the fall furnace servicing. As usual, he was most professional and knowledgeable--setting the humidifier and checking the filter. Very pleased. -
Review 24 (2024-08-01 - Rating: 5)
I have been with Goodberlet Home Services for at least 20 years. They are very professional and friendly. Obviously, they are honest and dependable or I wouldnt be writing this. -
Review 25 (2024-10-29 - Rating: 5)
My air conditioner went out during what most people would call a heat wave; I call it a HUMIDITY WAVE! I called Goodberlet Home Services for assistance and they sent someone out the same day! Josh came over and fixed the machine and had it cooling again in about an hour. He was very friendly and professional. I am extremely grateful! -
Review 26 (2024-02-15 - Rating: 5)
I had called Goodberlet out for a yearly furnace check, and it ended up that we had some issues due to the age of our furnace (20+ years). Our technician was incredibly helpful, explained the situation fully and had a team out installing a new furnace within 2 days. In the midst of some cold weather, the communication and timeliness were greatly appreciated. We will be using them solely for our future needs. -
Review 27 (2024-10-14 - Rating: 5)
Next day service on a leaking water heater was great the most impressive thing was after pulling out the washer to remove the water heater Nick ask for a mop to clean the dirty floor under the washer and behind the old water heater. Top quality people and will be using Goodberlet for all my home services after this. Great team. -
Review 28 (2024-09-27 - Rating: 5)
Ive used Goodberlet for my furnace needs for over 30 years. Always professional and fairly priced. -
Review 29 (2024-12-17 - Rating: 5)
Josh from Goodberlet explained everything about my furnace in easy to understand words. Highly recommend! -
Review 30 (2024-03-22 - Rating: 5)
Great service. Anthony came in today to clean and inspect our air conditioner system before summer. Gave us great advice on how to extend the life of our aging a/c. Very nice and respectful, didnt try to over sell us on anything. Well be calling them when its time to replace! -
Review 31 (2024-05-14 - Rating: 5)
Jason was able to quickly diagnose and fix our issue. He also gave us helpful info about how to maintain our unit during the year. And, he was very sweet with our overly friendly dog (thanks for that!) -
Review 32 (2024-11-11 - Rating: 5)
Goodberlet is a great company to deal with! Reasonable, reliable, friendly, honest and professional. Anthony took great care of my A/C today. Nice guy, very honest and hard-working. Thanks, Anthony! 2024 - Rob cleaned and checked my furnace - great job as always - you cant ask for a better company to do business with. -
Review 33 (2024-10-24 - Rating: 5)
Josh provided great customer service and explained everything so we could easily understand the process. -
Review 34 (2024-10-15 - Rating: 5)
Very on-time. Professional and courteous. Robert was able to hook up my humidifier which had not been working since the furnace was installed. -
Review 35 (2024-05-24 - Rating: 5)
They are a great local company. They have done a lot of service to my home and have been professional and helpful. The plumbers and techs they have are always friendly and make sure your informed about your decisions.Id recommend this place to any in the area. -
Review 36 (2024-04-06 - Rating: 5)
Anthony M was my service technician and I was very happy with his service. Not only did he provide good service, he explained about services needed and informed of steps he would be taking, as well as answered any questions. Excellence service; there was only 5 stars but I give Anthony 10 stars. -
Review 37 (2024-12-19 - Rating: 5)
Josh took care of everything that needed to be checked. He made sure that we are ready for the summer season. He is one man we can and do rely on for the proper tune up. And as every time that Josh checks our air conditioner or furnace we are assured that he has done the perfect job, We have all respect and confidence in what Josh does for us. -
Review 38 (2024-09-21 - Rating: 5)
TELL MIKE I ORDERED THE FILTER THE SAME DAY HE WAS HERE FROM AMASON. IT CAME THE NEXT DAY & I INSTALLED IT!GREAT SERVICE AS ALWAYS!! -
Review 39 (2024-12-24 - Rating: 5)
The Serviceman performed the air conditioner check/service in a friendly, professional, proficient manner... answered all questions and I hope to see him back for the winter furnace check. Good job.Regards, Jack Soucheck -
Review 40 (2024-05-05 - Rating: 5)
From the voicemail’s which I received to contacting the office and having Jason at our home to inspect our A/C, everyone was polite and very friendly. Jason explained in detail what he was doing and offering tips on keeping the unit working properly. Nothing felt rushed by Jason. He is a patient man!!Rocco👍👍👍👍👍 -
Review 41 (2024-12-13 - Rating: 5)
Service men are always courteous, explaining what they,re here for, quickly in and out! Very satisfied! -
Review 42 (2024-09-17 - Rating: 5)
I think theyre GREAT very polite on time very easy to deal with helpful I cant say enough great things about them -
Review 43 (2024-12-17 - Rating: 5)
Josh did a great job servicing my furnace before winter hits. -
Review 44 (2024-10-25 - Rating: 5)
Had my year furnace checked out today by Jason . He was very professional and showed me a few things I did not know about. -
Review 45 (2024-04-03 - Rating: 5)
We have had nothing but great experiences with Goodberlet! Jason was out this last time and was so helpful! He was also so kind to our 3 year old! We would definitely recommend Goodberlet to anyone! -
Review 46 (2024-03-25 - Rating: 5)
Thank you Jason for going above and beyond of your services! Jason is very professional, and is excellent at what he does! He even checked our chimney, and found a dead bird, that he took out and disposed of for me. I would recommend Jason anytime. Thanks Jason! -
Review 47 (2024-04-30 - Rating: 5)
The Tech Jason was outstanding. Took his time to explain the issue and how he was going to fix it. Repair was about 30 minutes. Will 100% be using Goodberlet Home Services again. -
Review 48 (2024-09-05 - Rating: 5)
Our tech, Jason is the BEST. We have used his /your service for both heating and air conditioning. I’m not sure if they are the lowest cost provider but I believe in paying for quality service and repair both of which Goodberlet offers. I’ve never felt like he was reaching in my pocket for unnecessary repairs. I highly recommend their services. I’d give them 10 stars if available. -
Review 49 (2023-12-18 - Rating: 5)
Josh, the serviceman that was sent for our furnace was very polite, helpful. and respectful. All we were charged for was a service fee because it was only a wire that wasnt in contact. He was upfront and honest from the very beginning. I felt a little silly because it was only a wire but he downplayed it like it happens all the time. -
Review 50 (2024-02-06 - Rating: 5)
Talk about service - GOODBERLET is the BEST!! Another service provider had been to my home 3 times in the last 2 months & couldnt find/fix the problem I was having with my furnace. Josh was here only 10 mins and was able to detect the problem; but not only that, he, thank goodness, was able to detect that I had several gas leaks around my furnace & fixed them! Am I relieved!!! Josh was efficient, thorough, attentive, & communicative - he made sure I understood what the problems were and explained to me what I can do to remedy the issue in the future. Who does that & who takes the time!!! Well, thats the type of customer service you get from GOODBERLET & I strongly recommend them for your service repair! -
Review 51 (2024-01-03 - Rating: 5)
From my first call for getting a quote and having a water heater installed plus needing to replace some ductwork in my crawl space it was a great experience. Very friendly and knowledgeable company. I wouldn’t hesitate to recommend their services. -
Review 52 (2024-10-07 - Rating: 5)
Fast and courteous service! They always keep my equipment in great shape. -
Review 53 (2024-05-03 - Rating: 5)
Technician was here to do a air conditioning tuneup did a very good efficient job. And was very good as explaining the condition of my air conditioner and part that needs to be replaced. -
Review 54 (2024-04-28 - Rating: 5)
My mom has been a customer with Goodberlet for years! Whether its for a semi-annual fix, or even for an emergent need, they have never disappointed our family! 10/10 would recommend to anyone -
Review 55 (2024-01-13 - Rating: 5)
Our furnace stopped working recently and we called Goodberlet--whom we have used for a number of years. The technician, Jason, who came out, was very professional and extremely knowledgeable, and was able to detect and fix the source of the problem with our furnace. We are really pleased with the quality of service that Jason provided! -
Review 56 (2024-04-20 - Rating: 5)
Goodberlet provides my HVAC services twice a year. They recently installed a new furnace and the process went very smoothly. Each tech is very knowledgeable and provides accurate information, I feel. -
Review 57 (2023-09-06 - Rating: 5)
We were very happy with the service on our furnace and he did tell us to wait to do the air conditioner service in the spring which made good sense to us and we will do that-I liked his honesty i explaining everything. We will definitely use your company always!!! -
Review 58 (2024-10-07 - Rating: 5)
Excellent, polite service. Only downside, no one brings filters anymore. Luckily I had some. -
Review 59 (2024-10-24 - Rating: 5)
Goodberlet always does a great job. Great technician and service. Thank you -
Review 60 (2024-10-13 - Rating: 5)
They arrived as scheduled , were in promptly and done and informed of the status of my furnace -
Review 61 (2023-11-07 - Rating: 5)
Jason was thorough and he took the time to explain everything. Our two furnaces are old, and he explained what to expect in the future, but he said that we are good to go for now. He did not try to sell us anything we dont need right now. He also got our humidifier working! Needless to say, we will be using Goodberlet Home Services in the future for all of our heating and air conditioning needs. -
Review 62 (2023-09-05 - Rating: 5)
Scheduler was very professional and polite, and was able to deliver on her promise of service. The technician was very knowledgeable, made the repair and offered advice to prevent a similar issue again. -
Review 63 (2023-09-06 - Rating: 5)
Jason was incredibly kind, answered my questions and addressed my concerns. He is extremely knowledgeable and explained the complexities of our heating & cooling system with such detail yet simplistic ways that I was able to ask questions and find a solution I didn’t even know I wanted. -
Review 64 (2024-11-13 - Rating: 5)
Steves great. Treats my home like it is his own. -
Review 65 (2024-10-22 - Rating: 5)
Jason was great with my air unit. Educated me by answering all my crazy questions. Only wish he’d be the one to check my HVAC Units every 6 months -
Review 66 (2024-10-01 - Rating: 5)
Goodberlet Home Services, Inc. took care of our heating & air conditioning cleaning & tune up for many years. Recently, our gas furnace was not working properly so a couple of technicians were dispatched at different times to our house to diagnose the problem. We were given a chance to replace some old parts or get a new furnace. There was no pressure on their part and left the decision to us. Because of Robert P’s extensive experience & knowledge in the products, we decided to replace our furnace. It was done on time and neatly! Excellent customer service and reasonable prices; highly recommended. -
Review 67 (2024-09-12 - Rating: 5)
Very happy with their competent service. Goodberlet regularly performs plumbing and electrical services in my home. I’ve never been disappointed. -
Review 68 (2023-07-08 - Rating: 5)
Josh came out and really made things easy for us as new homeowners. A sewer backup claimed our furnace and water heater, and he explained what we needed and why we needed it. Flexible financing made it easy for us to afford what we need while we wait on insurance. -
Review 69 (2024-03-22 - Rating: 5)
Ive used these guys on more than one occasion. The latest to repair my furnace and fix the wiring a bedroom. I highly recommend them. A bit pricey, but trust me they are worth it! Do yourself a favor and call these guys first. -
Review 70 (2024-05-16 - Rating: 5)
Tech Jason was prompt and very informative through out his entire service call. I would recommend Goodberlet for anyone looking for HVAC services. -
Review 71 (2024-10-14 - Rating: 5)
Young tech was very good. On time, friendly and knowledgeable. -
Review 72 (2023-03-25 - Rating: 5)
Anthony was very good at helping find our problems and fixing them. He was on time, explained in detail what he needed to do and how to keep proper maintenance on our furnaces. All in all, the service he provided was reliable and efficient. -
Review 73 (2024-01-16 - Rating: 5)
Jason did an awesome job correcting our heating problem! He was prompt and thoroughly explained the issue. I’d recommend Goodberlet highly for any heating or cooling issues! -
Review 74 (2023-10-10 - Rating: 5)
Anthony was fabulous in terms of explaining things I need to do and how often. Even though others have done the same thing, Anthony was making sure I knew. He did a great job of servicing my furnace. -
Review 75 (2024-05-29 - Rating: 5)
We had our summer maintenance done today and Steven took care of everything. He even changed our filter and the batteries in our thermostat for us. Thank you for again taking good care of us and see you in the fall. -
Review 76 (2024-12-30 - Rating: 5)
Great service! Very knowledgeable -
Review 77 (2024-01-18 - Rating: 5)
Josh did a great job. He knew exactly what to do and did it! I had to move a shelf out of the way and he helped me! He was very pleasant! I LOVE GOODBERLET! ❤️ -
Review 78 (2023-05-10 - Rating: 5)
It was nice seeing Jason again, I always know that he will check everything and make sure that we are taken care of. It’s nice to know that there are really good people like him working to make all of us feels we can count on him and his company. -
Review 79 (2024-06-19 - Rating: 5)
Our technician was excellent. Very knowledgeable, professional and explained everything in complete detail! -
Review 80 (2023-07-02 - Rating: 5)
Very professional. Mike- our tech- found out what was wrong and kept up informed all the way. Great personality and a valuable member of the Goodberlet family. Plus, a regular service call price on a Sunday. Very impressed with Goodberlet. -
Review 81 (2024-10-11 - Rating: 5)
John came and checked and cleaned my furnace. They always show up on time and professional/friendly. Very happy, with their service. -
Review 82 (2024-03-07 - Rating: 5)
Arrived early and was thorough with the work. Provided options and went above and beyond to help us make good decisions about cleaning dryer vents. -
Review 83 (2024-01-19 - Rating: 5)
They came out when I needed them in the midst of sub-zero temps to address a furnace issue and provided honest, good repair work. Then had them return for cleanings at a good price and good service! -
Review 84 (2024-07-04 - Rating: 5)
Very smart, very articulate, very knowledgeable, and most importantly concerned to do a thorough evaluation, of which he did. Josh Berg explained to us all of the functions of the heater, the air conditioner, the humidifier and dehumidifier. We just bought this home and had no idea how any of this worked. Now, thanks to Josh we do! Thank you! -
Review 85 (2023-04-13 - Rating: 5)
I have been working with Gooberlet for over 2 years now for heating and cooling. I have been impressed with the customer service and quality of work. I just had Jason out to do maintenance for my unico ductless A/C system. And he did an excellent job showing me where maintenance issues were and how he fixed them. I also had Dominic come out and he was detailed, professional and took extra time explaining to me the process of what needed to be done for the additional services I was asking for. I would definitely highly recommend Goodberlet services to anyone. -
Review 86 (2024-08-05 - Rating: 5)
Great customer service and a/c skills. Have been a customer for years and will continue. -
Review 87 (2022-06-17 - Rating: 5)
Our technician, Anthony, arrived on time and was very friendly and helpful. I called Goodberlet late in the afternoon on a very hot day and they were able to provide an appointment the next morning, even though Im sure they were swamped with requests. He thoroughly cleaned our AC condenser which really needed it, saving us further costly repairs. Would recommend! -
Review 88 (2023-11-03 - Rating: 5)
Tech communicated prior to his arrival and arrived on time. He explained what he would check and kept me informed when setting the thermostat as this was a annual furnace check-up. So far the furnace is performing well. -
Review 89 (2024-05-07 - Rating: 5)
As usual, it was a good update visit. Its comforting in knowing that our air conditioner is clean and ready for the season. Robert gavesimple explanations given in a professional manner. -
Review 90 (2023-09-07 - Rating: 5)
Steve came within the time window and evaluated the situation after we talked to him about the A/C pad. He spoke to his supervisor and quickly came up with a solution, a price and a time when someone would remedy the problem. -
Review 91 (2022-06-09 - Rating: 5)
If you are looking for help with an A/C problem Goodberlet has the technicians with the expertise to solve any problem that comes up. I’ve used this company for over 20 years and I have never been disappointed with the service. The technicians are friendly and considerate. Today’s technician, Rob, took his time answering all my questions. I don’t know the first think about A/C systems other than how to turn one on so Rob explained each step he took and made sure I understood what I was paying for. This has been my experience with every technician Goodberlet sent out over the years. I will continue to count on Rob and Goodberlet for all my A/ C services in the future. They offer bundles of services at very good prices . -
Review 92 (2023-10-23 - Rating: 5)
Very happy with the technician calling asking if he can come early. I was able to start my day. I get my HVAC check twice a year and everything is great. -
Review 93 (2023-01-06 - Rating: 5)
Jason was awesome! Explained everything in understandable ways! He was so knowledgeable and I immediately trusted him and am so happy we found our new regular boiler guy!! 10 stars -
Review 94 (2024-06-02 - Rating: 5)
Rob was very professional and knowledgeable. He had to replace a part on my air conditioner, but he had the part and replaced it quickly. Rob was very nice, will definitely use again. -
Review 95 (2023-05-10 - Rating: 5)
Goodberlet installed our furnace, AC, and tankless hot water heater in 2016 and have been doing routine care and maintenance on them since! Weve been very happy with their customer service, professionalism, and services! -
Review 96 (2018-10-01 - Rating: 5)
Air conditioning - emergencyNot long ago my air conditioning was not working correctly. It kept shutting down and turning off when it got really warm outside. I came across Elm Home Services and gave them a call. Everyone I talked to was very polite. The technician came out in a timely manner and was very nice. He seemed very knowledgeable. After performing some tests and evaluating the system he found the issue. A part went bad that was causing the coil to freeze and causing the system to shut down. He was able to get the part and replace it. After the work was complete I was able to be at comfortable at home once again. I felt the pricing was fair and recommend this company to anyone with similar needs. -
Review 97 (2023-04-04 - Rating: 5)
Josh presents himself well which is a great reflection on Goodberlet. I have done business with this company for many years and for many reasons. The most recent visit was for my AC preventative maintenance. Josh discovered a part which needed attention and not only explained the issue, but what occurs when the part fails. Josh replaced the part and also showed me the issues with the failing part after it was removed so I could better understand. I have no complaints with Goodberlet, only consistent praise and trust. -
Review 98 (2024-09-19 - Rating: 5)
Very professional and nice tech, answered my questions I had -
Review 99 (2023-04-20 - Rating: 5)
Anthony was very informative. Recommended replacing a capacitor which he did. Very helpful and informative.We did not receive a receipt for the capacitor that was replaced, $345. Please send the receipt. Thank you, Lois -
Review 100 (2023-07-26 - Rating: 5)
Huge shoutout to the team at Goodberlet. We recently hired them to do a complete renovation of our aging home’s HVAC system: replaced first floor central air and boiler and new install of the UNICO air system for our second floor. Their staff was incredibly professional, conscientious and timely. Highly recommend Goodberlet! -
Review 101 (2020-12-31 - Rating: 5)
Jason was fantastic and did a thorough job of inspecting and servicing our furnace. Not only did I appreciate the job he did, I very much appreciated our conversation throughout his visit. Felt like I had made a new friend and I feel confident that from now on when it comes to HVAC work as well as all the services offered by Goodberlet - I can say Ive got a guy! -
Review 102 (2019-01-23 - Rating: 5)
Just had our new furnace installed. It was an amazing experience from start to finish. They were prompt, courteous very polite and very efficient. I would highly recommend this company.I at first called a well known by advertisement company it turns out they did not service my area. They gave me the number for Elm heating and cooling and said they recommended this company for my area. I called and made an appointment. This company worked with my work schedule.After making the appointment I read the reviews and was very skeptical. So I right away I scheduled other companies for a quote. I found that Elm heating and cooling is now under new ownership. After weighing all the facts and quotes from the other companies. My husband and I decided to put the reviews aside and give Elm heating and cooling a chance. Wow we made a great decision they did an awesome job. Ray thank you for your time you were wonderful and the technicians that took out our old and installed the new you guys really rocked!!!!The past reviews do this company no justice. I am not a friend or relative only a true satisfied customer. -
Review 103 (2024-05-17 - Rating: 5)
Technician arrives within the time frame of appointment and does a thorough check of the AC unit . No complaints. -
Review 104 (2023-06-15 - Rating: 4)
Workman did his work outside while I was inside. He did his work, changed and dated unit filter, presented his invoice, cautioned against ivy growing near unit and left. Professional from first to last activity. -
Review 105 (2024-05-24 - Rating: 5)
Goodberlet is my go-to HVAC company and the technicians have been excellent to work with, including Anthony most recently. I have used Goodberlet for years and will continue to do so for all my HVAC needs. -
Review 106 (2021-03-17 - Rating: 5)
Jason was worth 5 stars. He was professional and knowledgeable. Showed us how to better control the heating and air. Cleaned and repaired the furnace and performed maintenance on air conditioner. Will request him again when service is needed. Excellent -
Review 107 (2024-06-20 - Rating: 5)
Great servicemen and great response and keep you informed on everything they are doing and what needs to be done. Steve, Anthony and Jason are very knowledgeable of their jobs and what needs to be done just Plain Great service what can I say they get the job done -
Review 108 (2024-05-21 - Rating: 5)
Absolutely outstanding service! From the weekend last minute to the quick fix and Communication two days later! Beyond grateful! -
Review 109 (2024-02-07 - Rating: 5)
I had a new boiler installed at my house and the Goodberlet crew was very professional. They stayed late making sure all radiators were operating properly and we had heat. Would highly recommend the Goodberlet Company. -
Review 110 (2024-10-22 - Rating: 5)
Always courteous and helpful answering any questions Ive had! Thank you all! -
Review 111 (2024-10-22 - Rating: 5)
Technician, Anthony was professional, explained everything and was efficient. -
Review 112 (2023-11-30 - Rating: 5)
Last year, Goodberlet installed a new boiler to replace my old one, which was rusting out. This year, they followed up with a free checkup. The service was prompt and courteous. -
Review 113 (2015-01-13 - Rating: 5)
I was in need of a winter cleaning of my furnace as it was making some odd noises and is close to 20 years old. Mike came out and immediately noticed that there were cracks in my heat exchanger. He broke the news to me that I would need a new furnace. He did everything in his power to meet my needs based on budget and time frame as it was the coldest week of the year. I truly needed a new furnace next day and did not want to spend more than necessary but did not want to go cheap and only have the new furnace last 10 years. Thanks for the guidance Mike!My installation crew was awesome! Miguel and Angel were on time and very aware of the situation. They treated my house as if it was there house. They treated the installation like it was a family member. The passion and quality they had for delivering their service was awesome! The sheet metal work was impeccable and the gas, electric and vent work were all works of art. They took their time and made sure it met their standards and I truly appreciated every minute they put in for my furnace. Miguel and Angel were awesome!I am still due from ELM the installation of my AC Compressor outside once spring hits and I will not let anyone but Miguel and Angel do the work as I trust they will deliver it with world class quality.In an area (HVAC) where people are hard to trust and most dont care about you personally I trust ELM and would recommend them to family and friends. -
Review 114 (2023-01-06 - Rating: 5)
Robert came to my home to investigate my furnace not producing heat. He was obviously very experienced and diagnosed the problem quickly. He full discussed my alternatives and put my choice into action immediately.Rober returned two days later and repaired the problem, heat restored (yay!).I found Robert and all the personnel at Goodberlet with whom I had contact to be friendly, informative, and effective.I recommend both Goodberlet and Robert to anyone needing help with home climate control.Thanks to all there,Dennis -
Review 115 (2024-04-16 - Rating: 5)
My A/C was maintained by Robert who thought did an excellent & thorough job. He was very professional as well as friendly. -
Review 116 (2024-05-09 - Rating: 5)
Fair prices and capable techs. They bought out Elm Heating and Cooling in Elmwood Park.Anthony was efficient and friendly. -
Review 117 (2022-05-11 - Rating: 5)
We have used Goodberlet (formally known as Elm) through the years. Air went out 4/23/22. Jason came out 4/25. 4/28 new A/C unit to replace our 30 year old unit. Monday 5/9 after 8pm A/C was not working. 5/10 called for appointment in the morning. Jason did a thorough check to see what the problem was (window of 1-5 came at 1:45). The Nest thermostat was bad (8 years old). I installed a new thermostat with the guidance of Jason with no problem. One day later I am happily comfortable in my 70 degree house with our crazy Chicago weather of 90 degrees. -
Review 118 (2024-12-14 - Rating: 5)
Professional service done in a timely manner with courtesy. -
Review 119 (2016-01-18 - Rating: 5)
Great service all around, from the initial call to set up the appointment, to the actual service call, nothing but helpful folks at Elm Heating & Cooling. Jeff the service tech was very professional, knowledgeable and full of helpful tips to keep and maintain my heating and A/C unit. Will definitely use their service again for my future heating and A/C needs. Highly recommend their service to anyone. (Great prices too) -
Review 120 (2024-11-29 - Rating: 5)
Rob checked our AC and changed the filter on our dehumidifier so we are ready for summer humidity. He was friendly, efficient, knowledable, courteous, professional and prompt. -
Review 121 (2023-05-10 - Rating: 5)
Josh called to let me know he was on the way. He was friendly and professional. He thoroughly cleaned and inspected my two AC units. Two thumbs up -
Review 122 (2023-10-06 - Rating: 5)
Anthony came out and was polite and informative. He answered questions and explained everything clearly. He helped me with ordering a humidifier pad. He also gave me tips on getting furnace filters. Great job! -
Review 123 (2022-10-02 - Rating: 5)
Our boiler went out last year during a cold snap. I found the Goodberlet technicians Anthony and Jason to be highly professional and knowledgeable, as well as prompt and friendly. The scheduling team also did a great job of getting guys out quickly so we werent freezing for too long. We recently had an issue that they took care of immediately. I feel good about the purchase and the support. -
Review 124 (2024-10-14 - Rating: 5)
Josh did a great job, and hes always a pleasure to work with. -
Review 125 (2022-11-14 - Rating: 5)
We called on Sunday afternoon after having a problem with another HVAC company (long story). GHS was very understanding and sent a technician early Monday morning in spite of already having a booked up schedule. He was great, resolved the problem with the thermostat and inspected the boiler.We couldnt have asked for better service! -
Review 126 (2023-02-10 - Rating: 5)
They have the most polite, courteous, professional and knowledgeable technicians. Today I had my boiler cleaned. Its always a pleasure to do business with Goodberlet. -
Review 127 (2013-05-23 - Rating: 5)
Great Service! I was having issues with my cooling system at my business in River Grove and called Elm Heating & Cooling. Best choice I ever made. Customer service is excellent. They came right away, and fixed the issue without any problem. I have not had any issues since! Highly Recommend these guys! -
Review 128 (2022-11-16 - Rating: 5)
The Tech Josh, called prior to arrival, he was very courteous and professional. Performed the furnace maintenance with care for the equipment and inspected all components thoroughly. I was very pleased with the care and actions of the tech. He did an excellent job. -
Review 129 (2023-11-09 - Rating: 5)
Mike did a GREAT job on the annual maintenance of my furnace. He noticed an issue with the humidifier, and was able to fix it immediately. Thanks! -
Review 130 (2024-04-16 - Rating: 5)
We have used Goodberlet for many years to keep our heating and cooling systems in good working order. They are a very easy company to work with for scheduling work and are on time and professional during their visits. -
Review 131 (2019-08-06 - Rating: 5)
Excellent customer service, over the phone help, follow up and scheduling. Even when they had no one immediately available - help was given to get us through the night over the phone and we had someone scheduled to come in first thing the next day. I’ve used Goodberlet for both scheduled and emergency services and have been pleased every time. -
Review 132 (2024-05-06 - Rating: 5)
Another great service call. I have utilized Goodberlet services several times. I have always been happy with the professional services supplied. -
Review 133 (2015-04-18 - Rating: 4)
Elm Heating & Cooling is a very reliable and fair company. They are not the cheapest company out there, but they are not the most expensive either. I would say they are middle of the road. However, what really impressed me was their service people. Elm has replaced my furnace and A/C in the last few years and also installed a generator. Every time I get scheduled PM service, the same service guys usually come out. Its really great that they all remember individual customers and equipment. They are all very knowledgeable and offer tips and advice about anything, not just heating and cooling. If anyone is looking for a good honest company, then I would recommend Elm. -
Review 134 (2015-05-29 - Rating: 5)
Jeff was very helpful. He arrived on time, diagnosed a part in our A/C system that was about to fail and replaced it. We have the utmost confidence in his talents and appreciate the great service. He also informed us about new, green systems and their many advantages, and he referred us to an Elm sales engineer. -
Review 135 (2023-06-05 - Rating: 5)
Josh Berg walk me through options for Old AC and Furnace replacement. Assisted with purchase and finance. Very courteous. -
Review 136 (2021-07-01 - Rating: 5)
Beginning with my call for an appointment and all the way through my AC repair my experience was outstanding. My technician spent time walking me through the necessary repairs and what I could do to prevent a reoccurrence. He was very competent! -
Review 137 (2024-05-29 - Rating: 5)
Our technician was efficient and polite. We enjoyed working with him. -
Review 138 (2023-10-24 - Rating: 5)
Robert Petrowsky is an excellent technician who has serviced our HVAC system over the years, most recently 10.25.23 for our annual fall tune up.Robert is meticulous in his checking how our unit, humidifier & condensate pump are functioning. He is extremely knowledgeable & thorough, answering all questions and making recommendations. Besides being an excellent tech, Mr. Petrowsky is also very customer service oriented. I highly recommend Robert Petrowsky and Goodberlet. -
Review 139 (2023-03-23 - Rating: 5)
Technician came to repair a small mistake from install. Went over and above to make everything perfect. Even noticed another minor problem and came back to repair that later in the day. Excellent job. -
Review 140 (2019-04-18 - Rating: 5)
I have been with this company for several years and we just found out they have changed their name. I must say the name has changed, but the service is still the same, excellent, prompt, efficient, and reliable. Thank you for being honest and true to the company. Our furnace went out and they got the part in within two days, called me and rescheduled to come out and install. Thank you for everything, my recommendation is call them they will get the job done ASAP! Thanks for making my family save.Blessings, always the Taylors! -
Review 141 (2024-03-01 - Rating: 5)
Rob did a great job servicing our furnaces. He was efficient and answered all my questions. -
Review 142 (2022-08-15 - Rating: 5)
They worked with us since spring on a very simple and innovative way to solve our outdoor drainage issue. We needed to dodge weather and busy summer events and they hung with us all the way through the end of summer then fixing the problem beautifully in half a day. They were ultra nice, responsive and a pleasure to work with...nice to find! -
Review 143 (2023-04-26 - Rating: 5)
Goodberlet did a great job ensuring our air conditioning units are in working order! The technician was knowledgeable, friendly and professional! -
Review 144 (2024-07-12 - Rating: 5)
Thank you for clearing up our problem promptly. We will continue to use Goodberlet in the future. -
Review 145 (2024-01-30 - Rating: 5)
Service guy was very polite and explained everything in detail. Answered questions thoroughly..made a few suggestions on other items that may need to be replaced. Very courteous -
Review 146 (2024-05-10 - Rating: 5)
Petro was very professional and knowledgeable. He answered all of our questions and addressed our concerns. Great company 😊 -
Review 147 (2024-02-28 - Rating: 5)
Had a well check on my air conditioner to make sure it’s running good. Everything checked out OK and the service guy was very friendly and courteous and explain things well and asked if I had any questions. -
Review 148 (2023-05-07 - Rating: 5)
Very professional service man . Know his work and did a clean and quick appointment. answered all our questions in a friendly manner. enjoyed the service call. -
Review 149 (2024-07-26 - Rating: 5)
I always use Goodberlet for my furnace and Air. They are outstanding. Everybody that I work with is great. -
Review 150 (2021-05-22 - Rating: 5)
The service person, Jeff was on time and polite. As far as I know he did a fine job on the air conditioner maintenance. I have used Elm for years and have always been pleased with the results. I recently recommended them to a co worker who was also p,eased. -
Review 151 (2015-03-20 - Rating: 5)
I had the company to come out and help with my heating this winter, they send out Larry. He was on time and very professional, looked at what was the problem and gave me right away few options on how to go about it to fix it. He was fast and very good. Will for sure call them again if i am in need in the future. Great people to work with and i am very glad i have called them. Recommend them to everyone. -
Review 152 (2020-12-29 - Rating: 5)
Had a problem with furnace flame going out before heat reached set temperature. Problem was intermittent. Came right out same day. Very important in midwinter. Service person T.J. was great! Friendly and knowledgeable. Spent time waiting for problem to occur again. Cleaned parts thoroughly, however, after patiently waiting, problem occurred again. Recommended changing the pressure sensor part. Came back the next day and installed. T.J. was fantastic. -
Review 153 (2022-11-07 - Rating: 5)
Goodberlet has been servicing my HVAC for years. There installation team is far beyond expectations. I have not ever had an issue with this company from office personal to maintenance service associates. Each and everyone is courteous and professional. They will always be my choice for service. -
Review 154 (2024-05-23 - Rating: 5)
Service was excellent. Mike (tech) was very polite and professional. Showed up right on time and did the job fast -
Review 155 (2016-07-23 - Rating: 5)
We have used Elm for our yearly furnace and A/C maintenance ever since we bought our home in 2010. In our most recent service, Jeff C. was our tech. He called before coming by. He was courteous and professional. Our air conditioning has worked very well since his visit. Well continue to use Elm. -
Review 156 (2021-01-26 - Rating: 5)
Jason was awesome and very professional! We have radiators and baseboard heat. Service was provided the same day which was wonderful . Jason diagnosed the problem and our baseboard heat was up and running. Thanks for the timely response. -
Review 157 (2019-02-07 - Rating: 5)
We recently moved into a house with major electrical issues. Elm sent out an electrician the same day (even in lousy winter weather). He was prompt, courteous, professional and thorough. He managed to fix all the wiring problems throughout the house and garage without having to open up the walls as we had been told elsewhere would be the case. Amazing. He and his assistant couldnt have been nicer. They wore shoe protectors and completely cleaned up after themselves. We feared a major expense, but Elm saved us a bundle and we couldnt be happier. THANK YOU!!! -
Review 158 (2024-04-05 - Rating: 5)
Super responsive and reliable. Came out on the Saturday evening before Easter and had our part by Monday. -
Review 159 (2021-08-30 - Rating: 5)
The technician was professional and on time. He reviewed everything he had completed in the cleaning and maintenance service. He also changed the humidifier filter we purchased. We scheduled our next cleaning and maintenance service, that way it does not missed. -
Review 160 (2015-04-11 - Rating: 5)
We had a problem with our furnace. Jeff arrived promptly and fixed it. He was very polite, knowledgeable, and explained everything to us. I would highly recommend him and Elm heating to anyone. -
Review 161 (2022-03-27 - Rating: 5)
We had electric run into our sun porch. They did a great job, only took a few hours & looks nice. Their technicians were very professional. They tarped all the way from the house entrance to & into the sunroom....I was impressed! -
Review 162 (2024-09-10 - Rating: 5)
Have been a customer of this company for about 25 years or more. They are professional, friendly, efficient, and keep me informed of the service results. Highly recommend them. Great technicians. -
Review 163 (2021-01-05 - Rating: 5)
We had a problem with our furnace making an unusual sharp noise for a period of time as it was beginning to run. Our Goodberlet technician, TJ came out and did a thorough evaluation to identify and explain the problem to us. We really appreciated that TJ was able to come back the following morning with replacement parts and fixed the furnace. TJ was on-time, polite and very knowledgeable about the equipment. We enjoyed his warm demeanor and pleasant conversation throughout the process. Id definitely recommend TJ and Goodberlet for any future HVAC needs. -
Review 164 (2024-04-24 - Rating: 5)
Robert called to alert he was on his way. Showed up when he said. Did a thorough, quick service and didnt waste time. Goodberlet is a very professional organization. -
Review 165 (2023-05-04 - Rating: 5)
Tech answered all my concerns, provided feedback on A/C system, was thorough and he was professional in all aspects. Great employees. -
Review 166 (2022-03-30 - Rating: 5)
Boiler pump went out on a Saturday. They were able to send someone out to assess on Sunday. Monday morning started the repairs and had heat back by dinner time. Refilling the boiler took up most of the time because of the age of the system. Appreciate being given a variety of options. -
Review 167 (2024-05-25 - Rating: 5)
Josh was the technician who took care of my air conditioner and he was very pleasant -
Review 168 (2015-08-07 - Rating: 5)
Matt H. serviced my four ACs yesterday. Very competent and well informed. In addition to carrying out the service, he evaluated the age, condition, etc. of each unit and made valuable recommendations for the future. Very customer oriented, clear, and precise. I would have him back in a heartbeat. -
Review 169 (2024-08-09 - Rating: 5)
Professional, timely, beyond helpful. Highly recommend -
Review 170 (2022-12-14 - Rating: 5)
Tech TJ courteous, professional and helpful. Provided great service on Furnace Annual Maintenance . Found him to be great representative of Goodberlet. Thank you! -
Review 171 (2015-02-22 - Rating: 5)
Very happy with the service I receive.Jerry was my service technician. He was quick, efficient and very personable.I learned several things about my heating and air conditioning system from Jerry.I highly recommend Eck. -
Review 172 (2022-02-10 - Rating: 5)
Jason was very courteous and professional. Provided a lot of helpful explanations and I would definitely recommend him and Goodberlet to others if they are in of HVAC services. -
Review 173 (2024-10-21 - Rating: 5)
Always a great experience. Very timely , always professional, and always happy to answer questions. -
Review 174 (2022-11-03 - Rating: 5)
Always a great job for service! I been using Goodberlet for over 7 years. Always on time, professional and excellent at doing the maintenance on furnace and AC. -
Review 175 (2014-01-20 - Rating: 5)
We needed a boiler tune up and I had a question as to why one of my radiators wasnt working. Bob H came and found that a previous water meter technician had turned it off. He showed me where the crank was for the next time it might happen, gave our boiler a great tune up, and was really polite, well-mannered, and professional the entire time. Weve had Elm Heating for as long as weve lived here, about 15 years. They dont work on commission, so they arent interested in selling you anything you dont need. They also sold us and installed our new boiler -- they had been servicing our ancient one since we moved in. All the people at Elm are great! -
Review 176 (2023-12-23 - Rating: 5)
Hi, Thanks for going to winterize the furnace, at 617 East 7th Street, Momence. Merry Christmas, Sharon Bzoski, 2806 Baron Drive Garland, Texas 75040. -
Review 177 (2022-08-25 - Rating: 5)
Jason was an outstanding tech he explained what things were and the functionality of them he even showed me behind the thermostat to make sure I change the batteries awesome job Jason thanks -
Review 178 (2024-05-02 - Rating: 5)
Jason is the best! Thankful to have someone I feel comfortable with and that I can trust -
Review 179 (2016-02-22 - Rating: 5)
On a cold day in February, when the heat doesnt come on, its an emergency! To the rescue (within an hour) Elm Heating sent Pietro, who solved the problem within minutes. Our old -- really OLD --- thermostat had died, and he replaced it with a very simple to use one very quickly! As with all the service personnel at Elm, he was courteous as well as efficient. Nice to have them in our lives! -
Review 180 (2022-07-29 - Rating: 5)
I just want to write and express my gratitude to everyone I spoke to/worked with at Goodberlet over the past few days.We had a code red emergency that put our companys equipment at risk.A big thank you to Goodberlet for their quick diagnosis, amazing service, and crew who bent over backwards to remedy a potential disaster.Their “can do” attitude made such an unfortunate situation better. -
Review 181 (2014-06-05 - Rating: 5)
Brandon did a great professional job getting my furnace and air conditioner back in working order. We moved into the home May 1st. The furnace and air conditioner had not been serviced for many years. He also pointed out a mold problem with the humidifier which Elm Heating will take care of. Great Job Brandon -
Review 182 (2024-06-07 - Rating: 5)
Yearly check and maintenance of AC was done professionally and the technician was knowledgeable about the specifications and life expectancy of the equipment. -
Review 183 (2022-04-19 - Rating: 5)
Goodberlet is a reliable business to trust and depend on. Their serviceman was on time, even a bit early. He was very professional and found the problem after a few minutes. -
Review 184 (2022-06-23 - Rating: 5)
Thrilled to get an appointment the next morning after calling late afternoon. Tech Robert showed up within the time window given, after calling ahead with an exact time and quickly diagnosed and repaired the A/C issue. -
Review 185 (2014-11-18 - Rating: 5)
Well,there was a whining from my furnace and Jeff figured out that I needed to change filters and suggested that I have my furnace cleaned. What a relief and really great service. Thanks Elm Heating and Cooling and Jeff. Its great to be able to count on service. -
Review 186 (2015-04-04 - Rating: 5)
Our service pro was Matthew H. and I could not have asked for a more helpful, understanding and knowledgeable representative.We were out of heat for nearly 3 days dealing with Nicor and almost had to wait a 4th day after a horrible technician from Trade Winds heating & air conditioning came through (with an unpleasant attitude) and wanted nearly $300 dollars for not fixing anything! I told the man to leave immediately.We have tenants upstairs with children and called for emergency service from a different company. It was 30 minutes later (very fast) nearly 11:00pm and very cold outside when Matt arrived to look at our boiler. He was kind, respectful and understood severity of the situation. Within 25 minutes he was able to diagnose the problem and fix it! Elm Heating and Cooling was available when other Nicor contractors were not. At a time when we needed them most! I would recommend them to anyone because their representative made me feel important and not like just another work order. Thank you Matt! -
Review 187 (2015-06-08 - Rating: 5)
Ive been a customer of Eck since 1975 for HVAC services for my three houses in Oak Park. My experience today (6/8/15) with Jerry Z was outstanding! He did a great job and educated me with respect to certain aspects about my furnace and A/C.