Rayne Water

Located in Valencia, California

Address: 25702 Rye Canyon Rd #E, Valencia, CA 91355, United States

Phone: +1 661-257-2963

Rating: 4.5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-12 - Rating: 5)
I have my 5 year service by John S. He was an informative, detailed and a solver. My tank wouldn’t manually flush the system so he replaced the controls and the tank to be sure they both work. Thank you John for your help.

Review 2 (2024-07-05 - Rating: 5)
Ive had excellent service with Rayne Water. Today John S. came and changed out the soft water tank (which is included in the monthly price). He did so cleanly and quickly. He took extra care to wipe up water that dripped on the garage floor during the tank switch. Im very happy with the service.

Review 3 (2024-07-29 - Rating: 5)
⭐️ ⭐️ Love Rayne Water Filter System! ⭐️⭐️I love the Rayne Water filter system! Our service technician at Rayne Water was Erik. I have to say that Erik was polite and professional throughout the entire process. He efficiently changed our water filters and thoroughly tested the water from the main filter. Everything went smoothly, and I was very impressed with the quick and high-quality service. I highly recommend Rayne Water and Erik for any water filtration needs!🌟 Top-notch Service 🌟💧 Efficient & Professional 💧🔧 Highly Recommend 🔧

Review 4 (2024-09-28 - Rating: 5)
John S. installed our water filter and softener. He did it professionally and no water leaks! Good job! Looking forward to continuous good service from him and Rayne Water!

Review 5 (2024-12-24 - Rating: 5)
I switched from Culligan to Rayne and I never regretted it. They are a fantastic company and the service workers are very professional. They never leave leaks like Culligan did. Great customer service. Their prices are very reasonable.

Review 6 (2025-01-07 - Rating: 5)
John S. & Erik did great work at our home and provided a service that was needed! I would recommend this company to my loved ones!

Review 7 (2024-06-12 - Rating: 5)
Excellent initial and ongoing service at a very reasonable price for reverse osmosis. The customer service phone assistance is great as are the techs. Today John came and changed out the filters (which is included in the monthly price) and his work was clean and efficient.

Review 8 (2024-12-02 - Rating: 5)
John S. did a great job installing our water softener, very professional! Showed up on time and was very fast

Review 9 (2024-07-31 - Rating: 5)
So glad that Clyde knocked on my door. I miss the soft water since Santa Clarita made me get rid of my salt water system. Park M. and Wil S. were great. I didnt think that they could set up the system because of the weird set up that was installed in these new homes but they are geniuses. Smarter than the Plummer and contractor that came to look at it.

Review 10 (2024-09-20 - Rating: 5)
John Sitterle from Rayne Water services our system today. He did a great job and the water tastes delicious. Very clear and refreshing.

Review 11 (2024-08-23 - Rating: 5)
John Sitterle was friendly, professional and knowledgeable. Took extra steps and explained everything to complete the project professionally. Will recommend him and Rayne Water to anyone.

Review 12 (2024-09-19 - Rating: 5)
John Sitterle was poignant, professional, and precise with his installation and instructions. He thoroughly explained everything and left a clean work area. Thanks!

Review 13 (2024-07-04 - Rating: 5)
We’ve been with Rayne water 23 years and have always been happy with their service. John S. Was great today, he serviced both our systems! Really great service

Review 14 (2024-08-07 - Rating: 5)
John S did a fantastic job! He arrived on time, he was neat and finished the install in no time. Thank you!

Review 15 (2024-07-03 - Rating: 5)
John was great. My system needed some minor maintenance and all is working fine now. I highly recommend Rayne Water for all your water softener needs.

Review 16 (2023-09-05 - Rating: 5)
I recently had a fantastic experience with Rayne Water, and I cant praise them enough for their outstanding customer service, especially thanks to their service technician, Ryan.My delivery service was scheduled today at my home, However, there was an unexpected hiccup with my garage keypad that had been causing me quite a headache for the past few days. Ryan, who came to exchange the tanks, encountered this issue when he arrived.Without hesitation, and without me having to request it, Ryan took it upon himself to assist me with resetting the malfunctioning garage keypad. His technical expertise and professionalism were truly remarkable. Not only did he resolve the issue swiftly, but he also saved me from a considerable amount of time and stress that I would have otherwise endured trying to figure it out myself.Ryans commitment to ensuring a positive customer experience left me deeply impressed. His kindness and dedication to going the extra mile truly exemplify the exceptional service culture at Rayne Water. Its evident that Rayne Water employs individuals who genuinely care about their customers.I want to express my sincere gratitude to Ryan for his above-and-beyond assistance today. His exceptional service has made me a loyal customer, and I will gladly recommend Rayne Water to anyone seeking reliable and customer-centric water services.Thank you, Ryan, for your outstanding professionalism and helpfulness. And thank you, Rayne Water, for having such caring and dedicated team members.

Review 17 (2024-10-31 - Rating: 5)
John S. & Robert did a great job servicing our system. Very friendly and professional...

Review 18 (2022-09-15 - Rating: 5)
I had Park out to my home to install my water softener and he did an amazing job. The installation is sleek and clean. He was very polite and explained the workings of the system. My water is now soft, which I needed for my sons skin condition. Thank you Rayne and thank you Park for the excellent service and product!

Review 19 (2020-08-06 - Rating: 5)
Today I had water filtration system installed underneath my kitchen sink and a water softner system as well. My installation experience was great!! John S did the installation for me. John was on time and did an excellent job. He took time to explain everything to me and made sure I understood everything. John S was very polite and professionally. Im extremely happy with his work

Review 20 (2020-11-28 - Rating: 5)
We have had a great experience with Rayne thus far :) David A. was the first person we met & he did the initial consultation and was very knowledgeable and funny.John S. came by today and seamlessly installed our exchangeable soft water tank and key switch in under an hour. He was very kind and professional, and put us at ease.We truly cant wait to start reaping the benefits of soft water. Better for our pipes, less mineral build up around all of our faucets (less cleaning), and its better for our skin and hair!

Review 21 (2022-10-17 - Rating: 5)
I highly recommend Rayne Water Conditioning. It was a great experience from sales to installation. Wil S Did an amazing job installing the water softening system. He sure knows how to lay the pipe. The system runs flawlessly and the system made a significant difference. We used to have Santa Clarita hard water now we have silky smooth luxurious soft-water meant for royalty.

Review 22 (2024-07-17 - Rating: 4)
Technician John S. Was knowledgeable, friendly and answered all our questions. Service was good.

Review 23 (2020-07-23 - Rating: 5)
We have had a Rayne home system for several yeasts now and have be very satisfied with their service. Today we upgraded our drinking water to an RO system. The service tech John S. Completed the install in just a few minutes. He was kind and courteous. He had the whole system set up quickly and then explained how it worked. I highly recommend Rayne Water!

Review 24 (2024-08-19 - Rating: 5)
Erik is always very professional and does a great job changing out the filters.

Review 25 (2023-02-09 - Rating: 5)
We needed a soft water system so we called 3 different companies to compare.We didn’t feel safe purchasing from home depot or lowes and make plumber to install. We wanted company’s after service.1. Eco water (costco) - most expensive2. Pro*****3. Rayne water.David, was excellent to start work with, he showed 5 mins before his appointment time. He answered his phone that we called 5 times total. We had a little hiccup to start but he figured out. He knew what he was talking about.Installer Park and Wil worked 7 hrs to finish. We were expecting about 5 hrs but installation was a little difficult than usual. Park explained what work he did and how machine works after he finished his job. Definitely, they both knew what they were doing.Not only rayne had a better pricing but finished work as promised.Now, our 4 family members are very happy.We will keep an eye on after service if we ever need service in the future.

Review 26 (2020-06-24 - Rating: 5)
They have been really great and helping me understand the process and the benefits of soft water as this was new to me. John S installed our soft water tank. He was professional, didn’t leave any mess, on time and extremely nice and great. I asked more questions. He took his time to answer all of them. So far so good, can’t wait to see the water difference.

Review 27 (2024-02-15 - Rating: 5)
Park M. And Erik V. came to install our water softener and RO system. Both were very professional and answered all of our questions patiently. Great service and Highly recommended!!

Review 28 (2020-03-29 - Rating: 5)
Rayne is a fantastic company. Been with them for years after leaving Culligan. Their customer service is terrific, front office is tops, and their technicians are the best. John just installed a keypad and it was done quickly and efficiently. The entire team is great! Highly recommend.

Review 29 (2020-07-19 - Rating: 5)
Today we had technician John Sitterle from Rayne water come out and install our new water filtration and water softener system. John was awesome, he showed up on time, he brought his own personal protective equipment, he was very professional and friendly, he explained the whole installation process before starting. John answered our question and also took the time to show us how to operate both systems. We highly recommend Rayne water and technician John to anybody whose thinking about getting a home water filtration system.

Review 30 (2023-04-27 - Rating: 5)
Our drink water faucet broke. Ryan came out and in less than 30 minutes, he completed the work. He did an exceptional job and we are very pleased. Thank you Ryan for going above and beyond for us.

Review 31 (2020-07-16 - Rating: 5)
John S Did a great job on our installation of our Rayne system. He was on time, got the job done quickly, and we were up and running with our new system just like that. Highly recommend there service.

Review 32 (2020-04-11 - Rating: 5)
I called Rayne Water to call about a leaking unit. It had been about three years since the last exchange. So an appointment was made and John S. came over to replace the old unit. As planned, John gave me a call 30 minutes before showing up on schedule. He was quite, quick, professional and polite. If the rest of the service technicians at Rayne Water are like John S they they are doing something exceptional. Good customer service can be hard to come by but not if your technician is John S.

Review 33 (2023-03-21 - Rating: 5)
Great Service! Sean was pleasure to work with. Went the extra mile and double checked my system to ensure no leaks when swapping out osmosis. Also helped with my water pressure. Much appreciated Sean’s customer service.

Review 34 (2020-06-18 - Rating: 5)
We just got the soft water and water purification system installed in our house. It works great and better than I expected. The service from the sales person (Andy P) to the service tech who installed it (John S) was top notch. They were super helpful in waking me through the process and answering my questions.I highly recommend them!

Review 35 (2020-06-30 - Rating: 5)
John S showed up on time and did an excellent job of installing our reverse osmosis system and water softener. I am a licensed contractor and appreciate any contractor that is on time and takes pride in their work. I would highly recommend Rayne water.

Review 36 (2016-08-19 - Rating: 5)
I looked into water conditioning for my home and I found Rayne locally to be highly recommended. I requested a consultation and everything went well. I was so glad to have the owner come to my house and make it happen! Could not have gone better. They sold the system, set up a plan and everything has been great every since. I wanted to make review and let everyone else know that Rayne is the way to go. Give them a call.

Review 37 (2023-01-19 - Rating: 5)
Sean and Ryan just left after a routine filter change. They were both very friendly and professional. They went over what they did and what to expect with the tank/filter. Thank you guys for coming by and liking the artwork in my home.

Review 38 (2020-05-21 - Rating: 5)
I have been using Rayne for four years. The system does a great job of softening the water; we can definitely tell a difference. Our technician Chance is very polite and professional during the tank exchange every two weeks.

Review 39 (2020-05-21 - Rating: 5)
I had Rayne put in a water softener and reverse osmosis and what a wonderful experience. John S from Rayne was excellent! Super nice guy and knew exactly what he was doing. Thank you to John S and Rayne for such a wonderful experience and product! If you work with Rayne ask for John!

Review 40 (2024-12-13 - Rating: 5)
John s. Thank you so much for your service

Review 41 (2020-01-09 - Rating: 5)
We’ve been customers of Rayne Water Conditioning for more than a decade now.....after our last delivery there was an issue with a broken part, and Rayne responded by sending out John S the next morning to make the repair. He had it fixed in under 5 minutes.....they’re local, and they care about their customers - good job. Thanks!

Review 42 (2024-10-24 - Rating: 5)
I just had my 5-year service performed by John S. He graciously allowed me to pepper him with questions while he worked.

Review 43 (2024-09-03 - Rating: 5)
I have been using Rayne water conditioning for over a year now in SCV and I highly recommend them! Their service professionals are not only friendly but also go above and beyond to ensure your service needs are met. If your are considering Rayne Water, reach out to John S. or Clyde L. Both have provided great service and are very helpful!

Review 44 (2020-02-06 - Rating: 5)
Rayne is a cost-effective hassle-free service. Had a rare issue this week with a stem leak. Called the office and they came out and took care of it right away. Very friendly and efficient response from John S.

Review 45 (2019-12-16 - Rating: 5)
Our technician John S. Did a fantastic job in reconfiguring our pipes connecting to the water softener cylinder. Thank you for such professional service, John S.

Review 46 (2019-12-19 - Rating: 5)
John from Rayne Soft Water company in Santa Clarita is terrific. I have had my soft water system delivered monthly by Rayne Santa Clarita. They are so professional and helpful and honorable.

Review 47 (2020-04-03 - Rating: 5)
Rayne water has saved us and our pipes since we moved to Santa Clarita. I can always tell the difference when it’s time to refill the tank. My glass on my shower is so much better. The calcium in our water is pretty high. Therefore, my hair, laundry and many other things are healthier because of Rayne.

Review 48 (2020-08-28 - Rating: 5)
My Technician was John S. He was on time which I really liked 😂😂😂 he was quick and efficient. He was able to answer any questions that I had. He clean once he was done and didn’t even looked he did an installation. I noticed the difference with my hands after washing a pot 2 hours after he left. Thank you and I would definitely recommend this company and if you get John S well that would be icing on the cake. Thank you 😊

Review 49 (2020-05-26 - Rating: 5)
We just had our kitchen redone and needed our reverse osmosis re-hooked up. Rayne sent over Erik quickly. Erik was very professional and efficient and very pleasant. Arrived with mask to protect our family and in compliance with COVID 19 guidelines. Thank you! Happy, no more filling up my cans with plastic bottles!! Yay!! Thank you Erik!!

Review 50 (2020-07-08 - Rating: 5)
Today John S installed the equipment. He came on time and completed his job. He worked to delight the customer. I am happy with his service.

Review 51 (2020-06-19 - Rating: 5)
My water softener was maintenanced today by John S. I was very happy with his service. Thank you, Rayne Water for hiring good professional people.

Review 52 (2021-03-04 - Rating: 5)
Andy did a fantastic job educating us on the issues that we are experiencing due to the extreme hard water at our house.So excited to have our Rayne water system to the rescue.

Review 53 (2022-05-16 - Rating: 5)
Erik V. installed my drinking water hookup at my sink. Amazing job, it works perfectly, and he even instructed me on how to shut it off in an emergency. Thank you Erik and all at Rayne for your assistance!

Review 54 (2020-05-24 - Rating: 5)
John S. was a great installer, he did an absolutely professional job of connecting the soft water filter in my garage. Thank you John.

Review 55 (2024-09-07 - Rating: 5)
John S. is a fantastic technician! He has serviced our equipment multiple times, and he is always polite and goes above and beyond.

Review 56 (2020-04-03 - Rating: 5)
Park McKenzie was very polite and professional when he came to check on a leaking rental water softener. You guys are lucky to have people like him working for you!

Review 57 (2020-04-29 - Rating: 5)
Extremely happy with their service. From their customer service getting the account set up to their installation. John S. Did a great job! Clean and professional. Thank you guys!!

Review 58 (2020-07-29 - Rating: 5)
John Sitterle did a great job removing our equipment before our move. Very efficient! Highly recommend Rayne.

Review 59 (2020-07-10 - Rating: 5)
John S installed our system for us and we’re very happy with his work. Great company for your water.

Review 60 (2020-05-06 - Rating: 5)
John S, did an excellent job when installing the water in my place yesterday. I loved it so much that they will install one in my parents house today!

Review 61 (2019-05-20 - Rating: 5)
Jose Berrios did a great job installing our water softner system and drinking water system. He was quick and thorough about everything.

Review 62 (2020-08-29 - Rating: 5)
I am so excited that I have soft water ! Bye -bye water spots and dry skin.John S. installed it today and he was professional , kind , courteous and considerate.Thank you John!

Review 63 (2020-09-10 - Rating: 5)
John and Albert are very helpful, we had a few concerns and they put them to ease with their knowledge responses and installation was so quick! You definitely can feel the difference.

Review 64 (2020-01-26 - Rating: 5)
I had John Sitterle installed my water softener. He was very professional, knowledgeable and did a great job.

Review 65 (2021-08-17 - Rating: 5)
My fixtures and shower windows no longer take a beating due to the hard water. Also, the Reverse Osmosis system water quality is amazing...

Review 66 (2022-09-23 - Rating: 5)
Park Mackenzie did my installation he is very professional amazing work thanks so much!!

Review 67 (2022-09-21 - Rating: 5)
Park MacKenzie was very professional and great at explaining my new water filter and what to do if water leaks.

Review 68 (2020-03-03 - Rating: 5)
John S was right on time and was very professional and efficient. Thank you so much for a great experience... now I have easy access to purified water!

Review 69 (2020-04-15 - Rating: 5)
John Sitterle did an excellent job, efficiently and courteously, with ample consideration for the Corona danger. Good job!

Review 70 (2019-12-18 - Rating: 5)
John S was very helpful when he reached out to me regarding the delivery for my tank. Highly recommend

Review 71 (2018-08-03 - Rating: 5)
Have never had issues.. they come on time every time love Rayne water system have been using for over 15 years

Review 72 (2021-09-10 - Rating: 5)
Weve had excellent customer service so far...the company as a whole is very responsive...great service and response from Gerardo our monthy service technician

Review 73 (2022-10-23 - Rating: 5)
5 Stars + for Park who installed our system. Super friendly and helpful. Thank you!

Review 74 (2019-12-17 - Rating: 5)
John S came by and changed out the filters quickly with no mess. Very professional and knowledgeable.

Review 75 (2020-12-29 - Rating: 5)
Been very happy with Rayne. Their service & product is top notch.

Review 76 (2020-04-21 - Rating: 5)
Excellent and friendly service. If you need water service in Santa clarita area you have found it..Highly recommend..

Review 77 (2021-12-28 - Rating: 5)
The service is great. Drivers are polite and come through garage quietly.

Review 78 (2022-11-01 - Rating: 5)
New delivery person Andrew is terrific! Very friendly, very polite. I enjoyed meeting him today. I understand previous driver is no longer there. I hope Andrew continues on. Hes very efficient and great with your customers

Review 79 (2022-08-03 - Rating: 5)
Our Rayne Water filtration system has been excellent. It is a wonderful addition to our kitchen and familys pure water needs. We just had our filters changed today after three years. Not only is the company very professional and accommodating, the service agent, Sean, arrived well within the allotted time slot. He was very professional and personable, as well. My wife and I look forward to having him do our next filter service.

Review 80 (2023-02-03 - Rating: 5)
Evan is our Rayne water technician and hes great!! Always in time, courteous and keeps are water running good with the softener! Rayne has very reasonable prices too! We are very happy with them!

Review 81 (2020-03-03 - Rating: 5)
Rayne Water Conditioning was referred to us by our neighbor. I’ve heard a lot of good things about the company. So I called to avail their services. The following day, Dave came to assess our home, he’s very nice, knowledgeable and very professional. He walked us through the process and was scheduled for installation right away. John S. came to install our water softener and purifier. He’s very pleasant, experienced and very professional as well. He installed everything so quick and explained to me what he was doing and how the services work. My family and I are currently enjoying our soft water and purifier at a very reasonable price. Overall very satisfied with the service.

Review 82 (2021-03-02 - Rating: 5)
Even though I’m still waiting for the water to be installed, this review is about Andy the sales rep. He was very sweet and personable, funny but knowledgeable. He was patiently answering to all the questions we had and explained all the options that they have to offer. We never felt pressured nor that he was pushy. He deserves 5 stars!!!

Review 83 (2021-05-24 - Rating: 5)
My wife and I have been with Rayne for a year now for their reverse osmosis as well as hard water treatment systems and we couldn’t be happier! It’s rare to find a good vendor but this company goes above and beyond, that’s why they have 5 stars!Today I had the pleasure of meeting Park MacKenzie who came to service our water system. He was on time, friendly, knowledgeable, and a great guy! We are very happy to continue to do business with Rayne due to employees like Park. It’s important to work with great people especially if they are coming to your home. Thanks again Park and great job!!

Review 84 (2021-07-29 - Rating: 4)
We are not sure if we can keep the system it might be against HOA policy

Review 85 (2020-06-29 - Rating: 5)
So glad that we found Rayne! We have been using a competitor for home soft water for many years. Every month was a guess as to whether we would get a good tank or not. Since we switched to Rayne, we have been very happy with their service and their product. In fact, so happy that we ditched our old, self-installed reverse-osmosis system and had Rayne install their own. The sales rep, Dave, is awesome. Friendly, respectful and honest, he took care of our requests right away. Nicholi installed the RO system. He was polite and professional, cleaning up the jumbled mess from the previous system. He also rearranged some piping and gave me much more room in the cabinet under the sink. The drivers are polite and timely, and everything just works the way it is suppose to. And on top of all of that, their prices are reasonable. If you are looking for a new water system, we would highly recommend Rayne Water for your needs. Pat J.

Review 86 (2020-04-23 - Rating: 5)
I ordered the service yesterday a representative named David.This morning the installer by the name of John came and installed a r/o system. He was friendly, courteous. He was not able to find a place to park , so he went out of his way and parked about a block away and brought in the equipment.The reason I went with Rayne is the prompt courteous , and friendly service .,

Review 87 (2020-03-30 - Rating: 5)
Rayne was responsive and we were able to get our equipment installed the next day. Our Service Technician, John S., was great! John arrived right on time and installed all of our equipment within the time window we were give. We went with the whole house filtration system, water conditioner and water purifier.

Review 88 (2020-06-15 - Rating: 5)
Great customer service. Easy transaction and auto payment options. Water has never felt better. My stainless steel sink is finally spot free.

Review 89 (2018-04-05 - Rating: 5)
Been using a Rayne Water softener for years. We are really happy with The service & price. We have them come out & change it every month.

Review 90 (2021-12-31 - Rating: 5)
Excellent service! Highly recommend

Review 91 (2020-08-27 - Rating: 5)
John Sitterle, was our service technician from Rayne water who installed our soft water tank two weeks ago. He also reprogrammed our garage door key pad for easy access to provide weekly service. He did an excellent job!

Review 92 (2020-04-12 - Rating: 5)
These guys were amazing- really went the extra mile!

Review 93 (2020-06-26 - Rating: 5)
Great! Appreciate install by John S - excellent in every way!

Review 94 (2020-03-25 - Rating: 5)
John S, the technician was professional, courteous, and efficient. Have had Rayne Water for 11years and will continue with them as long as they have technicians like John.

Review 95 (2020-07-15 - Rating: 5)
Great service! Thanks John S

Review 96 (2021-09-23 - Rating: 5)
Overall great experience.

Review 97 (2025-01-08 - Rating: 5)
We had a water filter installed yesterday in our home. Our technicians John and Nicholas did a great job. They were professional and very attentive to detail and communicated the process very well.Would def recommend Rayne to friends and family.