Kennihan Plumbing & Heating, Inc.
Located in Valencia, Pennsylvania
Address: 530 Steiner Bridge Rd, Valencia, PA 16059, United States
Phone: +1 724-898-2587
Rating: 4.7
Services
- Language assistance
- Wheelchair-accessible car park
- Repair services
Categories
- Plumber
- Air conditioning repair service
- Electric vehicle charging station contractor
- Heating contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-01 - Rating: 5)
Iām very happy with Kennihanās professionalism and thorough knowledge. They do not cut corners and the final product is proof. Your homeās HVAC system will cost you more in the long run if it is not sized and installed properly. Kennihan took the time to explain what was needed to make it right and every time, the final product was a comfortable home and drastically improved energy use. -
Review 2 (2025-01-03 - Rating: 5)
Super friendly, explained what they were doing. Cleaned up afterwards and made it painless. Thank you! Highly recommend. It was our first experience with them but will definitely call them from now on. -
Review 3 (2024-11-18 - Rating: 5)
My needs and expectations were more than met during this visit. I found the 2 servicemen to behave professionally and with respect. They listened carefully to my needs and thoughts respectfully. My questions were answered. Paperwork was completed on this visit and arrangements made for service to be completed in 2 days. I am very pleased today and have a history with Kennihan plumbing. I now can move forward with confidence in product efficiency and safety. -
Review 4 (2024-12-02 - Rating: 5)
Leeanne (phone rep) was always very pleasant & helpful when scheduling/ rescheduling my appointments. Zach was very professional when conducting the annual furnace checkup. Appreciate the insight / options provided to keep furnace going with no pressure tactics. -
Review 5 (2024-11-15 - Rating: 5)
Great job by the technician Rhyan. The entire experience has been great. You can tell they are family owned because they are very customer oriented. Dave made sure I had options and explained everything. Iām a Kennihan customer from now on. -
Review 6 (2024-11-14 - Rating: 5)
Dave the tech who came out was very friendly and knowledgeable on the heating and cooling system for my house. We have a geo thermal system and we were very happy with the service.I highly recommend Kennihan. -
Review 7 (2024-09-26 - Rating: 5)
The technician, Mark, was very professional and courteous. He made sure that I knew upfront what the work would consist of and what the costs would be before doing anything. He finished in a timely manner and made sure I had the billing and an estimate for possible additional work emailed to me before he left. Would highly recommend Kennihanās and wonāt hesitate to call for any future plumbing/heating needs. -
Review 8 (2024-11-15 - Rating: 5)
So nice, so reasonable, communicative, and lots of good services. I called them for our work building but Im definitely calling them for quotes on several different things at my home, too.Update: and they were super fast when we needed big help! -
Review 9 (2024-12-08 - Rating: 5)
We have been Kennihan customers for over 20 years. Their techs are always courteous and professional. They are my ONLY call for all things plumbing, heating and air conditioning. Stop your search for a service provider right here. -
Review 10 (2024-11-22 - Rating: 4)
Today Jeff with his 20 years of home HVAC experience came out to fix our network wireless thermostat. It didnt take him long to diagnose the problem and give us options for parts replacement. We have been a customer of Kennihan Heating and Air Conditioning for 14 years. Highly Recommended. -
Review 11 (2024-10-18 - Rating: 5)
Jeff Hay is very knowledgable and explains everything about your aur conditioner and furnace and is very professional. Ruth and Leigh Ann are very nice and call me back with arrival time and type of payment. Would recommend Kennihans to family and friends. -
Review 12 (2024-10-31 - Rating: 5)
I was not at home when Aaron arrived. My wife showed him to the furnace. I arrived about the time that he was wrapping up. He explained that our furnace is getting into the later stages of its life and supplied two quotes for replacement options should they be needed. He was friendly, explained things well, and very business like. -
Review 13 (2024-11-25 - Rating: 5)
Rhyan did a great job servicing our furnace. He was timely, polite and very professional. I highly recommend him and Kennihan for any of your heating , plumbing and air conditioning needs. -
Review 14 (2024-10-01 - Rating: 5)
It was so easy to schedule our service check. The office staff is very helpful. The technician was professional and friendly. He explained what extra needed to be done and the work was finished in a timely manner, and he cleaned up after himself. I would definitely recommend them. -
Review 15 (2024-07-29 - Rating: 5)
All of the staff has been nothing less than stellar. Being a recent first time homeowner of a 70 year old home we have had our fair share of planned updates and surprise updates that we have had to reach out for and have never felt that we were left out to dry. Situations big and small were met with the same respect and time needed to review estimates and ask questions. I recommend Kennihan Plumbing & Heating to all of our friends and family in the servicing area. -
Review 16 (2024-07-17 - Rating: 5)
Andy and Kody (and all other techs involved) were pleasant and knowledgeable with my recent heat pump installation and very easy to work with! They did an excellent job! I have been a Kennihan customer for many years and their service has always been top notch! They respond very quickly. I also love all the ladies in the office as they are very helpful! -
Review 17 (2024-07-13 - Rating: 5)
After waiting for three days for the company that usually services our equipment to arrive, we contacted Kennihan because we had no air conditioning in 90+ degree weather. Kennihan was there first thing the next morning and had our air conditioner working in no time. They communicated frequently throughout the process and made us feel like a priority. They will be installing our new furnace and air conditioner in a few weeks. I highly recommend them. -
Review 18 (2024-07-19 - Rating: 5)
I have used Kennihan services for multiple HVAC and plumbing issues and have always had a great experience. I have also shopped them around for larger projects, and they have always given fair and honest pricing compared to the local market. I would not hesitate to recommend them to any one looking for such services. -
Review 19 (2024-12-11 - Rating: 5)
Always happy with their work! Ruth at the office and Jeff doing the furnace check. Always keep us well informed! My go to recommendation to anyone in need of HVAC services. -
Review 20 (2024-12-14 - Rating: 5)
Everyone we have encountered with Kennihan is so friendly, helpful and polite. Always come out surprisingly quickly and do excellent work! -
Review 21 (2024-10-11 - Rating: 5)
I can always count on Kennihan to provide skilled, professional service techs to my home. Greg was here today to work on my furnace. He arrived on time and explained his purpose and procedure. He was friendly, professional and efficient. As with other Kennihan service techs I have had in my home I was completely at ease with his presence. Whenever I have a heating or plumbing issue I never hesitate to call Kennihan as I know I can count on them to provide the best qualified technicians.From the office staff to the service team they are all friendly and considerate. I highly recommend Kennihan -
Review 22 (2024-10-02 - Rating: 5)
Dave & Zach did a wonderful job setting-up a complete house balance of air flow for our gas heat & air conditioning. They were pleasant, respectful & most knowledgeable. Before starting, Dave explained everything involved in the job; thus once finished, Dave reviewed what had been done -- he was so patient & thorough in answering any questions we had. Two awesome KENNIHAN employees - Dave & Zach. We totally recommend KENNIHAN PLUMBING & HEATING, INC. -
Review 23 (2024-10-11 - Rating: 5)
Fantastic customer service through the office scheduling the appt. Got to the house very quick and accommodated our schedule. Technician Dave was super friendly, helpful and efficient! Would highly recommend to anyone with any HVAC issues! -
Review 24 (2024-11-20 - Rating: 5)
They have been very helpful after I had a bad experience with Schneider A-1 company.Special thanks to Ryan who serviced my furnace. He was really polite and professional. -
Review 25 (2022-07-01 - Rating: 5)
Jerry and his team did an amazing job running a gas line and electrical to the opposite side of my house for a pool!! They were affordable, respectful and went above and beyond on the instal!! Herb the technician did amazing work!! Thanks. -
Review 26 (2022-08-14 - Rating: 5)
I was having issues with my heat pump on top of high electric bills. When the issue was identified it was suggested that if I thought I might be moving in the next year or so just deal with it and and if I was staying might want to think about replacement. So I ended up deciding to fix it for the issue and to help with electric bill,only time will with that but as far as the system its been great so far. The system I got was a daiken fit 17 seer inverter. Its so quiet compared to what it replaced and since It communicates with the outdoor portion it runs no more than it needs too and sometimes you cant even tell its running at all. I run it so it recycles the air to manage the Temps and the ac probably only kicks on once a day and usually in the evening when it can cool down faster. The only negative is that with kennihan you may be paying a little more than some other places but the cost given covers most things they may run into in a normal install and would probably take something major for a added cost. They are great to deal with on all fronts from the office to the guys that came to my house from the repair intitally on old system to measuring for new to the installers. They work fast and as pictures show its nice clean work and left my basement cleaner than it was than when they got here. Overall a good experience and would use them again. -
Review 27 (2024-07-11 - Rating: 5)
Kennihan is awesome! We had well water issues, they came out determined the problem and returned the next day and finished the job. Very professional. Left job site spotless. Great staff and best of all we have great water pressure! Definitely recommend them for your plumbing and heating needs. -
Review 28 (2024-08-05 - Rating: 5)
Service tech was great, as usual. Five stars.However, I had additional plumbing work at my house and needed a quote. The tech took photographs of the work area and described the scope of work to the person preparing the quote. I received the quote. A lazy rudimentary quotation. Zero information about the new devices to be installed. No price breakdown and no detailed description of each new part. The total price was ridiculous. Price gouging at its finest. I will never recommend this company for plumbing work. -
Review 29 (2024-11-21 - Rating: 5)
Called Kennihan HVAC for my annual furnace check. Rhyan was the service tech who arrived on time as scheduled. He introduced himself and explained the services he was going to perform on my two furnaces. I showed him the two units and he advised he would be back to me if there were any issues. About 2 hours later he shared that both units were operating correctly. He also made the adjustment I requested to increase the fan speed on my upper furnace to improve air circulation. Ive been doing business with Kennihan for the past several years and can honestly say that Rhyan was the most courteous, most professional and most thorough of any of the technicians Ive had in the past. If Kennihan could clone Rhyan they would have the perfect service team. I couldnt be more pleased with Rhyan and with Kennihan. Highly recommend for all HVAC needs. -
Review 30 (2024-12-17 - Rating: 5)
Everyone I spoke to and/or worked with were extremely nice and helpful! My job was fixed in a timely manner and the communication was great throughout the entire process! -
Review 31 (2024-10-15 - Rating: 5)
Thank You! After months of living with a hole in our family room ceiling and no one being able to find the leak in our hall shower... Mark found it in under a half hour! Your time, kindness and knowledge is appreciated! -
Review 32 (2024-07-25 - Rating: 5)
They put in my AC/Heating and Hot water units 9 years ago. Everyone there always friendly. They check my units yearly, communicate via phone or text about appts or delays. I havent had any issues with the units in 9 years. Owners available as well if needed. Great company -
Review 33 (2024-10-16 - Rating: 5)
Kennihan always provides professional, friendly services. From the time you book your appointment to the post review, they provide great communications every step of the way. The office staff that do the scheduling are always pleasant on the phone and really try to meet your scheduling needs. We had a major clog in our kitchen sink pipes and Lauren promptly got us scheduled for the next available appointment. Albert our technician was very friendly and educated on finding the issue. He resolved the problem and provided post-clog instructions including a diagram of how the pipes should be re-done to prevent future issues. He was very transparent on the fees and proceeded as we approved. Kennihan is our go-to for plumbing and HVAC! -
Review 34 (2024-12-26 - Rating: 5)
I had a gas leak and they then found a carbon monoxide leak and fixed it same day! So when my furnace malfunctioned I called Kennihan of course. They helped with financing and thier service men were terrific!One year later I had them do routine yearly maintenance on Christmas Eve no less. The tech was super promp,polite and informative. 10 out of 10!!! -
Review 35 (2025-01-07 - Rating: 5)
Jeff is great! Heās helped us with issues a couple of times now. So helpful! -
Review 36 (2024-05-17 - Rating: 5)
Kennihan plumbing and heating is the best service company ever I have never had a problem with anything any of the technicians did. It has always been my upmost pleasure to have this company watch my back for any of my service needs. Always Kind most of all trustworthy with what they were doing. I would recommend them to anybody that would ask me. -
Review 37 (2025-01-03 - Rating: 5)
Ryan was very thorough and explained his findings and suggestions for changes/replacements. Pleasant too! -
Review 38 (2024-12-30 - Rating: 5)
The water conditioner install was perfect & its been working great for weeks. Highly recommend -
Review 39 (2024-06-13 - Rating: 5)
We couldnāt be more pleased with our new HVAC System, as well as our overall experience with the entire Kennihan team! The installers were courteous, friendly, professional, and above all, did top-notch work!! Therefore, we would highly recommend them for all of your heating, cooling, and plumbing needs. -
Review 40 (2024-11-09 - Rating: 5)
Everyone one at Kennihan was very organized and communicative. Zach and his crew did a great job. -
Review 41 (2024-08-30 - Rating: 5)
Called them about my Rheem tankless hot water heater as they were listed online as a certified Rheem contractor. They fixed the issue quickly and gave me options for down the road. It was a really good experience and I would definitely recommend them. -
Review 42 (2025-01-03 - Rating: 5)
They do very good work, little pricey. Really trustworthy. I love my new furnace. Thanks for all you do for me,Very friendly they get the job done and very quick time -
Review 43 (2024-09-09 - Rating: 5)
Nice gentleman showed up for my furnace check & to replace the filter. Everything is working fine,I also appreciate the women in your office. So accommodating to me always.Thank you.šMary Riethmiller -
Review 44 (2024-07-25 - Rating: 5)
Aaron came in a timely manner to diagnostically repair our A/C leaking. Because this A/C & coil were under a 10 year warranty he wisely suggested bringing in that company to handle further repair.Thank you, Aaron. -
Review 45 (2024-12-18 - Rating: 5)
Good service and friendly, knowledgeable staff every time. Told us furnace is getting old, gave us estimates, but no hard sales push, which we appreciate.Today, 12/18/24, we noticed that our bathroom sink was leaking. Alby found the problem quickly and explained several ways to fix it. He didnāt push the most expensive option. He was very personable and professional. -
Review 46 (2024-10-26 - Rating: 5)
Very pleased! They were on the spot on a weekend to helping us with clogged sewer. Ocean was our technician and did a very professional job in finding and clearing the clog. I highly recommend Kennihan for any plumbing needs. -
Review 47 (2024-12-20 - Rating: 5)
Dave found the problem quickly and provided good information about how to prevent it happening again.Greg and Zach did a great job installing the new furnace. Its working well. -
Review 48 (2024-11-13 - Rating: 5)
Very nice service people. Explained what was being done. Snaked out the sewer line. No mess. Will call them again if something else comes up. -
Review 49 (2024-06-28 - Rating: 5)
Great company and great people from service representative Mark to office manager Cathy. When your large water heater blows out from a lightning storm you have an emergency! They responded immediately. Glad I called them! -
Review 50 (2024-08-14 - Rating: 5)
Mark, Your technician was excellent. Arrived on time, pleasant to work with, knowledgeable about my service request, NEAT. I would highly recommend your company. -
Review 51 (2024-03-27 - Rating: 5)
Fast, friendly, reliable service. Our go to when plumbing and HVAC issues occur. Always fixed right the first time.Had a water tank that recently turned 13 years old. We noticed midwinter some scolding was happening. Come spring we noticed a smell to the hot water. We contacted Kennihan. The following day, Zack came out and verified that the tank was aged out. He gave us some options. They were running a 0% on a tankless system. We felt no pressure, but did choose to upgrade to the tankless. 3 business days later, our tankless system was installed.We have been using Kennihan Plumbing and Heating since we moved into our house for various projects. We will continue to use them for years to come. No complaints. Highly recommend. -
Review 52 (2024-08-03 - Rating: 5)
This company is professional and pleasant from the start. When I called for an appointment the secretary was very nice and the technician that came out (Jeff) was very pleasant and answered our questions! I would highly recommend! -
Review 53 (2024-06-22 - Rating: 5)
We had an AC emergency (house 83 degrees) on a weekend while preparing to host the wake for a family member in the home. Zach showed up at 7:30 in the morning the day of the wake, started working efficiently and explained to us each thing he was doing. After explaining it might not be fixable the day off, he got the AC working and bought us time to look into the issues/improve the system moving forward. Zach was professional and efficient and helped us out majorly during a time crunch and emotional weekend. Thank you!! -
Review 54 (2024-10-04 - Rating: 5)
As always I was very pleased with the service call. I will be ready when cold weather comes. They have been serving our furnace and air conditioning for 22years . Have always been pleased. -
Review 55 (2024-10-07 - Rating: 5)
My technician came on time, was friendly and professional, explained things well, provided good suggestions, and the price was fair and affordable. I would recommend this company. -
Review 56 (2024-07-09 - Rating: 5)
Dave did a geothermal tune up on my furnace and I must say he was very professional, knowledgeable and friendly. He really knew what he was doing and answered my MANY questions . He was very into his job and excited to share his knowledge with me. He was on time and explained all what he was doing. We are so pleased with Kennihan and will used their services in the future. Dave and Kennihans are earning my trust. -
Review 57 (2024-10-11 - Rating: 5)
The technician was extremely knowledgeable and he provided expert service. He was very friendly. I highly recommend this company. -
Review 58 (2024-09-26 - Rating: 5)
Jeff was very personable, did his job and went the extra mile by informing us that the water heater would need to replaced in the future -
Review 59 (2024-10-03 - Rating: 5)
Jeff quickly identified the issue and addressed it. He was friendly, and efficient would definitely Recommend and use Kennihan again -
Review 60 (2024-05-02 - Rating: 5)
A great local, family owned business. Have had nothing but excellent interactions with Jerry and staff. In the past have purchased a furnace, and water softener through them and both were great installs with friendly and knowledgeable technicians. Currently working with them to resolve a problem with an off brand water heater that is failing. Technician, Jeff, gave several options and quotes. Jerry has been great working with to get a resolution. Leanne and Kathy have been fantastic in getting the financing and scheduling set up. They have gone above and beyond in helping resolve a stressful situation. Will continue business with them instead of working with a bigger business. -
Review 61 (2024-06-14 - Rating: 5)
Kennihan installed our HVAC system in 2016. We have continued to engage them to service our system since then. Every employee is courteous, knowledgeable, and respectful of our home. I would highly recommend them for any residential HVAC installation and service. -
Review 62 (2024-05-03 - Rating: 4)
Update - Jerry Kennihan and I talked today. Rolling out new software is a challenge. Iām certain the work around will be fine. Jerry really helped my family out ~10 yrs ago with an install of a new system. Itās very satisfying to see the Kennihan family keep the personal touch with their customers.Kudos to your team! -
Review 63 (2024-05-21 - Rating: 5)
My A/C went down when most needed. I sent a request for service via their website in the evening and received a call early the next morning. I was made their first call. Dave provided a thorough diagnosis and several tiers of service options. He accepted payment over the phone and completed the job quickly. -
Review 64 (2024-08-01 - Rating: 5)
Greg was great. He took the time to explain everything to us and all the options and costs. Highly recommend him! -
Review 65 (2024-12-20 - Rating: 5)
Were very detailed and explained everything throughly what they will be doing. Would highly recommend -
Review 66 (2024-02-29 - Rating: 5)
I would like to say that I was very impressed with how everyone at Kennihan Plumbing and Heating worked with us on our very nasty basement drain blockage problem. LeAnn, in the office, was understanding, sympathetic, helpful and prompt to answer our questions and set up service appointments. Mark and Kory came out to diagnose the problem and was able to do a quick, temporary fix to tide us over, fully explained what needed to be done and said they would have estimates drawn up. Mr. Kennihan even called and came up with another solution which was acceptable to us. I cant say enough how pleased we were with Mark, Kory and the gentleman who came out with the big special tool needed to clean out dense tree roots and three blockages. They were quick, efficient and worked well together. Thats the kind of good customer service that is rare nowadays. -
Review 67 (2024-12-05 - Rating: 5)
Dave was amazing. Great guy. Super knowledgeable. Class act!! -
Review 68 (2024-04-16 - Rating: 5)
My usual company came for my normal furnace inspection. They said that my furnace needed replaced and they were going to shut it off. I did not feel that the person they sent out really knew a lot. I called Kennihans for a second opinion. They had a technician at my house within 2 hours. He did a thorough inspection of my furnace and explained the problem.He had me prices on new furnaces within an hour. He was very knowledgeable, kind and courteous. This was on Friday the 9th and tomorrow they are installing my new furnace. I could not be happier with their service. It is Excellent!!! -
Review 69 (2025-01-06 - Rating: 5)
Very knowledgeable, helpful, professional and fair. I will be using them in the future. -
Review 70 (2024-07-29 - Rating: 5)
Dave the technician came out & explained the process we have to do to have our A/C disconnected & moved while we have the platform redone then reconnected! Very informative! Thanks Dave! -
Review 71 (2024-05-01 - Rating: 5)
The two tech that came out were wonderful. Very friendly and polite. Explain what they were going to do. Also while they were here I asked him to check our air conditioning unit and they did. Great service and a great company. -
Review 72 (2024-04-10 - Rating: 5)
Kennihan never lets us down! We received fast same-day service for a plumbing service request. The team was helpful and explained everything throughout the process. I highly recommend Kennihan. -
Review 73 (2024-09-11 - Rating: 5)
I purchased the package to check my furnace, air conditioner and plumbing each year and the technicians doing the work have not missed a beat in showing up at the appointed time and doing good work. -
Review 74 (2024-02-01 - Rating: 5)
Kennihan and their staff, Leigh Ann, Herb, Zack, Tony (and Iām sure I forgot some names) are simply amazing! We had them out when we noticed a backdraft on our water heater and they were more than accommodating, professional, and courteous ā our system is now fixed with some of the most professional looking work Iāve seen in some time! Thanks again! Weāll definitely be reaching out soon for some other projects on our list! -
Review 75 (2024-05-03 - Rating: 5)
Utilize them yearly for any needs on A/C, Heating, Electrical and theyve been stellar! Thanks to a great team for prompt service, great communication, and perfect installation recently of a generator transfer switch / receptable. Not a single sign that they were even here, well done. -
Review 76 (2024-10-13 - Rating: 5)
The service tech was very professional and knowledgeable. First time using Kennihan and it wont be the last. -
Review 77 (2024-08-20 - Rating: 5)
The men were prompt, respectful, and friendly. They thoroughly explained all they had to do! I highly recommend kennihans! -
Review 78 (2023-11-17 - Rating: 5)
Kennihan is a class act! From our first interaction with Jerry, to the completion of the installation, everyone was so professional and timely! The installers were friendly, highly knowledgeable, and made sure that everything was protected from damage and that the installation was smooth, seamless, and very neat (thanks again Zach & Greg!) We are thrilled with our new geothermal unit and so thankful that Kennihan did our work! We would highly recommend them to anyone! š -
Review 79 (2024-03-12 - Rating: 4)
Folks were very nice, and job got completed successfully for what seemed a reasonable price. I was disappointed that they came much later in the day than theyd originally told me (and didnt proactively notify me), but once there, the work was efficient. I was also a bit disappointed that the small amount of water that had spilled during the job wasnt dried up with a towel or something when they left.Overall though, it was a good experience, and Id probably use them again. -
Review 80 (2024-01-13 - Rating: 5)
I am a senior resident living in my homeā¦Right from my phone call to Kennihanās, I was treated with respect- I was scheduled promptly & kindly. Mark and Anthony arrived promptly & explained what they would do. Upon completion, they answered all my questions and concerns. I was fully satisfied as they checked everything. I will certainly back have them back for follow-up and call them if I have any concerns or in need of any repairs. Thank you for your kind and excellent service. Karen Dean I also appreciated the young man who inspected my furnace system, very polite quite knowledgeable giving me tips and tips; I am most appreciative of them all & will be using them again. Cudos to Kennihan! -
Review 81 (2024-12-22 - Rating: 5)
Excellent service, communication and attention to detail. Kennihan recently swapped out my furnace, AC and water heater, and their service plan has been making certain all is going well with all the new equipment. All interactions have been friendly, informative and top notch. -
Review 82 (2024-07-03 - Rating: 5)
It was seamless process. Highly recommend. Leanne was about as nice as you can get, mark tested my water and was very knowledgeable. -
Review 83 (2024-04-26 - Rating: 5)
Bought a Kennihan system in 2023. Works great and they have been very responsive with any questions Iāve had. I also used them for plumbing issues. Polite, professional and fast. -
Review 84 (2024-12-11 - Rating: 5)
Great service. Technician did yearly tune up on furnace. Technician was on time and worked quickly.The technicians and office staff are always friendly , helpful and they communicate with you. I highly recommend Kennihans. -
Review 85 (2024-01-16 - Rating: 5)
Fantastic company! Our furnace decide to stop working when it was 20 degrees outside. Kennihan had someone out in less than 2 hours. The technician was not only kind and professional, he was knowledgeable. He diagnosed the problem in about 10 minutes, and fixed it. Gotta love the sound of that furnace blower revving up. I will absolutely be using these folks in the future. -
Review 86 (2024-05-22 - Rating: 5)
Jeff, the technician who worked on my air conditioner, was polite, friendly, and experienced in air conditioner repair. Iāve dealt with Kennihan Plumbing & Heating for quite a few years, and I highly recommend them. -
Review 87 (2024-10-02 - Rating: 5)
Russelton/Curtisville area. 9/2024 new install complete HVAC system after original >14 yrs install by Kennihan company. Very professional with complete service from evaluation to completion. My project was a bit more complex than typical but Zach worked through the options and offered suggestions to meet my needs. Products included a heat pump, a minisplit unit, and better returns for more efficient airflow and uniform heating/cooling. Installation crew (Andy and Collin) did a very good job with the installation and left the entire work areas clean. Each day the crew would text their arrival time so as to alert who would be coming. Courteous and avoided tracking any dirt or debris into the home. Overall very satisfied with the work and looking forward to many years of the new system keeping my home comfortable.Recently had our annual A/C maintenance check by Chad Burr, technician. My A/C system was installed by Kennihans a few years ago and I have enjoyed the benefits of it and the service the Kennihan Company offers. Chad appeared promptly after receiving the courtesy call he was on his way. He introduced himself and had proper identification to be legitimate. Within 40 minutes he had thoroughly inspected and assessed the unit and compressor and completed all the items on his checklist. He explained each point of inspection and what the data/numbers indicated about my system. He offered recommendations and asked for any follow up questions I may have. He kept the worksite and my home clean and even offered the free opportunity for the air quality in the home to be evaluated. I will receive a follow up call sometime soon. Overall a good professional company with exceptional service and quality. Highly recommend to anyone. -
Review 88 (2024-04-16 - Rating: 5)
The technician Mark Sobatka arrived and got right to work checking out the water heater. He gave us several options for resolving our water heater issues so that we were thoroughly informed. He was very professional and thorough. -
Review 89 (2024-05-22 - Rating: 5)
My AC quit working this afternoon. I called the office and was told today or today. I received a phone call and was told they would be here in 45 minutes.They found a minor problem and fixed it! He also did my complete AC check while here.I was very pleased with the service and the promptness. -
Review 90 (2024-01-19 - Rating: 5)
The two gentlemen was very nice. Especially when I was upset from my water leak situation. Worked with me and my park manager to get water off to fix. Kathy from the office was a blessing, tried to keep me calm. Thank you for the fast service. Hopefully dont have to call for repairs, but if I need will call again. -
Review 91 (2023-10-24 - Rating: 5)
Ocean an Andy were awesome! Polite, informative, friendly.They answered all the questions and even checked another issue and suggested another way to heat my salon.My Mom and I both recommend your company to everyone that may need your services. -
Review 92 (2024-03-25 - Rating: 5)
The person sent on my job is a master plumber who quickly took care of three jobs that had vexed me for some time. He explained everything and answered all of my questions. Kennihan is not inexpensive but they are professional, responsive, clear and effective. -
Review 93 (2023-10-26 - Rating: 5)
Michael and Collin came the same day I called Kennihan and replaced the connectors that were leaking under are mobile home. They were very nice and did a great job. I would use Kennihan again and also refer them to anyone that needs there services. Thankful also to the man reading meters who released we had an issue when are reading was much higher then normal. We wouldnt have known we even had a problem. -
Review 94 (2024-12-08 - Rating: 5)
Great owners and the service guy Mike was outstanding!! Will use again! -
Review 95 (2024-12-05 - Rating: 5)
Jeff Hay was a pleasure to be in our home. Being the first time working with Kennihan, I didnāt know what to expect but he was here when we were told he would be here. Also he didnāt mind if I watched him work. Great rep. I think I also worked with Ruth who was a great Rep. š -
Review 96 (2024-11-13 - Rating: 5)
Very good service that solved our problem. I have always found their service to be very good. -
Review 97 (2023-12-14 - Rating: 5)
We had the best experience with Kennihanās Plumbing and Heating. From the initial phone call to the installation of our new furnace, all involved exhibited exceptional customer relations and professionalism. In an era where customer service is lacking, itās refreshing to see a local business go over and beyond for its customers!! -
Review 98 (2023-11-03 - Rating: 5)
We had a furnace that we had to red tag for Safety. Jerry came out, showed us or options and helped us pick out a new system. LeAnn helped me set up financing the next day. Zack measured duct work on Monday. Andy and Cody did a complete rip and replace yesterday. They stayed late to get us running. They are a great family Owen business to work with. -
Review 99 (2023-11-18 - Rating: 5)
Kennihan repair people are always very friendly and explain everything they are doing with an annual checkup. I got the annual plan to cover AC and furnace. They call with reminders, easy to schedule. Keeps everything maintained and letās me know how the units are doing from a lifespan, no surprises ! -
Review 100 (2024-09-03 - Rating: 5)
Mark and Devon quickly identified and fixed the problem with our toilet. Highly recommend Kennihan! -
Review 101 (2024-12-19 - Rating: 5)
We strongly recommend Kennihan! I called for a leaky toilet issue that was a non-emergency and they came out that day even though I told them that it can wake. The staff is always so professional and courteous and they are very prompt in the service hour window given with the technician texting when they are on their way. We couldnāt be happier with Kennihan Plumbing and Heating! -
Review 102 (2024-02-13 - Rating: 5)
Kennihans Plumbing sent David Z. to correct the water piping in my utility room. He was very thorough and neat, and so nice. Kennihans has been great over the years with everything, including a new furnace and air conditioning. -
Review 103 (2024-07-30 - Rating: 5)
Very responsive! Service tech was prompt, polite, and professional. Service call solved the problem quickly. -
Review 104 (2024-04-11 - Rating: 5)
Got a call and text before Jeff came as expected. He was professional and efficient with his work. Would definitely recommend! -
Review 105 (2024-08-22 - Rating: 5)
We had our yearly preventative maintenance on our furnace and air conditioning units. Zach the service tech was extremely courteous and quit knowledgeable finding minor issues and explaining how to prevent them in the future Thank You Kennihan Plumbing & Heating -
Review 106 (2023-11-17 - Rating: 5)
Jerry and his crew were very professional. He didnāt try to sell something I didnāt need and he answered all our questions, even gave us questions to ask competitors before deciding on who to hire. Definitely recommend Kennihan for all your HVAC and plumbing needs. Thank you Kennihanās! -
Review 107 (2024-07-04 - Rating: 5)
Great company! They show up when they say they will and do a great job. Everyone is friendly and helpful. -
Review 108 (2023-01-13 - Rating: 5)
Great communication leading up to work. Repairs were done as scheduled and came in under the original estimate. Have used Kennihan several times with ease. Highly recommend. Never hurts to get an estimate from other contractors. If you do, you will make the right choice with Kennihan. -
Review 109 (2024-11-04 - Rating: 5)
Kennihan Plumbing and Heating provide the best possible customer service. They are experts in how water radiant floor systems and we were glad to find them. Their expertise and professionalism is second to none. Highly recommend. -
Review 110 (2024-11-21 - Rating: 5)
Tech was so nice. So helpful with all my questions -
Review 111 (2024-12-17 - Rating: 5)
Technician was professional and reviewed alternatives. Highly recommend Kennihan. -
Review 112 (2022-05-30 - Rating: 5)
Kennihans staff were all extremely responsive, respectful, helpful and professional! I HIGHLY recommend this company for any home heating and/or air conditioning needs! I cant say enough good things about the staff that installed our new furnace! Their service call was timely and when it was determined we would need to install a new furnace, they were sure to get it done within a couple days!!! There was a very minor issue after installation, bad new thermostat, I was able to reach someone in the middle of the night to troubleshoot it over the phone and they sent a technician first thing in the morning! NO WAITING for service! Staff was kind, professional, neat, they listened to any of our concerns and addressed them! Great company with great customer service and employees!!! A++++ -
Review 113 (2024-11-07 - Rating: 5)
Technician was very professional and explained everything he did on this service call! Definitely recommend this company! -
Review 114 (2024-10-11 - Rating: 5)
Outstanding service. Technician was very friendly and professional. -
Review 115 (2024-03-05 - Rating: 5)
Excellent customer service. Technician took the time to educate us on why, how, and when to maintain my sisterās water softener after her husband passed away. -
Review 116 (2024-12-02 - Rating: 5)
I have dealt with Kennihan for the past several years and have always found them to be extremely professional and competent. Ive used them to install a new geothermal furnace, a whole house generator and various plumbing work. They might not be the most inexpensive, but if you want the best, call Kennihan. -
Review 117 (2022-02-24 - Rating: 5)
We just had the decades old, corroded water valve replaced behind my toilet. Randy did an amazing job. Both techs were polite and professional and the price was quite affordable. I had just called them yesterday and they had us all fixed up in less than 24hrs. Amazing service and well definitely use them again! -
Review 118 (2024-09-04 - Rating: 5)
Excellent company and service is great. The customer is their first priority. -
Review 119 (2024-09-24 - Rating: 5)
Always great service. Kennihan has performed all electrical service here since the house was built....40+years ago. Thanks for always keeping on top of my electrical needs. -
Review 120 (2024-12-22 - Rating: 5)
Did a very nice jobEfficient and friendly.Thx! -
Review 121 (2023-11-02 - Rating: 5)
David Z. Came to our house to check our furnace. He was Polite, filled with lots of information, super friendly. He answered all of our questions and took his time on explaining every bit of detail on our furnace. Thank you! -
Review 122 (2024-11-20 - Rating: 5)
Ryan is good at his work, also straight forward and pleasant. It was a very positive experience. Give him a 10! (Out of 10). -
Review 123 (2024-09-15 - Rating: 5)
Great service! Super experienced tech came to our house. -
Review 124 (2024-08-23 - Rating: 5)
Aaron did a fantastic job great attitude and very professional -
Review 125 (2024-01-19 - Rating: 5)
Kennihan has done work at my home and business on multiple occasions. All employees Iāve met have been professional, prompt, and friendly. I highly recommend! -
Review 126 (2024-07-01 - Rating: 5)
Fast and friendly service. quickly identified why a/c not operating. neat clean-up. carried right tools -
Review 127 (2023-11-23 - Rating: 5)
Jeff, our tech, came out for the winter check of our heating system. He answered our questions and made sure we understood his answers. He was polite, professional, knowledgeable and on time. Could not ask for much more than that. -
Review 128 (2023-06-12 - Rating: 5)
Weve used Kennihan to re-pipe our entire house. They are now our HVAC service too. Pricing is honest and upfront, and they stand behind their work. We feel lucky to have found a reliable business like Kennihan. -
Review 129 (2024-03-06 - Rating: 5)
The company is very pleasant to work with. The technician did a thorough job and provided feedback on the status of the appliance/furnace being checked. Thank you. -
Review 130 (2024-04-05 - Rating: 5)
In the six or so years that weve been Kennihans Customers, weve never had a bad experience. Today, Aaron kept the string going, with great advice, thorough service and inspection, and even insured that my time commitments were met by wrapping up on my schedule. Your guys make us want to remain Customers for the long term. -
Review 131 (2020-09-11 - Rating: 5)
From my initial call into Kennihanās regarding a clogged sink - everyone was professional and friendly. Marcia cheerfully fit me into the schedule for today because she āknew what it was like to be out a kitchen sinkā and Dave promptly showed up in a few hours. He was knowledgeable, helpful and a pleasure to have in our home. They werenāt cheap, but I feel that Dave definitely gave us our moneyās worth. -
Review 132 (2024-06-20 - Rating: 5)
The young man who were here couldnāt have been more polite and clean with the materials. They were pleasure to work with I would highly recommend them. Thank you. -
Review 133 (2022-08-05 - Rating: 5)
We called Kennihan on a recommendation from a friend to replace a utility sink that was leaking. They were fast, professional, and thorough. The staff at their headquarters was more than pleasant, and the technicians they sent to estimate and then perform the job were communicative and efficient. We will definitely be calling them again when we need something else. -
Review 134 (2022-07-26 - Rating: 4)
I have upgraded my experience from two starts to four stars.They moved up my installation services. Both the office staff and the technicians were courteous and respectful.I signed a contract to have a ductless heating system installed on July 11, 2022. At 3:30 in the afternoon on that date, I decided to call the company because no one had showed up to do the install yet. The person who took my call told me that they had moved my install date to July 21, 2022. They did this without ever even calling me to find out if this date would work. I had already moved all of the furniture out of the way in my office to prepare for their arrival. Now for 10 more days, I will be unable to get into most of my office furniture unless I move it back and then move it again before the 21st. I do plan on having this install done, but I will not use this company for anything else. The attitude displayed is arrogant and shows a definite lack of respect for the time of the customers who are paying for their service -
Review 135 (2024-09-05 - Rating: 5)
Kennihans is always professional and personable. I highly recommend them. Dave explained everything in detail and was very helpful. -
Review 136 (2024-10-11 - Rating: 5)
Just had my 1st annual heating checkup by Jeff at Kennihan. Since this is my 1st home with gas heat, Jeff was very good at explaining how the furnace functions and also explaining his various tests. Great experience!!! -
Review 137 (2024-08-22 - Rating: 5)
I have been with Kennihan for many years and have always been happy with their staff. Aaron serviced my Mitsubishi units taking care to completely clean and check all four of them. He then explained the work he did, and what he found thoroughly and respectfully. Great job! -
Review 138 (2024-04-10 - Rating: 5)
I think my review went before I intended. I wanted to say that your men are friendly, professional and patient in answering my questions. Never had a bad experience. Thank you. -
Review 139 (2023-12-12 - Rating: 5)
Always professional, quick and speedy and go above and beyond to help - they even found an electrical problem while putting in our heater and immediately resolved it for us. Amazing team! -
Review 140 (2024-04-06 - Rating: 5)
Our boiler would not ignite and the technician Zach came out promptly and were able to fix the issue. Technician was very knowledgable and polite. -
Review 141 (2024-11-22 - Rating: 5)
First of all we are SO thankful for someone coming out to our house within 2 hours of calling, as we had no heat for a day and a half.Dave, the service man, was very knowledgable, kind and friendly. -
Review 142 (2024-10-07 - Rating: 5)
Everything went well. The tech was knowledgeable and helpful and answered all my questions. -
Review 143 (2019-03-05 - Rating: 5)
They were all so wonderful to work with. Explained what was going to be done and when I would want something added or change something....no problem. Had a problem, they took care of it. Cleaned up when done at the end of the day. We are so pleased with our new bathroom. What a wonderful addition to our home.šš» To Kennihan Plumbing, Heating and Air conditioning. Job well done. -
Review 144 (2024-04-12 - Rating: 5)
After having a flooded basement from over 2 in of rainfall in 24 hours I felt panicked and called a couple of plumbers. All told me they couldnt come till next week but kennihan still managed to fit me in The day I made the call -
Review 145 (2024-01-18 - Rating: 5)
My furnace went down I called and they were here within 20 minutes the guys were awesome finding the problem and fixing it. just all around great experience I recommend them to anyone -
Review 146 (2024-04-26 - Rating: 5)
Called Kennihan on friday at 3:30 and had a technician here at 4:00, stopped on their way home. Great people, great service! -
Review 147 (2021-11-22 - Rating: 5)
I had several technicians out to fix a leak in my kitchen faucet and repair my dishwasher outlet. Bryan and Herb were the best. They were friendly and professional. Very honest and open about cost of repairs. I would recommend them to anyone and plan to use them again in the future. I am so grateful that they got everything fixed so I can host Thanksgiving dinner. -
Review 148 (2015-08-01 - Rating: 5)
They know their stuff! Great service. Good price. The guys from Kennihans have been a joy to work with! We had a Geothermal System installed by them this spring. It is their goal to treat your house as if it belonged to their grandmother. They always made it a point to work within my schedule as the installation progressed. Every day they would clean up from the days work. The techs were friendly and respectful. Not only was their quote for the project exactly what I paid, but they were able to work with my existing duct work and did not insist that they replace it with their own. Replacement was the only option given by the competitors and this drove the competitions cost up. I am so pleased with our system and I am happy to say I will use then in the future. -
Review 149 (2024-11-01 - Rating: 5)
Prompt, comprehensive and polite service. I trust Kennihan to maintain my furnace in tip top condition -
Review 150 (2021-07-15 - Rating: 5)
Randy the tech was super friends and represented the company very well. We have seen neighbors use them so we gave them a try. Service time was very reasonable (called with issue in AM they were there just after lunch). Cleaned duct (was overdue!) for dryer (we have a longer run so needed profession with longer tools). Made sure to clean up and test dryer (worked perfect when done) after he reconnected/moved everything back. He showed me everything that got cleaned outs which was crazy! (I can see why dryer fires happen!) Randy is an asset to your company. Thanks! Justin & Jessica -
Review 151 (2024-10-24 - Rating: 5)
Excellent service!!! Very very pleased . Everything was explained and nothing was done without approval!! Will definitely use Kennihan again!! Technician was excellent!!! We like him!! -
Review 152 (2024-09-06 - Rating: 5)
Jeffrey was courteous and efficient. Great service call. -
Review 153 (2020-12-08 - Rating: 5)
Guess my review didnāt go thru the first timeJerry, his administrative staff and his technicians did a fabulous job in getting our installation of our new furnace and AC. Good value, good quality and GREAT service. We would refer Kennihan gladly.We will be purchasing a maintenance agreement as well based on their performance. -
Review 154 (2024-01-19 - Rating: 5)
Kennihan was able to come fix my chrome trap the same day despite the weather and fix the leak under my sink. Friendly repairman and his apprentice helped us out! Thank you!! -
Review 155 (2024-03-15 - Rating: 5)
There are very professional, prompt and courteous. Every technician I have met tells me that Kennihan is a great place to work. -
Review 156 (2023-12-08 - Rating: 5)
David and assistant arrived and were finished with the job in what seemed like moments!The job itself ā looksā perfect, no mess left and both workers were engaging.Thanks. Virginia N. -
Review 157 (2024-11-10 - Rating: 5)
Expert professionalism and courtesy every time. An asset to our community. -
Review 158 (2024-03-05 - Rating: 5)
My furnace stopped working ....it was the first day that I had a guest visiting me! I called them up frantically needing it to work. They came right out, figured out the problem, and I had head by afternoon Thank you ! -
Review 159 (2023-12-11 - Rating: 5)
We knew we wanted to hire them when a friendly voice actually answered the phone on the second ring.This was a very complicated plumbing job involving pulling a very large section of leaking copper pipe from under our neighbors patio home. Other plumbing companies contacted either did not return calls, or when they found out what was involved either stated that the job was beyond their scope, or, tried to tell us that it probably couldnt be done and the water line would have to be rerouted. Kennihan accepted the job, arrived on time, replaced the line, cleaned everything up and were gone in less than 6 hours. They were totally professional, polite and friendly, like dealing with family or people we had known all our lives. We will be contacting them soon to have them do system maintenance on our HVAC system. -
Review 160 (2024-08-08 - Rating: 5)
Very professional, answers for all questions, hard working installers, very respectful. -
Review 161 (2021-05-14 - Rating: 5)
I highly recommend Kennihan Plumbing & Heating! They recently installed a new AC unit and duct work in our home. All of the employees that were at our house were professional, punctual, and hard working. Kennihans explained the work that would be performed thoroughly to us so we knew what to expect. After the job was finished, they cleaned up and explained the operation of the new equipment to our family. Their pricing is reasonable for the quality you receive in return.Overall, very professional and high quality company and will recommend to others! -
Review 162 (2024-12-11 - Rating: 5)
Super nice people and even better work! -
Review 163 (2021-05-24 - Rating: 5)
I called on a Sunday evening due to AC unit not cooling house. I was afraid it would be weeks until I saw someone. My call was returned by technician within 15 minutes on Sunday. The office called me the next morning by 930. There was a service technician at my house and my problem was fixed by 1pm. In less than 24 hours they had my issue resolved! It was wonderful. Very impressive, highly recommended. Price is right on with average price. -
Review 164 (2022-02-25 - Rating: 5)
I grew up a few miles away and probably rode the same school bus with Bill he was a few years older and when he started my parents and my aunt hired him so my connection goes back a long way. I I went to college got married took a job out of the area but got a chance to move back years later. Called them to check the furnace discovered it had a crack in the heat exchange he showed it to me so I bought a new one and had them do annual checks. Heres where the story gets personal. Many years later I got diagnosed with lymphoma. I kept working thru the chemo and my wife thought we should get air conditioning cause it was a hot muggy summer. Well they started to hook up the unit some of the wiring in my old furnace was corroded to the point it couldnt be used. Had to get a new furnace it was old mind you to get the AC running. They moved heaven and earth to get that running for me cause a stretch of 90 degree days were coming and they wanted me to be comfortable. My wife joked that the Kennihan army was coming to get it done. Its 12 years later Im still going strong getting another furnace with better filtration to help with allergies the AC going strong. As my aunt would say theyre just good people -
Review 165 (2019-05-22 - Rating: 5)
These folks responded same day to my problem and got everything working again. Becky in the office is always pleasant and professional. Ryan gave me an estimate of costs after he assessed the problem, and I authorized the work. He finished the job as promised and reported back to me before he left. I highly recommend Kennihan Plumbing. -
Review 166 (2024-02-09 - Rating: 5)
David was the service tech. He explained everything and did a great job. He was pleasant to talk with also. -
Review 167 (2020-11-12 - Rating: 5)
I just had a backup generator installed and the whole process from quote to installation was really great. The pricing was fair and everyone involved was very professional. Not even a week after the install I had a very short power outage and it was really cool to have generator kick on and be able to continue to work. -
Review 168 (2024-02-08 - Rating: 5)
We love Kennihan! Everyone that we have worked with over the past 5 years have been awesome. Great Technicians, great office staff, just a wonderful company to deal with. -
Review 169 (2024-06-24 - Rating: 5)
Ryan was at our house for several plumbing issues. He resolved all problems during his appointment. Ryan was friendly, knowledgeable, understanding and, worked steadily until he solved the main problem with our guest bathroom related to water pressure issues.His company returned our phone calls immediately and the staff was friendly and courteous. -
Review 170 (2020-02-28 - Rating: 5)
Furnace died on a below zero day! They came quickly and when promised. Dave is a great representative for the company explained all our options for repairs and future purchases if necessary. Highly recommend -
Review 171 (2020-01-28 - Rating: 5)
Im a general contractor who strives for exemplary customer service in my day to day life. Kennihan Plumbing & Heating proved that they too live by the same values! Dave H. was awesome and a very skilled technician. He took time to get down to the problem, by listening to his customer first, without recommending unnecessary repairs to drive up the price. Thank you to Dave and the wonderful staff at Kennihans! -
Review 172 (2023-12-07 - Rating: 5)
Very responsive! Service manager was able to troubleshoot my issue very quickly, pick up parts, and install all within a couple hours. Thank you! -
Review 173 (2024-05-23 - Rating: 4)
Zach and the team are very knowledgeable and replaced a bad capacitor in my 3+ year old a/c unit to make it run like new. My only complaint is the $99 service fee for something covered under warranty. Removing one star because of that fee. -
Review 174 (2024-02-09 - Rating: 5)
Received two technicians within hours of calling. Dave and Aaron Efficiently diagnosed the problem and offered multiple solutions. Would highly recommend -
Review 175 (2024-06-11 - Rating: 5)
Thank you for the great service. The installers were very niceā very professional. And explained everything about my hot water heater. -
Review 176 (2021-04-30 - Rating: 5)
I have been a customer for a few years and cannot be happier with their service.Technicians are fast, efficient, and extremely polite. This company is honest, dependable, and reputable, which is really not typical in this line of business.....Unfortunately, I know from experience. Im so happy I found Kennihan and I cannot recommend them enough -
Review 177 (2024-10-10 - Rating: 5)
Quick. Polite. Efficient. And the job was done! Thankyou! -
Review 178 (2024-09-27 - Rating: 5)
Great communication and pleasant company to do business with! -
Review 179 (2024-01-03 - Rating: 5)
The people in the office were wonderful to talk to and the technician who came out was awesome. Big help from these guys and will definitely recommend them to anyone -
Review 180 (2019-03-06 - Rating: 5)
Ryan from Kennihan is an excellent plumber. He is skilled at his trade and very professional. He works hard, is a neat worker, keeps his work area clean and is always respectful to the homeowner. I am so pleased with Ryan as our plumber and so grateful that he has helped us on numerous projects. Thank you! -
Review 181 (2022-02-26 - Rating: 5)
Responding to an after hours emergency situation, Kennihan got a truck headed in my direction asap. The person taking my call even showed up first to see the problem before the truck could get to us. Once the plumber arrived he was professional and purposeful and took care of the problem. I made the right phone call. -
Review 182 (2020-01-31 - Rating: 5)
Always great service! Ive been using Kennihan for quite a few years now and Im always more than satisfied with the service. Dave, my tech, is great - thorough and thoughtful with his suggestions when I need them. -
Review 183 (2019-01-28 - Rating: 5)
Our furnace quit on a Saturday evening (it is 2 /2 years old and we have it serviced every year). Bill called me within minutes and had someone out on Sunday morning. The motor had died and a new one was ordered and installed on Monday. It was a very cold weekend and I know they were very busy. We were fortunate in that we have two systems and our upstairs had heat. We were able to get by with a couple of space heaters and a gas fireplace. They are a wonderful business to work with.