We Care Plumbing, Heating and Air

Located in Temecula, California

Address: 27720 Jefferson Ave Suite 100, Temecula, CA 92590, United States

Phone: +1 951-200-5652

Rating: 4.8

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-22 - Rating: 5)
The two teams were great. Very professional, timely and skilled. Tommy, Gabe, Noe and Cesar worked well together and finished faster than they estimated that the job (2 HVAC INSTALLS) would take. Very pleased with the outcome.

Review 2 (2024-12-02 - Rating: 5)
We Care delivered exceptional HVAC installation service, completing the entire AC, Furnace and Air Ducts in just half a day. Their efficient approach, with multiple trucks and teams working in parallel, ensured a seamless and timely installation. The professionalism and expertise of their personnel were evident throughout the process. They also went the extra mile by providing a concise, helpful training session on how to operate the new systems. Highly recommended for their speed, organization, and customer-focused service!

Review 3 (2024-11-15 - Rating: 5)
Just had my one-year checkup on my HVAC system, completed by Mr. Allan. He was thorough, provided me a favorable report of system. Offered me options to consider if interested. I was pleased with the service I received.

Review 4 (2024-09-22 - Rating: 4)
This would be 5 stars if we didnt have to wait over a week to get service on our system which is still under warranty. Fortunately, the temps dropped so we werent melting in our home while waiting for a service tech to arrive.Arturo was super and did a great job of identifying and fixing the issue. Very knowledgeable and explained what was happening along the way.

Review 5 (2024-10-23 - Rating: 5)
This company was easy to work with, responsive and honest. I would use them again for sure. Their tech was very knowledgeable and had my long term best investment in mind in his recommendations for a new AC unit.

Review 6 (2024-09-19 - Rating: 5)
We started with an unnamed Company that visited us to look at our air conditioner that stopped working. The representative spent about 20 minutes with us. He looked at the unit and peeked his head into the attic. He told us we needed a new system and was pressuring us to sign a contract! Thank goodness we waited for our second opinion with We Care.Our first contact with We Care was with Peter Child. He looked at the outside unit and did a thorough inspection of the equipment in the attic. Peter spent almost 3 hours with us. He was knowledgeable and educated us on our options. We found out that the outside unit was not as old as the other company had told us, leading us to the possibility of having the unit repaired instead of replaced at Peters suggestion. We scheduled the checkup with We Care. Arturo Trujillo showed up on time. Arturo showed us the issues that caused the air conditioner to stop working. He was able to make the repairs immediately!He offered us a program to save us money in the future. We also took advantage of a special regarding the inspection of our water heater. Michael Unzueta and his partner (I am sorry I cannot remember his name) showed up the next morning and performed an inspection. They pointed out a couple issues and made recommendations. I have to say that everyone we have met from We Care has been professional and efficient. We are genuinely happy that we decided to contact We Care and will recommend them to anyone who needs efficient affordable service!

Review 7 (2024-08-28 - Rating: 5)
Jonathan Cruz did an excellent job and took time to share the details. I will be calling him back again in the future. He was very nice and personable. I will recommend the company to others. We are greatful to know him. Thank you for the great care! -- Elaine and Tim Jessee

Review 8 (2024-10-24 - Rating: 5)
From the initial contact with We Care I have been impressed by their sincerity and professionalism. The workmen are good about explaining any problems and are kind and helpful. I would be happy to recommend this company without reservations.

Review 9 (2024-12-25 - Rating: 5)
This company absolutely went the extra mile. They fitted me in their schedule. The technician drove over an 1 hour to fix my heater. Absolutely outstanding.

Review 10 (2024-10-29 - Rating: 5)
We Care was on time for the service appointment. The tech, Luis Ibarra was professional, personable, knowledgeable, and courteous (and has a great sense of humor. Recommend them highly.

Review 11 (2024-08-15 - Rating: 5)
I used We Care Plumbing, Heating and Air for the first time to trouble shoot and repair a hot water heater. They were quick to get a technician out in less than 12 hours and Dewey, the tech was extremely professional and courteous. Will definitely use We Care again!

Review 12 (2024-07-08 - Rating: 5)
Absolutely 5 Star Service. The day before my appointment I received a texted message about my Monday appointment and to please confirm which I did. On Monday at 0835 hrs. I received a call from my technician saying on his way and would be here in 25 minutes. Franky showed up ahead of time well groomed, friendly and with a winning smile. He introduced himself explained what he was going to do and if I had questions. When he completed his task he had taken photos shared them with me and we had a full understanding of where we stood. I was totally impressed with Franky his Customer Service Skills, very polite, easy to do business with. Thank you “We Care” for having individuals such as Franky who represent your company extremely well while delivering awesome service to the client. I will definitely recommend your company. If I owned a business I would want Franky on my Team!

Review 13 (2024-10-29 - Rating: 5)
We Care Plumbing came to my house on A Saturday within 2 hours of my call to unclog my kitchen sink. The price was right and the Plumber that came out was very professional and thorough. Cameron did his job and went above and beyond to. Thank you to Cameron and your entire team.

Review 14 (2024-10-18 - Rating: 5)
Eduardo was prompt, and polite. He informed me of options I did not know about. He installed a new kitchen faucet and soap dispenser. The dispenser took the last hole for a traditional air gap with a dome. He instead ran an air gap under the sink. Unfortunately a previous person had cut the end of the dishwasher air gap hose. Eduardo was unable to connect it to the garbage disposal without it leaking. I found a way with the leftover rubber hose and forced the hose end into it; it doesnt leak now.

Review 15 (2024-07-03 - Rating: 5)
We had a backed up washing machine drain line.Cameron came out and cleared it out for us withhis equipment in a minimum amount of time.He was very professional, knowledgeable, friendly, and efficient,and took care of our needs completely.We were completely satisfied with his work and Iwould highly recommend this company for your plumbingand HVAC needs.Great job and thanks again.

Review 16 (2024-09-27 - Rating: 5)
WE used WE CARE to replace our furnaces and A/C units and our experience was seemless. Austin came to our house, explained options and the next week several very polite young men came and installed. They arrived promptly, finished that day and cleaned up. WE are very pleased.

Review 17 (2024-08-10 - Rating: 5)
We had a new AC/furnance installed one year ago, just had both units serviced. Also had our water heater flushed. We could not be happier. Quality service, on time, polite and honest.Outstanding 5 Star Service!!!Thank you so much.Roberto

Review 18 (2024-10-11 - Rating: 5)
I was a very frustrated customer until Luis Ibarra , we care plumbing technician arrived at my home. He was so thorough and patient checking every possible cause of why my air conditioner was not working. After coming to the conclusion there was not enough coolant in my system he filled it to proper measurement and took photos of all the issues and gauge readings before and after filling. He also will come back in a month to recheck the measurements and assured me that they will be responsible for the issue. I would give this technician a 5 star review. Thank you.

Review 19 (2024-09-25 - Rating: 5)
The service by WE CARE is stellar. Unfortunately they had to come out to replace a notoriously bad/unreliable expensive, just out of 5 year warranty, Lennox branded I Comfort thermostat. Manager responded by offering upgraded thermostat at a decreased price. New replacement has a 10 year warranty. Hmmm 🤔.Brandon, the tech, was professional, knowledgeable and on time

Review 20 (2024-07-25 - Rating: 5)
We had our AC unit tuned up and we had a soft-start (Secondary Motor Control - Temporary stores energy) added to the Condenser unit. Francisco was very patient with us and took the time to explain what he was doing and explained the results, item by item, he shows me hot to clear a clog pipe in case I ever need to do so. I cannot be more pleased with his manners or his communication skills. I would ask for Francisco next time I need to service my AC unit and recommend him to every oneThank you

Review 21 (2024-11-19 - Rating: 5)
Outstanding job with looking over the furnace and the recommendations for repairs soon. I really appreciated the friendliness and professionalism and the review of the house heater. Thank you!!

Review 22 (2024-10-10 - Rating: 5)
We Care Plumbing just replaced my garbage disposal. The plumber was punctual, as always. After the assessment, the job took about thirty minutes. He did an amazing job!😊

Review 23 (2024-11-21 - Rating: 5)
Juan (my service technician) was very thorough with his work and informed me that my furnace is in perfect shape. I would recommend Juan and We Care Plumbing for all of my heating and a/c work.

Review 24 (2024-09-25 - Rating: 5)
Neil was courteous, professional, thorough, and efficient. He explained everything and conducted business exactly as he stated. The loyalty program offered was a great savings and we know it will be of use to us in the near future.

Review 25 (2024-07-29 - Rating: 5)
Alberto Julian Villasenor Reyes performed the annual maintenance service to my A/C system that I purchased in 2019. Every year since, I have had the annual maintenance done - every year a different servicer performs the work, and each one has been professional, friendly and informative, and does a thorough job with a smile. We Care has an excellent staff that performs excellent service - I would welcome and recommend any of the servicers I have had to return for future service. Thank you

Review 26 (2024-10-05 - Rating: 5)
Excellent service! One for AC and one for plumbing. Both men have done service for me several times and I’m never disappointed in their knowledge, their friendliness and their work.Thank youCookie Eichner:)

Review 27 (2024-07-14 - Rating: 5)
My name Paul Hollins. In 2021 I had a filter rack, safety pan, and some other worked done to my furnace and AC. A few days ago I had issues with my condenser not coming on…it was the fuse and capacitor. When I was checking the components I saw the sensor switch in the safety pan was not attached. They were enclosed in a black jacket with approximately four to five wires hanging loose and not capped off. I initially contacted We Care Plumb. I spoke to person named Carla. She was not very understanding to my plight. I wanted to have someone come and attach the wires accordingly. She wanted to charge me $78.00 for a tech to come out and wire the sensor. Mind you, I already previously paid for this particular service. I made an appointment for July 11, 2024. The tech, Shane, contacted me prior to arriving. I explained my dilemma. Shane listened patiently and with compassion. He apologized and stated he would contact his manager. Long story short, Shane came by and checked my system for free. Turns out, the tech who initially installed the sensor did not cut and cap the wires. In addition, that particular sensor did not have to connected. Shane brought my wife and I some serious peace of mind! I thought I was going to experience a short, fire, or malfunction. I had lost faith in We Care Plumbing when I had previously spoken to Carla. I was done with them! However, thanks Shane I am back onboard with them. Shane was totally professional and courteous. He thoroughly explained what was going on and even answered some questions I had. Shane allowed We Care Plumbing to shine on that day. Shane definitely went over and beyond to assist me. I believe a raise is in order!

Review 28 (2024-01-30 - Rating: 5)
Jacob did an excellent job performing our planned furnace maintenance for our Lennox HVAC system!We started an annual service contract with We Care plumbing, heating & air when our new system was installed. As a result, we receive separate annual inspections for our plumbing system, A/C system, & heating system (furnace).Every technician we have had is well trained, knowledgeable, very professional, and treats our house as if it was theirs.Just a side note, if you have a control pad like ours (see photo), and it goes out after 5 years, there is no warranty for that. The recourse is to buy another complete control system for over $1,100! I took apart the control panel, since it was dead anyway, found the part number for the screen and got one off of eBay for ~$79. Its a very simple fix if you know how to solder, but the company cannot do repairs (because of liability?).If you have this problem with your control panel, feel free to respond to this review for added instructions:-)Richard

Review 29 (2024-07-30 - Rating: 5)
Best of the best plumbing, heating and air company, I’ve been a customer since 2018, professional, trusted and never had an issue! All work done right the first time!! Please ask for Jason L. For all your plumbing needs, he’s a great guy and an asset to the company👏

Review 30 (2024-07-16 - Rating: 5)
Tony came out and explained everything about the new air conditioning system in detail. He was very thorough and professional. He, was knowledgeable and so I would give him a 5 star.

Review 31 (2024-09-13 - Rating: 5)
We Care staff have been professional and thourough in quickly resolving any problems we have had with our airconditioner. We have used them on multiple occasions and highly recommend We Care Plumbing, Heating and Air

Review 32 (2024-08-31 - Rating: 5)
Thank you WeCare for your service. the tech was amazing and well trained. Explain all the work in detail that need to happen to get my system back online.

Review 33 (2024-12-06 - Rating: 5)
Great service! The technician was very nice and friendly! I intend to use them again when the need arises!

Review 34 (2022-06-02 - Rating: 5)
Broc Fletcher was extremely knowledgeable and clarified issues with picking proper AC and forced air system. Great price through Costco. In-line with other quotes received. One day installation begins in one week.Installation is complete..Extremely satisfied with the installation. The entire crew were professional in every respect.

Review 35 (2024-12-15 - Rating: 5)
Art Trujillo did a very good job on my ventilation heating system. He gave me some recommendations to improve the ventilation system. Thanks Art !!

Review 36 (2024-11-17 - Rating: 5)
Tech was very thorough and helpful. I would say our check-up was superb!

Review 37 (2024-12-21 - Rating: 5)
Oscar was a very polite and efficient tech.The phone staff was very helpful too.They performed as promised.

Review 38 (2024-09-04 - Rating: 5)
The HVAC summer service tune-up made by Jacob Tauala was done very professionally with a first time quality. He checked the instruments readings that are close to the evaporator and the condenser too, installed the air filter, and cleaned the condenser for better and efficient cooling.

Review 39 (2024-06-12 - Rating: 5)
Ours experience was amazing Cameron ours plumber came on the same day and services 2 toilets thats clogged up my 2 years daughters through junk into it and ours tubs was also clogged did all 3 and only charged us for the 79.00! Service fee. Was done right and fast and he was nice to always update me on what he was doing. I will never used another company besides WE CARE!!!.. 5 stars services for me.. Customer for life.

Review 40 (2024-12-29 - Rating: 5)
Proficient, professional, dressed appropriately and very respectful! Conducted a thorough check of the heating system, provided detailed findings and recommendations.

Review 41 (2024-05-14 - Rating: 5)
It started with the sales rep. Jacob, very knowledgeable and experienced, got to the point no pressure to make a decision on the spot.Then came the installation team consisting of four workers all working in sync with the project , they were careful and considerate of our home indoors and cleaned up all debris in attic and outdoors. Very happy with our Lennox heat pump system , it operates efficiently and quiet.In short I would not hesitate to recommend them to a friend.

Review 42 (2024-10-17 - Rating: 5)
Great service, technician was very professional and careful, he explained with detail all the process. Price us very reasonable; I highly recommend this company!!

Review 43 (2024-09-04 - Rating: 5)
My technician, Stephen, was extremely knowledgeable and gave me a few tips on how I can keep my AC system running efficiently.He did a great job tuning my system!

Review 44 (2024-11-03 - Rating: 5)
Recently had my HVAC system evaluated on one of my twice yearly check-ups. The service tech was Franky Gavia and he was very friendly, thorough and professional! Great communication and feedback makes him a credit to We Care Plumbing, Heating & Air and to himself! Thank you!

Review 45 (2024-08-17 - Rating: 5)
Had a technician come to do a diagnostic on our AC unit. He was very professional in his work, and also explained things I was unaware of about AC efficiency. His honesty and integrity made me feel glad that Im with We Care Heating & Air.

Review 46 (2024-12-09 - Rating: 5)
Oscar was great. He is thorough and takes time to explain what he did and what to watch out for.

Review 47 (2024-04-27 - Rating: 5)
The technician was friendly and informative. Was quoted $4800 for the needed services at another company. The same work that was needed was quoted and completed at significantly less than the company. It is a big job that was needed. Recommended other companies that managed items outside of plumbingOverall very happy with their service all around! Highly recommend!

Review 48 (2024-04-08 - Rating: 4)
The technician they sent me was able to clear the error messages and got straight to work on correcting the faulty drainage system the original installers and subsequent techs missed. Seemed to work when he left. Lets all hope that i finally get to enjoy a whole summer with a fully working high end AC....8 months since their last visit and whole condenser replacement... system error and fan failure. See attached photos.Had this company come out to inspect my AC back in 2022 before summer started.? Found a Crack in my gas heater so they sold me a $13000 energy efficient heat pump from Daiken.Turns out that it doesnt work THAT well at cooling home in Temeculas summer of 110+ degree days. I found out only a few months after purchase with home reaching 88+ degrees with AC set to 68 and lower.They never gave option for extended warranty at time of purchase or service call that same summer so all labor and inspection fees are out of pocket.Now, just over a year later, I am stuck without AC while they take a week to come out and charge me $78 to tell me they have to order parts THAT RELATE TO THE ERROR CODE I GAVE THEM ON THE PHONE FROM THE THERMOSTAT - I GAVE THEM THE ERROR CODE WHICH MEANS THIS FIRST GUY ONLY CAME OUT TO CHARGE ME $78 TO CONFIRM THE CODE I TOLD THEM).Now it may take a week or more for the two boards to arrive, then they will supposedly try to schedule a warranty service tech to come out and replace them for the lovely price of over $500 in labor with ZERO guarantee that my one year old daiken system will ACTUALLY be fixed. (By this point it will be at least 3 WEEKS WAITING TO THIS POINT FROM ORIGINAL CALL)IF THE REPLACEMENT OF THESE BOARDS DOESNT WORK they would need to diagnose my system again which would start the money gouging cycle all over again.I should have just bought a window AC unit for a few hundred...replacing would be easier cheaper and faster.All managers not available to help expedite or discount anything, they leave around 3:30 and my tech only arrived by that time.Horrible business model and No emergency SAME DAY service calls available either.HORRIBLE CUSTOMER SERVICE fromWe Care!I got a call today that they were going to have someone come out and take care of me today even though I told them I work nights at the hospital and would not be available past 5pm. The driver just called to tell me that he would probably make it by 4:30pm. I guess I am not getting aby help from them today again...which means I lost all day of sleep waiting for him and will come home to try and sleep in my 90 degree home with all fans blowing full blast until they figure out some way to get someone who doesnt wait till end of day to come to my home.Lets see what happens.Warranty Tech came out and about 2 1/2 hours later lets me know that my one year old condenser is bad and needs to be replaced. That I should speak with Daryl about how much this would cost me.Cost me? A and just over a year old that Ive had issues with a few months street installation, and I might be having to pay for a new condenser?Talk about price gouging practices. Where is the Care? And where is this Daryl who doesnt return my calls and now doesnt have a direct line to be connected to?

Review 49 (2024-06-04 - Rating: 5)
The company communicated great throughout, including providing a link that allowed us to track our technician as he was on his way to our home. Our technician, Edwin LaBlue, was very personable and did an outstanding job of explaining everything he was doing and why. I would highly recommend We Care Plumbing & Heating.

Review 50 (2024-09-02 - Rating: 5)
Great service. Our technician, Trey, was knowledgeable and thorough. He explained everything clearly and was a pleasure to work with

Review 51 (2024-11-02 - Rating: 5)
Tanner Yoder is the Technician that has provided me quality/integrity service on my Heater recently and my A/C in the past.

Review 52 (2024-07-26 - Rating: 5)
Great Technician Trey who explained everything in detail. Professional, fast and knowledgeable to my air conditioning problem. Will refer this company to friends and family.

Review 53 (2024-12-04 - Rating: 5)
Luis was very thorough and clear about his process with the two furnaces. It was a very successful service.

Review 54 (2024-04-04 - Rating: 5)
Shane did an excellent job, 5 stars are for him. He is polite, knowledgeable and respectful.Management scored 3 stars, once again my original appointment was canceled on the day of the appointment, happens frequently. Furnace filters are no longer carried on the trucks. So after the inspection service customers have to schedule a 2nd visit to have filter installed. You are going backwards on providing customer service.

Review 55 (2024-05-19 - Rating: 5)
The emergency care we received was fabulous!We called the We Care team on a Saturday late afternoon. With panic of our 75 gallon water heater flooding our garage, the customer service representative was able to walk me thru turning off the valve and reassuring me the service technician would be at my home within the hour.Our service technician, AJ, was so kind and sympathetic. He gave us the options to help replace our water heater.Thank you for the wonderful service during such a frustrating time!

Review 56 (2024-03-05 - Rating: 5)
If I could post a 6 star review I would do that enthusiastically. My appointment was made efficiently and Dewey showed up on time. He managed to quickly identify and resolve a somewhat complex plumbing issue. I’m glad I managed to find a locally owned company that obviously values their professionalism and integrity.

Review 57 (2024-03-02 - Rating: 5)
Excellent Customer Service. Got a technician out same day. The technician Cameron was such a pleasant and nice young man, very knowledgable and went above and beyond to fix the problem with the toilet. Great work ethic! Would definitely recommend and use again.

Review 58 (2023-12-01 - Rating: 5)
Had such a great experience with this company. Called them today since my heater was not working and they got a tech here within a few hours. They were great at communicating and Trey was so nice and knowledgeable he was able to diagnose and fix the problem right then and there. He went above and beyond to make sure all my questions were answered. I am very happy with the service and will be using them for any future AC/Heating issues.

Review 59 (2024-04-09 - Rating: 5)
We Care Plumbing really want the extra mile for me from the moment I talked to Susan on the phone who booked the appointment just 30 minutes after I talk to her, until the time the technician Chris Robinson left my house! Excellent and professional service, excellent company, and reasonable pricing!I highly recommend!

Review 60 (2024-01-27 - Rating: 5)
We are completely pleased with the installation of our new AC/Heater unit. Supervisor Tony Walker took the time to understand our needs according to our desired usage. Calls were returned timely. We are very happy with the service We Care has provided. We found them through a Costco promotion, and we will soon receive a Costco Shop Card. A win-win for us!

Review 61 (2024-05-20 - Rating: 5)
We Care Plumbing Heating & Air serviced my air conditioner with friendly, professional service. The technician, Manny, took time to answer my questions so I can properly care for my unit and know what to look for between tune-ups. I had previously bought my A/C unit from Oak Island, which is now part of We Care. The transition between Oak Island and We Care was seamless, and I enjoy the same quality service I had come to know with Oak Island. I definitely recommend We Care for you A/C needs. I was happily pleased.

Review 62 (2024-04-25 - Rating: 5)
We Care took over Oak Island and naturally there was skepticism. It is not there now. We had their service tech Michael here very recently to do some work and he was great. I believe he is a good ambassador for the company. Great job Michael

Review 63 (2024-12-21 - Rating: 5)
Thanks for hanging with the HVAC problem until resolving the issue. So far, so good 👍

Review 64 (2024-12-08 - Rating: 5)
Technician showed up on time,answered all my questions and got the job done in no time.technician was very friendly would definitely use again!

Review 65 (2024-07-25 - Rating: 5)
Such a great experience for a great deal! Cameron was super professional, very communicative, got the job done super quick and gave good recommendations!

Review 66 (2024-01-26 - Rating: 5)
We Care Plumbing, Heating and Air managed to work me into their schedule the same day I called. The representative was a pleasure to talk to.Logan was professional, friendly and efficient. He took extra time to double check that the house water pressure regulator was indeed failing. While We Care was a little more expensive than a couple of others, I feel it was totally worth it because of his efficient work manner and the parts and labor warranty. From start to finish I felt Customer Service was a top priority. Thank you, Logan!

Review 67 (2024-03-02 - Rating: 5)
We had a great experience with the We Care team. Dewey was helpful and honest with his access menu of our water heater. He answered all of our questions so that we could make an informed decision. Thank you for all your help!

Review 68 (2024-03-22 - Rating: 5)
Kenneth was punctual, professional and proficient in the examination of our furnace system. He brought to our attention possible areas of concern and listened and answered all of our questions. Overall he was just great and you are lucky to have him on your employ.

Review 69 (2024-10-16 - Rating: 5)
Excellent service and kind professional techs. Let us know step by step. Thank you Oscar and Aaron

Review 70 (2024-09-08 - Rating: 5)
Tyler was on time, very knowledgeable and courteous, able to get our AC working on a 100+ degree day. Thank you!

Review 71 (2024-11-11 - Rating: 5)
All of their services went very well, and I would have them again. Great guys!!

Review 72 (2024-09-29 - Rating: 5)
They were very thorough, professional and I felt very educated about my HVAC system and needs.

Review 73 (2023-12-03 - Rating: 5)
My heater quit working on Monday, so I did some research to find a company to replace it. I contacted Oak Island Heating & Air. Salesman came out, he was very pleasant, and actually the owner of the company. He explained that he had recently merged with We Care Plumbing Heating & Air. They also work with Costco for their sales of heating & air conditioning products, so with this I was able to get a $1500 rebate/gift card from Costco. That was a nice bonus! The crew came out on Friday, and completed the job. They were very competent, kind and respectful! It looks wonderful! I have heat! And I’m very happy with the results! Thank you!

Review 74 (2024-06-13 - Rating: 5)
Malachi was absolutely fantastic. Very informative and professional. I have full confidence in We Care because of this young man. Truly a nice experience because of his straightforwardness.

Review 75 (2023-12-02 - Rating: 5)
Received excellent service from Dewey today. I called with an issue and within an hour my technician arrived at my home. Dewey was polite, receptive and very efficient. He took care of my problem quickly and with no mess, it really was first class service.

Review 76 (2024-04-24 - Rating: 5)
Tony from Care was VERY thorough whenexplaining what he felt we needed to upgrade our heating and air conditioning. He wasn’t pushy, rather was more caring about our needs. Wish all representatives of other businesses were more like him. Thanks again. Robles Family

Review 77 (2024-06-14 - Rating: 4)
The service rendered by Mr. A. Trujillo, technician was great. Excellent professionalism by this Tech. Explained all of the procedures rendered. Thank you; will call on him again.

Review 78 (2024-01-22 - Rating: 5)
We went to Costco to purchase this AC unit and couldn’t be happier. The AC unit was more than we budgeted but we are so happy we did. From the first initial visit with the WeCare spokesman to the installation team our experience was top notch! Keep up the great service and thank you!

Review 79 (2024-04-26 - Rating: 5)
I was very impressed with the visit by Malachi, We Cares representative today. He was very thorough and went over everything concerning options for installing a new HVAC system for my home. He answered all my questions and concerns.

Review 80 (2024-06-12 - Rating: 5)
I was able to get an appointment the same day with We Care. Shane Paul was extremely thorough in finding out the issue with the air conditioning unit and explained in detail what are the next steps.

Review 81 (2024-01-31 - Rating: 5)
The representative explained things very thoroughly, and was very patient with me. Sometimes he had to explain it more than once. He showed me what he was doing as he was going along, which was very helpful. He was professional yet friendly. I would recommend We Care Plumbing to everyone.

Review 82 (2023-11-02 - Rating: 5)
It was easy to set up appointment, free estimate that morning and new water heater installed that same day. Staff was professional and very friendly, I asked questions and they were happy to answer. They cleaned up and took away my old water heater. They did a very nice job, I did not know I was out of code but they took care and I am now within code. I believe you would be very happy booking with this company. I will definitely use them again for future plumbing and heating issues.

Review 83 (2024-05-05 - Rating: 5)
Their office gave me timely notice that the tech was on schedule, and the tech came during the 4 hour window as scheduled. Very nice and informative, he explained everything he planned to work on and at the end gave me full accounting of all the work completed. A very good experience!

Review 84 (2024-12-23 - Rating: 5)
Quick and efficient. After installation can feel a direct upgrade in terms of heating.

Review 85 (2023-12-10 - Rating: 5)
I only just discovered this company last week. They had merged with another company I used to do business with.The We Care folks were really nice, professional, even keel, and all-around excellent to work with.They were really reasonable, as well. I would definitely recommend their services.

Review 86 (2024-01-24 - Rating: 5)
We Care Plumbing was awesome. Great customer service from the first phone call. Jonathan, the man who did the work, was here in a reasonable amount of time, was efficient and clean. Will definitely call this company again if I have another problem

Review 87 (2024-01-18 - Rating: 5)
We Care Plumbing and Heating has serviced our HVAC and water heater since they installed them in 2013. They have great customer service. Thanks to the yearly maintenance from them weve never had any breakdowns. Would highly recommended them, fast service and very knowledgeable as well as courteous.

Review 88 (2024-01-17 - Rating: 5)
The Plumber, Logan Massey with the company We Care Plumbing was very professional. He completed the work in a timely manner and without incident. He was friendly, knowledgeable, and consistent. I would recommend this business to my friends and family. Thank you for your quick response and knowledgeable employees.

Review 89 (2023-12-24 - Rating: 5)
We had no hot water the night before Christmas Eve but thank God when we called the morning of Christmas Eve “We Care Plumbing & Heating” they answered and sent out a technician within a couple hours. They were so kind, caring, friendly, and very professional. The Technician, Lee Johnson, was very courteous, knowledgeable, and professional. He fixed water heater issue and answered all my questions. I appreciate this company and their amazing employees the have exceptional customer service and would recommend them to anyone looking for plumbing, heating and air needs.

Review 90 (2023-12-17 - Rating: 5)
Technician arrived promptly and was done within an hour. The yearly check-up gives us a good overview of our cooling/heating units twice a year. Technician went over options and was very pleasant to work with, he appeared to understand our older home and the unique heating/cooling issues.

Review 91 (2024-04-21 - Rating: 5)
Jacob was very professional, knowledgeable, and friendly. He answered all my questions and showed pictures of before and after the work was done. We discussed preventative measures to ensure that the unit continues to function properly.

Review 92 (2024-10-26 - Rating: 5)
Technicians are knowledgeable, efficient and customer oriented.They do a great job and they do care!

Review 93 (2024-12-15 - Rating: 5)
I originally went to have an Air Conditioner check for a special price not knowing that same day my garbage disposal went out. We care that same day sent a technician Dewey out and he did a great job explaining what was wrong with the disposal I set up a check for heater in winter and another appointment for some plumbing work to be done. They are fast friendly and really Caring as they n their name.

Review 94 (2023-12-22 - Rating: 5)
Zach came out to do some plumbing repairs at my home. He was friendly, courteous and was quick to identify what was required and how much it would cost. Im extremely satisfied with his visit and have been happy with We Care for other work as well.

Review 95 (2024-01-22 - Rating: 5)
Last year I had new air conditioning done with Oak Island and We Care Plumbing Heating & Air didnt miss a beat. They contacted me and made sure that I will be receiving my 2 free inspections and let me know that they merged with Oak Island and will take care of my needs. I had Kenneth Z. do my 1st inspection of my furnace and he did an outstanding job. They are a true 5 star company.

Review 96 (2024-01-29 - Rating: 5)
We Care Plumbing, Heating and Air has been maintaining our installed system for 10yrs. We are very satisfied with their service. We Care Service Tech Nathan M. Did a great job during our winter tune up appointment.

Review 97 (2023-12-16 - Rating: 5)
Schuyler did a great job today... Punctual, friendly, cleaned up after himself and was super easy to have around. He also included a set of photographs to show me exactly what he had done in the attic. I wasnt sure what to expect with the new owners but am very pleased! Thank you...

Review 98 (2024-01-15 - Rating: 5)
The company tech was very informative and went out of his way to answer all my questions. The cost of service was reasonably priced. The tech was great about letting me know things I should consider to help prolong the life of my furnace.

Review 99 (2024-03-25 - Rating: 5)
The tech was on time, professional, knowledgeable and very helpful. Technical aspects were explained to our satisfaction, which made the process much easier. We highly appreciated it. We highly recommend the team and their company!

Review 100 (2024-10-26 - Rating: 5)
Cameron had the best customer service and repair (Drain unclogged) was done professionally and went without a hitch. Same day service, quick, and great recommendations for preventive care. Price was extremely reasonable. This was the best plumbing experience/job ever. Thank you! We will use their services again for all plumbing issues. Highly recommend this company.

Review 101 (2024-05-01 - Rating: 5)
We Care Plumbing and Heating provided me with the best service by far. Technician was friendly and very knowledgeable and offered various solutions to our problem without being pushy. Very satisfied.

Review 102 (2024-03-30 - Rating: 5)
Tanner Services was an excellent technician on the job and he inspected by unit and gave me an honest opinion of how to take care of the problem . I was happy with his workmanship and honesty. He deserves a five star rating.

Review 103 (2024-01-04 - Rating: 5)
The heater acted like an AC unit this morning. We Care sent someone out by 11:00AM. Great service! Our thermostat was programmed wrong. He easily reprogrammed it and all is well now.

Review 104 (2023-12-23 - Rating: 5)
Jacob was very nice and knowledgeable. He found a difficult problem. He told me he volunteered to work on this particular Saturday (Dec 23rd). Id welcome him in my home to do repairs anytime, although, as this one is pretty expensive, I hope I dont need to.

Review 105 (2024-03-23 - Rating: 5)
I love Wecareteam. I had a brand new central air and heating installed recently. My experience with this company is great. First of all, the salesman Broc is friendly and professional. His service is beyond the sale. He cares about every step of my installation and answer my questions and solve any possible problems. His heat is linked with the customer in care. The whole Wecare team are efficient. And the company’s customer service is timely. With such a responsible company, you do not need to worry about anything. The advantage is that Wecare is associated with Costco and one can enjoy superb warranty and 10% back from Costco.

Review 106 (2023-12-08 - Rating: 5)
I wanted to leave this review to share with people my experience with We care HVAC. They communicated well prior to their visit with texts and their generalization of their time of arrival. Michael was very polite, very knowledgeable, and was very informative and explained all my options and took the time to field all my questions and answer them very thoroughly. If it was possible I would give Michael 10 stars and I definitely see We Care as being my HVAC company of choice from now on and in the future.

Review 107 (2024-01-12 - Rating: 5)
I had my matinence done on Monday with Franky Gavia and had the best time. He was very easy to talk with. He showed all the pictures of my unit in the attic, inspected every thing and explained how things work and that I was doing my part in changing the filters every three months. I want him to be the one to come out every time. He just made a for a great day.

Review 108 (2024-12-14 - Rating: 5)
Like always they came in and checked the unit made sure everything was working properly

Review 109 (2023-11-02 - Rating: 5)
Our service person (Cuahutli) was very professional, efficient and thorough. He explained things well so that we could understand the problem and the solution. He was sympathetic when the bad news came about the cost of repairs! but we still went with his recommendations because we trusted what he said.

Review 110 (2024-03-22 - Rating: 5)
Booked online for a drain cleared. Received amazing service from Jonathan Cruz and then Matthew Long. Very friendly, very helpful, honest and straightforward. Would highly recommend them!

Review 111 (2024-02-26 - Rating: 5)
We had a leak from a hot water heater with a broken shut-off valve. We called We Care plumbing. Logan Massey was here that same day and stayed until 6:15 to stop further water damage by replacing the valve and removing the leaking water heater. This was on a SATURDAY. Since the water damage is necessitating mitigation, demolition and rebuild, we have a plan in place for him to help at each step of the restoration process. This give us peace of mind about the plumbing aspect of this project. Thank you, We Care. We look forward to your continued assistance.

Review 112 (2024-02-15 - Rating: 5)
Dewey & Logan were professional, knowledgeable, and kind. They were able to schedule the assessment at my home based on my availability. They provided me with what I needed and answered all my questions. I highly recommend. 👍 👌

Review 113 (2023-11-27 - Rating: 5)
The technician had a good personality and was very clean showed respect to our property. He was able to take care of the problem with our furnace, and everything is working fine. I would and will recommend We Care.

Review 114 (2024-11-30 - Rating: 5)
On time knowledgeable technician, work was clean and fast ; I will request the technician by name

Review 115 (2024-01-25 - Rating: 5)
Im so glad I chose your company! The representative, Chris was professional and fast! I appreciate the wonderful service you provide to your customers. In addition, thanks for recognizing Veterans!

Review 116 (2024-09-06 - Rating: 5)
Install was seemless. Crew was professional and hard working. System is great.

Review 117 (2024-04-30 - Rating: 5)
Company is very polite, professional and efficient. Service Tech JASON is outstanding. I will be using We Care Plumbing for all my future plumbing needs.

Review 118 (2024-09-14 - Rating: 5)
Great service, courteous, clen, professional. Lots of details and pictures. Well done! Cindy

Review 119 (2024-09-19 - Rating: 5)
I was so pleased with the friendly, knowledgeable service of the technicians. I learned a lot about my AC too.

Review 120 (2023-12-20 - Rating: 5)
Kyna was an excellent technician and explained all of our needs so well!! Your company has been extremely responsive and easy to work with and I look forward to having such a competent company to call for my heating needs. We also appreciated Kyna giving us ways to reach out with our next steps for service. Thanks!!!!!

Review 121 (2023-11-16 - Rating: 5)
My technician Nathan was here right on time, he was very courteous and protective of the house putting on and taking off booties for his shoes each time he entered and left the house.He showed me the pictures that he took of my unit and explained the condition.I also asked if he could give me an estimate on a attic fan which he quickly and efficiently took care of and sent it to my email.

Review 122 (2024-07-16 - Rating: 5)
Great Service, Great Work, Great Communication!!!Second time using We Care for our home and recommend them highly!!

Review 123 (2023-12-12 - Rating: 5)
I called We Care Plumbing and Heating for my split air systems in my rental unit it is very difficult to find somebody that is reliable and trustworthy somebody thats going to do what they say theyre going to do and we care Plumbing did just that they responded quickly the next day and serviced my split air system only to determine that it was working properly and it was my tenants that did not know how to use the system. I will use them in future and highly recommend their services.

Review 124 (2023-11-27 - Rating: 5)
We had jetting and overall cleaning of our house pipes and WeCare specialists Matt and Cameron went above and beyond to ensure that everything was cleaned to perfection! We had an issue with access and Cameron spent extra time to ensure the job was done top notch! We really appreciate the extra effort and time spent! Thank you!!

Review 125 (2023-12-01 - Rating: 5)
I have previously used We Care (formerly Oak Island Heating and Air Conditioning) for their HVAC services and after finding out they now do plumbing decided to try their plumbing services for a sink drain we are having issues with.The technician, Cameron, called in advance of the appointment to let me know his ETA and to confirm if there was a preferred time/any adjustments needed to be made. He took a look at the sink and after testing it discussed the potential issues with me. He then provided the various services/fixes along with their prices and explaining how each would resolve the issue and prevent future problems. After selecting the services, he executed them and after each step he would explain what he found and the cause of it.I appreciated his friendliness, professionalism, and his thorough explanation of what he was doing and how it helped to resolve the problem with our drain and afterwards provided tips to prevent/slow the issue from occurring again.

Review 126 (2024-10-14 - Rating: 5)
All was taken care of in a timely manner and not only thorough but with friendly service.

Review 127 (2024-07-19 - Rating: 5)
This team is top notch. Very professional and polite. Jesus is my guy; kudo to him!

Review 128 (2024-04-22 - Rating: 5)
Joe was very professional and explained what he was doing and why and gave me maintenance suggestions Said my system was working well and did not pressure me into any new offers for when my system might be well past warranties. Would use again. Thank you.

Review 129 (2024-08-30 - Rating: 5)
Brandon did an incredible job fixing my A/C! He was so nice!

Review 130 (2023-12-17 - Rating: 5)
WeCare was true to its mission,Go to the extra mile. A leak in the condenser coils found and fixed using a sealant. WeCare took care of the issue by follow-up visits. So far no leak. Truly appreciate its diligence.Highly recommend its services. Please keep up the good work!Thank you so much,Sunny

Review 131 (2024-03-02 - Rating: 5)
As always the technician was friendly and professional. He handled his responsibilities quickly and made suggestions to keep my system running at its top. WE Care never disappoints...

Review 132 (2024-07-11 - Rating: 5)
We went 5 days without an AC and when I called We Care they were there the next day and Trey got me up and running in 30 minutes. Very professional also.

Review 133 (2024-04-12 - Rating: 5)
We have been very happy with our HVAC system and the service we have received. Malik serviced our HVAC for the first time and he was extremely professional, knowledgeable and kind. I highly recommend their products and services.

Review 134 (2024-04-20 - Rating: 5)
We Care Plumbing, Heating and Air provides great service. They are prompt, professional and their prices are fair. I would highly recommend this company for any HVAC work!

Review 135 (2023-12-13 - Rating: 5)
HVAC technician Arty Rivera showed up on time this morning and performed the heating health & safety check up. He was thorough, professional, and pleasant to have at our residence. Pictures of all of his work was in my e-mail within 30 minutes after his departure. We Care Plumbing, Heating, and Air are proficient in their support of our needs. Thank you.

Review 136 (2024-06-14 - Rating: 5)
Amazing team! Very knowledgeable Im journeyman electrician and Im happy to say the We Care is really good.

Review 137 (2024-06-19 - Rating: 5)
Mike was very polite and informative. He didn’t pressure or push to sell anything. He explained the answers to our questions with good answers.

Review 138 (2023-11-15 - Rating: 5)
Had Jacob C. for my technician. Extremely knowledgeable and friendly. I was able to speak frankly with him without any defensive response. Have used WC for many years and I know they have the experience and know-how to keep our various systems running (AC/Heating, ERV unit, whole house quiet fan, air purification, Flow Tech Anti-Scale system, etc.). Cant say enough about the job that Jacob C. did. Thank You.

Review 139 (2024-05-11 - Rating: 5)
Broc was very helpful in presenting the various options that Lennox systems had to offer. He explained several financial factors that were available in the program. Explained the installation process and time frame in a professional manner. I would like to recommend Broc to anyone who is interested in reviewing the Lennox AC program.

Review 140 (2024-05-20 - Rating: 5)
Met with Dewey Hunter for a free price quote. Very knowledgeable and professional. Although the price quote seemed high, He explained everything I needed to know.

Review 141 (2023-11-06 - Rating: 5)
Shane Paul was wonderful! He did a wonderful job and he is very respectful, polite and explained everything he did! This was his second visit and we will request Shane for any needs in the future.

Review 142 (2023-11-19 - Rating: 5)
The technician was very professional and thoroughly explained what he needed to do in order to keep my unit running properly. I truly appreciated him taking the time to answer all my questions with respect, providing detailed responses in order for me to understand the importance of each part and how everything is related in the unit.

Review 143 (2024-02-03 - Rating: 5)
Just had a great experience in our consultation/estimation appointment with Broc Fletcher, representing We Care Plumbing, Heating and Air Conditioning Co. Broc was very knowledgeable, professional and patient while explaining the options and effeciency of Lennox a/c and heating units. We are happy overall and highly recommend this company.With confidence, Terri D.

Review 144 (2024-11-09 - Rating: 5)
Love these people. Always friendly and take care of what needs to be done.

Review 145 (2024-12-12 - Rating: 5)
We had a whole home system install and a new mini-split with We Care. The process was super easy and fast! They removed all of our old systems and installed the new system in one day. Defnitely recommend!

Review 146 (2024-11-10 - Rating: 5)
Excellent service. Explained everything that was being done. Thank you Brendan

Review 147 (2024-12-08 - Rating: 5)
Unexpected plumbing issues in the house are a stressful situation, especially when you must act quickly and make important financial decisions immediately. Zach Zankay, Plumbing Technician with WeCare Plumbing took control of my complex plumbing problem quickly and professionally. He arrived committed to fixing the problem and kept me informed with pictures, videos and phone calls throughout the job. He stayed until the job was completed and checked-in with me a week after his work was done. I can’t be more thankful to him and his crew for his help, guidance and support during a plumbing emergency. His personal touch cannot be beaten. Thank you, Zach, for an amazing job.Truly, Elias.

Review 148 (2024-09-22 - Rating: 5)
Great service with a reasonable cost, the technician is very friendly and professional

Review 149 (2024-04-25 - Rating: 5)
WeCare’s maintenance program provides peace of mind with maintenance services three times a year - 1 plumbing and 2 HVAC (pre-summer and pre-winter). Every technician who has come to our home has been thorough and knowledgeable. Tanner Yoder performed our pre-summer HVAC service this month. Stellar, top-of-the line service! He provided a checklist of the 32 air conditioning maintenance services he would be performing and got to work. Thank you Tanner. Technicians like you are the reason we continue to subscribe to We Care’s maintenance program.

Review 150 (2024-05-29 - Rating: 5)
Amazing service as always. I request Dewy every time he’s is an amazing technician. He is always straightforward and professional!

Review 151 (2023-11-04 - Rating: 5)
Consistently a great company to deal with. Excellent service technicians who are knowledgeable and professional! Cant say enough about how wonderful it is dealing with We Care for A/C, heating, and plumping!

Review 152 (2023-12-07 - Rating: 5)
Great customer service! Art was detailed in explaining the issues with our FAU and was sure all our questions were answered. They are dedicated to making sure your equipment is operating at its top potential.

Review 153 (2022-02-02 - Rating: 5)
We Care was prompt and the two technicians were knowledgeable and worked steadily all day. Eric took time to explain the system to us and was patient with us while we set up our thermostat. I was impressed with the care they took to be neat and tidy during installation and their workmanship showed their expertise. I wouldn’t hesitate to give two thumbs up.

Review 154 (2023-01-05 - Rating: 4)
I wanted to update my ĤVAC system. It was still working but was almost 24 years old so I thought it might be best to update it. Everyone was very professional and very responsive. I found them through Costco. Always get a few quotes first so you have a good idea of what the job is going to cost. They installed everything in 1 day in a very reasonable time. There were a few issues after installation I noticed on my ceiling. I contacted them right away. They came out and fixed the problem right away. Overall Im happy with everything.

Review 155 (2023-11-05 - Rating: 5)
1st- Consultation was VERY thorough, professional, explained all the details, was NOT pushy or salesperson - gave facts and options - told about alternatives or DIY fixes.2nd - 1day on the job - flexible with my work schedule and having my adult kids present to start work - at completion I arrived & was given detailed report of completion and found pipe issues.3rd - Follow up to find leak, repair and test unit. Very thorough, very detailed, professional, suggested additional preventive care like vacuuming out the dryer vent to keep the attic/AC/HVAC units/area clean/clear of possible contaminates.4th- Not happened yet - but scheduled to repair the drywall, re-mud/retexture wall where leak had to be fixed. Confident that this finish work will be to the same standard of the rest of the work.5th - their accounting department was very detailed and followed up on the loan/ end of things - made sure that we submitted paperwork/information in time to qualify for the bonus or rebate that 1st visit spoke of and informed of. Nice that ALL of their departments work TOGETHER for the customer.Highly recommend!

Review 156 (2023-11-22 - Rating: 4)
I have been a long time fan of We Care Plumbing, Heating and Air and its team members for the last eighteen years. For the very first time, have encountered a team member that is not the answer! It is not what you say, but how you say it! This gentlemen was curt (tooo polite) with all of his responses from the time he encountered me until he left my presence. Perhaps I was not at my best as I have pneumonia and am not doing so well, since I had no heat which helped enhance the pneumonia. Going to have an uphill battle to recovery, which has nothing to do with this gentlemans altitude, yes I said altitude toward me.Perhaps he should leave his personal life at home!!!

Review 157 (2023-02-06 - Rating: 5)
We became acquainted with We Care after purchasing a new air conditioning system through Costco 3 years ago, when our 32 year old system ‘died’. They were excellent to work with. They are professionals who show up on time, and do quality work. We chose to ‘stay with them’ and they provide us with regular maintenance and checkups. My home is 35 years old, now, so it needs a little bit of maintenance. NEIL, our plumber, photographed and discussed the normal wear and tear on faucets, pipes and hoses, in detail, helped me prioritize repairs most critical (so I wouldn’t feel compelled to do it all at once), and possible financing options. HE DID NOT RUSH AND BLOW THROUGH, but took time to give my home a thorough check-up. I have been VERY HAPPY WITH WE CARE’S SERVICES, AND WOULD RECOMMEND THEM HIGHLY.

Review 158 (2024-04-12 - Rating: 5)
Dewey was great. He was very friendly and helpful. He made a stressful situation go a lot smoother.

Review 159 (2024-05-10 - Rating: 5)
A great company michael tostado came out to diagnosis and isolated my problem that other tech could not figure out . He was very professionalThere name of there company is a true statement they do care

Review 160 (2021-02-23 - Rating: 5)
Brandon was great! Very informative and professional. He explained his recommendations thoroughly and was understanding as we needed to schedule him to come back at another time for the recommended repairs. This company is so easy to work with. They answer the phone and give courtesy calls...communication is key :) We appreciate it! We will call Brandon back soon to have all the necessary repairs completed. Thanks again, WE CARE! For those reading, definitely consider their monthly membership. All these years I’ve been paying for Sears home warranties and have now realized my mistake. We Care has been an absolute pleasure to work with each time. They provide QUALITY service A+

Review 161 (2024-05-22 - Rating: 5)
Great company, prices are very fair, polite workers, scheduling is easy and the follow up prior to appt and send a photo of worker for safety

Review 162 (2024-10-16 - Rating: 5)
We had a bit of an emergency with our hot water heater not working. I was able to schedule a quick visit by Neil Lucy. He was able to quickly resolve the problem and restart the hot water heater successfully. As the manufacturer’s directions afixed to the hot water heater, were not clear, Neil took the time to explain how to properly restart my hot water heater. We appreciate Neil and We Care and their fast and very knowledgeable response!

Review 163 (2024-02-09 - Rating: 5)
We had Austin give us an analysis and estimate. He was super helpful, open, and friendly. Im sure we will go with We care for our heat pump upgrade.

Review 164 (2021-04-01 - Rating: 5)
Had to call for emergency service. They were here within a couple hours and the rate was not unreasonable. The guy worked clean and was very professional. He had the parts I needed and went out of his way to complete the job in the manner I wanted it done. Super company I highly recommend them! Will definitely use them as my go to plumber.

Review 165 (2023-12-05 - Rating: 5)
I had flooding in the hallway. Jonathan came then Matthew. They call before to come so they confirm they are on their way. They check with camera the whole system so detect roots across the pipes. They were the best ever!!! Service is fast and professional!

Review 166 (2023-02-03 - Rating: 5)
Michael was very informative and took his time checking out our heater. We had him out for a tuneup/inspection, but will call them again when we need any help or replacement. I would certainly recommend this company to neighbors.

Review 167 (2024-10-08 - Rating: 5)
Christian Allan did a great job for us by upgrading our AC systems for surge protection, installing filters, and bringing on of our ACs back to top performance.

Review 168 (2024-10-21 - Rating: 5)
Detailed work.Good communication.On time.Friendly.

Review 169 (2023-11-25 - Rating: 5)
Technician Malik, was on time, shared knowledge about the heating unit, he wore his protected shoe covering & the Job was done in a timely manner. The unit is fairly new & we didnt have any problems. Malik is welcome back into my home again. Thank u We Care Plumbing-Heating-Air for the excellent service that ur technicians shows.

Review 170 (2023-12-18 - Rating: 5)
We called , they came out within 4 hours, and the problem was resolved. Very nice, mannerly technician, explained everything he was doing, and we were pleased with his service!

Review 171 (2021-01-06 - Rating: 5)
We Care describes this company perfectly. They treated me like gold and were willing to work with me on the repairs. Turns out their technicians care too. Brandon showed up looking as professional as you can expect. I described all the plumbing issues And he knew right away what was wrong, you could see the light come on in his smile. He told me the solution and asked if I.could handle it. I could no problem. Money has been very tight and he said , no charge have a good day. A total blessing. Thank you all at We care Plumbing Heating and Air Real customer care like it used to be. I highly recommend this company..

Review 172 (2022-08-16 - Rating: 5)
We needed quick response as our A/C had pretty much gone kaput suddenly. The next day after a phone call with a very polite lady, a representative, Nate Tass, came out to the house. He was very professional, very polite, extremely knowledgeble and not just about HVAC, but about everything related to heating, cooling, design and engineering. He was clearly not just a salesman. He went over all our options with us, which things are worth it and which things would cost more and of course give a benefit, but we had to decide if the extra cost was worth it. No pressure on any particular sale at all. Went over the benefits and history of the company We Care as well. Very impressive, and an apt name for the work they seem to do. So far, so good and I would highly recommend to anyone. Thanks Nate Tass!

Review 173 (2024-06-05 - Rating: 5)
We have been dealing with this company for ten years.They are honest and dependable . We have recommended them to family and they too have been satisfied with their level of service.

Review 174 (2024-01-11 - Rating: 5)
He was very nice on time did it work and I was very satisfied with it is Oak Island no longer around did you buy them out I was expecting Oak Island but I see that you guys are probably just as good

Review 175 (2024-12-05 - Rating: 5)
Very professional informative. Giving us pointers to see what we can do. Very thorough.

Review 176 (2024-11-15 - Rating: 5)
We Care does a good job with repairs to the HVACMary

Review 177 (2024-03-19 - Rating: 5)
Great company, you get what you pay for, you can find a better price but not a better service. Been using them for 10+ years now after having a bad experience with a General contractor.

Review 178 (2024-08-22 - Rating: 5)
Such a good experience, excellent craftsmanship and work and I know I was in the building trades for 34 years. Nacho and Caesar and Anthony did a fantastic job super knowledgeable and professional and respectful. Left the house just like they found it so I had no mess to clean up like with most contractors. Highly recommend this company!

Review 179 (2021-02-04 - Rating: 5)
We were already in the middle of getting the cartridge out of our shower when it broke off inside the valve. We called other plumbers that weren’t able to come out on the same day. We called We Care and said they could fit us in at the end of the day. Omar came out as soon as he could (just a few hours later). We are so grateful he could come by to help us. It would have been a rough night with the water turned off. Omar provided excellent service. He was also was very knowledgeable, professional and friendly. I highly recommend this company We Care Plumbing for their services.

Review 180 (2024-01-18 - Rating: 5)
Trey kept me informed of his progress while troubleshooting our system. He completed repairs quickly and thoroughly explained the problem.

Review 181 (2023-11-03 - Rating: 5)
The heater didnt want to work all the time. Only when it felt like it. Its fine now. I was disappointed in the fact that a new heater was around $6000 six months ago and now its $9,000 or 10,000. Seems like a big jump.

Review 182 (2024-10-13 - Rating: 5)
Professional, friendly and courteous. Great company

Review 183 (2023-11-30 - Rating: 5)
Im very happy with the professional, friendly, and well informed character of Trey Syvertsen. I was pleased with his work and enjoyed meeting him. Thank you!

Review 184 (2024-04-30 - Rating: 5)
I will hope you send Lee, the plumber for my next call. He’s professional and truly caring. He’s a keeper for We Care Plumbing. Thank you.

Review 185 (2021-02-11 - Rating: 5)
Service Tech Vincent Vargas did an outstanding job. Very thorough, helpful and accommodating.We Care has excellent customer service. Have been using them since 2016 and every time it’s been a great experience. Wish there were more companies like this.Keep up the great job and have a safe 2021.

Review 186 (2024-02-25 - Rating: 5)
We Care Plumbing does a Great Job. They were able to stop our outside faucet from running continuously! They are always so responsible!

Review 187 (2023-12-15 - Rating: 5)
Shane provided excellent service with detailed and helpful explanations of the check-up he performed, along with options of additional improvements! Great job!

Review 188 (2021-01-06 - Rating: 5)
The technician that came out was Jason. He was absolutely knowledgeable professional as well as courteous!!!I have worked for a few different service and repair companies over 20 years of experience and one thing I know is Jason was an excellent technician in every way.He was very thorough and not to mention he repaired the problem. I will definitely be using We Care Plumbing again😃👍

Review 189 (2024-02-21 - Rating: 5)
We Cares technician, Jesus, was courteous, knowledgeable and efficient. He inspected the heating system completely, including the ducting, and installed a surge protector.