Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Temecula, California

Address: 41919 Moreno Rd, Temecula, CA 92592, United States

Phone: +1 951-257-9986

Rating: 4.6

Services

  • Online estimates
  • On-site services
  • Repair services
  • LGBTQ+ friendly
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Septic system service
  • Water damage restoration service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-07 - Rating: 5)

    Excellent work professional performance friendly every body was very kind we are really satisfied thank you

  • Review 2 (2024-10-26 - Rating: 5)

    The service was excellent! Tyler did an exceptional job, explained everything to me in detail, and answered any questions I had. He put a lot of thought into his work and did an amazing job on the projects. The whole process was a great experience from start to finish. I would definitely recommend Tyler and Roto-Rooter!

  • Review 3 (2024-11-11 - Rating: 5)

    I called on a Saturday morning and Roto-Rooter sent someone out by 11:15 AM. Joshua was very thorough, took his time to explain everything, provided details of all the options, set to work, and got everything done in about an hour. It was expensive, but considering the holiday weekend and the urgency of our plumbing issue it was well worth it. Josh left everything neat and clean and gave us hints on how to prevent our problem in the future. Thanks Josh!

  • Review 4 (2024-11-11 - Rating: 5)

    I have to give a big Thank You to Joshua for fixing my main water line leak. He was very informative in letting me know exactly what was getting repaired and was very professional and courteous. I didn’t know how he did it because it was dark outside but he made it happen. I couldn’t be happier with my service and I will definitely be calling again for any future repairs. Thank you again!

  • Review 5 (2024-10-26 - Rating: 5)

    Very happy with Quick respond on late Friday night. Technician Tyler.S was very helpful and professional. He came back on Saturday and finished the job. Tyler.S friendly, professional, Knowledgeable young man. Technician explained everything and answer all the questions. We are very happy with the work done thank you.

  • Review 6 (2024-09-14 - Rating: 5)

    Josh was absolutely incredible excellent customer service and professionalism. Had a leak behind the shower and the diagnostic and repair was done in 4 hours same day on a Saturday. Will be my go to for all plumbing needs

  • Review 7 (2023-11-12 - Rating: 5)

    Roto-Rooter service was extra ordinary. Ill called them due to leaking on our Water Heater Tank and customer service was too friendly and professional and set me a schedule right away. Then the Proj Supervisor came to our house and make an estimate and we agreed on the amount of job to be done. Then Nick the Technician who replaced the tank is very polite, friendly, professional and knowledgeable on what he is doing. He completed the Job on the same day only for 3-4hours. And it’s a Job well done and he even put a water pan. I recommend Nicholas “Nick” Nicholson to handle your Water Heater Tank replacement. 💯 satisfied customer.

  • Review 8 (2024-07-20 - Rating: 5)

    Joshua and Albert were extremely professional,kind and efficient at resolving our plumbing issue. I really appreciated the way they educated me with the problem and listed step by step what they were going to do and the costs up front to resolve it. Thank you so much for helping me today; the quality of your work and ethics is beyond excellent and I am a very happy customer. I highly recommend them :)

  • Review 9 (2024-11-13 - Rating: 5)

    Charlie worked hard to find a solution to our sewer blockage problem. He communicated clearly and installed a new clean out. While the line was cleared, the line still has problems that will have to be addressed. Charley shared the video of the line and explained what was showing foot by foot. I think he is an excellent plumber.

  • Review 10 (2024-08-16 - Rating: 4)

    The technician came in a few hours after I called Roto Rooter. He was nice and complete the intervention fast. In my opinion the fee that this company charges for this type of job: just pacing the snake down the drain for....10 minutes, no chimical tratament, was way to expensive! 300$ for a 15 minute procedure and no chimical tratament is not something that I am happy to pay again, but it solved my problem .

  • Review 11 (2024-09-27 - Rating: 5)

    Nicole and Tyler each went well above and beyond to accommodate us in every way and to educate us on some very helpful aspects of our plumbing issues and simple preventative measures. Outstanding and recommended highly.

  • Review 12 (2024-07-20 - Rating: 5)

    The company responded immediately and the communication was exceptional, relative to scheduling and arrival time. Nicole and Tyler were a pleasure to deal with. Nicole was especially knowledgeable and willing to explain all of the details involved with addressing the sewer line issues. I appreciate the professionalism and manner in which they effectively worked to solve the problem.

  • Review 13 (2024-09-05 - Rating: 5)

    Dave and Charlie were super fast and on time and quickly fixed what could have been a disasterous plumbing situation on a holiday.They explained each option thoroughly and got the job done well.Thanks guys.

  • Review 14 (2024-10-30 - Rating: 5)

    Josh was awesome. Super friendly and knowledgeable. Gave us excellent advice and made sure we were satisfied with all the answers to our questions. Definitely recommend them.

  • Review 15 (2024-08-21 - Rating: 5)

    Hands down, the best attitude, professionalism, and speedy repair! From start to finish, my slab leak was fixed in less than 48 hours! I had absolutely no idea what I was dealing with, from the first call to finish, they were on it and very detailed.

  • Review 16 (2024-08-24 - Rating: 5)

    I just want to THANK you all for being available at any given time for your customers with plumbing issues....You all are greatly appreciated..Not only did you all help with the plumbing issues ; You all referred the clean-up restoration team for the aftermath water clean-up and disinfectant...and your response time was great (20 minutes) cant beat that....I wouldve had to wait til Monday or who knows how long for these slumlords where i live to respond...Thank you guys so much...Tyler S. thanks for your professionalism and help

  • Review 17 (2024-09-27 - Rating: 5)

    I called late in the evening around 11 p.m. and they arrived within 45 minutes. They cleaned up the water and got right on removing the damage flooring and other items that were damage. Helped me file a claim with my insurance company and helped get a contractor. Also when it came to taking photos they took the photos also used the water indicator to show that there was water damage.Additional info: Thanks Polina with the additional help you are providing me with in getting back into my home.

  • Review 18 (2024-05-23 - Rating: 5)

    So grateful I made the call to Roto Rooter! Their team responded quickly and were at my home within a couple hours. My home was at a category 3 and they were very reassuring and helped walk me through the entire process of what it would entail to restore and construct my home. Most importantly, they took me through the steps of working with my home insurance, which was the most helpful step since it was my first home owners claim. Thank you SO much for all you do. I trust the team to be in my home, I trust their work. I couldnt have picked a better company to work with for the next 4-6 weeks of being displaced. Although its so much stress, they took the majority of stress off my shoulders 🙏🏽 Thank you SO MUCH.

  • Review 19 (2024-04-07 - Rating: 5)

    I recently had the pleasure of hiring Joshua R for some plumbing work in my home, and I couldnt be more impressed with the quality of his service. Joshua is a true professional who goes above and beyond to ensure customer satisfaction.From the moment I contacted him, Joshua was prompt, courteous, and knowledgeable. He arrived on time, assessed the issue quickly, and provided a clear explanation of the work that needed to be done. His attention to detail and expertise were evident throughout the entire process.Not only did Joshua complete the job efficiently and effectively, but he also took the time to answer all of my questions and offer valuable advice on how to prevent similar issues in the future. His dedication to his craft and commitment to excellence truly set him apart.I highly recommend Joshua R for any plumbing needs you may have. His exceptional service, professionalism, and expertise make him a top choice in the industry. Thank you, Joshua, for your outstanding work!

  • Review 20 (2024-01-31 - Rating: 5)

    We needed some outdoor drains cleaned out and Jessie and his team did a great job diagnosing the problem and then using the hydro-jet to clear the drains. Very happy with the service provided. They were quick and efficient and everyone I spoke with was very helpful.

  • Review 21 (2023-12-01 - Rating: 5)

    Ryan H came to our house and diagnosed the plumbing issue promptly. He provided a clear estimate and explanation of what needed to be done. Ryan H was extremely skilled and knowledgeable. We were very impressed with his professionalism and personable nature as well. Absolutely I highly recommend Roto Rooter who responded quickly to our urgent plumbing need and sent a highly qualified technician to our home. Ryan H fixed the problem quickly and perfectly. We are so happy to have everything resolved and running smoothly with no leak. Definitely a happy ending to our urgent, unexpected plumbing issue.

  • Review 22 (2024-08-14 - Rating: 5)

    Charles was quick, efficient and professional. Did a great job assessing the issue and getting the sink fixed.

  • Review 23 (2024-04-11 - Rating: 5)

    We have a great experience started with Norma the intake Roto-Rooter representative on our initial telephone call.Jesse initiate the communication with us, very professional, good listener and demonstrate, acted and provide the necessary repair with full and professional work experience. Jesse performs and complete the repair necessary and we are very happy on the job he did. Jesse is an asset to this company with great customer service. Respectful and very organized. .

  • Review 24 (2024-06-30 - Rating: 5)

    Josh Rubio did our service and was great! Very fast and professional! Would choose him again if we need help in the future.

  • Review 25 (2024-07-08 - Rating: 5)

    Very thankful for Roto-Rooter being available on a Sunday. Enrique showed up shortly after I called in. Got our clog fixed in no time

  • Review 26 (2024-06-15 - Rating: 5)

    Joshua Rubio came out to assess a water issue on a Saturday. He was extremely helpful and professional. If we need any other work, we will absolutely ask for him!

  • Review 27 (2024-05-15 - Rating: 5)

    When I called for service the representative was courteous and to the point. They scheduled a service call within two hours. They followed up with text to keep me updated a couple of times.My service technician (Jessie) arrived in the scheduled timeframe. He completed the job in a timely and conscientious manner.

  • Review 28 (2024-06-30 - Rating: 5)

    Josh Rubio was courteous, clean, & efficient. Performed all work required. Our kitchen drain runs like brand new.

  • Review 29 (2024-01-03 - Rating: 5)

    Jesse did an exceptional job. He came onsite assessed the issue, explained the process to us and got the job done in a timely manner. I would definitely recommend him for all plumbing needs!

  • Review 30 (2024-11-09 - Rating: 5)

    Great service. Fast response time. Wasn’t in my home for more then 5min.

  • Review 31 (2024-06-16 - Rating: 5)

    This is a great company! They worked quickly, were professional, and kind! If you ever have plumbing issues you should definitely use Roto-Rooter Plumbing!

  • Review 32 (2024-04-12 - Rating: 5)

    Tyler S deserves a raise ! Never have I felt so comfortable with someone coming to do work on our house . Such a nice young man , he seemed to care about the customer and I appreciate that in this industry. Cannot say enough good things , ask for him and you won’t be disappointed. If I ever call Roto again , I will only let this tech come . Thank you Tyler !

  • Review 33 (2024-04-08 - Rating: 5)

    Jesse and Nicole explained exactly what they were going to do in terms that we could understand. They took the time to explain each thing before they did it.They’re a good team.They shared tips on how to keep plumbing lines clean.

  • Review 34 (2024-03-21 - Rating: 5)

    I called Roto-Rooter around 5 pm today in an urgent need of a good plumber to check and fix some possible water leak and also clear the clogged kitchen sink. Toto-Rooter efficiently sent Plumber Tyler Treat to my house in 30 minutes. Tyler is a young and pleasant professional who worked hard and skillfully completed the assigned job in the shortest time possible. I strongly recommend Roto-Rooter!

  • Review 35 (2024-07-08 - Rating: 5)

    Excellent service I was given. They were very patient with me and talk to me and answered every question I had. Highly recommend Roto-Rooter. Thank you again!!!

  • Review 36 (2024-03-23 - Rating: 5)

    Our technician, Joshua, was on time, polite and very professional. He clearly explained various options and was not pushy. He cleared out the backed up pipes quickly and fully tested his work.

  • Review 37 (2024-05-26 - Rating: 5)

    Josh R. Helped my family on a Sunday. He was efficient and extremely helpful. He walked me thru the process so there wasn’t a surprise. Highly recommend

  • Review 38 (2024-02-07 - Rating: 5)

    I called Roto-Rooter because my area drains were plugged, causing flooding on my back patio. Got an appointment right away. Technician Charlie Lopez was prompt, knowledgeable, resolved the problem, and was efficient and courteous. He even helped with another plumbing issue inside the house. Cant recommend him and the company highly enough.

  • Review 39 (2024-07-01 - Rating: 5)

    I may not hire their services, but will highly recommend Roto-Rooter. I just wanted to get an estimate and Enrique was very helpful and considerate.

  • Review 40 (2024-09-16 - Rating: 4)

    Prompt great service. The Technician Josh was thorough and informative.

  • Review 41 (2024-08-08 - Rating: 5)

    Prompt and courteous service.. notification of technician with picture so I knew who was coming and when…required job completed well.Highly recommend Tyler!!!

  • Review 42 (2024-09-08 - Rating: 5)

    Josh was upfront in his explanations, same day service, and a job well done.

  • Review 43 (2024-08-15 - Rating: 5)

    The Roto rooter team has always been helpful and explained what they are performing on the issues they come to resolve.

  • Review 44 (2024-01-25 - Rating: 5)

    Charles was professional, timely and knowledgeable. He fixed our plumbing problem in record time. Charles went the extra mile and checked out some other potential plumbing issues for us! We are grateful.

  • Review 45 (2024-08-23 - Rating: 5)

    The service was very fast and the service man was very friendly and very helpful and he did and amazing job. 10for10

  • Review 46 (2024-08-20 - Rating: 5)

    They handled our issue quickly and professionally, we will definitely call them again!

  • Review 47 (2024-04-16 - Rating: 5)

    Josh R. Came out to help us out in the middle of the night with a not so fun plumbing problem. He was kind, courteous, efficient, explained everything really well and provided us excellent service!!

  • Review 48 (2024-06-20 - Rating: 5)

    Charlie and Dave couldnt have been any more professional if they tried. They were respectful and eager to find and correct our problem.

  • Review 49 (2024-03-22 - Rating: 5)

    Charlie and Alexis were amazing! They came out and were able to clear a blockage and explain to me how our system works, preventative measures, and how to help out system in the long run. Will definitely use Roto Rooter again!!

  • Review 50 (2024-11-09 - Rating: 5)

    Very pleased with the the plumber that was sent out to me very informative and did a goof job

  • Review 51 (2024-07-15 - Rating: 5)

    Fernando is an excellent representative of Roto Rooter.He did the job to my complete satisfaction.

  • Review 52 (2023-10-16 - Rating: 5)

    Luis Hernandez Rivera was very professional and knowledgeable. I had a water main leak on Friday night. Luis came to my house after hours. He informed me of the problem and he worked for hours to fix it. He came back Saturday morning to check the work. He was very helpful and professional. I recommend him to anyone that has plumbing needs.

  • Review 53 (2024-04-12 - Rating: 4)

    Honesty from Joe from the beginning, he told me what I needed not what I thought I needed. His advice was very helpful and cheaper than I expected. I’ll call them again if I need any plumbing repairs

  • Review 54 (2022-07-27 - Rating: 5)

    Amanda was incredible for taking the call and arranging for a quick service. Thank you for being so responsive. Joshua was the ultimate professional, very polite and making sure I knew what was happening. He did excellent work and was here all day, working in the heat. Thank you for a job well done and leaving a workspace cleaner than it started.Thanks to both of you for an incredible experience and thanks to RotoRooter for employing such outstanding people.

  • Review 55 (2024-01-16 - Rating: 5)

    Charlie was my tech and he is awesome. Made the whole miserable experience of a plumbing problem much more tolerable. I appreciate his positive attitude and thoroughness in his work.

  • Review 56 (2022-09-19 - Rating: 5)

    Fast and efficient. Chris was amazing and explained everything along the way. After about 2 hours Chris said the issue was beyond our pipes and gave us several options. Because it was beyond us it was no longer our bill and Chris did not charge us for anything. I was extremely in shock being a Sunday and 2 hours of his time. I will always call Roto Rooter for any issues that may arise. They are so professional and genuinely caring.Thank You Chris

  • Review 57 (2024-10-17 - Rating: 5)

    Enrique was very professional and fixed my problem in decent amount of time on Sunday!!!

  • Review 58 (2022-10-16 - Rating: 5)

    Josh was very professional, patient and diligent. He predicated the issues with our sink and was determined to fix it. Although he had another customer to see he took his time and fixed our plumbing issue He was very knowledgeable and answered all of our questions. Joshuas kindness was very much appreciated and the service was absolutly top notch. A 5 star rating wasnt enough for the service he provided. Im so please with our service

  • Review 59 (2024-06-24 - Rating: 5)

    Enrique was honest and very straightforward about what needed to be done to get our hot water heater working!

  • Review 60 (2023-01-16 - Rating: 5)

    Gentlemen came and inspected my Mothers water heater for damages & leaks. He was very helpful. Gave her crucial advice, and important suggestions. Although the problem is still being fixed, I believe he saved her a lot of money because he provided confidence, that her thermostat was working & did not need to be replaced. I was able to return the replacement. We are a very hard working family, trying to make it. We were extremely appreciative. Thank you!

  • Review 61 (2023-01-05 - Rating: 5)

    Nicole Pichel and Joe Treat were absolutely wonderful. They came right away and diagnosed the issue with our septic system and got me pumped and ready to use within 24 hours. I could not be any happier with their service. They were personable, knowledgeable and efficient. I don’t know how to even thank them enough. With the way the service industry has been since COVID I don’t even expect people to show up anymore. They way exceeded all of my expectations. I will be personally requesting them for any repairs we need in the future going forward.

  • Review 62 (2022-02-12 - Rating: 5)

    This company I would recommend to anybody who wants good friendly and prompt service. They were very attentive to our plumbing needs. Jesse provided awesome service and he also talked to my Husband and I , sharing all the information as he checked all our clogged drains and pipelines. If I had to call again, it would definitely be my first company by choice. They provide free service to come to your home and see what issues you are experiencing and they will give you a free estimate free of charge should you want to go with another option. Jesse worked our water back up and cleared our lines until he knew our lines were all cleared. Jesse also cleared all the water that had been sitting. I appreciate the service he provided! Well worth our money spent.

  • Review 63 (2022-02-01 - Rating: 5)

    Excellent on time and immediate resolution to my water pipe leak requiring a new water line pipe from meter to my home. Chris, Jesse, Josh and Giovanni exhibited excellent customer service in getting the job done the same day Chris provided an estimate, which is so appreciated. Thank you all for your expedient repair to this issue I had been dealing with for 3 days with no water in my home. I absolutely had the right company do this work. Excellence in customer service along with knowledgeable professional results is what you will receive from this Roto-Rooter companys representatives. I also must say, upon completion of this job, my yard was returned to what it had looked like before, which is amazing given what they had to do to replace and reroute that water line pipe in my yard. Thank you so much as it was a pleasure to work with you all. :-)

  • Review 64 (2024-04-30 - Rating: 4)

    The service technician Jesse and the restoration technician Marc was good but the price of the work was very high and not a clean cut in my ceiling by the trainee that came back with Jesse the next day for the price. I will use them again but be more attentive to what they are doing. Also Palina was very nice and informative about moving forward.

  • Review 65 (2023-01-02 - Rating: 5)

    Brett and his team were great and very responsive. They came for an estimate but it turned out we just needed something tightened and that was it! Great service and will definitely call them again if I have any future issues.

  • Review 66 (2024-07-19 - Rating: 5)

    Tyler was very knowledgeable and direct. Great service highly recommend them.

  • Review 67 (2024-04-22 - Rating: 5)

    Joshua got here quickly, was very friendly and professional, fixed the problem and was great to work with. A true pro. We are so thankful!

  • Review 68 (2024-01-29 - Rating: 5)

    Technician, Joseph Treat, was very polite kind and professional. We will definitely use Roto Rooter for all future plumbing needs.The wife and I are very satisfied.Thanks Roto RooterGerald & Etta Doak

  • Review 69 (2024-10-17 - Rating: 5)

    Super fast service and technician was excellent. Only complaint, very expensive

  • Review 70 (2024-05-23 - Rating: 5)

    The best service I have gotten from a Plummer showed up and gave me options to replace my toilet Tylor was vary helpful and respected my space and vary clean and professional

  • Review 71 (2024-01-13 - Rating: 5)

    Technician Charlie was professional and a pleasure to have in our home. I will request him next time I need services. He represents this company very well.

  • Review 72 (2024-06-22 - Rating: 5)

    Than Enrique Rodriguez for your help. I love the faucet in my bathroom. It is so beautiful.

  • Review 73 (2021-10-04 - Rating: 5)

    This is a Awesome company to do business with. They are all very professional. The guys General Manager David Mishaga was awesome and very professional. The guys that came to do work, Nick & Jesse was patient, very professional and answer all my questions. They did not stop working until they figure out the problem and got the problem resolved! Also, the guy that came the day before, sorry dont remember his name but he was also patient, nice, & very professional. Customer service was efficient, and very professional and sent someone to the home within a hour. I will always use them for any plumbing issues. Roto-Rooter we appreciate all you did! Your company is awesome!! We are HAPPY customers! Thank you so much for everything!!! Robert & Natalie Morris

  • Review 74 (2023-03-29 - Rating: 5)

    Brett was very up front and warm. Being new in town, with an issue, he could have steered me wrong. Instead he was completely honest and after vetting his advice chose to do business with this company. His skills at story telling made it easy!

  • Review 75 (2024-01-30 - Rating: 5)

    Our rep. Jesse was polite,very informative every step thru the process. Very professional and gave my family peace of mind when job was completed.

  • Review 76 (2024-04-14 - Rating: 5)

    Josh was a fantastic technician, who isolated the problem quickly, and replaced my kitchen faucet timely matter, and professionally. Thanks for your professionism Josh.

  • Review 77 (2023-04-03 - Rating: 5)

    I was so impressed with the service! I had previously met with another company called NexGen and they were incompetent and quoted be and insane amount of $7200. I called Roto-Rooter for a second opinion and they properly evaluated the issue and fixed the problem in 30 minutes with a cost of only $375! The technician clearly explained the issue and was so helpful. I will go to Roto-Rooter for all my plumbing issues from now on!

  • Review 78 (2022-06-11 - Rating: 5)

    Our technician, Joshua, arrived in the time frame that was indicated through the texts, was clean, courteous, professional and proficient at communicating clearly. He was unable to replicate the problem we reported but was thorough in surveying and documenting his observations. He waived the after-hours fee since we were unable to get the problem to repeat. As a service department manager of 23 years in the swimming pool business myself, I would be very happy to have employees of this caliber on my staff.I will absolutely recommend this company and use them again.

  • Review 79 (2022-07-06 - Rating: 5)

    We started a repair on our faucet and pop-up drain and unfortunately DIY never goes as it should. We were unable to remove the nut from the drain flange and ultimately it lead to us having to call a professional. Luckily we got an early appointment, and had it fixed before I could even finish my morning cup of coffee. Our technician, Charles was more than warm and inviting. Had a very positive and uplifting attitude and did the job without any lack or delay. Very satisfied and grateful Roto-Rooter was able to help us fix our drain so promptly. Definitely gained a customer with their swift service!

  • Review 80 (2022-11-08 - Rating: 5)

    Our technician Brett Townsend was extremely knowledgeable and skilled. We really appreciated the constant communication that he provided us and his ability to precisely explain all the procedures and equipment used in diagnosing and solving our sewage problems. He was also very upfront and specific about all the charges and fees involved.

  • Review 81 (2024-10-10 - Rating: 5)

    Tyler was able to quickly diagnose the issue with our kitchen sink backing up and help us to resolve it. He was very knowledgeable and helpful. I would definitely recommend him to anyone needing plumbing assistance.

  • Review 82 (2023-03-31 - Rating: 5)

    We had a sewer smell in our restrooms and so we contacted Roto-Rooter. They were super responsive and were on site within a few hours. After evaluating the sewer system, the smell was coming from a floor drain in a restroom, we had addressed this issue a day earlier but called on Roto-Rooter to assess the system. As stated, they showed up same day and their evaluation confirmed our smell problem had been corrected.Besides responding to our request the same day, within a few hours, there was no charge for the visit. In today’s world, I was extremely surprised and impressed.I’ll be calling on Roto-Rooter for any future needs we may have.Thank youSteve C.Maintenance Manager

  • Review 83 (2022-01-24 - Rating: 5)

    Charles Lopez, was our service technician. Very professional, on time, and polite. He efficiently “snaked” the kitchen sink clog, finished within 30 minutes from beginning to end. I highly recommend Roto-Rooter - user friendly online scheduling made it easy for a next day appointment.

  • Review 84 (2023-12-18 - Rating: 5)

    Breyon was awesome. He was very attentive professional and friendly and communicated the issues he found and fixed the issue with no problem. Would definitely use him again in the future. Thanks Breyon!!

  • Review 85 (2024-10-10 - Rating: 5)

    Tyler was terrific. He was able to diagnose issue and helped us resolve it. Would definitely recommend him to anyone needing reliable help.

  • Review 86 (2022-01-13 - Rating: 5)

    Scheduled online (what a great perk) and received updates leading up to visit. Technician was on time, friendly, patient with my little dog and knowledgeable. Roto made it look easy, by far it’s not but everything was perfectly organized, leaving me extremely happy. Outstanding customer experience.

  • Review 87 (2022-08-31 - Rating: 5)

    I hired Roto-Rooter to take care of a plumbing problem at the home of my elderly mother. Everyone I spoke with was kind, courteous and professional. Charles is the plumber who worked on my mothers shower and toilet. He was on time, friendly and very efficient. I rarely post reviews for anything and being an attorney, Im hyper-vigilent when it comes to service and contractual obligations, especially when it concerns my mother. That being said, I highly recommend this company.

  • Review 88 (2022-01-12 - Rating: 5)

    The service tech, Jesse, was friendly, professional and thorough. He was able to answer all my questions, and diagnosed and repaired the plumbing problem. I would definitely recommend this business. There may be cheaper plumbing businesses available but none have been able to respond quickly and address the problem as thoroughly. I am a return customer and have relied on them over the last few years for a variety of plumbing issues.

  • Review 89 (2024-03-09 - Rating: 5)

    Josh was very professional, quick with his work and was very thorough with his work. Highly recommend Josh as a plumber for anybody

  • Review 90 (2022-10-15 - Rating: 5)

    Joshua, was very professional. He explained what he thought the problem was with our clogged sink and he found the issue. He took his time to fix it properly, he didnt rush eventhough it was getting late. He was kind, patient, informative, answered all of our questions. We are so happy with the service. Thank You JoshuaMachelle Hill and Vernon Johnson

  • Review 91 (2023-01-23 - Rating: 5)

    The service was exceptional! Charlie was a pleasure to work with and he did a great job. Amy was very friendly and kept me updated as to when Charlie would arrive.

  • Review 92 (2023-01-12 - Rating: 5)

    We were very pleased with Josh and Roto-Rooter. It was late in the day Friday and we were panicking with zero water usage and flooding bathrooms. Roto Rooter was able to make it out in less than 2 hours. Joshua worked his backside off and took care of it. It was a very stressful situation that could have been a lot worse if y’all hadn’t come out when you did. They were extremely reasonable as well. Roto Rooter will always be our first call from here on out.Thank you again.

  • Review 93 (2024-10-01 - Rating: 5)

    The team that came to my house was beyond excellent! They were knowledgeable, professional, very kind. They took care of my items and cleaned up each day before they left.

  • Review 94 (2024-09-22 - Rating: 5)

    Very nice people came in a timely manner did a good job

  • Review 95 (2022-10-07 - Rating: 5)

    Charlie was very nice, informative and professional. The job was done quickly and cleanly. I only wish the price was a bit more affordable. It was a bit shocking but I had to have it done. Great service regardless.

  • Review 96 (2021-11-13 - Rating: 5)

    Nicholas was professional and great. He was very polite and fixed the issue immediately. Two plumbers came from the warranty company came and wanted to do more but Nicholas was able to unclog the drain in less than 15 minutes. No camera, no ground level clean out. Thank you!

  • Review 97 (2022-10-31 - Rating: 5)

    After some bad experiences we called Roto rooter to fix our pipes and they did an amazing job. Super reliable and trustworthy. I won’t call anyone else now I’ve discovered Roto Rooter.We had another issue with back up and they were very responsive, professional and sorted the issue.Unfortunately my insurance do not cover back up issues but the team went out of their way to help solve the clean up issues.

  • Review 98 (2023-12-13 - Rating: 5)

    Breyon Frazier did an excellent job. Very pleasant, informative, & took care of the problem! Thanks for sending him our way!👍

  • Review 99 (2024-02-02 - Rating: 5)

    Great experience with the company I had them come out on 2 separate occasions and got Joe both times. He is great very professional and knows what he is doing

  • Review 100 (2024-05-09 - Rating: 5)

    Tyler and Joe were so knowledgeable and friendly and got there quickly as well as got the job done!! We were so grateful for the both of them!!!

  • Review 101 (2024-03-22 - Rating: 5)

    Jessie is doing a good job and he is very friendly person..I will recommend him to my family and friends..Great job guys..God bless everyone 🙏

  • Review 102 (2021-12-20 - Rating: 5)

    We are so appreciative of Nick’s promptness and professionalism. He patiently listened as we explained our plumbing issue and he thoroughly assessed the situation and provided a reasonable quote to address our issue as well as provides insight into what can be done to remedy the issue permanently. We highly recommend Nick and Roto Rooter for your plumbing issues.

  • Review 103 (2024-05-06 - Rating: 5)

    Joe Treat was quick and helpful in getting my pluming issues fixed. He know what the issue is and how to fix it.

  • Review 104 (2023-11-10 - Rating: 5)

    The plumber discovered a broken sewer line while clearing the drain. He came back promptly the next week and replaced the damaged section. Job well done.

  • Review 105 (2023-10-09 - Rating: 5)

    Diagnose a difficult job that most plumbers would not. I paid for good service and got the job done right the first time. Worth the cost.

  • Review 106 (2022-04-07 - Rating: 5)

    Rubien and Diego responded fast to our plumbing needs. They came out even during a huge event in the area was going on and nobody else would come. They both are very professional and very knowledgeable in all areas of plumbing. I totally recommend them.

  • Review 107 (2024-11-12 - Rating: 5)

    Great service, found the root of the issue quickly.

  • Review 108 (2022-03-24 - Rating: 5)

    My sink was backed up he showed us the plastic straws that were there and noodles. Extremely courteous and clean work did not waste any time talking, he left the place clean and the way it was. Thank you for the outstanding work you did today.

  • Review 109 (2024-11-09 - Rating: 5)

    Tyler was awesome! He showed up early and fixed our clog quickly.

  • Review 110 (2022-02-03 - Rating: 5)

    Rotorooter was very friendly and helpful on the phone when I called about the blockage.There was someone out to fix it within hours.I was lucky enough to get Joe. He had it fixed within the hour.The whole experience was fast and pleasant and the work was guaranteed!!

  • Review 111 (2024-03-01 - Rating: 5)

    All those that came to my home worked very hard and tried everything they could to clear the clog. It finally worked with with a hydro jet. I would highly recommend Roto Rooter.

  • Review 112 (2021-11-27 - Rating: 4)

    Be ready to hagle!Getting same day service was great. They do not quote a price over the phone, so its up to you to hagle with the technician. He asked for $375 to clear a 30 ft pipe, and we agreed on $200. Why ask so much if you still make good money for a lower price? The work took about 1.5 hours.

  • Review 113 (2024-05-18 - Rating: 5)

    Josh R. Was great. Very friendly and knowledgeable. He did a great job. Thank you

  • Review 114 (2024-08-03 - Rating: 5)

    They texted before they came. Explained everything thoroughly. Very polite. Tyler came back to do the work, very patient, he did everything to try and solve our problem. Very clean working. Came across as a very honest company. Would definitely recommend and I will use them again.

  • Review 115 (2021-11-19 - Rating: 4)

    I really enjoyed my tech that came to unclog my sewage line. He was professional, courteous, thorough with explaining things, an all around awesome individual. I gave 4 stars due the astronomical pricing of the service whic I know the tech has no control over.

  • Review 116 (2023-03-21 - Rating: 5)

    Charlie came a bit later than expected but he got the job done and he was friendly and helpful. All is fixed now and he gave great tips on how to avoid this type of clog in the future.

  • Review 117 (2022-12-05 - Rating: 5)

    We had a problem with our toilet and Travis W did the correct diagnosis and the problem got solved.He was also very professional and polite.We will definitely be using RotoRooter for our plumbing needs from now on.

  • Review 118 (2022-06-05 - Rating: 5)

    I called in a panic after trying everything I could DIY. Travis W. was at my house within an hour. He immediately noticed the issue and explained everything. He also gave me options for repair instead of just one option which was greatly appreciated. I will remain a customer of Roto Rooter for as long as Travis W. is my agent.

  • Review 119 (2024-07-24 - Rating: 4)

    Very nice and professional price point was a little out of my budget

  • Review 120 (2023-08-21 - Rating: 5)

    Ryan was dispatched quickly and showed up promptly as anticipated. He was thorough in explaining the process to correct the issue as well as the possible options available.

  • Review 121 (2024-05-20 - Rating: 5)

    Paulata,Just checked to see if I had water damage in the house.But their was none. She was friendly and nice.

  • Review 122 (2024-08-16 - Rating: 5)

    Joseph was quick and did a great job!

  • Review 123 (2021-12-07 - Rating: 5)

    Service was in my rental in California. I live in Washington state. I was very impressed with how quickly your company responded and sent out a service man to fix the problem. I would like to hear from the service man what he found relative to the sewer pipe. My tenant mentioned a bend in the pipe?

  • Review 124 (2022-07-14 - Rating: 5)

    I dont nornally leave feedback regarding services. In my line of work I deal with a lot of people but I must say that Joshua Rubio is a true gentleman. He went far and beyond what he needed to do. Because of him, I will always reach out Roto-Rooter first when needed. Roto-Rooter is a lucky company to have him.Thanks again, Joshua!

  • Review 125 (2024-09-03 - Rating: 5)

    Josh the plumber that came out was very detailed on his description of what was going on and what next steps were. Incredibly polite!!

  • Review 126 (2022-08-18 - Rating: 5)

    Travis was on time and communicated with me throughout the day regarding his arrival time. He completed the job in the amount of time that he stated in his estimate. I appreciate that he cleaned up after the job and threw out all old hardware and trash.

  • Review 127 (2022-04-21 - Rating: 5)

    Joshua was very professional. He checked my plumbing. He said everything looked OK. He thought maybe it had to do with the Casa Del Rey park main plumbing. I would recommend your company to friends and family.

  • Review 128 (2023-01-25 - Rating: 5)

    Jessie explained everything that was being done and the result was very good. Personnel were very professional. I would not hesitate to call them in the future. Exceptional service.

  • Review 129 (2022-05-29 - Rating: 5)

    Joshua was excellent and professional along with the lady that I spoke to several times. I think her name was Sylvia. Great team at Roto Rooter. Thank you for such a great experience. 👍

  • Review 130 (2022-04-12 - Rating: 5)

    Nicole & Nicholas physically inspected the first floor bathroom for sewer-like smell. Recommended to replace existing toilet and hydro jet cleaning. Provided written estimates for both. Both Nicole & Nicholas were very professional, knowledgeable, courteous and customer-oriented.

  • Review 131 (2024-06-03 - Rating: 5)

    Charlie was very professional and answered all my questions. Will have him back for my home water filter.

  • Review 132 (2022-03-26 - Rating: 5)

    Technician Joe was very knowledgeable. He was able to repair the old broken water line without cutting into the wall. The previous technician said she would have to cut a hole in the wall to replace the water line. Thank you Joe T for your professionalism and knowledge!

  • Review 133 (2024-08-12 - Rating: 5)

    Came same day, allowed us to review what we thought might be the issues. Address all concerns and was able to pinpoint the issue. Very grateful

  • Review 134 (2023-02-20 - Rating: 5)

    Friendly, explained the problen & the cost before starting the job. He made an offer to call the office if any problems came up. If anything came up or need other repairs send same person

  • Review 135 (2024-08-02 - Rating: 4)

    Charles was very helpful and suggested the best way to clear our drain. I was very pleased with the results. I recommend Charles very highly.

  • Review 136 (2023-02-27 - Rating: 5)

    Excellent Service. Amy was great with the ETA updates. Friendly and courteous. If I ever need a sewer line clog cleated again this is who I will call.

  • Review 137 (2022-01-04 - Rating: 5)

    Jesse from Rotor-Rooter was amazing. He was knowledgeable, patient and professional. He took great care of my shower and my home. So glad for his hard work

  • Review 138 (2024-08-31 - Rating: 5)

    David and Francisco were very professional, explained everything and completed their work timely. They were proactive in identifying other plumbing concerns that might create future problems.

  • Review 139 (2024-10-07 - Rating: 5)

    Well done joshua!!!! Thank you so much friendly and very fast!!!!!

  • Review 140 (2024-01-13 - Rating: 5)

    The plumbing tech showed up when he was supposed to get everything done cleaned up all the area really nice did an excellent job super happy

  • Review 141 (2024-10-30 - Rating: 4)

    Very reliable to get the job done!

  • Review 142 (2023-01-19 - Rating: 5)

    The service was prompt. The worker explained his findings and what he would need to do to resolve the problem. He was friendly and very professional. I have used the company for three jobs now and I will continue to use your service.

  • Review 143 (2022-02-26 - Rating: 5)

    Emergency situation, Joseph came out at night and in the cold was able to temporarily take care of the situation to get us through the night until he could return thein the morning to finish up. Very professional and knowledgeable.Great job and price, thank you.

  • Review 144 (2022-05-15 - Rating: 5)

    Very prompt, courteous, and efficient. Great communication even when sharing bad news and stands by their word and their work. Very professional and hard working. Would highly recommend. Would use their services again but hoping I never need to again.

  • Review 145 (2024-02-04 - Rating: 5)

    I highly recommend Jesse Schenck from Roto-Rooter, he was on time, explained the problem, and fixed right away.Very polite as well.

  • Review 146 (2024-03-05 - Rating: 5)

    After a little plumbing emergency, with a houseful of guests, Josh was professional and kind as he got to work-in the dark and found the problem! Thank you so much!!

  • Review 147 (2022-09-11 - Rating: 5)

    I was infuriated with the no show in scheduling. Brett took time out of his Saturday night and got a tech albeit real late on a Saturday night. Gusamo (spelling) was in and out and a consummate pro. I could tell he was exhausted. Too, sum it up, I apologize too all for my sometime inappropriate language. In the end the job is done and we will continue to dial ROTOROOTER in the future!!!

  • Review 148 (2024-05-18 - Rating: 5)

    Joshua Rubio was very competent and knowledgeable. Highly recommend Root-Rooter.

  • Review 149 (2022-06-15 - Rating: 5)

    Joshua was my technician. He was courteous and very professional. Understood my issue, answered my questions and did a great job. Thank you Joshua and Roto Rooter staff!

  • Review 150 (2022-08-21 - Rating: 5)

    Thank you so much Gonzalo for the emergency service call on Saturday night at 9pm. He diagnosed and fixed my flooding toilet in 30 min to end a very “crappy” day!

  • Review 151 (2024-07-17 - Rating: 5)

    Enrique was prompt, thorough and did a fantastic job! I would definitely recommend his service! Very polite!

  • Review 152 (2022-06-09 - Rating: 5)

    The response was quick. The service technician came the same day I called.Joshua was professional and polite, but best of all he fixed our problem.

  • Review 153 (2022-11-02 - Rating: 5)

    Amazing company, they go above and beyond. They even fixed an extra issue that arose. We will definitely use their services in the future and recommend them with highest regards.

  • Review 154 (2024-08-06 - Rating: 5)

    Super friendly and knowledgeable was told what the problem was

  • Review 155 (2022-11-18 - Rating: 5)

    Travis was very thoughtful and explained very clearly what the problem was.The w ork he did was exceptional and fixed our problem.We will definitely use Roto Rooter in the future!

  • Review 156 (2024-08-27 - Rating: 5)

    Joshua is very helpful and polite. He is also very professional.

  • Review 157 (2022-05-23 - Rating: 5)

    Charlie L. is my go to. Hes friendly and professional. I always ask to have Charlie do any of the plumbing work I need.Angel H. was very helpful in scheduling Charlie around what I needed.

  • Review 158 (2024-01-24 - Rating: 5)

    They were very professional and accommodating. I would definitely call on their service again.

  • Review 159 (2024-07-07 - Rating: 5)

    Josh R. Explained everything prior to doing the job. Thank you.

  • Review 160 (2021-12-19 - Rating: 5)

    I had a wonderful experience with this company. They came out on a Saturday and efficiently fixed our plumbing issue and were communicative the entire time. I would highly recommend.

  • Review 161 (2023-11-23 - Rating: 5)

    Very professional people. They work with no stop until the problem is solved.. thank you rotor rooter.

  • Review 162 (2023-03-11 - Rating: 5)

    Was very professional, went above and beyond to get the job done. Explained to me step by step of the work being done. Excellent customer service.

  • Review 163 (2024-03-26 - Rating: 5)

    Quickly responded to our emergency and very professional throughout the entire service call. Special shout out to Joshua for making the late night call. Thank you!

  • Review 164 (2023-11-26 - Rating: 5)

    Was very knowledgeable with the issue I was having and came up with a solution quickly and showed up promptly as well with being a night call

  • Review 165 (2024-08-23 - Rating: 4)

    The technician did the plumbing - faucet job but did not inform me that there was no switch to turn on the garbage disposal.

  • Review 166 (2021-11-20 - Rating: 5)

    Jesse was extremely friendly, professional and quick to resolve the issue. Great getting to chat with him during the job.

  • Review 167 (2021-12-19 - Rating: 5)

    Great service from Charles. Extremely friendly, and professional. Would definitely use this company and request Charles again for my plumbing needs.

  • Review 168 (2024-06-23 - Rating: 5)

    Very polite. Explained the process. Clear communication with the problem and different pricing options. Friendly.

  • Review 169 (2024-02-26 - Rating: 5)

    The technician was very nice and knowledgeable. i appreciate the free estimate

  • Review 170 (2022-08-29 - Rating: 5)

    Very efficient and knowledgeable, very polite. Took time to explain what the problem was and how he would fix it. Very happy with his professionalism and skill.

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