Third Generation Plumbing, AC & Mechanical Company, Inc.

Located in Tampa, Florida

Address: 12608 Henderson Rd, Tampa, FL 33625, United States

Phone: +1 813-961-8024

Rating: 3.8

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-30 - Rating: 5)
Garrett, the AC tech was great! He was friendly and helpful. He made sure the job was done right. He went above and beyond, it was an AHS warranty service call. Thanks Garrett!

Review 2 (2024-09-17 - Rating: 5)
So just wanted to say a big thanks to Third generation plumbing. And AC. You guys did a great job coming out last minute and hooking me up with my new ac system. Within a couple days David came out and did a great job answering all my questions with no pressure for a sell He was very knowledgeable and experienced. They have a great 0% for 10 years. That really helped in my situation with funds being a little tight, the install went very quickly and efficiently. They kept it clean, Deandre in Shane. Thank you so much for your awesome job. Thank you guys. I hope more people reach out to you and realize what a great service youre offering everyone. So fast forward the installment went great trying to work with a office staff that doesnt return calls or Katie who doesnt want To hear about the last three calls you made to them, because they never called you back in as rude when shes trying to get to the point and youre trying to tell her youve called two times to get this scheduled only to be Toad, they will get back with me. I called them today and felt like I was the bad person when theyve never reached out to me for my second inspection. I still feel they are good company, but their office staff.Needs to work on how they treat their paying customers

Review 3 (2024-09-14 - Rating: 5)
David was amazing! He came out and had my system diagnosed within 5 minutes, and repaired same the day. We will be calling Third Generation for all of our ac repairs going forward!

Review 4 (2024-12-09 - Rating: 5)
Showed up promptly, quickly started to address the issue to provide a resolution, found the issue and said they will get in contact with warranty company, my repairs will not be covered under warranty, but they provided me with a quote quickly and were very nice.

Review 5 (2024-09-24 - Rating: 5)
Alex and tanner came and replaced a piece of a tub drain for me and repaired a leaking toilet. They were courteous professional and left a clean area where they performed the work at when they were done. I would highly recommend them for your plumbing headaches

Review 6 (2024-06-20 - Rating: 5)
We had service today for a stopped faucet and Don V was our plumber. He was very professional and skilled, but also he cared to explain things and educate us before we made decisions. Thats a big deal. Great company, seems honest, would use them again!

Review 7 (2024-06-12 - Rating: 5)
Just had my AC unit inspected for a cooling issue. I worked with Kenneth Thomas. He was very knowledgeable and patient in answering all my questions. I appreciate his thoroughness and highly recommend him and this company.

Review 8 (2024-01-12 - Rating: 5)
Third generation plumbing was dispatched to my home several times through my home warranty company. On each visit, we were fortunate to have Raffael come out to service our AC. He was very professional, knowledgeable and kind. He was able to diagnose and fix the problem promptly. He took the time to explain the issues that we were having and what he was doing to address it. He also provided me with helpful tips in reference to maintaining my unit. The front office staff was very professional as well. My appointments were scheduled promptly and I received follow up calls to let me know when the technician was on the way which was greatly appreciated. I will definitely recommend this company to family and friends.

Review 9 (2024-04-24 - Rating: 5)
Don came out to check a blockage for me. He was fantastic! He explained everything to me in detail. I’ve lived in my home for 13 days and already had multiple other plumbers come out. Not once did any other plumber provide any explanation as in depth that don gave me. I’m super appreciative of him and hope that I can continue to work with him and his team to solve any of my plumbing issues. He was also extremely respectful and cleaned up his work area!

Review 10 (2024-05-02 - Rating: 5)
Nothing but good things to say about this company. David was my a/c tech and he went above and beyond to explain things to me and make sure I understood what he was doing through out the service call. I ended buying a new system due to mine being out dated and old and not working efficiently anymore, and he set me up with a new one and even helped me get set up with a finance plan for a new system. Overall great experience and will be going through them for future services.

Review 11 (2024-06-16 - Rating: 5)
This company will set your worries free. Weather its an A/C or plumbing issue, their knowledge, professionalism and sympathy for any issue you have goes way beyond the industry standard. They always go above and beyond for me and I will be a consumer of their plumbing and HVAC services for life.

Review 12 (2024-05-08 - Rating: 5)
This company was dispatched to my home through home warranty company. From the start, the office staff was accommodating to my timeline. Mike was the tech who showed up to diagnose my A/C. He was very professional, knowledgeable and was thorough. He answered all my questions and helpful in coming to a solution. Overall satisfied with Third Generation Plumbing.Thanks Mike.

Review 13 (2024-06-18 - Rating: 5)
If there were six stars, I would unequivocally bestow them upon Third Generation Plumbing and AC. Picture this: a torrid summer day, my antiquated AC unit emitting groans akin to a prehistoric behemoth. Enter Dave, the chiseled Adonis dispatched by American Home Shield. When he arrived, it was as if a Zephyr himself had blown through my front door. Dave cast a discerning eye over my geriatric AC unit, festooned with mold and assorted fungal abominations worthy of a horror film, and in a mere five minutes, he sagely pronounced its obsolescence.Allow me to elucidate: Dave is not merely an AC technician; he is a veritable virtuoso of cool, with his chiseled exterior and his swarmy boots, the swagger in his style was strong. With the aplomb of a seasoned savant, he elucidated the predicament and shepherded me through the labyrinthine process with such expertise that I summarily rescinded my American Home Shield membership. Why entangle oneself with intermediaries when one has Dave?But the saga does not conclude there. Third Generation Plumbing and AC orchestrated the installation of a resplendent 3-ton American Standard AC unit. The installation was executed with an alacrity and precision that left me in awe, transforming my domicile into a sanctuary of refreshing coolness.Dave has ascended to the status of my quintessential AC confidant. He even gave my his phone number to converse frequently—perhaps I solicit his advice a tad excessively—but his profundity of knowledge and unwavering professionalism are simply unparalleled. It is a rarity to encounter someone who can not only resurrect your AC but also install a state-of-the-art unit and render the entire process effortlessly seamless.So, if your AC is in extremis, do yourself a monumental favor and summon Third Generation Plumbing and AC. Insist upon Dave. Trust me, your abode (and your sanity) will be eternally grateful.Thanks again Third Gen and Dave; youve returned my home to sanity in this crazy crazy world.

Review 14 (2024-06-04 - Rating: 5)
I’m very impressed with the work and professionalism provided by third generation performed by Micheal (ac tech.)American homeshield warranty was awefulI would highly happy with recommend third generation hearing and plumbing. Staff was awesome inspite of my anger with American homeshield.This command for the secretary to the owner in my anger were kind and understanding. Again recommend American homeshield was not theWarranty company they were in th 2000-2018.God bless you, 3rd Generation heating and plumbing. Thank you, Micheal for being so quick and so friendly.

Review 15 (2023-09-27 - Rating: 5)
I made a service call in the afternoon and within 3 hrs the technician was at my door, Rafael was very polite, courteous and found the issue with the AC immediately. Took him just a few minutes to get it serviced. Very reliable company and customer service was excellent, they said they would call me to inform when technician would arrive and they did, also gave me an exact time of arrival which impressed me even more. I recommend this Company to everyone. Thank you Third Generation Plumbing and Mechanical Company.

Review 16 (2024-01-10 - Rating: 5)
Big job They installed a brand new American Standard system and removed the old unit. Professional duct work they paid attention to detail the new system came out very nice.

Review 17 (2024-05-31 - Rating: 5)
Mike our AC professional shoed up on time today. He greeted me with The Spirit of Hospitality & immediately went to work! He checked the HVAC handler, compressor, and all other related mechanical areas & determined that our CAP or capacitor was fried He explained what the issues were and resolved them immediately. He also cleaned the exterior filters around the compressor. All I can say is that Mike was the best in making me feel comfortable and he completed his diagnosis in correcting the problem and we were grateful for that. I recommend this company because of Mikes integrity being of the military service family & hold him up to his superiors in that others should follow his lead. Sincere with respect & admiration Larry Stuart & Pamela. President & CEO LSH Hospitality

Review 18 (2024-05-06 - Rating: 5)
Chris had to wait on me because I thought they were going to call when they were on their way but thankfully he didnt have to wait long. He came in diagnosed the problem right away and had it fixed in 30 minutes. He also tightened the value that I had replaced. Thank you for a job well done.

Review 19 (2024-05-17 - Rating: 5)
David is a fantastic technician that knows what he’s doing and efficient. Friendly and courteous. Takes the time to explain things to you if you do not understand. Knowledgeable of his profession. Thanks David and I will certainly be using third generation plumbing and air in the future.

Review 20 (2023-09-28 - Rating: 5)
The third time is a charm! Rafael serviced my AC. He was knowledgeable and resolved my issue quickly. He even waited about 15 minutes to see if my home was cooling before leaving. He also provided valuable tips, and he checked every room in the house to be sure air was blowing properly through the air vents.

Review 21 (2024-01-06 - Rating: 5)
Carlos from Third Generation helped me efficiently resolve three plumbing problems in a single visit. Carlos is an excellent communicator, knowledgeable plumber, hard worker and cleans up messes. I would recommend Carlos again for sure.Now, American Home Shield is the problem. Carlos could not clear my plugged sewer from the clean-out port. This is not uncommon. Rather, it is very common that for bad plugs, one must remove the toilet to push the obstruction down hill. Obvious! Right! Well, American Home Shield (AMS) has some lawyer small print paragraph that excludes toilet removal. The AMS customer service people know exactly where to find the loophole in their/my contract. They sat back waiting for my call to tell me that my warranty is worthless for this situation. Sounds like I need a different home owner warranty company. Very unreasonable and stupid not to remove the toilet.Long story short: I removed the toilet, rented a 70 ft power snake and pushed the obstruction down to the street sewer. Re-installed the toilet back and were back to regular (pun intended)! Easy job. It took longer to drive back and forth to the power snake rental company.

Review 22 (2023-05-16 - Rating: 5)
We have used Third Generation for the last few plumbing issues in our house and their technicians have done splendid work. Chris came for our latest plumbing fixture installation and did an awesome job identifying the problem and provided a quick and efficient solution. The company kept us informed as to when our technician would arrive and in the time frame given. Chris was friendly, professional, knowledgeable and provided excellent advice and service. I would highly recommend Third generation, and especially Chris, for all your home needs.

Review 23 (2024-01-12 - Rating: 5)
Chris from their team came out. The company has excellent customer service from the moment. We called them early this morning. It was an urgent but it’s a Friday they came out repaired it diagnosed it gave us information on education for prevention and troubleshooting. I mean it was just amazing excellent, I can’t highly recommend this company more and I’m very grateful for them and their team!

Review 24 (2024-02-29 - Rating: 5)
If you want an honest company go with these guys. Was told by another company I needed a new AC system. Called to get a second opinion and David got my AC back up and running in an hour. A company that hires good people like David and stands on their good work. Not just about sales.

Review 25 (2023-12-07 - Rating: 5)
What a life saver! Third Gen was contracted by my home warranty (AHS) to give a second opinion on an AC issue I was having. The first company claimed that I needed to replace the entire blower motor and said the problem was due to biological growth and mold, which prompted my home warranty to pass the bill to me. Luckily, there still exist honest companies such as Third Gen that will not try to rob you. Rafael and his trainee (apologies, forgot his name) arrived promptly and immediately started to diagnose the problem. Not only was he thorough, but he also walked the trainee and I through the steps and the reasoning behind his methods. It is clear that Rafael knew what he was talking about and was an even better teacher. Turns out the issue was the fan relay, which he replaced, saving me $900 (from the first contractor). Ive already made a note to AHS to assign my future requests to Third Gen as they gained my trust 100%. Thank you!

Review 26 (2024-12-06 - Rating: 5)
Sending a HUGE thank you to Third Generation and its wonderful employees! We had a leak in our bedroom/bathroom and they worked tirelessly to determine the source of the leak, and then came in to fix in under a day. Every employee I encountered was kind, compassionate, knowledgeable and courteous! I highly recommend them for your plumbing needs!!

Review 27 (2024-03-19 - Rating: 5)
Chris F is the technician that helped us out and he was so professional and really was so knowledgeable at what he does. Went above and beyond even teaching us of the do’s and don’t so we won’t have to go through the same issues. I feel very blessed that he was the one that helped us. I hope you will call and ask for Chris so that you can be the next one to receive such blessings.

Review 28 (2023-09-19 - Rating: 5)
Outstanding work by two professionals installing a new A/C compressor. Office staff was courteous and followed through on the claim with our home warranty. We would highly recommend them.

Review 29 (2024-02-07 - Rating: 5)
Chris at Third Generation Plumbing came to a clients home as part of the Old Republic Home Warranty system. He showed up on time, did a great job, cleaned up after himself and fixed the leak. He was also very professional, friendly and a pleasure to work with. Great job Chris and Third Generation Plumbing.

Review 30 (2023-11-14 - Rating: 5)
Rafael arrived on time, was very friendly and professional, completed the job quickly. He also explained to me how to operate my AC more efficiently and how various parts of it work. Perfect!

Review 31 (2023-11-14 - Rating: 5)
They unclogged and cleaned my hvac drain and replaced the float switch which was not working anymore. Very knowledgeable and helpful. Shared some helpful tips on how to maintain my unit and prevent this issue from reoccurring as well as how to fix the issue myself when it occurs again

Review 32 (2024-05-01 - Rating: 5)
Third Generation Plumbing and Air Conditioning did an excellent job explaining the type of unit I needed and installing in less than 24 hours. The installers answered all my questions and showed me how to work the new thermostat. Great company. And if you need financing, they are offing 0% interest for 60 months.

Review 33 (2024-06-06 - Rating: 5)
Jimmy is great! He’s so nice and easy to work with. His prices are always fair and he’s a pleasure to work with!! Thanks for all your hard work Jimmy!!!

Review 34 (2023-07-10 - Rating: 5)
Through AHS. A consult about an attic located duct replacement.The reviews on this site scared me.I tried to get AHS to change me from 3rd gen after reading these reviews and also looking at the BBB website, but AHS said no.Quoted 8am-4pm three days after booking the appointment online.Rafael arrived at noon with a 30 minute heads up call.He was very professional, clear in his explanations, had all of his own equipment, and was courteous of the property. Everything went as smoothly as I think it could have. He also provided me with many money saving tips.Im happy to provide a positive review for Rafael for this forum.

Review 35 (2023-02-22 - Rating: 5)
Third generation has serviced my last two homes. From annual maintenance to installing complete systems, the team does a great job. When I have concerns, Rafael has been quick to respond. Hes always friendly, courteous and willing to spend the time to explain and help me keep my systems working smoothly.

Review 36 (2023-07-30 - Rating: 5)
If youre looking for an honest repairman who will give you an accurate diagnosis of what it is that is truly ailing your AC unit, Rafael of Third Generation is your man. After being told by another company that my compressor was the problem and that it could not be repaired, Rafael explained that the problem was really a freon leak that could be repaired and that my AC unit did not have to be replaced. For those who arent experts in AC units, how they work or what is required to get them running efficiently again, go with Third Generation and ask for Rafael. Hell tell you the truth about whats wrong and will offer options to repair it that will get your AC running cold again.

Review 37 (2024-04-23 - Rating: 5)
This is the second time I had Chris come too my house both times .the first time to put a new stem in my shower value.today to put in two thermostat in my water heater and change a bathroom faucet.one of the best service men i have had in a long time. Will only have Chris come to my house

Review 38 (2022-07-15 - Rating: 5)
I wanted to give a big shout out to Michael and Kayvon for doing some excellent work at my home. They were very communicative, extremely professional and on time. It took a few days, but they got the job done and now I dont have to worry about any sewage backing up into my home. I would absolutely recommend this company; they employ the best and it shows in their work.

Review 39 (2024-01-26 - Rating: 5)
100% professional and respectful. dave the tech was on time, showed respect for female host, never forcing his presence in the home , but asking instead. cudos to Dave! also he went through all diagnostic steps to figure out the issue. thanks!

Review 40 (2022-05-27 - Rating: 5)
I had Third Generation plumbing come out for my home warranty service. Unfortunately, my specific issue was not covered by the warranty. However, the technician was friendly as was the receptionist. I got advice on how to proceed with my issue and may be able to come back to the company under warranty to get the issue resolved. The point being, within the limits of my home warranty, I appreciate what they were able to do for me. I cannot fault them due to the limitations of my home warranty company.

Review 41 (2023-03-31 - Rating: 5)
I used this company on two seperate occasions twice in the month of March on two seperate AC systems. Both were thru American Home Shield. I was told the tech will be here between 8-4 the next day. At 8:00 the tech named Kenny arrived. A first for me. Usually they show up 3:55. He asked what the A/C was and was not doing and quickly and accurately assessed the situation. AC was up and running in about an hour. At my request he explained the UV light systems for both ACs.The second use of this company was a few days ago. The tech named David came about 3:00 as expected. We were kept informed of his arrival via text. After asking a few questions he went to work troubleshooting the system . After checking the unit in the garage and finding no issues, he checked the outside fan unit and found a bare wire had shorted the system out. He made the repairs and the system is up and operational.Addressed questions regarding future needs and types of equipment available.After reading some of the reviews on Yelp etc, I had a concern about this company. Was I ever wrong. I would highly recommend this company for any AC repairs.

Review 42 (2023-08-18 - Rating: 5)
THIRD GENERATION PLUMB AND MECH CO INC sent a plumber who was knowledgeable, friendly, and on time. The service for a shower faucet issue was timely, he accurately diagnosed the problem, and fixed it surprisingly quickly. His knowledge and ability to explain the situation and correct this issue was amazing!

Review 43 (2020-07-13 - Rating: 5)
Third Generation was assigned to my AC issue through my home warranty company, American Home Shield. First time using this company and they did a fabulous job. Rafael was my service tech and did a wonderful job explaining what he was doing and fixing the issue. Fortunately it was an easy fix and my system was up and running quickly, especially since the Florida heat is pretty hot right now. Rafael even gave me some tips to increase the air flow and temperature setting. Would recommend this company, especially Rafael for AC repairs.

Review 44 (2020-10-17 - Rating: 5)
I use a home warranty service. My air-conditioning was not working properly. The previous company had come four times and it still wasn’t working. The home warranty company then referred Third generation to me. Rafael came came to service my air conditioning. He was extremely professional and helpful. After he completed his job, he spent an extra 20 minutes walking around my house and adjusting every vent so it ventilated properly.He then spent a considerable amount of time advising me on how to set my thermostats and explaining the reasoning.So not only did he fix the air-conditioning that the other company was unable to, he spent approximately 30 minutes of his own time making sure that it worked optimally.Therefore I would recommend this company and specifically Raphaël highly

Review 45 (2020-09-23 - Rating: 5)
When Eddie arrived to fix our AC unit he was polite and courteous. Eddie listened to everything I had to say and gave good (understandable) feedback. He followed all COVID guidelines and answered all my questions. He did inform me that they offer a twice a year maintenance/ cleaning plan. Overall the service was fantastic and would recommend them to friends and family.

Review 46 (2024-05-20 - Rating: 5)
Toilet would not flush. Alex, the technician, fixed the problem in about 10 minutes. Prompt service, professional. Not sure why there are so many negative comments. Thank you!

Review 47 (2020-09-19 - Rating: 5)
Jim was on time and professional and made our repairs quickly and without issues. My wife and I were so glad and relieved that he was able to correct the problems without too much difficulties. Jim ensured that we were happy with his work and provided some maintenance tips to prevent reoccurrences. We would not hesitate to use this company again and highly recommend them to others

Review 48 (2020-08-18 - Rating: 5)
Anyone that has ever had plumbing issues knows what a hassle it is for everyone in your home. I was very impressed with everyone that I worked with at Third Generation Plumbing. The main office called me ahead of time to let me know Randy would be at our home in less than 20 min. Randy was right on time. He assessed the problem and immediately got to work in the bathroom. When he completed the work, he cleaned up the entire bathroom and left it cleaner than when he arrived. I also appreciated the tips he gave us and suggestions for some things we could schedule for a later date. Randy was very friendly and knowledgeable. We will definitely call Third Generation Plumbing again if we have any issues and highly recommend their workmanship.

Review 49 (2024-09-13 - Rating: 5)
Frank the A/C technician restored my A/C unit back to 100%. Cooling nice. Thanks Frank.

Review 50 (2020-01-31 - Rating: 4)
My initial experience with 3rd Generation was due to my AC dying last summer and Old Republic Home Protection sending them out. My AC was dead at the prime age of 20 years and I had been planning to replace it. The cost to repair was not worth it so I contracted with 3rd Generation. They were able to get a good unit in quickly which is important in Florida but the new pad was not flat or balanced and they forgot to turn the heater back on so it failed two inspections. Yesterday Eddie came out and did the complementary 6 month maintenance and everything is fine. Overall I have great confidence in most of the 3rd Gen people but they are not 100% if they have people that have to come back for something as simple as a flat, balanced pad or to turn the heat back on. The price was good, the work was timely and most of the people are very professional.

Review 51 (2023-06-22 - Rating: 5)
This is a very reputable and reliable service. They replaced an air conditioner for us and when doing the estimate gave us several options to choose from. We would not hesitate to use them again.

Review 52 (2021-12-16 - Rating: 5)
My AC had been out for two days before 3rd Gen became involved to install a new condenser and compressor. They were there first thing the next morning , worked through until the job was done, the set up of the install was professional, and they did a great job cleaning things up when the job was done. Dewayne was an incredible technician who was as knowledgable as he was personable, and made it a pleasant experience despite the 90+ degree heat. I wish I could give a bonus star for everyone being so cool with my 5 year old while they installed our AC.12/2021 Update: Just had a new water heater installed and it was worth every penny. Troy and Justin came out and did a better job than I could have hoped. I cannot recommend this company enough.

Review 53 (2020-08-27 - Rating: 5)
Randy was very professional and highly skilled. My job required replacement of an unusual drain pipe configuration. He quickly figured how to repair my drain pipe issue and explained it nicely. He also made sure everything operated correctly and cleaned up afterwards. He wore a mask the whole time even thoughit was really hot. I highly recommend Randy for any of your household repairs. A+ or 5 Star rating!

Review 54 (2019-05-30 - Rating: 5)
Whomever does your hiring must screen everyone THOROUGHLY because EVERYONE I’ve met has been super nice, professional, and knowledgeable! I’m a resident of Invitation Homes and have lived in the same house for about 3 1/2 years. Things happen and they send someone from your company almost every time. Not only do they arrive at a decent time, they’re friendly and quick. I like to ask questions because I’m weird like that and never once have they made me feel uncomfortable for asking. In fact, they always answer and enjoy explaining to me what’s going on. One of these days I will remember to ask names. One of them has a cool band and the gentleman from today I believe was named Rich. Please let them know they’re very appreciated by this customer.PS Katie is always SUPER friendly when I speak with her too!

Review 55 (2020-10-13 - Rating: 5)
Third Generation did an awesome job. They were quick at setting up appointment. They came in the time frame given. They had the part needed available and the fix was quick. The tech Noel was very friendly and professional. He knew exactly what needed to be replaced and got it done quick!I would recommend Third generation for all your home needs.

Review 56 (2020-09-01 - Rating: 5)
Great company that always arrives timely. We have used them for our A/C both at home and business and have been very happy. The staff is knowledgeable and professional. Larry and Eddy were our technicians, and I would be pleased to have them work on any future problems we may have. Both were friendly and professional, arrived early and worked quickly. I would recommend Third Generation again and again.

Review 57 (2019-08-13 - Rating: 5)
Our AC went out on a Sunday morning and our home warranty company scheduled for Third Generation Plumbing to come out. I was worried that it would take days to get someone out to look at our unit but to my surprise I was notified shortly after 8am Monday morning that a tech would be out that day between 10am and 2pm. Shortly after 11am I received a phone call that they were on their way. The tech that they sent out was very knowledgeable and professional. He definitely knew what he was doing and was in amd out in less than 15 minutes and now we are enjoying a cool home again. I cannot recommend this company strongly enough.

Review 58 (2022-04-23 - Rating: 5)
Ive been having issue with my Air Condition for quite some time now. I have repeated appointments and never get the final resolution which I should. Well Third Generation sent over their Technician David Bennet. This young man is courteous, safe, kind and was extremely professional every step of the way. He explained what the problem was with the AC, gave alternatives for repair as well as information on Financing at 0% interest for a new unit. At the end of his visit he provided a very detailed invoice of all his findings and solutions and left in the same professional manner. Was great at representing his company and considerate of our environment by wearing his mask and maintaining a safe distance at all times., Lovely young man and great company. I recommend David Bennet to any one and the company should be proud to have an asset such as him, I give third Generation a 5 star for excellent service, excellent customer service and on time appt.

Review 59 (2020-07-21 - Rating: 5)
The AC tech Eddy was awesome. Very polite, knowledgeable, professional. He did a great job of explaining the issues in terms we could understand and provided every option and cost to repair the unit. Ultimately we decided not to throw a bunch of money away on such an old unit. Eddy got us going for now and plan to replace the unit soon and will consider 3rd Generation and recommend to others.

Review 60 (2018-08-14 - Rating: 5)
I feel compelled to write a review due to the many bad reviews of this company. On Sunday my AC stopped working. I called my home warranty company and requested a service call. Third Generation called me first thing Monday morning and set up an appointment for Tuesday between 10 and 2. The technician arrived at around 11 am. He completed his repair and explained everything clearly, and also gave me maintenance suggestions. Excellent service, professional and knowledgeable. Thank you Larry!!

Review 61 (2020-07-01 - Rating: 5)
Rafael came out and looked at the unit. He quickly determined where the problem was and fixed it quickly. He warned me that the compressor could go bad and that my home warranty company (cant say who) would not pay more than $10/pound for the freon and since it would need replacing if the converter went bad it would be an additional $700-800 over my copay. He also gave me a quote for a new unit. Still thinking about this. But I was very happy with his candor and professional assessment of what did/could go wrong and what it would cost for a new unit. Would do business with them again.

Review 62 (2022-11-14 - Rating: 5)
Stephen and Tanner are the new young generation of expert Plumbers that get the Job done! They both came in with confidence to fix the toilet stoppage. This Two man dream team Remove the toilet snake the whole line from beginning to end cleared all areas double checked it all within an 1 hour and out of our house in less than one hour with everything reassembled and put back together with excellent quality

Review 63 (2020-01-22 - Rating: 5)
Ive been a homeowner for nearly 40 years and have had numerous technicians over that time to address or repair issues within my homes. Rafael arrived yesterday to handle a problem with my heating system. He was hands down, the best tech I have ever had in all of my experiences. He was a real pro with troubleshooting the problem and taking the required steps to get the system up and running. Thank you Rafael!

Review 64 (2020-09-30 - Rating: 5)
The gentleman providing the service was exceptional! On time, knowledgeable, professional and experienced. He was efficient, cleaned up behind himself and did the work expeditiously. He not a only repaired and replaced a sink part on our bathroom that was leaking, he repaired our toilet that was constantly running. We have used this company several times. They are awesome!

Review 65 (2019-01-14 - Rating: 5)
This company was sent by American Home Shield to fix our heater. The tech that came, Larry, was probably one of the nicest service people Ive ever dealt with. He was punctual and thorough. He took the time to answer all my questions and made sure I understood exactly what the issue was. We will definitely be using them for anything we need.

Review 66 (2023-09-14 - Rating: 5)
Contracted through my home warranty and they did their due diligence and took care of the issue at hand. Professional and great demeanor from the techs that came out! Thank you kindly for your services!

Review 67 (2020-03-15 - Rating: 5)
Eddy came out to do my maintenance, he came before the appointment time and was very knowledgeable. He was checking everything and showed me pictures of the problem areas. I ended up getting a new ac and ducts which I was going to replace next year anyway as my ac is 20 years old and I have been in the house 25 years and don’t know if the ducts have ever been replaced. 0 % financing for 5 year’s is a very good deal.

Review 68 (2020-09-16 - Rating: 5)
Randy came in and saw the issue right away with my garbage disposal. He replaced it and made sure everything was working properly with no leaks. He explained what he was doing and did a great job and answered any questions I had. I would use them again if I have any other issues.

Review 69 (2020-07-14 - Rating: 5)
Rafael was our technician and he was very knowledgeable. He explained exactly what was happening to our AC unit and he also asked questions about our cooling habits with recommendations to be more efficient. He tested the system and verified it was cooling as it was supposed to be. Very pleased with his level of service. Highly recommend Rafael and Third Generation

Review 70 (2019-07-02 - Rating: 5)
Im a resident with Invitation Homes and they just sent Rafael (hope I spelled it right) and John out. They both were so kind, courteous and incredibly professional. Gave me some great tips on keeping my house cool in this awful heat and really went above and beyond to make sure our air was running flawlessly. Great experience and superb customer service. Rafael and John were wonderful!

Review 71 (2020-03-26 - Rating: 5)
John arrived at my home during the time frame I was given for my home warranty A/C repair. I explained the issue to him and before I know it he diagnosed the problem. He replaced my thermostat and ensured the rest of my system was working correctly. Very knowledgeable and friendly. Very satisfied, thank you!

Review 72 (2022-01-18 - Rating: 5)
American Home Shield assigned Third Generation Plumbing to fix my water heater. Richard arrived on time, diagnosed the issue, and showed me that my heater was not receiving electricity. He then worked with AHS directly to set up an electrician to come work on my issue. Richard was extremely professional and friendly. Thank you!

Review 73 (2020-07-20 - Rating: 5)
Randy the tech came out. He was nice and professional while following CDC guidelines of wearing a mask. We had been without water for 3 days and he had us turned back on quickly. He had excellent customer service.

Review 74 (2021-12-13 - Rating: 5)
Third generation came out to replace a capacitor and motor in my outside AC unit. John was professional, courteous, and fast with his repair. He was on time, explained to me what he was doing, and thanked me for my business. I would highly recommend them if you need any plumbing or mechanical repairs around your house.

Review 75 (2018-08-07 - Rating: 5)
I hate the warranty company and was concerned about the reviews but we had no AC. Keep in mind they can only do what the warranty company will pay for. Larry came out and he was an Awesome technician. Took him less than 5 minutes to find the issue and an hour to fix it. He stayed longer to make sure it was 100% before he left. He explained everything to me and was very polite the entire time. They were also on time but called to say he was running late.

Review 76 (2020-06-05 - Rating: 5)
After two misdiagnosis’ and several delays from another company my warranty company sent 3rd Generation. Rafael was amazing he walked me through the full diagnostic process and why the previous diagnosis were not appropriate. Within a hour I had air conditioning after two and a half weeks.Thank you 3rd Gen for your professionalism and expedient service. Thank you!

Review 77 (2020-10-12 - Rating: 5)
Randy was very knowledgeable, friendly and quick! He replaced our sink disposal in a matter of minutes. Unclogged our shower drain and fixed 2 of our toilets. Gave us very useful and valuable information! Would recommend 100%

Review 78 (2020-09-10 - Rating: 5)
Randy was very professional and explained everything in detail. He walked us through all the fixtures that needed attention in our home. He gave us tips and ways to make sure our valves were working properly and to keep them working properly. He is a great asset to your company! Thank you so much!

Review 79 (2023-08-23 - Rating: 5)
Myra helped me with my repair questions. She did awesome job and the tech was professional. I recommend them both that got my hair salon cool in no time.

Review 80 (2020-05-15 - Rating: 5)
I have a second home in FL and when I came to visit, I noticed that there was something wrong with my AC. I was able to get a tech to my house quickly, they figured out what causing the issue. They walked me through everything so that I fully understood what was damaged and being repaired. With the Pandemic I was cautious of who entered my home, but the tech and company assured me of all the steps they take to keep everything sanitized, and that was a huge sigh of relief. I had to have this service completed quickly since I was only in FL for a visit. AC is working amazing and happy that my home is no longer hotter than it was outside. lolThank you Third Generation for the quick and efficient work, I will make sure to keep using you all for any future needs!!

Review 81 (2020-09-09 - Rating: 5)
Rafael was great from beginning to end. Very knowledgeable, friendly and on time. Explained everything he was doing during his visit and was very thorough. Was also quoted a price on a replacement unit and did not receive any pressure to make a decision right away. Would definitely recommend Third Generation.

Review 82 (2020-03-17 - Rating: 5)
Raffy was very professional and took his time to explain what he was doing and why to troubleshoot my AC. He then thoroughly explained his maintenance package and some other options. Would absolutely want him to perform any future AC issues. We were routed through American Home Shield, and very satisfied with his service today.

Review 83 (2020-06-18 - Rating: 5)
Five star company and five star employee Eddie!! I called after hours for a AC repair and Eddie came the NEXT morning. They sent text updates which was super convenient and he even arrived early. He was very professional and was able to diagnose and fix our problem quickly. Our house is cold again!!! Thank you Eddie. Will be using them for all our plumbing and AC needs.

Review 84 (2023-08-31 - Rating: 5)
Had the A/C tech Mike work on my issue, he completed the job in a knowledgeable, professional, manner. This was done under a AHS contract call. He knows his stuff.

Review 85 (2020-07-08 - Rating: 5)
I called the office and they set appointment for next day. John came out and was very professional and kind. Luckily my system just overheated and nothing was wrong, but he still checked everything before diagnosing. Great company, we would definitely use them again.

Review 86 (2020-05-27 - Rating: 5)
Eddie came into our home, on time, professional and assessed the issue immediately. His service was a pleasant blessing to our home. He used all safety precautions during this Covid pandemic and didnt leave our home until he knew we were satisfied with the service. Highly RECOMMEND HIS SERVICE

Review 87 (2024-09-10 - Rating: 5)
AC problem technician arrived early very professional and knowledgeable found problem quickly and resolved problem.highly recomend.

Review 88 (2021-03-30 - Rating: 5)
This company is a contractor for our home warranty service, Ive used home warranty services for many years now and usually you get the lowest bidder to get the job done. Not these guys, extremely professional, very happy with the service. I had a water heater replaced and they did a great job.

Review 89 (2019-02-12 - Rating: 5)
I was very impressed with Third Generation Plumbing and their tech Anthony. Anthony was very knowledgeable, professional and friendly. He got the job done correctly and on time. Will definitely use them again. Glad I have found someone I can trust!

Review 90 (2020-05-08 - Rating: 5)
Third Generation was able to send a technician to my home early the morning after my request. John arrived promptly, assessed the situation and solved the problem in less than half an hour. He was professional, personable and knowledgeable. I highly recommend Third Generation Plumbing and Mechanical.

Review 91 (2020-06-18 - Rating: 5)
All the people that worked at my house off and on since April 28 have been fantastic. I asked several questions while they were working and had them all answered to my satisfaction. I also talked to Katie at the office several times. She was very knowledgeable and polite. I would recommend Third Generation Plumbing.

Review 92 (2020-05-18 - Rating: 5)
Invitation Homes hired Third Generation to do Plumbing on our Rental .The Technician were here on time. And during this difficult times with the Pandemic Stephen and Troy showed up at my door wearing masks and shoe coverings. They were on time and very professional. They worked for 8 long hours even on a rainy day to get the job done. And they did. Thanks for all the hard work Troy and Stephen! Keep up the awesome Customer Service! Sonia Talavera

Review 93 (2020-03-25 - Rating: 5)
Today my Home Warranty Company (American Home Shield) sent out Rafael from Third Generation Plumbing and Mechanical Company to fix my Furnace. WOW!! I was blown away by his professionalism, knowledge and friendliness! Rafael took painstaking steps to trouble shoot the problem and would quit until he was confident the he had pinpointed the problem and had us up and running! This guy was AMAZING!!!

Review 94 (2020-05-23 - Rating: 5)
Eddie is a highly valuable asset to the company because he delivers excellent customer service the entire service call in home. He’s highly professional and did quality work while communicating with us the entire time. We would definitely call Third Generation again for service.

Review 95 (2020-08-15 - Rating: 5)
Eddie, from Third Generation, came to repair my air conditioner in Florida, in August. Was here at exactly the time that was given me and got it up and running very quickly. Was very tolerant of a less than pleased pup - trying to be her friend. I highly recommend!

Review 96 (2020-08-26 - Rating: 5)
“Randy from Third Generation Plumbing is an excellent tradesman whose knowledge professionalism and thoroughness deserve the highest marks possible. He was courteous, took great pride in his work, and insured that everything was repaired and in good working order. I would highly recommend him to anyone needing plumbing services.

Review 97 (2020-12-06 - Rating: 5)
Toilet repair, the technician was extremely professional, wore his mask the entire time. He also made sure to explain everything he was doing and why he felt it needed to be done. While checking that the original problem was corrected he found another problem and made sure it was all working well before he left. He really took pride in his work and wanted to make sure it was right when he left. Would definitely recommend them!!

Review 98 (2020-10-13 - Rating: 5)
Randy was on time even earlier than expected by a whole day. He fixed my leaking sink. He replaced the cheap parts the came with the vanity and put in better quality parts. He showed me the end result and explained everything he did. Would recommend them again.

Review 99 (2020-09-09 - Rating: 5)
One of my toilets was clogged and the other was having a hard time flushing. Randy was able to come out and fix them both quickly and efficiently. He was very professional and gave me a few really useful tips. I will be using them again in the future for any plumbing needs.