Your Plumber New England Plumbing & Heating LLC

Located in Stratford, Connecticut

Address: 909 Success Ave, Stratford, CT 06614, United States

Phone: +1 203-336-5725

Rating: 4.9

Services

Online estimates
Repair services
Appointment required
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-03 - Rating: 5)
I called these guys 4 days before Christmas to come get my gas fireplace working , they came out , accessed the problem , temporarily fixed it so I could have heat in a spare room of the house that we use for the holidays, Ordered the piece I needed and installed it the day after New Year’s!! I was so impressed, Great price and the technician Matt Was very Knowledgeable and cleaned up the mess when he was done I highly recommend this company and I will definitely be using them in the future.

Review 2 (2024-11-24 - Rating: 5)
Best heater and plumber. I had an old heater (1960s) which needs two values replace. I had two other heater companies come and they both said the hold heater needs to be replace which was thousands of dollars. I contact New England Plumbing and heating and told them the problem and ask if they can fix it. They did and what a excellent job. Much cheaper than replacing the heater and it works! I would recommend call them for a quote before calling any other company!

Review 3 (2024-10-17 - Rating: 5)
Outstanding service! The plumber was professional, friendly, and very thorough in fixing the issue with my water heater. He made sure everything was working perfectly before leaving and even checked for any potential problems. The whole process was stress-free, and the prices were very reasonable. If you’re looking for reliable and skilled plumbers, this is the place to go!

Review 4 (2024-08-16 - Rating: 5)
As a first-time customer of NEPH, I contacted them based on its positive reputation in my community and public ratings. While I had a relatively minor plumbing need, I was pleased with every aspect of my service by Kyle and Dylan, who resolved my problem in a timely and effective way and at a reasonable price. I would definitely seek their services in the future and would recommend them to other customers.

Review 5 (2024-10-10 - Rating: 5)
I needed to have a leaky fixture replaced. Christine, the office manager, had to reschedule me a couple of times, but she kept her eye on the ball. Dylan arrived at my home on time to investigate. He explained what he proposed to do and why, and showed me a written estimate. We agreed and he proceeded with the repair on the same visit. He wore shoe protectors, laid out a tarp on the floor, tested his work, and cleaned up afterwards. I felt the charge was fair and appreciated the professional approach of Your Plumber.

Review 6 (2024-08-23 - Rating: 5)
Recommended by our GC and glad we crossed paths with Your Plumber. Kyle and his team are super professional with a great attitude and fully prepared for all circumstances. Without hesitation we highly recommend.

Review 7 (2024-10-22 - Rating: 5)
Matt did a great job,even though the job turned turned into a bigger one than I expected due to me breaking the shut off valve to my main water supply as I was trying to help! LOL! He fixed everything like a pro! Thanks for all your help Matt, and thank you to all at Your Plumber!

Review 8 (2024-11-29 - Rating: 5)
I have never been so impressed. Your company is amazing. You can fix anything. We have an old furnace boiler and when others said no it cant be fixed, you said yes. Thank you.

Review 9 (2024-10-13 - Rating: 5)
Been using My Plumber for years. Always dependable and wonderful service. The guys are fantastic and friendly to work with and they get the job done big or small.

Review 10 (2025-01-03 - Rating: 5)
2nd time doing the Annual maintenance to my Navien combi boiler machine, everything ok, quick service, fare prices, I highly recommended

Review 11 (2019-04-19 - Rating: 5)
Comment here from an Architect - Very professional, friendly, and reliable with competitive pricing. We will surely hire them again for future projects. The team was very careful handling and installing the high end fixtures, appliances, and custom built-ins - much appreciated Steve!Adam CastiglioneCastiglione Architectural Design LLC

Review 12 (2024-11-22 - Rating: 5)
We had our upstairs commode replaced. My wife dealt with the plumber and reported he was very nice.

Review 13 (2024-03-27 - Rating: 5)
I had full pipe replacement completed in my basement to swap out deteriorated cast iron with PVC and had a flange replaced - 2 day project altogether. Your Plumber sent Matt, whom I felt was knowledgeable and quoted pricing that was fair, so I moved forward. Once here and working, I felt incredibly comfortable with him in my house, and whom he came with to help - that right there is a win! I even had a concern with my washer after it was hooked back up that it wasn’t draining and Matt came right back the same day as my call to find it was a kinked hose and installed a hanger for it to drape over so it wouldn’t happen again. The job looks neat and they worked efficiently. With major work like this, I couldn’t be happier with my choice in plumber - already recommending them to others and will use them again for future work - Thank you!

Review 14 (2024-02-19 - Rating: 5)
Great experience. Our plumber, Matt was professional, and polite. His work was done expertly and neatly. Fair pricing. Highly recommend.

Review 15 (2023-11-30 - Rating: 5)
Matt at Your Plumber New England did a great job diagnosing and fixing a heating issue with my boiler. He was on time, polite and cleaned up after he finished fixing the boiler. I have used this company several times and their work is consistently good and their pricing is honest and fair.

Review 16 (2023-11-30 - Rating: 5)
On a previous visit, Matt did excellent work installing a new toilet pipe where the old was leaking.On the next visit Matt again did excellent work installing a new sink pipe where the old one was also leaking.He also had to, I would think, have to meticulously glue back another part under the sink.He also tightened a faucet and now it’s perfect.If I ever have any more plumbing issues, I hope Matt is available to fix. 5 stars. Thank you.

Review 17 (2024-01-25 - Rating: 5)
Ive had Your Plumber New England Plumbing & Heating LLC over to my house on two separate occasions. Both times, I have been quoted a fair price and issues resolved quickly and efficiently. I highly recommend this company if you want the best customer service, fair prices and your issues resolved with zero hassle.

Review 18 (2023-09-14 - Rating: 5)
I’m so very glad that you sent this! I wanted to let you know just how great Kyle was! It was my 84 year old moms’ condo. My sister chose you because she did read great reviews! He was so kind. Patient with my mom(who can be difficult),knowledgeable,explained clearly, wasn’t even scheduled for complete garbage disposal replacement, yet seeing the situation he offered his time and he had everything he needed! He was sweet,( I am 63! And not versed at all in plumbing needs)! My mom tends to be impatient. He did arrive within times given but mom had me call to check! The woman that answered was so nice, patient and great phone voice! She let me know time. I also love the name of the company! I said to another man in her lobby,as I saw Kyle coming,”I wonder if this is my plumber!” And Kyle walked in,on his shirt it said “Your Plumber!” Funny. It was an easy,great experience. I’d recommend Kyle to everyone! God bless you😊👏🏻👏🏻👏🏻

Review 19 (2023-10-14 - Rating: 5)
I have had Your Plumber out to my house on multiple occasions. All of their techs have been able to diagnose and fix all issues in a timely fashion. Most recently we had Matt out for a hot water issue. Without fail it was diagnosed and fixed in a timely fashion. The communication from Christine in the office is by far some of the best I have encountered. They will continue to be my go.

Review 20 (2023-08-14 - Rating: 5)
We had multiple leaking sinks and have been paying another plumbing company for years to unclog drains... only to have Matt find they werent clogged it was due to an airflow deficit in drains causing a vacuum... unbelievable job Matt. We have had no issues since he took care of it. Thank you for your expertise! And lets not forget Christine who seems to love her job and care about making you happy!

Review 21 (2023-11-10 - Rating: 5)
Your Plumber is great. They are responsive and efficient. They have helped me with a variety of residential plumbing issues from boiler to household plumbing installations and repairs. Im always appreciative of their professionalism and service, and would highly recommend them.

Review 22 (2023-05-11 - Rating: 5)
Courteous, professional, friendly and knowledgeable team. We have used their services a few times and it has always been a positive experience. My most recent repair was less than what some other plumbers charge to assess the problem. You get great quality at a reasonable cost which is rare these days!

Review 23 (2023-04-05 - Rating: 5)
Christine and Matt are fantastic. Christine is kind and has helped me schedule appointment times that best met my availability. Matt came to the home and did fantastic work changing the bathroom faucets and basement (changing the sum pump). Professionalism, honesty and courtesy are the best way I can qualify the service. Thank you!

Review 24 (2023-04-19 - Rating: 5)
I highly recommend Your Plumber! First of all, they answer their phone right away and are very pleasant and professional to work with. They are upfront about costs and timeframes. The plumber who did the work was on time, very professional, easy to work with, and good at what he does. He did a great job, and I feel that they are very honest in their work as well. The experience couldn’t have been better!

Review 25 (2024-02-23 - Rating: 5)
Matt did a great job. He was on time and professional. He answered my questions and was very courteous. Would definitely hire again.

Review 26 (2023-06-07 - Rating: 5)
Matt did an excellent job unclogging a difficult drain. The clog was beyond 20 feet out from the house. He was very knowledgeable and also very respectful, careful, and clean. He took booties on an off every time he had to get something from the truck outside. I highly recommend Matt for your plumbing needs!

Review 27 (2023-04-25 - Rating: 5)
We have a pump up toilet that stopped working. A friend recommended New England Plumbing & Heating and we are so glad we called. They were professional in every way. When I called I was given a clear set of expectations, they sent me text messages to remind me of the visit and the time the repair man would come, I even got a call letting me know he would be a bit late due to an unexpected emergency.The technician was polite wore shoe coverings so as not to track in dirt, it wasn’t necessary since we have two dogs but it was appreciated. He quickly identified the problem and made the fix. Additionally, he saw that one of the connections was in the process of failing and after discussing it with my husband quickly made the repair to that as well so we didn’t end up with a bigger problem down the road.If you are looking for a plumber I would highly recommend New England Plumbing & Heating.

Review 28 (2023-08-07 - Rating: 5)
Kyle was great. He responded quickly and was able to fit me in, and got the job done quickly…which was appreciated after being without hot water for a few days.While he was here i asked him to take a look at my washer, which had been having trouble discharging the water without the drain hole overflowing. I have had 3 other plumbers look at the issue and not a one caught that the drain pipe was clogged. Kyle caught it right away, replaced the pipe and solved a problem i had been having for more than 5 years.Your Plumber will be “My Plumber” from now on.Thanks Kyle!!

Review 29 (2024-10-17 - Rating: 5)
I am extremely impressed with the professionalism and efficiency of this plumbing service. They were able to fix a major leak in my bathroom quickly and left everything clean and tidy afterward. The plumber explained the issue clearly and provided a fair estimate before starting the work. I appreciate their transparency and attention to detail. Would definitely recommend them!

Review 30 (2024-11-01 - Rating: 5)
Outstanding service today.Before we began any service, he wanted me to know exactly what he was planning to do. Cost stated. No lets make a deal . I asked for some business cards so my friends will be able to call upon them. Bravo problem fixed in minutes.

Review 31 (2023-03-06 - Rating: 5)
I needed a plumber to repair a broken pipe and shower faucet, both causing leaks. Needed it done sooner.Called them and they (Matt) came out sooner than scheduled and completed the job very quickly.Very happy with the service.Christine at the office was more than helpful.Will use them again and can recommend them as well.

Review 32 (2023-07-02 - Rating: 5)
Our water heater was out of commission. Christines demeanor was compassionate, measured and just what we needed. The tech, Joe, was unassuming and calm---with skill that belied his understated personality. He detected the issues and had us up and running. We are very thankful for hot water again!

Review 33 (2021-12-02 - Rating: 5)
Highly recommended!!!They did a perfect job. I had a new hot water heater installed and new bathroom shower control. I had been putting this off for awhile because I didnt know who to call. I found them thru Home Advisor. They are very efficient, professional, nice, and highly skilled. If I could give them a ten rating I would. Thank you so much for all your great work. Great jobs guys!!!!;

Review 34 (2023-12-20 - Rating: 5)
Matt came to service my toilet. He was fantastic. Showed me all the problems and explained how he would service it. Was quick, polite and professional.

Review 35 (2023-04-24 - Rating: 5)
Your Plumber is prompt, reliable, reasonably priced and does excellent work. We have used them for over 20 years and have always been more than satisfied with their work.

Review 36 (2023-03-02 - Rating: 5)
Christine answered my call and scheduled an appoitment right away. The team is profesdional and courteous to customers. The representative Matt arrived on schedule and identified the defect quickly. Matt resolved the issue and took additional steps to ensure the fix is properly done.

Review 37 (2023-10-20 - Rating: 5)
Received excellent results today from Matt, with Your Plummer, New England Plumbing and Heating. Quick to figure out and fix the issue. Very personable and professional young man.

Review 38 (2020-12-01 - Rating: 5)
Our Condo had no heat or hot water. We called New England Plumbing & Heating and they had someone over within 2 hours. Once there they recognized it was an issue with the gas company. Since they did nothing, they did not charge for the visit. My wife tried to get them to take our money, but they were so professional they did not budge! Such integrity and service in plumbing is uncommon and wonderful to find.

Review 39 (2019-04-23 - Rating: 5)
An absolute pleasure to deal with Steve and his crew. They have gone above and beyond to make our dream bathroom renovation a reality. While we had a couple of significant setbacks (never know what you are going to get when you take the walls down!) Steve came up with a couple plan Bs to keep things moving on the right direction. Your plumber has also done repair work for me in the past and are always clean, and do the job right the first time. Highly recommend for all your plumbing needs!!!!

Review 40 (2023-09-15 - Rating: 5)
I have used this company continuously because of their good quality work and good customer service. I have used them to bring plumbing work up to code so I can pass I inspections and presently seek more service from them for another project.

Review 41 (2024-11-01 - Rating: 5)
Classy, family-owned business. They performed a new furnace install without a hitch, at a fair fee, promptly and efficiently. Highly recommended!

Review 42 (2024-04-25 - Rating: 5)
Matthew was very professional from beginning to the end of the job. I would definitely recommend this service again.

Review 43 (2024-01-02 - Rating: 5)
We called several plumbers and all left us hanging and no call back. These guys showed up when they said they would and fixed our kitchen sink problem in an hour.

Review 44 (2024-12-04 - Rating: 5)
Promt, courteous and professional.Highly recommend

Review 45 (2023-08-07 - Rating: 5)
I have used this plumber before because I like their work and pricing. He replaces the spigot for the garden hose in the front of the house. He is done in less than two hours.

Review 46 (2024-11-13 - Rating: 5)
Matthew was very professional and always does a great job!

Review 47 (2024-06-24 - Rating: 5)
Absolutely the best company to call. Friendly, efficient and extremely competent.

Review 48 (2023-04-10 - Rating: 5)
Good old fashion service. Friendly, very professional, considerate of my home even my dog. Absolutely no mess at all.This will be my plumber.

Review 49 (2024-10-24 - Rating: 5)
Excellent work! Would definitely recommend!!!

Review 50 (2023-07-21 - Rating: 5)
Joe is a very personable and knowledgeable professional. He quickly analyzed our plumbing issue and fixed it.

Review 51 (2023-05-08 - Rating: 5)
Weve used Your Plumber on 4 different occasions. They were always very responsive, technicians very professional and did good work.

Review 52 (2023-05-15 - Rating: 5)
This is my second time using them for different reasons and they are fantastic. Matt even came out to my home the night before the holiday. They get five ⭐️s

Review 53 (2024-05-24 - Rating: 5)
Matt was excellent. I recommend them 100%.

Review 54 (2024-06-06 - Rating: 5)
Very satisfied with your service. Matt does excellent work and I will definitely call back for any future plumbing needs.

Review 55 (2023-06-08 - Rating: 5)
Great work, on time, very good communication, old school customer service - jobs well done with explanation options and best practice recommendations !

Review 56 (2024-05-30 - Rating: 5)
Professional Great job. I will use them again

Review 57 (2024-03-04 - Rating: 5)
Matt was fantastic... on time , neat and excellent workI would call again for my needs.. All the reviews on Matt are spot on

Review 58 (2024-02-08 - Rating: 5)
Matt was pleasant and knowledgeable and the cost was quite reasonable.

Review 59 (2022-11-08 - Rating: 5)
Simply the best!Been using them for two decades and can always rely on them for excellent work!

Review 60 (2024-02-23 - Rating: 5)
Matt was kind,knowledgeable, respectful and I would highly recommend to anyone

Review 61 (2023-06-14 - Rating: 5)
New England Plumbing (MyPlumber) is the best experience I have had! When I called to schedule an appointment, I spoke with Christine who blew my mind. She is absolutely awesome. She had such a raising attitude. She demonstrates a love for her customers.Very friendly and focused on the needs of the customer.Now,Matt arrived at my home, Introduced himself, and interacted well with my husband and myself. He looked at the problem we had, took charged, very informative, very polite, very respectful and established a great working environment. I love the two people I meant and without any hesitation, will recommend the company and Matt to everyone.They both have an understanding and knowledge of the companies policies.

Review 62 (2023-02-02 - Rating: 5)
They did a wonderful job. Highly recommend this company

Review 63 (2022-11-25 - Rating: 5)
I had used your plumber for years and they are prompt and professional

Review 64 (2023-06-12 - Rating: 5)
I was waiting on a previous plumber who had told me he ordered the part needed to repair a leak, after 3 weeks he just said to get rid of the furnace. Everyday during that time I lost many gallons of water. Matt was knowledgeable and I felt right away he knew this system well. He had the part in his work van and the problem was solved.

Review 65 (2023-02-15 - Rating: 5)
Called yesterday, came this morning, fixed our issue - above and beyond - super pleased!Dealt with Christine on the phone to explain my issue and schedule - could not have been more pleasant or professional. Joe arrived next morning - took care of the problem and was very thorough and pleasant - answered questions and made suggestions and voila - plumbing problems solved! So “Your Plumbing” is at the top of my household list of repair people to use!

Review 66 (2024-05-02 - Rating: 5)
Hired them to do installation of a vanity and a toilet. The man who came was professional, pleasant to talk to, and did a fine job

Review 67 (2024-02-29 - Rating: 5)
These gentlemen are the most professional and responsive tradespeople we have ever engaged.

Review 68 (2022-11-08 - Rating: 5)
I call them Forreal because they are the truth. Not a single problem since they swapped out my water heater last year, and this year swapped out some old furnace parts. Im always gonna hire them

Review 69 (2022-12-26 - Rating: 5)
They are the best. Have used them several times and they always go above and beyond. Good character is worth celebrating.