Water Heaters Now
Located in Stillwater, Minnesota
Address: 126 2nd St S, Stillwater, MN 55082, United States
Phone: +1 651-564-9865
Rating: 5
Services
- Online estimates
- On-site services
- Language assistance
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-06 - Rating: 5)
I will definitely use Water heaters Now on all my projects. Nate called me back right away, after i submitted a request. Caught me off gaued said they could be out the very next day. I pushed it out one extra day.They are prompt and professional. They send me notifications that i had an appointment and when the driver was in route. Brooks was great to deal with and great to talk to. Its great to see younger men taking up a trade. And very affordable.Thanks you Brooks and thank you Nate.Richard WilsonGallant Construction and Home ServicesLook how clean that job is!!!! -
Review 2 (2024-11-19 - Rating: 5)
Great experience. Quick response to inquiry. John was great at helping me with the information he needed to schedule the appointment. Bruce did a fabulous job on getting the old hot water heater out and putting in the new. Was very helpful with providing instruction on what we need to do to keep the water heater running for many years. I certainly will recommend this company to my friends and family that need new water heaters or theirs fixed. -
Review 3 (2024-08-17 - Rating: 5)
We had an excellent experience with Water Heaters Now from start to finish. Our first contact was Jon, and he was so friendly, responsive and really went above and beyond to help us figure out what to do with replacing our broken, unrepairable water heater.Jon and I went back and forth a lot, as I needed information from him to submit to my home warranty company. Even though it was a pain in the butt and required a lot of his time, Jon never complained once and was always eager to help.They were able to come to our home the next day to do the install, too.For the actual water heater install we had Bruce. Bruce was friendly, communicative and efficient.We are so happy to have hot water again! We cant recommend Water Heaters Now highly enough. -
Review 4 (2024-11-27 - Rating: 5)
Had an amazing experience with Water Heaters Now from scheduling the appointment, to having our new water heater installed, to the aftercare. Nate, Jake and Angie - thank you for your quick responses, transparency with cost, and being so knowledgeable about making sure our water heater was up to code when it was installed. Plus, its nice to see someone take pride in their work. The water heater installation looks beautiful - cords are organized and you can see the workmanship was done well. Highly recommend them. -
Review 5 (2024-12-06 - Rating: 5)
The whole process was so smooth and worry free. Everyone I talked to were helpful, friendly and professional. I hadn’t planned on getting a new heat pump water heater right now, but the old gas water heater made the decision for me. As a result I was calling with an immediate need. Jon took me through the process of making sure I had the proper space for an heat pump and then explained everything over the phone. When Jake showed up to install, he told me what he was going to do. After the install he went over how to maintain and run the heat pump water heater. I would highly recommend Water Heaters Now to anyone needing a water heater! They take care of everything from disposal of old, electrician, if needed, to installing with permits and rebates. -
Review 6 (2024-04-19 - Rating: 5)
Water Heaters Today were great to work with. Super responsive, fairly priced, and a good warranty too! Aidan was my technician and I appreciated how he answered all of my questions and was super respectful of my home and space. He also was nice enough to help me move some things in my basement that I had issues lifting. He was great! Would recommend Water Heaters Today to anyone looking for quick solid service! -
Review 7 (2024-12-13 - Rating: 5)
I had a very positive experience with Water Heaters Now! Within 24 hours of my first call to them I had my old tankless water heater removed then replaced with a new unit. I worked with John, Bruce, and Ray; they were professional, reliable and very helpful. They even submitted the request for the rebate on my unit. I feel comfortable with the functioning of my unit and maintenance required. I would definitely recommend this company. -
Review 8 (2024-11-30 - Rating: 5)
My experience with Water Heaters Now was excellent at every level. Nate, my first contact was really good at explaining the process, even answering questions I didnt know to ask. The techs arrived on time, took care of business and we are good to go! I appreciate that you took the old one away and everything was tidy. You have wonderful employees, professional and polite. I would definitely recommend you to friends and family. -
Review 9 (2024-12-17 - Rating: 5)
We had been without hot water for going on 2 weeks. We had another company send out plumbers 3 different times and they told us they could not do the job. we called Water Heaters Now and they sent Bruce out the next day. He completed the job without a problem. Bruce was knowledgeable, caring, and left my home spotless. Bruce also tutored us in how to maintain our furnace. This company and Bruce were amazing I would reccomend them highly. We now have hot water again!! Praise the Lord!! -
Review 10 (2024-12-18 - Rating: 5)
Id love to say we had a great experience with our whole situation in needing a new hot water heater asap. Our technician Brooks, did a fanominal job! We also were flabbergasted that from our initial phone conversation until the job was all finished was only a matter of hours. Brooks was very thorough and cleanly,which was fantastic! I will highly recommend this company to anyone in need. I gave 5 stars which they earned dearly 👍👏👏 -
Review 11 (2024-11-18 - Rating: 5)
Between courteous real-person phone troubleshooting from John, totally transparent quotes, skilled technicians like Brooks and same-day service within hours of contact, it’s hard to go wrong with this company. Great experience after a really bad experience with water and steam! -
Review 12 (2024-11-16 - Rating: 5)
Great service today from Water Heaters Now! Called them after my old water heater had sprung a leak and flooded the basement.. Nate was able to give an accurate quote right over the phone in minutes and their technician Bruce showed up the next morning with my new water heater. Install took just a couple hours and I have hot water again. Bruce showed me how to conduct annual maintenance and the workings of the heater. Really happy and impressed with this company. 5/5 would recommend. -
Review 13 (2024-12-13 - Rating: 5)
Great experience. Shared photos of my water heater and ventilation. Received pricing almost immediately and they are very reasonable. Service the next day for our leaking water heater. Brooks was professional and work site was exactly as it was before service. Thanks WHN! -
Review 14 (2024-11-20 - Rating: 5)
Wow!! Nobody wants to spend money on a water heater! BUT, if you do find yourself in need, what a great experience today! When I called them in the morning I was expecting that they might get around to me next week, but was I wrong! A technician was at my house within 1 hour and 3 hours later I had a new water heater installed and working! Everybody from the first phone call up to the time the technician had finished and walked out the door were just great and explained everything in detail. I knew upfront what my cost would be. I would highly recommend! -
Review 15 (2024-09-25 - Rating: 5)
Brooks was a fantastic service tech. He was efficient showed up when stated, he communicated clearly, he took care when dealing with a process that can be messy.The final invoice matched the bid price, no one wants a surprise when it comes to billing. I also appreciated that Water Heaters Now! explained that a check does not have a processing fee but a credit card would. Super helpful way to save a little money.Hopefully this will be my last water heater emergency, if I have another I will go to Water Heaters Now! as my first call for help. -
Review 16 (2024-12-18 - Rating: 5)
Excellent experience, professionally done in every way. From text and phone interaction, communication, timeliness, cleanliness, finished product. It was very, very well done and the price beat competitors for a better Professional Rheem product. I highly recommend this company, after my son had a great experience and recommended them to me! -
Review 17 (2024-09-26 - Rating: 5)
Bruce installed our water heater promptly after my contacting the company. He explained the connections clearly and was informative regarding maintenance and settings. I also liked that the salesperson gave pricing up front (over the phone). I am very satisfied. -
Review 18 (2024-11-25 - Rating: 5)
Jon was a very knowledgeable salesman and the price was right. Brooks got in and out quickly for the install and helped fit up some other things in the process. All around great experience at a solid price point. -
Review 19 (2024-08-31 - Rating: 5)
I will recommend this company to everyone!! Excellent service!!!! They did a very fast, professional and thorough job, even improving upon our original water heater set up. Their staff have been incredibly friendly & polite. They excel at answering questions and concerns in a very direct respectful manner. They make sure to offer help with advice on how to prolong the longevity of your water heater by giving tips to keep it properly maintained.When our water heater had a manufacturing defect, they gave us no hassles on using our warranty and immediately and promptly replaced the unit the same day. It was amazing to have a warranty work as advertised, instead of other companies that make people jump through a bunch of hoops or surprising people with the hidden “fine print” explaining how the warranty is voided.This is a breath of fresh air compared to other contractors I’ve dealt with who like to use various unnecessary scare techniques, when asked simple questions show irritation or choose to gaslight me with nonsense answers, talk down to me, do sloppy work, cut corners, or straight up lie about how bad “X” is to upsell unnecessary work or replacement to maximize their profit.I have had MANY more bad experiences then good when it comes to contractors, so I feel Water Heaters Now is worth every penny for such good service and I wish more contractors would follow their example. I understand just how frustrating customer service can be and empathize with how difficult it can be to deal with some people, but when you have a customer who treats you with kindness, expecting only honest service and to be treated in kind, and is handing over a large portion of money for this service, why do so many contractors treat the customer like garbage? -
Review 20 (2024-12-28 - Rating: 5)
Simply Amazing. Bruce was old school perfect. Friendly and went above and beyond to make the job correct. Done in one day. Nate even called on Xmas to check in. Impressed. -
Review 21 (2024-06-01 - Rating: 5)
I was very impressed with WHN!! From the office staff to Aiden and his helper(who I didnt get to meet) were very professional and easy to work with. Aiden and the staff took a very odd andun-accommadating situation(not up to current code) into a very very well done install. I was so impressed with Aiden!! He worked through a very challenging install with the confidence that calmed me down and gave me the reassurance I needed! 5++++++ If you need a new water heater especially in an older home, give them a call!~~ Lyn -
Review 22 (2024-11-19 - Rating: 5)
There are not enough stars for my experience. From the initial phone call and straight forward simple estimate, to overcoming all the challenges of 120 years old home, the service was excellent. The lovely technician stay way overtime to finish the project. I am highly recommending the company, Thank You. -
Review 23 (2024-11-15 - Rating: 5)
We’ve had some trouble with our Rheem heat pump 80 galleon water heater , but Waters Heaters Now has helped every step of the way with prompt and friendly service. Overall I would be hesitant to recommend the heat pump solution based on our issues but I couldn’t recommend water heaters now enough. They are awesome! Shoutout to both Angie and Jake for the wonderful service. Cheers! -
Review 24 (2024-12-23 - Rating: 5)
Great experience very glad I called water heaters now. The service tech was meticulous and explained everything very well during the process. I would highly recommend water heaters now as well as this service technician and assistant. -
Review 25 (2024-12-20 - Rating: 5)
Very professional and courteous installers. Very knowledgeable about the water heater they installed. Explained everything to me and answered all my questions. I highly recommend them. -
Review 26 (2024-12-06 - Rating: 5)
Competitive pricing on a solid product. Super fast service. Everyone I dealt with was knowledgeable, friendly and helpful. The installer was prompt, courteous and did a great job. I highly recommend! -
Review 27 (2024-12-20 - Rating: 5)
Wonderful to work with from talking with Nate over the phone to discuss options when our previous tank flooded the basement to Ray (owner) who personally came out the same day to Brooks, one of the technicians, that stayed to make sure all was up and running. Great company and people. -
Review 28 (2024-12-06 - Rating: 5)
Used Water Heaters Now for the first time today! WOW! Absolutely loved their process from start to finish. Super Easy and convenient! Nate and Aiden were Great. We will use them again! -
Review 29 (2024-09-05 - Rating: 5)
We called, preparing ourselves to schedule an appointment at a date 2 or 3 weeks out that we would need to take off of work for. Instead, Brooks showed up in about an hour, had our aging gas water heater replaced with a heat pump later that afternoon, and 8 hours after calling, it was all ready for a hot bath. Water Heaters Now! coordinated the electrical subcontractor who worked on our panel and did the wiring at the same time. Thank you! -
Review 30 (2024-09-11 - Rating: 5)
Hands down the most positive experience I have had with house maintenance (electrical, plumbing, appliance repair, ect.). I received so much helpful information about options for repairing versus replacing my broken water heater, transparent price quotes, excellent same day service, and a total bill 35% less than the quote I received from the first company that stopped by. Very highly recommend -
Review 31 (2024-12-02 - Rating: 5)
Same day delivery and installation. Brooks was very nice and helpful. Hopefully this water heater lasts 13 years or longer, just like our previous one. -
Review 32 (2024-12-05 - Rating: 5)
Excellent and timely service. Jake provided answers to every question, reviewed what to expect in the way of maintenance and did an exemplary job of clean up after. Jake was a great representative of their company. -
Review 33 (2024-01-20 - Rating: 5)
Completely blew away my expectations. Our furnace went out in the early morning hours of 1/19. Unable to restart our 24 year old water heater. Called mid morning on 1/19. They contacted me immediately via text. I supplied photos and details via text. Within minutes they came back with a price, I approved it and 45 minutes later the technician was there. By 3:45 PM, we had hot water again. Outstanding customer service and a genuine sense of urgency to match the customers. I would give them 10 stars if I could. Thank you Jon and Paul and the rest of the team that supports them. -
Review 34 (2024-09-10 - Rating: 5)
Water Heaters Now was there when I needed a new water heater almost 2 years ago and when it was having a problem the past couple days they came out immediately, diagnosed the issue, repaired the heater and went on their way. Technician was neat, knowledgeable, friendly, and thorough in his work! I would gladly recommend Water Heaters Now to anybody needing there services. -
Review 35 (2024-12-23 - Rating: 5)
Bruce was incredible! We had a leak, and they were able to come out the next morning. Couldn’t be happier with him and the work! Highly recommend! -
Review 36 (2024-12-14 - Rating: 5)
We are extremely happy with the work performed by Water Heaters Now technician Jake Snesrud!Jake Installed a new Raheem tankless water heater servicing or second floor bathroom.Jake took the time to lay out drop clothes thought out our home to keep our floors clean, improve the mounting and plumbing to the new unit, made sure it was set up properly and then totally cleaned up and took the on tankless unit to be recycled!Thank you Water Heaters Now and your awesome technician Jake!! -
Review 37 (2024-08-08 - Rating: 5)
Nate was very helpful and got the water heater replaced quickly, He was very careful with protecting my hardwood floors and stairs while going up and down stairs, and cleaned up the work area when finished. He didnt seem to mind all the questions I asked. Thanks Again Nate, I wouldnt hesitate to call him again if needed -
Review 38 (2024-08-08 - Rating: 5)
Absolutely fantastic in every way. I called , they asked a few questions about my old water heater and I texted a few pics of my old water heater, right away gave me a quote over the phone and they came right over same day with a brand new Neem and also instructed me how to do maintenance to make it last a long time! Wow.They are really quite good! Seamless! They are all about the customer! Thank you. -
Review 39 (2024-11-15 - Rating: 5)
We cant say enough how impressed we were with the in-person service, knowledge, and cleanliness they exhibited while installing a new water heater and softener. In our mind, theres no other choice for water heater service! You guys rock! -
Review 40 (2024-12-09 - Rating: 5)
My heater went out on Friday, called my warranty place and they couldnt get anyone out to during the weekend. Called Water Heaters Now on Sunday, sent him some pictures and he gave me a quote within the hour.Bruce came out the next day and got the new heater installed and updated the vents. Bruce seemed like a super nice guy.I am however having an issue with the new water heater system. It is so loud, when the vent turns on you can hear and feel the vibration on floorboards above. Definitely did not have this problem in all the years with the previous heater. Might be the piping work as it may be touching the framing and or due to the multiple joints.Hopefully can get some assistance.Update: Wow! It says a lot about a company based on the after sales service. I had an issue with the vibration on this new heater. Ray the owner sent Aidan out, they both worked with me to figure out the issue and provided a solution.Definitely A+ in my opinion, thank you Ray and Aidan! -
Review 41 (2024-11-29 - Rating: 5)
Jake was friendly, professional, explained everything well, and left no mess behind. Price was very reasonable. Would absolutely recommend Water Heaters Now! -
Review 42 (2024-12-10 - Rating: 5)
Brooks did a excellent job installing our new Rheem Professional water heater. 5 stars for him and Water Heaters Now. -
Review 43 (2024-09-30 - Rating: 5)
I called at 8am, the tech was on site by 11am installing our new water heater. He was respectful and very informative. I would highly recommend this company. -
Review 44 (2024-11-20 - Rating: 5)
Everyone was professional, patient answering questions and walking through options. Installer was very knowledgeable and thorough. We highly recommend them. -
Review 45 (2024-04-19 - Rating: 5)
Highly recommend these guys!I got 4 bids on replacing our 20 year old tank water heaters. Jon at Water Heaters-Now responded the fastest and patiently worked with me on a number of options including tankless. Their price came in lowest so once we gave them the job it was done on my schedule the next day. Aiden and Jake arrived and were very professional. They took care to protect the floor and communicated thoroughly during the entire job. They provided training on the new heaters and cleaned up very well. We had a few changes and they communicated the change in cost and worked with us to actually lower the costs.We are very happy with Water Heaters Now. -
Review 46 (2024-04-18 - Rating: 5)
Woke up to a leaking water heater at 7am in the morning. Definitely not a great way to start the day! Water Heaters Now had a new one installed before noon! I couldnt be happier. Talked with Jon on my initial call, and received fantastic customer care. Bruce, our installation tech, was knowledgeable, friendly, and very professional. The quality of the work done was top notch! I highly recommend Water Heaters Now. You wont be disappointed. -
Review 47 (2023-07-25 - Rating: 5)
Our tech Paul went above and beyond to get us a new water heater installed same day. Paul was even able to reduce our bill by not having to disconnect our dryer or water softener because they were in the way. Now time for a hot shower!! -
Review 48 (2024-09-26 - Rating: 5)
Nate and crew from WHN did a fantastic job when they installed our Rinnai On demand water heater. Theyve also provided great followup on additional upgrades. -
Review 49 (2024-08-31 - Rating: 5)
Showed up within three hours of my initial call on a holiday weekend. New water heater was in place three hours later. Installed price was half of what I was quoted by another firm for the same unit earlier in the day. -
Review 50 (2024-04-09 - Rating: 5)
Aidan did an excellent job removing my old water heater and installing my new water heater!! He was very respectful, and very knowledgeable. He explained how everything worked with the water heater. He also asked if I had any questions as he was performing the installation. He explained and sent in the warranties. He also sent in the information to the gas company so I could get a rebate and the information to have the job inspected. He put down drop cloths and he wore covering over his boots. He cleaned up the area after he was done. I will only use Water Heaters Now for all my water heater and water softener installation and or repairs. Thank you for providing excellent service from beginning to the end when the job was completed. -
Review 51 (2024-11-16 - Rating: 5)
Knowledgeable. Explained options and process thoroughly. Cost was reasonable, compared to other estimates. No extra charge for weekend service! -
Review 52 (2024-05-06 - Rating: 5)
We called on a Friday after hours and the Service manager called back and explained their services/high-level estimate. Also, was able to get us reserved for an appointment on Monday morning. Tech arrived on-time and provided good text communication. He walked through the whole process and provided the final quote for the work. The add-ons were mostly code issue but very reasonable. The tech was professional and knew what he was doing. Once the work was done, he went through the care and preventive maintenance process and reminder the company provides. Its costly now after COVID, inflation to replace larger appliance in your home but now I understand why they must charge the rate based on what they do and the water heaters advancing in technology/quality. They were still the most competitive company out there with a quick call back and scheduling. I was thinking to do this myself but Im glad I had someone else do it and also makes my wife happy. I would recommend them to a friend or family member. Thank you for the nice gift at the end! -
Review 53 (2024-04-30 - Rating: 5)
Had them install new water heater and recently had them replace anode rod. Both times I received same day service. The people are great! They are professional, do great work and are reasonably priced. I highly recommend and as you can see have used them more than once. -
Review 54 (2023-12-28 - Rating: 5)
I found the tech to be very courteous and patient with me and all the questions. He replaced a heater that was 25+ years old so his tetras ability shined bright. The phone conversation that I had with the sales team was informative and not pushy at all. Yes it was more expensive than a box store but it was also a commercial grade heater which I hope will last another 25 years. I am happy. -
Review 55 (2023-10-17 - Rating: 5)
We are very happy with the service provided by Water Heaters Now! Our water heater leaked on a weekend, and we sent inquiries to different companies right away. Nate from Water Heaters Now replied promptly and gave us the information we needed. We also requested for a quotation to compare 40 and 50-gallon tank installation, and Nate provided the quotations in a timely manner. After we compared their prices to other companies, Water Heaters Now had the most competitive pricing. They were also able to schedule the installation that day. Paul arrived on time and did a good job with the installation that was finished in about 2.5 hours. They are also prompt with all our questions and inquiries even after the installation. The staff and the customer service are highly commendable. We would highly recommend Water Heaters Now to our family and friends! -
Review 56 (2024-12-18 - Rating: 5)
Great company, Bruce and Nathan were wonderful to work with, explained everything, got the work done quickly and very knowledgeable! -
Review 57 (2024-05-02 - Rating: 5)
I had a great experience with Water Heaters Now! John on the phone was so helpful answering all the questions and was very kind. Bruce came to install the water heater and was just as wonderful! He explained everything and did the job quickly and efficiently, and he was also so kind! -
Review 58 (2024-01-16 - Rating: 4)
Existing water heater was starting to leak. No previous maintenance had been done on the 12 year old water heater [with a 6 yr warranty] except for a fuse replacement. Office staff was great. Explained the entire process for loan, rebates, warranty, and inspection. They completed and filed out all the necessary paperwork. The technicians were very pleasant and actually tried to save me money by diagnosing and finding a fix instead of replacement. The water heater was replaced. Everything went well and I was very pleased at how simple the entire process was. The only downside was the cost. -
Review 59 (2024-05-07 - Rating: 5)
I called early morning and Jon picked up right away. Paul came out that afternoon to replace my water heater. They did a great job and I would highly recommend them to anyone! Very knowledgeable. -
Review 60 (2024-12-18 - Rating: 5)
Reliable, prompt, informative, and most important to me would be the communication and the customer service!Thank you for getting me a new water within 24 hours!!! -
Review 61 (2024-12-06 - Rating: 5)
Great response, came the next day. Aidan walked me through everything going on and was clean, efficient and professional. Highly recommend -
Review 62 (2024-04-16 - Rating: 5)
Great people. John helped think through options and develop a quote within my budget. Jake was the technician that installed the water heater, very professional and nice. -
Review 63 (2024-05-08 - Rating: 5)
Jake was very professional, courteous, and prompt. He shared all of the appropriate information. He did an excellent job of installing my new water heater. He was also diligent and thorough with the clean up..Thank you Jake …. M Galvin -
Review 64 (2024-10-01 - Rating: 5)
Jake was awesome! Fixed our error message on our water heater and explained how to clean next time.Thank you -
Review 65 (2024-08-16 - Rating: 5)
Great service. On time and fixed the valve on the water heater. We will definitely use again.Thank you! -
Review 66 (2024-05-02 - Rating: 5)
Fantastic experience! Paul was pleasant, tidy, worked quickly and spent time going over all the ins and outs with me. Jon on the Sales went all out to make sure I knew the quote and got me in within 24 hours (sooner if I had requested). -
Review 67 (2024-05-17 - Rating: 5)
Got my water heater replaced same day. They cleared out the old one, set everything up, and walked through everything with me. They were very friendly and helpful and took care of getting an inspector called, a warranty filed, everything. Huge relief after waking up to water all over the floor to end the day with everything buttoned up and taken care of! -
Review 68 (2023-10-31 - Rating: 5)
Spent half an hour on the phone with Jon discussing different options for our water heater replacement. He was patient and explained the pros and cons of the different systems. Once I made the choice he scheduled us for the following week when I could be home. Aiden did the installation as was professional, thorough and clearly explained everything. Lastly, he left the work site cleaner than when he arrived, Im sure!! A big thanks to everyone at Water Heaters Now. -
Review 69 (2023-09-01 - Rating: 5)
True to their claim I received next day service. The gentleman that replaced my water heater did a fantastic job. He cleaned up after himself and actually left the floor cleaner than when he got there. He also left a little sign in my front yard for advertising and he put it by a small tree in my yard where I have decorative wood chips so that the sign would not be in my way when I mowed my lawn. I really enjoy attention to detail like that! I would highly recommend their service to anyone! -
Review 70 (2023-11-18 - Rating: 5)
My 6-year-old builders model water heater started leaking from the tank. Typical junk. I contacted multiple contractors for bids to replace the water heater. I was impressed by the reviews from Water Heaters Now, but skeptical. I called and spoke with Jon. I sent them pictures of my current water heater and surrounding piping/venting. He quoted me a price slightly higher than other contractors (within $100 difference, though). I called him multiple times with follow-up questions before I decided to purchase. Here is what impressed me: 1.) Jon and one other contractor mentioned that the PVC vent pipe may be cellular core and not up-to-code. Others never mentioned this. I checked with my brother who is a master plumber living a long distance from me. He confirmed the PVC information was accurate. 2.) Water Heaters Nows price INCLUDED a 4-year extended manufacturers warranty on the tank (10 total years versus 6) by adding a second anode rod, plus 6 yrs parts and 3 years labor warranty. 3.) I told Jon I was the most fussy and particular person and that I wanted the best installer. 4.) Paul arrived to inspect and install the new water heater. Fantastic job. Attention to detail (hard to find these days). They laid down blankets on my basement floor before walking across the carpet - and it is an unfinished basement with a carpet remnant on the floor. I rarely take time to write reviews, but they deserve it. Kudos on being a quality company. -
Review 71 (2024-08-28 - Rating: 5)
Amazing service! Explained everything very well and clearly. Service man paid special attention to keeping everything cleaner than he found it. Would recommend, perfect 10! -
Review 72 (2023-09-19 - Rating: 5)
Amazing... I cant say enough good things. The installer had to move the water heater to the basement and across the house. Everything was kept clean. The installer was friendly and answered all my questions without attitude. The pricing was well below the 2 other estimates I got. The water heater was commercial grade and reviewed as high quality. I highly recommend Water Heaters Now. -
Review 73 (2023-07-29 - Rating: 5)
Paul showed up pretty much on time, and was courteous, and professional. Looked over the project, and made quite a few adjustments, but was able to explain the additional cost in a plain, and simple manner. The whole install took about 4.5 hours because of the work involved. Aidan was also very professional and courteous! Id highly recommend Water Heaters Now! -
Review 74 (2023-11-10 - Rating: 5)
I had a new tankless water heater and water softener installed. Great customer service throughout the whole process, and fast response rates to any questions or concerns that I had. The vent piping was a bit of a challenge due to the layout of my home, but they made sure the found the best possible solution for routing the piping and even had the company owner come out to my home to review & come up with the plan before installation. They did a great job with the install, and cleaned up everything afterwards. The office also took care of everything with submitting the rebate to my energy company & let me know what I needed to do regarding the permit process with the city. The customer service is what really made this company stand out - above and beyond what I have experienced from other contractors I have worked with. Thank you Water Heaters Now! -
Review 75 (2023-12-12 - Rating: 5)
Bruce came out the same day I needed a repair and was able to install a brand new water heater for me within three hours. I am beyond happy with my experience with Water Heaters Now, and will continue to use them in the future. -
Review 76 (2024-04-25 - Rating: 5)
Tech told my son in law that hot and cold lines were reversed which was the reason hot water didn’t show up when faucets were turned to the left. They have lived there for 12 years and that’s never been an issue until today. Seems more likely the new water heater is reversed.New information April 25, 2024Paul returned and we tested the new water heater which is performing as it should. It appears that when the new heater was installed, at least one other faucet or shower control valve has failed and is allowing cold water to cross over to the hot water line. We’ll have to call a plumber to find the real source of the problem. The owner and Paul were patient and helpful in getting us this far. -
Review 77 (2024-05-10 - Rating: 5)
Top shelf products and service! Friendly folks that take their business seriously! I would recommend them to my family and friends! Jake and Brooks explained ever step of the process, Quick and clean install, no problems at all! -
Review 78 (2023-08-14 - Rating: 5)
Great and fast service, friendly employees. I was having a stressful time trying to find a replacement water heater and installation. I am glad I found Water Heaters Now. Nate was helpful over the phone and giving me a quote and Aiden who came out and installed the water heater was knowledgeable and friendly. They took the old water heater, showed us what maintenance the new water heater needed and cleaned up the area. There were no surprises. I would recommend them. I had a very positive experience. -
Review 79 (2023-12-14 - Rating: 5)
These folks are great to work with. They are courteous, professional and prompt. The price was competitive and we discussed related possible additional replacements needed like expansion valve and new cut offs ahead of time so there were no surprises. Good job fellas! -
Review 80 (2023-11-16 - Rating: 5)
Great Service. The experience was great. I spoke with Jon in the morning, he gave me the price upfront, and Bruce had my new Water Heater installed by 3pm. Absolutely would recommend to a friend -
Review 81 (2024-09-19 - Rating: 5)
Very fast,organized and great communication.They did service, repair and replacement of my commercial water heater. -
Review 82 (2024-01-19 - Rating: 5)
The technician was very knowledgeable and helpful, explaining everything in step-by-step detail about maintenance of the water heater to prolong its life. He did an excellent job of installing the water heater and I highly recommend this company. -
Review 83 (2023-08-24 - Rating: 5)
My first service provider quoted me an “All-In” price, however, when they showed up the first thing they said was that it would be an additional $300 because they had to redo a lot of the plumbing because they only had a tall water heater tank. My original tank was shorter. I asked if they could provide a short tank and they said no. I said I would like to hold off and they were fine with that. I was bummed because my heater was leaking and needed to be replaced. I started looking online for short water heaters and ended up being directed to ‘Water Heaters Now’. I called and ended up leaving a message for Jon. Jon called back within 15 minutes and spent time with me on the phone and asked me several questions and for photos of the old tank and space. (Previous company did not ask about anything except for gallon size of old tank). Jon provided me a quote which was $25 lower than my first quote and said they could have a technician out there within a couple hours. He said they will send two tanks of different sizes and the Technician would determine what tank works best. Aiden showed up and determined that the shorter tank would work just fine. Aiden was extremely courteous, professional, knowledgeable and explained everything he was doing and why! He left me with instructions on maintenance and said they would follow up annually. As you can tell, I have said a lot about this company and there are more good things to say! I asked if they provide other services and Aiden said they are looking to expand. I highly highly recommend this company! Great experience! Oh, and they gave me a nice coffee mug as a gift! -
Review 84 (2024-12-18 - Rating: 5)
Great experience!! I will recommend Water Heaters anytime a client is in need! -
Review 85 (2023-10-13 - Rating: 5)
My old water heater finally died on Friday morning. Called Water Heaters Now on Friday afternoon and sent several pictures of the old system to them by text. They gave me a reasonable quote by phone that afternoon, and they came for the installation on Saturday morning at 0900. The technician, Aiden was professional, efficient, considerate and clean. He completed a fairly complicated installation, including some significant adjustments to the existing venting, without any difficulty. The Rheem water heater that was installed is fantastic. Best of all, Aiden took time after the installation to walk me through some basic maintenance procedures that I can do to prolong the life of this heater. He was excellent teacher ... not easy to teach us old dogs new tricks! Overall, a wonderful experience. Highly recommended! -
Review 86 (2024-01-23 - Rating: 5)
They were informative, honest and helpful. They got it done within 5 hours of my initial call - very pleased with Brooks the installer, he did a beautiful job - super professional! -
Review 87 (2024-09-23 - Rating: 5)
They did a bid over the phone after seeing photos. Then gave us reasonably priced bid and stuck to it pretty well. -
Review 88 (2024-12-18 - Rating: 5)
Fast service, fair price, installation looks great, friendly people. -
Review 89 (2024-08-24 - Rating: 5)
The guy doing the work ran into a system that was poorly installed. While it cost more due to the issues he did an outstanding job. -
Review 90 (2024-12-11 - Rating: 5)
Bruce was friendly, competent and went the extra mile! Very respectful both of us and our house. He was very patient and thorough with our questions and explaining things to us. We were most satisfied with the service. -
Review 91 (2024-08-21 - Rating: 5)
Same day. Over the phone quote with no nonsense. On time, everything works. Thank you! -
Review 92 (2024-08-30 - Rating: 5)
Amazing Service! We needed a quick installation and this team EXCEEDED out expectations! THANK-YOU! -
Review 93 (2024-08-20 - Rating: 5)
Very professional!!! Hard to find now days. Exceptional customer service, communication, clean, thorough & products. Would recommend this company to everyone! -
Review 94 (2024-05-20 - Rating: 5)
I appreciated 1) their willingness to talk through options over the phone proir to setting up service visit, 2) they didnt have a cost for the service visit to confirm replacement was needed, 3) their same day immediate replacement of the water heater, 4) the install plumbers willingness to take time to go over all of the post-installation details, and 5) they set up the plumbing for easier future water heater replacement. -
Review 95 (2024-04-06 - Rating: 5)
They were able to provide a quote quickly with pictures. Not as accurate as some others that came on site but even with the additional costs due to get to code they werr still most competitive cost. They were also able ti do it same day and since it was a Friday and I did not want to go all weekend without hot water, I was gratedyl for their speed. -
Review 96 (2024-08-07 - Rating: 5)
Everyone involved was very polite, professional, courteous, detailed, and cleaned up after completion. I would highly recommend them to everyone. -
Review 97 (2024-12-21 - Rating: 5)
Outstanding knowledge and service. Went over and above to accommodate our business when our water heater went down. Came in after hours so we didn’t have to interrupt our operation. -
Review 98 (2024-04-22 - Rating: 5)
Aiden did an awesome job. Very friendly and informative. He was super professional. I would highly recommend Water Heaters Now. -
Review 99 (2024-05-13 - Rating: 5)
The workers were courteous, fast and friendly. Painless experience. I would highly recommend them if you need a new water heater! -
Review 100 (2024-12-19 - Rating: 5)
A difficult install in a 107 year old house done with perseverance and grace. -
Review 101 (2024-04-27 - Rating: 5)
Paul the techbician was very thorough, neat and articulated all options and concerns very well. Our old house was full of challenges he overcame quite methodically. -
Review 102 (2023-10-13 - Rating: 5)
From the initial contact to the final cleaning that we did not expect these guys are amazing. The technicians went above and beyond to make sure we were happy with every aspect and once they were done they actually did things above and beyond that made our mechanical room cleaner easier to access and had more storage. -
Review 103 (2024-08-13 - Rating: 5)
Excellent customer service. Timely and reliable repair team. Definitely recommend. -
Review 104 (2024-12-13 - Rating: 5)
Great job!!! Very professional and installation went without a hitch. Price was exactly as quoted. Would highly recommend this company. -
Review 105 (2024-08-17 - Rating: 5)
Bruce did great job explained all the things and now time also answers your questions -
Review 106 (2024-09-17 - Rating: 5)
Professional and helpful technician Aiden did a great job and cleaned up after himself -
Review 107 (2024-11-30 - Rating: 5)
The service was great! I thought the cost was a little high though -
Review 108 (2024-01-22 - Rating: 5)
They were very quick to respond, scheduling time the very next morning.They were very diligent ensuring that we met code updates and identified plumbing weaknesses caused by our 33 year old system. -
Review 109 (2023-09-12 - Rating: 5)
Wonderful transaction. Bruce was friendly, thoughtful and personalble. He was effecient and transparent. Let me know all the steps coming. John was quick to respond with all the information I needed to make a deciscion. These folks are spectacular. Highly recommend. -
Review 110 (2023-12-27 - Rating: 5)
Fair value, very responsive to customer needs and they followed through as they said they would. Everyone was highly professional and considerate from start to finish. I will recommend them to friends and neighbors. -
Review 111 (2023-10-18 - Rating: 5)
The timeliness and customer service was excellent. Called and installed the same day . I would recommend to anyone needing a replacement in a timely fashion. The technician was great. -
Review 112 (2024-05-20 - Rating: 5)
Brooks and Jake were very prompt and professional. Jake explained the options available to me. Installation was quick. -
Review 113 (2024-09-25 - Rating: 5)
Quick quality service! Aidan fully explained everything and listened to my input as well. The plumbing work is neat and tidy. Cleaned up everything. Im thrilled! Highly recommend. -
Review 114 (2024-11-26 - Rating: 5)
Install was done on time and the tech explained how to properly maintain the system so I could get the longest life from my water heater. -
Review 115 (2023-10-29 - Rating: 5)
Called with a leaking water heater. They were able to install one that same day. Prompt and professional service by Jake. Job well done. -
Review 116 (2023-09-27 - Rating: 5)
We had another great experience with Water Heaters Now! They respond quickly, schedule quickly, and send a well-prepared technician to do a quality job! -
Review 117 (2024-01-10 - Rating: 5)
Very fast and professional installation. We called WHN at about 8am and had a new heater installed and running by 1pm. -
Review 118 (2024-01-21 - Rating: 5)
Called by 830am on a Friday and had a new one by 1pm! Brooks was super nice and got it done quickly. Would recommend. -
Review 119 (2024-04-23 - Rating: 5)
Overall satisfied with the service, Jon was great setting it up and the technician Paul did a good job with the installation. -
Review 120 (2024-09-16 - Rating: 5)
Quick response and had out water heater replaced same day -
Review 121 (2024-09-03 - Rating: 5)
Great company to do business with, fast ,on time, very professional, highly recommended. -
Review 122 (2024-01-17 - Rating: 5)
Quick respose to my inquiry, scheduled next day first on the schedule. Installer was knowedgeble and performed clean neat install. Price was good after comparing to othe local contractors, -
Review 123 (2024-05-16 - Rating: 5)
From first call to the end of installation very professional . Upfront cost estimates never pushed equipment i dont need. Aiden and Brooks were very courteous and professional. They were knowledgeable and made sure to answer all my questions. Highly recommend water heaters now!!! -
Review 124 (2024-04-17 - Rating: 5)
Quick response time and very professional. They worked with our home warranty company and got the job done quickly! -
Review 125 (2024-04-04 - Rating: 5)
Very quick to respond and up front pricing. The young man installing the unit was very helpful and answered all questions I had. -
Review 126 (2024-04-16 - Rating: 5)
Aiden was very professional. He was very clean and good at his job. He was early on the time window I was told. -
Review 127 (2024-09-10 - Rating: 5)
Bruce and Nate did a wonderful job getting me a new hot water heater completely installed in less than 7 hours from my first phone call to Nate. Bruce did a terrific professional job with everything. -
Review 128 (2023-12-04 - Rating: 5)
Excellent service. Paul the tech did an incredible job troubleshooting an issue. The main office was professional and helpful as well. -
Review 129 (2024-09-14 - Rating: 5)
I have been a problem child with where the weird places the heaters were installed. Took some brain storming but the job got done. Thanks for your patience and excellent install. Thanks -
Review 130 (2023-12-19 - Rating: 5)
Called at 5:30 last night for an emergency water heater install. Technician Brookswas out at 7:30am, brought everything up to code, and was done by 10:30. Install is beautiful. My only negative comment is the price went up by about $250 from the worst case scenario I was quoted last night. Small price to pay for peace of mind and speedy service. Highly recommend. -
Review 131 (2024-08-16 - Rating: 5)
Knowledgeable hard working young man. Company was upfront with pricing and potential code updates that ended up being needed. -
Review 132 (2024-08-06 - Rating: 5)
Fast response and service. Very informative. Competitive pricing. -
Review 133 (2024-04-24 - Rating: 5)
Excellent , speedy replacement of our water heater. I highly recommend this company. -
Review 134 (2023-10-30 - Rating: 5)
Very impressed with Water Heaters Now. Nate was very responsive, informative, and their pricing is fair.Would definitely recommend -
Review 135 (2023-10-18 - Rating: 5)
Quick to schedule & install. Very clean & professional. On time, up front with costs. Would recommend & use for future business. -
Review 136 (2023-09-06 - Rating: 5)
If you need a water heater, go with the pros who just do water heaters! The team communicated well and got the job done with a quality Rheem water heater. -
Review 137 (2023-12-04 - Rating: 5)
Great timing, installation and service on my new water heater. Bruce did a great job. -
Review 138 (2024-12-17 - Rating: 5)
Greatly appreciate the professionalism and timely service. -
Review 139 (2023-12-14 - Rating: 5)
Had a great experience switching out our old water heating for a larger unit. Would highly recommend. -
Review 140 (2024-05-14 - Rating: 5)
The crew was great. Right on time, professional, and the installation looks well done. -
Review 141 (2024-08-13 - Rating: 5)
Would use this company again. Great work! -
Review 142 (2024-10-01 - Rating: 5)
Super responsive. Repairman was fantastic. -
Review 143 (2024-05-09 - Rating: 5)
Jake did an awesome job! Great customer service skills! -
Review 144 (2024-05-11 - Rating: 5)
Your workers were very professional. The water heater is very nice. -
Review 145 (2024-12-03 - Rating: 5)
Fast, excellent, professional, & amazing service! -
Review 146 (2023-08-01 - Rating: 5)
Paul was very professional and knowledgeable he took the time to answer all of our questions we appreciated his honesty and thoroughness -
Review 147 (2024-08-22 - Rating: 5)
Fast response very professional. -
Review 148 (2024-11-22 - Rating: 5)
Very professional and quality work! -
Review 149 (2024-05-08 - Rating: 5)
Everyone I spoke with were super nice and knowledgeable about all of the questions I had. Once we figured out what I needed I was able to get an appointment same day and the work was done quickly and professionally. The tech was a super nice guy and everything went without a hitch! Thank you for all your hard work guys. -
Review 150 (2024-04-16 - Rating: 5)
A fair price, on time and professional setup. Would recommend to a friend or family -
Review 151 (2024-04-29 - Rating: 5)
Super friendly and competent installers (usually contractors are one or the other)! -
Review 152 (2024-05-04 - Rating: 5)
Great service, friendly and accommodating. Answered every question fairly and honestly. -
Review 153 (2024-12-17 - Rating: 5)
Clean detailed , timely , polite , professional -
Review 154 (2024-05-03 - Rating: 5)
Reasonably priced and excellent service. Brooks was great. -
Review 155 (2024-04-18 - Rating: 5)
Water Heaters Now! showed up in our dire time of need! Our heated water turned ice cold last night, I called first thing the next morning and John was immensely helpful in getting estimates up front and explaining the warranty plans. Then he was able to offer same day install!!Bruce came out to install our water heater, and he was just the absolute best! He was so supportive in education of our new water heater and made this experience so much better!!You don’t realize how important warm water is, until your husband tells you his morning shower experience attempting at using his camping shower bag hunched over like Gollum in the tub… to now getting to have the most luxurious shower!! -
Review 156 (2024-04-22 - Rating: 4)
Overall, my experience with Water Heaters Now was very positive. They were prompt, neat and efficient. They only complaint I have is the installer went upstairs throughout my house to turn on water faucets after he had installed the water heater without my permission. I would have preferred he asked me before doing so. -
Review 157 (2024-09-28 - Rating: 5)
Brooks did a great job -
Review 158 (2024-08-31 - Rating: 5)
Great communication and very prompt! -
Review 159 (2023-11-14 - Rating: 5)
Great experience. Fast, friendly service. Price competitive. Would recommend. -
Review 160 (2023-11-08 - Rating: 5)
If I could give this company 10,000,000 stars I would! My water heater was leaking and would not heat up the water. I called Water Heaters Now and they recommended I replace my heater. They did all the legwork to check that my current heater was under warranty, and, were able to come the next day to replace my water heater! Bruce was AMAZING; personable, knowledgeable and professional. He installed the new water heater within the window they had provided and he carefully walked me through step by step annual maintenance and all the fun things you don’t pay attention to on the manual (lol!) Plus, I got a free coffee mug.I’m thankful for their service and HIGHLY recommend their services! -
Review 161 (2024-04-15 - Rating: 5)
Jake was so helpful! I highly recommend using this company! Great customer service. -
Review 162 (2024-05-14 - Rating: 5)
Great company and great service, thanks Aiden. -
Review 163 (2023-12-06 - Rating: 5)
One of the best experiences Ive had purchasing appliance! Both Nate and Bruce were very professional, attentive and thorough. Their pricing was the most competitive after doing research and calling over 20 places. The installation was done on time as promised and Bruce did a phenomenal job with the install. Everything was solid and clean. He took the time to walk me through everything that was done along with steps for regular maintenance. At no point did they try to up-sale. I plan on referring Water Heaters Now to friends and family. Thanks guys and a pleasure doing business with you all. Its hard to find genuine and trusted companies these days. So glad I found you yall! -
Review 164 (2023-09-27 - Rating: 5)
I live in a SLP condo that had a code change requiring the water heater to be 4 ft off the ground. Water Heaters Now built the platform, installed the water heater, helped me reconfigure my closet & referred me to an amazing electrician to finalize the install. I called on a Sunday and I had hot water by Monday afternoon. John was my coordinator and his communication skills are unmatched! Jake and Bruce were my techs. They were knowledgeable, friendly, calming and had years of experience. They also gave me tips to extend the life of my water heater. I would give them 10 Stars if I could! They also put a little install sticker on my water heater with their names and I think of them warmly every I see it :) -
Review 165 (2023-12-12 - Rating: 5)
I have used Water Heaters Now (3) times at (3) different properties, and I continue to be FLOORED by the level of service. My most recent water heater that needed replacing went out on a Sunday. I called the number assuming Id leave a message to be called the next day when they were open. I ended up hanging up before leaving a message, but minutes later, they called me back. I had a time set for the next day within minutes.They were on time, clear in the scope of work and did great work. Truly cant recommend this company enough. Their name sounds a little gimmicky - but they deliver on every part of the project and are my one and only call ! -
Review 166 (2023-10-30 - Rating: 5)
I contacted Water Heaters Now, and received a quick response! My questions and concerns about my specific projects and potential problems were immediately addressed with solutions that would be used if my concerns did occur during the job. Thankfully this was discussed because it was needed during the job. The solutions were used and the problem I was concerned about was fixed beautifully without any stress. They knew how to address the problems and came prepared to do so, so there were not second trips out to the homeI was able to have the service provided quicker than I actually needed, so no wait time on my end, they accommodated my schedule and my disability needsAidan was thoughtful, kind, considerate and thorough with the job, explaining the new water heater, install and maintenance. He was also considerate of the special needs in the home.I wont use anyone else ever again! -
Review 167 (2024-04-13 - Rating: 5)
Aiden with water heaters now took care of my water heater needs. They were very fast and professional especially for needing to fit in tight space my water heater needed to go. I would recommend them for anyone needing a water heater. -
Review 168 (2024-04-19 - Rating: 5)
Fast and professional. Jake was amazing! -
Review 169 (2023-12-29 - Rating: 5)
On time, professional and great clean up. Could not ask for more!!! -
Review 170 (2023-10-16 - Rating: 5)
Wow, these guys know what they are doing. Aiden was great to work with, He also gave me options to choose from. No pressure. I ended up with a much better product and installation than expected. Thanks for a great job done. -
Review 171 (2024-01-17 - Rating: 5)
Showed up quickly, did a clean and efficient job. -
Review 172 (2024-01-12 - Rating: 5)
Nate was able to schedule me same day appointment and Brooks completed the jobs in only couple hours -
Review 173 (2024-01-13 - Rating: 5)
Great service, fast and efficient! Much appreciated! -
Review 174 (2024-04-10 - Rating: 5)
Brooks did extra work to complete this project. Thanks a lot. -
Review 175 (2023-10-12 - Rating: 5)
Fair price. Very professional and take the time to provide explanations. -
Review 176 (2024-05-09 - Rating: 5)
Knowledgeable, professional, courteous, readily answers questions, great work -
Review 177 (2024-04-01 - Rating: 5)
Excellent job. Very happy with the work. -
Review 178 (2024-04-25 - Rating: 4)
Punctual knowledgeable and customer orientedGreat people -
Review 179 (2024-04-02 - Rating: 5)
Easy to work with!! Much appreciated. -
Review 180 (2023-07-21 - Rating: 5)
Great experience, very thorough and communicated everything clearly. -
Review 181 (2023-11-14 - Rating: 5)
Wonderful service all the way around! Nothing but satisfaction!! -
Review 182 (2023-12-04 - Rating: 5)
Very friendly and informative installer with all of our questions answered -
Review 183 (2023-09-14 - Rating: 5)
Had our leaking water heater replaced within 1 day of calling. Great work by the whole team to get it hooked up so quickly. -
Review 184 (2024-04-23 - Rating: 5)
Great service and speedy as advertised. -
Review 185 (2024-01-11 - Rating: 5)
Extra attention to detail, love the service -
Review 186 (2024-04-18 - Rating: 5)
Great service once again! -
Review 187 (2024-01-21 - Rating: 5)
Great courteous capable service -
Review 188 (2024-05-19 - Rating: 5)
Quick and efficient service. -
Review 189 (2023-10-03 - Rating: 5)
Excellent -
Review 190 (2023-07-18 - Rating: 5)
Paul was fantastic -
Review 191 (2023-09-06 - Rating: 5)
Excellent service! -
Review 192 (2024-05-18 - Rating: 5)
Trustworthy -
Review 193 (2025-01-10 - Rating: 5)
Everything was done very professionally and it seems to be working well. The city water inspector was also pleased and passed the installation. Now I am waiting to see evidence of the savings I was told to expect. -
Review 194 (2025-01-10 - Rating: 5)
I could not be happier with the service I received from Water Heaters Now. Everyone I dealt with was friendly, professional and extremely capable. I strongly recommend going with them if you want total assurance that the job was done right.