Capital Mechanical LLC

Located in Sterling, Virginia

Address: 22720 Ladbrook Dr, Sterling, VA 20166, United States

Phone: +1 703-433-9323

Rating: 4.4

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Review 1 (2024-08-09 - Rating: 5)
Jose came out to diagnose an issue that I was convinced was related to plumbing (water seeping through ceiling). He discussed all of the options with me which involved cutting into drywall (with my encouragement and approval) and sure enough, it was an HVAC issue. Jose handled my questions and concerns with grace and humor and did not make me feel silly (this is not always guaranteed when dealing with contractors--you dont know what you dont know and some folks take advantage of that). Caveats--while all the trades folks that I have worked with from CapMec have been awesome, it is important to know that you will be charged for any diagnostic visit to your home, no matter how big or small the job. They tell you this over the phone so its not a surprise. Also, I initially had difficulty getting an appointment within what I considered a reasonable window for wet/leaking drywall and felt as if the CSR in charge of triage wasnt that experienced and/or just didnt take me or my anxiety seriously. I was initially furious about not being able to get an appointment within 24 hours but to her credit she called back a couple of times and I was able to get a satisfactory resolution to the problem. Issue resolved quickly and with professionalism with assistance from Jose and Wayne.

Review 2 (2024-03-06 - Rating: 5)
I had the pleasure of working with Steven a few weeks ago to get my water tank flushed. He is very patient, knowledgeable and well prepared to answer questions. This was my first time performing this process, he ensured that he explained in detail what he was doing and why it was important. He informed me the process would take a couple hours because his job was to check every pipe and faucet to ensure it was working properly before he flushed the tank. I felt peace of mind because I had someone review the pipes to confirm I had no leaks, and everything was working as it should. I have recommended them to my family, friends, and neighbors. Job well done.

Review 3 (2023-10-18 - Rating: 5)
I had discussed water treatment with several different companies; Wayne was extremely knowledgeable, and informative. He wanted to make sure that our issues were solved, and we understood the reason for each part of the system. Unlike others who offered some general catch-all that didnt target our actual issue nor did they explain why they were suggesting specific systems. Geoff, our technician, installed the system and was very courteous and professional. He made sure to do the job right and was very thorough.

Review 4 (2024-03-25 - Rating: 5)
I had the extreme pleasure of working with Jacob Ratliff and I was thoroughly pleased with his professionalism and knowledge. Jacob arrived a few minutes early, and unfortunately, I was in a meeting, he patiently waited for me to complete my meeting, so he could assist me with reviewing my plumbing concerns.He greeted me even though I made him wait for a few minutes with a smile and listened to my concerns and followed up by investigating to ensure that I was not having any plumbing issues. Jacobs Impeccable service included rechecking all the faucets to make sure that everything was working as it should. He shared his knowledge with me about plumbing and how it works, and what I need to look for in case there might be an issue.Jacob was so professional and thorough that I’ve requested to have him as my permanent technician. It’s very rare to find people who care about the work they do and treat other peoples home as if it were their own. I look forward to working with him for many years to come.

Review 5 (2023-06-28 - Rating: 5)
Geoff was absolutely wonderful. He was very professional and knew exactly what to do. He was a huge comfort in getting my water heater fixed. It was such a positive experience in getting outstanding customer service. I am SO grateful!!

Review 6 (2022-08-25 - Rating: 5)
Ive been using Capital Mechanical for my plumbing service requirements for the past 8 years, and they are wonderful! Their service department (especially Brenda) is always responsive, their technicians consistently arrive on time, and they do high quality work at a fair price. All of the plumbers Ive worked with there have been great, but my most recent experience was with Geoff, who was terrific. He put in extra time diagnosing a sump pump problem and repairing my garbage disposal, and he made sure that I was satisfied with the results before he left. He was personable, professional, and very neat and clean. This is the standard of work I consistently expect from Capital Mechanical and they always come through. I highly recommend this company.

Review 7 (2024-09-25 - Rating: 5)
I want to say a Big thank you to Joseph Necessary of Capital Mechanical. Shortly after I moved to my new home, my shower was leaking after turning my faucet. I called Capital Mechanical and spoke to Wayne. He sent Joseph right away to fix it as quickly as possible. Due to the dripping sound, I havent been able to sleep in my bedroom for about a week. I was also worried about my water bill. Joseph came in this morning. He was respectful, polite, and nice, and he listened to all the concerns I had. He not only fixed the leak, but he also increased my water temperature, which I requested, and quickly placed a valve under one of my sinks that was accidentally overlooked. To top it all off, I needed some info about getting a water softener. Joseph graciously directed me to the expert for that. I truly appreciated your excellent service today, Joseph. Again, thank you and Capital Mechanical for resolving all my issues. God bless you :)

Review 8 (2022-01-21 - Rating: 5)
I had a broken Water Heater in the middle of winter and one of my friends recommended Capital Mechanical and its been amazing working with them. They were thorough professionals, got my appointment scheduled quickly and had the problem taken care of in a timely manner. Derek was very informative, even though it was a matter of replacing a broken part, he checked all other aspects of the heater to ensure its not a bigger problem. Derek and his team have been really helpful and I am glad I chose Capital Mechanical.

Review 9 (2023-03-16 - Rating: 5)
There was a leak in our basement coming out of an air vent and we had no idea where it would be coming from and called Capital Mechanical to find this needle in the haystack. I was truly dreading this. Capital Mechanical arrived on time, was extremely courteous and empathetic to my plight. The technician they sent was genuinely interested in helping me solve the problem and thoughtfully problem solved the issue within about 30 minutes. I really liked the guys that came out and respected them professionally. Doesn’t get bettered than that.

Review 10 (2022-09-09 - Rating: 5)
We used Capital Mechanical to drain the water and clean the system out. Scheduling was quick and easy, and they had someone out within a few days which is unheard of for scheduling appointments.The technician they sent was absolutely fantastic and the best weve had from any technician, be it electrical, outdoor/pest, HVAC, or any others weve used. This company has quality employees who truly care and know what theyre doing.

Review 11 (2023-04-11 - Rating: 5)
Jose and Wayne were able to track down a hard to detect leak from a second floor bathtub. They did everything possible to determine the source of the leak and correct it. They were extremely professional and thorough and I cant thank them enough for their help.

Review 12 (2023-01-06 - Rating: 5)
Over the Christmas hoilday, we returned home and noticed there was no hot water. The pilot light would not ignite after several attempts. I called Capital Mechanical and they responded promptly. When the tech arrived Greg Stubin, he quickly ascertained the issue. The burner plate on the water heater went bad. Greg was super knowledgeable of the issue and fixed it within minutes. His quick diagnosis put us back in working order and we are pleased with the service.

Review 13 (2022-08-26 - Rating: 5)
We have happily used Capital Mechanical for many years at three different properties. We had everything done from faucet exchanges, toilet installs, hot water heater replacement to an emergency fix to a sump pump that had failed (they were not the original installer). Capital Mechanical installed a new sump pump and battery backup system, repaired the plumbing connections to carry the water uphill and outside thus putting our minds at ease as our basement flooding was constant source of worry for us.Their service department is very responsive, on time, professional, and gets the job done!We will continue to use Capital Mechanical and highly recommend them!Tom

Review 14 (2023-02-27 - Rating: 5)
Our water had turned brown and smelled like metal. Wayne Swartz responded to my request for help. Mr. Swartz was knowledgeable, professional, helpful, and personable. He has even called twice since then to see how we are doing getting cleaner water. We are impressed with his attention to detail, compassion, and follow up calls. We will happily call Capital Mechanical and Wayne Swartz the next time we need plumbing help. Sincerely, Betty Rost

Review 15 (2022-01-27 - Rating: 5)
Jacob D. was extremely helpful. He is not only exceedingly polite, helpful, and knowledgeable, but he also takes a personal interest in making sure that all of his customers are completely satisfied before he leaves. For all that needed to be done, we were all taken care of in less than 60 minutes! For all of your plumbing requirements, I highly suggest Capital Mechanical LLC and Jacob D.! From: Sev

Review 16 (2023-04-12 - Rating: 5)
Technician was very helpful, professional, efficient. My only wish is that there was a warranty registration card and warranty information to ensure we have warranty coverage for a new ejector pump.

Review 17 (2022-03-25 - Rating: 5)
They are great! I have called Capital Mechanical several times for various needs and every single time the customer service from Brenda, the service rep, and the technician, Greg, has been impeccable! These poeple care about their customers and they go out of their way to make you happy with the work and a fair price! I give them a highest rating!! (though my google handle is joe schmoe thats just for fun. My wife and I are real homeowners. So, yes, this review is real)

Review 18 (2021-12-15 - Rating: 5)
Jacob was really professional and he is on time and explained patiently everything and went above the expectations, he also fixed my water heating problem and also explained what causes this and fixed right away and also provided some home owner maintenance tips with respect to plumbing. Great service and I recommend this company

Review 19 (2021-10-22 - Rating: 5)
To Brenda, Fred and Derek. My wife and I would like to extend our gratitude for you all’s hard and dedication to getting our hot water issue resolved.You guys were very quick to respond to our service requests and professional throughout the whole process. Capital Mechanical provided absolutely the best plumbing service a homeowner could ask for!!

Review 20 (2024-01-04 - Rating: 5)
Jacob was great! Capital solved my water heater issues. Great service Great Technicians.

Review 21 (2023-05-29 - Rating: 5)
Excellent service on very short notice! Jeff did a great job fixing shower leak and turn off so it didn’t ruin Memorial Day weekend travel plans.

Review 22 (2022-09-14 - Rating: 5)
Derick and Captial Mechanical are great to work with. They are always on time and perform to the highest expectations. I wish all of the contractors I worked with were this easy to work with. Keep up the great work!

Review 23 (2022-11-20 - Rating: 5)
I had an external underground pipe leak and technicians Seth and Grisha came out and did a stellar job of digging to find and repair the leak. They were on time, professional, got the job done, took pictures, cleaned up and answered all of my questions. Thank you!

Review 24 (2022-12-02 - Rating: 5)
The technician was extremely professional and great to work with. He made my wife and I feel very comfortable with the work he was doing. Great asset!

Review 25 (2022-03-25 - Rating: 5)
Had a few issues with garden spigots not working properly. Jacob came out and gave great advice and service. Extremely knowledgeable and great to work with.

Review 26 (2022-12-12 - Rating: 5)
Service by Jacob was on-time, fast, effective, and he spent time explaining maintenance tips. Much appreciated.

Review 27 (2024-01-26 - Rating: 5)
Good, quick service. The tech was a nice guy. All good thanks!

Review 28 (2024-04-29 - Rating: 5)
Great experience! Tech was knowledgeable and efficient.

Review 29 (2023-04-06 - Rating: 5)
What a nice guy. He was very professional and knowledgeable.Thank you!

Review 30 (2023-08-04 - Rating: 5)
Jacob was the man for the job and I’m looking forward to him completing the job, thank you

Review 31 (2022-02-07 - Rating: 5)
Best plumbers out there! No one will match their service. Highly recommend!!

Review 32 (2023-06-28 - Rating: 5)
Great work and very friendly service - really appreciated it.

Review 33 (2021-07-16 - Rating: 5)
Called Capital Mechanical to install my water filter and softener. They were at my house a few days later to test the water and a few days after that to install. Wayne and Zack made sure to explain everything to me and patiently answered my thousands of questions. They sent an email when they were leaving for the appointment, so I knew they were on their way. We are extremely happy and appreciate their prompt and professional service. Thank you!

Review 34 (2022-12-07 - Rating: 5)
Efficient, reliable and professional technicians. I highly recommend!

Review 35 (2023-05-22 - Rating: 5)
Highly recommend! A+ quality & service!

Review 36 (2022-03-25 - Rating: 5)
The service arrangement was made promptly and on time. The technician was very knowledgeable and gave a right diagnosis and a plan for closure.

Review 37 (2021-08-29 - Rating: 5)
The works was done on time as promised with quality workmanship.I could see that they take pride in doing a great job.