Cardinal Plumbing Heating & Air Inc
Located in Sterling, Virginia
Address: 104 Carpenter Dr Suite D, Sterling, VA 20164, United States
Phone: +1 703-721-8888
Rating: 4.9
Services
- Online estimates
- On-site services
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- LGBTQ+ friendly
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air duct cleaning service
- Furnace repair service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-12-02 - Rating: 5)
I couldnāt be happier with my experience using Cardinal. I had a late night leak and was worried about how much fixing it would cost. Cardinalās technician Jake was helpful, informative, and knowledgeable. He offered me a price for addressing the exact issue, but also diagnosed an underlying issue that may have contributed to the original problem. He also offered the yearly service plan, which cost much less than I had anticipated; but he wasnāt pushy about it. He worked extremely quickly and cleaned up after his work. Couldnāt be happier with my choice to use Cardinal! -
Review 2 (2024-10-19 - Rating: 5)
Iāve been using Cardinal on and off for a decade for HVAC and even an upstairs bathtub leak that damaged the ceiling below. They are always responsive, punctual, thorough, and respectful. This time, I had mold growing in our basement (yet the drywall was dry - I was perplexed). I didnāt want to take any chances āsaving moneyā with a random plumber. Mike was wonderful. It turns out this slow interior pipe leak was buffered by a loose board builders left inside the ceiling and it absorbed the moisture (why my ceiling wasnāt sopping wet), but of course it didnāt stop the mold. Mike quickly diagnosed and replaced the 44 yr old pipe that was dripping, helped us inspect for any additional mold (nope), and gave followup instruction to make sure it dries before patching to be sure sure. From booking online the evening before to repaired next day, we are so happy to have this fixed quickly and professionally! Iām relieved this wasnāt a bigger problem, but I knew they would be the right call either way. -
Review 3 (2024-12-28 - Rating: 5)
I had a great experience with Cardinal Plumbing (furnace) and would recommend to anyone in the dmv area. Jhony, Victor, Jon & Ron were all very informative, professional and you could tell they truly cared about their service and customer experience. Cardinal was quick in responding in being able to schedule appts same day as well. -
Review 4 (2024-11-20 - Rating: 5)
Alex was polite and professional! Yet we both agreed that had Cardinal did some initial screening, his trip could have been avoided. I wanted a kitchen sink replacement mounted UNDER the quartz countertop. Well turns out Cardinal doesnāt do that, only drop-ins, a total waste of time for both of us. š¢ -
Review 5 (2024-08-08 - Rating: 5)
No one likes having a major home repair. That being said, the experience I had with Cardinal was probably the simplest and least stressful home repair Iāve ever had. You get regular updates on arrival times and a picture of the technician. Clean nice looking vehicles which from my perspective is a sign of a well run company. Anthony arrived on time and quickly determined what my issue was. He never seemed rushed and took his time answering all my questions. I was impressed and decided to use Cardinal for my plumbing project. I was shocked when Anthony said they could do the work today and set a time. Additional technicians (Jonathan) quickly arrived with a new hot water tank, new copper lines, main water valve, and pressure regulator. The work was done in a reasonable amount of time and done to code. The work areas were left clean. Very impressed with Cardinal! -
Review 6 (2024-12-14 - Rating: 5)
Cardinal came to my house quickly, the day I called, to assess my hot water heater and were able to switch it out the very next day! They are very communicative. The plumbers each explained why/ what they were doing. They were gracious and it was a great experience! I will definitely use Cardinal again. -
Review 7 (2024-03-20 - Rating: 5)
Garrett and Chris were excellent! We had to have our HVAC system replaced since our old system was probably 30 years old. They were professional, knowledgeable, and personable. Garrett went above and beyond to explain what he was doing and what I could do to keep the system running at peak efficiency. I was not happy that I had to replace my unit but it was time and Cardinal made the process as stress free as possible. Financing was an easy process and the estimate was spot on. Thank you Cardinal and thank you Chris and Garrett! -
Review 8 (2024-12-30 - Rating: 5)
Jake was awesome. Took time to look over everything to make sure he got fix right. Very helpful in providing tips to assist with small issues.Have been impressed with Cardinalās service since we switched. -
Review 9 (2024-10-25 - Rating: 5)
Cardinal Plumbing was excellent while we were selling our home. Issues were found with our furnace during the inspection process and they came and evaluated possible issues in a quick manner.. There were a few suggestions of possible issues and they provided options for repair without forcing any one solution in a range of possible costs. Ultimately we made the decision to replace it prior to closing and we had a short window of time to get this completed. Pablo and his team worked quick to get this done so we could close by our scheduled date. We really appreciate everything they did for us and will recommend their services to everyone. -
Review 10 (2024-12-12 - Rating: 5)
I had a ten year old hot water heater that began to leak. I met with a technician named Stephen from Cardinal Plumbing who evaluated the problem and gave me several options with no pressure sale tactics (which I appreciated). I decided to replace the old heater and Stephen had it scheduled that same afternoon. Jonathon (installer) and his assistant had the old heater replaced in about 3 hours. They did a phenomenal and professional job. Jonathon took time to explain what was installed, the functions I needed to understand, and did a professional job improving the set up I had tremendously. I would recommend Cardinal Plumbing for anyone that wants a professional licensed company that stands behind their work. -
Review 11 (2024-11-19 - Rating: 5)
Max M with Cardinal Plumbing worked all day with Brian in our basement replacing the 75 gallon LP water heater and installing a water treatment system. Their level of cleanliness and caution was excellent. They wore shoe protection, covered the flooring where they were working and transported tools and supplies in orange buckets. I appreciate their patient friendly character while explaining and answering my many questions. They left our utility closet clean and shiny with new copper pipes. I observed Max and Brian exploring every pipe and connect with their hands checking for possible leaking. I observed their desire to provide an excellent install. The new copper plumbing looks like a beautiful artwork display! -
Review 12 (2024-12-22 - Rating: 5)
Willie was fantastic. He let me talk through the issue and then identified what the possible causes were. He went through each of the issues and then walked me through what he did. Every technician is great to work with at Cardinal Plumbing...Thank you for the consistency in service. -
Review 13 (2024-11-26 - Rating: 5)
This was my first experience with Cardinal Plumbing and Willie did a great job! He diagnosed the problem very quickly and even showed up to his appointment time early. The staff was very good at communicating and I would 100% use them again. -
Review 14 (2024-12-14 - Rating: 5)
It was Friday night at 6pm and our ceiling started to leak. Because we have a service membership with them, the fabulous folks at Cardinal Plumbing sent someone out within the hour! I cant recommend this company highly enough. Everyone weve worked with - from the phone operators to the HVAC technicians and plumbing professionals - have all been wonderful. Incredibly friendly, professional, and great service. Do yourself a favor, hire them! -
Review 15 (2024-08-14 - Rating: 5)
A wonderful experience from start to finish! Scheduling online was so easy and a technician was able to come out within a couple of days for our non-emergency issue. I very much appreciated that I was sent the name of our technician and his picture in advance, an uncommon but very much appreciated safety procedure. Jorge our technician was friendly, capable, and clearly laid out some options with estimates for me to consider. I never felt pressured or like I was being āsoldā on the membership option, but rather he laid out all the facts so I could make an informed decision. I will definitely be using Cardinal again in the future for all my plumbing needs and have already recommended them to friends and family. -
Review 16 (2024-12-20 - Rating: 5)
We have recently had a lot of work done in our 4 Story townhouse. Cardinal recommended we have duck cleaning done. I dreaded this because I was concerned the equipment would be large and things could be damaged. I could not believe how well Isaiah and his team handle this job. Isaiah explained in detail all that had to be done. There were three men, and they were totally considerate of my home and furnishings. We are second owners But apparently, from the pictures I saw This had it not been done before. Itās wonderful to feel like youāre breathing clean air! And if itās Cardinal, You know youāre getting the best people to do the job!! -
Review 17 (2024-07-31 - Rating: 5)
I found Cardinal online when searching for plumbers in my area and was impressed by the reviews. Well, they did not disappoint. Jake was our tech and he called ahead and was able to accommodate us earlier than expected. The low water pressure in our bathroom faucet was an easy fix by cleaning the aerator. I was so pleased with the results and the reasonable price for service. Jake was friendly knowledgeable, and professional. He even checked the status of our water heater due to its age. Cardinalās customer service is excellent and they kept in touch right up to the scheduled visit. It has become our new go-to plumber and I will recommend them to friends and neighbors. -
Review 18 (2024-09-29 - Rating: 5)
Cardinal recently performed a plumbing inspection of my home as part of their maintenance program. Stephen from Cardinal was on time, friendly and professional. He explained to me what items he was checking and his assessment of this status of each item. He helped me understand which items were of more versus less concern. I had a great experience with Stephen. Cardinal has made installations and repairs for me in the past and their work is always top-notch. -
Review 19 (2024-09-17 - Rating: 5)
Iāve been with Cardinal for several years now. They really are the best. I place significance on work quality and customer service, and Cardinal Plumbing delivers both every time without fail. I have . Iāve had them take care of major projects such as installing a whole house gas line in my house, two hvacs, hot water heater, water softening system, and smaller jobs as well. All done with extreme satisfaction. These are my go-to guys and I cannot recommend them enough. -
Review 20 (2024-10-18 - Rating: 5)
My home is nearly 80 years old and the old cast iron main drain pipe had sprouted a leak somewhere. Rodrigo and Jonathan spent a full day replacing it with new PVC (and fixing some other things along the way) - it was a huge job. I really appreciated how careful they were to disrupt things as little as possible, how they kept me informed every step of the way, and cleaned things up very nicely afterward. Super nice guys - courteous and professional - and obviously know their stuff. Iām very pleased I chose Cardinal Plumbing for this job. -
Review 21 (2024-12-15 - Rating: 5)
The job of replacing two external faucets was a bit more complicated than originally thought. Jonathan and Danny were exceptional. They made some useful improvements and made sure I was aware of everything about the new system. Would highly recommend them and the company! -
Review 22 (2024-09-25 - Rating: 5)
We had an issue where we just moved into a new home and went to replace the kitchen faucet and the water shut off would not turn off. We were able to get a same day appointment with Cardinal. Stephen arrived and was super friendly and personable, walked us through his inspection and explained why he thought the shut off was not working, gave us pricing estimates for different options, he left to get a few parts, returned, and completed the job! I would highly recommend Stephen (and Cardinal!) for any of your plumbing needs! -
Review 23 (2024-12-16 - Rating: 5)
Angelo was timely, professional and communicated with me prior to arriving. I did not have a paper copy of the form I needed to submit to my condo association, so Angelo filled out the form via email and sent in right back to me. I will use Cardinal again and will recommend to them to others. -
Review 24 (2024-12-18 - Rating: 5)
Had a great experience with Mike on a plumbing repair. We replaced the old saddle valve to my furnace humidifier with a 1/4 turn and replaced the leaking water supply line with copper. Super happy with Mikes work! -
Review 25 (2024-08-27 - Rating: 5)
From the people who answer the phones to the technicians and top management, my many experiences with this company for my plumbing needs have been nothing but the best.The technicians send a text with their picture and a short profile, stating they are on their way as well as a link to track them which really helps in meeting them. I really like that they take photos before and after the job and send them in an email along with a job description and estimate or invoice. They call to report what is happening while on the job if Iām not on site and they respond to my questions promptly within the day. The excellent technicians that have serviced my home were Andrew, Zach and Jonathan.In my most recent experience, the Operations Manager at Cardinal Plumbing, Patrick Garner, made himself available when the technicians could not answer my questions. He showed genuine concern to help me solve the problem I had and even checked in with updates without my asking. He really helped resolve my situation with a difficult Condo Association in communicating on my behalf the scope of work proposed and follow-up details with them until the project was completed. His patience, understanding, excellent communication skills and ability to work for the customerās best interest are qualities rarely seen. I highly recommend Cardinal! -
Review 26 (2024-11-20 - Rating: 5)
Cardinal employee Alex is a professional and friendly plumber. We called to repair a leak and he identified the source of the leak as well as some valves that needed replacement. We use Cardinal for our plumbing and HVAC service. Very happy with this company, their employees, and the quality of their work. Highly recommended. -
Review 27 (2024-11-07 - Rating: 5)
I recently had Willie Plumber come to our dental clinic to address an odor issue, and I couldnt be more pleased with the results! He was punctual, professional, and really took the time to understand the problem. Willie worked efficiently and left everything spotless after the job. The clinic smells fresh, and our team is so relieved. Highly recommended Willie for any plumbing needs - fabtastic job and great service! -
Review 28 (2024-05-17 - Rating: 5)
Responded very quickly to my call regarding service for my toilets. Work was scheduled and completed the next day and I am very pleased witjh the new toilets and the installation of the toilets. Provided additional service for my water heater and water pressure. Very happy with services provided. -
Review 29 (2024-12-17 - Rating: 5)
Weve had a bad leak from our shower that was leaking through to the ceiling below. Willie quickly found the problem and we are scheduling a repair. Willie was knowledgeable, friendly, and explained our options clearly. I would highly recommend Cardinal Plumbing based on our experience. -
Review 30 (2024-12-03 - Rating: 5)
The guys from Cardinal did an excellent job cleaning our heating ducts. They were on time, courteous, and very competent in carrying out the duct cleaning. I highly recommend Cardinal! -
Review 31 (2024-12-26 - Rating: 5)
Willie is an awesome technician. As a new home owner he provided me many insights about areas where I should give forethought too protect my home and family. Thanks Willie! -
Review 32 (2024-10-02 - Rating: 5)
Was a great pleasure to have Jake at our home today. He addressed all of our service issues in a very timely manner. Gave me some simple tips to keep in mind as well to help with our general upkeep in the future. Its a huge relief to have this kind of honesty, and expertise when we have plumbing concerns. I really love this company. -
Review 33 (2023-07-10 - Rating: 5)
Our a/c unit died during the hottest part of summer and we called cardinal who send Chris(tech) , Joseph (sales)and Rafael (installation)out over the next few days and they all were early to the appointments and kept the job on schedule. All three were wonderful to work with and I trust them all to continue working with them on future projects. The company gave us portable units to keep us cool over the weekend for free which kept us sane. The price also stayed in our budget and did not go up over the course of the project. We would highly highly highly recommend this company and team. -
Review 34 (2024-12-09 - Rating: 5)
Angelo was great. He came right on time and was able to diagnose the problem within minutes. He had to leave for a little bit to get the right parts and was back within 20 mins to finish the job. Couldnāt have asked for more from Angelo and Cardinal! -
Review 35 (2024-11-26 - Rating: 5)
We had a clogged kitchen sink & Cardinal was able to come out the next day for us. Willie was a great technician & got us all fixed up right in time for the holiday. We will definitely use Cardinal for our future needs. -
Review 36 (2024-12-31 - Rating: 5)
Reasonably priced (we got a second opinion). Knowledgeable, attentive to detail, not trying to sell us extra services. The business is highly communicative. We will call them again! -
Review 37 (2024-11-20 - Rating: 5)
When our fridge unexpectedly died, Lowes was unable to install the new one due to an existing water line and ended up leaving it in the middle of our kitchen. We were in a tough spot, but Cardinal came through for us in a BIG way! From the moment we called, their team was understanding, efficient, and ready to help. They sent out Darion, and what a pleasure he was to work with!Darion was not only professional and knowledgeable, but he also went above and beyond to make the entire process stress-free, as did everyone on the team that I spoke with. He explained everything clearly, worked efficiently, and made sure we were completely satisfied before he left. We also have to give a special shoutout to Garred, who initially stopped by just to grab a tool but ended up jumping in to help and clean up!The kindness and willingness to go the extra mile made a huge difference. Both technicians turned a stressful situation into a smooth and positive experience.Weāre so grateful for Cardinalās quick response and exceptional service during a difficult time. If youāre looking for a company that genuinely cares about its customers, look no further. Cardinal has earned our trust and our highest recommendation! -
Review 38 (2024-08-16 - Rating: 5)
Once again Iām so grateful to Cardinal, this time for plumbing service! We had a sump pump fail during a major rainstorm, and Hugo responded quickly to get a new one replaced within a day. We are very happy with our member subscription and will definitely call Cardinal again for any service needs in the future! -
Review 39 (2024-10-21 - Rating: 5)
Cardinal heating and plumbing is always professional, on time, and trustworthy. We are always pleased with the customer service team, as well as every technician that has ever been deployed to our home. Great people! Great heating and plumbing services! -
Review 40 (2024-12-23 - Rating: 5)
Jake came out, quickly identified the issue and rectified it. Fair pricing, super easy to work with, great communication, and nice people! Highly recommend! -
Review 41 (2024-08-06 - Rating: 5)
I recently had a fantastic experience with Cardinal Plumbing Heating & Air Inc when we encountered a water issue at our home and were notified by Loudoun water. It turned out to be a problem with our irrigation system. From start to finish, the service was exceptional. I spoke with Joy, who was incredibly helpful and accommodating. She made the process easy and was able to schedule a convenient time for us quickly. Anthony, the technician who came out to diagnose the problem, was professional and knowledgeable. He arrived on time and identified the issue was with our irrigation system instead of inside the home. Anthony took pictures of the part of the irrigation system that had the problem and advised to call the company asap. Overall, I am very impressed with Cardinal Plumbing Heating & Air Inc service. They turned a stressful situation into a smooth and worry-free experience. I highly recommend them to anyone in need of plumbing services! -
Review 42 (2024-12-16 - Rating: 5)
A good job by Willie to assess the water leak problem coming from the master shower. Made a good recommendation on how to proceed with locating the source of the leak with another company which specializes in locating water leaks. I appreciate his honesty in recommending another company instead of just trying to do this difficult job by himself, and possibly making things worse. -
Review 43 (2024-10-21 - Rating: 5)
I am very happy with meticulous plumbing of Brian and Maxwell and would recommended them to others. They were great, on time, they left everything nice and clean. I am really happy with you guys and will recommended you to others. I hope that is a testament to how much I appreciate you guys. -
Review 44 (2024-11-19 - Rating: 5)
Update: In response to my complaint, the Operations manager Patrick reached out to me and acknowledged the miscommunication.. he had his team look into the requirements and got it addressed. Mistakes do happen, but hats off to the responsiveness and resolve to make it right. Thank you Patrick and Cardinal plumbing!!---------------------------Needed an inspection for HOA purposes which is supposed to identify and report possible leaks and also treat condensate line with algaecide spray. When I called for the appointment, they claimed they know exactly what is required for HOA inspections but when the technician showed up, he said he didnt know what each HOA requires and did not carry the algaecide spray with him. He ended up sending me an estimate for 7k to replace plumbing parts and the water heater. Very disappointed. -
Review 45 (2024-11-20 - Rating: 5)
Out standing!Rodrigo and Jonathan was Excellent andMuch more than I expected!Could you send Jon every year to our house?So I can stay Cardinal.I was going to leave Cadinal for PLUMBING ISSUES every year!Money Momey, Repairs, Repairs every year! -
Review 46 (2024-06-06 - Rating: 5)
Cardinal really did a great job in our townhome. We had a number of faucet replacements, along with under-counter valve replacements. We had a great experience with Hugo on the assessment. He took the time to clearly explain the work that needs to be done on the plumbing in my home. I feel like I have a real understanding of the upcoming job. Jonathan and Dean did a phenomenal job. They were professional and courteous and efficient. Cardinal is highly recommended for small jobs and large. -
Review 47 (2024-11-11 - Rating: 5)
Willie came by and gave an honest estimate and thorough details of what it would cost to fix the issue. He was very professional and courteous. Thank you and hope to do business again in the near future. -
Review 48 (2024-10-20 - Rating: 5)
We were very happy with the service by Cardinal. This is the 2nd time we have used them -- a different issue than the first. They texted when on their way. Our service technician, Max, was very friendly, knowledgeable, and thorough. We will be calling on them again. We had them come out for a replacement of our water pressure tank which had failed. We were impressed with the finished job. They used copper pipes instead of the original pvc, which is much appreciated. -
Review 49 (2024-12-12 - Rating: 5)
Daniel was on time friendly and very capable. We ran into a difference in routing the pipe from my original estimate but he handled it expertly. -
Review 50 (2024-09-10 - Rating: 5)
Daniel was great. He repaired a leak and then gave us guidance on another issue. He could have sold us something we didnt need but was honest about a no cost approach to fixing our issue. I would use Cardinal again! -
Review 51 (2024-08-09 - Rating: 4)
Alex was great, very thorough, but I felt the recommended work far exceeded what was needed to solve the issue. I fully appreciated their perspective on taking the recommended actions to possibly prevent future issues but I wasnt interested. We ultimately passed on the work, but it wasnt a negative experience. -
Review 52 (2024-07-28 - Rating: 5)
I was in such a panicked state, my water heater was leaking hot water on a weekend.I called several places and none of them could come until Monday. Cardinal Plumbing saved the day!!Daniel was very prompt, professional and knowledgeable. He explained what the problem was, the approach he would take, how long the job would be. The heater was in a very small tight space, and the location of the pipe was hard to get to. Daniel not only fixed the broken pipe, valve, he replaced it and moved it to a more accessible area. That impressed me. He made it possible to access the valve easier. Thank you for all your help, Daniel. -
Review 53 (2024-08-21 - Rating: 5)
Working with Cardinal was literally the silver lining to our underground pipe leak mess. They are extremely thorough in their communications even include pics & bios of the folks youāre assigned to do the work. They will definitely be our go-to for future work. Anthony Eller, Zack Eanes & Roberto Torres thank you so much for getting things done quickly so that my family could move back home. -
Review 54 (2024-10-26 - Rating: 5)
Water heater blew at 2am and they were able to replace it at a great price the next day. From beginning to end everyone from Cardinal went above and behind to get our hot water back up and running. Big shout out to Jake, Brian, Isaiah and the guy who came with Jake (sorry forgot name) -
Review 55 (2024-07-25 - Rating: 5)
I wanted two hoses attached to the hose bib in the back yard. Trying as much as I could, the existing hose just would not unscrew from the faucet. I called Cardinal and they sent Hugo the very next day. Even he could not get it off. He inspected the water pipe in the crawl space and could not even get the shut off valve to turn. As a result, Hugo came the following day and replaced the hose bib, the shut off valve and added a water pressure gauge I never had. He was exceptionally professional, kind, considerate and friendly. Since he didnāt have everything he needed the first day, he returned the second day, prepped all the work and was ready to go quickly. He completed the job within a couple of hours. Amazing! The new water bib is smooth to operate! So very pleased with Cardinal and their rock star, Hugo! -
Review 56 (2024-11-25 - Rating: 5)
Mike Kohl made a return visit to install vanity faucets in our primary bathroom and fix a diverter in another bathroom. He did an excellent job and the new faucets look great! Thanks, Mike -
Review 57 (2024-08-01 - Rating: 5)
I recently changed my Plumbing and HVAC needs from ARS to Cardinal and I must say Im extremely happy! Im impressed with their diligence in following up, alert messages with the technicians picture and background of who to expect at your home for appointment/service. Great safety feature. Ive had a few issues to resolve in my house. I had to have my duct work redone and Willie Dodd was great! 45yrs of experience. I then had to have a minor rebuild of a toilet in the basement. Jorge was phenomenal! He fixed the issue and went above and beyond to address a fill valve issue in the toilet upstairs and also adjusted my water pressure! The technicians all seem to be happy and knowledgeable employees which in turn makes me a happy customer! -
Review 58 (2024-08-30 - Rating: 5)
They quickly responded to our call and exchanged our ejector pump immediately, great work! -
Review 59 (2024-07-17 - Rating: 5)
We originally called Cardinal Plumbing for what we thought was a simple leak behind our drywall that was connected to our outdoor faucet. Brian Peck responded to the call, and was able to diagnose and fix what turned out to be an extremely demanding and complicated job involving our water main. Brian completed this project same day and kept us informed throughout the entire process. We are very pleased with the price and quality of todays work by Brian Peck and Cardinal Plumbing. We will be using them again in the future. -
Review 60 (2024-07-06 - Rating: 5)
Iāve never written a review before but Daniel was so awesome that I feel like I have to in this case. I had a very unique situation occur with my gas line and he went the extra mile to help me and advocate on behalf of me. He really cares about his job and safety of his clients. Past contractors I have hired have been rude, condescending, and just overall disrespectful. As a very young woman, I often deal with this kind of behavior whenever Iāve hired people to do work on my house. Having people come to my house always puts me on edge and I feel uneasy. But I got none of that with Daniel. He was kind, respectful, caring, and also just an overall friendly guy! Iām so so so so grateful that I got Daniel as my contractor because this situation with the gas company has been such a big disaster and he has brought so much relief to me knowing that heās on my side and willing to go that extra mile to ensure Iām not screwed over by my gas company.He even pointed out little things like water valves, etcā¦ that I might want to consider replacing in my home (old home with outdated infrastructure). But he wasnāt pushy about it as some contractors have been to me in the past.I will for sure be using him in the future for any plumbing issues. -
Review 61 (2024-09-21 - Rating: 5)
Hugo was very professional and courteous. He showed photos of broken down hardware, explained what needed to be repaired, and gave me options. I was very pleased with the service he provided. -
Review 62 (2024-06-17 - Rating: 5)
The team at Cardinal plumbing and Brian Peck, especially, are lifesavers. We had a difficult blockage in our pipes, and Brian worked with us to find the best, most cost-effective solution, even going out of his way to research a new tool to help with the job. The team is also timely, very professional, and courteous. 100% recommend. -
Review 63 (2024-10-25 - Rating: 5)
Dillon came out to investigate a potential leak. He was friendly, knowledgeable, and thorough. Will certainly used Cardinal again in the future for my plumbing needs. -
Review 64 (2024-07-02 - Rating: 5)
Called for a quick estimate. Unfortunately the scope of work turned out to be way larger than we expected but the whole process went smoothly. They were able to come out quickly, and the notification process went smoothly so I knew exactly when the technician was on his way. Will not hesitate to call again! -
Review 65 (2024-08-02 - Rating: 5)
Today Daniel and Alex came out to hydro-jet the pipes and install a new pressure regulating valve with new shut-off valves. I was impressed with how thorough they were and made sure I was updated regularly as the job. Would not hesitate to have Daniel and Alex come out again for any future jobs. -
Review 66 (2024-07-04 - Rating: 5)
I contacted Cardinal Plumbing Heating & Air Inc. after struggling to resolve a stubborn sink clog myself. Despite it being July 4th, they were open for service, which was a pleasant surprise. The representative I spoke with over the phone was courteous and efficiently took down my information. They assured me that a technician would arrive between noon and 4 pm the same day.True to their word, I received a text message to confirm the appointment, and to my surprise, Mr. Hugo arrived exactly at noon. He was professional, with a clean company uniform and prominently displayed the company logo on his van, which immediately instilled confidence.Mr. Hugo took the time to explain the scope of work beforehand and offered various solutions without any pressure to upsell, which Ive unfortunately encountered with other service providers. Once we agreed on the best approach, he efficiently retrieved the necessary tools from his van to not only fix the issue but also ensure minimal mess in my kitchen.Upon completion, he shared his findings and provided helpful tips to prevent future clogs in my sink drainage.Overall, Im thoroughly impressed with the service from Cardinal Plumbing Heating & Air Inc., from the initial phone call to the moment Mr. Hugo left our home. Their professionalism, transparency, and dedication to customer satisfaction are commendable. Thank you, Mr. Hugo, and Cardinal Plumbing Heating & Air Inc., for a job well done! -
Review 67 (2024-08-26 - Rating: 5)
Jake was great fixing a really challenging clog in our kitchen sink. Professional and thorough. Talked me through the problem and the fix. I would definitely use Cardinal Plumbing again. -
Review 68 (2024-11-20 - Rating: 5)
From start to finish the service provided by Willie and Cardinal Plumbing Heating & Air is a 10 out of 10 stars ! Thank you ! -
Review 69 (2024-10-08 - Rating: 5)
I had some major plumbing issues. Three different technicians came out at three different times for different issues I was having. Each one of them was unbelievably professional explained everything to me clearly and they were great to work with and super responsive and prompt. -
Review 70 (2024-06-28 - Rating: 5)
Our dedicated service representative, Jake, delivered exceptional service that exceeded expectations. Upon experiencing skepticism towards the initial water leak diagnosis provided by another company, we sought a second opinion from Cardinal Plumbing. Jakes professional demeanor and meticulous approach to diagnosing the issue left a lasting impression. By methodically testing various components, including the main line and irrigation system, he identified the true source of the leak, which had been inaccurately pinpointed by the previous company. We are truly grateful for the trustworthy and dependable service provided by Cardinal Plumbing. -
Review 71 (2024-11-21 - Rating: 5)
Very professional. Provided details and opinions before starting the work. -
Review 72 (2024-07-01 - Rating: 5)
Brian Peck has been great to work with. He installed our new kitchen faucet (and garbage disposal) last month. He is professional, knows his craft, friendly and accommodating. We welcome his service again. -
Review 73 (2024-12-17 - Rating: 5)
Mike conducted a thorough and professional inspection. He was pleasant throughout, and offered constructive suggestions for addressing matters that werent yet problems but could become problems. -
Review 74 (2024-06-17 - Rating: 5)
Had a great experience with Cardinal Plumbing. The technician who arrived, Brian displayed extreme professionalism and subject matter expertise. He identified issues, and was also able to provide recommendations for additional items that exist in my property. Highly recommend choosing Cardinal, and thank you again Brian! -
Review 75 (2024-07-25 - Rating: 5)
Part 1.I called Cardinal Plumbing Heating & AIr needing several plumbing tasks done. I had used them previously to install a new HVAC system and had a positive experience so I called them when I needed a plumber. They sent out a Tech named Alex within a couple of hours and we went through a list of items I needed addressed. Alex understood what I needed, put together an estimate, and we scheduled an appointment for the work to be done. Alex was very professional as were all the office staff I interacted with.Part 2.On the day the work was scheduled to be done Daniel called me to let me know he would be at my house in about 15 minutes. He arrived at 8:00 am, for a 8:00 am to noon window, pretty impressive. I went over the tasks he needed to address and in short order he was off and running. I live in a 50 year-old house and it challenged Daniel every step of the way, but he was a professional, with 18 years of experience, and he overcame everything the house threw his way. He completed six tasks in about six hours and did a great job. He answered any question I had and was very professional and courteous. I would definitely recommend Cardinal Plumbing Heating & AIr for your plumbing needs. -
Review 76 (2024-06-04 - Rating: 5)
This was our second time working with cardinal plumbing which is already the highest praise I could give them! In addition to doing such good work the last time and giving us piece of mind to reach out to this time when we had an urgent plumbing need, their professionalism and quality of work on all jobs is top notch! Daniel was super understanding of our urgency and made us feel like our priority was also his! We will continue to call cardinal plumbing for all of our needs (hopefully they are few and far between though!) -
Review 77 (2024-11-28 - Rating: 5)
Brian did a masterful job ensuring that every thing was set and working right on my new Essency water heater. Very pleasant and knowledgeable. -
Review 78 (2024-07-02 - Rating: 5)
This is our 2nd time using Cardinal Plumbing and we are very satisfied with their service. From the beginning consultation, setting up appointment, to the technicians coming to our house, everything is done in a very professional manner. Both technicians, Hugo and Marc, are professional, gentle, patient and courteous. We would recommend this great company to anyone! -
Review 79 (2024-05-31 - Rating: 5)
Our hot water went out late in the afternoon, we called Cardinal, and they came early the next morning. Hugo was the representative/technician who came to assess our situation. Not only was Hugo one of the most professional, personable technicians weāve ever encountered, but he was thorough, knowledgeable, and took the time to explain everything in detail, so we understood our options. Our almost 20yr old system needed to be replaced. Hugo and Cardinal quoted us a great price for the heater and installation package. They also went out of their way, to book us for installation the following day, so my family would have hot water again. Shawn came to install the system, and he was professional, courteous, and went above and beyond to make sure we had the correct system. Shawn did an amazing job, and we have hot water again! Weāve dealt with many companies and professionals. Hugo, Shawn and Cardinal are by far, one of the best. -
Review 80 (2024-12-16 - Rating: 5)
We are very satisfied with the work done by Daniel Gallardo. He was very dedicated, knowledgeable, professional, all the jobs were carefully and neatly done. Also took time to verify the fixes, explained to us what was done and suggested improvements for other parts. We would definitely recommend both and Cardinal plumbing. -
Review 81 (2024-08-02 - Rating: 5)
Fantastic services from Jorge! He was professional, friendly, and knowledgeable. He assessed the situation before taking action. I would use Cardinal again and would request Jorges services. Thank you! -
Review 82 (2024-01-16 - Rating: 5)
Great service, knowledge and experience. Daniel made such a great impression - he offered multiple options, was thorough in the work he did. We are very grateful for the fast service too - the day he installed a new sump pump, we got another 10 inches of rain. Cardinal is not the low end, compete on price company - they are top notch, technology forward and have the best of the best professionals. If you want the job done right - call Cardinal. And thank you to Daniel for being so amazing! -
Review 83 (2024-06-07 - Rating: 5)
After Michael from Cardinal Plumbing Heating & Air Inc diagnosed an issue with my air conditioner that suddenly stopped working, Willie from Cardinal arrived two days later to repair the damaged condenser. From the initial greeting to the final repair inspection, Willieās service was exceptional.Willie was professional and extremely knowledgeable. He not only replaced the damaged part, but greatly exceeded my expectations by performing additional repairs and maintenance that will prevent future issues with the unit. He clearly explained why these steps were necessary and how they would ensure my family would be cool and comfortable this summer. Itās not often I see a real professional willing do to way more than required with no additional cost. He took pride in his work and even fixed a leaky spigot.Thank you Willie and Cardinal for the high quality work and quick turnaround time. Willie just left and my house is already much cooler. I would recommend Cardinal Plumbing Heating & Air to anyone in need of HVAC services. -
Review 84 (2024-06-07 - Rating: 5)
Cardinal Plumbing Heating & Air Inc installed my HVAC unit and air conditioner not too long ago. When it suddenly stopped working as the weather heated up, I called them to look at the issue. From the initial phone call to the final repair, their service was exceptional.Michael arrived the same day as my call to inspect the air conditioning system. He was professional and friendly. He did a great job diagnosing the problem and explaining the issue in a way that was easy to understand. Michael also went above and beyond my expectations to help with the financial and warranty side of the repair. I am extremely grateful to Michael and Cardinal for standing by their products and installation.I highly recommend Cardinal Plumbing Heating & Air to anyone in need of HVAC services. Their commitment to customer satisfaction and high-quality workmanship truly sets them apart. Thank you, Cardinal for turning a stressful situation into a positive experience! -
Review 85 (2024-09-09 - Rating: 5)
Working with Stephen was so easy. Estimate was done on the spot and he checked the water valves to make they didnt need replacement...which they did. Looking forward to Wednesday when the technicians install everything. -
Review 86 (2024-06-19 - Rating: 5)
Had a great experience with Cardinal. We needed quick service to get our ejector pump replaced. Daniel and Eddie did a professional job, were courteous, and take great care to keep the area protected and cleaned up after. Great service! -
Review 87 (2024-04-01 - Rating: 5)
We called Cardinal Plumbing for the first time. We called them because of their excellent Google reviews. They did not disappoint. Our plumber Brian Peck was awesome! He was friendly, knowledgeable and extremely thorough and detailed. He explained all of our options clearly and educated me along the way. Excellent customer service is hard to find these days. Brian and Cardinal delivered excellent customer service. -
Review 88 (2024-07-25 - Rating: 5)
Cardinal Plumbing is an outstanding service organization. I had a leaky toilet and they responded promptly and professionally. They diagnosed the problem quickly and offered a logical solution at a fair price. I would use them again, if needed. -
Review 89 (2024-10-30 - Rating: 5)
Jake (Plumber) was really knowledgeable. He also had an excellent personality. I would definitely use Cardinal again! -
Review 90 (2024-12-11 - Rating: 4)
He was very kind and thorough. Very detailed. Made sure the sink was draining before he left. Explained everything to me. -
Review 91 (2024-11-25 - Rating: 5)
Excellent customer service. Technician Stephan was top tier and was incredibly helpful. I definitely recommend this company and their services. -
Review 92 (2024-07-06 - Rating: 5)
Daniel was incredibly friendly, took care to make sure the job was done correctly and that we were happy with the results, and made sure everything was cleaned up before leaving. We would definitely work with him and Cardinal again for any future plumbing needs. -
Review 93 (2025-01-04 - Rating: 5)
We had Darion help us with our plumbing issue. He is very sufficient and knowledgeable. -
Review 94 (2023-04-17 - Rating: 5)
Cardinal plumbing was excellent in installing a new sump pump battery backup system. The technician, Daniel, did a great job and left the work area nice and neat. I will certainly use Cardinal for future repairs/installations. -
Review 95 (2024-02-23 - Rating: 5)
Danny and Brian from Cardinal Plumbing deserve high praise for their exceptional service and expertise. From the moment they arrived, they exuded professionalism and courtesy, immediately putting me at ease with their friendly demeanor. Their extensive knowledge of plumbing systems was evident as they quickly diagnosed the issue and presented me with clear options for resolution.What truly set Danny and Brian apart was their dedication to ensuring the job was done right the first time. They meticulously addressed every aspect of the problem, taking the time to explain each step of the process and answer any questions I had along the way. Their attention to detail and commitment to quality workmanship were truly impressive.Furthermore, Danny and Brian demonstrated a genuine concern for my satisfaction and went above and beyond to exceed my expectations. They worked efficiently without sacrificing quality, and the final result exceeded my expectations.In addition to their technical skills, Danny and Brians professionalism and integrity are commendable. They were respectful of my property, leaving the work area clean and tidy upon completion. Their transparent communication and honest approach instilled trust and confidence in their abilities. -
Review 96 (2024-07-15 - Rating: 5)
Hugo was prompt, professional and diagnosed the problem with our hot water heater. He explained the entire complication and recommended a solution. Our hot water heater is not very old so he checked to see if it was still under warranty. Really positive experience. I even signed up for a maintenance program. -
Review 97 (2024-12-09 - Rating: 5)
Anthony did an excellent job. Given the age of the pipes, he had some additional work to do, but it all went smoothly and he explained everything, including options. Highly recommend! -
Review 98 (2024-12-23 - Rating: 4)
All plumbing issues were checked by Technician Mr. Darion Mortley ans he is very patience ans helpful. And he answered al the question as possible and suggested the options . -
Review 99 (2024-08-15 - Rating: 5)
Hugo was the best.Professional, polite, efficient, and knowledgeable .I will be sure and use your services again.If any one ever asks for the name of a reliable plumber, itās Hugo of Cardinal Plumbing. Thanks. -
Review 100 (2025-01-02 - Rating: 5)
From scheduling, diagnostics and execution, all very professional staff. Seems Cardinal only hires the best. -
Review 101 (2024-07-19 - Rating: 5)
Shawn and Jonathan from Cardinal Plumbing did a great job in installing the pressure reducing valve (PRV) and two outside faucets. They cleaned up afterwards and did not leave behind any debris. Highly recommend Cardinal Plumbing and their technicians. -
Review 102 (2024-10-18 - Rating: 5)
Your staff was incredibly professional and helpful in explaining where they fixed our issues. They provided recommendations and helpful options to resolve future problems. I highly recommend their services! -
Review 103 (2024-10-29 - Rating: 5)
Cardinal just completed their routine customer care of the plumbing in our multilevel single family home. The lead plumber was experienced, comprehensive, and very courteous. He explained his findings and recommendations and gave practical advice without pushing costly improvements. I appreciated his attention to his service for us while providing guidance to the plumber trainee who accompanied him--- unlike other companies who send trainees solo to do the job with experts reacheable by phone. Cardinal clearly stakes their reputation on providing onsite expertise. This is why we continue to stick with Cardinal. -
Review 104 (2024-09-11 - Rating: 5)
Andrew was awesome! He went above and beyond with diagnosing the cause of my leak and very helpful with scheduling the next step to solving the issue. We would 100% recommend Cardinal for your Plumbing and Air needs! -
Review 105 (2024-07-15 - Rating: 4)
Punctual. Professional. No complaints other than price. I just called to get a float replaced on my toilet. $15 part at Home Depot and you guys wanted $515 to do it. No break down of cost so I had to decline. -
Review 106 (2024-06-11 - Rating: 5)
Hugo was the best of the best! He took the time to really explain the issue and was very reassuring and kind! We have had amazing experiences every single time with this company and Hugo is no exception! It feels like a family member in our home! -
Review 107 (2024-10-23 - Rating: 5)
Super impressed by Cardinal - great communication every step of the way and they were able to get us all squared away! These are the good guys! -
Review 108 (2024-05-23 - Rating: 5)
Incredibly well managed company! From my first phone call with the office, I was met with the professionalism and customer -focused attention. Jake the technician solved the immediate problem quickly and then provided several options going forward.Highly recommend the folks at Cardinal. -
Review 109 (2024-03-26 - Rating: 5)
I recently had the pleasure of utilizing Cardinal Plumbings services, and I must say, it was a remarkable experience from start to finish. Dispatcher Joy Wilson and Technician Jake Wayne truly exemplified professionalism and expertise, making my plumbing issue a stress-free affair.Dispatcher Joy Wilson deserves special recognition for her outstanding communication skills and efficiency. From the moment I called Cardinal Plumbing, Joy handled my inquiry with warmth and attentiveness. She swiftly scheduled an appointment at a time convenient for me and provided clear instructions on what to expect during the service visit.Upon Technician Jake Waynes arrival, it was evident that I was in capable hands. Jake approached the job with a combination of knowledge and dedication that was truly impressive. He thoroughly assessed the issue, explained the necessary repairs, and efficiently resolved the problem with precision.Not only did Jake exhibit technical proficiency, but he also demonstrated excellent customer service skills. He patiently answered all of my questions, ensuring I felt comfortable and informed throughout the process. His attention to detail and commitment to excellence were evident in every aspect of his work.Overall, my experience with Cardinal Plumbing, particularly with Dispatcher Joy Wilson and Technician Jake Wayne, exceeded my expectations. Their professionalism, expertise, and commitment to customer satisfaction are truly commendable. I highly recommend Cardinal Plumbing to anyone in need of plumbing services, knowing they will receive top-notch service from a team dedicated to excellence. -
Review 110 (2024-02-07 - Rating: 5)
As a first time homeowner, I never knew finding plumbing services could be such a pleasant experience. Daniel was incredibly professional, educative and patient with us. He took the time to explain what the issue was, and presented us with a variety of bespoke solutions that suited our needs. We could not be happier with the service we received, they definitely earned our business. If you are in the market for quality plumbing, heating and cooling solutions, look no further! -
Review 111 (2024-11-15 - Rating: 5)
Stephen was absolutely fantastic. Very pleasant and personable! Figured out the issues and fixes quickly. -
Review 112 (2024-12-17 - Rating: 5)
Angelo was efficient and did great work. He was very kind to my aged mother too! -
Review 113 (2024-06-17 - Rating: 5)
Andrew demonstrated why Cardinal Plumbing & Heating has become my preferred contractor for plumbing work. Within no time, Andrew determined that our leak was not from water pipes but from a leaking bath tube drain. Andrew was very professional and methodical for diagnosing our water leak that caused substantial damage to ceiling and walls of our home office/family room on the first level. Thanks again Cardinal for hiring high caliber plumbers. -
Review 114 (2024-06-13 - Rating: 5)
Daniel was great! He was early in his arrival and efficiently removed the old toilet and installed the new one. He was very polite and professional. A very likeable fellow and highly skilled in his work. -
Review 115 (2024-01-03 - Rating: 5)
Cardinal plumbing came through for me!!!!We use Cardinal for our routine HVAC system maintenance. They have always been great to work with. Amazing communication and the techs have been all really good.Well, the other night we had a plumbing issue where water was leaking into the walls from a blockage. We called Cardinal and they sent Brian, a tech the same evening and he diagnosed the issue. He came back the next day and fixed the problem which was not easy to fix. Throughout the process, his communication was excellent. We had the price quote given and he walked me through what the steps would be. We even had follow up confirmation from the company for the appointments. He was even thorough that he noted we had water that leaked into the basement where we would not have even looked. We now have a contractor coming to fix all that, but we appreciate him going the extra mile to inspect the ceiling and dry wall to help advise us of where the water damage went to.Thank you Cardinal! Great company to work with and would recommend them to anyone. -
Review 116 (2024-09-25 - Rating: 5)
Daniel was very professional! Gave me options for repairs. Very clear how much it would cost for the repair. Did the repair and overall did a great job! Thank you Daniel! -
Review 117 (2024-06-14 - Rating: 5)
Andrew was great. He quickly assessed the situation and offered me several options. I had made a mistake with a plumbing task and Andrew agreed with me and didnt make me feel like an idiot. We came to an agreement on action. He was polite, knowledgeable and friendly. -
Review 118 (2024-10-18 - Rating: 5)
Cardinal Plumbing and Heating is an excellent company to work with. Their ease of scheduling, communication through the process, follow-up and follow-through and customer service is phenomenal. I tried several plumbing companies over time and Cardinal is absolutely superior both in quality and service. A special recognition to our plumber at Cardinal - Hugo- absolutely fantastic at what he does and his commitment to quality and service. He is by far the best. -
Review 119 (2024-12-29 - Rating: 5)
I had a great experience with Willie, he was pleasant, informative, and very professional. -
Review 120 (2024-02-14 - Rating: 5)
I cannot express how great it has been working with Cardinal and especially with Brian Peck! Brian really listened and kindly and throughly explained everything. He really is looking out for us. Brian has spent many hours in our home and will spend some more hours as he installs out water heater. We feel like he is family! I have never felt more cared for and supported by Brianās honesty and problem solving. The entire staff at Cardinal is just fabulous! -
Review 121 (2024-05-08 - Rating: 5)
I experienced a broken collar on the kitchen sink return at the trap, dirty water was penetrating the basement ceiling below. Cardinal had a person in the area and he was on site within an hour or so. Everything was professional, service was performed quickly, cost was reasonable, and overall the experience was great. I wouldnt hesitate to give them a call again. -
Review 122 (2024-01-03 - Rating: 5)
Both Daniel Aguilar and Daniel Gallardo were very nice and super polite. They thoroughly diagnosed the problem, gave me some options, and then worked together to find a nice solution to a tricky plumbing problem. I appreciated the communications from Cardinal confirming my appointment, introducing my plumber, and allowing me to keep track of his arrival time. -
Review 123 (2024-01-09 - Rating: 5)
The work they did for our water system literally restored our confidence in quality product and service in the country.We are very impressed with the professionalism and quality. It was a pleasant experience. The result is stunning. Meets all our expectations and beyond. Highly recommend the Cardinal plumbing heating & air co. to anyone who desire a high standard for their water. -
Review 124 (2024-03-14 - Rating: 5)
Updated:The owner of the company reached to me and patiently walked me through the billing and charges on my account. He let me know that I was not being charged $345 for a leak search nor was I being charged $241 for just one access panel. What wasnāt evident to me by just looking at the bill was that I was also being charged for labor and other services. He was kind enough to refund all the charges and assured me that the technicians would be properly trained to provide better explanations for the charges going-forward.Original Review:I have been a customer of Cardinal Plumbing Heating & Air since I purchased my home in 2021. Up until now, I have trusted them with the services they have provided for both my heating/AC and plumbing. Theyāve always done such good work. Unfortunately, this last service really made me question if I can continue to trust them. The technicians came out to replace a few plastic pipes behind the drywall. The water turn on/off valves are located there so they installed a 14 x 14 inch spring loaded access panel so that I can access the valves without having a big random hole in my wall at all times. When I received the bill, I realized they charged me $241 for ONE access panel. I paid it not really knowing what they typically sell for. Something told me to google it and I learned that access panels sell for less than $25 at the hardware store. I immediately called Cardinal to come pick up their $241 access panel. I was also charged $345 for a āleak searchā when I had no leak. The service requested was for the replacement of the pipes. I never had a leak nor did I ever mention even having a leak. I called about that as well but they refused to refund the $345. I am very disappointed in my last experience with Cardinal. There is simply no justification for these charges. -
Review 125 (2024-02-02 - Rating: 5)
We received excellent service from Cardinal Plumbing Heating & Air Inc when they came out to our house in January 2024. We went to them after a disastrous situation with another company. The level of service and satisfaction was like night and day. Cardinals technicians during both visits (estimate and work) were extremely thorough and provided us with all of the information needed to understand what was happening. They provided us with multiple estimates and we did not feel as though they were pushy or trying to force us into doing additional work that was more than we needed. We will definitely be using them again in the future and recommending them to anyone who asks. -
Review 126 (2024-07-08 - Rating: 5)
Shawn was amazing when replacing our gas lines after a leak and installing a new hot water heater.UPDATE: called cardinal out for a plumbing leak and venting issue. Zack and Dean did an incredible job diagnosing and fixing the issue. Very professional and explained everything along the way. Still a 5 star experience. -
Review 127 (2024-10-23 - Rating: 5)
Mike was extremely helpful and considerate. I was very satisfied with my experience with Cardinal plumbing. -
Review 128 (2024-05-08 - Rating: 5)
Recently, we had Daniel from Cardinal Plumbing provide us with an estimate for expanding the gas appliances in my home, we were thoroughly impressed. Daniels expertise and professionalism stood out during the entire process. He patiently walked us through every aspect of the project, ensuring we grasped all the details involved. -
Review 129 (2024-10-25 - Rating: 5)
Courteous, Knowledgeable, answered questions patiently. Pointed out things we need to keep an eye on. And explained why we may want/need to look into a water softening system. -
Review 130 (2021-03-05 - Rating: 5)
Anthony Eller replaced a pressure regulating valve and repaired a couple of other plumbing issues. I was hearing some knocking in my pipes. I called Cardinal and Anthony came the next day and knew immediately what he problem was. He showed me the pressure test and spent a long time (and I mean a LONG time) explaining how everything worked and answering my questions about how pressure affects the system, also clarified that despite what you read on Google it is not a DIY solution by opening up all of your valves. His explanation made a lot of sense to me so he proceeded with the work and he fixed the problem quickly and no more knocking in the pipes, and saved me potentially thousands down the road by identifying the other things I didnt even know were wrong, but likely also failed due to the excessively high pressure. It might sound like to some that hes just trying to sell me extra stuff, but he tested things in front of my eyes, spent a ton of time answering my questions, and then even tightened up a couple of valves he wasnt even working on. The new valve has a pressure gauge on it so Ill know BEFORE it fails again! I HIGHLY recommend Anthony if you need a plumber who is honest, experienced, professional and knows what he is doing, or just need somebody to come test your PRV because you havent thought about it in a while and you dont want to wait until other things are broken to take care of it! -
Review 131 (2024-07-31 - Rating: 5)
Cardinal Plumbing, specifically Daniel, did really great, high quality work! They were incredibly responsive, professional and Daniel was outstanding explaining everything every step of the way. I would absolutely recommend them to anyone in need of plumbing services. They are the best! -
Review 132 (2024-12-19 - Rating: 5)
Angelo was very quick and knowledgeable and suggested repairs I could do to improve my home. -
Review 133 (2024-05-21 - Rating: 5)
My household recently experienced a water leak. We contacted Cardinal and were promptly put on an urgent appointment list. The dispatcher team clearly set expectations for the appointment and repair. Hugo was our licensed professional. He was punctual, professional, but also down-to-earth and didnāt push anything āsalesyā on us. We are not DIY people and Hugo knew it and was incredibly helpful. Our leak issue has been resolved. I/we only use Cardinal for our plumbing, HVAC repairs. ALWAYS a great experience. I recommend them and will continue to utilize their services. -
Review 134 (2024-09-17 - Rating: 5)
Cardinal Plumbing did an excellent job clearing sink drain pipe in the kitchen. The job was handled very professionally! -
Review 135 (2024-11-12 - Rating: 5)
Overall, Cardinal plumbing is very responsive and professional. I signed up for inspections and both my HVAC and plumbing systems are inspected regularly. The technicians are always professional and respectful. My most recent experience was with Angelo, who was friendly and clearly explained what he was doing. He quickly completed the inspection, provided me with information to consider. I would recommend Cardinal plumbing for your plumbing and HVAC needs. -
Review 136 (2024-03-02 - Rating: 5)
A little pricey in my opinion, but I also believe they do great work in their honest. So its worth the price to me.Scheduling the super easy either by calling or scheduling online I was able to get appointment for the same day.Thanks Cardinal -
Review 137 (2023-11-07 - Rating: 5)
Chris did a great job with some plumbing needs on the home I recently purchased. He was very informative, did not push me on the several options he provided, and even got right to work after I selected the best option for my home. He changed tub spouts and different valves to eliminate leaks. Highly recommend!I recently hired them again and Daniel did a great job with the plumbing inspection and water heater flush as part of the member annual inspection. He explained things well and was very efficient. I asked for him to come back to install a thermal expansion tank on my water heater, and once again he did an amazing job! Punctual, efficient, made sure everything was working properly, and cleaned up after himself. -
Review 138 (2025-01-08 - Rating: 5)
Did a great job and answered all my questions. Very professional and helpful! -
Review 139 (2024-01-15 - Rating: 5)
I had Cardinal come into my home for a flooding situation in my basement and they were exceptionally quick at sending someone out to help. Daniel arrived to identify the issue and we discussed a range of options and picked the best one for my needs. Iād like to state that āDanielā has been one of the ābest professionalsā Iāve ever worked with! In the future I will ask for Daniel again, as he created an amazing customer experience for me by demonstrating expert knowledge, and then went out of his way to track down parts and get everything installed to the highest professional standard. I strongly recommend Cardinal Plumbing & HVAC and will always use them in the future. -
Review 140 (2024-08-31 - Rating: 5)
Cardinals Tech, Jorge was great and very knowledgeable. He took care of my shower faucet in no time at all. -
Review 141 (2024-10-03 - Rating: 5)
Our Technician Stephen Johnson was the most incredible individual and I wish I had a hundred of him located at all the businesses I work with as a customer!!!!!Thank you Stephen!!!!!! -
Review 142 (2024-04-05 - Rating: 5)
We had a smelly issue in our home and Daniel went above and beyond to get our issue resolved. He represents the company so well and was always extremely up front about options and cost. On top of that, he is incredibly kind. We have used Cardinal in the past and will continue to do so! -
Review 143 (2024-10-11 - Rating: 5)
Jake was a Top Notch technician. I would highly recommend him for anyone who needs plumbing services! -
Review 144 (2023-12-20 - Rating: 5)
12/20 - Great service by James who was very friendly, professional and was done pretty fast.Cardinal plumbing did a great job. Brian and Jonathan were super professional, answered my questions and helped diagnose a an issue which they brought to my attention. So appreciate the extra mile the went to ensure everything was done right, the first time. -
Review 145 (2024-01-15 - Rating: 5)
Brian with Cardinal Plumbing was fantastic. Very skilled, professional, and kind. He found the solution to our issues right away and takes through the process with us so we knew what our options were. Highly recommend Cardinal Plumbing, and make sure to ask for Brian! -
Review 146 (2024-12-21 - Rating: 5)
Jake addressed all of our issues and got us back into using our kitchen sink again just in time for house guest arrival. Thanks much. -
Review 147 (2024-06-14 - Rating: 5)
Daniel was prompt, professional and very knowledgeable about the work needing to be done. He took the time to research and informed me of what I needed to look for when buying a new disposal. -
Review 148 (2024-05-07 - Rating: 5)
5 Stars and A+ service. Daniel took the time to investigate, review, and walk us through the options available to us. It is clear that he cares about his customers. Would definitely recommend to anyone in the area looking for HVAC or plumbing solutions. -
Review 149 (2024-05-11 - Rating: 5)
Andrew was the most pleasant and informed plumbing professional Ive ever met. He knows his stuff and made sure to pinpoint and explain the issues with my hot water rather than just tell me anything to get money. -
Review 150 (2024-10-15 - Rating: 5)
Jorge did an excellent job of describing in detail about the Moen water leak detection product and its advantages to the homeowner. -
Review 151 (2024-03-19 - Rating: 5)
Daniel was great. Arrived early in the time window, gave us several recommendations for solving the problem, and completed the most important work within a few hours. Pleasure to do business with him, and hope he is able to handle additional projects if they ariseā¦well, we hope not, but heās our guy. -
Review 152 (2024-01-03 - Rating: 5)
Needed some repairs on the kitchen garbage disposal. Contacted Cardinal Plumbing and got a tech scheduled. Max showed up and was very pleasant to work with, explained my options for repair and replacement, along with cost. Im very happy with the service received and would not hesitate to contact Cardinal again for any future plumbing needs. -
Review 153 (2024-11-25 - Rating: 5)
Stephen is skilled and personable. I am very happy with the service. -
Review 154 (2024-09-18 - Rating: 5)
Excellent same day service! Shoutout Stephen, fixed several issues super quick. -
Review 155 (2024-02-08 - Rating: 5)
Our experience with our technician Marc Schreiner and his team (Roberto) was awesome!! These gentlemen took the time and effort to clearly explain the process and what to expect along the way, they were very communicative and determined to do a great job with no shortcuts. This is something I really appreciate as a customer. -
Review 156 (2024-12-27 - Rating: 5)
Service was great and my technician, Willie was knowledgeable and efficient. -
Review 157 (2024-03-05 - Rating: 5)
Danny, Brian, and Jonathan did a fantastic job of examining, explaining, and fixing the items that needed care. They went above and beyond to ensure that I would be comfortable with their work and satisfied in working with them. I look forward to continuing to work with them and Cardinal in the future! -
Review 158 (2024-08-24 - Rating: 5)
Jorge did an excellent all around job!Miguel did an excellent job at explaining the issues and addressing all concerns! -
Review 159 (2023-12-19 - Rating: 5)
Anthony from Cardinal came out to help identify some toilet issues I have been having. Water wouldnt fill the toilet timely.. However, Anthony replaced our water pressure regulator which had failed (and were causing toilet issues) and replaced the toilet valves with ease. Everything looks great and works great. Now I can go back to happy flushing.Also, Anthony was very patient with all my questions. He explained the cause of the toilet issue, provided a background on water pressure regulation, also showed me how to replace the toilet fill valves. It was extremely informative and helped me better understand the complexity of the potential issues. He also pointed out other plumbing areas that could cause issues down the road. Highly satisfied with Anthony and the Cardinal team. -
Review 160 (2024-10-15 - Rating: 5)
Hugo did a great job of explaining the water heater issues he noticed. checked water pressure and replied to any questions I had. -
Review 161 (2024-10-30 - Rating: 5)
Stephen Johnson was very knowledgeable and professional. I very much appreciated his service. -
Review 162 (2024-10-04 - Rating: 5)
Stephen was a huge help. He came in to fix a different plumbers mistake and executed it perfectly and promptly. -
Review 163 (2024-10-10 - Rating: 5)
Had a great experience with the techs that came to look at my water heater noise. They were informative and helpful! -
Review 164 (2023-05-01 - Rating: 5)
Shawn was very professional, prompt and clearly explained what he was doing. We are very happy with the quick results. Cardinal is a great company to work with. They are not going to be the cheapest company out there; but you definitely get what you pay for when you need work done fast and right the first time. -
Review 165 (2023-08-25 - Rating: 5)
Cardinal has been such a wonderful company delivering top tier experiences. Michael came to our house quickly to inspect and repair our AC unit in the dead of summer. He was helpful in explaining the process, outcomes, and future needs for our unit, improving informed decisions going forward. I recommend Cardinals services and attest to their outstanding work. If we ever experience plumbing and heating issues, they will be our go-to company. -
Review 166 (2022-07-21 - Rating: 5)
I called cardinal to get help for exchanging all my plug valves in the bathroom. I have never used this company in the past. I was little skeptical about the rating.My technician was Paul Amos. He was punctual on time , professional, explained everything in details. He did an excellent job. I would recommend him personally and the cardinal for their services. I know, as myself I am sure I am going to use this company and Paul Amos in the future. He answered all my detailed questions with an excellent attitude.I am just happy and satisfied with the service that I had to write a review and I rarely do. -
Review 167 (2024-07-24 - Rating: 5)
Jorge was incredibly helpful and professional during his inspection. Would be happy to have him again! -
Review 168 (2024-01-17 - Rating: 5)
Cardinal was able to come diagnose a leak in my ceiling first thing in the morning. Employee was 10/10 - professional and knowledgable. Diagnosed and fixed the issue within a couple of hours. They are expensive IMO (it seems in line with the other companies in the area, though), but they know what they are doing, the job is done correctly, and quality is top-notch. I have used them more than once and all jobs have been completed correctly. -
Review 169 (2023-10-31 - Rating: 5)
The company is awesome. I used them 5 years back and used them now in Oct 2023 when we found a leak in the ceiling. Setting an appointment was a breeze. Messaging and use of technology is awesome, so you dont have to guess when the technician is coming.James H came and gave an estimate. He was going to come the next day but had a family emergency He was very thorough. Cardinal sends Brian Peck immediately. Brian was a rock star. Brian was very professional, friendly. He went an extra mile by removing his shoes in the house. He did an awesome job, answered all the questions. He is just a seasoned plumber. While working his very important tool broke. He called for backup, and Danny came in 20 minutes later and helped Brian complete the job. Danny was super professional as well.Cardinal is slightly on the higher side for pricing, but they got the job done. I struggled with other plumbers and they were no where close to professional and meticulous as Cardinal.Cardinal, you are my go-to plumbing and air duct service needs. -
Review 170 (2024-08-08 - Rating: 5)
Easy to book an appointment online; great communication before and during the service call; friendly and knowledgeable technician. Really impressed! -
Review 171 (2024-02-22 - Rating: 5)
Whole experience was positive. Scheduling was easy with good follow up, plumber came on time and within time frame provided. Plumber explained problem with tub spout and had parts needed to make repair. Very pleased -
Review 172 (2024-03-11 - Rating: 5)
Marc was everything you would hope for but rarely get from a plumber or any technician you are relying on. He was very thorough in both his work and in his detailed explanations of what he was doing and why. He was very engaged in the work and even discovered a serious problem in our refrigerator while checking a problem with the water flow to the dispenser. Would hope to have him again should we have future plumbing issues. -
Review 173 (2022-12-11 - Rating: 5)
Cant recommend this company enough. They were very responsive and super communicative from the get-go. We had a serious plumbing issue emerge in the basement of our house (Alexandria) on Friday evening (we called them late Friday evening) and Cardinal sent a tech out and fixed the issue within 24hrs. Our tech Marc Schreiner arrived on time, carefully assessed the issue, and communicated clearly what the issue was, cost, timeline, etc. before repairing. Overall, were very satisfied with the professionalism and speed of service and would not hesitate using Cardinal again in the future. -
Review 174 (2016-12-10 - Rating: 5)
Chris from Cardinal Plumbing was an expert in the installation of our shower base replacing a tub. We ran into a few hurdles given the construction of our home, but Chris had the excellent idea to circumvent the issue entirely--and it worked.Given the dedication and creativeness of Chris, Im a fan of Cardinal Plumbing and would do business with them again. -
Review 175 (2024-07-18 - Rating: 5)
Will be using Cardinal Plumbing again, Andrew arrived on time, was professional, knowledgeable, and quickly resolved issue with hot water. -
Review 176 (2024-02-07 - Rating: 5)
Andrew, Jonathan and Mark did an excellent job installing a regulator in our utility room. Professional, respectful and very helpful in explaining everything they were doing and answering our many questions. Highly recommend. -
Review 177 (2024-12-20 - Rating: 5)
They provide good service and very responsible. I am happy I call them -
Review 178 (2023-12-14 - Rating: 5)
Daniel was nice, communicative, thorough, and professional. Iāve never had a technician release the air in every single one of my faucets after turning the water back on. I really appreciated it! And that is just one example of how great he was. You can tell he loves his work -
Review 179 (2023-09-08 - Rating: 5)
The service was great. We had a terrible emergency in which a front spigot had been sheared off and the handle to shut off the water was frozen. I called Cardinal and a plumber arrived in less than one-half our, and turned the line off. I expected that just getting a plumber to the house would take a few hours and the water was just just pouring out.This morning (the next day) a plumber arrived early and replaced the spigot and the front and main shut-off valves, as we had contracted the day before. In only about half the time expected (two hours) everything was finished.The plumbers were polite and the work appears to very competently preformed and took far less time than we expected. My wife and I would certainly use Cardinal again in an emergency, and would certainly silicate a bid from Cardinal for a non-emergency plumbing project.Thanks for everything,Laurence Schumann -
Review 180 (2024-01-03 - Rating: 5)
We have used Cardinal a few times, and have been quite satisfied each time. Earlier this week, Max came out and fixed a problem for us. It was minor enough that it was no charge (marking the first time Ive ever seen a plumber set foot in a residence with no charge). Max was polite, professional, and kind. He put the problem to rights in no time! Would (and lets face it, probably will) use again. -
Review 181 (2024-02-21 - Rating: 5)
Had a plumbing problem (outside during the zero degrees days). Spoke with the office several times to Steven, who may be the best company representative Ive ever dealt with. Courteous, professional, and efficient; he should be cloned and used by every company possible. -
Review 182 (2023-07-28 - Rating: 5)
I have been a Cardinal member for 18months now and the company is great at communicating, knowledgeable and honest. Michael Kilburn, our technician today, was awesome! Very knowledgeable. Explained everything he was doing and seeing and then thoroughly broke down the options and implications of each option along with financing options. -
Review 183 (2024-11-05 - Rating: 5)
We were very happy with the service we received. Stephen was great. -
Review 184 (2024-01-02 - Rating: 5)
Max was incredibly helpful in diagnosing the issue with my kitchen sink. Even though no further action was necessary, I appreciate him giving his input in determining what may have been causing the leak. He was prompt, friendly, and knowledgeable. -
Review 185 (2024-04-02 - Rating: 5)
Daniel was great to work with. He was extremely transparent, and really took the time to explain things making it easy to understand. Highly recommend him for your plumbing needs! -
Review 186 (2023-01-09 - Rating: 5)
We were super happy with the work Daniel did to diagnose the water leak in our ceiling and trace it to the shower in the primary bathroom. He also did a perfect job installing a new toilet in the basement bathroom while he was here, without having to schedule a follow up appointment. He was very knowledgeable, cordial and punctual. We will definitely be calling Cardinal for any future plumbing needs! -
Review 187 (2023-04-17 - Rating: 5)
I have used Cardinal for years now and every visit Iām so impressed and thankfulā because I have dealt with shady companies before! Cardinal sends details about who is coming to your home (so you feel safe), they are so professional and honest, and they always take our family needs into consideration. The technician Michael is a real gem and is not only and expert but he really cares. Highly recommend!!! -
Review 188 (2024-04-26 - Rating: 5)
Marc and Roberto were fantastic. Just really nice people. This is why I choose Cardinal, the respect for my home and the quality of work is second to none. -
Review 189 (2023-03-24 - Rating: 5)
Shawn arrived right on time (honestly a bit earlier than I expected him) and was very professional. He was here to install a smart shutoff valve and wasted no time getting to work testing the pressure in the water and making his recommendation. After chatting with him, he was very knowledgeable on plumbing and it showed. His work was very neat and tidy and professional. He also finished the job in about an hour. Cardinal is not the least expensive MEP service out there, but the you get the premium you pay for.