Ballard Plumbing Heating & Air Conditioning

Located in San bernardino, California

Address: 25260 E Baseline St, San Bernardino, CA 92410, United States

Phone: +1 909-882-1748

Rating: 4.9

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Comments

Review 1 (2025-01-04 - Rating: 5)
Ballard was able to get a technician to my home within 2 hours of my calling. Daniel was courteous, professional, informative and took the proper care and precautions while in my home. He applied the appropriate amount of time to discuss the heating/furnace situation. He was able to explain the furnace status in a manner I was able to understand. I would definitely use this service in the future and request Daniel.

Review 2 (2024-09-25 - Rating: 5)
Our original technician Daniel was great and explained everything that was going on with our AC and provided many different options for us. He also followed up to ensure we received the information we needed. Within two days we got a new system. Ivan, Jorge and the other technician (forgot his name) were excellent. They were conscientious of their clean up, set up, removal of old items and excellent I’m explaining their procedure process and end evaluation of all installed systems. I definitely recommend Ballards they are great I look forward to working with you. Thank you for saving us in this heat wave.

Review 3 (2024-12-26 - Rating: 5)
On Christmas Eve our lines backed up and we had water on our bathroom floor and in the bathtub. We called Ballard and Eddie showed up within 45 minutes. He diagnosed the problem and cleared the blockage. Within two hours of the problem, Ballard got it fixed and back to normal. What a relief to be able to flush our toilets and run water on Christmas Day. Thank you Ballard.

Review 4 (2024-08-12 - Rating: 5)
Made a call to Ballard and they where able to squeeze me in their busy schedule.... Ivan and his crew came and knocked out the job in 1 day... I now have a new Carrier AC unit and keeps my whole house cool, (old unit was 23yrs old)..... Thanks guys..

Review 5 (2024-12-03 - Rating: 5)
Ballard Plumbing provided exceptional service, and Marco was fantastic! He was friendly, thoughtful, and took the time to explain everything clearly. I appreciated how he kept me updated throughout the process, ensuring I always knew what was happening. The job was completed on time and to a high standard. I highly recommend Ballard Plumbing for their professionalism and Marco for his excellent customer care!

Review 6 (2024-12-23 - Rating: 5)
We had a leaky faucet that went from a few drops to a stream within a couple of days. They were able to fit us in earlier than originally expected. Dalyn G. was the technician who came to help us and he was able to get it fixed within an hour. We appreciated his honest approach and his recommendations for the future.

Review 7 (2025-01-03 - Rating: 5)
David, thoroughly demonstrated professionally the different aspects of maintaining heating/air conditioning in the home. He explained the advantages to membership through the company to ensure efficiency and reasonable pricing for future maintenance of our heating system/air conditioning units. Knowledgeable in explaining how systems work and what leads to necessary maintenance to keep units working. Took time to explain the positive and negative results of why units often need to be updated or be replaced due to lack of proficiency. Very informative and knowledgeable about his job.

Review 8 (2024-12-12 - Rating: 5)
As we were not expecting to replace our entire units the service man showed us on camera what the outcome was. He not only showed us he also sent pictures to his supervisor. Within an hour the field supervisor was telling us more about the situation and the options we had.The very next day we had brand new units. We knew it was going to be spendy, but we feel more safe and know it will last a long time. All installers, service guys we great! Even the manager, Danny came by to meet us and to make sure all was good with us and the install.Top notch!

Review 9 (2024-12-26 - Rating: 5)
Our technician Dalyn was great. Kept me informed on what needed to be done & what the cost would be. Prices are fair for what needed to be done. Dayln was friendly, clean, represented the company well & would recommend or request for future plumbing issues. Thank you for the hard work.

Review 10 (2024-08-06 - Rating: 5)
Daniel was knowledgeable and answered all questions I had. I really appreciate how thorough he was and even though he didnt offer me good news on some issues I had I still felt really satisfied with some of what he could do for me. He took time to explain what issues I could address myself and what issues needed professional service was greatly appreciated. He offered me proper information on what services were available and didnt make me fill like I was talking to a salesman which is also what I appreciate. He was very professional and courteous and would definitely recommend his service to anyone else who may need Ballard services. Thank you Daniel. And thank you Ballard plumbing and heating and air.

Review 11 (2024-12-21 - Rating: 5)
My booking experience with Ballard from beginning to end was great! Fast and easy booking, wait time was not long, and they kept me updated when tech was on his way! Tech Jordan Cross was very nice, knowledgeable and helpful! Will use Ballard for all my plumbing needs.

Review 12 (2024-12-17 - Rating: 5)
Eddie did a great job at a fair price. My pipe near the house, connected from the street had sprung a pinhole leak shooting water in the air. I had my gardener on 2 prior occasions to fix the leak/replace the pipe and regulator, it didnt last; a waste of time and money. I should called a professional plumber when the problem first occurred last year. Ballard Plumbing did a quick, professional job. I am pleased with the work and cost of the repair.

Review 13 (2024-10-18 - Rating: 5)
Technicians (Jose and team) were on time, polite and answered many questions. The weather has been fair and havent needed to use unit. But the physical workmanship is exquisite. Very pleased with the upgraded install. Also had a great experience with salesman (Daniel). This was a very big investment. Got enough information to feel comfortable spending the money.

Review 14 (2024-10-03 - Rating: 5)
From my first contact to the completion of my service call, Ballard Plumbing treated me like a member of their business and customer family. They were all professional and responsive to my particular service needs. Our technician, Daniel Cabral was very kind, polite, skilled, professional and humble, just what everyone expects when conducting business. He was thorough in his diagnostic assessment and completed the work expediently and beyond expectations to a problem that required a creative solution. Thank you Ballard Plumbing. I highly recommend Ballard Plumbing to everyone.

Review 15 (2024-12-09 - Rating: 5)
Great experience! The technician was knowledgeable and clean. The field supervisor also dropped in to make sure things were running smoothly. I will absolutely call Ballard Plumbing again if I ever need plumbing services

Review 16 (2024-06-15 - Rating: 5)
From the moment they booked my estimate to the time they pulled out of my driveway. They were incredibly professional and felt like family! They continually checked on me to see if I was happy with the progress and everything was done as promised, if not better. I received four quotes all from top heating and air conditioning companies. They were highly competitive with Lowest bid, in the end they ended up beating the price. They showed up on time they cleaned up as they worked. There were no messes laying around during the process. I highly recommend this company.!

Review 17 (2024-10-30 - Rating: 5)
David arrived promptly between the hours he told us, clean, polite, and ready to work.He is very personable and easy to talk to.David was able to answer all of our questions about our unit as well as what is offered by Ballard to improve the quality of air in our home. He was very knowledgeable about Ballards products and procedures, and his suggestions for our unit were beyond acceptable. We give David 10 stars!

Review 18 (2024-08-19 - Rating: 5)
Very satisfied with services and Daniel was very observant and found the problem we had with our A/C and ordered parts needed. Explained everything and gave options so we would like for him to return and complete the Installation of new parts thx

Review 19 (2024-12-19 - Rating: 5)
I highly recommend this business. The service was excellent. I was completely impressed with installer Jose Reyes and his crew. They were not only friendly but also highly skilled. Once the systems (Air Conditioner and Furnace) were installed, Jose walked me through the operational process. I am extremely satisfied!!!!

Review 20 (2024-07-27 - Rating: 5)
Requested service on Yelp from A/C companies to repair my home A/C. Ballard Plumbing-Heating-A/C responded quickly. Kevin the Ballard technician was very responsive, helpful, and explained the issues related to my system. He provided the correct part, installed said part, and tested system. He provided the manufacturer specifications and insured system met specifications while explaining to me how the system is meeting specs. Price was reasonable for the work required. I cant thank Kevin enough for his great work ethic and commitment to insure I was completely satisfied. I hope Ballard appreciates their employees commitment to the company. I will call Ballard Plumbing-Heating-A/C again for any future needs.

Review 21 (2024-11-16 - Rating: 5)
I love Ballard! Jesus and Chris did a wonderful job. They were very knowledgeable. Troubleshooted. And went the extra mile. Such good customer service!

Review 22 (2024-09-10 - Rating: 5)
Jordon from Ballard Plumbing was basically brilliant. Well beyond competent!… Smart and strategic about other issues too. Social with his expertise, and happy and willing to help solve a number of problems we hadn’t even called him about… with skill and thoughtfulgood ideas. Super nice fellow, too.Jordon is a blessing.🙂💪

Review 23 (2024-11-23 - Rating: 5)
David arrived at the beginning of the time window so it wasnt any inconvenience to us, thank you. Next he courteously showed me what he was doing to diagnose our home heaters issue. Since our heater has been wonderful for over 25 years he reminded us that the bandaid approach can work. Or it might not last long. The parts needed could be as easy as a circuit board change or even an additional valve. We asked as series of questionss about upgrading our system to improve the homes air quality and happily he has experience in this field.Our inspection service charge will go towards any repairs that we may choose and we asked to think through the options over the weekend.We are very pleased with the service and recommend checking out this company for friendly, knowledgeable service at a rate that is most reasonable.Thank you David

Review 24 (2024-09-16 - Rating: 5)
Ballards is so quick to respond and schedule. Manuel arrived timely, was professional, kind and thorough. He explained my options to me in a way I could understand. And completed the repair quickly. He made sure everything was working correctly before leaving. Ballard’s treats their customers like family.

Review 25 (2024-08-23 - Rating: 5)
Marco was excellent. Very good communicator. Very knowledgeable. When I get the work done, I definitely want to use Marco. I’m not a fan of the big brands, and I was gonna use an independent contractor. I was gonna continue to shop around and get estimates. But bcuz of my experience with Marco, I’ve decided to go with Ballard. Keep up the good work 👍🏿!

Review 26 (2024-10-13 - Rating: 5)
I was really happy with the service I received from Kevin. He was thorough with his inspection of our air conditioning system and with its diagnostics. He was informative of what our system needed to get it up running and preventative measures for better sustainability. I will now be getting a routine maintenance by Ballard plumbing heating and air conditioning due to the service we received by Kevin.

Review 27 (2024-09-16 - Rating: 5)
Daniel was amazing, he thoroughly went over our options with us for purchasing a new ac system. I appreciated his honestly and friendliness but most of all, I really appreciated that he was not pushy or tried to force us into anything we weren’t willing to do. He listened to our feedback and gave us great advice. 10/10 customer service.

Review 28 (2024-11-21 - Rating: 5)
Manny is an excellent and reliable workerHe keeps his clients informed about what’s bring done and cleans up when finished with the job. We’ve used Ballard for over 25 years and highly recommend their work

Review 29 (2024-07-31 - Rating: 5)
Excellent response time for an urgent plumbing repair. Office staff kept me updated on the ETA for the service call,Service fee was applied to the cost of the service. Darryl VanDyke was knowledgeable and was able to complete the requested service on the same day. I highly recommend Ballard.

Review 30 (2024-10-05 - Rating: 5)
Daryl did am amazing job of replacing the cartridge on my handle in my master bedroom shower! He is very personable too . He left no mess after he completed the work. We will definitely call Daryl at Ballard Plumbing for our next plumbing job. Thank you !

Review 31 (2024-09-04 - Rating: 5)
Marco was amazing. He was professional but personal and so very helpful. He explained all our issues and both him and Anthony fixed our problems. We would definitely call Ballards again and request Marco.The cost was higher than expected but we were at a point that it had to be taken care of.

Review 32 (2024-10-30 - Rating: 5)
Can’t say enough good things about the experience that we just had with Ballard plumbing heating and air-conditioning .Gavin, the technician ,was very professional, friendly and efficient.I do highly recommend this company and staff to everyone.Thank you for your thoroughness and the pleasant experience with your company.

Review 33 (2024-11-29 - Rating: 4)
Technician was very professional, so this is not a complaint about him. Furnace wouldnt light, so the gas company came out (free of charge) and diagnosed a bad ignitor. Suggested to have a HVAC company just double check to ensure there were no additional problems and to complete the repair. Ballard had an open appt for the same day so I had them respond. Tech confirmed the ignitor was faulty, everything else appeared just fine. So I asked him to replace the ignitor, which was already removed and in his hand (only held in by a single screw, takes 30 seconds to remove and replace). He quoted me $365 to replace it. I told him he was crazy if he thought I would pay that, since Id already found the ignitor for sale on multiple websites for anywhere from $38-$48. He tried to explain it with mark-up and profit, etc. I dont mind a company making money and I fully expect them to mark-up the price a little for the convenience of the customer not having to go purchase on their own, but $365 for a part I purchased online (the exact same part/brand) for about $40 is borderline theft. How many others just paid it not knowing.I wasnt planning on posting this review, I have better things to do than complain about something on the Internet, but they sent me 2 texts asking/reminding me to post a review of the service. So theres my opinion.Edit....I received a telephone call from the owner regarding the review, and I think its only fair to update my review. The owner explained the technician had quoted the wrong part which was significantly more expensive than the actual part needed. While I suspect some might be skeptical of this explanation, I will say from my conversation I do believe him. While the actual/correct price would have been significantly cheaper, I likely still would have completed the repair on my own, as the part was readily available to me to purchase. I have updated my rating based on 2 things, one mistakes happen, two the owner was very apologetic and explained their pricing, which like previously noted, is understandable, businesses have overhead. I respect any business who would take the time to follow what their customers opinions are of them and then to actually follow up with them to ensure their concerns are addressed. Customer service is one of the most important factors to me in deciding who Ill use in the future and Im inclined to give them another try if I have any future issues.

Review 34 (2024-07-08 - Rating: 5)
Daniel came out and gave exceptional service and attention. He was knowledgeable, well mannered and helpful. I appreciated the time he took to explain and show me what work he was recommending and completing. He provided no pressure for up-sales, but still made sure I knew all the options available, and made the entire experience comfortable. I would request him again due to his personable nature, hard work and expertise.

Review 35 (2024-01-09 - Rating: 5)
We got a new heat-pump system from Ballard when our old furnace died as a January cold spell arrived. Ballard gave us quick, skillful service. So grateful to them.

Review 36 (2024-08-19 - Rating: 5)
Jordan came out to fix our plumbing issue and we couldn’t be happier with the service he provided. Very professional and knowledgeable. Reasonably priced for what had to be done. Will definitely use Ballard for all our plumbing needs.

Review 37 (2024-08-27 - Rating: 5)
The crew members were neat and clean and did excellent work. Each one was careful and respectful of my property. They should be applauded for their knowledge and ability to communicate to me what they were doing. I would gladly recommend Ballard Plumbing Heating & Air Conditioning because of promptness, professionalism and courteousness.

Review 38 (2024-11-27 - Rating: 5)
Called for a clogged sink!! Eddie & Kalvin showed up and were a pleasure to deal with and did an excellent job explaining what they were doing and taking care of the problem. They kept everything clean and were able to quickly get the job done. Appreciate their attitude and communication!

Review 39 (2024-08-09 - Rating: 5)
Johnny from Ballards did a tune up on our air conditioners last week and they have been working great. Thank you for your expertise!

Review 40 (2024-08-16 - Rating: 5)
I just had the pleasure of having Kevin Rivas of Ballard Plumbing Heating and Air Conditioning complete our A/C tuneup. I found Kevin to be courteous, professional and knowledgeable. He took his time in informing me of his findings and of his recommendations. And he left the area around my A/C compressor cleaner than it was before he arrived. I would use Ballard services again, if and when needed

Review 41 (2024-09-12 - Rating: 4)
We had a good enough experience working with Mr. Daniel Andrade. His colleague Daniel who had been here the Saturday before to inspect our old system had said the inspection fee of $49 dollars would be applied towards the installation if we were to go forward with a new system. We did a new system, it is very nice. No further mention of the $49 dollars was made, nor did we receive the washable filters we were supposed to get.

Review 42 (2024-12-29 - Rating: 5)
Daniel Andrade was a delight. He explained all the details of each service option available such that I felt confident in my choice.

Review 43 (2024-10-29 - Rating: 5)
Called other plumbers before for past repairs, but was not as pleased with them as I was/am with Darryl VanDyke and Ballard Plumbing,Heating,&Air. They sent someone out right away, and when Darryl showed up he was professional, polite and so easy to talk to. He explained everything that needed to be done and gave an estimate before doing any work. The cost was reasonable and less than other plumbers.

Review 44 (2024-08-20 - Rating: 5)
Well, I have to thank Ballard for coming out as quickly as they did, my wife and I appreciate it. Our water heater was having some issues and they came out and told us what’s going on for every step of the way and they fixed the issue. Thank you again for helping us out. We will definitely be calling you in the future.

Review 45 (2025-01-03 - Rating: 5)
Kevin Rivas was the inspector on our heating & air conditioner. He was very thorough and explained the process of his inspection.I was very impressed w/ knowledge and information that he provided !

Review 46 (2024-08-06 - Rating: 5)
Manuel did an excellent job assessing our bathroom drainage issue. He was friendly, professional and completed the job timely.I would not hesitate to use Ballards plumbing heating and air again. They always do a great job for us. Thank you.

Review 47 (2024-09-20 - Rating: 5)
Daniel did a great job & explained everything he did. He was very nice & thoughtful & made sure to wear his booties when in the house. I’ve been using Ballard for over 25 years & will continue to use them.

Review 48 (2024-08-11 - Rating: 5)
Chris Dominguez was our technician for today. He was very professional. He was organized, good work ethic , neat, clean work and knowledgeable. He also took his time with the installation of the unit. He answered all our questions. If you’re in need of a new AC unit call Ballard plumbing and heating and Air Conditioning.

Review 49 (2024-12-31 - Rating: 5)
We had a slow drain problem in our kid’s bathroom and Darryl from Ballard Plumbing took no time at all to fix it (full disclosure, I tried to fix it myself and messed it up), but Darryl saved me 👍🏻

Review 50 (2024-09-20 - Rating: 5)
Daryl at Ballard Plumbing Heating and Air Conditioning did a great, very professional job on our kitchen plumbing yesterday. I certainly will not hesitate to recommend him in the future.Very courteous and knowledgeable. Thanks for the prompt response

Review 51 (2024-06-29 - Rating: 5)
Angel was very professional, pleasant and spent the time to thoroughly inspect all areas of our air conditioning unit. He provided us with a list of all areas of concern along with those areas that were fine which were all verified by pictures he took. In addition, he provided us with three repair options to consider, along with an option to replace our system if so desired. He never once pressured us to repair or replace our system, but simply provided us with his findings and left us to decide how we will decide to proceed. We felt as though Angel was very honest with us and truly appreciate the time he spent with us. Once we determine when and how we’ll proceed, we won’t hesitate to contact Ballard for this work and will certainly request that Angel is the one to do it.

Review 52 (2024-11-09 - Rating: 5)
Hi Darryl did a great job on the two plumbing projects. He explained everything that he was going to do and was very thorough. All of your engineers have been very friendly and professional. Thank you!

Review 53 (2024-08-08 - Rating: 5)
I was very pleased with the inspection and routine maintenance work that Johnny did on my two A/C units. He arrived on time, and spent a few minutes asking if there were any issues or problems. Then he worked on the two compressors , testing and reading instruments, and taking pictures; and he even labeled which one was first floor and which one was second floor. Then he went up in the attic to finish testing and reading instruments. Johnny gave me a written report, discussed his findings, and told me about their 6 month, no risk guarantee, and gave me info about their annual plan covering A/C, heating, and plumbing. Plan on signing up next year.

Review 54 (2024-08-11 - Rating: 5)
Daniel is very knowledgeable. He performed an in-depth analyst on my AC unit. Upon his completion, he explained his findings to me in such a manner that was very understandable to me. He performed his job in a professional manner and I am very pleased with his services. He definitely earned a 5 star rating. I surely will recommend this company.

Review 55 (2024-09-16 - Rating: 4)
Dalyn did well with explaining the issues we are having … although not favorable to us as home owners. He shared what we could do and then gave all options in a manner we understood. I appreciate that he didn’t get frustrated even when having to explain things a second time when dealing with husband AND wife 🙂. He was patient, sympathetic but also let us know the truth!! I didn’t give 5 stars because there was no work done today… our saga is to be continued. Thanks Dalyn and we’ll see you soon!! We’re trusted Ballard Plumbing for years and we will trust them with this major issue!

Review 56 (2024-07-26 - Rating: 5)
I love the services that Ballard has provided for our air conditioning needs. I asked to be placed on a cancelation list and to my surprise was called. My technician Johnny arrived within the window and was very pleasant as well as knowledgeable. He answered all my questions and gave suggestions for other needs I might have. Johnny made sure the office staff knew my needs and had them call to schedule. I appreciate technicians that dont pressure, and didnt make me feel inadequate being a female with NO A/C knowledge. Thank you Johnny and Ballard.

Review 57 (2024-09-13 - Rating: 5)
Shopped around for best price and quality and Ballard won, and they did not disappoint had some minor hiccups but nothing they didn’t address and that’s what makes a business great! Shout out to whole crew but Ryan, Taylor and Angel. Vanessa was awesome and Jose from the construction department did an amazing job! You have a client for life!

Review 58 (2024-07-23 - Rating: 5)
Dispatch was quick to respond, tech was very knowledgeable and professional. Highly recommended, affordable and reasonable rates too! Got my a/c system up and running on a weekend call even. Still a happy customer.

Review 59 (2024-07-13 - Rating: 5)
I have used Ballard for many years. I believe they’re reliable and reasonable. I called them in the middle of a heat wave because my air conditioner was at first going off and on for short periods and then stopped coming off n already gather. Given the heatwave I was surprised they were able to come same day. But technician Angel Cabral came to my home and assessed the situation. He was on time and subsequently called to let me know what the problem was because I wasn’t at home. Because my air conditioner is older, he was honest regarding my options, and ultimately made the repairs needed. My air conditioner has been working perfectly since. I was lucky to discover this company some years ago and always call them for my heating and plumbing needs and have never had reason to be sorry. They’re my go to company and Angel was timely, professional and efficient.

Review 60 (2024-10-21 - Rating: 5)
Always great service from Ballard! We had minor leaks - no emergency. Jordan was promo and had everything fixed in no time. Highly recommended!

Review 61 (2024-08-22 - Rating: 5)
Johnny Moreno was friendly and efficient. He changed the filter (which is hard to get to) and checked all the components of the HVAC unit. He checked the vents and cleaned and serviced the outside condenser. I was totally satisfied with his service.

Review 62 (2024-08-07 - Rating: 5)
My husband and I hired Ballard for an AC tune up. Mr. Rivas showed up to do the service, he was very respectful and explained step by step what he was doing. Amazing service. We will definitely be using there services again.

Review 63 (2024-07-26 - Rating: 5)
The crew from Ballard Plumbing arrived on time. They were friendly, polite, answering any questions I had during and after installation. They did a complete HVAC system in triple digit temperature, working diligently to finish the job. They cleaned all areas, and left no trace behind. Kudos and much thanks to Ballard for doing such a professional job.

Review 64 (2024-09-06 - Rating: 5)
Service was great. He diagnosed and quickly repaired my issue with A/C following a sudden accidental power outage that damaged my system. Will be definitely using Ballard’s in near future for modernizing my aging system.

Review 65 (2024-10-24 - Rating: 5)
Jose and his team did a great job of installing a new Carrier furnace and AC today. They worked quickly and cleaned up behind themselves. Jesus patiently explained the new termostat to me.

Review 66 (2024-11-27 - Rating: 5)
Eddie was great, hes the best plumber Ive ever had! I will definitely use ballard plumbing again because of Eddie. I will recommend ballard plumbing to my family and friends.

Review 67 (2024-09-12 - Rating: 5)
Johnny did a great job, he explained everything in detail to where I could understand. Johnny informed me that my AC unit was much older than what I assumed it was but he didnt use scare tactics to get me to purchase another unit out of fear although I will be needing a new unit soon. My overall experience exceeded all of my expectations.Thank You

Review 68 (2024-11-05 - Rating: 5)
Dylan did a fantastic job! He was very personable and professional and offered tips on how to keep my drain flowing freely. I was very pleased with my service.

Review 69 (2024-11-14 - Rating: 5)
We have been using Ballard for more than 30 years for all our HVAC and plumbing needs.They are reliable, dependable, and diligent.Jordan and his team from Ballard had the job done as quick as possible. Thank you!

Review 70 (2024-09-12 - Rating: 4)
Kevin showed up on time & was very pleasant. He explained a lot as to our air conditioner & tested the fuses & even went into our attic. We checked with our regular air people & needed a new fuse box. All in all he did a good job.

Review 71 (2024-08-27 - Rating: 5)
Communication with the office was easy and follow-though excellent. Gabriel was a very nice young man and thoroughly cleaned our air conditioner. We will call on Ballard’s again.

Review 72 (2024-10-16 - Rating: 5)
From the time of my initial call that answered me with a warm and friendly voice to my service technician. Not only was he very knowledgeable he was friendly and very transparent with everything he did. Very honest. I highly recommend Ballard Plumbing.

Review 73 (2024-06-19 - Rating: 5)
Ballard Plumbing / Heating & Air came out to replace my air conditioning unit. I had a few quotes and Ballard’s quote was in the middle, but they checked ALL of my boxes! They are professional, reliable, knowledgeable, and they have superior products. The installation was done in one day and all of my questions were fully answered. I will continue to do business with Ballard as long as I own my home. I HIGHLY recommend Ballard.

Review 74 (2024-08-16 - Rating: 5)
David at Ballard is exceptional at his job with the professionalism and customer service well beyond expectation. I called Ballard on a whim in an emergency. It was one hell of a lucky call. Ill be using them again for sure.

Review 75 (2024-07-29 - Rating: 5)
Daniel was very respectful, He answered all our questions. Very informative about keeping up a good maintenance plan. I would highly recommend him to my neighbors and friends.Thank you, Ballard team!!!

Review 76 (2024-08-17 - Rating: 5)
Posting this review on my wifes account, my wife and I are extremely grateful for their service. They were efficient, friendly and hardworking to make sure that the AC unit was installed in a timely manner. We can finally enjoy our summer in peace with cool air. 100% would recommend to anyone needing a new AC unit.

Review 77 (2024-08-13 - Rating: 4)
Today, I called Ballard Plumbing Hearing and A/C to service a leaking water heater. I have used Ballard in the recent past and have found their wide range of services to be fairly priced and performed as quoted. Marco Jimenez arrived on time, was courteous, and quickly diagnosed the reason for the leaking water heater. Additionally he spotted another problem with a clogged condensation line to the A/C unit. Marcos was A specialist with changing out the water heater and perform this task without any issues. The price was fair and the work was well performedMarcos made arrangements through the front off to dispatch another technician to address the cloggy condensation line with same day service and at no additional charge!

Review 78 (2024-12-30 - Rating: 5)
Gabriel was knowledgeable and seemed very competent. He was patient to explain and answer all my questions.

Review 79 (2024-08-03 - Rating: 5)
Called in morning for an appointment and got someone out the same day. Daniel came by. Very knowledgeable and kind. Especially for someone who has no idea how the system worked. Will definitely be going back to Ballards and asking for Daniel’s assistance!

Review 80 (2024-09-01 - Rating: 5)
Awesome service !!! Johny moreno actually takes his job really proffesional. Humble person, he makes costumers feel in trust. As johny being part of Ballard plumbing heating & air. He will continuing striking to a positive path for the best of his company and clients. !!!!

Review 81 (2024-12-26 - Rating: 5)
Eddie was detailed and explained everything going on with project untilThe end...another great job from BallardPlumbing

Review 82 (2024-12-11 - Rating: 5)
The technician arrived during the expected time and was friendly and polite. He checked over my wall furnance and relit it. He also showed .e what to do if the wind blew it out again. I am pleased with the service provided.

Review 83 (2024-09-17 - Rating: 5)
Daylin was courteous and professional and gave me knowledge I needed to make a decision for my possible escrow repair situation. He gave me a price quote for water heater replacement that was $1000 less than I expected so that was the best news . Great professional Daylin

Review 84 (2024-08-10 - Rating: 5)
We finally decided to have our AC system checked after tolerating a few hot summers. We received a mailing from Ballard Plumbing & AC. We decided to make an appt. Two techs arrived on time, very thorough; explained the issues with our system. We are so impressed, were having a new system installed.

Review 85 (2024-07-03 - Rating: 5)
Ballard was easy to contact and sent a representative out the next day. David the technician, was very professional and explained all the services he provided. I felt the price of the service was very reasonable and I will not hesitate to utilize their services in the future.

Review 86 (2025-01-08 - Rating: 5)
Very professional service. Did a complete check, took pictures & video, corrected serval issue with my system and offered several options.

Review 87 (2024-09-25 - Rating: 5)
We had a broken drain pipe under our house and called Ballard Plumbing & Heating. Their Tech. Darryl showed up first thing the following day and fixed the problem by that afternoon. Darryl was very friendly, helpful, and professional.

Review 88 (2024-07-10 - Rating: 5)
David was awesome he is extremely knowledgeable and experienced. He explained everything about my AC and let me know things that i can look forward to having serviced in the future. The $79 tune up is great he was very meticulous in cleaning my system.

Review 89 (2024-07-26 - Rating: 5)
Daly arrived earlier than anticipated, which was a good thing. He quickly diagnosed the problem and repaired it, and said there may be more work necessary in the future. We certainly will call again if a problem arises..We highly recommend Ballard for your plumbing needs.

Review 90 (2024-09-24 - Rating: 5)
Johnny was exceptional, very professional and polite. He asked if I had any concerns about my Air Conditioner. I totally recommend him!

Review 91 (2024-09-08 - Rating: 5)
I cant say enough about the great experience I had with Ballard plumbing heating and air condition. Kevin was an awesome technician and really helped in our time of need!!! You Rock!!!

Review 92 (2024-12-24 - Rating: 5)
Both Kevin and Daniel provided extensive knowledge and offered amazing quality service. Response was quick, efficient and thorough. Highly recommend!

Review 93 (2024-07-13 - Rating: 5)
Great response time from Darryl and the team at Ballard Plumbing. Michelle asked if I was available for an earlier-than-scheduled time for Darryl to come by and check the problem. He was friendly and very courteous. Darryl confirmed to me, by a second opinion, what another company diagnosed, which he admitted he would not be able to remedy on his own, on this visit.There was a secondary plumbing situation that I needed to have repaired and Darryl was able to replace the worn out component in the toilet tank. I am pleased that he fixed the toilet issue and confirmed the original primary problem in the house. I would recommend Ballard Plumbing Heating & Air Conditioning to anyone.

Review 94 (2024-07-30 - Rating: 5)
We love Ballards! Angel is very professional, friendly and knowledgeable. He shared what the problem was in easy to understand terms, as well as provided options for fixing the problem, no pressure! I highly recommend Ballards and Angel!

Review 95 (2024-09-11 - Rating: 5)
Ballard does it again! I just bought a new washer and found out I had a clog. I called to have them come and fix it, literally they were here within a half hour and it is fixed like new. Absolutely love their service and Miguel is the best!!

Review 96 (2024-12-05 - Rating: 5)
Manuel was efficient in quickly diagnosing the reasons for the low water flow experienced when multiple showers are used simultaneously (water pressure regulator and our water softener unit).Very reasonable diagnosis fee $49.

Review 97 (2024-08-28 - Rating: 5)
Team Ballard did a fantastic job from start to finish. Great company to work with for AC repairs and maintenance. Johnny did awesome work!!

Review 98 (2024-07-29 - Rating: 5)
Kevin was fantastic. Explain everything that was wrong with our AC and had full transparency. He took his time and detailed what our AC operation was like in our attic. Would call again if there’s another issue.

Review 99 (2024-08-22 - Rating: 5)
Angel was very professional and knew his craft well, he answered all my questions—and I had many. My A/C problem was a quick fix but he did a maintenance check of the unit and offered suggestions. Angel deserves and earned a five-star rating.

Review 100 (2024-07-02 - Rating: 5)
My name is Linda and I called to get help for my daughter. (According to the water company we used 356000 gallons and that there was a bad leak. It ended up bring a sprinkler issue. Daryl was with another customer yet he kept me updated as to his eta. He was very personable and extremely efficient. If I could give him 25 stars just on his awesome customer service alone I would. We will be calling your company from now on. Daryl found and diagnosed the problem right away. What really put our experience over the top was the cost. It was very reasonable and I truly felt that Ballard has integrity as a company by not overcharging. I was extremely pleased. I thank you so much. Air conditioning will be next and we will be giving you guys a call. Thank You and Thanks Daryl you are amazing!!!

Review 101 (2024-08-16 - Rating: 5)
Dalyn Gates is an awesome technician. Hes very professional, courteous, friendly and patient with all my questions I had. Hes explained/answered all my questions in detail. If I could rate him with more stars then the 5 given on the survey I would have rated him higher.Dalyn is asset to the Ballard company. Esther Lara

Review 102 (2024-07-13 - Rating: 5)
We had Gabriel Lira Gabe, HVAC Technician, come to our house to do maintenance on our unit. I couldnt have been more pleased with his service. Polite, informative, honest. Very detailed in his explanations of issues found with our unit, and with the options presented to us. Not the usual sales pitch trying to sell you something you dont need. He was on time, took his time in the diagnostic and maintenance, and was thorough. Definitely recommended.

Review 103 (2024-08-01 - Rating: 5)
Ballards did an awesome job, needed some plumbing done, and as usual the work was completed timely, and efficient and the plumber Dalyn was super helpful, friendly, and explained everything in detail. Thank you.

Review 104 (2024-11-16 - Rating: 5)
Even though I had a very hectic day, Jacob & I kept in touch by phone and when it was discovered I needed a replacement, it was fixed quickly … plus he is beyond polite!!

Review 105 (2024-10-18 - Rating: 5)
The service and friendly treatment was totally reassuring. I am glad that called Ballard plumbing and will again in the future if necessary.

Review 106 (2024-09-11 - Rating: 5)
Technician Gabe was on time and completed a full A/C tune up. He shared all his findings & concerns and all he did during the service . He was polite and very professional. He wore boot socks while inside the house & worked methodically and did a through job.

Review 107 (2024-12-13 - Rating: 5)
Excellent, as usual. Art is always helpful and a solid technician. We have know each other for years. I can always count on him !

Review 108 (2024-01-20 - Rating: 5)
Was having issues with my furnace and they came out to check and give me an annual service. Tech Daniel was so kind and efficient! When I called, Michelle was amazing as well. Excellent customer service. Looking forward to working with Ballard to keep my home and family safe and comfortable. This company cares about you and your family and they are willing to make sure you know you have options and not make you feel overwhelmed. Very pleased that I picked them and had a wonderful experience.

Review 109 (2024-06-08 - Rating: 5)
Daniel, my technician did an excellent job. He was also honest and very kind. I appreciate the way Ballard came out so quickly to fix my air conditioner and didn’t put me off for a week

Review 110 (2024-09-13 - Rating: 5)
Johnny Moreno did a great job at checking out our A/C. He was competent and professional. I would recommend Ballard Plumbing Heating and Air to anyone.

Review 111 (2024-09-24 - Rating: 5)
Manny explained everything he would need to do and gave me choices on pricing and materials.Very polite, professional group of workers. I will call again when i need a professional and responsive company. Thanks Ballard!

Review 112 (2024-09-03 - Rating: 5)
Art was able to help us and get everything fixed very quickly. Would recommend him and Ballards. Great service.

Review 113 (2024-09-30 - Rating: 5)
Vincinte was great. He explained everything right up front and kept me informed of every step he was taking. He was very pleasant and friendly.

Review 114 (2024-07-19 - Rating: 5)
Ballard sent Kevin Rivas for a AC system cleaning and did an excellent job showing us the before and after results. He also explained the process very well and we had a lot of questions. Definitely using them for future HVAC system needs.

Review 115 (2024-09-06 - Rating: 5)
Daniel was very professional. Found the problem with my AC unit right away and fixed it He did an amazing job. I highly recommend him.

Review 116 (2024-12-13 - Rating: 5)
Excellent services. He was very thorough and did an excellent job in setting up our thermostat

Review 117 (2024-10-03 - Rating: 5)
He worked very fabulous and did every good work 18 thumbs up 18 stars up good work and I would recommend them to my family in Yucaipa thank you for the fabulous job I will call you guys again thumbs up👍🙅🙋❤💚💜💙👻

Review 118 (2024-11-26 - Rating: 5)
Eddie was very professional and courteous.You are so fortunate to have him as your employee.Because of him Iwill recommend your company to others…Thank you

Review 119 (2024-08-26 - Rating: 5)
I’m satisfied with the service . The technician Gabe is very professional. He is informed on the work that was completed and what needs to be done with our existing unit to maximize it’s performance

Review 120 (2024-08-19 - Rating: 5)
The technician they sent out. Did a really good job very professional very respectful cleaned up everything just did a great job. Very happy ! I will absolutely coming back.

Review 121 (2024-08-13 - Rating: 5)
Daryn was extremely efficient and timely. He fixed the seal on the toilet and advised us about future upkeep we may need. We were extremely pleased with his service.

Review 122 (2024-09-04 - Rating: 5)
Kevin was pleasant, courteous, and knowledgeable. He installed a new part and repaired other issues. Thank you Ballard and Kevin.

Review 123 (2024-07-06 - Rating: 5)
They am so happy with our New air conditioning and heating unit.David and Daniel were very nice and explained everything to us. When the unit went in They cleaned up as if they were not even here. So happy we called them.

Review 124 (2024-07-18 - Rating: 5)
He was very professional and friendly. He texted us that he would be arriving soon. He was very good at explaining what he was doing, and great at completing his task in a timely manner. Great job.

Review 125 (2024-07-09 - Rating: 5)
PLEASE READ THE EDIT BELOW - ISSUE IS RESOLVED BY BALLARD - PERSONAL TOUCH AND FOLLOW UP. HIGHLY RECOMMEND BALLARD!!3 years ago I paid $7500 to have a new HVAC system installed by Ballard. My tenant informed me that the a/c was not working, so Johnny went to investigate the problem, which turned out to be leaking due to pipes rubbing together; apparently not covered by either the manufacturer or Ballard - therefore this repair cost $1650. $9150 for an HVAC system that didnt last 3 years makes me wonder why Ballard is selling a defective system. Johnny was quite clear when he explained that it was a poorly designed system that caused the copper pipes to rub together and leak. Seems like either Ballard or the manufacturer should stand behind the problem product. That being said, Johnny was quite informative, pleasant and professional. He let me know every step of the way what was happening. I cant blame him for Ballard selling a defective system (unless it was installed incorrectly which caused the unit to vibrate which in turn caused the pipes to leak).EDIT TO REFLECT RESOLUTION - Blaine from Ballard Plumbing reached out to me to let me know that it was a manufacturers defect in the HVAC unit, but that Ballard stands behind their work and reputation and would therefore refund the cost of that service call and repair. As a long time customer of theirs, both residential and in my business (25+ years), the phone call, the concern, and making things right meant as much to me as the financial aspect. I highly recommend Ballard Plumbing - the personal touch and making sure their customers are satisfied is a rarity these days. Service above and beyond - definitely 5 stars!

Review 126 (2024-01-04 - Rating: 5)
The Ballard techs that came out to my parent’s house were awesome! They were honest and hard working. Not only did they start fixing the plumbing in bad weather, but even when it began to hail they continued until the job was complete. They could have easily quit until the next day, but they made sure my parents had functioning bathrooms and drainage before they left. We could not have been more grateful for their commitment to the job and kindness. They were a blessing, for sure!

Review 127 (2024-09-17 - Rating: 5)
Daniel did excellent. He explained everything and very knowledgeable in details. He answered all of my questions with terms that were understandable.

Review 128 (2024-11-09 - Rating: 5)
Great experience, good young guys conscientious workers, friendly, respectful

Review 129 (2024-10-29 - Rating: 5)
Daryl did an excellent job. He was personable and completed the work in a reasonable time.

Review 130 (2024-06-25 - Rating: 5)
I’m very pleased with the professionalism David demonstrated when servicing my AC. Everything was thoroughly explained and I had no questions. I believe that you have an outstanding employee for your company. and if your other employees are as excellent I would not hesitate to call your company for all my heating and AC needs.

Review 131 (2024-09-18 - Rating: 5)
Excellent customer service and support. Very knowledgeable about air conditioning units. Will be calling Ballard Plumbing and Air in the near future.

Review 132 (2024-07-20 - Rating: 5)
David was very professional & informative. We really appreciated all his help with answering our questions & helping us decide on what AC unit we should purchase.Thanks for great service.

Review 133 (2024-01-27 - Rating: 5)
Jose was very courteous and knew his job very well. He was able to explain clearly all that he did and what needed to be done. He was professional and quick in whatever he was supposed to do. I would highly recommend Ballard to anyone..I would also recommend that if possible Ballard give a referral bonus to anyone referred to the company. Thank you and keep it up.

Review 134 (2024-06-10 - Rating: 5)
Our AC made funny noise during the first heat wave of the summer. Technician Angel of Ballard Plumbing and Air came to the rescue! He skillfully fixed the problem and explained the repair options and made the air conditioning back and running. Also kudos to the appointment schedulers efficiency in a short notice. Thank you.

Review 135 (2024-10-07 - Rating: 5)
Dalyn arrived to fix our shower. He was courteous and professional. He gave an estimate for our repair and the job was done for exactly that estimate.

Review 136 (2024-07-16 - Rating: 5)
Kevin was awesome! He was professional, friendly and knowledgeable. I was very happy with his service he provided. I would recommend him to anyone. Thanks again!

Review 137 (2024-10-18 - Rating: 5)
Art and Chris did a great job on a heater installation. They were both really nice, professional and detail oriented.

Review 138 (2025-01-04 - Rating: 5)
Fantastic service! Eddie was a complete professional. Gave me options to solve the issue I was having. Made sure to confirm the solution worked. He answered all the questions I was having and gave great advice. Would definitely recommend!

Review 139 (2024-07-17 - Rating: 5)
Kevin Rivas was very helpful and informative. He informed me on everything my a/c unit needs and explained step by step. He also speaks spanish which was very helpful for me to learn and process the information regarding my a/c system. Kevin was awesome!!

Review 140 (2024-11-22 - Rating: 5)
Ballard Plumbing HVAC exceeds all expectations in professionalism and customer service. They actually care about their customers and communicate promptly at every stage of service. We had our home repiped due to a slab leak and that went seamlessly from start to finish then of course our AC was acting up so we called them and got a same day diagnosis, after determining that our unit was outdated we decided to go ahead and replace the system and that was on a Friday then scheduled the new installation for the next Tuesday. We highly recommend Ballard Plumbing for all your plumbing HVAC needs.

Review 141 (2024-06-04 - Rating: 5)
Darryl Vandyk was my technician from Ballard plumbing.Actually was on time and I was very comfortable with him.Showed him what I needed he gave a quote and did the job correctly and clean.If I need a plumbing technician again I will definitely call Ballard and request that only Darryl come to my house.

Review 142 (2024-07-07 - Rating: 5)
I scheduled an appointment with Ballard to come and do a tuneup and inspection of my elderly dad’s AC system. My dad who is bed ridden wasn’t feeling that his room was getting cool enough compared to the rest of the house. David Chavarin was the technician assigned to my dad’s home. We found him to be extremely knowledgeable , professional and sensitive to my dad’s needs. He took the time to explain what he was doing and even shared photos of everything he saw in the attic. He was able to make some adjustments to the air flow and installed an air scrubber to purify the air and biocide to eliminate the mold and bacteria. Something that is extremely important to me as im taking care of my dad who’s on hospice . In addition David explained that installing these components will maintain my dad’s ac system for a long time. David also took the time to help us get a new ceiling fan installed in my dad’s room. Something that he didn’t need to do but offered . That meant so much to me and my dad. No other service provider would have taken the time to do that . I feel confident that while he is bedridden he will be comfortable and we will all be breathing better knowing that we have taken steps to breathe clean quality air. You have an exceptional employee in David and would highly recommend Ballard to my family and friends.

Review 143 (2024-12-04 - Rating: 5)
Luis was an incredible techncian. He was professional, knowlegdable, and communicative. He explained everything in detail sothat my wife and I could understand it. I would recommend him into anyone

Review 144 (2024-07-24 - Rating: 5)
Jordan did a fantastic job installing our first tankless water heater. We’ve enjoyed being customers of Ballard for many years!

Review 145 (2024-11-08 - Rating: 5)
David is friendliest, efficient, and honest. He provided the best service and experience we’ve ever had.

Review 146 (2024-07-25 - Rating: 5)
He was patient, informative, knowledgeable and able to explain things using terms we understood, always asking are there any questions. 87 yo couldnt ask for more. Thank you Daniel, youre a 10 out of 10 in my book!

Review 147 (2024-09-24 - Rating: 5)
Manuel Vasquez did an outstanding job quickly fixing the water leak in my laundry area. I would highly recommend his services!

Review 148 (2024-09-24 - Rating: 5)
He was very helpful and helping me understand everything he completed for me also went above and beyond to explain a little bit more than importance of my system and taking care of it thank you so much

Review 149 (2024-06-06 - Rating: 5)
Jordan was very professional and informative. He found the cause of the problems and made all the necessary replacements and adjustments efficiently. He definitely knows plumbing! Good as new! I will be a return customer if I ever need a plumber again.

Review 150 (2024-11-20 - Rating: 5)
Ballard Plumbing is my go to Company for plumbing and HVAC for our rentals. Always great service!

Review 151 (2024-09-06 - Rating: 5)
Bunch of great people that did a great job. Appreciate you guys coming out so fast and working so hard in the 115 degree heat.

Review 152 (2024-11-27 - Rating: 5)
Manuel is always very friendly and professional. He has done many jobs for me and my family when we have plumbing issues. Best service ever!!!

Review 153 (2024-07-13 - Rating: 5)
Daniel was on time super nice and did a great job servicing the A/C unit. He was one of the most efficient, courteous and knowledgeable AC technicians I have come across over the years.

Review 154 (2024-07-09 - Rating: 5)
I had an excellent experience with Angel. He was so informative and thorough. I appreciated that he didn’t rush the service, even through the extreme heat and my fussy toddler.

Review 155 (2024-09-10 - Rating: 5)
Very informative, honest, on time, explained options. No hidden agendas.Polite. So grateful for Ballard/Darryl’s help.

Review 156 (2024-12-13 - Rating: 5)
Free estimate, work explained, reasonable cost and job completed with no surprises! Manuel made it easy!

Review 157 (2024-11-07 - Rating: 5)
Efficient, neat, communicated steps of installation, helped me set up the thermostat remotely. Great experience!

Review 158 (2024-08-30 - Rating: 5)
Gabriel explained everything he was doing, as he was doing it. He showed us pictures of everything he checked, and explained what it meant. Very satisfied with his level of professionalism and personal attention

Review 159 (2024-06-14 - Rating: 5)
Angel and Danny inspected my AC unit and told us what was going on with my AC unit, both were very informative, professional and gave us best options. Ballard plumbing heating and air conditioning, is the best in my opinion, and very competitive and fair with their prices, would recommend them 100%

Review 160 (2024-08-10 - Rating: 5)
Our servicemen, Gabe, arrived earlier than we expected and was very knowledgeable. He explained what was going on and was very friendly. Thank you.

Review 161 (2024-10-02 - Rating: 5)
David was very polite and professionalHe explained things in detail. Have me a few pointer on how to do general maintenance on our heating and air conditioning

Review 162 (2024-11-02 - Rating: 5)
Excellent experience with Ballard. Manuel did a fantastic job with our shower leak and was very thorough. Always a pleasure to have him take care of our home.

Review 163 (2024-07-18 - Rating: 5)
Johnny did a great and thorough job. I also appreciated the “Tune Up” sheet that explained all he did as well as the state of our air conditioning unit.

Review 164 (2024-11-21 - Rating: 5)
Kevin was very personable and informative. I would definitely recommend Ballard Plumbing. Thanks again Kevin.

Review 165 (2024-07-25 - Rating: 5)
This is my go to place for air-conditioning service. They were very efficient punctual, and their customer service was outstanding, especially working ioutside in the heat. I was completely impressed. The Technicians showed such professionalism.

Review 166 (2024-08-26 - Rating: 5)
Kevin was very polite and explained what needed to be done. He is a great representative of your company

Review 167 (2024-07-11 - Rating: 5)
The technical came out to repair our AC unit and our experience was wonderful Gabe the technician did a awesome 👌job at repairing our unit. The price was very reasonable and honest...now we can enjoy a cool home again...thanks again Gabe

Review 168 (2024-08-26 - Rating: 5)
Both Clarence and I are very pleased withJordan’s services. He is indeed an asset to the Ballard Company.

Review 169 (2024-07-15 - Rating: 5)
He kept us informed about what was wrong and what needed to be done. He was very personable, respectful and efficient. An excellent representative of an excellent company!

Review 170 (2024-12-31 - Rating: 5)
Got our heater tune up done for the season. Thanks for excellent service.

Review 171 (2024-01-09 - Rating: 5)
Called my go to Ballard plumbing, issue with kitchen sink. My technician Victor came and was wonderful. He came across some issue as the plumbing is old, he did what he had to do with ease . He walked me through step by step as what was needed as well as options & cost for the repairs. His work was quick and clean thank you Victor !

Review 172 (2024-11-14 - Rating: 5)
I have use Ballard for many years. All of their staff that I have had contact with are very professional, polite and knowledgeable in their field.

Review 173 (2024-11-01 - Rating: 5)
Ballard has been our plumber for almost 12 years! This time they replaced our main water line! Marco J was an amazing plumber! He assessed and offered a solution to our issue to make it easier and more efficient! The work was top notch and the whole crew was very tidy, professional and kind. Thank you Marco and everyone who fixed a massive issue for us!!

Review 174 (2024-06-19 - Rating: 5)
They came out the next day after i called for service. Very kind and well mannered. Unfortunately my equipment was old so no service could be performed but I still appreciate there knowledge and professionalism. When I’m able to I will definitely be calling them back out to replace my equipment.

Review 175 (2023-10-26 - Rating: 5)
Ballard plumbing did an outstanding job for me. I have used their company for years and they have always done excellent work for me. I used them today to replace a pressure regulator that was 65 years old. Jordan and his helper Martin showed up on time and did an amazing job replacing the regulator re-plumbing the water supply to one of my apartment buildings. They got the work done quickly and when they were finished it looked 100% better, very professionally done. I would definitely recommend Ballard Plumbing to anyone in of good quality work for a reasonable price.

Review 176 (2024-12-02 - Rating: 4)
Gabriel was very knowledgeable, very patient with all my questions and did an excellent job

Review 177 (2024-01-05 - Rating: 5)
We were experiencing some heating issues with our heater, not wanting to turn on and we contacted Ballard they sent out Ryan who was very nice and professional, and explained everything that he did. He got our heater working within an hour of being in our home. Definitely would recommend this company to friends and family. Thank you again Ryan for coming out and saving us during these cold days. We are having especially with us having a disabled daughter in the home.

Review 178 (2024-06-18 - Rating: 5)
Thank you Ballards, we appreciate Jordan always doing such a great job taking care of all our plumbing needs from water heater replacements, to fixing toilets to complete house filtration systems at all 3 of our houses!!

Review 179 (2024-07-04 - Rating: 5)
Jordan did an exceptional job. I’ve used Ballard for years. They always do outstanding work from plumbing to HVAC.

Review 180 (2024-07-15 - Rating: 5)
Daniel was great. Diagnosed and fixed problem quickly. He took great care to keep everything clean and neat in the house.

Review 181 (2024-07-26 - Rating: 5)
David is very patient in explaining client’s concern. True professional. Definitely to have his service again in the future.

Review 182 (2024-07-31 - Rating: 5)
Very knowledgeable technician. Plus, Angel the Tech has a pleasant personality. Im going to request him in the future.

Review 183 (2024-09-17 - Rating: 5)
Thanks for tuning our AC unit after this very hot summer. We definitely will be using the family plan we enrolled in.

Review 184 (2024-10-03 - Rating: 5)
Kevin is very knowledgeable!Friendly and approachable, he answered all our questions . He was respectful and efficient!

Review 185 (2024-06-04 - Rating: 5)
Gabe was great very personable and knowledgeable. Explained everything so Id understand. Definitely will be asking for him to come back to do maintenence. Great company all around.

Review 186 (2024-07-22 - Rating: 5)
Angel was very professional and courteous. He explained things in a way that I could understand. He was honest and as helpful as he could be.

Review 187 (2024-09-11 - Rating: 5)
Marcos Jimenez work was outstanding. Very kind and professional! He got the job done!

Review 188 (2024-11-15 - Rating: 5)
Manuel has been here before. He is always courteous, knowledgeable, quick and double checks.

Review 189 (2024-11-24 - Rating: 5)
The guys were very sweet and kind. They talked me through everything and they were very clean after the job.

Review 190 (2024-07-24 - Rating: 5)
Daniel did an awesome job, fast, friendly, efficient. Above and beyond the job description, took the time to replace a light bulb for me too!

Review 191 (2024-07-18 - Rating: 5)
Jordan was very professional and did exceptional work considering the tight area he had to work in. I highly recommend Ballard plumbing!

Review 192 (2023-09-17 - Rating: 5)
Really great communication. Angel was very thorough in explaining what we needed. The price was far better than any of the other quotes we got. The job was done quickly and effectively. Plus the guys we super personable and gave us a few good laughs. One my husband will never forget lol. All in all…very professional. High quality. Great price. Thank you Ballard.