Friendly Plumber, Heating & Air

Photo of Friendly Plumber, Heating & Air

Located in Salt lake city, Utah

Address: 2990 S 460 W, Salt Lake City, UT 84115, United States

Phone: +1 801-845-3544

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Electrician
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2023-12-30 - Rating: 5)

    Danielle did an excellent job, fixing a water leak that we had in our basement. I was impressed with the timeliness of the repair. Highest ratings goes to Danielle for a job well done!!!

  • Review 2 (2023-09-13 - Rating: 5)

    Jon,Jordan,Dylan, Miguel & Marshal did a great job & very friendly! They walked me through the function on my updated brand new heater! Very thorough & did s good job of installing my new water line too! I will definitely recommend this gentlemen!

  • Review 3 (2020-02-28 - Rating: 5)

    Jeremy, Phil & Thomas were excellent ! I Was still just thinking to be getting a quote for a new H2O heater and hired them immediately... instead.. In 90 minutes the trio had an excellent new system ...up and running, with all the frills.. the old one wasnt broken, just 13 years old. The new install is sweet! Now I can enjoy that my household can take 2 baths and a shower without delays, one right after each other...instead of waiting :45 to have the boiler to struggle to recover... Clean, smart...top notch.

  • Review 4 (2023-04-07 - Rating: 5)

    Always fantastic service! From the moment you call to the end of the service! All the staff are friendly, knowledgeable, and get the job done. They always get you scheduled for an appointment no problem. We just had a new toilet installed by Jordan and John they arrived on time and were so nice answering all of our questions. We’ve also had Jeremy do our tune ups and he’s just great and very informative.What a professional team and we couldn’t be happier with the work! Would highly recommend!

  • Review 5 (2023-09-09 - Rating: 5)

    Well, I am once again 100% impressed with the amazing Friendly Technicians!Jon, and Marshall showed up early this morning, and got right to work! They then went into detail about our options.At the time, we requested the cheapest option, and they got straight to work!About an hour later, my mother in law said that she would pay for the best option! Which was a full upgrade of our water heater fully up to code! Plus, our original issue would be fixed as well!They were able to fit us in today! Which was AMAZING OF THEM!Which is when JUAN SHOWED UP!and all I can say is WOW! (in a good way of course...) sometimes you can just tell when a person has found their calling in life...Thats JUAN!There is SO MUCH MORE that all three of them did, and that I would be happy to notate here.But it would take all night for me to write it!Needless to say, we are OVER THE MOON with all of the hard work, and dedication from them!Juan was SO QUICK with the install, and you can tell he takes pride in his work!Jon was so knowledgeable and helpful in explaining all of our options, and how it would need to be done!Marshall was SO respectful when interacting with us. When it came time to turn off and on the water, and gas, he gave us ample time to do what we needed before turning them off.He is also extremely quick! He is a hustler, that guy!!No matter what problems came up(and there were many...)These guys not only explained them in detail. But gave us information on how to correct them, and made us feel secure in knowing that when the time came to fix them, that we could just give them a call to get it started!Love you guys, and thanks for everything!!!

  • Review 6 (2023-10-13 - Rating: 5)

    Quick, reliable and professional. Old water heater would not stay lit. We were able to get an installer, Dylan (5 star professional), the very next day. Given the age of the water heater, we decided to get a new one. Dylan was able to install the same day, at 4:00 p.m.! We decided to also get the maintenance plan, also. In total, we paid $2,923.00. Very reasonable price for the awesome product and service. Highly recommend Friendly plumber, heating and air.

  • Review 7 (2023-04-03 - Rating: 5)

    I have to say Im super impressed. A real pleasant experience with Friendly, professional, kind, and courteous, so happy with result of this cleaning of my system, I most definitely will be calling on Friendly for all my HVAC needs from now on. Thank you Blake and Chase and Friendly HVAC service for being on time in the time frame I was given. Keeping it clean. Giving me all the information I needed to know.WOW!!! What a differenceThank you sincerelyThe Averett family

  • Review 8 (2019-10-31 - Rating: 5)

    I knew the cold weather was coming, so I attempted to fire up my furnace a couple of days ago (Tuesday). My system was possessed, because the air conditioner came on instead of the heater. I called Friendly Home Services, and they got me scheduled for the next morning. I received a text message with a picture of the technician that would be coming to my house, which was a nice touch. Cory S. showed up shortly thereafter, and got to work trying to locate the problem. The field supervisor Skylar showed up right after that, and began to assist Cory in the assessment. Once the problem was determined, they showed me the issues - which included showing me the cracks in the heat exchanger with their camera. Long story short, my system(s) were in bad shape. They broke the news to me that I needed to replace my system and showed me why it was unsafe to continue to use. I reluctantly agreed, and they set the wheels in motion. They had the installers and the new equipment to my house in about an hour! Cory L. and Mayson showed up first, and they were both very courteous. They covered all pathways with tarps, and then I showed them where everything was. Mayson got to work outside unhooking the compressor unit, and Cory went downstairs to begin disassembly of the unit. A few minutes later, another installer named Charles showed up. I had two lead techs and another technician working to replace my heating and A/C systems! They were so fast - my new systems were up and running in a little over three hours!! Cory, Mayson and Charles were very respectful of my home and explained everything in great detail. I could not be happier with the service I received, and all things considered I feel I paid a fair price for such great service. If you need service, give Friendly Home Services a call. Excellent experience!

  • Review 9 (2023-11-03 - Rating: 5)

    Crozby and Dillon were fantastic, very professional, and provided excellent service. They came quickly and were able to diagnose the problem easily. They handled additional requests for services that same day seamlessly. They were transparent about the challenges my plumbing presented and made appropriate recommendations. I would definitely call them back again for any issues!

  • Review 10 (2023-11-14 - Rating: 5)

    We love Friendly Home Services because they always educate us about our AC and furnace, being clear about what needs to be done to keep them in top performance but NEVER pressuring us to have the service done immediately.They are friendly and knowledgeable. We will always call them as we can trust them. We have never been displeased with their service. Today it was Matthew Hernandez that serviced our furnace for our annual check up and did a great job!

  • Review 11 (2023-12-28 - Rating: 5)

    We had Friendly come out to Tooele and service our furnaces and install Nest thermostats. Our technician was friendly, thorough and efficient. He took pics of both units and went over everything with me. Also, walked me through the Nest set up on both thermostats as well. Very happy with our experience!

  • Review 12 (2023-09-19 - Rating: 5)

    I recently had Jon come over for some plumbing issue in my home, and I couldnt be happier with the service I received. Jon arrived promptly, assessed the problem efficiently, and provided a clear explanation of the necessary repairs. They were courteous and professional throughout the entire process. I highly recommend Jon for his expertise and excellent

  • Review 13 (2024-01-05 - Rating: 5)

    Danielle did a fantastic job. Pretty much needed to replace the entire old cast iron sewer stack. Explained things clearly. Completed the work in an efficient and professional manner. I think she actually left the place cleaner than it was when she started. I hope I never need to but I know who will get the call. Friendly Plumber, Heating & Air!!

  • Review 14 (2024-01-12 - Rating: 5)

    During our yearly check-up, Cody found an issue with our main pressure valve. He explained the situation, gave us options, and helped resolve it quickly and professionally. Great service. Great attitude/help. Thanks Cody!

  • Review 15 (2023-04-12 - Rating: 5)

    I’ve used Friendly Home Services three separate times now. I have been happy and a repeat customer multiple times now. As someone with an older home issues constantly come up. I have had multiple technicians come out and each one has been wonderful. I had Ron do my yearly servicing and he was very helpful and insightful on many things. I’ve used this service multiple times because you get honest feedback. I highly recommend them because everything is always honest and upfront. You aren’t worried about thousands of dollars needing be spent when the issue might be small and fixable. Highly recommend the company!

  • Review 16 (2023-10-12 - Rating: 5)

    They truly live up to their name! They are all friendly: Jon, Jordan, and Little Dillon!Weve had some water pressure issue and needed to fix a leak under our sink. Jon was quick to respond to my message. He was professional and helped schedule our appointment quickly. Jordan and Little Dillon are super quick and efficient. Theyve figured the issue and resolved the problem. They were also respective by wearing their shoe net inside our home without me asking.I truly appreciate them! They deserve all the kudos!If you need a professional plumber, definitely book with these guys!They have your back!Stay awesome! 🙃

  • Review 17 (2024-01-01 - Rating: 5)

    My water heater was overflowing and Jordan arrived shortly after my call to Friendly Plumber. He was able to make a repair but informed me that my old house was needing some new pipes and this fix would probably be temporary. He checked all my pipes, sinks, and connections told me what needed to be replaced and what did not. I felt he was honest and open with the problems and the bid. I got another acceptable estimate but went with Friendly based on my prior experience.Jordan was able to schedule the further work around our complicated schedule and the team of Jordan, Juan and Rick did a great job. They were professional, courteous and went beyond what was required to leave me with an up-to-date home that will serve me for years.

  • Review 18 (2023-09-15 - Rating: 5)

    Jon is awesome to work with! I appreciate how thorough he is and that he takes the time to explain everything, so we could understand. We are always hesitant to hire companies and being sold products we don’t need, we did not feel this way at all with Jon at all. He gives great service and is very FRIENDLY! We would request him every time and recommend to everyone!

  • Review 19 (2023-11-21 - Rating: 5)

    Great job! I called them after two failed HVAC appts with my furnace still not working. They talked about replacing circuit boards.Today the tech from Friendly cleaned a small part the last tech failed to clean. Everything is working smoothly now.Very personal and easy to talk to as well. Highly recommend.

  • Review 20 (2023-12-26 - Rating: 5)

    Working with Gavin and his team at Friendly Plumbers And HVAC has been an absolute pleasure. Their knowledge, reliability, and dependability are truly remarkable. At Referral Hub, we love partnering with them for restoration projects. They are the go-to experts for all things plumbing and HVAC, and we highly recommend their services.

  • Review 21 (2023-09-12 - Rating: 5)

    Kathleen and the whole friendly team have been more than impressive to work with. she showed care and concern about our project with installing a new furnace and ac. She listened to our needs and gave us a fair price. Friendly will always be the way to go for our family!Thanks again

  • Review 22 (2023-12-02 - Rating: 5)

    We’ve used them before but never had as excellent experience as today. Dylan Ewen is amazing. Professional, understanding, kind and did a great job. Did exactly as he stated, cleaned up and asked if we had any questions. I highly recommend and want Dylan E to be recognized and will ask for him again by name.

  • Review 23 (2023-09-26 - Rating: 5)

    I rarely post reviews, but today my service from Friendly Plumber was truly remarkable. Four kind, honest and extremely friendly men exceeded my expectations in every way. They respectfully answered all of my questions, and even went as far as to teach me information when they could sense my curiosity. They taught me some basic knowledge to prevent damage on my own in an emergency, and information to make me feel confident in the future to speak with technicians. Not to mention, they did great service and were able to unplug a difficult garage drain.Thank you Malik, Mathew, Jon D., and Dillan S. You guys are super awesome. Hope to work with you again :)

  • Review 24 (2023-10-23 - Rating: 5)

    First time using this company and I will be calling them for anything I need done !!! I was so impressed with Miguel and Josiah ! Ask for these guys, they were timely, professional, SO knowledgeable, understanding of circumstances, and very very fair in the pricing. The company came highly recommended to me and now I see why. Don’t call anyone else go with these guys ask for Miguel and Josiah, and know that you will be taken care of. they got a customer for life. Thank you so much for everything you did for me today.

  • Review 25 (2023-09-29 - Rating: 5)

    Jon was very thorough, respectful of my property and friendly. He gave me several options for multiple problems in my home and fixed my most pressing drain issue quickly. His supervisor Jordan was able to swing by and give estimates on some bigger issues. They were so great I signed up for the membership program. Thanks guys.

  • Review 26 (2023-10-23 - Rating: 5)

    The technicians Malik and Caleb were totally professional and did a great job cleaning and checking the furnace. They were upfront about the price of various options, and they respected my decision. It was helpful to hear about the benefits of maintenance, and they really knew their stuff. A quick, clean, thorough job.

  • Review 27 (2023-12-04 - Rating: 5)

    Had no gas pressure at all to the house, contacted my gas company and they confirmed I had pressure through the gas meter. They suspected my earthquake valve may have been tripped but were not qualified to repair. I contacted Friendly Plumber Heating and Air and they sent a qualified technician out within the hour and reset the valve, explained the likely cause and showed me how to reset it should it happen again - all at no charge! I couldn’t be more pleased and want to give a 5 star shout out to the technician, Jordan, for being so helpful and kind. Great company!

  • Review 28 (2023-12-16 - Rating: 5)

    From the initial phone request through the entire service call, the employees were excellent. Whoever answered the phone calmed me immediately when I was ready to cry, she was super kind. Our serviceman was Dylan E; he was courteous, knowledgeable, and efficient. You have gained a loyal customer.

  • Review 29 (2023-09-14 - Rating: 5)

    We had Dillon, Jon, and Miguel come and help us with some issues with an outside faucet. They were great! Easy to work with, super awesome to talk to, and did the job very well and in a very timely manner. Would definitely recommend to anyone!

  • Review 30 (2024-01-04 - Rating: 5)

    Rich was helpful and explained to me what we could do to keep our furnace going longer. He explained how it works so we could avoid things that were shortening its life. I was given estimates on services we needed and whether they were urgent or not. He was relatable and definitely someone I trust to get the job done!

  • Review 31 (2023-02-28 - Rating: 5)

    Ron and Jon showed up on time ready to fix the valve issues I had with my washer hook ups. The team did a great job explaining all the issues and the corrective actions that were needed.I also had Brady come out several weeks prior for a estimate for a dog wash station. He was also very professional and assisted me with making the most effective and cost efficient area to put the dog wash station.This company has great staff and is very professional. I would recommend Friendly Home Services to anyone.Thanks again Ron, Jon, and Brady for being personable yet professional and assisting your company with retaining a lifetime customer.

  • Review 32 (2023-12-05 - Rating: 5)

    Fast response to a fairly urgent situation. We’ve always appreciated Friendly’s technician slow and today Danielle and John added to our positive experience. We’re facing a significant “project” and they explained it thoroughly and gave us options.Follow up: The work was completed yesterday by Miguel and Corey. They worked efficiently and continued consistent communication on the situation and progress. The area was clean and tidy when they departed.

  • Review 33 (2023-10-07 - Rating: 5)

    The Dillons came to our house within an hour of realizing our water heater was out and calling. Legit friendly people that did a great job. Their price was more affordable than most too! They live up to the company name!

  • Review 34 (2024-01-03 - Rating: 5)

    Friendly Plumber is amazing! They were able to come the day we called and fixed our plumbing issue. They were professional and kind. Thank you Jordan, Jon, and Miguel. We will be calling again.

  • Review 35 (2023-09-07 - Rating: 5)

    Jon Davidson and Marshall were great! I appreciate how knowledgeable they were of my issue. I could tell that they take pride in their work. I would 100% recommend them to any friends and family! Give them a try. Thanks for taking care of of us!

  • Review 36 (2023-06-22 - Rating: 5)

    Brady and Miguel were amazing to work with! Courteous, respectful, and helpful. They were happy to answer all my questions—even those unrelated to the task at hand. They were also fast! Within 36 hours of calling we have our new tankless water heater system installed and functioning well. Now we have unlimited hot water!! I think I found my new go-to plumbers. Thanks guys!

  • Review 37 (2023-12-06 - Rating: 5)

    Jon was absolutely great. Quick to show up. Jon was very knowledgeable and an excellent worker. Like the name of his company he was very friendly. He cleared up the clogged sewer line and checked the whole line with a camera. He also referred us to TrueRestore to get everything cleaned up. Thank You Jonathon 👍👍

  • Review 38 (2023-12-11 - Rating: 5)

    Just had a great experience with Dylan G. From Friendly Home Services. Our old water heater finally gave up the Ghost and Dylan installed the new heater, cleaned up some code issues and took the the old heater with him. Great guy, great service!

  • Review 39 (2023-10-13 - Rating: 5)

    The online scheduling service is so convenient. I was able to get an appointment first thing in the morning. Jordan and Josiah were amazing and got everything working so fast. I will always call Friendly for any plumbing, heating and air needs. Thank you so much for sending these angels!

  • Review 40 (2023-09-24 - Rating: 5)

    From quote to the actual job (in our case a tankless water heater, a new pressure regulator and diagnosing a weird water issue) the team was professional as well as really friendly and approachable.In particular Miguel went above and beyond making sure that I knew what was happening, what they figured out as they went (the issue was a bit strange so required several diagnostic steps), and when there was a small issue with the install, Miguel was super responsive and came out right away to resolve the issue.Very pleased and if I need help with plumbing, Ill definitely be calling these folks.

  • Review 41 (2023-10-31 - Rating: 5)

    Jon, Marshall, Josiah were responsive and sensitive to our needs. I feel like all options were explained and presented to us. Their work was excellent in my opinion. I am satisfied !

  • Review 42 (2023-11-14 - Rating: 5)

    Jon, Marshall and Jordan an amazing job! They were quick and took care of us and our situation in a timely manner. They were very friendly and help through out the whole process that k you!

  • Review 43 (2023-12-01 - Rating: 5)

    Our lead installation tech was Chase. He double checked all the work, adjusting things until they were set the way they should be and finding the source of different issues. New system is performing and is setup better than the old. Still waiting on the last part and hot weather for the final AC tune.

  • Review 44 (2023-09-18 - Rating: 5)

    Jon, Jordan, and Marshall did an amazing job. We needed a water line installed on our break room. They are fast and great to communicate with and we’re quick and efficient. I would definitely recommend them for anyone’s plumbing needs if you are looking for 5 star service!

  • Review 45 (2023-05-06 - Rating: 5)

    Brady, Miguel & John are the absolute best! Miguel and John thoroughly explained everything and the installation looks so clean and perfect. They were so wonderful, I almost want to buy something else for them to install so all our plumbing looks good. Our new tankless water heater is amazing and it’s only been installed for 3 hours. Friendly plumbing is amazing and now have a life long customer!!

  • Review 46 (2023-10-27 - Rating: 5)

    Caleb was great. Good attention to detail. He actually took the time to fix some things that no other HVAC person has done. Making our filters fit better and easier to change. Love the service!!

  • Review 47 (2023-11-15 - Rating: 5)

    John came out today to look at sewer line. He also cleaned out drains and peatraps. He also gave me a hot water heater replacement estimate. He was very professional, and courteous...his presentation was top shelf

  • Review 48 (2023-05-24 - Rating: 5)

    Derek was friendly, kind,knowledgeable, & answered every question I had with interest & as said with great knowledge. He was on time & put slip covers on his feet before entering our home & when he went out to get something from his van he took the covers off his feet covers just outside the door & when he came back in put them on again before entering the house. Very contentious of our floors & carpet by doing this which was greatly appreciated. He was AWESOME & explained the bill & sent an email of the bill & an explanation of our benefits of the program weve elected. Also noted to me that we only owe another 2 months! Not 3, very happy suprise.Id recommend your company to friends and family because of the quality and professionalism and knowledge that was shown by Derek, whom I am sure was trained just as all employees are with your company.

  • Review 49 (2023-09-20 - Rating: 5)

    Jon and Josiah came out to see why my kitchen drains would not drain. They explained everything that was going on and what it would take to fix my issues. They cabled my line and now the pipes are flowing great again. What an amazing team Friendly Plumber, Heating and Air has. I highly recommend this company!!

  • Review 50 (2023-09-15 - Rating: 5)

    I had Miguel and Marshall rescue me from an outside faucet that broke. I’ve had non stop plumbing issues the past 5 years. They were the kindest guys! Miguel was thorough and professional. I recommend these guys any day!!

  • Review 51 (2023-08-25 - Rating: 5)

    Kathleen was thorough, equipped and friendly, You could tell she cared about our concerns and wants. Not to mention the Installers, Gilbert and Lucas were Amazing. An all around incredible experience. I will be always referring friendly as my go to Heating cooling and Plumbing professionals. Thanks again

  • Review 52 (2023-11-01 - Rating: 5)

    Called this morning because we were having problems with our heater turning on. Brayden showed up to our home within an hour and a half of our call! He was extremely friendly, professional and easy to talk to. He quickly found the problem with a sensor on our heater and had it fixed in no time. He explained everything well, and made the whole process easy to understand. We love this company, and will definitely request Brayden if we have any issues in the future!

  • Review 53 (2023-09-18 - Rating: 5)

    Crosby and Josiah were very courteous and professional with my water heater repair. They explained the issue well and offered a few options for me to choose from. They respected my home and my No shoes rule, and I would recommend them to anyone needing their services.

  • Review 54 (2023-10-05 - Rating: 5)

    Jonathan and Braden came out and did an awesome job! 5 star service all the way! Appreciate the time they took to explain how everything worked and show me my options. Will definitely call them for my future HVAC and plumbing needs—thanks!!

  • Review 55 (2023-10-07 - Rating: 5)

    If I could give 10 🌟 I would. I have used their services 4 times in the past 2 months.every time has been excellent.jordan hooked me up with the water heater.corbin.Took care of an AC issue I was having.Matthew and Brayden came for my yearly service. Gilbert and Lucas came and installed a new AC and a duct cleaning. Each technician was professional ,perficient, and Personable.. explained in detail everything that they were doing. Maybe a tad more than other places, but the service and cleanup exceed others that I have dealt with.Also, I can not say enough about Kathleen. She was so helpful with my decision to purchase the replacement AC. She did not pressure me in any decisions. And I cant thank her enough for lunch and a prize.. Everyone that I have dealt with from phone appointments to technicians has been awesome. Thank you for making me feel so comfortable. Marsha

  • Review 56 (2023-09-12 - Rating: 5)

    Kathleen was so helpful getting us taken care of. It is so refreshing to work with someone who truly cares and is not just trying to make a buck! I highly recommend working with her. She is great!

  • Review 57 (2023-11-27 - Rating: 5)

    Miguel was amazing. He answered all our concerns and questions. Prices were reasonable and everything we needed done, he was able to fix. Great employee! He fixed our disposal and outside water spout.

  • Review 58 (2023-07-11 - Rating: 5)

    Crosby Pia came to replace the posi temp valve in our hall bathroom shower. He arrived about 9:10 AM & was finished by 9:30! He answered all my questions, cleaned up the tub ( not much to clean up) & we took care of the payment. He was very pleasant & courteous-very nice young man. Gave me his card for any future needs we may have. I called the office too just to let Friendly know how great Crosby was.

  • Review 59 (2023-10-23 - Rating: 5)

    I have been very pleased with the service on my AC as well as my furnace. They are polite and respectful. Update-today Miguel and Josiah came and flushed my water heater and checked the rest of my plumbing. They were very efficient and had great advice. I was very pleased.

  • Review 60 (2023-11-15 - Rating: 5)

    We had our furnace inspection done today by Gavon. He was very courteous, professional and knowledgeable! He went so far as to show me pictures of our system and maintenance that could be done to extend the life of our furnace. Friendly’s has been very good to us and we have used them since we bought our home. I feel they are looking out for us and are honest in recommendations and pricing is very comparable.

  • Review 61 (2023-10-04 - Rating: 5)

    Jon, Crozby and Marshall were absolutely amazing!! They came to my community to help with a different plumbing problem and as soon as they were about to drive off, I came out running for help, because of a big water break in my clubhouse. Jon and Marshall came running back in and were able to stop the water break. While Jon and Marshall went to the other home to fix their problem, Crozby was quick to fix the problem in my clubhouse. And I mean they were fast and efficient!! They are extremely professional and all around great guys!! Will definitely be calling them again when we have other plumbing issues!! Thank you so much guys!! Definitely have a loyal customer here!!

  • Review 62 (2023-12-27 - Rating: 5)

    Richard was super knowledgeable & very friendly. Gave genuine recommendations without being pushy & even was able to get a same day plumber out for us for another problem he noticed needed attention. Thank you Richard for being a stand up HVAC guy!

  • Review 63 (2023-05-10 - Rating: 5)

    Jordan and his team quickly fixed an emergency leak coming from our kitchen and helped improve other parts of the house plumbing while at it. And Denise back at the company office is always very helpful and offers great service. Have had many jobs done in last 12 months. Great company.

  • Review 64 (2023-10-02 - Rating: 5)

    Malik and Caleb were awesome and so friendly. They did a very thorough job and gave some good tips. They also asked if they could give our dog a treat which was nice of them.

  • Review 65 (2023-06-05 - Rating: 5)

    This is the second time we have used this company. Miguel and Dillon were fantastic! They kept us informed of everything that was happening. Due to really wet weather, they werent able to finish filling in the trench for a few weeks. When they were able to, they communicated really well about how the project was doing to be done. Highly recommend!

  • Review 66 (2022-04-08 - Rating: 5)

    Alex was very knowledgeable and professional, and answered all of the questions I had. While he was doing the furnace tune up, he found some issues with the original installation. Friendly Home installed a new heating and air system for my home last year, Alex explained to me what were not done correctly and he fixed the problems. I really appreciate his honesty and work ethics. Alex knows what he’s doing, and provides excellent service.About three weeks later Alex came back and did a tune up for my AC. He was so pleased to work with and went the extra miles to rinse off the dirt built up on the condenser unit. Thank you Alex! Highly recommended.

  • Review 67 (2023-11-29 - Rating: 5)

    Kershaw was great looking over the furnace & our vent issues. Hope they can come up with a solution for a tricky situation. (11-21-22)Jayson, Juan, & Marcus (hopefully, I got the names correct) did a wonderful job moving the water pipes & installing the new sink. Plus, they did a great favor in helping me move the washer & dryer! (11-21-22)Jordan & Josiah were great in looking over the potential leak with the dishwasher. We all could hear it, but could not find it. Then, they were able to look underneath & the sound stopped after putting things back. Good work & chatting with them. (8-10-23)Matthew was very good looking over the furnace & vent issues. (11-14-23)Jon Davidson did a wonderful job with the drain inspection & took time to explain the options for the outside drain (I now know it is 90 feet to the street & 10 feet down, plus to keep an eye out for about 50 feet in). (11-29-23)

  • Review 68 (2023-11-29 - Rating: 5)

    Jon Davidson did an outstanding job. He was very friendly and helpful while explaining what he was doing to fix the problem. Also went the extra mile to ensure the drainage issue was fixed.

  • Review 69 (2023-05-22 - Rating: 5)

    Crozby and Johnathan were fantastic. They did a great job fixing our clogged drain. They quickly diagnosed the issue and were able to promptly remedy the situation. We’re recommend them and the Friendly team to anyone.

  • Review 70 (2023-11-29 - Rating: 5)

    John and Danielle were excellent in diagnosing and pinpointing our sewer leak. They gave a very thorough explanation of next steps and are helping us start the repair. Grateful for their expertise.

  • Review 71 (2022-11-10 - Rating: 5)

    Alex and his team did a great job with our new furnace and AC unit! They made sure to explain all of my options very clearly and during the installation process explained each step they were doing and why they did things a certain way. Were very happy they were able to work with our schedule too and get the new heater up and running in one day so we didnt have to worry about a cold night. I look forward to continue to work with them in the future!

  • Review 72 (2023-09-12 - Rating: 5)

    Crozby Pia did an awesome job to help fix my broken ejector pump in my basement. It was a messy job and he was very nice and professional. His assistant was also very courteous. They even cleaned up and moved back furniture which was unexpected. I cant say enough nice things about them! Thanks for being so awesome!

  • Review 73 (2021-12-03 - Rating: 5)

    Our furnace was cracked. Jacob,Dallas and Austin and Jeff put a new one in for us. They did a great job got at it right away. So friendly caring and hard workers so professional with great attitudes about their work. It’s hard to express how much we appreciate them. We have had Jacob out last year do maintenance our furnace we we’re so impressed with him. That’s why we called him back. Your company is really in good hands with these workers. I know we will use your service from now on and let everyone we know how great this company is.Thank you so muchRichard & Sondra Garcia

  • Review 74 (2023-09-13 - Rating: 5)

    Had Jon come in to help check everything out since the water heater started leaking everywhere. Gave us a quote and had Jordan and Dylan come over as well to help get everything installed for us. Looks great and they got everything installed quickly before I had to go to work.

  • Review 75 (2023-05-10 - Rating: 5)

    Juan and Brady came out today for some major plumbing work ahead of a remodel in our bathroom. I cannot speak highly enough of their work! Juan stayed to clean up and really went the extra mile helping me move a heavy sink. They did outstanding work! It is good to know that there is someone we can call that we 1) trust to do it right, 2) can depend on giving a fair price, and 3) know they treat our home like their own. Special shout out to Juan for going above and beyond! Brady rocked it with his suggestions that will save us money in the long run and prepare us for years of reliability.

  • Review 76 (2023-09-02 - Rating: 5)

    I really appreciated Brayden and Carson who did a tune up on our air conditioner. They also changed filters. They were so good and friendly and did an excellent job. I would recommend them highly.

  • Review 77 (2023-09-07 - Rating: 5)

    Was recommended by a friend. Don’t regret the decision. Called and received help the same day. Multiple people came to help on a plumbing problem we had. Jon, Jordan, and Josiah came and checked out the problem and got it finished within the hour. Fair prices and fast work. Would recommend.

  • Review 78 (2018-06-18 - Rating: 5)

    Used Friendly Plumber for the first time. Reading their reviews and using Home Adviser, I decided to give them a try. They were excellent in their service. They had to cancel the first appointment due to an emergency but the reschedule was very fast. First impressions say a lot and I can definitely say the first impression I got from the technician was great. He explained how he would have to tackle the job and the reasons which was great for me to hear and learn. Jason M was the technician and he was great. If all their technicians are like him they have an excellent staff, and someone I feel like I can trust. Definitely recommend Friendly Plumber.

  • Review 79 (2023-11-09 - Rating: 5)

    You guys were amazing! The 2 gentleman that came out and fixed my leak went above and beyond to get it taken care of! I will definitely call you guys again for any repairs and will recommend you to friends and family! Thank you so much!

  • Review 80 (2023-01-31 - Rating: 5)

    I contacted Friendly company for an after hour water heater/furnace issue. I received a quick response from Jordan as he was able to assist me over the phone. He was very helpful, knowledgeable, patient, and friendly. I do recommend this company as their prices are fair compared to others, especially after hours. From here on out, if I ever need any services that they offer, IM THEIR CUSTOMER! Thank you again Jordan for all your help.

  • Review 81 (2023-10-31 - Rating: 5)

    Caleb was very friendly and listened to my concerns. He was professional and clearly knew what he was doing. He made sure wed addressed all issues and suggested other ways that Friendly can help with our heating & cooling needs.Thanks!

  • Review 82 (2023-07-07 - Rating: 5)

    Jon Davidson came to our home yesterday and did a fabulous job! Beau Diamond came back today to finish up, he has been to our home before! We have had a new furnace, a new central air unit, a new water heater and all the plumbing services for us for years. I highly recommend them, they also text when they’re on their way and there is a picture so you know who is coming! Helps with my elderly mother when I am not able to be there. Thanks so much you guys!!

  • Review 83 (2023-10-30 - Rating: 5)

    Very nice and efficient young men, Caleb for furnace and Crosby for plumbing. They evaluated my home and took the extra time to complete additional issues at my home. They are trustworthy and timely.

  • Review 84 (2023-07-21 - Rating: 5)

    The ejector pump in the basement apartment in our home went bad, filling the whole house with a truly unbearable smell. Crozby arrived quickly, assesed, and priced out a replacement for us. He was thorough and made sure we understood what was wrong and what needed to happen to get it fixed fast. He brought in Jon, Jordan, and Josiah to help undertake this total disaster. I know it was bad and they took it on like champs. Not only did they get it taken care of but they also did the dishes (honestly wow)! Im incredibly grateful. The work is done and the smell is gone! My home feels like a home again. Thank you gentlemen for your hard work. Well always recommend Friendly!

  • Review 85 (2023-09-07 - Rating: 5)

    Jon Davidson save my family’s life. I believe the day of he shows up and fixes what needed to be fixed. Overall perfect customer service and hard work. I believe that man will do miracles for whatever company gives him the opportunity. Thank u again Jon

  • Review 86 (2024-01-08 - Rating: 5)

    We recently had a new hot water heater installed by Friendly Home Services. It was done by Brady Hansen. He did an excellent job, was very professional, and cleaned up after himself. Would highly recommend using their services. Thank you.

  • Review 87 (2023-12-01 - Rating: 5)

    Dylan G.was so great to work with. He was up front and did what I asked and talk with me about everything need gave me prices up front and work with the money I could afford. He is what your company name is Friendly. I will use your company again.

  • Review 88 (2024-01-11 - Rating: 5)

    Jon, jordan, and miguel came out to fix my leaking bathtub pipes and the faucets and they did an amazing job. my bathroom was left clean and they cleaned up all the drywall they cut into as well! i will always choose and recommend Friendly Plumber, Hearing, & Air!

  • Review 89 (2023-12-13 - Rating: 5)

    Jonathan and Crozby did a great job taking care of our plumbing needs. They were very helpful with all our concerns and questions.Very friendly and easy to work withThank you!

  • Review 90 (2023-12-15 - Rating: 5)

    Jon was very respectful, informative and friendly. He shared a little bit about his background and what he was going to be looking for during the inspection. We appreciate how he shared the pictures and explained what he saw along with what could have caused such a change from the previous year inspection. We would definitely recommend Jon for his service to family and friends.

  • Review 91 (2023-08-18 - Rating: 5)

    Beau was very personable and efficient. Did a great job.Ive used Friendly for a few years, and theyve always been great. Dillan and Co did a toilet install and they were professional and answered all my questions. They were also super nice.

  • Review 92 (2023-09-11 - Rating: 5)

    Jon, Jordan and Marshall were there to help us with an estimation for a project. They were so professional, on time and super helpful in explaining the situation. Highly recommend them and looking forwards to work with them in the future!

  • Review 93 (2023-08-11 - Rating: 5)

    Jon Davidson went above and beyond to take care of our house! He gave us a heads up on when he would be arriving, always respectful in putting on shoe covers without asking, showing us how it’s done you can tell he knows his stuff you will never see that in any other company highly recommended.

  • Review 94 (2023-12-29 - Rating: 5)

    Dylan G. Did an exceptional job. The toilet downstairs had been clogged for about a week 😳. I didnt know what to do but when Dylan G. Walked into my house he knew exactly what to do to unclog it. All plumbing companies need a Dylan G. He us brilliant and professional 👏 👌🏿. Thank you Dylan!!!

  • Review 95 (2024-01-06 - Rating: 5)

    Replacing a water heater is never fun, but Joseph was very professional. My only complaint was arriving outside of the appointment window. 1/6/24 Gavin came and was very professional looking at our furnace. He was straightforward and honest. I plan on using your service replacing my A/C in a few months.

  • Review 96 (2023-09-18 - Rating: 5)

    Friendly’s was recommended to me about two years ago by the company installing our water softener when we came to the realization that our drain in the basement was clogged, so the water softener was not going to work properly since it couldn’t drain. I decided to call Friendly’s and have them come out and take a look and ultimately had them replace the clogged drain. Since that point, I have signed on for Friendly’s annual service plan (which I highly recommend), and have had them do many AC Tune Ups, plumbing inspections, and furnace tune ups. I’ve also had them fix a leak in the kitchen, rerun some plumbing, replace the water heater, replace the pressure valve on the main line, and do some repairs on the furnace when it was giving me fits. The techs are always knowledgeable (and more than willing to share that knowledge than any other company I’ve ever worked with), honest, and just great to meet and work with. Also, their scheduling is flexible and on time. And their prices are fair and transparent. I plan to continue to use Friendly’s for all my home needs going forward and would recommend them to anyone.

  • Review 97 (2023-04-13 - Rating: 5)

    Beau, Jon and Jordan unclogged a kitchen sink and they were amazing! AND they saved me $200 off the orginal estimate to unclog. I appreciated the honesty and not doing unnecessary work. They even took my garbage out and brought my can back out from the street! I have never had such amazing and honest service and not felt like I was getting jerked around. And on top of that - for them to go so above and beyond was really incredible. I will always call Friendly for plumbing needs!!

  • Review 98 (2023-10-12 - Rating: 5)

    My technician Miguel was great! They notified me when he was on his way, he arrived on time & did the service very quickly. Very friendly, explained the problem with my sink & disposal very clearly, and helped me look at quotes. He also took the time to help me do a quick fix on a sink faucet that was separate from the main problem I had called about. Wonderful tech!

  • Review 99 (2023-12-29 - Rating: 5)

    Richard came today and offered a complete inspection and quick estimates. Finished the repair in record time for a fair price. We could not be happier.

  • Review 100 (2023-11-28 - Rating: 5)

    I’m a return customer for nearly 10 years. These technicians truly are “friendly.” I felt Danielle and John sincerely cared about my major plumbing problem and went the extra mile to help me.

  • Review 101 (2023-01-17 - Rating: 5)

    I had a radiant heating system that failed and scheduled an appointment with Friendly Plumbing and HVAC. I was subsequently warned by two former customers who had posted on a service rating/information app, both of whom suggested that Friendly was not honest and would try to upsell or overcharge. Already scheduled, I advised the schedular of the warnings I had received and decided to give them a chance to repair their reputation, at least on the app. Schedulers, Denise and Nicole, were both very apologetic and assured me they were sending their best man. Ron and Derek arrived promptly and were knowledgeable, thorough and, yes, very friendly. They identified and repaired the problem and the cost was reasonable. After testing the system, they walked me through maintenance needs and what to watch for to head off future problems. I feel good about giving them a second chance and will invite them to bid on future projects.

  • Review 102 (2023-07-24 - Rating: 5)

    Wow! To tell you I’m impressed would be an understatement. Jon was professional, punctual, and friendly. He informed me of the process along the way and helped me understand why the problem was happening. I couldn’t recommend him enough!If you have ANY plumbing needs, he’s your guy! 10 out 10 recommend!

  • Review 103 (2023-11-14 - Rating: 5)

    Wonderful customer service, honest, helpful. John and Marshall were both such hard workers. They kept me informed of everything they were doing and let me know before hand how much things would cost. There was never any pressure to do more services. I trust them with our plumbing, furnace, a/c, all of it!

  • Review 104 (2023-06-08 - Rating: 5)

    Crozby and Dillan were PHENOMENAL. I called the night before at 7pm, and they were here by 8:30am the next day. I appreciate that they gave me multiple options, didnt pressure me into anything, and got everything done in less than 3 hours despite me deciding to go with a brand new toilet! These guys are a great pair, and Ill ask for them specifically in the future. 10/10 stars for me.

  • Review 105 (2019-09-03 - Rating: 5)

    We used Friendly Plumber Heating and Air today to check out our furnace and air conditioning unit. Taylor was our technician and the whole experience was really great! Calling to schedule to visit was very easy. We were given a 4-hour window to expect service and then another phone call about 30 minutes before Taylor arrived. I was really impressed with the people in the office, the texts that they send to confirm, remind you of your appointment, and also to “introduce” you to your technician.Taylor was friendly, professional, and courteous. He maintained appropriate boundaries, was kind to my children (and not in a weird way), knowledgeable, and laid back.Again, the entire service including payment and follow-up was so easy and professional. I highly recommend this service!

  • Review 106 (2022-11-11 - Rating: 5)

    Have used this company several times and have had awesome results and interactions every time. Most recent was a heating a cooling unit for my garage Detail Shop so i don’t freeze during the winter and melt during the summer. From the time i called for an estimate, to the time they finished installing the unit was less than a week. Jeremy, Jonathan, Corbin and Alex were all super easy to talk to, and answered any question i had. Highly recommend Friendly Plumber Heating & Air Conditioning to anyone looking to keep their homes or garages warm.

  • Review 107 (2023-04-10 - Rating: 5)

    I was very impressed with the two gentleman that arrived at my home to complete our duct cleaning service from friendly home services. The overall experience was excellent! They showed me what I would hope any company would do when coming into a home..respect and professionalism. I would recommend friends and family to this group for the great experience.

  • Review 108 (2023-10-18 - Rating: 5)

    Miguel and Dillan installed 4 water heaters for me, two at my cabin, two at my home. They went the extra mile and did a super job. Price was excellent. I strongly recommend them.

  • Review 109 (2022-11-11 - Rating: 5)

    Friendly really did a knockout job on two major projects we needed. In the summer, they helped replaced our water main line that had burst underground in the yard which came at a time after a lot of frustration with a landscaping company.Then this winter Alex and his team took care of a new furnace and A/C system replacement. Very professional and we did not have any worry about the quality of the work done on either project. Would definitely recommend Friendly for all plumbing, HVAC, and electrical needs!

  • Review 110 (2023-07-17 - Rating: 5)

    Brady Hansen was absolutely phenomenal to work with. He explained everything in detail with exceptional knowledge and was fantastic to work with. We definitely be using him in future and our looking forward to forward to doing business with him again. Thanks again Brady we appreciate it!-Evelyn Mortensen

  • Review 111 (2024-01-18 - Rating: 5)

    Excellent service from Danielle LaRue, this is the second time we have needed plumbing help and not only did she fix the problem but she gave us tips and tricks to help us maintain our house for the future. If I could give 6/5 stars I would.

  • Review 112 (2023-10-24 - Rating: 5)

    Miguel, what a great guy! We hired him for a bathroom remodel which included relocation and new plumbing. Him and his side kick did it all in two days and he was very good at explaining the science of plumbing to me. Thank you!

  • Review 113 (2022-08-11 - Rating: 5)

    The AC and Furnis were installed 2 years ago and have been serviced by Friendly techs. Jeremy was the tech this time. He did a great job and wore shoe covers on my fresh cleaned carpet. Thanks! I would recommend them for all the services they offer. A+++++

  • Review 114 (2023-01-06 - Rating: 5)

    Great team of professional people who are friendly and care about doing their job correctly. They are available to contact for any kind of follow up. I highly recommend their services and their team of people available to do whatever is needed. I especially thank Alex who coordinated many different parts for a new furnace installation, etc..

  • Review 115 (2023-05-31 - Rating: 5)

    The two employees that came to replace our water softener, also made time to descale our tankless water heater when asked to do so upon arrival. They were very friendly, worked with our needs, they cleaned up after themselves AND cleaned up the salty residue that our softener left on the floor. I would recommend their service to anyone.

  • Review 116 (2023-12-11 - Rating: 5)

    Matthew was helpful, nice, professional, and was great with our overly friendly dog! The furnace checkup also seemed more thorough than what other companies have provided, very appreciated!

  • Review 117 (2023-10-12 - Rating: 5)

    The guys were super friendly, hard working and respectful. I enjoyed their company so much I gave Dillon a pair of hockey skates even though he is a Blackhawks fan!

  • Review 118 (2023-03-22 - Rating: 5)

    Called for a backed up drain and they had someone out within the hour. Jordan and Jon arrived and had my sewer line uncloged and scoped in under an hour. Both were very friendly, professional, and very helpful offering solutions for cleanup and future mitigation for my sewer line. Highly recommend A+

  • Review 119 (2023-02-14 - Rating: 5)

    Technicians Jordan and John came out to my mothers home to do a routine maintenance on her water heater and, in the process helped us figure out the mystery of why our water pressure was so low. They explained that the part that controls the pressure - water pressure reducing valve (PRV) - needed to be replaced on the water pipe that brings the water into the walls of the home. They were both kind, careful with all of my moms many knick knacks, clean and overall very pleasant people. Both were very knowledgeable and worked quickly/efficiently and gave my mom a great deal on the services. Both she and I felt great about their professionalism and the work done.I would definitely recommend Friendly Plumber as long as these two gentlemen are employed there haha! Great service.

  • Review 120 (2023-11-29 - Rating: 5)

    Dylan G. And Josiah did an amazing job, very informative, showed me all my options for best results. After they left you wouldnt know they were here, if I could give them more stars I would.

  • Review 121 (2023-10-06 - Rating: 5)

    Jon and Josiah came today and did amazing. I have old pipes but they did what they could and got everything unclogged. Very skilled and friendly! Will use them again for sure.

  • Review 122 (2018-10-04 - Rating: 5)

    They definitely live up to their name!! From scheduling our appointment to finishing the job, these guys have been wonderful! Easy to work with! Friendly and definitely make you feel like you’re the top priority. They didn’t rush through. They explained everything & suggestions/advice for future issues!Thank you again Ryan and Justin! We will definitely use Friendly Plumber again!!

  • Review 123 (2023-11-09 - Rating: 5)

    Malik Islamovic did a great job servicing our two furnaces. He was very knowledgeable and efficient. We look forward to seeking his help in the future when needed.

  • Review 124 (2023-05-09 - Rating: 5)

    Derek was very kind and helpful! Came by in almost no time. Efficacy was on point. He also educated me on how this happened and how to prevent further trouble. Great service and very professional! Would recommend to family and friends.

  • Review 125 (2023-11-15 - Rating: 5)

    A big thanks to Caleb for taking the time to explain some of the ways that we could look to optimal our furnace. He was super thorough in explaining the different options and went above and beyond to ensure that we can make the best choice possible for us. I appreciate him taking care of us today with our furnace tuneup!

  • Review 126 (2023-04-12 - Rating: 5)

    Kershaw came to do a tune up on our a/c. He was very thoughtful and put the little booties on before entering our house. He was also very friendly and knowledgeable. He is an asset to the company. We want him to come back tomorrow for our furnace tune up!

  • Review 127 (2018-07-12 - Rating: 5)

    Jake was awesome! Our A/C went out and they were so quick to respond and get a tech out. Loved how prompt they were. He got to the bottom of the problem quickly and was back the next day to fix it at the exact time he said he would be. He was great at communicating to confirm our appointment. He was also very friendly and courteous to my request of being quiet (two sleeping babies at home). We will definitely be calling them again for any future services.

  • Review 128 (2023-09-13 - Rating: 5)

    Kathleen was friendly, professional and knowledgeable throughout the process. She walked me through the different options for my hvac system and put together a competitive bid for me. Thank you!

  • Review 129 (2023-04-13 - Rating: 5)

    This is the 2nd time we have used Friendly Plumber, and my spouse is so happy with their service. Ron arrived promptly, and was helpful and put Cris at ease after a stressful morning. Our disposal started leaking after she started the dishwasher. Cris was relieved that she was home or else it would have been much worse. Ron showed her the issues and fixed them immediately. Thank you Ron and Friendly Plumber for the same day service!

  • Review 130 (2023-08-26 - Rating: 5)

    Gilbert and Lucas were so awesome they are great people even my dogs loved them. They explained the new system to us in detail. I would definitely recommend them to all my friends and family.

  • Review 131 (2023-05-11 - Rating: 5)

    Technician Ron McGinnis arrived soon after I called with our problem. Had equipment that resolved one issue immediately. Got parts and returned quickly to replace a broken pipe to our pool. He handled the entire job smoothly and efficiently.

  • Review 132 (2023-10-17 - Rating: 5)

    Malik I. and Dylan were both super “friendly” and I felt like I could trust them. Anytime I have people in my house that’s the feeling I like! Besides that I felt like it was a fair price. I will definitely come back!

  • Review 133 (2021-11-24 - Rating: 5)

    Beau and Brady were awesome. Super easy to get an appointment and they arrived exactly when they said they would and gave us an hour notice before they arrived. They diagnosed a broken pipe and walked me through everything they did and next steps. Seriously best plumbing/repair experience I’ve ever had. Really nice, professional company.

  • Review 134 (2023-11-07 - Rating: 5)

    Caleb is the man! He did an awesome job of checking over my furnace, humidifier, and air filtration system. Definitely looking forward to seeing him out here next time!

  • Review 135 (2023-06-08 - Rating: 5)

    Crozby and Dillan showed up exactly on time, and were very friendly, professional and knowledgeable. They repaired the leaky water supply line to my toilet, and updated the plumbing and water shutoff valve too. I would highly recommend their services to anyone in need of a trustworthy plumber.

  • Review 136 (2019-05-06 - Rating: 5)

    Jaren came out to our house on a Sunday, he arrived sooner than we were quoted and he was fantastic! It was a tough problem, he had a great attitude about it and got it fixed. Price was as expected and he left our kitchen spotless when he was finished. We are so pleased we have asked him to return to help us work out some other plumbing issues we have. Highly recommend!

  • Review 137 (2023-05-08 - Rating: 5)

    Dillian and Juan arrived on time, the answered all my questions and walked me through the install process. after installation they walked my property manager through the install and explained all the benefits of our upgrade to him as well. I would highly recommend this company to anybody

  • Review 138 (2021-12-02 - Rating: 5)

    I have had the best plumbing experience with a new company I decided to go with then the ones I have dealt with in the past. Finally! I am so relieved! I had a plumbing issue and decided to call friendly plumber by referral from a friend and They are so great with their customer service which makes you feel like your their first priority! She was very helpful over the phone and got back with me really quick on getting a plumber out to my house. When he came out, he was very professional and knowledgeable. He was able to find the problem real fast and even gave me some great tips as well! I was so grateful and they have great rates for a great price which was affordable! Thank you so much!

  • Review 139 (2020-12-09 - Rating: 5)

    As the owner of a back yard cottage rental apartment, I needed a quick response and maintenance of a faulty gas furnace. Friendly Home Service was the bid I chose over other quality names in the area. The main reason was trust. The options were straight forward with pricing details and a professional discussion about options. A time schedule for completion was given and met. Communication was excellent between the supervisor, the technician, and myself. They listened with indent and made the necessary changes to the project without an increase to the agreed upon bid. I highly recommend Family Home as your number one option for your home service needs.

  • Review 140 (2019-06-13 - Rating: 4)

    The actual encounter with the plumber was great! Very professional and knowledgeable. No rush at all. He was able to take a good amount of time to walk me through the process and make sure I understood. My only complaint was that the staff who were answering phones and making the appointments. They were also friendly, but I was referenced to a coupon that didn’t exist and was told that a technician would be at the appointment at within a certain timeframe which was not the case. Overall still very impressed and would use these guys again for sure.

  • Review 141 (2023-04-14 - Rating: 5)

    I had a wonderful experience with friendly. They were quick to show up and diagnose our leak and even gave us options on how to proceed. Derek was very knowledgeable and professional.

  • Review 142 (2019-01-14 - Rating: 5)

    Super easy to work with. Chuck was very informative and helpful. The representative I spoke with over the phone was kind, friendly and helpful.One downside, I was told that “it seemed my water heater was under warranty” turned out to be false however, the communication was quick and they took accountability. I am very happy with their service.

  • Review 143 (2020-05-19 - Rating: 5)

    I had originally posted a bad review on here, as our initial experience with them wasn’t the best. After posting the review they called my dad and sent someone over within a day. Jake and Patrick were so professional, so understanding, and left our yard looking so much better than before. I truly appreciate the time they took to come and fix the issues we had, and the professional way it was handled and taken care of. They were fantastic and truly changed my opinion of this company. Would definitely have them back! Thank you!

  • Review 144 (2020-02-18 - Rating: 5)

    Beau was great! Friendly Home Service was easy to contact. They kept me informed of when they would be there. They were there right at the beginning of the window rather than five minutes after the end like other places. The tech was great! He wore shoe covers even though I have seven kids and a little dirt is the least of my concerns. He quickly got the tub to drain. Put in stuff to make it continue to drain for a long time. Took the time to tell me about what was going on and did a camera down the line even though it was difficult to get to. Then didnt try to charge me extra for anything! I will definitely be calling them next time I need a plumber. And since Im a real estate agent I will be adding them to my list of preferred providers!

  • Review 145 (2020-10-21 - Rating: 5)

    Friendly Home Services has always been very reliable, honest and professional. Highly recommend them. Specifically Alex was awesome, appreciated his honesty, provided a very clear description of what needed to be done to fix our furnace pump and was highly knowledgeable about the work needed to be done. He was great!

  • Review 146 (2024-01-11 - Rating: 5)

    Dylan came by and quickly found the cause of my leak. He fixed it quickly and was very nice to deal with. Would highly recommend.

  • Review 147 (2016-05-26 - Rating: 5)

    Jarom, Ian and Bender were great to work with. I was notified when they would be arriving and if there were any issues. The job was performed timely, good price, professionally done, and works fantastic.We felt they made our job their #1 priority.I would not hesitate to recommend them to anyone and will definitely use them again.Thanks for the install and to everyone I dealt with.GREAT CompanySteve

  • Review 148 (2023-08-24 - Rating: 5)

    I just wanted to give a shout out to Kathleen. She was fast, efficient, knowledge and good the job done a lot faster than any other companies I dealt with in the past. Highly recommend going through this company and Kathleen!

  • Review 149 (2023-11-27 - Rating: 5)

    Dylan G was polite and professional. Explained what he was going to do so I could understand it. He also explained how to shut off water if needed and showed me where it was. Thank you Dylan for making this a pleasant experience. Mrs.D

  • Review 150 (2020-09-19 - Rating: 5)

    Friendly Services came me to our house to do an emergency water flood. They answer the phone and they send someone as soon as possible by the time that I got home all the issues were solved the technician was very knowledgeable and he is explained to us what was the best route in order to take care of the issue. Everything was done and very quickly. They also give us a plan in order for not to have this issue to come back again we highly recommend this company to anyone that is looking for an experience Plummer. Thank you.

  • Review 151 (2023-02-02 - Rating: 5)

    Had an emergency service needed for our plumbing and the crew was able to send Jordan out within the hour for us. Jordan was fantastic! Really knowledgeable, and quick. Would definitely recommend and use again

  • Review 152 (2023-11-08 - Rating: 5)

    Miguel was phenomenal. Explained everything in depth and even taught me a few things without judging my diy handy work. He did great work. Super friendly and very knowledgeable. He did go above and beyond. He helped me with other issues he wasn’t even there for.

  • Review 153 (2021-11-15 - Rating: 5)

    Jake came by today and did a great job. He gave us a no bull diagnosis of our furnace. He didn’t try to pressure us into things we didn’t need. It was refreshing not having someone push a bunch of expensive repairs/replacements when our furnace is working pretty well. He did a thorough inspection and explained what he was doing and what potential problems he was seeing. Would recommend.

  • Review 154 (2021-03-31 - Rating: 5)

    Called and scheduled a same-day quote for a kitchen drain issue. Beau D. was our technician, he was very knowledgeable and experienced. The cost was a bit higher than I had anticipated, although Im sure it was competitive to similar sized companies. Not to mention, Beau made up for it with his quality of work and willingness to answer all of my questions with great attention to detail.He unclogged the drain and we had a great first experience with this company. 👍🏻

  • Review 155 (2024-01-12 - Rating: 5)

    Jon was amazing!!!! Thank you for sending him out. He was very friendly, informative and really helped us during the holiday!!!

  • Review 156 (2020-01-12 - Rating: 5)

    So far so good! I have had my new furnace for approximately 6 months and they have been great so far! A little pricey, but their service technicians are friendly, helpful and knowledgeable, which always has a price. Good to know you are getting what you pay for!! Thank you Friendly Home Services!

  • Review 157 (2023-08-25 - Rating: 5)

    Brayden with Friendly not only found the source of a water leak that another company couldnt find - he also discovered a gas leak from that competitors faulty installation of my new furnace... Which had likely been leaking gas for more than a year! Highly recommend!

  • Review 158 (2020-04-02 - Rating: 5)

    We just purchased a home and needed to replace the water heater and softener and add a gas line to a stove and Friendly Home Services was awesome to work with. Brady and Jeremy came out to give us an estimate and were very straight forward with pricing and timeframe for the work to be completed. Adam and Zach came out to do the work and we are super happy with their knowledge and cleanliness while working. Overall, a great experience. Brady and Adam are amazing!

  • Review 159 (2018-11-04 - Rating: 5)

    I was very pleased and satisfied with the service I received today from Friendly Plumber Heating and Air. Alan was very detail oriented and listened to my concerns, taking the time to thoroughly answer my questions. He had us up and running quickly and didnt leave until he was sure the problem was addressed. I appreciated his honest opinion about our future needs. I didnt feel pressured to make any quick decisions about purchasing a new heater but supported with information and resources to help me consider my purchasing options. I felt calm and at ease during his visit. Thank you.

  • Review 160 (2021-01-14 - Rating: 5)

    We have now used Friendly Home services twice and would absolutely recommend them to anyone. Everyone we have dealt with has been professional, and courteous. Their technician Alex W. came to look at our A/C in the summer and again at our thermostat/heater in the winter when we were having issues with them. He was extremely knowledgeable, professional, friendly and honest. We had another company come out in the summer to look at the A/C and fed us B.S. problems about our unit and tried to get us to pay $1800+ for repair. Alex came out and identified that it was just an issue with the filter needing to be changed more often, showed us the levels our A/C was operating at so we knew everything was fine. Its because of Alexs high level of customer service and integrity that we will not even bother calling anyone else going forward. All companies could use more employees like him.

  • Review 161 (2023-03-02 - Rating: 5)

    Justin did a great job. When I had the water softener put in. No one ever told me how to use it. They said it was fine all is working. I had to put on a drain hose on the back of the softener my self. Justin waked me through the whole process. He did a fantastic job.

  • Review 162 (2018-12-16 - Rating: 5)

    The staff at friendly plumber was great to work with. Very responsive to my needs and communicated effectively. I had a clog deep in my kitchen sink drain. The Justin spent as much time as he could attempting to get it fix and when he couldn’t get it, brought someone with him the next day to finish up the job at no extra charge! Super happy with my experience and will refer them to whomever needs a friendly plumber in the future!

  • Review 163 (2023-10-18 - Rating: 5)

    Very friendly guy (Chris Jones). Did a water heater flush for me, and checked the pressure around the house. Our house has really high pressure plus hard water, so he pointed out some maintenance tips and suggestions to avoid some future problems.2nd visit, Caleb and Malik did furnace tune up. Very courteous and answered all my questions.

  • Review 164 (2019-05-16 - Rating: 5)

    I needed my water heater and AC serviced prior to selling my home. I had another company come out to look at my equipment, but they were very unprofessional and basically told me I needed to replace everything. So I called Friendly Plumber for a second opinion, and I was very pleased with the experience. They were flexible with the arrival time because I could not be home as soon as they were able to come to my home at the beginning of the time window we had set. Also, they’re technicians, Jeremy and Gage, were very professional and honest about the status of my water heater and AC. They did the work quickly and were very friendly and respectful the entire time. I didn’t feel like they were trying to take advantage of me like the other company, but instead worked with me the best way they could. It was definitely a relief, and I would recommend them to anyone needing their plumbing or HVAC serviced/repaired.

  • Review 165 (2021-02-01 - Rating: 5)

    Excellent service. We had tried calling multiple companies about a clogged drain and no one was able to come out same day except for an additional after hours charge. These guys were able to come out, diagnose the issue and offer a solution all for a great price. The technician was very professional polite and friendly. Hopefully we dont need to use a plumber again anytime in the future but if we do these guys are on the top of our list and we highly recommend them to anybody and everybody.

  • Review 166 (2017-10-31 - Rating: 5)

    Brady has been great to work with! He came to inspect our leak quickly after receiving our request and has been in constant contact with me during the process. Hes also given me a lot of other plumbing tips that have helped fix problems before they start! I appreciate Bradys communication and ability to resolve our issue. Id recommend him to anyone!

  • Review 167 (2022-05-20 - Rating: 5)

    Brady was so great! He was always on time and did a great job explaining the different situations I was dealing with concerning my broken water heater and master bathroom faucet. I really appreciated him giving several different options so I could find what would work best for me and my budget. I never felt like he was trying to upsell me. He was just there to help. His work was done fast and efficiently, everything looks great! Thank you!

  • Review 168 (2023-10-30 - Rating: 5)

    Gavin did a great job today on both of my properties. He pointed out what needed to be done, and got right to work. He was a true professional.

  • Review 169 (2022-08-30 - Rating: 5)

    We used Friendly twice. Few weeks ago, for fixing rusted bathtub faucet; and, recently, for replacing tank water heater. Both experiences were excellent and we are happy with their work. Thanks to technicians Cole, Jayson, and Miguel for their professionalism.Special thanks to Friendly for hiring Vietnam war veteran; they are the kind of people that are disciplined and take pride on their work.

  • Review 170 (2019-05-10 - Rating: 5)

    I’ve experienced great, consistent service from Friendly Plumbing Heating & Air. I have the Friendly service plan & used the drain clean, AC check, water heater flush & plumbing inspection all today. Taylor, Jeremy, and Justin were all punctual, friendly, and thorough. They answered my questions thoroughly & gave me great advice on my older AC & water heater units. I feel confident in their work & recommendations. Even my cats thought they were great guys. We’ll continue to be repeat customers.

  • Review 171 (2023-11-16 - Rating: 5)

    Richard was fantastic! He waited for me to get home when Jeff didnt answer the door. He made sure everything was taken care of. I would refer him!

  • Review 172 (2023-12-23 - Rating: 5)

    Dillion G. knew what he was doing and was familiar with the product. He was efficient and the job went on without a hitch and on time. No mess or fuss. Quick response to the problem. I’m happy with the results.

  • Review 173 (2023-10-27 - Rating: 5)

    I changed to this company few years ago and since then I been happy with their service and their communication they always keep me informed of what is going on and the employees are very nice today Jordan was very nice and explained me about what needed to be done . Overall Im very happy with Friendly plumber .

  • Review 174 (2015-03-04 - Rating: 5)

    I was so impressed! My experience with these guys was 100% awesome. I called them at noon frustrated because I had been without hot water for 4 days. There is snow on the ground and I work out every day...lets just say I was desperate. My home warranty was giving me problems, which is the reason for the delay. They were able to come by within just a few hours. They put shoe covers on before entering the home, which is huge because I have a sign at my door asking people to take their shoes off. They took time to educate us on the unit. I really felt I could trust them. They were sure to price match to ensure I got the best deal. These guys are good. I will recommend them to anyone I know who has plumbing trouble. Thank you. Side note...they even supported my sons candy business and cheered my boys on as they showed off doing push ups.

  • Review 175 (2019-10-10 - Rating: 5)

    We had a pretty catastrophic failure of our sewer line at our house. The crew at friendly home services were outstanding! My options were explained and communication was great. The project was expensive, but I did some research and the pricing was fair and appropriate for as big of a project as this. They were able to get the extensive project started immediately and our downtime was nominal given the extensive work needed. More importantly, all of the workers were professional and polite and bent over backwards to help us. When they were finished they cleaned up very well and even tried to improve our landscaping a little bit which in my opinion is above and beyond. I will definitely be recommending Friendly Home Services to family and friends!

  • Review 176 (2023-08-09 - Rating: 5)

    Jordan and his co-worker (I’m sorry I forgot his name!) we’re so friendly and polite! They fixed the problem as quickly as possible. We had a great experience with this company!

  • Review 177 (2021-12-02 - Rating: 5)

    Jake was the technician that came out tune up our A/C unit and he was very professional and great guy. The service was excellent and price was competitive. If all the technicians are like Jake this is one lucky company! I will 100% be doing all my business through here again and I will be requesting Jake specifically he is awesome!

  • Review 178 (2018-02-06 - Rating: 5)

    I appreciate the professional knowledge and customer service on HVAC from Frank Morrison for fixing our furnace. He did a fantastic job and will use him again. This company has great people who care about you and your things thank you again.This is also the second time I have used Friendly Plumber. Back in November out water main line broke in our yard on Thanksgiving night. I called them up and they came right out on Friday because the house was still safe and not leaking water. When they arrived they were ready to work Jerry Salazar and the gentlemen who help dig the trench are very professional and cared about what they did they were able to put a new line in and fix all the problems and make improvements to the sprinkler system as well. They did a fantastic job.This company cares about who you are and what is going on. They are very knowledgeable and professional. They have great customer service. For this Ill use them again thank you guys.

  • Review 179 (2023-11-15 - Rating: 5)

    Caleb came when scheduled, notified us on expected arrival time, was competent and professional. Enjoyed having him come!

  • Review 180 (2023-11-08 - Rating: 5)

    Caleb was very thorough and professional. We liked his strong knowledge and felt at ease with his kind demeanor.

  • Review 181 (2018-12-16 - Rating: 5)

    During the time that Friendly Plumbers worked on our unit, all the workers (especially Dan and Corey) were very pleasant, helpful, kind and trustworthy. They did excellent work and went out of their way to help us whenever and wherever needed. We highly recommend them!

  • Review 182 (2017-06-04 - Rating: 5)

    We had a great experience with Friendly Plumber. Our AC shut of just a day after bringing our newborn home. We had Jarom Durfey out here the next day who was professional, helpful, and honest. He gave us solid advice and made things happen quickly. Josh Bender came out to install, and even came by the next morning before his first call to double check that everything was working as expected. I was super impressed with them from beginning to end and would definitely recommend.

  • Review 183 (2023-10-17 - Rating: 5)

    I couldn’t find the link to add a new review for work recently done by Friendly Services in our home, so I’m just updating my last review.The bottomline is that we continue to standby our “5-star” rating for Friendly Services.Today, Lucas and Gilberto visited our home to conduct the fall tuneup of our two furnaces.The work was done in a timely, professional, courteous and proficient manner.Gilberto especially impressed me. He is a very well educated, articulate and experienced professional. (He spoke and performed like an engineer.👍🏻) Lucas is lucky to be assigned to Gilberto for his HVAC training.Gilbert identified and made needed pressure adjustments in the furnaces and cleaned one of the igniters that was not performing to specs.Lastly, Gilberto heard a minor sloshing in the igniter motor of our Lennox high efficiency furnace (installed in November 2020). He placed a level on the unit to see if it was properly sloped. Sure enough, the unit was sloping slightly back, as opposed to slightly forward. This could be causing improperly drainage of condensation.Gilberto also used the level to show me that the Rudd HVAC unit installed by Friendly in 2018 was properly sloped.In order to assure that we get the maximum life out of our Lennox high efficiency unit, I’ve asked for quotes from Air Design Heating & Cooling and Friendly to properly level the Lennox furnace. The goal is to make sure the heat exchanger doesn’t corrode prematurely due to improper condensation drainage.The bottomline is that I was delighted with the service performed by Gilberto and Lucas! 5 stars in all regards!!Since this review is an update, I wanted to also recognize the excellent plumbing work done by Crozby and Dillon in our home last spring, as well as the A/C inspection and tune-up performed by Kerwick Denally last spring.It is always a pleasure to have Friendly professionals in our home.The were courteous, competent and cleaned up the area after completing each project.It was a pleasure to have Crozby and Dillon in our home.Thanks to the new ownership, management and professional employees we have seen in the last year, our faith has been restored in Friendly Plumbing.We have used Friendly Plumbing for 10+ years now.Under the previous ownership, workmanship had become questionable and pricing was devious. devious.We were considering moving all of our plumbing and HVAC business to another highly-rated company, but decided to call Friendly when two of our shower drains backed up. We were almost to the end of our annual maintenance contract, so I thought I would give them one last shot at our business.Beau Diamond responded to our call. He was prompt, professional, courteous and quickly solved the problem. He went beyond the call of duty to clean-up and leave the showers spick-and-span.It was a pleasure to have Beau in our home.Beau also explained that Friendly was under new management. He felt the new owners had made a big difference in improving service quality and professionalism.Based on our interaction with Beau Diamond, we are willing to keep Friendly as our preferred plumbing provider.Without our recent experience with Beau, we would have been looking for a new plumbing service provider as soon as our maintenance plan expired.The subsequent service we have had with Lucas, Gilberto and the other technicians mentioned above have restored our confidence in Friendly’s Plumbing!🙏🏻👍🏻😊Sorry for the length of this review, but our story warranted the details.

  • Review 184 (2019-07-24 - Rating: 5)

    The tech that came out originally let us know our furnace was the incorrect one installed for our home. Mike (Supervisor) came out at a time I could be home. He was professional and was honest with the best options not the most expensive. We waited a week to make our decision. Of course our furnace took a dive. He again came out went threw everything with my wife and I. We didn’t have to wait a week. He had Cory and Mason come out the very next morning. They were fast and did a fantastic job. Cory went over everything with me and answered my questions. 5 star service. I would recommend them.Thanks againThe Emerson’s

  • Review 185 (2019-05-14 - Rating: 5)

    As the name says Friendly plumbing and heating and their technicians are not only friendly but they really care about you. Cole and Brent were awesome today. They really show they are here to exceed expectations and they did. Very nice guys. I recommend this company often. Love the techs picture on your notifications.

  • Review 186 (2015-01-25 - Rating: 5)

    Very professional and knowledgeable. They were great to schedule with and were prompt with there arrival. We had to have a our water heater replaced, they were able to replace it the same day. Daniel did a great job to insure we got what we needed and even cleaned up the utility room when he was done. Friendly Plumber has a customer for life. Thank you.

  • Review 187 (2017-12-22 - Rating: 5)

    Hi,My name is Linda and I would like to tell you the wonderful experience we had with my friendly plumber.Wes, Jason, and Cole came to our home, and assessed the problems. We made an appointment for them to return. They went right to work, so efficient, so willing to help, and wonderful attitude. A few extras were added with no problems. We were so happy to have them and would certainly recommend them to anyone.

  • Review 188 (2023-10-05 - Rating: 5)

    Gilbert and Lucas did a great job. So grateful they could get out and get the work done on the same day. Very polite and explained everything. Thanks again.

  • Review 189 (2023-09-19 - Rating: 5)

    A great experience working with Jon! Our tub was clogged tried everything to unclog it! Jon being well educated and knowledgeable in that area helped me and was able to use the tool to unclog and now no more swimming pools when I shower 😂😂😂 thank you Jon you are amazing!🫡

Similar Organizations