My Buddy The Plumber Heating & Air

Photo of My Buddy The Plumber Heating & Air

Located in Salt lake city, Utah

Address: 3169 S Highland Dr, Salt Lake City, UT 84106, United States

Phone: +1 801-396-0869

Rating: 4.8

Services

  • On-site services
  • Repair services

Categories

  • Plumber
  • Electrician
  • HVAC contractor
  • Air conditioning contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2021-11-01 - Rating: 5)

    After receiving several quotes from other places we decided to get one from My Buddy the Plumber, they went through our system like none of the other guys had. They had excellent recommendations about moving our vent to prevent hair build up and expanding the size of both our intakes. Our house is breathing way better than it ever has now. They recommended a quieter furnace and we’re loving it. Korey and Kasey were informative and went above and beyond with the installation and fixing things that our roofers missed, and clearing dog hair out of the intakes. They were pleasant to be around and had no troubles working around the professional cleaners that were working at the same time. Would recommend this company to friends and family. Very satisfied, thanks!

  • Review 2 (2020-07-18 - Rating: 5)

    Revised Review: I was contacted by the owner and had a very good conversation regarding the work and the cost. I am very satisfied with the resolution. The work as I stated before was very good.Awesome and Fast (That was my initial response). However after digesting the invoice, I would not recommend their service based on how much they charge. I had a water leak coming through my ceiling. I cut out a 3x3 section of drywall, identified the leak, placed a plastic sheet on the floor and had it ready to go. The technician arrived and spent about 30 to 40 minutes working to repair the line. He cut out 18 of pipe, used 2 fittings and installed 18 of Pex. Total cost $555 (I did get a discount for writing a Google review). I called the next morning and explained my concern and was told That is what it costs to have a licensed professional fix your pipe. The service itself was good as they responded quickly, the technician was very nice and the work so far appears to be good. Simply put, Overcharged for basic plumbing service.

  • Review 3 (2023-05-01 - Rating: 5)

    Derek D. and Hayden came today and installed much need faucets, and repaired my toilet which was loose and running all the time. They were professional, explained what needed to be done and the cost was super reasonable!! I appreciated the professionalism, neatness, and they were on time. Thank you!! I will be using you again in the future!!

  • Review 4 (2021-02-04 - Rating: 5)

    The Malmstrom brothers, Eric and Kyle, did a great job. They replaced our water softener and our rusted floor drain in the basement. They fixed a corroded pipe in our kitchen and a fixture that wasnt up to code while they were at it. They know their stuff and they explain things clearly. They go above and beyond and are total winners.

  • Review 5 (2021-09-11 - Rating: 5)

    My buddy the plumber heating & air from the beginning to the end of our AC adventure were extremely helpful and reliable. Larry kept us from wasting $700 for a band aid fix on our 18 year old AC unit and instead suggested having Shawn come out and talk about our replacement options. Shawn gave us multiple options and was able to have someone out as soon as two days later. Ryan and Chandler did a amazing job replacing our AC and furnace. Both made sure that everything was done to a T, and that any questions were answered. Id highly recommend this company to anyone and will definitely be using them in the future.

  • Review 6 (2021-11-16 - Rating: 5)

    Hi there thought it is very important to leave a review for the electrician today .Awesome work by electrician Dan .I had a lot of electrical work finished today .He installed two pendants in the kitchen a , larger pendant in the stairwell , moved one ceiling fan and installed it to another as well as installed a new one in the living room. He also added dimmers and changed the light switches today . Very professional and efficient. I would add more photos but I’m limited to three .I definitely would recommend Dan at My Buddy .

  • Review 7 (2021-02-12 - Rating: 5)

    Brent and Jake were the mechanics who came to address our failing water heater. This is my second experience with My Buddy in a month. They are very knowledgeable, and provide multiple options and alternative solutions for any issue they encounter. They provide a thorough breakdown of issues, then give excellent details about what their proposed solutions are. The work was done quickly and we were back up and running in no time.

  • Review 8 (2023-06-06 - Rating: 5)

    If I could give Ish and Holland a 10 star review I would! They were on time, got right to work and kept at it and finished the entire AC/Furnace replacement in one day! Plus pleasant, communicative and tidy!

  • Review 9 (2023-05-23 - Rating: 5)

    I recently hired My Buddy the Plumber and had the pleasure of working with Heath. I must say, Heath exceeded my expectations in every way possible! He was amazing – friendly, knowledgeable and true to his word. In fact, he went way above and beyond the call of duty answering all of my questions and helping me with an issue that another plumbing company slacked on.One thing that really stood out to me was how trustworthy Heath was. It’s not often that you come across someone in the plumbing industry that you can rely on to always have your best interest at heart, but with Heath, that’s exactly what you get. His attention to detail and willingness to explain the process as he went along showed just how committed he is to his work.What’s more, Heath really impressed me with his vast knowledge of the plumbing industry. He was able to answer all my questions and provide me with valuable insight into what was really going on with my home’s plumbing system.Overall, I had a fantastic experience working with My Buddy the Plumber and would highly recommend their services to anyone looking for a professional, reliable and trustworthy plumber. With Heath on their team, you know that you’ll receive the highest level of service possible. Thanks, My Buddy the Plumber – and thank you, Heath!

  • Review 10 (2023-08-01 - Rating: 5)

    Wow, what a positive experience. I had Robert and Jesse come to the house to do some massive repairs. We had a nasty water line break and it seemed very complicated! They both are great problem solvers and found a way to totally fix the issue and and make sure that it wont ever flood again! Im very, very impressed with those two and grateful for their expertise and their professionalism!Just a week after we had a different leak and needed a plumber again. We called and Kyle Malstrom came to our rescue. He quickly fixed the issue but noticed that the pressure regulator was leaking on our main line! We are so grateful he saw that. He came back to fix that and bring our water heater to code and we opted to replace our very old water softener. He was very informative and did a great job. We will for sure have Kyle back! Ill be using My Buddy the Plumber for all of our needs!!

  • Review 11 (2023-10-04 - Rating: 5)

    Holland showed up a little early. He was very professional and polite. He explained everything that he did and what he was looking for, and he said everything looked good with our furnace! I will definitely use My Buddy the Plumber again for future needs!

  • Review 12 (2023-03-29 - Rating: 5)

    Great company. We initially called for a long overdue service on both of our furnaces as one was struggling to work properly. In the end, we needed to replace one furnace. The entire experience was great. They showed up on time, took care not to damage the carpets or wood work, and were both extremely knowledgeable and professional. They offered a great value for the furnace and installation and managed to fix a nagging temperature issue in our basement and a huge problem with a humidifier with the new furnace. Shawn even came out after the installation to help program the new thermostats and explain some of the updated features on the new furnace since we were out of town during the installation. We’ll be calling them again in the future.

  • Review 13 (2023-08-29 - Rating: 5)

    We had some weird issues with our AC and called a company to come look at it. They weren’t very confident what was causing the issue but still suggested we replace the zone control board for about $1000. We decided to call My Buddy the Plumber for a second opinion and we are so glad we did! Preston was super attentive in trying to really understand what the issue is and he was thorough in trouble shooting until he discovered that a previously installed part was wired incorrectly, causing our issue. He went above and beyond and ultimately saved us a lot of money from replacing a part that didn’t need to be replaced. That kind of service makes me trust and want to use MBTP again.

  • Review 14 (2023-03-23 - Rating: 5)

    Very professional and was able to get an appointment scheduled same day! Preston C was so kind and easy going. Found the issue with our furnace quickly and was honest and helpful with maintenance tips to keep our furnace living longer. He cleaned up after himself and even joined our toddler for a mini dance party after the job was done haha. Very happy with the service today!

  • Review 15 (2023-10-03 - Rating: 5)

    The entire team was exceptional. The 70 year old furnace in my moms house had past it prime and new parts just werent an option. Everyone was friendly, informative and respectful to my Mom and her needs. I cant say enough good about the team that treated my mom like she was one of their own family. From the diagnostic to the replacement, these guys all exceeded my expectations in every aspect. Thanks Guys, you were great!

  • Review 16 (2023-06-09 - Rating: 5)

    Our technician Heath walked us through all of the issues we were experiencing and explained things in a knowledgeable and clear way. He was upfront about our options and then did an excellent job fixing the problem and replacing the parts we needed. Throughout it all he was cheerful and kind! We’d absolutely ask for him again if we needed further plumbing assistance.

  • Review 17 (2023-07-18 - Rating: 5)

    We had an issue with our hot water heater. Mr. Buddy came out the same day to look at it. They made a recommendation and gave us options. We decided to replace it. They returned the following day. The service was great! Heath was very knowledgeable, answered all my questions and explained everything. I would highly recommend this company.

  • Review 18 (2023-05-07 - Rating: 5)

    I called for a second opinion. The other company had told me I needed a new compressor to that tune of $4,000 (for a 6-yo Lennox!). My Buddy’s repairman realized right away that the other guy had not gotten the fuse turned back on properly (it’s an old house and the fuses push rather than flip, so they’re difficult). He did say we were low on refrigerant and came up with a bid that was tons lower than replacing the compressor. I also liked that their service call was only $69 even though he spend an hour and a half in our home. Plus, the service call fee will be waived with repair. I’m definitely signing up for their maintenance plan and will recommend them to others.

  • Review 19 (2023-08-03 - Rating: 5)

    The plumbers Jess and Robert are welcome in my home anytime. They are real pros. Honest and knowledgeable. also very good natured. I will always have My Buddy plumbing as my only choice for any type of work in their business line. All employees I have talked to just make me want to stick with them I highly recommend My Buddy!

  • Review 20 (2023-05-19 - Rating: 5)

    I was very impressed with the service and professionalism of My Buddy the Plumber. I called them on Thursday afternoon and was able to get an appointment for the following morning.Kyle Malmstrom was the plumbing technician and he walked me through what was needed (and even taught me some basic under-sink pipe knowledge). He was professional and courteous and was able to help me with the plumbing issue quickly.I would definitely recommend Kyle and My Buddy the Plumber!

  • Review 21 (2023-07-21 - Rating: 5)

    Taylor confirmed the appointment well in advance and arrived right on time. He was highly knowledgeable and personable. I also sensed that he loves what he does and would do a great job. When I replace my HVAC system, my first (and only) call will be to Taylor.

  • Review 22 (2023-08-16 - Rating: 5)

    My AC stopped blowing cold air at night. I called a few AC places and they weren’t able to send someone till noon the next day or later. I called my buddy at 8am and Preston was here 15 minutes later. He was friendly and very professional. Had the problem diagnosed and fixed within 30 minutes all while walking me through what he was doing. He let me know his recommendations for further service but didn’t push anything. I would recommend this company, and especially Preston to anyone needing HVAC work or installation!

  • Review 23 (2023-09-28 - Rating: 5)

    Preston was just so friendly and accommodating with our air conditioning needs. He diagnosed the problem quickly and followed up with both me and my wife.He provided us with good options to consider. He was professional in his service and respectful of our home and concerns. We really enjoyed having him come over.

  • Review 24 (2023-06-14 - Rating: 5)

    Dominique was prompt, pleasant and professional. He was knowledgeable about the drain issue and quickly cleared the backup. He used a camera to determine the condition of the pipe and recommended a longer term solution to our drainage problem. We’ve used My Buddy the Plumber for several years; they treat us fairly and we trust them.

  • Review 25 (2023-09-01 - Rating: 5)

    We did our a/c tune up with Taylor H. today and had a wonderful experience. He arrived on time and is very personable. He gave us great tips on how to maintain our a/c and explained everything in detail while he was checking out our a/c unit. We did not feel rushed or anything. He is very professional and willing to help. Highly recommend.

  • Review 26 (2023-06-09 - Rating: 5)

    The 2 men that came to our house to fix the toilet did it in less than 30 minutes and they also took a look outside at our sprinkler line and tightened that up for us as well. They were friendly and honest people, and affordable. I 100% recommend using them for all your electric, heating and plumbing issues!

  • Review 27 (2023-09-01 - Rating: 5)

    Dominique was awesome! He was timely, VERY professional, and spent the time to teach me what to do next time this happens. Then to kick it all off, he said he appreciated what our agency, Holding Out HELP, did to support those from a polygamous background and didn’t charge us. I highly recommend them.

  • Review 28 (2022-11-05 - Rating: 5)

    My Buddy was great! Shawn and Taylor was very nice and so helpful and knowledgeable about what my heater needed and the Best options as what i could do .. to either repair it or replace my unit! Very happy with using My Buddy!! Very happy with them both!😊 Also decided on getting a new heating system and AC unit With My Buddy .. Ryan and his worker was on time and I was happy with the install!! Cant check out the AC unit yet Spring time..but do far the heating system seems fantastic! Very happy!

  • Review 29 (2020-10-06 - Rating: 5)

    Updated review - I used them for a new A/C last year and was happy with the experience, very friendly and quick work. I used them again this year for some plumbing, and while the work was great and the technician was friendly, I ran into a slight invoice issue. Despite this, Brandon called me back and was extremely friendly and was able to look into the issue and resolved it within 10 minutes. He made sure I was 100% taken care of and satisfied, and definitely went above and beyond to make me a happy customer. Overall, Im very happy with them and would definitely use them again in the future!Update: I just had Dan J. help me on an emergency electrical call, and I thought he really did an outstanding job. He was able to show up quickly, identified the issue right away, and gave a very reasonable solution to fix it. Dan worked quickly and the work he did was great! Ill definitely call him again in the future if I have more electrical work that needs to be done!

  • Review 30 (2023-07-01 - Rating: 5)

    Holland did awesome job! We were able to get a same-day appointment when everyone else told us it would take a couple days. He gave us several options and got the work done really quick!

  • Review 31 (2023-08-07 - Rating: 5)

    My Buddy The Plumber as a service oriented company has always exceeded a 5 star review. I have had Larry and Taylor as service technicians and both of them earned my respect and gratitude for their dedication to their work, customer and the company they represent. Good customer service is rare these days and if there were a genuine Old Irish Pub here about I would buy them both a couple of pints and raise glasses to being honorable gents.

  • Review 32 (2023-05-09 - Rating: 5)

    They installed our furnace in Nov 2022 and did a great job. Had an issue we thought was related but it turned out to be something else. They had it fixed that day and in a timely manner. Holland was very professional and gave us all our options. Great company and staff.

  • Review 33 (2022-11-06 - Rating: 5)

    My entire experience with My Buddy was fantastic. After having several companies diagnose and give me bids for repair and replacing my furnace I decided to get a new Furnace and A/C. Shawn helped me pick out equipment considering my budget and needs without being your typical salesman. Then he said they could install it the next day. They were so ready that I needed an extra day and had them come on a Saturday instead. John and Jackson were professional, clean, and they gave me a window of time they thought it would take and met that window perfectly. Even though I was distracting John because he was a cool dude to talk to. In the end I got a better system than I had before, for a better price than all the other bids I received, and now Im sitting more comfortable in my home than I ever haveUpdate: the regular service technicians are always friendly, helpful, quick, and mindful of my home.

  • Review 34 (2022-06-28 - Rating: 5)

    This is the second time I’ve used My Buddy for HVAC, again our salesman Shawn was fast and fair with his bid, even though he was out of town he still got us taken care of. Our installer this time was Ismael, he did a great job installing our new A/C system. Ismael Very professional, and did a great job. He even cleaned up a few things the last installer missed. I would recommend him to anybody!

  • Review 35 (2021-06-03 - Rating: 5)

    Our specific Plumber was Brent Young and hands down he is the best Plumber we have ever had. And after 30 years of home ownership we have had to use a lot. From the beginning there was no high pressure sales. He presented the facts so I could make a smart decision and the pricing was very fair (I shopped around a lot beforehand). When Brent came to install he was super professional and took great care to make sure the service was done right and that we were comfortable with it. He even did a couple of extra small things. Seriously, this was the best plumbing service we have ever had. I highly recommend Brent and would absolutely use him again in the future.

  • Review 36 (2023-08-14 - Rating: 5)

    Korey came out to help diagnose my AC system same day I called. He quickly found the issue and got right to fixing it. He was super informative of how to care for my AC system which was very appreciated. Within an hour or so my AC system was working top notch. 10/10 would recommend!

  • Review 37 (2016-11-07 - Rating: 5)

    We were very happy with the service provided by My Buddy the Plumber. We had a broken hose bib that would not shut off. Derek came out first thing the next day and got it fixed. He was very helpful and knowledgeable. He offered a few different solutions, gave us prices for each option and told us what he would recommend. We have an old house and he had to crawl up under our house, but was ready and willing to do whatever was necessary to get the job done right. We really appreciate how skilled, quick and affordable My Buddy the Plumber was!

  • Review 38 (2023-06-09 - Rating: 5)

    The level of service and general demeanor of all the service technicians was excellent. The sales manager who helped me was very transparent and walked me through all options. The work was completed both quickly and efficiently and my house was left extremely clean. I will absolutely be using My Buddy for future home plumbing/electrical/heating etc. needs.

  • Review 39 (2023-07-03 - Rating: 5)

    Preston is fantastic. And he came out as soon as possible to fix AC on the hottest day yet. We have air conditioning! Took care of the issue in the most efficient and honest manner possible. Any Hour Services failed to fix it and sent out an electrician who suggested a 500 repair on the break box was necessary. Preston magically fixed it without touching the breaker box. Crazy how that works. Will definitely work with Preston and my buddy again. Thanks!

  • Review 40 (2022-07-16 - Rating: 5)

    Our AC has been struggling since the weather went hot. We contacted My Buddy, they can out and gave us an estimate. Will and Tony came today and worked on our AC System. They were a great team. Figured out what needed to be done and got to work. They were amazing. Answered any questions we had and made sure we knew how to manage the new system that they installed. Will totally use them again for future issues! And would recommend them highly to anyone who asks for a great HVAC Guy!

  • Review 41 (2023-05-24 - Rating: 5)

    I always enjoy working with My Buddy, I’m able to get an appointment quickly and they’re on top of communicating any potential changes in scheduling. Holland was exceptionally professional, he was able to get everything sorted quickly and efficiently, he was also able to give us valuable information about an NO2 leak concern we had.

  • Review 42 (2019-02-19 - Rating: 5)

    We had a very good experience with our heating tech Matt Clyde. He arrived to do a diagnostic check of our furnace, but our power had been out all night/morning. He provided his personal number and offered to return between his other appointments as soon as our power was restored. Our power did not come back on until early evening, he even offered to come back later that night after he took his wife out to dinner on Valentines Day.We were able to reschedule for the next morning. He arrived and ran a full diagnostic and thankfully it was an easy fix. He was very nice, professional, honest, and knowledgeable, all the things you want in someone coming to fix something in your home. I was VERY happy and impressed with not only Matts service, but also the woman who scheduled our appointment, Frankie. She was very nice and personable, made me feel confident that we would be well taken care - which we were. I will definitely be using My Buddy the Plumber, Heating & Air for any future needs and have already recommended them to others due to the integrity and honesty that I experienced.

  • Review 43 (2022-08-29 - Rating: 5)

    We had AC issues and Holland provided beyond wonderful service for us. Not only did he talk me through what the issue was but also gave me some tips on how to keep my systems running longer. He was very polite and great customer service. I will be asking for Holland for all my future My Buddy the Plumber services. We also enjoy the membership they offer. Such a fantastic company and service.

  • Review 44 (2022-07-06 - Rating: 5)

    Casey and Korey (brothers) came out to install a brand new furnace and condensing unit for us. They were extremely friendly and very informative from the time they came, until many hours later when they finished. They were professional and very helpful. They worked hard all day to ensure that our new system was installed correctly and safely. We are very appreciative that we were taken care of so well.

  • Review 45 (2022-09-16 - Rating: 5)

    Josh was thorough, extremely knowledgeable, professional, efficient, and kind. He was able to fit us in for an evaluation on the same day we called and fixed the problem the very next day. He took photos and videos to help us understand what had happened and corrected work that had previously been poorly done. He did his best to save us money and completed the job to an extremely high standard. We will absolutely call him again.

  • Review 46 (2022-09-19 - Rating: 5)

    I called this morning and received friendly help in scheduling someone to come look at my furnace and thermostat. Taylor and Preston came out to my condo and they were great! They were on time, so professional and friendly, and very knowledgable. They explained every step, answered all my questions, and explained options for a solution to me (and were never pushy salesmen). Super happy with this experience and would use My Buddy the Plumber again.

  • Review 47 (2021-12-18 - Rating: 5)

    Damon with My Buddy was amazing. He was on time-even on a snowy Saturday before Christmas. He was friendly and professional and he gave us all of our options and risks before starting work. He installed our kitchen faucet while we had another engagement. We came back to a beautiful new faucet- installed perfectly! He was trustworthy to be in the house while we were away and locked up when he left. Awesome service! Thank you!

  • Review 48 (2022-11-24 - Rating: 5)

    I am so thankful that Preston was able to come out in a timely manner this evening! Are home was having heat issues and wouldn’t turn on, it’s 30 outside and incredibly cold so our house was losing heat quickly! Preston got here and found the issue right away and not only did he fix the issue QUICK, he went above and beyond to find out that there was more issues with our furnace that was causing the system to turn on and off and not keep its desired temperature, because he decided to go above and beyond he completely helped us out more than he knows! He was super communicative every step of the way and was fantastic at explaining what he was doing the whole time! So grateful for this company, I hope we get Preston again in the future!

  • Review 49 (2023-07-27 - Rating: 5)

    After a couple of very hot days without A/C we had them come to fix ours. Preston came and was great! Personable, knowledgeable, quick at diagnosing the problem and coming up with a solution. He wore foot covers and cared about our space. He got it fixed and I’ve never been so happy for cold air!

  • Review 50 (2020-08-29 - Rating: 5)

    Great service. My air conditioner stopped working last week. GT, a service technician, asked if it would be okay for him to arrive earlier than my scheduled appointment. Yes, please! He diagnosed the problem and gave me a pocket-friendly solution. Due to the age of my air conditioner, though, I knew I was facing replacement of it in the near future. I also knew I needed to replace my water heater. GT called a field estimator, Vance, to talk with me about pricing. Vance arrived timely and gave me multiple options, explained the pros and cons of the various options, and was patient while I made my decision about whether to change out the aging furnace as well. In the end, I did replace all three units. Vance sent an excellent installation team (Ian and Ryan). They explained how the updated system worked in comparison to the old one, and worked hard all day and into the early evening to get everything working again. They cleaned up the area and left it looking better than when they arrived. Amazing! Although no one probably enjoys the expense of replacing these systems, I do know they gave me a fair price and I love how well everything is working. From start to finish, their service was great.

  • Review 51 (2023-08-29 - Rating: 5)

    Holland. Talk about a competent, knowledgeable, and friendly professional. He came out, earlier than originally stated. He diagnosed the problem with my A/C within a few minutes. When he touched the freon line, it came apart and leaked out all the freon. The company took care of it and repaired the line and recharged the freon without charging me for it. He cleaned the unit and replaced the capacitor and was done in a couple hours. What an honest and professional company.

  • Review 52 (2023-07-11 - Rating: 5)

    This business is great. My AC wasnt working and they worked me in on a hot day. Preston quickly diagnosed and repaired the problem. He was so speedy there was time to do a little preventative checkup on my furnace. Overall a great experience.

  • Review 53 (2023-02-14 - Rating: 5)

    Heath was great! He was prompt, professional, honest and kind. We wanted a second opinion and a quote on a leak we had. Heath did a great job with giving us a second opinion and price quote. What I liked the best was his honesty. Thank you so much for coming out so quickly! I wish they could have beaten the other plumbing companys price.

  • Review 54 (2022-12-13 - Rating: 5)

    My Buddy has been a lifesaver on our house projects that were slight emergencies. Damon has been so great at helping us navigate the process + understand our unique issues. ORyan and Ryan were so great at being respectful of our home / situation as well as worked hard and thoroughly to get the project completed. We are now working with Shawn on the HVAC side and he has been so great with helping us through our options. We are so grateful for the My Buddy team!!

  • Review 55 (2020-12-19 - Rating: 5)

    Replaced most pipes for houses water system, as well as installing water softener and water purifier for kitchen sink. Kyle came out to give me an estimate on repairs and he was very informative and walked me through what to expect, he also helped me to set up financing for the job. Eric came along with Kyle the following day to help with the work. They were very fast and did an excellent job. We were pleased with how mindful they were to keep belongings carefully and safely out of the way of the work. We especially liked that they did not deliver sales pitches! Would use again. Thank you!

  • Review 56 (2023-08-15 - Rating: 5)

    Derek Sundell (from the Draper location) oversaw the installation of my new boiler system (for a heated driveway) in October 2022. It worked beautifully all winter. And now he just took care of the yearly maintenance visit (before Winter 2023 comes along… no adjustments needed by the way, completely ready to go). I am so pleased about MyBuddy’s commitment to their work and products, and I am especially grateful for Derek’s knowledge and expertise. It is not easy to find truly qualified and experienced boiler technicians. I really value being able to count on Derek (My Buddy) to provide reliable, expert products and services.

  • Review 57 (2019-10-21 - Rating: 5)

    Ive had a few different plumbing issues lately and My Buddy has been great every time. Harley was great about fixing my pressure regulator, and following up to fine tune it. Mike was knowledgeable about how my ancient laundry faucet works and not only fixed it, but showed me how to adjust it if it has future issues. I have appreciated knowing that I can trust them to be honest with me and not recommend unnecessary work. Ill definitely call them again.

  • Review 58 (2022-01-04 - Rating: 5)

    The service technician GT was very friendly and knowledgeable and was here in less than 30 minutes from my initial call. He not only fixed my furnace issues but also checked inside for deterioration of my heat exchanger which he said looks good. I feel he gave me great value for my $89 dollar after hours call. I have already used this company for plumbing issues and now for heating and I plan to stay a customer with them for all my plumbing or heating problems. Thanks to GT for making my wife and I warm tonight with a fixed furnace.

  • Review 59 (2023-05-02 - Rating: 5)

    Furnace went out right before a planned vacation. My Buddy the Plumber came out the same day, gave me a competitive quote, and ensured us the furnace could be installed while we were out of town. They showed up the next day, communicated with us all day, and we came home to a warm house. Would absolutely recommend.

  • Review 60 (2023-04-05 - Rating: 5)

    Weve used My Buddy for a number of things but this last visit by Holland was just excellent. He called to let me know he was 20 minutes out and then was so careful and respectful in making sure everything was working. I was super impressed and would request to have him come again, no question.

  • Review 61 (2022-12-15 - Rating: 5)

    Korey, the technician that came to our house was amazing! He was able to fix the issue we were having fairly quickly. This is the second time we have worked with My Buddy and we have been very happy both times. All of their employees are very professional and friendly.

  • Review 62 (2022-12-12 - Rating: 5)

    Our furnace stopped working in the evening and I called around a couple of places, but they said they didnt have anyone available and we were worried about the pipes freezing since its happened before. We finally call My Buddy the Plumber and Preston C drove in some fairly bad snowy weather and was able to fix the furnace. Preston C arrived quickly, was very friendly, and was able to determine what was wrong and thankfully had a new replacement for the part that was broken. Were very happy with the service.

  • Review 63 (2020-08-25 - Rating: 5)

    I have had two major HVAC issues in the past 2 years and every time my buddy the plumber techs have taken care of it. 2 years ago they installed a new air confirmed system and they did an amazing job at explaining options and prices. They provide all the info I needed to buy the right AC system... a year later we had an issue with the system and they fix it at no cost. The earthquake caused damaged to my old furnace and they installed a new one today. Like usual, the tech came on time and did a great job. Overall, I highly recommend them. You will be very satisfied.

  • Review 64 (2020-01-15 - Rating: 5)

    We have been very happy with the service from My Buddy The Plumber! We had our main line replaced by Jason and his crew. he did a fantastic job. We also had Shawn come and look over our AC as part of the membership plan. Both were very friendly and great at explaining the specifics in a way that made sense. I also appreciate the reminder calls and response from the dispatch center. Thanks for a great experience!

  • Review 65 (2022-01-04 - Rating: 5)

    We apparently had a defective water pressure regulator on our main line coming in off the street. It was diagnosed really quick, it was repaired/replaced really quick, was done really well, and the plumber (Truitt ?) was very nice to work with! Price seemed a bit high... but I didnt really shop around too hard. But then again, that may be the price for the labor & parts, for a job like that. Nonetheless, I now have awesome water pressure, and the wife is gonna LOVE her showers, now! Well done My Buddy... well done!

  • Review 66 (2019-01-24 - Rating: 5)

    My water heater was going out, luckily My Buddy The Plumber Heating & Air was able to come over for an estimate. Jason and Jacob from My Buddy both showed up and was very respectable and warm as they put on their little blue shoe caps to enter the house. After they explained what is going on with my water heater, I felt they were the right people to replace my water heater. I also told them of my prior commitment of going out of town that was planned months before. Both Jason and Jacob was able to accommodate my schedule and was able to install my water heater while I was gone. During my trip, Jason was able to give me updates and what he has done via mobile phone text. After I came back from the trip, they came over and explained what they done. They were very warm and professional. I was very happy what they did and was able to bring my new water heater up to code. I totally recommend using them and was very grateful for working with my trip that was planned. I felt comfortable having them over and working on my house while I was away and felt they wanted to assure me everything was done right when I got back. Thank you!

  • Review 67 (2022-05-20 - Rating: 5)

    Absolutely incredible service. I only asked about replacing my furnace and AC (which broke down on first hot day of the year), but Shawn took the time to ask about how my current system had worked for me and he included adding a extra vent to my basement to help with even heating in the winter. Shawn was completely focused on getting me what I wanted/needed and the best deal on it. When there was an issue with the supplier having the right equipment, they took care of the whole thing and ended up finding a better unit in stock at no extra cost to me. Tony and the rest of the installation team were on time, friendly, and professional. My Buddy really cares about their customers and has an extremely knowledgeable team. I really couldn’t have asked for a better customer experience.

  • Review 68 (2020-03-13 - Rating: 5)

    Had an emergency flood situation over the weekend and called several other places going down the list. My Buddy The Plumber was the one who came through that same day; every other emergency company would have had to come out that following Monday. Jason was super nice and prompt, and went over all the details with me as he performed his job excellently! And when another clog happened that same evening (somewhere else in the house, unrelated) he offered to drive back immediately, no extra charge. Ended up needing to fix the main line outside and I couldn’t be happier with the work. Our pipes flow great now, and I’m so impressed with My Buddy’s professionalism that I’m hiring them again for other jobs in my house! 5 stars, will recommend to everyone who needs excellent work done at a fair price!

  • Review 69 (2020-06-09 - Rating: 5)

    We love My Buddy the Plumber at our house. In the past when we had heating issues, they were the only company who could actually fix the problem. The fixed it and we havent had an issue since that time three years ago. On top of that prices are fair and the technicians very knowledgeable. Today, I called for a couple of problems in the bathroom with the toilet. Eric was phenomenal! He came in, got to the problem, and fixed it right away. Super nice guy and great service too. This company is highly recommended. If you want fair prices, quality work, and great service - call My Buddy the Plumber!

  • Review 70 (2022-06-23 - Rating: 5)

    Update 6/23/22: Just had Holland install the REME Halo LED Purifier. Holland was great, fast and efficient. Very friendly, as all the My Buddy the Plumbers technicians are. Could not ask for better service.This was just for a tune-up. I have had several different techs come over the years and everyone is always polite and helpful. Their customer service is hard to beat. The rating I gave is just for today. Earlier this year I had a heat pump installed by them (and the installers were also just as nice as can be). But I have been thoroughly unimpressed by the heat pump. In the summer it would not cool the house sufficiently (would be 76-77 by 5:00 everyday, though I had it set at 72) and now that it is cold it takes almost the whole day (literally) to reach 69 (we like to sleep with it cold so it is starts out between 61-63 degrees when it first fires up in the morning). Nobody seems to know how to fix it other than telling me to turn it to “auxiliary” which directly engages either the furnace or the A/C (depending on season), but that totally defeats the purpose of paying an awful lot of money for a heat pump.

  • Review 71 (2022-02-26 - Rating: 5)

    Our furnace died at 10:30 pm during a cold snap, I had heard good things from a co-worker and so they were the first company we called. Although they list as 24/7, we didnt get a return call until the next morning, but hey..who wants to work all night? I dont. The service guy came out to take a look and informed us that our 24 yr old furnace had to be replaced and had his sales guy come out within the hour. Shawn was great to work with and very friendly, giving us multiple options. He then managed to get us in the last slot before the weekend so we only spent a day and a half in the cold. Korey and Kasey were our installers and did a fantastic job. They were at our house within 30 minutes of the 3 hour time slot to arrive and worked until the job was done, which was much faster than I would have imagined it could be done. The thermostat was explained to me and all my questions answered. They were also very good about not leaving the door open as they came in and out for parts, as it was only 20 degrees outside. And bonus, they didnt mind my nosy dog. I will definitely be calling them for our future needs.

  • Review 72 (2020-11-16 - Rating: 5)

    Our hot water heaters went out this morning. We called My Buddy the Plumber at 7:45 a.m. and Daniel the service tech was at our house by 9. He did a very thorough inspection and recommended replacing both water heaters since they work in sync with each other. He also said the ones currently installed were not done up to the current safety specifications. We decided to replace both on his recommendation. When he pulled the main water heater out it was filled with tons of sediment. He was quick, professional, and friendly. I will definitely use them again and will ask for Daniel.

  • Review 73 (2020-08-10 - Rating: 5)

    Most amazing work!!! Couldnt be any more happier with the work. I will recommend My buddy the Plumber to anyone any time. I had Whipple service champions over first and they quoted me an outrageous price for an AC unit. I am so so so glad I reached out to Vance at My Buddy the Plumber who came in and made me feel very comfortable with my decision. Ultimately, I saved a lot of money compared to what the other guy quoted me. Plus Ian and Ryan the techs who came in to install the unit were very professional and courteous.

  • Review 74 (2022-11-16 - Rating: 5)

    Of course our thermostat would quit working on a cold weekend. I had a hard time getting in touch with anyone to make the repair. I called My Buddy the Plumber and they answered right away. They were able to send Preston to the rescue. He arrived right on time, made the repair quickly and got the furnace functioning once again. Preston saved the day. Thank you.

  • Review 75 (2020-12-18 - Rating: 5)

    Weve used My Buddy the Plumber once before last year and we had a wonderful technician (Jordan), but weve had a torturous experience 12/7 with Kyle Malmstrom just last week 12/7 when we had water in our basement, and he came in and talked my ears off about irrelevant things, just a typical low caliber sales man. Our drain pipe needed to be jetted and he said it costs $1,083, but we got charged for $1,300. Because of some water getting to the baseboards and kitchen cabinets, he told us that everything needs to be teared down. He made the decision on his own and contracted Dry Wall Restoration, without asking us if we wanted to go with a different company. We came to learn later that Dry Wall Restoration give My Buddy The Plumber a portion of the pay for recommending them, very unethical and shady business! We could have hired a different damage mitigation company, but we were never consulted. He lied about our homeowner insurance and said that we would get back two third of the cost of digging in the ground to install a liner BIG LIE, we didnt have a separate underwriter for sewer damage, but he never cared to even ask us if we do or we dont. My daughter had them write on the agreement that if the cost exceeds our insurance premium, we are not liable for paying it. Jetting was done on Monday 12/7, we received a receipt on 12/14 and after I called Kyle and the main office to ask for it. Are we disappointed, and would never hire their services again? For sure!Advice for everyone, if you ever have flooded place, check your policy and talk with your insurance agent first, not with your plumber!Jetting and cleaning out the pipe was done efficiently and our water problem is gone.I wanted to add an update to our yesterdays review. Minutes after I posted the review, I received a call from the owner of My Buddy the Plumber (Branden). He took the time to listen to our concerns and acknowledged them. He shared some feedback with his technician as an area of learning opportunity, and called me at the end of the day yesterday (like he promised) and offered us a credit for our pain and suffering. A true and live example of excellent soft contact leadership skills! Thank You Branden!

  • Review 76 (2023-06-08 - Rating: 5)

    Larry at My Buddy is a first-rate technician. Every time he has made a call for an inspection and/or repair he’s always gone the extra mile to make sure everything is perfect before he leaves. If he doesn’t have the part or has to return, he does it promptly and stays until he’s sure the issue is completely resolved. He does excellent work, very personable. We trust My Buddy to keep our HVAC in top condition

  • Review 77 (2022-01-03 - Rating: 5)

    We had our furnace go out on New Years Day, which was especially awful as it we were having a cold surge with temps in the single digits. My Buddy had a service agent out to us first thing in the morning to see if there was anything that could be done to bring our poor old 20+ year furnace back to life to hold out through the winter. The tech, GT, was knowledgeable and honest with us, showing us the issues that we would/could run into even if we were to do a part replacement. We opted to bite the bullet and go for the full replacement since it was evident that would need done shortly anyway. John came out the next morning and got our new furnace installed in just a couple of hours. He was stellar, and so helpful in walking us through the setup of our new thermostat and showing us all the components of the new furnace also. Just a super nice crew, and we also appreciated how clean they were with their work! Our home is happily heated again thanks to John and his team!

  • Review 78 (2021-11-03 - Rating: 5)

    Great experience! We had a number of smaller furnace and ducting issues we needed help with. My Buddy the Plumber got us scheduled right away. Korey and Kasey could not have been more helpful. They were thorough, knowledge and and did such a great job.

  • Review 79 (2023-06-25 - Rating: 5)

    We had a great experience with Heath from My Buddy the Plumber; he was friendly, professional, and took good care of us. We got a competitive quote and same day installation, and it all went great. Could not be happier.

  • Review 80 (2023-01-03 - Rating: 5)

    Holland was the best service experience related to my furnace since it was installed in 2017 and has had continual issues. Prompt, pleasant, professional, and did an excellent job answering questions and explaining my current issue with suggestions for going forward. Excellent experience and would highly recommend him for service.

  • Review 81 (2020-09-24 - Rating: 5)

    Eric was great - I had a standard water heater flush done and received great professional advice on the system and plumbing. Will definitely use again!John at My Buddy the Plumber Heating & Air was excellent! He helped fix my AC unit and tried to find problem with least the amount of fix/cost needed. John was friendly, fast and efficient, he even gave me a list of helpful tips I can do for upkeep on the system and how to keep it maintained at high performance. Will definitely use My Buddy the Plumber for all my furnace/AC and plumbing needs. Thank You John!

  • Review 82 (2021-07-09 - Rating: 5)

    I used My Buddy for both plumbing and electrical work over the last few weeks while selling my house.Josh the plumber did an excellent job clearing out a clogged pipe, very professional and showed me each step of the process so I understood the issue and could pass on necessary details to my buyer.Dan the electrician was flexible and motivated to get me scheduled during the last week before my move, provided great information about the possible fixes, and made quick work of the minor electrical issues the inspection had revealed.I would definitely recommend My Buddy for any needed plumbing or electrical work! Thank you Dan and Josh!

  • Review 83 (2019-12-13 - Rating: 5)

    Switched from our regular provider when we had a leak and My Buddy was able to get out much faster. Weve used them 3 times now, and super happy with service so far - Aarons been quick, friendly, professional, and very helpful with tips & recommendations. We bought their yearly plan as well, and had the first HVAC checkup with Shawn. Highly recommend!

  • Review 84 (2021-05-20 - Rating: 5)

    My house needed a new AC system (old house with a swamp cooler that was completely shot so I decided to upgrade to AC). I called and Shawn came out the next day to assess my situation. He was professional and gave me some great options that fit my home and wouldnt break the bank. He then scheduled one of the crews to come out and install the very next day! Corey and Casey arrived right when they said they would and did a fantastic job of installing a brand new AC. They were professional and clean with their work. They walked me through what they were going to do before the job and then showed me what they had done when the job was complete. I am so happy with my new AC unit and I will definitely be calling them again when I need more work done on the house!

  • Review 85 (2023-05-24 - Rating: 5)

    Had a leak in a drain pipe behind a wall. My Buddy was responsive to my needs. Heath and Moe were very professional and treated my home with care. Both Heath and Moe went above and beyond to fix my leak. I have used My Buddy the Plumber for the last 8 years and they never dissappoint. I highly recommend them for all of your needs.

  • Review 86 (2022-02-24 - Rating: 5)

    Extremely impressed with My Buddy the Plumber. Recently purchased a home and had an issue with a previously installed HVAC unit. They were responsive and took care of the problem with no hassle. Techs Holland and Dustin were fantastic, and cant speak highly enough of Manager Shawn. Five stars.

  • Review 87 (2020-12-23 - Rating: 5)

    This company was great from start to finish! Super easy to work with, courteous, and professional. We had a leak in a water valve and Caleb was so friendly and helpful and really put us first as a customer. He fixed the problem promptly and professionally. Highly recommend - so nice to have good people you can trust in this industry!!!

  • Review 88 (2019-01-23 - Rating: 5)

    We have been using My Buddy as our plumber with great success. Yesterday, I called for an appointment to have our furnaces checked and was able to get an appointment the next day. Vance from My Buddy came to inspect and possibly repair our furnaces. He came right on time and even early and was very professional. While he looked our furnaces over, he willingly answered my questions and told me what he was checking and why. I noticed that rather than simply replace parts, he cleaned them which of course saved money. I asked Vance about prices on new furnaces, and he had some great options. We highly recommend My Buddy for both plumbing and heating services and will surely ask for Vance to come again when we need our furnaces checked and to install a new furnace.

  • Review 89 (2023-01-26 - Rating: 5)

    We arrived home after a work day in January to a chilly house. We soon realized that the furnace wasn’t working and hadn’t been warming the house throughout the day. We called around to get quotes and My Buddy The Plumber was very responsive and upfront with prices and scheduling. They sent Preston soon after. Preston called us before arriving to our house to let us know he would be there soon. He was very kind and was able to fix our furnace on the spot. He was patient with us and helped us understand the problem and gave us information for upkeep and dates of when parts should be replaced.

  • Review 90 (2019-10-26 - Rating: 5)

    Brian, was great! He was punctual and professional. He communicated with me every step of they way and explained everything in ways I’d get. He came in and got the job done quickly and was very clean to boot! I’d definitely recommend My Buddy The Plumber to anyone who needs a reliable, quality and reasonably priced go to plumber. Will for sure use again for any future needs.

  • Review 91 (2021-10-03 - Rating: 5)

    Daniel and Cory came and bailed us out (literally) on a weekend, and were absolutely great. No mysterious attitude about the mechanics of the repair and replacement; they offered tips on how to finish what we were doing when the water started leaking without further damage; and they even climbed into my extremely creepy crawl space to check out some other connections and offer advice for future repairs—which is super helpful when were prioritizing how to fix up this old house we moved into relatively recently. Itll be nice to fix something before it breaks next time! Thanks again and my kid says youre welcome back any time!

  • Review 92 (2022-12-20 - Rating: 5)

    Trevor was excellent to work with. He replaced my water heater and installed a water softener. He arrived on time for the initial appointment and installed the water heater and softener a day early - which was greatly appreciated since we had been without hot water for almost a week! Would definitely recommend Trevor at My Buddy the Plumber and I’ll definitely call them next time I need plumbing help.

  • Review 93 (2021-08-23 - Rating: 5)

    We needed a new valve on our gas line in order to install a new dryer. My Buddy the Plumber were very responsive and Roland did great work. He hauled away our old dryer and hooked up the new one. Very happy with the work done. Will definitely use again.

  • Review 94 (2020-05-24 - Rating: 5)

    We started getting drastic shaking and hammering in our pipes. Asked for plumber recommendations from people we knew but most people had only mediocre experiences. Read the excellent reviews online of Duncan Plumbing and decided to give them a try. Called them (people answering the phone were very polite) and set up an appointment for a day or so later, since our problem wasnt an immediate emergency.Theres a reason for the excellent reviews. Brandon came to our house to replace the pressure reducing valve. He was on time, explained the problem (his explanation was consistent with the limited knowledge we had), had all the parts with him, and got to work right away. The price he charged for parts and labor was reasonable. He fixed the problem way faster than we could have (and likely saved us eight trips to the hardware store, trying to get the correct parts).I would definitely call Duncan plumbing again.

  • Review 95 (2018-03-06 - Rating: 5)

    These guys are so great! Jason and his team were amazing and really went the extra mile. I was quoted a very reasonable price and the work was done with real expertise. They were so conscientious about not tracking dirt into my house and kept me updated as they went along as to the progress of the job. It was a pretty big job and they had to do another big emergency job right before mine, but they still knocked it out in only 3-4 hours. I was really impressed. Great team! Very honest, highly skilled, and personable to boot. These guys will be my plumbers of choice from now on!

  • Review 96 (2022-05-05 - Rating: 5)

    My Buddy the Plumber is just awesome. I have used them for forever and always had a great experience. I made the mistake of using a competitor a few weeks ago because I received a coupon in ValPak. Bad idea! Ill go with My Buddy the Plumber forever--theyre honest, knowledgeable, and super friendly. Thanks for everything at the visit today, Kyle! Youre awesome!

  • Review 97 (2023-07-10 - Rating: 5)

    Excellent service! Jackson and Jeremy did a fantastic job and went the extra mile to help me with a kitchen remodel. They saw a small thing they could do that would really help me and took the initiative to just do it. Will definitely call for future plumbing needs.

  • Review 98 (2020-12-03 - Rating: 5)

    Daniel of My Buddy the Plumber in Salt Lake was great. Very professional, friendly, and a plumber who knew exactly what he was doing. He took what I believed to be a difficult job of replacing a water heater in a confined space and made it look easy. The price of this work was more than fair and less expensive than I was anticipating. I would recommend My Buddy the Plumber to anyone out there looking for a plumbing company and if your lucky enough to get Daniel called out to your place thank your lucky stars.

  • Review 99 (2019-06-19 - Rating: 5)

    We Have used My Buddy The Plumber multiple times now over the years and they are always fantastic. Our ac unit was not functioning properly and John was able to make it out to the house the next day. Within a short time he had the system up and running perfectly, he explained the process and the problem very clearly, was clean cut and professional and I would trust him In my home any time (home or not). If you are have HVAC issues I would highly recommend John, hes a great guy and will give all the appropriate information for proper maintenance.

  • Review 100 (2022-09-14 - Rating: 4)

    Jason and Jacob from My Buddy the Plumber were awesome. We had no water running to our kitchen sink, and even calling on a holiday, I was able to get an appointment quickly. They were on time, friendly, and fixed multiple issues with our kitchen and bathroom sinks quickly. I will definitely call them again in the future.Edited to add: Would get a second opinion on sewer line issues.

  • Review 101 (2020-07-23 - Rating: 5)

    I highly recommend My Buddy The Plumber whenever anyone asks if they know of a good company. Theyve done work a few times now in my older house and have completed remarkable work. I rarely seek other bids anymore.Caleb stopped by today and helped me plumb my new sink after it was incorrectly plumbed by a previous owner. I wanted the satisfaction of a professional coming over and doing a better job than I could and he did just that. He was very polite, courteous, and wore a mask. He even threw in some new parts for the sink that matched and made it look more amazing.Beyond that, they are always very quick to schedule a plumber to stop by and discuss any problems or projects. They have been extremely helpful and actually look to help rather than obtain the most money out of a project. They are looking for customers for life and referrals which sits well with me. Theyve literally saved me thousands of dollars on a furnace and ac bid a couple years ago by actually wanting to help me compared to the other 6 bids I received. Give them a call and see for yourself.

  • Review 102 (2016-12-08 - Rating: 5)

    Quick, painless and knowledgeable! My Buddy The Plumber was able to schedule me within a few days (it was not an urgent water issue). They called 30 minutes before they arrived within the scheduled time. Jeremy was super honest and helpful in helping us figure out an issue with our toilet value. My husband is really handy so he spoke with him directly about what needed to be done and if he was even needed. He fixed the portion my husband wasnt comfortable with and left the other job for us to do which is awesome as we saved some money! Visit out and estimate was free - work done was affordable. Will be calling again for any issues in the future!

  • Review 103 (2020-12-19 - Rating: 5)

    We got entirely new pipes for most of our homes water system, as well as a water softener and purifier for culinary water. Kyle and Eric were very professional and pleasant. They answered all questions very thoroughly, even showing us a cross section of one of the old pipes, all full of sediment, which was interesting to see and made me even more grateful for new pipes! They were careful to consult with us before making any changes. They were fast but very thorough and repaired those little things they came across as they worked that were not expected. We will certainly keep their card on the fridge. Thank you!

  • Review 104 (2022-12-05 - Rating: 5)

    Preston C was amazing! Very thorough, professional, Extremely pleasant. He went over everything he did and he showed me how to replace my filter. Best part my dog never goes to anyone and she could tell what a great person he is and she just loved him.I would highly recommend them to do anything that requires their service.Because of people like Preston, makes you want to be a better person.

  • Review 105 (2014-04-04 - Rating: 5)

    We had a leak between the City meter and our house. Duncan Plumbings price was great. And the great thing was that there was no additional charge to replace all of the landscaping exactly as it was before the project. They were able to come and do the job within a couple of days of my call even though I called just before the weekend. They did the job very quickly--about 3 or 4 hours! Great work and great customer service!

  • Review 106 (2021-07-29 - Rating: 5)

    Every time I have called My Buddy the Plumber I have received knowledgable, prompt, caring service. We had an issue with a sump pump alarm going off randomly. Spencer not only diagnosed the issue and suggested a very inexpensive solution, but he checked out our whole system and taught us how to flush our radiant heat pipes and water heater. I love the fact that he listened to all our questions and really tried to help. He took the time to help us understand what was happening and how to keep our system in good working condition. I will definitely call them again and and I hope Spencer gets a little bonus. Great employee!

  • Review 107 (2021-01-16 - Rating: 5)

    We upgraded our meter service and Dan was incredibly helpful. He helped arrange all of the permitting and meeting with the city and power company. On the day of the switch over the technician from the power company did not show up and he did an excellent job of following up with the power company and trying to get the job done as quickly as possible. The work was quick, looks good, and he was very flexible working with me as the owner/builder making sure that my future needs were met for this remodel project.

  • Review 108 (2020-12-17 - Rating: 5)

    My Buddy the Plumber was fantastic to work with. In less than 2 days after the problem was diagnosed, I had a new high efficiency furnace installed and working beautifully. Andy, Tala, Ian and Frankie were extremely polite, quick workers, and did a great job of communicating everything to me. I highly recommend My Buddy the Plumber.

  • Review 109 (2023-02-17 - Rating: 5)

    We used My Buddy plumbing to service our furnace. Our technician Holland, was fantastic. Holland did a thorough inspection of our furnace including taking multiple photos and videos to show us in his presentation of what our furnace needs. Holland was very informative and knowledgeable. We will definitely use this company and Holland again!

  • Review 110 (2023-07-16 - Rating: 5)

    Cory took care of our AC quickly and professionally. He was easy to talk to and very friendly and respectful of our home and time. I’d recommend him and My Buddy again for sure.Thanks, Cory!

  • Review 111 (2021-04-22 - Rating: 5)

    I have seen advertisements on Fox and also had a friend tell me about her great experience with My Buddy the Plumber. And now, I to have also had a wonderful experience. Roland came out today to look at a leak. He was professional, talked me through the issue, explained options and was just overall friendly and helpful. I absolutely plan on using them for any future plumbing (my own home and rental properties) as well as tell friends and family to use them without hesitation. Thanks Roland!

  • Review 112 (2022-08-24 - Rating: 5)

    When the city turned our water on, the backyard sprinkler burst. I got home at 1400, worked on it for about 2 hours before calling everywhere to find help shutting off our water system. I was finally able to find someone, Nate, who was a godsend. He made the frustrating occurrence to be not too bad. I 10/10 will recommend this group and especially the plumber, Nate, for any job you have and need assistance. You made this veteran very humble. Thank you for the quick response and the unmatched service you all provided. Forever a client now.

  • Review 113 (2020-06-24 - Rating: 5)

    Had a plumbing issue, one that looked scary and crazy expensive. Gave My Buddy a call last night after hours and they scheduled me an appointment window for this morning, pretty much first thing. Jason showed up after calling to let me know he was on the way right in the window. He diagnosed the problem and had it all taken care of in leas than 90 minutes. Great experience, great service. Also, the price was very reasonable. They have my business for my plumbing needs moving forward for sure!

  • Review 114 (2019-07-24 - Rating: 5)

    Katy and Dave with My Buddy The Plumber were amazing to work with. I needed to get AC installed and they came review my situation the day after I initially contacted them. I made the decision to move forward on Friday and had the AC completely installed and setup by noon on Tuesday, in July, when it was 104 degrees outside. Not only did they treat me great, but listened to my concerns and asked questions to make sure I got exactly what I wanted. I couldnt be happier with the job they did and also the price, which was $600 to $800 lower than the other 3 bids I received for the same job. Everyone I talked to was great to work with and very respectful, I am now a My Buddy The Plumber client for life.

  • Review 115 (2022-11-03 - Rating: 5)

    My Buddy was great. We called a few plumbers after finding a leak in our ceiling. They were the quickest to respond and were to our house in about an hour. Kyle was able to find the issue, recommend a mitigation company and eventually fix the problem. Well defintely keep their number handy for any future jobs.

  • Review 116 (2022-07-08 - Rating: 5)

    Im so grateful for these guys! We had our A/C unexpectedly die on us during a week of 90+ degree days. I called a company weve used in the past - I had to wait for someone to pick up for almost 30 minutes, and in the end they said they couldnt get to us for almost a week.I called My Buddy and they picked up immediately, and were able to schedule someone to come out that same afternoon. He was awesome, polite and friendly, and was able to get our system fixed that day (temp fix while a part is shipped, appointment for the permanent fix as soon as the part arrives).

  • Review 117 (2020-03-11 - Rating: 5)

    Just had a new tankless water heater installed. Have been considering this for a long time and after visiting with Jordan, decided to go ahead with this addition to our home. Jordan was very informative during our initial appointment, able to answer all our questions and made sure we felt comfortable with the items we were purchasing, install time and follow up availability. Jordan was also our installer. He was prompt, conscientious about his work and ultimately did a fantastic job with the install! He also looked at some other items were are considering for our home, and spent the time needed to explain our options. He seems very responsible and knowledgeable. Based on our experience with Jordan, I would HIGHLY recommend My Buddy The Plumber!!!!!

  • Review 118 (2019-03-05 - Rating: 5)

    I highly recommend this company. At first we had a rough start, but due to the amazing reviews and patience we were able to reach a deal that worked for both of us. My buddy the plumber said they would beat any estimate. I had a couple other estimates and again they held to their word. They went above and beyond. I love a company that is flexible, professional, and great at communicating. I had the honor to meet Drue who was professional and very personable. I also was honored to meet Jason and Jacob. They did a great job and was very respectful to my dogs and my home. I have had the new tankless water heater and water softener for a week now and have already seen a difference in how my dishes, and clothes being cleaner. It was almost immediately that I noticed the water softener working. The owner and Manager came out and inspected their employees work. The fact that these guys would go above and beyond, and beat any estimate makes them a quality business!

  • Review 119 (2020-08-04 - Rating: 5)

    My Buddy the Plumber has been excellent to work with. We had our A/C go out on the hottest day of the year! (Sunday) and they were able to come out same day, for a nominal service call, no extra for Sunday or emergency service was quoted or paid. We ended up needing a new Central A/C unit. They quoted us several options, all I felt were more than fair prices, and they were able to install it the next day! (Amazing!!) Now the Install teams they sent out went above and beyond to get out old unit pulled out, and were extremely attentive to our needs and desires in getting the new unit placed and operating. They were able to get us going with a new Furnace and A/C units in less than a day.I didnt even know service like this was even available anymore. I would definitely recommend My Buddy the Plumber for any Heating or A/C needs. I will also be using them from now on for my Plumbing as well.Just WOW, these guys are just amazing!!

  • Review 120 (2021-03-10 - Rating: 5)

    We were having a funny issue with a sensor that was installed with a new water heater. This company went above and beyond to help us with it, and ended up replacing the water heater with a different brand at no additional cost to us. They also gave us a credit to use in the future, which is so awesome! We had a gentleman named EB helping us and he was kind, very knowledgeable, and extremely helpful. We are loving EB! If you have plumbing needs, call My Buddy The Plumber. I would highly recommend them to anyone.

  • Review 121 (2021-12-11 - Rating: 5)

    I called My Buddy due to my heater in my home not working and my home was freezing at 53 degrees. Mike Kooy with My Buddy fit me into his already packed day to come out and service my heater. He spent more time here then I think he bargain for and was so professional and helpful. He was very honest and was very fair in his pricing. My Buddy has earned my business because Mike was amazing. I would definitely Highly recommend using My Buddy!

  • Review 122 (2018-05-12 - Rating: 5)

    Exceptional Service! I can’t say enough great things about this company. I almost used one of their competitors for our sewer liner, but after the great experience my sister had with My Buddy doing a sewer liner install and bathroom addition, I decided to get a second opinion. I am so glad I did because my My Buddy the Plumber’s quote was half the price (yes! half!) of what their competition quoted. We worked with Jordan & his team and they don’t mess around. They were at our house for 12 hours one day and were back early the next day to finish the job. These guys are professional, punctual, and hard workers. The owner Brandon really stands behind his crew and their work. Brandon personally came to our house for the initial bid. We will be hiring them for some additional work. 👍🏻👍🏻

  • Review 123 (2021-05-13 - Rating: 5)

    My Buddy has impressed me time and time again. Aaron, who came out initially to find and fix a basement flood was professional and personable. Not only would I call My Buddy again, but Id be sure to ask for Aaron. He and Jason both went above and beyond, doing little things for me free of charge as they fixed my big problem.I never once felt like they werent being honest, or were telling me I needed things I didnt. They went over my options in detail and advised me based on my situation.Jason, the owner, was on site several times to oversee work being done, and to address complications. Easton and Fish were amazing. Between bent shoring and broken excavators, they put in their time and then some, and they always worked with a smile on their faces.And, their receptionists and billing departments are amazing. When I called with an issue (subcontractor problem), they apologized and fixed it right away.I will recommend My Buddy the Plumber every time.

  • Review 124 (2021-01-16 - Rating: 5)

    We called My Buddy the Plumber when the waterline to a toilet broke late on a Friday afternoon flooding the bathroom. Their friendly dispatcher asked a few questions and quickly assigned a plumber to arrive at our home within 90 minutes. Shea was the plumber assigned. He was fantastic. He quickly diagnosed the problem and repaired it. He was friendly, knowledgeable, quick, and efficient. I dont have enough good words to say about Shea and the My Buddy team. We will definitely be calling them again when we remodel next year. We would highly recommend him for any plumbing job! Thank you very much Shea!

  • Review 125 (2022-01-09 - Rating: 5)

    It can be difficult inviting strangers into your home, but when you need a new furnace it’s unavoidable. From the first technician (Mike), to his manager (Vance) for contract discussions, to the installers (John and Jackson), all were so polite and nonthreatening, and efficient. I didn’t get any macho posturing from any of them. Very happy I went with My Buddy the Plumber. I will definitely be a repeat customer.

  • Review 126 (2022-02-24 - Rating: 5)

    Jeff was great to work with. We got a second opinion from My Buddy The Plumber and wow it was a good thing. They did a great job on our sewer repair and saved us a bundle. Jeff and the crew were very professional, and timely. Thank you Jeff and the guys!!!

  • Review 127 (2022-11-29 - Rating: 5)

    Holland was incredible and efficient. He quickly diagnosed the problem with our furnace and was able to order the part and fix the issue in under a week. He also told us about the Club Membership which helped us save money. Even our dogs liked him!

  • Review 128 (2020-08-04 - Rating: 5)

    I used My Buddy The Plumber at the recommendation of a friend, and am so glad I took her tip. First they were able to send a technician sooner than anyone else. Daniel communicated well and showed up in a timely fashion. It was a simple fix that he had done in less than 10 seconds, and showed us how to fix next time. I am so impressed with this company and our technician Daniel, and wont hesitate to use them again.

  • Review 129 (2023-10-04 - Rating: 5)

    I always use My Buddy the plumber for my HVAC and plumbing needs. I own an older home, and they are always on time and do not quit until the job is done to my satisfaction. I needed urgent assistance. Taylor was able to be at my home within the hour. He did a complete analysis and was able to fix the problem quickly. Ive been a loyal customer for the past 8 years!

  • Review 130 (2022-06-19 - Rating: 5)

    Joey from My Buddy the plumber, heating and air was excellent. He arrived on time and went right to work. He walked me through all my questions and helped me understand the necessities of my water softener. Very very impressed with their service and highly recommend them for all your plumbing and heating needs! He also shoveled my walk before coming to my door!!! Excellent service man!!

  • Review 131 (2023-07-16 - Rating: 5)

    Our A/C went out last night, on a Saturday night, as we approached 100 degree temps. By Sunday morning I knew I needed a repairman ASAP, I made a few calls and left messages. When I called them, Miriam answered and was so friendly and helpful, she scheduled us immediately. Korey arrived ahead of schedule, and called to say he was on his way. He diagnosed the problem right away, and got us fixed quickly and we have cold air again! Thank you Miriam, and Korey!

  • Review 132 (2023-06-06 - Rating: 5)

    Kyle came out to look at our exterior faucet that wasn’t working. As soon as he turned on the faucet it worked!Kyle went the extra mile by checking inside underneath the window where the faucet is located, and educated us how the valve for our exterior faucet works.This is my first experience with My Buddy the Plumber and will keep them in mind for the future.

  • Review 133 (2021-06-02 - Rating: 5)

    My AC had went out on the Friday night of Memorial weekend which is the worst. I called My Buddy the Plumber since they were open 24/7 and had great reviews and they were able to send a repairman to come assess the issue within a little over an hour of my call. Preston was very polite and knowledgeable. He did an amazing job in determining the problem(s) and reason for the AC not working. He went on to explain the details & options I had at that point. Unfortunately it was determined that we needed a new AC and furnace. Not so great news of course. The very next morning, Shawn came out to my house, reviewed our needs, showed us pricing plans, answered all our questions and was able to set up an install for the following day. Sunday morning, the technicians ... Andy, Ian and Korey came in and did the install of the furnace, AC and new thermostat. All 3 gentlemen were fast, friendly and very professional. They cleaned up any mess they may have made because it looked as if they were never even here. They also walked me thru downloading and the set up of the app i needed for the wifi thermostat to ensure everything worked properly from my phone. I am just surprised and very grateful that I was able to find a company that was willing to come out on short notice and able to do an install so quickly. Holiday weekends are such a difficult time to get work done and I really appreciate their time, work and honesty. We will be using My Buddy in the future for other projects that we anticipate. Highly recommend to anyone!!!! Thank you!!

  • Review 134 (2022-11-24 - Rating: 5)

    They were able to send someone out to take a look at our HVAC unit that was blowing cold air a few hours after I gave them a call. Even better, it was fixed the same day! Mark was amazing, timely and efficient. The service was reasonably priced too. I would give ten starts if I could!

  • Review 135 (2023-08-31 - Rating: 5)

    My furnace/ac started making a grinding noise. Preston came out within a couple hours. He got my ac working again within 30 mins. No outrageous charges or anything. Definitely glad I called!

  • Review 136 (2021-08-06 - Rating: 5)

    Spencer came to the house and we were having problems with a leaky faucet and problems with the level of water in the toilet. He was fast and the job was so simple! He was so courteous and knowledgeable. Great customer service from him. We will continue to have My Buddy do our plumbing needs from now on.

  • Review 137 (2016-12-08 - Rating: 5)

    We called to have a bid for a few faucets and shower issues. I loved them so much we ended up having them help us replace the water heater and the AC as well. We love our water heater and were very happy that they gave us multiple options and price points and didnt pressure us into going with a more expensive one. Very very happy with their work and friendly service. We were lucky to get Brandon, the owner. He was so great to work with.Update: We have also had our heater replaced with them as well. We live in a 1950s house with cold spots everywhere. So bad that with the furnace set to 70 degrees I had to wear a coat and wool socks with a blanket to go downstairs and work on my computer. Our last heater was 6 years old. We had Matt out and he reviewed our house came up with some ideas on how to help with the cold spots. He gave us options and explained the costs and differences between multiple heaters and just fixing our heater. We decided to go with a new heater and the installers (Jon and Bill) came and did a great job, very quickly and reviewed our issues to make sure our new heater didnt burn up in 6 years. Now we feel like its a dream to walk from room to room and not notice a temperature change. Unbelievably happy with their help! Great experience, again!

  • Review 138 (2023-07-10 - Rating: 5)

    My buddy is an honest down to earth company. I have used them for all my HVAC work on my home. With 40 plus years in building construction, I highly recommend them. There employees are friendly and very knowledgeable.

  • Review 139 (2017-05-30 - Rating: 5)

    Very helpful and friendly. Matt came out and gave me a free second opinion on my furnace. He measured the CO levels coming out of the vents, which the first company didnt do, and he recommended not running the furnace because the levels were too high. I had them replace the furnace and AC unit along with doing some vent work throughout the house. They did a great job and Matt gave me an amazing deal. Vance and Andy were very professional and made sure the job was done right. Bill even fixed some of the vents that they didnt install. They made sure I was satisfied with everything before they finished the job. I was happy with their work and would highly recommend this company.

  • Review 140 (2022-05-06 - Rating: 5)

    Holland was awesome! Did a thorough job to ensure my AC unit is up and ready for the summer. Helped recommend some safety measures to keep the HVAC system safe from any potential issues that were reasonable. Super cool dude and friendly and all around good guy. Definitely recommend My Buddy Plumbing to anyone out there who’s has bad experiences with other companies and want a breath of fresh air. Had Cuyler come a few months back with My Buddy and he helped with a replacement for my garbage disposal and same great experience. Super happy with this company and the service they provide!

  • Review 141 (2020-08-29 - Rating: 5)

    Daniel was the kindest and most pleasant technician I’ve ever had out to my home! He was very professional and respectful and showed up on time and with a mask on. He was very knowledgeable about the problem I was having with my water heater and fixed it quickly. He even checked out another different issue I was having when I asked him he could have a look at it. He was very friendly, fair, personable and informative. I would highly recommend him!

  • Review 142 (2023-01-03 - Rating: 5)

    Ive used My Buddy for several years now and have always been impressed by their professionalism, customer service, and details provided to inform the owner of the issue and recommended solutions. Damon did an excellent job communicating with me and solving the shower drain issue quickly. Thanks for your service!

  • Review 143 (2022-06-09 - Rating: 5)

    Responded immediately to my call for help and scheduled me for the same day. Sent an excellent technician, friendly, professional, knowledgeable. Diagnosed the problem and got it fixed which required a new faucet purchased and installed. He helped both with selection of appropriate faucet and did the installation quickly. Highly recommend My Buddy the Plumber! Addendum: Just had thousands of dollars of work done replacing cast iron drains and fixing outdoor faucets and replacing ancient plumbing in the shower. Matt, Kyle and Eric worked very hard and did an excellent job. With an older house, they had to finagle lots of stuff to get at the stuff to replace and to make room for replacement and adequate bracing. They were creative and effective. They also cleaned up everything and didnt leave a mess. I am very pleased with these technicians and the company. I highly recommend.New updated review as of June 2022. I had a mini-slit room air conditioner installed which required wiring as well. Joey W, Will G, and Tony B did the work. They were friendly, helpful, informative, professional, and clearly knew what they were doing. They cleaned everything up and explained how to work the equipment before leaving and made sure that I was satisfied with the work and the project. I highly recommed and commend these guys as well as their supervisor Shawn. I iwouldnt hesitate to call My Buddy the Plumber for any additional work, as all the projects they have done for me have been more than satisfactory and at a very competitive price.

  • Review 144 (2022-07-11 - Rating: 5)

    Will and Tony replaced our air conditioning system. They both are respectful, answered our questions and most importantly our house is cool again! All the people we interacted with while trying to figure out what needed to be done were helpful too - talking us through the options. Would definitely recommend my buddy the plumber to others.

  • Review 145 (2020-07-17 - Rating: 5)

    I have had nothing but excellent service from My Buddy the Plumber.  It started last December when I had a water leak in the ceiling of my bathroom.  They came out and fixed me up in no time.  I have had them install a new water heater that was way overdue and a new water softener.  The last visit was this week when I needed my toilet reinstalled from a remodel Im working on.  Eric is always professional and they were able to come out in a timely manner.  I have recommended My Buddy the Plumber to family members and I will continue to do so.  GT just came out today and tuned up my A/C. Great experience.  Looking forward to working with My Buddy the Plumber for many years to come.

  • Review 146 (2021-08-03 - Rating: 5)

    We had My Buddy repair and fix our sick and plumbing in the past. Their customer service during those repairs were why gave them the chance to repair our AC. The team including Shawn, Dustin, Presten and Basilio were hands down the most informative and responsive group we have worked with to date. Not being from Utah made me a little nervous about the best company to work with but this company has eased my mind and I will continue working with them in the Future!

  • Review 147 (2023-07-02 - Rating: 5)

    Dominic came out on Sunday to fix a clogged kitchen sink. He was awesome. He fixed the problem and gave me a few tips. The lady that set up the appointment was terrific also. Thanks to both of you.

  • Review 148 (2023-03-31 - Rating: 5)

    I had My Buddy come out for a seasonal furnace tuneup. The tech who came out, Holland, was very professional. He explained the different tests and checks they do with a furnace tuneup. Overall it was a great experience. I would recommend My Buddy for your HVAC needs.

  • Review 149 (2019-07-20 - Rating: 5)

    Great service! We had an air conditioner issue in July, and Buddy the Plumber sent John out to help us the next day. John was polite, prompt, and fixed our issue quickly. We also appreciated his tips and advice as new homeowners on how to make our air conditioner run more efficiently.

  • Review 150 (2020-03-13 - Rating: 5)

    We had a major drain problem, we called and had a company come out. They said they charge a 70.00 flat charge. They ran our kitchen sink which is back to back with other bathroom sink. They broke the p-trap on the other side and made a mess. Then they said the cable keeps going up the vent. We had enough. They charged us 399.00 and left things worse. We seen my buddy the plumber had the highest ratings on google. We called them . Dispatchers were awesome and polite. We seen Brian had a lot of good reviews for drain cleaning and asked for him. He showed up on time, wore shoe covers. Laid down towels on our wood floor and made ease of the drain in a matter of minutes. Thank you my buddy the plumber for making my experience from calling in to sending out a great tech. The price was half of that other company that did not fix it. Brian also let us know , he could have Jason come out and give a bid to get rid of the old plumbing.

  • Review 151 (2019-03-29 - Rating: 5)

    My furnace wasnt working properly and they were able to come out the next day. Matt was wonderful to work with! He spent over 2 hours cleaning and checking everything to make sure our furnace was in tip top shape and only charged us this review! He also brought our garbage cans up from the street. It was definitely the best experience we have had in a long time, I will never call anyone else!

  • Review 152 (2022-06-07 - Rating: 5)

    The service technician Derek was very friendly, professional and knowledgeable in replacing the defective water pressure regulator and installing a new water heater. The service and the quality of work were excellent and the price quoted was the best. I will definitely be a repeat customer and recommend this company to my friends.

  • Review 153 (2020-11-08 - Rating: 5)

    Late Saturday night we had a water heater go out. They sent Caleb out early Sunday morning and he was able top fix it immediately. He was super professional and did an amazing job. My Buddy the Plumber are always top notch. I have rental properties and always use them. I am especially impressed with Caleb. I suggest you ask for him specifically.

  • Review 154 (2015-11-07 - Rating: 5)

    We first found out about My Buddy the Plumber from Angies List, and have worked with them multiple times. Throughout our interactions we have been extremely impressed. On the last job we had them do, a simple stop and waste valve replacement turned into a significantly more complicated project. Throughout this process, we had a very positive experience working with Jason. Both the office staff and Jason were very polite and responsive when we called. They addressed our problems promptly and were quick to complete all the necessary work. They also were able to realize and own up to the fact that some unexpected outcomes had occurred, and though it was not through any mistakes or errors on their end, they were still able to work with us on our final payment. Their work was done well, and not only have we had no further problems, but they improved upon our previous situation. I was extremely impressed with their thorough approach, as well as their professionalism and how they handled the situation. We would not hesitate to call them again for our plumbing needs, and I would absolutely recommend them to friends or family.

  • Review 155 (2021-07-04 - Rating: 5)

    Dan the electrician was our Park City hero! We signed up for the membership through Dan, because he took the time to be incredibly consultative on the disaster zone of a home that we purchased. Our house was previously a rental for several years that was barely maintained, and essentially needed new everything! Dan started with helping us to prioritize what we should tackle first for safety, then moved on to helping us swap every light fixture, prepared for fun additions like the hot tub, and was our partner through the whole process. We are not handy people, and even as we moved through the project, Dan made several invaluable recommendations and introductions to other contractors and avenues we could explore. Dan runs a tight ship, communicates clearly, does impeccable work, and is an awesome project partner and all around great guy.

  • Review 156 (2019-09-09 - Rating: 4)

    We had a flooding drain and I called other companies and they werent able to come out the same day. My Buddy were able to come the same morning. Brian S. was the professional who took care of the problem. Very swift, clean and explained the concern to me also. Grateful for the professionalism and great customer service. Finding a great plumbing company is hard enough but good customer service is always a must to accompany my business. I was dually impressed.

  • Review 157 (2022-01-19 - Rating: 5)

    Had a water heater go out on a rental property while I was out of town. The technician, Bryan, was awesome. He diagnosed the issue quickly and had the parts installed the next day. He kept me informed the entire time and made sure my tenants were taken care of. Will definitely use them again for future repairs.

  • Review 158 (2022-01-03 - Rating: 5)

    Our furnace went out due to an inducer issue that was going to cost over a grand to replace. Upon inspection, their technician’s attention to detail identified critical problems with the system that would lead to carbon monoxide issues shortly after repairing the inducer. They were very patient with us as we scrambled to shop around and find the best deal compared to what My Buddy was offering and after calling all other 5 star rated HVAC companies we did not find a better offer than my buddy. They came back in under 24hrs with all needed equipment, and technicians John and Jackson completed the entire removal, replacement (resulting in a greater than 16% increase in efficiency vs original model), and clean up in under 5hrs. We are more than pleased with the new system and wouldn’t recommend any other company over My Buddy.

  • Review 159 (2020-08-05 - Rating: 5)

    Troy was very friend and willing to take his time explaining things to me. Best service Ive had from a subcontractor and definitely looking forward to having him do the work. We got two bids for the plumbing work in our basement and My Buddy was the higher one but we decided to go with them because of their responsiveness, thorough review of everything, and professionalism.

  • Review 160 (2023-03-24 - Rating: 5)

    Kyle was great. Very professional and friendly. He knew what he was talking about and gave us options to fix our outside faucet. He also found other plumbing issues we were unaware of and offered advice to fix them. We will be calling them again. Very good company to work with.

  • Review 161 (2021-12-29 - Rating: 5)

    After realizing we had no water coming out of our taps/showers in the house we contacted my buddy plumbing. Kyle, the technician arrived promptly and proceeded to help identify the cause of our issue (water on the street had been turned off). I 100% recommend Kyle to any others in need as he was highly knowledgeable, easy to work with and a friendly guy. Thanks again! 10/10

  • Review 162 (2022-06-23 - Rating: 5)

    As part of a maintenance package I purchased from My Buddy The Plumber I scheduled anA/C inspection because of the great reviews they receive on Next Door. Colt Stephenson did the inspection and I was very pleased with his service. He checked out my A/C and found no problems, which was reassuring to know I’ll get through the hottest summer days with a reliable cooling system. His knowledge, courtesy, and professionalism convinced me to stick with My Buddy The Plumber for all of my heating, plumbing, and AC needs.

  • Review 163 (2022-09-13 - Rating: 5)

    We have used My Buddy the Plumber for several jobs over the last nine years (big and small) and they always provide excellent work. Today was no different. Damon was out on time and provided professional, efficient, work. He went the extra mile to make sure it was done right and finished on time. We know we can depend on the guys from My Buddy the Plumber, highly recommend!!

  • Review 164 (2019-02-19 - Rating: 5)

    Great experience for my first time using My Buddy The Plumber. Had an issue with leaks under the kitchen sink and was able to get an appointment right away. Jason was right on time for the appointment, was courteous and professional, and fixed the leak quickly while also taking the time to check out the surrounding connections. Would definitely recommend Jason for any future plumbing needs. Thanks!

  • Review 165 (2020-10-25 - Rating: 5)

    Preston W. was an absolute pleasure to have in our home. He called to let me know he was on his way and showed up earlier then I expected-which for a late evening was so helpful. He took the time to not only fix our problem with our furnace but also teach us about our house (first-timers here) and show us how to maintain it. He answered all our questions and was very thorough with his work. So grateful for Preston with My Buddy the Plumber. We will for sure be using them again.

  • Review 166 (2022-05-19 - Rating: 5)

    Great experience with my buddy the plumber. I was given 9-12 window for a furnace tuneup and the electrician was here at 9:30 and out by 9:45. Colt did a wonderful job and was very friendly and accommodating (took his shoes off and pet my dog). Will use them again!

  • Review 167 (2019-06-27 - Rating: 5)

    My Buddy the Plumber is a fantastic company that has some amazing people working for them. Katy, Ryan, and Korey are a part of the furnace team and they did an incredible job! Our furnace was extremely old and not up to code in any fashion. Katy went over all of the options with us and explained everything really well so there was no misunderstanding from the beginning of the project to the end. Communication is huge for me and they are fantastic at it! I always knew what was going on, there were no surprises. Korey and Ryan installed the furnace we chose and we couldnt have asked for a better team. They work hard, they know what they are doing, and they even helped us out with a problem we have had in the past with our old furnace so it wouldnt happen with this new one. They are very good problem solvers and I am very satisfied with the service I have received from them. I would highly recommend them to anyone that asks! They are hands down the best plumbing company in Utah and I will always call them when I have any issues they can handle.

  • Review 168 (2019-09-28 - Rating: 5)

    These guys were great from start to finish. They had great communication with me and arrived when they said they would. My tech that showed up, Eric, was great. He fixed my plumbing issues with no problems without leaving a mess. He also gave me some tips on how to keep my plumbing in working order to avoid problems in the future. I will definitely be calling them again if I have another plumbing issue. Thanks Eric and My Buddy The Plumber!

  • Review 169 (2023-08-10 - Rating: 5)

    You know what kind of business you are dealing with when a challenge presents itself and you see how the business responds to that challenge. My Buddy the Plumber gets 5 Stars in my book. They are clearly committed to terrific customer service and have proven to me that my repeat business is important to them.

  • Review 170 (2021-02-26 - Rating: 5)

    These guys are awesome. I felt confident that Shae knew what he was doing and he fixed our 1 yr long bath leak in 20 mins. Weve had a few other handyman type people come by and either not know what the issue was or didnt return after an estimate. Shae gave us the estimate and fixed the problem same day. Very reasonable and fair pricing. He even had something to repair the ceiling and gave it to us for free. He explained everything he did and he was personable and professional.

  • Review 171 (2019-11-02 - Rating: 5)

    We had an amazing experience with Harley. He was very professional and did an amazing job! He was thorough, kind, and went the extra mile by replacing a few pipes that were not originally part of the job. My Buddy the Plumber has done two big jobs for us (replacing old pipe that goes to sewer and a tankless water heater) and consistently provided many options and the best prices. I would highly recommend this company as they are very trustworthy and know what they are doing.

  • Review 172 (2023-08-14 - Rating: 5)

    Shawn took the time to explain to us all our options so we could decide. Very nice and professional and we could tell by talking to him he truly knows what hes talking about, and provided us with several options. Very knowledgeable guy.

  • Review 173 (2018-05-12 - Rating: 5)

    Quality work, fast service and VERY reasonably priced! My Buddy The Plumber’s price for liner was half the price of one of their competitors. These guys really stand behind their work, show up when they are scheduled and work very long hours! Excellent service for big and small jobs. I would highly recommend them. Thank you Jordan, Brandon & the rest of your team!

  • Review 174 (2022-07-18 - Rating: 5)

    They came promptly, and they did what they said they would very quickly. They inspected for further issues and fixed those issues from a previous plumber as well. They guy helping us was really knowledgeable and answered all of my questions as he went through everything. I also had them help with a couple other jobs at my moms house and they did super great there as well.

  • Review 175 (2021-06-06 - Rating: 5)

    Shawn was a great sales guy to work with and super friendly and honest. He made sure that we were getting a great system that was right for our house and also efficient.His installers Kasey & Korey (the brothers) were awesome! They were friendly with me, my mom and my daughter! Which goes a long ways in my book! They were helpful on getting everything set up and cooled off for us! We went from 90 degrees in the house for a couple days — which was horrible because it has been about 90+ outside.And a few hours after install today we are now down to 73! And we are going to sleep amazingly! Thank you so much for taking care of us during your busy times! We will definitely be referring our friends and family to this trio of guys!!!

  • Review 176 (2020-12-10 - Rating: 5)

    Dan the electrician was so friendly and professional. He was very patient while I figured out exactly where I wanted my can lights, even though I went back and forth for a few minutes! He covered all the furniture and left everything very clean. Some of the drywall got a little messed up in one spot, but that happens and it should be easy to patch up. It looks great and Im excited about the amount of light in my front room now!

  • Review 177 (2021-06-24 - Rating: 5)

    Id highly recommend the My Buddy the Plumber team! Ronald is one of the most knowledgeable, dedicated, and nice technicians we have ever worked with in our home. He came after hours to repair a pipe leak. He explained the issue in detail, answered all questions and more, and was extremely professional. It was a true pleasure to work with him. Well be now working with him on a potential water filtration system for our home.

  • Review 178 (2020-12-12 - Rating: 5)

    I could not have asked for a new furnace install to go any smoother. Shawn went the extra mile to find a furnace that would fit through my small access to the crawl space without losing any quality or adding any cost. Fair pricing and very knowledgeable. I felt very comfortable with their recommendations and they resolved all my questions and concerns. Thank you for great service and professionalism.

  • Review 179 (2023-07-08 - Rating: 5)

    We we so pleased with the genuine care and honesty that was shown to us by this company, we would recommend them to anyone. Josh and Crew worked so well together and they made us feel valued. Job well done!

  • Review 180 (2022-02-01 - Rating: 5)

    Mike was great. Our furnace turned off because our sensor was malfunctioning. He was able to not only fix the problem in no time, but he also took the time to have a deeper look into the furnace and let us know what we needed to do to make sure this situation wouldn’t happen again. Our house is warm now! Thanks so much Mike and My Buddy the Plumber!

  • Review 181 (2023-02-18 - Rating: 5)

    Best experience I have ever had with a plumber. Appointment scheduled within 10 min of contact through web site. Called when they were in route to my home. They were amazing, quick, and fixed out problem quickly. Will absolutely recommend to anyone needed service. Charged exactly what they said it would cost.

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