Black Diamond Experts, Electric, Plumbing, HVAC

Located in Salt lake city, Utah

Address: 2001 Warm Springs Rd Suite B, Salt Lake City, UT 84116, United States

Phone: +1 385-233-9406

Rating: 4.8

Services

Online estimates
On-site services
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-30 - Rating: 5)
It took several days to finally pick the contractor to repair our water main break. Black Diamond checked in politely daily showing patients and suggesting how they could help - never pushy. So we chose them and shortly afterwards they showed up exactly as agreed, totally professional and friendly, doing an amazing job of preserving our landscape every possible every chance they could, meticulously going in and out of our home into the basement. This was a 5’ or 6’ deep hand dig job in sticky clay soil. Everything turned out perfect in a single day! I’m still baffled at how they were able to do so much and when they left no one would know that a dig happened at that spot. Thank you Black Diamond (and Codey and Adrian who actually did all the work at our home).

Review 2 (2025-01-08 - Rating: 5)
My experience with Black Diamond has been very positive. I had a recent tune up and service done on my HVAC system and Connor was excellent, he did a thorough job and went the extra mile of going back and looking at looking at a airflow issue I had noticed, required him to go up into my attic and around some hard to reach spots to investigate the cause, he found the issue quickly and repaired it all while maintaining a positive attitude and great communication. Thank you Connor and Black Diamond for the excellent service!

Review 3 (2025-01-02 - Rating: 5)
Very, very impressed with Black Diamond. They sent Mario out to our home the day after I contacted them for an estimate. Mario was very knowledgeable, explained exactly what needed to be done and gave us a free estimate on the spot. Then Mario came out the next day, got the job done and cleaned up after he was done. Everything looks great, there were no surprises or hidden charges, and we will definitely be using Black Diamond and Mario again. Thank you!!

Review 4 (2024-10-15 - Rating: 5)
Needed to install an EV 14-50 outlet for our house. Got in contact with multiple contractors but got the run around and high prices. Got an honest bid, they showed up on time for the estimate and installation. They were easy to communicate with and didn’t receive the hard push to fix everything in our house. We will use them again for any other services they offer. Thank you!

Review 5 (2024-12-11 - Rating: 5)
Our water heater sprung a leak. Black Diamond scheduled an appointment with me for 1:00pm. Got contacted at 8:00am that morning they had someone who could respond immediately.Ryan gave a quick estimate with options. The best route was to replace the unit.Instead of waiting for the water heater to be delivered from Salt Lake City. He got one locally. We were back up and running. I highly recommend Ryan and black diamond.

Review 6 (2024-12-31 - Rating: 5)
Alan just installed an outlet above our fireplace mantle and really went above and beyond to not only make it look good but work perfectly for the TV we intend to mount. He also went out of his way to find the best price he could give us. I’m saving his card and would have him back without hesitation. Thanks!!

Review 7 (2024-08-15 - Rating: 5)
Canyon and Jairo were great. Professional, hard-working, kind, and an excellent team. The unit was serviced, cleaned, and they even removed some cobwebs for me that I couldn’t reach. Canyon came first and inspected everything. I was impressed with his knowledge and understanding of the unit, and even more so with his diligence in finding out what, if anything, was still covered by the warranty. Highly recommend this company and these employees. Above and beyond. Well done, guys and a huge thank you. It’s so nice to have cold air flowing again.

Review 8 (2025-01-02 - Rating: 5)
I’m a first time homeowner with an ancient furnace, like 20 years older than me ancient. I needed a good look over (and honestly a quote for a replacement). Connor was super chill and explained things so I could understand how a furnace functions. He was realistic with what he recommended I should do and showed me the pictures he got of the internals. All I can say is yuck. Cleaned up what he could, did a tune up and got me someone to come out to give me a quote asap. Looking forward to future business with the company!

Review 9 (2025-01-02 - Rating: 5)
I have only great things to say. Needed my electricity fixed because 1/4 of my lights were out. Another company quoted 6,000-9,000 saying I needed an entire new breaker panel. Ryan came out and found the actual problem which only cost me 1,200. He was honest and said yes eventually I should replace my panel but that wasn’t going to fix my current problem. He showed me the estimate for when I decide to replace the panel and it was half of what the other company was. Ryan explained everything well, was honest and did an amazing job. I will be using Black Diamond in the near future for projects and specifically because of Ryan! Thanks!

Review 10 (2024-06-26 - Rating: 5)
Alejandro, Cory and Luis did an excellent job installing a water pressure regulator, water heater expansion tank, and a water heater temperature & pressure relief (TPR) valve in my home. They also repaired a leaky bath tub faucet and installed a new faucet in the kitchen. They were very professional and the results look great. I would recommend them to others and will call them again if I need repairs. Also, they were on time and showed up when they said they would. Their office staff was very helpful and communication was great.

Review 11 (2025-01-07 - Rating: 5)
David R. was very polite and professional and explained everything he saw with our furnace to me. I also really appreciate that Black Diamond had someone scheduled to come out at the beginning of my time window! It was so nice not having to wait around for hours to have someone arrive.

Review 12 (2025-01-03 - Rating: 5)
Brandon and Alan were fantastic. We had a very unusual plumbing issue that they dove in and solved. They were both very knowledgeable, with Alan having 12 years of experience. Will definitely call again for future services!

Review 13 (2025-01-03 - Rating: 5)
Connor did a great job helping us troubleshoot an elusive issue with our furnace. He evaluated several contributing factors and got us up and running quickly. He did quality work and took the time to explain the various issues in great detail, including pictures of what he found, etc. We will definitely continue to use BD for our HVAC and plumbing needs moving forward.

Review 14 (2024-12-13 - Rating: 5)
Black Diamond has been nothing but exceptional! We have had a few different emergencies that Black Diamond has help navigate. Recently are Furnace went out. We were able to get someone to our house in less then 24 hours. Canyon was out tech and he walked us through everything in the inspection. While the best option for us was to do a full replacement, they were able to get someone to our house in a hour to work out the plan to do a full AC and Furnace replacement. They also helped me a few years ago deal with a plumbing dilemmas.Update: Kevin and Kyle were my installers for the new furnace and heat pump. They we great to work with! During the process they would give me updates on the progress and helped answer any questions I had. They brought me on the journey of the install and I couldnt be happier!

Review 15 (2024-12-09 - Rating: 5)
We live in an older home with wiring that was done in the late 60’s. We needed to replace our range and the existing circuit no longer met code. Called Black Diamond and they sent a tech out that same afternoon. Mario was able to give us an estimate within 30 minutes that was very reasonable. He had the parts the next morning and had a new circuit in place with the proper breaker in less than 3 hours. He was a true professional in the way he dealt with us and his workmanship was top notch. I will use this company again for future projects.

Review 16 (2025-01-03 - Rating: 5)
Dispatch was easy and convenient to deal with. Kyle arrived within the expected window. Incredibly knowledgeable and helpful guy. Solved our issue, taught us how to avoid it happening again, and even gave us multiple options for preventative measures and alternative solutions. We couldn’t be happier with our experience with Kyle and Black Daimond.

Review 17 (2024-12-27 - Rating: 5)
My electrician was what made experience a 5 star. Mario was very pleasant and his attitude gave me confidence in his ability. His emphasis was to serve the customer. 12/27:24. Bryce and Zack arrived today to complete the huge electrical repair. They finished the job sooner than expected. They protected area with plastic and moved a heavy piece of furniture back. Very considerate and professional. Cleaned up area as they found them. Thank you Black Diamond.

Review 18 (2025-01-06 - Rating: 5)
Great service from Black Diamond and Connor in particular. We came home from a family vacation to no heat and a freezing house. Connor fixed the furnace and explained everything, also did a full inspection as well. High service ethic. Strongly recommend.

Review 19 (2024-10-11 - Rating: 5)
Kris was not only professional, and knowledgable, but a great person too. He was incredibly helpful, and helped me find the right work that needed to be done to fix my issue. No outrageous upsells, no BS what ifs. If youve had bad experiences with plumbers before, this is the company you call to know youre not getting taken advantage of.Thanks for the amazing work BDE!!

Review 20 (2025-01-08 - Rating: 5)
Holden was very good with the work he performed. The company is very good: from the timely manner of arrival, talking with the workers, and scheduling. I would highly recommend them, if you want the best you will have to pay for it.

Review 21 (2024-09-18 - Rating: 5)
Skyler and Kyle came from BD and they were awesome! Very professional and did such a great job. Highly recommend and would use again.

Review 22 (2024-04-24 - Rating: 5)
BD did a great job getting my main water line issue resolved a well as Provo would allow.Mike was (is) fantastic. He works hard and communicates very well. He went the extra mile for me and was so nice.(Will add afters pics later.)

Review 23 (2024-12-12 - Rating: 5)
Alan did an amazing job. He was able to install my EV charger from the panel upstairs to the garage with almost no damage to my drywall. Out of 5 quotes Black Diamond had the best price and most professional staff

Review 24 (2024-11-14 - Rating: 5)
Black diamond and more specifically Trent Weldon with his team, has been hands down the best choice for our unexpected need for plumbing services.Our basement turned into an indoor swimming pool downstairs due to our water heater spontaneously failing, and the response time was almost immediate. Trent and his team have gone above and beyond with helping us find a good restoration team as well as replacing the water heater the very next day.We decided to also go through them to update our house built in 1942, to redo all of our definitely out of date plumbing and while they are still in the process they’ve made it completely seamless, leaving me with nothing to worry about. We will continue to use them for all of our further home renovation needs!I am sure the whole team is great, but I’d absolutely recommend requesting Trent Weldon.

Review 25 (2024-12-16 - Rating: 5)
Canyon and Connor were angels from heaven! They were so helpful today. I love Black Diamond. Explained everything. I love these guys!

Review 26 (2024-10-23 - Rating: 5)
Brandon with Black Diamond was quick to come out and give us an estimate. He gave us advice on how to keep the cost down and then scheduled to come and help us within the next couple days. He was efficient and got things done quickly at the appointment. Very good service!!!

Review 27 (2024-10-13 - Rating: 5)
Donnie with BDEs plumbing services was my first contact with this company - best first impression ever. Id had so much trouble finding someone to look at a simple issue with plumbing valves, but Donnie was amazing. Showed up the next day, identified and fixed the problem immediately, and was very knowledgeable about Black Diamond Experts services that could prevent this kind of issue in the future. He recommended a great plan I purchased and also referred a co-worker, Josh, for electrical work.Later, when I booked an electrical assessment, Josh came to look at the house over the weekend. He showed up early and did a thorough, first-rate job! He listened to my plans and goals, looked at all problem areas in the house, and offered ideas for how I could achieve specific goals for remodeling. He clearly knew this kind of work very well, and in the same visit he also worked out how to achieve my goals on different budgets.After these two experiences, very satisfied with this local Utah company and would highly recommend them for all your electrical and plumbing needs. Thanks, guys-

Review 28 (2024-11-08 - Rating: 5)
Mario, Bryce, and Austin do great work. I had them out to run some new circuits and I couldn’t have asked for a better crew. They were professional, polite, and always wore shoe covers in the house. Their conduit bends are perfect and every detail is flawless. Would recommend.

Review 29 (2025-01-06 - Rating: 5)
I had both my water line replaced as well as my furnace looked at. Both times I was impressed with the professionalism and explanations provided by Jason and Chad respectively. They have earned my business and will use them in the future.

Review 30 (2024-11-04 - Rating: 5)
A personal thank you to Josh and David from Black Diamond Experts. I own a learning center, and my breaker switch went out a few hrs. before kids would start to arrive. Black Diamond Experts made it a quick turnaround ( within hrs.) to have Josh and David arrive and get me back up and running. Great personalities, extremely knowledgeable, walked me through options and most importantly allowed me to decide. Amazing work! Thank you!

Review 31 (2024-12-26 - Rating: 5)
David was absolutely fantastic! He fixed all the electrical issues I was having, and explained everything so clearly that even I could understand. He was professional and clearly very skilled at his job.

Review 32 (2024-12-27 - Rating: 5)
JJ (Josh Jones) was amazeballs and very professional. The work he did has definitely improved our lives in this house. He is a gentleman and a scholar and a stellar electrician. We have used Black Diamond Experts for years and will continue to, as they never disappoint. And if there IS an issue with their work, they always remedy it.

Review 33 (2024-12-07 - Rating: 5)
I just want you to know. I have never in 45 years of servicing my heating and air had such a great experience as I have with Black Diamond. Skyler and Justin were just super awesome installing our central air. And all at a perfect price.

Review 34 (2024-11-26 - Rating: 5)
Great service! Quick and easy! I spent weeks trying to get other electrical companies to come out to help my business, I called Black Diamond Experts and they were out the next day to quote and complete the project. Ryan LaBarr did great work and was very friendly and helpful. This is the only company my business will use in the future for our electrical problems.

Review 35 (2024-10-19 - Rating: 5)
They were very courteous and had great attention to detail. Josh Olsen did a great job with the bid process, and Aiden, our installer, made sure to meet all of our needs and expectations. He stayed late to ensure that our project was completed and done right. His coworker, Damian, was really helpful, as well. We had a great experience overall and would highly recommend Black Diamond Experts.

Review 36 (2024-12-07 - Rating: 5)
We had our furnace go out and called Black Diamond who has done some plumbing and electrical in the past. They got someone out next day super early into the time-window they provided. Canyon was the technician who came out and gave us all the possible details about what our options for repair and replace were. He was very friendly, professional, and polite.

Review 37 (2024-12-26 - Rating: 5)
My wife and I are new homeowners and Chad helped walk us through how the HVAC system works, best practices to maintain the system and was super friendly while doing it. Chad was the man and I would highly recommend him and this service.

Review 38 (2024-04-11 - Rating: 5)
Mike and Adrian from Black Diamond were as advertised Expert Installers! My wife and I have an 55 year old house with a main water line that was in need of an update it had us worried our nice green lawn would be destroyed. But the carefully, keep a steady pace to get our water back on in time for dinner. Very knowledgeable, friendly and delivered the expert repair in our time of desperate need. I recommend this water installation team of Mike and Adrian to all my neighbors that will need this service sooner than they want. Thank you to Mike and Adrian! Saved our house.

Review 39 (2024-12-09 - Rating: 5)
Alan did an outstanding job installing my induction cooktop. Very happy with his work and Black diamond‘s responsiveness

Review 40 (2025-01-07 - Rating: 5)
I am Michelle Barela. I had the opportunity to have Spencer replace a pipe in my bathrooms yesterday. He was awesome very professional and knowledgeable. This is my 2nd time using Black Diamond. I will aways refer everyone to them. Thank you again Spencer!!! You are awesome!!! ( I had to use my work computer it wouldnt let me do it on my phone.)

Review 41 (2024-12-10 - Rating: 5)
Chad was amazing with our annual tune up on our furnace. He was very thorough on all the options to make the air quality in our home better. Would highly recommend black diamond experts to anyone.

Review 42 (2024-10-30 - Rating: 5)
Mike and Matt were great. They were very respectful to the kids watching, the inside, outside landscape. They did a great job putting the flowers back to where they were. I think it was Mike who got COVERED in mud, and Im so grateful for it digging out the pipe. They were quick and efficient. Grateful for Black Diamond being able to get us, fix the pipe and make it so water didnt get into the house again.

Review 43 (2024-08-23 - Rating: 5)
Black diamond is an awesome company with awesome employees. When we called them it was for pretty big jobs that had to be done. It was Done fast and with no problems. We have always had a great experience with them and the work they have done! We will definitely call them for any future needs and recommend them to anyone that asks! 10 out of 10 service! Thank you Adrian for going above and beyond our expectations!

Review 44 (2024-10-02 - Rating: 5)
Canyon was the guy that come out to check my furnace. He’s very knowledgeable and friendly. The estimate saved me quite a bit of money than what the other company quoted me. I will definitely contact Black Diamond again for any questions or repairs that might be needed.

Review 45 (2024-11-19 - Rating: 5)
Frank was just wonderful!! He had everything done in no time. He had to turn off our main valve in the street. He had me open all the taps. Then, before he left he closed all of my taps!! He gave us excellent service!! I just love Black Diamond!!!

Review 46 (2024-10-10 - Rating: 5)
I had multiple plumbing concerns about my house and Trent was able to give me professional guidance on how to move forward. He winded up fixing one of the major issues, and the work he did was 11/10. He took his time to prep the setup and explain what he was accomplishing along the way. The final instal made it convenient for future repair, and made way more sense than what was previously installed. Very happy with the service provided

Review 47 (2024-11-19 - Rating: 5)
They were polite, informative and efficient. They were able to diagnose what was wrong with my water heater and 3 different options to resolve my problem. We decided to replace my water heater. They installed it the next day and had it fully installed and running before lunchtime. Thank you Black Diamond Experts.

Review 48 (2024-12-09 - Rating: 5)
Canyon and Conner came to put in a whole-home humidifier. I had previously been told by a different company that a humidifier would not fit on my furnace, but Canyon told me he could make it work by just moving some pipes out of the way.They took the time to answer all my questions, and they had the job done very quickly. Overall, were very satisfied with our whole-home humidifier!

Review 49 (2025-01-02 - Rating: 5)
Caleb was fantastic! He was very knowledgeable, courteous, and professional. He answered all of my questions about furnaces. This company has some great people working for them.

Review 50 (2024-11-09 - Rating: 5)
Brent is awesome! He took amazing pride in his work and really did a quick and complete job!

Review 51 (2024-12-10 - Rating: 5)
Canyon, Connor, and David were so efficient in working on my HVAC system today. They were not only friendly and helpful in explaining things, with detailed pictures, and showing me things and helpful hints, but they were also very quick and thorough. I’m grateful our HVAC system will be functioning better now but with the added benefit of a good feeling of the character of these kind employees!

Review 52 (2024-11-12 - Rating: 5)
The entire crew of Adrian, Cody, Luis, and Jesus were excellent. They went way above and beyond even working through changes to the work as the project was completed. I really appreciated the communication and the photos provided of each step of the work done.

Review 53 (2024-12-12 - Rating: 5)
I’m super happy I went with Black Diamond! They replaced my meter service, SER cables, and basement subpanel.They were not the cheapest quote I got, but their customer service was exceptional. They were timely, troubleshooted unanticipated issues efficiently and effectively, and were all around super knowledgeable. I will definitely use their services again!

Review 54 (2024-09-09 - Rating: 5)
I had Kyle and their team over to my aunts home, they fixed some electrical issues they found and added some much needed lighting in the kitchen. I would 100% recommend also ask for Kyle!

Review 55 (2024-12-05 - Rating: 5)
Just had the furnace inspection and maintenance. Rusty from BlackDiamond was very thorough. We have three furnaces at different ages. He was very meticulous with the inspection, took his time and at the end explained what is working well, what might need to be taken care of soon, and what our options might be. Tank you very much.

Review 56 (2024-11-08 - Rating: 5)
Mario and Bernie were great! Mario helped us with a temporary solution to finally have hot water, until Bernie came out and replaced the electrical box when the nessicary parts arrived. Very friendly. Went above and beyond to help. Cleaned up after himself! All around great! Its rough without hot water! Thank you so much!

Review 57 (2024-09-21 - Rating: 5)
Replaced my water softener with a new one. I had some requests, which were last minute. Made the changes with no issues. Were thorough with instructions and maintenance. Cory and Jose were great. Would recommend to anyone.

Review 58 (2024-10-17 - Rating: 5)
I had a great experience with canyon. He came and did a very thorough review of my system. Luckily I didnt need anything now but its nice to know that its up and ready to go for winter. I was really impressed with their detail orientation and thoroughness, respect, and professionalism. I will be switching to using them going forward.

Review 59 (2024-07-19 - Rating: 5)
Bryce did a great job! We are very happy with the result! See the before and after photos.

Review 60 (2024-09-24 - Rating: 5)
Bryan came out to give us a free quote on updating the very old electrical on our house. He spent a lot of time with me explaining what needed to be done and working to get us the best quote possible. When he learned that my husband is pretty handy, he talked to him on the phone to explain what parts of the project could be done by us instead so that we could save money and do the job as economically as possible. Awesome service!!

Review 61 (2024-12-04 - Rating: 5)
I had a burnt out heat strip in an electric air handler (not a normal heat system for the Orem Ut area). Called one company and they came out, looked at it and told me they didn’t have the experience to change it out. Called Black Diamond on a whim and I’m lucky I did. They listen to my issue, made sure they had a technician able to address the broken parts before scheduling an appointment Canyon their service technician was prompt, explained what he was seeing, explained the pricing before moving forward, and quickly fixed the issues. Their customer service representative and Canyon were all outstanding. I highly recommend Black Diamond Experts!

Review 62 (2024-09-18 - Rating: 5)
He had a hot water heater and water softener installed in two subsequent weeks. The work was fast, clean, polite, and efficient. The staff were punctual (early even) and did a great job with our installs. We use Black Diamond for our plumbing and electrical and have yet to be disappointed.

Review 63 (2024-12-16 - Rating: 5)
I used Black Diamond to fix a plumbing drain issue and the work done to fix the problem was not only explained well, but executed in a careful and efficient way. The crew comprised of Alan, Chris, Holden and Corey worked well together to get the various parts of the job done in one day and did a great job of cleaning up after themselves and any traffic and work areas. I would recommend them to anyone needing plumbing work done.

Review 64 (2024-10-28 - Rating: 5)
I appreciated Canyon’s professionalism. He came and quickly evaluated the unit and found the problem quickly. He explained my options and didn’t pressure me into making a decision. It is nice that the evaluation fee is a flat affordable fee, and the customer decides how to proceed without incurring a huge cost automatically. Recommend.

Review 65 (2024-10-29 - Rating: 5)
I can’t say enough about how absolutely amazing this company is. Robert in St.George, UT is the absolute best tech I’ve had the pleasure to be in my home. He is so knowledgeable and helpful. He always explains everything clearly and does an amazing job when serving our a/c unit. He was here on oct 22nd and went over everything with us. Our unit was pretty old and starting to have issues and he had Jordon give us a call and come to do an estimate the same day, she was so friendly and helpful to us on deciding what best suited our needs. We were able to find what we needed in a new hvac system that fit our budget perfectly and scheduled us for Monday. Yesterday Vance and Sammy came fully ready to install our new unit while removing the old one. These two installers were so very knowledgeable and friendly they did a great job and communicated with us how the new system works. And everything works perfectly. This company has a customer for life!!! I highly recommend them.Thanks ,The Oemig’s in St.George

Review 66 (2024-12-06 - Rating: 5)
They did an amazing job and were very professional. I would recommend them to anyone who is looking to get electrical work done.We had them come out and install our ev charger and we love it!!Shout up to Aidan he is amazing!!

Review 67 (2024-11-12 - Rating: 5)
Today I had my electrical panel replaced. Julian did the job. He is very friendly, kind and extremely knowledgeable! He was done in no time at all and always kept me informed on how things were moving along. I would highly recommend Julian and Black Diamond for all of your electrical needs. THANKS AGAIN JULIAN!!

Review 68 (2025-01-01 - Rating: 5)
Canyon was our service provider and did a great job! Great communication explaining everything he was replacing and all the maintenance he was performing.

Review 69 (2024-10-26 - Rating: 5)
We have been using Black Diamond for all our maintenance and repair needs. We switched from other companies we had been with for a decade because the are that much better than their competition. Brent came and fixed our sinks this week, he was amazing! Efficient, great communication, great work!

Review 70 (2024-12-21 - Rating: 5)
Black Diamond Experts has been my go to for any HVAC or electrical needs for 5 years. Never a hesitation in recommending any of their services.Had a furnace tuneup recently and Caleb Ahasteen was a great representative of the company and its values.

Review 71 (2024-12-21 - Rating: 5)
After a harrowing experience with another electrician, we recalled hiring Black Diamond in 2018 to wire our new stove and microwave. I gave them a call, and they sent Mario, a true hero, to save the day. We have an older home, things are held together with a lick and a prayer. Mario carefully explained the need for safely fixing our issues, did so and was on his way. So grateful for his kindness and expertise!

Review 72 (2024-09-23 - Rating: 5)
I appreciate the offers that Black Diamond Experts provide and they have always stood by their offers. Black Diamond is great to work with and they have always provided me great service and keeps the customer in mind by doing the right thing. I just replaced my hose bibs and got a new toilet. Luis and Damien who provided the services were professional, very efficient and respectful as they always put on their shoe coverings when entering the home. Just a great service overall. Thank you!

Review 73 (2024-08-23 - Rating: 5)
I had to call a plumber for a completely clogged kitchen sink and I’m so glad I called Black Diamond! Scheduling an appointment was very easy and I got a call 30 minutes before the plumber arrived to give me a heads up. Keenan was kind, knowledgeable, and was able to get my sink working in less than an hour. I got upfront pricing so I wasn’t blindsided when I had to pay. I would recommend Black Diamond to anyone with a plumbing problem!

Review 74 (2024-11-05 - Rating: 5)
I had the pleasure of working with Luiz for a recent HVAC issue, and I couldnt be more impressed with the service! From the moment he arrived, he was professional, courteous, and took the time to explain exactly what was wrong with my system and how he would fix it. He was able to diagnose the problem quickly and efficiently, and even showed me how to maintain the system to prevent future issues.Luiz was also incredibly neat and respectful of my home, which I really appreciated.

Review 75 (2025-01-08 - Rating: 5)
I had Ryan S. come out today to help with some lighting. He was fast, friendly and did an awesome job. I recommend these folks to everyone. Had Dalton and Bryant out putting in a water softener. Quick and easy, they always so a great job when they come out! David out today 1/8/25 taking care of a furnace tune up from the service plan. Quick, easy and informative!

Review 76 (2024-09-04 - Rating: 5)
Canyon came out to service our AC and furnace and we couldn’t be happier with his work. He was professional, communicated well, & took the time to explain all of our repair options in detail. His thoroughness made us feel confident in the decisions we were making. Would highly recommend Canyon at Black Diamond for HVAC services!

Review 77 (2024-11-23 - Rating: 5)
Jose Siordia was fantastic! He came out after hours to fix our HVAC issue right before a cold weekend. He explained the problem clearly, was super helpful, and charged a very reasonable price. Great service—definitely recommend!

Review 78 (2024-12-10 - Rating: 5)
Jaren, Chris and Bruce came by to work on a plumbing job of a tub and toilet not draining. They got the problem fixed and explained it all along the way. They were pleasant and extremely helpful and capable. Would highly recommend. Five-star experience.

Review 79 (2024-08-29 - Rating: 5)
Frank came out and was really great and friendly . He initially came to give me and estimate while I was under the impression the work would be done the same day. When Frank saw how upset I was finding out he would have to come back a different day, he shuffled his schedule so he could complete the work the same day. Very professional and courteous. He took the time to educate me on me my new install which was very helpful and valued. Thanks!

Review 80 (2024-11-11 - Rating: 5)
Ive had these guys come out for an AC tune-up and a furnace one. The tech has been great to deal with. I forgot to mention a special pricing but I called and they refunded me the difference. They are my go to for HVAC service.

Review 81 (2024-09-24 - Rating: 5)
My first interaction with Black Duamond did not go well. After the first interaction, the techs have been to my house several times and they have been fantastic. They explain to me what is going on with my equipment, they give me a variety of options and prices if any work needs to be done, and any repairs seem to be well done. Their back office is great too. I love that they call when their techs are on the way to my house

Review 82 (2024-10-18 - Rating: 5)
We had to have our electrical service panel and interior breaker panel replaced due to the existing 50-year-old breakers being unsafe. Aidan and Austin did a great job getting everything done in one day. They were thorough, explained everything that was being done, and consulted with me about placement and routing decisions when options were available. I would definitely use Black Diamond again.

Review 83 (2024-10-25 - Rating: 5)
We appreciate the Black Diamond team as they helped us through a water heater failure. Brent Johnson was knowledgeable as we weighted our options, communicated time line and completion. My never ending questions were met with a smile followed by an in-depth answers.

Review 84 (2024-12-21 - Rating: 5)
Straightforward cost and scheduling. The plumber that came was very good. Very clean and did a fantastic job. Overall very happy with my experience. I talked to a real person at all times.

Review 85 (2024-10-14 - Rating: 5)
Black diamond was able to come out the next day from requesting service. Mario was able to troubleshoot a connection issue that was causing lights to flicker in a bedroom. He was able to also add a dedicated power line to a new outlet to help with the devices in that room from using to much power. I had no complaints with scheduling nor with the completed work.

Review 86 (2024-11-13 - Rating: 5)
Kaleb was fantastic at servicing our furnace. Kind, professional and clearly explained our options and let us make our own decisions without feeling rushed. I would welcome him back anytime.

Review 87 (2024-12-08 - Rating: 5)
Our heater was blowing cold air Saturday night. The very next morning they were able to come out and fix the problem. Canyon was our tech. He explained everything in great detail throughout the whole process and was very thorough in inspecting our whole furnace.

Review 88 (2024-10-11 - Rating: 5)
Mario did excellent work. He was very knowledgeable about what needed to be done and he was very respectful as well. It was my first experience using this company and I will definitely call them again the next time I need electrical work done. Thank you so much!

Review 89 (2024-09-06 - Rating: 5)
Kris was great! Friendly and personable, knowledgeable, presented all our options and did a great job! He made sure to wear the shoe coverings when in our house which we really appreciated. Thank you! Would recommend this company and employee.

Review 90 (2024-12-23 - Rating: 5)
Weve had some regular cleanouts needed at our 1960s rambler, and previous experience with a couple of other plumbers didnt really answer all the questions I had about what we were up against. Jerry came out to service the line, and spent the time needed to go through the line and identify the current problem, identify a few issues to consider down the line, and overall was top notch. If you want plumbing geeks who can talk shop, explain your problem to you, and resolve your issue in a professional & courteous manner, these are your guys! Im definitely calling these guys next time I need help.

Review 91 (2024-11-04 - Rating: 5)
This review is written specifically for David Hunt, the tech that came out and helped me. This was the second tech to come out for BDE and although the first was great, David went above and beyond to take the extra time needed to meticulously inspect, test, clean, and eventually diagnose my furnace. He was super transparent, very polite, on time, and made me feel at ease with what was going on and what my options were. I will continue to request David when I have other things that need to be addressed, and would recommend him 10 out of 10 times to anyone else thinking about hiring BDE to help you with your HVAC equipment.Thank you so much, David. You have a customer for life.

Review 92 (2024-09-26 - Rating: 5)
Estimate & site evaluation provided by Josh, then the following week all as proposed was installed by Josh, Jayce & Bernie. Easy, professional, friendly & a good price. Great teamwork and great results in a day! Very happy with my decision to choose Black Diamond for all my electrical needs for my remote cabin.

Review 93 (2024-02-26 - Rating: 5)
Just had bdexperts out to the house to do some electrical work. Jonny and Bernie did a great job installing our new ev outlet and some additional outlets throughout the house and garage. I received a call in advance they were on the way arrived as scheduled and very polite professional and once completed they walked me through everything that had been done. Great work!!!

Review 94 (2024-12-30 - Rating: 5)
I cant speak highly enough of Kris. He was friendly,knowledgeable and going extra mile to get job done. He also took the time to address all my questions and concerns. I highly recommend this business.David did also good.

Review 95 (2024-08-20 - Rating: 5)
Our water heater went out on Sunday. I called Black Diamond and they were completely booked out for the day. I shortly after got a text that a tech was able to swing by and diagnose the issue. The tech was very nice, and professional. Then today, the installers came and they did a great job getting the new water heater in! Thank you guys for being so awesome to work with.

Review 96 (2024-10-17 - Rating: 5)
We have used black Diamond multiple times for a variety of problems and keep going back. They are helpful, informative and the seem to be the best value. Alan, Luis & Kory were great to work with with our latest project.

Review 97 (2024-10-17 - Rating: 5)
I had a complete central air and furnace solution put into place by Cesar Justin and Skyler! Professional, friendly and very courteous. They showed up on time, finished when they said they would, and my installation looks amazing. They answered all my questions, gave me tips for extending the life cycle of my HVAC, and even pointed out additional options. They know their stuff, and I would definitely recommend them to someone else. 5 stars, guys, you earned it!

Review 98 (2024-12-17 - Rating: 5)
First time using this company. The tech was on time and efficient. He tracked down the problem and repaired everything the same day. He was very courteous and thorough.He let us know cost and why it was important for things to be fixed.

Review 99 (2024-12-01 - Rating: 5)
Jordan and Damien were very polite and professional. They answered all my questions and explained what they were going to do and why. They did a great job putting the front yard back together. Thank you both!

Review 100 (2024-12-19 - Rating: 5)
We tried another local guy and learned we needed someone with the right equipment. He suggested Black Diamond so we called. It was under an hour for just $39 and we were back to normality in the kitchen again. :). The tech was kind, personable, clean and fast. Thanks so much for a stress free experience.

Review 101 (2024-10-14 - Rating: 5)
Adrian, Matt D, Mike D, Jordan F, Alan, Riley and Kristopher were amazing and absolutely the best to work with. They do truly care about people and doing things properly. Black Diamond exceeded our expectations. Highly recommend them!!!

Review 102 (2024-08-30 - Rating: 5)
Black Diamond was great! We had a badly clogged sink at the same time of us listing and showing our home. Stetson took care of it quickly!! And even cleaned the sink afterwards! It is a big relief for us. And only $39.00! Highly recommend Black Diamond Experts.

Review 103 (2024-12-03 - Rating: 5)
Nate was fast, efficient, clean and friendly. Installed my new disposal in 30 minutes for a fair price! What else could you want from a plumbing service? Well done!

Review 104 (2024-09-30 - Rating: 5)
On 9/27 Aiden and Brad installed the electrical on the side of my building so I could run cameras. They did a very good job. They were friendly and explained everything I needed to know. It did take longer than they had expected, but they didn’t complain and continued to work till the job was completed. I am very pleased and would recommend him again.

Review 105 (2024-08-29 - Rating: 5)
Bryce and Damien did a great job installing new canned lighting for me. Very efficient, thorough, and easy installation!Holden and Jesus also helped with some plumbing issues and install of a new water heater and were incredible! Another quick and thorough installation.

Review 106 (2025-01-02 - Rating: 5)
Black Diamond did an excellent job installing our EV charger. On time, good price and great installation team!

Review 107 (2024-11-28 - Rating: 5)
I was so grateful for Jairo coming to help on short notice on the holiday week to troubleshoot and help problem solve our heater issue. Great people and great work. I learned a lot from them, they are super knowledgeable. I am so grateful.

Review 108 (2024-10-02 - Rating: 5)
I had my yearly furnace tuneup and also my yearly water heater flush and drain cleaning services done today. Caleb did a great job checking out my furnace and recommended some minor things that could improve the functionality of the unit, but did not put pressure on me to have them done which I appreciated.Frank, who did my water heater flush, was AWESOME! He went above and beyond to get my water heater in tip top condition and helped me with a couple other minor things I needed some help with. I would highly recommend Frank as your fresh water plumber!!!! He’s honest, helpful, and hardworking!

Review 109 (2024-07-09 - Rating: 5)
Riley and Cesar were great. They did a clean install, explained the AC unit and condenser and all equipment is working great.

Review 110 (2024-11-08 - Rating: 5)
Mario was very professional and did a great job making sure of what was truly wrong and then fixing the problem with our electricity. Black Diamond Experts were great at getting someone out to fix the problem as soon as possible. I will definitely call them if/when there is a need.

Review 111 (2024-08-19 - Rating: 5)
I highly recommend Black Diamond and HVAC tech Jose. I had a lot of water inside my vents caused by a clogged up HVAC unit. Jose was extremely nice and helpful and worked hard getting my issues resolved. He explained everything he was doing and how to prevent the issue in the future. I appreciate everything he did for me today.

Review 112 (2024-11-26 - Rating: 5)
I had a Clogged kitchen sink and people were coming over. I called several places and they couldn’t get me in for a week except for black diamond. They came the next day, did excellent work and adhered to the price twas quoted on the phone. I would highly highly recommend them and will certainly use them in the future.

Review 113 (2024-09-13 - Rating: 5)
Had David R out to my home this morning for an AC Tune Up check. David was professional, treated my property with respect and clearly articulated what he was going to do today and if he saw any issues. Lucky for me there were no issues and suggested some follow up procedures (clean fan) but no pressure to commit to anything. I have been using BDE since I purchased my home now going on five years and I have had no issues or complaints with them. I highly recommend BDE.

Review 114 (2024-08-15 - Rating: 5)
Don with Black Diamond is awesome!! We had a clogged kitchen drain. He was patient and thorough in diagnosing the problem and then in explaining the different available solutions and the cost. He had a number of suggestions on how we can prevent the problem recurring. The price was reasonable. Were happy new customers. While we hope we dont have another plumbing problem, we know who well call if we do .. Black Diamond Experts.

Review 115 (2024-09-23 - Rating: 5)
Keenan did an awesome job and was very helpful in explaining my options and being transparent in what he would recommend. Since he came we haven’t had any problems with our water overflowing from the drain or backing up into the sink. Best money I’ve spent this year.

Review 116 (2024-12-05 - Rating: 5)
Aiden and Kyle were professional and easy to work with. Kyle’s estimate was fair and right on. Aiden’s work was timely, clean, and efficient. He completed the complex job on time and cleaned up all his scraps. Well done, Black Diamond!

Review 117 (2024-07-18 - Rating: 5)
Black Diamond will be our go to for all major home repairs from now on as this experience has been nothing but amazing. Bryce, Ryan, and Jayce were professional, clean, nice, and efficient. There was even an issue with some of their materials being off and they handled it no problem! I am so happy to have safe electrical in our home! Thank you all for your hard work!

Review 118 (2024-12-13 - Rating: 5)
Frank was a fantastic plumber- we had quite the mess…and he was great-explained absolutely everything he was doing, showed me pics of each issue and how he fixed it—we will be bringing him back for all our plumbing needs! Yes, BD might be pricier but I believe they are 100% worth it!

Review 119 (2024-11-29 - Rating: 5)
Daniel did an amazing job fixing a circuit issue and replacing a ceiling fan. He was knowledgeable, prompt, and very courteous. I would absolutely call Black Diamond again.

Review 120 (2024-11-18 - Rating: 5)
Arrived at the time promised and got the repair done in an efficient manner. Very professional. Also wore booties so as to keep our carpets clean. Very happy with Black Diamond.

Review 121 (2024-09-04 - Rating: 5)
Nathan did a great job installing new smoke alarms in my home. He also did some electrical work for me several weeks ago and did an excellent job. And a bonus, he’s very nice and did his work quickly. I highly recommend Black Diamond and Nathan!

Review 122 (2024-08-28 - Rating: 5)
Frank Scalmanini was amazing. He was very thorough in doing his inspection and providing input as to recommended services. He also was able to take into consideration some of the things that I considered having done such as the RO system and water softener. He also addressed the consideration of repiping and worked to get some quotes that were very reasonable. I will be deciding over the next few days which way to go and getting in touch with Black Diamond to get the work done. The entire project is probably a little more than I want to do, but Im sure that there are parts of it that I want to get done and really appreciated Franks efforts and knowledge and expertise in putting this together for me. Thank you very much for sending him out to my house.

Review 123 (2024-10-29 - Rating: 5)
Black Diamond is always great -- theyve helped me before -- and Mario was great today. He quickly fixed my light fixture while answering my questions. Thanks again!

Review 124 (2024-10-01 - Rating: 5)
I have had Brent fix my tankless water heater and John service my furnace as well as Daniel check out my electrical system. All three were extremely professional. No unexpected expenses and service was top notch. I highly recommend Black Diamond Experts. I have never been treated so well.

Review 125 (2024-02-05 - Rating: 5)
Mario and Benjamin were phenomenal during my breaker box install. I had a near 50 year old Stablok box that had aluminum and copper all mixed up. Mario and Ben were quick problem solvers, worked great together as a team, were very respectful, and happy to answer any questions that I had. I highly recommend Mario and Ben!

Review 126 (2024-06-05 - Rating: 5)
I had an AC issue and called to schedule an appointment. Black Diamond Experts got here really quick. The tech, Canyon, was super helpful, professional, and knowledgeable. He did a fantastic job both explaining what he was doing/checking as well as what potential fixes or future issues might be. I am extremely satisfied with Canyon and Black Diamond Experts - having staff like him reflects very well on a company. I will absolutely use them again in the future!I really can’t say enough good things about Canyon. Thank you for fixing my issue in a timely, professional manner. Cost wasn’t bad either :)

Review 127 (2024-07-31 - Rating: 5)
After having a visit, evaluation of the Hvac system in the home by a local company, my landlord was able to get a measure of what this first company was all about. They were prompt in showing up and after the service, they quoted between $13K and $20K to replace everything. The Canyon showed up promptly on the following day and the experience was so extremely different! He was very thorough, took his time to assess the system and problems. Needless to say, not only did he correctly diagnose the failures but repaired all the issues, serviced the units and cleansed every bit of the motor and fan. The best part was the cost! A fraction of the price in comparison to the other company! I would truly and highly recommend Black Diamond and especially Canyon for his professional and pleasant conduct during his visit. Exceptional service and thorough job done! Shame they dont allow more than 5 stars! 100 stars for me!

Review 128 (2024-08-23 - Rating: 5)
Josh and Alan were super great to work with! They are very friendly and informative, let me know what was happening each step of the way, and were great with my dogs. :) I have had nothing but great experiences with this company and their electricians. Will 💯 use again. Thanks!

Review 129 (2024-09-21 - Rating: 5)
Our experience with Black Diamond Experts was very positive. They were quick to respond to our call for help on a weekend and did a great job for us. A special shout out to Jordon, Codey, Matt, Paul, Alan and the office staff. Thank you!

Review 130 (2024-08-12 - Rating: 5)
Jayce installed a hardwired EV Charger for us and did a phenomenal job. Arrived on-time, completed the job early, cleaned up the site, disposed of the packaging, and even brought in the mail! Black Diamond is always exceptional service, I would give more stars if possible.

Review 131 (2024-10-06 - Rating: 5)
I contacted Black Diamond and got a hold of them. Alejandro H had him come out and look at a job decided not to have it fixed but in the process, I asked him random questions on multiple phone calls. He even got back to me in a reasonable amount of time. in the process, my water heater went out and I decided to fix it myself. I had a couple of questions that I honestly didnt know in the process. I decided to have him come out and fix some other things that I didnt want to fix. He did a very good job, and he did not mind me watching him fix it During the process now I know how to solder. In the future, I will reach back out to him if I have any other questions thanks again Alejandro H

Review 132 (2024-11-13 - Rating: 5)
Black Diamond ran a separate line to our external garage. They were able to do the work very quickly (one week after the bid) and kept us completely notified on arrival times, etc. Most of all, were very pleased with the quality of the work! Thank you.

Review 133 (2024-10-22 - Rating: 5)
I was very happy with the service they provided. Our plumber Trent was wonderful to work with and felt like he really has the homeowners interests in mind when making decisions.

Review 134 (2024-08-20 - Rating: 5)
1st Kris who fixed my water main leak was great! He was able to get our house back up so we weren’t forced to ho to a hotel.2nd Josh and? Were terrific identifying why so many outlet were out after our flood and presented about 4 different options on my needs and financial ability.I have been using two other companies in past. Guess what, i wont be using them in the future!

Review 135 (2024-03-12 - Rating: 5)
Jonny, Lee and Chase were great. It may sound like platitudes but these guys took on the daunting tasks we asked for and completed them to your satisfaction not only were they professional in every way. They where diligent in getting each task completed properly. The amazing part is they worked fast. I dont mean they rushed the work but that they where tenacious to complete the job right. I want to explain a little of what they had to deal with. We initially called to get a 30 amp trailer service installed. After some investigation we learned our main panel was maxed out. On top of that in order to do any of the future projects we have planned would require it the very least an upgrade. Looking at prices we decided to spend a little extra and replace the main panel and change the external box to a 100 amp service. We also needed to have a new meter box installed due to the old one being pulled away from the house. These 3 guys as well as a few others whose name I forgot handle it all very well. I not only got what I needed we got what we wanted a well. I strongly recommend Black Diamond experts for you electrical needs. I had met the founder Dan many years ago when he came out to wire for the dryer which we only had a gas service for. Its good to see the same great customer service continues to grow as a major principle of Black Diamond experts. All thumbs up!

Review 136 (2024-11-14 - Rating: 5)
Canyon and Chad were super professional. They did not pressure me into additional expenses and they explained everything very clearly. I will be looking black diamond up when I replace my system next year! Thanks guys!!!

Review 137 (2023-06-09 - Rating: 5)
Josh D was amazing! He was professional, courteous, knowledgeable, and efficient. He provided us with an electrical inspection, then at my request we discussed replacing our kitchen light fixture that has not worked in years. I gave him the “go ahead” and he purchased and installed a new fixture in just a few hours. I highly recommend Black Diamond!

Review 138 (2023-05-24 - Rating: 5)
Brett and Aidan came and switched out several of our light fixtures, added a new outlet in our garage to unload some of the power, fixed another switch , and did an amazing job at communicating with us throughout the whole process. They did such an amazing job. They were very friendly and professional making sure everything was just how we wanted it. Very impressed with their work.

Review 139 (2024-09-10 - Rating: 5)
Black Diamond Experts is an incredible and reliable business! Ever since I had a sewage back up the night before Easter and provided fast and fair service, I use them for all my household needs/emergency! I even signed up for yearly maintenance plan where they remind you of annual HVAC, plumbing, electrical check ups and schedule inspections with knowledgeable, professional and kinds techs like Rusty (HVAC) and Dominic (plumbing)! I highly recommend Black Diamond Experts!! I feel safe knowing I have them available whenever I need!!I just wanted to provide an additional positive experience! Yesterday I discovered a leak under my sink (guess my house is getting older... Haha)... Less than 24hrs of contacting Black Diamond Experts, Alejandro come to out rescue! And once again, we received exceptional, knowledgeable, and caring service! Alejandro took his time and truly cared about informing us what had happened and the solution/price before proceeding. He was very upfront and honest and took his time. Even though it was late he never seemed rushed. Once again... Cant say enough positive... Thank you Black Diamond Experts!!

Review 140 (2024-09-01 - Rating: 5)
Kris was very responsive, thorough, and explained all the possible scenarios and possible remediation needed.Thankfully, it was a quick fix and we so much appreciate Kris helping us on a Sunday morning.I would recommend Black Diamond and Kris for all your plumbing needs.

Review 141 (2024-12-06 - Rating: 5)
Very good service. I appreciate the lower cost for being a member. Isaiah help me installing 3 thermostats .. and educating me too. Cheerful and professional. Thank you!

Review 142 (2024-02-15 - Rating: 5)
Our son-in- law referred us to Black Diamond. We a had new 40 gallon heater installed by Ryan Merritt. He answered all of our questions and his work was impeccable. We strongly recommend this company for plumbing and heating.

Review 143 (2024-10-04 - Rating: 5)
Aidan and Damien spent the day putting in a new electrical panel, replacing a very old unsafe panel. They arrived promptly, were very professional and kept me aware of their progress as they worked in my house. Very happy with the workmanship. Thank you.

Review 144 (2024-08-13 - Rating: 5)
Just wanted to leave a review and thank Justin for coming out to fix our A/C for us. He came out on a weekend and picked up the part/installed as soon as possible. He was courteous, knowledgeable, and provided some very helpful advice. Thanks!

Review 145 (2024-10-11 - Rating: 5)
I was most impressed by the professionalism and expertise of the Black Diamond crew. The work was completed with a minimum of mess and disruption, and they were careful to explain every step in the operation. Besides being good at their jobs, they were also delightful people!

Review 146 (2024-12-07 - Rating: 5)
Canyon serviced our furnace this morning and was excellent. Super thorough and explained everything in detail. Sincerely appreciated his thoroughness and quality of work. Thank you!

Review 147 (2024-08-30 - Rating: 5)
Alan and Kris were super helpful, even doing some simple work for free while they were there to correct a problem another company was going to charge $500 to do. Gave honest assessment without pressure. Definitely will use again.

Review 148 (2024-09-17 - Rating: 5)
I called about a drain outside of my walkout basement that was plugged they came over within 2 hours and unplugged it cleaned everything up they were amazing. Very attentive and attention to detail I was impressed, And only charged me $39! I highly recommend

Review 149 (2024-07-31 - Rating: 5)
Great electrical work done by Bryce and Aiden on a bathroom remodel and panel upgrade. I would recommend them and Black Diamond. Detailed walk through and itemized bid. The price you pay gets you schedule availability and expert professionals - definitely more than using an electrician working on their own but much more available and responsive.

Review 150 (2024-11-05 - Rating: 5)
Black diamond did tons of work on my home. They were incredibly respectful of my space, were always on time, and when a small accident occurred, Joe took accountability and handled the situation with care and professionalism until a resolution was agreed on. Thanks for taking care of us and our home.

Review 151 (2024-11-15 - Rating: 5)
Alan with Black Diamond was very professional, on time, and knowledgeable. I had a small electrical project and they gave me a fair price. I will definitely will use black diamond again.

Review 152 (2024-12-18 - Rating: 5)
I have been using Black Diamond’s electric services for 13 years. Recently a bathroom fan/light died & David arrived soon & installed a beautiful new one. Thank you so very much!!

Review 153 (2024-07-24 - Rating: 5)
Daniel was awesome! Super efficient and knowledgeable. He ensured that my outlet wasn’t damaged from hanging up a cat shelf in my office. I will definitely call him again for any electrical issues in the future.

Review 154 (2024-10-31 - Rating: 5)
Nate was incredible! I was so impressed by his professionalism. He worked quickly and provided high quality service - ensuring my kitchen faucet and related plumbing were properly installed. Thank you Nate!

Review 155 (2024-09-24 - Rating: 5)
Joe and Zack did a great job with the electric installation to my barn. They were prompt and professional. I have been very pleased with the entire Black Diamond teams work.

Review 156 (2024-08-08 - Rating: 5)
Black Diamond was amazing!! Tech was at our house within hours after 5pm and fixed our AC capacitor so we could have cold air while we wait for a new unit and was extremely quick and professional. Highly recommend.

Review 157 (2024-12-17 - Rating: 5)
They were thorough by showing photos of the issues my furnace was causing. Very professional and helpful. I will continue to be a customer and will refer black diamond to others.

Review 158 (2024-02-19 - Rating: 5)
Black Diamond did great job replacing our water heater, toilet and PRV. Trent and Luis clearly explained everything. I will recommend them to family and friends.

Review 159 (2024-07-30 - Rating: 5)
Luke came out and did a complimentary furnace inspection. He was very kind and sociable and the inspection was all good too. Every experience that weve had with black diamond experts has been awesome!Weve also had Ryan help us plan out some electrical work and Jayce and Damien come do some electrical work in our garage (fixing the wiring from the house and putting in a 240 outlet) and everything has gone smoothly and theyve been very helpful and professional while still being friendly.

Review 160 (2024-09-06 - Rating: 5)
Luis G & Matt D were amazing! They installed a tankless water heater, mover my existing water heater out to my shed. Carried 10 bags of salt into the end of the home serviced and filled my soft water system. I give both of these young men, a five star rating without reservation. Black Diamond is the best.!

Review 161 (2024-07-18 - Rating: 5)
Ryan Schoebel was very friendly and customer service oriented. The power needed to be turned off for him to replace the circuit board. I was able to leave and go run an errand during that time frame. When I came home, the power was back on. He needed to cut a hole in the back of my, new garage cabinet, but did a great job in order to relocate the garage light outlet

Review 162 (2024-07-12 - Rating: 5)
We were having trouble with our heating and called Black Diamond. They came to our house the same day and diagnosed the problem right away and were able to fix it at a cost much less than we expected. The technicians (Tino, Brad, and Dillon) were absolutely fabulous and extremely professional. The customer service we received from everyone we dealt with at Black Diamond was top notch. And the technicians were very knowledgeable as well. What a bonus! We will use Black Diamond for all our HVAC needs. If I could give them 10*, I would! Thank you!

Review 163 (2024-05-03 - Rating: 5)
We had a great experience with Black Diamond! Scheduling was easy and convenient, they were even able to work us in the same night when we called back to say it was a bit more urgent. The best part was Kyle S. who was absolutely amazing with our electrical repairs! We are in our 50’s and in all our years of owning homes and having service calls, this has been the best experience we have had. Kyle was easy to talk to and discuss the issues and options, and it was not arduous to go over the pricing. He was so honest, down to earth, and his integrity was obvious. He took plenty time to educate , explain terms, and correct previous misinformation we had received. We appreciated his candor and willing to address our needs. He was very fair and he never tried to upsell, in fact he let us know we didn’t need as much of the things we previously thought. His whole approach was so refreshing compared to other experiences we had. We feel like we got a very good deal, got all of our urgent issues fixed, and know what we need to do to improve things in the future, but can do it when we are ready. We will definitely be calling Black Diamond for the next things we need done and requesting Kyle. We trust him and his experience. Thank you so much for providing a great service!

Review 164 (2024-07-31 - Rating: 5)
I have just had the visit of Keenan to flush my water heater. I was very pleased with his service and attention to his job. He answered all my questions. He was very efficient in his work. You have a very valued employee in him. I will definitely request him the next time I need a plumber.

Review 165 (2024-10-03 - Rating: 5)
This was one of four light fixtures Black Diamond has repaired or installed at our 1926 bungalow over the years and I’m sure it won’t be the last. The techs are always polite and professional, efficient without leaving a mess. I also appreciate the communication by text or call, great office and dispatching.

Review 166 (2024-10-25 - Rating: 5)
Just had a new furnace installed and could not be happier with the level of care I received from Black Diamond. My technician Canyon went above and beyond to answer all my questions and will sticking with Black Diamond for all my HVaC needs.Thank you guys

Review 167 (2024-12-02 - Rating: 5)
Chad came out and made some necessary repairs to our furnace. Chad was very helpful and explained the repairs in a professional and insightful way. Definitely recommend Chad and Black Diamond.

Review 168 (2024-10-04 - Rating: 5)
We have loved having Black Diamond service our home equipment. They are always professional and respectful. Our Tech, Caleb was knowledgeable and friendly. Thank you

Review 169 (2024-10-23 - Rating: 5)
I had an electrical outlet installed in a soffit. It required adding an inside switch and pulling a new wire from the inside wall to the soffit. Josh did the work exactly as I requested without needing to cut an access hole in the drywall. They vacuumed and swept before leaving. Outstanding! Highly recommend.

Review 170 (2024-06-10 - Rating: 5)
A couple rooms in my house lost power Sunday night. I was able to make an appointment for Monday morning online. Customer service kept me updated on tech’s arrival. Shaun came out and quickly diagnosed the issue and proposed various fixes. He was super nice and very knowledgeable. He was able to get power back to the rooms within a couple hours. Even Cleaned up and vacuumed too. Second time using black diamond. Would definitely use them again.

Review 171 (2024-09-10 - Rating: 5)
David was excellent. He was friendly, extremely knowledgeable and very helpful. He made sure that we were using the correct filters since the coils were a little dirty.

Review 172 (2024-08-09 - Rating: 5)
Rusty did a great job repairing our AC unit on a very hot summer day. He got it working quickly which was much appreciated in our hot house. I do recommend Rusty and Black Diamond.

Review 173 (2024-07-12 - Rating: 5)
They were incredible to work with! Straight forward and very fast.Canyon was great! He called explained the situation then gave me the options, recommendations and was very helpful!I’d recommend him and Black Diamond to anyone needing help with their AC unit.

Review 174 (2024-07-23 - Rating: 5)
We had an excellent experience with Dom! He was incredibly helpful. He diagnosed our plumbing issue quickly, and it turns out there was nothing serious going on. What a relief! We have worked with Black Diamond several times and will continue to do so.

Review 175 (2024-12-24 - Rating: 5)
Richard did a fantastic job. Professional and quick. Kept me informed every step of the way. I highly recommend Black Diamond Experts!

Review 176 (2024-10-15 - Rating: 5)
Canyon came to service my heater. He did a great job. He was friendly and very knowledgeable about my heater. I always use Black Diamond. It is a wonderful company.

Review 177 (2024-08-29 - Rating: 5)
Frank Scalmanini, did a 1” prv water pressure regulator, and water softener swap out, suitable for the size of residence. Frank, and his, I’m assuming apprentice, were very cordial, respectful and even good people to talk to. They did an amazing quick, clean and efficient job. I’d recommend them to anyone else down the line!

Review 178 (2024-12-27 - Rating: 5)
Connor was so helpful and informative! We will definitely be asking for him next time! Highly recommend!

Review 179 (2024-11-18 - Rating: 5)
Alan was absolutely amazing and helpful with helping us get all our electric issues taken care of. I will forever use and highly recommend black diamond electric.

Review 180 (2024-07-14 - Rating: 5)
I had a few people come take a look at a faucet issue I had. But Trent with Black Diamond experts checked the problem and explained about it with clarity instead of just giving me an estimate. He offered help and fixed the issue very quickly while explaining what had gone wrong. I highly recommend these guys!

Review 181 (2024-10-10 - Rating: 5)
We went through multiple plumbers who left scratching their heads and abandoning us in our time of need; Jaren at Black Diamond however, worked until the fix was made and was readily available and empathetic. It was an excellent customer experience. Thank you Jaren and Black Diamond!

Review 182 (2024-08-02 - Rating: 5)
Black Diamond Experts just completed a repipe of our entire home. They were a pleasure to work with at every step in the process. Luis and Corry did an amazing job with the plumbing and planned out their work phases so we always had access to a few of our bathrooms while they worked on the others. It was a bit of a shock to see our ceilings and walls cut open for all of the plumbing work, but Phil did an amazing job with all of the drywall work to get it all put back together. He perfectly matched the 3 different textures on all of the walls and ceilings and after a fresh coat of paint its impossible to spot that any work was done at all. I would highly recommend BDE for anyone looking to do a repipe in their home.

Review 183 (2024-07-09 - Rating: 5)
Yes, Black Diamond is one of the best heating air conditioning plumbing places that I have ever worked with, and as far as the heating and air conditioning. I have had rusty Spencer. Come out twice to help me out. And has been an awesome technician. And honestly, if thats my problem in the future, I would love to have him be the one that comes out and helps fix my stuff. Great guy. Thank you guys for your service.

Review 184 (2024-08-03 - Rating: 5)
I’ve been working with Black Diamond for about a year now, with lots of repairs on my new (very old) house. My most recent job was an intensive water main break repair. Their prices weren’t the cheapest but not the most expensive, and for the care, quality and 5 year warranty on the work (most offer only 1 year) I’m extremely happy with it. The quality of the work, friendliness, kindness, and care has been great.My only complaint was it’s the first time I’ve experienced a major breakdown in communication. But 5 stars for their response and communication after being made aware of the issue. Loyal Black Diamond client here.

Review 185 (2024-12-24 - Rating: 5)
Jaren was fast, efficient and friendly! Got exactly what we needed done super quick. And on Christmas eve! He was great.

Review 186 (2024-10-15 - Rating: 5)
I’ve used Black Diamond for 6 years from plumbing and HVAC to small drywall repairs. They are great to work with. Recently Canyon worked on an HVAC unit and we are not disappointed

Review 187 (2024-09-04 - Rating: 5)
We are new customers and had our heating system checked by Caleb and our drains checked by Jaren. Both techs were knowledgable, courteous and informative. They performed their work and let us know if any issues. The office staff, Chante and Kaila texted to let us know their ETA. I appreciate that info. So far excellent service!

Review 188 (2024-07-06 - Rating: 5)
So far, black diamond has been a pleasure to work with. Weve used them for several different plumbing projects now and, for the most part, their technicians have been the type to go above and beyond. They may not be the cheapest option around, but they do good work and treat you very well, which is more than I can say for the others weve tried. Daren and Ryan were both very responsive and great to work with.

Review 189 (2024-12-05 - Rating: 5)
Mario, Aidan, and Bernie did great work replacing my panel and meter. Made quick and efficient work of a huge project. Would definitely recommend them.

Review 190 (2024-09-19 - Rating: 5)
Rusty was amazing!! Serviced our furnace. Was incredibly on time and thorough on what needed to be done on our home. Left us with information on future needs for our appliance. Always great to have black diamond service our appliances

Review 191 (2024-05-22 - Rating: 5)
I highly recommend Black Diamond, they came out Monday afternoon to come and give a bid on a full system and really just took extremely good care of me. Jon was very thorough and took his time explaining and answering any questions I had during the process. The service managers over at Black Diamond helped along with the process and are very engaged with the technicians. I know this is the most professional service company in the state of Utah. If you need any plumbing, HVAC, electrical…Black Diamond should be your go to. Thanks again Black Diamond, I LOVE this new A/C, furnace and thermostat!!