Big Brothers Home Services
Located in Salt lake city, Utah
Address: 28 E Fireclay Ave, Murray, UT 84107, United States
Phone: +1 385-213-1648
Rating: 4.9
Services
- On-site services
- Online estimates
- Repair services
- Credit cards
Categories
- Plumber
- Drainage service
- Hot water system supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-07 - Rating: 5)
I canāt recommend Big Brothers enough. WAY MORE reasonable pricing and always has been committed to quality and finishing the job right.Kevin was exceptional and professional all along the way. Had to come and in redo work that other plumbing services did not do correctly and got my house up to code. 5/5 big time. -
Review 2 (2024-11-26 - Rating: 5)
Oh my gosh literally the most helpful, friendly and sincere service Ive ever received on a drain cleaning. I was having problems with the drain in my kitchen and Porter was the tech who helped me unclog the pipes. He was so sweet and explained the whole process to me step by step. At one point it looked like the tool he brought wasnt going to fit, and I would have to wait another day, but then he used some of my dish soap on it and it worked like a charm! I will be requesting Porter for all future services. -
Review 3 (2024-12-12 - Rating: 5)
I needed to stop the water dripping in our tub faucet. Video instruction make it sound easy when demonstrated on new materials. Part way into the repair big problems surfaced. I call Big Brothers Home Services early in the afternoon and they had a repair man, Chuck, at my home by 3:00 PM the same day. Chuck was completely aware of the problem and how to resolve the issues. The faucet was an older style but Chuck located the part and was able to complete the repair after a few trips to the supply store. Due to some inferior parts another repair Technician, Kevin, returned the next day and finished the installation. The company provided excellent repair technicians that did very good work. They respected our home, did professional work and were very nice to work with. I am very happy with the service Big Brothers Service provided. They did a good job. -
Review 4 (2024-11-26 - Rating: 5)
5 Stars - Exceptional Service from Jesus!I recently had an issue with a clogged drain, and I called in for help. Jesus, the technician, arrived right on time and was extremely professional from the start. He took the time to thoroughly assess the situation and explained everything he was doing as he worked. His knowledge and skill were evident as he quickly got the drain flowing again.Not only was he efficient, but he also made sure to clean up after himself, leaving everything neat and tidy. Jesus was friendly, respectful, and answered all my questions with patience. I could tell he truly cares about doing quality work and providing great service.I highly recommend Jesus and this plumbing service for anyone in need of reliable, top-notch plumbing help. Thank you for the great experience! -
Review 5 (2024-12-06 - Rating: 5)
Frank came out to my home and explained every step of a sewer/main replacement. Very informative and responsive. The crew that worked on my home was great and updated me every step of the way. After the crew left one evening, an indoor drain started leaking. I called and Frank came out after hours to my home and helped me find a solution until the crew could fix it in the morning. I would recommend this company to anyone. -
Review 6 (2024-11-26 - Rating: 5)
I recently had the pleasure of working with Tanner from Big Brother Home Services, and I couldnāt be more impressed. Tanner was professional, knowledgeable, and went above and beyond to ensure everything was taken care of efficiently. From the moment he arrived, he was friendly and attentive, explaining each step of the process clearly and answering all of my questions. He handled the job with great skill, and I really appreciated his attention to detail. If you need home services, I highly recommend requesting Tanner ā heās a true asset to the company! -
Review 7 (2024-12-17 - Rating: 4)
Had Big Brothers out for clearing my kitchen drain. The guy was professional speaking and worked clean. He was unable to clear the drain though. After getting some sludge out of the line his snake stopped working. He left for 2 hours to get a drain cleaning chemical to try. He couldnt find the brand he wanted so got something hed never tried before which was literally straight acid and but that in my drain with standing water. Calling and talking with 3 other plumbing companies, everyone stated to never use it as its as likely to burn through the pipe as much as a clog.EDIT: Changing from 1* to 4*. Big Brother Home Services owned the sink repair sending out a 2nd plumber at no additional cost to me. Frank was also polite and though he didnt know how to repair the chrome finish when we met he took the initiative to figure out some options. Under a week later he came back, cleaned, and polished the finish back to an acceptable quality. Luckily the acid had not damaged to far through the metal. I dont think anyone unfamiliar with the situation will notice a difference now. Thank you Frank.I now know to be weary of anyone using an acid product in my plumbing. Given my experience with Big Brothers Home Services and both plumbers, I would be willing to give them another shot and work with either plumber again. I do feel the initial plumber was doing his best and since no major permanent damage was done I have left his name off this review. -
Review 8 (2024-11-20 - Rating: 5)
I called Big Brothers to diagnose a toilet that wouldnt stop running. I had tried to fix it with three different flappers to no avail. When having a leaking toilet repaired by another company, I was told that a toilet replacement was over $1,000 plus the cost of a new toilet. Big Brothers sent Nick to our place and he gave me three estimates: One for a standard toilet supplied by Big Brothers, one for a premium toilet supplied by Big Brothers, and one just for installation with us supplying the new toilet. We chose the last option.Nick arrived two days later. They could have come the next day but our schedule didnt allow. Nick removed our old toilet, replaced the wax seal, and installed the new toilet in less than an hour. He boxed up our old toilet and hauled it away. He was very neat and left the workspace spotless. Nick was very personable, courteous, and professional. You always hope you never have to call a plumber, but when I need one in the future I will call Big Brothers first. -
Review 9 (2024-11-25 - Rating: 5)
Big Brothers is awesome!! We needed a hose bib replaced quickly and they were able to help me out with a reasonable cost and was able to come out next day. Joe and Frank are excellent people to work with and I will be recommending their services to my family and friends. -
Review 10 (2024-09-20 - Rating: 5)
Great service tall Jeff was so nice and friendly and did amazing work. Came in and spotted the REAL problem which was a cracked pipe coming from my shower drain. Took me down and showed me with my own eyes. The other company I had come did not and said it was something else which was a lot more expensive to repair. I would ask to have Jeff come.Highly recommended -
Review 11 (2024-11-26 - Rating: 5)
Fast & friendly service! Cutler and Brandon replaced an old water heater. Very professional/personable. I was given options and not only did they answer all my questions, but were able to explain the concepts of the work. Would recommend! -
Review 12 (2024-09-08 - Rating: 5)
Thank you Big Brothers, I needed some plumbing repairs on a Sunday, Chuck was our plumber and he was fantastic, was at our residence within 30 minutes of my phone call. He was friendly and professional and made the repair look so easy. Thanks again Chuck for your services.The Frames! -
Review 13 (2024-11-30 - Rating: 5)
Tanner C helped run pipe for our new shop. He did a great job and was done before the time quoted. Very knowledgeable and funny! Thanks for the great service! -
Review 14 (2024-11-28 - Rating: 5)
I had an absolute amazing experience with Big Brothers Plumbing. They have the best customer service, amazing prices and they really explain what they are doing in detail so you actually understand what needs to be done. Frank answered all my questions and answered the ones I should have thought of but didnt. He was very fair and wasnt just trying to get my money. I have a brand new baby in the home and he went above and beyond to make sure we are safe and have the convenience of our plumbing working correctly especially during the middle the Thanksgiving holiday. Nic was also very wonderful. Thanks Big Brother and thanks Frank and Nic for the amazing work you do!! We will 100% use Big Brothers again if needed in the future and refer our friends and family. -
Review 15 (2024-10-14 - Rating: 5)
Had our water heater go out and I called Big Brothers and Kevin came out. He was super friendly and gave me options. He worked nonstop to make sure we had hot water. It is so hard these days to find people you can trust to give you honest opinions and dont just look at making the most money. For that reason I will continue to use Big Brothers. -
Review 16 (2024-08-06 - Rating: 5)
Big brothers was fast and efficient! Chuck was the tech specialist I had at my home and had no issues crawling under my mobile home in this heat. He understood I have children and had been without water since the night before. He walked me through everything and stayed after my water was turned back on to make sure everything was running and flowing right. I would highly recommend big brotherās, especially Chuck for any needed plumbing issues. -
Review 17 (2024-08-30 - Rating: 5)
Big Brothers was a breeze to work with. They came out promptly and would have been able to come sooner except for my schedule. Nick was personable and did great work. I would definitely call then again for service. -
Review 18 (2024-07-20 - Rating: 5)
Kevin was awesome! He knew exactly what he was doing and solved all our needs the same day we got a quote. He stayed late and made sure our leak was fixed before the weekend. I would recommend big brothers for your plumbing needs. -
Review 19 (2024-09-08 - Rating: 5)
The 5 star reviews do not lie!I came downstairs to my water heater leaking at 0430. A quick Google search turned up this company (I did not want to use my previous plumber because they had left me... disappointed). I was able to set up an appointment for that morning between 8 am and 12 pm. The tech, Jeff, arrived around 1030; ETA updates were provided via text. My water heater needed to be replaced. Jeff recommended a tankless system and told me he could install it that day. He and the company were able to rearrange his calls for the remainder of the day and get him a partner to get it done. Jeff and Jimmy were polite and professional. Jeff was knowledgeable and answered all my questions. He has a great sense of humor and is honest, not a pushy salesman. He made me aware of other issues that should be addressed, but werent critical. I will use these guys again, for sure! -
Review 20 (2024-11-25 - Rating: 5)
So glad I found Big Brother Home Services Chuck was so helpful and knowledgeable.. He kept me informed of what was going on with my darn waterheater. Im very satisfied with the care he took with the repair -
Review 21 (2024-10-12 - Rating: 5)
Great service!!! So happy with the work Kevin did! I had a major leak in my expansion tank and he found that my water heater was also leaking, he was able to replace everything the same day and did an excellent job!!! So happy with Kevinās performance and efficiency!!! -
Review 22 (2024-10-04 - Rating: 5)
Joe did an amazing job! He was extremely professional and went out of his way to explain some plumbing concepts that I didnāt understand. Loved working with him, if you get him when you call you will not be disappointed! -
Review 23 (2023-06-09 - Rating: 5)
Sadly, our sewer main backed up and flooded our basement on Memorial Day. On Tuesday morning, Big Brothers came out and roto-rooted, then sent a camera down our sewer main. It was clogged with 75 years of roots and corrosion. Big Brothers was amazing. They were prepped and ready, with permits, and everything needed to start the next morning. A crew came out and carefully dug up a small area in our front yard. (They have to dig really deep!) It was impressive how little grass they had to remove. They jackhammered a couple of holes in our concrete downstairs to get down to the sewer main. They cleaned out our sewer main, then lined it with new smooth pipe. Our line was 106 feetā so quite long. They did a great job cleaning up after they finished, putting in new concrete, a new drain, and new connections to our kitchen plumbing. It was a huge job and they did it all in two days. I think they spent about 24 hours at our house over 2 days, plus a couple of hours on the previous day assessing the damage and making a plan. It was so nice of them to work 12 hour days so we could have use of our plumbing again quickly. They took care of everything, including hiring someone to relay the carpet. It was an expensive process- about $21,000. After talking to some neighbors, we found out we got a great deal. One of our neighbors spent over $30,000 on his sewer main, and it took a very long time. If you have this unfortunate event happen to you, these are the guys to call! Shout out to Jason and the two Tanners. You guys are awesome! -
Review 24 (2024-07-23 - Rating: 5)
Chuck from Big Brothers Home Services was amazing! We needed last minute help today with a plumbing issue and had been left without water. They were able to get him out to our house within a few hours of us calling, and he was knowledgeable and respectful. After taking a lot at our situation he was able to guide us in the right direction. He was so helpful. Definitely recommend! Thank you so much Chuck! -
Review 25 (2024-10-13 - Rating: 5)
Came home from a camping trip to find a nice leak in my utility room. Look and couldnāt find where it was coming from. Called big brothers and had Kevin come out within 2 hours, we found the leak and had it replaced in an hour. Would recommend and use again if needed. šš¼ -
Review 26 (2024-12-21 - Rating: 5)
These guys were amazing! Frank was awesome. He did amazing work and was very easy to work with. The communication with this company is amazing highly recommend these guys! -
Review 27 (2024-09-17 - Rating: 5)
Big Brothers Home Services is the drain pro. I only wish that I call them sooner to come and unclog my kitchen sink drain. They show up to work and not to sell me with more expensive options which cost homeowners hundreds or thousands of dollars. My technicians Nick and Jimmy are laid back and professional. They come prepared to do the job and they got the job done well.I highly recommend to call Big Brothers Home Services for your plumbing issues. Their price is better than their competitors and most importantly they know what they are doing.Thank you Big Brothers Home Services! -
Review 28 (2024-07-18 - Rating: 5)
Chuck was assigned to replace my hot water heater. He was on time, professional and very knowledgeable about everything that needed to be done. He also helped me stop a small water leak in my shower that I had attempted to fix on my own several months ago. He went above and beyond to make sure that I was satisfied with his work.To Brothers Home Services:I was very limited on time due to needing to prepare for my own customers. Big Brothers Home Services contacted me less than 30 minutes after I sent the message to them. By the next day the water heater was installed and working properly.As a small business supporter and owner, I know important it is to provide the best customer service that is possible.Thank you for your helpCornell -
Review 29 (2025-01-06 - Rating: 5)
Chuck was awesome. Showed up on time, diagnosed the problem and got right to work on it. I own a small business so I really appreciate the service provided. -
Review 30 (2024-10-03 - Rating: 5)
Kevin was timely, professional and polite. He helped us understand the options for repairing vs replacing a broken water heater. He was prompt in responding. Excellent service. Recommend! -
Review 31 (2024-10-16 - Rating: 5)
Nick and Frank came out to snake my main line and put a camera down. They where fantastic answer all of my questions gave me multiple options on what to do for the future. Best plumbers I have had out in years I will highly recommend them to anyone -
Review 32 (2024-07-29 - Rating: 5)
Chuck was the one who helped us with our heating system. He was very professional and knowledgeable. He did everything very efficiently, and provided exceptional service. Thanks to Chuck we were able to get our hot water. I would totally recommend this company and request Chuck if possible! -
Review 33 (2025-01-02 - Rating: 5)
This company is great. You donāt maintain the rating they have with over 500 reviews without providing a high level of quality and service. The management truly cares about their customers and their company. -
Review 34 (2024-10-29 - Rating: 5)
Keven came out this morning and did a great job of not only taking care of the problem I had but to explain things along the way. There were no surprises. He reached out to his manager on some questions I had around pricing and between the two of them they took care of me. Thank you Keven for your service. -
Review 35 (2024-11-30 - Rating: 5)
I recently had the pleasure of working with Tanner from Big Brother Home Services, and I couldnāt be more impressed. Tanner was very helpful and very attentive to what he was doing, he had answers to all the questions I had without hesitation, I would highly recommend Tanner to service your house or business. -
Review 36 (2024-09-22 - Rating: 5)
We just bought our home a couple of months ago, and while I was upstairs showering, my fiancƩ found a leak at 6:30 on a Saturday night. He called Big Brother and asked if someone could come out and look at it, and Jeff came out to take a look. He was absolutely amazing, he was kind to the fur babies in our home and kind to us after a really rough week that ended with this leak. He was genuine, kind, and clearly had a lot of knowledge and expertise. Will absolutely request him again in the future. Thank you, Jeff! -
Review 37 (2024-07-20 - Rating: 5)
Kevin replaced my outside facet to include removing drywall in basement, routing new pipe and sealing as needed. Triple checked all work and due to his experience and pride in his worked I feel very comfortable about this repair. Definitely will hire Big Brothers again for any future plumbing needs. -
Review 38 (2024-10-02 - Rating: 5)
Kevin installed our water heater and PRV and definitely went the extra mile. Will be calling again if any future issues do arise! Very impressed with Kevinās knowledge. -
Review 39 (2024-08-29 - Rating: 5)
Our bathtub faucet has been leaking for months. Kevin was amazing! Thoroughly explained the whole process and made sure everything was done to our satisfaction. Very kind and professional. And no more leak! -
Review 40 (2024-08-18 - Rating: 5)
Chuck and his assistant were great and able to fix a major clog in our sewer main. It happened late in a Saturday and we were happy to find such a responsive company with skilled professionals available. Highly recommended!! -
Review 41 (2024-11-08 - Rating: 5)
Big Brothers Home Service provide an awesome service. Kevin diagnosed my problem and made all the necessary repairs quite efficiently. I recommend Big Brothers Home Services for All your home repairs and maintenance. -
Review 42 (2024-11-22 - Rating: 5)
We had our pilot light go out and Kulter came by and was amazing. He was very helpful and professional! Highly recommend this company! -
Review 43 (2024-09-02 - Rating: 5)
Let me tell you something about Kevin from Big Brothers Home Services. This guy swooped in like a renegade hero straight out of an action flick! Our water heater was kaputāIm talking stone-cold dead, and the whole household was on the verge of going full meltdown mode. But then, in strides Kevin from BigBrother Home Services, and BAM! Heās got the whole situation under control, like heās defusing a bomb with only seconds to spare.He didnāt just fix the problemāno, no, no. Kevin went the extra mile, like some kind of plumbing savant. This guyās got the skills, the know-how, and the attitude of a man whoās seen it all and lived to tell the tale.But seriously they came in when we had a leak and figured out the issue, the solution, and got it done. If you need someone to rescue your home from the clutches of leaky water monsters.Kevin is your man. Big Brother Home Services, youāve got a legend on your hands! -
Review 44 (2024-12-31 - Rating: 5)
Kevin did a great job replacing our toilet - excellent service and clean up after. Highly recommended -
Review 45 (2024-11-25 - Rating: 5)
Tanner and his team were efficient and knowledgeable. When running into obstacles they are great and troubleshooting and getting the job done right!! Itās an honest reliable company to have at your home! -
Review 46 (2024-12-07 - Rating: 5)
Kevin is amazing. He replaced my PRV and hose bit. The work was perfect. I highly recommend this company for perfect work. -
Review 47 (2024-08-11 - Rating: 5)
Kevin was very knowledgeable and courteous when assessing the problem. He came, assessed and took care of the problem in just a couple hours. He was super helpful and cleaned up everything before he left. -
Review 48 (2024-07-08 - Rating: 5)
Big Brothers responded quickly, I liked the fact that they kept me updated through text messages, and communicated well over phone calls as well. Chuck did a great job repairing my water heater, was very prompt and knowledgeable! I will be recommending you all!Thank you!-Leonor R. -
Review 49 (2024-08-06 - Rating: 5)
Big Brothers Home Services was a great choice for my families plumbing needs. The tech specialists, Chuck was efficient, informative and nice from the time he arrived to the time he left. -
Review 50 (2024-07-19 - Rating: 5)
Kevin was a 100% efficient worker and spokesman for the company. I came in blind and he helped me understand my options to include a toilet for disabled used, and a toilet for reliability where I need it.I cannot speak higher of Kevin and this company.Thanks! -
Review 51 (2024-12-04 - Rating: 5)
Kutler came today and did a wonderful job fixing a leak under our kitchen sink. He put in a new faucet and did fantastic with all our problems. -
Review 52 (2024-10-13 - Rating: 5)
Kevin did a great job ālate at night emergency. Got the job done and checked to be sure that everything was in good shape before leaving. Highly recommend. -
Review 53 (2024-09-21 - Rating: 5)
Chuck came and fixed the leak in our shower that unfortunately caused water damage in our garage. Was very thorough and the price was beyond fair! I will be calling these guys again if I have any more plumbing issues. -
Review 54 (2024-12-28 - Rating: 5)
Chuck came out and did a great job. He worked hard and we were thankful that he knew what he was doing!! -
Review 55 (2024-06-19 - Rating: 5)
They did a fantastic job clearing a drain we thought would have to be torn out through the concrete. They are who I would highly recommend to anyone needing any plumbing or hvac work done. Five stars all day long. Beau and Frank are the best thank you for all your help. -
Review 56 (2024-11-27 - Rating: 5)
The guy that came and helped us (Frank) was extremely thorough and super nice. He went above and beyond to make us feel comfortable. -
Review 57 (2024-03-14 - Rating: 5)
Have used their services a few times and they have always come out on a timely manner and no matter which technician has shown up, they have always been professional and courteous. Couldnt recommend them more. Wish there was a 10 star rating. -
Review 58 (2024-11-14 - Rating: 5)
Kevin did a great job fixing pipes and replacing disposal. Went above and beyond will definitely call them again if needed in the future. -
Review 59 (2024-09-24 - Rating: 5)
Awesome company Kevin was great to work with. Came out same day and got job done that another company was not able to do. Great company will use again -
Review 60 (2024-07-24 - Rating: 5)
Kevin our plumber did a fantastic job. We tried many solutions with no flow, he came and made our plumbing problem seem simple. (Not simple but he had all the right tools) thanks again. -
Review 61 (2024-12-02 - Rating: 5)
Kutler came out to look at our toilets and got both fixed in no time. His service was outstanding and I would recommend him to everyone -
Review 62 (2024-07-08 - Rating: 5)
Kevin was amazing! fast service, very detailed, knowledgeable and kind. Our sink faucet broke down and he fixed it in no time. Next time we need service again, we will call him for sure. Thank you Kevin!! -
Review 63 (2024-11-28 - Rating: 5)
Had a major issue with my main water line and got several quotes. Big brothers had the best pricing and took care of me right away. Thanks again! -
Review 64 (2024-07-09 - Rating: 5)
Frank was awesome! He was very attentive and listened to our issues every step of the way. He was flexible and worked with us to the best of his abilities. Pricing was very transparent as well. -
Review 65 (2024-07-10 - Rating: 5)
Frank was an amazing rep. He was very friendly and cost efficient. I tried fixing my secondary water line myself and couldnt but he got it done within a hour. Would recommend 10/10 -
Review 66 (2024-06-17 - Rating: 5)
Had a great experience this morning with Nick from Big Brother Services. He called prior to my appointment window to let me know arrival time. He arrived as stated, van was well marked with business logo. Nick introduced himself, was wearing logo shirt and was prepped on what my issue was. He looked over the situation, offered the repair option and prepared a quote. He got right to work, brought in tarps and shoe covers to protect my home. Once problem was determined, he ran to get parts, came back right away and repaired my leak and secured the faucet that has been unsecured for many years. I highly recommend Nick and Big Brother Services and will call with any future plumbing problems. -
Review 67 (2024-05-09 - Rating: 5)
I was extremely happy with the service I received from Big Brothers. Kevin arrived promptly, only two hours after I called for service. He was very thorough and patiently explained the possible problems. Unfortunately for me it was not an easy fix. But I was happy that I had called Big Brothers because they were very professional, efficient and had the problem fixed quickly for a reasonable price. Would highly recommend them to anyone who wants superior service. -
Review 68 (2024-10-21 - Rating: 5)
Frank gave us a wonderful experience, very respectful and knowledgeable was on time gave enough notice before he arrived as well! Great Job! -
Review 69 (2024-08-29 - Rating: 5)
Big Brother Home Services is amazing to work with! Our water heater broke and they communicated every step of the way, were quick to get us scheduled and fix the problem! -
Review 70 (2024-06-18 - Rating: 5)
Came out same day! Knowledgeable and showed me all the options. Ill definitely use their services again! Frank and [*sorry, cant remember his name] were both very kind and he* put things back that he had moved before leaving. Thank you! -
Review 71 (2024-04-12 - Rating: 5)
Kevin came over and replaced two faucets for us and made sure our dishwasher is working. He did quadruple check everyone for us and it all looks good. He was also really respectful of the place and asked permission to make sure we were ok with things he did to make sure the plumbing system looked good. I would recommend this company again! -
Review 72 (2024-11-27 - Rating: 5)
Frank was excellent! He spent time to evaluate our problem and gave a great referral instead of charging for services we really didnt need! -
Review 73 (2024-09-17 - Rating: 5)
Frank and Kevin did a great job on our drain plumbing job. -
Review 74 (2024-09-04 - Rating: 5)
Frank, Ashton & Team have been nothing short of amazing! They are a company you can trust to shoot you straight and tell you whats really going on in or outside your home.Cant recommend them enough! -
Review 75 (2024-12-10 - Rating: 5)
Amazing experience! would absolutely love to work with big brothers again. not only efficient, but friendly too -
Review 76 (2024-08-13 - Rating: 5)
Chuck saved us! My son flushed something on a Sunday and clogged up the whole place. But even after hours Chuck came and worked till our toilet worked again. So grateful for you guys! -
Review 77 (2024-11-30 - Rating: 5)
We had a pipe break the day before Thanksgiving. Tanner C fixed it quickly and it looks so much better than it did!!! Thank you Tanner and Big Brother! -
Review 78 (2024-08-26 - Rating: 5)
Joe was fantastic! Great to work with, extremely professional, and fixed my garbage disposal so quickly and efficiently! Highly recommend Joe for all services. -
Review 79 (2024-12-08 - Rating: 5)
Referred by a friend. Had some plumbing work done in our bathroom. They were professional and very clean! Would recommend -
Review 80 (2024-04-15 - Rating: 5)
Big Brothers Home Services provided exceptional service, with Jason being incredibly efficient and friendly during his visit to my home. He swiftly resolved the issues at hand, displaying a high level of professionalism and expertise. Not only was the job completed promptly, but Jasons amiable demeanor made the entire experience pleasant and stress-free. I highly recommend Big Brothers Home Services for their outstanding work and personable approach to customer service. -
Review 81 (2024-07-18 - Rating: 5)
My technician, Frank, was very knowledgeable and anxious to be of help. He immediately scheduled Epic to come inspect for water damage. These guys are honestly great! -
Review 82 (2024-11-25 - Rating: 5)
Chase is the best at his job! He did it in good time and made sure it stays fixed! I recommen him! -
Review 83 (2024-05-27 - Rating: 5)
I had two sinks in the basement that needed to be fixed from the sink to the outside and I called Kevin and he came out as soon as he could, and he was such a nice guy. I canāt believe how friendly and nice he was almost welcoming someone youāve known all your life into your home and he explained everything and said he could come back on Monday even though that was still a holiday, and the price wouldnāt be as much so we made an appointment for Monday and he wouldāve been here 8 oāclock but last night my daughters husband has a brother thatās a Plumber and knowing what a financial strain weāve been in lately he came and done it for me I just wanna say they would have Kevin do it and any problems I have next time with plumbing you guys would be the first ones I call youāre very friendly great service and Iām sure your company would do well -
Review 84 (2024-11-07 - Rating: 5)
Frank and Nick are so kind and through. On time, pleasant, clean, and most importantly honest. Do yourself a favor and call them first! -
Review 85 (2024-12-06 - Rating: 5)
Kevin was nice and well informed and did a great job replacing my disposal. Would recommend this company -
Review 86 (2023-11-21 - Rating: 5)
I had Bruce and Frank come out to my house today to check out a leak on my water heater. Ultimately they didnt end up fixing anything but heres why... they werent even the slightest bit pushy, which I greatly appreciated! They were completely transparent and they talked over my options with me and even waited patiently for my wife and I to discuss what we wanted to do. They even started making phone calls on my behalf to try to find the replacement part that i needed. I decided to tackle the repair myself which they were both 100% supportive of. However, I had them give me information and advice on a few other plumbing questions I had and booked for future services. I really felt like they valued and respected my needs and decisions. They built quotes for me instantly on their tablet and were upfront and transparent about those as well. I dont feel at all like they were trying to sell me anything that I didnt need and the pricing seems reasonable. This was by far the best and most comfortable experience Ive ever had with a service company. Thank you Bruce and Frank! I look forward to having you guys here next month for the work that I did book with you! -
Review 87 (2024-10-09 - Rating: 5)
Kevin was great . He replaced the disposal and made sure there were no leaks. 5 stars -
Review 88 (2024-04-23 - Rating: 5)
Ive never had plumbers come in pairs before but I really liked it. We have an old house with a lot of problems and they were able to talk to each other and figure out the best plan for us and potential long term solutions. I also really appreciated how clear they were at explaining what the problem was and why they were deciding to do it one way over the other. They were very respectful, very nice, and very professional. -
Review 89 (2024-09-11 - Rating: 5)
Frank Nick and Jimmy came over and assessed my situation with my septic tank and pointed me in the right direction. Thank you. Definitely call again. -
Review 90 (2024-10-07 - Rating: 5)
Have had Joe fix a slow draining tub and Kevin replaced my PRV and fixed the water pressure problem I was experiencing. Friendly and professional. -
Review 91 (2024-07-17 - Rating: 5)
Kevin and Joe did an excellent job. They clearly explained all of my options so I could make the best choice. I highly recommend! -
Review 92 (2024-06-28 - Rating: 5)
Chuck came over to address plumbing for appliances in our property! Without question he is an expert in the field and was able to get us taken care of with high quality and efficiency! Appreciate the work and will be calling him again. -
Review 93 (2023-12-15 - Rating: 5)
I had a huge plumbing job that needed to be done ASAP. I called Big Brothers Home services, they got me a price, which was very reasonable, and had a couple of guys there the next morning. They did a great job, both were very polite. Gabe stood out to me because he took time to patiently answer all of my questions. Gabe, and Big Bros, definitely have my business for life! -
Review 94 (2024-06-25 - Rating: 5)
We had Big Brothers come in to fix our garbage disposal ā worked with Kevin and he was super knowledgeable and easy to work with. Did a great job! -
Review 95 (2024-06-11 - Rating: 5)
I absolutely loved Beau! He came in looked at the issue and actually did research to find out what the issue was that we were having when other companies came in looked at it and recommended replacing with something expensive and that would be worse with hard water. He was very knowledgeable and when he didnt know something he actually asked around for the answer instead of giving a cheap fix it answer. Would recommend him to anyone needing plumbing help! -
Review 96 (2024-12-21 - Rating: 5)
Very kind and professional. They came out and fixed my problem very quickly. Absolutely amazing service! -
Review 97 (2024-12-04 - Rating: 5)
Kutler helped move some plumbing for a bathroom remodel and we had a leaking pipe flooding into my crawl spaces as well and he completed the jobs fast and was super friendly! -
Review 98 (2024-04-05 - Rating: 5)
Nick was fast, efficient and courteous with a drain cleaning. Up front pricing and different options given right away, so I could think about next steps if the first one didnt work to clear it. He thoroughly checked and made sure all the drains were flowing well before leaving and even made friends with our doggo šWill definitely use these guys again for drain cleaning! -
Review 99 (2024-12-17 - Rating: 5)
Frank came ontime and got my sink working in ten minutes. Very friendly and professional. Little costy. -
Review 100 (2024-11-06 - Rating: 5)
Kevin was great, did a great & effiecent with his work we would ask for him in the ruture -
Review 101 (2024-08-24 - Rating: 5)
Kevin from big brother homes services replace my dads water heater and got his water pressure under control super professional and did a great job -
Review 102 (2024-10-24 - Rating: 5)
Frank came out and help me with a leak in my home. He was awesome, highly recommend. -
Review 103 (2024-02-12 - Rating: 5)
I have a little baby and one night discovered no hot water, so I needed a repair quickly. I was able to get an appointment to look at the water heater the next morning. Nate was so great to work with. He was honest, easy to talk to, helped me understand my options, and quick to repair the problem. He even showed me what to do in case the pilot light goes out in the future. Could not recommend Big Brothers enough!! -
Review 104 (2024-07-15 - Rating: 5)
Iām so glad I called Big Brothers Home Services! The technician was so skilled and professional. He took care of my problem and did an amazing job! Thank you so much!! -
Review 105 (2024-12-06 - Rating: 5)
Big brothers is an amazing company! they are super friendly to work with iām sticking with this company for good! -
Review 106 (2024-04-30 - Rating: 5)
The customer service was excellent when I called, and they were punctual with the appointment time. When Kevin showed up to complete the work he was diligent with the diagnosis and efficient with the replacement of the parts even going so far as to explain some of the associated assemblies and what to watch out for in the future. -
Review 107 (2024-05-17 - Rating: 5)
I had a shower that continue to run it would not shut off. I was taking a shower to go to bed. This was late in the evening and I was terrified it would flood my home. I called Big Brothers and they came immediately to assess the problem and was able to turn the water off. This could have ruined my house. Many companies say they are a 24 hour service they are not!!!! But Big Brothers are a 24 hour service company. I am very impressed by how professional they are. I highly recommend this company. -
Review 108 (2024-02-14 - Rating: 5)
Ricardo was super helpful and knowledgeable. He was the second plumber that we had out for a blocked drain and he was very thorough in identifying the root cause of the blockage and was able to fix it in a very reasonable time. He was amazing and would totally recommend him. -
Review 109 (2024-11-28 - Rating: 5)
Happy I choose big brothers service, punctual, and fair pricing. Will recommend to all my friends -
Review 110 (2024-08-30 - Rating: 5)
Kevin came over and replaced my PRV and his prices were competitive with other companies and they have good warranties I highly recommend this company and kevin -
Review 111 (2024-07-05 - Rating: 5)
Kevin showed up on the 4th of July. Beyond friendly and helpful. Massive plumbing issue and had my water back on in an hour. Big brothers especially Kevin rocks! -
Review 112 (2024-10-07 - Rating: 5)
Chuck was a very nice man he did a awesome job. Now we have our shower back. Thank you big brother -
Review 113 (2024-11-06 - Rating: 5)
Kevin was very thorough and understanding, he was very friendly, and was great with the dog being around. Thank you! -
Review 114 (2024-11-15 - Rating: 5)
Just want to acknowledge Big Brothers plumbing and their team for excellent service! Big shout out to Chuck for his hard work thank you. -
Review 115 (2024-01-16 - Rating: 5)
I am remodeling my bathroom and needed to move drains and the toilet. Nate came the day after I contacted them. Gave me a super good price and did the job. Super nice guy, he did an awesome job and worked with me in everything I needed done. It was super great service. I need other projects done and Ill for sure call them back -
Review 116 (2024-05-16 - Rating: 5)
Called big brothers home services to install a washer box and new main shut off Kevin was the plumber who came over. very nice and professional and his prices were competitive with other companies, we went with him and he was efficient and knowledgeable everything looks great i would definitely recommend this company -
Review 117 (2024-12-04 - Rating: 5)
Big brothers gave me amazing service and honest work. could not be happier with the experience of working with them -
Review 118 (2024-12-04 - Rating: 5)
Worked with Kutler on a leak under our toilet. Quick, great service would highly recommend -
Review 119 (2024-03-04 - Rating: 5)
Big Brother Home Services had an appointment set up for me quick and fast! Frank showed up and was very helpful! He was very professional and friendly! He showed me the different options and payment plans for my broken water line. Thank you Frank and Big Brothers Home Services! -
Review 120 (2024-06-08 - Rating: 5)
Kevin did a great job fixing the outdoor faucet and went over the top to make sure I was happy with his work. Great company to work with and good warranties. -
Review 121 (2024-12-15 - Rating: 5)
Kevin was great he knew exactly what to do and completed the service in a timely manner -
Review 122 (2024-02-03 - Rating: 5)
Nick was our technician and he was awesome! Super helpful, always on time, and fixed my plumbing probs like a pro. Cant recommend him and this company enough ā five stars all the way! -
Review 123 (2024-08-14 - Rating: 5)
Joe was very professional, thoural and found the leak right away. I would recommend Big Brother to my family and friends. -
Review 124 (2024-09-03 - Rating: 5)
Kevin did a great job in sales and installation. We would have him back anytime. -
Review 125 (2024-02-01 - Rating: 5)
My husband Ben and I have had great experiences with Big Brothers Home Service. The quality of their work is consistently outstanding, exceeding our expectations every time. I was completely impressed with their professionalism and customer service. We highly recommend Big Brothers! -
Review 126 (2024-02-16 - Rating: 5)
Bruce was amazing at solving a very difficult problem in my home. My water softener had broken and was leaking resin into my water heater and throughout my entire house. Nothing was working, and he worked relentlessly to clean all of my pipes. The resin was in every toilet, shower and bathtub, every faucet, the disposal and everything water comes out of. It was an absolute nightmare, and he was patient and supportive of me and was willing to go the extra mile to help me and see the disaster through to the end. He assured me that if I has any problems or questions to call and he would help me. He is a Godsend. -
Review 127 (2023-08-20 - Rating: 5)
I called Big Brothers to come and have my main sewer cleaned and a camera inspection after having a small flood in our laundry room. They came out the next day after calling them and immediately cleaned out our drain. When doing the camera inspection, they let me see the camera in real time with them. We found two tree roots growing into my sewer main. They gave various options and really laid out which each one would do for us. It was very helpful and once we chose, got permits that day to start work the next! Frank was awesome to work with and really made this whole process so much less stressful! Thank you guys so much for all the work and help in choosing what was best! -
Review 128 (2024-03-04 - Rating: 5)
Nick and Gabe were so great to work with. They went above and beyond what I had asked for. I will definitely use Big Brothers when I replace my water heater or any other plumbing need. Thank you so much for your great service. -
Review 129 (2024-12-04 - Rating: 5)
I had a great experience working with big brothers!! 5 stars definitely would recommend! -
Review 130 (2024-02-29 - Rating: 5)
Nick and Frank have been absolutely amazing over here at my house. They came last year and helped me during an emergency flood and they are back this year doing repairs and I absolutely love their customer service. These guys need a raise!! -
Review 131 (2024-01-29 - Rating: 5)
If they offered more than home services...Id trust them with that too. Safe, reliable, available, considerate, and HONEST. They were more than I expected in the best way possible. If you choose Big Brothers Home Services you can be confident in their solutions, skills, and knowledge. I will 100% recommend them to all of my neighbors! -
Review 132 (2024-08-24 - Rating: 5)
Chuck is extremely reliably, responded immediately. Came to assist with the problem late at night when we needed help fast. -
Review 133 (2023-06-07 - Rating: 5)
Cruz was an awesome technician. He knew exactly what he was doing. Very personable and it was very evident that he likes his job. We now donāt have to stand in water while talking a shower. Big Brother Home Services is very lucky to have such a dedicated team member. And when we need help again you will be our first call.Thank you. -
Review 134 (2024-05-07 - Rating: 5)
We ran into a leak with our secondary water. They let us know what the prices would be to fix the leak as well as updating some older hardware that would likely spring a leak soon. They also gave us a discount on some other work that came up as things went along. Plumbing isnāt cheap but honest ones who warranty their work are completely worth it! -
Review 135 (2024-04-04 - Rating: 5)
Nick from Big Brother really assisted us tremendously, he was willing to work around our funding as we just had a baby and really did alot for our individual circumstance with his overhead. Would recommend any day with how personable, professional and incredible of service was provided. -
Review 136 (2024-10-17 - Rating: 5)
Great service quick and efficient. Service technician Kevin did a great job!I would recommend them highly! -
Review 137 (2024-05-06 - Rating: 5)
Highly recommend this company. I got quotes from other companys these guys were reasonably priced compared to big name competition. John was very professional and did an amazing job on my Hvac system. -
Review 138 (2024-01-24 - Rating: 5)
I had an outside pipe burst on the day I was flying out to see family in Arizona. I contacted Irene (a wonderful, caring woman) explained the predicament and she got a repair man on his way. Mike got there far before the estimated time, listened to me and my somewhat anxious situation, checked the pipe.He then came up with an amazing plan that allowed me to reschedule for the day I returned. On the scheduled day he came to so my repairs explained all he had done and even tolerated my nosey beagle with such a positive attitude. I am so appreciate of this company and have used them prior to this repair but had no idea how good they really are until they allowed my to go on vacation with no interruptions.evy, ogden -
Review 139 (2024-05-01 - Rating: 5)
I had John Lane out to my home for HVAC services! He was fantastic! He was very informative, gave me great options, and helped me get my system running!! Definitely 5/5 stars for him!! -
Review 140 (2024-07-12 - Rating: 5)
Chuck came to help us today. He was great, communicated the issue he found, and was very clear. Awesome guy. -
Review 141 (2024-09-24 - Rating: 5)
Punctual, Professional, and Budget Friendly. I recommend giving them a call the next time youre in search of a plumber. -
Review 142 (2024-04-25 - Rating: 5)
I had John come out to look at my HVAC System, he was very knowledgeable and professional! He took the time to explain was going on with my system and what it would take to fix the issue. I will make sure to request John for all my future HCAC services. :) -
Review 143 (2023-10-06 - Rating: 5)
I live in an old house and my plumbing got backed up due to roots growing into the joints of my pipes. I needed help fast and they came right away. Dalyn was the first to come unclog everything and was kind and quick. Frank is the one overseeing the bigger project to fix the ārootā cause and heās been amazing! Explained everything thoroughly and was straight with me. Also showed me the video footage of the lines and was patient to walk me through everything so I could understand and make the decision that was best for me. I always am careful of who I let in and around my home so Iām relieved to have found this company. They send a pic and bio of anyone coming to your house. Everyone has been friendly and no one has had a butt crack hanging out. š Thank you so much for your help!!! -
Review 144 (2024-12-07 - Rating: 5)
Found them on FB marketplace and they responded quickly to my message. Cutler came out and looked at my water heater situation and gave me several great options. He was very honest and open about costs and different options and that was very refreshing. Selling me something i did not need was not his priority. Nice to see someone with real integrity in the industry. -
Review 145 (2023-11-14 - Rating: 5)
Frank was an absolute Godsend when the water main in my basement sprung a leak. It was a huge project that required a weeks worth of investigating and digging and testing to find and fix the leak, and through it all Frank was there to take my calls, answer my questions, walk me through the process, and explain every step. He was professional and a clear and responsive communicator. Would highly recommend! -
Review 146 (2024-08-26 - Rating: 5)
Chuck did an awesome job! He did just what I need in plumbing. It look great too. -
Review 147 (2024-11-27 - Rating: 5)
We called Big Brothers because we saw the good reviews. Our basement shower head was stuck and needed replacing. Cutler came within a couple of hours and explained everything to me of how to replace the part. He was very knowledgeable and kind and took his time to make sure everything worked. Thank you! We will definitely call you again! š -
Review 148 (2024-09-28 - Rating: 5)
Kevin was professional and skillful and solved my leaking problem very quickly I highly recommend this company -
Review 149 (2023-05-03 - Rating: 5)
Frank and Dalyn provided excellent customer Service. They were timely, knowledgeable and truly listened to my concerns. They take great care in their work and always made sure I was satisfied with their responses and comments. Not only that, Frank was always available to address any post concerns or questions I had regarding the job at hand. I truly believe that Big Brothers are the BEST in their profession!! Sincerely, Thank you!!Arthur, satisfied customer! -
Review 150 (2023-06-10 - Rating: 5)
We are extremely pleased with the work by Cruz and Dalyn with Big Brothers Home Services! They took the time to explain things and after working hard all day installing a water heater and soft water system, didnt leave until they knew we were completely satisfied. They were prompt, dependable and did exactly what was promised. Well definitely use them again and feel confident recommending them to family and friends. Thank you! -
Review 151 (2024-09-13 - Rating: 5)
Kevin did outstanding work, very courteous and professional in servicing my shower -
Review 152 (2023-01-13 - Rating: 5)
Cruz was amazing! We initially had him come to fix the leak in our sink but we discovered there was a hole in the hose because our water softener wasnāt working (too old). Two days later he installed the new water softener and everything is working smoothly! He was fantastic to work with and we will definitely not be using anyone else for any future plumbing needs. Thanks for all you did for us. -
Review 153 (2023-05-31 - Rating: 5)
I am so impressed with my water heater installation. Cruz and the team came in, explained the process and provided education on the equipment.This has been an absolutely awesome experience seeing the team work really well and efficiently. They had one in training and just by their presentation and commitment to their work, I have no doubt hes receiving the best training possible. These guys are super pros. I am glad I did not hesitate to call this company. I will hire again for sure for any future plumbing issues. -
Review 154 (2023-07-31 - Rating: 5)
My husband and I have issues with our plumbing since November. We had Cruz come out today and he helped us so much. Answered our questions. Gave us a positive outlook on what the next step truly is. Very professional and positive. I would recommend this company to anyone. -
Review 155 (2024-03-21 - Rating: 5)
Granger water wasnt able to consistently provide us clean water (although they said its safe to drink...) which is obviously a no go, especially with 3 kids. We called Big Brothers and they were able to install a water softener, tankless water heater, and sediment prefilter. This is the cleanest our water has ever been! -
Review 156 (2024-05-23 - Rating: 5)
Kevin came on time and was extrimely polite and professional. The job he performed was outstanding. He went an extra mile to explain the issue, fix and future maintainance. -
Review 157 (2024-12-09 - Rating: 5)
Great experience overall! Big Brother Services were amazing from the get go with the ease of booking an appt. by Avery, to sending out CHUCK THE MAN within less than an hour. Chuck was knowledgeable, swift, efficient and clean with his work! Happy customer here! Thank you CHUCK and Big Brother Services!! -
Review 158 (2024-02-10 - Rating: 5)
Ricardo was incredible!!! He was kind, fast and efficient. He fixed our clog, informed us on the issue, and deep cleaned our sink and cabinets. So grateful we found him. Thank you Ricardo! -
Review 159 (2024-12-14 - Rating: 5)
Reached out to multiple vendors for same day water heater replacement and Big Brothers Home Services was the first to respond and offer same day scheduling. Kevin came out, inspected our water heater and was able to install the replacement within a few hours. Highly recommend for great service and quick response time. -
Review 160 (2024-11-05 - Rating: 5)
Nick was amazing. Very helpful and quick. Would highly recommend! -
Review 161 (2023-12-04 - Rating: 5)
We had a leak in our pipes reveal itself on a Sunday. Called Big Brothers Home Services and they were out to our place within an hour. They located the leak and fixed it. They were professional and prompt to get our water back on. Nate was our plumber, and he was friendly, fast, and knowledgeable. Thanks! -
Review 162 (2024-07-22 - Rating: 5)
Chuck did a great job. On time , professional, quick but did the job right and left area clean. -
Review 163 (2023-09-22 - Rating: 5)
Big Brothers Home Services is a well run company with friendly and knowledgeable technicians. They provided a detailed explanation of the job and cost before starting. I had a large job lining old pipes and replacing a portion of the sewer line in a 50 year old house. The two Tanners completed the job on time and with minimal disruption to the occupants. Very happy with the two Tanners who were friendly and patient in explaining the process. I will certainly use Big Brothers in the future. -
Review 164 (2023-07-20 - Rating: 5)
Absolutely amazing - Cruz fixed our drain in 10 minutes and left our basement perfectly clean. I was so impressed with his work and professionalism. Gave us good advice about future issues but without being too pushy. Thank you so much!!! -
Review 165 (2024-08-06 - Rating: 5)
Kevin gave us great service and made time to explain his work and gave tips on how to avoid future mishaps. -
Review 166 (2024-12-06 - Rating: 5)
Great work by them! i loved how they handled my situation -
Review 167 (2023-05-05 - Rating: 5)
I would strongly recommend Big Brothers Home Services.These guys were really professional about how they do things and gave my wife and I peace of mind. Franklin and Jordan insured we found the best package for our ac unit and furnace. That was cost effective and reliable plus included a warranty. They didnt leave until everything was working and we understand how to use the system. Again I strongly recommend this company to assist with your hvac and plumbing needs. -
Review 168 (2024-04-03 - Rating: 5)
I was very impressed with Big Brothers. From start to finish they were very professional.Nick explained other things I could do after my clogged drain was cleared. I would highly recommend this company. -
Review 169 (2024-04-02 - Rating: 5)
These guys are amazing! Very thorough. They took time to answer all of our questions and make sure we fully understood what was happening. I highly recommend Big Brothers Home Services -
Review 170 (2024-01-15 - Rating: 5)
I looked up local plumbers and BIG Brothers popped up first I called them for a drain cleaning service and the process was pretty easy. The technician showed up on time and was very thorough.. long story short I learned not to put eggshells down the drain. -
Review 171 (2023-10-17 - Rating: 4)
Our water heater went out with a bang, looking for someone to ck it out we read some great reviews about Big Brothers home services so decided to give them a try. Very happy with Dominic and his professionalism, knowledge and know how. -
Review 172 (2023-10-09 - Rating: 5)
The guys did an amazing job with my broken disposal. It was fixed in under an hour and they came to fix it on the same day that I calledā¦ which was so incredibly helpful because the smell was beyond awful. I canāt recommend these guys enough! Donāt hesitate to call. They will take good care of you! -
Review 173 (2024-11-26 - Rating: 5)
This Big Brother was very professional and in specific Frank helped with everything I needed. -
Review 174 (2024-09-16 - Rating: 5)
Frank was most helpful with all my questions and was incredible. Highly recommend. -
Review 175 (2023-04-21 - Rating: 5)
Big Brotherās was super helpful in getting my sump pump issue diagnose and replaced in a timely manner. They definitely helped me avoid a flood in my basement with all the snow melt! They were professional, friendly and I didnāt feel pressured to buy or do additional services. I definitely recommend! -
Review 176 (2023-05-05 - Rating: 5)
I definitely will be using Big Brothers Home Service again. Their technician Jordan, was awesome and very professional. He explained the service he performed on my AC unit and explained what I was looking at price wise for a brand new AC unit. I couldnāt be more pleased with the service he provided. Great job Jordan. Ty. -
Review 177 (2023-01-25 - Rating: 5)
Frank was AWESOME!! We had an emergency situation and he came right out to inspect our line. He was super knowledgeable and was really good about helping us understand what happened and put together a few options for us from least to most expensive. It was super stressful time but Frank helped us understand tradeoffs so we could make a decision. Then, once we decided Frank and his crew got it taken care of in a day. It was a broken drain pipe and nasty stuff backed into our basement so Frank also referred another company to do the cleanup so I really appreciated him helping us get everything taken care of. -
Review 178 (2024-01-17 - Rating: 5)
These guys awesome. They always make sure myself and the referrals I send them are taken care of with good quality work, and in a timely manner. I will definitely keep using and referring them for all my plumbing needs in the future. -
Review 179 (2023-08-22 - Rating: 5)
Frank and Mike were so polite and so helpful. Poor Mike had to snake my shower drain and deal with the big nasty hairball. There was no doubt of the results as they provided images of the gross hairball. Both worked together on doing the hydro jetting on my old galvinzed pipe. They again showed me the before and after and the assurance that the work done will suffice and set me up with a budget to descale my 1974 pipes within the next year and half. There was no hard sale and no doubt that I picked the right company. Thanks Frank and Mike !!! -
Review 180 (2024-11-10 - Rating: 5)
I had a great experience with Big Brothers Home Services. I needed a basement toilet installed after having some flooring installed. Easily scheduled and Chuck showed up on time and did a professional job and left everything better than he found it.I highly recommended this company for your needs! -
Review 181 (2023-02-18 - Rating: 5)
I had the guys in the red trucks come out and give me a bid on a sewer line replacement. I was a little uneasy on the cost so I decided to get a second opinion by Big Brothers home services. The guys in the āblue trucksā not only did I have a super pleasant experience, but they also pointed out a few other issues that were going on in my home that the other guys failed to notice. They finish the project a day ahead of time and everything went well. They even made it a point to stay until the job was completely finished so I had service every night. For now on Iām definitely going to be calling the guys in the blue trucks big brother home services. Thank Both Tanners and Ricardo. -
Review 182 (2024-01-17 - Rating: 5)
Bruce came out and took great care of us. Did a great job explaining what needed to be done, and getting it done quickly. Would definitely recommend him. -
Review 183 (2023-04-22 - Rating: 5)
Jordin came out to do a tune up on my AC they had a great special going on! He did a great job and I also signed up for the membership for plumbing, heating and air and window cleaning. Itās a great deal and I know they care about their customers. I would recommend them to everyone. -
Review 184 (2023-09-22 - Rating: 5)
I had a drain backup on me. I called Big Brothers. I had them clean the drain, jet it out to clear it for better future use, and finally send a camera down the main drain to scope the health of the pipes in our 50 year old house. They were on time, professional, friendly, knowledgeable, and I felt very reasonably priced. Thanks guys! -
Review 185 (2024-05-24 - Rating: 5)
Bo was extremely helpful when he came to give me an estimate, he answered all my questions and provided me with multiple solutions to solve the sewage issue. Excellent customer service! -
Review 186 (2024-05-21 - Rating: 5)
These guys are outstanding. Frank is amazing very patient and knowledgeable of his work definitely has the talent . I recommend them highly. -
Review 187 (2024-05-13 - Rating: 5)
Thanks Kevin for fixing the bathroom sink. Next time I will call Big Brother Home Service instead of trying to do it myself. You were courteous and helpful listening to me explain what I did. -
Review 188 (2022-06-03 - Rating: 5)
We had a fantastic experience with Big Brother Plumber, weve worked with other plumbers before and Big Brother stands far above them. They responded quickly showed up on time, didnt jerk us around, got my water heater flushed, which solved my issue, all for a reasonable price! What more could I ask? We had another plumber come out the night before and that quoted me $2500 to replace the water heater and Cruz solved the issue for under $100. For honest, quick, quality service these guys are the best!!! -
Review 189 (2024-12-31 - Rating: 5)
Solved all the issues in my rental home efficiently and effectively -
Review 190 (2023-04-28 - Rating: 5)
We had the BEST service from Cruz and Jesus. They were so kind, professional, extremely knowledgeable, and efficient. They were able to get us in same day and did the best work. Honestly, we recommend them them to everyone and will definitely be calling them for any future services. -
Review 191 (2024-03-30 - Rating: 5)
Frank was fantastic, the appointment was easily made, I got service within 3 hours, and my problem was resolved without incident for a fair price!