At Home Services

Located in Salt lake city, Utah

Address: 2394 S W Temple St, Salt Lake City, UT 84115, United States

Phone: +1 435-494-1358

Rating: 3.4

Services

Online estimates
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2020-09-22 - Rating: 5)
Had a great experience with At Home Services. They helped us by re-building a very large wood wheelchair ramp, keeping a small budget in mind. It turned out beautiful. Kelly and his helpers were very nice, and hardworking. They did this job during Covid-19 restrictions and were very respectful to the fact that we have a medically fragile person in our home, and wore masks when they needed to speak with us. Thanks!!

Review 2 (2023-05-24 - Rating: 5)
I was referred to this company for service on my air conditioner and had read the reviews and wasn’t feeling very confident with them. When the technician arrived I told him I wasn’t pleased with all the negative reviews. He introduced himself (Tony) and explained he was now the new owner and he had laid off all of the technicians that had worked with this company. He was doing all of the repairs himself until he could find well qualified personnel. He was right on time 11am on Monday. Determined what the problem was and submitted his recommendation to Choice before he left my home. He called me Wednesday morning and said he had not received approval from Choice. I sent Choice a message and explained that we were awaiting their go ahead. I had barely sent the message and Tony called and said he had received approval and asked if I was going to be home and he was on his way. He fixed the air conditioner and checked the vents inside. Claim was submitted; analyzed and repaired within five days. Tony is very pleasant and professional. I hope he and his company succeeds! Customer satisfaction all the way.

Review 3 (2020-07-07 - Rating: 5)
I have had a great experience with Chris, Antonio and their office team. Our A/C basically had a leak and for a couple of years the leak was just not evident so refrigerant refills were the past cure. This year Chris was the person who came out that was sent by American Home Shield warranties. Immediately Chris saw that the issue was a leak which was more visible. He refilled the refrigerant as we were used to, but he also placed an order in with the warranty company to replace our outside unit. Within a weeks period we were notified that a replacement was on its way and the team would be installing it. Today Chris and Antonio replaced our unit, it took them all but a couple of hours. Our house is now cooling up again and we feel better knowing that this is a new unit.Thank you At Home Services and American Home Shield.

Review 4 (2017-06-23 - Rating: 5)
This is the second company our home warranty sent out because the first company utterly failed. After our home warranty contacted them, they got in touch with us the next business day. Their tech, Mike, came out and politely listened to what i had to say about what the other company had done, then he did some additional diagnosing. he politely listened to our concerns, because it was an older unit. fast forward to next week, in which he had kept in contact with us, and he had gotten approval to replace our unit. They made the appointment with us and actually arrived an hour earlier than stated.Awesome job Mike. we really appreciate your professionalism.

Review 5 (2020-02-03 - Rating: 5)
I used At Home services through my home warranty company and was thoroughly impressed with their help. I had originally requested an electrician, but once he was in my phone, he ended up also helping with a few additional odds and ends that were a huge help. He explained everything he was doing, and truly went above and beyond to help me in any way he could. Can’t recommend them enough and will absolutely be using them in the future.

Review 6 (2020-01-12 - Rating: 5)
We have had two very good experiences with At Home, which provided us with service requested through our home warranty. Dale fixed our oven and diagnosed our microwave (which was not easily repairable, so the home warranty is replacing it). His service was timely and very professional

Review 7 (2020-03-30 - Rating: 5)
Ive seen some of the negative reviews, but my experience was 5 stars. They were quick to respond to the request for warranty request. And they were on time and got the job done quickly even though they had to leave and get a part at Home Depot. They did a good job and got my water heater up and running like it is supposed to.

Review 8 (2021-07-20 - Rating: 5)
I have had Antonio come twice to my home to repair plumbing issues for me. He is not only competent and professional, but he is a joy to work with. I would trust him with any of my plumbing issues and plan on having him back when I have plumbing issues! I have also referred other people to this business based on the work that he has done for me. I will definitely use At Home Services in the future because of the his work and professionalism!

Review 9 (2021-09-28 - Rating: 5)
Had used another contractor without great results. Technician was great. Quick, knowledgeable and honest. Totally debunked what the other contractor had said regarding ordering a $600 part for our refrigerator. He merely change the settings . . . . and . . . . everything was fine!

Review 10 (2020-02-17 - Rating: 4)
Dale gave 5 star service, unfortunately the scheduling at the office is what brought the rating down. For the initial consultation I was told 4-6 and the technician arrived at 2. For the actual repair I was told 8-11 and they arrived at 1215. Apart from the scheduling everything else was great, both technicians were professional and provided great service.

Review 11 (2020-09-25 - Rating: 5)
My stove and wiring to a light fixture quit working. I called At Home Services and Dale came out and fixed them. He was very professional and helpful, with excellent customer service. I will call them again when needed and would highly recommend there services.Many thanks Dale.

Review 12 (2022-01-19 - Rating: 5)
The technician was great. Not only did he fix what he came to do, he was willing to look at a couple other issues and advise me what needed to be done to take care of the issue. He would have even done one of them if he’d had the needed part. Really went above and beyond. I will definitely use this company again.

Review 13 (2020-03-12 - Rating: 5)
Dale and Robert came by to help with our kitchen appliances. They went above and beyond what we asked for. We just needed help replacing the kick plate on our fridge but the also vacuumed out the filter, and realigned our doors to make sure we weren’t wasting energy. Thanks you two!

Review 14 (2020-05-27 - Rating: 5)
Dale and Todd were the guys the fixed both my fridge and dryer. Both were on time and very professional. They exactly know what theyre doing and gets the job done efficiently. Hopefully will not need them both again or naybe in a few years but when I did, will ask fom At Home for both guys. Thanks

Review 15 (2019-11-13 - Rating: 5)
Utah At Home Services had provided great services the two times I submitted claims through Choice Home. His technician, Dale, always on time, very professional and very kind in explaining the problem. Thanks.

Review 16 (2020-01-15 - Rating: 5)
Repaired a garage spring for me. Took them a while to get it fixed but eventually got it fixed working better then it was before door broke in first place. My only recommendation would be letting people know if u are going to be late and not letting me know when I call asking. Overall great job though

Review 17 (2020-05-08 - Rating: 5)
These guys are on top of their game! Their communication is 2nd to none. They installed a dishwasher and did a beautiful job. They also disposed of the old one. The technician was clean, polite an prompt.A+++

Review 18 (2020-04-29 - Rating: 5)
This was an excellent experience even during the difficult times we are facing. The electrician was polite, knowledgeable, easy found the problem and provided guidance. He respected the physical distancing need at this time. I highly recommend this service

Review 19 (2020-04-16 - Rating: 5)
These gusy are awesome! He came to our house to fix a HUGE hold in our wall - you can barely see where it was. The technician was SO polite, quick and did a great job. Thank you!

Review 20 (2020-05-05 - Rating: 5)
ANTONIO is the thee best!! He came on time, knowing exactly what he was doing , worked fast , he was efficient and knowledgeable. HE DESERVES 5 STARS☆☆☆☆☆!!!!!!!!! And thank you ashley and Victoria for the communication you girls are great.Dale is one star! He was opposite, please dont send him back to west valley

Review 21 (2020-05-04 - Rating: 5)
They came out right when they said they would and handled everything very professionally. Dale was very knowledgeable about the issues we were having and fixed them to our satisfaction.

Review 22 (2020-02-14 - Rating: 5)
I requested servece from at home service via american home shield. the technician Darren came at the right time and did a very neat job. definately a five star service

Review 23 (2020-07-06 - Rating: 5)
Thank you Antonio, for the great service you provided me at my home. Amazing service, professional and on time! Antonio is very knowledgeable and did a great job!Thank You!- Dave Holmes

Review 24 (2020-01-07 - Rating: 5)
Quick response and good follow up. They were easy to get ahold of and communicated well with us during our repair process.

Review 25 (2019-11-26 - Rating: 5)
I have problems with my washer and dryer and this technician came by the house he was so professional even my dog liked him and my dog doesnt like anybody.. I would be happy 2 Recommend this company

Review 26 (2020-06-05 - Rating: 5)
The technician was very experienced and friendly. Hes very confident and I look forward working with him again in the future.

Review 27 (2020-08-06 - Rating: 5)
They arrived on time. They looked at the problem and then fixed it. They also went beyond the repair to correct other items found so the problem will not repeat any time soon.

Review 28 (2019-10-02 - Rating: 4)
Antonio had to come back 4 times to fix our elusive electrical short, but he didnt give up! Got everything up and running again. Thanks

Review 29 (2020-03-09 - Rating: 4)
The service was good along with very helpful information. Need to watch billing as we were billed incorrectly. Billing quickly resolved the issue.

Review 30 (2020-04-15 - Rating: 5)
HAD SAMSUNG FRENCH DOOR TYPE REFRIGERATOR OFF WARRANTY SHUT DOWN AT 9 YEARS; CALLED ASHLEY WHO SET UP AN APPOINTMENT WITHIN 24 HRS; DALE ARRIVED( HE HAS A NUMBER OF VERY GOOD RECOMMENDATIONS) ON TIME AND FOUND THE ISSUE OF A LOOSE ADAPTOR WHICH HE REPAIRED BUT CAUTIONED THAT AN INVERTER MAY NEED REPLACEMENT BUT RECOMMENDED A 24 HOUR TEST; COOLING DID IMPROVE BUT WAS NOT NORMAL AND HE RETURNED AS PLANNED AND REPLACED THE INVERTER WHICH GOT US BACK TO NORMAL TEMPS. DALE IS TALENTED, FRIENDLY AND IM SURE IS AN EXCELLENT EMPLOYEE. COMPLETELY SATISFIED AT 24 HOURS. FAIR PRICE ON PARTS AND LABOR. ASHLEY FOLLOWED UP WITH CALL ON PERFORMANCE OF APPLIANCE.

Review 31 (2021-01-13 - Rating: 5)
Trevor did a great job on our repair, I would recommend him anytime.

Review 32 (2020-02-29 - Rating: 5)
Excellent! Service was prompt and done correctly. Technicians were very knowledgeable and professional. Highly recommended.

Review 33 (2021-09-21 - Rating: 5)
Dale was great! Friendly and efficient. diagnosed and fixed on the first visit.

Review 34 (2020-12-01 - Rating: 5)
Antonio was very professional and curtious. He answered all the questions I had. Excellent customer service.

Review 35 (2019-11-26 - Rating: 5)
Show up on time down was awesome fix my fridge its not warm anymore Would use at home services again Thank you Dale

Review 36 (2020-09-30 - Rating: 5)
Antonio knew exactly what to do and took care of the electrical problem with my dishwasher.

Review 37 (2021-08-11 - Rating: 5)
Dale text me prior to heading over. He was on time and extremely professional. He took the time to answer all my questions. Stephanie was also great. She helped explain the diagnosis to the Warranty company to ensure coverage. Thank you so much for all the help.

Review 38 (2019-12-05 - Rating: 5)
I put in a request through my home warranty company and I was contacted by at home services within 24 hours. I got an appointment the next day. Their technician Darren worked on my fireplace blower. It wasnt getting any power. He tested it and within 20 minutes he had it all fixed. At home has also worked on my garage door. Great service. Really quick response. Highly recommend them for any home repair.

Review 39 (2020-06-25 - Rating: 5)
Mike was friendly and helpful. The job was completed on time and for a reasonable cost. We found them first because of the Home Warranty company and we would use them again even if the project was not covered. Thank you very much!This was our service call today and the second time Antonio was the technician. Once again, an awesome experience. Antonio is the best and Victoria provides excellence in scheduling!Antonio terrific! He always goes the extra mile. We will always use him whenever possible. Thank you very much!.

Review 40 (2020-02-25 - Rating: 5)
Kelly provided a very timely and professional service. Recommended service provider.

Review 41 (2020-09-18 - Rating: 5)
Trevor was amazing! He went up and beyond.

Review 42 (2020-08-20 - Rating: 5)
Antonio is the BEST! He was so professional, polite, and really knows his stuff! Thank you so much for everything! You REALLY helped us out! We appreciate everything you did! You deserve 100 star rating!

Review 43 (2020-10-07 - Rating: 5)
The technicians who serviced my washing machine were professional and quick. They gave a thorough explanation of what was wrong, gave a fair quote to repair and waited for me to talk with my husband to decide. They returned the next day and quickly repaired the washer, tested it, asked if I had questions, and showed me the broken part before Ilthey left. Polite and professional in my home.

Review 44 (2020-01-31 - Rating: 5)
My warranty company took forever to get a claim properly set up and sent out for our dishwasher, but when they did At Home Services sent a great technician to come look at the problem. Dale was on time and very friendly. He let me know the situation and was able to get the dishwasher up and working until we know if well get additional dishwasher motor replacement. Thanks, Dale for some great services!

Review 45 (2020-06-05 - Rating: 5)
Excellent, honest service! What more can one ask for, new to the area, and I am glad to have found them.

Review 46 (2020-06-09 - Rating: 5)
At home services is a good customer to people with there services they offer!

Review 47 (2020-07-02 - Rating: 5)
All very good. Love the tracking app

Review 48 (2021-10-13 - Rating: 5)
Island kitchen sink issue fixed! Thanks Kelly Sturgil.

Review 49 (2020-01-23 - Rating: 4)
I was asking questions and I got great answers for help on my home.

Review 50 (2019-12-08 - Rating: 5)
Dale came out and installed a disposal and was prompt and professional and would refer anyone to use their service.