Roto-Rooter of St Augustine

Located in Saint augustine, Florida

Address: 2110 Dobbs Rd, St. Augustine, FL 32086, United States

Phone: +1 904-824-1836

Rating: 4.4

Services

Repair services
NFC mobile payments
Credit cards

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-07 - Rating: 5)
I am very pleased with all aspects of of this company. Front office was efficient and even called to let me know the plumber was on the way. Dylan arrived on time and was very thorough and quick while he replaced my wax ring and hose on the toilet. He took the time to inspect his work and do a nice clean-up job before leaving. It even came in at a price less than what I expected. I will definitely recommend them and use them in the future. Thanks

Review 2 (2025-01-04 - Rating: 5)
Paul Davis worked at my house to resolve an emergency plumbing need on a holiday weekend. He did an excellent job at making a very stressful experience a lot less stressful. He explained clearly what he needed to do to correct the issue. His work is exceptional. And he cleaned up every bit of any mess he made after he was finished. I felt as if he was someone that I could trust and was empathetic to the problem. It was a pleasure to have him be the plumber that solved my plumbing problem. I highly recommend him.

Review 3 (2024-12-18 - Rating: 5)
The older house that I just bought and moved into had a full sewer blockage within a week. Roto-Rooter of St Augustines receptionist Jennifer I think said it would probably be tomorrow unless someone ended a job early, and within minutes she called to tell me someone was on the way! Malachi and his assistant went right to work, and I think they did a great job, they did not rush and were very thorough. I am very impressed with everyone here, and I very much recommend them!

Review 4 (2025-01-06 - Rating: 5)
Highest recommendation!!! These guys saved the day. My main sewer line backed up. They came Sunday night at 10:30. Unfortunately, the main line at the end of the driveway collapsed and filled with mud and sand. The tech recommended I call the county/city. Unfortunately, the county refused to fix it because it is HOA responsibility. After a week of fighting with HOA and numerous problems with their chosen contractor, the HOA lawyer refused to fix it. I called Roto Rooter back at 8:30 pm. Jeremy, the owner answered and agreed to come out the next day. He and Paul brought everything they needed to open the driveway, fix the pipe and fill the hole back in. All work was done by lunch. The best part was they did it for less than half the estimate from the HOA’s contractor.Hire these guys and don’t be fooled by those so-called “local guys”. This Roto Rooter is locally owned and operated by a real local guy with the latest and best equipment. Furthermore, he is fair with the price.

Review 5 (2024-12-10 - Rating: 5)
Paul did an excellent job of replacing our hard to access hot water heater, as well as two shut off valves. He showed up in the timeframe he was scheduled, the office let me know ahead of time when he would be at my home. He kindly answered all of my questions, and completed the work in a very professional manner.

Review 6 (2024-12-28 - Rating: 5)
Terrific service in an emergency where the toilets were backing up into a central location. My service tech Dylan assessed all three businesses before determining the location of the problem and unknowing of the layout of the underground sewers. He began work on the flag business where the sewage was running into the bathroom from beneath the toilet. He snaked the system, heard some running, was not satisfied with what he heard and not only re-snaked but laid an industrial vac on the clean out and on the pipe beneath the toilet. He noticed a faulty piece on the floor where the unit sits and he replaced the piece, rewaxed the area, scraped the old mastic away and had me operational in under two hours after being out of service for two nights. Cudos to the office staff who rescheduled me three times from 3-5 to 1-3 to 9:30. Awesome response and a live entity, not a machine and definitely someone who could connect with people, knew her job and worked the problem for a weary, less than at his best customer. One thousand percent recommend these fine people and anyone who needs more see me at the flag business on St George Street

Review 7 (2024-12-06 - Rating: 5)
I had a water leak at the shut off at the box. The team of Roto Rooter where professional and efficient. I was called out of town on business and they worked effectively with me remotely and my family on site. They are now my go to service provider. I highly recommend their service. Carlos is a rock star!

Review 8 (2024-11-22 - Rating: 5)
Steven absolutely saved the day! He was extremely knowledgeable, professional, helpful and prompt! I received the run-around from other companies before calling him, and now I know where and who to call to get things done quickly and correctly! 5 stars aren’t enough!

Review 9 (2024-10-26 - Rating: 5)
Very helpful and reasonably priced. Paul was our service tech. He did a great job and was very efficient, but also took his time to make sure our drains were completely cleared. Would definitely recommend! Thank you guys so much!

Review 10 (2024-10-22 - Rating: 5)
So thankful for Carlos coming to our house and having all the skills ,knowledge and experience to fix our drain issues! I no longer have to stand in water and watch it rise while I shower 🥳Thank you so much for your service and support!!! Y’all are the best and I’m so thankful!!!

Review 11 (2024-06-26 - Rating: 5)
Carlos did a phenomenal job on a very difficult pipe replacement in my home. It involved going into an extremely tight crawl space under my house.I was honestly blown away how easy Carlos made it look!Thanks again! I highly recommend this Roto Rooter team!I would have Carlos work on my home any day!

Review 12 (2024-12-11 - Rating: 5)
We had a toilet that gave up on being a toilet and Roto rooter sent an angel named Paul over to help us out fast. Great service, good price and a smooth experience.

Review 13 (2024-08-03 - Rating: 5)
Had a slab leak in my home . Called roto -rooter and had fixed in two days .I want to thank Paul and his crew they were great and done a wonderful job. Would definitely use them again. Thanks again. Mrs. Scheller

Review 14 (2024-07-01 - Rating: 5)
If you’re in the St Augustine area, this is the only plumber you should use or trust. My parents have used them for years. They’re reliable, affordable, and completed the work quickly without leaving a single spot. Malachi was our technician he was super friendly and worked diligently to clear our kitchen drain. Would 100% recommend.

Review 15 (2024-07-02 - Rating: 5)
We have a vacation rental in St. Augustine and we were out of town when our tenants had a problem. So we had to coordinate everything on the phone, which was easy and convenient. The service was fast and efficient, Carlos did an awesome job. We are happy and our tenants are happy, too!

Review 16 (2024-04-03 - Rating: 5)
I had an issue with a leaking toilet valve in the morning. I called roto rooter and they had a technician here within 30 minutes. Carlos was prompt, polite, and did excellent work. We asked him to check all the other valves for the sinks and toilets in the house and he did so with a smile on his face, recommending those things that needed attention and being honest about those that did not. If/when I need service again, I will be asking for Carlos. Thank you!

Review 17 (2024-02-07 - Rating: 5)
I called because my kitchen sink was backed up. They sent Paul and Dylan out right away. They were very knowledgeable and kept me informed throughout the process. They snaked the kitchen line thoroughly and left the place spotless when they were done. You rarely find people these days that are knowledgeable and actually care about the work the perform, but Roto RooterSt. Augustine has them. And very affordable to top it off. They’ll be my first call for all my future plumbing needs.

Review 18 (2024-07-30 - Rating: 5)
Roto Rooter came on time. Malachi quickly assessed my slow flushing toilets and rectified the situation. Pleasant, efficient & honest!

Review 19 (2024-01-06 - Rating: 5)
Great job as usual. Ive been using them for the last 12 years and have always had a wonderful experience. Paul explained what he was going to do, flushed my hot water heater and replaced the coils. Very knowledgeable, and quick, reliable service. Will continue to use them for all my plumbing needs.

Review 20 (2024-01-13 - Rating: 5)
Roto Rooter St. Augustine is genuinely a top tier organization. Whether you get Jeremy, Gary, Paul, or any of the other qualified techs out to your house you will be pleased. The office staff is awesome! Jen, Jess, and Lori will get you scheduled up in a timely manner. I can say all of this with first hand knowledge. This company operates with integrity, what more could you ask for? If I could give more than five stars I would!

Review 21 (2024-11-15 - Rating: 5)
Had a water line from my upstairs bathroom break and Paul Davis came to the house and fixed during after hours. He came out to the house real quick.

Review 22 (2023-05-22 - Rating: 5)
We had a plumbing leak and had to shut water off to the house to stop it. Called rotor rooter and they had Carlos come out the same day. Carlos was very professional, polite, detailed and did an excellent job. Were pleased with the service. We have use them before and will definitely will use them again if needed.

Review 23 (2024-06-21 - Rating: 5)
Malachi Romans did a first-rate job. He was courteous, professional, and efficient. I will gladly recommend him to anyone in need of plumbing services.

Review 24 (2024-01-24 - Rating: 5)
Called out Roto Rooter for water backing up in shower and couldn’t have been happier with Paul Davis their plumber. He gave me the option of waiting but really needed them asap and he was here within the hour. Great service and happy to recommend. Thank you

Review 25 (2024-04-19 - Rating: 5)
Malachi and Sean did a great job replacing a broken pipe outside of my house. They were very quick and even gave me a senior discount 😁!! If I ever need a plumber again I will call Roto Rooter….they are The Best!!! 😁😁😁

Review 26 (2024-05-09 - Rating: 5)
I normally don’t leave reviews but I don’t see this kind of pride in someone’s work that much anymore. Service was great. It was that I needed more help with something after and Carlo’s said to call company he would leave a message, that he would come back and help. He actually did it. I wish more companies had workers like Carlos. I highly recommend this company!

Review 27 (2024-05-11 - Rating: 5)
My parents had a major pipe backup. Paul came out on the weekend and got things fixed. He was knowledgeable, efficient and kind! Thanks Paul and Roto-Rooter!

Review 28 (2023-09-09 - Rating: 5)
We had an emergency Saturday service. We called a few plumbers claiming to have 24/7 service and none were able to accommodate us until we called Roto Rooter of St. Augustine. Their dispatch called us back within 10 minutes of our initial conversation confirming a tech would be at our home within a matter of hours. Their weekend emergency up charge was also reasonable - I didn’t feel like we were being taken advantage of. The technician was extremely courteous and professional and had us up and running in less than an hour!

Review 29 (2024-02-26 - Rating: 5)
Paul and Bryan did a great job , they were very professional, courteous as well as knowledgeable. I could not be more satisfied. If and when I need plumbing assistance, I will not hesitate to call them.

Review 30 (2023-06-02 - Rating: 5)
Needed some work done on two toilet tanks. Carlos was timely, personable, honest, transparent, and professional. He completed the work efficiently and made sure to clean up after himself. We have been using Roto-Rooter for almost 10 years and will continue to call them when plumbing issues arise.

Review 31 (2023-10-27 - Rating: 5)
Jeremy Ettlinger and his company are amazing. I’ve had nothing but great service and experiences. They are very prompt to answer and to perform the services they promised. Very upfront and straightforward pricing. No surprises. Not only do I use them myself, but I recommend all my real estate customers as well.

Review 32 (2023-07-20 - Rating: 5)
I had a water leak under my mobile home, which is low to the ground, not easy. It was fixed perfectly by Paul Davis and his helper Keyon, both in the Saint Augustine office. First of all they where polite, and very understanding and just plain nice. All who answered the original call where professional, big Thank you to Jennifer. Response time was fast, and by the way, reasonable. Please do not hesitate to use Rotor Rooter in Saint Augustine. I am beyond pleased and grateful.

Review 33 (2023-10-09 - Rating: 5)
We had a blockage in the main drain line that was causing sewer gases to vent into the kitchen sink when draining the washing machine.On the first visit, they werent able to clear the blockage and the problem persisted. But they tried again for no additional charge as the service was under warranty. This time they were successful.The plumber was friendly and provided a lot of information to help us understand the plumbing system and potential problems.Problem solved, five stars.

Review 34 (2023-04-10 - Rating: 5)
I have used Roto-Rooter of St Augustine for many years. They completely re-piped my home for me several years ago and did a fantastic job. I have used them recently for many other issues such as replacing parts in my shower fixtures and sink faucets. They saved me a lot of money by letting me know the brand of fixtures I had offered a lifetime warranty. I highly recommend them for all of your plumbing needs. Thank you Roto-Rooter!

Review 35 (2023-03-22 - Rating: 5)
I cannot say enough good things about this business. Two weeks after we bought our house one of our pipes burst under our house. I called whoever I could find on the spot and I was charged over 3500 for a patch pvc job in my small boudoir. The pipes still rattle and shake every time I turn off my shower. That was over four years ago and Ive been in search of a good, reliable, affordable, legitimate business to do all the things I wanted. A re-pipe, new tankless hot water heater, hot water line to my utility room and a line to my refrigerator for my ice maker. Didnt think that was too much to ask. Every...single...plumbing company I called to do a quote said no to at least one of the asks. Jeremy came in and within 30 minutes I had an AFFORDABLE quote and not one no. When I called the office a most pleasant lady answered any and all questions I had, took my deposit and scheduled around my schedule to make sure I was taken care of. I was called before the work crew arrived, they came in and were the MOST polite, informative and just wonderful bunch of guys. I almost miss them not being in my house! They all seemed to like each other and their job. They did the work, cleaned up, and were gone within two days. Everything that I experienced with this company was top top TOP notch. I cant be more pleased. So much that I felt compelled to write this review. If you are someone that values customer service as much as a job well done I do, with utmost confidence, recommend this business. They have gained a loyal customer for life.

Review 36 (2022-01-20 - Rating: 5)
Roto-Rooter responded quickly to my flooded home, fixing the pipe and explaining things as they went. They made me feel very comfortable and confident of their work, and were extremely friendly. They worked fast to stop the problem and then the next crew came in, just as efficiently, to dry out the wet areas and walls/floors. They also worked with me to help file my insurance claim and ensure everything was complete. I am extremely happy with the service and would highly recommend. Thank you!

Review 37 (2023-06-02 - Rating: 5)
Having to deal with plumbing issues can be a little intimidating. However, when you have an ally like the friendly and helpful staff at the Roto-Rooter in St Augustine FL there really is no pressure. The entire team takes the time to inform and explain every step. The team works tirelessly to keep you informed and to ensure that you not only get the best service and results but you also get the peace of mind knowing that every detail is right and you are in the hands of experts. This level of professionalism and expertise is unmatched in the area. You will not find a better Value for your time, money, and peace of mind. This team puts heavy stock into the value they provide in the community. You should put your trust in them.

Review 38 (2023-12-14 - Rating: 5)
Had a plumber named Carlos come by earlier this week to help us with a bad clog. He was very professional, friendly, explained what needed to be done to me before doing it, and triple-checked that the clog was fixed before leaving. Really appreciated his help!

Review 39 (2023-04-15 - Rating: 5)
They sent someone out to give us a free estimate on a replacement hot water heater. Were very pleased with our estimate and made an appointment to get it replaced as soon as possible .Edit: new date: 4/15/23: no hot water, called them on Friday, they came out Saturday morning, replaced a blown element, and everything was completed within an hour. All is good! Thank you Roto Rooter!

Review 40 (2023-04-11 - Rating: 5)
Very professional, always courteous and goes above and beyond to make sure the customer is happy. I called him twice and both times he does a consistent great job doing what was asked.I recommend this service and the name of the guy is Jeremy Ettlinger.

Review 41 (2021-02-10 - Rating: 5)
Woke up to a flood in my home. Contacted Roto-Rooter and they were there in about 40 minutes. Jeremy quickly assessed the situation, found the source of the leak and made the repair. Took about an hour including inspecting other potential trouble areas. Jeremy explained what happened and also everything he was doing.Work was done at a reasonable cost. Would use Roto-Rooter again and recommend them. My experience with them was excellent.

Review 42 (2024-01-18 - Rating: 5)
Malachi was great. Professional and courteous. Have used this company for 20+ years. Theyve always come through for us.

Review 43 (2023-11-08 - Rating: 5)
They did a great job.the men were so good and nice.My bathroom was left cleaner than before.they loved my dog and cats.I now will only use Roto Rooter .thank you Jennifer for all the help.hope you all have a great Thanksgiving 🦃

Review 44 (2024-07-10 - Rating: 5)
Malachi and Dillon worked so well together and had a good attitude

Review 45 (2024-09-02 - Rating: 5)
They always save the day! I will always use them and always recommend them!

Review 46 (2022-05-24 - Rating: 5)
Jeremy and his team helped a high profile client of mine who reached out to me knowing I knew local contractors. He was responsive and priced fairly. Its great to have vendors you can depend on .

Review 47 (2022-10-05 - Rating: 5)
Completed water restoration and mold restoration after leak in pipes! Great service and very professional! Highly recommended. Thanks for all your excellent work and hard-working staff!

Review 48 (2023-06-14 - Rating: 5)
Gary and Keon used brilliant technique to repair what we thought was hopeless. VERY professional and reassuring from the moment they arrived. Cost was also very reasonable.Thank you!

Review 49 (2022-09-16 - Rating: 5)
I called the St. Augustine Roto Rooter. They were prompt, fixed a toilet, and left no mess. The fee seemed reasonable to me. No issues or complaints. Good job.

Review 50 (2024-05-22 - Rating: 5)
Carlos came to my house to do some work. He was a very pleasant young man.

Review 51 (2023-08-01 - Rating: 5)
Paul Davis. Beyond spectacular. Perfect service from beginning to end. Confronted with an extremely difficult task. Problem solved in record time. Highly recommend.

Review 52 (2024-06-19 - Rating: 5)
Knowledgeable, friendly & clean technicians.Reasonable rates also. Highly recommend.

Review 53 (2023-12-10 - Rating: 5)
Amazing response time to an emergency situation. Got my business back up and running much quicker than I imagined could be possible. Thanks Paul

Review 54 (2021-08-07 - Rating: 5)
Had a leak at 3:00 on a Saturday and by 3:30 they had a guy out here working on it. Super nice and professional, went above and beyond to fix the problem and prevent it in the future. Thank you! Sorry I didnt get your name!

Review 55 (2024-03-20 - Rating: 5)
Great service! Would highly recommend Paul, Sean and Dylan! Wonderful crew!!

Review 56 (2021-11-12 - Rating: 5)
Called in a panic at 3:30 on Friday afternoon because a hose bib was leaking water. They were out and the problem was fixed before 5:00 pm same day. Thanks Roto-Rooter !

Review 57 (2023-03-24 - Rating: 5)
Came out in a timely fashion. Always an emergency when u call these businesses. They had to come back (not their fault)and fixed problem quickly

Review 58 (2024-06-05 - Rating: 5)
Amazing job! They came out and replaced a sink; they were professional and on point! The price was very fair and could not be happier with their service! Would highly recommend!

Review 59 (2024-07-03 - Rating: 5)
Wonderful professional work by Paul and Wren. Thank you

Review 60 (2023-07-22 - Rating: 5)
Can’t say enough good things about the quality of work and excellent customer service you receive when you do business with St. Augustine Roto Rooter.

Review 61 (2022-11-11 - Rating: 5)
Very happy with Paul’s service this morning! He knew what to do and completed the job quickly and professionally.

Review 62 (2020-08-12 - Rating: 4)
Delicious never been before and for a sit down fast food joint was excellent. Icecream or should i say custard was good as well.

Review 63 (2024-01-16 - Rating: 5)
Malachi and Sean came out and did a wonderful job clearing my drain stoppage. These men were extremely professional and courteous. They went above and beyond and checked ever angle to make sure no further problems were going to arise. 5 star service

Review 64 (2023-09-20 - Rating: 5)
Fantastic! Jeremy is prompt, friendly, reliable. Great customer service.

Review 65 (2024-02-29 - Rating: 5)
I am ecstatic at the professionalism and punctuality of Gary Pearce who installed my electric hot water heater. I was converting from propane to electric and he took the time to teach this 75-year-old lady all about the conversion. I will never use another plumbing company and will be recommending Roto Rooter to all my friends. Thank you, Gary. Roto Rooter is lucky to have an employee like you.

Review 66 (2024-04-19 - Rating: 5)
Great, friendly service! Paul and Ryan did a great job!

Review 67 (2022-08-02 - Rating: 5)
Tim came and solved our plumbing issue with no problems and a great attitude.

Review 68 (2021-03-08 - Rating: 5)
Great Service.The only place that would come that day.They came early and fixed the issue quickly and professionally.

Review 69 (2023-12-21 - Rating: 5)
Plumbers Paul and Dylan came to unclog my sewer line and did an excellent job, they were professional, courteous and friendly, they showed me the problem with the sewer camera and kept me posted of what they were doing , highly recommend!!!