Advanced Air Home Services

Photo of Advanced Air Home Services

Located in Saint augustine, Florida

Address: 280 Business Park Cir #415, St. Augustine, FL 32095, United States

Phone: +1 904-439-4987

Rating: 4.6

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Electrician
  • Air conditioning contractor
  • Air conditioning repair service
  • Air duct cleaning service
  • Heating contractor
  • Furnace repair service
  • Electric generator shop
  • HVAC contractor
  • Plumber

Photos

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Comments

  • Review 1 (2019-07-12 - Rating: 5)

    The Service Gurus is the best company that has done work for me since I moved to Jacksonville/St Augustine. The professionalism of their employees is outstanding. They care, which in this day and age can be rare. Our installation tech Shannon was spectacular from diagnosis to repair. Very transparent and extremely knowledgeable. Kim and the crew at the office were the most helpful and honest people I have dealt with. What a refreshing experience. If you need help with your AC/Heating give these people a call!!! Thanks for the great service!!!!

  • Review 2 (2020-01-15 - Rating: 5)

    The Service Gurus technicians were customer focused, courteous, and professional. Tim, Wade, and Shannon have excellent customer service skills and were very helpful and respectful. They put on booties before entering my house, compared to previous company that didnt care and walked right inside my house with their dirty shoes without any booties.They did an excellent job replacing my 17 years old system in 5 - 6 hours. Tim and Shannon cleaned up all of the wire stripping, cut copper..etc...They made sure they picked up any mess left over after their installation of the new AC system. Both Shannon and Tim took their time to explain what I needed to know to keep the system working efficiently and effectively and explained that they had to come back to charge the system correctly because it was raining out.Thank you Service Gurus for your quick turnaround time from diagnostic to implementation of the new system. Feels great to have a cool house again after 46 days! Tim, Wade, and Shannon thank you for your professionalism, expediency, and excellent customer service! I wish AHS had dispatched my service call to Service Gurus initially, I would have a working AC in a week or less. I would definitely recommend Service Gurus for any AC repair and services.

  • Review 3 (2020-02-14 - Rating: 5)

    The Service Gurus will be my go to company, Kurt the installer was great to work with. He showed true professionalism, did a great job installing our tank less water heater, answered questions and explained the new system. I would recommend The Service Gurus to anyone looking for an honest company, that will complete your job on time and correct.

  • Review 4 (2018-08-04 - Rating: 5)

    Austin was the service tech. He was a very pleasant young man. Very polite and knowledgeable. He diagnosed the problem in 5 Min and fixed it. I give service Gurus 10 Stars and will use them again.Top it off, they came same day my air conditioning went out. Very happy in Florida. Dr Clark

  • Review 5 (2020-07-21 - Rating: 5)

    We knew our AC system was on its last leg, and so it was no surprise when the system failed on a very hot June day. From past experience, we knew that we wanted Lennox equipment, so we looked for a Lennox Premier dealer in our area. We contacted two companies, and both were fairly quick to come out. We expected the estimates to be similar, so we planned to make the decision based on things other than cost. The estimate from The Service Gurus seemed fairly reasonable (everything cost a little more than what you expect), but when the second company gave me an estimate for nearly twice the cost, cost became a big issue. Note that the estimate was for exactly the same equipment (same part numbers throughout). Based on both cost and Wades professionalism, treatment (no hard sell), and five star reviews, we went with The Service Gurus.We could not have made a better decision. The installers showed up the next morning right on time, and the installation was completed that afternoon. Shannon and Kurt were knowledgeable and committed to get the job done and get it done right. Additionally, they were cognizant of the social distancing issues we are all going through, and we felt safe around them.And, as expected, the system is quietly cooling and dehumidifying our home as well as we could expect in the Florida summer. We shouldnt have waited for our old system to fail. We highly recommend The Service Gurus.

  • Review 6 (2018-10-12 - Rating: 5)

    The Service Gurus are a great company!! Our unit went out (on a Saturday no less) and we were able to contact them for same day service. They were kind enough to fix our compressor and get everything up and running. We appreciate them very much and will always use them if we have any future issues! Thanks again!

  • Review 7 (2018-12-15 - Rating: 5)

    We had a problem with a Nest thermostat and Service Gurus came out twice to get it solved (not their fault it wasnt solved the first time-I had to return a fault Nest to Best Buy first). Austin was incredible and offered excellent knowledge plus great customer service. It was clear he knew his business but also went above and beyond to research additional information for me. I will absolutely use them again if we have any HVAC issues and trust that they understand smarthome systems as well.As a bonus, their fees are very reasonable and I never felt ripped off or concerned I was being played to run up the bill. When youre paying for a service you dont yourself understand, thats a huge benefit. Thanks, Austin, for taking such great care of us!

  • Review 8 (2019-01-17 - Rating: 5)

    Austin came out to fix our heater. He was extremely professional and all of his work was tidy. He was also prompt and efficient. He took his time but completed everything in a timely manner. I would definitely recommend him and the Service gurus.

  • Review 9 (2020-11-20 - Rating: 5)

    I had the best experience with this company! I called and spoke with Wade about making an appointment to service my air conditioner that was leaking water. He was friendly, professional and provided an appointment for the same day. Travis came to my home earlier than expected, which was a relief, and he fixed the problem instantly. He provided tips for monthly maintenance to prevent future problems and was very friendly and professional. I can’t say enough good things about this team and would recommend them to anyone needing a/c help. Thanks Wade and Travis!

  • Review 10 (2018-08-02 - Rating: 5)

    My air conditioner stopped working. My home warranty company recommended The Service Gurus. They came right out and diagnosed the problem. Christina was so nice and helpful. She even called the warranty company to plead my case to cover the repair. Austin Kaercher was the technician. He explained everything that was wrong and finished very quickly. I cant say enough good things about this company! Its refreshing to find a company whose customer service is a priority.

  • Review 11 (2020-04-20 - Rating: 5)

    I truly cant say enough about the level of service I received. Wade is one of the nicest and most polite humans you will ever meet. I needed an entire new A/C unit and he walked me through the entire process, answering every question I had. He even helped me through the financing process. Once I was approved, my new A/C was installed the next day. If you are looking for a company that values their clients and believes in top-notch customer service, look no further.

  • Review 12 (2019-10-29 - Rating: 5)

    We’ve been very happy with The Service Gurus. They have gone out of their way to provide excellent service! They were awesome about working with our home warranty company and even helped us out with a $500 rebate from the gas company when we installed a new air/heating system! Highly recommend them!!

  • Review 13 (2019-04-03 - Rating: 5)

    Our gas powered electric heater broke. Our home warranty connected us with Service Gurus and I see why. The Service Guru team are TOTAL experts on everything home. They were able to replace the circuit board which repaired our 13 year old electric water heater, saving us from the uber expensive cost of replacing it! They were extremely reliable, friendly, and just an overall great team to work with. I can’t recommend enough. Thanks guys!

  • Review 14 (2018-11-29 - Rating: 5)

    My AC system had issues with a leak. Phil came out and not only found the problem. He also took the time to explain everything he was doing to repair it. The Service Gurus is an excellent company that puts the customer first. Very happy with them

  • Review 15 (2019-12-06 - Rating: 5)

    Absolute perfection. From scheduling for a quote, to Paul who came out and gave me the quote, to Kim over the phone, every one was prompt, friendly, and went above and beyond to take care of me and the re-plumbing of my home. I will continue to use Service Gurus for any issues I may have. Thank you for the exceptional service!

  • Review 16 (2018-07-17 - Rating: 5)

    It has been a long time since I found great service and honesty. My air went out and I emailed Service gurus and within 1 1/2 hours I had Austin a very professional friendly tech at my door. He fixed the problem without trying to upsell. You are now my go to company!!!An Extremely happy Cistomer

  • Review 17 (2019-01-26 - Rating: 5)

    The Service Gurus are an authorized Nest installer so I scheduled an appointment to install our Nest Thermostat. Austin was very professional and knowledgeable. He was able to answer all my questions. The price was very fair. I highly recommend The Service Gurus.

  • Review 18 (2020-01-14 - Rating: 5)

    Wonderful experience. Kurt was very friendly and professional. He installed a gas dryer for us. He tested it to make sure it works and reviewed all the work with me. I highly recommend them.

  • Review 19 (2019-10-30 - Rating: 5)

    Came home to a busted water heater. Called the Gurus, well, it was after 6 so they couldnt get to me that evening. They gave me the name of a Plumber that was 24 hrs. I thanked them and got off the phone. How remarkable they were willing to lose service rather than ask me to wait for the next day. This was such good karma that I immediately called them back. I told him I could make do without hot water that night, could they get me tomorrow. He said they were really packed with plumbing calls but that he would have his scheduler call me when she got in at 7. They called at 7:15 and told me they had to rearrange some calls but they could get to me in 45 minutes if I could meet them at the house. Big shout out to Paul, excellent plumber. Very friendly and explained to me exactly what he was going to be doing. Cleaned up well afterwards. Fantastic quick job. They will be my goto plumber from here on.

  • Review 20 (2019-07-29 - Rating: 5)

    Kurt did a wonderful job quickly identifying the issue, explaining the repair, and getting us back up and running. Easy scheduling process, prompt, and left the work area clean. Will definitely use again if needed!

  • Review 21 (2018-09-03 - Rating: 5)

    AC went out on Sunday before labor day and was told we wouldnt be able to get anyone out until Tuesday. Bud was in the area and took my call mid day. Within an hour he diagnosed and serviced our Carrier system and had it up and running 100%. My kids and family are ecstatic! Bud was very personable and also explained the issues he corrected. THANK YOU BUD!

  • Review 22 (2019-06-19 - Rating: 5)

    Installed New A/c-heating unit. Good people to work with. Top of line unit needed some tweaks; done quickly & efficiently. Works perfectly. Purchased Nest thermostat. Good information. Learning app needs better program for two retired people. Will continue to use them. I do recommend them.

  • Review 23 (2018-09-06 - Rating: 5)

    I called The Service Gurus 10/31/18 and they sent Austin out to diagnose the problem with our a/c. He found the problem and went out of his way to get the parts and fix the problem. He was very professional and hard working. He got the system back up and running just in time for the Labor Day weekend. Sincerely, Jerry Altenbach

  • Review 24 (2018-12-02 - Rating: 5)

    Beyond awesome job!!!! Our air went out on a Sunday and I have asthma and was worried... Austin from The Service Gurus, worked on our unit on a Sunday night to get us up and running!!! Extremely thorough, Very professional, outstanding job!

  • Review 25 (2019-05-11 - Rating: 5)

    First time using this business; my home warranty company provided them; had never heard of them but I will always request them for my service in the future. Prompt and thorough technician, Kurt, provided good information and was very efficient.

  • Review 26 (2019-08-19 - Rating: 5)

    Kurt was the best. So friendly and helpful. Fast and friendly service. I will certainly use Service Gurus for all my plumbing needs from now on. I highly recommend service Gurus.

  • Review 27 (2018-08-02 - Rating: 5)

    Fast response to our call regarding the AC unit being out! Austin was on time and very professional. Came in did the job and gave a lot of insight into my unit. Have had several people here before who did not tell me as much as he did !!! Appreciate it!!

  • Review 28 (2020-01-15 - Rating: 5)

    Kurt was on time, thorough, knowledgeable and patient with my endless questions. My gas stove is running like a top. Will definitely recommend The Service Gurus!

  • Review 29 (2019-01-30 - Rating: 5)

    Was having problems with my new Nest thermostat and called The Service Gurus to check it out. Austin came and did a great job diagnosing and fixing the problem. Highly recommend him and The Service Gurus!

  • Review 30 (2018-11-14 - Rating: 5)

    I was very impressed with the fast response by the office they were able to get Austin my service technician on site promptly. Austin came in diagnosed my issue very quickly and resolved the issue. Very happy thank you Gurus!

  • Review 31 (2018-09-02 - Rating: 5)

    Great job on replacing my 2 HVAC systems in my home. Competitive pricing, plus quick and neat job. It even looks good in my garage. Will be using them again.

  • Review 32 (2019-06-11 - Rating: 5)

    Best in the business! Tim was a great tech, very thorough and knowledgeable. I would recommend this company over any other. Very courteous and timely. Great customer service. Bravo to the whole team!

  • Review 33 (2019-09-10 - Rating: 5)

    Excellent service, prompt, courteous and satisfactorily resolved my problems. If I need gas or HVAC service I will definitely call the Service Gurus! Kurt was awesome!

  • Review 34 (2018-08-30 - Rating: 5)

    The service was prompt, correctly performed and done by a very courteous, professional technician. The office staff was professional and helpful in keeping me updated as to the work as it progressed. This was excellent service and I highly recommend the company.

  • Review 35 (2018-12-18 - Rating: 5)

    Needed gas dryer hooked up quickly. Kurt came out the next morning, was quick , knowledgeable and efficient, an hour later, done! Would use them again.

  • Review 36 (2019-08-17 - Rating: 5)

    Kurt was extremely informative, timely personable and solved my leaking sink problems. I can’t praise him and his services enough.

  • Review 37 (2018-11-02 - Rating: 5)

    Austin was amazing. Very knowledgeable and courteous. I would definitely recommend him for any of your HVAC needs.

  • Review 38 (2021-06-23 - Rating: 5)

    Excellent service, showed up on time and charged less than their competition. Its honestly rare to see quality service to this degree, great crew, would absolutely recommend

  • Review 39 (2018-07-19 - Rating: 5)

    Cleaned our air ducts and installed an ionization system.Very professional and very polite. Would highly recommend them. Kept everything clean during the job.

  • Review 40 (2019-04-17 - Rating: 5)

    When the original appointment was mis-communicated, the owner came out himself to fix and issue we were having.

  • Review 41 (2018-07-05 - Rating: 5)

    As a real estate agent and a homeowner, service gurus is my go to company. They are friendly, professional and so reliable!

  • Review 42 (2022-11-12 - Rating: 5)

    Michael M was on time, has great instinct, and had a sense immediately of what was wrong. Fixed it first time out!

  • Review 43 (2020-01-15 - Rating: 5)

    Great service at a great price. Quick and efficient, I highly recommend them.

  • Review 44 (2019-07-05 - Rating: 4)

    Overall we had a good experience with The Service Gurus. The technician was professional, personable, and seemed very knowledgeable. We had to move our gas line in the kitchen a few inches to the side to allow our new gas range to slide into position. He communicated very well with me about what he planned on doing. The job took less than two hours. I am giving only four stars, however, for two reasons. He ran late for the appointment and didnt communicate with me that he was going to be significantly tardy. And after he finished the job and left I realized there was a better way he could have done the job. As it was done. We could slide our range into position, but it it still more than 2 inches away from the wall. In other words, if you rate the finished result as good, better, or best, it was only better. If he spent a little more time and had the gas line turn 90 degrees once it came out of the wall, we could have slid the range in closer and avoided the possibility of crimping the flexible gas line.

  • Review 45 (2019-08-23 - Rating: 5)

    We just had our hot water heater serviced for its annual maintenance by Kurt R. My husband and I are impressed with the service given, expertise by Kurt and showing up as scheduled on time. I would highly recommend The Service Gurus if you are in the need of an annual maintenance for your instant hot water heater. They also do cooling, heating & gas line and plumbing work in case you are in need of those things. You dont need to look any further, these are the people you want servicing your needs.

  • Review 46 (2019-09-25 - Rating: 5)

    Everything just as they said it would be. Showed up on time. Courteous and professional.

  • Review 47 (2019-05-31 - Rating: 5)

    Kurt came over to diagnose and fix my HVAC issue. He was very courteous, professional and knowledgeable. He took the time to explain every detail of the AC system to me as I generally like to understand how things work. Would recommend to anyone.

  • Review 48 (2019-09-09 - Rating: 5)

    Kurt did a great job helping me with my garbage disposal. He quickly identified the issue and resolved it in no time. Thanks!

  • Review 49 (2018-07-17 - Rating: 5)

    Very knowledgeable, experienced and professional. Excellent quality work.

  • Review 50 (2020-04-28 - Rating: 5)

    So appreciative for the professionalism, timeliness and most importantly follow through of our two A/C Unit installations. Really refreshing to deal with people where above and beyond are considered a part of normal operating procedures.

  • Review 51 (2019-05-06 - Rating: 5)

    Phill was the tech that came out today. He was very curtious and professional. He knew right off by listening to the AC unit what the issue was. It was fixed quickly. I really appreciate that someone came out very quick to fix the AC unit.

  • Review 52 (2018-10-15 - Rating: 5)

    Having had some A/C problems, I called The Service Gurus to send out a tech. Curt was prompt, professional and courteous. He took the time to explain a number of things about my system that I was not aware of, very helpful. He resolved a plumbing issue as well. The billing and payment was managed on the spot with a tablet computer. Easy peasy.I absolutely recommend The Service Gurus for any HVAC/plumbing needs. Next I will be calling them to install a smart thermostat and security package...

  • Review 53 (2019-07-19 - Rating: 5)

    Scheduling was easy and they were able to come quickly. Service tech (Kurt) was very professional, pleasant, honest, and reliable

  • Review 54 (2018-07-10 - Rating: 5)

    Reasonably priced, arrived on time, very professional and attentive

  • Review 55 (2018-08-22 - Rating: 5)

    Great Service. Austin and Bud were on time and professional. Will be using The Service Guru’s in the future!

  • Review 56 (2018-10-31 - Rating: 5)

    Austin did a fabulous job. He knows what he is doing.😄

  • Review 57 (2020-01-15 - Rating: 5)

    Great pllumbing and air conditioner work! They fix everything...

  • Review 58 (2019-08-13 - Rating: 5)

    Tech was friendly, courteous & very helpful.

  • Review 59 (2019-06-07 - Rating: 5)

    Very informative about the problem and efficient in fixing the drain issue.

  • Review 60 (2019-11-29 - Rating: 5)

    Kurt was our thanksgiving hero!

  • Review 61 (2019-06-07 - Rating: 5)

    The Technician was very knowledgable, and polite.....

  • Review 62 (2019-09-30 - Rating: 5)

    Great service

  • Review 63 (2020-10-17 - Rating: 5)

    Great!

  • Review 64 (2019-11-14 - Rating: 5)

    Excellent company.

  • Review 65 (2019-07-16 - Rating: 5)

    Excellent service

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